JP2002351954A - Data processing method, data processing system, data processing device, and data processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve user's convenience on a data processing method, a data processing system, a data processing device, and a data processing program, in which a data processing device 4 sets travel schedule according to request from a user terminal 1. SOLUTION: The data processing device 4 sets travel schedule, which includes bookable facilities. It monitors status of booking of the facility, which matches for user's condition of the travel than the schedule, and if the facility can be booked, new travel schedule including this facility is reset. The travel schedule is controlled to be reset according to the result of judgment whether the reset travel schedule is easy to carry out or not, based on the user's position.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information processing method, an information processing system, an information processing apparatus, in which an information center sets a travel schedule in response to a request from a user terminal.
And an information processing program.

[0002]

2. Description of the Related Art Conventionally, a user terminal such as an in-vehicle device mounted on a vehicle and an information center connected to the user terminal via a network are provided. There is known an information processing system in which a center provides information to a user terminal (for example, see Japanese Patent Application Laid-Open No. 11-53376 or Japanese Patent Application Laid-Open No. 11-143358). There is also known an information processing system in which a user terminal presents conditions of a departure place and a destination, while an information center provides the user terminal with a route from the departure place to the destination. This information processing system is configured to be able to use the route information provided from the information center for route guidance in the on-vehicle device.

[0003]

In such an information processing system, not only the route from the departure point to the destination but also the so-called travel schedule is provided from the information center to the user terminal. Convenience is improved. Specifically, the user terminal causes the information center to present detailed conditions such as the date and time of the trip, the budget and the number of travelers, in addition to the departure place and the destination, and the information center A travel schedule incorporating facilities (e.g., accommodation facilities, restaurants, etc., and transportation means such as railroads, airplanes, boats, etc.) is set so as to conform to the above, and this travel schedule is provided to the user terminal. If you configure
User convenience is improved.

In addition, the information center sets a travel schedule incorporating a reservable facility and also makes a reservation for the facility in consideration of whether or not the facility can be reserved. , User convenience is further improved.

[0005] However, when setting a travel schedule in consideration of the reservation status of facilities, facilities that cannot be reserved should be incorporated into the travel schedule even if the facilities are highly compatible with the conditions presented by the user. Can not.
For this reason, it is possible that a travel schedule that does not match the conditions presented by the user is set.

[0006] By the way, a travel schedule is set before a user actually travels.
If you ca n’t make a reservation when scheduling,
Cancellations may occur by the time you actually travel, and the facility or the like may turn into reservable.

[0007] Therefore, after setting a travel schedule, the information center monitors the reservation status of the facility or the like (for example, waits for a cancellation), and the facility having a high degree of compatibility with the conditions presented by the user. When it becomes possible to make a reservation, it is conceivable to make a reservation for the facility that has been changed to this reservation and to reset a new travel schedule incorporating the facility. By doing so, it is possible to provide the user with a travel schedule that is more suitable for the conditions presented by the user, and the convenience of the user is further improved.

However, if such resetting of the travel schedule is performed much before the user goes on a trip, it is considered that no inconvenience will occur for the user. If the information center re-schedules the trip after departure, the user will not be able to execute the re-scheduled trip, or will be severely affected by the re-scheduled trip. May have to change the destination. As described above, resetting the travel schedule to improve the convenience of the user may result in a loss of convenience.

The present invention has been made in view of such circumstances, and has as its object to provide an information processing method, an information processing system, and an information processing apparatus for setting a travel schedule in response to a request from a user terminal. Another object of the present invention is to further improve the convenience of the user in the information processing program.

[0010]

SUMMARY OF THE INVENTION In order to achieve the above object, the present invention regulates the resetting of a travel schedule according to the current location of a user when resetting a travel schedule.

Specifically, the invention according to claim 1 is characterized in that an information center connected to a user terminal via a network sets a travel schedule so as to conform to travel conditions presented from the user terminal; An information processing method for notifying the user terminal of the set travel schedule is targeted.

[0012] Then, the user terminal presents the travel condition to the information center in a condition presenting step, and the information center is a facility that matches the travel condition presented in the condition presenting step and can make a reservation. A schedule setting step of setting a travel schedule incorporating the facility, making a reservation for each facility incorporated in the travel schedule, and notifying the user terminal of the set travel schedule; and setting the travel schedule in the schedule setting step. If there is a facility that cannot be reserved at the time of setting and has a higher degree of conformity to the travel conditions than the facility included in the travel schedule, after the travel schedule is set, Monitor the reservation status of facilities with high degree Monitoring step, and when it becomes possible to reserve a facility with a high degree of conformity in the monitoring step, the facility is reserved and a new travel schedule incorporating the facility is reset and the new travel is performed. A schedule re-setting step of notifying a schedule to the user terminal; and determining the ease of execution of the travel schedule reset in the schedule resetting step based on the current location of the user. And a regulation step for regulating resetting.

With the above configuration, when the travel conditions for setting the travel schedule are presented from the user terminal to the information center, the information center sets the travel schedule so as to conform to the travel conditions. That is, a travel schedule is set that incorporates facilities that are suitable for travel conditions and that can be reserved. As a result, facilities that cannot be reserved even if they meet the travel conditions are not included in the travel schedule. Instead, facilities that can be reserved are included in the travel schedule, although the degree of adaptation to the travel conditions is reduced. It is. Then, reservation of each facility incorporated in the travel schedule is made, and the set travel schedule is notified to the user terminal.

The information center is a facility that cannot be reserved when the travel schedule is set in the schedule setting step and has a higher degree of compatibility with the travel conditions than the facility incorporated in the travel schedule. If there is, after the travel schedule is set, the reservation status of the facility having a high degree of condition matching is monitored.

According to this monitoring, when it becomes possible to make a reservation for a facility having a high degree of conformity with the above conditions, the facility is reserved, and the facility which has made the reservation possible is incorporated in place of the set facility. Reset a new travel schedule. This new travel schedule is notified to the user terminal. In this way, the facility reservation status is monitored, and if the facility reservation situation improves, the travel schedule is reset, thereby setting a travel schedule having a high degree of conformity with the travel conditions presented by the user terminal. As a result, user convenience is improved.

[0016] Even when it becomes possible to make a reservation for a facility having a high degree of conformity to the above conditions, the degree of execution of the travel schedule reset in the schedule resetting step is determined based on the current location of the user. Reset of the travel schedule is regulated according to the determination result. For example, when executing a reset travel schedule, the destination must be greatly changed, and it is difficult for the user to execute the reset travel schedule. In such a case, resetting of the travel schedule is prohibited. In this way, by restricting the resetting of the travel schedule according to the result of determining the ease of execution of the travel schedule reset in the schedule resetting step based on the current location of the user, the situation of the user in accordance with the resetting of the travel schedule is reduced. Is prevented from being significantly changed, and user convenience is further improved.

[0017] The restricting step compares the departure place in the travel schedule reset in the schedule resetting step with the current position of the user, and the user determines the departure time in the departure time in the reset travel schedule. If the travel schedule cannot be departed, it may be determined that the ease of execution of the reset travel schedule is low and the resetting of the travel schedule is prohibited.

For example, since the departure time of the ferry to board is different between the currently set schedule and the reset schedule, the departure time of the reset schedule is longer than the departure time of the currently set schedule. Consider the case where it hasten. In this case, the user ’s location is far from the starting point in the travel schedule,
At the departure time of the currently set schedule, the departure place can be reached, but at the departure time of the reset schedule, the departure place cannot be reached. When the user cannot depart from the departure place at the departure time in the re-set travel schedule (when the departure place cannot be reached), in other words, the re-set travel schedule based on the user's current location is If it cannot be executed, resetting the travel schedule is prohibited. By doing so, unnecessary resetting of the schedule is prevented, and user convenience is improved.

[0019] In the restriction step, when the user is moving toward a facility incorporated in the currently set travel schedule, it is determined that the ease of execution of the reset travel schedule is low, and A step of prohibiting resetting of the travel schedule may be performed.

That is, if the user resets the travel schedule while moving to the facility incorporated in the currently set travel schedule, the user must change the action currently being performed. Therefore, the re-set travel schedule is not easy to execute. In particular, when the moving direction of the user is a direction away from the facility incorporated in the schedule to be reset, the user must largely change the moving direction, and the ease of execution of the reset travel schedule is low. Extremely low. In this way, when the user is traveling to a facility that is included in the currently set travel schedule, resetting the travel schedule to change the direction of travel may impair the user's convenience. It is considered to be.

Therefore, when the user is moving toward a facility incorporated in the currently set travel schedule, resetting of the travel schedule in the schedule resetting step is prohibited, thereby improving user convenience. Is improved.

The restriction step may be a step of prohibiting resetting of the travel schedule when the ease of execution of the reset travel schedule is lower than a predetermined reference ease.

For example, when traveling by car, in order to reach a facility incorporated in the reset travel schedule at a predetermined time, the vehicle speed must be higher than the predetermined vehicle speed. If the cost is higher than the predetermined cost, it is determined that the execution ease is lower than the predetermined reference ease.

When the ease of execution of such a reset travel schedule is lower than a predetermined reference ease,
This is when the burden on the user is large to execute the reset travel schedule. In addition, the disadvantage of changing the travel schedule is greater than the merit of adapting the travel schedule to the travel conditions presented by the user. In such a case, the user's convenience is improved by prohibiting resetting of the travel schedule.

[0025] In the restriction step, when the ease of execution of the travel schedule to be reset is equal to or higher than the ease of execution of the currently set travel schedule, resetting of the travel schedule is permitted, while resetting of the travel schedule is permitted. When the ease of execution of the travel schedule to be performed is lower than the ease of execution of the currently set travel schedule, an inquiry may be made to the user terminal as to whether or not the travel schedule can be reset.

In this way, when it is easier to execute the reset travel schedule than to execute the currently set travel schedule, the travel schedule is reset and the convenience of the user is improved. improves. On the other hand, when the ease of execution of the reset travel schedule is lower than the ease of execution of the currently set travel schedule, in other words, the reset travel schedule is difficult to execute, and When there is a possibility that the user's convenience may be impaired by the resetting, an inquiry is made to the user terminal as to whether or not the travel schedule can be reset. Thereby, the user himself can regulate or permit resetting of the travel schedule. In this way, by making an inquiry to the user terminal and not immediately resetting the schedule, resetting of the travel schedule that impairs user convenience is restricted.

[0027] When a new travel schedule is reset in the schedule resetting step, it is preferable to include a notification step of notifying the user terminal of a requirement for enabling the new travel schedule to be executed.

By doing so, the user can change the action or the like based on the notified requirements, and can appropriately and promptly shift from the set travel schedule to the reset travel schedule. Can be done.

According to a seventh aspect of the present invention, a user terminal, a travel schedule connected to the user terminal via a network and adapted to travel conditions presented from the user terminal are set, and the set travel schedule is set. An information processing system including an information processing device configured to notify a schedule to the user terminal.The user terminal is transmitted to the information processing device via the network. Constitute.

Then, the information processing apparatus sets a travel schedule that includes facilities that can be reserved and that are suitable for the travel conditions transmitted from the user terminal and that are incorporated in the travel schedule. Schedule setting means for making a reservation for each facility and notifying the user terminal of the set travel schedule,
When there is a facility that cannot be reserved when the schedule setting means sets the travel schedule and has a higher degree of compatibility with the travel conditions than the facility incorporated in the travel schedule, the travel Monitoring means for monitoring the reservation status of the facility having a high degree of conformity after the setting of the schedule; and reservation of the facility having a high degree of conformity becomes possible based on the monitoring by the monitoring means. And a schedule resetting means for resetting a new travel schedule incorporating the facility and informing the user terminal of the new travel schedule, and executing the travel schedule reset by the schedule resetting means. The ease is determined based on the user's current location, and the It is an specific matters that and a regulating means for regulating the re-setting of the travel schedule.

According to the invention of claim 8, a travel schedule is set so as to be connected to a user terminal via a network and conform to travel conditions presented from the user terminal, and the set travel schedule is set. For an information processing apparatus configured to notify the above-mentioned user terminal.

[0032] Then, a travel schedule that incorporates facilities that can be reserved and that is compatible with the travel conditions transmitted from the user terminal via the network is set, and the facility is incorporated in the travel schedule. Schedule setting means for making a reservation for each facility and notifying the user terminal of the set travel schedule, and a facility for which reservation was impossible when the schedule setting means sets a travel schedule,
When there is a facility with a higher degree of conformity to the travel condition than the facility incorporated in the travel schedule, monitoring means for monitoring the reservation status of the facility with a higher degree of conformity after setting the travel schedule; Based on the monitoring by the monitoring means, when it becomes possible to reserve a facility with a high degree of conformity with the condition, the facility is reserved and a new travel schedule incorporating the facility is reset and the new travel schedule is set. Re-scheduling means for notifying the user terminal of the travel schedule, and the ease of execution of the travel schedule reset by the schedule re-setting means is determined based on the current location of the user, and the travel schedule is reset according to the determination result. It is a specific matter to provide a regulating means for regulating the setting.

Further, according to a ninth aspect of the present invention, a travel schedule is set to be connected to a user terminal via a network so as to conform to travel conditions presented from the user terminal, and the set travel schedule is set. To an information processing program for controlling an information processing device configured to notify the above to the user terminal.

[0034] The information processing apparatus sets a travel schedule that incorporates facilities that can be reserved and that is compatible with the travel conditions transmitted from the user terminal via the network. A schedule setting step of making a reservation for each facility incorporated in the travel schedule and notifying the user terminal of the set travel schedule; and a facility where reservation was not possible when setting the travel schedule in the schedule setting step. A monitoring step of monitoring the reservation status of the facility with a high degree of conformity after setting the travel schedule, if there is a facility with a higher degree of conformity with the travel condition than the facility incorporated in the travel schedule. In the monitoring step, A schedule re-setting step of reserving the facility when it becomes possible to make a reservation for a facility having a high level, resetting a new travel schedule incorporating the facility, and notifying the user terminal of the new travel schedule. Determining the ease of execution of the travel schedule reset in the schedule resetting step based on the current location of the user, and executing a restriction step of restricting resetting of the travel schedule in accordance with the determination result. This is a specific matter.

According to these constructions, the same functions and effects as those of the first aspect can be obtained.

[0036]

As described above, the information processing system, the information processing apparatus, the information processing program,
According to the information processing method, the travel schedule is set in consideration of the availability of facility reservation so as to conform to the travel conditions presented by the user, thereby improving user convenience. . Furthermore, if a facility that is more suitable for travel conditions than a facility included in the set travel schedule can be reserved, a new travel schedule incorporating the facility that can be reserved is reset. In addition, the user can obtain a travel schedule that is more suitable for the conditions, and the user's convenience can be further improved.

Then, the ease of execution of the travel schedule to be reset is determined based on the current location of the user, and the travel schedule is changed by restricting the resetting of the travel schedule according to the determination result. Accordingly, it is possible to prevent the user from having to significantly change his / her behavior, and to greatly improve the user's convenience.

[0038]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 shows an information processing system A according to an embodiment of the present invention. The information processing system A includes an in-vehicle device 11 mounted on a vehicle 2 and a portable device owned by an owner (user) of the vehicle 2. The mobile device 12 (for example, the mobile phone 12a, P
DA (Personal Digital Assistance) 12b, etc.)
A personal computer 3 (hereinafter abbreviated as PC) installed at the home or the like of the owner of the vehicle 2 and an information center M
C, and the information processing apparatus 4 installed in the
1 and the mobile device 12 or the personal computer 12 in response to a request from the PC 3.
This is a system that provides a travel schedule to C3.
Hereinafter, the in-vehicle device 11 and the portable device 12 are collectively referred to as a user terminal 1.

The user terminal 1 and the PC 3 and the information processing device 4 are connected to each other via a network 5.
Data can be exchanged between the user terminal 1 and the PC 3 and the information processing device 4. That is, the network 5 includes a communication line 51 (for example, a public telephone line or an Internet line) and a wireless communication antenna 52 connected to the communication line 51, and the PC 3 is connected to the communication line 51 by a wire. Connected by In contrast, the user terminal 1 is configured to be connected to the communication line 51 via the wireless communication antenna 52. Thus, the PC 3 and the information processing device 4 are configured to transmit and receive data via the communication line 51, while the user terminal 1 and the information processing device 4 communicate with the wireless communication antenna 52 and the communication It is configured to exchange data via a line 51.

Next, each device constituting the information processing system A will be described. First, the in-vehicle device 1 is a so-called navigation device capable of guiding the route of the vehicle 2, and although not shown, a display unit for displaying at least various information, and an input unit for a user to perform an input operation. ,
It includes a GPS (Global Positioning System) antenna, map data, and a control unit that is connected to the display unit and the input unit and performs various signal processing controls. The in-vehicle device 11 includes a communication unit that performs wireless communication with the wireless communication antenna 52. This communication unit may be configured to have a wireless communication function and perform wireless communication directly with the wireless communication antenna 52, or a device having a wireless communication function (for example, the mobile phone 12a) may be connected to the wireless communication antenna 52. The wireless communication antenna 52 may be configured to perform wireless communication with the wireless communication antenna 52 via this device.

With this configuration, the on-vehicle device 11 is
It is possible to detect the current position using the PS, and to superimpose the current position of the vehicle 2 detected by the GPS on the map data of the in-vehicle device 11, thereby performing the route guidance of the vehicle 2. Yes (normal navigation function).

The in-vehicle device 11 requests the information processing device 4 to provide information as a function of using the information processing system A, and receives the information provided from the information processing device 4 in response to the request. can do. That is, when the user operates the input unit, data (a request signal for providing information) corresponding to the operation is transmitted by the communication unit via the wireless communication antenna 52 and the communication line 51 to the information processing device 4.
Sent to. As a result, information corresponding to the transmitted data is returned from the information processing device 4 to the in-vehicle device 11 via the communication line 51 and the wireless communication antenna 52, but is transmitted from the information processing device 4. The information is received by the communication unit, and the information is displayed on the display unit. Thus, the user can use the information processing device 4
Various information provided from can be obtained.

The information requested to be provided to the information processing apparatus 4 includes the above-mentioned travel schedule.
When requesting the provision of the travel schedule, when the user operates the input unit, various conditions (travel conditions) for setting the travel schedule according to the operation are transmitted to the wireless communication antenna 52 and the communication line 51 by the communication unit. The information is transmitted to the information processing device 4 via the information processing device 4. As a result, in the information processing device 4, a travel schedule suitable for the travel condition is set, and the travel schedule is
The information is returned from the information processing device 4 to the vehicle-mounted device 11 via the communication line 51 and the wireless communication antenna 52 (the details will be described later). Then, the travel schedule transmitted from the information processing device 4 is received by the communication unit, and the travel schedule is displayed on the display unit.
The travel schedule can be used for route guidance in the vehicle-mounted device 11. In other words, the departure place, destination and transit points (for example, facilities for using restaurants and accommodation facilities and landings for transportation such as ferries) incorporated in the travel schedule are changed to the departure place in the route guidance of the on-vehicle device 11, The destination and the waypoint can be set respectively.

Further, the in-vehicle device 11 is configured to be able to transmit and receive e-mails, and various kinds of information transmitted from the information processing device 4 by this e-mail (for example, an inquiry about travel schedule resetting, which will be described later). ) Can be received.

The portable device 12 such as the portable telephone 12a or the PDA 12b includes a display unit for displaying at least various information, an input unit for a user to perform an input operation, and various types of devices connected to the display unit and the input unit. A control unit that performs signal processing control and a communication unit that performs wireless communication with the wireless communication antenna 52 are provided. This communication unit is a mobile phone 1
2a, the communication unit itself is the wireless communication antenna 52
The device may be configured to directly perform wireless communication with the PDA 12b. In the case of the PDA 12b, the communication unit is connected to a device having a wireless communication function, such as the mobile phone 12a. Wireless communication antenna 52 via
May be configured to perform wireless communication with the device.

The portable device 12 is configured to be able to transmit and receive only e-mail, and transmits various information (including an inquiry about resetting a travel schedule, which will be described later) transmitted from the information processing device 4 to e-mail. May be configured to enable reception.

The portable device 12 may be configured to have a function of using the information processing system A in addition to the function of transmitting and receiving the electronic mail. That is, the portable device 12 may be configured to make a request to the information processing device 4 to provide information and to receive the information provided from the information processing device 4 in response to the request. The information requested to be provided to the information processing device 4 also includes the travel schedule described above.

Further, the portable device 12 may be configured to have a function of detecting a current location. The present location detection function may be such that the portable device 12 includes a GPS antenna and detects the current location using GPS. Further, for example, the current location of the mobile device 12 may be detected based on the location of the wireless communication antenna 52 with which the mobile device 12 performs wireless communication.
It should be noted that the information processing device 4 may be configured to detect the current location of the mobile device 12 instead of the mobile device 12 itself detecting the current location (for example, the information processing device 4 may detect the current location). The mobile device 12 may be configured to detect the current location of the mobile device 12 by detecting the location of the wireless communication antenna 52 with which the mobile device 12 performs wireless communication.)

In addition, the portable device 12 may be configured to have map data and have a route guidance function similar to that of the on-vehicle device 11 in addition to the current position detection function. Thus, when the mobile device 12 has the route guidance function,
The travel schedule provided from the information processing device 4 may be used for route guidance in the mobile device 12.

The PC 3 includes a display unit for displaying at least various kinds of information, an input unit for a user to perform an input operation,
A control unit is connected to the display unit and the input unit for performing various signal processing controls, and a communication unit (for example, a modem) for communicating with the communication line 51.

With this configuration, the PC 3 has at least a function of using the information processing system A and a function of sending and receiving electronic mail. That is, the PC 3 may be configured to make a request to the information processing device 4 and to receive information provided from the information processing device 4 in response to the request. The information requested to be provided to the information processing device 4 also includes the travel schedule described above. Further, the PC 3 sends various information (including an inquiry about resetting a travel schedule, which will be described later) transmitted from the information processing apparatus 4 by e-mail.
Can be received. The PC 3 has, of course, other functions unique to the PC 3 such as an application execution function.

Although not shown, the information processing apparatus 4 includes at least a communication unit and a database.

The communication section connects the information processing device 4 to the communication line 51, and exchanges data with the user terminal 1 and the PC 3 via the communication line 51.

The database stores various types of information (contents) to be provided to the user. This database includes a database relating to information on facilities (utilization facilities such as accommodation facilities and restaurants and transportation facilities such as railroads, ships, and airplanes) incorporated in the travel schedule provided to the user. In the database relating to the information of the facilities, the information on the genre (eg, genre of Japanese food, Western food, etc. in the case of a restaurant) corresponds to the location, the usage fee, etc. for each of the use facilities. It is attached and configured.
Further, with respect to transportation, information such as departure and arrival locations, timetables, usage fees, and the like are associated with each type of transportation such as railroads, ships, and airplanes.

The information processing apparatus 4 is connected to a reservation management server or the like of each facility via the network 5 and is used when setting a travel schedule (when it is necessary to confirm the reservation status of each facility). ), The reservation status is confirmed to the reservation management server or the like of each facility. It should be noted that the information processing apparatus 4 is configured such that the reservation status is provided as needed from the reservation management server or the like of the various facilities, and the information on the reservation status is stored in the database. May be.

With this configuration, the information processing device 4 can
Upon receiving the request signal from the user terminal 1 or the PC 3, the information relating to the request is transmitted to the user terminal 1 or the PC 3 via the network 5 with reference to the database.

When the information processing device 4 receives a travel schedule setting request from the user terminal 1 or the PC 3, the information processing device 4 refers to the database and takes into account the facility reservation status while considering the facility reservation status. A travel schedule is set so as to conform to the travel conditions, a facility included in the set travel schedule is reserved, and the set travel schedule is transmitted to the user terminal 1 or the PC 3 via the network 5. It is configured to be.

Next, in the information processing system A,
An information processing method for providing the travel schedule by the information processing device 4 in response to a request from the user terminal 1 or the PC 3 (hereinafter, referred to as the user terminal 1 or the like) will be described. Having. In other words, the user terminal 1 or the like presents the information center MC (the information processing device 4) with a travel condition for setting a travel schedule, and the information processing device 4 executes the travel process presented in the condition presentation step. In addition to setting a travel schedule that incorporates facilities that can be reserved as facilities that meet the conditions, it makes a reservation for each facility incorporated in the travel schedule and notifies the user terminal 1 and the like of the set travel schedule. A schedule setting step to be performed, wherein the information processing apparatus 4 is a facility that cannot be reserved when the travel schedule is set in the schedule setting step, and has a lower travel condition than the facility incorporated in the travel schedule. When facilities with a high degree of conformity exist, the travel schedule After the setting of the schedule, a monitoring step of monitoring the reservation status of the facility with a high degree of conformity is performed. When the information processing apparatus 4 can reserve the facility with a high degree of conformity in the monitoring step, A schedule resetting step of making a reservation for a facility, resetting a new travel schedule incorporating the facility, and notifying the user terminal 1 or the like of the new travel schedule; A determining step of determining the ease of execution of the travel schedule reset in the setting step based on the current location of the user, and restricting resetting of the travel schedule in accordance with the determination result.

In the condition presenting step, the travel condition is transmitted, and the ID of the vehicle-mounted device 11, the ID of the portable terminal 12, and the ID of the PC 3 are transmitted to the information processing device 4
It is preferred to send to In this way, the travel schedule set in the information processing device 4 can be shared by the devices 11, 12, and 3 owned by the user. In this way, by sharing the travel schedule among the devices 11, 12, and 3 owned by the user, for example, the travel conditions for setting the travel schedule are input in the PC 3, while the set travel schedule is input. The travel schedule can be downloaded to the vehicle-mounted device 11 and used for route guidance in the vehicle-mounted device 11.

Hereinafter, each step of the information processing method will be described in detail with reference to display screens (FIGS. 2 to 5) displayed on the display unit of the user terminal 1 or the PC 3.

First, FIG. 2 shows a screen (schedule setting condition input screen) for the user to input the travel conditions for setting the travel schedule on the user terminal 1 or the like. The information (travel condition) input on the “input screen” is transmitted to the information processing device 4 together with a request for travel schedule setting (condition presentation step).

Here, the basic travel conditions to be input by the user are the departure place and departure time, destination, return time, number of people, and total budget. In the example shown, the departure place is “in front of Mazda headquarters” and the departure time is “May 2, 2001 11: 3
0 ”, destination is“ Kochi Castle ”, and return time is“ May 2001
20:00 on March 5 ". In addition, the number of persons is input as "2" and the total budget is input as "60000 yen".

The detailed travel conditions to be input in addition to the above basic travel conditions are conditions for use of each facility included in the schedule. In the example shown in the figure, restaurants and accommodation facilities are listed as the facilities to be used, and it is configured to input “necessity of use” and “necessity of reservation” of each facility. Here, “necessity of use” means whether or not the facility is incorporated in the travel schedule. The “necessity of reservation” refers to whether or not a reservation for the facility is necessary, and whether or not to make a reservation for a facility (for example, a restaurant) that can be used without a reservation (in other words, for a facility). The facility "reserved" is not included in the travel schedule when reservation is impossible, whereas the facility "reserved" is included in the travel schedule even when reservation is not possible.) In the example shown, it is necessary to use a restaurant (that is, incorporate the restaurant into the travel schedule), and it is possible to make a reservation (that is, if you want to make a restaurant reservation, but if you cannot make a reservation, it is necessary to incorporate it into the travel schedule). Hope). Use and reservation of accommodation facilities are both necessary.

On the other hand, among the facilities incorporated in the travel schedule, as the means of transportation, private cars, rental cars, taxis, buses, railroads, airplanes and ships are listed. No "and" necessity of reservation ".

Note that a column of “detailed settings” is provided for each of these items of the use facilities and the means of transportation. This detailed setting is for setting the conditions of each use facility and transportation means in more detail. For example, the detailed conditions of a restaurant include its genre (type of Japanese food, Western food, etc.), its price range, and the time period when it is desired to use the restaurant.
Each of these can be specified. The same applies to accommodation facilities. On the other hand, as for detailed conditions related to each means of transportation, for those who drive themselves, for example, a private car or a rental car, the driving tendency of the user (conditions such as average vehicle speed and frequency of taking breaks) should be set. Is made possible, and it is possible to set whether or not to use a toll road and conditions for using the toll road. These conditions are used for selecting a route and calculating the time required for the travel when setting a travel schedule in the information processing device 4. In addition, detailed conditions for public transportation such as buses, railroads, airplanes, and ships include, for example, sections of use of those transportations, time zones to be used, and spare time when boarding each of the above vehicles (that is, It is possible to set the number of minutes before the boarding time (for example, whether to arrive at a station for a railway or a port for a boat) or the like.

In this way, when each condition is input on the "schedule setting condition input screen" and the travel condition is transmitted to the information processing device 4 together with the request for the travel schedule setting, the travel schedule is set in the information processing device 4. At the same time, reservation of each facility incorporated in the travel schedule is performed, and the set travel schedule is transmitted to the user terminal 1 (schedule setting step). As a result, as shown in FIG. 3, a “travel schedule presentation screen” is displayed on the user terminal 1.
(Note that, in the example of the figure, only the travel schedule on the first day (May 2, 2001) is shown, and the travel schedules on and after the second day are not shown).

In the illustrated example, as a travel schedule for the first day, a private car departs from Fuchu-cho, Aki-gun, Hiroshima at 10:30 and travels to Kure Port on National Route 31. The estimated arrival time at Kure Port is 11:30. Next, board the ferry (“XX ferry”) departing from Kure Port at 12:00 and travel to Matsuyama Port by this ferry. The expected arrival time at Matsuyama Port is 13:30. And from Matsuyama Port, National Highway 33
Take the No.1 line by private car and go to “xx hotel” at 17:00
A travel schedule of arriving at 0 is set.

Here, "xx ferry" incorporated in this travel schedule is a ferry that has been reserved but is the third desired one. The third desired ferry has a relatively low degree of conformity with the travel conditions set by the user (in this example, the departure time at the departure point is less than the travel conditions ( 1
1:30), which is one hour earlier than 10:30, so that the degree of adaptation to travel conditions is low.)
That is, the first and second desired ferries having a high degree of matching with the travel conditions set by the user could not make a reservation.

Similarly, the hotel (“xx hotel”) included in this travel schedule is a hotel of the third choice, although a reservation is made. In other words, the first and second hotels having a high degree of matching with the travel conditions could not make a reservation.

As described above, when there is a facility having a higher degree of adaptation to the travel conditions (higher order of preference) than the facility incorporated in the set travel schedule, the information processing apparatus 4 sets the travel schedule Is set, the use status of the facility having the higher rank is monitored (monitoring step). Then, when it becomes possible to use a facility with a higher order of preference, the facility is reserved and a new travel schedule incorporating the facility is reset. Then, although not shown, the new travel schedule is transmitted to the user terminal 1, and the new travel schedule is displayed on the user terminal 1 (schedule reset step).

As described later, this resetting of the schedule is prohibited based on the current location of the user.
It is configured to be prohibited by the user setting the reset condition for resetting the travel schedule (restriction step).

The resetting condition for resetting the travel schedule is input by selecting the item for resetting the travel schedule setting condition provided on the “Travel schedule presentation screen” (see FIG. 3). Etc. (refer to “Travel schedule resetting condition input screen” shown in FIG. 4).

In the “travel schedule resetting condition input screen”, the facilities (here, hotel and ferry) incorporated in the currently set travel schedule are the third requests, respectively, and the degree of conformity to the travel conditions is determined. Since there are high first and second desired hotels and ferries, items for inputting resetting conditions when resetting the travel schedule are provided for each of the hotels and ferries.

That is, a column for inputting resetting conditions for resetting a travel schedule for a hotel is provided as “reserved NG facility / institution 1”.
The desired “XX hotel”, the second desired “□□ hotel”, and the third desired “XX hotel” are displayed in order, and the first desired “XX hotel” and the second desired “XX hotel” are displayed. “□□ Hotel” is waiting for cancellation, and it is displayed that the third desired “XX Hotel” is currently being reserved. Also,
Advantages (indicated by ▲ in the figure) and disadvantages (indicated by ▼ in the example) resulting from changing the third desired hotel included in the currently set travel schedule to the first or second desired hotel ) Are also displayed. For example, as a merit generated by changing to the first desired “XX hotel”, it is displayed that the cost is reduced by 5000 yen compared to the third desired “XX hotel” currently reserved. As a disadvantage,
It is displayed that the arrival time at “XX Hotel” is 15 minutes later than the arrival time at “XX Hotel”.
This is because the location of “XX Hotel” is different from the location of “XX Hotel”). Similarly, the second hope “□□
For hotels, the merits (arrival time is 10 minutes earlier) and demerits (the genre of
(Which is a genre similar to the travel conditions presented by the user). It should be noted that a detailed display item for displaying detailed information is provided for each item of each displayed hotel.

Then, when the first desired hotel becomes available for reservation, resetting conditions for resetting a new travel schedule incorporating the first desired hotel in place of the third desired hotel are set. (“First hope”) is provided. In the example of the drawing, the reset conditions of the travel schedule are “whether resettable after departure”, “arrival time”, “degree of change of travel schedule”, “cost increase due to change of travel schedule”, and “ Risk of arrival delay "and" inquiry "
There are six reset conditions.

Here, "whether resetting is possible after departure" means that the user enters a condition for whether or not to reset the travel schedule after departure according to the currently set travel schedule. It is. In the example shown in the figure, the input is allowed. As for the possibility of resetting after departure, an item for inputting more detailed conditions (for example, resetting of a travel schedule until one hour after departure, etc.)
Is provided.

The "arrival time" is used to input what time is allowed as the arrival time of the destination. In the illustrated example, the arrival time is input as 20:00. That is,
If the user arrives at the first desired "xx hotel" by 20:00, resetting of the schedule is permitted.

The "degree of change of travel schedule" includes three types of "change of type", "change of schedule order", and "change of reservation of other facilities". The user inputs whether or not to allow the type of other facilities in the currently set travel schedule to be changed when the hotel is incorporated. For example, changing a transportation system from a private car to a railway is mentioned. In the example shown in the figure, it is entered as not possible. The “change in schedule order” is, for example, when a plurality of transit points are present, inputs whether or not to permit changing the order of transit through the transit points. In the example shown in the figure, "not allowed" is entered. Further, "change of other facility reservation" means, for example, that "XX restaurant" is reserved in the currently set travel schedule, but this "XX restaurant" reservation is canceled or the reservation is canceled. It is input whether or not changing the content (for example, changing a time zone to be used) is permitted. Here, it is possible to specifically specify a facility that allows the cancellation of the reservation or the change of the reservation content. In the illustrated example, the input is made such that the reservation of “XX restaurant” can be canceled or the details of the reservation can be changed.

The "increase in cost due to the change in travel schedule" means that the currently set travel schedule is executed, for example, a toll road must be used to use the first desired hotel. The user inputs how much the difference between the cost required to execute the travel schedule and the cost required to execute the reset travel schedule is allowed. In the illustrated example, up to 1,000 yen is allowed.

The “arrival delay risk” in the “arrival delay risk due to travel schedule change” means the probability of being late in the scheduled arrival time at the destination, and the “arrival delay risk due to travel schedule change”. "
When the travel schedule to be reset is executed, the user inputs the extent to which the probability of delaying the scheduled arrival time is allowed. In the illustrated example, 25% is input. Note that “(+ 5%)” in the figure indicates that the arrival delay risk (25%) set by the user has a difference of 5% from the arrival delay risk in the currently set travel schedule.

The "inquiry" is an inquiry as to whether or not to reset the travel schedule when the reservation of the first desired "XX hotel" is enabled and the travel schedule can be reset. Is input to the user (user terminal 1). In the example of the figure, it is input that it is unnecessary.

Although not shown, when the reservation of the second desired hotel (“□□ hotel”) becomes possible, the above-mentioned schedule resetting conditions are similarly inputted. ing. In addition, as “reservation NG facility / institution 2”, a column for inputting resetting conditions when resetting a travel schedule for a ferry is provided, and a first desired “XX ferry” and a second desired “ □□ Ferry ”and information on the third desired“ XX ferry ”are displayed in the same way as in the above hotel,
Although illustration is omitted, items are provided for inputting resetting conditions for resetting the travel schedule when the first and second desired ferries can be reserved.

In the monitoring step, even if it becomes possible to make a reservation for the facility whose reservation status is being monitored, if a predetermined condition is not satisfied as described later, the schedule is not reset, and This is notified to the user terminal 1 by e-mail. In addition, when the reservation of the facility whose reservation status has been monitored becomes possible and a predetermined condition is satisfied, an inquiry about resetting of the travel schedule is notified to the user terminal 1 by e-mail, and FIG. Is displayed on the user terminal 1 as shown in FIG.

In FIG. 5, the second request, “□□ hotel”
Shows the "Travel Schedule Reset Inquiry Screen" when the reservation of "" has become possible, and "XX Hotel" is the first choice, "XX Hotel" is the second choice, and "XX Hotel" is the third choice. Are displayed in order, and it is displayed that the second desired “□□ hotel” is available for reservation.
In this “Travel Schedule Reset Inquiry Screen”, the travel schedule when resetting (the changed schedule) and the currently set trip are used as reference materials for determining whether or not to reset the travel schedule. The schedule (schedule before change) is configured to be displayed side by side.

Then, the user is configured to indicate whether or not to change the currently set third desired hotel to the second desired hotel that can be reserved (Y / N). When the resetting of the travel schedule is permitted, the new schedule incorporating the second desired hotel is reset, and the reset travel schedule is transmitted from the information processing device 4 to the user terminal 1. The travel schedule that has been transmitted and reset on the user terminal 1 is displayed (not shown). On the other hand, if the resetting of the travel schedule is not permitted, the schedule is not reset, and the monitoring of the reservation status of the facility that can be reserved (here, the second desired “□□ hotel”) ends. I do.

After the travel schedule is reset, if a higher-ranking facility can be reserved, the travel schedule is set again if the predetermined condition is satisfied, as described above.

Next, the operation of the information processing apparatus 4 will be described with reference to the flowchart shown in FIG.

First, in step S11, it is determined whether or not a request for setting a travel schedule has been made from the user terminal 1 or the like. If the request is YES, the process proceeds to step S12, while if the request is NO, step S11 is repeated.

At step S12, a travel schedule is set so as to conform to the travel conditions for travel schedule setting transmitted from the user terminal 1 or the like. At this time, the travel schedule is set so as to conform to the travel conditions without considering the reservation status of each facility (reservation availability).

Next, in step S13, of the use facilities and transportation facilities incorporated in the travel schedule set in step S12, the use facilities and transportation facilities for which the user has designated the reservation as "necessary" or "possible". ,
Check the reservation status. For this, as described above, the reservation status may be inquired to the reservation management server of each facility. In the case where the reservation status is provided to the information processing device 4 from the above various facilities at any time, the information may be confirmed by referring to the database of the information processing device 4.

In step S14, the reservation is "necessary".
It is determined whether or not the reservation of the use facility or the transportation has been made. If there is at least one use facility or transportation that could not be reserved (NO), the process returns to step S12, and a new use facility or transportation that replaces the use facility or transportation that could not be reserved was incorporated. Set a travel schedule. Then, in step S13, the reservation status of each facility and transportation is confirmed again. In this way, the steps S12 to S14 are repeated for the facilities and transportations for which the reservation is "necessary" until all the facilities or transportations can be reserved. And if all of the facilities or transportation that are included in the travel schedule can be reserved,
Proceed to step S15. Thus, step S1
When Step 2 is repeated a plurality of times, since the facilities or transportation incorporated in the initially set travel schedule are the facilities or transportation most suitable for the travel conditions presented by the user, these are the first choices. It is set to use facilities or transportation. In addition, the use facility or transportation incorporated in the next set travel schedule becomes the second desired use facility or transportation. In this way, the desired order of the use facility or the transportation is set.

In step S15, facilities and transportations incorporated in the travel schedule are reserved.
Proceed to step S16. Therefore, the above steps S12 to S12
Step S15 corresponds to the schedule setting step, and the steps S12 to S15 constitute the schedule setting means 41 of the information processing device 4.

In step S16, facilities and transportation facilities that cannot be reserved when the above-mentioned travel schedule is set and are ranked higher in priority are stored, and the reservation status is monitored at predetermined intervals. It should be noted that facilities and transportation facilities for which reservations are set to “permitted” and for which reservations are not possible (that is, facilities and transportation facilities that are not reserved but are included in the travel schedule) The reservation status of the institution is also monitored at predetermined intervals.
The monitoring of the reservation status may be performed by performing a so-called cancellation wait process that requests the reservation management server or the like of each facility to make a reservation when the reservation becomes available. This step S16 corresponds to the monitoring step, and the monitoring means 42 of the information processing device 4 is configured in this step S16.

Next, in step S17, the set travel schedule is transmitted to the user terminal 1 or the like. Thereby, the “travel schedule presentation screen” shown in FIG.
It is displayed on the display unit of the user terminal 1 or the like. At this time,
When the reset condition input on the “travel schedule reset condition input screen” is transmitted to the information processing device 4, the information processing device 4 stores the reset condition.

Then, in step S18, it is determined whether or not it is possible to make a reservation for a facility or a transportation facility for which reservation is "possible", which was impossible in step S14. If YES, the process proceeds to step S19 to make a reservation, and in step S110, the user terminal is notified by e-mail. Then, the process proceeds to step S111. In this case, the reservation is "OK"
Since the used facilities or transportation facilities that have become are included in the currently set schedule, the travel schedule is not reset.

On the other hand, if NO in step S18, the reservation is not possible, step S19 and step S19 are executed.
The process proceeds to step S111 without proceeding to 110.

In step S111, step S1
Facilities or transportation that require reservations (facility or transportation of the first choice or second preference) that could not be reserved in 4
It is determined whether or not the reservation of the item can be made. If the answer is YES, the process proceeds to step S112, where a travel schedule resetting routine described later is performed and the process returns.
On the other hand, if the reservation is not possible (NO), the process returns without proceeding to step S112.

Next, the travel schedule resetting routine in step S112 will be described with reference to the flowchart shown in FIG.

First, in step S21, the current position of the user is detected. This is the GPS
The current position of the user may be detected by making an inquiry to the in-vehicle device 11 whose current position is detected by the mobile terminal 12 (the current position is detected by the GPS or the wireless communication antenna 52). The current location of the user may be detected by making an inquiry to the user.

Next, in step S22, it is determined based on the current location of the user whether or not facilities or transportation facilities that can be reserved are available, and requirements for making them available are calculated. In other words, the degree of execution, which is the degree of whether the execution of the reset travel schedule is easy, is calculated based on the current location of the user.

Here, a description will be given of “whether or not facilities or transportation are available”. If the user is executing the currently set schedule, for example, the user's current location becomes available for reservation. If it is far away from the new facility and cannot reach that facility at a predetermined time, it is assumed that the facility that can be reserved based on the current location of the user is unavailable. Also, re-scheduling a trip, even before the user runs the currently set schedule,
It may happen that the facility or institution that has become available is unavailable. For example, a ferry that is included in a new travel schedule that is reset has a departure time earlier than a ferry that is included in the currently set travel schedule. In such a case, the departure time at the departure place of the reset travel schedule is earlier than the departure time of the currently set travel schedule. In such a case, if the current location of the user is far from the departure place, the user may not be able to reach the departure place at the earlier departure time. In this case, the ferry incorporated in the new travel schedule cannot be used. In such a case as well, it is assumed that a transportation system that can be reserved based on the current location of the user is unavailable. Such unavailable cases correspond to the lowest executability (unexecutable).

"Calculating the requirement for availability" means that the cost is changed by changing the facility or the like (for example, considering the case of moving by a private car, it becomes possible to make a reservation. In order to reach the facility at a predetermined time, it is necessary to travel using a toll road, which increases the cost). Corresponds to low degrees.

Further, for example, calculating that the user must increase the vehicle speed, change the moving direction, or the like also means “calculating the requirements for becoming usable”. A large change in the behavior of the user corresponds to a low degree of execution.

In addition, in the travel schedule, "change type" of facility, "change order of travel schedule",
The calculation of “change of other facility reservation” also means “calculation of requirements for becoming available”, which corresponds to a large degree of schedule change and a low degree of execution. Such ease of execution may be quantified according to the various requirements described above.

Then, in step S23, it is determined whether or not the execution of the new schedule to be reset is impossible based on the current location of the user. If YES in step S23, the flow advances to step S24. Then, the schedule is not reset (when the cancel wait process is being performed, it is canceled), and the process proceeds to step S25. Then, in this step S25, the user terminal 1
And end.

On the other hand, if it is determined in step S23 that the execution of a new travel schedule to be reset is possible, the process proceeds to step S26, in which the travel schedule reset condition designated by the user (see FIG. 4). Is determined. NO not satisfied
In the case of, go to step S24 and step S25,
The schedule is not reset, and the user terminal 1 is informed of the reset, and the process ends.

On the other hand, if the reset condition is satisfied in step S 26, ie, YES, the flow advances to step S 27, where the ease of execution of the reset travel schedule is determined by the ease of execution of the currently set travel schedule. It is determined whether it is lower. The ease of execution of the currently set travel schedule is calculated by quantifying the cost, necessary actions, and the like required for the user to execute the currently set travel schedule.

In step S27, it is determined that the ease of execution of the reset travel schedule is equal to or higher than the ease of execution of the currently set travel schedule, that is, the execution of the reset travel schedule. If the answer is NO, the process proceeds to step S28, and it is determined whether or not the user is inquired when the travel schedule is reset. If the inquiry is NO, the process proceeds to step S29, where a reservation is made for a facility or transportation system that has become available for reservation.
In step S210, a new travel schedule incorporating the facility or transportation system reserved in step S210 is reset, and the reset travel schedule and information on an action to be taken by the user to execute the reset travel schedule ( For example, information on a route accompanying a change in destination) is presented to the user. This step S210 constitutes a notifying step of notifying the user terminal 1 of a requirement for the resettable travel schedule to be executable. On the other hand, when the inquiry is YES in step S28, the process proceeds to step S212.

In step S212, an inquiry is made to the user as to whether or not to reset the travel schedule. At this time, a provisional reservation of the facility that can be reserved may be made. Then, in step S213, when resetting the travel schedule in response to the user's response to the above inquiry, the reservation is changed from the tentative reservation to the actual reservation, the travel schedule is reset, and this is transmitted to the user terminal 1. Then, the action information for executing the new travel schedule is presented to the user, and the process ends. On the other hand, when the travel schedule is not reset, the provisional reservation is canceled and the process ends. The notification step is configured by step S213.

On the other hand, at step S27, the ease of execution of the reset travel schedule is lower than the ease of execution of the currently set travel schedule.
In the case of ES, the process proceeds to step S211 to determine whether the ease of execution of the schedule to be reset is lower than a predetermined standard ease. For example, the fact that the cost exceeds a predetermined reference value corresponds to the fact that the execution ease is lower than the predetermined reference ease. In addition, for example, when traveling by a private car, in order to execute a reset schedule, the fact that the vehicle speed must be increased to a predetermined vehicle speed or more is lower than a predetermined reference ease. Corresponding.

If the answer in step S211 is YES, which is lower than the reference ease, the process proceeds to step S24 and step S25, in which the schedule is not reset, and the fact is notified to the user terminal 1. On the other hand, if NO is equal to or greater than the reference ease, the process proceeds to steps S212 and S213, where an inquiry is made to the user terminal 1 as to whether or not to reset the travel schedule. Is reset. Therefore, step S210 or step S213 corresponds to the schedule resetting step, and the above-described steps S22, 23, 26 to 28, 211
Corresponds to the regulation step. Also, the above step S21
0 or the schedule resetting means 43 in step S213.
And the above steps S22, S23, S23
26 to 28, 211 constitute the regulating means 44.

As described above, in the information processing system A according to the present embodiment, the travel schedule is set so as to conform to the travel conditions presented by the user and in consideration of the facility reservation status. Convenience can be improved. Further, if a facility that matches the travel conditions presented by the user (a facility with a high desired ranking) can be reserved more than the facility included in the set travel schedule, the facility that has become available for reservation can be used. Since the incorporated new travel schedule is reset, the user can obtain a travel schedule that is more suitable for travel conditions, and can further improve the user's convenience.

The resetting of the travel schedule is restricted by the resetting of the travel schedule in accordance with the result of determining the ease of execution of the resetted travel schedule based on the current location of the user. Is prevented from having to significantly change the behavior, and the convenience of the user can be greatly improved.

When the schedule is reset, action information for executing the reset schedule is presented to the user. Thus, the user can appropriately and promptly shift from the set travel schedule to the reset travel schedule.

-Modification- A modification of the above-described travel schedule reset routine is shown in FIG.
This will be described with reference to the flowchart shown in FIG.

First, in step S31, the user's current location, action history, and action destination are detected. As described above, the current location can be detected by making an inquiry to the in-vehicle device 11 or the portable terminal 12. The action history is for detecting what kind of action the user has performed in the past up to the present, and includes the on-vehicle device 11 and the mobile terminal 12.
Is detected based on the past current location data stored in the. The action destination is a destination related to the current action of the user, and can be detected by, for example, a destination set in the vehicle-mounted device 11.

Next, in step S32, it is determined from the information detected in step S31 whether or not the user is executing the currently set travel schedule. YES during travel schedule
In the case of, the process proceeds to step S34. On the other hand, in the case of NO when not being executed, the process proceeds to step S35.

In step S35, it is determined whether the user needs to make an inquiry when resetting the travel schedule. Inquiry needed Y
In the case of ES, the process proceeds to step S313. On the other hand, in the case of NO in which no inquiry is required, the process proceeds to step S36.

In step S36, a reservation is made for a facility or the like for which reservation is enabled. In step S37, the travel schedule is reset, and the reset travel schedule is presented to the user. The information of the action to be taken by the user to execute the schedule is presented to the user, and the process ends.

In step S34, it is determined whether or not the user is permitted to reset the travel schedule during execution of the travel schedule. If the result is NO, the process proceeds to step S38.

In this step S38, without resetting the schedule (when the cancel wait process is being performed, this process is canceled), the fact is notified to the user terminal 1 by e-mail or the like in step S39. And it ends.

On the other hand, if YES in step S34, the flow advances to step S310 to determine whether or not the travel schedule reset condition (see FIG. 4) specified by the user is satisfied. If the answer is NO, the process proceeds to Steps S38 and S39, the schedule is not reset, the fact is reported to the user terminal 1 (reporting step), and the process ends.

On the other hand, if the reset condition is satisfied in step S310, ie, YES, the flow advances to step S311 to determine whether it is easy to change to a facility or the like that can be reserved. . This is based on the user's current location and destination of action, for example, when the user is moving toward a facility that is included in the currently set travel schedule, and from a facility that is included in the reset travel schedule. When they are far apart, it may be determined that the change is not easy (the degree of execution is low). Also,
An evaluation point may be assigned (calculation of the degree of execution) according to the degree to which the user changes the behavior, and it may be determined whether or not the action is easy based on the evaluation point. If the answer is YES, the process proceeds to step S35, and it is determined whether or not an inquiry to the user is necessary at the time of resetting the travel schedule.
On the other hand, if no inquiry is required, the process proceeds to step S36 to make a reservation for a facility or the like that can be reserved, resets the travel schedule in step S37, and presents the reset travel schedule to the user. At the same time, information on the action to be taken by the user to execute the reset travel schedule is presented to the user (notification step), and the process ends.

On the other hand, if the determination in step S311 is NO, which indicates that the change is not easy, the flow advances to step S312 to determine whether it is difficult to change to a facility that can be reserved. This determination may also be made based on the user's current location and the action destination, and as described above, it is difficult based on, for example, the evaluation points (executability) given according to the degree to which the user changes the action. It is only necessary to judge whether or not (when the degree of easiness of execution is low, it is determined that it is difficult). If it is difficult, that is, if YES, the process proceeds to step S38, and the schedule is not reset (if the cancel wait process is being performed, this process is canceled). In step S39, the fact is electronically notified to the user terminal 1. Notify by e-mail etc. Then, the process ends.

On the other hand, in step S312,
If it is not difficult, the process advances to step S313 to ask the user whether to reset the travel schedule. Then, in step S314, a reservation is made according to the answer to the inquiry from the user, and the travel schedule is reset. Then, while presenting the reset travel schedule, action information to be taken by the user to execute the new travel schedule is presented to the user (notification step). Therefore, steps S37 and 314 correspond to the schedule resetting step, and steps S32 to S35 and 310 to 312 correspond to the regulation step. The schedule resetting means 43 is configured in steps S37 and S314, and the regulating means 44 is determined in steps S32 to S35 and 310 to 312.
Is configured.

<Other Embodiments> The present invention is not limited to the above-described embodiments, but includes various other embodiments. That is, in the above-described embodiment, even if the ease of execution of the reset travel schedule is equal to or greater than the ease of execution of the currently set travel schedule in step S27 (see FIG. 7), the schedule for the user is not changed. It is determined whether or not to make an inquiry about resetting. However, when the ease of execution of the reset travel schedule is equal to or higher than the ease of execution of the currently set travel schedule, it is considered that resetting the travel schedule does not cause any inconvenience to the user. For this reason, when the result of step S27 is NO, the schedule may be reset without making an inquiry to the user.
Similarly, in step S311 (see FIG. 8), when it is easy to change to a facility or the like that can be reserved, if YES, the schedule is reset without inquiring the user. May be.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating an information processing system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a travel schedule setting condition input screen displayed on a user terminal.

FIG. 3 is a diagram showing a travel schedule presentation screen displayed on a user terminal.

FIG. 4 is a diagram showing a travel schedule reset condition input screen displayed on the user terminal.

FIG. 5 is a diagram showing a travel schedule reset inquiry screen displayed on the user terminal.

FIG. 6 is a flowchart relating to the operation of the information processing apparatus.

FIG. 7 is a flowchart of a travel schedule resetting routine.

FIG. 8 is a flowchart of a travel schedule resetting routine according to a modification.

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 user terminal 4 information processing device 11 in-vehicle device 12 mobile terminal 41 schedule setting means 42 monitoring means 43 schedule resetting means 44 regulating means 12a mobile phone (mobile terminal) 12b PDA (mobile terminal) A information processing system MC information center

Claims (9)

[Claims] An information center connected to a user terminal via a network sets a travel schedule so as to conform to travel conditions presented from the user terminal, and transmits the set travel schedule to the user terminal. An information processing method for notifying, wherein the user terminal presents the travel condition to an information center in a condition presenting step, wherein the information center is located in a facility that matches the travel condition presented in the condition presenting step. In addition to setting a travel schedule that incorporates facilities that can make reservations,
A schedule setting step of making a reservation for each facility incorporated in the travel schedule and informing the user terminal of the set travel schedule; and a facility where reservation was not possible when setting the travel schedule in the schedule setting step. When there is a facility that has a higher degree of conformity with the travel conditions than the facilities incorporated in the travel schedule, monitoring that monitors the reservation status of the facility with a higher degree of conformity after setting the travel schedule And when the step of monitoring makes it possible to reserve a facility with a high degree of conformity with the condition, reserves the facility, resets a new travel schedule incorporating the facility, and sets the new travel schedule. Schedule to notify the above user terminal A reset step, and a regulation step of determining the ease of execution of the travel schedule reset in the schedule reset step based on the current location of the user, and restricting the reset of the travel schedule in accordance with the determination result. An information processing method, comprising: 2. The method according to claim 1, wherein the restricting step includes comparing the departure place in the travel schedule reset in the rescheduling step with the current location of the user, and setting the user in the departure in the reset travel schedule. An information processing method, comprising: when it is not possible to depart from the departure place at the time, determining that the ease of execution of the travel schedule to be reset is low and prohibiting resetting of the travel schedule. 3. The method according to claim 1, wherein when the user is moving toward a facility included in the currently set travel schedule, the ease of execution of the reset travel schedule is low. And a step of prohibiting resetting of the travel schedule. 4. The method according to claim 1, wherein the restriction step is a step of prohibiting resetting of the travel schedule when the ease of execution of the reset travel schedule is lower than a predetermined reference ease. Information processing method. 5. The method according to claim 1, wherein the step of restricting permits the resetting of the travel schedule when the ease of execution of the reset travel schedule is equal to or higher than the ease of execution of the currently set travel schedule. On the other hand, when the ease of execution of the travel schedule to be reset is lower than the ease of execution of the currently set travel schedule, an inquiry is made to the user terminal as to whether or not the travel schedule can be reset. An information processing method, comprising: 6. The method according to claim 1, further comprising, when a new travel schedule is reset in the schedule resetting step, notifying a user terminal of a requirement for enabling the new travel schedule to be executed. An information processing method, comprising: 7. A user terminal, a travel schedule connected to the user terminal via a network and adapted to travel conditions presented from the user terminal, and the set travel schedule is stored in the user terminal. An information processing system comprising: an information processing device configured to notify the information processing device, wherein the user terminal is configured to transmit the travel condition to the information processing device via a network; The processing device sets a travel schedule that incorporates facilities that can be reserved and that matches the travel conditions transmitted from the user terminal, makes a reservation for each facility incorporated in the travel schedule, and Schedule setting means for notifying the user terminal of the set travel schedule; If there is a facility that cannot be reserved when the schedule setting means sets the travel schedule, and there is a facility that has a higher degree of meeting the travel conditions than the facility included in the travel schedule, the travel schedule After the setting, the monitoring means for monitoring the reservation status of the facility having a high degree of condition conformity, and the reservation of the facility having a high degree of condition conformity becomes possible based on the monitoring by the monitoring means. Schedule resetting means for resetting a new travel schedule incorporating the facility and notifying the user of the new travel schedule to the user terminal; and facilitating the execution of the travel schedule reset by the schedule resetting means. The degree is determined based on the user's current location, and the above The information processing system characterized by comprising a restricting means for restricting the reset line schedule. 8. A travel schedule which is connected to a user terminal via a network and which is adapted to travel conditions presented by the user terminal, and which notifies the user terminal of the set travel schedule. An information processing apparatus configured as described above, wherein a facility that matches the travel conditions transmitted from the user terminal via the network and sets a travel schedule incorporating a facility that can be reserved, Schedule setting means for making a reservation for each facility incorporated in the travel schedule and notifying the user terminal of the set travel schedule; facilities which cannot be reserved when the schedule setting means sets the travel schedule And from the facilities included in the above travel schedule When there is a facility with a high degree of conformity with the travel condition, after setting the travel schedule, monitoring means for monitoring the reservation status of the facility with a high degree of conformity, based on the monitoring by the monitor means, When a facility with a high degree of conformity can be reserved, the facility is reserved, and a new travel schedule incorporating the facility is reset, and the new travel schedule is reported to the user terminal. Means, and a regulating means for judging the ease of execution of the travel schedule reset by the schedule resetting means based on the current location of the user, and for restricting the resetting of the travel schedule according to the judgment result. An information processing apparatus characterized in that: 9. A travel schedule that is connected to the user terminal via a network and that matches a travel condition presented by the user terminal, and notifies the user terminal of the set travel schedule. An information processing program for controlling the information processing apparatus configured as described above, wherein the information processing apparatus is a facility that matches the travel conditions transmitted from the user terminal via the network, and A schedule setting step of setting a travel schedule incorporating facilities capable of performing the above, making a reservation for each facility incorporated in the travel schedule, and notifying the user terminal of the set travel schedule, and the schedule setting step. When setting a travel schedule, reservations are not possible When there is a facility that has a higher degree of meeting the travel conditions than the facility included in the travel schedule,
After setting the travel schedule, a monitoring step of monitoring the reservation status of the facility with a high degree of condition conformity. When the reservation of the facility with a high degree of condition conformity becomes possible in the monitoring step, the facility is reserved. A schedule resetting step of resetting a new travel schedule incorporating the facility and notifying the user terminal of the new travel schedule; and determining the ease of execution of the travel schedule reset in the schedule resetting step. A determination step based on the current location of the user, and a restriction step of restricting resetting of the travel schedule according to the determination result.