JP2004021874A - Commodity purchasing method and system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system contributing to convenience improvement of customers and sales promotion of a store side. <P>SOLUTION: In purchase of a commodity in a store 100, identification information of a purchase candidate commodity is recorded in an IC card 1. Determination of a commodity to be actually purchased is carried out at a counter 200. At the counter 200, a list of purchase candidate commodities is displayed by a decision making control part 202, and the customer selects the commodity to be actually purchased. A settlement control part 203 processes settlement of the selected commodity. A commodity managing part 204 carries out commodity management for handing over the purchased commodity to the customer. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a merchandise purchasing method and system that stores only merchandise information at a store when purchasing merchandise at a shopping mall or a travel destination, and separately performs collective decision-making and settlement of merchandise purchases.
[0002]
[Prior art]
Conventionally, when shopping at a shopping mall, etc., customers consider purchasing products at each store, make a decision on product purchase on the spot, select a payment method each time, Settlement (payment) was done. Then, the store wraps the settled goods on the spot and delivers them to the customer.
[0003]
[Problems to be solved by the invention]
However, the conventional merchandise purchasing method (decision of merchandise purchase at each store → selection of payment method → payment → packaging of merchandise → delivery of merchandise) has the following problems.
{Circle around (1)} After purchasing a product, the customer sometimes regrets finding a better product of the same type.
{Circle around (2)} In some cases, a customer may have to give up purchasing a high-priority product due to a shortage of cash on hand due to a purchase of a low-priority product first.
{Circle around (3)} It is difficult for customers to plan their cash flow by deciding the payment method at each store each time.
{Circle around (4)} When the stores are congested by packing and delivering the products at each store, the waiting time for the packaging and settlement of the products increases. Therefore, on the store side, in order to solve this problem, it was necessary to secure more space and personnel for packaging and delivering more registers and products.
{Circle around (5)} Each time a customer purchases a product at a store, the customer receives the product, and thus the baggage increases as he / she goes shopping. As a result, it has been inconvenient for customers, for example, they have to stop shopping halfway or lose the opportunity to use the adjacent entertainment facilities. In addition, there is a problem that the store side loses the opportunity to sell the product because the baggage increases and the customer stops shopping after that.
[0004]
Conventionally, when shopping at a travel destination or an amusement facility, customers tend to purchase souvenirs all together on the last day of the trip or just before returning home because the amount of baggage increases.
However, with this method of purchasing products, there is a risk that a customer who likes during a trip but has delayed purchasing due to bulky baggage may not be able to purchase the product on the last day of the trip without finding the desired product. there were. In addition, there is a problem in that the store side loses the opportunity to sell the product such that the originally sold product cannot be sold.
[0005]
[Means for Solving the Problems]
The present invention employs the following configuration to solve the above-described problem.
<Configuration 1>
The identification information of the product desired to be purchased is stored in the storage unit, and then the product to be purchased is selected based on the identification information of the product stored in the storage unit, and then the selected product is settled. After that, the customer purchases the product.
[0006]
<Configuration 2>
In the method for purchasing a product according to the first aspect, when selecting a product to be purchased, information related to the product stored in the storage unit is provided to the customer.
[0007]
<Configuration 3>
The method for purchasing a product according to the first or second aspect, wherein information on unpurchased products is stored for a predetermined period.
[0008]
<Configuration 4>
The product purchasing method according to any one of the first to third aspects, wherein a related product of the unpurchased product is provided to a customer based on information on the unpurchased product.
[0009]
<Configuration 5>
A method for purchasing goods according to any one of the constitutions 1 to 4, wherein points for returning to the customer are given according to the settlement method and the delivery method.
[0010]
<Configuration 6>
A storage unit for storing identification information of a product desired to be purchased, a decision control unit for receiving selection information of a product to be purchased from a customer based on the identification information of the product stored in the storage unit, and a decision control unit. A product purchase system, comprising: a payment control unit that performs payment for a selected product; and a product management unit that manages delivery of the product that has been settled by the payment control unit.
[0011]
<Configuration 7>
The product purchase system according to Configuration 6, further comprising a sales promotion management unit that provides the customer with information related to the product stored in the storage unit when selecting a product to be purchased.
[0012]
<Configuration 8>
The product purchasing system according to the configuration 6 or 7, further comprising a decision-making control unit that stores information on unpurchased products for a predetermined period.
[0013]
<Configuration 9>
The product purchase system according to any one of Configurations 6 to 8, further comprising a sales promotion management unit that provides a customer with a product related to the unpurchased product based on information on the unpurchased product. .
[0014]
<Configuration 10>
The merchandise purchase system according to any one of the constitutions 6 to 9, further comprising a merchandise delivery management unit for storing the merchandise to be delivered to the customer, wherein the merchandise delivery management unit is provided separately from the decision making control unit and the settlement control unit. Product purchase system characterized by being done.
[0015]
<Configuration 11>
The merchandise purchasing system according to any one of the constitutions 6 to 10, further comprising a point management unit for giving points for returning to customers according to a settlement method and a delivery method.
[0016]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described in detail using specific examples.
<< Specific Example 1 >>
Example 1 is an example in which the product purchase system of the present invention is applied to a shopping mall and an IC card is used as a medium for recording product identification information.
[0017]
<Constitution>
FIG. 1 is a configuration diagram showing a specific example 1 of the product purchase system of the present invention.
The illustrated system is implemented by a store 100 and a counter 200. In the store 100, products 101 handled at the store are displayed, and a product card 102, which is identification information corresponding to each product 101, is provided. The product card 102 has, for example, a barcode as its identification information. In the store 100, a bar code reader 103 for reading the product identification information from the product card 102, an IC card reader / writer 104 for reading / writing data of the IC card 1, and a product identification information are stored. A product identification information recording unit 105 for recording on an IC card is provided. The product identification information recording unit 105 is realized using, for example, a personal computer or the like, and records the product identification information read by the barcode reader 103 on the IC card 1 mounted on the IC card reader / writer 104. Has a function. The product identification information recording unit 105 is composed of software corresponding to the function and hardware such as a processor and a storage device for executing the software. Further, the IC card 1 constitutes a storage unit for storing identification information of a product held by the customer and desired to purchase, and is configured to store the identification information of the product in a memory unit (not shown). ing. The IC card 1 stores personal attribute data such as the name, address, and field of interest of the customer.
[0018]
The counter 200 is installed at a specific place such as each floor of a shopping mall or a lobby, and is provided at each store 100 to select and settle a product desired by a customer for purchase. The counter 200 is connected to each store 100 for communication, and is configured to exchange information with the store 100. There are the following types of such counters 200.
(1) Self-operation terminal type: A type in which customers operate on the screen while standing.
{Circle around (2)} Low counter type: A type in which a staff member of the counter 200 and a customer correspond one-to-one. That is, the clerk asks the customer about the packaging and delivery method of the purchased product from the customer, and the clerk inputs.
{Circle around (3)} Bar counter type: A type in which a staff member of the counter 200 and a customer correspond one-to-N. That is, basically, the customer performs the operation himself / herself, and a clerk assists the customer's operation.
(4) Table game type: A type in which a screen is built in under the table, and can be operated by a plurality of customers while drinking and eating.
[0019]
The counter 200 includes an IC card reader / writer 201, a decision control unit 202, a settlement control unit 203, a product management unit 204, a sales promotion management unit 205, and a point management unit 206.
The IC card reader / writer 201 has a function of reading / writing the product identification information recorded on the IC card 1, similarly to the IC card reader / writer 104 of the store 100. The decision control unit 202 displays all of the products (purchase candidate products) that the customer wants to purchase on a display unit (not shown) based on the identification information of the products read by the IC card reader / writer 201. This is a functional unit that receives the selection input of (1) and obtains information on the merchandise actually purchased by the customer. The settlement control unit 203 is a functional unit that performs settlement of the commodity that the customer has decided to purchase based on the output of the decision control unit 202. The settlement method includes cash settlement, credit card settlement, debit settlement, electronic settlement. It has a function to make payments such as money. The merchandise management unit 204 notifies a delivery instruction of the merchandise that has been settled by the settlement control unit 203 to an unillustrated merchandise inventory storage location, and performs inventory management of the merchandise based on the inventory information from these merchandise inventory storage locations. It is a functional unit. The product management unit 204 has a function of notifying the product identification information recording unit 105 of the store 100 of the stock status of the product.
[0020]
When the customer makes a selection of a purchase product by the decision-making control unit 202, the sales promotion management unit 205 displays a not-shown display based on the customer attribute included in the IC card 1 and the information of the purchase candidate product stored. The section has a function of displaying related information such as a related product of a purchase candidate product.
The point management unit 206 is a functional unit that manages points given to customers. Here, points are for returning to customers, and can be used to provide products according to the accumulated points, use them as points equivalent to cash, and apply this to the price of the products, or use a method such as cashback Apply.
The point management unit 206 gives points to the customer based on the customer's payment amount and payment method in the payment control unit 203 and the product delivery method in the product management unit 204 when giving points to the purchase of the product. It has a function to determine the ratio. The points given here are set according to the merits of each store 100. That is, as a settlement method, the number of points to be awarded in the case of cash settlement is the largest, and the amount of the credit settlement is small, and the delivery method at a predetermined place in a shopping mall is the highest point awarding rate. Settings. The method of determining these points is appropriately determined according to various conditions.
[0021]
The decision control unit 202 to the point management unit 206 are configured by software corresponding to each function and hardware such as a processor and a storage device for executing the software.
[0022]
FIG. 2 is an explanatory diagram showing an example in which the product purchase system of this specific example is applied to a shopping mall having a plurality of floors.
As shown, stores are provided on the second and third floors, and a counter 200 is provided on the first floor. Further, each floor is provided with a register for recording identification information of a product of the store 100 on that floor. Further, a storage place for product stock of each store 100 is provided on each floor, and is delivered to a counter 200 on the first floor through a shooter for transporting the product.
[0023]
<motion>
When there is a product 101 that is a purchase candidate at each store 100, the customer picks up the product card 102 of the product 101. Then, the user brings the store 100 or the register installed on each floor. The register is provided with a bar code reader 103 to a product identification information recording unit 105. The customer himself or a store clerk can store the product card 102 in the bar code reader 103 and the IC card 1 carried by the customer in the IC. Attached to the card reader / writer 104. As a result, the product identification information recording unit 105 stores the product identification information corresponding to the barcode data of the product card 102 in the memory unit of the IC card 1.
[0024]
Note that the product identification information recording unit 105 has acquired the product stock information from the product management unit 204 of the counter 200, and when a customer's purchase candidate product has run out of stock, the stock out information is displayed (not shown). And a function to prevent recording on the IC card 1. Thus, it is possible to prevent a clerk from mistakenly recording out-of-stock products as purchase candidate products on the IC card 1.
[0025]
The customer repeats the above operation every time a candidate product for purchase is found. Then, when such an operation is completed, the customer goes to the counter 200.
FIG. 3 is a flowchart showing the processing in the counter 200.
When the IC card 1 brought by the customer is inserted into the IC card reader / writer 201, the counter 200 reads the identification information of the product recorded in the memory unit of the IC card 1 and sends it to the decision control unit 202. (Step S1). The decision control unit 202 displays a list of purchase candidate products based on these pieces of information (step S2). The display screen also displays a banner advertisement by the sales promotion management unit 205 and accumulated points of the customer up to that point managed by the point management unit 206.
[0026]
FIG. 4 is an explanatory diagram of a display screen of a purchase candidate product.
As shown in the figure, the display screen displays a banner advertisement such as a product name of a purchase candidate product, a product image thereof, a price, a payment method, a receiving method, points, and related information of the purchase candidate product.
The customer selects a product to be actually purchased while viewing such a screen (step S3). As an operation of selecting a payment method or a receiving method, for example, an operation of displaying a list of payment methods and allowing the customer to select the method is performed.
When the customer specifies a purchased product, a settlement method, and a receiving method, the settlement control unit 203 performs settlement (step S4). For example, debit payment processing when the IC card 1 has the function of a cash card of a financial institution, and processing corresponding to various payments such as performing payment processing by communicating with a card company in the case of credit card payment. .
[0027]
Thereby, the merchandise management unit 204 orders the purchased merchandise to the merchandise inventory management department based on the specification of the receiving method from the customer (step S5). In response to this, the product inventory management section delivers the relevant product to a place such as a general counter for receiving the product (step S6). The merchandise inventory management department is, for example, a department that is provided at each floor inventory storage location in FIG. 2 and performs inventory management. When the customer specifies the receiving method by mail, a predetermined delivery process is performed instead of the general counter.
On the other hand, the settlement control unit 203 issues a receipt and reception slip (step S7). As a result, the customer presents the receipt and reception slip with a predetermined general counter (step S8).
The general counter wraps the product, etc., and delivers the product upon receipt of the receipt and reception slip (step S9). Thereby, the customer receives the product to be purchased (step S10).
[0028]
<effect>
As described above, according to the specific example 1, the following effects are obtained.
After the customer sees the list of purchase candidate products at the counter 200, the customer can reasonably select the products to be actually purchased, and determine the payment method and the receiving method.
The store 100 only needs to prepare a sample card or a try-on product and a product card 102 corresponding to these products in the store. Therefore, there is no need for a product inventory space or a person who packs the product, and labor and space can be saved. From this point, a large number of products can be displayed with a certain store area, and for example, the entire shopping mall can be used as a window for wind shopping.
● The customer can enjoy shopping at various stores 100 empty-handed because the counter 200 receives the product to be actually purchased.
[0029]
Even if a customer has a companion and visits the store 100 by another action, the actual purchase item can be determined in consultation with the companion. In particular, when the counter 200 is installed on the cafe terrace shown in FIG. 2 and the counter type is (4) a table game type, the customer selects a purchased product while having a cafe or meal with a companion. And so on. In addition, by providing a place for product delivery in the cafe terrace, the customer can perform the process from selection of purchased product to receipt of the product together with a cafe or meal. Further, as shown in FIG. 2 as a place where goods are delivered, convenience can be improved for customers who come to the store by car by providing the place adjacent to the parking lot.
● The store 100 displays a product or the like that is considered to be desired by the customer in a banner advertisement by using a CRM (Customer Relationship Management) based on the personal attributes recorded in the IC card 1 and the purchase candidate product, thereby promoting sales. Can help.
● Since cash management operations such as management of cash holdings and business procedures are centralized, the burden on the store 100 can be reduced.
● Because points are given according to the purchase of the product, the customer can use it to apply for the price of the product, and the store 100 can purchase the product because the customer is attracted to the point and purchases the product. The effect of improvement of this can be obtained.
[0030]
<< Specific Example 2 >>
Specific example 2 is an example applied to a facility at a travel destination. Further, a specific example 2 describes an example in which a mobile phone is used as a medium for recording product identification information.
[0031]
<Constitution>
FIG. 5 is a configuration diagram of the specific example 2.
The illustrated system is realized by a store 100a and a counter 200a. In the store 100a, products 101 handled at the store are displayed, and a product label 102a on which a product number is printed is attached to each product 101 as identification information thereof. Alternatively, a product number is assigned to a booklet on which the product is posted. That is, the product 101 and the product number are uniquely associated.
In the specific example 2, the memory function of the mobile phone 1a is used as a storage unit for storing the product number. Alternatively, application software corresponding to the function of the present system is installed in the mobile phone 1a in advance, and the identification information of the product is recorded using the software.
[0032]
The counter 200a is installed, for example, at a place such as an airport on the way back to the destination of travel, and is provided in each store 100a to select and settle a product that a customer desires to purchase in each store 100a. I have.
The counter 200a includes a data input unit 201a, a decision control unit 202, a settlement control unit 203, a product management unit 204, a sales promotion management unit 205, and a point management unit 206. These decision control units 202 to point management units The function of 206 is the same as that of the first embodiment. The data input unit 201a is a functional unit for inputting identification information of a product recorded on the mobile phone 1a. The data input unit 201a is a reading unit that reads data from a memory of the mobile phone 1a. If application software corresponding to the function is installed, the application has a data reading function corresponding to the software. Alternatively, it comprises a keyboard or the like for performing manual input.
[0033]
<motion>
At each store 100a, the sold products 101 are numbered (or bar-coded), and a booklet (a list of products classified by region) listing the products 101 handled at the local store 100a or handled at the own store 100a. A pamphlet (product list for each store) on which the product 101 is posted is prepared. Alternatively, a product card indicating the product number is placed in front of the product 101 in the store 100, or a product sticker on which the product number is printed is attached to the product 101 itself.
[0034]
When there is a product 101 that is a candidate for purchase at each store 100, the customer obtains a product number corresponding to the product 101 from a booklet, a pamphlet, a card, and a sticker, and stores the product number in the mobile phone 1a. save. As the data saving operation, the customer himself inputs the product number manually, or prepares a product identification information recording unit having the same function as that of the first embodiment, and transfers the data of the product number to the mobile phone 1a. You may do so.
[0035]
The customer repeats the above operation every time a candidate product for purchase is found. Then, the customer goes to the counter 200a installed at a place such as the airport on the way back, such as the last day of the trip.
FIG. 6 is a flowchart showing the processing in the counter 200a.
In the counter 200a, first, the identification information of the product stored in the mobile phone 1a is input by the data input means 201a (step S1a). This input method includes manual input by a customer, memory transfer, and the like. Further, the subsequent processing of steps S2 to S9 is the same as that of the specific example 1, and the description is omitted here.
[0036]
When the mobile phone 1a has, for example, an Internet connection function, the processing in FIG. 6 can be performed without directly going to the counter 200a. In this case, the counter 200a needs to have a function of communicating with the mobile phone 1a and exchanging data. Each process in the flowchart of FIG. 6 is the same as shopping on a publicly known EC (electronic commerce) site, except for receiving goods.
[0037]
<effect>
As described above, according to the specific example 2, the following effects are obtained.
After the customer sees the list of purchase candidate products at the counter 200a, the customer can reasonably select the products to be actually purchased, and determine the payment method and the receiving method.
● The store 100a also needs only to prepare sample products and try-on products in the store. Therefore, there is no need for a product inventory space or a person who packs the product, and labor and space can be saved.
● The customer can enjoy the trip empty-handed because he / she receives the product actually purchased at the counter 200a.
-Even if a customer has a companion and goes around the store 100a in another action, the actual product to be purchased can be determined while consulting with the companion.
[0038]
● The store 100a side can display a banner advertisement for the customer by using the CRM of the purchase candidate product and use it for sales promotion.
● Since cash management operations such as management of cash holdings and business procedures are centralized, the burden on the store 100a can be reduced.
● Because points are given according to the purchase of the product, the customer can use it to apply for the price of the product, and the store 100 can purchase the product because the customer is attracted to the point and purchases the product. The effect of improvement of this can be obtained.
● If the trip is a group trip, these travelers can be regarded as members' organizations using this system. Therefore, it can be expected that the store 100a participating in this system issues a coupon, introduces a joint purchase discount system, and the like.
[0039]
《Usage form》
In each of the above specific examples, information on a product that is a purchase candidate product but has not been determined by the customer to make a purchase (hereinafter referred to as an unpurchased product) may be stored in the decision making control unit 202 for a predetermined period. Good. That is, even if the customer wants to purchase the product at a later date, the customer's memory is uncertain and it is difficult for the customer to obtain the product based on such uncertain memory. In such a case, the store 100 (100a) also loses a sales opportunity. If the identification information of the product is stored in this way, the customer can order the product at a later date. As this method, for example, a Web site for using the present system is provided, and information on unpurchased products of the customer is stored here for a predetermined period so that the customer can confirm the information.
[0040]
Then, the customer logs in with the account number of the IC card 1, the telephone number and the personal identification number of the mobile phone 1a, or the member number or the personal identification number when registering as a member to use the present system. As a result, the decision making control unit 202 can display a list of unpurchased product information or the like, and can order a product based on this information in the same manner as in the above specific examples. Alternatively, a terminal capable of checking such unpurchased products may be installed in a convenience store or the like, and the customer may use the terminal to check the unpurchased products and place an order.
Alternatively, the configuration is such that information on unpurchased products is stored in the IC card 1 or the mobile phone 1a for a predetermined period. Then, based on the information, the customer may access a page such as an EC site of each store 100 to purchase a product.
[0041]
Further, the sales promotion management unit 205 may be configured so that the decision control unit 202 provides the customer with the relevant information on the unpurchased product based on the information on the unpurchased product. Specifically, based on the information on unpurchased products, a similar product group is extracted, and an advertisement flyer that publishes the products edited based on the extracted products is created and provided to the customer by mail or e-mail. With such a configuration, it is possible to contribute to sales promotion of the store 100 (100a).
[0042]
Further, in each of the above specific examples, the case of handing over or mailing is described as a method of delivering purchased goods. However, in addition to this, a configuration for delivery may be provided at a place different from the counter 200 (200a).
FIG. 7 is a configuration diagram showing this system.
Here, the commodity delivery management unit 300 is obtained by adding an identity authentication function and a settlement function to an existing coin locker, is installed at a station or an airport, and is communicatively connected to the counter 200 (200a). That is, in the product delivery management unit 300, products managed by the product management unit 204 of the counter 200 (200a) are stored in the lockers. When it is desired to receive the product in the product delivery management unit 300, the user selects the receiving method in step S3 in FIGS. Then, when the member number and the password are input in the commodity delivery management unit 300, the personal authentication and the settlement function perform the personal authentication and the settlement, and the customer receives the commodity. The personal authentication function and the settlement function may be provided in the counter 200 (200a), and may be connected online with the product delivery management unit 300 to perform the personal authentication and the settlement. Alternatively, the settlement may be completed by the counter 200 (200a), and the commodity delivery management unit 300 may only receive the commodity.
[0043]
With this configuration, the convenience for the customer can be further improved. In particular, in the case of the specific example 2, it is possible to obtain a product without directly going to the counter 200a.
Further, conventionally, when an order item such as a suit or a product with insufficient stock of a different size or a different color is ordered, it has been necessary to go to the store again to receive these products. On the other hand, if the commodity delivery management unit 300 as described above is used, the commodity can be received without going to the store again.
[0044]
Although the mobile phone 1a is used as the storage unit in the specific example 2, the IC card 1 may be used. In this case, the configurations of the store 100a and the counter 200a are the same as those in the first embodiment. Further, the storage unit may be a mobile terminal such as a personal computer or a PDA (Personal Digital Assistants) other than the IC card 1 and the mobile phone 1a.
Furthermore, when the IC card 1 or the mobile phone 1a is not used as the storage unit, the member may be registered and the product purchase processing may be performed using the member number and the password when using the IC card 1 or the mobile phone 1a. That is, when the store 100 (100a) and the counter 200 (200a) are connected online and the customer purchases a product at the store 100 (100a), the member number and the identification information of the product are transmitted to the clerk, Notifies the counter 200 (200a) of the information using the terminal connected online. Such data is stored and accumulated in the decision control unit 202 of the counter 200 (200a). Then, when the customer goes to the counter 200 (200a) to make a decision, the decision control unit 202 displays a list of products that the customer has made purchase candidates, and performs the same processing as in the above specific examples. That is, in this case, the storage unit for storing the identification information of the product is provided in the counter 200 (200a).
[0045]
【The invention's effect】
As described above, according to the present invention, the store stores the identification information of the purchase candidate product in the storage unit, and then selects the product to be actually purchased based on the product identification information stored in the storage unit. Payment, and then the customer receives the purchased product, which improves the convenience for the customer, and saves space for the store, eliminating the need for product inventory space and product delivery processing. In addition, labor and labor costs and logistics costs can be reduced.
[Brief description of the drawings]
FIG. 1 is a configuration diagram showing a specific example 1 of a product purchase system of the present invention.
FIG. 2 is an explanatory diagram showing an example in which a product purchase system is applied to a shopping mall having a plurality of floors.
FIG. 3 is a flowchart illustrating a process performed by a counter according to the first embodiment.
FIG. 4 is an explanatory diagram of a display screen of a purchase candidate product.
FIG. 5 is a configuration diagram of a specific example 2.
FIG. 6 is a flowchart illustrating a process performed by a counter in a specific example 2.
FIG. 7 is a configuration diagram of a modified example.
[Explanation of symbols]
1 IC card (storage unit)
1a Mobile phone (storage unit)
100, 100a stores
101 products
102 Product Card
102a Product seal
105 Product identification information recording unit
200, 200a counter
202 Decision-making control unit
203 Payment controller
204 Product Management Department
205 Sales Promotion Management Department
206 Point Manager
300 Product Delivery Management Department

Claims (11)

The identification information of the product desired to be purchased is stored in the storage unit,
Next, a product to be purchased is selected based on the product identification information stored in the storage unit,
Next, the customer purchases the selected product, and then the customer receives the product. In the method of purchasing goods according to claim 1,
A method of purchasing a product, wherein when selecting a product to be purchased, relevant information of the product stored in the storage unit is provided to the customer. In the method of purchasing goods according to claim 1 or 2,
A method for purchasing a product, wherein information on unpurchased products is stored for a predetermined period. In the method of purchasing goods according to any one of claims 1 to 3,
A product purchasing method characterized by providing a customer with related products of the unpurchased product based on the information of the unpurchased product. In the method of purchasing goods according to any one of claims 1 to 4,
A method of purchasing goods, wherein points for returning to customers are given according to a settlement method and a delivery method. A storage unit for storing identification information of a product desired to be purchased;
A decision control unit that receives selection information of a product to be purchased from a customer based on the product identification information stored in the storage unit;
A payment control unit that performs payment for the product selected by the decision control unit,
A product purchase system, comprising: a product management unit that manages delivery of the product whose payment has been completed by the payment control unit. The product purchase system according to claim 6,
A product purchase system, comprising: a sales promotion management unit that provides a customer with relevant information of a product stored in a storage unit when selecting a product to be purchased. In the product purchase system according to claim 6 or 7,
A product purchase system comprising a decision control unit for storing information on unpurchased products for a predetermined period. In the product purchase system according to any one of claims 6 to 8,
A product purchase system, comprising: a sales promotion management unit that provides a customer with related products of the unpurchased product based on information on the unpurchased product. The product purchase system according to any one of claims 6 to 9,
A product delivery management unit that stores products delivered to customers is provided.
The product purchase management unit is provided separately from the decision control unit and the settlement control unit. In the product purchase system according to any one of claims 6 to 10,
A merchandise purchase system comprising a point management unit for giving points for returning to customers according to a settlement method and a delivery method.

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