JP2002208058A - Automatic transaction device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To allow a visually handicapped person to execute transaction. SOLUTION: This automatic transaction device corresponding to a visually handicapped person, which guides an operation method or the like with a spoken command is provided with a sensor arranged near a coin receiving and paying port 15 for detecting that coins, a hand or the like approach the port 15 and a shutter constituted so as to be opened when the sensor detects the coins, the hand or the like, and to be closed when a fixed time passes or the coins are thrown in. Then, a message for encouraging a visually handicapped person to insert a medium and a message for encouraging the visually handicapped person to throw-in coins when coins are necessary for the transaction, are communicated to the visually handicapped person by voice. The visually handicapped person inserts the medium, and when the coins are necessary for the transaction, the visually handicapped person throws-in the coins from the port 15, and then selects the transaction, and inputs information necessary for the transaction. Thus, it is possible of the visually handicapped person to executes the transaction.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic transaction apparatus installed in a financial institution or the like, and more particularly to an automatic transaction apparatus for visually impaired persons such as blind or weakly sighted persons.

[0002]

2. Description of the Related Art In a conventional automatic transaction apparatus for the visually impaired (hereinafter referred to as ATM), information such as an operation method and a transaction amount is sent to a visually impaired person such as blind or weakly sighted person by voice. (Hereinafter referred to as a handset)
Is installed, and when the handset is removed, an audio broadcast is played.

[0003] A visually impaired person executes a transaction by operating buttons provided in an ATM according to a broadcast from a handset. Hereinafter, a conventional ATM transaction method will be described by taking a deposit transaction or a transfer transaction as an example. That is, first, after selecting a transaction, a medium such as a passbook or a card is inserted into the ATM.

A medium is taken into an ATM, and customer information such as a customer's account number and name is read from a magnetic tape provided on the medium. Then, after inputting information necessary for the transaction such as the transaction amount, money is inserted, and the transaction is executed.

[0005]

However, in the conventional ATM, since a transaction is selected, a medium is inserted, and information necessary for the transaction is input, and then money is inserted. From the start to the insertion of the medium or the insertion of money is long, and during the transaction, the medium and money are kept out of the bag or wallet, etc. There was a problem that the property is low.

Accordingly, an object of the present invention is to enable a visually impaired person to make a transaction safely.

[0007]

SUMMARY OF THE INVENTION In an automatic transaction apparatus for the visually impaired, which broadcasts an operation method and the like by voice, the automatic transaction apparatus is installed near a money deposit and withdrawal port, and money, hands, etc. approach the money deposit and withdrawal port. And a sensor that detects when the sensor detects money, hands, etc., when a certain time has passed,
Equipped with a shutter that closes when money is inserted, by voice broadcasting, a message that prompts the insertion of a medium and, if money is necessary for the transaction, a message that prompts the user to insert money is transmitted to the visually impaired, If the visually impaired inserts the medium, and furthermore, if money is required for the transaction, after inserting the money from the money deposit and withdrawal port, select the transaction and enter the information necessary for the transaction, It is characterized by executing.

[0008]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 shows the configuration of the automatic transaction apparatus according to the present embodiment. In FIG. 1, reference numeral 1 denotes a customer operation unit including a display for displaying operation guidance words and illustrations for a customer to execute a transaction, information input by the customer, and a touch-type input panel.

Reference numeral 2 denotes a card processing unit for performing reading and writing processing for the magnetic card and a card receipt processing unit for performing processing for issuing a receipt. Reference numeral 3 denotes a money depositing and dispensing unit for depositing and dispensing money involved in a transaction. The money receiving / dispensing section 3 is provided with a shutter and a sensor, and the shutter is usually closed to prevent foreign matter from entering.

However, when the sensor detects that money, hands, etc. approach the vicinity of the money receiving / dispensing port 15, the shutter is opened, and when the customer finishes inserting the money, the shutter is closed.
In addition, when money is not inserted even after the time held by the staff of the financial institution in the storage device 7 in advance, the shutter is automatically closed. Reference numeral 4 denotes a journal recording unit that performs a process of recording the contents of a transaction performed by the apparatus on a recording sheet and storing the same.

Reference numeral 5 denotes a passbook processing unit for performing passbook entry processing;
Reference numeral denotes a staff operation unit operated when a maintenance staff or a staff performs repair or maintenance in the event of a failure. Reference numeral 7 denotes a storage device for storing software necessary for the transaction and information relating to the transaction. Reference numeral 8 denotes a main control unit connected to these for controlling the entire device.
9, 10, and 11 are a handset, a speaker,
It is an earphone jack, and outputs information such as an operation method to a visually impaired person or a sighted person by voice.

Reference numeral 12 denotes a voice control unit for generating voice for outputting information necessary for transactions such as operation guidance from the handset 9, the speaker 10, and the earphone jack 11. FIG. 2 is a perspective view showing the appearance of the automatic transaction apparatus. Reference numeral 13 denotes an apparatus housing, and reference numeral 14 denotes a card insertion / ejection port that is connected to the card receipt processing unit 2 and receives a card insertion or ejects a card.

Reference numeral 15 denotes a money receiving / dispensing port connected to the money receiving / dispensing section 3 for receiving and dispensing money, and 16 denotes a money receiving / paying port connected to the passbook processing section 6 for accepting the insertion of a passbook or receiving a passbook. This is a passbook insertion outlet for discharging The receipt is discharged from the card insertion / discharge port 14. The operation of the present embodiment having the above-described configuration will be described below with reference to FIGS.

FIG. 3 is a flowchart showing the present embodiment, and FIG. 4 is an explanatory diagram of the present embodiment. First, a visually impaired person visits a financial institution or the like and removes the handset 9 or inserts an earphone into the earphone jack 11,
When the transaction button is pressed (S301), the mode is switched to the visually impaired person mode (S302), and at the same time, the ATM operation method is played by audio broadcasting from the handset 9 or the earphone jack 11 (S303).

That is, first, as shown in FIG. 4, a message prompting insertion of a medium and a message prompting the user to insert money when the transaction requires money are transmitted to the visually impaired. Thereby, the visually impaired person inserts a medium such as a passbook or a card from the card insertion / ejection port 14 or the passbook insertion / ejection port 16 (S304).

Further, when money is required for the transaction (S3
At 05), money is inserted from the money input / output port 15.
At this time, when a visually impaired person approaches his or her hand to insert money into the money deposit and withdrawal port 15, it moves the hand to the money deposit and withdrawal port 15.
A sensor (not shown) installed in the vicinity detects (S30).
6), the money input / output port 15 is opened (S307).

When the visually impaired person finishes inserting money,
Alternatively, when a certain period of time has elapsed since the opening of the money input / output port 15 (S308), the shutter of the money input / output port 15 closes (S309). Then, select a transaction (S
310), information necessary for the transaction is input by the customer operation unit 1 and the transaction is executed (S311).

If money is not required for the transaction,
After inserting the medium (S304), a transaction is selected (S3).
10). As described above, according to the present embodiment, since the visually impaired person takes in the media and money required for the transaction into the ATM immediately after arriving at the financial institution, during the transaction, the person with the visual impairment can use the medium or money. A person with a disability does not leave money or a medium out of a bag, a wallet, or the like, and safety can be improved.

[0019]

As described above, according to the present invention, since a visually impaired person takes in a medium and money required for a transaction into an ATM immediately after arriving at a financial institution, the present invention allows the visually impaired person to use the medium or money during the transaction. A person with a disability does not leave money or a medium out of a bag, a wallet, or the like, thereby improving security.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an automatic transaction device.

FIG. 2 is a diagram showing an external view of an automatic transaction apparatus.

FIG. 3 is a flowchart showing the embodiment.

FIG. 4 is an explanatory diagram of the present embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Customer operation part 2 Card / receipt processing part 3 Money receiving / dispensing part 4 Journal recording part 5 Passbook processing part 6 Staff operation part 7 Storage device 8 Main control part 9 Handset 10 Speaker 11 Earphone jack 12 Voice control part 13 Housing 14 Card Insert / exit port 15 Currency deposit / withdrawal port 16 Passbook insertion / exit port

Claims (1)

[Claims] 1. An automatic transaction apparatus for a visually impaired person, which broadcasts an operation method and the like by voice. A sensor which is installed near a money deposit and withdrawal port and detects that money or a hand approaches the money deposit and withdrawal port. A shutter that opens when the sensor detects money, hands, etc., and closes when a certain period of time has elapsed or when money has been inserted. Is necessary, a message prompting the user to insert money is sent to the visually impaired, the medium is inserted by the visually impaired, and if money is required for the transaction, After inserting money,
An automatic transaction apparatus for selecting a transaction, inputting information necessary for the transaction, and executing the transaction.