JP2006244118A - Product management apparatus, product management system, product management program, and product management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a product management apparatus capable of grasping a trend from when a product is displayed on a product display shelf until it is sold.
The product 31 includes a product IC tag storing product identification information for identifying the product 31 placed on the product display shelf 20A from other products. The product management reading unit 11 that reads the product identification information of the product 31 in a non-contact manner, the product presence / absence information indicating whether or not the product identification information of the product 30 has been read by the product management reading unit 11, and the product presence / absence information The above problem is solved by a product management device 10 that includes time information indicating the generated time, and a memory 12 that stores the product presence / absence information and the time information at a plurality of times for a predetermined period.
[Selection] Figure 1

Description

  The present invention relates to a merchandise management apparatus, merchandise management system, and the like for managing the status of merchandise, and more specifically, it is possible to examine a trend of a merchandise such as a user picking up a merchandise and obtain information useful for marketing. The present invention relates to a product management apparatus that can

  A product, its price tag, etc. are usually attached with a barcode, and are identified from other products. The number of products sold and the date and time when the products were sold on the computer of the headquarters that supervises the store by reading the barcode attached to the product at the time of product sale with a register device installed in the store Can recognize and manage the product. Such a mechanism is called a POS (point of sales) system.

  However, in the product identified by the barcode, it is possible to recognize the information that it has been sold, but it is difficult to grasp the trend from being displayed on the product display shelf until being sold. There was an inconvenience that the information necessary for supplementation and product development was scarce.

  The present invention has been made to solve the above-described disadvantages, and its purpose is a product management apparatus capable of grasping a trend from when a product is displayed on a product display shelf until it is sold. It is to provide a product management system and the like.

  The product management apparatus of the present invention that solves the above-described problem includes a product identification information storage unit that stores product identification information for identifying a product placed on a shelf from other products, and the product includes the product First information reading means for reading identification information in a non-contact manner, product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading means, and the time when the product presence / absence information is generated And recording / storage means for storing the product presence / absence information at a plurality of times and the time information for a predetermined period.

  Therefore, when the information that there is a product is recorded by the record storage means, it indicates that the product was placed on the shelf at that time, and when the information that there is no product is recorded by the record storage means Indicates that the item was picked up by the user at that time. And since such product presence / absence information and time information at a plurality of times are accumulated, for example, by analyzing the history of such information by the manager of the product, whether each product remains on the shelf, Statistics can be taken as to whether it was purchased by the user and purchased, or whether it was taken by the user but returned to the shelf. Based on this statistic, products that remain on the shelf for a long time and cannot be sold, products that are judged to have been purchased without being returned to the user's hand, and It is possible to classify and investigate goods that have been taken but returned to the shelf and have some problem. Based on the information about each of these products, it is possible to establish a new product development guideline.

  Further, it can be determined how many products are displayed on the shelf based on the information recorded in the recording storage means. Therefore, by reading the information recorded in the record storage means by the product manager, etc., before recognizing that the product was sold by the register device of the store, the products taken from the shelves at the sales floor were reduced in number. Arrange for replenishment.

  In the product management apparatus of the present invention, the first information reading means is provided at a position where the product identification information can be read when the product is placed on the shelf.

  Therefore, when the first information reading unit reads the product identification information, the product is placed on the shelf, and when the first information reading unit cannot read the product identification information, the product is not placed on the shelf. I can say for sure. Therefore, by providing such a first information reading unit, the above-described statistics and the like can be performed based on more reliable information.

  In the merchandise management apparatus according to the present invention, the first information reading means is provided in a sheet placed on the shelf, and the merchandise is placed on or next to the sheet.

  Therefore, by placing the sheet provided with the first information reading means on the existing shelf, the function of the product management apparatus can be achieved. Therefore, the trouble and cost of incorporating the first information reading means into the inside of the shelf can be reduced, and the product management apparatus of the present invention can be configured easily.

  In the merchandise management apparatus according to the present invention, the first information reading unit reads the merchandise identification information of the merchandise using an electromagnetic wave.

  Therefore, a so-called IC tag can be used as the product identification information storage means, and the first information reading means can read information stored in the IC tag using electromagnetic waves.

  In the product management apparatus of the present invention, the user has a user identification information storage means storing user identification information for identifying the user of the product from other users, and the user And a second information reading means for reading at least one of the identification information and the product identification information.

  Therefore, the user of the product can cause the second information reading unit to read the user identification information from the user identification information storage unit or the product identification information from the product identification information storage unit, and the product management apparatus Various functions described later can be exhibited.

  The commodity management apparatus according to the present invention further includes display means for displaying an image.

  Therefore, by displaying various images on the display means, it is possible to display information related to the product and the store where the product management device is placed, and it is possible to cause the product management device to exhibit various functions described later.

  In the product management apparatus of the present invention, when the second information reading unit reads the user identification information, the display unit has the information corresponding to the user identification information, and the user has the product It is characterized by displaying an image simulating a scene using the.

  In the product management apparatus of the present invention, the second information reading unit reads the user identification information and the first information reading unit reads the product identification information of at least one product within a predetermined time. If the second information reading unit reads the user identification information and the product identification information of at least one product within a predetermined time, the display unit displays the user identification information. An image simulating a scene in which the user who has information corresponding to the item uses the product related to the product identification information is displayed.

  In the product management apparatus of the present invention, when the first information reading unit stops reading the product identification information of at least one product, or the second information reading unit acquires the product identification information of at least one product. When read, the display means displays an image simulating a scene in which a person set by the product management device uses the product related to the product identification information.

  Therefore, the user of the product can see the image when the user, the person who gives the product, the person set by the product management device, etc. wears the product, by the display means, that is, simulates the product. Therefore, the image can be used as a reference for purchasing the product. In addition, by simulating a product that is not normally purchased by the user of the product, it is an opportunity to purchase a new type of product, and sales of the product are promoted. Furthermore, compared to a face-to-face sales floor with sales staff, the user can use the product without resistance when simulating the product.

  In the product management apparatus of the present invention, when the second information reading unit reads the product identification information and the user identification information simultaneously or within a predetermined time, the record storage unit further includes the use It is recorded that a sample of the product having the product identification information is sent to a user having information corresponding to the user identification information.

  In the product management apparatus of the present invention, the second information reading unit reads the user identification information and the first information reading unit reads the product identification information of at least one product within a predetermined time. When there is no more, the record storage means further records sending a sample of the product having the product identification information to a user having information corresponding to the user identification information. .

  Therefore, the product manager can arrange to send a free sample to the user having the above-described user identification information by looking at the record in the record storage means. Therefore, the user can obtain a sample according to a simple procedure.

  In the product management apparatus of the present invention, when the second information reading unit reads the product identification information and the user identification information simultaneously or within a predetermined time, the record storage unit further includes the product identification A combination of information and the user identification information is recorded.

  In the product management apparatus of the present invention, the second information reading unit reads the user identification information and the first information reading unit reads the product identification information of at least one product within a predetermined time. When there are no more records, the record storage means further records a combination of the product identification information and the user identification information.

  Therefore, it is possible to record what kind of product the user having the user identification information is interested in, and then, by recording whether or not the user has purchased the product, the user can be recorded. You can get information that will help you develop your product, such as dropping off the try-on from the hand (or after trying it on).

  In the product management apparatus of the present invention, when the second information reading unit reads the user identification information, the display unit is suitable for a user having information corresponding to the user identification information. Alternatively, an image showing how to use the product is displayed.

  Therefore, the user of the product can receive consulting when using the product casually without taking care like a face-to-face sales floor.

  In the product management apparatus of the present invention, when the second information reading unit reads the product identification information, or when the first information reading unit no longer reads the product identification information of at least one product, The display means displays an image indicating characteristics of the product having the product identification information.

  Therefore, the user of the product can easily receive an explanation of the product without taking care as in the face-to-face sales floor.

  The product management apparatus of the present invention further includes first information writing means for writing the user identification information in the user identification information storage means.

  Therefore, the user can write (store) the user identification information in the user identification information storage unit near the shelf on which the product is placed, and it is easy for the user to use the user identification information storage unit. Become.

  The product management program of the present invention that solves the above-described problem is provided when the product includes product identification information storage means in which product identification information for identifying a product placed on a shelf from another product is stored. Product information indicating whether or not the product identification information of the product has been read by the first information reading unit, the first information reading unit that reads the product identification information of the product in a non-contact manner, the computer included in the apparatus And time information indicating the time at which the product presence / absence information is generated, and the product presence / absence information at a plurality of times and the time information are stored as a storage unit for storing for a predetermined period. To do.

  The sheet of the present invention that solves the above problem is a sheet provided in the product management apparatus, and includes a first information reading unit that reads the product identification information of the product in a non-contact manner. It is a sheet.

  The product management system of the present invention that solves the above-described problem includes a product identification information storage unit that stores product identification information for identifying a product placed on a shelf from other products, and is placed on the shelf. First information reading means for reading the product identification information of the product in a non-contact manner, product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading means, and the product presence / absence information And a server device provided with recording storage means for recording the product presence / absence information at a plurality of times and the time information for a predetermined period.

  Therefore, in addition to the same effects as those of the product management device described above, the server device can manage a plurality of shelves placed in a store at a position and products on each shelf placed in a plurality of stores.

  In the merchandise management system of the present invention described above, the money transfer means for performing processing related to the transfer of money accompanying the sale of the goods, and when the money transfer means performs the process, the product identification information of the goods is a non-contact method. A register device comprising: a third information reading unit that reads the data; and the recording and storing unit further records sales time information when the money transfer unit has processed the product and stores the information for a predetermined period of time. Features.

  Therefore, the shelf on which the products to be sold are placed and the register device are linked, and the time from when the products are picked up by the user to the purchase can be obtained by recording in the record storage means. This time statistic tells you whether the item was purchased immediately after it was picked up by the user or whether it was purchased after a lot of time. In addition, by taking statistics for each time period from the time the customer picks up the item to purchase, it is possible to grasp the trends of store users and decide when to replenish the product. Etc. can be useful.

  In the product management system according to the present invention, the product management system further comprises user identification information storage means stored by the user for storing user identification information for identifying the product user from other users, The third information reading means further reads the user identification information when the money transfer means performs processing, and the register device stores the user identification information storage when the money transfer means performs processing. The apparatus further comprises second information writing means for writing product identification information of the product sold to the means.

  Therefore, the information of the product purchased by the user is recorded in the user identification information storage means. Therefore, when the shelf has the second information reading unit in the above-described product management apparatus, the second information reading unit reads the product identification information of the product purchased by the user from the user identification information storage unit, It is possible to introduce other products according to the purchased product.

  In the product management system according to the present invention, the product management system further comprises user identification information storage means stored by the user for storing user identification information for identifying the product user from other users, The third information reading means further reads the user identification information when the money transfer means performs processing, and when the money transfer means performs processing, the record storage means includes the user identification information. And the product identification information of the sold product are recorded in combination.

  Therefore, the user identification information and the merchandise identification information of the sold merchandise are combined and recorded in the record storage means. Therefore, when the shelf has the second information reading means in the product management apparatus described above, the second information reading means recognizes the user from the user identification information storage means, and the user identification information of the record storage means By referring to the record of the combination with the product identification information, it is possible to introduce other products according to the product purchased by the user.

  The server device of the present invention that solves the above-mentioned problem is a server device provided in the product management system, and product presence / absence information indicating whether or not the product identification information of the product is read by the first information reading unit; And recording information storage means for recording the product presence / absence information at a plurality of times and the time information for a predetermined period.

  A register device according to the present invention for solving the above-mentioned problems is a register device provided in the product management system, wherein the money transfer means performs processing related to the transfer of money associated with the sale of the product, and the money transfer means performs the processing. And a third information reading means for reading the product identification information of the product in a non-contact manner.

  The product management program according to the present invention for solving the above-described problem is provided when the product includes product identification information storage means for storing product identification information for identifying a product placed on a shelf from another product. Product presence information indicating whether the computer included in the system has read the product identification information of the product by the first information reading unit that reads the product identification information of the product in a non-contact manner, and the first information reading unit And time information indicating the time at which the product presence / absence information is generated, and the product presence / absence information at a plurality of times and the time information are stored as a storage unit for storing for a predetermined period. To do.

  The product management method of the present invention that solves the above-described problem includes a product identification information storage unit that stores product identification information that identifies a product placed on a shelf from another product, and the product includes the product A first information reading step for reading identification information in a non-contact manner, product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading step, and a time when the product presence / absence information was generated. And a recording and accumulating step of accumulating the product presence / absence information at a plurality of times and the time information for a predetermined period.

  According to the product management device, the product management system, the product management method, and the product management program of the present invention, it is possible to grasp a trend from when a product is displayed on a product display shelf until it is sold. Such product trends are useful for marketing and can be used for new product development.

  In addition, according to the product management apparatus of the present invention, it is possible to provide explanations and consulting for products as in a face-to-face sales area even if a salesperson is not on the product display shelf. Therefore, the user of the product can obtain product information without paying attention to the salesperson, and the sale of the product is promoted.

  Hereinafter, a product management apparatus and a product management system of the present invention will be described with reference to the drawings.

(1) Merchandise management apparatus according to the first embodiment (1.1) Cosmetics The merchandise management apparatus according to the first embodiment of the present invention will be described by taking as an example a case where merchandise is cosmetics. The merchandise management apparatus is provided on a merchandise display shelf that displays merchandise to be sold.

  Drawing 1 is a figure showing an example of a goods display shelf provided with a goods management device of a first embodiment. FIG. 2 is a diagram illustrating an example of a product placed on a product display shelf including a product management device. FIG. 3 is a diagram illustrating an example of a user IC tag possessed by a user of a product. FIG. 4 is a table showing an example of product identification information and a table showing an example of product presence / absence information and time information recorded in the memory. FIG. 5 is a table showing an example of a result analyzed from the product presence / absence information and the time information.

  First, as shown in FIGS. 1 and 2, each product 31 placed on the product display shelf 20 </ b> A stores product identification information that stores product identification information for identifying the product 31 from other products in its packaging box, container, or the like. A product IC tag 32 is provided as information storage means. In addition, when the sample 35 is displayed like a cosmetic, the sample IC tag 32 may be provided in the sample 35.

  As shown in FIG. 1, the product management apparatus 10 is provided in a product display shelf 20 </ b> A including a back plate 21 and a product placement plate 22, and a product management reading unit 11 as a first information reading unit; Memory 12 as recording storage means, user information writing section 14 as first information writing means, consulting reading section 15 as second information reading means, monitor 16 as display means, merchandise management And a control unit 13 that controls the apparatus 10. Here, the user information writing unit 14 and the consulting reading unit 15 are configured by members at the same position or overlapping positions, and are provided on the upper stage of the product display shelf 20A. Further, the memory 12 and the control unit 13 are provided in one member attached to the back plate 21 of the merchandise display shelf 20A.

  On the other hand, a user of a cosmetic product that is the product 31 can have a user IC tag 33 as user identification information storage means for storing user identification information that is identified from other users. For example, as shown in FIG. 3, the user IC tag 33 can be carried by the user by attaching it to a mobile phone 34 or the like possessed by the user.

  Below, each member in the merchandise management apparatus 10 is demonstrated.

  The product display shelf 20 </ b> A is a shelf on which cosmetics to be sold are placed, and cosmetics are arranged on each product placement plate 22. As shown in FIG. 1, a cosmetic sample 35 to be sold can be placed on the product placement plate 22 on the side facing the user of the product display shelf 20 </ b> A. In addition, the product display shelf 20A may be provided with a mirror 23 in order to see a situation when the user tries the cosmetics. The shape of the merchandise display shelf 20A is not limited to that shown in FIG. 1, and a shape suitable for the merchandise 31 to be displayed is used.

  The product management reading unit 11 reads the product identification information of the cosmetic from the above-described product IC tag 32 in a non-contact manner. Accordingly, when the product management reading unit 11 can read the product identification information of a certain type of cosmetic, it can be said that the cosmetic is on the product placement plate 22. In addition, when the product management reading unit 11 cannot read the product identification information of a certain type of cosmetic, it can be said that the cosmetic is not on the product placement plate 22. Under such a premise, it is possible to recognize the presence or absence of each product 31 on the product display shelf 20A.

  In the present embodiment, as shown in FIG. 1, the product management reading unit 11 has a form in which an antenna for reading product identification information is embedded on the upper side of the product placement plate 22 in contact with the product 31. The merchandise management reader 11 reads information stored in the IC tag by using radio waves as one of non-contact methods. The user information writing unit 14 and the consulting reading unit 15 which will be described later are also configured to write and read information stored in the IC tag by using radio waves as one of non-contact methods. ing.

  The memory 12 records product presence / absence information indicating whether or not the product identification information of the product 31 has been read by the product management reading unit 11 and time information indicating the determination time when the determination is made. In addition, the memory 12 stores product presence / absence information and time information at a plurality of times for a predetermined period. Note that the predetermined period is not particularly limited, and a product manager or the like can arbitrarily determine a period necessary for investigating the trend of the product.

  When the later-described consulting reading unit 15 reads the product identification information and the user identification information at the same time or within a predetermined time, the memory 12 further sends a product to a user who has information corresponding to the user identification information. It records that the sample 35 of the product 31 having the identification information is sent. The memory 12 further records a combination of the product identification information and the user identification information when the consulting reading unit 15 reads the product identification information and the user identification information simultaneously or within a predetermined time. The predetermined time described above is not particularly limited and can be arbitrarily determined.

  The user information writing unit 14 writes the user identification information in the above-described user IC tag 33 in a non-contact manner. Since the user identification information differs depending on each operation of the commodity management apparatus 10 described later, it will be described later together with the description of the operation. However, it is preferable that a user code including a store number issuing the user IC tag 33 and a user reference number is written in the user IC tag 33 in advance. Further, when the user uses the user IC tag 33 for the first time, the user code may be written by the user information writing unit 14.

  The user information writing unit 14 can allow the user to write various information from an input unit (not shown) when the user IC tag 33 is placed.

  The consulting reading unit 15 reads at least one of the user identification information stored in the user IC tag 33 or the product identification information stored in the product IC tag 32 in a non-contact manner. When the consulting reading unit 15 reads the information, the information read by the control unit 13 described later is recognized, the memory 12 functions as described above, and the monitor 16 functions as described later. In addition, after the reading part 15 for consulting reads each information, the user may be able to select how the memory 12 or the monitor 16 functions by an input part (not shown).

  The monitor 16 displays an image described below according to the function performed by the merchandise management apparatus 10.

  When the reading unit 15 for consulting reads the user identification information, the monitor 16 displays an image simulating a scene in which a user having information corresponding to the user identification information uses the product 31. Further, “when the consulting reading unit 15 reads the user identification information and the product management reading unit 11 cannot read the product identification information of at least one product within a predetermined time” or “predetermined In the case where the consulting reading unit 15 reads the user identification information and the product identification information of at least one product within the time, the monitor 16 allows the user having the information corresponding to the user identification information to identify the product. An image simulating a scene using a product related to information is displayed. Furthermore, when the reading unit 15 for consulting reads the product identification information of at least one product, the monitor 16 simulates a scene in which the product related to the product identification information read by the person set by the product management device is used. Display an image.

  When the consulting reading unit 15 reads the user identification information, the monitor 16 displays an image showing the product 31 or the usage method of the product 31 suitable for the user having information corresponding to the user identification information. To do. The monitor 16 displays an image indicating the characteristics of the product 31 having the product identification information when the consulting reading unit 15 reads the product identification information.

  In the product management apparatus 10 provided in the product display shelf 20A, the control unit 13 reads information in the product management reading unit 11 and the consulting reading unit 15, writes information in the user information writing unit 14, and a memory. 12 controls various functions such as storage and accumulation of information in 12 and display of images on the monitor 16.

  Below, each operation | movement using the merchandise management apparatus 10 of 1st embodiment is demonstrated.

(1.1.1) Product Management An example of operation when the product management apparatus manages products will be described below.

  A product IC tag 32 is attached to each cosmetic product displayed on the product display shelf 20A. For example, the product IC tag 32 of the lotion shown at the top of FIG. 4A stores ID (IDentity) code 24-04-15-00001 as product identification information. This ID code includes a code (24) of “cosmetics” that is the product name of the product 31, a code (04) of “skin lotion” that is the type of the product 31, the characteristics of the product 31, and here, “ It consists of a “fresh” code (15) and a serial number code (00001). In addition, as shown in FIG. 4 (a), an ID code is assigned to each product 31 such as lotion, milky lotion, sunscreen milky lotion, nail polish, etc. having other characteristics. The code of the serial number, for example, 00000-99999 is assigned.

  When the cosmetic product with such a product IC tag 32 is displayed on the product display shelf 20A, the product management reading unit 11 reads the ID code stored in the IC tag of each product. This reading is performed every predetermined time. The predetermined time is preferably the time recorded in the memory 12 when the product is returned after being picked up by the user. Therefore, for cosmetics, as shown in the upper part of FIG. 4B, the lotion (24-04-15-00001) column, for example, a predetermined time can be set as 1 minute. Note that the predetermined time is not limited to 1 minute, and may be as short as 1 second.

  Referring to the record of lotion (24-04-15-00001) shown in the upper part of FIG. 4 (b), the ID code for this lotion was added at 13:30 on August 4, 2004. Since the product management reading unit 11 has read (YES), it is recorded that there is a product 31. Also, at 13:31, one minute later, since the commodity management reading unit 11 did not read this lotion ID code (NO), it is recorded that there is no commodity 31. These records are sequentially accumulated, there is a product 31 at 13:30, there is no product 31 at 13:31, there is no product 31 at 13:32, there is a product 31 at 13:33, I understand that.

  Thus, as shown in FIG. 5A, the lotion (24-04-15-00001) is given to the user between 13:30 when the product 31 is present and 13:31 when the product 31 is not present. It is thought that it was taken. The time taken by the hand is estimated as 13:30:30 taking the middle of both times. Further, it is considered that the skin lotion (24-04-15-00001) was returned to the product display shelf 20A by the user between 13:32 when the product 31 was not present and 13:33 when the product 31 was present. The time returned to the shelf is estimated to be 13:32:30 by taking the middle of both times.

  Accordingly, as shown in FIG. 5A, the lotion (24-04-15-00001) is classified as an unpurchased product that has been taken back by the user but returned.

  Next, a description will be given with reference to the record of nail polish; base coat (24-51-01-00001) shown in the middle of FIG. As for the nail polish (24-51-01-00001), the product identification information is read at a predetermined time of 10 minutes, and the record from 14:50 to 16:30 on August 4, 2004 is omitted. .

  Referring to the record of the nail polish (24-51-01-00001), the product management reading unit 11 read the nail polish ID code at 14:30 on August 4, 2004 (YES). It is recorded that there is 31. Also, at 14:40, 10 minutes later, since the product management reading unit 11 did not read this lotion ID code (NO), it is recorded that there is no product 31. These records are sequentially accumulated, and it can be seen that there is a product 31 at 14:30, no product 31 at 14:40, and no product 31 at 16:40.

  Thus, as shown in FIG. 5 (a), the manicure (24-51-01-00001) is used by the user between 14:30 when the product 31 is present and 14:40 when the product 31 is not present. It is thought that it was taken. The time taken by the hand is estimated to be 14:35 between the two times. In addition, the manicure (24-51-01-00001) is considered to have been purchased by the user because it is not on the shelf at 16:40, two hours or more after 14:35.

  Accordingly, as shown in FIG. 5A, the nail polish (24-51-01-00001) is taken by the user and classified as a purchased product.

  Next, description will be made with reference to the record of the emulsion described in the lower part of FIG. 4B; moist (24-05-15-00001). As for the emulsion (24-05-15-00001), as in the case of the above-described manicure; base coat (24-51-01-00001), the product identification information is read at a predetermined time of 10 minutes. Recordings from 14:50 to 16:30 on the 4th are omitted.

  Referring to the record of the emulsion (24-05-15-00001), the ID code of this emulsion is used for merchandise management at 14:30, 14:40, and 16:40 on August 4, 2004. Since the reading unit 11 has read (YES), it is recorded that the product 31 is present. It can be seen that these records are sequentially accumulated, and that there is a product 31 at each time.

  Thus, as shown in FIG. 5 (a), the emulsion (24-05-15-00001) is not purchased by the user because it has the product 31 at any time. it is conceivable that. Accordingly, as shown in FIG. 5A, the emulsion (24-05-15-00001) is not picked up by the user and is classified as an unpurchased product.

  In the table of FIG. 4B, the presence / absence of the product 31 in the day is recorded for each product 31, but in actuality, the purchase is made after the product 31 is placed on the product display shelf. It is preferable to record the presence / absence of the product 31 until it is placed on the product display shelf until it is returned to the warehouse or the like.

  By taking statistics on the trend of each product 31 as shown in FIG. 5 (a), it remains in the product display shelf 20A for a long period of time. It is possible to classify and investigate a product that is determined to have been purchased without being returned and a product that has been picked up by the user but returned to the product display shelf 20A. Based on the information about each of these products, it is possible to establish a new product development guideline. In particular, the product that was returned to the user's hand was something that the user worried about, but there were some defects that did not result in the purchase. It is possible to eliminate or reduce such drawbacks.

(1.1.2) Product Simulation As described above, when the consulting reading unit 15 reads the user identification information, the monitor 16 allows the user having the information corresponding to the user identification information to receive the product 31. Display an image simulating a scene using. That is, the user can simulate the product 31.

  At this time, the user identification information stored in the user IC tag 33 includes information on cosmetic preferences such as bright, adult and cute, user's face photo information, user's whole body photo information, and the like. Can be mentioned.

  Below, an example of operation | movement at the time of simulating the goods 31 with the monitor 16 of a goods management apparatus is demonstrated.

  When the user brings the user IC tag 33 storing the user identification information close to or in contact with the consulting reading unit 15, the control unit 13 recognizes the user identification information. And the control part 13 displays on the monitor 16 the screen which asks a user which goods 31 are simulated. Here, the user can select, for example, which part of the face is to be simulated, which cosmetics such as foundation, lipstick, eye color, and teak is to be used by using an input unit (not shown). It is possible to select whether the face photograph to be used is the photograph information of the face of the user stored in the user identification information or the photograph information of the face of the model. When the user selects each of these options, the control unit 13 recognizes the selected item. Next, the control unit 13 causes the monitor 16 to display an image simulating the use of the cosmetics in the facial photo based on the selected cosmetics and the like and the photo information of the selected face.

  When the user selects a product 31 to be simulated, the user places the product 31 on or close to the consulting reading unit 15, and the consulting reading unit 15 reads the ID code of the product 31 for simulation. You may enable it to select the goods 31 to perform. That is, when the consulting reading unit 15 reads the user identification information and the product identification information (ID code) of at least one product within a predetermined time, the monitor 16 displays information corresponding to the user identification information. The user who has it displays the image which simulated the scene which used the goods 31 which concern on the said product identification information, and simulates it.

  Further, when the consulting reading unit 15 reads the user identification information and the product management reading unit 11 does not read the product identification information (ID code) of at least one product within a predetermined time, the monitor The user 16 having information corresponding to the user identification information may display and simulate an image simulating a scene using the product 31 related to the product identification information. Specifically, the product management reading unit 11 does not read the product identification information of the product 31 by taking the product 31 that the user wants to simulate from the product display shelf 20A within a predetermined time, and the user When the consulting reading unit 15 reads the user identification information by placing the user IC tag 33 on the consulting reading unit 15, the user simulates the product 31 related to the product identification information as described above. .

  When the product management reading unit 11 stops reading the product identification information of at least one product, or when the consulting reading unit 15 reads the product identification information of at least one product, the monitor 16 It is good also as displaying and simulating the image which simulated the scene where the person set by the management apparatus 10 utilized the goods which concern on product identification information. Specifically, by taking the product 31 that the user wants to simulate from the product display shelf 20A, the product management reading unit 11 does not read the product identification information of the product 31, or consulting the product 31 that the user wants to simulate When the consulting reading unit 15 reads the product identification information by placing the product on the reading unit 15, the person who sets the product 31 related to the product identification information as described above is simulated by the product management apparatus 10. . Here, the person set by the product management apparatus 10 is not particularly limited, but a model person, a virtual person, or the like may be set in advance, or a person or the like set in advance by the product management apparatus 10 may be used. The user may be able to select from the selection branch.

  In creating the simulated image, for example, a system of “Tri-V DESIGNER for Make-up” which is one form of “Tri-V DESIGNER” developed by the applicant can be used.

(1.1.3) Sending of Free Sample of Product When the reading unit 15 for consulting reads the product identification information (ID code) and the user identification information simultaneously or within a predetermined time, the memory 12 is used. It records that the free sample of the product 31 having the product identification information is sent to the user having the information corresponding to the user identification information.

  At this time, the user identification information stored in the user IC tag 33 includes information necessary for sending the sample, for example, information such as the user's name, address, telephone number, and e-mail address. It is done.

  Below, an example of operation | movement and a procedure at the time of performing the procedure for a merchandise management apparatus to send the sample 31 of the merchandise 31 is demonstrated.

  When the user brings the user IC tag 33 storing the user identification information and the product IC tag 32 storing the product identification information close to or in contact with the consulting reading unit 15, the control unit 13 Recognize user identification information and product identification information. Then, the control unit 13 causes the memory 12 to record that the free sample of the product 31 having the ID code is sent to the user having the user identification information.

  Then, when the product manager views the record in the memory 12, the product manager may take a procedure of sending a sample of the product 31 having the ID code to the user associated with the user identification information. it can.

  In addition, after the information of the user IC tag 33 or the product IC tag 32 is read by the consulting reading unit 15, the monitor 16 displays that the user selects whether to send a free sample or not. When the user selects to send a free sample, the consulting reading unit 15 is caused to read the information on the product IC tag 32 of the product 31 for which the free sample is desired or the information on the user IC tag 33, as described above. May be processed.

  In addition, when the consulting reading unit 15 reads the user identification information and the product management reading unit 11 does not read the ID code of at least one product within a predetermined time, the memory 12 stores the user It is good also as a structure which records sending the sample of the goods 31 which have the said ID code to the user who has the information applicable to identification information. That is, the user reads the information by placing the user IC tag 33 on the consulting reading unit 15, and takes the product 31 that the user wants to send a sample from the product display shelf 20A. When the management reading unit 11 does not read the ID code of the product 31, the processing is performed as described above.

(1.1.4) Registration of Product Impressed by User When the reading unit 15 for consulting reads the product identification information (ID code) and the user identification information simultaneously or within a predetermined time, the memory 12 The combination of product identification information and user identification information is recorded.

  Below, an example of operation | movement at the time of a goods management apparatus registering the goods 31 in which a user is impressed is demonstrated.

  When the user brings the user IC tag 33 storing the user identification information and the product IC tag 32 storing the product identification information close to or in contact with the consulting reading unit 15, the control unit 13 Recognize user identification information and product identification information. Then, the control unit 13 causes the memory 12 to record a combination of at least the ID code of the product 31 and at least one piece of information included in the user identification information of the user.

  The manager of the product can recognize what product 31 the user is interested in by reading out such a combination from the memory 12. Further, by storing such combination information in the memory 12, the manager of the product can analyze the tendency of the product 31 in which the user is interested. Therefore, the manager of the product can provide new information to the user according to this tendency.

  Further, when the consulting reading unit 15 reads the user identification information and the product management reading unit 11 cannot read the product identification information (ID code) of at least one product within a predetermined time, the memory 12 May record a combination of product identification information and user identification information related to the product.

(1.1.5) Product Consultation When the consulting reading unit 15 reads the user identification information, the monitor 16 displays the product 31 or the product suitable for the user having information corresponding to the user identification information. An image showing how to use 31 is displayed.

  At this time, user identification information stored in the user IC tag 33 includes skin types such as normal skin, dry skin, oily skin, mixed skin, and sensitive skin, and skin such as acne, wrinkles, sagging, and allergies. Troubles, skin color, makeup preferences, and the like.

  Below, an example of operation | movement at the time of a product management apparatus consulting a product is demonstrated.

  When the user brings the user IC tag 33 storing the user identification information close to or in contact with the consulting reading unit 15, the control unit 13 recognizes the user identification information. And the control part 13 matches the user's identification information, such as skin type, skin trouble, skin color, and makeup preferences described above, on the monitor 16 with a product 31 suitable for the user, such as lotion. Type, emulsion type, foundation color, recommended eye color, mascara, teak color, lipstick color, combinations of these, etc. In addition, the control unit 13 causes the monitor 16 to display the usage method of these products 31, for example, the usage site and usage amount, tools such as a brush necessary for use, and the like.

  In addition, the user can select a product 31 for which consultation is desired by using an input unit (not shown), and can provide information corresponding to the user identification information in the selected product 31. . Further, when the consulting reading unit 15 reads the product IC tag 32 of the product 31 desired to be consulted together with the user IC tag 33, information corresponding to the user identification information in the selected product 31 is provided. You can also.

(1.1.6) Product Description When the consulting reading unit 15 reads the product identification information (ID code), the monitor 16 displays an image indicating the characteristics of the product 31 having the product identification information. . Thus, the product 31 can be explained to the user of the product 31.

  Below, an example of the operation | movement and procedure at the time of description of the goods 31 is demonstrated.

  When the user brings the product IC tag 32 in which the ID code (24-06-03-00001), which is the product identification information of the sunscreen emulsion; SPF20, PA ++, close to or comes into contact with the consulting reading unit 15 The control unit 13 recognizes the product identification information. And the control part 13 is the period which can be safely used for the monitor 16, what is the characteristic of the said goods 31, the amount of usage, the usage method, how much sunlight is effective, how long the effect lasts. An image showing various information such as is displayed.

  Information about the image displayed on the monitor 16 may be stored in the product IC tag 32 itself, or may be stored in the memory 12 in association with the ID code. When the memory 12 stores image information displayed on the monitor 16, when the control unit 13 reads the product identification information of the product 31, the control unit 13 reads the information corresponding to the identification information from the memory 12 and reads the monitor 16. Will be displayed.

  Further, when the product management reading unit 11 no longer reads the product identification information (ID code) of at least one product, the monitor 16 displays an image indicating the characteristics of the product 31 having the product identification information. It is good.

  For each function described above, when the information on the product IC tag 32 is read by the consulting reading unit 15, the sample of the product 31 displayed on the product display shelf 20A is used instead of the product 31 itself. The attached product IC tag 32 may be read.

(1.2) Tie Next, the merchandise management apparatus 10 will be described using a tie as the merchandise 31.

  Even when the product 31 is a tie, a product IC tag 32 is attached to the back side of the tie. The merchandise display shelf 20A on which the tie is placed is provided with a merchandise management reading unit 11 in the vicinity of the position where the tie is placed so that the merchandise identification information of the tie stored in the merchandise IC tag 32 can be read.

  Merchandise management is realized by the same configuration as cosmetics. For example, by taking statistics for each pattern, color, and shape about whether the tie was taken back by the user, purchased by the user, or left untouched by the user, This statistical information can be used to guide product development.

  The simulation of the product 31 is also realized by the same configuration as the cosmetic product. For example, by storing information on a user's face photograph or whole body photograph in the user IC tag 33 as user identification information, it can be used to find a tie that suits the user. In this case, since the user can save time for trying on, it is useful for people who do not have time. When a user wants to give a tie to another person, it can be used to search for a tie that suits the person using the information of the photo of the other party.

  Moreover, since the tie is usually used in combination with a shirt, the shirt to be combined may be simulated. In this case, the user may purchase a tie and a shirt that matches the tie, leading to sales promotion of the product 31.

  For the tie simulation, it is possible to use the above-described “Tri-V DESIGNER for Make-up” system as in the case of cosmetics.

  Since there is no free sample for the tie, the product management apparatus 10 does not normally have a function of sending the free sample of the product 31.

  The registration of the product 31 that the user is impressed with is realized by a configuration similar to that of cosmetics.

  The consulting of the product 31 is also realized by the same configuration as the cosmetic product. At this time, the user identification information stored in the user IC tag 33 includes a favorite color, a favorite pattern, and the like. According to the user's preference, the merchandise management apparatus 10 can consult a tie suitable for the user. In addition, as with the above-described simulation, consulting can also be performed for a shirt that matches a tie.

  Since the usage of ties is limited, the merchandise management apparatus 10 usually does not have a function for explaining the merchandise 31.

(1.3) Clothing Next, the product management apparatus 10 will be described using clothing as the product 31.

  Even when the product 31 is clothing, a product IC tag 32 is attached together with a clothing price tag. The merchandise display shelf 20A on which the clothing is placed is provided with a merchandise management reading unit 11 in the vicinity of the position on which the clothing is placed so that the merchandise product identification information stored in the merchandise IC tag 32 can be read. ing.

  Merchandise management is realized by the same configuration as cosmetics. For example, the pattern, color, and shape (collar, sleeve, neck circumference) of whether clothing was taken back by the user, purchased by the user, or left untouched by the user Etc.) By taking statistics every time, this statistical information can be used to guide the product development.

  The simulation of the product 31 is also realized by the same configuration as the cosmetic product. For example, by storing information on a user's face photo and body photo, body size information such as height and weight, etc. as user identification information in the user IC tag 33, clothing that suits the user Can help you to find. In this case, since the user can save time for trying on, it is useful for people who do not have time. In addition, when a user wants to give clothing to other people, it can be used to search for clothing that suits the person by using information on the photo of the recipient and information on the body size.

  Moreover, since clothing is normally used in combination with other clothing, in addition to the clothing placed on the merchandise display shelf 20A, the clothing to be combined may be simulated. In this case, the user may purchase a combination of a plurality of clothing items, leading to sales promotion of the product 31.

  In addition, about the simulation of clothing, it is possible to use the above-mentioned “Tri-V DESIGNER for Make-up” system similarly to cosmetics.

  Since there is no free sample of clothing, the merchandise management apparatus 10 normally does not have a function of sending a free sample of the product 31.

  The registration of the product 31 that the user is impressed with is realized by a configuration similar to that of cosmetics.

  The consulting of the product 31 is realized by the same configuration as that of cosmetics. At this time, the user identification information stored in the user IC tag 33 includes information such as a favorite color, a favorite pattern, and clothes already possessed. According to the user's preference, the merchandise management apparatus 10 can consult the user's preference and clothing suitable for the clothing already owned.

  About description of the goods 31, it is implement | achieved by the structure similar to cosmetics. In addition, although clothing is usually limited in usage, etc., products that can be used in multiple ways, such as reversible products worn with the front and back reversed, products worn with the front and back reversed, etc. When the management device 10 explains the product, it is possible to prevent the user from purchasing the product without knowing another usage method, which leads to promotion of the user's use of the product.

(1.4) Lunch Next, the merchandise management apparatus 10 will be described using a lunch as the merchandise 31.

  Even when the product 31 is a lunch box, a product IC tag 32 is attached together with a price tag for the lunch box. The merchandise display shelf 20A on which the lunch box is placed is provided with a merchandise management reading unit 11 near the position where the lunch box is placed so that the merchandise identification information of the lunch box stored in the merchandise IC tag 32 can be read.

  Merchandise management is realized by the same configuration as cosmetics. For example, this statistical information can be obtained by taking statistics for each type as to whether the lunch box was taken back by the user, purchased by the user, or left untouched by the user. Can be used to guide product development.

  In addition, when the product 31 such as a lunch box is purchased by a user and the lunch box is reduced from the product display shelf 20A, it is necessary to replenish a new lunch box as soon as possible. Therefore, the merchandise manager can replenish the merchandise 31 prior to sending information that the lunch box has been purchased from the register device by checking the merchandise presence / absence information stored in the memory 12. It becomes possible.

  Since lunch does not normally simulate the product 31, the product management apparatus 10 for lunch does not normally have a simulation function for the product 31.

  Since the lunch box has no free sample, the merchandise management apparatus 10 for bento usually does not have a function of sending the free sample of the product 31.

  The registration of the product 31 that the user is impressed with is realized by a configuration similar to that of cosmetics.

  The consulting of the product 31 is realized by the same configuration as that of cosmetics. At this time, according to the amount of meals of the user, it is possible to present a combination of nutritionally balanced lunch and side dishes.

  Since the usage of lunch boxes is limited, the product management apparatus 10 for lunch usually does not have a function of explaining the products 31.

(2) Merchandise management apparatus according to the second embodiment A merchandise management apparatus according to the second embodiment will be described with reference to FIG.

  Drawing 6 is a figure showing an example of a goods display shelf provided with a goods management device of a second embodiment.

  Whereas the product management device 10 of the first embodiment is incorporated in the product display shelf 20A, the product management device 10 of the second embodiment adds a predetermined member to the existing product display shelf 20B. It is configured. In addition, in the merchandise management apparatus 10 of 2nd embodiment, the member which has the same function as 1st embodiment uses the same code | symbol, and abbreviate | omits description.

  As shown in FIG. 6, the commodity management reading unit 11 in the commodity management apparatus 10 is provided in a sheet 24 placed on the commodity display shelf 20B. Specifically, the product management reading unit 11 can be an antenna capable of reading product identification information. Then, the product 31 to be sold with an IC tag is placed on the sheet 24. By placing the sheet 24 on the existing merchandise display shelf 20B, the function of the merchandise management apparatus 10 can be achieved, and the configuration of the apparatus is simplified.

  The merchandise management apparatus 10 can also be sold as a kit in which a sheet 24 provided with a merchandise management reading unit, a member functioning as the memory 12, and a member functioning as the control unit 13 are combined.

  The product management reading unit 11 is provided in the product display shelf 20B on which the product 31 is placed at a position where the product identification information can be read when the product 31 is placed. Therefore, the sheet 24 including the commodity management reading unit 11 may be provided to stand beside the commodity 31 along the back plate 21 instead of between the commodity 31 and the commodity placing plate 22.

  In addition, although not shown, the user information writing unit 14, the consulting reading unit 15 and the monitor 16 described in the first embodiment are similarly provided by being placed on or hanging from the existing product display shelf 20B. It may be configured as described above.

(3) Product Management System The product management system of the present invention will be described with reference to FIGS. 7 and 5 (b).

  FIG. 7 is a diagram showing an outline of the overall configuration of the product management system.

  The product management system of the present invention is a system in which the functions of the product management reading unit 11 and the memory 12 of the product management apparatus 10 are distributed.

  As shown in FIG. 7, the merchandise management system of the present invention includes a merchandise management reading unit 11 provided on merchandise display shelves D1, D2, D3... Arranged in each store T1, T2, T3. And a server device S that manages the sales status of the product as an essential element. Each store T1, T2, T3... Is provided with a register device R as an optional element.

  Below, store T1 is demonstrated to an example among several stores T1, T2, T3 .... Further, among the plurality of product display shelves D1, D2, D3..., The product display shelf D1 will be described as an example.

  In the product management system, a product IC tag 32 is attached to the product 31 to be sold, and the user has a user IC tag 33.

  As the product display shelf D1, as shown in FIG. 1 or FIG. 6, the same shelf as the product display shelves 20A and 20B provided with the product management apparatus 10 is used. The merchandise display shelf D1 is provided with a merchandise management reading unit 11 as first information reading means shown in FIG. 1 or FIG.

  Further, in the product display shelf D1, as shown in FIG. 7, the reading control unit 41 controls the reading of the product identification information in the product management reading unit 11. The reading control unit 41 acquires product presence / absence information from each product management reading unit 11 every predetermined time, and transmits the product presence information to the server device S. Further, the reading control unit 41 may always acquire the product presence / absence information from each product management reading unit 11 and transmit it to the server device S.

  In addition, the product display shelf D1 is optionally provided with a user information writing unit 14, a consulting reading unit 15, a monitor 16, a control unit 13 and the like, similar to the product management apparatus 10 described above.

  The server device S receives various information from the stores T1, T2, T3,..., And transmits / receives various information to the stores, a server control unit 52 that controls the server device S, and a record. A product management DB (data base) 53 as a storage means.

  When the transmission / reception unit 51 receives information transmitted from the reading control unit 41 of the store T1 or information transmitted from the register device R of the store T1, the transmission / reception unit 51 transmits the information to the server control unit 52. Further, when the transmission / reception unit 51 receives information necessary for each member such as the user information writing unit 14 and the monitor 16 in the product display shelf D1 or the register device R from the server control unit 52, the transmission / reception unit 51 requires the information. Send to members.

  When the server control unit 52 receives various types of information from the reading control unit 41 or the register device R, the server control unit 52 records the information in the product management DB 53. In addition, the server control unit 52 acquires information from the product management DB 53 and transmits information to each member provided in the product display shelf D1 through the transmission / reception unit 51 as necessary. In addition, the server control unit 52 manages and controls processing performed by the server device S.

  The product management DB 53 has the same function as the memory 12 in the product management apparatus 10 described above. Specifically, the product management DB 53 includes product presence / absence information indicating whether or not the product identification information of the product 31 has been read by the product management reading unit 11 and time information indicating the determination time when the determination is made. In addition to recording, the product presence information and the time information at a plurality of times are accumulated for a predetermined period.

  In addition, the merchandise management DB 53 records sales time information processed by the money transfer means of the register device R, which will be described later, for the merchandise 31, and accumulates it for a predetermined period. Note that the predetermined period is not particularly limited, and a product manager or the like can arbitrarily determine a period necessary for investigating the trend of the product. Furthermore, when the register reading unit 62 of the register device R, which will be described later, reads the user identification information of the user who purchases the product 31 from the user IC tag 33 by the non-contact method, it is sold as the user identification information. The product identification information of the product 31 is recorded in combination.

  The server device S may include an input unit and an output unit (not shown). Using this input unit or output unit, the administrator of the product management system can output the information recorded in the product management DB 53, and the information recorded in the product management DB 53 by inputting predetermined information. It can also be processed and analyzed.

  The register device R includes a money transfer unit 61 as a money transfer unit, a register reading unit 62 as a third information reading unit, and a register writing unit 63 as a second information writing unit.

  The money transfer unit 61 performs a process related to the transfer of money accompanying the sale of the product 31. This process is the same as that of a conventionally known register device, and money is put in and out based on the sale of the product 31.

  When the money transfer means performs the above-described processing on the product 31, the register reading unit 62 reads the product identification information of the product 31 in a non-contact manner. The register reading unit 62 further reads the user identification information from the user IC tag 33 possessed by the user by a non-contact method. The read product identification information and user identification information are transmitted to the server device S.

  The register writing unit 63 is sold to the user IC tag 33 when the register reading unit 62 reads the user identification information of the user who purchases the product 31 from the user IC tag 33 in a non-contact manner. The product identification information of the product 31 is written by a non-contact method.

  Such a merchandise management system can exhibit the function of (1.1.1) merchandise 31 management in the merchandise management apparatus 10 described above. Specifically, in the product display shelf D1 of each store T1, as shown in FIG. 5A, the product 31 is picked up by the user, returned to the user, purchased by the user, or the user's hand. Since the information about whether it remains without being collected is collected in the product management DB 53 of the server device S, it is possible to obtain reliable statistics for each product 31. Further, the server device S can manage a plurality of product display shelves D1 placed in one store T1, and the products 31 on each shelf placed in a plurality of stores T1, T2, T3,.

  The merchandise management system includes the above-described register device R. When the money transfer unit 61 performs processing, the register reading unit 62 reads the merchandise identification information of the merchandise 31 to be sold in a non-contact manner. Then, when the product identification information read by the register reading unit 62 is transmitted to the server device S, the server control unit 52 causes the product management DB 53 to record the sales time information processed by the money transfer unit 61, and a predetermined time. Accumulate for a period. Specifically, as shown in FIG. 5B, the product 31 purchased by the user was purchased in addition to the trend of the product 31 in the product display shelf D1 (see FIG. 5A). The time is recorded. Therefore, the manager of the product 31 can analyze the trend from when the user picks up the product 31 to purchasing it, in addition to the trend of the product 31 in the product display shelf D1.

  Furthermore, when the product display shelf D1 in the product management system includes the above-described user information writing unit 14, the consulting reading unit 15, the monitor 16, and the control unit 13, the following operations are possible.

  At the time of selling the product, the register reading unit 62 of the register device R reads the user identification information by a non-contact method, and the register writing unit 63 sells the product identification information of the product 31 sold to the user IC tag 33 (for example, the above-mentioned ID code) can be written in a non-contact manner.

  Thereafter, in the product management system, when performing the functions of (1.1.2) simulation of the product 31 and (1.1.5) consulting of the product 31 described above, the product of the product 31 purchased by the user. Since the identification information is recorded in the user IC tag 33, the control unit 13 can recognize the information of the product 31 purchased by the user. Therefore, it is possible to perform simulation and consulting of the product 31 in accordance with the product 31 that the user has.

  In addition, when the product is sold, the register reading unit 62 of the register device R reads the user identification information by a non-contact method, and the product management DB 53 combines the user identification information and the product identification information of the sold product 31. It can also be recorded.

  In this case, the user IC tag 33 is then used when performing the above functions (1.1.2) simulation of the product 31 and (1.1.5) consulting of the product 31 in the product management system. When the consulting reading unit 15 reads the user identification information close to or in contact with the consulting reading unit 15, the control unit 13 combines the user identification information with the user identification information from the product management DB 53 of the server device S. By reading the product identification information recorded in this way, it is possible to recognize information on the product 31 purchased by the user. Therefore, it is possible to perform simulation and consulting of the product 31 in accordance with the product 31 that the user has.

(4) Others As described above, the present invention has been described using cosmetics, ties, clothing items, and lunch boxes as the products 31, but the products 31 targeted by the present invention are not limited to those described above. For example, if it is what is sold in stores, such as a drink, food, and a book, it can apply about various goods 31.

  In the above-described merchandise management apparatus or the like, IC tags are used as merchandise identification information storage means and user identification information storage means, and information is read and written by a method using radio waves as a non-contact method. In the commodity management apparatus or the like, the reading and writing means are not limited to this. Specifically, electromagnetic waves can be used as a non-contact method, and information can be read and written by an electrostatic coupling method or an electromagnetic induction method in addition to a radio wave method. In particular, a magnetic card or the like can be used as the user identification information storage means instead of the IC tag, and information can be read and written by a contact method instead of a non-contact method.

  Further, the above-described product management apparatus 10 includes product identification information storage means (product IC tag 32), first information reading means (product management reading unit 11), and recording storage means (memory 12) as essential members. Other sheets 24, user identification information storage means (user IC tag 33), second information reading means (consulting reading unit 15), display means (monitor 16) or first information writing means (utilization) The person information writing unit 14) is a member provided arbitrarily.

  Also in the above-described product management system, the server device S including the product identification information storage unit (product IC tag 32), the first information reading unit (product management reading unit 11), and the record storage unit (product management DB 53) is essential. A register device R comprising other money transfer means (money transfer section 61), third information reading means (register reading section 62) and second information writing means (register writing section 63), The user information storage means (user IC tag 33) is a member provided arbitrarily.

  In addition, a program corresponding to each operation of the product management apparatus 10 or the product management system described above is recorded on an information recording medium such as a flexible disk or a hard disk, or acquired and recorded via a network such as the Internet. It is also possible to cause the microcomputer to function as the control unit 13, the read control unit 41, or the server control unit 52 according to each embodiment by reading and executing this using a microcomputer or the like.

It is a figure which shows an example of a goods display shelf provided with the goods management apparatus of 1st embodiment. It is a figure which shows an example of the goods put on a goods display shelf provided with a goods management apparatus. It is a figure which shows an example of the user IC tag which the user of goods has. It is the table | surface which shows an example of goods identification information, and the table | surface which shows an example of the goods presence information and time information which the memory has recorded. It is a table | surface which shows an example of the result analyzed from goods presence information and time information. It is a figure which shows an example of a goods display shelf provided with the goods management apparatus of 2nd embodiment. It is a figure which shows the outline of the whole structure of a goods management system.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Commodity management apparatus 11 Commodity management reading part 12 Memory 13 Control part 14 User information writing part 15 Consulting reading part 16 Monitor 20A, 20B, D1, D2, D3 Commodity display shelf 21 Back panel 22 Commodity placement board 23 Mirror 24 Sheet 31 Product 32 Product IC tag 33 User IC tag 34 Mobile phone 35 Free sample 41 Reading control unit 51 Transmission / reception unit 52 Server control unit 53 Product management DB
61 Cash transfer section 62 Register reading section 63 Register writing section S Server device T1, T2, T3 Store R Register device

Claims (26)

The product comprises product identification information storage means for storing product identification information for identifying the product placed on the shelf from other products,
First information reading means for reading the product identification information of the product in a non-contact manner;
Record the product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading means, and time information indicating the time when the product presence / absence information was generated, and Record storage means for storing product presence / absence information and the time information for a predetermined period;
A product management apparatus comprising:   The product management apparatus according to claim 1, wherein the first information reading unit is provided at a position where the product identification information can be read when the product is placed on the shelf.   3. The product management apparatus according to claim 1, wherein the first information reading unit is provided in a sheet placed on the shelf, and the product is placed on or next to the sheet.   The merchandise management apparatus according to any one of claims 1 to 3, wherein the first information reading unit reads the merchandise identification information of the merchandise using electromagnetic waves. A user identification information storage means for storing user identification information that the user has and that identifies the user of the product from other users;
Second information reading means for reading at least one of the user identification information or the product identification information;
The product management apparatus according to any one of claims 1 to 4, further comprising:   The merchandise management apparatus according to claim 1, further comprising display means for displaying an image. When the second information reading means reads the user identification information,
The product management apparatus according to claim 6, wherein the display unit displays an image simulating a scene in which the user having the information corresponding to the user identification information uses the product. When the second information reading unit reads the user identification information within a predetermined time and the first information reading unit no longer reads the product identification information of at least one product, or
When the second information reading means reads the user identification information and the product identification information of at least one product within a predetermined time,
The said display means displays the image which simulated the scene where the said user who has the information applicable to the said user identification information utilized the said product which concerns on the said product identification information. Product management apparatus of description. When the first information reading unit no longer reads the product identification information of at least one product, or when the second information reading unit reads the product identification information of at least one product,
The said display means displays the image which simulated the scene where the person set by the merchandise management apparatus utilized the said goods which concern on the said merchandise identification information, The Claim 6 thru | or 8 characterized by the above-mentioned. Merchandise management device. When the second information reading means reads the product identification information and the user identification information simultaneously or within a predetermined time,
10. The record storage unit further records sending a sample of the product having the product identification information to a user having information corresponding to the user identification information. The product management device according to any one of the above. When the second information reading means reads the user identification information within a predetermined time and the first information reading means no longer reads the product identification information of at least one product,
11. The record storage unit further records sending a sample of the product having the product identification information to a user having information corresponding to the user identification information. The product management device according to any one of the above. When the second information reading means reads the product identification information and the user identification information simultaneously or within a predetermined time,
The merchandise management apparatus according to any one of claims 5 to 11, wherein the record storage unit further records a combination of the merchandise identification information and the user identification information. When the second information reading means reads the user identification information within a predetermined time and the first information reading means no longer reads the product identification information of at least one product,
The product management apparatus according to any one of claims 5 to 12, wherein the record storage unit further records a combination of the product identification information and the user identification information. When the second information reading means reads the user identification information,
The said display means displays the image which showed the use method of the said goods suitable for the user who has the information applicable to the said user identification information, or the said goods, The any one of Claim 6 thru | or 13 characterized by the above-mentioned. Item management device according to item. When the second information reading unit reads the product identification information, or when the first information reading unit no longer reads the product identification information of at least one product,
The merchandise management apparatus according to claim 6, wherein the display unit displays an image indicating characteristics of the merchandise having the merchandise identification information.   The merchandise management apparatus according to any one of claims 5 to 15, further comprising first information writing means for writing the user identification information into the user identification information storage means. When the product is provided with product identification information storage means for storing product identification information for identifying the product placed on the shelf from other products,
A computer included in the commodity management device according to any one of claims 1 to 16,
First information reading means for reading the product identification information of the product in a non-contact manner;
Record the product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading means, and time information indicating the time when the product presence / absence information was generated, and Record storage means for storing product presence / absence information and the time information for a predetermined period;
Product management program characterized by functioning as It is a sheet | seat with which the merchandise management apparatus as described in any one of Claims 3 thru | or 16 is equipped,
A sheet comprising first information reading means for reading the product identification information of the product in a non-contact manner. The product comprises product identification information storage means for storing product identification information for identifying the product placed on the shelf from other products,
First information reading means for reading the product identification information of the product placed on the shelf in a non-contact manner;
Record the product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading means, and time information indicating the time when the product presence / absence information was generated, and A server device comprising record storage means for storing product presence / absence information and the time information for a predetermined period;
A product management system characterized by comprising: The product management system further includes:
Money transfer means for processing money transfer associated with the sale of products;
And a third information reading unit that reads the product identification information of the product in a non-contact manner when the money transfer unit performs processing,
20. The merchandise management system according to claim 19, wherein the record accumulating unit further records sales time information indicating a time when the money transfer unit performs processing on the merchandise, and accumulates the information for a predetermined period. The apparatus further comprises a user identification information storage unit that stores the user identification information that the user has and identifies the user of the product from other users,
The third information reading means further reads the user identification information when the money transfer means performs processing,
The register device comprises:
21. The apparatus according to claim 20, further comprising a second information writing unit that writes product identification information of the product sold in the user identification information storage unit when the money transfer unit performs processing. Product management system. The apparatus further comprises a user identification information storage unit that stores the user identification information that the user has and identifies the user of the product from other users,
The third information reading means further reads the user identification information when the money transfer means performs processing,
21. The product according to claim 20, wherein when the money transfer unit performs processing, the record storage unit records the user identification information and the product identification information of the sold product in combination. Management system. A server device provided in the commodity management system according to any one of claims 19 to 22,
Record the product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading means, and time information indicating the time when the product presence / absence information was generated, and A server device comprising recording storage means for storing product presence / absence information and the time information for a predetermined period. A register device provided in the commodity management system according to any one of claims 20 to 22,
Money transfer means for processing money transfer associated with the sale of products;
A third information reading unit that reads the product identification information of the product in a non-contact manner when the money transfer unit performs processing;
A register device comprising: When the product is provided with product identification information storage means for storing product identification information for identifying the product placed on the shelf from other products,
A computer included in the product sales system according to claim 19 to 22,
First information reading means for reading the product identification information of the product in a non-contact manner;
Record the product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading means, and time information indicating the time when the product presence / absence information was generated, and Record storage means for storing product presence / absence information and the time information for a predetermined period;
Product management program characterized by functioning as The product comprises product identification information storage means for storing product identification information for identifying the product placed on the shelf from other products,
A first information reading step for reading the product identification information of the product in a non-contact manner;
Record the product presence / absence information indicating whether or not the product identification information of the product has been read by the first information reading step, and time information indicating the time at which the product presence / absence information was generated, and at a plurality of times A record accumulation step of accumulating product presence / absence information and the time information for a predetermined period;
Product management method characterized by comprising.

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