JP2005242780A - Relocation support service system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system to support various procedures, which are performed between users and various providers in relocation, through the Internet. <P>SOLUTION: A personal information writing page 8 to write personal information, such as current address, name and scheduled relocation date, and provider selection pages 24 and 37 to select procedures related to relocation or target providers are provided at an Web site on the Internet. On the provider selection pages 24 and 37, a plurality of providers can be sequentially selected. When each provider is selected, link pages 27 and 39 for procedures for the concerned providers or business contracts (or notification writing pages for the concerned providers) are retrieved from a system participating providers database 2 to be displayed. In addition, corresponding information is automatically transcribed into writing columns 28 to 31 and 40 to 42 on the display pages 27 and 39 from personal information written on the personal information writing page 8. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a moving support service system that supports various procedures that must be performed with various business operators when moving (moving) by using the Internet.

  When the moving date is determined at the time of moving, in addition to searching for a moving contractor and making a transportation contract for moving, arrangements for purchase of goods related to moving, disposal of waste, public utilities such as electricity, gas and water A lot of work is required, such as a stop (capping) procedure and a start (opening) procedure, newspaper subscription contract, NHK and cable TV reception contract, and so on, which is a heavy burden for individuals who move. Moreover, if these necessary tasks cannot be performed accurately and accurately, a comfortable life after moving cannot be expected.

  Thus, in recent years, most business operators (including public business operators) have established websites for various procedures on the Internet. You can access the web site on the Internet and perform the necessary procedures without going to the business, or taking the necessary documents and mailing them after filling in. However, it is not necessary to disclose patent documents in particular. In the conventional support system for using the Internet, an individual individually accesses the website of each business subject to the procedure, that is, necessary personal information, that is, current address, name, moving. It is necessary to enter the destination address and the planned moving date (desired date of stoppage, cancellation, start, etc.), and even if you can use the word registration and auto-complete functions, the number of companies subject to the procedure (number of websites to access) It takes a lot of time and effort because there are many. In addition, it has been difficult to accurately grasp the business operators that are required for the procedure, and it has been very difficult to perform the necessary work without fail.

  An object of the present invention is to provide a moving support service system capable of solving the conventional problems as described above, and the means thereof is shown with reference numerals of embodiments to be described later. A personal information writing page 8 for writing personal information such as the current address, name, scheduled moving date, etc. on the upper website, and an operator selection page (service type selection page 24) for selecting a target company for procedures or business related to moving , A business operator selection page 37), and a plurality of business operators can be selected sequentially on this business operator selection page (service type selection page 24, business operator selection page 37). Link pages 27 and 39 for the procedures or business contracts, or the notice writing page to the relevant business operator's data It is configured to search and display from the base 2 and to automatically transfer the corresponding information of the personal information written on the personal information writing page 8 to the writing fields 28 to 31 and 40 to 42 in the display page. It has been done.

  In implementing the present invention system configured as described above, specifically, as described in claim 2, the provider selection page includes a service type selection page 24 for selecting a service type, and each selected service type. The operator selection page 37 can be configured. In this case, as described in claim 3, when there are a plurality of operators for each service type, an operator in an area that matches the address of the personal information written in the personal information writing page 8 is a system participating business. When the number of service providers for each service type is one company, the link pages 27 and 39 or the notice writing page of the service provider is directly displayed. It can be configured to be displayed.

  Further, as described in claim 4, the personal information database 1 is created based on the personal information written on the personal information writing page 8, and information is written on the personal information writing page 8. Personal identification information such as ID / password for the individual is issued (personal identification information issuance page 21), and thereafter, the personal information retrieved from the personal information database 1 by the input of the personal identification information is written into the personal information. It can be configured such that it is taken into the page 8 and writing of personal information to the personal information writing page 8 can be omitted. In this case, as described in claim 5, the personal information corresponding to the date of moving written on the personal information writing page 8 or the information erasure date set based on the scheduled moving date is stored from the personal information database 1. It can be configured to be automatically deleted.

  Further, as described in claim 6, it is possible to use the agent database 3, so that the agent registered in the agent database 3 can write personal information on the personal information writing page 8 by proxy. it can. In this case, as described in claim 7, when the agent uses this system, the agent information is transmitted to the partner system participating company together with the contents of the link pages 27 and 39 or the notification writing page. Or the contents of the link pages 27 and 39 or the notification writing page can be configured to be printable in the form of a proxy procedure approval form for a proxy company.

  According to the moving support service system according to the present invention configured as described above, an individual who plans to move (moves) accesses a website on the Internet for executing the system, and on the personal information writing page, the current address, name, By writing the personal information such as the planned moving date only once, after that, simply select the target company for the necessary procedures, etc. in order on the company selection page. In the writing field in the notification writing page to the selected business operator, the corresponding information in the personal information written in the personal information writing page is automatically transcribed, and a blank field that needs to be written elsewhere. If there is, you only need to write the necessary information in the blank field. In other words, no matter how many companies are subject to the necessary procedures, the personal information such as the current address, name, planned moving date, etc. required for the procedures for all companies is usually written on the first personal information writing page. If you only have to write the personal information on the first personal information writing page without error, you can do the procedure for all the selected businesses. At least for personal information can be done accurately.

  In addition, if the number of moving-related services to be introduced into this system (the number of service types of the companies participating in this system) is increased sufficiently, the target companies such as indispensable procedures on the company selection page will be sequentially added. Simply select and execute procedures, etc., without having to list necessary procedures in advance, and without missing the necessary procedures related to moving. Can be executed.

  In addition, according to the structure of Claim 2, when selecting target business operators, such as a required procedure, since a business operator can be narrowed down based on a service type, target business, such as a required procedure, etc. Selection can be made easily, efficiently and accurately. In this case, according to the configuration described in claim 3, the operator that automatically matches the current address or the moving address is automatically selected. Therefore, it is easy and accurate to select the target operator such as necessary procedures. In the case of a procedure for a business that is determined by one company for each region, such as a public business such as electricity, gas, and water, the person who performs the procedure only selects the service type. Without being aware of the choice at all, the procedure can be entered immediately with the displayed link page or notification writing page of the operator.

  Further, according to the configuration described in claim 4, a situation in which procedures for all the operators required at the time of the first access cannot be performed, for example, special information required by the operators (already given individually) Customer identification number, personal identification information such as ID / password, payment account number, card number at the time of card settlement, etc.) are not known at that time, By completing only the procedures for other businesses that can be executed at the time, and re-accessing the procedures for the specific businesses at a later date, by using the personal identification information issued in advance, Writing of personal information to the personal information database can be omitted, and work efficiency such as procedures can be greatly improved. In this case, the personal information will be stored in the personal information database indefinitely even though it is usually unnecessary to receive the support service by this system at the time of moving or at least after a certain period of time after moving. It is uneasy for the individual who uses this system that the personal information can be taken out at any time if there is personal identification information. However, according to the configuration of claim 5, the planned moving date Or since personal information is automatically deleted from the personal information database on the information deletion date set based on the scheduled moving date, such anxiety can be resolved.

  Furthermore, according to the structure of claim 6, if a real estate sales / rent brokerage agent, etc., which is often used before moving is decided, should be registered in the agency database, the agent. It is possible to increase the contract rate by appealing to the point of being able to provide moving support services to customers during sales, and it is difficult for customers to use this system for reasons such as lack of an Internet connection environment. In addition, it is possible to receive support services by this system using an agency. In this case, the location of responsibility when the wrong procedure is performed is unclear. However, according to the configuration of claim 7, the system participating company indicates that the agent has used this system. Since it can be confirmed accurately, it can be dealt with accurately from the side of the system participating company, and according to the configuration of claim 8, the agent acting between the customer who requested the agent and the procedure and the agent It is very easy to exchange a procedure approval form.

  As shown in FIG. 1, the moving support service system of the present invention can be summarized as follows: a personal information writing page 8 for writing personal information such as the current address, name, scheduled moving date, etc. to a website on the Internet, and procedures related to moving. Alternatively, business operator selection pages 24 and 37 for selecting a business target business operator are provided, and a plurality of business operator selections can be sequentially performed on the business operator selection pages 24 and 37. Link pages 27 and 39 (or a notification writing page to the corresponding business operator) for procedure or business contracting are retrieved from the database 2 of the system participating business operators and displayed, and a writing field in the display pages 27 and 39 is displayed. 28-31, 40-42, the corresponding information of the personal information written in the personal information writing page 8 is automatically transcribed. It is intended.

  Hereinafter, a specific description will be given based on the attached FIGS. 2 to 12 and flowcharts (FIGS. 13 to 15). In order to implement the system, a server for establishing a website on the Internet is used to operate the system. Installed by a person. In the server, programs and various databases for executing the system are constructed. As the database, a personal information database 1 (see FIG. 2 and FIG. 4), a system participating company database 2 (see FIG. 6), and an agency company database 3 (see FIG. 2) are constructed. System Participant Business Database 2 is a procedure related to moving, prepared for each business location, business name, representative name, telephone number, service type, service target area, website established by each business operator URL of link page for accepting work and business contracts, writing page data for accepting procedures and work contracts related to moving prepared for each business operator who does not have the link page, and other matters are registered Has been.

  The configuration and flow of the system will be described below. A user who intends to use the system (individual or agent who refrains from moving) can access the service start page 4 (FIG. 2) from a terminal such as a personal computer connected to the Internet. Browse). The URL of this service start page 4 is a link to a website established by a search site registration, real estate sales / rental broker, or other related companies, or advertisements containing URLs in various information magazines. Can be made known to users by, for example, posting.

  On the displayed service start page 4, in addition to the user identification information entry field 5 for inputting user identification information such as an ID / password already assigned to an individual or an agent, the user selects whether the new user is an individual or an agency. The user selection field 6 is provided, and the user clicks the send button 7 in a state of writing or selecting them. However, the information entered on the service start page 4 is still an individual such as an ID / password. If it is a “newly registered individual” to which specific information is not given, a personal information writing page 8 shown in FIG. 3 is displayed ((Steps S1 to S3 in the flowcharts shown in FIGS. "In the flowcharts shown in FIGS. 13 to 15 are omitted).

  The personal information writing page 8 is provided with a personal information writing column 9 such as name, full name, current address, telephone number, and e-mail address, a moving date writing column 10 and a moving address writing column 11. When the confirmation button 12 is clicked in the written state (step S4), the personal information confirmation page 13 shown in FIG. 4 is displayed (step S5). The user checks whether or not the content displayed on the personal information confirmation page 13 is correct (step S6). If there is a correction, the user clicks the return button 14 and returns to the original personal information writing page 8 to return the information. Make corrections and check again. If the display content is correct, the OK button 15 is clicked. Here, since it is assumed that the person is a “newly registered individual”, personal identification information such as an ID and a password is issued to the individual user who has written in the personal information writing page 8 and the personal information database 1 Registration of new personal user information for the personal information, that is, updating of the personal information database 1 is performed (steps S7 to S9).

  By issuing the personal identification information (step S8), the personal identification information issuance page 21 shown in FIG. 5 can be displayed. The personal identification information such as the issued ID / password may be written down for reuse by the individual user. However, a print button 22 is provided and the personal identification information issuing page 21 is provided as necessary. It is desirable to be able to print out. Of course, not only the personal identification information issuance page 21 is displayed, but instead of the display of the page 21, the personal user may be notified by e-mail or mailing in writing.

  Individual users who have already been given personal identification information such as IDs and passwords will write IDs and passwords in the user identification information writing field 5 of the service start page 4 (steps S10 and S11). A corresponding individual user is searched from the personal information database 1 based on the information, and the personal information is immediately displayed on the personal information confirmation page 13 (step S5). Check the contents in the same way as above, and if there are any changes that may be changed from the beginning, such as the planned moving date, click the back button 14 to return to the personal information writing page 8 and correct the information. And check again. If the display content is correct, the OK button 15 is clicked. Here, since it is “registered individual”, the issuance of personal identification information such as ID / password is omitted, and the process immediately proceeds to the update step for the personal information database 1, and if necessary, the information correction and access date of the registered personal user are performed. Is added (steps S7 and S9).

  Of course, when the “registered individual” wishes to voluntarily delete his / her personal information from the personal information database 1, the user confirms the content displayed on the personal information confirmation page 13 and then presses the delete button 16. By clicking (step S6), the corresponding personal information from the personal information database 1 is deleted (step S12).

  When personal identification information is issued as described above, by using the issued ID / password, writing personal information on the personal information writing page 8 can be omitted when using this system. On the other hand, personal information remains in the personal information database 1 indefinitely. In order to eliminate the anxiety of individual users due to this, the moving date written on the personal information writing page 8 or the information erasure date set on the basis of the moving date (for example, 7 days from the moving date) It is desirable to program so that the information of the individual user corresponding to the day after) is automatically deleted from the personal information database 1. Further, in order to inform an individual user that such safety measures are taken, the ID / password etc. in the ID / password display field 23 such as the ID / password on the personal ID issue page 21 shown in FIG. The information erasure date can be displayed as the expiration date.

  When the new agent accesses the service start page 4, the agent registration page 17 shown in FIG. 2 is displayed via steps S1 and S2. This agent registration page 17 includes a supplier ID, password, etc. as well as a supplier information writing field 18 for writing the supplier's location, supplier name, representative name, business contents, telephone number, e-mail address, and other supplier information. The supplier specific information writing field 19 is provided, and by clicking the send button 20 in the state where necessary items are written (Step S13), the agent supplier database 3 is updated, that is, the new agent supplier information is updated. Registration is performed (step S14), and merchant identification information such as an ID / password is issued to the agency (step S15). The notification of the vendor specific information is executed by e-mail or mailing a document. In addition, a step of confirming the written contents before clicking the transmission button 20 can be interposed.

  If there is a customer who wants to receive the moving support service of this system, the agent who has registered in advance as described above accesses the service start page 4 and enters the user specific information writing field 5 in advance. The personal information writing page 8 is immediately displayed by writing the trader specifying information such as the assigned ID / password (steps S1, S10, S11, S3). In this personal information writing page 8, personal information is written and confirmed on behalf of the customer (steps S4 to S6) in the same manner as the individual user, and personal identification information such as ID / password addressed to the customer (individual user) Is not issued, and the personal information written in the personal information writing page 8 is temporarily registered in the personal information database 1 (steps S7 and S9).

  If the personal information database 1 is updated in step S9, the service type selection page 24 shown in FIG. 6 is displayed (step S16). The service type selection page 24 is arranged with a selection button 25 for each service type and an end button 26. As described above, the business operators registered in the system participation business operator database 2 are classified by service type by performing a search for each service type or a search for each service area (including nationwide targets). Can be classified according to service area (including national targets), but each search button 25 on the service type selection page 24 performs the above-described primary search for each service type and secondary search for each service area. Then, the businesses corresponding to the service type indicated on the button are classified and assigned by service area (including national targets). In other words, the selection button 25 to which the service type is the same and the service provider classified by service area (including the nationwide target) is assigned, and the service provider of the same service type and the nationwide service target is assigned. A selection button 25 exists. For example, public utilities such as electricity, gas, and water, cable TV operators by region, and small and medium-sized private businesses with limited sales areas are assigned to the former selection button 25, and the sales areas are compared nationwide. A large-scale private enterprise or NHK is assigned to the latter selection button 25.

  Accordingly, in the displayed service type selection page 24, when the selection button 25 corresponding to one service type desired by an individual user or an agency customer (hereinafter referred to as an individual) is clicked (step S18), the selection button When the service type assigned to 25 is a regional classification service, only businesses in the region that match with the address information of the individual retrieved from the personal information database 1 are retrieved (steps S19, S20). ) When the number of companies searched is one company, it is searched whether there is a link page for accepting the procedure of the corresponding company or business contract (steps S21 and S22). Therefore, when the service type assigned to the clicked selection button 25 is the national target service, the search for the region-compatible business operator in step S20 is omitted.

  When there is a link page for accepting procedures, business contracts, etc., for the corresponding business operator, the link page of the business operator is displayed (step S23). The link page 27 shown in FIG. 7 shows an example of a link page of an electric power company or a gas business company for each region that usually becomes one business in one region, and includes a personal information writing field 28 and a use abolition date writing field. 29, a moving address writing field 30, a use start date writing field 31, and the like, and a procedure execution button 32 and the like are also provided. Moreover, the link page 33 shown in FIG. 8 shows an example of a link page of a water supply company by region, which is usually one operator in one region, and a contact sales office that applies for closing and opening. Contact address display fields 34 and 35 in which telephone numbers are written and an OK button 36 are provided.

  When the service type selected by the selection button 25 is not a public service but a general service, the number of operators searched in step S22 is often plural. In such a case, the operator selection page 37 shown in FIG. 9 is displayed (step S24). This business operator selection page 37 matches the business address corresponding to the service type selected by the selection button 25 and the service area nationwide or the address information of the individual searched from the personal information database 1. Only the local business operators are searched and displayed, and a selection button 38 is provided for each business operator. When the selection button 38 of one business operator selected by the individual on this business operator selection page 37 is clicked (step S25), the process returns to the original step S22 to accept procedures and business contracts from the corresponding business operator. When there is a link page, the link page of the corresponding business operator is displayed (step S23).

  FIG. 10 illustrates a link page 39 of one operator selected for the moving transportation service. The page 39 is provided with a personal information writing field 40, a moving address writing field 41, a moving date writing field 42, and the like, and a procedure execution button 43 and the like.

  The link pages 27 and 39 of the business operators provided with the personal information writing fields 28 and 40 as described above are not created and operated by the system operator, but are attached to the websites operated by the system participating business operators. Since it is a page, there are various configurations, and it is not particularly limited. In order to participate in this system, the following functions must be provided.

  That is, in each of the write fields 28 to 31 and 40 to 42 in the link pages 27 and 39, there is a write field in which the same information as the write fields 9 to 11 in the personal information write page 8 is written. In particular, the name, current address, telephone number, etc. are indispensable on the link page for accepting the procedures of the service provider or business contract, regardless of the type of service. Further, the moving address writing column 30 of the link page 27 in FIG. 7 and the moving address writing column 41 of the link page 39 shown in FIG. 10 have the same contents as the moving address writing column 11 in the personal information writing page 8. In the link page 27 of FIG. 7, the use abolition date writing field 29 and the use start date writing field 31, or the moving date writing field 42 of the link page 39 shown in FIG. In many cases, the same contents as the scheduled moving date writing column 10 are written.

  Therefore, when the link pages 27 and 39 are opened, the corresponding information in the personal information written on the personal information writing page 8 is automatically transferred to the writing column in the link pages 27 and 39. In principle, in the link page 27, all the write fields 28 to 31 except for the customer number (user number) write field 28 a in the personal information write field 28 are used in the personal information write page 8. Corresponding information in the written personal information is automatically transcribed, and in the link page 39, the corresponding information in the personal information written in the personal information writing page 8 is automatically displayed in all the writing fields 40 to 42. Will be posted. Of course, it is desirable that the contents automatically transferred in the writing fields of the link pages 27 and 39 be made amendable. For example, it is better that the date of the planned moving date automatically transferred in the use abolition date writing field 29 of the link page 27 can be corrected to the date of the day before the planned moving date. Of course, if the service contents are written fields such as newspaper subscription start date and broadcast reception start date, it is more convenient to change the date from the automatically posted scheduled moving date to any date after moving. May be convenient.

  In short, when the link page of the corresponding company is displayed in step S23, when the link page requires writing of information (link pages 27 and 39), the information is written in the information writing column in the link page. The corresponding information in the corresponding personal information retrieved from the personal information database 1 is selected and automatically transcribed (steps S26 and S27). In addition, when the service provider has not prepared a link page for accepting their own procedures or business contracts, it is a notification writing page to the provider that replaces the link page in advance for such a provider. Is created, and the data is linked to the corresponding business in the system participating business database 2 and stored.

  Therefore, if the service provider selected by the individual does not have a link page for accepting his / her own procedures or business contracts, an alternative notification page data will be displayed and the same notification as above. Corresponding information of the corresponding personal information retrieved from the personal information database 1 is selected and automatically transferred to the information writing column in the writing page (steps S22, S28, S29). Although this notification writing page is not specifically illustrated, the contents are substantially the same as the link pages 27 and 39 of the business illustrated in FIG. 10, and the difference is the business illustrated in FIG. In the link page 39 of the person, the written content is directly transmitted to the operator operating the website having the link page 39 by clicking the procedure execution button 43, whereas in the notification writing page displayed in step S28, When the procedure execution button is clicked, the written contents are notified to the corresponding company via a system operator and by appropriate means such as written mail, FAX, or e-mail.

  In any case, the business operator shown in FIG. 7 is displayed on the link page 27, 39 or the notification writing page of the business operator corresponding to the personal information retrieved from the personal information database 1 and automatically transcribed. When there is an additional writing field 28a as in the link page 27, the individual corresponding information is additionally written into the additional writing field 28a (steps S30 and S31). When the writing to the link page 27, 39 or the notification writing page of the business is completed in this way, the procedure execution buttons 32, 43 provided on the link page 27, 39 of the business or the notification writing page are displayed. A series of operations such as a procedure for one service is completed by clicking or clicking an OK button 36 provided on a link page 33 (see FIG. 8) that simply displays notification contents to an individual. Before the end operation, it is desirable that the display contents of the link pages 27, 33, 39 or the notification writing page of the business operator can be printed out as they are (steps S32, S33).

  When the agency uses this system on behalf of the customer, when the contents of the link pages 27 and 39 of the business operator are transmitted online to the other business operator, as shown in FIG. It is desirable that the agent information display field 45 for displaying agent information fetched from the agent database 3 is automatically generated (including a print form for printing out). Furthermore, when the display contents after the writing of the link pages 27 and 39 of the business operator or the notification writing page are printed out in step S33, the printing form 46 is taken in from the agency database 3 as shown in FIG. The agent information display field 47 for automatically inserting and displaying the agent information, the display field 48 including the date indicating that the agent has been delegated to the agent, and the customer (individual) who has entrusted the agent to the agent (Signed name) It is in the form of an agent procedure consent form for the agent with an entry field 49 for marking, etc., and this is printed so that the agent can easily exchange a contract between the agent and the customer. It is desirable that the completion operation of step S33 can be performed after completion.

  The above-described end operation (step S33) returns to step S16 for displaying the service type selection page 24 shown in FIG. 6, so that the next service desired by the individual can be selected. When all procedures for a plurality of services desired by an individual are completed in this way, clicking on the end button 26 when the service type selection page 24 is displayed results in logout from the system. At this time, when the agent uses this system on behalf of the customer, the personal information written in the personal information writing page 8 is temporarily stored in the personal information database 1 as described above. Personal identification information such as ID and password is not issued to the customer (individual). Therefore, in this case, the personal information temporarily stored in the personal information database 1 is deleted (steps S34 and S35).

  Even if the agent uses this system on behalf of the customer, personal identification information such as ID and password is issued to the personal information written on the personal information writing page 8, and thereafter the personal identification information You can use this to access this system and execute procedures for other services without having to write personal information again, or specify an agent such as an ID or password issued to the agent. The information of the customer using this system (personal information written in the personal information writing page 8) is stored in association with the information, and when the agent again uses this system for the same customer, the information is stored again. You may comprise so that the operation | work which writes the same personal information in the personal information writing page 8 can be abbreviate | omitted.

It is a block diagram explaining the structure of this invention. It is a block diagram explaining the structure relevant to a service start page. It is a figure which shows an example of a personal information writing page. It is a figure which shows an example of a personal information confirmation page. It is a figure which shows an example of an individual specific information issue page. It is a figure which shows an example of a service classification selection page. It is a figure which shows an example of a provider link page. It is a figure which shows the other example of a provider link page. It is a figure which shows an example of a provider selection page. It is a figure which shows an example of the link page of a business contractor. It is a figure which shows a part of form transmitted to the other party provider when an agency performs a procedure. It is a figure which shows a part of print form of the procedure content confirmation page when an agency performs a procedure. It is a flowchart which shows the front | former stage of the procedure of operation and operation | movement of this system. It is a flowchart which shows the middle stage of operation of this system, and the procedure of operation | movement. It is a flowchart which shows the back | latter stage of the operation | movement of this system, and the procedure of operation | movement.

Explanation of symbols

1 Personal Information Database 2 System Participant Business Database 3 Agency Service Database 4 Service Start Page 8 Personal Information Writing Page 13 Personal Information Confirmation Page 17 Agency Information Registration Page 21 Personal Identification Information Issuing Page 24 Service Type Selection Pages 27, 33, 39 Business Link page (notification writing page)
44 Notification (printing) form when the agent has processed 46 Print form for confirming the contents of the procedure when the agent has processed

Claims (8)

  A personal information writing page for writing personal information such as the current address, name, planned moving date, etc. on the website on the Internet, and a company selection page for selecting the target company for procedures related to moving or business, Multiple business operators can be selected sequentially on the business operator selection page. When each business operator is selected, a link page for procedures or business contracts for the business operator, or a notification writing page for the business operator is added to the system. Moving and configured to search and display from the operator's database and automatically transfer the corresponding information of the personal information written on the personal information writing page to the writing column in the display page Support service system.   The moving support service system according to claim 1, wherein the provider selection page includes a service type selection page for selecting a service type and a provider selection page for each selected service type.   When there are a plurality of operators for each service type, the operator in the area that matches the address of the personal information written on the personal information writing page is searched from the database of the system participating operators, and for each service type. The moving according to claim 2, wherein the moving page is configured to be displayed directly on the business operator selection page and to directly display the link page or the notification writing page of the business operator when there is one business company for each service type. Support service system.   A personal information database is created based on the personal information written on the personal information writing page, and personal identification information such as an ID and a password for the individual who wrote the information on the personal information writing page is issued. The personal information retrieved from the personal information database by inputting the personal identification information is taken into the personal information writing page, and writing of personal information on the personal information writing page can be omitted. Item 4. The moving support service system according to any one of Items 1 to 3.   5. The personal information is automatically deleted from the personal information database on a scheduled moving date written on the personal information writing page or an information deleting date set based on the scheduled moving date. The moving support service system described in 1.   The moving support service system according to any one of claims 1 to 3, wherein an agent database is used, and an agent registered in the agent database can write personal information on the personal information writing page.   7. The moving support service system according to claim 6, wherein when the agent uses the present system, the agent information is transmitted to the system participating company as a partner along with the contents of the link page or the notification writing page. 8. The moving support service system according to claim 7, wherein when the agent uses the system, the contents of the link page or the notification writing page are configured to be printable in the form of a proxy procedure consent form for the agent.

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