JP2007013614A - Communication control device and communication control method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a communication control device and a communication control method capable of transmitting access information using SMS while considering the viewpoint of preventing junk mail.
[Solution]
The communication control device 10 performs communication when the communication unit 11 performs communication connection with respect to the transmission from the communication terminal 20 capable of performing voice communication and data communication at the same time, and the communication unit 11 performs communication connection. A mail transmission unit that transmits a short message to which the access information that can access information related to the communication terminal 20 is added to the terminal 20;
[Selection] Figure 1

Description

  The present invention relates to a communication control apparatus and a communication control method capable of performing voice communication and data communication.

Recent mobile phones can simultaneously execute voice communication and data communication. For this reason, the user can receive an e-mail or a short message and browse the website while making a call. For example, the videophone system described in Patent Document 1 extracts data from one channel between two mobile phones during a voice call, and uses the data to communicate with the Internet network. It enables simultaneous execution of voice communication and data communication in each telephone. Thereby, in each of the two mobile phones, e-mail transmission and reception and a telephone call can be performed simultaneously.
JP 2002-118649 A

  It is convenient to be able to browse a website according to the contents of a call while making a call using a mobile phone capable of executing voice communication and data communication as described above.

  Here, there is a problem in how to notify the website corresponding to the content of the call. For example, it is conceivable that an electronic mail in which an access destination is described is received from a call partner, and a website specified by the electronic mail is accessed by selecting the access destination.

  However, in order to send an e-mail, it is necessary to know in advance the destination mail address. On the other hand, SMS (Short Message Service), which is uniquely used in mobile phones, is a service that can be transmitted as long as the telephone number of the message destination is known. For this reason, since it is possible to send a message without making preparations such as knowing the destination mail address in advance, it is suitable for notifying access information, but from the viewpoint of preventing junk mail, a communication control device such as a server. There is a problem with permitting outgoing calls.

  Therefore, an object of the present invention is to provide a communication control device and a communication control method capable of transmitting access information using SMS while considering the viewpoint of preventing junk mail.

  The communication control device according to the present invention includes a communication unit that establishes communication connection for transmission from a communication terminal capable of executing voice communication and data communication at the same time, and a communication terminal connected to the communication terminal by the communication unit. On the other hand, it comprises a mail transmitting means for transmitting a short message to which access information that can access information related to the communication terminal is added.

  According to the communication control apparatus of the present invention, first, communication connection is performed by communication means for transmission from a communication terminal capable of simultaneously executing voice communication and data communication. When the communication means is in communication connection with the communication terminal, a short message to which access information that can access information related to the communication terminal is added is transmitted to the communication terminal by the mail transmission means. Thereby, the transmission of the short message is limited to the case where the communication means is connected to the communication terminal. For this reason, even when transmission of a short message is permitted by a person other than the communication carrier, spam mail can be prevented. Since the access information is added to the short message, the access information can be transmitted using SMS.

  The communication control device further includes an assigning unit that assigns an identification number to the telephone number assigned to the communication terminal, and the mail sending unit sends a short message to the communication terminal corresponding to the identification number assigned by the assigning unit. Is also preferred.

  Thereby, the identification number is assigned by the assigning unit to the telephone number assigned to the communication terminal. Then, the mail transmission means transmits a short message to the communication terminal corresponding to the identification number assigned by the assignment means. For this reason, a short message can be transmitted using an identification number instead of a telephone number to a communication terminal connected for communication. Thereby, when managing the transmission destination of a short message, management can be made easier than when managing using a telephone number. Further, since the telephone number is managed by the identification number, information leakage of the telephone number can be prevented.

  In addition, the communication control method of the present invention includes a communication step for performing communication connection for transmission from a communication terminal capable of executing voice communication and data communication at the same time, and communication connection with the communication terminal in the communication step. A mail transmission step of transmitting a short message to which a terminal is attached with access information that can access information related to the communication terminal.

  According to the communication control method of the present invention, first, communication connection is performed in a communication step for transmission from a communication terminal capable of simultaneously executing voice communication and data communication. If the communication terminal is in communication connection with the communication terminal, a short message to which access information that can access information related to the communication terminal is added is transmitted to the communication terminal in the mail transmission step. Thereby, the transmission of the short message is limited to the case where the communication means is connected for communication with the communication terminal. For this reason, even when transmission of a short message is permitted by a person other than the communication carrier, spam mail can be prevented. Since the access information is added to the short message, the access information can be transmitted using SMS.

  According to the present invention, it is possible to transmit access information using SMS while considering the viewpoint of preventing junk mail.

  Hereinafter, preferred embodiments of the present invention will be described with reference to the accompanying drawings. In the description of the drawings, the same elements are denoted by the same reference numerals, and redundant description is omitted.

  A communication control apparatus according to an embodiment of the present invention will be described with reference to FIG. The communication control device 10 is a device that transmits a short message to a communication terminal during communication connection with the communication terminal. FIG. 1 is a configuration diagram for explaining the configuration of the communication control apparatus 10. The communication control device 10 is physically a computer including a CPU (Central Processing Unit), a storage device such as a memory and a hard disk, a communication device such as a modem and a LAN card, an input device such as a mouse and a keyboard, a display device such as a display, and the like. It is configured as a system (or a collection of computer systems).

  The communication control apparatus 10 includes a communication unit (communication unit) 11, a relay unit (relay unit) 12, an allocation unit (allocation unit) 13, and a mail transmission unit (mail transmission unit) 14 as functional components. Yes. Note that each of these functional components may be physically distributed, and a collection of these components may be used as the communication control device 10.

  The communication control apparatus 10 directly communicates with a gateway, an operator telephone, an operator terminal, a web server, and a packet network. A system configuration including these will be described later.

  Subsequently, each component of the communication control apparatus 10 will be described. The communication part 11 is a part which performs communication connection with respect to the transmission from a communication terminal. The communication terminal is a terminal that can simultaneously execute voice communication and data communication. When a call is made from the communication terminal to the operator telephone, first, the communication unit 11 starts communication connection with the communication terminal. A relay unit 12 described later relays the call and notifies the operator telephone. The communication unit 11 communicates with the relay unit 12, the allocation unit 13, and the mail transmission unit 14.

  The relay unit 12 is a part that relays a call from the communication terminal to the operator telephone and notifies the operator telephone. When the relay unit 12 notifies the operator telephone of this call, the operator telephone makes an incoming call.

  The assigning unit 13 is a part that assigns an identification number (that is, ID) to a telephone number assigned to a communication terminal that performs communication connection with the communication unit 11. By assigning an identification number to a telephone number assigned to a communication terminal, the communication terminal can be uniquely identified. The identification number is valid only during communication connection with the communication terminal by the communication unit 11, and is invalidated when the communication connection is terminated. The assigning unit 13 transmits the above identification number to the operator terminal. When the operator terminal is a SIP terminal, the identification number is transmitted to the SIP terminal in the SIP message format (for example, INFO or MESSAGE). In addition, a mail address associated with the telephone number of the operator terminal is registered in a predetermined storage area, and when an incoming call is received from the communication terminal to this telephone number, an identification number is written to the corresponding mail address. The identification number may be transmitted to the operator terminal by transmitting a mail.

  The mail transmitting unit 14 is a part that transmits a short message to the communication terminal corresponding to the identification number when the communication unit 11 is connected to the communication terminal. Note that a short message is a short text message that is transmitted and received between communication terminals such as mobile phones, and can be transmitted and received only between the same communication carriers, unlike electronic mail. Access information is added to the short message. The access information is information that can access information related to the communication terminal. For example, the address information of a web page on which text information or image information desired by the user of the communication terminal is posted (that is, URL (Uniform Resource Locator). ) URI (Uniform Resource Identifier) information). The access information is not particularly limited as long as the information is accessible to the above information. When receiving a request for transmitting a short message from a later-described web server that generates and updates the above-described web page, the mail transmitting unit 14 requests the later-described packet network to transmit a short message to a communication terminal. . Thereby, the mail transmission part 14 can transmit a short message with respect to the communication terminal corresponding to said identification number.

  Subsequently, a system configuration including the communication control apparatus 10 will be described with reference to FIG. FIG. 2 is a system configuration diagram of a communication system including the communication control device 10, the communication terminal 20, the circuit switching network 30, the gateway 40, the operator telephone 50, the operator terminal 60, the web server 70, and the packet network 80. It is.

  The communication terminal 20 is a terminal that can simultaneously execute voice communication and data communication. When the communication terminal 20 makes a call to the operator telephone 50, the communication terminal 20 communicates with the operator telephone 50 via the circuit switching network 30, the gateway 40, and the communication control device 10. In addition, the communication terminal 20 can receive (data communication) and view a short message while performing voice communication. Furthermore, the communication terminal 20 can access a web page on the Internet. The communication terminal 20 is not particularly limited as long as the voice communication and the data communication can be performed simultaneously. Examples of the communication terminal 20 include a mobile video phone such as FOMA (registered trademark), an IP phone having a display screen, and the like.

  The circuit switching network 30 is a network through which voice data passes during voice communication between the communication terminal 20 and the operator telephone 50.

  The gateway 40 is a device that converts communication protocols and control signals. The gateway 40 performs communication with the communication control apparatus 10 and communication with the communication terminal 20 via the circuit switching network 30.

  The communication control device 10 is a device that assigns an identification number to a telephone number assigned to the communication terminal 20 during communication connection with the communication terminal 20 and transmits a short message to the communication terminal 20 using this identification number.

  The operator telephone 50 is a telephone of the other party to which the communication terminal 20 tries to execute a communication connection such as a voice call. The operator telephone 50 is operated by an operator of a call center or online shop, for example. An operator is arranged in a user company that uses the communication control device 10 and responds to a call from the communication terminal 20 while operating an operator terminal 60 described later. When the operator receives and responds to the call from the communication terminal 20 to the operator telephone 50, a voice call between the operator telephone 50 and the communication terminal 20 becomes possible. The operator telephone 50 is not particularly limited as long as it is a telephone having a voice communication function.

  The operator terminal 60 is a personal computer that can receive the identification number and can input the identification number and related information of the communication terminal 20 to a web server 70 described later. The operator terminal 60 is operated by the operator together with the operator telephone 50. The operator may use the operator telephone 50 to have a conversation with the user of the communication terminal 20 and determine the input content based on the content of the conversation. Thereby, the operator may input, for example, information related to a web page displaying a catalog or an estimate to the web server 70 in accordance with the user's request. The operator terminal 60 is not particularly limited as long as it can communicate with the communication control device 10 and can input the above information to the web server 70.

  The web server 70 is a server that creates / updates a web page based on the input identification number and related information and publishes it on the Internet. Further, the web server 70 can request the communication control apparatus 10 to transmit a short message to the communication terminal 20. Access information for accessing the related information is added to the short message.

  The packet network 80 is a network that transmits a short message to the communication terminal 20 when a short message transmission request to the communication terminal 20 is received from the communication control device 10.

  Note that the communication control device 10 and the gateway 40 are included in the components of the IP Centrex (that is, one of the intra-company exchange networks) services. The circuit switching network 30 and the packet network 80 are included in the mobile communication network. The operator telephone 50, the operator terminal 60, and the web server 70 are arranged in a general company (that is, a user company) that uses the communication control device 10.

  Subsequently, the operation of the communication control apparatus 10 will be described with reference to the flowchart shown in FIG. FIG. 3 is a sequence diagram showing the operation of the communication control apparatus 10 after the communication terminal 20 makes a call to the operator telephone 50.

  First, the communication terminal 20 makes a call to the operator telephone 50 (S101). This call is made using the telephone number assigned to the operator telephone 50. In the communication control device 10, the communication unit 11 performs communication connection for transmission from the communication terminal 20 (communication step, S102). The call from the communication terminal 20 is relayed by the relay unit 12 and notified to the operator telephone 50 (S103). Here, in the operator telephone 50, an incoming call corresponding to this outgoing call is made and answered by the operator (S104). Thereby, a voice call between the operator telephone 50 and the communication terminal 20 becomes possible (S105).

  Next, the assigning unit 13 assigns an identification number to the telephone number assigned to the communication terminal 20 (S106), and the operator terminal 60 receives this identification number (S107). When the operator inputs the identification number and the related information of the communication terminal 20 to the web server 70 (S108), the web server 70 generates / updates a web page including the contents of the related information (S108). S109). In addition, identification information and related data (for example, data related to regions and products) associated therewith are associated and stored in a predetermined storage area, and automatically from the identification number and related data without using an operator. In addition, a web page including the contents of the related information may be generated / updated. Then, the web server 70 requests the communication control device 10 to transmit a short message to the communication terminal 20 (S110). When requesting transmission of this short message, an identification number is used. In addition, information that can access the related information is added to the short message.

  Next, it is determined by the mail transmission part 14 whether the communication terminal 20 and the communication control apparatus 10 are communication-connected (S111). Here, when the communication terminal 20 and the communication control apparatus 10 are in communication connection, the mail transmission unit 14 requests the packet network 80 to transmit a short message to the communication terminal corresponding to the identification number. (Mail sending step, S112). Note that if the communication terminal 20 and the communication control apparatus 10 are not in communication connection, this request is ignored and the subsequent processing is not performed. Here, the communication control apparatus 10 may notify the communication terminal 20 that an error has occurred. The packet network 80 requested to transmit the short message for the identification number transmits a short message for the identification number (S113), and the communication terminal 20 receives the short message (S114). The user of the communication terminal 20 requests access to the web page based on the access information added to the short message by operating this terminal (for example, clicking on access) (S115). For example, the web server transmits the web page requested to be accessed to the communication terminal 20 (S116), and this web page is displayed on the communication terminal 20 (S117). When the user of the communication terminal 20 requests access to a new web page, the user reloads the current web page and clicks the link destination transferred to the new web page. Thereby, steps S115 to 117 are repeated, and the user of the communication terminal 20 can browse a new web page.

  Subsequently, the web page displayed on the communication terminal 20 will be described with reference to an explanatory diagram shown in FIG. FIG. 4 is an explanatory diagram illustrating an example of a web page displayed on the communication terminal 20.

  When it is desired to access a new web page or an updated page from the web page displayed on the display screen 21 of the communication terminal 20, the anchor 22 indicated by the underlined characters in the web page (the “next” portion) By clicking, a new web page can be accessed and browsed ("WebTo function").

  Subsequently, the function and effect of this embodiment will be described. First, communication connection is performed by the communication unit 11 for outgoing calls from the communication terminal 20. When the communication terminal 20 and the communication control apparatus are connected for communication by the communication unit 11, the above-described short message is transmitted to the communication terminal 20 by the mail transmission unit 14. Thereby, the transmission of the short message is limited to the case where the communication unit 11 is in communication connection with the communication terminal 20. For this reason, even when transmission of a short message is permitted by a person other than the communication carrier, it is possible to prevent transmission of an unspecified number of spam mails. Since the access information is added to the short message, the access information can be transmitted using SMS.

  An identification number is assigned by the assigning unit 13 to the telephone number assigned to the communication terminal 20. And the mail transmission part 14 transmits a short message with respect to the communication terminal corresponding to this identification number. For this reason, it is possible to transmit a short message using the identification number instead of the telephone number to the communication terminal 20 that is connected for communication. Thereby, when managing the transmission destination (namely, communication terminal 20) of a short message, management can be made easier than when managing using a telephone number. Further, since the telephone number is managed by the identification number, it is possible to prevent information leakage of the telephone number such that the telephone number of the user of the communication terminal 20 is known to the operator, for example.

It is a block diagram for demonstrating the structure of the communication control apparatus of this embodiment. It is a system block diagram of the communication system comprised including a communication control apparatus. It is a sequence diagram which shows operation | movement of a communication control apparatus. It is explanatory drawing which shows an example of the web page displayed on a communication terminal.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 ... Communication control apparatus, 11 ... Communication part, 12 ... Relay part, 13 ... Assignment part, 14 ... Mail transmission part, 20 ... Communication terminal, 21 ... Display screen, 22 ... Anchor, 30 ... Circuit switching network, 40 ... Gateway 50 ... operator telephone, 60 ... operator terminal, 70 ... web server, 80 ... packet network.

Claims (3)

A communication means for performing communication connection for transmission from a communication terminal capable of simultaneously executing voice communication and data communication;
When the communication means is connected to the communication terminal by the communication means, a mail transmission means for sending a short message to which the access information accessible to the information related to the communication terminal is added to the communication terminal;
A communication control apparatus comprising: An assigning means for assigning an identification number to the telephone number assigned to the communication terminal;
The communication control device according to claim 1, wherein the mail transmission unit transmits the short message to the communication terminal corresponding to the identification number allocated by the allocation unit. A communication step for performing communication connection for transmission from a communication terminal capable of simultaneously executing voice communication and data communication; and
If the communication terminal is in communication connection with the communication terminal, an e-mail transmission step of transmitting a short message to which the access information accessible to the information related to the communication terminal is added to the communication terminal;
A communication control method comprising:

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