JP2002329176A - Service providing system - Google Patents

Abstract

(57) [Summary] [Problem] Various services of the conventional system, such as renewal of expiration date of IC card and accumulation of value on IC card, are as follows:
Since the user or operator needs to operate the IC card terminal, a long queue will be created at the counter for issuing / updating commuting / commuting period in the new semester, or the user will check the balance of the prepaid value and carry out additional procedures. There is a problem of convenience such as necessity, and a problem that the operation of the IC card terminal by the user becomes complicated with the diversification of services. When a user uses an IC card system, the user intentionally or the system determines the situation and registers necessary processing (action) for the IC card in an IC card management system. The IC card management system distributes the action to the IC card terminal. next,
When a user inputs an IC card in which an action is registered to an IC card terminal, the IC card terminal system executes an action corresponding to the IC card.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an IC card system for providing various services to a user of an IC card, such as a credit card, a cash card, or a traffic ticket.

[0002]

2. Description of the Related Art Conventionally, when a user's IC card is input to an IC card terminal and an operator or a user operates the IC card terminal, the IC card terminal provides various services according to the contents of the user's operation. There is a known IC card system that provides the following. For example, USP6,11
There are 9,945.

[0003]

Problems to be Solved by the Invention Various conventional methods such as updating the expiration date of an IC card and adding value to the IC card
Since the IC card service requires the user or operator to directly operate the IC card terminal, a long queue will be formed at the commuting / commuting period issue / update window during the new semester, and the user will know the balance of prepaid value. There are problems such as the need to carry out additional procedures, and the diversification of services, which complicates the operation of the IC card terminal by the user. An object of the present invention is to provide a highly convenient IC that can easily use advanced services.
It is to implement a card system.

[0004]

Means for Solving the Problems When a user uses a service providing system using a storage medium such as an IC card, the user intentionally or the system judges the situation and the storage medium (IC The processing (action) required for the card (including the card) is registered in the service providing system. The service providing system distributes the action to a service providing terminal device (such as an IC card terminal). Next, when the user inputs the storage medium in which the action is registered to the service providing terminal device, the service providing terminal device executes the action corresponding to the storage medium.

[0005]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The contents of an example in which the present invention is applied to service provision of an IC card system in a railway IC card ticket system will be described below with reference to FIGS.
First, a first embodiment of the present invention will be described.

FIG. 1 shows the overall configuration of a railway IC card system. The railway IC card system is an IC card terminal 1010 that provides various services to users using IC cards,
IC card 1020 that can store various tickets such as regular tickets and reserved seat express tickets, IC card management system 1030 that operates and manages the entire IC card system, user terminals 1040 such as mobile phones and PCs, ticket reservation / sales and regular IC card service system 1050 that provides ticket update services, etc., and an information communication network that interconnects these subsystems
Consists of 1060.

The IC card terminal includes a ticket issuing machine 1010 for writing various ticket information into the IC card in exchange for consideration, a ticket gate 1011, an information providing terminal 1012 for providing various information such as sightseeing information to the user, and the like. The IC card management system includes an IC card management unit 1031 for managing IC card information, a user management unit 1032 for managing user information, and an action management unit 1033 for managing various procedures for the IC card. The user terminal is a mobile phone 1041, a mobile PC 1
042, home / office PC 1043, etc., which can be connected to an IC card service system or an IC card management system via an information communication network. On the other hand, the IC card service system is a typical example of a WEB site that provides a ticket reservation / sales service, and provides services such as ticket reservation / sales 1051 and new issue / update 1052 of an IC card.

FIG. 2 shows the configuration of the IC card management system. The IC card management system includes a card management unit 2010, a user management unit 2020, an action management unit 2030, and a communication control unit.
It consists of 2040. Hereinafter, the functional outline of each unit will be described with reference to FIGS. (1) Card management unit The card management unit 2010 responds to card information reference / update requests from IC card terminals, user terminals, IC card service systems, etc. connected to the IC card management system. Reference / update of the card management database 2011 that manages all IC card information is executed. On the other hand, an invalid IC card is registered in the negative card (invalid card) management database 2012 while an invalid IC card due to theft, loss, breakdown, etc. is registered in the negative list of the card use terminal. To prevent

FIG. 3 shows the configuration of the card management database. The card management database is a database for managing individual IC card storage information, and data items include a user ID 3010, ticket information 3020, balance information 3030, point information 3040, card expiration date 3050, and the like.

FIG. 4 shows the configuration of the negative card management database. The negative card management database is a database for managing IC cards that have become invalid due to theft, loss, failure, etc., and the data items include a card ID 4010, a registration date 4020, a registration reason 4030, a registration release condition 4040, and the like. . (2) User management unit The user management unit 2020 responds to requests for referencing and updating user information from IC card terminals, user terminals, IC card service systems, etc. connected to the IC card management system. Reference and update of the user management database 2021 that manages all user information of the card system.

FIG. 5 shows the configuration of the user management database. The user management database is a database for managing each piece of user information, and the data item is a name 501.
0, gender 5020, age 5030, address 5040, telephone number 5050, mail address 5060, credit number 5070, password 5080
And so on. (3) Action management unit The action management unit 2030 receives an action request for each card sent from the user terminal, the IC card terminal, and the IC card service system connected to the IC card management system, and refers to the action execution control parameter. Then, an action corresponding to each request is created, distributed to an IC card terminal designated according to the action type, and registered in the action management database 2031.

FIG. 6 shows the configuration of the action execution control parameters. The action execution control parameters are parameters for defining the delivery conditions and expiration date of the action for each action type, a delivery timing 6010 for specifying delivery conditions for time, a delivery area 6020 for specifying delivery conditions for area, an IC card terminal It is composed of a distribution terminal 6030 that specifies distribution conditions for each type, an execution condition 6040 that specifies execution conditions of an action, an expiration date 6050 of the action, and the like.

FIG. 7 shows the configuration of the action management database. The action management database is a database that manages individual actions registered for each IC card by an action ID in which a serial number is set in the action registration order. The data items that make up each action include the registration date and time of the action 7010, the distribution date and time to the IC card terminal 7020, the distribution area 7030, the distribution terminal 7040, the action type 7050, the action content 7060, the execution condition 7070, the execution result 7080, and the validity. Consists of a deadline of 7090.

FIG. 8 shows the configuration of the user terminal. The user terminal 8010 can access an IC card management system or an IC card service system via an information communication network, and includes a communication control unit 8011, a user interface unit 8012,
It is composed of a user profile 8013. In some cases, an IC card reader / writer 8014 is provided.

FIG. 9 shows a configuration example of a user profile. User profile is name 9010, gender 9020, age
9030, address 9040, phone number 9050, mail address 9060,
It is composed of a credit number 9070, a password number 9080 and the like.

FIG. 10 is a diagram showing an example of an IC card terminal.
It is a schematic diagram of an accumulation and payment machine. Display 10010 is
The IC card input unit 10020 is provided with an IC card reader / writer that can read and write IC card information having various functions such as commuter passes and credits, by providing various operation guidance to the user. In addition, cash is deposited from the cash insertion slot 10030. The operation panel 10040 inputs a command according to the service used by the user. Outlet 10050 is I
The IC card is ejected when a new C card is issued or renewed,
When change occurs, the change is discharged. User
When an IC card is input to the IC card input unit, the arithmetic unit 1006
0 first checks the validity of the input IC card, then determines whether there is an action corresponding to the card, executes the action if there is a valid action, and thereafter Performs various services according to user operations.

FIG. 11 is a schematic diagram of a contactless IC card ticket gate, which is another example of an IC card terminal. Card user is IC
Pass the card over the IC card input unit 11010 and pass through the ticket gate. At this time, the arithmetic unit 11020 of the ticket gate first determines the validity of the IC card, and in the case of an invalid card, the gate 1103
By closing 0, the passage of the user is blocked and the reason why the IC card cannot be passed is displayed on the display window 11040.
Next, it is determined whether or not there is an action corresponding to the card, and if there is an effective action, the action is executed, and thereafter, a normal ticket inspection process is performed.

FIG. 12 shows the configuration of the arithmetic unit of the IC card terminal. The arithmetic unit 12010 includes a communication control unit 12011 for performing information communication with the IC card management system, a ticket gate, ticketing, settlement, and the like.
A task execution unit 12012 that controls the operations of the C card terminal, an action execution unit 12013 that executes the actions stored in the action list, a negative list 12014 that stores ID information of invalid cards, and an action list that stores execution procedures for each IC card Consists of 12015.

FIG. 13 is a negative list for storing ID information of invalid cards. The negative list includes a registration date and time 13010 and an invalid reason 13020 for each invalid card ID.

FIG. 14 is an action list for storing an execution procedure for each IC card. The action list manages the actions registered for each IC card by an action ID whose serial number is set in the order of registration.
The data item of each action is action type 1401
0, action content 14020, execution condition 14030, execution result 140
It consists of 40, expiration date 14050.

FIG. 15 shows the configuration of the IC card service system. The IC card service system includes a request receiving unit 15010 for receiving a request from a user terminal or an IC card terminal connected to a network, a service executing unit 15020 for executing a service according to the request, and an IC card management system for executing a service execution result. Action request section 15030 to be sent to
And various service functions such as a reservation ticketing service 15040, a commuter pass issuance / update service 15050, and a card loss notification service 15060. To explain the outline of the process using the reservation ticketing service as an example, when the request reception unit receives a reservation / sales request for a designated seat from the user, the service execution unit refers to the vacant seat information managed by the own system or an external system. , Make reservations and settle procedures for reserved seats while interacting with the user. The action request unit transmits the ticket information and the user ID obtained as a result of the service execution to the IC card management system.
A ticket issuing action is created based on the transmitted data, and the action is distributed to a ticket issuing machine or the like.

FIG. 16 shows the data structure of the IC card storage information. IC card storage information is user profile information 16
010 and application information 16020. User profile information includes name 16011, gender 16012, age
16013, address 16014, telephone number 16015, mail address 160
16, a credit number 16017, a password number 16018, etc., while the application information includes a card ID 16021,
User ID 16022, ticket information 16023 storing various tickets such as commuter pass, reserved seat ticket, accommodation voucher, balance information 16024 storing prepaid value and electronic money balance,
It comprises point information 16025, action execution history 16026, card expiration date 16027, and the like.

FIG. 17 is an overall flow of an action registration / execution process when using an IC card terminal. The action registration process using the user terminal or the IC card service system can be realized by a process that is basically common to this process flow, and a description thereof will be omitted.

Hereinafter, the overall system processing flow will be described for each processing of the IC card terminal A 17010, the IC card management system 17020, and all the IC card terminals N 17030 currently used by the user. (1) IC card terminal A (step 17010) When a user inputs an IC card to IC card terminal A and receives various services, first, in step 17011,
C card terminal A reads the stored information of the IC card, and reads the card ID and IC card terminal A read in step 17012.
To determine if the ID number is registered in the negative list. If the card is registered in the negative list, a negative card discovery process is performed in step 17013, and the IC card terminal of the card is
Stop the service on A. On the other hand, if it is not registered in the negative list, the process proceeds to step 17014 to perform an action execution process. The details of the action execution processing will be described later. Upon completion of the action execution processing, various services provided by the IC card terminal A are used in the next step 17015. This step is a step corresponding to the normal business of the IC card terminal A.
The accumulation processing and the like correspond to this step. In this step, according to the request entered by the user when receiving various services and the rules specified in advance (for example, if the balance of the card falls below 300 yen, the IC card terminal will automatically increase by 1000 yen) Creates user request information and sends it to the IC card management system.

Here, an example in which the user's request is transmitted from the IC card terminal has been used, but the user's request may be transmitted directly to the IC card management system by inputting the request from the user terminal. Alternatively, a request created by the user using the user terminal and the IC card service system may be transmitted to the IC card management system. Specific examples are as follows: (A) Request to change user profile from user terminal (B) Request for automatic deduction of monthly fare from IC card service system (C) Issuance of seat reservation ticket from IC card service system There can be various request examples according to various services such as requests. (2) IC Card Management System (Step 17020) In the IC card management system, upon receiving various requests from the user in Step 17021, an action corresponding to each request is created in Step 17022.

For example, if 3,000 yen is added to an IC card, the IC card management system creates an action in the following manner and registers it in the action management database. Target card ID: Set by referring to the request contents. -Action ID: Set the maximum value of the registered action ID to the target card ID + 1.・ Registration date: Set the current time. • Distribution area: Set by referring to the action control parameters. -Action content: Set by referring to the request content. -Execution condition: Set by referring to the action control parameter.・ Execution result: “Not executed” is set as the default value. -Expiration date: Set by referring to the current time and action control parameters.

Next, by referring to the action type created in step 17023, if the action type is "negative list registration", in step 17025 the ID number of the IC card is registered in the negative card management database, and the ID number is registered. Distribute information to IC card terminals. On the other hand, when the action type is other than “negative list registration”, the action created earlier is delivered to the IC card terminal specified in the delivery area in step 17024. (3) IC card terminal N (step 17030) In the IC card terminal N, when the action is received in step 17031, the action is registered in the action list, and when the negative ID is received in step 17033, In step 17034, the negative ID is registered in the negative list. Next, action execution processing will be described. FIG. 18 is a detailed flowchart of step 17014 (action execution processing) in FIG. The action execution process compares the action list in the own system with the ID number of the IC card in use that has already been referred in step 18010, and registers the action corresponding to the card ID in the action list in step 18020 It is determined whether or not it has been performed. If the action has not been registered, the action execution processing ends. If the action has been registered, it is determined in step 18030 whether the action has been executed. At this time, whether or not the action has been executed is determined based on whether or not the target action ID is included in the action execution history stored in the IC card. If all the actions for the IC card have been executed, the action execution process ends, and if there is an unexecuted action, the action ID is checked (step 1) in step 18040.

In the ID check (part 1), the minimum value of one or more unexecuted action IDs is the executed action ID stored in the action execution history of the IC card.
Check if it matches +1. If they match, the process proceeds to step 18050 to check the action ID (No. 2). If they do not match, in step 18060, the user is notified of the reason for the error or the ID management system is requested to download the latest action list. And so on. In step 18050, it is checked whether or not all the unexecuted action IDs are consecutive numbers. If there are non-consecutive IDs, error processing is performed in step 18070, and if all IDs are consecutive, step 18
Execute the unexecuted action at 070. Then step 1
At 8080, the execution result is stored in the action execution history of the IC card, and at step 18090, the execution result is transmitted to the IC card management system. The IC card management system receives the execution result in step 18100, and stores the execution result in the action management database in step 18110.

Next, a second embodiment of the present invention will be described. In the second embodiment, a station server device installed for each station or a predetermined area performs processing for executing a predetermined service in a ticket gate. That is, the second
In this embodiment, at least a part of the processing performed by the IC card management system in the above embodiment is executed by the station server device. In addition, the predetermined area may be a plurality of stations.

For example, the function of the card management unit 2010 is
The station server device may have it. In this case, the station server device may execute processing on management data relating to the user (IC card) associated with the corresponding station (area). The data of other users may be transmitted to the corresponding station server device or IC card management system and processed there.

In this case, the registration of the negative list may be configured to be distributed from the IC card management system to each station server device. In this case, each station server may be configured to distribute only the data of the corresponding user.

In addition, the accumulation of value for the IC card is performed based on an instruction from the station server device.
May go. That is, the station server device receives the information from the IC card terminal, and the IC card terminal performs additional processing based on the information. Further, the IC card terminal may execute the additional processing for the IC card having the predetermined identification information. In this case, after the accumulation processing is completed, the station server device or the IC card management system is notified of the completion.
Then, in the station server device or the IC card management system, a corresponding process is executed. The corresponding processing includes sending a notification requesting a payment processing to a computer such as a bank. The station server device is connected to the network 1060.

The present invention also includes a form in which a fee for a used section is charged when an IC card passes through a ticket gate. First, when entering using a card including an IC card, the ticket gate acquires identification information for identifying the user or the card from the card. When leaving using a card, the identification information is similarly captured. The received two pieces of identification information are received by the IC card management system. The IC card management system calculates a usage fee based on the received identification information. The IC card management system sends a settlement request to the settlement institution to charge the user specified by the calculation result and the identification information. In this settlement institution, a process is executed in which the usage fee is looked back from the user's account to the account of the provider that provides the service.

In this embodiment, the card may store value information having a monetary value. in this case,
When entering and / or exiting, the ticket gate may withdraw the value of the corresponding price from the card.

It should be noted that the present invention is for executing the processing performed in the above-described embodiment, and includes a program product that can be stored in a computer-readable storage medium.

[0036]

[Effects of the Invention] Conventionally, the procedure for updating a commuter pass and the SF
In the past, the addition of value had to be performed by a card user using a dedicated terminal, and there was a problem of inconvenience for the user.However, according to the present invention, the user only needs to pass through a ticket gate, and Commuter passes can be automatically continued and SF value can be increased.

[Brief description of the drawings]

FIG. 1 is an overall configuration of an IC card system.

FIG. 2 is a configuration of an IC card management system.

FIG. 3 is a data configuration of a card management database.

FIG. 4 is a data configuration of a negative card management database.

FIG. 5 is a data configuration of a user management database.

FIG. 6 shows a configuration of an action execution control parameter.

FIG. 7 is a data configuration of an action management database.

FIG. 8 is a configuration of a user terminal.

FIG. 9 is a data configuration of a user profile.

FIG. 10 shows the configuration of an IC card terminal (ticket issuing machine, checkout machine, accumulator).

FIG. 11 shows a configuration of an IC card terminal (a ticket gate).

FIG. 12 illustrates a configuration of a calculation unit of the IC card terminal.

FIG. 13 is a data configuration of a negative list.

FIG. 14 is a data configuration of an action list.

FIG. 15 is a configuration of an IC card service system.

FIG. 16 shows information stored in an IC card.

FIG. 17 is an overall processing flow.

FIG. 18 is an action execution processing flow.

[Explanation of symbols]

1010: IC card terminal, 1020: IC card, 1
030: IC card management system, 1040: user terminal, 1050: IC card service system

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 510 G06F 17/60 510 G07B 1/00 G07B 1/00 B 15/00 15/00 W ( 72) Inventor: Manabu Miyatake 890 Kashimada, Saiwai-ku, Kawasaki-shi, Kanagawa Prefecture Social Information Systems Division, Hitachi, Ltd. 72) Inventor Toshiro Sasaki 1-280, Higashi-Koigakubo, Kokubunji-shi, Tokyo F-term in the Research and Development Headquarters, Hitachi, Ltd.

Claims (11)

[Claims] 1. A service providing system for executing information processing for providing a service based on the service information using a storage medium storing service information for a user to receive the service, The storage medium stores identification information for identifying the storage medium, and when the storage medium and the service providing terminal device satisfy a predetermined positional relationship for the user to receive the service,
The service providing terminal device transmits the identification information to a management device via a network, and the management device is registered for each storage medium and provides the service to be executed for each storage medium. The service providing terminal device stores the management service indicated by the management service information corresponding to the transmitted identification information, based on the transmission from the management device. A service providing system executed on a storage medium. 2. The service providing system according to claim 1, wherein the management service information is information indicating an update of a period during which the service can be received. 3. The service providing system according to claim 2, wherein the storage medium is a regular ticket in transportation, the service is a ride by the user on the transportation, and the management A service providing system, wherein the service is an update for the regular ticket. 4. The service providing system according to claim 1, wherein said storage medium is an IC card. 5. A management service apparatus for executing information processing for providing a service based on the service information using a storage medium storing service information for a user to receive the service, the storage service comprising: Means for storing management service information that is registered for each medium and that is to be executed for each storage medium and that indicates a management service for providing the service; and that the storage medium stores the storage medium. Means for receiving, when the user satisfies a predetermined positional relationship for receiving the service, identification information for identifying the storage medium transmitted from the service providing terminal device via a network, Information processing for executing a management service indicated by the management service information corresponding to the transmitted identification information on the storage medium. Management service device, characterized in that it comprises a means for executing the. 6. The management service device according to claim 5, wherein the management service information is information indicating an update of a period during which the service can be received. 7. The management service device according to claim 6, wherein the storage medium is a regular ticket in transportation, and the service is that the user gets on the transportation. The management service device, wherein the service is an update for the regular ticket. 8. The management service device according to claim 5, wherein the executing unit transmits management service information corresponding to the identification information to the service providing terminal device, and A management service device, wherein the terminal device executes a management service indicated by the management service information transmitted to the storage medium. 9. The management service device according to claim 5, wherein the storage medium is an IC card. 10. A service providing terminal device for executing information processing for providing a service based on the service information using a storage medium storing service information for a user to receive the service, When the storage medium and the service providing terminal device satisfy a predetermined positional relationship for the user to receive the service,
Means for reading identification information for identifying the storage medium stored in the storage medium, means for transmitting the identification information to a management device via a network, and management service information stored in the management device. ,
Means for receiving, via the network, management service information registered for each storage medium and indicating a management service for providing the service to be executed for each storage medium, from the management device; Means for executing a management service indicated by the management service information on the storage medium. 11. The service providing terminal device according to claim 10, wherein the management service information is information indicating an update of a period during which the service can be received.