JP2006164094A - Inter-store information linkage method and system - Google Patents

Abstract

[PROBLEMS] To improve real-time performance of sales promotion support such as store guidance reflecting consumer purchasing behavior and promotion of consumerism and emergency information exchange.
SOLUTION: A center server that manages information of each store, and is connected to the center server through a network, and receives and settles customer attribute information, ID information, etc. from the IC card in transactions with customers having IC cards The center server has one recommended store combination table that is a combination of stores recommended when a customer uses a store in a large store. Card ID information that is generated and transmitted to the store terminal, and the store terminal receives / stores the recommended store combination table, reads out the card ID information etc. from the IC card when the customer uses the store, and reads it out Based on the customer transaction information of the customer stored in the store terminal, etc., the privilege information to be given to the IC card is determined, and when the customer makes payment, the payment processing is performed with the benefit information taken into account .
[Selection] Figure 1

Description

  The present invention provides customer transaction information by linking customer transaction information between member store information terminals that perform payment processing and privilege calculation processing such as points, which are installed in large stores or chain stores having one or more stores. It relates to a method for improving the speed of sales promotion support such as store guidance and emergency information exchange.

  In department stores and shopping centers where a plurality of stores enter, or restaurants and convenience stores that develop chain stores, point services are often provided to customers. In general, such point information and inventory information are generally managed at the center, and the store generally communicates with the center. Services that provide such a center system include NTT East (registered trademark) store collaboration solution Ephio (registered trademark) and Canon (registered trademark) document sharing ASP service C-Cabinet (registered trademark). . As a known example similar to these, there is a “commerce information distribution system” (for example, see Patent Document 1).

  In some cases, IC cards or rewritable cards are used to store point information on the card and process it offline. These are currently used in home appliance mass retailers, and there are “offline database marketing system and marketing method” (for example, see Patent Document 2) as well-known literature.

  In the credit settlement process, information such as negative card information indicating an unauthorized card is transmitted in batches once a day from a settlement terminal installed in the store via the network or to the center system of the store.

  In addition, when information is urgently transmitted between stores, the information is transmitted by telephone.

JP 2002-73830 A JP 2003-16532 A

  When inter-store information is linked in the center management type system as described above, there is a problem in that the latest transaction information cannot be obtained in the center because information is collected by batch processing at predetermined intervals.

  In the center management type system, the point information and transaction history are centrally managed at the center and analyzed, and then the analysis result and other service information are provided to all stores. There is a problem that it is difficult to provide services that reflect real-time purchasing behavior in real time.

  In the case of urgent information notification, since information was transmitted by telephone, information transmission may be impossible or delayed when the recipient is absent. And there was a problem that it was not done properly.

  The present invention solves at least one of the above problems.

  In view of the above circumstances, the present invention reflects customer purchasing behavior by enabling transaction history information and negative card information to be communicated between stores without going through the center using the card ID of the customer as a key. Providing a system that improves the speed of sales promotion support and emergency information notifications such as store guidance and consumer motivation.

  In addition, in the transaction with a center server that manages information on each store in a large store having one or more stores and a customer (card holder) that is connected to the center server via a network and has an IC card, An inter-store information linkage system having a store terminal that receives attribute information, ID information, and the like from the IC card and performs processing such as payment, and the center server uses a store in the large store One or more recommended store combination tables, which are recommended store combinations, are generated and transmitted to the store terminal. The store terminal receives / stores the recommended store combination table, and the customer selects the store. When using the IC card, the card ID information is read from the IC card, and based on the read card ID information and the customer transaction information of the customer stored in the store terminal, the IC card Determine the privilege information to be given to, and performs settlement processing in consideration of the benefits information when the customer is settled.

  Thereafter, in the store terminal, the privilege information for the IC card is updated, and the recommended store to which the customer should proceed next is searched from the recommended store information combination table and the customer transaction information. Send to IC card.

  If the IC card is connected to a terminal having a display unit, the recommended store information and the transaction result that have been searched are transmitted to the user terminal.

  Further, the store terminal updates the customer transaction information and transmits the transaction result to the store terminal of the recommended store based on the recommended store information table.

  Each store terminal repeats the above processing until the daily processing time is reached, and transmits the customer transaction information at the final point to the center server when the daily processing time is reached.

  The center server extracts the latest information from the customer transaction information received from all store terminals, and updates the customer data held in the center server.

  ADVANTAGE OF THE INVENTION According to this invention, the real-time property of sales promotion support and emergency information exchange, such as store guidance reflecting consumer purchase behavior and promotion of consumerism, can be improved.

  Embodiments of the present invention will be described with reference to the drawings. In order to make the explanation easy to understand, here, for the sake of convenience, the explanation will be made assuming application in a large shopping center (hereinafter referred to as SC) in which stores of a plurality of industries are located. In addition, it goes without saying that it can also be applied to department stores and franchise chain stores with affiliated stores in a wide area.

  FIG. 6 shows a system configuration for carrying out the present invention. One or more store terminals 601 are installed in a store in the SC, and one or more store terminals 601 are connected to the SC center server 604 via a communication network. Further, the customer (card holder) of the store has an IC card 602 that can uniquely identify the card holder.

  The IC card 602 may be either a contact type or a non-contact type. Further, the card holder can communicate with the store terminal 601 using information stored in the IC card. It is also possible to communicate between the IC card 602 and the store terminal 601 via the user terminal 603 having a display unit.

  The store terminal 601 has at least an input device 6011 and an output device 6012, a CPU, and a memory unit, and as a function, a privilege processing unit 60104 that calculates and updates at least privilege information for the card holder, and a payment process that performs a payment process such as credit Unit 60105, recommended store information generation unit 60106 for generating recommended store information for the card holder, point rate table 701, customer transaction data 801, recommended store combination table 901, store privilege data 1001 used for the above processing A store group table 1101 and an installation terminal table 1701.

  The SC center server 604 has at least an input device 6041, an output device 6042, a CPU, and a memory unit, and a recommended store combination generation unit that generates a recommended store combination table indicating a combination of use stores recommended for at least a customer as a function. 6044, customer data 6045, store data 6046, terminal data 6047, point rate table 701, recommended store combination table 6048, store privilege data 1001, store group table 1101, and installed terminal table 1701.

  As shown in FIG. 14, the store data 1401 includes at least a store ID 9011, a store name 10012, a business category 14011 indicating a business category of the store, a contact information 14012 such as a telephone number, and a place 10013 indicating the floor number and position of the store. Including.

  As shown in FIG. 15, the terminal data 1501 includes at least a terminal ID 15011 and a store ID 9011 of a store where the terminal is installed. Additional information such as a location 10013 where the terminal is installed and an installation date 15012 may be included.

  The IC card 602 includes at least a CPU, a memory unit, an external communication control unit 6021 that performs communication with the outside, a payment processing unit 6023 that performs a payment process such as credit by communicating with at least the store terminal 601 as a function, and a card holder card And a card information storage unit 6024 for storing information. As shown in FIG. 12, the card information includes at least a card ID 8011, attribute information 12011 indicating the attribute of the card holder, and privilege information 12012 indicating the current privilege status. The attribute information 12011 includes conditions used for setting a privilege. For example, card holder name 120111, date of birth 120112, and gender 120113 may be included. The privilege information may include, for example, the current point balance 120121 and its expiration date 120122 as long as the point system is applied.

  The user terminal 603 includes at least an input device 6031 and an output device 6032 having a display device, a CPU, a memory unit, and an external communication control unit 6033 that communicates with the store terminal 601.

  The settlement processing host 605 includes at least an input device, an output device, a CPU, a memory unit, and a settlement processing unit 6053 that performs settlement processing with a financial institution.

  In addition, the process which implement | achieves a function in said each apparatus is implement | achieved by hardware, software, or those combination. Software such as programs and data is loaded into a memory, and processing is realized by the CPU executing the loaded programs and the like.

FIG. 1 shows a basic processing flow of an embodiment of the present invention.
The SC center server 604 generates a recommended store combination table 901 having one or more store ID combination records indicating combinations of stores recommended for use with the card holder (step 10301), and requests a new table from the store terminal 601. (Step 10201), the generated recommended store combination table 901, store privilege data 1001 that has collected information from all stores in advance, and a store group table 1101 in which stores are categorized by groups such as floors and business types, An installation terminal table 1701 and a point rate table 701 in which terminals installed in each store are listed are transmitted to the store terminal 601 (step 10302). Store terminal 601 updates the data in the terminal based on the received data (step 10202).

  The store terminal 601 reads the card information 1201 from the IC card 602 when making a transaction with the card holder (step 10203). Here, the card information is information including at least attribute information of the card holder and a card ID that can uniquely identify the IC card. Then, the current privilege information for the IC card 602 is determined with reference to the read card information, the customer transaction data 801 stored in the own store terminal and the point rate table 701 (step 10204), and the determined current privilege information is based on the determined current privilege information. The settlement process is performed (step 10205). The determination of the privilege information at this time will be described later with reference to FIG.

  Then, the recommended store information for the card holder is searched using the recommended store combination table 901 (step 10206). The recommended store information search process will be described later with reference to FIG.

  When it is determined that the card holder has the user terminal 603 (step 10207), the transaction result data including the usage amount and the grant point information and the recommended store information searched in step 10206 are transmitted to the user terminal 604 (step 10208). Here, the method of determining whether or not the card holder has the user terminal 603 is based on visual recognition by a store clerk or automatic identification by a communication method with the store terminal 601 (for example, the user terminal 603 in the case of infrared communication). And so on). The user terminal 604 displays the received data on the output device 6032 (step 10101).

  Next, the transaction content is displayed on the output device 60102 of the store terminal 601 (step 10209), and the similar transaction content is written to the IC card 602 (step 10210). Next, the store terminal 601 outputs the transaction details and recommended store information on a receipt or the like (step 10211).

  Then, the customer transaction data 801 is updated (step 10212). The update of the transaction data customer 801 here refers to a process of adding the transaction contents processed immediately before by the store terminal 601 as a log each time a transaction is made. Data items of the customer transaction data 801 will be described later with reference to FIG. Here, when the card holder operates the point rate by another service such as a time service or lottery performed at the store terminal 601, the privilege information that can be issued from the next time can be changed according to the change of the point rate. Also good.

  A point rate here shows the point grant rate with respect to transaction volume. For example, for a 100 yen transaction, if the point rate is 1%, 1 point is added, and if the point rate is 3%, 3 points are added. The privilege information is a general term for services including not only points but also discounts and lotteries using time services. When the update process of the customer transaction data 801 is completed, the store terminal 601 receives an input of a customer information cooperation destination store group from the operator (step 10213). This customer information cooperation destination store group (hereinafter referred to as store group) will be described later with reference to FIG.

In addition, the aspect which does not receive the input of a customer information cooperation destination store group here can also be selected. Next, from the store terminal of the store used by the card holder, the recommended store searched in Step 10206 and the store group input above The updated customer transaction data 801 is transmitted to the store terminal 601 of the store belonging to (Step 10214).

  The shop terminal 601 repeats steps 10203 to 10214 until it determines that it is the daily processing time (step 10215), and when it reaches the daily processing time, it transmits the customer transaction data 801 at that time to the SC center server 604 (step). 10216).

  The SC center server 604 extracts the latest information for each card ID from the customer transaction data 801 collected from the plurality of store terminals 601 (step 10303), and updates the customer data 1301 (step 10304). Customer data 1301 is for the center to manage customer (card holder) information, and information for one customer is stored in one record. On the other hand, customer transaction data 801 is a record of a transaction log with a customer at a store terminal, and information on one transaction can be recorded in one record. For this reason, the customer transaction data 801 may include a single customer data in a plurality of records.

  Here, the customer transaction data 801 used in the processing step 10212 and the like in the store terminal will be described with reference to FIG. This customer transaction data 801 is stored in a memory in the store terminal. The customer transaction data 801 includes at least a card ID 8011 for uniquely identifying the IC card 602 in which the transaction has been made, a transaction time 8012 indicating the time of transaction with the card, and a transaction store ID 8013 for uniquely identifying the store where the transaction was made. A transaction volume 8014 indicating the transaction volume at that time, a cumulative transaction volume 8015 indicating the accumulation of the transaction volume traded on the same day, a current point rate 8016 indicating the point rate for the card ID 8011 at that time, A point balance 8017 at that time and a negative card flag 8018 indicating whether or not the card is a negative card are included.

  Next, the current privilege information determination process for the IC card 602 in step 10204 will be described with reference to FIG. First, the store terminal 601 reads card information from the IC card 602. As described above, the card information includes a card ID that uniquely identifies the IC card 602. The read card ID is compared with the card ID 8011 in the customer transaction data 801 stored in the terminal. Then, it is searched whether or not the card ID of the card under transaction is included in the card ID 8011 stored in the store terminal (step 102031). If the corresponding card ID 8011 is found in the customer transaction data 801 (step 102032), the corresponding added point rate is retrieved from the point rate table 701 shown in FIG. 7 based on the same day cumulative transaction amount 8015 in FIG. 8 (step 102033). Based on the found additional point rate, a privilege such as a discount or award points is calculated (step 102034). Here, the added point rate will be described in more detail. The added point rate is based on the idea that the point rate is given preferential treatment according to the cumulative transaction volume. For example, if the additional point rate is set to 0.5% when it is 20000 yen and 2% when it is 50000 yen, it is assumed that a point rate of 1% is normally set. If the rate is added 0.5% to 1.5% and exceeds 50,000 yen, the point rate is added 2% and the point is calculated at 3%.

  Here, the point rate table 701 includes at least the same day cumulative transaction volume 7011 and the added point rate 7012 as shown in FIG. In this example, it is assumed that the higher the cumulative transaction volume 7011 on the same day, the higher is the table structure that can be expected to give points, but not only the point rate but also the discount rate can be set, Alternatively, the table may be configured to set a rate not only on the same day but also on a monthly basis and all accumulated transaction amounts.

  The present privilege information determination process is executed by performing the above processing and determining the discount and the grant points at the present time.

  Next, the recommended store information search processing flow in step 10206 will be described with reference to FIG. The store terminal 601 searches for the card ID 8011 in the customer transaction data 801 (step 102061), and searches for all store IDs 9011 that were traded on the same day (step 102062). Processing at this time will be described with reference to FIG. When the store terminal 601 accepts the card with the card ID 8011 of “12345678”, the transaction record of the corresponding card ID 8011 is searched from the customer transaction data 801. In the case of FIG. 8, the store IDs 9011 having transactions on the same day are '534' and '263'.

  Next, from the recommended store combination table 901 shown in FIG. 9, a record including the most combinations of store IDs 9011 searched in step 102062 is searched (step 102063), and store IDs 9011 that have not been used yet on the same day. If there is (step 102064), based on the store ID 9011, information on the store ID 9011 not yet used is searched from the store privilege data 1001 in FIG. 10 (step 102065), and if a record hit is found (step 102066), The search result is output (step 102067).

  As shown in FIG. 9, the recommended store combination table 901 used in step 102063 includes at least each combination identification ID 9012 and store ID 9011 which is a component of the combination.

  This combination is, for example, a combination of stores that are likely to go around the same day, such as clothing stores, restaurants, super stores, baby goods stores, drug stores, grocery stores, and coffee shops. Assume a combination of multiple stores incorporating new store information that you would like to recommend for advertising. Here, only the combination of stores is shown, but it is also possible to adopt a table configuration that takes into account the customer's age group, gender, past usage record, and the like.

  The recommended store combination table 901 is generated by the recommended store combination generation unit 6044 of the SC center server 604, and one or more records including the own store ID are downloaded to the store terminal 601 in step 10302 (FIG. 1). . The recommended store combination table 901 is downloaded in a batch at a predetermined timing. For example, it is downloaded when the store terminal is activated before the store is opened.

  Further, as shown in FIG. 10, the store privilege data 1001 used in step 102065 in FIG. 5 includes at least a store ID 9011, a store name 10012 indicating the name of the store, a location 10013 of the store, a privilege content 10014, It includes a condition 10015 for receiving a benefit such as a time zone and usage amount, and an expiration date 10016 of the benefit.

  Next, the store group used in step 10214 in FIG. 1 will be described with reference to FIG. The store group table 1101 includes at least a group number identifying a group. 11011, a type 11012 indicating the basis of grouping such as by floor or business category, and store ID 9011 of one or more stores belonging to the group.

  Since one or more terminals may be installed in the store, the store terminal ID notified in step 10214 in FIG. 1 is the store group table 1101 and the installation terminal table 1701 shown in FIG. Search is performed using the store ID 9011 and the installation terminal table 1701 searched in 102067, and the result is output. The installation terminal table 1701 includes at least a store ID 9011 and terminal IDs 15011 of one or more store terminals 601 installed in the store.

  In general, in the case of credit card payment, for cards that may be used illegally such as theft or counterfeit, the card number is managed at the center as a negative card, and the information is downloaded to the payment terminal at the store once a day. To check the negative card. Also, in the case of large-scale stores where stores of different industries are located in the vicinity, such as SC, if there is a customer whose behavior is suspicious, a method in which a warning notification is transmitted to each store by telephone is used. It has been.

  Next, a method for improving the speed of transmission of the negative card check information or checking a caution person (card holder) locally only in the SC will be described.

  FIG. 2 shows a processing flow in which negative card information is immediately notified from the SC center server 604 to all the shop terminals 601 to be managed.

  When a certain store terminal 601 reads the card information from the IC card 602 (step 20101), negative card information such as information that the operator of the store terminal 601 is suspicious of behavior or an incorrect password is input multiple times. When input to the store terminal (step 20102), customer transaction data 801 with a negative flag 8017 set is immediately transmitted to the SC center server 604 (step 20103). After updating the customer data 1301 (step 20201), the SC center server 604 transmits negative card information to all store terminals to be managed (step 20202). The store terminal 601 returns a reception notification indicating that the negative card information has been received to the SC center server 604 (step 20203). Here, as shown in FIG. 13, the customer data 1301 is determined whether at least the card ID 8011, the attribute information 13011 indicating the attribute of the card holder, the transaction status 13012 indicating the transaction status with the card holder, and the negative card. Negative flag 13013 to be included. The attribute information 13011 may include a card holder name 120111, a contact information 120114 of the card holder, a date of birth 120112, and a sex 120113. The transaction status 13012 may include a latest transaction history 130121, a transaction accumulation 130122 indicating the transaction accumulation so far and a transaction accumulation during a unit period, and a point 130123 indicating the current point balance.

  On the other hand, FIG. 3 shows a processing flow when negative card information is exchanged between the store terminals 601 without going through the SC center server 604.

  Here, an information linkage method is shown in which information is transmitted to the next store terminal 601 set in advance starting from the store terminal 601 serving as the information transmission source. It can be assumed that information is not transmitted due to a failure of the system. For this reason, one store terminal 601 transmits similar information to two or more store terminals 601 to prevent a state where information transmission is stopped.

  In this example, as shown in FIG. 16, an information transmission form in which one store terminal 601 transmits information to two store terminals 601 is assumed. In order to speed up information transmission, or to prevent interruption of information during transmission, the number of terminals that transmit from one terminal may be increased. It is assumed that the address of the destination store terminal is stored in advance in each store terminal.

  The store terminal 601 (starting store terminal 1601 in FIG. 16) reads the card information from the IC card 602 (step 30101), and the operator of the store terminal 601 determines that the card holder is considered to be checked for reasons such as suspicious behavior. Then, when negative card information is input (step 30102), the card information is transmitted to a preset notification destination corresponding terminal (step 30103). The store terminal 601 that has received the information transmits a reception notification to the store terminal 601 that has transmitted the information (step 30201), and determines that the information received from the customer transaction data 801 that is held with respect to the corresponding card ID 8011 is new. (Step 30202), the customer transaction data 801 is updated (Step 30203), and the same data is transmitted to the next notification destination corresponding store terminal (Step 30204).

  It is determined whether the store terminal 601 has received a reception notification from the corresponding terminal of the notification destination (step 30104). If the store terminal 601 has not received the reception notification and the preset timeout time has not been reached (step 30105), step 30103 ~ Repeat step 30104, if it is determined that the reception notification has been received or the time-out period is reached, the negative card information has been received from the terminal notification terminals (1604 and 1605 in FIG. 16), that is, the information is normally circulated through the network. If it is determined (step 30106) that the process is terminated and no information notification has been received from the terminal notification terminal and it is determined that the time-out time has elapsed (step 30107), the SC center server times out in step 30105. The resulting store terminal ID is notified (step 30108).

  The information propagation method between the store terminals 601 will be described with reference to FIG. Here, it is assumed that eight store terminals 601 are installed in the SC, and each store terminal 601 propagates information by two. In the initial state 1901, each store terminal 601 performs normal processing because there is no terminal that has obtained negative information. Next, when the terminal 1 obtains the negative information A, the terminal 1 transmits the information A to the two notification destination store terminals 2 and the store terminal 3 that are set in advance (the table is managed in the store terminal 601) ( State 1902). Next, the two store terminals that have received the information A transfer the information A to the next notification destination set in advance. Here, the store terminal 2 transfers the information A to the store terminal 3 and the store terminal 4, and the store terminal 3 transfers the information A to the store terminal 4 and the store terminal 5. At this time, since the terminal 1 has already transmitted the information, the terminal 1 regards it as the end of the propagation process (state 1903). The x mark in the figure means the end of the propagation process. Thereafter, information propagation is repeated in the same manner, but each store terminal determines that the terminal is the terminal notification terminal when any of the following conditions is met, and does not perform subsequent notification processing. (1) Information has been propagated from itself, or (2) the received data has the same value as the received data (states 1904 to 1905). In the state 1904, the store terminals 2 to 4 end the propagation process for the reasons (1) and (2). In the state 1905, the store terminal 5 ends the propagation process for the reason (1) above. In the state 1906, the store terminal 6 ends the propagation process for the reason (1), and the store terminals 7 to 8 end the propagation process for the reasons (1) and (2). Eventually, when all store terminals recognize that they are terminal notification terminals, the information propagation ends (state 1906).

  In step 30103, the store terminal 601 needs to have ID information of another store terminal 601 to which information should be notified in advance. For this information, a record indicating the emergency information notification destination terminal ID and the terminal notification terminal ID may be prepared in the store group table 1101 or an individual table may be held. In the former case, for example, the identification number is group No. 11011, the type 11012 is an emergency notification destination code, the target store ID 9011 is one or more store IDs and end points to which the store terminal 601 should notify the emergency information You will have a store ID to receive notifications.

The negative card information exchanged between the shop terminals 601 in step 20103 in FIG. 2 and step 30103 in FIG. 3 is at least a card ID 8011 and attribute information 12011 indicating the attribute of the card holder, as in card information 1201 shown in FIG. And privilege information 12012 indicating the privilege status at the present time. At the terminal to which the negative card information is notified, control is performed such that processing cannot be performed at the terminal. The display content on the user terminal 603 in step 10101 includes at least recommended store information 1801 as shown in FIG. Further, it may include privilege information 1802 indicating the usage status related to the privilege. For example, the recommended store information 1801 is based on the store name, location, limited discount service, etc., and the privilege information 1802 is based on the same day cumulative transaction volume 8015 and the point rate table 701. Information such as “Rise up” and “Free parking service will be extended for one hour by using y-yen”.

  The SC center server manages at least data for managing a customer, a store, and a terminal installed in the store.

It is a figure explaining the basic processing flow in the embodiment of the present invention. It is a figure explaining the center type negative data notification processing flow in the embodiment of the present invention. It is a figure explaining the P2P type negative data notification processing flow in the embodiment of the present invention. It is a figure explaining the discrimination | determination / update process flow of the present privilege in embodiment of this invention. It is a figure explaining the search processing flow of the recommended store information in the embodiment of the present invention. It is a figure explaining the system configuration in an embodiment of the present invention. It is a figure explaining the structure of the point rate table which the shop terminal 601 in embodiment of this invention manages. It is a figure explaining the structure of the customer transaction data which the shop terminal 601 in embodiment of this invention manages. It is a figure explaining the structure of the recommended shop combination table which the shop terminal 601 in embodiment of this invention manages. It is a figure explaining the structure of the shop privilege data which the shop terminal 601 manages in embodiment of this invention. It is a figure explaining the structure of the store group table which the store terminal 601 manages in embodiment of this invention. It is a figure explaining the structure of the card information exchanged between the shop terminals 601 in embodiment of this invention. It is a figure explaining the structure of the customer data which SC center server 604 manages in embodiment of this invention. It is a figure explaining the structure of the shop data which the SC center server 604 manages in embodiment of this invention. It is a figure explaining the structure of the terminal data which SC center server 604 manages in embodiment of this invention. It is a figure which supplementarily demonstrates the circulation method of the P2P type | mold information notification demonstrated in FIG. 3 in embodiment of this invention. It is a figure explaining the structure of the installation terminal table which the shop terminal 601 manages in embodiment of this invention. It is a figure explaining the structure of the information which the user terminal 603 displays in embodiment of this invention. It is a figure explaining supplementarily the method of propagating information between store terminals 601 in the embodiment of the present invention. It is a figure explaining supplementarily the method of propagating information between store terminals 601 in the embodiment of the present invention.

Explanation of symbols

601 ... Store terminal, 602 ... IC card, 603 ... User, 604 ... Center server, 605 ... Settlement processing host, 60104 ... Privilege processing unit, 60105 ... Settlement processing unit, 60106 ... Recommended store information generation unit, 701 ... Point rate table 801 ... Customer transaction data, 901 ... Recommended store combination table, 8011 ... Card ID, 9011 ... Store ID, 1001 ... Store privilege data, 1101 ... Store group table, 1701 ... Installation terminal table, 6021 ... External communication control unit, 6023 ... Settlement processing unit, 6024 ... Card information storage unit, 6031 ... Input device, 6032 ... Output device, 6033 ... External communication control unit, 6041 ... Input device, 6042 ... Output device, 6044 ... Recommended store combination generation unit, 6045 ... Customer Data, 6046 ... Store data, 6047 ... Terminal data, 6048 ... Recommended store combination table, 6053 ... Settlement processing unit, 1401 ... Store data, 14011 ... Industry, 14012 ... Contact, 10012 ... Store name, 10013 ... Location, 1501 ... Terminal data, 15011 ... Terminal ID 12011 ... attribute information, 12012 ... bonus information

Claims (15)

An inter-store information linkage system comprising: a store terminal that performs payment processing for a customer who uses a store; and a center server that is connected to the store terminal via a network and manages information of at least one of the store terminals. There,
The center server includes a recommended store combination generation unit that generates one or more recommended store combination tables that define candidates for stores to be recommended for use next after a customer uses a store, and each of the recommended store combination tables. Transmission means for transmitting to the store terminal,
The store terminal stores the recommended store combination table, storage means for storing customer transaction information including the card ID information of the customer, a privilege processing unit for determining privilege information to be given to the customer, and the customer An inter-store information cooperation system comprising: a payment processing unit that performs payment processing with reference to privilege information calculated by the privilege processing unit at the time of payment. The inter-store information linkage system according to claim 1,
The privilege processing unit reads the customer's card ID information from the IC card held by the customer when the customer uses the store, and based on the accumulated transaction amount in the customer transaction information corresponding to the card ID information, An inter-store information cooperation system characterized in that privilege information to be given to the IC card is calculated. The inter-store information linkage system according to claim 1,
The store terminal further includes a point rate table in which an accumulated transaction amount and an additional point rate are defined,
The privilege processing unit calculates an additional point rate in the point rate table corresponding to a cumulative transaction amount in the customer transaction information, and calculates privilege information to be given to the IC card. Inter-store information linkage system. The inter-store information linkage system according to claim 1,
The store terminal further includes a recommended store generation unit,
The recommended store generation unit searches for a transaction store ID indicating a store in which the customer in the customer transaction information has been transacted, and obtains the retrieved transaction store ID and the store ID specified in the recommended store information combination table. A store-to-store information cooperation system, which compares and transmits stores included in a table having a large number of matched store IDs to the IC card of the customer. The inter-store information linkage system according to claim 1,
When the store terminal reads card information from the IC card and negative card information indicating that it is an unauthorized card is input,
When transmission of the card ID information to one or more predetermined contact store terminals is started and a reception notification is received indicating that the card ID information has been received from the store terminal that has been transmitted, or when a preset timeout time is reached, An inter-store information linkage system characterized by terminating the transmission of card ID information. A store terminal that is connected via a network to a center server that manages information of at least one store terminal, and performs a payment process for a customer who uses the store,
A communication means for receiving a recommended store combination table that defines candidate stores to be recommended for use after the customer uses a store from the center server;
The recommended store combination table, storage means for storing customer transaction information including the card ID information of the customer,
A privilege processing unit for determining privilege information to be given to a customer;
A store terminal, comprising: a payment processing unit that performs payment processing in consideration of privilege information calculated by the privilege processing unit at the time of payment to the customer. The store terminal according to claim 6,
The privilege processing unit reads the customer's card ID information from the IC card held by the customer when the customer uses the store, and based on the accumulated transaction amount in the customer transaction information corresponding to the card ID information, A store terminal that calculates privilege information to be given to the IC card. The store terminal according to claim 6,
In addition, it has a point rate table in which the cumulative transaction amount and additional point rate are defined,
The privilege processing unit calculates an additional point rate in the point rate table corresponding to a cumulative transaction amount in the customer transaction information, and calculates privilege information to be given to the IC card. Store terminal. The store terminal according to claim 6,
In addition, it has a recommended store generator,
The recommended store generation unit searches for a transaction store ID indicating a store in which the customer in the customer transaction information has been transacted, and obtains the retrieved transaction store ID and the store ID specified in the recommended store information combination table. A store terminal that compares and transmits stores included in a table having a large number of matched store IDs to the IC card of the customer. The store terminal according to claim 6,
When the card information is read from the IC card and negative card information indicating that it is an unauthorized card is input,
When transmission of the card ID information to one or more predetermined contact store terminals is started and a reception notification is received indicating that the card ID information has been received from the store terminal that has been transmitted, or when a preset timeout time is reached, A store terminal characterized by terminating the transmission of card ID information. A store terminal that is connected via a network to a center server that manages information of at least one store terminal, and performs a payment process for a customer who uses the store.
Receiving means for receiving a recommended store combination table that defines candidate stores to be recommended for use next after the customer uses a store from the center server;
The recommended store combination table, storage means for storing customer transaction information including the card ID information of the customer,
Privilege processing means for determining privilege information to be given to a customer;
A program for functioning as payment processing means for performing payment processing in consideration of privilege information calculated by the privilege processing unit at the time of payment to the customer. The program according to claim 11, wherein
The privilege processing means reads the card ID information of the customer from the IC card held by the customer when the customer uses the store, and based on the accumulated transaction amount in the customer transaction information corresponding to the card ID information, A program characterized by calculating privilege information to be given to the IC card. The program according to claim 11, wherein
Refer to the point rate table that defines the cumulative transaction amount and the additional point rate.
The privilege processing means calculates an additional point rate in the point rate table corresponding to a cumulative transaction amount in the customer transaction information, and calculates privilege information to be given to the IC card. Program to do. The program according to claim 11, wherein
Furthermore, it has a recommended store generation means,
The recommended store generation means searches for a transaction store ID indicating a store in which the customer in the customer transaction information has been transacted, and obtains the retrieved transaction store ID and the store ID specified in the recommended store information combination table. Comparing and outputting a store included in a table having a large number of matched store IDs to the IC card of the customer. The program according to claim 11, wherein
When negative card information indicating that the IC card is an unauthorized card is entered,
When transmission of the card ID information to one or more predetermined contact store terminals is started and a reception notification is received indicating that the card ID information has been received from the store terminal that has been transmitted, or when a preset timeout time is reached, A program characterized by terminating transmission of card ID information.

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