JP2003030751A - POS system usage system - Google Patents

Abstract

(57) [Summary] [PROBLEMS] To propose a POS system rental system which is effective in promoting the introduction of a POS system in small and medium-sized retail stores. SOLUTION: Rental system 1 of POS system
Is a POS rented and installed at each retail store 4
The system includes a system 5 and a rental management device 3 connectable to the POS system 5 via the Internet 8. The operation unit 21 of the POS system 5 includes a sales data input unit 31 and a customer data input unit 32, and can input data such as the gender and age of the customer. The customer data D2 is provided to the rental management device 3, and a monthly basic rental fee F1 of the POS system for each retail store 4 is discounted based on the provided amount D3 of the customer data D1. Provision of useful customer data D2 is promoted, and in each retail store 4, the rental fee F1 of the expensive POS system 5 can be reduced in consideration of the data provision, so that the introduction of the POS system 5 is promoted.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a P suitable for promoting the introduction of a POS system in small and medium-sized retail stores.
The present invention relates to an OS system utilization system. The present invention also relates to a POS system and a POS system management apparatus used in such a POS system utilization system.

[0002]

2. Description of the Related Art POS systems are widely used in various fields, particularly in retail stores. Sales data input at each point of sale is aggregated in a store server via a premises communication line, etc. Amount and inventory management are performed, and sales analysis management is also performed. In a retail store that has many stores, sales data collected by the store servers installed in each store is sucked up to the headquarters server installed in the main store via a public line or a dedicated line, and all the sales data is collected here. It is possible to perform sales management, sales management, inventory management and sales analysis of stores.

In this way, if the POS system is introduced, the sales data can be entered at each point in time of sale through the operation section of the POS terminal device, and the sales price can be settled. Since the amount of money is totaled,
It is extremely advantageous for labor saving in retail stores.

[0004]

[Problems to be Solved by the Invention] However, POS
The system is still expensive for small and medium-sized retailers, and it is often difficult to implement the system.
Therefore, if the monthly fee for leasing or renting the POS system can be reduced, the POS system can be further spread, which is advantageous to both those who manufacture and sell the POS system and those who use it. .

On the other hand, for a manufacturer who manufactures and sells products to be sold at retail stores, raw customer data such as what kind of products are popular with what kind of customers at each retail store can be obtained in real time. If possible, product manufacturing
It is extremely advantageous in sales strategy.

An object of the present invention is to provide a system for utilizing a POS system, which is advantageous for retailers who wish to introduce such a POS system, manufacturers of the POS system, and manufacturers of products sold at the retail store. Is to realize.

Another object of the present invention is to provide a POS system and a PO for use in such a POS system utilization system.
It is to propose an S system management device.

[0008]

In order to solve the above problems, a system for utilizing a POS system of the present invention comprises a management device for managing a POS system that is leased or rented to each retail store, and a lease for the retail store. Alternatively, it has the POS system that is rented and installed in the retail store, and a communication line that can connect the management device and the POS system, and the POS system can input customer data at each sales point. Via a POS terminal device having a customer data input unit, a sales / customer data memory for storing the entered customer data as sales / customer data in a form in which the input customer data is associated with the sales data at the time of sale, and the communication line. A transmission unit for transmitting the sales / customer data to the management device, wherein the management device is provided via the communication line. A receiving unit for receiving the sales / customer data, and a usage amount calculating means for calculating a usage fee of the POS system for each retail store based on the amount of the sales / customer data provided for each retail store. It is characterized by having.

Here, the customer data input unit of the POS terminal device may include an input key for inputting information regarding a customer's sex, age, and whether or not the customer is a regular customer.

Further, the usage amount calculating means of the management device is a sales / customer data memory for storing the received sales / customer data, and the POS system used at a retail store which provides the sales / customer data. A management data memory that stores management data including the basic usage charge of the, a supply amount calculation unit that counts the supply amount of sales / customer data for each retail store, and the basic use based on the calculated supply amount. And a discount charge calculating unit for calculating a discount charge of the fee, and a charge calculating unit for calculating the charge of the POS system charged to each retailer based on the basic charge and the discount You can

In the present invention, the provision amount can be calculated based on the number of sales / customer data provision times and / or the number of items included in the customer data.

The amount of provision may be weighted according to the date and time of provision of customer data and / or the type of items included in the customer data.

Further, the sales / customer data includes at least the sales data at the time of sale including the sales date and time, the item for sale, the price, the quantity, and the total sales, and the sex, age, and whether or not the customer is a regular customer. It may be assumed that the customer data is included.

Next, it is preferable that the management apparatus further includes an analysis / processing section for analyzing / processing the customer data stored in the customer data memory.

In this case, it is preferable that the management device includes a data providing unit capable of providing the analysis / processing data created by the analysis / processing unit to a predetermined partner.

In the use system of the POS system of the present invention thus constructed, the PO installed in each retail store
When customer data is input from the S system side to the management device side at the time of sale, the customer data is provided. By collecting the provided customer data, the management device can obtain customer data useful for product development in real time. Further, the usage fee of the POS system for each retail store is discounted according to the amount of customer data provided, and each retail shop is billed for the discounted usage fee. As a result, the fee for using the expensive POS system is reduced at each retail store as a consideration for providing the customer data. Therefore, if the system of the present invention is adopted, the introduction of the POS system in small and medium-sized retail stores can be promoted.

On the other hand, the present invention manages a POS system that is leased or rented to each retail store.
A system management device for receiving sales / customer data including sales data at the time of sale and customer data at the time of sale, which are provided from the POS system installed in each retail store, via a communication line. It is characterized by comprising a receiving unit and a usage amount calculation means for calculating a usage fee of the POS system for each retail store based on the amount of sales / customer data provided for each retail store.

Here, the usage amount calculating means is a basic usage of the POS system used in a sales / customer data memory for storing the received sales / customer data and a retail store which provides the sales / customer data. A management data memory that stores management data including fees, a provision amount calculation unit that counts the amount of sales / customer data provided for each retail store, and a discount on the basic usage fee based on the calculated amount of provision It may be configured to include a discount charge calculating unit that calculates a charge, and a use charge calculating unit that calculates a use charge of the POS system charged to each retailer based on the basic use charge and the discount charge.

Further, the amount of provision can be calculated based on the number of times sales / customer data is provided and / or the number of items included in the customer data. Further, the amount of provision may be weighted according to the date and time of provision of the customer data and / or the type of items included in the customer data.

Further, the management device of the POS system of the present invention preferably comprises an analysis / processing section for analyzing / processing the customer data stored in the customer data memory. In this case, it is desirable to further include a data providing unit capable of providing the analysis / processing data created by the analysis / processing unit to a predetermined partner.

Next, the present invention relates to a POS system suitable for use in the above-mentioned POS system utilization system, and the POS system has a customer data input section capable of inputting customer data at each sales point. A POS terminal device provided, a sales / customer data memory that stores the input customer data as sales / customer data in a form in which the input customer data is associated with the sales data at the time of sale, and the sales / customer data memory
It is characterized by having a transmitting unit capable of transmitting customer data to a predetermined destination.

Here, the customer data input section may be configured to include an input key for inputting data regarding a customer's gender, age, and whether or not the customer is a regular customer.

[0023]

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of a system for utilizing a POS system to which the present invention is applied will be described below with reference to the drawings.

FIG. 1 is a system configuration diagram showing a rental system of a POS system according to an embodiment of the present invention. The rental system 1 of the POS system of this example is P
Rental management device 3 installed in a rental management company 2 that rents an OS system, POS system 5 installed in each retail store 4 that introduces the POS system by rental, and sales at each retail store 4 A communication terminal device 7 installed in a wholesaler or a direct-sold maker 6 that wholesales the products being sold to each retail store 4, and an internet capable of connecting these rental management device 3, POS system 5 and communication terminal device 7. It is composed of 8.

Prior to the operation of the rental system 1 of the POS system of this example, the rental management company 2 and the retail store 4 are operated.
Signed a rental contract for POS system 5 between
The system 5 is installed in the retail store 4. At retail store 4, P
Sales data at the point of sale is collected and managed using the OS system 5, and customer data is input to the POS system 5 by a store clerk at each point of sale. Input P
The sales / customer data D including the sales data D1 and the customer data D2 accumulated in the OS system 5 are provided to the rental management company 2 periodically, for example, every month via the Internet 8 (arrow in FIG. 1). a).

The rental management company 2 obtains the supply amount D3 of the sales / customer data D for each retail store 4 and supplies the supply amount D.
3, the discount fee F2 of the monthly basic rental fee F1 of the POS system 5 for each retail store 4 is calculated, and the rental fee F3 to be actually charged is calculated. Therefore, the rental fee F3 of the POS system 5 for the retail store 4 which provided a large amount of the sales / customer data D is significantly reduced. In other words, providing the sales / customer data D1 reduces the rental fee of the POS system 5 that the retail store 4 has to bear, which is advantageous for the retail store 4.

In addition, the rental management company 2 pays for the analysis and processing data of the sales / customer data collected from each retail store 4 in advance with the wholesalers of the products sold at each retail store 4 or the direct sales maker 6. Have a contract to provide. The rental management company 2 accumulates the sales / customer data D provided by each retail store 4, analyzes and processes the data D / D to create analysis / processed data D4. Created analysis processing data D4
Are periodically provided, for example, on a monthly basis to the wholesale or direct sale maker 6 via the Internet 8 (arrow b in the figure). In general, the rental management company 2 operates a paid membership site on the Internet as an application service provider, and grants access to the site to the contracted wholesale or direct sales maker 6. , Provide the created analysis and processing data to these persons. This consideration is received from each wholesaler or direct sales maker 6 (arrow c in the figure).

Furthermore, the rental manager 2 also accepts orders for consumables such as ink and receipt rolls consumed by the use of the POS system 5 from each retail store 4 via the Internet 8 (arrow d in the figure). , The consumable goods that have been ordered are delivered to the retailer 4 of the order destination (arrow e in the figure). Also, an order for a product sold at each retail store is accepted (arrow f in the figure), and this order is made to the wholesaler or the direct-sale maker 6 via the Internet 8 (arrow g in the figure). Upon receiving the order for the product, the wholesaler or the direct-sold maker 6 delivers the product to the retailer 4 who ordered the product (arrow h in the figure).

The payment of the order price of the products is performed, for example, between the rental management company and the wholesale or direct-sale manufacturer 6 on behalf of each retail store 4, and the rental management company 2 directs each retail store 4 to the retail store 4. The price of the product is billed together with the rental fee of the POS system 5 and the sales fee of the consumables (arrow i in the figure).

Next, FIG. 2 is a schematic block diagram showing the configuration of the main part of the rental system 1 of the POS system of this example. First, the POS system 5 installed in each retail store 4 will be described with reference to FIGS. 1 and 2. The overall configuration of the POS system 5 of the present example is similar to that which is generally used, and is provided with one or a plurality of POS terminal devices 11 and one store server 12, which are LANs. Are connected via a local communication line 13. In addition, in the case of a retail store having many stores, the system configuration is such that the main store server is provided, and the store server of each store is connected to the main store server via a public line or a dedicated line.

Each POS terminal device 11 stores an input unit such as an operation unit 21, a card reader 22 and a bar code reader 23, an output unit such as a liquid crystal display unit 24 and a receipt issuing unit 25, and sales data D1 at the time of sale. A POS data memory 26 that stores and holds data, a customer data memory 27 that stores and holds customer data D2, and a communication control unit 28 that sends and receives data to and from the store server 12 via the local communication line 13 are provided. There is. The store server 12 has an Internet communication function, and sends and receives data to and from the rental management device 3 of the rental management company 2 via the communication control unit 29 and the Internet 8.

Here, on the operation unit 21 of the POS terminal device 11 of this example, sales data input in which ten keys provided in a general POS terminal device and various keys for inputting sales data D1 are arranged. It includes a section 31 and a customer data input section 32 capable of inputting customer data D2 at each sales point. Through the sales data input unit 31, sales data D1 including sales date and time, sales item, product price, sales quantity, total price, etc. is input.

On the other hand, in the customer data input section 32, the gender input key 33 of the customer, the age input key group 33, the input key 34 as to whether or not the customer is a regular customer, and the input key for inputting the residential area. An array of keys, including group 35, is arranged.
Data such as the customer's age, whether or not the customer is a regular customer, and living area are customer data items that the clerk inputs based on the appearance and the like without asking the customer. When the customer data D2 is input from the customer data input unit 32, the attribute data for associating with the sales data D1 at the time of sale is added to the customer data memory 27 and stored. In this example, whether or not to input the customer data D2 is left to the discretion of each retail store 4, but the system can be configured to force the input.

On the other hand, the rental management device 3 on the side of the rental management company includes a web server 40A that operates a paying membership site where the analysis and processing data relating to product sales can be viewed on the Internet 8, and a management server 40B. Is equipped with. The management server 40B stores and holds the communication control unit 41 that transmits and receives data to and from the POS system 5 of each retail store 4 via the web server 40A, and the sales / customer data D received via the communication control unit 41. A sales / customer data memory 42 and a management data memory 4 in which rental management data of each POS system 5 of each retail store 4 is stored and held.
Equipped with 3. Further, the supply amount calculation unit 4 that calculates the supply amount D3 of the sales / customer data D provided from each retail store 4.
4 and a rental fee calculation unit 45 that calculates the monthly rental fee of the POS system 5 at each retail store 4 on the basis of the calculated provided amount D3.

The management data memory 43 stores various management data such as the type of each POS system 5 of each retail store 4, rental start date and time, rental period, monthly basic rental fee F1, installation location data and the like. . Further, the order data of consumable items (ink, receipt roll, etc.) of the POS system 5 from each retail store 4 and the accounts receivable data thereof are also stored and held.

In the provided amount calculation unit 44 of this example, each retail store 4
Based on the number of times of customer data D2 included in the sales / customer data D provided by the customer and the number of data items included in the customer data D2, the amount D3 provided by each retail store 4 is calculated monthly. calculate. Instead of or in addition to this, the data items included in each sales / customer data D are weighted, and for example, when the sex data is 1 point, the residential area data is counted as 2 points. Good. Also, in the time zone of the day, sales / customer data input in an important time zone in the product sales strategy, for example, in a time zone with a large number of visitors, is more important than sales / customer data input in other time zones. You may increase the provision amount addition points. By doing so, it is possible to prompt each retail store to input customer data during a period in which the salesclerk is busy at the retail store, that is, a period during which the number of visitors is large.

Next, the rental fee calculation unit 45 multiplies the calculated provided amount D3 by a predetermined coefficient to calculate the rental fee discount fee F2, and calculates the rental fee F3 of the next month's POS system 5 by the following formula. calculate.

Rental fee F3 = (Monthly basic rental fee F
1)-(discount fee F2) The monthly provided amount D3, discount fee F2, and rental fee F3 calculated are stored in the management data memory 4
3 is stored and held in the POS system 5 of each retail store 4 via the Internet 8 from the communication control unit 41.
Sent to.

On the other hand, the rental management device 3 of this example further analyzes and processes the sales / customer data D to establish a product sales strategy for the manufacturer of the products sold at each retail store. The analysis processing unit 46 is provided for creating useful analysis processing data. This analysis processing unit 46
The analytical processed data created in (1) is stored in the analytical processed data memory 47, is sent to the web server 40A via the communication control unit 41, is stored in the database here, and is accessible to wholesale or direct sales. It can be browsed from the communication terminal device 7 of the maker 6 via the Internet 8.

As described above, in the rental system 1 of the POS system of this example, the customer data D2 is collected from the retail store 4 in which the POS system 5 has been installed in the rental management device 3, and the customer data D2 is provided as compensation. The monthly rental fee of the POS system 5 of each retail store 4 is discounted.

Therefore, on the side of each retail store 4, by inputting customer data in addition to sales data at the time of sale,
Since the monthly rental fee for the POS system 5 can be reduced,
There is an advantage that the POS system 5 can be easily introduced.

Since the rental management company can collect raw customer data from each retail store 4 in real time, the collected data is analyzed and processed to manufacture the products sold at the retail store 4. It is possible to obtain extremely useful data for the manufacturer. By selling this data for a fee, the discount of the rental fee of the POS system 5 can be offset and the POS system 5 can also be spread, so that the manufacturing and sales company of the POS system 5 and its rental management company side There are advantages.

Further, the merchandise manufacturing and sales company side also has the advantage of being able to obtain extremely useful data from the rental management company in establishing the merchandise manufacturing and sales strategy.

In this example, the POS system is rented to a retail store.
The usage form of the system is not limited to rental, and may be, for example, a lease form. Alternatively,
Other usage forms may be used.

Further, various items other than the above items can be set for the items of the customer table provided by the retail store.

Further, in the above example, the rental management company also sells the consumables associated with the use of the POS system. However, the rental management company may not sell the consumables. Of course.

[0047]

As described above, in the present invention, the PO rented or leased to each retail store is
The S system usage fee is discounted based on the amount of customer data provided by each retail store. Therefore, each retail store can use the POS system at a low usage fee, which can promote the spread of the POS system. Also, since the POS system administrator can collect raw customer data from each retail store in real time, it is possible to obtain extremely useful data in terms of the product manufacturing and sales strategy. Can be provided to.

[Brief description of drawings]

FIG. 1 is a schematic diagram showing a system configuration example of a rental system of a POS system to which the present invention is applied.

FIG. 2 is a schematic block diagram showing main parts in the system of FIG.

[Explanation of symbols]

1 POS system rental system 2 Rental management company 3 Rental management device 4 retail stores 5 POS system 6 Wholesale or direct manufacturer 7 Communication terminal 8 Internet 11 POS terminal 12 store server 13 premises communication line 21 Operation part 26 POS data memory 27 Customer data memory 28, 29 communication control unit 31 Sales data input section 32 Customer data input section 33, 34, 35 input keys 40A web server 40B management server 41 Communication control unit 42 Sales / Customer Data Memory 43 Management data memory 44 Provision amount calculation unit 45 Rental Fee Calculation Department 46 Analytical Processing Department 47 Analysis processing data memory D Sales / Customer data D1 sales data D2 Customer data D3 amount provided D4 analysis processing data F1 basic rental fee F2 discount F3 rental fee

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Claims (17)

[Claims] 1. A management device that manages a POS system that is leased or rented to each retail store, the POS system that is leased or rented to the retail store and installed in the retail store, the management device and the POS.
The POS system has a communication line to which the system can be connected, and the POS system includes a POS terminal device having a customer data input unit capable of inputting customer data at each point of sale, and the input customer data at the point of sale. Sales in a form associated with data ・ Sales stored as customer data ・
Customer data memory and sales through the communication line
The management device includes a transmission unit that transmits customer data to the management device, wherein the management device is provided for each retail store and a reception unit that receives the sales / customer data provided via the communication line. And a usage amount calculation means for calculating a usage fee of the POS system for each retail store based on the amount of sales / customer data provided, and a system for using the POS system. 2. The customer data input unit according to claim 1, wherein the customer data input unit includes an input key for inputting data of a customer's gender, age, and whether or not the customer is a regular customer. POS system utilization system. 3. The usage amount calculating means of the management device according to claim 1,
A sales / customer data memory for storing customer data, and the PO used at the retail store that provides the sales / customer data
Based on the management data memory that stores the management data including the basic usage fee of the S system, the supply amount calculation unit that counts the supply amount of the sales / customer data for each retail store, and the calculated supply amount. A discount charge calculation unit that calculates a discount charge of the basic usage charge, and a usage charge calculation unit that calculates the usage charge of the POS system charged to each retailer based on the basic usage charge and the discount charge POS system utilization system characterized by: 4. The provision amount according to any one of claims 1 to 3, wherein the provision amount is calculated based on the number of sales / customer data provisions and / or the number of items included in the customer data. POS system utilization system. 5. The system for utilizing a POS system according to claim 4, wherein the provision amount is weighted according to the provision date and time of the customer data and / or the type of items included in the customer data. 6. The sales / customer data according to claim 1, wherein the sales / customer data includes at least a sales date and time, a sales item, a price, a number, and a sales total at the time of sale. A PO characterized by including customer data including customer's gender, age, and whether or not the customer is a regular customer
Utilization system of S system. 7. The management device according to claim 1, further comprising an analysis / processing unit that analyzes / processes the customer data accumulated in the customer data memory. POS system utilization system characterized by: 8. The analysis / preparation unit according to claim 7, wherein the management device is created by the analysis / processing unit.
A system for utilizing a POS system, comprising a data providing unit capable of providing processed data to a predetermined partner. 9. A POS system management device for managing a POS system leased or rented to each retail store, wherein the PO is installed in each retail store via a communication line.
A receiving unit for receiving sales / customer data including sales data at the time of sale and customer data at the time of sale provided by the S system, and a receiving unit for each based on the amount of the sales / customer data provided for each retail store. A management apparatus for a POS system, comprising: a usage amount calculation means for calculating a usage fee of the POS system for a retail store. 10. The usage amount calculating means according to claim 9, wherein the sales / customer data memory for storing the received sales / customer data, and the POS used at a retail store providing the sales / customer data. Based on the management data memory that stores management data including the basic usage fee of the system, a supply amount calculation unit that counts the supply amount of sales / customer data for each retail store, and the above-mentioned basic amount based on the calculated supply amount. And a discount fee calculating unit for calculating a discount fee of the usage fee, and a usage fee calculating unit for calculating the usage fee of the POS system charged to each retailer based on the basic usage fee and the discount fee. Characteristic POS system management device. 11. The management device for a POS system according to claim 9, wherein the provision amount is calculated based on the number of sales / customer data provisions and / or the number of items included in the customer data. 12. The management device for a POS system according to claim 11, wherein the provision amount is weighted according to the provision date and time of the customer data and / or the type of item included in the customer data. 13. The sales / customer data according to claim 9, wherein the sales / customer data includes at least a sales date and time, a sales item, a price, a quantity, and a sales total at the time of sale. A PO characterized by including customer data including customer's gender, age, and whether or not the customer is a regular customer
S system management device. 14. The POS system according to claim 9, further comprising an analysis / processing unit for analyzing / processing the customer data stored in the customer data memory. System management unit. 15. The management device for a POS system according to claim 14, further comprising a data providing unit capable of providing the analysis / processing data created by the analysis / processing unit to a predetermined partner. . 16. A POS terminal device having a customer data input unit capable of inputting customer data at each point of sale, and sales / customer data in a form in which the inputted customer data is associated with the sale data at the point of sale. A PO having a sales / customer data memory to be stored and a transmitter capable of transmitting the sales / customer data to a predetermined destination.
S system. 17. The POS system according to claim 16, wherein the customer data input unit includes an input key for inputting data indicating whether the customer is a gender, an age, or a regular customer.