JP2005107886A - Service providing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system for providing a service to each member of a group constituted of a plurality of customers for flexibly and accurately facilitating countermeasures to much more complicate group configurations, and for providing a service whose use value is much more higher as a group. <P>SOLUTION: The attributes of a group are registered in a group management DB3, and the number of photographic prints in a laboratory 5 is decided, or information to be provided in terminal equipment 3 is decided according to the attributes of a registered customer or the number of persons in the group. Also, an alteration of the group is made possible. Furthermore, the security setting of image retrieval from the terminal equipment 3 may be operated for each group. Moreover, the members having settlement authorities are registered for each group, and the members are able to perform settlement in a batch for the group. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a service providing system, and more particularly to a system for providing a service to each member of a group composed of a plurality of customers.

  There is known a system for registering a group composed of a plurality of customers and providing a service with some awareness of the unit of the registered group.

  For example, in an amusement facility such as a theme park, in order to provide information according to the behavior of the customer, comprehensively support the use of the amusement facility, and provide a more comfortable environment for the customer, such as an IC card The customer who owns the IC card, etc. can grasp the behavior of other customers in the same group and exchange messages with other customers using the terminals installed in the theme park. There is known a system that makes it possible (for example, Patent Document 1).

In addition, an automatic photographing system that automatically photographs customers and provides the photographed images to customers at an amusement facility such as a theme park is known in which customers are grouped. Specifically, the customer has a wireless tag in which identification information for identifying the customer is recorded, and when the automatic photographing camera detects the wireless tag in the photographing region, the photographing is performed at a predetermined timing, and the photographing is performed. In a system in which images and identification information are managed in association with each other so that customers can easily search for and order their own images using the identification information. It is possible to search not only individual customers but also images showing other customers in the same group as the customer by using the identification information of the common part of the group (for example, patent literature) 2).
JP-A-11-154179 JP 2001-177750 A

  However, in these inventions described in the patent documents, a plurality of customers are merely grouped. However, in practice, the mode of the group is more from a static viewpoint and a dynamic viewpoint. It's complicated.

  Also, in terms of providing services to groups, the inventions described in these patent documents are considered to be on the extension of services that have been provided to individuals, and services that are more conscious of groups. Offer is desired.

  The present invention has been made in view of the above circumstances, and in a system that provides a service to each member of a group composed of a plurality of customers, flexibly and accurately corresponds to a more complicated group aspect, The purpose is to provide a system that provides services with higher utility value as a group.

  The service providing system according to the present invention associates group identification information for identifying a group composed of a plurality of customers with personal identification information for identifying each of the plurality of customers constituting the group, and The group registration means for registering as a member of the group and the service providing means for providing a service with high utility value as a group for each member of the registered group are the common components. Characterized by one or more points.

  First, the group registering means further registers the group attribute in association with the group identification information, and the service providing means provides the service according to the group attribute.

  Here, as specific examples of group attributes, members such as a family consisting of parents and children, group relationships where the relationship between members is not equal, members such as friends, couples, and group tour bus members The attribute of the group with which the relationship between them is equal can be considered. Whether or not the relationship between members is equal depends on whether or not the provided service can be enjoyed equally. For example, when the provided service is a payment service, a family in which a member having a payment authority (parent) and a member having no payment (child) exist in the group is treated as a group in which the relationship between members is not equal.

  As specific examples of services provided according to group attributes, an automatic photographing service and an information providing service can be considered. The former includes, as service providing means, identification information transmission means for transmitting personal identification information for identifying a customer possessed by the customer, and identification information transmission means in response to reception of the personal identification information from the identification information transmission means. An image capturing unit that automatically captures a customer in possession, an image storage unit that stores an image output by the automatic image capturing and personal identification information received by the image capturing unit in association with each other, an image acquired from the image storage unit, and an image Image output means for outputting to a predetermined medium such as photographic paper or CD-R, and the image output means is based on the attribute of the group identified by the group identification information associated with the personal identification information associated with the image. Thus, it is possible to determine the number of output images. The latter includes, as service providing means, information storage means for storing information related to various products and / or services provided to customers in association with attributes of groups suitable for the provision of information, and personal identification information for identifying customers. Based on the attribute of the group identified by the associated group identification information, it is possible to provide information output means for outputting information suitable for the customer of the group member.

  Second, the group registration means is characterized in that registration is possible by associating one piece of personal identification information with two or more pieces of group identification information.

  Here, the relationship between the groups identified by the two or more group identification information may be any relationship. For example, it may be a hierarchized group, that is, an inclusive group, an equal group independent of each other, or an equal group with some members in common. . As a specific example of the hierarchized group, a higher level group called a bus tour and a lower level group such as a plurality of friends and family members can be considered. In this hierarchical group, members of the lower group are always members of the upper group. As a specific example of an equal group independent from each other, a family group having no contact with each other can be considered. As an example of an equal group with some members in common, one member of family 1 is in a friendship relationship with one member of another family 2, and each group consists of family 1, family 2, and friend. There may be cases.

  Third, personal identification information associated with a certain group identification information is associated with group identification information that identifies a group different from the group identified by the group identification information, and is identified by the personal identification information. A group changing means for changing a customer to a member of another group and registering the customer is further provided.

  In this case, it is preferable that the group changing unit registers the group valid period in which the customer is effective as a member of the group and the group identification information for identifying the group in association with each other. The group registration means may perform similar registration. As a result, when there is an overlap between the group effective period of the group before the change and the group effective period of the group after the change, that is, when the belonging group is added and when there is no overlap, that is, the previous belonging group is It becomes possible to deal with both cases of abandonment. This group valid period may be set for each group, but it is necessary to change the group for all the members of the group. Therefore, it is more preferable to set the group valid period for each customer and for each group to which the user belongs because the group can be changed in units of groups. The group valid period is at least two of the date and time when the group became valid (valid start date and time), the date and time when it became invalid (valid end date and time), and the valid time (valid time). Can be prescribed.

  Fourth, the service providing means provides a service according to the number of members of the group.

  A specific service may be an information providing service. That is, as a service providing means, information relating to various products and / or services provided to customers is stored in association with the number of members of a group suitable for providing the information, and personal identification information for identifying the customers Based on the number of members of the group identified by the group identification information associated with, information output means for outputting information suitable for the customer of the group member can be considered.

  In the case of the information providing service, as the service providing means, a customer registration means for registering the customer attribute in association with personal identification information for identifying the customer is further provided, and the information storage means provides various products and And / or information related to the service is further stored in association with an attribute of the customer suitable for providing the information, and the information output means is also based on the attribute of the customer associated with the personal identification information for identifying the customer, Information suitable for the customer may be output.

  Fifth, as service providing means, identification information transmission means for transmitting personal identification information for identifying a customer possessed by the customer, and identification information transmission means in response to reception of the personal identification information from the identification information transmission means Photographing means for automatically photographing a customer possessing an image, image storage means for storing an image output by automatic photographing and personal identification information received by the photographing means in association with each other, and the customer in response to a customer search request An image search means for searching and acquiring an image associated with the personal identification information for identifying the image from the image storage means, and whether or not the image can be searched by the image search means is associated with the personal identification information associated with the image. A search permission / prohibition setting means for setting each group identified by the group identification information is provided.

  Sixth, the group registration means further associates the personal identification information for identifying a member having the authority to settle the predetermined goods and / or services among the members of the group with the group identification information for identifying the group. It is characterized in that registration is performed, and the service providing means totals the value of a predetermined product and / or service for each group, and a member having a settlement authority performs settlement together.

  In the service providing system of the present invention, the group registration means associates group identification information with personal identification information for identifying each of a plurality of customers constituting the group, and registers each of the plurality of customers as a member of the group. The service providing means provides a service having high utility value as a group to each member of the registered group. Here, according to the following features, it becomes possible to flexibly and accurately correspond to a more complicated group aspect, and to provide a service with a higher utility value as a group.

  First, if the group registration means further registers the group attribute in association with the group identification information, and the service providing means provides a service according to the group attribute, all the groups are registered. Instead of handling the same, it is possible to provide different services for each group, and a flexible, accurate, and detailed service is realized and effective.

  For example, in the automatic photographing service by the service providing means, the image output means determines the number of output images based on the attribute of the group identified by the group identification information associated with the personal identification information associated with the image. In this case, for example, an accurate service can be realized for each group, such as one output for a group in the case of a family group and an output for the number of members in the case of a friend group.

  In the information providing service by the service providing means, the information output means is suitable for the customer of the group member based on the group attribute identified by the group identification information associated with the personal identification information for identifying the customer. If information is output, for example, if information is provided at a theme park, it is possible to provide accurate information for each group, such as providing family groups with waiting time information for family attractions. Is done.

  Secondly, if the group registration means can be registered by associating one piece of personal identification information with two or more pieces of group identification information, even if one customer belongs to multiple groups, it can be handled flexibly and accurately. Therefore, one customer can receive an appropriate service for each group as a member of each group and is effective.

  Third, the group changing means associates the personal identification information associated with a certain group identification information with the group identification information for identifying a group different from the group identified by the group identification information, and the personal identification If the customer identified by the information is changed and registered as a member of the other group, for example, one customer belongs to one group in the morning of the day and another group from the afternoon. As in the case of belonging, it is possible to dynamically cope with a change in the configuration of the group, and accordingly, the provided service can be changed dynamically, which is effective.

  In addition, if the group changing means registers a group valid period in which the customer is valid as a member of the group and the group identification information for identifying the group, the group change means can be added or the previous group can be abandoned. Thus, it is possible to flexibly cope with a more complicated change of the group mode, which is more effective.

  Fourth, if the service providing means provides services according to the number of members of the group, all groups are handled in the same manner as in the case of providing services according to the group attributes. Instead, it is possible to provide different services for each group, and flexible, accurate, and detailed services are realized and effective.

  For example, in the information providing service by the service providing means, the information output means determines the customer of the group member based on the number of members of the group identified by the group identification information associated with the personal identification information for identifying the customer. If appropriate information is output, services such as guidance on availability according to the capacity of theme park attractions and guidance on availability of seats with a specific number of people at restaurants are provided. It becomes possible and is effective.

  Fifth, in the automatic photographing service by the service providing means, the search availability setting means determines whether or not the image retrieval means can retrieve the photographed image based on the group identification information associated with the personal identification information associated with the image. If it is set for each identified group, each customer can set the security of image search for each group, and it is possible to provide a highly practical service.

  Sixth, the group registration means further associates the personal identification information for identifying a member having the authority to settle the predetermined goods and / or services among the members of the group with the group identification information for identifying the group. If the service providing means collects the value of a predetermined product and / or service for each group and a member having the settlement authority performs settlement collectively, the member having the settlement authority in the group However, it becomes possible to collectively settle the purchase price of the product and the usage fee of the service for the entire group, and the management of the purchase price and the usage fee by the customer becomes efficient and easy. Also, the processing efficiency is improved on the system side as compared with the case where payment is made individually.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a schematic block diagram showing the configuration of a theme park system according to an embodiment of the present invention. As shown in FIG. 1, the theme park system according to the present embodiment is installed in a theme park, and is a customer who has a wireless tag 50 (identification information transmitting means) who is a visitor of the theme park (hereinafter, “identification information transmitting means”). , Customer U) as a subject, and an automatic photographing device 1 (photographing means) for acquiring image data S1 representing the image of the subject, customer information registration 2A (customer registration means), group registration 2B (group Registration means, search availability setting means) and customer registration device 2 that distributes the wireless tag 50, group registration 3A (group registration means, search availability setting means), change 3B (group change means), use of service information (Information output means) 3C, image search 3D (image search means), terminal device 3 for performing order 3E, settlement 3F, and image database DB1 (image storage device) ), Customer database DB2 (customer information storage means), group management database DB3, provided information database DB4 (information storage means), center server 4 having transaction details database DB5, print output of image data S1, creation of album and CD A laboratory 5 (image output means) that performs recording or the like on -R is connected via a network 9.

  The customer U possesses the wireless tag 50 and is photographed by the automatic photographing apparatus 1 by moving in the theme park. In addition, service information is provided from the terminal device 3.

  FIG. 2 is a schematic perspective view showing the configuration of the automatic photographing apparatus 1. As shown in FIG. 2, the automatic photographing device 1 photographs the customer U existing in the photographing area 1 </ b> A in the theme park, and gates 11 </ b> A and 11 </ b> B for counting the number of visitors entering the area 19. Communication with the wide area sensor 12 that counts the number of customers U that have the wireless tag 50 that exists in the area 19 between the gates 11A and 11B, and the customer U that has the wireless tag 50 that exists in the imaging area 1A. From an infrared sensor or an ultrasonic sensor for detecting the customer U existing in the imaging area 1A in order to capture the customer U by the communication device 13 to perform, the imaging device 14 for imaging the customer U, and the imaging device 14 Person sensors 16A and 16B.

  The gates 11A and 11B are for counting the number of visitors entering the area 19 regardless of possession or non-possibility of the wireless tag 50. The count number is, for example, of a theme park (not shown) installed together with the center server 4. It is input to the system and used to determine the number of visitors who have entered the area 19. The count number is also input to the photographing device 14 as information indicating the number of visitors, and is used for controlling the photographing operation.

  The gates 11A and 11B include a person who counts the number of persons using an electric light tube, a gate which is provided with a rotatable blocking bar, and the number of persons is counted by passing the person by rotating the blocking bar. What has the arbitrary structure which can count a number can be used.

  The wide area sensor 12 detects a customer U who owns the wireless tag 50 existing in the area 19. FIG. 3 is a schematic block diagram showing the configuration of the wide area sensor 12. As shown in FIG. 3, the wide area sensor 12 transmits an inquiry signal representing inquiry information at a predetermined interval, and receives a reply signal to the inquiry signal from the wireless tag 50, and that the reply signal has been received. And an output unit 12B that outputs reply information represented by a reply signal to the photographing device 14.

  The wide area sensor 12 counts the number of customers U who possess the wireless tag 50 in the attraction 10.

  The communication device 13 communicates with the customer U who owns the wireless tag 50 existing in the photographing area 1A. FIG. 4 is a schematic block diagram showing the configuration of the communication device 13. As shown in FIG. 4, the communication device 13 transmits an inquiry signal representing inquiry information at a predetermined interval, and also transmits a reply signal to the inquiry signal from the wireless tag 50 and a photographing instruction signal transmitted from the wireless tag 50. 13 A of communication parts to receive, and the output part 13B which outputs the reply information represented by the reply signal which the communication part 13A received to the imaging device 14 are provided.

  Here, the reply information represented by the reply signal transmitted by the wireless tag 50 includes a tag ID (identification information). Since the tag ID is a number unique to the wireless tag 50, each customer U who owns the wireless tag 50 can be specified. The tag ID is written by the tag writing unit 21 of the customer registration device 2.

  FIG. 5 is a schematic block diagram showing the configuration of the photographing device. As shown in FIG. 5, the photographing device 14 is a digital camera, and includes a photographing unit 14A that acquires image data S1 by photographing, a first memory 14B that temporarily stores the image data S1, gates 11A and 11B, A transmission / reception unit 14C for transmitting / receiving signals to / from the wide area sensor 12, the communication device 13, the display 15 and the person sensors 16A and 16B, a control unit 14D for controlling driving of the photographing device 14, and a control program and various information are stored. A second memory 14E, a driving unit 14F for panning and tilting the photographing unit 14A, and a communication unit 14G connected to the network 9 are provided.

  In the imaging device 14, the control unit 14 </ b> D sets the imaging unit 14 </ b> A to a standby state in which the imaging unit 14 </ b> A can immediately shoot based on information transmitted from the wide area sensor 12 to the imaging device 14 and indicating that the wide area sensor 12 has received a reply signal. To do. Specifically, when the photographing unit 14A is turned off or in a sleep state for reducing power consumption, the power is turned on or the sleep state is released. Note that if the photographing unit 14A is already turned on or has already been released from the sleep state, that state is maintained.

  Further, the photographing device 14 grasps the number of visitors to the area 19 based on the information indicating the number of visitors to the area 19 counted by the gates 11A and 11B and switches the photographing mode. Specifically, the control unit 14D compares the number of visitors to the area 19 with the threshold value Th1, and when the control unit 14D is less than the threshold value Th1 and is in a state suitable for automatic shooting, the shooting unit 14A takes a picture. Switch the mode to automatic shooting. When the number of visitors is equal to or greater than the threshold value Th1 and it is difficult to specify one customer U for shooting, the shooting unit is configured so that the control unit 14D temporarily stops shooting. Switch the 14A shooting mode.

  When the number of visitors is equal to or greater than the threshold value Th1, there may be a plurality of customers U possessing the wireless tag 50 in the photographing area 1A, and it is difficult to identify one customer U. Therefore, the shooting mode may be switched to the manual shooting mode in which shooting is performed by the customer U operating the wireless tag 50. In this case, the photographing device 14 transmits an instruction to the customer U to perform photographing at the time of photographing as an instruction signal to the display unit 15. In addition, since the reply information represented by the reply signal transmitted from the wireless tag 50 includes the tag ID, the photographing mode in which the display device 15 calls the customer U who intends to photograph based on the tag ID to perform photographing, Or you may switch to the imaging | photography mode which image | photographs after notifying that it leaves the imaging | photography area 1A except the customer U who is going to image | photograph. Further, the group management database DB3 is accessed based on the tag ID, the tag IDs of other members of the same group as the customer of the tag ID are acquired, and it is detected that the other members are in the shooting area 1A. A mode to shoot from is also possible. In the present embodiment, description will be made assuming that the manual shooting mode is switched. Note that the customer U may be asked to perform shooting in the manual shooting mode.

  Here, in the manual shooting mode and the shooting mode in which the customer U is called to perform shooting, it is necessary to inform the customer U to be shot that he / she is shooting. Therefore, the control unit 14D accesses the center server 4, acquires information representing the user's name by referring to a customer database DB2 described later based on the tag ID included in the reply information, and transmits the information to the display unit 15. As will be described later, the display device 15 is called for the name of the customer U to be photographed.

  Further, the photographing device 14 transmits the reply information represented by the reply signal transmitted by the communication device 13 and the image data S1 acquired by photographing to the center server 4 from the communication unit 14G. The image data S1 acquired by photographing may be transmitted to the display device 15 and displayed on the display device 15.

  Furthermore, the imaging device 14 grasps the position of the customer U in the imaging area 1A based on the signals transmitted from the person sensors 16A and 16B, drives the drive unit 14F, and enters the customer U within the angle of view of the imaging unit 14A. The panning and tilting of the photographing unit 14A is performed so that.

  Here, the image data S1 acquired by the photographing device 14 includes reply information represented by a reply signal transmitted by the communication device 13, photographing date / time information representing the photographing date / time, and installation location information representing the installation location of the automatic photographing apparatus 1. At the same time, it is transmitted to the center server 4. The reply information, the shooting date / time information, and the installation location information may be transmitted to the center server 4 as a separate file from the image data S1, or described in the header of the image data S1 and transmitted to the center server 4 together with the image data S1. May be. In the present embodiment, it is assumed that the reply information, shooting date / time information, and installation location information are described in the header of the image data S1.

  FIG. 6 is a schematic block diagram showing the configuration of the display 15. As shown in FIG. 6, the display unit 15 includes a receiving unit 15A that receives instruction signals representing various instructions and image data S1 transmitted from the imaging device 14, and a monitor 15B that displays the image data S1 and various information. And a speaker 15C that outputs sound for instructing the customer U to take a picture based on the instruction signal.

  Here, when the shooting mode set in the shooting device 14 as described above is a manual shooting mode and a mode in which shooting is performed after calling the customer U, when calling to the customer U, The effect is instructed from the imaging device 14, and a voice specifying the customer U is output, such as “XX-kun, I will shoot now”, “XX-chan, press the shooting button”, and so on.

  The person sensors 16A and 16B detect the position of the customer U in the photographing area 1A, and transmit a position signal representing the position of the customer U to the photographing device 14 for use in panning and tilting. In the present embodiment, the two person sensors 16A and 16B are provided, but three or more person sensors may be provided to improve the detection accuracy of the position of the customer U.

  FIG. 7 is a schematic block diagram showing the configuration of the wireless tag 50. As shown in FIG. 7, the wireless tag 50 includes a memory 51 that stores a tag ID that identifies a customer U who owns the wireless tag 50, a reply signal that represents reception of an inquiry signal and return information that includes the tag ID, and imaging. A communication unit 52 that transmits an instruction signal, a shooting button 53 that gives a shooting instruction when performing manual shooting, and a control unit 54 that controls the driving of the wireless tag 50, so that the customer U can easily carry the card. It is formed in a shape. Here, when the photographing button 53 is pressed, a photographing instruction signal for performing a photographing instruction is transmitted from the communication unit 52 to the communication device 13.

  As a specific example of the wireless tag 50, a long-distance RFID tag with a built-in battery and a communication distance of several meters or more can be considered. The wireless tag 50 is distributed by the customer registration device 2 to a customer U who is a visitor of a theme park who wants to take a picture with the automatic photographing device 1. At this time, since the name of the customer U is registered in the customer database DB2 of the center server 4, the name of the customer U can be specified based on the customer U, and the customer U can be identified from the display unit 15 at the time of photographing as described above. Can be output.

  FIG. 8 is a schematic block diagram showing the configuration of the customer registration device 2. As shown in FIG. 8, the customer registration device 2 includes a tag writing unit 21 that writes a tag ID to the wireless tag 50, a tag discharging unit 22 that discharges the wireless tag 50, registration contents, guidance information, and the like. A monitor 23 for displaying, a speaker 24 for outputting guidance information by voice, a memory 25 for storing a program for operating the customer registration apparatus 2 and various information, and driving of the customer registration apparatus 2 are controlled. Control unit 26, communication unit 27 connected to network 9, and input unit 28 for receiving input of customer information.

  When the control unit 26 executes the program stored in the memory 25, the control unit 26 functions as the individual registration unit 2A or the group registration unit 2B. The personal registration unit A registers customer personal information input to the input unit 28 in association with the tag ID written by the tag writing unit 21 in the customer database DB2, and the group registration unit B inputs to the input unit 28. The information about the group to which the customer belongs and the information about the possibility of image search for each group are registered in the group management database DB3 in association with the tag ID written by the tag writing unit 21 and the group ID for identifying the group. .

  After the tag writing unit 21 writes the tag ID to the wireless tag 50, the tag discharging unit 22 discharges the wireless tag 50 in which the tag ID is written. The discharged radio tag 50 is possessed by the customer U who performed customer registration.

  FIG. 9 is a schematic block diagram illustrating the configuration of the terminal device 3. As illustrated in FIG. 9, the terminal device 3 includes a first communication unit 31 that communicates with a customer U that possesses the wireless tag 50, a searched image, provided information, input information, guidance information, and the like. A monitor 32 for displaying information, a speaker 33 for outputting provided information or guidance information by voice, a memory 24 for storing a program or various information for operating the terminal device 3, and a terminal device 3, a second communication unit 36 connected to the network 9, and an input unit 37 that receives input of various information by the customer U.

  Then, when the control unit 35 executes the program stored in the memory 34, the control unit 35 performs the group registration unit 3A, the group change unit 3B, the service information provision unit 3C, the image search unit 3D, the image order unit 3E, the settlement It functions as part 3F. The difference between these parts is basically due to the difference in the program to be executed, and the customer U operates the touch panel of the input part 37 to select the menu displayed on the monitor 32 as appropriate. Determines the program to be executed. The monitor 32 and the speaker 33 function as information output means.

  The first communication unit 31 transmits an inquiry signal representing inquiry information at a predetermined interval and receives a reply signal to the inquiry signal from the wireless tag 50.

  Here, the reply information represented by the reply signal transmitted by the wireless tag 50 includes a tag ID (identification information) that identifies the customer U. The control unit 35 uses the second communication unit 36 to transmit the tag ID, the request code corresponding to the menu selected by the customer U, the input content received by the input unit 37, and the like to the center server 4 via the network 9. The center server 4 performs appropriate processing based on the sent content, and then appropriately processes the returned content to perform screen display on the monitor 32 and audio output from the speaker 23.

  FIG. 10 is a schematic block diagram showing the configuration of the center server 4. As shown in FIG. 10, the center server 4 includes an automatic photographing device 1, a customer registration device 2, a terminal device 3, a communication unit 41 that communicates with the laboratory 5 via the network 9, image data S <b> 1, and search. A large-capacity memory 42 for storing various information such as an image database DB 1, a customer database DB 2, a group management database DB 3, a provision information database DB 4, a transaction details database DB 5, a program for operating the center server 4, and the memory 42 A management unit 43 that manages the image data S1 stored in the memory 42 and a control unit 44 that controls driving of the center server 4 by generating the stored image database DB1 are provided.

  The management unit 43 generates the image database DB1 from information (header information) described in the header of the image data S1 transmitted by the automatic photographing apparatus 1. Here, the header information of the image data S1 includes the file name of the image data S1, the tag ID of the wireless tag 50 possessed by the customer U represented by the reply information, shooting date / time information, installation location information, camera ID, and shooting information. Is included.

  Then, the management unit 43 classifies the image data S1 for each customer U based on the tag ID of the customer U included in the header information given to the image data S1, and further describes the header information of the image data S1. Based on the shooting date / time information, the image data DB1 is generated by sorting the image data S1 in the order of the shooting date / time.

  The control unit 44 of the center server 4 executes the main program stored in the memory 34, and when there is an access from the customer registration device 2 or the terminal device 3, according to the request code, further starts a necessary program, The activated program is caused to perform processing such as search, update, and aggregation of various databases. Then, the result data is returned.

  FIG. 11 is a diagram showing the structures and relationships of various databases. Here, as an example, the various databases are relational databases, and the data is stored in a table in a table format. As shown in FIG. 11, in the image database (table) DB1, the shooting date / time, camera ID, installation location, shooting information, and tag ID of the subject in the image are registered for each image ID representing the image file (FIG. 11). 12). The customer database (table) DB2 can be provided to the customer U for each tag ID of the wireless tag 50 possessed by the customer U, the name, address, age, sex, height, presence / absence of pregnancy, presence / absence of pre-existing disease, and the customer U Service information categories are registered (see FIG. 13). The group management database DB3 includes a group master table DB3a, a group affiliation table DB3b, and a search availability management table DB3c. In the group master table DB 3a, for each group ID, the tag ID (only in the case of a family group) of the wireless tag 50 possessed by a customer having a group attribute and a settlement authority, and the number of groups are registered (see FIG. 14). The group affiliation table DB3b includes the tag ID of the wireless tag 50 possessed by the customer U who is a group member, the group ID of the group to which the customer U belongs, the start date / time of affiliation to the group, and the end date / time. Is registered (see FIG. 15). In the search availability management table DB3c, for each tag ID of the wireless tag 50 possessed by the customer U, a group ID of a group that does not permit the search among the groups to which the customer U belongs is registered (see FIG. 16). Here, in principle, first, a member of a group to which a certain customer does not belong cannot search for an image showing that certain customer, and secondly, a member of a group to which a certain customer belongs. Members can search for images of the customer, but as an exception to this second principle, the group to which the customer belongs can be searched by other members of the group. If you do not want to allow it, you can do this. In the provided information database (table) DB4, the gender, age, number of groups, and group attributes of the provision target are registered for each information category and information ID (see FIG. 17). In the transaction details database (table) DB5, for each tag ID, a group ID, transaction date / time, store code, product / service code, quantity, and fee associated with the tag ID are registered (see FIG. 18). Note that the registration items are not limited to these, and can be registration items as long as they are in accordance with the purpose of various databases.

  Next, processing performed in the present embodiment will be described.

  First, a customer U who uses this automatic photographing system performs personal registration in the customer registration device 2 when he / she visits.

  The personal registration unit 2A of the customer registration apparatus 2 displays a screen for selecting personal registration or group registration on the monitor 23, and outputs voice guidance for prompting the selection from the speaker 24. Here, the customer U selects personal registration by operating the touch panel of the input unit 28 or the like. The input unit 28 accepts the selection of personal registration, and then displays a screen for personal registration on the monitor 23 and outputs voice guidance from the speaker 24 prompting the user to input and select necessary items for predetermined items. After the customer U inputs and selects his / her name, address, age, gender, height, presence / absence of pregnancy, presence / absence of pre-existing disease and category of service information to be provided by operating the touch panel of the input unit 28, etc. The registration unit 2A checks the input and selected contents. If there is an error, the monitor 23 marks and displays the error item on the input and selected personal registration screen, and the speaker 24 outputs voice guidance that prompts the user to input and correct the selected content. If there is no error, the monitor 23 displays the input and selected personal registration screen again, and the speaker 24 outputs voice guidance that prompts the final confirmation of the registered contents. When the customer U performs final confirmation and selects OK, the tag writing unit 21 writes a new tag ID in the wireless tag 50, and the personal registration unit 2A associates the written tag ID with the registered content, Registration is performed in the customer database DB2 of the center server via the communication unit 27 and the network 9. FIG. 13 is an example showing a part of the registered contents. Furthermore, the wireless tag 50 is distributed to the customer U by the tag discharge unit 22 discharging the wireless tag 50 in which the tag ID is written.

  In the present embodiment, the type and number of service information provided to the customer U are different depending on the fee paid by the customer U. For example, in this embodiment, a service that displays the route traveled by the customer U in the theme park, a restaurant availability in the theme park, a service that displays and reserves waiting time, and is currently performed in the theme park. Services to inform you of special events, services for ordering and taking pictures of finished images, services to ask for lost children, services to ask for lost items, services to display and book waiting times for attractions Fees paid by the customer U depending on the type and number of service information that the customer U wants to provide, such as services for notifying entrance restrictions on attractions that have height restrictions or physical conditions Are different.

  For this reason, when registering the attribute, the customer U registers the category of service information desired to be provided in exchange for payment of a fee.

  Next, processing when the customer U performs group registration will be described. Group registration is performed by the group registration unit 2A of the customer registration device 2 or the group registration unit 3A of the terminal device 3. Here, the processing of the group registration unit 2B will be described.

  After personal registration, the group registration unit 2B of the terminal device 2 displays a message for confirming the presence / absence of a member of the group on the monitor 23, and outputs a voice guidance to that effect from the speaker 24. Here, the customer U selects the presence of a group member by operating the touch panel of the input unit 28 or the like. The input unit 28 accepts the selection that there is a member of the group, then displays a screen for personal registration of the group member on the monitor 23, and provides voice guidance from the speaker 24 prompting the user to input and select necessary items for predetermined items. Output. Thereafter, the group members are individually registered in the same manner as described above. After the personal registration of group members is completed, a screen for selecting members having group attributes and payment authority is displayed on the monitor 23, and voice guidance for prompting selection is output from the speaker 24. After the customer U selects a member having group attributes and settlement authority by operating the touch panel of the input unit 28, etc., through the error check, the group individual registration unit 2B determines each tag ID, group ID, group attribute, and settlement authority. Are registered in the group management database DB3 of the center server via the communication unit 27 and the network 9. 14 and 15 show examples of registered contents. As shown in FIG. 14, the group ID, group attribute, tag ID of the member having the payment authority, and the number of groups are registered in the group master table DB 3a in association with each other. As shown in FIG. The tag ID and group ID of each member are registered in association with each other. Here, the start date and time is the date and time when registration is performed, and the end date and time is the date and time when the user no longer belongs to the group. At the time of registration, the maximum value (9999/12/31) is set.

  It is also possible to register hierarchized groups. In the example of FIGS. 14 and 15, groups with group IDs “G2” (couple), “G3” (friends), and “G5” (couples) are registered as subordinate groups of group ID “G4” (bus tour). Has been. This can be seen from FIG. 15 that the record with the group ID “G4” is always included in the record with the same tag ID as the records with the group IDs “G2”, “G3”, and “G5”.

  In the group registration unit 3A, the basic processing is the same, but in this case, since the personal registration for the members of the group has been completed, the member's wireless tag 50 is detected by the first communication unit 31. The tag ID is read, and this is associated with the group ID and registered in the group management database DB3.

  Next, processing when the customer U changes group registration will be described. The group registration is changed by the group changing unit 3B of the terminal device 3. Hereinafter, it is assumed that the output of the voice guidance by the speaker 33 is performed as appropriate, and a description thereof will be omitted.

  The customer U performs menu selection by operating the touch panel of the input unit 37 in accordance with the display on the monitor 32 of the terminal device 3, and selects group change. The group changing unit 3B communicates with the wireless tag 50 of the customer U through the first communication unit 31, reads the tag ID written in the wireless tag 50, and passes through the second communication unit 36 and the network 9 to the center server. 4 is accessed to obtain information representing the group registration status of the customer U. Next, a screen prompting the user to select whether to leave the existing group or join a new group is displayed on the monitor 32. When the customer U selects withdrawal from an existing group by the input unit 37, a list of groups to which the customer U is currently subscribed is displayed on the monitor 32, and the customer U is allowed to select a group desired to leave. When the customer U selects a group desired to be withdrawn by the input unit 37, the group U table DB3b of the center server 4 is accessed via the second communication unit 36 and the network 9, and the tag ID of the customer U and the group The end date / time of the record having the group ID is updated to the current date / time, and the number of groups in the group master table DB 3a is updated. On the other hand, when the customer U selects to join a new group, a message prompting the user to read the wireless tag 50 of the member of the new group is displayed on the monitor 32. Then, the first communication unit 31 performs communication with the wireless tag 50 of the new group member, reads the tag ID written in the wireless tag 50 of the new group member, the second communication unit 36, the network 9, access the group management database DB 3 of the center server 4, obtain information indicating the group registration status of the members of the new group, and display a list of groups to which the members of the new group are currently subscribed on the monitor 32. And prompts the customer U to select whether to select a group that they want to join or to register a new group. Here, when the customer U selects a predetermined group from the list of groups to which a new group member is currently subscribed by the input unit 37, the center server is connected via the second communication unit 36 and the network 9. 4 is accessed, a record having the tag ID of the customer U and the group ID of the selected group is inserted, and the number of groups in the group master table DB 3a is updated. On the other hand, when the customer selects a method for registering a new group, a screen for selecting the attribute of the group is displayed on the monitor 32, and after the selection is made by the input unit 37, the second communication unit 36 is selected. The group master table DB 3a of the center server 4 is accessed via the network 9, and a record with a new group ID is inserted. Also, the group membership table DB 3b is accessed, and a record having the tag ID of the customer U and a new group ID and a record having the tag ID of the new member and the new group ID are inserted.

  In the example of FIG. 15, the customer with the tag ID “8” leaves the group with the group ID “G3” at 13:00 on September 4, 2003, and at the same time, the customer with the tag ID “6” and the new group ID “ It turns out that the group of “G5” was formed. At this time, since the end date and time of the record of the group ID “G3” of the tag ID “6” are all the maximum value, the customer with the tag ID “6” is not leaving the existing group (group ID “G3”). You can see that they are not going. Further, the customer with the tag ID “7” becomes a new member of the group with the group ID “G6” to which the customers with the tag ID “9” and “10” already belong at 13:30 on September 4, 2003. I understand that.

  Next, processing when the customer U receives provision of service information will be described. FIG. 19 is a flowchart showing processing performed when providing service information in the present embodiment. Here, processing performed in the service information providing unit 3C of the terminal device 3 will be described. The control unit 35 of the terminal device 3 causes the first communication unit 31 to always send an inquiry signal (step S1), and the first communication unit 31 further receives a reply signal to the inquiry signal from the wireless tag 50 of the customer U. Monitoring is started (step S2). If step S2 is affirmed, the tag ID included in the reply information represented by the reply signal is transmitted from the second communication unit 36 to the center server 4 (step S3). If step S2 is negative, the process returns to step S1.

  In the center server 4, the communication unit 41 receives the tag ID (step S4), and the control unit 44 refers to the customer database DB2 stored in the memory 42 and is registered in the customer U corresponding to the received user ID. Information about the category of service information obtained is acquired (step S5). Subsequently, the service information to be provided is acquired with reference to the provided information database DB4 (step S6). For example, in the case of the customer with the tag ID “2” in the customer database DB1 of FIG. 13, the category of information desired to be provided is a restaurant, so the information category of the provided information database DB4 of FIG. Are candidates for provision. Here, from the group affiliation table DB3b in FIG. 15, this customer belongs to the group ID “G1”, and from the group master table DB3a in FIG. 14, this group has the group attribute “family” and the number of groups. Is "3". Therefore, the information ID “store B · four seats / vacancy” is selected as the information that satisfies the provision condition among the records whose information category is “restaurant” in the provision information database DB4 of FIG. To get. In addition to group attributes, information to be provided based on individual attributes registered in the customer database DB2 and personal attributes such as sex and age of provision targets registered in the provision information database DB4 It is also possible to determine.

  And the acquired service information is transmitted to the terminal device 3 (step S7).

  In the terminal device 3, the second communication unit 36 receives the service information (step S 8), displays the service information received by the control unit 35 on the monitor 32 (step S 9), and the service information audio from the speaker 33. Is output (step S10), and the process is terminated.

  FIG. 20 is a diagram illustrating an example of service information output from the terminal device 3. Here, an example of providing attraction waiting time and service information for making a reservation is shown. As shown in FIG. 20, the attraction time of the attraction and a character indicating whether or not to make a reservation are displayed on the monitor 32, and a voice “Do you make a reservation?” Is output from the speaker 33. Here, the monitor 22 is a touch panel, and the customer U can input whether or not to make a reservation by touching the “Yes / No” portion of the monitor 32.

  Next, processing when the customer U uses the automatic photographing apparatus 1 will be described. FIG. 21 and FIG. 22 are flowcharts showing processing performed at the time of photographing in the automatic photographing apparatus 1.

  The control unit 14D of the imaging device 14 receives information indicating the number of visitors at all times from the gates 11A and 11B (step S21), and compares the number of visitors with the threshold value Th1 to determine the number of visitors to the area 19. It is determined whether or not the threshold value is Th1 or more (step S22). If step S22 is positive, the photographing unit 14A is switched to the manual photographing mode (step S23), and the process proceeds to step S25. When step S22 is affirmed, as described above, the shooting mode may be switched to the manual shooting mode, the shooting mode in which the customer U is called for shooting, or the like.

  If step S22 is positive, the control unit 14D switches the photographing mode of the photographing unit 14A to the automatic photographing mode (step S24). Subsequently, the control unit 14D starts monitoring whether or not a signal indicating that the reply signal has been received from the wide area sensor 12 has been transmitted (step S25). A standby state in which shooting can be performed is set (step S26).

  Next, the control unit 14D causes the communication device 13 to always send an inquiry signal (step S27), and the communication device 13 further receives a reply signal to the inquiry signal from the wireless tag 50 of the customer U existing in the imaging area 1A. Monitoring is started (step S28). When step S28 is affirmed, the customer U in the imaging area 1A is detected by the person sensors 16A and 16B (step S29), and the imaging unit 14A is panned and tilted to capture the customer U (step S30). If step S28 is negative, the process returns to step S27.

  Then, the control unit 14D determines whether or not the photographing unit 14A has captured the customer U (step S31), and if step S31 is negative, the process returns to step S29. If step S31 is positive, it is determined whether the shooting mode is automatic shooting or manual shooting (step S32).

  When the shooting mode is automatic shooting, the control unit 14D gives an instruction to perform shooting to the display unit 15 (step S33), and the imaging unit 14A is synchronized with the timing of the shooting instruction sound output from the display unit 15. The customer U is photographed to acquire the image data S1 (step S34).

  On the other hand, when the shooting mode is manual shooting, the control unit 14D instructs the display unit 15 to cause the customer U to press the shooting button 53 of the wireless tag 50 (step S35). Then, the control unit 14D starts monitoring whether or not the communication device 13 has received the shooting instruction signal transmitted by the wireless tag 50 when the customer U presses the shooting button 53 (step S36). If the determination is affirmative, the process proceeds to step S34, and the imaging unit 14A performs imaging to acquire image data S1.

  And control part 14D transmits the reply information represented by the reply signal which image data S1 and the wireless tag 50 transmitted via the communication part 14G to the center server 4 (step S37), and complete | finishes a process.

  In the center server 4, the management unit 43 generates the image database DB1 from the header information of the image data S1 transmitted from the automatic photographing apparatus 1. FIG. 12 shows an example of the generated contents.

  Thereafter, the customer U uses the terminal device 3 to search and order the captured image. In the image search unit 3D of the terminal device 3, when the first communication unit 31 receives the reply information from the wireless tag 50 possessed by the customer U, it accesses the center server 4 via the second communication unit 36 and the network 9. The tag ID included in the reply information is transmitted to the center server 4. The control unit 44 of the center server 4 searches the image database DB1 stored in the memory 42 using the tag ID as a key, and acquires the image data S1 classified by the tag ID. Here, based on this tag ID, the group affiliation table DB 3b is accessed, and the group ID of the group to which the customer belongs is acquired. Also, tag IDs of other subjects appearing in the image are acquired, and the search availability management table DB 3c is accessed using this tag ID as a key. Check if it exists. If there is an entry in this database, it is not possible to search for this image from customers belonging to the group with the group ID that matches the search NG group ID, even if they are members of the same group. For example, in the example of FIG. 16, the customer with the tag ID “5” belongs to the group ID “G4” (see FIG. 15), but the search NG group ID “G4” is the customer with the tag ID “5”. It is registered. Therefore, even if an image of the image ID “P011” in the image database DB1 of FIG. 12 is acquired by a search by a customer of the same group ID “G4”, for example, a customer of the tag ID “8”, this image cannot be displayed. Can not. When it is determined that the search is possible by this check, the acquired image data S1 is returned to the terminal device 3. The terminal device 3 displays the received image data S1 on the monitor 32. Specifically, for example, as shown in FIG. 23, a list of thumbnail images of the image data S1 sorted in the order of file names is displayed on the monitor 32 of the terminal device 3. The list of thumbnail images includes a file name, a shooting date and a shooting area name.

  The above-described search permission / inhibition setting is performed based on the input from the input unit 37 in accordance with the screen display of the monitor 32 in the group registration units 2B and 3A.

  Here, only the image associated with its own tag ID is displayed, but based on this tag ID, the group membership table DB 3b is accessed to identify the group ID of the group to which it belongs, By identifying the tag IDs of the members belonging to the group with the group ID and acquiring the images associated with the tag IDs of the members, it is possible to display all the images showing the members of the group to which the members belong. It is.

  The customer U selects a thumbnail image for performing an order such as a print order or recording on a CD-R from the list of thumbnail images according to the screen displayed on the monitor 32 or the voice guidance output from the speaker 33, A template to be combined with the image at the time of printing is also selected and an order is instructed. The input unit 37 of the terminal device 3 accepts an order instruction and places an order with respect to the center server 4 via the second communication unit 36 and the network 9. Here, it is also possible to prepare a plurality of templates and change a selectable template according to the group attribute and the number of people of the group master table DB3a, the sex and the age of the customer database DB2.

  When placing an order with the center server 4, the center server 4 transmits the ordered image data S 1 to the laboratory 5. The laboratory 5 prints the image data S1 and records it on a CD-R or the like according to the order. Here, in the lab 5, the customer database DB2 and the group management database DB3 of the center server 4 are accessed, and when the group attribute to which the ordered customer belongs is “family”, one sheet is printed for the entire group, In the case of other group attributes, printing is performed for the number of members.

  Finally, processing when the customer U makes a settlement will be described. Settlement is performed by the terminal device 3.

  When payment is selected from the menu displayed on the monitor 32 of the terminal device 3, in the payment unit 3F, the first communication unit 31 communicates with the wireless tag ID 50 of the customer U to acquire the tag ID. Then, the group management database DB3 of the center server 4 is accessed via the second communication unit 36 and the network 9, and it is checked whether or not the customer having the tag ID has the settlement authority. Specifically, in the case of the customer with the tag ID “1” in FIG. 15, the group affiliation table DB 3b is accessed to obtain the group ID “G1” of the affiliation group. Next, the group master table DB 3a is accessed, and the tag ID “1” of the customer who has the settlement authority of the group with the group ID “G1” is acquired. Here, since the tag ID of the customer who is going to make a payment matches with “1”, it is determined that payment is possible. If it is determined that the user does not have the settlement authority, the fact is displayed on the monitor 32. If it is determined that the user has the settlement authority, the transaction details database DB5 is subsequently accessed, transaction details of all members of the group to which the customer U belongs are obtained, and the total amount is calculated. Specifically, in the case of the customer with the tag ID “1”, the record shown in FIG. 18 is acquired from the transaction details database DB5, and a total amount of 3150 yen is calculated. The center server 4 returns the transaction detail record and the total amount to the terminal device 3. In the terminal device 3, the transaction details and the total amount are displayed on the monitor 32 to prompt selection of a settlement method. The customer U makes a payment by collecting the members of the group by a desired payment method such as a credit card.

  As described above, in the theme park system according to the embodiment of the present invention, the group registration units 2B and 3A associate a group ID with a tag ID for identifying each of a plurality of customers constituting the group, and A means for registering each customer as a member of a group and providing each service provides services such as service information provision, automatic photographing, image search, ordering, and settlement. Here, according to the following features, it becomes possible to flexibly and accurately correspond to a more complicated group aspect, and to provide a service with a higher utility value as a group.

  First, the group registration units 2B and 3A further register the group attribute in association with the group ID, and the means for providing each service provides the service according to this group attribute. Instead of treating groups in the same way, different services can be provided for each group, and flexible, accurate, and detailed services are realized and effective.

  Specifically, in the case of the automatic photographing service, the image ordering unit 3E determines the types of templates that can be selected at the time of order based on the group attribute identified by the tag ID associated with the image and the group ID associated with the image. In the lab 5, the number of output images is determined so that, for example, one output for the group in the case of a family group, and the output for the number of members in the case of a friend group, an accurate output for each group. Service can be realized.

  In the case of an information providing service, information suitable for the customer of the group member is output based on the attribute of the group identified by the group ID associated with the tag ID for identifying the customer. In the case of providing information in, it is possible to provide accurate information for each group, such as providing the family group with waiting time information for family attractions.

  Second, since the group registration units 2B and 3A can be registered by associating one tag ID with two or more group IDs, even when one customer belongs to a plurality of groups, it is flexible and accurate. Since it can respond, one customer can receive an appropriate service as a member of each group and is effective.

  Third, the group changing unit 3B associates a tag ID associated with a certain group ID with a group ID that identifies a group different from the group identified by the group ID, and is identified by the tag ID. For example, if a customer belongs to a group in the morning of the day and belongs to another group in the afternoon, It becomes possible to respond dynamically to changes in the composition of the group, and accordingly, the provided service can be dynamically changed, which is effective.

  In addition, since the group changing unit 3B registers the group valid period in which the customer is effective as a member of the group and the group ID for identifying the group in association with each other, addition of the belonging group or abandonment of the previous belonging group Thus, it is possible to flexibly cope with more complicated changes in the group mode, and it is more effective.

  Fourth, since each service providing means provides a service according to the number of members of the group, it is possible to provide a service with a stronger awareness of the group, which is effective.

  Specifically, in the information providing service, based on the number of members of the group identified by the group ID associated with the tag ID identifying the customer, information suitable for the customer of the group member is output. So, for example, it is possible to provide services such as guidance on availability according to the capacity of theme park attractions and guidance on availability of seats with a specific number of people in restaurants. is there.

  Fifth, in the automatic photographing service, whether or not the image retrieval unit 3D can retrieve the photographed image is set for each group identified by the group ID associated with the tag ID associated with the image. As a result, each customer can set security for image retrieval in units of groups, and can provide highly practical services.

  Sixth, the group registration unit 2B, 3A associates a tag ID that identifies a member having the authorization to pay for a predetermined product and / or service among the members of the group with a group ID that identifies the group. In addition, in the settlement, for the group, the consideration of the predetermined goods and / or services is aggregated, and the member having the settlement authority performs the settlement together, so the member having the settlement authority in the group However, it becomes possible to make payments for product purchases and service usage charges for the entire group, making it easier for customers U to manage purchase fees and usage charges. Is more efficient than doing

  In this embodiment, the group ID is managed on the center server 4 side, but the group ID may also be written in the wireless tag 50.

  In the present embodiment, the wireless tag 50 is used as means for holding information for identifying a customer individual. However, a mobile communication terminal such as a PHS or a mobile phone may be used.

  In the present embodiment, group registration is performed by an input operation from the customer registration device 2 or the terminal device 3, but a group-specific wireless tag registered in advance may be distributed. Furthermore, a dedicated wireless tag may be distributed for each attribute of a group such as a family, a couple, or a friend.

  Further, after the wireless tag 50 is distributed, the wireless tags 50 possessed by the customers who are members of the group may be scanned in a batch. Specifically, group registration means using a group registration zone as shown in FIG. 24 can be considered. As shown in FIG. 24, this group registration means transmits inquiry signals representing inquiry information to the first gate 61A, the second gate 61B, and 1 in the communication area in both gates. A communication unit 62 that receives a reply signal to the inquiry signal from the wireless tag 50 described above and an output unit 13B that outputs reply information represented by the reply signal received by the communication unit 62 to the network 9 are provided. Group registration by this means is performed as follows. First, the first gate 61A opens, and the group members enter both gates. Next, the first gate 61A is closed, and the communication unit 62 detects all the wireless tags 50 in its communication area, and reads the tag ID written in the wireless tag 50. The output unit 62 sends the read tag ID information to the center server 4 via the network 9, and the center server 4 determines that the received tag ID is a member of one group and assigns a group ID. And registered in the group management database DB3. When registration is complete, the second gate 61B opens and the member leaves. When group registration is performed as described above, registration can be performed in a shorter time and more easily than when a predetermined terminal is used.

  In addition, if the theme park system of the present embodiment further includes a database for storing the history of attractions and restaurants used by each customer, the attributes of each customer registered in the customer database DB2 are used. In addition to being able to grasp the usage trend of facilities such as trajectory, staying facilities, and staying time for each customer attribute, by using the information registered in the group management database DB3, It is also possible to grasp the usage trend of the above facilities, the utilization of information in the marketing field is realized, and it can be used for manipulating the flow of customers in the theme park.

The schematic block diagram which shows the structure of the theme park system by embodiment of this invention Schematic perspective view showing configuration of automatic photographing apparatus Schematic block diagram showing the configuration of the wide area sensor Schematic block diagram showing the configuration of the communication device Schematic block diagram showing the configuration of the imaging device Schematic block diagram showing the configuration of the display Schematic block diagram showing the configuration of the wireless tag Schematic block diagram showing the configuration of the customer registration device Schematic block diagram showing the configuration of the terminal device Schematic block diagram showing the configuration of the center server The figure which shows the structure of the database in this embodiment. Figure showing an example of an image database Diagram showing an example of customer database The figure which shows an example of the group master table of a group management database The figure which shows an example of the group affiliation table of a group management database The figure which shows an example of the search management table of a group management database Figure showing an example of the provided information database Diagram showing an example of transaction details database A flowchart showing processing performed when providing service information in the present embodiment The figure which shows the state in which service information is output from a terminal device The flowchart which shows the process performed at the time of imaging | photography in an automatic imaging device (the 1) Flowchart showing processing performed at the time of photographing in the automatic photographing apparatus (part 2) Figure showing a list of thumbnail images Schematic diagram showing an example of group registration means using a group registration zone

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Automatic imaging device 1A Imaging area 2 Customer registration device 3 Terminal device 4 Center server 5 Lab 9 Network 11A, 11B Gate 12 Wide area sensor 13, 13 'Communication device 14, 14' Imaging device 15 Indicator 16A, 16B Person sensor 21 Tag Write unit 22 Tag discharge unit 23 Monitor 24 Speaker 25 Memory 26 Control unit 27 Communication unit 28 Input unit 31 First communication unit 32 Monitor 33 Speaker 34 Memory 35 Control unit 36 Second communication unit 37 Input unit 41 Communication unit 42 Memory 43 Management unit 44 Control unit 50 Wireless tag 51 Memory 52 Communication unit 53 Shooting button 54 Control unit 61A First gate 61B Second gate 62 Communication unit 63 Output unit

Claims (12)

Group registration means for associating group identification information for identifying a group composed of a plurality of customers with personal identification information for identifying each of the plurality of customers, and registering each of the plurality of customers as a member of the group When,
Service providing means for providing each member of the registered group with a service having a high utility value as the group,
The group registration means further registers the attribute of the group in association with the group identification information;
The service providing system, wherein the service providing means provides the service according to an attribute of the group. The service providing means is
Identification information transmission means for transmitting the personal identification information for identifying the customer possessed by the customer;
In response to reception of the personal identification information from the identification information transmission means, photographing means for automatically photographing the customer who possesses the identification information transmission means,
Image storage means for storing the image output by the automatic photographing and the personal identification information received by the photographing means in association with each other;
An image output unit that acquires the image from the image storage unit and outputs the image to a predetermined medium, and provides an automatic photographing service;
The image output means determines the output number of the image based on an attribute of a group identified by group identification information associated with personal identification information associated with the image. Item 4. The service providing system according to Item 1. The service providing means is
Information storage means for storing information relating to various products and / or services provided to the customer in association with attributes of the group suitable for providing the information;
Providing an information providing service, comprising information output means for outputting the information suitable for the customer based on the attribute of the group identified by the group identification information associated with the personal identification information for identifying the customer The service providing system according to claim 1, wherein: Group registration means for associating group identification information for identifying a group composed of a plurality of customers with personal identification information for identifying each of the plurality of customers, and registering each of the plurality of customers as a member of the group When,
Service providing means for providing each member of the registered group with a service having a high utility value as the group,
The service providing system, wherein the group registration means is capable of registering the personal identification information and the two or more group identification information in association with each other.   5. The service providing system according to claim 4, wherein the two or more group identification information associated with the personal identification information identifies a hierarchical group. Group registration means for associating group identification information for identifying a group composed of a plurality of customers with personal identification information for identifying each of the plurality of customers, and registering each of the plurality of customers as a member of the group When,
Associating the personal identification information associated with the group identification information with group identification information identifying a group different from the group identified by the group identification information, and identifying a customer identified by the personal identification information Group change means to change and register as a member of another group,
A service providing system comprising service providing means for providing each member of the registered group with a service having high utility value as the group.   7. The service provision according to claim 6, wherein the group changing means registers the group validity period in which the customer is effective as a member of the group in association with group identification information for identifying the group. system. Group registration means for associating group identification information for identifying a group composed of a plurality of customers with personal identification information for identifying each of the plurality of customers, and registering each of the plurality of customers as a member of the group When,
Service providing means for providing each member of the registered group with a service having high utility value as the group;
The service providing system, wherein the service providing means provides the service according to the number of members of the group. The service providing means is
Information storage means for storing information relating to various products and / or services provided to the customer in association with the number of members of the group suitable for providing the information;
An information output service comprising: information output means for outputting the information suitable for the customer based on the number of members of the group identified by the group identification information associated with the personal identification information for identifying the customer; 9. The service providing system according to claim 8, wherein the service providing system is provided. The service providing means is
Customer registration means for registering the customer attribute in association with personal identification information for identifying the customer;
The information storage means stores the information in further association with a customer attribute suitable for providing the information;
10. The information output unit is configured to output the information suitable for a customer based on a customer attribute associated with personal identification information for identifying the customer. Service provision system. Group registration means for associating group identification information for identifying a group composed of a plurality of customers with personal identification information for identifying each of the plurality of customers, and registering each of the plurality of customers as a member of the group When,
Service providing means for providing each member of the registered group with a service having a high utility value as the group,
The service providing means is
Identification information transmission means for transmitting the personal identification information for identifying the customer possessed by the customer;
In response to reception of the personal identification information from the identification information transmission means, photographing means for automatically photographing the customer who possesses the identification information transmission means,
Image storage means for storing the image output by the automatic photographing and the personal identification information received by the photographing means in association with each other;
In response to the customer search request, image search means for searching and acquiring an image associated with personal identification information for identifying the customer from the image storage means;
A search availability setting unit configured to set, for each group identified by the group identification information associated with the personal identification information associated with the image, whether or not the image can be retrieved by the image retrieval unit; A service providing system characterized by providing a service. Group registration means for associating group identification information for identifying a group composed of a plurality of customers with personal identification information for identifying each of the plurality of customers, and registering each of the plurality of customers as a member of the group When,
Service providing means for providing each member of the registered group with a service having a high utility value as the group,
The group registration means further registers personal identification information for identifying a member having a payment authority for a predetermined product and / or service among members of the group in association with the group identification information for identifying the group. Is,
The service providing system, wherein the service providing means totals the value of the predetermined product and / or service for each group, and a member having the settlement authority performs settlement collectively.

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