JP2005209036A - Device and method for broadcasting organization activity - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To report organization activities to members to urge an entire organization to find desired services or ideas. <P>SOLUTION: Organization activity detection/delivery services 100, 110 obtain targets' voice and image data using microphones 101, 111 and cameras 102, 112 and apply voice recognition techniques and animation recognition techniques to the data obtained to encode dynamic states. The dynamic states encoded are sent to an organization activity reporting service 10. Voice information and image information about server devices and water heaters or the like in a shared area as well as about the dynamic states of the objects may also be captured and the dynamic states of the devices may be sent to the service 10. The service 10 reports the contents of the dynamic states to desired addresses according to information about the dynamic states sent from the services 100, 110. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a technique for broadcasting information useful for organizational activities.

  In corporate organizations (including public organizations), the importance of informal personal networks called communities has been pointed out. Informal dialogue and the formation of communities based on it often lead to facilitation of organizational activities and opportunities for new ideas (knowledge creation).

  By the way, research / development-type work is usually planned in such a way that each knowledge worker is divided to execute his / her work, and the need for coordination among multiple knowledge workers is minimized in advance. doing. However, such a division of labor is too rigid to deal with unexpected troubles that occur during the course of work and to add new ideas that can add value to the product. Such rigid organizational management cannot respond to such unexpected events quickly enough, and there is a problem that communication is cut off within the organization sharing the mission and the idea of the response method becomes narrow. To do. Note that the present invention is not limited to research / development work, and can be widely applied to organizational activities.

  Information such as troubles and ideas that can be noticed and communicated to members and useful to achieve organizational activities, or signs and indications that such information exists (hereinafter referred to as organizational activity status) ) Is widely broadcasted, so that the rigidity of the above-mentioned organization is eased, and further, it is preferable to provide an opportunity for forming a new community.

In addition, as prior literatures related to the present invention, those that provide a sense of presence and a feeling of connection between users (for example, Patent Document 1) by sharing the environmental situation around the user among specific users, humans, etc. There is a device (for example, Patent Document 2) that shares experiences among users using a device that collects information on the five senses and works on the human senses. However, the situation and experience of each user are shared indiscriminately, and the occurrence of unexpected events in organizational activities cannot be segmented and pointed out from the world as information on organizational activities. Furthermore, it is not possible to transmit information on the status of such organizational activities beyond the preset users and encourage the creation of new communities.
JP 2002-314963 A JP 2003-233798 A

  This invention has been made in consideration of the above circumstances, and by broadly broadcasting the status of organizational activities that indicate or suggests troubles, ideas, etc., to reduce the rigidity of the organization, Furthermore, it aims at providing the organization activity status broadcast technology which brings the opportunity of new community formation.

  According to this invention, in order to achieve the above-mentioned object, the configuration as described in the claims is adopted.

  In the principle configuration example of the present invention, a sensor for detecting a user's dynamics is provided, and an organization activity status broadcast service is activated autonomously based on a change in the detection result of the sensor (the user explicitly provides a service to the system). There is no need to give a start instruction). The above-mentioned organization activity status broadcast service has a channel corresponding to the dynamics of the members constituting the organization, and broadcasts the status of the member to the entire organization through the channel so that the entire organization can be aware of the desired response and ideas. Has the ability to encourage The dynamics of the members are, for example, that a predetermined action (such as a year-old) or a utterance (such as a cheer) is performed a predetermined number of times. A channel is a unit that defines a broadcast. The broadcast can be divided between channels, and unnecessary information (which becomes noise) is suppressed from being broadcast to an unnecessary person. A channel may be assigned to a unit of dynamics to be detected, or may be assigned to a unit such as an organization. By assigning channels on an organizational basis, necessary information can be easily broadcast to each member of the organization. When a rough channel is applied to each tissue unit, there may be one or more dynamics to be detected, and broadcast is performed when one or more dynamics are detected.

  The organizational activity status broadcast service can define its behavior on a rule basis, and can program various behaviors according to the organization.

  In addition, as an additional requirement, the above-mentioned organizational activity status broadcast service has a function that allows each user to control interruptions from the system according to their own policies, and allows each user to self-determine how to interact with the organization. Also good. As another additional requirement, the above-mentioned organization activity status broadcast service may broadcast the status of members constituting the organization to other organizations, and may prompt the user to notice the situation beyond the organization.

The present invention will be further described. According to one aspect of the present invention, in order to achieve the above-mentioned object, the organizational activity status broadcast device: a dynamic detection means for detecting the dynamics of an object; A storage means for storing information on a destination user of the broadcast destination; an organizational activity related to the broadcast is identified based on the detection result of the dynamic detection means and the dynamic information of the broadcast target for each organizational activity, and the organization Notification means for notifying the contents of the broadcast target dynamics to the user determined based on the information of the destination user of the activity is provided.
The notification addressed to the member is typically transmitted to the member's terminal, preferably a portable mobile terminal. Of course, the present invention is not limited to this, and various means can be adopted for notifications to members. In short, information useful for achieving organizational activities, such as encouraging members to be aware of desired responses and ideas, or information such as signs that indicate that such information exists, that is, the status of organizational activities If it is determined, it is sufficient that the system can work from the system so that the member notices the desired response and idea. For example, assuming that the position of the member is detected, Notification may be made to a device that can be used at the location (such as an extension telephone or a screen display of a shared PC), or private broadcasting may be performed. Notify the person who is expected to be close to the member or who can immediately contact the member, for example, the secretary or boss of the member and indirectly know the notification content from the person Alternatively, the person may request that the target person be notified by some kind of notification means.

  The object is, for example, a person who takes charge of an organizational activity or a device that is indispensable or influences the organizational activity.

  In this configuration, it is possible to urge the entire organization to notice a desired response or idea by broadcasting the organizational activity status.

  In this configuration, at least a part of the organizational activity is managed in the organizational unit, and the destination user related to the organizational activity managed in the organizational unit may be a member of the corresponding organization. . The structural unit of the organization may be configured hierarchically, and the lower structural unit may be included in the upper structural unit.

  In addition, the storage means transmits information on the dynamics of the broadcast target regarding the organizational activities related to each structural unit of the organization to the members of the other structural unit, and information on the other structural units of the broadcast target. May be stored.

  Also, at least some of the organizational activities may be managed across organizational units, and the at least some of the organizational activities may include users belonging to different structural units in the organization.

  Further, according to another aspect of the present invention, the tissue activity status broadcast apparatus includes: a dynamic detection means for detecting dynamics of an object; and the dynamics of the broadcast target for each channel forming a unit defining the broadcast mode. Storage means for storing the information of the broadcast destination and the destination user of the broadcast destination; identifying the channel related to the broadcast based on the detection result of the dynamic detection means and the dynamic information of the broadcast target for each channel, and Notification means for notifying the contents of the broadcast target dynamics to the user terminal determined based on the information of the destination user of the channel is provided.

  Even in this configuration, it is possible to broadcast the organizational activity status and urge the entire organization to notice a desired response or idea. In addition, since the broadcast is performed in units of channels, the organizational activity status is broadcast only to necessary people, so that no noise is generated for other people.

  The present invention can be realized not only as an apparatus or a system but also as a method. Of course, a part of the invention can be configured as software. Of course, software products used to cause a computer to execute such software are also included in the technical scope of the present invention.

  These and other aspects of the invention are set forth in the appended claims and will be described in detail below with reference to examples.

  According to the present invention, it is possible to broadcast the organizational activity status and urge the entire organization to notice a desired response or idea.

  Examples of the present invention will be described below.

  FIG. 1 shows the device elements of the organization activity status broadcast apparatus of the embodiment, and FIG. 2 shows the physical arrangement relationship of the device elements.

  In FIG. 1, an organization activity status broadcast device includes an organization activity status broadcast service (broadcast device) 10, an organization activity status broadcast management service (broadcast management management device) 20, and an organization activity status detection / delivery service (dynamic detection). Delivery service) 100, 110, personal mobile terminals 200, 210, and the like are connected to the network 300. Instead of or in addition to the personal mobile terminals 200 and 210, a personal fixed terminal may be provided. The network 300 is, for example, a LAN, but is not limited to this, and any network can be used. The organizational activity status broadcast service 10 and the organizational activity status broadcast management service 20 are implemented in the organizational activity status broadcast / broadcast management server device 310 shown in FIG. 2, and the organizational activity status detection / delivery services 100 and 110 are shown in FIG. It is implemented in the organization activity status detection / delivery server apparatus 320, 330, 340. Microphones 101 and 111 and cameras 102 and 112 are connected to the organization activity status detection / delivery services 100 and 110, respectively. In this example, the movement of an object such as a person is detected by the organization activity status detection / delivery service (dynamic detection / delivery service) 100, 110, which is sent to the organization activity status broadcast service 10, and the detected dynamics are detected. The organizational activity status broadcast service 10 determines whether or not the organization activity status is a broadcast target, and performs predetermined broadcast processing. However, the organizational activity status detection / delivery services 100 and 110 independently determine the organizational activity status. The determination may be performed, or the broadcast processing may be performed individually. In this case, it is not necessary to use the organizational activity status broadcast service 10, or the organizational activity status broadcast service 10 can be omitted.

  The organization activity status detection / delivery services 100 and 110 are arranged in the room of the target person (user) and detect the dynamics of the target person. That is, the organization activity status detection / delivery services 100 and 110 acquire the voice data and image data of the target person using the microphones 101 and 111 and the cameras 102 and 112, and perform voice recognition technology and video recognition on the acquired data. Apply the technology to symbolize the dynamics and send it to the organization activity status broadcast service 10. In addition to the dynamics of the target person, voice information and video information can also be captured for server devices and hot water supply devices in the common area, and the dynamics can be sent to the organizational activity status broadcast service 10.

  The organizational activity status broadcast service 10 is a service that aggregates the core functions of the organizational activity status broadcast, and is sent to a desired destination based on the dynamic information sent from the organizational activity status detection / delivery services 100 and 110. The contents of the dynamics are broadcast. Details thereof will be described later with reference to FIG. 6 and FIG. The organizational activity status broadcast service 10 provides services using various tables (see FIGS. 3, 4, and 5) in the storage unit 11. The storage unit 11 is implemented, for example, in the organizational activity status broadcast / broadcast management server device 310 of FIG.

  The organization activity status broadcast management service 20 manages the setting of processing performed based on the detection of dynamics. In other words, the user interface for managing the contents of the broadcast service, such as the dynamics of the broadcast target, the broadcast destination, and notification conditions, is assumed to be performed via the Web, and the organization activity status broadcast management service 20 provides the Web interface. To do. The user can perform various settings through a personal computer or a Web browser of the personal mobile terminals 200 and 210 (assumed to be connected to the network 300 wirelessly).

  The environment in which the organizational activity status broadcast apparatus of this embodiment is used is as shown in FIG. In the layout example of FIG. 2, a private room (or personal space) 400, a shared area 410, and the like are arranged indoors. The private room 400 and the common area 410 are provided with a personal seat sensor and a common area sensor, respectively. These sensors are represented by microphones 101 and 111 and cameras 102 and 112 in FIG. 1, and are connected to organization activity status detection / delivery server devices 320, 330, and 340. In addition to the organizational activity status detection / delivery server devices 320, 330, and 340, an organizational activity status broadcast / broadcast management server device 310 is provided.

  When the user performs a predetermined action or when a predetermined change appears in the device, the dynamics are detected, and the organization activity status described later is broadcast.

  3 to 5 show data structures managed by the organizational activity status broadcast service 10. These data (tables) are stored and managed, for example, in the storage unit 11 (see FIG. 1) of the organizational activity status broadcast / broadcast management server device 310 of FIG.

  FIG. 3 shows an example of a user table that holds data corresponding to individual users. A record in the user table includes attributes of a user ID, a user name, a notification destination terminal ID, and a broadcast reception policy. Yes.

  FIG. 4 shows an organization activity status broadcast management table that defines what kind of broadcast is performed when such dynamics are detected. Channel ID, channel name, keyword list, broadcast rule, participation Each attribute of the user ID list is included. These data can be set by the user using a discourse formation event management service through a Web interface.

  The channel is a unit for performing broadcast, and a channel may be provided for each structural unit of the organization, or a channel may be provided for each dynamic of the detection target. In short, a channel may be allocated for each unit describing the contents of the broadcast, and the unit can be arbitrarily set.

  If a channel is set for each unit of the organization, the members of the organization can be automatically set as participating users. It is also useful to set a channel for each dynamic behavior to be detected and describe the destination individually. Of course, channel units, for example, organizational unit and dynamic unit may be mixed.

  FIG. 5 shows a sensor table that holds data relating to the detection contents of the sensor. This sensor table includes attributes of an area ID, an area name, a user ID, and a detection result list of the sensor. The contents of the sensor table are always automatically updated based on the sensor information from the organization activity status detection / delivery services 100 and 110. In this example, the user is fixed for each area. In the case of a living room, the user ID of the user who is registered there is used, and in the case of a shared area, a user ID such as “nobady” may be used.

  FIG. 6 is a flowchart showing the main processing of the organizational activity status broadcast processing of this embodiment. This process is started with the update of sensor information. In this process, the broadcast rule for each channel is evaluated, and the organizational activity status notification process is activated according to the user's broadcast acceptance policy for the channel to which the organizational activity status is to be broadcast.

  The process of FIG. 6 is performed by event driving accompanying the update of sensor information, and the contents thereof are as follows.

[Step S11]: Wait until sensor information is updated. If there is an update, the process proceeds to step S12.
[Step S12]: The set S is initialized to an empty set.
[Step S13]: For the id which is each element of the channel ID set, the “broadcast possibility” of the broadcast rule of the channel corresponding to the id is evaluated, and the id is set for those whose evaluation result is true Add to S.
[Step S14]: It is determined whether the set S is an empty set. If it is an empty set, the process returns to step S11, and if it is not an empty set, the process proceeds to step S15.
[Step S15]: For each id that is an element of the set S, for each participating user of the channel corresponding to the id, the "broadcast acceptance" of the broadcast acceptance policy of the user is evaluated, and the evaluation result The organization activity status notification process is started for a user who is true. Return to step S11.

  In this embodiment, the broadcast rule and the broadcast acceptance policy are described in a Python language (trademark) script. This script is described by preparing a plurality of templates, and the user selects a template through U / I which will be described later, and embeds necessary parameters in the left template. Of course, the user may freely describe or introduce a new template from the outside.

  The description generated in this way is a Python language class. The organizational activity status broadcast service generates an instance of each class at the time of activation, and evaluates the rule by calling a predetermined method of the corresponding instance at the time of processing in FIG.

  FIG. 7 is a flowchart showing the organization activity status notification process. In this process, the detection results of the sensor of the user corresponding to each channel are synthesized and the summary is notified to the user.

  The contents of the process in FIG. 7 are as follows.

[Step S21]: The notification processing target channel ID is acquired, and the union of the contents of the detection result list in the area corresponding to each user ID that is an element of the participating user ID of the channel is obtained.
[Step S22]: A summary of the Japanese customs in step S21 is generated and notified to the user designated terminal corresponding to each of the user IDs that are elements of the participating user ID list of the channel.

  FIG. 8 is a modification of the notification process of FIG. 7, in which not only the organizational activity status is sent to the channel that should be flowed, but also the keywords of each channel are compared, and another channel with a probability proportional to the proximity of the keyword vector distance. In addition, the organization activity status is also sent (S23). This spreads awareness across the organization and reduces tissue stiffness. In FIG. 8, portions corresponding to those in FIG.

  List 1 in FIG. 9 is an example of a broadcast rule. According to this rule, when a predetermined number (five) or more of voices and gestures detected from all users belonging to the channel within the last minute have been detected, it is determined that a situation change can be broadcast. .

  The “broadcasting possibility” of the broadcast rule to be evaluated in the processing of FIG. 7 corresponds to the can_multicast_awayness method in list 1.

  List 2 in FIG. 10 is an example of a broadcast acceptance policy. This rule means that it will always be accepted regardless of the channel or situation. “Broadcast acceptance” of the broadcast acceptance policy to be evaluated in the process of FIG. 7 corresponds to the accept_awareness_multicasting method in list 2.

  FIG. 11 shows an organization activity status broadcast setting form. This form sets channel topics, keywords, organizational activity status broadcasts, and members.

  FIG. 12 shows an organization activity status notification dialog. The broadcast of the organization activity status is embodied in the form of an interruption to the user by a dialog pop-up on the screen of the PDA carried by the user and voice output from the PDA.

  In this example, it is the achievement status of something, but catching the symptom of troubles such as “Yabetsu” and “bad”, and the signs of problems such as no one's voice for a while, caught early Of course, it is possible to make the member aware of it.

  FIG. 13 and FIG. 14 explain another use mode of this embodiment. In FIG. 13, not a person but a device is set as the source of the organizational activity status. In this example, if an abnormal sound is detected from within the device, frequent footsteps are detected around the device, or a part of the lamp is turned off, it is considered that the device is abnormal, and the organization activity status is as shown in FIG. Broadcast to related members.

  It is possible to cope with the discovery of such troubles and the detection of disasters such as entry of suspicious persons and fires by the same configuration as described above.

  According to this embodiment, since the organizational activity status is segmented and the organizational activity status is broadcasted both for each channel and across channels, the broadcast can be isolated for each channel or for each bundle of channels, and unnecessary information is obtained. Can be suppressed. In particular, for knowledge workers, when information that is less relevant to you or your organization's activities is broadcast, it becomes “noise” and can act as a factor that hinders productivity. In this embodiment, it is possible to manage such noise while broadcasting useful information on organizational activities.

  The present invention is not limited to the above-described embodiments, and various modifications can be made without departing from the spirit of the invention.

It is a figure which shows the structure of the Example of this invention as a whole. It is a figure explaining the use environment of the above-mentioned Example. It is a figure explaining the example of the user table used by the above-mentioned Example. It is a figure explaining the example of the organization activity condition broadcast management table used by the above-mentioned Example. It is a figure explaining the example of the sensor table used in the above-mentioned Example. It is a flowchart explaining the organization activity condition broadcast process of the above-mentioned Example. It is a flowchart explaining the organization activity status notification process of the above-mentioned embodiment. It is a flowchart explaining the other example of an organization activity condition notification process. It is a figure explaining the example of a broadcast rule. It is a figure explaining the example of a broadcast reception policy. It is a figure explaining the example of an organization activity condition broadcast setting form. It is a figure explaining the example of an organization activity condition notification dialog. It is a figure explaining the other example of an organization activity condition broadcast setting form. It is a figure explaining the other example of an organization activity condition notification dialog.

Explanation of symbols

10 Organizational Activity Status Broadcast Service 11 Storage Unit 20 Organizational Activity Status Broadcast Management Service 100, 110 Organizational Activity Status Detection / Delivery Service 101, 111 Microphone 102, 112 Camera 200, 210 Personal Mobile Terminal 300 Network 310 Organizational Activity Status Broadcast / broadcast management server device 320, 330, 340 Organizational activity status detection / delivery server device 400 Living room 410 Shared area

Claims (12)

Dynamic detection means for detecting the dynamics of the object;
Storage means for storing information on dynamics of broadcast targets and information on destination users of broadcast destinations for each organizational activity;
Based on the detection result of the dynamic detection means and the dynamic information of the broadcast target for each organizational activity, the organizational activity related to the broadcast is specified, and addressed to the user determined based on the information of the destination user of the organizational activity And a notification means for notifying the contents of the dynamics of the broadcast target.   2. The organizational activity status broadcast apparatus according to claim 1, wherein the object is a person or a device.   The organizational activity according to claim 1 or 2, wherein at least a part of the organizational activity is managed by an organizational unit, and the destination user related to the organizational activity managed by the organizational unit is a member of the corresponding organization. Situation broadcast device.   4. The organizational activity status broadcast apparatus according to claim 3, wherein the structural units of the organization are hierarchically configured.   The storage means stores information on the other structural units of the broadcast target in order to broadcast the contents of the dynamics of the broadcast target regarding the organizational activities related to each structural unit of the organization to the members of the other structural units. The organizational activity status broadcast device according to claim 3 or 4.   2. The organizational activity status broadcast apparatus according to claim 1, wherein at least some organizational activities are managed across organizational units, and the at least some organizational activities include users belonging to different structural units in the organization. .   7. The organization activity status broadcast device according to claim 1, wherein the dynamics of the broadcast target are described on a rule basis.   The storage means stores a condition permitting reception of the notification of the contents of the broadcast target dynamics for each destination user, and the notification of the contents of the broadcast target dynamics is performed to the destination user according to the conditions. Item 1, 2, 3, 4, 5, 6 or 7 organization activity status broadcast device.   2. The organizational activity status broadcast apparatus according to claim 1, wherein the storage means designates the other organizational activity as the destination user so that the destination user of the organizational activity is a destination user of another organizational activity. Dynamic detection means for detecting the dynamics of the object;
Storage means for storing information on the dynamics of the broadcast target and information on the destination user of the broadcast destination for each channel that forms a unit that defines the broadcast mode;
The channel related to the broadcast is specified based on the detection result of the dynamic detection means and the dynamic information of the broadcast target for each channel, and the broadcast is addressed to the user determined based on the information of the destination user of the channel. An organization activity status broadcast apparatus comprising: a notification means for notifying the contents of dynamics of a report target. A step of detecting the movement of the object by the movement detection means;
A storage means for storing information on dynamics of a broadcast target and information on a destination user of a broadcast destination for each organizational activity;
The notification means identifies the organizational activity related to the broadcast based on the detection result of the dynamic detection means and the information on the dynamics of the broadcast target for each organizational activity, and determines based on the information of the destination user of the organizational activity A method of notifying the contents of dynamics of the broadcast target to a user who has been sent. A step of detecting the movement of the object by the movement detection means;
A storage means for storing information on dynamics of a broadcast target and information on a destination user of a broadcast destination for each organizational activity;
The notification means identifies the organizational activity related to the broadcast based on the detection result of the dynamic detection means and the information on the dynamics of the broadcast target for each organizational activity, and determines based on the information of the destination user of the organizational activity A computer program for broadcasting an organization activity status, wherein the computer is caused to execute a step of notifying the terminal of the contents of the dynamics of the broadcast target to a user who has been sent.

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