JP2007020084A - Common management system for IP phone applications - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the usability of an IP phone by absorbing a functional difference between a plurality of IP phone applications by a common management application.
In a common management system for IP telephone applications that shares various operations of a plurality of IP telephone applications that operate on a PC, the IP telephone applications 3-1 to 3-3 are simultaneously started on the PC. The common management application 4 is made resident in the OS 4 when used, and the common management application 5 uses the conversion table 8 to control the volume of each of the IP telephone applications 3-1, 3-2 and 3-3. The transmission volume setting value and the reception volume setting value of each IP telephone application are converted into the transmission volume setting value and the reception volume setting value of the volume control volume 4a in the OS 4, respectively.
[Selection] Figure 1

Description

  The present invention relates to a common management system for IP telephone applications that shares various operations such as volume control for a plurality of IP telephone applications operating on a personal computer.

  As a conventional example of an IP telephone system, there is a combination of a personal computer (hereinafter referred to as a PC), an IP telephone application operating on the PC, and a USB handset connected to the USB terminal of the PC (see, for example, Patent Document 1). is there. This conventional IP telephone system is configured as a telephone conference device, and switches between an IP telephone communication device having a hands-free function and an IP telephone communication device such as a USB handset that does not have a hands-free function (ie, The call path is switched).

  That is, the conventional IP telephone system includes a PC 52 connected to a network 51, an IP telephone application 53 having various functions such as call control and volume control, and operating on the PC 51, as shown in FIG. An operation system (hereinafter referred to as OS) 54 that is basic software for operating the PC 52, a volume (Vol) 54 a that is a volume control function of the OS 54, and an IP that is connected to the USB terminal 55 of the PC 52 and operates in cooperation with the PC 52. It comprises a USB handset 56 that is a telephone call device. The USB handset 56 includes a microphone 56a for transmitted voice, a receiver 56b for received voice, an amplifier 56c for amplifying transmitted / received voice, and the amplifier 56c has an amplification factor specific to the USB handset. (Gain).

  The conventional IP telephone system has a volume adjustment function for adjusting the transmission / reception volume of the USB handset 56 by the IP telephone application 53, but when a plurality of IP telephone applications are activated on the PC. There is no function to adjust the volume so that the transmission volume and reception volume in each of the plurality of IP telephone applications are substantially the same when the same volume value is designated. In the IP telephone system, it is generally necessary to change the reception volume according to the environment such as ambient noise on the reception side even if the transmission volume of the other party is constant. The system is not configured to allow such volume adjustment.

JP 2004-320457 A

In the IP telephone system of the above-described conventional example, the transmission volume / reception volume of the USB handset 56 that is an IP telephone communication device is the amplification rate of the USB handset 56 and the volume setting value of the volume 54 a of the OS 54 specified by the IP telephone application 53. Is determined by a combination with a volume value (both the transmission volume and the reception volume can take values in the range of 0 (0 × 255) to 65025 (255 × 255)). 10 (a), when simultaneously starting a plurality of IP phone applications (IP phone application 53-1, IP phone application 53-2, IP phone application 53-3,...) On the PC 52, The volume setting value and volume setting of the volume 54a of the OS 54 specified for each IP phone application Since the fixed ranges are different, the volume becomes different when a plurality of IP telephone applications are switched and used, and the user of the IP telephone system is forced to adjust the volume for each IP telephone application. In the conventional IP telephone system, even if only one IP telephone application is activated on the PC 52, for example, as shown in FIG. When connecting an IP phone call device 56-1, an IP phone call device 56-2,...), Since the amplification factor of each IP phone call device is different, a plurality of IP phone call devices are switched. Therefore, the user of the IP telephone system is forced to adjust the volume for each IP telephone device.
Further, in the conventional IP telephone system, when a plurality of IP telephone applications are simultaneously started on the PC 52, various functions, telephone directory, outgoing call history / incoming history, etc., are installed for each IP telephone application. Since the management method is different for each IP telephone application, it is necessary to manage the function setting, the function switching, etc., and the user of the IP telephone system is forced to perform the management work.

  The present invention shares the various operations and information management methods of a plurality of IP phone applications through a common management application, thereby absorbing differences in functions among the plurality of IP phone applications and improving the usability of the IP phone. An object of the present invention is to provide a common management system for IP telephone applications which is improved.

  In order to achieve the above object, a first invention according to claim 1 is a common management system for IP telephone applications, which shares various operations of a plurality of IP telephone applications operating on the personal computer. A common management application that is resident in the operation system when a plurality of IP phone applications are simultaneously started and used, and the common management application is based on setting information related to volume control of each of the plurality of IP phone applications. Thus, the transmission volume setting value of each IP telephone application is converted to the transmission volume setting value for volume control in the operation system.

  To achieve the above object, a second invention according to a second aspect of the present invention is a common management system for an IP telephone application, in which various operations of a plurality of IP telephone applications operating on the personal computer are made common. A common management application that is resident in the operation system when a plurality of IP phone applications are simultaneously started and used, and the common management application is based on setting information related to volume control of each of the plurality of IP phone applications. Thus, the received sound volume setting value of each IP telephone application is converted to the received sound volume setting value for volume control in the operation system.

  In order to achieve the above object, a third invention according to claim 3 is a common management system for an IP telephone application, in which various operations of a plurality of IP telephone applications running on the personal computer are made common. A common management application that is resident in the operation system when a plurality of IP phone applications are simultaneously started and used, and the common management application is based on setting information related to volume control of each of the plurality of IP phone applications. Thus, the transmission volume setting value and the reception volume setting value of each IP telephone application are converted into the transmission volume setting value and the reception volume setting value of the volume control in the operation system, respectively.

  In order to achieve the above object, a fourth invention according to a fourth aspect of the present invention is a common management system for IP telephone applications, which shares various operations of a plurality of IP telephone applications that operate on a personal computer. A common management application that is resident in the operation system when simultaneously using and using a plurality of IP phone applications, and the common management application, instead of the echo cancellation function of each of the plurality of IP phone applications, Echo cancellation is performed using an echo cancellation function provided in the common management application.

  In order to achieve the above object, a fifth invention according to claim 5 is a common management system for IP telephone applications, which shares various operations of a plurality of IP telephone applications operating on a personal computer. A common management application that is resident in the operation system when a plurality of IP phone applications are simultaneously activated and used, and the common management application has a recording function and a playback function included in each of the plurality of IP phone applications. Instead, it is characterized in that the call data is recorded and the recorded call data is reproduced by using the recording function and the reproduction function provided in the common management application.

  In order to achieve the above object, a sixth invention according to claim 6 is an IP telephone application common management system for sharing various operations of a plurality of IP telephone applications operating on a personal computer. A common management application that is resident in the operation system when a plurality of IP phone applications are simultaneously activated and used, and the common management application includes outgoing call history information and incoming call history information of each of the plurality of IP phone applications. Instead of the above, the common call history information and the common call history information obtained by integrating the call history information and the call history information of each of the plurality of IP phone applications in order of time series are displayed on each IP phone application. Features.

  In order to achieve the above object, a seventh invention according to claim 7 is an IP telephone application common management system for sharing various operations of a plurality of IP telephone applications operating on a personal computer. A common management application that is resident in the operation system when a plurality of IP phone applications are simultaneously started and used is provided in place of the phone book information included in each of the plurality of IP phone applications. The common phone book information obtained by integrating the phone book information of the plurality of IP phone applications is displayed on each IP phone application.

  According to the first aspect of the present invention, in the IP telephone application common management system for sharing various operations of the plurality of IP telephone applications operating on the personal computer, when the plurality of IP telephone applications are simultaneously activated and used on the personal computer. A common management application resident in the operation system, and the common management application operates the transmission volume setting value of each IP telephone application based on the setting information regarding the volume control of each of the plurality of IP telephone applications. Since it is converted to a transmission volume setting value for volume control in the system, the user of the IP telephone system is unaware of the IP telephone application currently used and the IP telephone call equipment currently used, and the IP telephone application. The volume of the transmitted voice in the combination of the IP telephone application and the IP telephone equipment currently in use is adjusted for the volume control in the operation system of the personal computer without adjusting the voice volume for each application and each IP telephone device. Since it is converted into the set value, the user can always make a call at an appropriate transmission volume, and the usability of the IP phone is improved.

  According to the second aspect of the present invention, in the IP telephone application common management system for sharing various operations of the plurality of IP telephone applications operating on the personal computer, when the plurality of IP telephone applications are simultaneously activated and used on the personal computer. A common management application resident in the operation system, and the common management application stores the received volume setting value of each IP telephone application based on the setting information relating to the volume control of each of the plurality of IP telephone applications. Therefore, the IP phone system user is not aware of the IP phone application currently used and the IP phone call device currently used, and the IP phone application. Without adjusting the listening volume for each application and each IP phone calling device, the listening volume in the combination of the IP phone application and the IP phone calling device currently in use becomes the listening volume setting value for volume control in the personal computer operation system. Since the conversion is performed, the user can always make a call at an appropriate reception volume, and the usability of the IP phone is improved.

  According to the third invention, in the common management system for IP telephone applications that shares the various operations of the plurality of IP telephone applications operating on the personal computer, when the plurality of IP telephone applications are simultaneously activated and used on the personal computer. A common management application that is resident in the operation system, and the common management application uses the setting information related to the volume control of each of the plurality of IP telephone applications to set the transmission volume setting value and the reception of each IP telephone application. Since the volume setting value is converted into the transmission volume setting value and the reception volume setting value for volume control in the operation system, the IP phone system user can use the IP phone application currently used and the IP phone call currently used. Transmission in a combination of an IP phone application and an IP phone call device that is currently in use without being aware of the device, and without adjusting the send volume and the receive volume for each IP phone application and each IP phone call device The volume and the reception volume are converted into the transmission volume setting value and the reception volume setting value of the volume control in the operation system of the personal computer, so that the user can always talk with the appropriate transmission volume and reception volume. The usability of the IP phone is improved.

  According to the fourth aspect of the present invention, in the common management system for IP telephone applications that shares the various operations of the plurality of IP telephone applications that operate on the personal computer, the plurality of IP telephone applications are simultaneously started and used on the personal computer. A common management application that resides in the operation system is provided, and the common management application uses an echo cancellation function provided in the common management application in place of the echo cancellation function of each of the plurality of IP telephone applications. Since the cancellation is performed, the user of the IP telephone system is not aware of the IP telephone application currently in use, and the echo cancellation provided in the common management application in the IP telephone application to be used. Since function echo cancel operation is used is common, thereby enhancing usability of the IP telephone.

  According to the fifth aspect of the present invention, in the common management system for IP telephone applications that shares the various operations of the plurality of IP telephone applications that operate on the personal computer, the plurality of IP telephone applications are simultaneously activated and used on the personal computer. A common management application that is resident in the operation system is provided, and the common management application has a recording function and a playback function provided in the common management application instead of a recording function and a playback function provided in each of the plurality of IP telephone applications. Since the call data is recorded using the function and the recorded call data is reproduced, the IP telephone system user is not conscious of the IP telephone application currently in use, and the common IP telephone application is used. Since the recording function and the playback function provided in the application are used to share the call data recording operation and the recorded call data playback operation, it is possible to centrally manage the call data and improve the usability of the IP phone. .

  According to the sixth aspect of the invention, in the common management system for IP telephone applications that shares the various operations of the plurality of IP telephone applications that operate on the personal computer, the plurality of IP telephone applications are simultaneously started and used on the personal computer. A common management application that is resident in the operation system at the time, and the common management application replaces each of the plurality of IP telephone applications with the outgoing call history information and the incoming call history information. Since the common outgoing call history information and the common incoming call history information obtained by integrating the outgoing call history information and the incoming call history information in time series are displayed on each IP phone application, the IP phone application currently used by the user of the IP phone system is displayed. Without being aware, common call history information and common call history information, in which the common management application integrates the call history information and the call history information of each of the plurality of IP phone applications in time series, on the IP phone application to be used. Since it is displayed, unified management of outgoing call history information and incoming call history information becomes possible, and usability of the IP phone is improved.

  According to the seventh invention, in the common management system for IP telephone applications that shares the various operations of a plurality of IP telephone applications running on a personal computer, a plurality of IP telephone applications are simultaneously started and used on the personal computer. A common management application that is resident in the operation system is provided, and the common management application uses the phone book information of each of the plurality of IP phone applications instead of the phone book information included in each of the plurality of IP phone applications. The common phone book information that integrates the IP phone application is displayed on each IP phone application, so that the user of the IP phone system can use the common management application on the IP phone application to be used without being conscious of the IP phone application currently used. Since the common telephone directory information down the integrated phone book information of each of the plurality of IP telephone application is displayed, it becomes possible to centrally manage the phone book information, thereby improving the usability of the IP telephone.

  Hereinafter, the best mode for carrying out the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a block diagram showing the configuration of a common management system for IP telephone applications according to the first embodiment of the present invention. As shown in FIG. 1, the common management system for the IP telephone application of this embodiment includes a PC 2 connected to the network 1, call control, volume control, echo cancellation, RTP analysis, telephone book, incoming / outgoing history, call recording, etc. And a plurality of (three in the illustrated example) IP phone applications 3-1, 3-2, 3-3 that operate on the PC 2, and an operation system (hereinafter referred to as basic software for operating the PC 2). (Referred to as OS) 4, volume (Vol) 4 a which is a volume control function of OS 4, common management application 5 resident in OS 4 of PC 2, and IP telephone call connected to USB terminal 6 of PC 2 and operating in cooperation with PC 2 It consists of a USB handset 7 which is a device. The USB handset 7 includes a microphone 7a for transmission voice, a receiver 7b for reception voice, an amplifier 7c for amplifying transmission voice / reception voice, and the like. The amplifier 7c is an amplification factor specific to the USB handset. (Gain).

  Examples of the plurality of IP phone applications (IP phone applications 3-1, 3-2, and 3-3) are, for example, “IP phones uniquely developed by a manufacturer marketed as a“ soft phone ”in combination with a USB handset. Application ”and“ Windows Messenger ”attached to“ Microsoft (registered trademark) Windows (registered trademark) ”as OS4. Therefore, on the PC 2, the manufacturer A's IP phone application as the IP phone application 3-1, the manufacturer B's IP phone application as the IP phone application 3-2, and the Windows Messenger as the IP phone application 3-3, There may be cases where they are activated and used simultaneously.

The common management application 5 is basically “an application that absorbs functional differences among a plurality of IP phone applications and shares various operations of the plurality of IP phone applications”. When 3-1, 3-2 and 3-3 are activated and used at the same time, they are used resident in the OS4. More specifically, the common management application 5 in the present embodiment is equipped (provided) with a number of functions such as the following (1) to (6). The common management application 5 does not have to be equipped with all the following functions (1) to (6), and may select a function to be installed as necessary.
(1) Transmission volume common management function for converting the transmission volume setting value of each of the plurality of IP telephone applications into the transmission volume setting value of the volume control volume (Vol) 4a in the OS 4 (2) Multiple IP telephones Received sound volume common management function for converting the received sound volume setting value of each application into the received sound volume setting value of the volume control volume (Vol) 4a in OS4. (3) Instead of the echo cancel function of each of the plurality of IP phone applications Echo cancel function common function that uses echo cancel function provided in common management application 5 or adds echo cancel function when IP phone application does not have echo cancel function (4) Each of a plurality of IP phone applications Instead of the recording and playback functions Recording / playback operation common function for recording call data and playing back the recorded call data using the recording function and the playback function provided in the management application 5 (5) Call history information and call history of each of a plurality of IP phone applications Instead of the information, the common call history information and the common call history information obtained by integrating the call history information and the call history information of each of the plurality of IP phone applications in time series are generated and displayed on each IP phone application. (6) Call history / incoming history common management function (6) Instead of the phone book information included in each of the plurality of IP phone applications, the common phone book information obtained by integrating the phone book information of each of the plurality of IP phone applications Phonebook common management function displayed on the phone application It will be described in detail with reference to the functions in the drawings.

(1) Transmission volume common management function and (2) Reception volume common management function FIGS. 2 (a) and 2 (b) show common use of the transmission volume and reception volume in the common management system for the IP telephone application according to the first embodiment. It is a figure for demonstrating the volume control method for. For example, as shown in FIG. 2A, the volume values of the volume control volume (Vol) 4a in the OS 4 are “0 × 255 (minimum volume)”, “20 × 255”, “40 × 255”, “60 × 255 "," 80x255 "," 100x255 "," 120x255 "," 140x255 "," 160x255 "," 180x255 "," 200x255 "," 220x255 " , “255 × 255 (maximum volume)” is set to 13 levels, Vol. 6 of the volume setting value (volume) of the 6 levels of the IP telephone application 3-1. 1 corresponds to “20 × 255” and Vol. 2 corresponds to “60 × 255” and Vol. 3 corresponds to “100 × 255” and Vol. 4 corresponds to “120 × 255” and Vol. 5 corresponds to “140 × 255” and Vol. 6 corresponds to “180 × 255”, and the volume setting value (volume) Vol. 1 corresponds to “40 × 255” and Vol. 2 corresponds to “60 × 255” and Vol. 3 corresponds to “160 × 255” and Vol. 4 corresponds to “200 × 255” and Vol. 5 corresponds to “220 × 255” and Vol. 6 corresponds to “255 × 255”, and the volume setting value (volume) Vol. 1 corresponds to “0 × 255” and Vol. 2 corresponds to “80 × 255” and Vol. 3 corresponds to “120 × 255”, and Vol. 4 corresponds to “160 × 255” and Vol. 5 corresponds to “200 × 255”, and Vol. 6 corresponds to “255 × 255”, even if the volume setting value (volume) in the IP phone application is the same, the volume value of the corresponding OS 4 is different for each IP phone application. Become.

Therefore, in the present embodiment, the common management application 5 uses the conversion table 8 illustrated in FIG. 1 of the common management application 5 that corresponds to the volume value “0 × 255” of the OS 4. 1 of the IP phone application 3-1, 3-2, 3-3 Vol. 2 of the common management application 5 corresponding to the volume value “60 × 255” of the OS 4. 2 of the IP phone application 3-1, 3-2, 3-3 Vol. 3 of the common management application 5 corresponding to the volume value “100 × 255” of the OS 4. 3 of the IP phone application 3-1, 3-2, 3-3 Vol. 4 of the common management application 5 corresponding to the volume value “140 × 255” of the OS 4. 4 of the IP phone application 3-1, 3-2, 3-3 Vol. 5 of the common management application 5 corresponding to the volume value “180 × 255” of the OS 4. 5 of the IP phone application 3-1, 3-2, 3-3. 6 of the common management application 5 corresponding to the volume value “255 × 255” of the OS 4. 6 is converted.
In this embodiment, the conversion table 8 shown in FIG. 2B is used for both the transmission volume and the reception volume. However, different conversion tables may be used for the transmission volume and the reception volume.

Incidentally, in the volume control method shown in FIGS. 2A and 2B, Vol. 1 to Vol. “Digital type volume” that can take 6 levels of volume values is used, but depending on the IP phone application, “Volume adjustment knob” on the operation screen can be used to continuously adjust the volume setting value. There is also an IP telephone application that enables subtle volume adjustment using “volume”. In that case, the conversion table 9 illustrated in FIG. 3 may be used.
In other words, the IP telephone application 3-4 using the analog volume sets values in the range of “0 × 255” to “255 × 255” of the volume value of the OS 4 volume 4a for both the transmission volume and the reception volume. The IP phone application 3-5 that uses an analog volume can set the volume value of the volume 4a of the OS4 in the range of “50 × 255” to “200 × 255” for both the transmission volume and the reception volume. The IP phone application 3-6 that can be set and uses an analog volume has a volume value of “10 × 255” to “230 × 255” of the volume value 4a of the OS 4 for both the transmission volume and the reception volume. When the value can be set, the common management application 5 uses the conversion table 9 shown in FIG. Accordingly, the volume setting ranges of the IP telephone applications 3-4, 3-5, and 3-6 are the volume values “10 × 255” to “250 × 255” of the volume 4a of the OS 4 for both the transmission volume and the reception volume. It will be converted to the range.

  According to the common management system for the IP telephone application of the present embodiment, when performing volume control for common management of the transmission volume and the reception volume, the common management application 5 uses the IP telephone application shown in FIG. 3, 3-2, and 3-3 regarding the volume control (Vol. 1 to Vol. 6 of each IP phone application and the volume values “0 × 255” to “255 × 255” of the OS 4 2), based on the conversion table 8 illustrated in FIG. 2B, the volume setting value and the reception volume setting value (Vol. 1 to Vol. 6) of the transmission volume of each IP telephone application are used. ) Is converted into a transmission volume setting value and a reception volume setting value (any one of “0 × 255” to “255 × 255”) for volume control in OS4. The IP phone system user is currently using the IP phone application 3-1, 3-2, 3-3, and what IP phone call device is currently in use , And without adjusting the transmission volume and reception volume for each IP phone application and each IP phone call device, the send volume in the combination of the IP phone application and the IP phone call device currently in use And the received sound volume (Vol. 1 to Vol. 6) is converted into a transmitted sound volume setting value and a received sound volume setting value (any one of “0 × 255” to “255 × 255”) in the OS4 of the PC 2 As a result, the user can always make a call at an appropriate transmission volume and reception volume, and the usability of the IP phone is improved.

  Further, according to the common management system for the IP telephone application of the present embodiment, when performing volume control for commonly managing the transmission volume and the reception volume, the common management application 5 converts the conversion table 9 illustrated in FIG. Are used to set the volume setting value and the receiving volume setting value of each IP telephone application (the values of the OS4 volume values “0 × 255” to “255 × 255”, “50 × 255” to “ 200 × 255 ”, and“ 10 × 255 ”to“ 230 × 255 ”in the range of the transmission volume setting value and the receiving volume setting value (“ 10 × 255 ”to“ 250 ”for volume control in OS4). X255 ”), the IP phone system user can change the IP phone application currently in use to the IP phone application 3-4. 3-5, 3-6, and the transmission volume adjustment for each IP phone application and each IP phone call device without being aware of the IP phone call device currently in use In addition, the transmission volume and the reception volume in the combination of the IP telephone application and the IP telephone apparatus that are currently in use without adjusting the reception volume (in the range of the OS4 volume values “0 × 255” to “255 × 255”) Value, a value in the range of “50 × 255” to “200 × 255”, and a value in the range of “10 × 255” to “230 × 255”) are the transmission volume setting value and the reception volume of the volume control in the OS 4 of the PC 2 Since it is converted into a set value (a value in the range of “10 × 255” to “250 × 255”), the user can always make a call at an appropriate transmission volume and reception volume. Thus, the usability of the IP phone is improved.

(3) Echo Canceling Operation Sharing Function FIG. 4 is a diagram for explaining a common echo canceling operation method in the IP telephone application common management system of the first embodiment. In general, some IP phone applications have an echo cancellation function that reduces echo generated during a call by analyzing the contents of RTP packets exchanged as voice data. Even IP phone applications having a cancel function have different echo canceling capabilities and characteristics depending on the IP phone application, and some IP phone applications have an echo cancel function itself. There are also no IP phone applications. FIG. 4 shows a case where the IP phone applications 3-1 and 3-2 are IP phone applications having an echo cancel function, and the IP phone application 3-3 is an IP phone application not having an echo cancel function. Is illustrated. The common management system for the IP telephone application according to the present embodiment is configured so that the common management application 5 is resident in the OS 4 when a plurality of IP telephone applications are simultaneously activated and used on the PC 2. When such IP phone applications 3-1, 3-2 and 3-3 are activated simultaneously and used properly, the RTP analysis function of the common management application 5 is always used regardless of the presence or absence of the echo cancellation function of each IP phone application. It is configured to use the echo cancellation function. As the echo cancellation function of the common management application 5, for example, “echo cancellation processing by ITU-T G.165” is used.

  According to the common management system of the IP telephone application of this embodiment, the RTP packet received during a call is analyzed by the RTP analysis function of the common management application 5, and the echo cancellation function of the common management application 5 is echoed based on the analysis result. Since the canceled voice (voice data) is transmitted to the IP phone call device (USB handset) 7, the presence or absence of the echo cancel function for each IP phone application and the difference in echo cancel capability are absorbed. Differences in echo cancellation capability for each telephone application have no effect on echo cancellation performed by the common management application 5. Therefore, the echo canceling operation having a desired characteristic provided in the common management application 5 is used in the IP telephone application to be used without being conscious of the IP telephone application currently used by the IP telephone system user, and the echo canceling operation is common. Therefore, the usability of the IP phone is improved.

(4) Recording / Reproducing Operation Sharing Function FIG. 5 is a diagram for explaining a recording / reproducing operation sharing method in the IP telephone application common management system of the first embodiment. An IP telephone application usually has a recording / playback function (hereinafter referred to as a recording / playback function), but the recording / playback function is managed for each IP telephone application. Therefore, when the IP phone applications 3-7, 3-8, and 3-9, each having a recording / playback function, as illustrated in FIG. Since it is not known whether the call data exists, it is troublesome to check the existence of the recorded call data in all IP phone applications when it is desired to reproduce the call data. ”“ IP used for recording Since the recording level is different for each telephone application, there is a problem that “the volume becomes excessive or excessive during reproduction”.

  Therefore, in the common management system for the IP telephone application according to the present embodiment, as shown in FIG. 5, the common management resident in the OS 4 is provided separately from the recording / playback function of the IP telephone applications 3-7, 3-8, 3-9. The application 5 has a recording / playback function common to each IP telephone application. As a result, when the call data is recorded by any of the IP phone applications (that is, when the call voice or RTP packet to be transmitted / received at the time of the call is recorded), the common management application 5 does not use the recording / playback function of the IP phone application. When the call data is recorded using the recording / playback function and the recorded call data is played back by any IP telephone application, the common recording / playback function of the common management application 5 is used instead of the recording / playback function of the IP telephone application. It is used to reproduce desired recorded call data.

According to the IP phone application common management system of the present embodiment, recording of call data and reproduction of recorded call data using the common recording / playback function of the common management application 5 instead of the recording / playback function of each IP phone application. Therefore, the user of the IP phone system recorded and recorded the call data using the recording function and the playback function of the common management application in the IP phone application to be used without being aware of the IP phone application currently in use. Since the call data playback operation is made common, unified management of call data becomes possible and the usability of the IP phone is improved.
When recording the call data using the common recording / playback function of the common management application 5, for example, the call data is recorded after adjusting the volume using the conversion table shown in FIG. The completed call data has no volume variation due to the IP phone application. Further, when the recorded call data is reproduced, the reproduction is performed by adjusting the volume of the common management application 5 without adjusting the volume by the IP telephone application. It will be a thing. Note that the recorded call data can be played back by an application dedicated to audio playback other than the common management application 5, so it is preferable to adjust the volume during recording.

(5) Transmission history / incoming history common management function FIG. 5 is a diagram for explaining a common management method for outgoing history / incoming history in the common management system for IP telephone applications according to the first embodiment. The IP phone application normally has a call history / incoming history management function (hereinafter referred to as a call history function), but the call history function is configured to be managed for each IP phone application. Therefore, when the IP phone applications 3-7, 3-8, and 3-9, each of which has an incoming / outgoing history management function as shown in FIG. If the user wants to use the recent outgoing call history, it is necessary to check the incoming / outgoing history / incoming call history in all IP telephone applications, which is troublesome.

  Therefore, in the IP phone application common management system of this embodiment, as shown in FIG. 5, apart from the arrival / departure history function of the IP phone applications 3-7, 3-8, 3-9, the common management resident in the OS 4 The application 5 has a call history function common to each IP telephone application. The arrival / departure history function of the common management application 5 is H.264. By recognizing a communication protocol such as H.323 or SIP and analyzing call control packets exchanged by the IP telephone applications 3-7, 3-8, and 3-9 on the PC 2, the destination telephone dialed by each IP telephone application Since the number information and the source telephone number information of the call received by each IP phone application are recognized at the same time as the IP phone application, the arrival / departure history information of each IP phone application is integrated and all the arrival / departure history information is centrally managed. It is configured as follows.

The integration of the arrival / departure history of each IP telephone application is performed according to the flowcharts of FIGS. 6 and 7, for example. That is, regarding the call history, first, when a call (dial input operation) from any IP phone application is detected in step S1 of FIG. 6, in the next step S2, a call input by the IP phone application is entered. The common management application 5 reads the destination telephone number information, and in the next step S3, the read destination telephone number information is integrated into the common transmission history information of the common management application 5 in chronological order. Thereafter, when a call history display request from one of the IP phone applications (for example, pressing of a call history display button on the operation screen) is detected in step S4, the common call history of the common management application 5 is detected in the next step S5. Information is displayed on the IP telephone application. On the other hand, regarding the incoming call history, first, when an incoming call to any IP telephone application is detected in step S11 of FIG. 7, in the next step S12, the caller telephone number displayed on the IP telephone application is displayed. The common management application 5 reads the information, and in the next step S13, the read caller telephone number information is integrated into the common incoming call history information of the common management application 5 in chronological order. Thereafter, when an incoming call history display request (for example, pressing of an incoming call history display button on the operation screen) from any IP telephone application is detected in step S14, the common incoming call history of the common management application 5 is detected in the next step S5. Information is displayed on the IP telephone application.
6 and 7, the outgoing call history / incoming history is displayed in response to the outgoing call history display request / incoming history display request. However, the outgoing call history / incoming history is displayed in response to the activation of the IP phone application. It may be automatically displayed on the operation screen.

  According to the IP telephone application common management system of this embodiment, the common management application 5 uses the IP telephone application 3-7, 3-8, 3-9 instead of the outgoing call history information and the incoming call history information. Common call history information and common call history information are created by integrating the outgoing call history information and incoming call history information of each of the telephone applications 3-7, 3-8, and 3-9 in chronological order, and a call history display request is transmitted. Since the common outgoing call history information and the common incoming call history information are respectively displayed on the IP phone application and the IP phone application that has sent the incoming call history display request, the user of the IP phone system must be aware of the IP phone application currently in use. There is no common management application on the IP phone application to be used. 5 displays the common call history information and common call history information obtained by integrating the call history information and the call history information of each of the IP telephone applications 3-7, 3-8, and 3-9 in chronological order. Centralized management of the arrival / departure history data becomes possible, and when confirming the incoming call history when the user is absent or referring to the latest outgoing history, the common incoming history information of the common management application 5 can be confirmed or shared. Since it is sufficient to simply refer to the outgoing call history information, the usability of the IP phone is improved.

(6) Common Phone Book Management Function FIG. 5 is a diagram for explaining a common phone book management method in the IP phone application common management system of the first embodiment. An IP telephone application normally has a telephone directory function, but the telephone directory function is configured to be managed for each IP telephone application. Therefore, when the IP phone applications 3-7, 3-8, and 3-9 each having a phone book function as illustrated in FIG. Since the registered contact information does not always match the contact information registered in the phone book of another IP phone application, the contact information registered only in the phone book of a specific IP phone application is used. When it is desired to make a call, it is necessary to refer to the telephone directory of the IP telephone application until the corresponding contact information is found, which is troublesome.

  Therefore, in the common management system for IP telephone applications according to the present embodiment, as shown in FIG. 5, the common management resident in the OS 4 is provided separately from the telephone directory functions of the IP telephone applications 3-7, 3-8, 3-9. A common phone book function is provided in the application 5 for each IP telephone application. The phone book function of the common management application 5 is for common management of common phone book information (common phone book database) obtained by integrating the phone book information (phone book database) of the IP phone applications 3-7, 3-8, 3-9. By providing it in the application 5, the common management application 5 is configured to centrally manage the telephone directory information of all IP telephone applications.

  The integration of the phone book information of each IP phone application is performed, for example, according to the flowchart of FIG. That is, first, when the common management application 5 monitors all IP telephone applications in step S21 of FIG. 8, the common management application 5 detects a change in the phone book information of any IP telephone application in step S22. Then, in the next step S23, the common management application 5 reads the change information of the phone book information of the IP phone application, and in the next step S24, all the IP phone calls are based on the read change information of the phone book information. The common telephone directory information of the common management application 5 that integrates the telephone directory information of the application is updated. Thereafter, when a phone book reference request (for example, pressing of the phone book reference button on the operation screen) from any IP phone application is detected in step S25, the common phone book of the common management application 5 is detected in the next step S26. Information is displayed on the IP telephone application.

  According to the IP phone application common management system of the present embodiment, the common management application 5 is read when the phone book information of any of the IP phone applications 3-7, 3-8, 3-9 is changed. Based on the change information of the phone book information, the common phone book information obtained by integrating the phone book information of the IP phone applications 3-7, 3-8, and 3-9 is updated, and a phone book reference request is transmitted. Since the common phone book information of the common management application 5 is displayed on the IP phone application, the common management application can be used on the IP phone application to be used without being conscious of the IP phone application currently used by the IP phone system user. 5 is the phone book information of each of the IP phone applications 3-7, 3-8, 3-9 Since the common telephone directory information combined is displayed, it becomes possible to centrally manage the phone book information, thereby improving the usability of the IP telephone.

It is a block diagram which shows the structure of the common management system of the IP telephone application of 1st Embodiment of this invention. (A), (b) is a figure for demonstrating the sound volume control method for commonality of the transmission volume and reception volume in the common management system of the IP telephone application of 1st Embodiment. It is a figure which illustrates the conversion table used for volume control of the transmission volume and reception volume in the common management system of the IP telephone application of 1st Embodiment. It is a figure for demonstrating the common method of the echo cancellation operation | movement in the common management system of the IP telephone application of 1st Embodiment. It is a figure for demonstrating the common method of recording / reproducing operation | movement in the common management system of the IP telephone application of 1st Embodiment, and the common management method of an outgoing call history / incoming call history and a telephone directory. It is a flowchart which illustrates the integrated process of the transmission log | history of each IP telephone application in the common management system of the IP telephone application of 1st Embodiment. 6 is a flowchart illustrating an integration process of incoming histories of IP phone applications in the common management system for IP phone applications according to the first embodiment. It is a flowchart which illustrates the integrated process of the telephone directory information of each IP telephone application in the common management system of the IP telephone application of 1st Embodiment. It is a figure for demonstrating the volume control by the IP telephone application in the IP telephone system of a prior art example. (A), (b) is a figure for demonstrating the problem of the volume control by the IP telephone application in the IP telephone system of a prior art example.

Explanation of symbols

1 Network 2 Personal computer (PC)
3-1 to 3-9 IP phone application 4 Operation system (OS)
4a Volume (Vol)
5 Common management application 6 USB terminal 7 IP phone call device (USB handset)
7a Microphone 7b Receiver 7c Amplifier 8, 9 Conversion table

Claims (7)

A common management system for IP phone applications that shares various operations of a plurality of IP phone applications running on a personal computer,
A common management application that resides in the operation system when a plurality of IP phone applications are simultaneously started and used on a personal computer is provided.
The common management application converts the transmission volume setting value of each IP telephone application to the transmission volume setting value of the volume control in the operation system based on the setting information regarding the volume control of each of the plurality of IP telephone applications. A common management system for IP telephone applications, characterized in that A common management system for IP phone applications that shares various operations of a plurality of IP phone applications running on a personal computer,
A common management application that resides in the operation system when a plurality of IP phone applications are simultaneously started and used on a personal computer is provided.
The common management application converts the reception volume setting value of each IP phone application into the reception volume setting value of the volume control in the operation system based on the setting information regarding the volume control of each of the plurality of IP phone applications. A common management system for IP phone applications. A common management system for IP phone applications that shares various operations of a plurality of IP phone applications running on a personal computer,
A common management application that resides in the operation system when a plurality of IP phone applications are simultaneously started and used on a personal computer is provided.
The common management application uses the setting information regarding the volume control of each of the plurality of IP telephone applications to set the transmission volume setting value and the reception volume setting value of each IP telephone application to the transmission volume setting for volume control in the operation system. A common management system for IP telephone applications, wherein the value is converted into a value and a received sound volume setting value, respectively. A common management system for IP phone applications that shares various operations of a plurality of IP phone applications running on a personal computer,
A common management application that resides in the operation system when a plurality of IP phone applications are simultaneously started and used on a personal computer is provided.
The common management application performs echo cancellation using an echo cancellation function provided in the common management application instead of the echo cancellation function of each of the plurality of IP telephone applications. Common management system. A common management system for IP phone applications that shares various operations of a plurality of IP phone applications running on a personal computer,
A common management application that resides in the operation system when a plurality of IP phone applications are simultaneously started and used on a personal computer is provided.
The common management application uses the recording function and the playback function provided in the common management application instead of the recording function and the playback function provided in each of the plurality of IP telephone applications to record the call data and reproduce the recorded call data. A common management system for IP telephone applications, characterized in that A common management system for IP phone applications that shares various operations of a plurality of IP phone applications running on a personal computer,
A common management application that resides in the operation system when a plurality of IP phone applications are simultaneously started and used on a personal computer is provided.
The common management application integrates the transmission history information and the incoming history information of each of the plurality of IP telephone applications in chronological order instead of the outgoing history information and the incoming history information of each of the plurality of IP telephone applications. A common management system for IP telephone applications, wherein outgoing call history information and common incoming call history information are displayed on each IP telephone application. A common management system for IP phone applications that shares various operations of a plurality of IP phone applications running on a personal computer,
A common management application that resides in the operation system when a plurality of IP phone applications are simultaneously started and used on a personal computer is provided.
The common management application displays, on each IP phone application, common phone book information obtained by integrating the phone book information of each of the plurality of IP phone applications, instead of the phone book information included in each of the plurality of IP phone applications. A common management system for IP phone applications, characterized in that:

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