JP2006302169A - Service trader support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a service trader support system capable of supporting smooth business activities to a store, etc. <P>SOLUTION: When a customer requests registration of customer placement information in a customer area 33 assigned to the customer by transmitting the placement information desired to be opened to a support server 11 by a service trader terminal 12, the support server registers the customer placement information in the customer area 33. When a browsing person terminal 14 requests browse of the registered placement information to the support server 11, the support server 11 transmits the placement information registered in an open area 34 of a data base 21 to the browsing person terminal 14 which requests the browse as page data. Then, the browsing person terminal 14 displays the placement information indicated by the page data as a homepage. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a service provider support system that supports sales activities of service providers such as life insurance sales.

  Conventionally, when selling life insurance, a method of facing and explaining to customers has been adopted.

  However, these methods alone have a problem of lack of service.

  In addition, the visit to the store, etc., took a difficult time for sales activities because the visit time was limited.

  The present invention has been made in view of such a conventional problem, and an object of the present invention is to provide a service provider support system capable of supporting smooth sales activities for stores and the like.

  In order to solve the above problems, in the service provider support system according to claim 1 of the present invention, a service provider terminal used by a service provider, a viewer terminal used by a viewer, and a publication registered in a public area of a database. A customer that is configured to be communicably connected via a network to a support server that publishes information data as a homepage so that the information data can be viewed as a homepage, and registers the posted information data registered by the service provider for each customer in the public area of the database In the service provider support system in which an area is secured, the service provider terminal transmits customer posting information data indicating posting information that a customer wants to be disclosed to the support server to the customer area assigned to the customer. A customer posting information registration requesting unit for requesting registration of the customer posting information data; Is a posting information data registering means for registering the posting information data in the customer area when receiving a request for registration of the customer posting information data in the customer area from the service provider terminal, and posting from the viewer terminal. A page data transmitting means for transmitting the posting information indicated by the posting information data registered in the public area of the database to the viewer terminal that has requested browsing as information when receiving a browsing request for information; The person terminal displays the posting information indicated by the page data as a home page when receiving the page data from the supporting server and the posting information browsing request means for requesting browsing of the posted information registered to the support server. Homepage display means.

  That is, when a service provider advertises a customer, the customer posting information data indicating the posting information that the customer wants to disclose is transmitted to the support server, and the customer posting information data in the customer area assigned to the customer is transmitted. When registration is requested, the support server registers the posting information data in the customer area.

  On the other hand, when the viewer requests browsing of the posted information registered to the support server when browsing the homepage using the browser terminal, the support server posts the registered information in the public area of the database. The posted information indicated by the information data is transmitted as page data to the browser terminal that requested browsing. Then, since the posting information indicated by the page data is displayed as a home page on the viewer terminal, the viewer can browse the posting information registered in the public area.

  In this manner, the service provider can publish the posted information to the viewer by registering the posted information that the customer wants to make public in the support server. As a result, the service provider can provide a service such as introducing a customer's store, for example, and an advertisement effect of the store can be obtained for the customer of the service provider.

  In the service provider support system according to claim 2, the support server includes a plurality of courses in which an upper limit value of the number of secured customer areas is set, and a usage fee corresponding to each upper limit value is set. Course selection request means for transmitting course selection request data for requesting selection of any course to the service provider terminal, and when the course selection data is received from the service provider terminal, the course selection data is A course selection processing means for registering that the course to be shown is selected in association with the service provider using the service provider terminal, and when the posting information data is additionally registered in the customer area by the posting information data registration means Whether or not the number of customer areas secured exceeds the upper limit of the number of customer areas secured by the course registered by the service provider. An upper limit determination means for performing a course change, and when the upper limit determination means determines that the upper limit value is exceeded, course change request data indicating that the course is to be changed is transmitted to the service provider terminal. Course content for changing the course content registered in association with the service provider using the service provider terminal according to the content indicated by the course change approval data when the course change approval data is received from the request means and the service provider terminal Change processing means, and when the service provider terminal receives course selection request data from the support server, the service server terminal uses the course selection data to select one of the courses as the course selection data. When the course change request data is received from the selection result sending means to be sent and the support server, the course is changed. And a course change acceptance means for transmitting a course change acceptance data indicating the sly fact to the support server.

  That is, the support server sets course value request data for requesting the selection of one of a plurality of courses each having an upper limit value of the number of secured customer areas and a usage fee corresponding to each upper limit value. Is transmitted to the service provider terminal, the service provider having received the request transmits course selection data for selecting one of the courses to the support server using the service provider terminal. Therefore, the support server registers that the course indicated by the course selection data is selected in association with the service provider using the service provider terminal.

  In the support server, when additionally registering the posted information data in the customer area, whether or not the number of secured customer areas exceeds the upper limit of the number of secured customer areas by the course registered by the service provider. If it is determined that the upper limit is exceeded, course change request data indicating that the course is to be changed is transmitted to the service provider terminal, so that the service provider using the service provider terminal Transmits course change approval data indicating that the course change is accepted to the support server using the service provider terminal. Upon receiving this, the support server changes the course contents registered in association with the service provider using the service provider terminal in accordance with the contents indicated by the course change approval data.

  Thereby, the usage fee according to the number of registered customers can be set for each course. Further, even when the number of registered customers is increased and the course is forced to be changed, it is possible to prompt the user to change the course contents and to easily change the course.

  Furthermore, in the service provider support system according to claim 3, a customer member terminal used by a customer to which the customer area is assigned is connected to be able to communicate with the support server via a network. A customer member registration request for transmitting to the support server a customer member registration request to the effect that a customer using a customer member terminal performs customer member registration for enabling the change of the contents of the customer area assigned to the customer. Means, and when changing the contents of the customer area assigned to itself, a change content data indicating the customer ID and change contents issued to the customer is sent to the support server, and content change request means is provided. The support server uses the customer member terminal when receiving and accepting a customer member registration request for performing customer member registration from the customer member terminal. After confirming that the customer ID is issued when receiving the customer ID and the change content data from the customer member terminal, customer ID issuing means for issuing a customer ID to the customer, Content updating means for changing the content of the customer area assigned to the customer who issued the customer ID according to the change content data.

  That is, when the customer desires to change the contents of the customer area assigned to himself / herself, a customer member registration request for performing customer member registration is transmitted to the support server using the customer member terminal. Then, the support server receives and accepts the customer member registration request, and issues a customer ID to the customer who uses the customer member terminal.

  When the customer changes the content of the customer area assigned to the customer, the customer terminal is used to send the customer ID issued to the customer and the changed content data indicating the changed content to the support server. . Then, in the support server that has received this, after confirming that the customer ID is issued, the content of the customer area assigned to the customer who issued the customer ID is changed according to the change content data. .

  Thereby, since the display content on the browser terminal used by the viewer is also changed, public information such as campaign information can be updated in real time for the customer.

  In the support server according to claim 4 of the present invention, the service provider terminal used by the service provider and the viewer terminal used by the viewer are communicably connected via a network, and are registered in the public area of the database. The posted information data is published as a homepage so that it can be browsed, and a support area is provided in which a customer area for registering the posting information data registered by the service provider for each customer is secured in the public area of the database. Posting information data for registering the posting information data in the customer area when a request to register the customer posting information data indicating the posting information to be disclosed in the customer area assigned to the customer is received from the service provider terminal. When receiving a browsing request for posted information from the registration means and the reader terminal, the public information in the database is stored. And a, a homepage transmitting means for transmitting to the viewer terminal that has read request in viewable form the listing indicated by the listing data registered in the area as the home page.

  In the support server according to claim 5, an upper limit value of the number of customer areas to be secured is set, and a course is selected from a plurality of courses each having a usage fee corresponding to each upper limit value. Course selection request means for transmitting course selection request data for requesting to the service provider terminal, and when course selection data indicating that one of the courses has been selected is received from the service provider terminal. And a course selection processing means for registering that the course indicated by the course selection data is selected in association with a service provider using the service provider terminal, and the posting information data is stored in the customer by the posting information data registration means. When additionally registering in an area, the maximum number of customer areas secured by the course registered by the service provider is the maximum number of customer areas secured. Upper limit value determining means for determining whether or not the upper limit value is exceeded, and when the upper limit value determining means determines that the upper limit value is exceeded, course change request data indicating that the course is to be changed is sent to the service provider terminal. The course change request data is transmitted to the service provider terminal when the course change permission data is received from the service provider terminal indicating that the course change is accepted in accordance with the course change request data. And course content change processing means for changing the course content registered in association with the service provider using the service provider terminal.

  Furthermore, in the support server according to claim 6, a customer member terminal used by a customer to whom the customer area is assigned is connected to be communicable via a network, and a customer using the customer member terminal is assigned to the customer. When receiving and receiving a customer member registration request from the customer member terminal for performing customer member registration to enable the change of the contents of the customer area, the customer who uses the customer member terminal A customer ID issuing means for issuing an ID, and a customer ID issued to the customer in order to change the contents of the customer area assigned to the customer and change content data indicating the change content received from the customer member terminal After confirming that the customer ID is issued, the contents of the customer area assigned to the customer who issued the customer ID are changed to the change contents data. It has a, and content updating means to change in accordance with.

  Thereby, the service provider terminal, the browser terminal, and the customer member terminal are connected to the support server and a predetermined operation is performed, thereby providing the same effects as described above.

  In the service provider support method according to claim 7 of the present invention, the service provider terminal used by the service provider and the viewer terminal used by the viewer are communicably connected via a network, and the database is disclosed. In the server in which the posting information data registered in the area is published as a homepage so that it can be viewed, and in the public area of the database, the customer area for registering the posting information data registered by the service provider for each customer is secured. When receiving a request from the service provider terminal to register customer posting information data indicating posting information that the customer wants to publish in the customer area assigned to the customer, the posting information that registers the posting information data in the customer area When a data registration stage and a browsing request for posted information are received from the browser terminal, And a, a home transmission step of transmitting to the viewer terminal that has read request in a form capable of displaying web information indicated by the listing data registered in the serial public areas as the home page.

  Further, in the service provider support method according to claim 8, an upper limit value of the number of customer areas to be secured is set, and a course is selected from a plurality of courses each having a usage fee corresponding to each upper limit value. A course selection requesting step for transmitting course selection request data for requesting to the service provider terminal, and when course selection data indicating that any course has been selected from each course is received from the service provider terminal. A course selection processing step of registering that the course indicated by the course selection data is selected in association with a service provider using the service provider terminal, and the posting information data in the posting information data registration step. When additionally registering in an area, the number of customer areas secured is secured by the course registered by the service provider. An upper limit value determining step for determining whether or not the upper limit value of the number is exceeded, and course change request data indicating that the course is to be changed when it is determined that the upper limit value is exceeded in the upper limit value determining step. When the course change request data to be transmitted to the service provider terminal is received from the service provider terminal and the course change approval data indicating that the course change is accepted in accordance with the course change request data, the course change approval is received. A course content change processing stage for changing the course content registered in association with the service provider using the service provider terminal according to the content indicated by the data.

  Furthermore, in the service provider support method according to claim 9, in the server to which a customer member terminal used by a customer to which the customer area is assigned is connected so as to be able to communicate via a network, A customer who uses the customer member terminal when receiving and receiving a customer member registration request from the customer member terminal to perform customer member registration for enabling the change of the contents of the customer area assigned to the customer A customer ID issuance stage for issuing a customer ID to the customer, and a customer ID issued to the customer in order to change the contents of the customer area allocated to the customer and change contents data indicating the change contents, The customer area assigned to the customer who issued the customer ID after confirming that the customer ID was issued when received And a, a content update steps vary according to the change data content.

  Thereby, it is possible to obtain the same effect as described above by causing the server to execute these processes. Therefore, by executing the described processing using hardware such as a computer, the service provider support technology according to the present invention can be easily implemented using these hardware.

  As described above, according to the present invention, the service provider registers the posted information that the customer wants to disclose in the support server, so that the posted information can be disclosed to the viewer.

  Thereby, the service provider can perform a service such as introducing a customer's store, for example, and can improve the service to the customer. In addition, the customer of this service provider can obtain the advertising effect of the store.

  Therefore, it is possible to support smooth sales activities to stores and the like that have reasons such as time limits for visiting.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a service provider support system 1 according to an embodiment of the present invention, and the service provider support system 1 is constructed using the Internet 2 as a network.

  On the Internet 2, a support server 11 is provided. The support server 11 includes service provider terminals 12,... Used by a sales lady of a life insurance company that is a service provider, The customer member terminals 13... Used by the customer members who are customers and the browser terminals 14 used by general readers can be connected via the Internet 2.

  The support server 11 includes a database 21, which is provided with a program storage area for storing programs and a data storage area for storing data.

  In the data storage area, the service provider ID and password issued to the sales lady as a registered service provider are associated and registered, and the customer ID and password issued to the registered customer are associated and registered. Has been. Further, in the data storage area, a dealer area 31,... Allocated for each sales lady registered as a member is secured, and each dealer area 31,... Has a course registered by the sales lady. Course data 32,... In addition, in each of the dealer areas 31,..., Customer areas 33,... Are registered for registering customer posting information data registered by each sales lady for each customer. Are set in the public area 34 of the database 21.

  The support server 11 has a communication function, and operates according to the server program stored in the program area, thereby communicating with each of the terminals 12 to 14 and being registered in the public area 34 of the database 21. The posted information data is disclosed as a homepage so that it can be viewed.

  Each of the terminals 12 to 14 is constituted by a portable terminal such as a personal computer or a mobile phone provided with an environment that can be connected to the Internet 2, and the support server via the Internet 2 by operating a Web browser program 11 can be communicated. Thereby, by using each terminal 12-14, it connects to the support server 11 via the Internet 2, accesses the home page (site) constructed in the support server 11, and the home page (site) ) Is available.

  The operation of the present embodiment according to the above configuration will be described with reference to the flowcharts shown in FIGS.

  That is, when a sales lady performs membership registration using the service provider terminal 12 and accesses the support server 11 using the service provider terminal 12 (G1), the support server 11 displays an initial screen. Homepage data is sent (S1), and the initial screen is displayed, and member registration request data is transmitted to the support server 11 by selecting a button for member registration from the initial screen. (G2).

  Since the input form data is sent from the support server 11 that has received this (S2), the input form indicated by the input form data is displayed, and necessary items such as name and address are input. Is transmitted to the support server 11 (G3). Since the course selection request data is transmitted from the support server 11 receiving this (S3), the course selection screen indicated by the course selection request data is displayed.

  FIG. 6 is a diagram showing a course selection screen 41 displayed on the service provider terminal 12. The course selection screen 41 displays courses A course to F courses 51 to 56. Each of the courses 51 to 56 defines the number 57 that the sales lady can publish on the homepage and the usage fee 58. For example, in the A course 51, up to 10 can be posted and the usage fee is set to 3150 yen. In the course B 52, up to 70 items can be posted and the usage fee is set to 5250 yen. Accordingly, an upper limit value of the number of secured customer areas 33,... Is set depending on whether each course is selected, and a usage fee corresponding to the upper limit value is set.

  Upon receiving this, the sales lady sends course selection data indicating that any one of these courses 51 to 56 is selected to the support server 11 (G4). The fact that the course indicated by the selection data has been selected is registered in association with the sales lady using the service provider terminal 12, and the payment screen data such as the usage fee and the payment account registration request set for the course are stored in the service It transmits to the trader terminal 12 (S4). Then, since a payment screen is displayed on the service provider terminal 12, if necessary information is input to the payment screen and the necessary data is transmitted to the support server 11 (G5), the support server 11 After performing the registration processing of these settlement accounts (S5), the fact that the registration has been completed is transmitted to the service provider terminal 12 (S6), and the service provider ID and password are associated with the sales lady and issued. At the same time, these are transmitted to the service provider terminal 12 (S7).

  Thereby, the usage fee according to the number of registered customers can be set for each course.

  When the sales lady advertises the customer, the service server 12 is used to access the support server 11 (G6), and an initial screen is acquired (S8). A posting information registration request is made by selecting a button for registering (G7). Receiving this, the support server 11 searches for the sales lady using the service trader terminal 12 from the service trader ID, calls the posted information data already registered by the sales lady from the database 21, and registers the registration list data. Is transmitted to the service provider terminal 12 together with the registration button data indicating the registration button (S9).

  In this step S9, when posting information is added, the registration number (secured number) of the customer area 33 assigned to the sales lady who requests posting information registration is the upper limit of the registered number (secured number) by the course registered by the sales lady. Determine whether the value is exceeded. At this time, if the upper limit is not exceeded, the registration list data and the registration button data are transmitted to the service provider terminal 12 as usual, but if the upper limit is exceeded, the course is changed. Course change request data indicating “add”, additional button data indicating “add” button, and stop button data indicating “stop” button are transmitted to the service provider terminal 12 in place of the registration button data.

  The service provider terminal 12 that has received the registration list data displays a registration list and a registration button, or a registration list and a display for changing the course and a button for stopping the registration. If displayed, the add request data is transmitted to the support server 11 by selecting a registration button or the like. On the other hand, if the registration list, the display to change the course, and the button to stop and add are displayed, the course change approval data indicating that the course change is accepted by selecting the add button etc. Addition stop data is transmitted to the support server 11 indicating that the addition of the posted information is to be stopped by selecting a button to be transmitted to or stopped from the support server 11 (G8).

  Upon receiving this, the support server 11 determines whether the addition request data, the course change acceptance data, or the addition cancellation data has been received (S10). At this time, if the additional request data is received, the settlement process is omitted and the process branches to step S12. If the additional stop data is received, the additional registration process is omitted and the process branches to step S15. . In addition, when the course change acceptance data indicating that the course change is accepted is received, the fact that the course accepted by the course change acceptance data is selected is associated with the sales lady using the service provider terminal 12. At the same time as registering, settlement processing such as changing to the usage fee set for the course is performed (S11).

  Thereby, even when the number of registered customers increases and the course is forced to be changed, it is possible to prompt the change of the course contents and to easily change the course.

  Then, when the support server 11 transmits the input form data to the service provider terminal 12 (S12), the input form is displayed on the service provider terminal 12, so that the sales lady follows the input form. The necessary item data is transmitted to the support server 11 by inputting the necessary item (G9).

  This necessary data includes customer publication information data indicating the publication information that the customer wants to make public and identification data for identifying the customer. For example, as shown in FIG. The identification data includes a store name, an address, and a telephone number. The posted information includes a store name 61, a telephone FAX number 62, an address 63, business hours 64, comment texts 65,.

  The support server 11 that has received the necessary data performs a posting information registration process such as securing the customer area 33 in association with the identification data and registering the customer posting information data in the customer area 33 ( S13) After counting up the number of registrations (secured number) of the customer area 33 assigned to the sales lady (S14), the remaining number of data that can be additionally registered is transmitted to the service provider terminal 12 (S15). The number of remaining cases is displayed on the service provider terminal 12.

  When the customer desires to change the contents of the customer area 33 assigned to himself / herself, the customer member terminal 13 is used to access the support server 11 (T1) to acquire the initial screen. (S17), the initial screen is displayed. In this initial screen, as shown in FIG. 8, in the customer member registration area 81, a supplier ID input box 82 for inputting a service supplier ID assigned to the sales lady, and a password assigned to the sales lady. A password input box 83 for inputting the password is provided above the registration button 84.

  Here, when the customer member registration is based on an introduction from the registered sales lady, the service dealer ID assigned to the sales lady is entered in the dealer ID input box 82 and given to the sales lady. After the entered password is entered in the password input box 83, the customer member registration request data for performing customer member registration by selecting the registration button 84, etc., together with the identification data for identifying the customer, It transmits to the support server 11 (T2).

  Then, the support server 11 receives and accepts the customer member registration request and performs registration processing (S18). At this time, in the support server 11, when the service provider ID and the password are not entered and there is no introducer, the customer is registered as a customer member for a monthly usage fee of 1050 yen per month. Perform payment processing. In addition, when the service provider ID and the password are received together with the customer member registration request and both can be authenticated, it is determined that there is an introducer 86, and the customer registered as the customer member is 840 yen per month. While the payment processing is performed to charge the usage fee, the referral fee of 210 yen per case is reduced from the monthly usage fee for the sales lady who introduced the customer, that is, given the service provider ID. To reduce the amount of money. At this time, this reduction is performed with an upper limit of 80% of the normal usage fee. As a result, the sales lady can reduce his or her burden by introducing the customer and registering as a customer member.

  Then, a customer ID and a password are issued in association with the customer using the customer member terminal 13 and transmitted to the customer member terminal 13 (S19).

  Next, when changing the contents of the customer area 33 assigned to the customer, the customer terminal 13 is used to send the customer ID and password issued to the customer to the support server 11. By doing so, the support server 11 is accessed (T3). At this time, the support server 11 confirms that the customer ID and the password have been issued. If the confirmation is obtained, initial screen data is transmitted to the customer member terminal 13 (S20). In the customer member terminal 13, when HP correction request data for changing the contents of the customer area 33 is transmitted to the support server 11 by selecting an HP correction button on the displayed initial screen (T 4), Input form data is transmitted from the support server 11 (S21). By inputting correction items according to the screen of the input form indicated by the input form data, the change content data indicating the change content is transmitted to the support server 11 (T5). In the support server 11, the customer member terminal 13 Is searched from the customer ID, and the content of the customer area 33 assigned to the customer is changed according to the change content data (S22).

  When the customer member terminal 13 continues to correct the HP, the process branches to step T4 and repeats steps T4 to T6. On the other hand, when the HP correction is completed, the process proceeds to the next step (T6). ).

  Thereby, since the browsing content which the browsing person mentioned later browses is also changed, public information, such as campaign information, can be updated in real time for the customer.

  On the other hand, when a browser browses a homepage (site) built on the support server 11, the browser server 14 is used to access the support server 11 (W1) to obtain an initial screen. (S23) The posting information browsing request data is transmitted to the support server 11 by selecting the posting information browsing button on the initial screen (W2). Then, the support server 11 transmits the posting information indicated by the posting information data registered in the public area 34 of the database 21 to the viewer terminal 14 that has requested browsing as page data (S24). 14, the posted information indicated by the page data is displayed as a home page (W3). Thereby, the viewer can browse the posted information registered in the public area 33.

  FIG. 9 shows an example of the screen on the viewer terminal 14 at that time. First, the initial screen 71 is displayed. Select the region and the business type from the selection boxes 72 and 72, and the “Next” button. 73 is selected and input. Then, since the hit number screen 74 is displayed, the “next” button 75 is selected and input, and the list screen 76 is displayed. In this list screen 76, when “others other luncheon” 77 displayed at the top is selected and input, a homepage screen 78 including the publication information indicated by the publication information data of the customer area 33 assigned to the other other lunchboxes is displayed. Is done.

  In this manner, the sales lady can publish the posted information to the viewer by registering the posted information that the customer wants to make public in the support server 11.

  Thereby, the sales lady can perform a service such as introducing a customer's store, for example, and the service to the customer can be improved. In addition, the sales-ready customer can obtain the advertising effect of the store.

  Therefore, it is possible to support smooth sales activities to stores and the like that have reasons such as time limits for visiting.

It is a block diagram which shows one embodiment of this invention. It is a flowchart which shows the operation | movement of the embodiment. It is a flowchart following FIG. It is a flowchart following FIG. It is a flowchart following FIG. It is a figure which shows the course selection screen displayed on the service provider terminal of the embodiment. It is explanatory drawing which shows the publication information of the embodiment. It is a figure which shows a part of customer member registration area | region of the initial screen displayed with the browser terminal of the embodiment. It is a figure which shows the example of a screen displayed with the browser terminal of the embodiment.

Explanation of symbols

1 Service Provider Support System 2 Internet 11 Support Server 12 Service Provider Terminal 13 Customer Member Terminal 14 Browser Terminal 21 Database 33 Customer Area 34 Public Area

Claims (9)

A service provider terminal used by a service provider, a reader terminal used by a viewer, and a support server that publishes published information data registered in a public area of the database as a homepage can be communicated via a network. A service provider support system configured to be connected, in which a customer area for registering the posting information data registered by the service provider for each customer in the public area of the database is secured;
The service provider terminal
Customer posting information registration request means for requesting registration of the customer posting information data in the customer area assigned to the customer by sending customer posting information data indicating the posting information that the customer wants to publish to the support server,
The support server
Posting information data registration means for registering the posting information data in the customer area when receiving a registration request for the customer posting information data from the service provider terminal;
Page data transmitting means for transmitting the posting information indicated by the posting information data registered in the public area of the database to the browsing terminal requesting browsing as the page data when receiving a browsing information browsing request from the browsing terminal. And
The viewer terminal is
Posting information browsing request means for requesting browsing of registered information registered to the support server;
A service provider support system, comprising: home page display means for displaying the posting information indicated by the page data as a home page when page data is received from the support server. The support server
Course selection request data for requesting selection of any course from a plurality of courses each set with an upper limit value for the number of secured customer areas and each set with a usage fee corresponding to each upper limit value. Course selection request means to be transmitted to
Course selection processing means for registering in association with a service provider using the service provider terminal that the course indicated by the course selection data is selected when course selection data is received from the service provider terminal;
Whether the number of secured customer areas exceeds the upper limit of the number of secured customer areas in the course registered by the service provider when the posted information data is additionally registered in the customer area by the posted information data registration means Upper limit judgment means for judging whether or not,
Course change request means for transmitting course change request data indicating that the course is to be changed to the service provider terminal when the upper limit judgment means determines that the upper limit is exceeded,
Course content change processing means for changing the course content registered in association with the service provider using the service provider terminal according to the content indicated by the course change approval data when the course change approval data is received from the service provider terminal. With
The service provider terminal
A selection result transmitting means for transmitting to the support server as course selection data that any one of the courses is selected when course selection request data is received from the support server;
A course change admission unit that transmits course change admission data indicating that a course change is accepted to the support server when course change request data is received from the support server. The service provider support system according to 1. A customer member terminal used by a customer to which the customer area is allocated is connected to the support server via a network so as to be able to communicate,
The customer member terminal is:
Customer member registration in which a customer using the customer member terminal sends a customer member registration request to the support server to perform customer member registration for enabling modification of the contents of the customer area assigned to the customer. Request means;
When changing the contents of the customer area assigned to the customer, the change content data indicating the customer ID issued to the customer and the change contents are transmitted to the support server, and a content change request unit is provided
The support server
A customer ID issuing means for issuing a customer ID to a customer who uses the customer member terminal when receiving and accepting a customer member registration request for performing customer member registration from the customer member terminal;
The contents of the customer area assigned to the customer who issued the customer ID after confirming that the customer ID is issued when the customer ID and the change content data are received from the customer member terminal The service provider support system according to claim 1, further comprising: a content update unit that changes the content according to the change content data. The service provider terminal used by the service provider and the viewer terminal used by the viewer are communicably connected via a network, and the published information data registered in the public domain of the database is disclosed as a homepage so that it can be browsed. A support server in which a customer area for registering the posting information data registered by the service provider for each customer is secured in the public area of the database,
When a request for registering customer posting information data indicating posting information to be disclosed by the customer in the customer area assigned to the customer is received from the service provider terminal, the posting information data is registered in the customer area. Information data registration means;
When receiving a publication information browsing request from the browsing terminal, the posting information indicated by the posting information data registered in the public area of the database is transmitted to the browsing terminal requesting browsing in a form that can be displayed as a home page. Homepage transmission means,
A support server characterized by comprising: Course selection request data for requesting selection of any one of a plurality of courses, each having an upper limit value for the number of secured customer areas, each set with a usage fee corresponding to each upper limit value, is set in the service provider terminal. Course selection request means to be transmitted to
When course selection data indicating that one of the courses has been selected is received from the service provider terminal, the service provider using the service provider terminal indicates that the course indicated by the course selection data has been selected. Course selection processing means to register in association with,
When the posted information data is additionally registered in the customer area by the posted information data registration means, does the number of customer areas secured exceed the upper limit of the number of customer areas secured by the course registered by the service provider? Upper limit judgment means for judging whether or not,
Course change request means for transmitting course change request data indicating that the course is to be changed to the service provider terminal when the upper limit value judging means determines that the upper limit value is exceeded,
When course change permission data indicating that course change is accepted according to the course change request data is received from the service provider terminal, the service provider using the service provider terminal according to the content indicated by the course change permission data Course content change processing means for changing the course content registered in association,
The support server according to claim 4, further comprising: A customer member terminal used by a customer to whom the customer area is allocated is connected to be communicable via a network,
When a customer using the customer member terminal receives and accepts a customer member registration request from the customer member terminal to perform customer member registration for enabling the change of the contents of the customer area assigned to the customer. A customer ID issuing means for issuing a customer ID to a customer who uses the customer member terminal;
When the customer ID issued to the customer in order to change the content of the customer area assigned to the customer and change content data indicating the change content are received from the customer member terminal, the customer ID is issued. After confirming that there is content update means for changing the content of the customer area assigned to the customer who issued the customer ID according to the change content data;
The support server according to claim 5, further comprising: The service provider terminal used by the service provider and the viewer terminal used by the viewer are communicably connected via a network, and the published information data registered in the public domain of the database is disclosed as a homepage so that it can be browsed. In the server in which a customer area for registering the posting information data registered by the service provider for each customer is secured in the public area of the database,
When a request for registering customer posting information data indicating posting information to be disclosed by the customer in the customer area assigned to the customer is received from the service provider terminal, the posting information data is registered in the customer area. Information data registration stage;
When receiving a publication information browsing request from the browsing terminal, the posting information indicated by the posting information data registered in the public area of the database is transmitted to the browsing terminal requesting browsing in a form that can be displayed as a home page. Homepage transmission stage,
A service provider support method characterized by comprising: Course selection request data for requesting selection of any one of a plurality of courses, each having an upper limit value for the number of secured customer areas, each set with a usage fee corresponding to each upper limit value, is set in the service provider terminal. A course selection request stage to be sent to
When course selection data indicating that one of the courses has been selected is received from the service provider terminal, the service provider using the service provider terminal indicates that the course indicated by the course selection data has been selected. Course selection process stage to be registered in association with
Whether the number of secured customer areas exceeds the upper limit of the number of secured customer areas in the course registered by the service provider when additionally registering the posted information data in the customer area at the posted information data registration stage An upper limit judgment stage for judging whether or not,
A course change request stage for transmitting course change request data indicating that the course is to be changed to the service provider terminal when it is determined that the upper limit value is exceeded in the upper limit judgment stage;
When course change permission data indicating that course change is accepted according to the course change request data is received from the service provider terminal, the service provider using the service provider terminal according to the content indicated by the course change permission data Course content change processing stage to change the associated course content,
The service provider support method according to claim 7, further comprising: In the server in which a customer member terminal used by a customer to which the customer area is assigned is connected to be communicable via a network,
When a customer using the customer member terminal receives and accepts a customer member registration request from the customer member terminal to perform customer member registration for enabling the change of the contents of the customer area assigned to the customer. A customer ID issuing stage for issuing a customer ID to a customer who uses the customer member terminal;
When the customer ID issued to the customer in order to change the content of the customer area assigned to the customer and change content data indicating the change content are received from the customer member terminal, the customer ID is issued. After confirming that there is a content update stage for changing the content of the customer area assigned to the customer who issued the customer ID according to the change content data;
The service provider support method according to claim 8, further comprising:

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