JP2003016342A - Building information providing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system which makes the owner of a building open the outline, room layout, etc., of the existent building to the public and answer to customer's questions and introduces concrete and actual information regarding to the building to customers. SOLUTION: A customer is enabled to browse an existent building information web page 12 introducing the outline, room layout, etc., of the existent building through a network 1. Answering to customers is left to the owner of the building which cooperates in publishing to the existent building information web page 12 to put the owner in partial charge of business activities. The owner is given a reward. In an individual information folder 17, scraps of information that a browser is interested in are saved.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a building information providing system used for introducing contents of an existing building on a network and promoting sales.

[0002]

2. Description of the Related Art Sales to cultivate new customers for building a building are started by first contacting customers who have an interest in the building. For this purpose, building exhibition halls are spread across the country and various events are held at information centers. However, there is a limit to broadly cultivating customers only with such sales windows. On the other hand, various methods have been developed for introducing buildings through the Internet and cultivating customers through networks (Japanese Patent Laid-Open No. 2000-353191). Furthermore, a system for designing a building while listening to the customer's request through a network has been developed (Japanese Patent Laid-Open No. 2000-35990).

[0003]

By the way, the above conventional techniques have the following problems to be solved. In general, for those who want to build a new building, first consider the floor plan, appearance, interior, etc. of the desired building, and confirm at the building exhibition hall, etc. which building manufacturer's will meet their wishes. However, it is difficult to predict the completed state of one's own building, because the buildings in the building exhibition hall usually have a structure like an exhibit that is not suitable for general buildings. Moreover, the actual usability cannot be known only from the catalog. There are many cases where the answers of the salespeople are not always satisfactory. Especially in the case of custom-built buildings, compared to planned mass-produced buildings, kitchens, living rooms, bedrooms, entrances,
There are various variations in each part such as the exterior, and it is not easy to predict the completed state of these and obtain a building design plan.

The present invention has been made by paying attention to the above points. The building owner is allowed to disclose the appearance and floor plan of an existing building, and the building owner answers the customer's inquiry. We will provide a system to get customers information on concrete and practical buildings.

[0005]

The present invention adopts the following constitution in order to solve the above points. <Structure 1> A web server that stores an existing building information web page that introduces the contents of the existing building and allows the web page to be browsed via a network, and an inquiry reception for receiving an inquiry about the contents of the existing building. Inquiry management means for transmitting the content of the inquiry on the web page to the terminal of the building owner, obtaining the answer to the inquiry, and returning the answer to the inquirer, and the inquiry reception web page A building information providing system, comprising: an inquiry, an inquirer, contents of an answer to the inquiry, and an inquiry response record collecting unit that collects an inquiry response record recording the respondent.

<Structure 2> A web server that stores an existing building information web page that introduces the contents of an existing building and allows the web page to be browsed via a network,
When the above-mentioned existing building information web page is browsed, a browsing record that records the relationship between the viewer and the browsed web page is acquired, and for each owner of the existing building, the business performance and website A building information providing system, comprising: a reward calculating means for calculating reward points commensurate with the number of page views.

<Structure 3> In the building information collecting system according to Structure 1, an individual information folder for a viewer of the existing building information web page is provided on the storage device of the web server, and the existing building information web page is read. A building information providing system characterized by storing scraps of extracted information of interest to the viewer.

<Structure 4> In the building information collection system described in Structure 3, the existing building information web page includes information included in a part of the existing building information web page as individual information as scrap together with information for clarifying the source of the information. A building information collection system characterized by including a scrap button for instructing processing to save in a folder.

<Structure 5> In the building information collecting system described in Structure 4, based on the information that reveals the source of the scrap information stored in the individual information folder, the reward points for the owner of the building that provided the information. A building information providing system, comprising: a reward calculating means for calculating.

<Structure 6> In the building information collecting system according to Structure 4, when the scrap information stored in the individual information folder satisfies a certain standard, the viewer who uses the individual information folder purchases the building. A building information providing system comprising: a reward calculating means for calculating reward points to be given at times.

<Structure 7> In the building information collecting system according to Structure 4, the inquiry response management means manages the deadline of the reply to the inquirer, and automatically transmits the management information to the owner of the building. Characteristic building information system.

<Structure 8> In the building information collecting system according to Structure 4, the inquiry response management means is characterized in that the reply to the inquirer includes the opinions of experts other than the owner of the building. Building information provision system.

<Structure 9> A process for storing an existing building information web page that introduces the contents of the existing building and allowing the web page to be browsed via a network, and for receiving an inquiry about the contents of the existing building. Inquiry processing by the inquiry reception web page, sending the inquiry content to the terminal of the building owner, obtaining the answer to the inquiry, and returning the answer to the inquiry person, and the inquiry reception web page A computer program that causes a computer of a web server to execute an inquiry, an inquirer, a response content to the inquiry, and a process of collecting an inquiry response record that records the answerer.

<Structure 10> Processing for storing an existing building information web page that introduces the contents of the existing building and permitting the web page to be browsed via a network, and when the existing building information web page is browsed. , Acquire a browsing record that records the relationship between the browser and the browsed web page, and calculate reward points commensurate with the business performance of the browsed user and the number of times the web page is browsed for each owner of the existing building. A computer program that causes a computer of a web server to execute processing.

<Structure 11> In the computer program according to Structure 9, an individual information folder for a viewer of the existing building information web page is provided on the storage device of the web server, and extracted from the existing building information web page. A computer program that causes a computer of a web server to execute a process of saving scraps of information of a viewer's interest.

<Structure 12> In the computer program according to Structure 11, the reward points for the owner of the building that provided the information are calculated based on the information that reveals the source of the scrap information stored in the individual information folder. A computer program that causes a computer of a web server to execute a process to be performed.

<Structure 13> An existing building information web page for introducing the contents of the existing building is stored in the web server,
Send the inquiry contents to the terminal of the owner of the building by the inquiry reception web page for allowing the browsing of the web page via the network and accepting the inquiry about the contents of the existing building, and reply to the inquiry And collect the inquiry response record that records the inquiry received by the inquiry reception web page, the inquirer, the content of the response to the inquiry, and the respondent. Characteristic building information provision method.

<Structure 14> An existing building information web page introducing the contents of the existing building is stored in the web server,
Permits browsing of the web page via a network, and when the existing building information web page is browsed, obtains a browsing record that records the relationship between the viewer and the browsed web page, and A method of providing building information, characterized in that reward points commensurate with the business performance and the number of times a web page is viewed by the owner are calculated for each owner.

[0019]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to specific examples. FIG. 1 is a block diagram for realizing the building information providing system of the present invention. The system shown in the figure is realized by connecting a web server 10 for providing building information to the network 1, a customer's terminal 3 and a building owner's terminal 5. The web server 10 is composed of a computer that can form a website and transmit information to a network such as the Internet. A storage device 11 is provided in the web server 10, and an existing building information web page 12 having the content described later is provided here.
Is remembered. This web page 12 can be browsed from the customer's terminal device via the network 1. The customer's terminal may be a personal computer, a mobile computer, or various terminals such as a mobile phone.

The illustration of the computer main body of the web server 10 is omitted. The web server 10 is provided with an inquiry response management means 13 for responding to various inquiries from the customer's terminal. An inquiry reception web page 21 and an answer web page 22 are prepared for the operation of the system. The inquiry reception web page 21 and the response web page 22 may be stored in the storage device 11 with the base form prepared, or may be generated by the inquiry response management means 13 at any timing. Further, in order to record the inquiry response processing, inquiry response record collecting means 14 is provided. The storage device 15 stores an inquiry response record 16 and an individual information folder 17 described later with reference to FIG. Further, a reward calculating means 18 for calculating a reward for the owner of the building by using these data is provided.

The existing building information web page 12 includes information that serves as a reference for new building and design of the existing building, such as appearance and layout of the existing building. The inquiry about the contents of the existing building is transmitted to the terminal 5 of the building owner, and in principle, the answer to the inquiry is obtained from the building owner. Answer the intention that you decided on the floor plan and the impression that you actually lived. The owner of the building who cooperated with the posting on the existing building information web page 12 is left to answer the customer's questions and is responsible for a part of the sales activity. The building also acts like a residential exhibition on the web page. Since the inquiry received through the inquiry reception web page and the content of the reply to the inquiry play a very important role in the business negotiation for receiving the customer and the building order thereafter, the inquiry response record 16
Leave as. Further, the inquiry response record 16 that records the received inquiry, the inquirer, the content of the reply to the inquiry, and the respondent is collected, and based on this data, the building owner who cooperated in acquiring the customer can Give a reward. The reward calculating means 18 executes such a reward calculation.

FIG. 2A is an explanatory diagram showing a concrete example of an existing building information web page, and FIG. 2B is an explanatory diagram showing a concrete example of an inquiry reception web page. The existing building information web page 12 and the inquiry reception web page 35 are displayed on the display of the customer's terminal 3. The existing building information web page 12 shown in (a) of the figure has an area 24 in which an outline of the building is described and some buttons 2 for displaying information.
5 to 31 are provided. The button 25 is for displaying a comment in which the owner who actually lives in the building describes his / her impressions of the building and points that were devised. The button 26 is a button that is clicked when the user wants to see the exterior of the building in a photograph or the like. With this, for example, a page of the exterior of the building (not shown) is displayed. When the button 27 is clicked, a plan view of the building site is displayed. When the button 28 is clicked, the floor plan of the building is displayed.

By thus browsing the web page provided by the web server 10 while clicking the buttons 30 and 31, the customer can check various buildings in detail through the Internet. Moreover, each of these buildings was actually built, and has a structure closer to what one actually intends to build than the building exhibited in the residential exhibition hall. The page that displays the comments of the owner who lives in the building will be very important information for customers who are trying to build a new building. Further, by clicking the button 29, the customer can directly ask the owner of the building about the house displayed on this web page. Of course you may ask the homemaker questions.

When button 29 is clicked, (b) in the figure
A page 35 as shown in is displayed. Here, a text box 36 for entering a question is provided. The page 35 is provided with a text box 36, a send button 37, a cancel button 38, and the like. Click the send button 37 and the text box 36
The question input to is transmitted to the owner of the building via the web server 10. This question is processed by the inquiry response management means 13 of the web server 10 and transmitted to the terminal 5 of the building owner. The inquiry response management means 13 edits data as to which customer asked the owner of which building and records it in the inquiry response record 16.

FIG. 3A shows the inquiry response management means 1.
3 is an explanatory diagram showing an example of a page transmitted to the owner of the building, and FIG. 3B is a specific example explanatory diagram of the inquiry response record edited by the inquiry response record collecting means 14. FIG. When there is an inquiry from the customer, the inquiry response management means 13 edits the content of the inquiry and sends it to the owner of the building who provided the existing building information web page. For example, the terminal 5 connected to the web server 10 via the network 1 is provided in advance to the owner of the building from the house maker side. Then, a folder dedicated to the owner of the building is provided in the storage device 11 of the web server 10, and an inquiry page as shown in FIG. 3A is written therein. Further, an email to the effect that there is an inquiry is sent to the building owner.

Of course, the entire data may be transmitted in the E-mail format. In the example shown in FIG. 3A, the web page 40 has a column 41 for entering a question,
A column 42 for entering reference information on the house maker side, a column 43 for the building owner to directly write an answer to the question, and a send button 44, a cancel button 45, etc. for writing the answer and returning it to the web server side. Is provided. That is, the customer's question and the inquiry page in which the answers examined by the housing manufacturer in advance and the reference information, etc. are entered in advance are sent to the building owner, and the building owner obtains the necessary answers. This is collected on the web server side. You may send the question directly to the building owner without editing the question,
It is preferable to send reference information to the owner of the building so that the owner of the building does not have a hard time answering or the answer is delayed.

When a response is received from the building owner to such an inquiry, as shown in FIG. 3 (b),
Data such as questioner, question answerer, answer content, question date, and answer date are recorded. This data is used to collect information about the customer, as described below.
It is also used to calculate rewards for cooperation with the owners of the responding buildings.

When a building exhibition hall is opened on a web page with the cooperation of a building owner and a customer who views the web page feels like purchasing a building, the owner of the corresponding existing building is requested. Give reward points. Reward points may be of a rewarding nature or may be like a particular service offering coupon. It is also possible to count only the number of times of browsing and automatically reward the owner of the building of the web page for which the number of times of browsing is high. For example, if a browsing record (not shown) that clarifies the browser and the browsed web page is acquired and it is judged whether or not the browsing customer has made a concrete business negotiation, it is possible to obtain a reward for the sales result. The purpose becomes clear.

FIG. 4 shows a processing operation flowchart when the customer browses the existing building information web page provided by the web server. First, in step S1, the existing building information web page is browsed on the customer's terminal 3. Next, in step S2, an inquiry text input operation is performed by the customer on the inquiry reception web page 21.
In step S3, the data including this inquiry is transmitted to the web server 10. The web server 10 side receives the data including this inquiry in step S4. The inquiry response management means 13 operates in step S5.
Add reference information with. After that, in step S6, the inquiry data after editing is transmitted to the owner of the building. In step S7, the inquiry data is received by the terminal 5 of the building owner. The owner of the building inputs an answer to this inquiry data in step S8. Thereafter, in step S9, the data including the answer is transmitted to the web server 10. The web server 10 creates an inquiry response record based on the received response (step S1).
0). Then, the data including the answer is transmitted to the customer (step S11).

FIG. 5 is a flow chart for explaining the process for generating the reward record when the above reply is made. The customer who browses the existing building information web page as described above browses various web pages as described later and collects information necessary for the plan of his building. In order to grasp and follow customers, we request membership registration in advance and enable each page to be viewed after becoming a member. This makes it possible to accurately record, as information, which customer asked the owner of which building and which web page was viewed. This flowchart introduces the processing on the assumption that the member browses the web page.

First, in step S21, the inquiry response management means 13 of the web server 10 transmits a login screen (not shown) to the customer's terminal 3 to perform member authentication processing. In the next step S22, the existing building information web page 12 selected by the customer is transmitted to the customer's terminal 3. The inquiry response management means 13 has step S23.
Then, each time the existing building information web page is browsed, a browsing record 51 is created. The browsing record 51 is stored in the storage device 15 shown in FIG. Then step S24
Then, it is determined whether or not the terminal 3 is logged off. The browsing record 51 is sequentially recorded until the user logs off. When the user logs off, the process proceeds from step S24 to step S25.

Next, the browsing record 51 and the building owner list 52 are referred to for analysis. Building Owner List 52
Is also stored in the storage device 15. And step S2
In 6, the cumulative number of times of browsing, such as how many times each customer has browsed the existing building information web page 12, is performed for each owner. This will be the material for determining the business performance of each web page provided by the building owner. This is recorded as business performance data 53. The business result data 53 is also stored in the storage device 15. In the next step S27, the result is evaluated and, for example, when it is determined that the specific web page is used a certain number of times or more,
The process proceeds from step S28 to step S29 to perform reward processing. The content of the reward is, for example, that a certain point is given to the owner of the building, and when the point is accumulated, a part of the service such as periodical inspection of the building is provided.

FIG. 6 is an explanatory diagram for explaining a process in which the customer who browses the existing building information web page saves all or part of the browsed information in the individual information folder.
(A) shows a part of web page, (b) is explanatory drawing which shows the example of a scrapbook. In this example, for example, when the customer browses the web page 60 shown in (a) of the figure, if the floor plan 61 is liked, the floor plan can be saved in the scrapbook by clicking the scrap button 62. To When the scrap button 62 is clicked, it has a function of generating a file in which information specifying the source is added to the corresponding image data or text data, and saving the file in the individual information folder 17. At the same time, the scrapbook 70 has a function of pasting a link button as described later. Scrapbook is an individual information folder 1
Stored in 7. The individual information folder 17 is stored in the storage device 15 shown in FIG.

By storing scraps of information the viewer is interested in in the individual information folder 63, an important reference material for starting a business negotiation with the viewer can be made.
In addition, for example, if scraps of the floor plan, appearance, or interior that the user likes are saved, it becomes easy to design the building desired by the viewer using the scraps. Therefore, such a holder is prepared on the web server 10 side. In addition to scrap, the individual information folder 17 may store, for example, an inquiry response record.

As shown in FIG. 6 (b), the scrapbook 70 includes a title 71 for displaying customers who are members, a column 72 for displaying points given according to the degree of completion of the scrapbook, and a scrapbook. Area 73 for recording information, link button 74, and other function buttons 7
5, 76 are provided. When the button 62 shown in FIG. 6A is clicked, a link button 74 for forming a link with the scrapped data file or web page is pasted in the area 73 of the scrapbook 70. Customers can browse various web pages, freely attach information of interest to the scrapbook, and generate a dedicated information collection list. The contents of the individual information folder 17 may be copied to the customer's terminal 3 so that the necessary information can be viewed on the customer's terminal 3 even when offline. If the individual information folder 17 is stored on the web server 10 side, the information collection status of each customer can be grasped and dealt with at any time. That is, it is preferable that the individual information folder 17 is provided not only on the web server 10 side but also on the customer terminal 3 side.

When the customer likes the floor plan of any building included in the existing building information web page 12 and takes it in the individual information folder 17, it is regarded as a business result and the owner of the building To be the subject of compensation. As a result, the number of existing building information providers can be increased and the existing building information web page can be enhanced. When the content of the scrapbook is effectively used for building design, etc., the member who created the scrapbook, that is, the customer, is rewarded for the construction cost service. The richer the contents of the individual information folder, the easier the subsequent sales and the easier the design of the building, so reward points will be given to the viewers who should purchase the building as future customers. Calculate.

Point entry field 7 of scrapbook 70
In 2, the points corresponding to the degree of completion of the scrapbook are input and displayed. Further, by clicking the button 75, the customer can answer the questionnaire prepared in advance. This questionnaire may be used to explain the customer's request in more detail. Also, by clicking the button 76, it becomes possible to move to a concrete business negotiation. In this case, a business negotiation request mail (not shown) may be automatically transmitted to the sales staff through the web server 10 together with the contents of the inquiry response record 16 and the individual information folder 17.

FIG. 7A is a flow chart for explaining the process of returning the result to the owner of the corresponding building according to the degree to which the existing building information web page is used by the customer, and FIG. Is a flowchart showing a process of returning the points to the customer according to the degree of completion of the scrapbook. The processing of this flowchart is executed by the inquiry response record collecting means 14 shown in FIG. First, in step S31, the scrapbook contained in the individual information folder 17 is referenced and analyzed. Then, in step S32, the URL of the source is extracted from the link button or the like. In step S33, the URL is classified according to the owner of the building, and in step S34, points are added to the business result data. That is, points are cumulatively added for each building owner. This point is actually displayed on the inquiry page shown in FIG. 3 or the like to notify the owner of the building to facilitate the cooperation.

On the other hand, in FIG. 7B, step S4
When the scrapbook is referred to in step 1, step S42
Will count the blanks in the scrapbook. If there are no blanks, it should be possible to determine that most of the information actually required for building design has already been edited. This allows for automatic value determination of scrapbook content. In addition, in step S43, the amount of information for each item is counted. For example, if there is a large amount of information about the appearance of the building or the floor plan that you like as shown in FIG. 6B, the design may be facilitated accordingly. Therefore, this amount of information is counted and used as a parameter for point reduction. In step S44, the reward points are calculated using a calculation formula prepared in advance.
Then, in step S65, for example, points are written in the customer's scrapbook. The individual information folder 17 stored in the storage device 15 of the web server 10 may be automatically copied to the customer's terminal when the customer's terminal 3 is connected to the web server 10.

FIG. 8 is an explanatory diagram showing a method of calculating a reward for an owner of a building who provided an existing building information web page. The data 80 shown is the basis for calculating rewards. This includes the owner of the building and the member who is a customer who browsed the web page, the number of scraps, the number of answers to the question, and the number of the members who browsed the contract. By collecting and accumulating such data, certain reward points are returned to the building owner. The inquiry response management means 13 includes an expert 91 and a customer 9 who makes an inquiry.
2. The e-mail of the building owner 93 and various inquiries are processed, and the schedule management module 82 is used to manage, for example, an answer deadline and other time.

In this system, it is possible to easily inquire about impressions of the building, but on the other hand, it may not be possible to respond to specialized inquiries, or the response may be delayed. Since this does not bring about a business effect, the management terminal manages the reply deadline. If necessary,
The management terminal can also create answers on behalf of the building owner. Further, various data are analyzed and recorded by using the data management module 83. The schedule management module 82 and the data management module 83 are shown in FIG.
The inquiry response management means 13 and the inquiry response record collecting means 14 shown in FIG. When the reward calculation means 81 calculates the reward using the data 80,
The result is stored in the reward management module 84. This reward management module includes the browsing record 51 and the sales result data 53 shown in FIG. The data 80 shown in FIG. 8 is also managed by the reward management module 84, and points and the like for each owner of the building are accumulated.
In addition, points are also accumulated for customers, and in the case of customers, the construction cost of the building is provided according to points.

If the system as described above is provided, the number of building owners who want to provide existing building information increases. Further, according to this system, it becomes possible to advertise a building of a house maker without providing a large-scale house exhibition space in each place. Of course, with the consent of the owner of the building, it is possible to allow the desired customer to visit the building. The cooperation of the owners of such existing buildings can be expected to have a very large business result. A housing maker can reduce the burden of collecting information and designing the customer by outsourcing the business to the owner of the existing building and making the scrapbook by the customer.

Each functional block of the computer program shown in each of the above figures may be composed of a separate program module or an integrated program module. Further, each program module may be incorporated into an existing application program to be operated, or may be operated as an independent program. A computer program for implementing the present invention as described above is, for example, a CD-ROM.
It can be recorded on a computer-readable recording medium such as and installed and used. Also,
It can also be downloaded and used in the memory of a computer through a network.

[Brief description of drawings]

FIG. 1 is a block diagram for realizing a building information providing system of the present invention.

FIG. 2A is an explanatory diagram showing a specific example of an existing building information web page, and FIG. 2B is an explanatory diagram showing a specific example of an inquiry reception web page.

FIG. 3A is an explanatory diagram showing an example of a page transmitted by the inquiry response management means 13 to the owner of the building, and FIG.
FIG. 6 is an explanatory diagram of a specific example of an inquiry response record edited by the inquiry response record collecting means 14.

FIG. 4 shows a processing operation flowchart when a customer browses an existing building information web page provided by a web server.

FIG. 5 is a flowchart illustrating a process for generating a reward record when the above-described reply is made.

[Figure 6] A customer who browsed the existing building information web page
It is explanatory drawing for demonstrating the process which preserve | saves all or a part of the above-mentioned inconsistencies in an individual information folder, (a) shows a part of web page, (b) shows the example of a scrapbook It is a figure.

FIG. 7A is a flowchart illustrating a process of returning the result to the owner of the corresponding building according to the degree to which the existing building information web page is used by the customer, and FIG. It is a flowchart which shows the process which returns the point to the customer according to the completion degree of a book.

FIG. 8 is an explanatory diagram showing a method of calculating a reward for an owner of a building who provided an existing building information web page.

[Explanation of symbols]

1 network 3 Customer terminals 5 Terminal of building owner 10 Web server 12 Existing Building Information Web Page 13 Inquiry response management means 14 Inquiry / response record collection means 16 Inquiry response record 21 Inquiry reception web page

Claims (14)

[Claims] 1. A web server that stores an existing building information web page that introduces the content of an existing building and allows the web page to be browsed via a network, and an inquiry for accepting an inquiry about the content of the existing building. Inquiry response management means for transmitting the inquiry content by the reception web page to the terminal of the owner of the building, obtaining the response to the inquiry, and returning the response to the inquirer, and reception by the inquiry reception web page A building information providing system, comprising: an inquiry response record collecting means for collecting an inquiry response record in which the inquiries made, the inquirers, the contents of the inquiries, and the respondents are recorded. 2. A web server that stores an existing building information web page that introduces the contents of an existing building and allows the web page to be browsed via a network; and when the existing building information web page is browsed, A reward that obtains a browsing record that records the relationship between the browser and the browsed web page, and calculates reward points commensurate with the business performance for the browser and the number of times the web page is browsed for each owner of the existing building. A building information providing system, comprising: a computing means. 3. The building information collecting system according to claim 1, wherein an individual information folder for a viewer of the existing building information web page is provided on the storage device of the web server, and extracted from the existing building information web page. A building information providing system characterized by storing scraps of information of interest to users. 4. The building information collection system according to claim 3, wherein the existing building information web page includes information contained in a part of the existing building information web page as information indicating the source of the information and as an individual information folder as scrap. A building information collection system characterized by including a scrap button for instructing the processing to be stored in. 5. The building information collecting system according to claim 4, wherein, based on the information that reveals the source of the scrap information stored in the individual information folder, reward points are given to the owner of the building who provided the information. A building information providing system, comprising: a reward calculating means for calculating. 6. The building information collecting system according to claim 4, wherein when the scrap information stored in the individual information folder meets a certain standard, a viewer who uses the individual information folder purchases the building. A building information providing system, comprising: a reward calculating means for calculating reward points to be given. 7. The building information collecting system according to claim 4, wherein the inquiry response managing means manages a deadline of an answer to the inquirer and automatically transmits the management information to the owner of the building. Building information provision system. 8. The building information collecting system according to claim 4, wherein the inquiry response management means includes an opinion of an expert other than the owner of the building in the reply returned to the inquirer. Building information provision system. 9. A process of storing an existing building information web page that introduces the contents of an existing building and allowing the web page to be browsed via a network, and an inquiry reception for receiving an inquiry about the contents of the existing building. Inquiry processing by transmitting the inquiry content by the web page to the terminal of the building owner, obtaining the answer to the inquiry, and returning the answer to the inquirer, and the inquiry accepted by the inquiry acceptance web page And a computer program that causes a computer of a web server to execute a process of collecting an inquiry response record that records the inquirer, the content of the inquiry, and the respondent. 10. A process of storing an existing building information web page that introduces the contents of an existing building and allowing the web page to be browsed via a network, and browsing when the existing building information web page is browsed. And a process of calculating a reward point commensurate with the business performance of the viewer and the number of times the web page is viewed, for each owner of the existing building, while obtaining a viewing record that records the relationship between the user and the viewed web page. Is a computer program that causes a computer of a web server to execute. 11. The computer program according to claim 9, wherein an individual information folder for a viewer of the existing building information web page is provided on the storage device of the web server, and browsing is performed from the existing building information web page. A computer program that causes a computer of a web server to execute a process of saving scraps of information that the user is interested in. 12. The computer program according to claim 11, wherein reward points are calculated for the owner of the building that provided the information based on the information that identifies the source of the scrap information stored in the individual information folder. A computer program that causes a computer of a web server to execute a process. 13. An inquiry for storing an existing building information web page for introducing the content of an existing building in a web server, allowing the web page to be browsed via a network, and accepting an inquiry about the content of the existing building. By the inquiry web page, the inquiry content is transmitted to the terminal of the owner of the building, an answer to the inquiry is obtained, the answer is returned to the inquirer, and the inquiry accepted by the inquiry acceptance web page, A method for providing building information, comprising collecting an inquiry response record that records the inquirer, the content of the response to the inquiry, and the respondent. 14. An existing building information web page for introducing the contents of an existing building is stored in a web server to allow the web page to be browsed via a network, and when the existing building information web page is browsed, Acquire a browsing record that records the relationship between the browser and the browsed web page, and for each owner of the existing building, calculate reward points commensurate with the business performance of the browser and the number of times the web page is browsed. A method of providing building information, characterized by: