JP2003030720A - Form processing device and form processing method - Google Patents

Abstract

(57) [Summary] [Problem] To improve the operability by detecting an error in the orientation of an inserted form such as length and width and informing the user of the error. SOLUTION: A read / write error of a magnetic stripe 57a, 57b by a magnetic head 39 of a magnetic stripe read / write unit 5 and a page mark 5 by a PLD detection unit 7 are provided.
When both the detection errors 9a and 59b occur, the user is notified that the orientation of the inserted passbook, such as the vertical and horizontal directions, is abnormal, and is prompted to re-insert the passbook in the correct orientation. You have successfully read and written data to the magnetic stripe,
If a page mark detection error occurs, it notifies that the passbook is of an unhandled type, and furthermore, a data read / write error has occurred on the magnetic stripe. To report magnetic anomalies.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a form processing apparatus and a form processing method used in financial institutions such as banks.

[0002]

2. Description of the Related Art Conventionally, in financial institutions such as banks,
An automatic teller machine (hereinafter, simply referred to as ATM) is used. One of the units mounted on this ATM is a composite form processing unit that can receive and process different forms such as payment slips and passbooks.

In this composite form processing unit, the width of the form insertion port is determined according to the size of the widest form of the different types of forms that can be handled in order to enable the capture of different forms. For this reason, when inserting a relatively small size form, a gap is created in the width direction of the insertion opening regardless of the direction in which the form is inserted.

If the document is inserted in the wrong orientation such as vertical and horizontal, the positional relationship between the magnetic stripe attached to the front cover and the magnetic head in the unit is lost, and an error occurs when reading or writing data from or to the magnetic stripe. However, when this error occurs, the passbook is returned to the user,
The user was informed of a message such as "This passbook cannot be handled" through the display screen and voice guidance.

[0005]

As described above, when the user inserts the wrong passbook in the vertical or horizontal direction, the passbook has an abnormal magnetic stripe or an unspecified passbook. It is judged that it is not possible to handle it,
This is notified to the user. Therefore, the user had to solve the problem by grasping the returned passbook and being confused about the response and calling a staff member. Further, this interrupts the continuity of the ATM operation, leading to a decrease in operating rate.

The present invention is intended to solve such a problem, and operability can be improved by detecting an error in the orientation of the inserted form such as vertical and horizontal directions and notifying the user of the error. An object is to provide a form processing device and a form processing method.

[0007]

In order to achieve the above object, the form processing apparatus according to the first aspect of the present invention inserts a form in which a strip recording medium and a mark for identifying a page are inserted by a user. A customer service section with a mouth, a recording medium read / write section for reading / writing data from / to a strip-shaped recording medium of a form inserted from the insertion slot of this customer service section, and detection of a mark on a form inserted from the insertion slot of the customer service section. If both the mark detection unit, read / write error on the band-shaped recording medium, and mark detection error occur, the form is returned to the user through the customer service unit, and the orientation of the inserted form is abnormal. And a control unit for controlling so as to notify the person.

That is, according to the present invention, when both a data read / write error and a mark detection error with respect to the band-shaped recording medium occur, it is determined that the form to be inserted has an abnormal orientation such as vertical and horizontal, and this is notified to the user. Prompt you to insert the passbook again in the correct direction. This improves the operability for the user.

In addition to the configuration of the form processing apparatus according to the first aspect of the invention, a form processing apparatus according to a second aspect of the invention has a control unit,
When a data read / write error with respect to the band-shaped recording medium occurs and the mark is successfully detected, the customer service section returns the form to the user and informs the user of the abnormality of the band-shaped recording medium.

According to the present invention, it is possible to discriminate the abnormality of the inserted form such as vertical and horizontal directions and the abnormality of the belt-shaped recording medium and notify the user.

The form processing apparatus according to the third invention is
In addition to the configuration of the form processing apparatus according to the first invention or the second invention, if the control unit succeeds in reading / writing data from / into the band-shaped recording medium but a mark detection error occurs, the control unit uses the service via the customer service unit. The form is returned to the user, and the user is notified that the type of the returned form is out of regulation.

According to the present invention, it is possible to discriminate the abnormality such as the vertical and horizontal directions of the inserted form, the abnormality of the band-shaped recording medium, and the type abnormality of the form and notify the user.

As described above, according to the present invention, the operability for the user can be improved and the operation rate can be improved.

[0014]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is an external view of an automatic teller machine (hereinafter, simply referred to as ATM) according to an embodiment of the present invention.

As shown in the figure, the ATM 100 is
A card unit 101 for processing a magnetic card, a composite form processing unit 102 for processing a plurality of types of passbooks and different forms such as single slips (payment slips), and a bill unit 103 for receiving and paying bills. And a coin unit 104 that performs processing such as receiving and paying out coins, an operation panel 105 including a touch sensor panel that receives operation input from the user and provides various messages to the user through a screen, and a user And a voice output unit (not shown) for providing various voice messages.

FIG. 2 shows the structure of the composite form processing unit 102.

As shown in the figure, the composite form processing unit 102 is a passbook and a single form (payment form) from a user.
And the like. An insertion opening 1 for receiving the input of a document such as the above, and an intake unit 3 configured by, for example, a pair of conveying rollers 3a and 3b for automatically taking in the form inserted through the insertion port 1, and the intake unit 3 A magnetic stripe read / write unit 5 that reads / writes data from / into the magnetic stripe of the taken passbook, a PLD detection unit 7 that optically detects the page mark, print line, and print density of the form, and the entire form An OCR unit 9 that optically reads an image and performs character recognition, a printing unit 10 that prints on a form, form storage units 11a and 11b that store transaction payment documents, and automatic page turning of a passbook A page turning mechanism 13 and a passbook issuing unit 15 for issuing a new passbook are provided.

FIG. 3 shows the composite form processing unit 102.
The structure of the mechanism control part of is shown.

As shown in the figure, the system board 21 of the composite form processing unit 102 has a CPU (main control unit).
23, data processing circuit 25, I / O ports 27, 28,
29, an image memory 31, etc. are mounted, and these communicate with each other through an internal bus 33. Also, CPU
Reference numeral 23 executes a program (command) to perform overall control and processing of the composite form processing unit 102. CPU2
3 can communicate with the integrated control unit 35 of the ATM 100.

The data processing circuit 25 is connected to the magnetic head driver circuit 37 and processes the read / write data of the magnetic stripe read / write unit 5. The magnetic head driver circuit 37 drives the magnetic head 39 of the magnetic stripe read / write unit 5 based on the recording data for the magnetic head generated by the data processing circuit 25, and the magnetic head 39 changes the magnetic stripe of the passbook. The read signal is processed.

Further, the data processing circuit 25 is connected to the print driver circuit 41 and performs a process of generating print pattern data of the printing unit 10 and the like. The print driver circuit 41 drives the print head 43 of the printing unit 10 based on the print pattern data generated by the data processing circuit 25.

An OCR unit 9 is connected to the I / O port 28 of the system board 21. The image read from the form by the OCR unit 9 is stored in the image memory 31 through the internal bus 33. Character recognition processing and the like are performed on the form image stored in the image memory 31.

The I / O port 27 is connected to a driver circuit 45 for supplying drive signals to power sources such as various motors including the transport motor 44 and solenoids, and for monitoring the outputs of various sensors 46. Has been done. Furthermore I
The PLD detector 7 is connected to the / O port 29.

Next, the flow of the payment process on the ATM 100 will be described.

Depending on the user, the composite form processing unit 1
When the payment slip is inserted from the insertion slot 1 of 02, the payment slip is automatically taken in by the taking-in unit 3. The payment note taken in is conveyed so as to pass through the reading position of the OCR section 9, and at this time, the image of the payment note is O.
It is read by the CR unit 9. After this, the payment form passes through the printing unit 10 and the temporary storage unit 1 immediately before the form storage unit 11
It is transported to 7 and held here.

On the other hand, the payment form image read by the OCR unit 9 is passed to the recognition process, and as a result of the recognition, transaction data such as the account number of the payment destination and the payment amount entered in the payment form are obtained. The presence or absence of characters in the required entry fields and the type of payment form are confirmed.

The data which is the recognition result is the operation panel 1.
It is displayed with the image of the payment slip on 05. Therefore, the user compares each information and confirms whether or not the recognition result is correct, and if correct, presses the confirmation key on the operation panel 105. When the confirmation key is pressed, a bill is put into the bill unit 103, a coin is put into the coin unit 104, and the card unit 10 is displayed by a message by a screen or voice.
The user is instructed to insert the card into 1, and thereafter, transactions such as payment to the account of the payment destination are carried out.

Here, in order to perform the settlement by the passbook, when the passbook is inserted from the insertion slot 1, the magnetic stripe read /
The write unit 5 reads information such as the user's account number, the last transaction date, the balance of the account, and the page number for newly recording the transaction content from the magnetic stripe of the passbook. Transactions such as payment from the user's account to the payee's account are performed based on the acquired information.

When the transaction is completed, the page mark printed at the fixed position on each facing page of the passbook is detected by the PLD detection section 7, and the page number corresponding to the detected page mark is read by the magnetic stripe read / write section 5. It is determined whether or not the page number read from the magnetic stripe of the passbook matches, and if they match, it is determined that the current spread page of the passbook is correct, and the passbook is moved to the printing unit 10.

Further, the PLD detection unit 7 detects a leading blank line of the spread page of the passbook, and the printing unit 10 prints (registers) the transaction result on the detected leading blank line. After the book entry, the passbook is returned to the read / write position of the magnetic stripe read / write unit 5, where the information of the magnetic stripe is rewritten to the latest contents and then returned to the insertion slot 1 via the intake unit 3. .

After the passbook is returned, the payment note is moved from the temporary holding section 17 to the printing position of the printing section 10, and the printing section 10 carries out necessary printing such as handling date and time, handling office and the like. Subsequently, the payment form is conveyed to the OCR section 9 and the OC
The R portion 9 reads the image of the print at the specific portion, the quality of the print density is determined by the character recognition processing, and the determination result is notified to the main control portion. After that, the payment form is conveyed to the form storage units 11a and 11b and stored therein.

Next, the structure of the passbook processed by the composite form processing unit 102 will be described. The passbook that can be processed by the composite form processing unit 102 includes, for example,
As shown in FIG. 4, there are a vertical passbook 53 in which a binding 51a is provided vertically (insertion direction A), and a horizontal passbook 55 in which a binding 51b is provided horizontally as shown in FIG.

On the covers of the vertical passbook 53 and the horizontal passbook 55, information such as the user's account number, the last transaction date, the balance of the account, and the page number to which the new transaction contents should be recorded are recorded as a strip. Magnetic stripe 57a, which is the medium,
57b is attached along the passbook insertion / conveyance direction. Further, page marks 59a and 59b for identifying the pages of the passbook are printed at fixed positions on the facing surfaces of the vertical passbook 53 and the horizontal passbook 55, respectively.

FIG. 6 shows magnetic stripes 57a, 57b,
Page marks 59a, 59b, magnetic stripe read /
The positional relationship among the magnetic head 39, the PLD detection unit 7, and the OCR unit 9 of the write unit 5 is shown. In addition, the vertical passbook 5 is shown in FIG.
3 and the horizontal passbook 55 are inserted in a posture rotated clockwise by 90 degrees, and FIG. 8 shows a state in which the vertical passbook 53 and the horizontal passbook 55 are inserted in a posture rotated clockwise by 180 degrees. Similarly, FIG. 9 shows the states when the vertical passbook 53 and the horizontal passbook 55 are inserted in a posture rotated clockwise by 270 degrees.

The vertical passbook 53 or the horizontal passbook 55 is inserted into the unit with its right end aligned with the insertion guide 52 provided on the right side of the transport path 50, for example.

As shown in FIG. 6, when the vertical passbook 53 or the horizontal passbook 55 is inserted in the correct direction, the magnetic head 39 of the magnetic stripe read / write unit 5 causes the magnetic fields of the vertical passbook 53 and the horizontal passbook 55 to be magnetically changed. Stripes 57a, 57b
Data is normally read from and written to. On the other hand, as shown in FIGS. 7, 8 and 9, when the vertical passbook 53 or the horizontal passbook 55 is inserted in the wrong direction, the positional relationship between the magnetic head 39 and the magnetic stripes 57a, 57b is broken. As a result, a data read / write error occurs with respect to the magnetic stripes 57a and 57b.

As shown in FIG. 6, when the vertical passbook 53 or the horizontal passbook 55 is inserted in the correct direction, the PLD
The detection unit 7 normally detects the page marks 59a and 59b of the vertical passbook 53 and the horizontal passbook 55. However, as shown in FIGS. 7, 8 and 9, the vertical passbook 53 and the horizontal passbook 55 are erroneously detected. Page mark 59 when inserted in the wrong orientation
The detection error of a and 59b occurs. The reason will be described below.

When rotated clockwise by 180 degrees in FIG. 8, the page marks 59a and 59b do not enter the detection area of the PLD detection section 7, so that a detection error occurs in the page marks 59a and 59b. Further, the page mark 59b of the horizontal passbook 55 enters the detection area of the PLD detection unit 7 when rotated 90 degrees clockwise in FIG. 7, and the page mark 59a of the vertical passbook 53 PLD when rotated 270 degrees clockwise in FIG. These page marks 59a and 59b enter the detection area of the detection unit 7.
Is not recognized as a valid page mark for the following reasons.

Each of the page marks 59a and 59b of the vertical passbook 53 and the horizontal passbook 55 is composed of one or more bars that are parallel to each other. The length and thickness of the bars are different. Therefore, by separately providing the reference data of the length and thickness of these bar lines, for example, the page mark 59b of the horizontal passbook 55 shown in FIG. 7 becomes the page mark 59a of the vertical passbook 53 shown in FIG. The page mark 59a of the vertical passbook 53 shown in FIG. 9 is not mistakenly recognized as the page mark 59b of the horizontal passbook 55 shown in FIG.

Based on the data read / write error with respect to the magnetic stripes 57a, 57b and the detection error of the page marks 59a, 59b obtained as described above, the CPU 23 has an abnormal orientation such as vertical and horizontal directions of the inserted passbook and an abnormal magnetic stripe. , Passbook type abnormality determination and control based on these determination results.

FIG. 10 shows the flow of this judgment / control.

Judgment in normal state Vertical passbook 53 or horizontal passbook 55 inserted by the user
In case of successful reading / writing of data from / to the magnetic stripe (Yes in step S2) and correctly detecting the page mark (Yes in step S4), the kind of passbook that can be handled by the ATM is inserted in the correct direction. As a result, normal processing is performed on the passbook (step S5).

Judgment when the type of passbook is abnormal If data has been successfully read / written from / to the magnetic stripe (Yes in step S2), but a page mark detection error has occurred (No in step S4), the passbook in question appears in this ATM. It is considered as a type that cannot be handled, and a message indicating this is notified to the user through the screen of the operation panel 105 or voice guidance (step S
6) The passbook is returned to the user (step S7).

Judgment when the magnetic stripe is abnormal When a data read / write error with respect to the magnetic stripe has occurred (No in step S2), but the page mark can be correctly detected (Yes in step S9), the direction of inserting the passbook is correct. Considers that the magnetic stripe has a magnetic anomaly, and a message indicating this is displayed on the operation panel 105.
Is notified to the user through the screen and voice guidance (step S10), and the passbook is returned to the user (step S).
7).

Judgment when the orientation of the insertion passbook is abnormal, such as in the vertical and horizontal directions When a data read / write error with respect to the magnetic stripe occurs (No in step S2) and a page mark detection error also occurs (No in step S9), it is inserted. It is considered that the orientation of the passbook such as vertical and horizontal is abnormal, and the user is informed of the wording to this effect through the screen of the operation panel 105 or the voice guidance (step S10). For example, the user may be informed that the orientation of the inserted passbook is incorrect, such as "The orientation of the inserted passbook is incorrect. Please check the correct orientation and reinsert it." Notify me. Then, the passbook is returned to the user (step S7).

As described above, in this embodiment,
If both a magnetic stripe read / write error and a page mark detection error occur, it is determined that the inserted passbook has an abnormal orientation, such as vertical and horizontal directions, and the user is notified to that effect so that the passbook is placed in the correct orientation. By urging the user to insert it again, the operability for the user can be improved. By improving the operability, the customer service time per customer can be shortened, and the operation rate can be improved.

Further, in this embodiment, in addition to an abnormality in the orientation of the inserted passbook such as vertical and horizontal directions, an abnormality in the magnetic stripe,
The operability for the user is improved, for example, the user can instantly select the most appropriate response according to the type of abnormality by judging the abnormality of the type of inserted passbook and notifying the user. To do.

Next, a second embodiment of the form processing apparatus of the present invention will be described.

The ATM according to the second embodiment is different from the above-mentioned embodiment in the program for determining the orientation abnormality of the passbook, the magnetic stripe abnormality, and the type of the passbook. The configuration is the same as in the above embodiment.

In the second embodiment, as shown in FIG. 12, an image of the entire passbook is read by the OCR unit 9, and a specific area 63 determined by the width 61 of the page mark detection area in the image of the entire passbook. , 65, a valid pattern as a page mark is detected, and if a valid pattern is not detected, a page mark detection error is generated.

FIG. 11 shows the determination of the orientation abnormality of the inserted passbook such as vertical and horizontal directions, the magnetic stripe abnormality, the passbook type abnormality, and the control flow based on these determination results in this embodiment.

[Normal judgment] Vertical passbook 53 or horizontal passbook 55 inserted by the user
The data is successfully read / written from / to the magnetic stripe (Yes in step S22), and an effective pattern as a page mark can be detected from the specific regions 63 and 65 in the image of the entire passbook captured by the OCR unit 9. If it is possible (Yes in step S24)
s) Assuming that the type of passbook that can be handled by the ATM has been inserted in the correct orientation, normal processing is performed on the passbook (step S25).

Judgment when the type of passbook is abnormal Although data has been successfully read / written from / to the magnetic stripe (Yes in step S22), a specific area 6 in the image of the entire passbook fetched by the OCR unit 9 is read.
If a valid pattern as a page mark cannot be detected from 3, 65 (N in step S24)
o), considering that the passbook is of a type that cannot be handled by this ATM, a message indicating this is displayed on the operation panel 1
The user is notified through the screen of 05 and voice guidance (step S26), and the passbook is returned to the user (step S27).

Judgment when the magnetic stripe is abnormal Although a data read / write error has occurred with respect to the magnetic stripe (No in step S22), a page mark is generated from the specific areas 63 and 65 in the image of the entire passbook captured by the OCR unit 9. If a valid pattern can be detected (Yes in step S29)
s), the orientation of inserting the passbook is correct, but the magnetic stripe is regarded as having a magnetic abnormality, and a message indicating this is notified to the user through the screen of the operation panel 105 or voice guidance (step S30), and the passbook is used. It is returned to the person (step S27).

Judgment when the orientation of inserting the passbook is abnormal A data read / write error occurs in the magnetic stripe (No in step S22), and the specific regions 63 and 6 in the image of the entire passbook captured by the OCR unit 9 are detected.
If a pattern effective as a page mark cannot be detected from 5 (No in step S29), it is considered that the passbook insertion direction is abnormal, and a message indicating this is displayed on the operation panel 105 screen or voice guidance. To notify the user through (step S30). For example, the user is informed that the orientation of inserting the passbook is abnormal by using a phrase such as "The orientation of inserting the passbook is wrong. Please check the correct orientation and reinsert it." Then, the passbook is returned to the user (step S27).

As described above, according to the second embodiment, as in the first embodiment, when both the magnetic stripe read / write error and the page mark detection error occur, the inserted passbook is inserted. It is possible to improve the operability for the user by determining that the orientation such as the vertical and horizontal directions is abnormal, notifying the user of that, and prompting the user to reinsert the passbook in the correct orientation. By improving this operability, customer service time per customer can be shortened,
The operating rate can be improved.

Further, in the second embodiment, as in the first embodiment, in addition to the abnormality in the orientation such as vertical and horizontal of the inserted passbook, the abnormality in the magnetic stripe, the abnormality in the type of the inserted passbook, etc. By making a determination and notifying the user, the operability for the user is improved, for example, the user can immediately select the optimum response according to the type of abnormality.

It should be noted that the present invention is not limited to the above-described embodiments, and it goes without saying that various modifications can be made without departing from the gist of the present invention.

[0060]

As described above, according to the present invention,
If both a data read / write error and a mark detection error with respect to the strip recording medium occur, it is determined that the orientation of the form to be inserted is abnormal, such as vertical and horizontal, and this is notified to the user to insert the passbook in the correct orientation. Prompt to fix. This improves the operability for the user.

[Brief description of drawings]

FIG. 1 is an external view of an automatic teller machine according to an embodiment of the present invention.

FIG. 2 is a schematic diagram showing a configuration of a composite form processing unit of FIG.

3 is a block diagram showing a configuration of a mechanism control unit of the composite form processing unit of FIG.

FIG. 4 is a plan view showing the format of a vertical passbook.

FIG. 5 is a plan view showing a form of a horizontal passbook.

FIG. 6 is a plan view showing a positional relationship between a magnetic stripe, a page mark, a magnetic head of a magnetic stripe read / write unit, and a PLD detection unit.

FIG. 7 is a plan view showing a state in which a vertical passbook or a horizontal passbook is inserted in a posture rotated 90 degrees clockwise.

FIG. 8 is a plan view showing a state in which a vertical passbook or a horizontal passbook is inserted in a posture rotated 180 degrees clockwise.

FIG. 9 is a plan view showing a state in which a vertical passbook or a horizontal passbook is inserted in a posture rotated clockwise by 270 degrees.

FIG. 10 is a flow chart showing a determination of orientation abnormalities such as portrait and landscape of an insertion passbook and a control flow based on the determination results according to the first embodiment of the present invention.

FIG. 11 is a flow chart showing a determination of orientation abnormalities such as portrait and landscape of an insertion passbook and a control flow based on the determination results according to the second embodiment of the present invention.

FIG. 12 is a plan view showing a positional relationship between a magnetic stripe, a page mark, a magnetic head of a magnetic stripe read / write unit, and an OCR unit according to the second embodiment.

[Explanation of symbols]

1 ... Insertion slot, 5 ... Magnetic stripe read / write section, 7 ... PLD detection section, 23 ... CPU, 39 ... Magnetic head, 53 ... Vertical Type passbook, 55 ... Horizontal passbook, 57
a, 57b ... Magnetic stripe, 59a, 59b ... Page mark, 63, 65 ... Specific area, 102 ... Compound form processing unit, 105 ... Operation panel

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) G06F 17/60 248 G06F 17/60 248

Claims (10)

[Claims] 1. A customer service section having an insertion slot for allowing a user to insert a strip recording medium and a form provided with a mark for identifying a page, and the strip recording medium of the form inserted from the insertion slot of the customer section. A recording medium reading / writing unit for reading / writing data, a mark detecting unit for detecting the mark in a specific area of a form inserted from the insertion opening of the customer service unit, and a data reading / writing error for the band-shaped recording medium. When both the detection error of the mark occurs, the control unit that returns the form to the user and notifies the user that the inserted form has an abnormal orientation through the customer service unit. A form processing device characterized by being provided. 2. The form processing apparatus according to claim 1, wherein the mark detection unit scans a specific area of the form,
A form processing apparatus, wherein a detection error is generated when a pattern effective as the mark is not detected in the scanned specific area. 3. The form processing apparatus according to claim 1, wherein the mark detection unit scans the entire form and no pattern effective as the mark is detected in a specific area in the entire scanned form. A form processing apparatus characterized in that a detection error is generated in the sheet. 4. The form processing apparatus according to claim 1, wherein the control unit, when a read / write error of data with respect to the band-shaped recording medium has occurred and the detection of the mark is successful, the customer service unit. The form processing apparatus is characterized in that the form is returned to the user and the user is informed of the abnormality of the belt-shaped recording medium through. 5. The form processing apparatus according to claim 1, wherein the control unit succeeds in reading / writing data from / to the strip-shaped recording medium, but if the mark detection error occurs, the customer service is performed. A form processing apparatus, wherein the form is returned to the user through the unit, and the user is informed that the type of the returned form is out of regulation. 6. A strip-shaped recording medium and a form provided with a mark for identifying a page are inserted from an insertion opening of a customer service section, and reading and writing of data from and to the strip-shaped recording medium of the inserted form are performed. When the detection of the mark is attempted for the specific area, and when both a data read / write error with respect to the belt-shaped recording medium and the mark detection error occur, the form is returned to the user from the insertion opening of the customer service section. , A form processing method characterized by notifying the user that the orientation of the inserted form is abnormal. 7. The form processing method according to claim 6, wherein a specific area of the form is scanned, and a detection error is generated when a valid mark pattern is not detected in the scanned specific area. Form processing method. 8. The form processing method according to claim 6, wherein the entire form is scanned, and a detection error is generated when a valid mark pattern is not detected in a specific area in the form. Form processing method. 9. The form processing method according to claim 6, wherein when a read / write error of data with respect to the band-shaped recording medium occurs and the detection of the mark is successful, the user is notified through the customer service section. A form processing method comprising returning a form and notifying a user that the band-shaped recording medium is abnormal. 10. The form processing method according to claim 6, wherein when the data is successfully read / written from / to the strip-shaped recording medium, but the mark detection error occurs, the user is informed through the customer service section. While returning the form,
A form processing method characterized by notifying a user that the type of the returned form is out of regulation.