JP2004240942A - Information and service providing method and information and service providing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide customization information of user-specific attributes with high versatility in an IC card or the like used by a user, to provide information that meets the needs of the user, select an operation of the system, and use the information. It is an object of the present invention to provide an information / service providing method and an information / service providing system which can enhance the convenience of a person.
Kind Code: A1 When a user having a card unit approaches a public unit, the card unit stores information necessary for operating the public unit. Is passed to the public department 1, and the public department 1 converts the information into information that is more user-friendly and provides the user with information or services.
[Selection diagram] Fig. 1

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an information / service providing method and an information / service providing system for providing information and services to users, and more particularly to a technique for changing the provision of information and services based on user information. For example, the present invention relates to a technology that is effective when used in an information / service providing system in a public institution or an educational information / service providing system that provides education-related information.
[0002]
[Prior art]
According to the studies made by the present inventors, the following technologies can be considered for the information and service providing system.
[0003]
(Prior art 1)
2. Description of the Related Art Conventionally, as a technique using an IC card, it is often used for user authentication, electronic money, a prepaid (rewritable) card, and the like for confirming whether the user of the system is the user.
[0004]
(Prior art 2)
As a system utilizing personal attribute information, there has been a voice guidance system using a card with a built-in transmission device (for example, see Patent Document 1).
[0005]
(Prior art 3)
In addition, as conventional information providing systems, there are few systems in which an information providing method can be changed by a user, and only information is provided uniformly.
[0006]
Further, even if the user can change the method of providing information, it provides only uniform information such as switching to audio output in the case of visual impairment, and does not allow detailed changes such as changing the output level. Even if the information providing method is changed, the user must switch the information providing method by himself / herself, and the user may not know the changing method.
[0007]
[Patent Document 1]
JP-A-6-63070
[0008]
[Problems to be solved by the invention]
By the way, the inventors of the present invention have studied the technology of the information and service providing system as described above, and have found the following.
[0009]
The prior art 1 is used only for confirming the identity of the person, and is poor in versatility. Also, the versatility of the card itself is very high, and the fields used are various, but it has not reached the stage of applying the information contained therein. Also, cards that use a combination of user authentication and electronic money, etc., only use the information contained in the IC directly, and are considered to have low applicability of data, making it difficult to steal information. Since personal data of individuals is included, there is a problem that there is a possibility of abuse.
[0010]
Further, in the prior art 2, a system is used in which voice guidance is performed when a user approaches a target facility by using a dedicated card. However, in this case, the card itself has only a single function, so that it is poor in versatility and In addition, since the main body contains a battery, it is necessary to replace the battery.
[0011]
In the case of the prior art 3, even if the method of providing information can be changed, it is not necessarily a providing method that really meets the needs of the user. Had the problem that it was not effective.
[0012]
Therefore, a first object of the present invention is to provide a non-contact information recording medium such as an IC card used by a user with customized information (at a visual acuity, a physical obstacle, a walking speed, a reaction speed, etc.) Information and service providing method and information that can enhance the user's convenience by storing information such as speed, language, etc.) to select the information providing method and system operation that meet the user's needs on the system side.・ To provide a service providing system.
[0013]
In the present invention, data stored in a non-contact information recording medium such as an IC card does not necessarily include personal data of an individual, and can be used by storing only attributes. Therefore, the possibility of misuse is reduced. It is possible.
[0014]
Further, a second object of the present invention is to provide a public information / service providing system that does not burden the user by using a non-contact information recording medium such as an IC card. It is an object of the present invention to provide an information and service providing system which can be expected to be shared with other systems as well as the system according to the present invention by using a medium.
[0015]
Further, a third object of the present invention is to provide information provision according to the behavior of the user and assisting means for living by enabling the user to store information on a non-contact information recording medium such as an IC card. It is in.
[0016]
[Means for Solving the Problems]
The information / service providing method according to the first invention reads information necessary for providing information or a service to a user from a contactless information recording medium in which customized information about the user is written by the user, and reads the information. Information or services are provided based on the information.
[0017]
An information / service providing system according to a second invention is a non-contact information recording medium in which customization information on a user is written, a customization unit for writing customization information on a user in the non-contact information recording medium, and a non-contact information recording medium. It is provided with a providing means for reading information necessary for providing information or a service to a user from a medium and providing the information or service based on the read information.
[0018]
An information / service providing system according to a third aspect of the present invention includes a plurality of providing units having a reading unit that reads information necessary for providing information or a service to a user from a contactless information recording medium and a communication unit that transmits and receives information. And a control unit to which a plurality of providing units are connected, wherein the control unit receives the information read from the non-contact information recording medium by the first providing unit among the plurality of providing units, and The second providing means, which has transmitted the information to the second providing means and received the information transmitted from the control means, provides information or a service based on the received information.
[0019]
An information / service providing system according to a fourth invention is a non-contact information recording medium in which customization information relating to user education is written by a user, a reading unit for reading customization information from the non-contact information recording medium, and transmission and reception of information. A plurality of providing means having a communication means for performing, a plurality of providing means are connected, comprising a control means having a database in which education library and lecture timetable data and education curriculum data in which information about education is stored, The control means receives the information read from the non-contact information recording medium by the providing means, selects and processes the information stored in the education library based on the received information and the information stored in the database, and provides the education information. Providing means for transmitting the educational information transmitted from the control means to the providing means as , Based on the received training information, and performs providing information or services related to education for users.
[0020]
The information / service providing system according to the present invention always provides information suitable for a user or device to be used by using information stored in a network or a non-contact information recording medium even when providing means are scattered in remote locations. It is possible.
[0021]
BEST MODE FOR CARRYING OUT THE INVENTION
The present invention relates to a non-contact type IC card storing customized information such as attribute information of a user, an IC card reader / writer for reading the information, and a server for utilizing information read from the non-contact type IC card. The present invention is embodied by an information processing device, an output device or an operation device for feeding back information to a user, and the embodiments of the present invention will be described below in detail with reference to the drawings.
[0022]
(Embodiment 1)
An example of the configuration of the information / service providing system according to the first embodiment of the present invention will be described with reference to FIG. FIG. 1 shows a configuration diagram of an information / service providing system.
[0023]
In FIG. 1, the information / service providing system includes a public unit 1 serving as providing means installed in each public institution, a server unit 14 serving as control means, a mobile unit 15 serving as providing means, a customizing unit 20 serving as customizing means, It comprises a card unit 26 such as a non-contact IC card which is an example of a non-contact information recording medium.
[0024]
The public unit 1 is composed of a processing device 2, an output device 7 whose service or information providing method is variable based on customization information, and a communication unit 8 used for transmitting information. , A card detection unit 3, a card reader / writer 4, a data storage unit 5, and an arithmetic processing unit 6.
[0025]
The server unit 14 includes a plurality of public units 1 and is used for transmitting and receiving information obtained therefrom. The server unit 14 includes a communication unit 9 for transmitting and receiving, and a processing server 13. Comprises an arithmetic processing unit 10, a card ID storage unit 11, and an information storage unit 12.
[0026]
The mobile unit 15 is a part of the information processed by the server unit 14 that exists for using information of each public unit 1. The mobile unit 15 includes a communication unit 17 for transmitting and receiving to and from the server unit 14, It comprises a card reader / writer 16 having a function, an arithmetic processing unit 18, and a storage unit 19.
[0027]
The customizing section 20 is a section used by the user to write the user's own customizing information into the card section 26. The customizing section 20 is a PC 23 such as a personal computer operated by the user, a card reader / writer 21, and the user and the PC 23. The PC 23 is composed of software 24 executed on the PC 23 and an arithmetic processing unit 25.
[0028]
The customizing unit 20 may be owned by the user himself, and may write his / her own customizing information in the card unit 26. The customizing unit 20 may be installed together with the public unit 1 of each public institution. When using the institution, the customization unit 20 installed in each public institution may write the user's own customization information in the card unit 26.
[0029]
Further, the card unit 26 is an information medium such as a non-contact IC card used in the information and service providing system of the first embodiment and is a single system, and includes a card detection unit 3 and a card reader / writer 4 of the public unit 1. The customizing unit 20 includes an input / output unit 30 for performing input / output with the card reader / writer 21 and the like, an arithmetic processing unit 29, a card ID storage unit 27, and an attribute storage unit 28.
[0030]
Next, an example of a specific configuration of the information / service providing system according to the first embodiment will be described with reference to FIG.
[0031]
FIG. 2 is a system conceptual diagram showing an example in which the system shown in FIG. 1 is applied to each public institution. In the case where a wheelchair user goes out while wearing a card unit 26 in which customizing information is written by a customizing unit 20. FIG.
[0032]
2, the information / service providing system includes a user 31 wearing an IC card corresponding to the card unit 26, an escalator 32, an elevator 33, a bank cash dispenser 34, and a bus stop 35 corresponding to the public unit 1. , A station ticket gate 36, a processing unit 37, which corresponds to the server unit 14 and is installed in each public transportation system, connects the mobile unit 15 of FIG. 1 to a control center 38 for transmitting and receiving information, and a mobile terminal ( It comprises a bus driver 39 wearing a mobile unit 15 (corresponding to the mobile unit 15) and a station attendant 40 wearing a mobile terminal (corresponding to the mobile unit 15).
[0033]
Further, the processing device unit 37 of each of the public institutions 32 to 36 indicates the processing device 2 included in the public unit 1, and each of the public institutions 32 to 36 controls the communication unit 8 of the public unit 1. It is also possible to omit and operate alone, for example, the output device 7 included in the public unit 1 by changing the operation of the escalator 32, the elevator 33, changing the output of the cash dispenser 34 in the bank, etc. It is.
[0034]
Note that FIG. 2 corresponds to the presence of a plurality of public units 1, and the scope of the present invention is not limited to that shown in FIG. 2, but can be applied to various public institutions.
[0035]
Next, an example of the operation of the information / service providing system according to the first embodiment will be described with reference to FIGS.
[0036]
First, a use procedure performed by a user will be described.
[0037]
FIG. 3 is a flowchart showing a use procedure performed by the user.
[0038]
First, the user writes the customization information on the IC card by himself (S42), departs from a certain point (S43), enters the ticket gate of the station (S44), gets on and off the train (S45, S46), The user goes on and off the escalator on the premises (S47), and performs the usage procedure until he leaves the station ticket gate (S48).
[0039]
Hereinafter, the operation of each usage procedure shown in FIG. 3 will be described.
[0040]
First, the procedure for writing the customization information to the IC card in S42 of FIG. 3 will be described.
[0041]
4 is a flowchart showing the operation of software for customizing the contents described in the IC card. FIG. 5 is an example of a menu screen displayed by the software. FIG. 6 is an example of customization information written on the IC card by the software. Show.
[0042]
First, in order to write the customization information on the IC card as the card unit 26, the user uses the customization unit 20 to activate the software 24 and perform the processing. Hereinafter, the writing of the customization information will be described according to the processing flow of the software 24.
[0043]
First, the user activates the PC 23 and activates the software 24 accordingly (S50). When the software 24 is started, an instruction to put the IC card on the card reader / writer is displayed on the screen of the input / output device 22 of the PC 23, and the user puts the IC card to be written on the card reader / writer 21 (S51). ).
[0044]
When the card reader / writer 21 and the software 24 recognize the IC card, for example, a menu screen as shown in FIG. 5 is displayed (S52). The menu screen shown in FIG. 5 has a screen configuration that can be selected with an input device such as a mouse, and an arbitrary menu is selected according to the purpose (S53). Then, according to the selected menu, the user inputs attribute information of personal customization (S54).
[0045]
Here, the attribute information input in S54 will be described.
[0046]
The attribute information is input in units according to the purpose. For visual acuity and hearing, a commonly used unit (acuity: 0.1, hearing: *. * Db, etc.) is used. For example, a unique measurement procedure is provided for the walking speed, the reaction speed, and the like, so that the user can measure and input it. As for the reaction speed of a fingertip or the like, the speed at which an input device such as a mouse is input a plurality of times is calculated by the software 24 and the arithmetic processing unit 25, and is replaced with a speed such as millisecond. As for the walking speed, calculation and acquisition of the attribute information are performed by inputting a question such as how much the user has progressed while the PC 23 is sounding.
[0047]
Also, when using a wheelchair or the like, a list of used appliances is prepared in a menu, and attributes can be registered by selecting the menu. As for other information, for example, a menu can be prepared in other customization, and input can be performed from the menu. (In this embodiment, for example, the other information includes a train departure station, Enter station information).
[0048]
When a plurality of pieces of information are to be input, the process returns to step S52 so that a plurality of pieces of information can be input.
[0049]
When all the input of the attribute information in S54 is completed, writing to the IC card is performed (S55). When it is confirmed that the writing has been correctly performed, the process of writing to the IC card performed by the user ends.
[0050]
Here, only the process of writing to the IC card has been described, but it is also possible to delete in the same procedure.
[0051]
Here, information written on the IC card will be described.
[0052]
FIG. 6 shows an example of the information written to the IC card in S55 of FIG.
[0053]
The card ID 58 is assigned a unique number for each card at the time of card issuance, and the numbers are not duplicated. When the user obtains the IC card, the card ID is already stored, and the user can use this system without being conscious.
[0054]
The attribute 59 is the attribute information written in S55 of FIG. 4, and the attribute and the content are respectively written. However, since only arbitrary information is written, the information may be one or plural. . However, the attribute and the content are paired, and one is never empty. If either of them is empty, the system skips it.
[0055]
Next, with reference to FIG. 7, an internal process at the time of entering a ticket gate at a station in S44 of FIG. 3 after the user wears and goes out of the IC card in which the customization information is input in S43 of FIG. 3 will be described.
[0056]
FIG. 7 is a sequence diagram illustrating the operation of the first embodiment. In FIG. 7, the stand-alone type indicates an independent type operation such as the escalator 32 and the elevator 33 that operates independently. The operation at the entrance to the ticket gate including the transmission and reception of the detected and read information will be described.
[0057]
First, when passing through the ticket gate 36 of the station, the card detection unit 3 included in the processing device unit 37 incorporated in the ticket gate device in the ticket gate 36 of the station detects an IC card corresponding to the card unit 26 (S110). After the detection unit 3 detects the IC card, the operation processing unit 29 of the user's IC card extracts information necessary for using transportation from the card ID storage unit 27 and the attribute storage unit 28. The information is transmitted to the ticket gate 36 of the station via the input / output unit 30 (S111).
[0058]
Here, of the attribute information recorded by the customizing unit 20, information such as "movement mode: wheelchair", "departure station: ***", and "arrival station: ---" is read. Regarding which attribute information is to be read, only information to be used is read depending on the suitability of the public facility to be used.
[0059]
As a method of reading necessary information from the IC card, for example, when the IC card side is detected by the card detection unit 3, the public unit 1 is inquired about what information is necessary, A list of necessary information is transmitted, and information is extracted and transmitted on the IC card side based on the list.
[0060]
Alternatively, the public institution having the public unit 1 may have an ID, transmit the ID to the IC card, and the IC card may transmit information corresponding to the ID.
[0061]
Then, the ticket gate 36 of the station corresponding to the public unit 1 transmits the obtained information to the control center 38 corresponding to the server unit 14 (S112).
[0062]
Then, the control center 38 transmits the departure / departure station of the user and the attribute information of the user (being a wheelchair user) to the mobile terminal corresponding to the mobile unit 15 of the departure station staff 40 based on the information of the departure / departure station. (S113).
[0063]
Then, the mobile terminal receives the user attributes, the card ID, and the like, and the station staff 40 having the mobile terminal goes to the user. In this case, the information received by the mobile terminal also includes the operation schedule of the train that is currently operating and has a high probability that the user 31 can get on the train. This is used to simplify input of information to be transmitted together with a completion notification when the user 31 has completed boarding the train. The operation schedule information is stored in the storage unit 19.
[0064]
In this case, in order to confirm that the departure station clerk 40 is the user 31, the information of the card ID 58 of the information already transmitted to the mobile terminal is used, and the information between the mobile terminal and the IC card of the user 31 is used. By matching the card ID 58, it is possible to determine whether or not the user 31. The matching between the IC card and the card ID 58 is performed by the departure station staff 40 approaching the user 31, detecting the card unit 26 by the card detection function of the card reader / writer 16 of the mobile terminal, and receiving the card unit 26 by the communication unit 17. The arithmetic processing unit 18 matches the card ID with the currently detected card ID, and notifies the station attendant 40 of whether or not the matching has been performed by a beep sound or a screen display.
[0065]
Next, an internal process when the user gets on the train in S45 of FIG. 3 and gets off the train in S46 of FIG. 3 will be described with reference to FIG.
[0066]
First, the departure station staff 40 assists the user 31 whose card ID matching is completed to get on the target train. When it is confirmed that the user 31 has boarded the target train, the mobile terminal notifies the user of the completion of boarding and the train ID that can identify the train on board from the operation schedule stored in the storage unit 19. Is selected, and information on the boarding position is also input and transmitted to the control center 38 (S114).
[0067]
Then, the control center 38 receives the information transmitted from the mobile terminal by the communication unit 9, and the arithmetic processing unit 10 matches the information of the card ID storage unit 11 and the information storage unit 12 with the received information, and at the departure station. At the time when it is confirmed that the process is completed, the boarding train including the scheduled arrival time and the arrival home calculated from the user's attribute information and the train ID to the mobile terminal corresponding to the mobile unit 15 of the arrival station staff 40 '. The information and the boarding position are transmitted (S115).
[0068]
Then, the arrival station clerk 40 'promptly moves to the expected arrival position of the user 31 based on the information from the mobile terminal.
[0069]
Then, the train on which the user 31 rides arrives at the arrival station, and the arrival station staff 40 'greets them at the expected arrival position and assists them to get off the target train. When it is confirmed that the user 31 has successfully got off the vehicle, the mobile terminal transmits a disembarkation process completion notification in which the card ID and the completion notification are paired to the control center 38 (S116).
[0070]
Then, the control center 38 receives a notification of the completion of the disembarkation process in the communication unit 9, matches the information in the arithmetic processing unit 10 with the information in the card ID storage unit 11 and the information storage unit 12, confirms that the process is completed, and executes the arithmetic processing. The unit 10 transmits a get-off process completion notification to the plurality of ticket gates 36 corresponding to the public unit 1 at the arrival station (S117). The ticket gate 36 receives the notification of the completion of the getting-off process by the communication unit 8 and stores the notification of the completion of the getting-off process in the data storage unit 5.
[0071]
Next, an internal process at the time of getting on and off the escalator in S47 of FIG. 3 will be described with reference to FIG.
[0072]
First, when the user 31 approaches the escalator 32 corresponding to the public unit 1 while sitting in a wheelchair, the card detection unit 3 in the processing device 2 included in the processing device unit 37 is a card that is an IC card of the user 31. The unit 26 is detected (S100), and the arithmetic processing unit 29 of the IC card extracts from the attribute storage unit 28 attribute information necessary for switching the operation mode of the escalator, that is, information on "moving mode: wheelchair" and extracts the information. The transmitted information is transmitted via the input / output unit 30, and the card reader / writer 4 of the processing device 2 reads the attribute information from the IC card (S101).
[0073]
Then, the read attribute information is analyzed by the arithmetic processing unit 6 to generate information for changing the operation mode of the escalator to the operation for the wheelchair user. Then, the information on the change of the operation mode generated by the arithmetic processing unit 6 is transmitted to the escalator corresponding to the output device 7, the step and the speed of the escalator are switched to the operation for the wheelchair, and the user 31 can use the escalator. It becomes possible (S102).
[0074]
In this case, the operation is changed to the operation for the wheelchair as an independent type of the escalator 32. However, the operation is connected to the control center 38 via the communication unit 8, and the user needs the assistance of a staff member. Then, information to that effect may be transmitted to the mobile terminal of the attendant so that the attendant can provide assistance.
[0075]
Next, the internal processing at the time of exiting the ticket gate of the station in S48 of FIG. 3 will be described with reference to FIG.
[0076]
First, when the user 31 passes through the ticket gate of the arrival station 36 'corresponding to the public section 1 for participation, it is included in the processing unit 37 incorporated in the ticket gate of the station 36'. When the card detection unit 3 detects the IC card corresponding to the card unit 26, the arithmetic processing unit 29 of the IC card reads the card ID from the card ID storage unit 27, transmits the card ID via the input / output unit 30, and transmits the information to the processing unit. The card ID is read by the card reader / writer 4 of 37, the card ID for which the dismounting process has been completed stored in the data storage unit 5 is matched with the currently read card ID, and if they match, the information is read from the data storage unit 5. The information on the departure / arrival station stored in the attribute storage unit 28 in the IC card is deleted by the arithmetic processing unit 29 via the input / output unit 30 (S118).
[0077]
It is conceivable that a plurality of ticket gates are installed in the ticket gate 36 of one station. In this case, the card ID for which the disembarkation process has been completed is held in the processing unit 37 of each ticket gate, and this ID is controlled through the control center 38 as necessary to delete or save. It is possible to periodically delete the card ID on the ticket gate side.
[0078]
Alternatively, each ticket gate device may retain the card ID for which the disembarkation process has been completed, and may delete the card ID after a certain time has elapsed.
[0079]
In the case of a ticket gate having a plurality of ticket gates having a processing unit 37, such as a ticket gate 36 at a station, for example, a centralized server dedicated to ticket gates is installed in the ticket gate 36 to centralize processing of information in the ticket gate. You may make it perform in a server.
[0080]
In this embodiment, the use of the train and the use of the escalator by the user have been described as examples. However, the use of the elevator, the cash dispenser, and the use of the bus stop in FIG. 2 can be similarly performed. It is.
[0081]
Hereinafter, the operation of use at an elevator, a cash dispenser, or a bus stop will be described.
[0082]
First, in the elevator 33, as in the case of the escalator 32, when the user 31 approaches the elevator 33 corresponding to the public section 1 in a wheelchair, the card detection unit 3 in the processing device 2 included in the processing device unit 37 The card unit 26, which is an IC card of the user 31, is detected, and the arithmetic processing unit 29 of the IC card stores attribute information necessary for switching the operation mode of the elevator from the attribute storage unit 28 as "moving mode: wheelchair". The information is extracted, and the extracted information is transmitted via the input / output unit 30, and the card reader / writer 4 of the processing device 2 reads the attribute information from the IC card.
[0083]
Then, the read attribute information is analyzed by the arithmetic processing unit 6 to generate information for changing the operation mode of the elevator to the operation for the wheelchair user. The operation mode change information generated by the arithmetic processing unit 6 is transmitted to the elevator 33 corresponding to the output device 7, and is used for wheelchairs such as extending the time during which the elevator 33 is opened or lowering the position of the operation panel. , And the user 31 can use the elevator. Depending on the information of the user, it is also possible to perform an operation such as voice guidance.
[0084]
Further, in the cash dispenser 34 of the bank, similarly to the escalator 32, when the user 31 approaches the cash dispenser 34 of the bank corresponding to the public unit 1 while being in a wheelchair, the inside of the processing device 2 included in the processing device unit 37 Of the IC card of the user 31 is detected by the card detection unit 3, and the operation processing unit 29 of the IC card uses the attribute information necessary for switching the operation mode of the cash dispenser 34 from the attribute storage unit 28. The information of a certain “moving mode: wheelchair” is extracted, the extracted information is transmitted via the input / output unit 30, and the card reader / writer 4 of the processing device 2 reads the attribute information from the IC card.
[0085]
Then, the read attribute information is analyzed by the arithmetic processing unit 6 to generate information for changing the operation mode of the cash dispenser 34 to a wheelchair user operation. The operation mode change information generated by the arithmetic processing unit 6 is transmitted to the cash dispenser 34 corresponding to the output device 7 and switched to a wheelchair operation such as guiding to a low cash dispenser. Can be used. Depending on the information of the user, it is also possible to perform operations such as providing voice guidance, changing to English display, and displaying a clear contrast.
[0086]
Further, at the bus stop 35, the card detecting unit 3 included in the processing unit 37 built in the bus stop 35 detects the IC card corresponding to the card unit 26 at the bus stop 35, similarly to the ticket gate 36 at the station. After the detection unit 3 detects the IC card, the IC card arithmetic processing unit 29 of the user 31 extracts information necessary for using transportation from the card ID storage unit 27 and the attribute storage unit 28, The information is transmitted to the bus stop 35 via the input / output unit 30.
[0087]
Here, of the attribute information recorded by the customizing unit 20, information such as "movement mode: wheelchair", "departure bus stop: ***", and "arrival bus stop: ------" is read.
[0088]
Then, the bus stop 35 transmits the obtained information to the control center 38 corresponding to the server unit 14.
[0089]
Then, the control center 38 transmits the departure / arrival bus stop of the user and the attribute information of the user (must be a wheelchair user) to the mobile terminal corresponding to the mobile unit 15 of the bus driver 39 based on the information of the departure / arrival bus stop. .
[0090]
Then, the mobile terminal receives the user attributes, the card ID, and the like. When the bus driver 39 having the mobile terminal arrives at the departure bus stop, the bus driver 39 performs operations such as lowering the step for getting on and off to a wheelchair. When assistance is sometimes required, the user goes to the user 31 for assistance.
[0091]
In this case, in order to confirm that the bus driver 39 is the user 31, the information of the card ID 58 of the information already transmitted to the mobile terminal is used, and the bus driver 39 is used between the mobile terminal and the IC card of the user 31. By matching the card ID 58, it is possible to determine whether or not the user 31.
[0092]
In the matching between the IC card and the card ID 58, the bus driver 39 approaches the user 31, the card unit 26 is detected by the card detection function of the card reader / writer 16 of the mobile terminals, and the communication unit 17 receives the card. The card processing unit 18 matches the card ID with the currently detected card ID, and notifies the bus driver 39 whether or not the matching has been performed by a beep sound or a screen display.
[0093]
When the user arrives at the arrival bus stop, the user is notified that the vehicle has arrived, and steps such as lowering the steps for getting on and off are performed for wheelchairs. Go to the user 31.
[0094]
When it is confirmed that the user 31 has successfully got off the vehicle, the mobile terminal sends the card ID and the completion notification a pair of the getting-off process completion notification to the control center 38.
[0095]
Then, the control center 38 receives a notification of the completion of the disembarkation process in the communication unit 9, matches the information in the arithmetic processing unit 10 with the information in the card ID storage unit 11 and the information storage unit 12, confirms that the process is completed, and executes the arithmetic processing. The unit 10 transmits a get-off process completion notification to the arrival bus stop 35 'corresponding to the public unit 1. The arrival bus stop 35 ′ receives the getting-off processing completion notification in the communication unit 8 and stores the getting-off processing completion notification in the data storage unit 5.
[0096]
Then, the user gets off the bus, approaches the arrival bus stop 35 'corresponding to the public section 1, and the card detection section 3 included in the processing device section 37 built in the arrival bus stop 35' corresponds to the IC card corresponding to the card section 26. Is detected, the arithmetic processing unit 29 of the IC card reads the card ID from the card ID storage unit 27, transmits the card ID via the input / output unit 30, and reads the information with the card reader / writer 4 of the processing device unit 37. The card ID for which the dismounting process has been completed stored in the data storage unit 5 is matched with the currently read card ID, and if they match, the information is deleted from the data storage unit 5 and the attribute storage unit 28 in the IC card is deleted. The information of the departure / arrival bus stop stored in is stored by the arithmetic processing unit 29 via the input / output unit 30.
[0097]
In this embodiment, a description is given of a case where a user uses an IC card. However, the present invention is not limited to an IC card, and a non-contact information in which a user can form and can read and write information in a non-contact manner. The present invention is applicable to any recording medium.
[0098]
Further, in this embodiment, the user is provided with information and services by going to a place where the public part 1 is located. However, even when these public parts are located in remote places, By connecting a device having a card reader or the like for reading information of a user's IC card to the public unit 1 via a network, it is possible to transmit customized information such as user attribute information to the public unit 1 at a remote location. In such a case, even if the user is away from the public department 1, it is possible to provide information and services suitable for the user.
[0099]
(Embodiment 2)
This embodiment uses a non-contact type information recording medium such as an IC card as in the first embodiment, and is recorded on a non-contact type information recording medium such as an IC card owned by a user who is a user. An educational information / service providing system that provides educational-related information required by the user based on the information obtained. It is also assumed that there are unspecified large numbers of users, and that each individual has a non-contact type information recording medium such as an IC card.
[0100]
An example of the configuration of the educational information / service providing system according to the second embodiment of the present invention will be described with reference to FIG. FIG. 8 shows a configuration diagram of the information / service providing system.
[0101]
In FIG. 8, an educational information / service providing system includes a client system unit 100 which is a providing unit used by a user to receive information, a non-contact information recording medium 101 such as an IC card owned and used by the user, It has an educational information / user database, and is composed of a server unit 200 as a control unit for processing information and providing information, and a network 401 using a LAN or the Internet.
[0102]
The non-contact information recording medium 101 such as an IC card is a non-contact type readable and writable information recording medium, and generally refers to a non-contact type information recording medium such as an IC chip alone and an IC card. In this embodiment, an IC card is used as an example of a recording medium.
[0103]
The client system unit 100 includes a computer 103 for providing a service by connecting to a network 401 and a contactless IC card reader / writer 102 for reading and writing on the contactless information recording medium 101. The computer 103 includes information providing software 104 such as a browser used for providing information, user authentication software 105 for performing user authentication of the information recording medium 101, and a display unit for performing various displays. And a communication unit for communicating with the server unit 200.
[0104]
The server unit 200 is roughly composed of two server systems. The first is a library server 301, which is an educational library that stores various types of information serving as sources of educational contents. In addition to storing various types of information in the library server 301 itself, it is possible to connect the library server 301 to the Internet and use existing information. The second is a customization server 201 which extracts information from the library server 301 and provides it to the user.
[0105]
The library server 301 stores various data that can be used for education. For example, various data related to education such as information on teaching materials such as textbooks used for lectures and information on contents of lectures are stored. ing.
[0106]
Further, the customization server 201 includes a user database 202 storing user data, a lecture timetable database 203 storing lecture timetable data to be taken by the user, and an educational curriculum including an instruction essential to the user's study year. An educational curriculum database 204 in which data is stored, and customization software 205 for processing into data for a user based on the data stored in each database are included.
[0107]
Next, an example of data stored in the non-contact information recording medium 101, the user database 202, the lecture timetable database 203, and the education curriculum database 204 of this embodiment will be described.
[0108]
9 illustrates an example of data stored in the non-contact information recording medium 101, FIG. 10 illustrates an example of data stored in the user database 202, and FIG. 11 illustrates an example of data stored in the lecture timetable database 203. FIG. 12 is a diagram showing an example of data stored in the education curriculum database 204. As shown in FIG.
[0109]
The data stored in the non-contact information recording medium 101 includes, for example, data such as a personal ID and a password used to specify a user, attributes of the user, and individual information, as shown in FIG. ing.
[0110]
The data stored in the non-contact information recording medium 101 is, for example, lecture ID information such as an essential lecture is stored in advance when the non-contact information recording medium 101 is created, and temporary lectures and elective subjects are stored. The lecture ID of the lecture may be stored by the user by the operation of the customizing unit 20 or the like or the client system unit 100 in the first embodiment, or all data may be stored by the user. . The data stored in the non-contact information recording medium 101 becomes the customization information.
[0111]
The data stored in the user database 202 includes, for example, data such as a personal ID, a name, an attribute, and a lecture ID, as shown in FIG.
[0112]
The data stored in the lecture timetable database 203 includes, for example, data such as a lecture ID, a lecture name, a time, an opening state, and a comment, as shown in FIG.
[0113]
The data stored in the education curriculum database 204 includes, for example, data such as a lecture ID, an education curriculum code, and a key, as shown in FIG.
[0114]
Next, the operation of this embodiment will be described.
[0115]
First, a main use procedure when a user attends a lecture will be described.
[0116]
FIG. 13 is a flowchart showing a main use procedure of the user in the educational information / service providing system according to the second embodiment.
[0117]
First, the user places the contactless information recording medium 101, which is his / her information recording medium, on the contactless IC card reader / writer 102 of the client system unit 100 (S501). In this case, since the non-contact information recording medium 101 and the non-contact IC card reader / writer 102 are compatible with the non-contact type, they may be located at arbitrary positions within a recognizable range.
[0118]
When the computer 103 connected to the non-contact IC card reader / writer 102 recognizes the non-contact information recording medium 101, the user authentication software 105 is activated, and the user is authenticated (S502).
[0119]
The user authentication is performed using a personal identification number (password) which is data in the non-contact information recording medium 101 shown in FIG. This user authentication is performed locally between the non-contact information recording medium 101 and the non-contact IC card reader / writer 102 and the computer 103, and does not go through the network 401. This user authentication is performed to confirm the validity of the owner of the non-contact information recording medium 101.
[0120]
Then, if the user authentication in S502 is successful, the use classification of the user is determined (S503), and the timetable data included in the data recorded in the non-contact information recording medium 101 shown in FIG. 9 is read. The lecture time is compared with the current time, and if the present time is the lecture time, the contents of the lecture and the textbook are displayed (S504).
[0121]
Then, at the end of the lecture, the user ID is again taken out of the non-contact information recording medium 101, transmitted to the user database 202, becomes an attendance record, and is written to the non-contact information recording medium 101 simultaneously with the completion of writing from the user database 202. The attendance record and the class contents are written (S505).
[0122]
Next, a description will be given of the input procedure of a memo or the like by the user during the display of the lecture contents and the textbook in S504 in FIG.
[0123]
FIG. 14 is a flowchart showing an input procedure of a memo or the like by the user while displaying lecture contents and textbooks.
[0124]
First, during the lecture, the user browses the teaching materials and the data of the lecture contents displayed in S504 of FIG. Basically, the screen of the teaching material switches according to the flow of the lecture, but it is also possible to postpone or return the screen according to the user's pace.
[0125]
In addition, regarding the process of switching the screen of the teaching material according to the flow of the lecture during the lecture, for example, the lecturer who performs the lecture is provided with the client system unit 100 for the lecturer. By using the non-contact information recording medium 101 for the lecturer, the contents of the lecture and the like are displayed, and the lecturer can operate the computer 103 in accordance with the flow of the lecture so that the display can be performed according to the progress of the lecture. I have.
[0126]
If an arbitrary writing or memo writing is to be performed during the lecture, an arbitrary writing is performed on the computer 103 (S511), and the input information is displayed together with the currently displayed teaching materials and lecture contents (S512). .
[0127]
These writings include, for example, handwriting devices, keyboard input, voice input, and the like. However, these writings are not written to the original data of the information displayed on the computer 103, and the data written by the user must be stored in the personal non-contact information recording medium 101 at the end of the lecture. It is data that can be.
[0128]
Then, these input data are temporarily stored in a storage area such as a memory in the computer 103 (S513).
[0129]
Then, at the end of the lecture, it is determined whether or not the data temporarily stored in the storage area such as the memory in the computer 103 is to be stored in the non-contact information recording medium 101 of the user. You can decide to save. The memo data is recorded together with, for example, the lecture ID, the position of the teaching material, the content of the entry, the color, the date, the time, and the like.
[0130]
The recorded data can be superimposed and displayed the next time the teaching material is displayed, and the image becomes the same as when a memo is written by hand in a book.
[0131]
Next, the processing operation of the educational information / service providing system in this embodiment will be described.
[0132]
FIG. 15 is a sequence diagram illustrating a processing operation of the educational information / service providing system according to the second embodiment.
[0133]
First, the user places the non-contact information recording medium 101, which is his / her own information recording medium, on the non-contact IC card reader / writer 102 of the client system unit 100, and inputs a personal identification number to the computer 103 (S601).
[0134]
Then, the computer 103 collates the input personal identification number and authenticates the user (S602).
[0135]
If the user authentication in S602 is successful, the user's usage classification is determined, timetable data is read out, and when the computer 103 recognizes that the current time is within the lecture time, for example, via the network 401, Then, the lecture ID and the user ID which the user attends are transmitted to the customization server 201, and the timetable is collated (S603).
[0136]
Then, the transmitted data is recorded by the user database 202, collated by the lecture timetable database 203, and the information of the teaching materials and the contents of the lecture contents used in the corresponding lecture is extracted from the education curriculum database 204, and the information of the information is obtained. A provision request is transmitted to the library server 301 (S604), and information is received from the library server 301 (S605).
[0137]
Then, the information provided from the library server 301 is processed by the customizing server 201 by filtering or the like based on the information in the education curriculum database 204, and displayed on the computer 103 of the client system unit 100 via the network 401. (S606).
[0138]
Here, information filtered based on information in the education curriculum database 204 will be described.
[0139]
First, the information from the library server 301 is composed of various data related to education, and the filtered information has a display form that changes according to the level of the user by the customization software 205 according to the information in the education curriculum database 204. It is.
[0140]
For example, when displaying a literary work, even if the same work is used, when providing information to the first grade elementary school, it is all hiragana. When information is provided, it changes, such as display without a pseudonym.
[0141]
When the subject is changed, the filtering is also changed according to the information in the education curriculum database 204. For example, if information on the Pacific Ocean is needed, the geography lecture will show the area and depth of the ocean, the biological lecture will show the living organisms, and the history lecture will show the Pacific War information. Is raised.
[0142]
Then, during the lecture, the user scrolls information such as teaching materials and lecture contents displayed on the computer 103, and writes notes on the teaching materials (S607).
[0143]
Then, at the end of the lecture, the computer 103 takes out the user ID from the non-contact information recording medium 101 again, transmits it to the customization server 201, stores the information in the user database 202, and becomes an attendance record (S608).
[0144]
At the same time as the attendance record in the user database 202 is completed, the attendance record and the contents of the lesson are also written in the non-contact information recording medium 101 (S609), and the process for one lecture is completed.
[0145]
In this embodiment, the processing during the lecture time has been described. However, in the case of use during the lecture time, any information such as information search and lecture contents can be browsed by user's arbitrary input. It has become.
[0146]
In this embodiment, data such as a user's memo is recorded on the non-contact information recording medium 101. However, for example, data for each user linked with the user database 202 is stored in the customization server 201. May be provided, and data such as memo writing for each user may be stored in the data server.
[0147]
In this embodiment, the data configuration stored in the non-contact information recording medium 101 shown in FIG. 9 and the data configuration stored in each database as shown in FIGS. 10 to 12 have been described as examples. However, the present invention is not limited to this, and based on the user's customization information stored in the non-contact information recording medium 101, information such as the library server 301 storing information related to education can be filtered and provided. As long as such a data configuration is used, any database or data configuration may be used.
[0148]
In this embodiment, it is possible to prevent carrying the teaching materials or forgetting to bring them, and it is possible for the user to present the information necessary for the lecture with a small number of steps. Can be presented.
[0149]
Also, even if the user misses a lecture several times, the user can know the progress of the teaching materials and lectures used up to the previous time based on the attendance information and the education curriculum, and can prepare for and review the course. It is also possible to cover the delay.
[0150]
In addition, by recording the user's arbitrary information on its own non-contact information recording medium 101, it is possible to customize the common information. In addition, a device that can extract the customized information and the managed information, a plurality of client system units 100 in various places, or a device that can be carried by the client system unit 100 can be used by the user. Can take lectures based on the same information wherever they are.
[0151]
Further, by using the system of this embodiment, it is possible to control the information to be displayed according to the class and level of the user. For this reason, it is possible to mask violent depictions and the like for lower-grade children, and it is possible to delete discriminatory terms from teaching materials used in classes.
[0152]
In addition, by using the system of this embodiment, information related to the text during the lecture can be searched outside the lecture time, and the search results and the information to be recorded can be stored on the personal information recording medium. There is an advantage that common information can be customized by recording it in association with the data of the search result.
[0153]
【The invention's effect】
As described above, according to the present invention, the customizing means writes the customization information on the user on the non-contact information recording medium, and the providing means provides the user with the information or the service from the non-contact information recording medium. Information and services based on the read information, so that even when providing services and information that already exist in society, Service and information can be provided.
[0154]
In addition, the time and labor required for the user to use each institution, machine, and various information can be reduced.
[0155]
Furthermore, since the information to be recorded on the non-contact information recording medium can be customized by the user himself, even detailed needs can be picked up.
[0156]
Further, the present invention can be used for an information / service providing system in a public institution, an educational information / service providing system for providing education-related information, and the like.
[Brief description of the drawings]
FIG. 1 is a configuration diagram of an information / service providing system according to a first embodiment of the present invention.
FIG. 2 is a system conceptual diagram showing an example in which the system shown in FIG. 1 is applied to each public institution.
FIG. 3 is a flowchart illustrating a use procedure performed by a user in the information / service providing system according to the first embodiment of the present invention.
FIG. 4 is a flowchart showing an operation of software for customizing contents described in an IC card in the information / service providing system according to the first embodiment of the present invention.
FIG. 5 is an example of a menu screen displayed by software in the information / service providing system according to the first embodiment of the present invention.
FIG. 6 is an example of customization information written on an IC card by software in the information / service providing system according to the first embodiment of the present invention.
FIG. 7 is a sequence diagram showing an operation of the information / service providing system according to the first embodiment of the present invention.
FIG. 8 shows a configuration diagram of an information / service providing system according to a second embodiment of the present invention.
FIG. 9 is a diagram showing an example of data stored in a non-contact information recording medium according to Embodiment 2 of the present invention.
FIG. 10 is a diagram showing an example of data stored in a user database according to Embodiment 2 of the present invention.
FIG. 11 is a diagram showing an example of data stored in a lecture timetable database according to the second embodiment of the present invention.
FIG. 12 is a diagram showing an example of data stored in an education curriculum database according to the second embodiment of the present invention.
FIG. 13 is a flowchart illustrating a main use procedure of a user in the educational information / service providing system according to the second embodiment of the present invention.
FIG. 14 is a flowchart showing an input procedure of a memo or the like by a user who is displaying a lecture content and a textbook according to the second embodiment of the present invention.
FIG. 15 is a sequence diagram showing a processing operation of the educational information / service providing system according to the second embodiment of the present invention.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Public part (providing means), 2 ... Processing apparatus, 3 ... Card detection part, 4 ... Card reader / writer, 5 ... Data storage part, 6 ... Operation processing part, 7 ... Output device, 8 ... Communication part, 9 ... Communication unit, 10 arithmetic processing unit, 11 card ID storage unit, 12 information storage unit, 13 processing server, 14 server unit (control unit), 15 mobile unit (providing unit), 16 card reader / writer , 17 communication unit, 18 arithmetic processing unit, 19 storage unit, 20 customizing unit (customizing means), 21 card reader / writer, 22 input / output device, 23 PC, 24 software, 25 arithmetic processing Unit 26 card unit 27 card ID storage unit 28 attribute storage unit 29 arithmetic processing unit 30 input / output unit 31 user holding IC card 32 escalator 33 elevator 3 ... Cash dispenser, 35 ... Bus stop, 36 ... Station ticket gate, 37 ... Processing unit, 38 ... Control center, 39 ... Bus driver holding mobile terminal, 40 ... Station staff holding mobile terminal, 58: card ID, 59: attribute, 100: client system unit (providing means), 101: non-contact information recording medium, 102: non-contact IC card reader / writer, 103: computer, 104: information providing software, 105: user Authentication software, 200: server unit (control means), 201: customizing server, 202: user database, 203: lecture timetable database, 204: educational curriculum database, 205: customizing software, 301: library server, 401: network .

Claims (4)

The information necessary for providing information or service to the user is read from the non-contact information recording medium in which the customized information on the user is written by the user, and the information or service is provided based on the read information. And a method for providing information and services. A contactless information recording medium on which customization information about the user is written;
A customization unit that writes customization information on the user on the non-contact information recording medium;
Providing means for reading information necessary for providing information or service to the user from the contactless information recording medium, and providing the information or service based on the read information. Information and service providing system. A contactless information recording medium on which customization information about the user is written;
A customization unit that writes customization information on the user on the non-contact information recording medium;
A plurality of providing units having a reading unit that reads information necessary for providing information or a service to the user from the non-contact information recording medium, and a communication unit that transmits and receives information;
Control means to which the plurality of providing means are connected,
The control means receives information read from the non-contact information recording medium by the first providing means of the plurality of providing means, transmits the received information to the second providing means,
The information / service providing system, wherein the second providing unit that receives the information transmitted from the control unit provides the information or the service based on the received information. A contactless information recording medium on which customization information relating to user education is written by the user;
From the non-contact information recording medium, a plurality of providing means having a reading means for reading the customization information and a communication means for transmitting and receiving information,
The plurality of providing means are connected, comprising an education library in which information on education is stored, and control means having a database in which lecture timetable data and educational curriculum data are stored,
The control unit receives the information read from the non-contact information recording medium by the providing unit, and selects information stored in the education library based on the received information and information stored in the database. Processed and sent to the providing means as educational information,
The information / service providing system, wherein the providing unit that receives the educational information transmitted from the control unit provides information or a service related to education to the user based on the received educational information.

Images