JP2003108799A - Food delivery system, food delivery program, food delivery method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable prompt and inexpensive home delivery of foodstuff ordered by a customer. SOLUTION: This foodstuff home delivery system is constituted of a storage means 1, a foodstuff order placing means 7, a foodstuff order receiving means 11, a home delivery receiving means 12 and a managing means 6 for performing transmission to them. When the order of the foodstuff is placed from a user by the foodstuff ordering means 7, the managing means 6 selects foodstuff sales agents and delivery agents capable of delivering the foodstuff by retrieving the storage means 1, displays them on the foodstuff order placing means 7 held by the user and simultaneously transmits the result on the foodstuff order receiving means 11 and the home delivery receiving means 12 held by both agents.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a foodstuff delivery system, a foodstuff delivery program, and a foodstuff delivery method that allow customers to deliver foodstuffs ordered by a customer at low cost.

[0002]

2. Description of the Related Art Various menu information is disclosed on a home page on the Internet or a mobile phone terminal network. Due to the dramatic spread of personal computers and Internet-enabled mobile phones, the number of female users is also increasing rapidly.
It has become common sense for those who operate websites. For example, there is an increasing number of cases where menu information is posted on the websites of companies that are not related to menu information such as cosmetics in order to increase women's access.

Under such circumstances, most of the existing menu information on the homepage can be browsed and downloaded free of charge. From the side of the owner of the home page that provides menu information, it is a pain to publish the expensive server maintenance and management costs and the time-consuming menu offer free of charge. In addition, it is important to update new menu information every day in order to increase access, but the cost of new menu development and electronic data conversion for this is enormous.

In order to continue the menu provision, it is necessary to prepare some kind of chargeable service. As one such idea, a service for delivering the decided menu material to the home has already started on some homepages.

As for the outline of a site that provides such a service, a customer who wants to use the service first completes membership registration,
You can choose a menu from among several menu selection methods, decide the menu, and order the ingredients online. The site operator receives the order from the customer, transfers it to the store opening person, mediates between the customer and the person who opens the shop, and concludes a sales contract for food ingredients and the like.

[0006] One of the store operators on this homepage has the concept of providing safe and delicious food, which is not perfect, and the delivery after 4 days at the earliest, the shipping fee is 400 yen, the cooling fee is different, and the existing courier service is available. You are using a contractor. In addition to this, a branch store develops an online supermarket for nationwide delivery, with a uniform shipping fee of 800 yen nationwide, but a cooling fee is not included.
It uses a cash on delivery system. There is a wide selection of instant ramen and seasonings, but Kobe beef and live sea bream are listed as recommended ingredients. There are other sweets and utensils stores, and the shipping fee is 610 yen, and the delivery is made in 2 days at the earliest.

The delivery of the ordered foodstuffs is left to the shopkeeper, but the existing courier service is used for the delivery. And it can be said that this delivery cost is the biggest problem of this system.

Although the price of the courier varies depending on the size and the delivery area, it is about 500 yen even at a short distance.
If you add about 0 yen and add a time designation service, the additional charge will be about 300 to 1800 yen. For large or high-priced products, the cost of delivery is negligible in terms of ratio, and it seems that there are many cases where the seller bears it, but the customer bears the delivery cost for daily grocery purchases. It is not realistic to do.

[0009] The existing food order receiving system requires a heavy shipping fee and takes too much time to support daily menus. Rather than buying tonight's meat and vegetables, it seems that housewives' candid feelings about the current food delivery system are that they serve tamago feast and get local brands.

The present invention solves the above-mentioned conventional problems, and provides a foodstuff delivery system, a foodstuff delivery program, and a foodstuff delivery method capable of delivering food ordered by a customer at low cost to support daily menus. With the goal.

[0011]

In order to solve the above-mentioned conventional problems, the foodstuff delivery system of the present invention involves registration of food dealer information registered in advance and delivery different from this food dealer. A storage unit for storing information on a trader who handles items, a food ordering unit for ordering home delivery of food, a food order receiving unit for ordering food, a home delivery receiving unit for receiving home delivery of food, and reading information from the storage, If the user processes these and has the food ordering means, the food order receiving means, the home delivery receiving means and a management means for transmitting and receiving information, and a user transmits the food ordering information to the management means by the food ordering means. The managing means selects both deliverable traders from the grocery seller information from the storage means and the trader information dealing with the item accompanied by the delivery different from the grocery seller, and the food ordering means of the user Shown in , To select the desired skill from this user, and outputs a food order commanded by food ordering means, which is intended to be transmitted to at least food orders means of the art. To reduce courier costs, do not utilize existing courier companies, but use newspapers, milk, milk, or other types of courier companies that deliver daily.

[0012] By dividing the traders into regions and using the delivery functions of different industries in advance, home delivery can be promptly performed when the user is determined, and the home delivery cost can be kept low. For example, if a newspaper delivery company is selected as a delivery company of a different industry, the delivery will be done in the morning and evening, and it will be possible to deliver within half a day after receiving the order. As new capital investment, preparation of cold storage vehicles and, in some cases, cold storage posts for contracted households are necessary, but delivery personnel and know-how are established.

[0013]

BEST MODE FOR CARRYING OUT THE INVENTION The invention according to claim 1 is a storage means for storing information of a food dealer registered in advance, and information of a dealer handling an item accompanied by delivery different from the food dealer. , A food ordering means for ordering home delivery of food, a home delivery receiving means for ordering food, and a management means for reading information from the storage means, processing the information, and transmitting / receiving information to / from the food order placing means and the home delivery receiving means. Then, when a certain user sends the ordering information of the foodstuff to the management means by the foodstuff ordering means, the management means handles the grocery seller and the item accompanied by the delivery different from the grocery seller from the storage means. Select both deliverable traders from among the traders and show them to the user's food ordering means, let the user select the desired trader from these, and output the food ordering instruction by the food ordering means, and then the trader concerned At least Obtained by a configuration to be transmitted to the wood order means, if ordered food the user, it is possible to delivery the food immediately in inexpensive delivery costs.

According to the second aspect of the present invention, in particular, in the foodstuff delivery system according to the first aspect, the dealers of different industries who deliver are newspaper dealers and milk dealers. Since the store can deliver twice a day in the morning and evening, it can be delivered within half a day of receiving the order. A milk shop can deliver to you every morning, and
Delivery within a day is possible. In addition, since it is delivered with newspapers and milk, the ingredients can be delivered at a low delivery cost.

According to a third aspect of the present invention, particularly in the foodstuff delivery system according to the first aspect, predetermined information regarding a food product dealer and a dealer who handles items accompanied by delivery is stored in advance in the storage means. , The management means selects a grocery seller that can deliver to the residence information of a user who has received the ordering instruction of the foodstuff, and a dealer who handles the item accompanied by the delivery,
The prices of those vendors are indicated in the user's food ordering means, and the user deals with the food dealer or items with delivery that he / she prefers based on the price, daily service, and product quality indicated by the user. You can select a vendor.

The invention according to claim 4 is, in the foodstuff delivery system according to claim 1, in which the management means calculates a billing amount to a user who has received the ordering instruction of the foodstuff, and the foodstuff ordering means or the home delivery. This is output to the receiving means to prompt the collection of charges, and a certain amount of billing processing is done to the grocery seller or the operator who handles items accompanied by deliveries of different industries, and the user is delivered to the home. Occasionally you can either pay the courier or pay when you visit a grocery store nearby, no transfer or withdrawal fees are required, and for such transfer procedures No need to go to a bank or post office. In addition, the operator can collect a fixed amount as a commission for each transaction or for each fixed period, which is not complicated.

According to the invention described in claim 5, particularly in the foodstuff delivery system according to claim 1, the management means calculates a billing amount to a user who has received the ordering instruction of the foodstuff, and the foodstuff ordering means or the home delivery method. This is output to the receiving means to prompt the collection of charges, and a fixed ratio of the calculated charges is calculated for the grocery seller or the trader who handles items with delivery in different industries. , The user can pay the delivery company when delivered to the home, or pay the fee when visiting a grocery neighborhood supermarket, and no transfer or withdrawal fee is required. There is no need to go to a bank or post office for such a transfer procedure. Further, since the operator can grasp the sales for each transaction, he / she can charge a fixed ratio according to the sales and can establish income.

The invention according to claim 6 is, in particular, in the foodstuff delivery system according to claim 1, the management means charges the user by means of the foodstuff ordering means, and collects by adding to the line usage fee. However, it is configured to distribute to grocery sellers and traders who handle items with delivery of different industries under predetermined conditions, and the fee is collected by the operator, so the user is charged each time of delivery with the delivery company etc. There is no need to exchange. For this reason, it is particularly convenient when a cool delivery box or the like is installed at the entrance of the user and the food and drink are exchanged without facing each other.

According to a seventh aspect of the present invention, particularly in the foodstuff delivery system according to the second aspect, the management means stores the grocery dealer information registered in advance from the storage means, and this grocery sale also registered in advance. Similar to a grocery dealer that can handle deliveries in a certain area that meets conditions such as matching residences, etc. It is configured to select a newsletter that is a different type of business operator who can deliver frequently and to deliver frequently, and to send this information to each other. Introducing candidate partners of, for example, a trader of a different industry that frequently delivers as a leaflet such as a price leaflet of a grocery seller that can announce or deliver this service Such as a newsagent to delivery, both of advertising, can contribute to the expansion of business income, it is possible to achieve further customer acquisition.

An eighth aspect of the present invention is a program for causing a computer to function as the whole or a part of the foodstuff delivery system according to any one of the first to seventh aspects. Since it is a program, a part or all of the foodstuff delivery system of the present invention can be easily realized by using a computer, a portable information terminal, or the like in a home or a store of a trader. Further, by recording the program on a recording medium or distributing the program using a communication line, the program can be distributed and installed easily.

The invention according to claim 9 is a storage means for storing information on a food dealer registered in advance and information on a dealer handling an item accompanied by delivery different from the food dealer, and the storage means. It is equipped with management means to read information from
Upon receiving the ordering information of the foodstuff from a certain user, the management means delivers from the storage means from the grocery seller information and the trader information handling an item accompanied by a different delivery from the grocery seller. It is a method of home delivery of food, comprising the steps of showing both possible traders to the user and transmitting the ordering information of the foodstuff to the desired trader selected by the user. As a result, if the user decides the menu and orders the ingredients related to the menu, the ingredients can be quickly delivered at a low delivery cost.

[0022]

Embodiments of the present invention will be described below with reference to the drawings.

(Embodiment 1) FIG. 1 is a diagram showing the configuration of a foodstuff delivery system according to Embodiment 1 of the present invention.

The site of the operator of this service is provided with storage means 1 for storing various information, menu information 2 for storing a plurality of menu information, customer information 3 registered in advance, and grocery sales. At least the trader information 4 and the trader information 5 that handles items accompanied by delivery are stored.

These pieces of information are appropriately read from the storage means 1 via the management means 6, processed, and written. The management means 6 is usually installed under an operator,
Includes communication means such as the Internet and dedicated lines.

A foodstuff ordering means 7 is installed under the customer. The foodstuff ordering means 7 is mainly composed of an input means 8 and a display means 9, selects desired menu information, and orders home delivery of desired foodstuffs. These information retrieval or ordering instructions are performed via the management means 10. The management means 10 attempts to connect to the management means 5 in order to access the storage means 1 of the operator. It can be realized by a modem connected to a telephone line, but depending on the system configuration of the operator's site, a dedicated line using optical fibers, the Internet via a provider, the i mode of a mobile phone or the L mode of a fixed line, two-way communication It can also be realized with a digital TV capable.

A food ordering means 1 is provided to the grocery dealer.
1 is installed. The food order receiving means 11 is mainly an input means 12.
The display means 13 is provided, and the customer receives an order for home delivery of food ingredients. These order commands are issued through the management means 14. The management means 10 has a connection function with the management means 5 in order to access the storage means 1 of the operator.

The home delivery receiving means 15 is installed for a business operator who frequently delivers in different industries. The home delivery receiving means 15 is mainly composed of an input means 15 and a display means 16. To receive. These reception commands are management means 1
8 through. The management means 18 has a connection function with the management means 5 in order to access the storage means 1 of the operator.

FIG. 2 is a diagram showing the contents of the database of menu information 2 in the first embodiment of the present invention.

Menu information includes menu results, material list,
Stored are recipes consisting of procedures, search keywords, and the like, and having hundreds to tens of thousands of data. Usually, the workmanship of the menu is image data. A search keyword is important data that is used to present an accurate menu item from a huge amount of menu information to a customer in a short time, and is used in combination with a search method.

FIG. 3 is a diagram showing the contents of the database of customer information 3 in the first embodiment of the present invention.

In order to receive such service, the customer makes a contract with the site operator in advance. Contracts can be made in various ways. For example, the customer accesses the home page of the operator of this site, has the customer information registered, and the supplier gives an ID number. Possible ways to receive services. This is probably the most popular way to register for membership on the Internet at the moment. The membership fee can be set by various methods such as flat rate such as annual fee and monthly fee, pay-per-use depending on access, and it is collected by deducting from credit card or adding to telephone line usage. When performing the registration procedure on the Internet, it is natural to use a confidentiality maintaining means such as encryption for data transmission and reception. In addition to the Internet, of course, it is also possible for a customer such as a personal computer communication, a postcard, or a fax to communicate with a menu providing service provider on a one-to-one basis.

Upon registration, the customer is required to input his / her name, address, telephone number, occupation, credit card company and number, family structure, each person's preference for food, each person's health condition, and the like. These are managed in the database as customer information for menu selection. In addition to these items, the customer information should include impressions after the meal. The menu name provided and the reaction to it are stored in the database for at least a certain period.

Customer information is divided into three groups and managed as shown in FIG. Reference numeral 101 is customer attribute data, in which the name, address, telephone number, credit card number, purchasing newspaper store, milk delivery company, etc. are stored. If there is no match, blank or “Not applicable” is written.
Although customers who do not have a newspaper shop are rare, milk delivery is now increasingly purchased at supermarkets and co-ops. This information is used to identify individuals and collect membership fees.

Reference numeral 102 is intention data regarding the customer's food, which is information input at the time of member registration. The family structure, each person's preference for food, each person's health condition, etc. are stored. The occupation of each person is also stored here. What kind of profession you have is an important factor in providing a menu. This is because people who work outdoors, which have a heavy physical load, should be devised to replenish electrolytes such as salts lost due to sweating, and to be able to ingest a large amount of high-quality proteins and sugars and fats that easily turn into energy. Would be necessary. On the other hand, in occupations where office work is the main task, it is necessary to consider vitamin supplementation to prevent excessive nutritional supplementation and to eliminate eye strain.

Reference numeral 103 is the reaction data of the customer to the service after the menu providing service such as the recent menu for providing the menu and the impression after meal has been started. The former is stored by the site operator and the latter is input by the customer. Thus, the vendor input information and the customer input information are mixed in 103.

FIG. 4 is a diagram showing the contents of the database of the food dealer information 4 in the first embodiment of the present invention.

Information stored in the information of the food dealer who has registered with the site operator, that is, stores the store, is stored.
The grocery dealer information is managed in two groups as shown in FIG. Reference numeral 104 is attribute data of a grocery store, which stores a grocery store name, a location, or a location list. The location list is information that lists the addresses of shops that can participate in this service in the case of a chain business. This information is used exclusively when selecting a grocery dealer that can deliver to the customer within the living area.

Reference numeral 105 denotes information held by the food product dealer, which includes a price list of handled products, information on the arrival of seasonal ingredients, bargain information, POS sales best 20 and the like. The “seasonal ingredient arrival information” is the arrival information of seasonal ingredients. For example, information such as the arrival of Sanma off the coast of Sanriku, the first appearance of Tsutsuo, and the workmanship of this year's Beaujolais Nouveau. Seasonal ingredients are cheap, delicious, and give a strong sense of the season, which is an important factor in deciding menu. The "bargain information" is a so-called featured product that attracts customers, and currently only newspaper leaflets are used, but this service can be presented directly to customers. The bargain sales at supermarkets also have a very strong influence in deciding the menu. In many cases, customers who prepare menus impulsively purchase ingredients at the store where they go shopping. Therefore, knowing "bargain information" in advance, notifying it to the customer, and making a menu proposal is a useful method for gaining strong customer support.

Since these pieces of information belonging to 105 need updating, they are updated daily by the grocery dealer. The service operator may manage the information held by the grocery dealer on his / her own server, or may automatically download and update the storage medium of the grocery dealer.

FIG. 5 is a diagram showing the contents of the database of trader information 5 of a different type of industry that handles frequently-delivered items in the first embodiment of the present invention.

The "distributor of a different type of industry that handles items accompanied by delivery" is specifically a newspaper store, a milk store, or the like. You can use a local electronics store. In short, it is not a delivery company such as a courier or a post office that specializes in delivery, but a delivery company that regularly holds a fixed customer in a certain area other than groceries handled by this service and delivers it frequently. In the case of a company that specializes in delivery, fixed costs and expenses necessary for delivery must be recovered by delivery, which results in the delivery fee of several hundred yen or more as described above.
In the case of a trader of a different type of industry that deals with items accompanied by delivery as in the present invention, for example, a newspaper shop that delivers newspapers every morning and evening, the delivery destination is fixed. Even if you visit a nearby supermarket when delivering newspapers and deliver the ingredients ordered by the customer together, there is no new labor cost. You can get it delivered. Even if you invest in a cold storage car or a courier post with a cold storage function, you can set the delivery fee cheaper than the courier service. In addition, since it can be delivered once a day, it is possible to quickly respond to the customer's order. It is possible to deliver in the afternoon in the morning and in the next morning for afternoon orders without having to wait a few days as in the past.

As the information of the traders of different industries handling items accompanied by delivery, the name of the delivery destination customer, the customer address, the telephone number, etc. are stored. This information is used exclusively when selecting a contractor who can deliver to the customer within the living area.

For example, when an order for foodstuffs is input from a user, the management means 6 reads out the customer information 3, the grocery seller information 4, and the trader information 5 that handles items accompanied by delivery from the storage means 1.

In the customer information, the attribute data 101 shown in FIG.
Name and address information is read from. Next, the location information is read from the attribute data 104 of the food dealer information shown in FIG. These pieces of address information are compared and tested for a match up to a predetermined division. For example,
It is determined that delivery is possible if up to the number of streets in the city match.
Various configurations can be considered here. The attribute data 104 of the grocery dealer information may have a structure in which the address of the store of the dealer is written instead of the address of the store of the dealer (a plurality of addresses is possible). In this case, attribute data 1
04. The address listed above is tested for a match with the customer's address.

Next, the delivery destination customer name shown in FIG. 5 is read from the trader information dealing with the item accompanied by delivery. This is a list, which is checked for a match with the customer's name.

As another embodiment, if the purchased news shop or the milk delivery company is included in the attribute data 101 of the customer information, this information is compared with the information on the company handling the registered delivery-related item, and the delivery candidate is obtained. You can select a vendor.

If the customer does not participate in this service, a list of other traders in the same area is listed as an agent, and the customer or the grocery seller can select the equivalent. You can also "intermediate".

These processes can be performed programmatically, for example, but can be realized by a simple procedure such as searching for the same character string by successive comparison of characters.

(Embodiment 2) FIG. 6 is a diagram showing the structure of a food delivery system according to a second embodiment of the present invention.

The site of the operator of this service is provided with storage means 1 for storing various information, menu information 2 for storing a plurality of menu information, customer information 3 registered in advance, and grocery sales. At least the trader information 4 and the trader information 5 that handles items accompanied by delivery are stored.

These pieces of information are appropriately read from the storage means 1 via the management means 6, processed, and written. The management means 6 is usually installed under an operator,
Includes communication means such as the Internet and dedicated lines.

The foodstuff ordering means 7 is installed under the customer. The foodstuff ordering means 7 is mainly composed of an input means 8 and a display means 9, selects desired menu information, and orders home delivery of desired foodstuffs. These information retrieval or ordering instructions are performed via the management means 10.

A food ordering means 1 is provided to the grocery dealer.
1 is installed. The food order receiving means 11 is mainly an input means 12.
The display means 13 is provided, and the customer receives an order for home delivery of food ingredients. These order commands are issued through the management means 14. The management means 10 has a connection function with the management means 5 in order to access the storage means 1 of the operator.

The home delivery receiving means 15 is installed in the case of a business operator who frequently delivers in different industries. The home delivery receiving means 15 is mainly composed of the input means 15 and the display means 16, and the home delivery of foodstuffs from the customer is carried out. To receive. These reception commands are management means 1
8 through. The management means 18 has a connection function with the management means 5 in order to access the storage means 1 of the operator.

The difference from the first embodiment shown in FIG.
In addition, the order information storage unit 19 is provided, the food order receiving unit 11 is provided with the food item information storage unit 20, and the home delivery receiving unit 15 is provided with the delivery destination customer information storage unit 21.

With such a configuration, the customer can store the menu information of the selected menu and the information of the ordered foodstuff in the order information storage medium 19, which allows the customer to distribute once without accessing the operator's site each time. You can check the menu you have prepared at any time, and keep a memo of the food you ordered.

Further, the grocery dealer can store the data 105 belonging to the grocery dealer information shown in FIG. 4 at his / her own, without storing the data in the server of the operator. The data belonging to 105 is extremely confidential to the store, and includes information that the competitor does not want to disclose. Therefore, these pieces of information are kept in the hand of the grocery dealer, and whenever necessary, that is, when the customer selects the dealer as a candidate, the site operator accesses the storage means 20 of the grocery dealer to obtain necessary data. A configuration that only reads out is useful. This information is all that needs to be updated, and in this respect as well, it is not necessary to update the storage means 1 of the site operator every day, which is convenient.

Similarly, since customer information is the most important data for a business operator who frequently delivers in different industries, the storage means 1 of the site operator only stores information that can identify the identity of the business operator participating in this service. Remember
It is useful to store the customer information shown in FIG. 5 in the delivery destination customer information storage means 21 of the home delivery receiving means 15. Then, each time the site operator needs it, that is, at the time when a customer tries to order foodstuffs, the storage means 21 of the operator who frequently delivers in different industries is accessed and only necessary data is read.

(Third Embodiment) In the first and second embodiments, the foodstuff ordering means 7, the foodstuff ordering means 11, and the home delivery receiving means 15 can be realized in various forms. For example, if a program capable of communicating with a menu providing service provider is installed in advance on a personal computer, this service can be received on the Internet. Similarly, it is possible to realize the menu-providing service by a network service on the mobile phone such as i-mode. However, a computer often freezes, communication settings are broken, or a virus is used when using the Internet, so it cannot be used without some knowledge. Therefore, a configuration example of a dedicated device that can more easily handle the food ordering means 7 handled by the customer will be shown below. Of course, this equipment is used for food order receiving means 11 and home delivery receiving means 15.
It goes without saying that it can be used as

FIG. 7 is an external view of an embodiment in which the functions used by the customer of the present invention are summarized in a mobile form.

The input means 8 is composed of a keyboard and the like, and the display means 3 is composed of a liquid crystal monitor and a plasma display. The input means 8 is composed of the following keys. There are four cursor keys 22 and a confirmation key 23 that can move the position of the cursor, a ten key 24 for inputting numbers and characters, a character input key 25 for instructing switching of input between numbers and characters, and an erase / cancel key 26.

In addition, a management means 10 is provided inside the machine body, although not shown. The management means 10 can be realized by including a connection means for connecting a microcomputer to a storage medium and a communication means such as a modem or a mobile phone. It is also useful to install, for example, an OS called PDA developed by Palm Computing Co., Ltd. in the microcomputer. This is an operating system for mobile terminals called Palm Ware, which is considered to be the favorite of i-mode mobile terminals.

Next, a procedure for the customer to select a menu and order foodstuffs will be described. FIG. 8 is a diagram showing an example of such menu selection.

The menu selection method is, for example, “diet (low calorie / nutrition intake / balance instruction)”, “necessary management / treatment food”, “eco-recipe”, “10-minute recipe”,
The "famous chef's taste" and "cooking introductory lesson" are prepared by the site operator. Each time these order functions are used, there is a configuration selected by the customer and a method of determining a course at the time of registration contract. In any case, since the burden on the site operator will vary considerably depending on the function, the cost will differ for each course.

The reason for preparing such an order function and having the customer make a selection is to ask the customer to declare what he or she wants to do so that the customer can quickly find and provide the menu he / she wants, and It is to realize a service that has a greater merit than the cost of receiving that service. In other words, the menu search on most of the existing homepages is drastic, as it requires a lot of time to show the same menu in the same order under a certain condition (for example, by designating a certain material name) no matter who searches. In order to realize a menu information distribution system, the customer can select menus in a short time, and various functional services can provide benefits.

Explaining the contents of the order function, "diet" does not mean "slimming" in a narrow sense, but it is a service to improve nutritional balance and further to exercise and exercise amount. Specifically, "low calorie"
Services such as "nutrition intake" and "balance instruction" are implemented, and customers can choose the desired service to properly take nutrition such as slimming or conversely, and improve their life balance and escape from lifestyle-related diseases. .

The “necessary management and therapeutic diet” is a diet service provided under the guidance of a doctor / nutritionist. "Eco-recipe" is a menu service that does not require shopping using the contents of the refrigerator, "10-minute recipe" is a menu service that enables quick preparation when you do not have time, and "Celebrity chef's taste" is a chef who is famous for ingredients and seasonings The "Introduction to Cooking Class", which is a service that offers recipes, is a service for beginners in cooking, starting with how to cut vegetables.

The foodstuff information stored in the refrigerator is important information for such menu support service. For example, Japanese Patent Application Nos. 2001-022982 and 2020 filed by the inventor.
It can be handled by combining inventions such as 01-022984 and Japanese Patent Application No. 2001-022985.

Now, in FIG. 8, first, a list of order functions is shown on the screen. The customer selects a desired service by using the cursor key 22. Although there are four cursor keys 22, here, the cursor is moved to, for example, "eco-recipe" on the screen by operating the two cursor keys at the top and bottom. The characters of the selected function are highlighted. In this state, enter key 23
When is pressed, the "eco-recipe" is confirmed as an order function and is transmitted to the management means 10 (not shown). The management means 10 communicates with the site operator and instructs the management means 5 (FIG. 1 or 6) to do this.

Then, the operator's site grasps the menu tendency desired to be selected by the customer, reads the customer information registered in advance, and processes it to select the menu information. The method of selecting menus is not the subject of the present invention and will not be described in detail. This information is returned to the customer when the menu is selected.

FIG. 9 is a menu provision diagram showing this example. In this embodiment, 6 menus are displayed on one screen. Since the menu is shown as a graphic image, the customer can make a menu decision while roughly understanding the result. A desired menu item is selected from the menus by using the cursor key 22 and the decision key 23 is pressed to confirm the menu item.

If the customer does not have the menu desired in the first 6 screens, move the cursor 22 to select "to the next page" and press the enter key 23 to display the 6 menus of the second candidate.

When the menu is confirmed, the screen is switched to the material display shown in FIG. In this example, since "eco-recipe" was first selected, information about the cheapest store on that day in the area where the customer lives is displayed at the bottom of this screen. You can also view prices and indicate which stores are the best for you to shop most efficiently today.

Such a configuration can be realized as follows, for example. With the configuration shown in FIG. 6, the management unit 6 accesses the grocery information storage unit 20 of a plurality of grocery sellers that are deployed in the area where the user lives, and reads the permitted information from among them. Then, after picking up only the price information on the day regarding the ingredients used in the decided menu and comparing the shops, the display means 9 of the ingredient ordering means 7 in which the customer holds the information on the cheapest shop on the day To send.

If the materials are stored in the refrigerator or the like, the cursor key 22 is moved to select "procedure", and the enter key 23 is pressed to switch to the procedure screen of FIG. if,
If you do not have all or some of the ingredients and want to deliver them to the home, move the cursor key 22 to select "order" and press the enter key 23 to switch to the order screen of FIG. On this order screen, you can select only the materials you need to purchase and change the quantity. In the example of FIG. 11, compared to FIG. 10, there are two potatoes at hand, so if you order only two and do not order onions, move the cursor key 22 to first select the quantity of potatoes and enter the numbers and letters. The character input key 25 for instructing the switching is switched to a numeral, and 4 is changed to 2 by using the ten key 24 for inputting the numeral and the character. Here, once the enter key 23 is pressed, the quantity of potatoes can be changed. Then, the cursor key 22 is moved to select the onion, the erase / cancel key 26 is used to delete the onion, and the confirm key 23 is pressed. The order details are now correct.

Then, the grocery store to order the ingredients is selected. Since the candidate store is displayed on the screen, selecting this with the cursor key 22 will display the price of the selected store. In the example of FIG. 11, Super Sakae is selected and the current day price of this store is displayed. Similarly, if the cursor key 22 is used to select the next store, the display is switched to the price of that store. If OK, the decision key 23 is pressed here.
This determines the grocery store. Of course, you can also order by changing the shop for each material. It is sufficient to leave only potatoes and shirataki from the ingredients screen of FIG. 10, order super Sakae, and leave only beef from the same ingredients screen again to confirm the order to the meat gate.

When the grocery store is determined, the deliverable traders are displayed. In the example of FIG. 11, the comment “Is it okay for the Mainichi Shimbun / Oki dealer” to blink, for example. If it is okay, it can be determined with the confirmation key 23. If there is something wrong, the next candidate can be displayed by moving the cursor key 22.

In the present embodiment, the display means 3 has 5 to 6 units.
It is a color liquid crystal having a size of inch. As a result, the color image of the completed menu can be shown when the menu is provided, and the customer can easily judge the menu. The screen of a mobile phone terminal is too small to make this selection. Also, when using a personal computer, the screen is large, so selection is easy, but it is difficult to effectively use the material and procedure information shown after the menu is decided. Even if it is a laptop computer, it is difficult to bring it to the supermarket to go shopping, and it is inconvenient because the place is far away when making the menu in the kitchen. After all, it will be printed out on paper, but it is unwieldy and uneconomical. In this way, by using the dedicated mobile terminal shown in FIG. 7, the menu selection shown in FIG. 9, the material and shopping information display shown in FIG. 10, and the procedure information shown in FIG. 12 can be appropriately utilized at appropriate places.

(Embodiment 4) Next, a program that can be configured so that a customer can order a desired food material with a personal computer or a dedicated portable terminal shown in FIG. FIG. 13 is a flowchart showing an example of such a program.

First, when the customer selects a menu from the portable terminal (step 106) and inputs the confirmation key (step 107), the menu name is transmitted to the server of the operator (step 108). The server reads out the required data, edits it appropriately, and sends it back to the dedicated mobile terminal. The server program will be described with reference to FIGS. 14 and 15.

The data sent from the server is received (step 109). Then, first, a material screen as shown in FIG. 10 is displayed (step 110).

Here, "to order" is selected by the cursor, and then it is tested whether or not the enter key is pressed (step 111). When "To order" is confirmed, the display is switched to the order screen as shown in FIG. 11 (step 112). If the correction of the order screen is input, the display is also changed accordingly (step 113). Then
When the grocery store which is the cursor is selected (step 114), the price currently selected is displayed in the (price) column of the display unit (step 115). Until the enter key is pressed (step 116), the price of one grocery store selected by this cursor continues to be displayed, and if another grocery store is selected, the price display is changed.

If the confirm key is pressed (step 11
6) The deliverable trader is displayed (step 117).
Usually, the store that delivers the newspaper to the customer is selected. If the confirmation key is pressed (step 118), it means that the customer has accepted this delivery company, and the food ordering instruction is transmitted to the server of the operating company (step 119). In response to this command, the server issues a food product order command to the grocery store, issues a home delivery reception command to the delivery company (detailed in FIGS. 14 and 15), and then sends an order acceptance to the customer ( Step 120). This completes the ordering process and the screen switches to the procedure screen (step 124).
If the confirm key is not pressed here and the cancel key is pressed (step 121), it is determined that the customer has some dissatisfaction with the delivery company, and the next deliverable company is displayed (step 122). Then wait for the confirmation key to be pressed.

If no order is placed in step 111, "to procedure" is selected and the confirm key is pressed (step 12)
3), the display switches to the procedure screen display as shown in FIG. 12 (step 124). With the above, communication of information on each of the material list presentation, food ordering, and cooking procedure following the series of menu selections is completed. With the system configuration shown in FIG. 6, for example, these pieces of information are stored in the order information storage means 19 of the food material ordering means 7 and can be appropriately read and utilized.

Next, FIGS. 14 and 15 are flow charts showing an embodiment of a part relating to ordering and ordering of foodstuffs in the program installed in the management means 6 placed on the site of the service operator.

First, when the customer selects the menu and sends the menu name, this program receives the menu name (step 125). Then, the menu information is read, for example, from the storage unit 1 (step 126).

At the same time, the customer information is read out (step 127), and the area information is determined based on the customer's address (step 128). The information of the candidate food distributors that can be delivered within the area is searched (step 129). If some vendors are confirmed,
A transmission request is made to transmit the grocery information held by the trader (step 130). Specifically, the site operator directly accesses the storage means held by the food dealer. If the grocery dealer does not deny this access for some reason, the information that the grocery dealer has is received (step 131).

Next, the deliverable traders in the area are searched and the candidate traders are narrowed down (step 132). When some vendors are confirmed, a transmission request is made to transmit the delivery destination customer information held by the vendors (step 133). Specifically, the site operator directly accesses the storage means owned by the delivery company. If the carrier does not deny this access for any reason,
The information owned by the delivery company is received (step 13).
4). Delivery candidate companies are determined from the delivery destination customer information and the customer information (step 135), and the above information is transmitted to the food material ordering means as required data (step 13).
6).

Next, when the customer decides the order of the foodstuff based on these transmission data and sends the order, the program receives the foodstuff ordering instruction (step 137) and determines the food dealer. (Step 138) Then, the ordering information is transmitted to the trader (step 139). When the order from the seller is received (step 140), the delivery company is confirmed (step 141), and the ordering information is similarly transmitted to the delivery company (step 142). If an order is received from the delivery company (step 14)
3) Then, it is retested whether all the information transmission and reception processing has been completed (step 144), and the order reception is transmitted to the customer (step 145). This completes a series of food ordering operations. However, if there is a problem with the order in the process of FIG. 15, an ordering error is sent to the customer (step 146). The error content is communicated and the order is redone or interrupted.

As described above, in this embodiment, it is possible to realize the food material ordering of the management means of the embodiment 2 shown in FIG. 6 by the program.

When the delivery candidate company is determined from the delivery destination customer information and the customer information, the date / day / day / time information is taken into consideration, and the newspaper delivery day is introduced to the milk delivery company, or the delivery is performed according to the order time. It is also possible to notify the customer of the scheduled time of day. For example, if an order is placed at 10 am, it is possible to predetermine at which delivery time the time zone is possible, and to inform at the time of ordering whether it is the evening edition of the day or the morning edition of the next day. Since the relationship between the order time zone and the delivery time is determined by the cooperation between the grocery dealer and the delivery company, and it is generally different for each combination, the list of deliverable times is listed in the information of each grocery dealer individually. Can be provided to inform the customer when ordering.
In addition, the grocery dealer and the delivery company who participate in this service in advance can also be contracted so as to be able to follow a certain fixed delivery time list. In this case, the deliverable time list can be stored in the server of the site, and the customer can receive the delivery service at the same time regardless of where he asks.

(Fifth Embodiment) In this home delivery system, billing and collection of fees are important factors in business construction. Since the network is used, it is conceivable that the collection of charges will be different from before. Hereinafter, some examples will be described.

First, the customer is charged and the fee is collected by a food dealer or a trader who deals with items in different industries, and the site operator deals with food vendors and items accompanied by deliveries in different industries. It is conceivable that the vendor charges a certain amount. This method is useful because the site operator can surely grasp the order contents.

Specifically, when an ordering instruction for foodstuffs is received from a user who has a management means, the amount charged to the user is calculated. The price of the foodstuff can be announced, for example, by displaying the handling product price list data included in the attribute data 105 in the food dealer information on the foodstuff ordering means owned by the user as shown in FIG. The delivery fee is denominated separately and can be added to the ordered food, or it can be included in the product price and processed.

The former is established by showing a predetermined delivery fee to the user when ordering foodstuffs, and sending the ordering command with the understanding. There are two possible patterns for the predetermined delivery fee. One is a case where the site operator indicates when a delivery company participates in this service, which is uniform throughout the country. In this case, the management means simply adds this predetermined delivery charge to the order amount and shows it to the user. The other method is to allow individual charges in consideration of the actual conditions of the business. In this case, the delivery charge is further added to the trader information handling the item accompanied by delivery in FIG. The management means reads this delivery charge data, adds this predetermined delivery charge to the order amount, and shows it to the user.

The latter is an embodiment in which the delivery fee is included in the product price, and the food product dealer bears it. It seems that the grocery business is losing business, but in reality it is a plus customer who does not come to the store, and there is no need to line up at the store or the labor cost of the cash register for this order. Therefore, the fixed cost in the product price will be lower than that in store sales. It is reasonable to use that amount for delivery. It is very convenient and convenient for users to purchase at the same price as the store price without visiting the store. The realization of this configuration will lead to dramatic development of this service.

Next, the management means outputs this to the food order receiving means or the home delivery receiving means. In some cases, it will be sent to both parties. By this processing, both traders can grasp their own sales.

Further, the management means charges at least a fixed amount to the food product dealer and outputs it to the food order receiving means.
It is also conceivable to charge both companies including the delivery company.
In the case of charging only to the grocery dealer, the entity that receives this order is considered to be the grocery dealer, and the payment with the delivery agent will be carried out at the responsibility of the grocery dealer.

[0100] There is a conventional collection method in which the delivery company acts as a collection agent from the customer or the grocery seller sends an invoice each time it is delivered, but everything related to this order at the time of menu delivery and ordering food ingredients is available. There are various methods possible, such as the site operator substituting the above fee and adding it to the communication fee to have the carrier such as NTT deduct it, or the site operator itself collects the card by debiting.

The charge amount and the collection method are calculated by the management means according to a predetermined method, and are transmitted to the food ordering means held by the user at the time of receiving an order.

At the same time, the site operator charges a fixed amount to the grocery dealer and the trader who handles items accompanied by deliveries in different industries. For example, a monthly fee is set and the fee is collected as a registration fee. Similar to the above-mentioned user's collection method, various collection methods are possible. When the site operator substitutes and collects the entire amount as described above, the management unit can reduce the fixed amount of charge and then distribute the remaining amount to both companies.

As another configuration, the site operator charges a grocery dealer and a trader handling an item accompanied by a delivery in a different industry every time a user orders, a fixed ratio to the calculated charge. Can also be considered. The management means calculates the amount charged to a certain user who has received the ordering instruction of the foodstuff, while
At least the food dealer is charged a fixed ratio to the calculated charge. With this configuration, the fee is charged according to the sales, and the risk is small for the companies participating in this service.

Finally, it goes without saying that a newspaper dealer, which is a trader of a different type of industry, who frequently delivers a price leaflet of a grocery dealer that can notify or deliver this service as a folded leaflet, delivers the service. It is possible.

In the above-described embodiments, the user is required to register the customer in advance, and the service is menu distribution. As another configuration, it is of course possible that the user is not required to register in advance and the required information is input each time he / she accesses. In this case, although the storage unit does not have the customer information shown in FIG. 3, it is possible to proceed with the processing such as the above-described search based on, for example, address information input each time. It is also possible to use a system in which pre-registered customers are mixed with free users.

Further, although the above-described embodiment is premised on the menu distribution to the customer, it is of course possible to simply provide the food material ordering service without the menu distribution service. In this case, the user will select the necessary ingredients from the list. It is naturally possible to have a system in which the menu distribution service and the food ordering service are mixed.

Although the foodstuff delivery system has been described above, foodstuff ordering information from a user is received, and the foodstuff dealer information registered in advance and a delivery different from this foodstuff dealer are involved. Both deliverable traders are selected from the storage means for storing the trader information handling the item, the user is instructed to select the desired trader, and the ordering information of the foodstuff is sent to at least the foodstuff ordering means of the selected trader. It goes without saying that the invention of the management means for transmitting is included.

[0108]

As described above, according to the present invention, it is possible to operate in the area together with the three persons, that is, the customers, who would not normally be able to cooperate with each other to conduct business. A network can be connected to a grocery dealer and a publisher, such as a newspaper dealer, who frequently delivers with fixed customers, under the intermediary of a site operator. Customers can easily decide their daily menu and receive food delivery without having to go shopping one by one.
Delivery is prompt because the vendors are separated by area,
Delivery costs can also be reduced. In addition, a grocery dealer can develop a route other than over-the-counter sales, and can increase the number of items handled without necessarily being bound by the in-store exhibition space. For a frequent delivery company with fixed customers such as newspaper stores, just go to several grocery stores before delivery, load the ordered ingredients and deliver with the newspaper etc. It can produce such worthless value.

[Brief description of drawings]

FIG. 1 is a control block diagram according to a first embodiment of the present invention.

FIG. 2 is a diagram showing the contents of a menu information database according to the first embodiment of the present invention.

FIG. 3 is a diagram showing the contents of a customer information database according to the first embodiment of the present invention.

FIG. 4 is a diagram showing the contents of a database of grocery dealer information in Example 1 of the present invention.

FIG. 5 is a diagram showing the contents of a database of trader information dealing with items accompanied by delivery in the first embodiment of the present invention.

FIG. 6 is a control block diagram according to the second embodiment of the present invention.

FIG. 7 is an external view of a third embodiment in which functions used by a customer of the present invention are summarized in a mobile form.

FIG. 8 is a diagram showing a procedure in which a customer selects an order function on a mobile terminal according to a third embodiment of the present invention.

FIG. 9 is a diagram showing a menu selected by the customer on the mobile terminal according to the third embodiment of the present invention.

FIG. 10 is a diagram showing materials displayed to a customer on the mobile terminal according to the third embodiment of the present invention.

FIG. 11 is a diagram in which the customer order content is displayed on the mobile terminal according to the third embodiment of the present invention.

FIG. 12 is a diagram showing a procedure displayed to a customer on a mobile terminal according to the third embodiment of the present invention.

FIG. 13 is a flowchart of a program showing the foodstuff ordering method of the present invention.

FIG. 14 is a flowchart showing a part of a program for receiving and processing foodstuff orders according to the present invention.

FIG. 15 is a flowchart showing a part of a program for receiving and processing foodstuff orders according to the present invention.

[Explanation of symbols]

1 storage means 2 menu information 3 Customer information 4 Grocery dealer information 5 Information on vendors that handle items with delivery 6 management means 7 food ordering means 11 Food order receiving means 12 Home delivery receiving means

─────────────────────────────────────────────────── ─── Continued Front Page (51) Int.Cl. ⁷ Identification Code FI Theme Coat (Reference) G06F 17/60 ZEC G06F 17/60 ZEC

Claims (9)

[Claims] 1. A storage means for storing pre-registered food dealer information, dealer information for handling an item accompanied by a different delivery from the food dealer, and a food ordering means for ordering home delivery of food. A food order receiving means for receiving food ingredients, a home delivery receiving means for receiving home delivery of food materials, and information read from the storage means, processing the information, the food material ordering means, the food order receiving means, the home delivery receiving means and information The management means which has received and sent the ordering information of the foodstuff by the foodstuff ordering means from a certain user has the grocery dealer information and the grocery dealer from the storage means. Select both deliverable traders from the trader information dealing with items accompanied by different deliveries and show them to the user's food ordering means, and let the user select a desired trader from these
A foodstuff delivery system that outputs a foodstuff ordering command from the foodstuff ordering means and sends it to at least the foodstuff ordering means of the trader. 2. The foodstuff delivery system according to claim 1, wherein the traders handling the items accompanied by another delivery are newspaper shops and milk shops. 3. Predetermined information on a grocery dealer and a dealer handling an item accompanied by delivery is stored in advance in the storage means, and the management means stores residence information of a user who has received an order for foodstuffs. The foodstuff delivery system according to claim 1, wherein a foodstuff distributor that can deliver the foodstuff and a trader who handles an item accompanied by delivery are selected, and the charges of those dealers are indicated to the foodstuff ordering means of the user. 4. The management means calculates the amount charged to a certain user who has received the ordering instruction of the foodstuff, and outputs it to the foodstuff ordering means or the home delivery receiving means to prompt the collection of the charge,
The foodstuff delivery system according to claim 1, wherein at least the food seller is charged a certain amount. 5. The management means calculates the amount charged to a user who has received the order command for the food, and outputs this to the food order receiving means or the home delivery receiving means to prompt the collection of the charge.
The foodstuff delivery system according to claim 1, wherein at least the food product dealer is charged with a fixed ratio to the calculated charge. 6. The management means charges the user by means of the food material ordering means, calculates so as to collect the charge by adding to the line usage fee, etc., and selects the food dealer and the item accompanied by another delivery. The foodstuff delivery system according to claim 1, wherein the foodstuffs are distributed to a handling company under predetermined conditions. 7. The management means reads out from the storage means the pre-registered food dealer information and the pre-registered dealer information which deals with an item accompanied by a delivery different from that of the food dealer, With a grocery seller that can handle delivery in a certain area that meets conditions such as matching,
The foodstuff delivery system according to claim 1, wherein a business operator handling items accompanied by deliveries that can be handled similarly is selected and the information is transmitted to both parties. 8. A foodstuff delivery program for causing a computer to function with all or a part of the foodstuff delivery system according to any one of claims 1 to 7. 9. A storage means for storing pre-registered food dealer information, dealer information for handling an item accompanied by a delivery different from the food dealer, and a management means for reading the information from the storage means. The management means receives information on ordering foodstuffs from a user, and stores the foodstuff dealer information from the storage means and the dealer information dealing with an item accompanied by a delivery different from the foodstuff dealer. A method of delivering foodstuffs, which comprises the steps of indicating to the user both vendors that can be delivered from, and transmitting the ordering information of the foodstuffs to the desired vendor selected by the user.