JP2003240590A - Guide system, guide method and guide program using mobile terminal - Google Patents

Abstract

(57) [Summary] [Problem] If it is difficult to find the way using the guide map, the customer cannot purchase the desired product, and the shop will escape the customer, so the customer will be actively guided. I do. SOLUTION: An advertisement screen 3 of an advertiser's shop (visited place) is displayed on a display 2 of a mobile phone 1 owned by a customer. The screen 3 displays a shop name 4, an ad text 5, an input part of a scheduled visit time 6, a part for inputting a customer name 7, and a reception button 8 for receiving a guidance request. Accept button 8
Is clicked, a guidance request 1 including information such as the telephone number 11 of the mobile phone, the scheduled visit time 6 and the customer name 7
0 is sent to the advertiser.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION The present invention is aimed at first-time customers,
The present invention relates to a route guidance system, a route guidance method, and a route guidance program that guide a user to his / her shop using a mobile terminal such as a mobile phone.

[0002]

[Prior art] While looking at the magazine that posted shopping information,
I often find my first store. In this case, look for the guide map in the article of the magazine and look for the store. If you visit a store you find on the Internet, print the guide map on the homepage and bring it with you. There is also a method of downloading a map to a mobile phone via the Internet and displaying it, and then looking for the way while looking at it. There is also known a system in which a mobile phone has a GPS function, displays its own position on a map, and gives directions.

[0003]

By the way, the above conventional techniques have the following problems to be solved. If the store is located in an easy-to-understand location on the main street, it is unlikely that you will get lost as the guide map and the local situation match very well. However, when the target store is located in a complicated place or through a number of alleys, it is easy to get lost. Also, if the signboard is in a room in a building that is difficult to understand, even if you find the target building using the guide map, you may not know the entrance,
It is not uncommon for people to pass by while reaching the immediate vicinity. There is also a method of inquiring by telephone if the telephone number is listed, but it also costs the telephone bill, and even if a telephone call is made, there may be no immediate response. After all, some customers are willing to make do in another easy-to-understand store. In this case, the customer cannot purchase the desired product, and the store will escape the customer. Also, due to lack of manpower, it may not be possible to adequately respond to the telephone at the store side. An object of the present invention is to provide a route guidance system that solves the above points.

[0004]

The present invention adopts the following constitution in order to solve the above points. <Structure 1> Information including a method of contacting a specific mobile terminal,
A guide using a mobile terminal, characterized by comprising means for transmitting to a terminal on the destination side via a network, and means for receiving guide information from the terminal on the destination side in the above-mentioned mobile terminal via a network. system.

The specific mobile terminal is a mobile terminal carried by a person who requests route guidance to a destination. The mobile terminal may be a mobile terminal or a mobile computer as long as it can receive information via a network. The information including the contact method is the telephone number or address of the mobile terminal.
The reason for transmitting to the terminal on the destination side is to request route guidance. You may send the information directly including the contact method,
You may transmit by transfer via arbitrary terminals. The reason why the information including the contact method is transmitted is that the terminal on the destination side transmits the route guidance information to the specific terminal.
The terminal on the destination side may be a terminal managed on the destination side, and is not necessarily installed at the destination. Directions information is information that specifically guides the way to the destination,
The content is arbitrary. The network that transmits the information including the contact method and the network that receives the route guidance information may be different networks. Further, the information including the contact method may not be transmitted from the mobile terminal but may be transmitted from another terminal.

<Structure 2> A means for receiving information including a method of contacting a specific mobile terminal at a destination side terminal through a network, and a destination side terminal for the mobile terminal through the network. A route guidance system using a mobile terminal, comprising: means for transmitting route guidance information.

Configuration 1 is a function on the portable terminal side, and Configuration 2
Is the function of the terminal on the destination side.

<Structure 3> In the route guidance system using the portable terminal according to Structure 1 or 2, the means for transmitting the information including the contact method to the terminal on the destination side is provided in the screen displayed on the portable terminal. A route guidance system using a mobile terminal characterized by being included.

If the screen displayed on the mobile terminal includes a button or the like for transmitting the information including the contact method to the terminal on the destination side, part of the information including the contact method is automatically transmitted to the destination side. Can be sent to.

<Structure 4> In the route guidance system using the mobile terminal according to Structure 1 or 2, the means for transmitting the information including the contact method to the destination terminal is an advertisement display screen displayed on the mobile terminal. A route guidance system using a mobile terminal, which is included in the inside.

Looking at the advertisement display screen, the place (destination)
When you want to go to, you can request directions by operating the button that sends information including the contact method.
Most functional.

<Configuration 5> In the route guidance system using the mobile terminal according to the configuration 1 or 2, the route guidance information is:
A route guidance system using a mobile terminal, which includes a map near a destination and position information of the mobile terminal.

The structure of the map near the target is arbitrary. The method of displaying the position information is also arbitrary. The position information is acquired by the position detection function of the mobile terminal. The position information format is also arbitrary. Any information may be used as long as it can display the accurate position of the owner of the mobile terminal on the map.

<Structure 6> In the route guidance system using the portable terminal according to Structure 2, there is provided means for storing information including the contact method received by the terminal on the destination side in the storage device as customer information. A route guidance system using a mobile terminal, which is characterized in that

The information including the contact method received by the destination terminal is important information about the customer and can be automatically saved. Therefore, this is automatically stored as customer information for effective use. The storage device can be anywhere. The customer information format is also arbitrary.

<Structure 7> A means for receiving information including a method of contacting a specific mobile terminal at a destination terminal via a network, and a mobile terminal acquired from the mobile terminal via the network from the mobile terminal. A route guidance system using a mobile terminal, comprising means for acquiring an image of a peripheral portion and simultaneously transmitting route guidance information from the destination side terminal to the mobile terminal.

The image of the peripheral portion of the mobile terminal is acquired by an electronic camera or the like of the mobile terminal. The route guidance information transmitted from the terminal on the destination side may be, for example, voice guidance of a staff member. Also, any guide screen may be used.

<Structure 8> Information including a method of contacting a specific mobile terminal is transmitted to a terminal on the destination side through a network, and the mobile terminal is connected through the network to
A route guidance method using a mobile terminal, characterized by receiving route guidance information from a terminal on the destination side.

A route guidance method using the portable terminal corresponding to the configuration 1.

<Structure 9> Information including a method of contacting a specific mobile terminal is received by a terminal on the destination side through a network, and a route guidance is given from the terminal on the destination side to the mobile terminal through the network. A route guidance method using a mobile terminal, which is characterized by transmitting information.

A route guidance method using a portable terminal corresponding to the configuration 2.

<Structure 10> In the route guidance method using the mobile terminal according to Structure 8 or 9, the means for transmitting information including the contact method to the terminal on the destination side is provided in the screen displayed on the mobile terminal. A route guidance method using a mobile terminal characterized by being included.

This is a route guidance method using a portable terminal corresponding to the configuration 3.

<Structure 11> In the route guidance method using the mobile terminal according to Structure 8 or 9, the means for transmitting information including the contact method to the destination terminal is an advertisement display screen displayed on the mobile terminal. A route guidance method using a mobile terminal characterized by being included in the inside.

This is a route guidance method using a portable terminal corresponding to the configuration 4.

<Structure 12> In the route guidance method using the mobile terminal according to the configuration 8 or 9, the route guidance information includes a map near the destination and position information of the mobile terminal. A route guidance method using a terminal.

A route guidance method using a portable terminal corresponding to the configuration 5.

<Structure 13> In the route guidance method using the portable terminal according to Structure 9, information including the contact method received by the terminal on the destination side is stored in the storage device as customer information. How to guide using a mobile terminal.

A route guidance method using a mobile terminal corresponding to the configuration 6.

<Structure 14> A means for receiving information including a method of contacting a specific portable terminal at a destination terminal through a network, and a portable terminal acquired by the portable terminal from the portable terminal through the network. A route guidance method using a mobile terminal, characterized in that an image of a peripheral portion is acquired and at the same time, route guidance information is transmitted from the destination terminal to the mobile terminal.

This is a route guidance method using a portable terminal corresponding to the configuration 7.

<Structure 15> A process of transmitting information including a method of contacting a specific mobile terminal to a terminal on the destination side through a network and route guidance information from the terminal on the destination side in the mobile terminal via the network. A route guidance program using a mobile terminal that causes a computer to execute the process of receiving.

A route guidance program for a portable terminal corresponding to the configuration 1.

<Structure 16> A process of receiving information including a method of contacting a specific portable terminal at a destination side terminal through a network, and a process of receiving the information from the destination side terminal to the portable terminal through the network. A route guidance program using a portable terminal that causes a computer to execute the process of transmitting the route guidance information.

A route guidance program for a terminal on the destination side corresponding to the configuration 2.

<Structure 17> In the route guidance program using the mobile terminal according to Structure 15 or 16, means for executing the process of transmitting information including the contact method to the terminal on the destination side is displayed on the mobile terminal. A route guidance program using a mobile terminal characterized by being included in the screen.

A route guidance program using a mobile terminal corresponding to the configuration 3.

<Structure 18> In the route guidance program using the mobile terminal according to Structure 15 or 16, means for executing the process of transmitting the information including the contact method to the terminal on the destination side is displayed on the mobile terminal. A route guidance program using a mobile terminal, which is included in the advertisement display screen.

This is a route guidance program using a portable terminal corresponding to the configuration 4.

<Structure 19> In the route guidance program using the mobile terminal according to the configuration 15 or 16, the route guidance information includes a map near the destination and position information of the mobile terminal. A route guidance program using a terminal.

This is a route guidance program using a portable terminal corresponding to the configuration 5.

<Structure 20> In the route guidance program using the portable terminal according to Structure 16, there is included a process of storing the information including the contact method received by the terminal on the destination side in the storage device as the customer information. A route guidance program using a mobile terminal.

This is a route guidance program using a portable terminal corresponding to the configuration 6.

<Structure 21> A process of receiving information including a method of contacting a specific mobile terminal at a destination terminal through a network, and a process of receiving the mobile terminal obtained from the mobile terminal from the mobile terminal through the network. A route guidance program using a mobile terminal, which causes a computer to execute a process of acquiring an image of a peripheral portion and, at the same time, transmitting the route guidance information from the destination terminal to the mobile terminal.

This is a route guidance program using a portable terminal corresponding to the structure 7. <Structure 22> A network and a mobile terminal connected to the network, the mobile terminal transmitting information including a contact method to the mobile terminal through the network, and route guidance information through the network. And a means for receiving a contact, the route guidance system comprising:

This is an invention of a mobile terminal having a function of implementing the first configuration.

<Structure 23> A network and a terminal connected to the network. The terminal receives means for storing route guidance information and information received through the network including a method of contacting the other party. Means, a means for recording information including a method of contacting the other party, and a means for transmitting the direction information to the other party by the contact method, the route guidance system comprising: .

It is the invention of the terminal on the side that transmits the guide information in the configuration 2. The other party may be a mobile terminal connected to the network or another information terminal. The information including the method of contacting the other party is recorded in order to accumulate and use not only the method of contacting the other party but also other information regarding the other party.

<Structure 24> A mobile terminal connected to a network transmits information including a method of contacting the mobile terminal through the network, and receives a communication including route guidance information through the network. How to guide.

It is an invention of a route guidance method using a portable terminal corresponding to the configuration 22.

<Structure 25> A terminal connected to the network stores route guidance information, receives information including a method of contacting the other party through the network, records the information, and records the information to the other party. On the other hand, a route guidance method characterized by transmitting the route guidance information by the contact method.

This is an invention of a route guidance method for terminals on a network corresponding to the configuration 23.

<Structure 26> A process of transmitting information including a method of contacting the mobile terminal from the mobile terminal connected to the network through the network, and receiving a contact including route guidance information through the network. A route guidance program characterized by causing a computer to execute processing.

It is an invention of a route guidance program which operates on a portable terminal corresponding to the configuration 22.

<Structure 27> A process of storing route guidance information at a terminal connected to the network, a process of receiving information including a method of contacting the other party through the network, and recording the information, A route guidance program for causing a computer to execute a process of transmitting the route guidance information to the other party by the contact method.

This is an invention of a route guidance program that operates in a terminal on the network corresponding to the configuration 23.

[0057]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to specific examples. [Function of Mobile Terminal] FIG. 1 is an explanatory diagram for explaining the outline of the information retrieval system of the present invention. According to the present invention, the display 2 of the mobile terminal carried by the customer, for example, the mobile phone 1
To display the advertisement screen of the advertiser's store (visit). In the example shown in the figure, in the screen 3, a shop name “Nippon sushi” 4, an advertisement sentence 5, a portion for inputting a scheduled visit time 6 and a customer name 7 are displayed.
And a reception button 8 for receiving a guidance request are displayed. The reception button 8 has a function of generating and transmitting a guidance request 10 for the customer to notify the advertiser of the visit. When the reception button 6 is clicked, a guidance request 10 including information such as the telephone number 11 of the mobile phone, the scheduled visit time 6 and the customer name 7 is transmitted to the advertiser.

[Network Configuration] FIG. 2 is an explanatory diagram showing a network configuration example for using the system of the present invention. The customer uses the mobile phone 1 in advance to search an appropriate site on the Internet in order to find a favorite store. As a result, the advertisement screen 21 is distributed from the server 19 connected to the network 15 shown in FIG.
Is displayed in. Further, as shown in the figure, it may be transmitted from the mobile phone 1 to the advertiser's terminal 16 by e-mail through the network 15 such as the Internet. Although the base station 12 of the mobile phone 1 is directly connected to the network 15 in order to simplify the description of the drawing, the network configuration may be arbitrary. Further, the guidance request 10 is a fax document 17 of a certain form, and the facsimile receiver 18 of the advertiser.
May be sent to. The guidance request 10 may be written in the database 20 of the server 19 managed by the advertiser.

[Reply of Detailed Route Guidance Information] For example, the guidance request 10 is stored in the storage device 22 of the terminal 16 of the advertiser who has received the e-mail. The advertiser's terminal 16 is provided with a guidance reply means 24. The guidance replying means 24 is a computer program that operates on the terminal 16. This guidance reply means 24
The route guidance information 26 stored in the storage device 25 is automatically transmitted by a reply mail. The route guidance information 26 preferably includes further detailed route guidance that was not posted in the advertisement.

It is not realistic to put too detailed maps and directions on advertisements inserted in newspapers and leaflets distributed on the streets. This is because the more advertising space is available by introducing more space for the products in the store. However,
For customers who are certain to visit the store, it is of utmost importance to give them detailed and specific directions. From this point of view, according to the present invention, when a request is received from a customer, the directions are positively provided so that the customer can visit the shop without hesitation. The storage device 27 connected to the terminal 16
A customer list 28 is stored in. There is also an effect that the information of the customer who has received the route guidance can be recorded as it is in the customer list 28 and can be effectively used for the subsequent advertisement.

When the advertiser receives a fax from a customer, the advertiser can call the mobile phone number displayed there to give detailed directions verbally. Also,
Whether you receive an email or a fax from a customer, you may call the mobile phone number and automatically tape an announcement to the store.

[Guide for Using GPS System] FIG. 3 is an explanatory diagram showing a specific route guidance method on the advertiser side for customers who have received guidance. In the above method, detailed and sufficiently new directions information is sent to the customer according to the customer's request. In the example of this figure, the customer is actively guided directly to the store. For example, assume that the customer has a mobile phone with a GPS function. According to the GPS system 35, the current position of the customer can be determined by the well-known method from the terminal 1 on the advertiser side.
It can be recognized by 6. For example, a customer's mobile phone 1
Make a call from the advertiser's telephone 33 to. When the call is started, the position detection signal by GPS is transferred from the customer's mobile phone 1 to the advertiser's terminal 16. Advertiser's terminal 16
When the map 32 around the store is displayed in advance, the customer's position is determined by the bright spot 36 based on the position information of the mobile phone 1 of the customer.
Is displayed.

With this, the advertiser can easily lead the customer directly to the store by telephone. Also, the terminal 1 on the advertiser side
Only the main part of the map 32 displayed in 6 can be transmitted to the mobile phone 1 of the customer and the screen 31 can be displayed.
The map transmitted for display on the display of the mobile phone 1 is preferably a schematic diagram in which the amount of data is sufficiently reduced in consideration of the image processing capability of the mobile phone. The connection may be maintained until the customer arrives at the store, but then the telephone 33 cannot be used for another call. Therefore, for example, if the customer's mobile phone is called at a certain time interval and this sketch is automatically transmitted to the customer, the customer can easily reach the store. Since such control can be automated, it is not necessary for the store clerk to overwhelm the customer. Of course, if there is enough time, the advertiser may call the mobile phone 1 to give directions while looking at the map 32 displayed on the terminal 16.

[Guide for Using Electronic Camera] FIG. 4 is an explanatory diagram showing another route guidance method on the advertiser side for customers who have received guidance. When the customer has the mobile phone 1 with the electronic camera 40, the surrounding building or townscape 41 is photographed and the image 43 is displayed on the display of the advertiser's terminal 16. This allows the advertiser to recognize the current location of the customer. While viewing this image 43, the advertiser can call the mobile phone 1 using the telephone 33 and directly orally provide directions.

[Detailed Directions Information Return Procedure] FIG.
It is a flowchart which shows the procedure which transmits a guidance request | requirement from a mobile telephone and receives route guidance information concretely. Steps S1 to S6 in this figure are processes on the mobile phone side, and steps S7 to S10 are processes on the computer 16 on the destination side. First, in step S1, the advertisement screen 3 is displayed on the display 2 of the mobile phone 1 shown in FIG. After that, the process waits for data input such as the scheduled visit time 6 for the advertisement screen 3 (step S2). When the scheduled visit time 6 and the customer name 7 are input and the reception button 8 is clicked, the process proceeds from step S3 to step S4. In step S4, guidance request information is collected. That is, in addition to the customer name and the scheduled visit time entered on the screen, information such as the telephone number of the mobile phone is collected, and the guidance request sentence is edited in step S5. This request text is in the electronic mail format as shown in FIG.

Here, in step S6, this guidance request is sent to the destination designated on the advertisement screen 3 by electronic mail. It should be noted that such processing is executed by a script program of a web page that constitutes the advertisement screen 3 or the like. When the guidance request is transmitted, the destination terminal 16
Then, this guidance request is received (step S7). Then, in step S8, the guidance request is stored in the storage device 22 shown in FIG. Next, in step S9,
The route guidance information 26 is acquired from the storage device 22. this is,
It is prepared in advance, and it is attached as it is to an email and sent back. In this way, the mobile phone 1 can receive the mail with the detailed guide map attached and can reach the destination while viewing the guide map.

[Procedure for Sending Guide Map Using GPS System] FIG. 6 is a flowchart specifically showing the procedure for transmitting a schematic map of a guide including position information to a mobile phone and giving directions. is there. This figure shows the operation of the terminal on the destination side. First, in step S11, the mobile phone 1 is called. Then, it waits for an incoming call to the mobile phone (step S12). When there is an incoming call, step S1
Proceed to 3 to obtain location information from the mobile phone. If there is a problem in obtaining the position information immediately after receiving the call without permission, a message asking whether to obtain the position information may be displayed on the display of the mobile phone. Next, in step S14, the guide map is edited using the acquired position information. Then, the content is displayed on the terminal on the destination side. This is the state shown in FIG. Then, edit the schematic map displayed in step S15,
This is transmitted to the mobile phone 1. Then, the contents are displayed on the mobile phone, and the owner of the mobile phone looks for this and searches for the destination. The timer is turned on in step S16. For example, if the customer's whereabouts and a map are sent every 3 or 5 minutes, when the timer times out, the process returns from step S17 to step S11.
Call the cell phone again. In this way, after the customer's position guidance and the like are repeated several times, after the customer finally arrives at the destination, the process is terminated (step S18).

By the above method, the advertiser can surely guide the customer to his / her shop. If the customer calls himself and asks for directions, he will be charged the phone bill, but by the system that makes a call from the store side,
The burden on the customer is also reduced. Even if the location is one step away from the main street and the location is bad, you can positively guide customers to your own shop, which will improve the sales performance of all operations. Also, the guidance request received from the customer is not used only for directions,
It can be stored as a visitor list and used as valuable information for sales guidance. It should be noted that the present invention is not limited to providing guidance to customers visiting a store, but can be used, for example, for providing guidance to a person who visits a company for the first time. Further, not only a mobile phone but also a mobile terminal such as a mobile computer can be used for guidance.

Each functional block shown in FIG. 2 may be composed of a separate program module or an integrated program module. Further, all or part of these functional blocks may be configured by hardware by a logic circuit.
Further, each program module may be incorporated into an existing application program to be operated, or may be operated as an independent program. The computer program for implementing the present invention as described above can be recorded in a computer-readable recording medium such as a CD-ROM, installed, and used. It can also be downloaded and used in the memory of a computer via a network.

[Brief description of drawings]

FIG. 1 is an explanatory diagram illustrating an outline of an information search system of the present invention.

FIG. 2 is an explanatory diagram showing a network configuration example for utilizing the system of the present invention.

FIG. 3 is an explanatory diagram showing a specific route guidance method on the advertiser side for customers who have received guidance.

FIG. 4 is an explanatory diagram showing another method of guiding the advertiser side to a customer who has received the guidance.

FIG. 5 is a flowchart specifically showing a procedure of transmitting a guidance request from a mobile phone and receiving route guidance information.

FIG. 6 is a flowchart specifically showing a procedure for transmitting a schematic map for guidance including position information to a mobile phone and performing route guidance.

[Explanation of symbols]

1 mobile phone 2 display 3 advertisement display 4 Advertiser's store name 5 Advertising text 6 visit time 7 Customer name 8 reception button 10 guidance request 11 Mobile phone number

Front page continuation (51) Int.Cl. ⁷ Identification code FI theme code (reference) H04B 7/26 H04M 11/00 302 H04M 11/00 302 H04Q 7/04 Z H04Q 7/20 H04B 7/26 MF term (Reference) 2F029 AA07 AB07 AC02 AC14 5H180 AA21 BB05 FF05 FF13 FF22 FF27 FF32 5K067 AA21 BB04 BB21 DD20 DD51 EE02 FF01 JJ64 5K101 KK02 KK16 LL12 NN06 NN18 NN25 PP03 RR12 RR21 TT21 RR21 RR21 SS07

Claims (27)

[Claims] 1. A means for transmitting information including a method of contacting a specific mobile terminal to a terminal on the destination side through a network, and the mobile terminal receiving route guidance information from the terminal on the destination side through the network. A route guidance system using a mobile terminal, comprising: 2. A means for receiving information including a method of contacting a specific mobile terminal at a destination terminal through a network, and a route guidance from the destination terminal to the mobile terminal through the network. A route guidance system using a mobile terminal, comprising: a means for transmitting information. 3. The route guidance system using a mobile terminal according to claim 1 or 2, wherein means for transmitting information including a contact method to a destination terminal is included in a screen displayed on the mobile terminal. A route guidance system that uses a mobile terminal. 4. The route guidance system using a mobile terminal according to claim 1 or 2, wherein means for transmitting information including a contact method to a terminal on the destination side is an advertisement display screen displayed on the mobile terminal. A route guidance system using a mobile terminal characterized by being included in. 5. The route guidance system using the mobile terminal according to claim 1 or 2, wherein the route guidance information includes a map near the destination and position information of the mobile terminal. A route guidance system that uses. 6. The route guidance system using a mobile terminal according to claim 2, further comprising means for storing information including a contact method received by the terminal on the destination side in a storage device as customer information. A route guidance system using a mobile terminal. 7. A means for receiving information including a method of contacting a specific mobile terminal at a terminal on a destination side through a network, and a peripheral part of the mobile terminal obtained from the mobile terminal from the mobile terminal through the network. And a means for transmitting the route guidance information from the destination side terminal to the portable terminal at the same time, the route guidance system using the portable terminal. 8. Transmitting information including a method of contacting a specific mobile terminal to a terminal on the destination side via a network, and receiving guidance information from the terminal on the destination side on the mobile terminal via the network. A route guidance method using a mobile terminal. 9. A destination side terminal receives information including a method of contacting a specific mobile terminal via a network, and provides route guidance information from the destination side terminal to the mobile terminal via the network. A route guidance method using a mobile terminal characterized by transmitting. 10. The route guidance method using a mobile terminal according to claim 8 or 9, wherein means for transmitting information including a contact method to a destination terminal is included in a screen displayed on the mobile terminal. A route guidance method using a mobile terminal, which is characterized in that 11. The route guidance method using a mobile terminal according to claim 8 or 9, wherein means for transmitting information including a contact method to a terminal on the destination side is in an advertisement display screen displayed on the mobile terminal. A route guidance method using a mobile terminal characterized by being included in. 12. The route guidance method using a mobile terminal according to claim 8 or 9, wherein the route guidance information includes a map near a destination and position information of the mobile terminal. How to get directions using. 13. The route guidance method using a mobile terminal according to claim 9, wherein the information including the contact method received by the terminal on the destination side is stored in a storage device as customer information. A route guidance method using a mobile terminal. 14. A means for receiving information including a method of contacting a specific mobile terminal at a destination terminal via a network, and a peripheral part of the mobile terminal obtained from the mobile terminal via the network. Is acquired, and at the same time, the route guidance information is transmitted from the terminal on the destination side to the mobile terminal. 15. A process of transmitting information including a method of contacting a specific mobile terminal to a destination terminal through a network, and the mobile terminal receiving route guidance information from the destination terminal through the network. A route guidance program that uses a mobile terminal to cause a computer to execute the processing. 16. A process of receiving information including a method of contacting a specific mobile terminal at a destination terminal via a network, and providing guidance to the mobile terminal from the destination terminal via the network. A route guidance program that uses a mobile terminal to cause a computer to execute the process of transmitting information. 17. The route guidance program using a mobile terminal according to claim 15 or 16, wherein means for executing a process of transmitting information including a contact method to a destination terminal is displayed on the mobile terminal. A route guidance program using a mobile terminal characterized by being included in the screen. 18. In the route guidance program using the mobile terminal according to claim 15 or 16, means for executing a process of transmitting information including a contact method to a terminal on the destination side is displayed on the mobile terminal. A route guidance program using a mobile terminal characterized by being included in an advertisement display screen. 19. The mobile terminal using the mobile terminal according to claim 15 or 16, characterized in that the road guidance information includes a map around the destination and position information of the mobile terminal. A route guidance program using. 20. The route guidance program using the mobile terminal according to claim 16, further comprising a process of storing, as customer information, information including a contact method received at the destination terminal in a storage device. A route guidance program using a characteristic mobile terminal. 21. A process of receiving information including a method of contacting a specific mobile terminal at a destination terminal through a network, and a peripheral part of the mobile terminal obtained from the mobile terminal from the mobile terminal through the network. And a process of transmitting route guidance information from the terminal on the destination side to the portable terminal at the same time, the route guidance program using the portable terminal. 22. A network and a mobile terminal connected to the network, wherein the mobile terminal transmits information including a method of contacting the mobile terminal through the network, and directions through the network. A means for receiving a contact including information, and a route guidance system. 23. A network and a terminal connected to the network, wherein the terminal stores means for storing route guidance information, and means for receiving information received through the network, including information on how to contact the other party. And a means for recording information including a method of contacting the other party, and a means for transmitting the direction information to the other party by the contact method. 24. A mobile terminal connected to a network transmits information including a contact method to the mobile terminal through the network, and receives a communication including route guidance information through the network. How to get directions. 25. A terminal connected to a network stores route guidance information, receives information including a method of contacting the other party through the network, records the information, and sends the information to the other party. The route guidance method, wherein the route guidance information is transmitted by the contact method. 26. A process of transmitting information including a contact method to the mobile terminal from the mobile terminal connected to the network through the network, and a process of receiving a contact including route guidance information through the network. A route guidance program characterized by causing a computer to execute. 27. A process of storing route guidance information at a terminal connected to a network, a process of receiving information including a method of contacting the other party through the network and recording the information, and a process of recording the information to the other party. On the other hand, a route guidance program for causing a computer to execute a process of transmitting the route guidance information by the contact method.