JP2002279294A - Ground guide system, ground guide server, control method of the ground guide system, recording medium, and program - Google Patents

Abstract

(57) [Summary] [Problem] An on-site guide system that enables visitors to efficiently and comfortably use various facilities' services by effectively utilizing the waiting time on the premise of a queue at a theme park, etc.
An inside guide server, a control method of an inside guide system, a recording medium, and a program are provided. A mobile terminal includes an identification information storage unit.
An input unit 420 for inputting inquiry information and purchase information;
A display unit 430 for displaying characters and still images is provided. The wireless relay device 200 includes a relay unit for transmitting and receiving radio waves. The on-site guide server 100 includes a map information storage unit 125 for storing map information, A customer information storage unit 168 for storing information; a search unit 160 for performing a search based on the inquiry information sent from the mobile terminal 400;
0 and a display information generating unit 130 that generates display information for displaying the search result.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an in-site guide system, an in-site guide server, a control method for an in-site guide system, a recording medium, and a program, which are particularly suitable for theme parks and event venues.

[0002]

2. Description of the Related Art Conventionally, in a large-scale amusement facility such as a theme park, since customers are concentrated on a good holiday, wait for a long time at an attraction, and when looking at an attraction, wait a long time for the next attraction. On the way back, I often picked up souvenirs at a crowded store, waited at a cash register, waited in a shuttle bus, and often returned exhausted.

Therefore, many proposals have been made to reduce the burden of waiting time and the burden of shopping.

[0004] For example, in Japanese Patent Application Laid-Open No. Hei 9-204581, each visitor registers personal information at the time of entry, carries a pager for identifying an individual, and the individual passes through a reservation gate. A method is proposed in which a reservation is registered, a waiting time is displayed, and other attractions and the like can be freely enjoyed during the waiting time.

[0005] In addition, so-called electronic stores that can introduce products by categorizing them on a Web site on the Internet and apply for purchase on the Internet are widely implemented, and there are many electronic stores that provide a search function. . It is also conceivable that this electronic store allows the purchase of a product sold at a stand in a theme park.

[0006] Further, a technique for taking goods to be purchased at a stall in a game facility to a cash register, packing the goods while watching attractions, etc., and receiving the goods at the time of return, thereby eliminating waste of time between packings. Is also disclosed in the aforementioned Japanese Patent Laid-Open No. 9-20581.

Further, when a photograph is taken with a digital camera in a theme park, after returning to home, the photographed image data is copied to a personal computer, and then a commemorative photograph is created using photo retouching software or album software. ing. In addition, the number of companies that provide print services based on image data captured by digital cameras is increasing.

[0008]

However, the above-mentioned prior art has not solved the following problems.

First, in the method introduced in Japanese Patent Application Laid-Open No. Hei 9-204581, that is, in a method in which a visitor carries a pager for identifying an individual and the individual passes through a reservation gate, the designated person is designated. Since it is difficult to respond in case of being late, it will be released from queuing up in the queue, but going to other attractions will increase the risk.

[0010] If a designated entry time has a width of, for example, about one hour, a line is formed after all.

Applying such a strict time designation reservation system to a theme park has many problems. However, there are many cases where it is better to adopt a reservation system that designates time for eating facilities such as restaurants. Because, 1. 1. The use of eating and drinking facilities is concentrated in a short time (around 11:30 to 13:30 of lunch time). Depending on the menu selected by the user,
2. There is a surplus of certain ingredients or a shortage of certain ingredients.
If it is limited to lunch, the variation in meal time is not large.
Therefore, it is conceivable to make at least a part of the restaurant seats by reservation.

[0012] Therefore, it is necessary to provide a reservation system in which at least for a restaurant, the drawback of the reservation system of strict time designation is improved.

Secondly, the following problems also exist in a method of partially selling goods at a theme park shop by an electronic store on the Internet. First, in terms of sales policy, there are many cases where the theme park wants to secure more visitors by preparing limited-selling products only at shops in the theme park.

[0014] Therefore, it is not always possible to freely purchase all the products sold at the shops in the theme park from the online shopping mall on the Web site without actually entering the theme park.

Furthermore, in the case of shopping at an electronic store, it is conceivable to categorize the products into categories and perform a DB search from a terminal. This method is used when the user knows the desired product even if it is vague. It is effective and narrows down the chances of accidentally meeting the desired product. On the other hand, there are about 10 to 20 stores in a large-scale theme park, and it is not easy to grasp which store has a product that the user wants.

In the end, since it is necessary to actually go to some stores and select products with their own eyes, a lot of time is spent for shopping, and the inside of the store is crowded, and shoppers are tired. The degree was to be raised.

When the method described in Japanese Patent Application Laid-Open No. 9-204581 is implemented, it is necessary to bring the merchandise to be purchased to a cash register of a shop after entering the park.

However, it is usual for visitors to first see popular attractions when entering the park, and from around 4 pm when many visitors return home until the closing time, the stalls will be extremely crowded at the counter and cash register. Becomes

Third, it takes time and effort to organize image data shot by a digital camera.

In other words, it is necessary to make good use of photo retouching software or album software to properly adjust the color tone of a color photo to create a commemorative photo, or at least to classify image data taken by a digital camera using image management software. is there.

Therefore, the above method is burdensome for those who are not familiar with personal computers. Also, when using the print service, you are free from the burden of adjusting the color tone,
In many cases, the original image data was lost when the PC was damaged due to hardware failure or when the operation system was re-introduced, so that additional printing was not possible.

The present invention has been made in view of the above-described problems, and has as its object to assume that there is a queue at a large-scale game facility such as a theme park or an event venue such as a large-scale exhibition. Another object of the present invention is to provide an in-site guide system, an in-site guide server, a method of controlling the in-site guide system, a recording medium, and a program in which visitors can effectively and comfortably use various services of the facility by effectively using the waiting time. More specifically, the following three objects are aimed.

(Purchase of goods) First, it is possible to easily shop from a remote location in the same way as actually going to a store, looking at each product, and shopping without actually going to the store. The primary purpose is to provide

(Restaurant Reservation) Next, it is possible to make a reservation by selecting a store and a menu by using the waiting time of an attraction or the like to designate a seat, and to flexibly cope with schedule changes. A second purpose is to provide a reservation system that takes into account the above.

(Print Service) Further, photos taken by the visitors are stored, and editing work such as selection of the taken photos using the waiting time of the attraction or the like is performed, and the editing result is stored. A third purpose is to provide a mechanism that can be printed out and given to visitors.

[0026]

To achieve the above object, an inside guide system according to the present invention is an inside guide system in which a portable terminal, a wireless relay device, and an inside guide server are connected via a communication line. The portable terminal
Identification information storage means for storing personal identification information, input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product, and display for displaying at least characters and still images Means, the wireless relay device includes a relay means for transmitting and receiving radio waves, and the in-site guide server stores product information including at least a product number and information on a store that sells the product having the product number. Storage means for storing map information including at least an entire map showing the entire facility and a detailed map showing a part of the facility, and map information including information for displaying the position of the shop associated with the shop information; Map information storage means, customer information storage means for storing personal information including at least personal identification information and billing method information, and Based on the inquiry information sent Te,
Search means for extracting search result information matching the inquiry information from the product information and the map information; and display information for generating display information for displaying the search result information on the portable terminal via a communication line. Generating means.

Further, the product information further includes a product name, a product price, and a product image, and the information on the charging method includes information on a credit card number and an expiration date of the credit card.

[0028] Further, a remote control camera connected via the wireless relay device and installed in the store is further provided.
The input unit of the mobile terminal inputs camera operation information, and the display unit displays a moving image including an image captured by the remote operation camera, based on the camera operation information received from the mobile terminal. A camera control server having camera control means for generating camera control information for controlling the remote control camera, wherein the remote control camera changes a shooting direction and an angle of view of the camera based on the camera control information. It is characterized by comprising a photographing change means for performing the operation.

The on-site guide server may include an image correcting unit for correcting an image captured by the remote control camera, and a character identifying unit for identifying a character in the image based on the image corrected by the image correcting unit. The apparatus further includes a search unit that searches for the product information based on a product number identified by the character identification unit.

The on-site guide server may further include a packaging instruction unit for instructing packaging of the product based on the purchase information input from the mobile terminal, and an instruction for delivery of the product based on the purchase information input from the mobile terminal. And a delivery instruction means.

Also, there is provided an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the portable terminal includes identification information storage means for storing personal identification information; Input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product, and display means for displaying at least characters and still images, wherein the wireless relay device transmits and receives radio waves. The on-site guide server includes restaurant information storage means for storing restaurant information including at least restaurant introduction information and business hours information, and at least a whole map showing the entire facility and a part of the facility. Stores map information including a detailed map and information for displaying the location of the restaurant in association with the restaurant information Map information storage means, customer information storage means for storing at least personal information including personal identification information and billing method information, and at least information stored in the restaurant information storage means and stored in the customer information storage means. Updating means for updating information, based on inquiry information sent from the mobile terminal via the communication line,
Search means for extracting search result information matching the inquiry information from the restaurant information and the map information, and display information for generating display information for displaying the search result information on the portable terminal via a communication line Generating means.

The restaurant introduction information may further include at least the restaurant name, the restaurant category, and a still image, and the billing method information may include a credit card number and a credit card expiration date. Features.

Further, the input means of the portable terminal inputs reservation information of the restaurant and transmits the reservation information and personal identification information to the guide server in the hall, and the restaurant information storage means of the guide server in the hall includes Further storing seat layout information and eating reservation information, wherein the eating reservation information includes at least a time slot, a number of persons, a personal identification number, a reservation menu, and reserved seat information, and the updating means is transmitted from the portable terminal. The eating reservation information is updated based on the reservation information and the personal identification information.

[0034] Further, at least a dedicated terminal installed in each restaurant in the facility is further provided, wherein the customer information storage means of the on-site guide server further stores a customer's eating history, and the updating means comprises the dedicated terminal. The eating history of the customer information is updated based on the personal identification information, the date and time of eating, and the restaurant identification information for identifying a specific restaurant transmitted from the company.

[0035] Further, the dedicated terminal further comprises a menu input means for inputting a menu at the time of settlement, wherein the eating history of the on-site guide server further includes a menu that has been eaten.

Further, the restaurant information storage means of the on-site guide server further stores recommended menu information including at least assumed gender, age group and preference information of the restaurant eater, and the on-site guide server comprises: It further includes a recommended menu determining means for determining a recommended menu from the recommended menu information, the personal information, and the eating history.

The portable terminal further includes a remote control camera connected via the wireless relay device and installed in a restaurant, wherein the input means of the portable terminal inputs camera operation information and the display means controls the remote control. A camera control unit that displays a moving image including an image captured by the operation camera and generates control information for controlling the remote operation camera based on the camera operation information received from the mobile terminal; A remote control camera, wherein the remote control camera includes a photographing change unit that changes a photographing direction and an angle of view of the camera based on the camera control information.

Further, the remote control camera photographs the restaurant, transmits the photographed image to a portable terminal, and the camera control means of the camera control server transmits control information of the remote control camera to the portable terminal. Send to terminal,
The on-site guide server transmits to the mobile terminal the seat layout information stored in the restaurant information storage unit and whether or not there is a food reservation for each seat, and the display unit of the mobile terminal includes:
A window for inputting camera operation information, a window for displaying a seat layout by changing the color of each seat according to the seat layout information and the presence or absence of a reservation for each seat, and a window in the restaurant based on the control information of the remote control camera. A first display screen for displaying a total of three windows, a window for displaying a camera position and a shooting angle, a window for inputting at least camera operation information, and an image in a restaurant taken by the remote control camera A window and a second display screen for displaying a total of three windows, ie, a window for displaying a camera position and a photographing angle in the restaurant based on the control information of the remote control camera, are switched and displayed.

[0039] Further, there is provided an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal includes identification information storage means for storing personal identification information; Input means for inputting inquiry information for inquiring product information, display means for displaying at least characters and still images, and photographing means for photographing an image, wherein a photographed image photographed by the photographing means is provided. Transmit to the in-site guide server, the wireless relay device includes relay means for transmitting and receiving radio waves, the in-site guide server, attraction information storage means for storing at least attraction information including attraction introduction information and schedule information, Customer information storage means for storing personal information including at least personal identification information and information on a billing method; Based on the inquiry information sent from the end via the communication line, from the attraction information,
A search unit that extracts search result information that matches the inquiry information; and a display information generation unit that generates display information for displaying the search result information on the mobile terminal via a communication line. The server stores the captured image received from the mobile terminal in a customer information storage unit.

[0040] The on-site guide server further includes viewing information generating means for generating viewing information based on the photographed image and the attraction information stored in the customer information storing means. Display information for displaying information on the mobile terminal is generated, and the mobile terminal displays the display information received from the on-site guide server on the display means.

The print service apparatus further includes a print service device connected to the guide server via the wireless relay device, the print service device includes receiving means for receiving print information from the guide server, and the mobile terminal. The input means inputs the viewing information and editing information for editing the photographed image and transmits the editing information to the on-site guide server, and the on-site guide server is generated by the viewing information generating means. First selecting the selected viewing information and the photographed image stored in the customer information storage means based on the editing information transmitted from the mobile terminal, and adding the modification information to the viewing information to generate print information. An editing unit, wherein the on-site guide server stores the print information on the basis of the edit information transmitted from the mobile terminal. And transmitting bets service device.

[0042] The information processing apparatus may further include a print service device connected to the on-site guide server via the wireless relay device, wherein the input means of the portable terminal includes: Inputting the viewing information and search information for searching for the photographed image, transmitting the search information and the personal identification information to the on-site guide server, and editing the viewing information and the photographed image. Editing information is input, the editing information is transmitted to the print service device, and the guide server in the hall receives the search information and the personal identification information received from the mobile terminal, and searches by a search unit based on the search information. The viewing information and the photographed image are transmitted to the print service device, and the print service device receives the viewing information and the photographed image. Receiving means for selecting and editing the viewing information and the photographed image based on the editing information transmitted from the portable terminal, and adding print information by adding decoration information to the viewing information and the photographed image. It is characterized by having a second editing means.

Further, the inside guide server according to the present invention is an inside guide server of an inside guide system connected to a portable terminal and a wireless relay device via a communication line, and at least a product number and a product of the product number. Product information storage means for storing product information including store information for selling the product, at least an overall map showing the entire facility and a detailed map showing a part of the facility, and associated with the store information. Map information storage means for storing map information including information for displaying the location of a shop, customer information storage means for storing personal information including at least personal identification information and information on a billing method, and the communication from the portable terminal Search means for extracting search result information matching the inquiry information from the product information and the map information based on the inquiry information sent via a line Characterized by comprising a display information generating means for generating display information for displaying the search result information to the portable terminal via the communication line.

[0044] Further, there is provided an on-site guide server of an on-site guide system connected to a portable terminal and a wireless relay device via a communication line, the restaurant information storing at least restaurant information including restaurant introduction information and business hours information. Storage means for storing map information including at least an entire map showing the entire facility and a detailed map showing a part of the facility and storing map information associated with the restaurant information and including information for displaying the position of the restaurant; Information storage means, customer information storage means for storing at least personal information including personal identification information and billing method information, and at least information stored in the restaurant information storage means and information stored in the customer information storage means Updating means for updating, based on inquiry information sent from the portable terminal via the communication line A search unit that extracts search result information that matches the inquiry information from the restaurant information and the map information; and a display that generates display information for displaying the search result information on the portable terminal via a communication line. Information generating means.

An on-site guide server of an on-site guide system connected to a portable terminal and a wireless relay device via a communication line, wherein attraction information storage stores at least attraction information including attraction introduction information and schedule information. Means, customer information storage means for storing personal information including at least personal identification information and information on a billing method, and the inquiry from the attraction information based on the inquiry information sent from the portable terminal via the communication line. A search unit that extracts search result information that matches information; and a display information generation unit that generates display information for displaying the search result information on the portable terminal via a communication line. Storing a photographed image received from the portable terminal in customer information storage means. To.

Further, a method for controlling an inside guide system according to the present invention is a method for controlling an inside guide system in which a portable terminal, a wireless relay device, and an inside guide server are connected via a communication line. An identification information storage step of storing personal identification information, an input step of inputting inquiry information for inquiring product information and purchase information for purchasing a product, and a display step of displaying at least characters and a still image. Wherein the wireless relay device comprises a relay step of transmitting and receiving radio waves, and the on-site guide server stores product information including at least a product number and merchandise information including dealer information for selling the product of the product number. And a detailed map showing at least a part of the facility and a whole map showing at least the whole facility, and indicating the location of the shop in association with the shop information. A map information storing step for storing map information including information for performing the operation, a customer information storing step for storing personal information including at least personal identification information and information on a billing method, and transmitting from the portable terminal via the communication line. A search step of extracting search result information matching the inquiry information from the product information and the map information based on the obtained inquiry information, and displaying the search result information on the portable terminal via a communication line. And a display information generating step of generating display information.

[0047] Further, there is provided a method for controlling an in-site guide system in which a portable terminal, a wireless relay device and an in-site guide server are connected via a communication line, wherein the portable terminal stores an identification information storing step of storing personal identification information. An input step of inputting inquiry information for inquiring product information and purchase information for purchasing a product, and a display step of displaying at least characters and a still image, wherein the wireless relay device transmits and receives radio waves. A restaurant information storing step for storing restaurant information including at least restaurant introduction information and business hours information, and a detail map showing at least a whole map showing a whole facility and a part of the facility; Stores map information that includes a map and that is associated with the restaurant information and includes information for displaying the location of the restaurant. A map information storage step, a customer information storage step of storing at least personal information including personal identification information and information on a billing method, an update step of updating at least the restaurant information and the personal information, and the communication line from the portable terminal. Based on the referral information sent via
A search step of extracting search result information matching the inquiry information from the restaurant information and the map information; and display information for generating display information for displaying the search result information on the portable terminal via a communication line. And a generation step.

[0048] Further, there is provided a method of controlling an on-site guide system in which a mobile terminal, a wireless relay device and an on-site guide server are connected via a communication line, wherein the mobile terminal stores an identification information storing step of storing personal identification information. An input step of inputting inquiry information for inquiring product information, a display step of displaying at least characters and a still image, a photographing step of photographing an image, and a photographed image photographed by the photographing means. Transmitting to a server, the wireless relay device comprises a relay step of transmitting and receiving radio waves, the on-site guide server, attraction information storage step of storing attraction information including at least introduction information of attraction and schedule information, A customer information storing step of storing personal information including at least personal identification information and information on a billing method; A search step of extracting search result information that matches the inquiry information from the attraction information based on the inquiry information sent from the mobile terminal via the communication line, and the search result to the mobile terminal via the communication line A display information generating step of generating display information for displaying information, and a step of storing the photographed image received from the mobile terminal by the in-site guide server.

Further, a recording medium according to the present invention is a recording medium recording a program applied to an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line. An identification information storage unit for storing personal identification information; an input unit for inputting inquiry information for inquiring product information and purchase information for purchasing a product; and displaying at least characters and a still image Product information storage means for storing product information including at least a product number and store information for selling the product with the product number, and at least the entire facility A place that includes a map and a detailed map illustrating a part of the facility, and that includes information for displaying the position of the shop associated with the shop information. A map information storage means for storing information, and customer information storage means for storing personal information including information of at least the personal identification information and billing method, based on the inquiry information sent via the communication line from the mobile terminal,
Search means for extracting search result information matching the inquiry information from the product information and the map information; and display information for generating display information for displaying the search result information on the portable terminal via a communication line. A program to function as a generating means was recorded.

[0050] Further, the present invention is a recording medium storing a program applied to an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the portable terminal stores personal identification information. Identification information storage means for storing, input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product, and functioning as a display means for displaying at least characters and still images The on-site guide server includes at least restaurant information storage means for storing restaurant information including at least restaurant introduction information and business hours information, at least an entire map showing the entire facility and a detailed map showing a part of the facility, A place for storing map information that is associated with the restaurant information and includes information for displaying the location of the restaurant. Information storage means, customer information storage means for storing at least personal information including personal identification information and billing method information, and at least information stored in the restaurant information storage means and information stored in the customer information storage means Updating means for updating; and searching means for extracting search result information matching the inquiry information from the restaurant information and the map information based on the inquiry information sent from the mobile terminal via the communication line, A program for functioning as display information generating means for generating display information for displaying the search result information on the portable terminal via a line is recorded.

[0051] Further, the present invention is a recording medium storing a program applied to an on-site guide system in which a portable terminal, a wireless relay device and an on-site guide server are connected via a communication line. Identification information storage means for storing, input means for inputting inquiry information for inquiring product information, display means for displaying at least characters and still images, and function as a photographing means for photographing an image, The on-site guide server, attraction information storage means for storing attraction information including at least attraction introduction information and schedule information, customer information storage means for storing at least personal identification information and personal information including information on a billing method, Based on the inquiry information sent from the mobile terminal via the communication line,
Functioning as search means for extracting search result information matching the inquiry information from the attraction information, and display information generating means for generating display information for displaying the search result information on the portable terminal via a communication line Then, a program for storing the photographed image received from the mobile terminal in the on-site guide server was recorded.

Further, the program according to the present invention is a program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line. Identification information storage means for storing information, input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product, and display means for displaying at least characters and still images Functioning the in-site guide server, the product information storage means for storing product information including at least a product number and store information for selling the product with the product number, an overall map showing at least the entire facility, and a part of the facility And map information including information for displaying the position of the store in association with the store information. Figure information storage means, customer information storage means for storing at least personal information including personal identification information and information on a billing method, and the product information based on reference information sent from the mobile terminal via the communication line. A search unit that extracts search result information that matches the inquiry information from the map information; and a display information generation unit that generates display information for displaying the search result information on the portable terminal via a communication line. Let it.

A program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal is an identification program for storing personal identification information. An information storage unit, an input unit for inputting inquiry information for inquiring product information and purchase information for purchasing a product, and a function as a display unit for displaying at least characters and still images; A restaurant information storage means for storing restaurant information including at least restaurant introduction information and business hours information, at least a whole map showing the entire facility and a detailed map showing a part of the facility, and corresponding to the restaurant information. Map information storage means for storing map information that is attached and includes information for displaying the position of the restaurant; At least customer information storage means for storing personal information including personal identification information and billing method information, and update means for updating at least the information stored in the restaurant information storage means and the information stored in the customer information storage means A search unit that extracts search result information matching the reference information from the restaurant information and the map information based on reference information sent from the mobile terminal via the communication line; and The mobile terminal functions as display information generating means for generating display information for displaying the search result information.

A program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal is an identification program for storing personal identification information. An information storage unit, an input unit for inputting inquiry information for inquiring product information, a display unit for displaying at least characters and still images, and a photographing unit for photographing an image. Attraction information storage means for storing attraction information including at least attraction introduction information and schedule information; customer information storage means for storing at least personal identification information including personal identification information and billing method information; and the communication from the mobile terminal. From the attraction information, based on the inquiry information sent via the line, the inquiry A search unit that extracts search result information that matches the information, and a display information generation unit that generates display information for displaying the search result information on the portable terminal via a communication line. And storing the photographed image received from the portable terminal.

Further, the recording medium according to the present invention is a recording medium which records a program applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line. The on-site guide server includes a merchandise information storage unit that stores merchandise information including at least a merchandise number and a store that sells the merchandise with the merchandise number; an entire map showing at least the entire facility; and a part of the facility. Map information storage means for storing map information including information for displaying the location of the store, which is associated with the store information, and at least personal identification information and charging method information. Customer information storage means for storing personal information including, based on the inquiry information sent from the mobile terminal via the communication line, the product information and A search unit that extracts search result information that matches the inquiry information from the map information, and a display information generation unit that generates display information for displaying the search result information on the portable terminal via a communication line. The program to be recorded was recorded.

[0056] Further, the present invention is a recording medium storing a program applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line. A restaurant information storage means for storing restaurant information including at least restaurant introduction information and business hours information, and at least an entire map showing the entire facility and a detailed map showing a part of the facility, and being associated with the restaurant information Map information storage means for storing map information including information for displaying the position of the restaurant, customer information storage means for storing personal information including at least personal identification information and information on a billing method, and at least the restaurant information Update the information stored in the storage means and the information stored in the customer information storage means. Updating means for extracting, from the restaurant information and the map information, search result information matching the inquiry information, based on the inquiry information sent from the mobile terminal via the communication line; And a program that functions as display information generating means for generating display information for displaying the search result information on the portable terminal via the PC.

[0057] Also, the present invention is a recording medium storing a program applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line. Attraction information storage means for storing attraction information including at least attraction introduction information and schedule information; customer information storage means for storing at least personal identification information including personal identification information and billing method information; and the communication from the mobile terminal. A search unit that extracts search result information matching the inquiry information from the attraction information based on the inquiry information sent via a line, and displaying the search result information on the portable terminal via a communication line. Function as display information generating means for generating display information of the The Dosaba, recording a program to store the captured image received from the mobile terminal.

Further, the program according to the present invention is a program applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line. The server includes a merchandise information storage unit that stores merchandise information including at least a merchandise number and information on a store that sells the merchandise of the merchandise number; a general map that illustrates at least the entire facility; Map information storage means for storing map information including information for displaying the position of the store associated with the store information, and personal information including at least personal identification information and information on a billing method. Customer information storage means, based on the inquiry information sent from the mobile terminal via the communication line, from the product information and the map information Search means for extracting the retrieval result information matching the inquiry information, to function as the display information generating means for generating display information for displaying the search result information to the portable terminal via the communication line.

A program applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the on-site guide server includes at least a restaurant introduction. Restaurant information storage means for storing restaurant information including information and business hours information; and at least a whole map showing the entire facility and a detailed map showing a part of the facility, and the location of the restaurant associated with the restaurant information. Map information storage means for storing map information including information for displaying, customer information storage means for storing at least personal identification information including personal identification information and billing method information, and at least the restaurant information storage means Updating means for updating the stored information and the information stored in the customer information storage means, Search means for extracting search result information matching the inquiry information from the restaurant information and the map information based on the inquiry information sent from the portable terminal via the communication line; The terminal functions as display information generating means for generating display information for displaying the search result information on the terminal.

A program applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the on-site guide server includes at least an attraction Attraction information storage means for storing attraction information including information and schedule information, customer information storage means for storing at least personal information including personal identification information and information on a billing method, transmitted from the portable terminal via the communication line. Search means for extracting search result information matching the inquiry information from the attraction information based on the obtained inquiry information, and display information for displaying the search result information on the portable terminal via a communication line. Functioning as display information generating means, and the on-site guide server Characterized in that to store the captured image received from the band terminal.

[0061]

Preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings. However, the dimensions of the components described in this embodiment,
The materials, shapes, relative arrangements, and the like are not intended to limit the scope of the present invention only to them unless otherwise specified.

In the following drawings, the same members as those described in the above-mentioned drawings are denoted by the same reference numerals. In addition, the description of each embodiment of the in-site guide system according to the present invention described below, the in-site guide server according to the present invention,
The description also serves as an explanation of each embodiment of the control method, the recording medium, and the program of the in-park guide system.

(First embodiment of the guide system in the hall)
Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a configuration diagram showing a system configuration of an in-site guide system according to the first embodiment of the present invention.

The on-site guide server 100, remote control camera 300, portable terminal 400, and camera control server 600
They are connected to each other by a wireless communication line via the wireless relay device 200. Specifically, for example, a so-called wireless LA
N may be used. However, the communication line interconnecting the devices is not limited to wireless, and a wired communication line may be used for part or all. This is the same in the following embodiments.

Radio relay apparatus 200 includes a radio wave relay unit (not shown) that relays radio waves, and further includes a reference radio wave generation unit 210 that generates a reference radio wave having a constant frequency and a constant output.

The portable terminal 400 is, for example, a PDA (Personal Data Assistant) or a portable telephone, and has a transmitting / receiving unit 410 responsible for transmitting / receiving information to / from the outside and a reference radio wave generated by the reference radio wave generating unit 210 of the wireless relay apparatus 200. A radio wave intensity measuring unit 440 for measuring the intensity, an input unit 420 for inputting information inquiry conditions and operation information for operating a remote operation camera described later, characters and still image information of an inquiry result, and remote operation described later. Display section 43 for displaying camera images
0, which includes an identification information storage unit 450 for specifying the operator of the portable terminal. The personal identification information stored in the identification information storage unit 450 is transmitted from the transmission / reception unit 410 at regular time intervals.

The portable terminal 400 is usually lent to a visitor at an entrance of a game facility such as a theme park or an event venue. The lent portable terminal may be provided with an IC memory storing a serial number of the portable terminal to prevent taking out.

Alternatively, in addition to lending a portable terminal, a visitor who enters the theme park or the like can download a portable terminal program of the in-site guide system from a website of the theme park in advance via his / her own PC. After that, install it on your mobile terminal, register your personal information from your own PC to the website of the theme park for member registration, and let your mobile terminal notify your membership number by e-mail etc. The member number may be stored in the portable terminal, or may be directly stored in the portable terminal as a so-called cookie file and then brought into the portable terminal.

The camera control server 600 is connected to the portable terminal 40
Operation information receiving unit 610 for receiving the camera operation information transmitted by O.0, and transmitting control information for controlling the remote operation camera 300 by converting the received operation information to one or more remote operation cameras under its own control. And a camera controller 6 for storing whether the camera is operated by a specific operator.
20.

The remote control camera 300 receives a control information transmitted from the camera control server 600, and adjusts the angle of view, shooting angle (pan and tilt) and focus of the camera based on the control information. Shooting change unit 320
And a photographing unit (not shown) and a photographed image transmitting unit 330 for transmitting an image photographed by the photographing unit.

The on-site guide server 100 includes a transmitting / receiving unit 110 for transmitting and receiving information to and from the outside, map information 125 for storing an entire map and a partial map of the theme park and the like, map information 125 and a portable terminal possessed by the visitors. Position determination unit 120 that determines the position of the mobile terminal from the radio field intensity data (information indicating which radio relay device receives the radio wave and at what intensity), information on the store in the facility Product information 165 that stores information on products sold at the store, customer information 168 that stores personal information and viewing history of the customer, an update unit 170 that updates the product information 165 and the customer information 168, and product information 165. The search unit 160 extracts, from the customer information 168, search result information that matches the inquiry information transmitted from the mobile terminal 400. Display information generation unit 130 generates display information for displaying the customer information, the image correcting unit 1 corrects the image to be transmitted from the slave camera 300
40, a character identification unit 180 for identifying a character (product number) included in the image from the image corrected by the image correction unit 140.

Here, the merchandise information 165 includes a merchandise name, a merchandise price, and a merchandise image, and the customer information 168 includes a credit card number and a credit card information as information on a charging method for charging for the purchase and sale of the merchandise. Contains expiration date information.

The updating unit 170 includes the portable terminal 400
A delivery instructing unit 172 that creates data for instructing the store or the distribution department to perform packaging and delivery based on information input from the input unit 420 and transmitted from the transmission / reception unit 410, and updates stock information in the product information 165. And a packaging instruction unit 173 that creates data for instructing the store or the distribution department to perform packaging and updates the stock information of the product information 165.

Next, with reference to FIG. 2, the configuration of the on-site guide server of the on-site guide system shown in FIG. 1 will be described. FIG. 2 shows the guide server 10 in the hall shown in FIG.
FIG. 2 is a configuration diagram illustrating a hardware configuration of the H.0.

In FIG. 2, CPU 21, RAM 22, R
OM23, LAN adapter 24, video adapter 25,
Keyboard 26, mouse 27, hard disk 28, C
The D-ROM drives 29 are connected to each other via the system bus 20.

The system bus 20 is, for example, a PCI bus, A
GP bus, memory bus, etc. In FIG. 2, a chip for connection between buses, a keyboard interface, and an input / output interface such as so-called SCSI and ATAPI are omitted.

The CPU 21 performs various operations such as four arithmetic operations and comparison operations, and controls hardware based on an operation system program and an application program.

The hard disk 28 and the C
CD-ROM or C mounted on the D-ROM drive 29
Operation system programs, application programs, and the like read from a recording medium such as a DR are stored, and are executed under the control of the CPU 21.

More specifically, in addition to the operation system program, the RAM 22 corresponds to each application program, that is, a search program corresponding to the search unit 160, an update program corresponding to the update unit 170, and a position determination unit 120. Various programs such as a position determination program, a display information generation program corresponding to the display information generation unit 130, an image correction program corresponding to the image correction unit 140, and a character identification program corresponding to the character identification unit 180 are loaded, and variables, arrays, and the like are loaded. Is also stored.

The ROM 23 stores a so-called B which controls input / output to a hard disk or the like in cooperation with the operation system.
IOS and the like are stored.

The wireless LAN adapter 24 communicates with the outside via a network in cooperation with a communication program of an operation system controlled by a CPU. Specifically, the wireless LAN adapter 24 is a wireless LAN adapter. The hardware part of the unit 110 is configured. The video adapter 25 generates an image signal to be output to the display device, and the keyboard 26 and the mouse 27 are used when the operator inputs an instruction to the on-site guide server.

The hard disk 28 has an operation system, application programs and map information 12.
5, merchandise information 165 and customer information 168 are stored. It has already been described that these are appropriately read out to the RAM 22 under the control of the CPU 21.

The CD-ROM drive 29 is a CD-ROM
And a recording medium such as a CD-R or CD-R / W, and is used to install an application program on the hard disk 28. Instead of a CD-ROM drive, a CD-R drive, CD-R / W drive, MO
Needless to say, a drive or the like may be used.

Next, the configuration of the portable terminal 400 of the in-site guide system shown in FIG. 1 will be described with reference to FIG. FIG. 3 is a configuration diagram showing a hardware configuration of the portable terminal 400 shown in FIG. FIG. 3 mainly assumes a case where a PDA is used as a portable terminal.

The difference in hardware from FIG.
The AN module 34 can be easily attached to and detached from the main body of the portable terminal 400, the liquid crystal panel 35 and the display panel interface 39 are not included in the video adapter 25, the CD-ROM drive is not provided, and the mouse Is not provided but a touch panel.

The micro hard disk 38 may not be provided. In that case, the RAM 32 is a so-called static R
A nonvolatile memory such as an AM (SRAM) is used.
Further, a touch panel is not always necessary.

Further, regarding the software, the RAM 3
2, an application program, that is, an input unit 4
The input program corresponding to 20, the display program corresponding to the display unit 430, and the radio field intensity measurement program corresponding to the radio field intensity measurement unit 440 are stored and executed under the control of the CPU 31.

The operation system program is RO
The program may be stored in the M33 and executed.
May be executed after some or all of them are loaded.
Note that a transmission / reception program corresponding to the transmission / reception unit 410 is included in the operation system program.

Here, in the above embodiment, the portable terminal 40
For example, a case where PDA is used as 0 is described as an example.

However, the inside guide system of the present invention
The mobile terminal is not limited to a PDA, and a mobile phone can be used as the mobile terminal.

Here, with reference to FIG. 4, a configuration when a portable telephone is used as the portable terminal of the in-site guide system shown in FIG. 1 will be described. FIG. 4 is a configuration diagram showing a hardware configuration of the mobile phone when a mobile phone is used as the mobile terminal shown in FIG.

The hardware configuration shown in FIG. 4 and FIG.
The difference from the hardware configuration shown in
M42 is nonvolatile and includes a push button 46 corresponding to the hardware part of the input unit 420.

Next, the operation of the personal identification information registration processing in the in-site guide system shown in FIG. 1 will be described with reference to FIG. FIG. 5 is a flowchart showing the operation of the personal identification information registration processing in the hall guide system shown in FIG.

In this flowchart, step S501
Steps S507 to S507 are executed under the control of the CPU 31 of the mobile terminal 400.
532 is executed under the control of the CPU 21 of the inside guide server 100. When the mobile terminal is used as a mere inquiry means, it is not necessary to store the personal identification information in the mobile terminal.However, the personal identification information is stored in the mobile terminal, and the personal identification information is transmitted at regular intervals, and is transmitted to another terminal. By receiving and recording with the device, it is possible to record the personal purchase history, eating history, and the like just by carrying the portable terminal whose power is turned on.

In the present embodiment, it is assumed that the portable terminal program is already installed in portable terminal 400.

First, in step S501, a distinction between a member and a non-member is input on the initial registration screen of the hall guide system. If a member has been registered (step S5
02, Yes), the process proceeds to step S504, where the personal identification number (member number) and the password are input and transmitted to the on-site guide server 100.

The process proceeds to step S528, where the personal identification number and the password transmitted from the on-site guide server are matched with the customer information 168. If the same personal identification information does not exist in the customer information 168 or the passwords do not match (No in step S529), an error message is displayed, and the process returns to step S501.

If the same personal identification information is present in customer information 168 (Yes in step S529), the process proceeds to step S530, where the personal identification information is read from customer information 168, and then in step S531, the personal identification information is read. Record that there is a new visit in the customer information for the customer who has the information.

Further, in step S532, step S532
The personal identification information read in 530 is transmitted to the portable terminal 400. In step S507, the RA of the mobile terminal 400
The personal identification information is written in M32. This personal identification information may be in a binary format or may be encrypted.

If the member registration has not been completed yet (step S50)
2), the process proceeds to step S503, and the personal information including the address, name, age, gender, telephone number, mail address, and the like, and the terminal No. of the mobile terminal. (Serial number)
Is transmitted to the on-site guide server 100.

If member registration has not been completed yet (step S50)
2), the process proceeds to step S503, and personal information including an address, a name, a date of birth, gender, a telephone number, a mail address, and the like, and the terminal No. of the portable terminal. (Serial number) is transmitted to the on-site guide server.

Next, the process proceeds to step S521, in which the on-site guide server 100 transmits the personal information and the terminal No. of the portable terminal. Is received, and in step S522, the search unit 160
Is searched for customer information 168 based on the name, address, and date of birth of the personal information.

In step S523, it is determined whether or not the same data has already been registered. If the same data has been registered (Yes in step S523), a password is requested, and if the passwords match, the process proceeds to step S530.
Proceed to.

If the same data is registered (step S
If No in step 523), the process proceeds to step S524, in which the personal identification information is newly assigned by the update program of the update unit 170, and in step S525, the process proceeds to step S524.
Based on the personal information received at 521, one new customer information is added to the customer information 168.

Next, in step S526, the updating unit 170
A screen requesting detailed information is generated by the update program and the display information generation unit 130, and transmitted to the mobile terminal 400.

In step S505, a detailed input screen for personal information is displayed on display section 430 of portable terminal 400, and the detailed personal information input in step S506 is transmitted. In step S527, the customer information 168 is updated by the update program of the update unit 170 of the on-site guide server 100.
The detailed personal information is added. Thereafter, the personal identification information is similarly written to the portable terminal 400 through steps S532 and S507 as described above.

Next, with reference to FIG. 6, the operation of the merchandise selection processing at the shop in the hall guide system shown in FIG. 1 will be described. FIG. 6 is a flowchart showing the operation of the merchandise item selection process in the shop in the hall guide system shown in FIG.

In this flowchart, step S601 is executed.
Steps S616 to S616 are executed under the control of the CPU 31 of the portable terminal 400.
Step 627 is executed under the control of the CPU 21 of the inside guide server 100, and steps S641 to S643 are performed.
Is executed under the control of a CPU (not shown) of the camera control server 600, and steps S651 to S652 are executed under the control of a CPU (not shown) of the remote control camera 300.

First, in step S601, the portable terminal 4
It is assumed that the initial screen is displayed on the display unit 430 of 00, and information indicating that the store selection menu has been selected based on the display of the initial screen is transmitted to the on-site guide server 100.

In step S621, the transmitting / receiving section 110 of the in-site guide server 100 receives information indicating that the store selection menu has been selected, and the display information generating section 130 displays the store selection screen screen as shown in FIG. Is generated, and the transmission / reception unit 110 transmits the display information.
FIG. 7 is a schematic diagram of a store selection menu screen displayed on the portable terminal 400 of the hall guide system shown in FIG.

Next, in step S602, a store selection screen as shown in FIG. 7 is displayed. On this screen, at least a store name and operation buttons for selecting the store are displayed.

[0112] The categories by the target customers such as "for families" and "for couples" in FIG.
Categories such as stuffed toys, clothing, etc.
Each store may be classified and displayed. Needless to say, the screen of FIG. 7 may be displayed in a so-called HTML link format instead of the operation buttons.

In step S603, the input section 42 is displayed based on the store selection screen displayed on the display section 430 as shown in FIG.
When a specific operation button of “0” is operated, information indicating that a specific store has been selected is transmitted to the on-site guide server 100.

Next, in step S622, the guide server 100 in the hall receives information indicating that a specific store has been selected, and the search program of the search unit 160 searches the product information 165 to extract store information of the selected store. The display information generation unit 130 generates display information for displaying store information on the mobile terminal 400, and the transmission / reception unit 110 transmits the display information.

In step S604, a store information display screen as shown in FIG. 8 is displayed on display section 430 of portable terminal 400. In the screen of FIG. 8, at least the store name ("Kids Paradise" in the figure, the photograph of the store (left side in the figure), the introduction of the store (right side in the figure), and the operation button (bottom of the figure) for displaying the product list screen 8 is a schematic diagram of a store information display screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

Further, a selection button (buttons “1” to “4” on the right side of the figure) of the remote control camera for photographing the inside of the store and an operation button (bottom of the figure) for displaying a guide map of the store are shown. ("Map" button on the side). It goes without saying that the display is not limited to the selection button but may be displayed in a so-called HTML link format.

For example, when the selection button of the remote control camera for photographing the inside of the store is pressed, the image shown in FIG. 9 is displayed on the portable terminal 400. FIG. 9 is a schematic diagram of an in-store display image displayed on the portable terminal 400 in the in-site guide system shown in FIG.

As shown in FIG. 9, the in-store image includes
At least a camera operation screen and an overview of the product in the store are displayed.

Next, when the “commodity list” button is selected on the screen of FIG. 8 (step S605 Yes), the process proceeds to step S623, and the search unit 1 in the hall guide server
The 60 search programs search the product information 165, extract the product information of the designated store, and display information generation unit 130
Generates display information of the product list screen. Step S62
In 4, the generated display information is transmitted to the mobile terminal 400.

Next, the process proceeds from the connection point "C" to step S609. In step S609, the mobile terminal 40
The merchandise list screen is displayed on the 0 display unit 430.

On the product list screen, at least a store name, a product name, and link means (HTML link) for introducing details of the product for each product or a product selection button are displayed.

When a specific product is selected on this product list screen (Yes in step S610), the process proceeds to step S610.
Proceeding to 625, the search program of the search unit 160 in the on-site guide server searches the product information 165 and extracts the selected product information, and the display information generation unit 130 displays the product information screen display information as shown in FIG. Is generated, and the generated display information is transmitted to the mobile terminal 400. FIG.
Terminal 400 in the inside guide system shown in FIG.
FIG. 6 is a schematic diagram of a product information display screen displayed on the screen.

On the screen of FIG. 10, at least a product name (“DK doll” in the figure) and an introduction image of the product (left side in the figure)
And a product introduction (right side in the figure) and link means or a selection button (“Purchase” button in the figure) for proceeding to the purchase procedure of the product are displayed. The introduction includes the product price. The processing after the screen in FIG. 10 will be described later.

Next, the processing when a camera operation is requested in step S606 (that is, when No in step S605 and Yes in step S606) will be described.

At step S606, camera operation is requested, and if there is an empty camera (Yes at step S607)
s), the process proceeds to step S608, and the mobile terminal 400
The camera operation information is input from the input unit 420 of the camera, and transmitted to the camera control server 600.

Although not shown in the flowchart, in the determination of an empty camera in step S607, the portable terminal 400 is actually connected to the camera control server 60.
The determination can be made by reading the control information of the control unit 620 (whether the owner of another portable terminal operates the remote control camera under the control of the camera control server).

Next, in step S641, step S6
08 is received by the operation information receiving unit 610 of the camera control server 600 and the camera control unit 620
Is converted into control information.

In step S642, the control information is transmitted to the remote control camera 300. In step S651, the control information receiving unit 310 of the remote control camera 300 receives the control information, and the photographing change unit 320 controls the remote control camera based on the control information. Change the angle of view, pan and tilt of the camera.

The photographed image is transmitted to the camera control server 600 by the photographed image transmitting section 330 in step S652, and is transmitted to the camera control server 600 in step S643.
Receives the photographed image and transmits the received photographed image to the mobile terminal 40.
Send to 0.

In step S611, the photographed image transmitted from camera control server 600 in step S643 is displayed on the left side of the screen shown in FIG. 11 displayed on display section 430 of portable terminal 400. At this time, the orientation of the remote control camera 300 and the installation location in the store are displayed in the upper right part of the screen,
An operation button for remotely controlling the camera is displayed in a lower right part of the screen.

The operation buttons include at least an up / down operation button and a left / right operation button, a zoom operation button (“T” button in FIG. 11) for the tele side (telephoto side), and a zoom operation for the wide side (wide angle side). Button ("W" button in Fig. 11)
Consists of FIG. 11 is a schematic diagram of a product image display screen in the inside guide system shown in FIG.

At this time, if the "product information" button is selected on the screen of FIG. 11, one frame of the photographed image on the left side of the screen is transmitted to the on-site guard server as a still image.

In the store, as shown in the photographed image of FIG. 11, a display panel in which a product name and a product code are entered is provided beside the product.

A product name, a product code, and a barcode may be used together, or a product name and a barcode may be entered. or,
The product may be tagged with a product name, a product code, and a barcode printed on both sides.

Next, in step S626, the inside guide server 100 receives the photographed image transmitted from the portable terminal 400 in step S611. The received captured image is corrected in inclination by the image correction unit 140, and the product code or barcode of the display panel next to the product or the product code or barcode of the product tag is converted by the character identification program of the character identification unit 180. Be identified.

When the bar code is identified, the character identification unit 180 further converts the bar code into a product number. This product number is stored in the RAM 22 in a state associated with the personal identification information. Next, the identified or converted product number is taken over by the search unit 160, and the search program searches the product information 165 based on the product number, and transmits the searched product information to the mobile terminal 400.

The transmitted product information is stored in step S612.
Is displayed on the display unit 430 of the portable terminal 400 as a screen as shown in FIG.

When the “Details” button is selected on the screen of FIG. 10 (Yes in step S 613), the process proceeds to step S
Proceeding to 627, the search unit 160 of the on-site guide server 100
Product information 165 is searched by the search program of
The catalog information of the product is extracted, and the display information generation unit 1
The display information of the catalog information screen is transmitted to the portable terminal 400 via the terminal 30.

At step S614, a screen as shown in FIG. 12 is displayed on display section 430 of portable terminal 400. FIG. 12 is a schematic diagram of a catalog information display screen displayed on the portable terminal 400 in the in-site guide system shown in FIG.

On the catalog information display screen of FIG. 12, a product introduction image (upper left portion of the screen) and product specifications (right side of the screen) are displayed. Further, information of a store may be displayed (lower left portion of the screen). At the bottom of the screen, there is a “buy” button, and when the “buy” button is selected (step S61)
(Yes in 5), the process proceeds to the purchase process described later.

On the other hand, if the “purchase” button is not selected on the screen of FIG. 12 (No in step S615),
The process proceeds to step S616, in which the “Home” button is selected and another store is viewed (Yes in step S616).
s), the processing starts from the connection point of “B” and returns to step S60.
Return to 2. On the other hand, if the “previous screen” button has been selected (No in step S616), the process proceeds to step S616.
Return to 609. This is the end of the description of the flowchart in FIG.

Next, referring to FIG. 13, a description will be given of a product purchase process at a store according to the first embodiment of the present invention. Figure 1
FIG. 3 is a flowchart of an operation of a merchandise purchase process at a store in the hall guide system shown in FIG.

In this flowchart, step S130
1 to step S1306 correspond to the CPU 3 of the mobile terminal 400.
Steps S1321 to S1329 are executed under the control of the CPU 21 of the on-site guide server 100.
Run under the control of

First, it is assumed that the screen (catalog information screen) shown in FIG. 12 is displayed on display section 430 of portable terminal 400. First, in step S1301, when the “Purchase” button is selected on the screen in FIG. 12, a display request for a purchase application screen is transmitted to the on-site guide server 100.

Next, in step S1321, the in-site guide server 100 receives the display request, and the update program of the update unit 170 and the display information generation program of the display information generation unit 130 generate display information of the purchase application screen. Transmit to terminal 400.

In step S1302, portable terminal 400
A purchase information registration screen (purchase application screen) as shown in FIG. FIG. 14 is a schematic diagram of a purchase information registration screen displayed on the portable terminal 400 in the in-site guide system shown in FIG.

In the case of transition from the screen of FIG. 12, the product name, the store name, and the unit price have been input in advance. When the owner of the terminal inputs the quantity and selects the "amount calculation" button, the amount is calculated from the quantity and the unit price and displayed.

Next, when the “purchase application” button is selected on the screen of FIG.
Sent to.

[0149] In step S1322, the hall guide server 100 receives the purchase information, and stores the purchase information in the RAM 22.
Is stored. The update program of the update unit 170 and the display information generation program of the display information generation unit 130 generate the display information of the purchase confirmation screen and transmit it to the portable terminal 400.

In step S1304, portable terminal 400
A purchase information confirmation screen (not shown) is displayed on the display section 430 of the display. If there is a change in the content of the displayed purchase information confirmation screen (Yes in step S1305), the process proceeds to step S1.
Return to 302.

If there is no change in the contents of the displayed purchase information confirmation screen (No in step S1305), the process proceeds to step S1306, and the confirmation information is transmitted to in-site guide server 100.

In step S1324, the guide server 100 in the hall receives the confirmation information, and in step S1325, the update program of the update unit 170 updates the stock information of the product information 165 to perform stock allocation.

Next, in step S1326, the accounting information in the customer information 168 is read, accounting processing is performed, and the accounting processing result is stored in the product information 165.

At step S1327, at step S13
It is determined whether the purchase information received at 22 and stored in the RAM 22 includes home delivery request information (information specifying the address and telephone number of the home delivery destination and the recipient).

If home delivery request information is included (Yes in step S1327), the process proceeds to step S1.
Proceeding to 328, the delivery instruction unit 1 of the on-site guide server 100
72 writes information to the effect that the item is to be delivered to the designated location in the product information 165. After confirming this information, the person in charge of the store or the person in charge of distribution performs the actual packaging and delivery work.

If home delivery request information is not included (No in step S1327), the process proceeds to step S1.
Proceeding to 329, the packaging instruction section 1 of the on-site guide server 100
73 writes information indicating that the product is to be delivered at the designated location after packaging in the product information 165. After confirming this information, the person in charge of the store or the person in charge of distribution performs actual packaging work and delivery.

The description of the first embodiment has been completed. According to the present embodiment, the attendees of the theme park use the mobile terminal to make use of the waiting time and the like, and confirm the merchandise of each store in the theme park as if they were there. If there is a desired product, the on-site guide server 100 recognizes the product number without inputting the product number of the product, so that it is possible to easily purchase the product and request the delivery.

[0158] Therefore, there is no need to go around a number of shops and search for products with difficulty in crowds. Also,
Since the work load is also dispersed on the dealer side, the number of staff members can be reduced.

(Second embodiment of the in-site guide system)
Next, an in-site guide system according to a second embodiment of the present invention will be described. In the second embodiment, a description will be given of a reservation including information retrieval and reservation change of a restaurant in a theme park.

FIG. 15 is a configuration diagram showing a system configuration of an inside guide system according to the second embodiment of the present invention. The on-site guide server 100, the portable terminal 400, the remote control camera 300, and the camera control server 600 are connected to each other by a wireless communication line via the wireless relay device 200. Specifically, for example, a so-called wireless LAN may be used. Also, this communication line may be partially or entirely wired, as in the first embodiment.

The portable terminal 400 is, for example, a PDA (Personal Data Assistant) or a portable telephone, a transmitting / receiving unit 410 for transmitting / receiving information to / from the outside, an input unit 420 for inputting information inquiry conditions, an inquiry result. The display unit 430 includes a display unit 430 that displays characters and still image information, and an identification information storage unit 450 that specifies the operator of the mobile terminal.

The personal identification information stored in the identification information storage section 450 is transmitted from the transmission / reception section 410 at regular time intervals.

The portable terminal 400 may be lent to visitors at the entrance of a playground such as a theme park or an event venue, or the program may be installed on a portable terminal owned by the user and then brought in. Details have been omitted because they have already been described in the description of the embodiment.

[0164] The camera control server 600 is connected to the portable terminal 40.
Operation information receiving unit 610 for receiving the camera operation information transmitted by O.0, and transmitting control information for controlling the remote operation camera 300 by converting the received operation information to one or more remote operation cameras under its own control. And a camera controller 6 for storing whether the camera is operated by a specific operator.
20.

The remote control camera 300 controls the control information receiving unit 310 for receiving control information transmitted from the camera control server 600, and adjusts the angle of view, shooting angle (pan and tilt) and focus of the camera based on the control information. Shooting change unit 320
And a photographing unit (not shown) and a photographed image transmitting unit 330 for transmitting an image photographed by the photographing unit.

Radio relay apparatus 200 includes a radio wave relay unit (not shown) that relays radio waves, and further includes a reference radio wave generation unit 210 that generates a reference radio wave having a constant frequency and a constant output. Since the frequency of the reference radio wave differs for each wireless relay device, it is possible to specify from which wireless relay device the reference radio wave is transmitted from the frequency of the reference radio wave.

The on-site guide server 100 includes a transmitting / receiving unit 110 for transmitting and receiving information to and from the outside, map information 125 for storing an entire map and a partial map of a theme park and the like, map information 125 and a portable terminal possessed by the visitor. Position determination unit 120 that determines the position of the mobile terminal from the radio field intensity data (information indicating which radio relay device receives the radio wave and at what level), and the food and drink at a restaurant in the facility. Restaurant information 167 that stores shop information, customer information 168 that stores customer personal information, eating history, and the like, an update unit 170 that updates the customer information 168, and restaurant information 16
7, the customer information 168, and the map information 125,
A search unit 160 that extracts search result information that matches the inquiry information transmitted from the mobile terminal 400, and a display information generation unit that generates display information for causing the mobile terminal 400 to display the search result information and updated customer information. 130.

The restaurant information 167 includes at least a restaurant name, a restaurant category, and a still image as restaurant introduction information.

The restaurant information 167 further stores restaurant seat layout information and restaurant reservation information, and the restaurant reservation information includes at least a time zone, the number of persons, a personal identification number, a reservation menu, and reservation seat information.

In the present invention, the restaurant in which the restaurant introduction information is stored in the above-mentioned restaurant information 167 is not limited to a facility mainly providing meals such as a family restaurant. In addition, it includes, for example, a coffee shop, a bar, and a snack.

The customer information 168 includes the credit card number and the expiration date of the credit card as information on the method of charging for the purchase and sale.

The search section 160 may include a recommendation information generation section 161 for generating recommendation information of a specific individual from the restaurant information 167 and the customer information 168. Details will be described later.

Next, the hardware configuration of the in-site guide server 100 is the same as that of the first embodiment, and the RAM 22 stores not only the operation system program but also each application program, that is, a position determination unit corresponding to the position determination unit 120. Each program such as a program, a search program corresponding to the search unit 160, a recommendation information generation program corresponding to the recommendation information generation unit 161, an update program corresponding to the update unit 170, and a display information generation program corresponding to the display information generation unit 130 is included. The application programs are loaded and executed under the control of the CPU 21. The RAM 22 also stores temporary data such as variables and arrays.

The hard disk 28 has an operation system, application programs and map information 12.
5, restaurant information 167 and customer information 168 are stored. These are stored in the RAM 22 under the control of the CPU 21.
Is read out as appropriate.

Next, the hardware configuration of the portable terminal 400 is the same as that of the first embodiment, and the software is stored in the RAM 32 in the form of an application program, that is, an input program corresponding to the input section 420 or the display section 4.
A display program corresponding to the CPU 30 is stored.
It is executed under the control of. Note that a transmission / reception program corresponding to the transmission / reception unit 410 is included in the operation system program.

The personal identification information stored in the identification information storage section 450 is stored in the RAM 32. In this embodiment, R
AM32 is a non-volatile memory. The personal identification information may be stored in the micro hard disk 38.

An operation information receiving program corresponding to the operation information receiving unit 610 of the camera control server 600 and a camera control program corresponding to the camera control unit 620 are loaded from a not-shown auxiliary storage device into a not-shown RAM, and are not shown. It is executed under the control of the CPU.

Control information receiving unit 3 of remote control camera 300
Control information receiving program and shooting change unit 3 corresponding to 10
A photographing change program and a photographed image transmitting unit 3 corresponding to 20
A captured image transmission program corresponding to 30 is also loaded from a not-shown auxiliary storage device into a not-shown RAM, and is executed under the control of a not-shown CPU.

Next, the operation of the restaurant information search process in the in-site guide system shown in FIG. 15 will be described with reference to FIG. FIG. 16 is a flowchart of the operation of the restaurant information search process in the in-site guide system shown in FIG.

In this flowchart, step S160
1 to step S1616 correspond to the CPU 3 of the mobile terminal 400.
Steps S1621 through S1627 are executed under the control of the CPU 21 of the on-site guide server 100.
Steps S1641 to S1644 are executed under the control of the camera control server 600 (not shown).
Step S1651 to step S1652 are executed under the control of the U.
It is executed under the control of U.

First, in step S1601, data for selecting a restaurant selection menu is input to the input section 420 from the information inquiry section 422 of the input section 420, and the data is transmitted from the transmission / reception section 410 to the on-site guide server 100.

Next, in step S1621, restaurant menu information is extracted from the restaurant information 167 by the search program of the search unit 160 based on the data for selecting the restaurant selection menu received by the transmission / reception unit 110 of the on-site guide server 100, and the display information is displayed. Generator 130
Then, data to be displayed on the display unit 430 of the mobile terminal 400 is generated, and transmitted to the mobile terminal 400 that issued the request via the transmission / reception unit 110.

At step S1602, transmitting / receiving section 410
A restaurant list screen as shown in FIG. 17 is displayed on the display unit 430 based on the data for displaying the restaurant selection menu received by the user. FIG. 17 is a schematic diagram of a restaurant list screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

In FIG. 17, at least link information for displaying a screen for introducing information of each restaurant and the name of each restaurant is displayed.

For example, in FIG. 17, “Restaurant Acacia” is the name of a restaurant, and the “Restaurant Acacia” portion also serves as link information.

In step S1603, when the above-described operation of selecting the link information portion is performed, the link information of the corresponding restaurant is transmitted to the on-site guide server 100 as restaurant selection information.

In step S1622, search unit 160 sets
The selected restaurant information (in this description, the introduction information of restaurant acacia) is extracted from the restaurant information 167,
In step S1623, similarly to S1621, the extracted restaurant information is transmitted to the mobile terminal 400.

At this time, the transmitted restaurant information includes a control server No. for specifying the camera control server 600 that controls the remote control camera that captures the inside of the restaurant. Is also included. This control server N
o. Is, for example, a 12-digit No. indicating the network address of the camera control server. But it is good.

In step S1604, a restaurant introduction screen as shown in FIG. 18 is displayed on display section 430 based on the received restaurant information. FIG.
FIG. 13 is a schematic diagram of a restaurant information display screen displayed on the portable terminal 400 of the inside guide system shown in FIG.

The restaurant introduction screen displays at least a restaurant name, a restaurant introduction image and a restaurant introduction sentence.

In FIG. 18, “restaurant acacia” is displayed as the name of the restaurant in the upper center of the screen, an introductory image is displayed on the left side of the screen, and an introductory sentence is displayed on the right side of the screen.

Next, in step S1605, when an operation of selecting one of the cameras “1” to “4” is performed on the screen of FIG. 18 (Yes in step S1605), the remote control camera controlled by the camera control server is switched to the remote control camera. The information requesting the camera operation information indicating whether there is a vacancy is transmitted to the mobile terminal 4.
00, the control server No. Is transmitted to the camera control server 600 specified by.

Next, in S1641, the control server No. Operation information receiving unit 6 of camera control server 600 specified by
10 receives the request for the camera operation information,
20 reads the control state at the latest time point, and transmits the control state to the portable terminal 400 from a transmitting / receiving unit (not shown) of the camera control server.

Next, in step S1606, if the received control state is “free”, the owner of the portable terminal operates the remote control camera 300 freely using the operation window at the lower right of the screen in FIG. I can do it. FIG.
Is the mobile terminal 4 of the in-site guide system shown in FIG.
It is the schematic of the screen of the restaurant image display displayed at 00.

Based on this operation, operation information is transmitted to the camera control server in step S1607. This operation information is received by the operation information receiving unit 610 of the camera control server 600, and is converted into control information by the camera control unit 620 in step S1642.

In step S1643, the control information is transmitted to the remote control camera 300. In step S1651, the control information receiving unit 310 of the remote control camera 300 receives the control information, and the photographing change unit 320 controls the remote control camera based on the control information. Change the angle of view, pan and tilt of the camera.

The captured image is transmitted to the camera control server 600 by the captured image transmitting unit 330 in step S1652.
Is transmitted to the camera control server 6 in step S1644.
00 receives the captured image, and the camera control server 600 transmits the captured image to the mobile terminal 400 in step S1644.

In step S1608, as shown in FIG. 19, the captured image in the restaurant is displayed on the display 43 of the portable terminal.
Displayed as 0.

At this time, the direction of the remote control camera 300 is displayed in the upper right part of the screen, the image captured by the remote control camera 300 is displayed in the left part of the screen, and the operation unit for operating the remote control camera 300 is displayed in the lower right part. Is done.

Next, when the “menu list” button is selected on the screen of FIG. 19, personal identification information, a restaurant name, and information requesting a menu list are transmitted from portable terminal 400, and the process proceeds to step S1624. . Step S
In 1624, the search unit 160 of the on-site guide server 100
The menu list information of the restaurant is extracted from the restaurant information 167 by the search program, and the display information generation unit 130 generates display information for displaying the menu list on the mobile terminal 400, and transmits the display information to the mobile terminal 400. Proceeds to step S1610.

Next, in step S1610, the portable terminal 4
00 receives the display information and displays the menu list shown in FIG. FIG. 20 is a schematic diagram of a menu list display screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

On the screen of FIG. 20, at least a restaurant name, a menu name, and a link (for example, HTM) for selecting a specific menu and introducing details of the menu are displayed.
L link) or a selection button is displayed.

Next, when a specific menu is selected on the screen of FIG. 20 (Yes in step S1611), the portable terminal 4
00, the personal identification information, the restaurant name, and the information requesting the details of the specific menu are transmitted.
Proceed to 625.

[0204] In step S1624, detailed information of the menu is extracted from restaurant information 167 by the search program of the search unit 160 of the on-site guide server 100, and the display information generation unit 130 displays the menu list on the portable terminal 400. Display information is generated and transmitted to mobile terminal 400, and the process proceeds to step S1612.

If the “previous screen” button is selected on the screen in FIG. 20 (No in step S1611), the process returns to step S1610, and the menu list screen in FIG. 20 is displayed again.

At step S1612, portable terminal 400
Receives the display information, and displays a menu detail screen shown in FIG. FIG. 21 is a schematic diagram of a menu detail introduction screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

In the screen of FIG. 21, at least a menu name (upper part of the screen), a menu introduction image (left side of the screen),
A menu introduction (right side of the screen) is displayed.

When the "Eating history / recommended menu" button is selected on the screen shown in FIG. 21, the process proceeds to step S162.
Proceeding to 6, the search unit 160 of the on-site guide server 100 extracts the eating history of the customer information 168 and transmits it to the portable terminal 400.

Here, the on-site guide system further includes at least a dedicated terminal installed in each restaurant in the facility, the on-site guide server customer information 168 further stores the customer's eating history, and the updating section 170 The eating history of the customer information 168 may be updated based on the personal identification information transmitted from the dedicated terminal, the date and time of eating, and the restaurant identification information for identifying the specific restaurant.

[0210] Further, the dedicated terminal may further include a menu input device for inputting a menu at the time of settlement, and the eating history of the on-site guide server may further include the eaten menu.

[0211] The process proceeds to step S1613, and the eating history screen as shown in Fig. 22 is displayed on the display section 430 of the portable terminal 400. FIG. 22 is a schematic diagram of a eating history display screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

Next, the process proceeds to step S1627,
The recommendation information generation unit of the recommendation information generation unit 161 of the on-site guide server 100 includes the restaurant information 167 and the customer information 168.
Generate recommended menu information from the inside eating history.

In generating the recommended menu, for example, a method of storing the correlation between the menu in the restaurant information 167 and the preference of other menus, matching the eating history, and generating the recommended menu can be considered. .

That is, when a certain menu is eaten,
A menu that has not been eaten yet and has a high correlation between the eaten menu and the preference can be a recommended menu.

On the eating history screen shown in FIG. 22, at least the date of eating, the name of the eating restaurant, and the eating menu are displayed. The name of the eater may be displayed.

In the recommended menu shown in FIG. 23, at least the name of the eater, an introduction image of the menu, and an introduction sentence of the menu are displayed. FIG. 23 is a schematic diagram of a recommended menu display screen displayed on the portable terminal 400 shown in FIG.

When the “menu list” button is selected on the screen of FIG. 23 (Yes in step S1615), the process returns to step S1610.

When the “restaurant list” button is selected (No in step S1615 and step S1615)
The process returns to step S1602. When the "end" button is selected (step S16)
15 and No in step S1616), and the process ends. The case where the “reservation” button is selected will be described later.

The description of the flowchart of FIG. 16 ends here. Next, the description proceeds to FIG. FIG. 24 is a flowchart of the operation of the restaurant reservation process in the in-site guide system shown in FIG.

In the flowchart shown in FIG.
2401 through step S2416 indicate the C of the mobile terminal 400.
The steps S2421 to S2430 are executed under the control of the PU 31.
It is executed under the control of U21.

First, steps S2401 through S240
2403 and steps S2421 to S2422
Correspond to steps S1601 to S160 in FIG.
4 is substantially the same as steps S1621 to S1623, and a description thereof will be omitted. The only difference between the two is that the steps in FIG. 16 are subdivided.

Steps S2404 to S2
405 and step S2423 also correspond to step S1 in FIG.
Steps 609 to S1610 are the same as step S1624, and a description thereof will be omitted.

In step S2405, the menu list screen of FIG. 20 is displayed. When the “reservation” button is selected on the screen in FIG. 20 (Yes in step S2406),
The personal identification information, the restaurant name, and the information requesting the reservation status are transmitted from the portable terminal 400 to the on-site guide server 100. The process proceeds to step S2424. In the on-site guide server 100, the search program of the search unit 160 refers to the reservation information of the restaurant information 167, and the portable terminal 400
The display information for displaying the reservation information is transmitted to the user. If the “restaurant list” button is selected on the screen in FIG. 20 (No in step S2406), the process returns to step S2402.

[0224] Next, the process proceeds from step S2424 to step S2407, and the display 43 of the portable terminal 400 is displayed.
At 0, a reservation status screen (not shown) is displayed.

On the reservation status screen, the ratio of vacant seats to reserved seats is displayed in a bar graph for each time zone of the restaurant, and selection buttons or links for selecting a specific time zone are displayed. For example, in the time zone from 11:30 to 12:05, vacant seats are 60%, reserved seats are 40%, and 12: 1.
In the time zone from 0 to 12:45, vacant seats are 20% and reserved seats are 80%. Then, the process proceeds to step S240
Proceed to 8.

Next, on the screen of FIG. 25, if there is a vacancy in the selected time zone and a specific time zone is selected (Yes in step S2408, and Y in step S2409).
es), the process proceeds to step S2425, where the search program of the search unit 160 of the on-site guide server 100 retrieves the restaurant status 167 from the restaurant information 167, the reservation status in the designated time zone, the seat layout map information, and the display for temporary reservation screen display described later. The information is extracted and transmitted to portable terminal 400, and the process proceeds to step S2410. FIG.
It is the schematic of the seat reservation information screen displayed on the portable terminal 400 of the guide system inside a hall shown in FIG.

At step S2410, portable terminal 400
The screen shown in FIG. 25 is displayed on the display unit 430. FIG.
On the screen 5, at least a restaurant name, a layout diagram of seats, and a time zone are displayed. In the seat layout diagram, reserved seats and vacant seats are displayed in different shapes and colors.

For example, vacant seats are displayed in light blue, and reserved seats are displayed in red. In FIG. 25, the seats of A1 and B2 have been reserved, and the seats of B1 and C2 are vacant seats. The vacant seats are buttons and can be selected.

In the screen of FIG. 25, buttons for changing the time zone (buttons for "previous time zone" and "next time zone") and a "reservation application" button are displayed. FIG. 25
The restaurant name and time zone indicated by are stored in the RAM 32.

When the button for a specific vacant seat (for example, “B1”) is selected on the screen of FIG. 25 and the button of “reservation application” is selected, a temporary reservation screen shown in FIG. 26 is displayed. FIG. 26 is a schematic diagram of a temporary reservation screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

When the number of people is input on the screen shown in FIG. 26 and the "menu registration" button is selected, the process proceeds to step S2.
Proceed to 411.

Note that when a button for a specific vacant seat (for example, “B1”) is selected on the screen of FIG. 25 and the “reservation application” button is selected, the provisional reservation screen is requested from the portable terminal 400 for the first time. Alternatively, the display information of the temporary reservation screen may be transmitted from the on-site guide server 100 to the mobile terminal 400.

[0233] In step S2411, temporary reservation information (personal identification information, restaurant name, time zone, and number of people) is transmitted to the on-site guide server 100. The processing is step S2426
The reservation information of the restaurant information 167 is updated by the update program of the update unit 170 of the on-site guide server 100. Further, display information for displaying menu information of the restaurant is transmitted to the mobile terminal 400.

[0234] The process proceeds to step S2412, and a menu registration screen shown in FIG. 27 is displayed on display portion 430 of portable terminal 400. FIG. 27 is a schematic diagram of a menu registration screen displayed on portable terminal 400 shown in FIG.

In FIG. 27, at least a menu name, a price of the menu, and an order quantity input column of the menu are displayed, and an "application" button for making a reservation is also displayed.

In FIG. 27, when a number is entered in the order quantity input field of the specific menu and the “apply” button is selected, the personal identification information and the selected menu and quantity are transmitted to the on-site guide server 100.

[0237] The process proceeds to step S2427, and the reservation information of the restaurant information 167 is updated (the menu is registered) by the update program of the update unit 170 of the in-site guide server 100. Further, display information for displaying the reservation confirmation screen is transmitted to portable terminal 400.

[0238] The process proceeds to step S2413, and a reservation confirmation screen shown in FIG. 28 is displayed on display portion 430 of portable terminal 400. FIG. 28 is a schematic diagram of a reservation confirmation screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

In FIG. 28, at least a restaurant name, a reservation person name, a time zone, a symbol indicating a seat, the number of people, and an order menu are displayed. The total amount may be displayed.

In the screen shown in FIG. 28, when the reservation contents are not changed and the "reservation confirmation" button is selected (step S2414).
No) The information to confirm the reservation is transmitted from the portable terminal 400 to the on-site guide server 100. The processing proceeds to step S2429, and the updating unit 1 of the on-site guide server 100
70 update programs, restaurant information 167
Is updated (final reservation).

When the contents of the reservation are changed on the screen shown in FIG. 28 and the “change reservation” button is selected (step S2414)
Yes), the process proceeds to step S2415, and information to cancel the provisional reservation is transmitted from the portable terminal 400 to the on-site guide server 100. The process proceeds to step S2430, and the temporary reservation information of the restaurant information 167 is deleted by the update program of the update unit 170 of the on-site guide server 100.

Next, the process proceeds to step S2416,
A small screen (not shown) is displayed, and it becomes possible to select and enter whether or not to reserve another restaurant. If the user selects to reserve another restaurant (Yes in step S2416)
s) The process returns to step S2402. When the end is selected, the process ends.

Next, a swap process for restaurant reservation according to the second embodiment of the present invention will be described with reference to FIG. FIG. 29 is a flowchart of the operation of the restaurant reservation swap process in the in-site guide system shown in FIG.

In the flowchart of FIG.
2901 through step S2908 correspond to the first portable terminal 40
0 is executed under the control of the CPU 31 at step S29.
21 to step S2930 are the guide server 100 in the hall.
Is executed under the control of the CPU 21 in step S294.
Steps 1 to S2943 are executed under the control of a CPU (not shown) of a second mobile terminal (not shown). The owner of the first mobile terminal 400 is a requester for a restaurant reservation change, and the owner of a second mobile terminal (not shown) is a person who receives a request for a restaurant reservation change.

First, in step S2901, the portable terminal 4
00, a server connection request is transmitted to the inside guide server 100, and the display information generation unit 130 transmits initial screen information to the portable terminal 400 in step S2921.
In 2902, an initial screen (menu selection screen) (not shown) is displayed on the display unit 430 of the portable terminal 400, and when a menu of a reservation change request is selected, information of the selected menu and personal identification information are displayed in the on-site guide server 100. Sent to.

[0246] In step S2922, based on the personal identification information, the reservation information of the restaurant information 167 is retrieved.
0, the current reservation information is extracted, and the display information generating unit 130 transmits the display information of the reservation change screen to the mobile terminal 400.

At step S2903, portable terminal 400
The reservation change screen shown in FIG. 30 is displayed on the display unit 430. FIG. 30 is a schematic diagram of a reservation swap application screen displayed on the portable terminal 400 of the hall guide system shown in FIG.

In FIG. 30, the current reservation time zone is displayed.
Select the desired (after change) reservation time zone and whether or not to change seats.

When the “change request” button is selected in FIG. 30, the flow advances to step S2904 to transmit the personal identification information, the restaurant name, the reserved time slot after the change, and whether the seat can be changed to the on-site guide server 100. Is done. The transmitted information is stored in the RAM 22.

The processing advances to step S2923, where the search program of the search unit 160 of the on-site guide server 100 is
The reservation information in the restaurant information 167 is searched to check whether there is a vacant seat in the changed time zone, and the reservation information of the inquiry result is transmitted to the mobile terminal 400.

In step S2905, the reservation information is displayed on the display unit 430. If there is a vacancy in the changed time zone (Yes in step S2906), the screen shown in FIG. Transmitted to the server 100, and in step S2925, updates the
The update program 0 updates the reservation information in the restaurant information 167, and ends the processing.

If there is no vacancy in the time slot after the change (No in step S2906), the process proceeds to step S2924, where the reservation information of the restaurant information 167 is searched based on the change request information stored in the RAM 22, and the change request is made. The previous personal identification information is extracted.

Guide information server 100 The display information of the reservation change request is transmitted from the guide server to the second portable terminal specified by the personal identification information.

At step S2941, the screen shown in FIG. 31 is displayed on the display unit (not shown) of the second portable terminal. FIG. 31 is a schematic diagram of a reservation swap approval screen displayed on the portable terminal 400 (second portable terminal) of the in-site guide system shown in FIG.

[Consent] by owner of second portable terminal
If the button or the “reject” button is selected, the process proceeds to step S2942, and a response is transmitted from the second mobile terminal to the on-site guide server 100.

In step S2926, if the in-site guide server 100 receives the response and there is a consent response (Yes in step S2927), step S292 is performed.
In step 8, the reservation time of the reservation information in the restaurant information 167 is exchanged, and in step S2929, the portable terminal 400 and the second portable terminal are notified of the new reservation time.

At S2908, the screen shown in FIG. 32 is displayed on display portion 430 of portable terminal 400. FIG. 32 shows a portable terminal 4 in the in-site guide system shown in FIG.
It is the schematic of the new reservation time display screen displayed on 00 (1st portable terminal).

In step S2943, a similar screen whose time zone is opposite to the screen of FIG. 32 is also displayed on the second portable terminal. Further, in the hall guide server 100, in step S2930, the incentive information of the holder of the second mobile terminal in the customer information 168 is updated, and the meal 5% discount is stored.

On the other hand, if there is a rejection response or no response at step S2926 (step S2927)
If No), the process ends. In this case, information indicating that the reservation change could not be performed due to lack of space may be transmitted to the portable terminal 400.

[0260] In this embodiment, a restaurant currently open for business is photographed by the remote control camera. However, many people feel reluctant to photograph a scene of eating at the restaurant.

Therefore, each restaurant is photographed outside the business hours of the restaurant, and the photographed image is stored in the restaurant information 167.
, An image corresponding to the camera operation information input from the camera operation unit 423 of the mobile terminal 400 is extracted from the restaurant information 167, and transmitted to the mobile terminal 400.

The description of the second embodiment has been completed. According to the present embodiment, the user operates the remote control camera from the mobile terminal by using the waiting time, and checks the menu and reservation status while selecting the photographed image inside the restaurant to select the most suitable restaurant. You can make a reservation. Further, even if the attraction viewing time is longer than expected and it is not likely to be in time for the reserved time, another person can request a reservation change, so that the reserved time can be flexibly changed.

(Third embodiment of the guide system in the hall)
Next, the description moves to the third embodiment. In the present embodiment, a mechanism will be described in which, when the mobile terminal 400 includes a photographing unit, a photographed image is stored in the on-site guide server 100 and edited so that a commemorative album or the like can be easily created.

FIG. 33 is a configuration diagram showing a system configuration of an inside guide system according to the third embodiment of the present invention. The on-site guide server 100, the portable terminal 400, and the print service device 700 are connected to each other by a wireless communication line via the wireless relay device 200. Specifically, for example, a so-called wireless LAN may be used.

The portable terminal 400 is, for example, a PDA (Personal Data Assistant) or a portable telephone, a transmitting / receiving unit 410 for transmitting / receiving information to / from the outside, an input unit 420 for inputting information inquiry conditions, an inquiry result. The display unit 430 includes a display unit 430 that displays characters and still image information, and an identification information storage unit 450 that specifies the operator of the mobile terminal.

The personal identification information stored in the identification information storage section 450 is transmitted from the transmission / reception section 410 at regular time intervals. The input unit 420 includes a photographing unit 42.
4 is included.

The photographing section 424 is specifically a portable terminal 4
00 is a built-in digital camera or an external camera unit that can be attached to the portable terminal 400.

The portable terminal 400 may be lent to visitors at the entrance of a playground such as a theme park or an event venue, or may be brought in after installing the program on a portable terminal owned by the user. Details have been omitted because they have already been described in the description of the embodiment.

The print service device 700 includes a transmission / reception unit 7 for transmitting and receiving image information and text information for printing.
10 and a print information generation unit 720 for generating image information for printing.

[0270] A second editing unit (not shown) for editing image information or text information for printing based on the editing information transmitted from the input unit of the portable terminal 400 may be further provided. Further, a printing device 800 is directly connected to the print service device 700.

Radio relay apparatus 200 includes a radio relay unit (not shown) that relays radio waves.

The on-site guide server 100 includes a transmitting / receiving unit 110 for transmitting / receiving information to / from the outside, map information 125 for storing an entire map and a partial map of the theme park, etc., information on the stores in the facility and the stores. Product information 165 storing information on products sold in the market, attraction information 166 storing attraction information including at least attraction introduction information and schedule information, restaurant information 167 storing restaurant information such as restaurants in the facility, Based on the customer information 168 for storing the customer's personal information and eating history, etc., the updating unit 170 for updating the customer information 168, the product information 165, the attraction information 166, the restaurant information 167, the customer information 168, and the mobile information based on the map information 125. Search result information matching the inquiry information transmitted from the terminal 400 Search section 160 and out, the mobile terminal 40
0 includes a display information generation unit 130 that generates display information for displaying the search result information and the updated customer information.

[0273] The search section 160 stores product information 165.
And a viewing information generating unit 162 for generating viewing information of a specific individual from the attraction information 166, the restaurant information 167, and the customer information 168. The updating unit 170 includes image information and text information to be printed by the print service apparatus 700. Is further provided.

Next, the hardware configuration of the on-site guide server 100 is the same as that of the first embodiment. The RAM 22 stores not only an operation system program but also each application program, that is, a search program and a search program corresponding to the search unit 160. Each program such as a viewing information generating program corresponding to the viewing information generating unit 162, an updating program corresponding to the updating unit 170, and a display information generating program corresponding to the display information generating unit 130 is loaded. These application programs are controlled by the CPU 21. Executed below. The RAM 22 also stores temporary data such as variables and arrays.

The hard disk 28 has an operation system, application programs and map information 12.
5, merchandise information 165, attraction information 166, restaurant information 167, and customer information 168 are stored. These are appropriately read out to the RAM 22 under the control of the CPU 21.

Next, the hardware configuration of the portable terminal 400 is the same as that of the first embodiment except that the portable terminal 400 has a connection interface with a photographing unit or a camera unit. An input program corresponding to the unit 420 and a display program corresponding to the display unit 430 are stored and executed under the control of the CPU 31. Note that a transmission / reception program corresponding to the transmission / reception unit 410 is included in the operation system program. The personal identification information stored in the identification information storage unit 450 is stored in the RAM 32. In this embodiment, the RAM 32 is a nonvolatile memory. The personal identification information is stored in the micro hard disk 3
8 may be stored.

Transmission / Reception Unit 7 of Print Service Apparatus 700
And a print information generating unit 7
20 and a second editing program corresponding to a second editing unit (not shown) are loaded from an auxiliary storage device (not shown) to a RAM (not shown), and a CP (not shown).
It is executed under the control of U.

Next, with reference to FIG. 34, the operation of the digital image service processing in the in-site guide system shown in FIG. 33 will be described. FIG. 34 is a flowchart of the operation of the digital image service processing in the hall guide system shown in FIG.

In this flowchart, step S340
1 to S3406 correspond to the CPU 3 of the mobile terminal 400.
Steps S3421 through S3430 are executed under the control of the CPU 21 of the on-site guide server 100.
Steps S3431 to S3432 are executed under the control of a CPU (not shown) of the print service apparatus 700. Step S34
27 to S3430 may be performed by a dedicated server (not shown) different from the on-site guide server 100 connected via the wireless relay device 200.

First, in step S3401, the image captured by the photographing section 424 of the portable terminal 400 is stored in the RAM.
32. In step S3402, information indicating that the screen of the image service is selected from the initial screen of the in-site guide system is transmitted to the in-site guide server 100.

In step S3421, the portable terminal 400
The display information generating unit 130 of the in-site guide server 100 generates display information of the image service screen based on the request from

At step S3402, portable terminal 400
Receives the display information of the image service screen, and displays
At 0, a screen as shown in FIG. 35 is displayed. FIG. 35 shows the portable terminal 4 in the guide system in the hall shown in FIG.
It is the schematic of the use service selection screen of the digital image service displayed at 00.

On the screen shown in FIG. 35, a list of digital image services (digital photo services) is displayed on a menu. A selection button or link information for selecting each menu is displayed.

Next, in step S3404, when a specific service is selected from the services in FIG. 35 and the “select photo” button is selected, the personal identification information stored in the identification information storage unit 450 is selected. The service information is
It is transmitted to the inside guide server 100.

[0285] In step S3422, the search program of the search unit 160 of the on-site guide server 100 checks the customer information 1
A search image 68 is extracted, and a past captured image is extracted based on the personal identification information, and the display information generating program of the display information generating unit 130 generates display information of the screen of the individual image service and a reduced image of the past captured image. Then, it transmits to portable terminal 400.

At step S3405, portable terminal 400
An image selection screen as shown in FIG. FIG. 36 is a schematic diagram of a created image selection screen displayed on the portable terminal 400 in the hall guide system shown in FIG.

On the screen shown in FIG. 36, the photographed image of the day stored in the RAM 32 and the past photographed image are reduced and displayed. When the “attraction introduction image” button is selected in FIG. 36, the search program of the search unit 160 of the on-site guide server 100 extracts the attraction introduction image from the attraction information 166, and the display information generation program of the display information generation unit 130 changes the attraction introduction image. Is generated and transmitted to the mobile terminal 400.

In FIG. 36, a selection button (1
Square button next to the number from to 6) is displayed,
By selecting each button, it is possible to specify selection of the photograph.

If the “select image transmission” button is selected in FIG. 36, the process advances to step S3405 to store the selected image data of the captured images stored in the RAM 32 and the in-site guide server 100. The information identifying the image selected in the image data and the personal identification information are
It is transmitted to the inside guide server 100.

In the step S3423, the guide server 1 in the hall
00 stores the transmitted information in the RAM 22, the display information generation program of the display information generation unit 130 generates display information for displaying a screen for specifying detailed conditions, and transmits the display information to the portable terminal 400.

Next, in step S3406, the screens of FIGS. 37 to 40 are displayed on the display unit 430 on the portable terminal 400 based on the transmitted display information based on the selected service.

FIG. 37 is a schematic diagram of a digital photograph order designation screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

FIG. 37 shows that when the “+” button is selected for a certain photo, the digital photo is moved by one, and
When the "-" button is selected, the photograph moves one position forward. When the "x" button is selected, the photo is deleted.

FIG. 38 is a schematic diagram of a picture decoration designation screen of the digital print service displayed on the portable terminal 400 of the hall guide system shown in FIG.

In FIG. 38, a picture frame such as a diamond shape or a heart shape can be designated. By selecting the “next page” or “previous page” button, you can select a photo frame on another page.

FIG. 39 is a schematic diagram of a screen for designating a destination of a photograph of a digital print service displayed on the portable terminal 400 of the in-site guide system shown in FIG.

FIG. 40 is a schematic diagram of an album editing screen when a service for burning a digital photograph displayed on the portable terminal 400 of the hall guide system shown in FIG. 33 to a CD-R is selected. .

In FIG. 40, “page design” on the left side of the screen is for designating a photo frame, and the upper right portion is a design selection screen for a move designation button for moving to the next page in a photo album on a CD-R. .

In the lower right part of the screen, a title to be printed on the surface of the CD-R is input. When the button of "input caption" is selected in FIG. 40, a caption (annotation character) for each photograph can be input.

When detailed conditions are input in accordance with the screens shown in FIGS. 37 to 40 and, for example, the “burn-in” button is selected in FIG. 40, detailed conditions such as selection and decoration of images are transmitted to the on-site guide server 100. Is done.

The process proceeds to step S3424, where information is extracted from the product information 165, the attraction information 166, the restaurant information 167, and the customer information 168 based on the detailed conditions transmitted by the search program of the search unit 160.

Next, in step S3425, the viewing information generating program of the viewing information generating unit 162 generates viewing information, and the display information generating unit generates final data including the layout.

Next, in step S3426, each final process is executed based on the designated service.

When the CD-R burning service is requested, an HTML sentence is generated in step S3427 based on the photograph order selection in FIG. 37 and the design designation in FIG.
In step S3428, the HTML and the image data are CD-R
It is baked in.

If mail transmission is specified, a mail text as shown in FIG. 41 is generated based on text data input on a text input screen (not shown) in step S3429, and a transmission destination is specified. The image data selected on the screen 37 is attached and transmitted in step S3430. FIG. 41 is a schematic diagram of a screen of a notification mail displayed on the mail destination device in the in-site guide system shown in FIG.

If the print service is designated, in step S3431, based on the conditions designated in FIGS.
0, the print data as shown in FIG. 42 is transmitted to the print service apparatus 700, the print information generation unit 720 of the print service apparatus 700 generates final print information, and the printing apparatus 800 in step S3432. Prints the viewing record. FIG. 42 is a schematic diagram of an example of output of print data output to a device to which a viewing record is output in the in-site guide system shown in FIG.

[0307] In the above description, the detailed conditions are collectively transmitted and the processing is performed. However, the detailed conditions are sequentially transmitted, and the first editing unit 171 of the on-site guide server 100 causes the RAM 22
It is of course possible to sequentially update the data stored in the portable terminal 400 and sequentially transmit the update result to the portable terminal 400 to perform editing by an interactive editing operation.

[0308] A method of generating print data from the detailed conditions designated by the portable terminal 400 by the second editing unit (not shown) in the print service apparatus 700 and the viewing information generated by the on-site guide server 100 is also possible. It is. The difference from the above description is that the editing operation is performed by the on-site guide server 100.
This is only a difference between processing on the print service apparatus 700 side and processing on the print service apparatus 700 side.

The description of the third embodiment has been completed. In the present embodiment, for example, using the waiting time of an attraction, an image captured by a mobile terminal and a past captured image stored in the on-site guide server or an image for introducing an attraction in the site can be arbitrarily combined and used only by oneself. Can be created in the form of paper or CD-R, and only photos can be sent by e-mail.

[0310] The object of the present invention is to provide a system or an apparatus with a recording medium storing software program codes for realizing the functions of the above-described embodiments, and to provide a computer (or CPU) of the system or the apparatus.
And MPU) read out and execute the program code stored in the recording medium.

In this case, the program code itself read from the recording medium implements the functions of the above-described embodiment, and the recording medium on which the program code is recorded constitutes the present invention.

When the computer executes the readout program code, not only the functions of the above-described embodiment are realized, but also the operating system (OS) running on the computer based on the instruction of the program code. ) May perform some or all of the actual processing, and the processing may realize the functions of the above-described embodiments.

Further, after the program code read from the recording medium is written on the recording medium provided in the function expansion card inserted into the computer or the function expansion unit connected to the computer, the program code is read by the instruction of the program code. On the basis of this, it goes without saying that the CPU provided in the function expansion card or the function expansion unit performs part or all of the actual processing, and the processing realizes the functions of the above-described embodiments.

[0314] An object of the present invention is to provide a storage medium such as a hard disk or a memory of a system or an apparatus by distributing a program code of software for realizing the functions of the above-described embodiments via a network.
It is stored in a recording medium such as a D-RW or a CD-R, and the computer (or CPU or MP) of the system or the apparatus is stored.
It goes without saying that this is also achieved by U) reading and executing the program code stored in the storage means or the recording medium.

[0315]

As described above, according to the present invention, a visitor to a theme park can use a portable terminal to take advantage of a waiting time in a queue, etc., as if the merchandise of each store in the theme park is on the spot. You can check the product as if you are in the area, and if there is a product you want, the guide server in the hall recognizes the product number without entering the product number of that product, so you can easily purchase and deliver the product You can ask. Therefore, there is no need to go around a number of dealers and search for products in a crowded manner. In addition, since the business load is also distributed on the dealer side, the number of staff members can be reduced.

Also, the user operates the remote control camera from the portable terminal by using the waiting time, and checks the menu and the reservation status while viewing the photographed image inside the restaurant to select the optimal restaurant to make a reservation. can do. Also,
Even if the attraction viewing time is longer than expected and it is unlikely to be in time for the reserved time, another person can be requested to change the reservation, so the reservation time can be flexibly changed.

Further, for example, by utilizing the waiting time of the attraction, an image taken by the portable terminal and a past photographed image stored in the on-site guide server or an image for introducing the attraction in the site can be arbitrarily combined and used alone. You can create a memory album of the form of paper or CD-R,
It is also possible to send only photos by e-mail, which can be said to be a great contribution to customer satisfaction.

[Brief description of the drawings]

FIG. 1 is a configuration diagram illustrating a system configuration of an in-site guide system according to a first embodiment of the present invention.

FIG. 2 is a configuration diagram showing a hardware configuration of the on-site guide server 100 shown in FIG.

FIG. 3 is a configuration diagram showing a hardware configuration of the portable terminal 400 shown in FIG.

4 is a configuration diagram showing a hardware configuration of the mobile phone when the mobile terminal shown in FIG. 1 is used.

FIG. 5 is a flowchart showing an operation of a personal identification information registration process in the hall guide system shown in FIG. 1;

FIG. 6 is a flowchart showing an operation of a merchandise item selection process in a shop in the hall guide system shown in FIG. 1;

FIG. 7 is a schematic view of a store selection menu screen displayed on the portable terminal 400 of the hall guide system shown in FIG.

FIG. 8 is a schematic diagram of a store information display screen displayed on the portable terminal 400 of the hall guide system shown in FIG.

9 is a schematic diagram of an in-store display image displayed on the portable terminal 400 in the in-site guide system shown in FIG.

FIG. 10 is a schematic diagram of a product information display screen displayed on the portable terminal 400 in the inside guide system shown in FIG. 1;

FIG. 11 is a schematic diagram of a product image display screen in the inside guide system shown in FIG. 1;

FIG. 12 is a schematic diagram of a catalog information display screen displayed on the portable terminal 400 in the in-site guide system shown in FIG.

FIG. 13 is a flowchart of an operation of a merchandise purchase process in a store in the hall guide system shown in FIG. 1;

FIG. 14 is a schematic diagram of a purchase information registration screen displayed on the portable terminal 400 in the in-site guide system shown in FIG.

FIG. 15 is a configuration diagram illustrating a system configuration of an in-site guide system according to a second embodiment of the present invention.

16 is a flowchart of an operation of a restaurant information search process in the inside guide system shown in FIG. 15;

17 is a schematic diagram of a restaurant list screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

18 is a schematic diagram of a restaurant information display screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

19 is a schematic diagram of a restaurant image display screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

20 is a schematic diagram of a menu list display screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

21 is a schematic diagram of a menu detail introduction screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

22 is a schematic diagram of a eating history display screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

23 is a schematic diagram of a recommended menu display screen displayed on the mobile terminal 400 shown in FIG.

24 is a flowchart of an operation of a restaurant reservation process in the in-site guide system shown in FIG.

FIG. 25 is a schematic diagram of a seat reservation information screen displayed on the portable terminal 400 of the inside guide system shown in FIG. 15;

FIG. 26 is a schematic diagram of a temporary reservation screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

FIG. 27 is a schematic diagram of a menu registration screen displayed on portable terminal 400 shown in FIG.

FIG. 28 is a schematic diagram of a reservation confirmation screen displayed on the portable terminal 400 of the in-site guide system shown in FIG.

FIG. 29 is a flowchart of an operation of a restaurant reservation swap process in the in-site guide system shown in FIG. 15;

30 is a schematic diagram of a reservation swap application screen displayed on the portable terminal 400 of the hall guide system shown in FIG.

FIG. 31 is a schematic diagram of a reservation swap approval screen displayed on the portable terminal 400 (second portable terminal) of the inside guide system shown in FIG. 15;

FIG. 32 is a schematic diagram of a new reservation time display screen displayed on the portable terminal 400 (first portable terminal) in the in-site guide system shown in FIG.

FIG. 33 is a configuration diagram illustrating a system configuration of an in-site guide system according to a third embodiment of the present invention.

FIG. 34 is a flowchart of an operation of processing of a digital image service in the inside guide system shown in FIG. 33;

FIG. 35 is a schematic diagram of a use service selection screen of a digital image service displayed on the portable terminal 400 in the hall guide system shown in FIG. 33.

FIG. 36 is a schematic diagram of a created image selection screen displayed on the mobile terminal 400 in the hall guide system shown in FIG. 33.

FIG. 37 is a schematic diagram of a digital photograph order designation screen displayed on the portable terminal 400 of the hall guide system shown in FIG. 33.

FIG. 38 is a schematic diagram of a picture decoration designation screen of a digital print service displayed on the portable terminal 400 of the hall guide system shown in FIG. 33.

FIG. 39 is a schematic view of a screen for designating a destination of a photo of a digital print service displayed on the portable terminal 400 of the hall guide system shown in FIG. 33.

40 is a schematic view of an album editing screen when a service for burning a digital photo displayed on the portable terminal 400 of the hall guide system shown in FIG. 33 to a CD-R is selected.

FIG. 41 is a schematic diagram of a notification mail screen displayed on a mail transmission destination device in the hall guide system shown in FIG. 33;

42 is a schematic diagram of an output example of print data output to a device to which a viewing record is output in the in-site guide system shown in FIG. 33;

[Explanation of symbols]

 Reference Signs List 20 system bus 21 CPU 22 RAM 23 ROM 24 wireless LAN adapter 25 video adapter 26 keyboard 27 mouse 28 hard disk 29 CD-ROM drive 30 system bus 31 CPU 32 RAM 33 ROM 34 wireless LAN module 35 liquid crystal panel 36 keyboard 37 touch panel 38 micro hard disk 39 display panel interface 40 system bus 41 CPU 42 RAM 43 ROM 44 wireless communication module 45 liquid crystal display panel 46 push button 49 display panel interface 100 on-site guide server 110 transmission / reception unit 120 position determination unit 125 map information 130 display information generation unit 140 image correction Part 160 Search part 161 Recommendation information generation part 162 Viewing information generation part 165 Product information 166 Attraction information 167 Restaurant information 168 Customer information storage unit 170 Update unit 171 First editing unit 172 Delivery instruction unit 173 Packaging instruction unit 180 Character identification unit 200 Wireless relay device 210 Reference radio wave generation unit 300 Remote control camera 310 Control information reception unit 320 Photographing change section 330 Photographed image transmitting section 400 Mobile terminal 410 Transmitting / receiving section 420 Input section 421 Pre-order section 422 Information inquiry section 423 Camera operation section 424 Photographing section 430 Display section 440 Radio field intensity measuring section 450 Identification information storage section 600 Camera control server 610 operation information receiving unit 620 camera control unit 700 print service device 710 transmitting / receiving unit 720 print information generating unit 800 printing device

 ──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor Yoshihiro Kawana 3-11-28 Mita, Minato-ku, Tokyo Canon Sales Inc. (72) Inventor Koji Fujita 3-11-28 Mita, Minato-ku, Tokyo Canon Sales (72) Inventor Hisashi Aizawa 3-11-28 Mita, Minato-ku, Tokyo Canon Sales Co., Ltd. (72) Inventor Haruhiko Kojima 3-11-28 Mita, Minato-ku, Tokyo Canon Sales Co., Ltd. ( 72) Inventor Mitsuru Shimamoto 3-11-28 Mita, Minato-ku, Tokyo Inside Canon Sales Co., Ltd.

Claims (35)

[Claims] 1. An on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal includes identification information storage means for storing personal identification information; Input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product;
Display means for displaying at least characters and still images; the wireless relay device includes relay means for transmitting and receiving radio waves; and the on-site guide server includes at least a product number and a sale for selling a product having the product number. Product information storage means for storing product information including shop information;
Map information storage that stores map information that includes at least an entire map illustrating the entire facility and a detailed map that illustrates a part of the facility and that is associated with the shop information and includes information for displaying the location of the shop. Means, customer information storage means for storing at least personal information including personal identification information and information on a billing method, and the product information and the map information based on inquiry information sent from the portable terminal via the communication line. And a display information generating means for generating display information for causing the portable terminal to display the search result information via a communication line. Guide system inside the hall. 2. The product information further includes a product name, a product price, and a product image, and the information on the charging method includes information on a credit card number and an expiration date of the credit card. Guide system in the hall. 3. A remote control camera connected via the wireless relay device and installed in a store, wherein the input means of the portable terminal inputs camera operation information, and the display means further comprises: Camera control means for displaying a moving image including an image captured by a remote control camera, and generating camera control information for controlling the remote control camera based on the camera operation information received from the mobile terminal; 3. The inside guide according to claim 1, further comprising a camera control server, wherein the remote control camera includes a photographing change unit that changes a photographing direction and an angle of view of the camera based on the camera control information. system. 4. The on-site guide server includes: an image correction unit that corrects an image captured by the remote control camera; and a character identification unit that identifies characters in the image based on the image corrected by the image correction unit. The guide system according to claim 3, further comprising: the search unit searches the product information based on the product number identified by the character identification unit. 5. The on-site guide server, wherein a packaging instruction means for instructing packaging of the product based on the purchase information input from the mobile terminal, and an instruction for delivery of the product based on the purchase information input from the mobile terminal. The guide system according to claim 1, further comprising a delivery instruction unit. 6. An on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal includes identification information storage means for storing personal identification information; Input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product;
Display means for displaying at least characters and still images, the wireless relay device includes relay means for transmitting and receiving radio waves, and the on-site guide server includes at least restaurant information including restaurant introduction information and business hours information. Restaurant information storage means for storing
Map information storage means for storing map information including at least an entire map showing the entire facility and a detailed map showing a part of the facility, and storing map information including information for displaying the position of the restaurant in association with the restaurant information; Customer information storage means for storing personal information including at least personal identification information and billing method information; and updating means for updating at least information stored in the restaurant information storage means and information stored in the customer information storage means. A search unit that extracts search result information matching the reference information from the restaurant information and the map information based on reference information sent from the mobile terminal via the communication line; and Display information generating means for generating display information for causing the portable terminal to display the search result information, Lot guide system that. 7. The restaurant introduction information further includes at least a restaurant name, a restaurant category, and a still image, and the billing method information includes a credit card number and a credit card expiration date. The guide system in a hall according to claim 6, characterized in that: 8. The input means of the mobile terminal inputs reservation information of the restaurant and transmits the reservation information and personal identification information to the on-site guide server, and the restaurant information storage means of the on-site guide server comprises: , Further store the seat layout information and the eating reservation information,
The eating reservation information includes at least a time slot, the number of persons, a personal identification number, a reservation menu, and reserved seat information, and the updating unit transmits the eating reservation information based on the reservation information and the personal identification information transmitted from the mobile terminal. The guide system in a hall according to claim 6 or 7, wherein is updated. 9. A dedicated terminal installed at least in each restaurant in the facility, wherein the customer information storage means of the on-site guide server further stores a customer's eating history, and the updating means comprises the dedicated terminal. The eating history of the customer information is updated based on the personal identification information, the date and time of eating, and the restaurant identification information for identifying a particular restaurant transmitted from the customer. Guide system in the hall. 10. The dedicated terminal further comprises menu input means for inputting a menu at the time of settlement, wherein the eating history of the on-site guide server further includes an eating menu. Guide system in the hall described. 11. The on-site guide server, wherein the on-site guide server further stores recommended menu information including at least assumed gender, age, and preference information of the restaurant eater, The guide system according to claim 9 or 10, further comprising a recommended menu determining means for determining a recommended menu from the recommended menu information, the personal information, and the eating history. 12. Connected via the wireless relay device,
A remote control camera installed in a restaurant, wherein the input unit of the mobile terminal inputs camera operation information, and the display unit displays a moving image including an image captured by the remote control camera; A camera control server that includes a camera control unit that generates control information for controlling the remote operation camera based on the camera operation information received from the mobile terminal; and the remote operation camera is based on the camera control information. 7. The inside guide system according to claim 6, further comprising a photographing change unit that changes a photographing direction and an angle of view of the camera. 13. The remote control camera photographs the restaurant, transmits the photographed image to a portable terminal, and the camera control means of the camera control server transmits control information of the remote control camera to the portable terminal. The terminal guide server transmits the seat layout information stored in the restaurant information storage unit and whether or not there is a reservation for eating each seat to the mobile terminal, and the display unit of the mobile terminal transmits camera operation information. A window for displaying the seat layout by changing the color of each seat according to the seat layout information and the presence or absence of a reservation for each seat, and the position of the camera in the restaurant based on the control information of the remote control camera. A first display screen for displaying a total of three windows, a window for displaying a shooting angle, and inputting at least camera operation information A window for displaying an image of the restaurant photographed by the remote control camera, and a window for displaying the position and photographing angle of the camera in the restaurant based on the control information of the remote control camera. 13. The inside guide system according to claim 12, wherein the second display screen is switched and displayed. 14. An on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal includes identification information storage means for storing personal identification information; Input means for inputting inquiry information for inquiring product information, display means for displaying at least characters and still images, and photographing means for photographing an image, wherein a photographed image photographed by the photographing means is provided. Transmitting to the on-site guide server, the wireless relay device includes relay means for transmitting and receiving radio waves, the on-site guide server, attraction information storage means for storing at least attraction information and attraction information including schedule information, Customer information storage means for storing personal information including at least personal identification information and information on a billing method; Search means for extracting, from the attraction information, search result information that matches the inquiry information based on the inquiry information sent from the end via the communication line; and the search result information to the portable terminal via the communication line. And a display information generating means for generating display information for displaying the information, wherein the on-site guide server stores the photographed image received from the mobile terminal in a customer information storage means. 15. The on-site guide server further includes viewing information generating means for generating viewing information based on the photographed image and the attraction information stored in the customer information storage means, and wherein the display information generating means includes the viewing information. 15. The inside guide according to claim 14, wherein display information for displaying information on said portable terminal is generated, and said portable terminal displays said display information received from said inside guide server on said display means. system. 16. The print service apparatus further comprising: a print service device connected to the on-site guide server via the wireless relay device; the print service device includes a receiving unit for receiving print information from the on-site guide server; The input means inputs the viewing information and editing information for editing the photographed image and transmits the editing information to the on-site guide server, wherein the on-site guide server is generated by the viewing information generating means. First selecting the selected viewing information and the photographed image stored in the customer information storage means based on the editing information transmitted from the mobile terminal, and adding the modification information to the viewing information to generate print information. The facility guide server further includes an editing unit, wherein the on-site guide server stores the print information based on the edit information transmitted from the mobile terminal. Lot guide system according to claim 15, wherein the transmitting bets service device. 17. The print service apparatus further comprising a print service device connected to the on-site guide server via the wireless relay device, wherein the input means of the portable terminal is configured such that the search means of the inner guide server specifies the personal identification information by the personal identification information. Input search information for searching for the viewing information and the captured image,
Transmitting the search information and the personal identification information to the on-site guide server, inputting the viewing information and editing information for editing the photographed image, transmitting the editing information to the print service device, The guide server receives the search information and the personal identification information received from the mobile terminal, and transmits the viewing information and the photographed image searched by a search unit based on the search information to the print service device, A service device for receiving the viewing information and the photographed image, selecting and editing the viewing information and the photographed image based on editing information transmitted from the mobile terminal, The guide system according to claim 15, further comprising a second editing unit that generates print information by adding decoration information to the image. 18. An on-site guide server of an on-site guide system connected to a portable terminal and a wireless relay device via a communication line, wherein the item includes at least a product number and information on a store that sells the product with the product number. Product information storage means for storing information;
Map information storage that stores map information that includes at least a general map illustrating the entire facility and a detailed map that illustrates a part of the facility and that is associated with the shop information and includes information for displaying the location of the shop. Means, customer information storage means for storing at least personal information including personal identification information and information on a billing method, and the product information and the map information based on inquiry information sent from the portable terminal via the communication line. And a display information generating means for generating display information for displaying the search result information on the portable terminal via a communication line. A hall guide server of the hall guide system that is the feature. 19. An on-site guide server of an on-site guide system connected to a portable terminal and a wireless relay device via a communication line, the restaurant information storing at least restaurant information including restaurant introduction information and business hours information. Storage means;
Map information storage means for storing map information including at least an entire map showing the entire facility and a detailed map showing a part of the facility, and storing map information including information for displaying the position of the restaurant in association with the restaurant information; Customer information storage means for storing personal information including at least personal identification information and billing method information; and updating means for updating at least information stored in the restaurant information storage means and information stored in the customer information storage means. A search unit that extracts search result information matching the reference information from the restaurant information and the map information based on reference information sent from the mobile terminal via the communication line; and Display information generating means for generating display information for causing the portable terminal to display the search result information, Hall guide server of that lot guide system. 20. An on-site guide server of an on-site guide system connected to a portable terminal and a wireless relay device via a communication line, wherein the attraction information storage stores at least attraction information including attraction introduction information and schedule information. Means, customer information storage means for storing personal information including at least personal identification information and information on a billing method, and the inquiry from the attraction information based on the inquiry information sent from the portable terminal via the communication line. A search unit that extracts search result information that matches information; and a display information generation unit that generates display information for displaying the search result information on the mobile terminal via a communication line. Storing a photographed image received from the portable terminal in customer information storage means. Hall guide server of that lot guide system. 21. A method for controlling an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal stores personal identification information; An input step of inputting inquiry information for inquiring product information and purchase information for purchasing a product, and a display step of displaying at least characters and a still image, wherein the wireless relay device transmits and receives radio waves. A merchandise information storing step of storing merchandise information including at least a merchandise number and store information for selling the merchandise of the merchandise number, comprising a relay step;
Map information storage that stores map information that includes at least a general map illustrating the entire facility and a detailed map that illustrates a part of the facility and that is associated with the shop information and includes information for displaying the location of the shop. A customer information storage step of storing personal information including at least personal identification information and information on a billing method; and the product information and the map information based on reference information sent from the mobile terminal via the communication line. And a display information generating step of generating display information for displaying the search result information on the portable terminal via a communication line. Control method of the guide system inside the hall. 22. A method for controlling an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal stores personal identification information; An input step of inputting inquiry information for inquiring product information and purchase information for purchasing a product, and a display step of displaying at least characters and a still image, wherein the wireless relay device transmits and receives radio waves. A relay information storage step, wherein the on-site guide server stores restaurant information including at least restaurant introduction information and business hours information;
A map information storing step of storing map information including at least an entire map illustrating the entire facility and a detailed map illustrating a part of the facility, and storing map information including information for displaying the position of the restaurant in association with the restaurant information; A customer information storage step of storing at least personal information including personal identification information and information of a billing method; an update step of updating at least the restaurant information and the personal information; and a transmission step from the portable terminal via the communication line. A search step of extracting search result information matching the inquiry information from the restaurant information and the map information based on the inquiry information; and a display for displaying the search result information on the portable terminal via a communication line. And a display information generating step of generating information. 23. A method for controlling an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal stores personal identification information; An input step of inputting inquiry information for inquiring product information, a display step of displaying at least characters and a still image, a photographing step of photographing an image, and a photographed image photographed by the photographing means. Transmitting to a server, the wireless relay device includes a relay step of transmitting and receiving radio waves, and the on-site guide server stores attraction information including at least attraction introduction information and schedule information. A customer information storing step of storing personal information including at least personal identification information and information on a billing method; A search step of extracting search result information that matches the inquiry information from the attraction information based on the inquiry information sent from the mobile terminal via the communication line, and the search result to the mobile terminal via the communication line A display information generating step of generating display information for displaying information, wherein the in-site guide server includes a step of storing the photographed image received from the mobile terminal. Method. 24. A recording medium storing a program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal stores personal identification information. Identification information storage means for storing, input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product,
Functioning as a display means for displaying at least characters and still images, the in-site guide server, product information storage means for storing at least a product number and product information including a store information selling the product of the product number,
Map information storage that stores map information that includes at least a general map illustrating the entire facility and a detailed map that illustrates a part of the facility and that is associated with the shop information and includes information for displaying the location of the shop. Means, customer information storage means for storing at least personal information including personal identification information and information on a billing method, and the product information and the map information based on inquiry information sent from the portable terminal via the communication line. And a program causing the portable terminal to function as display information generating means for generating display information for displaying the search result information on the portable terminal via a communication line. The recording medium on which it was recorded. 25. A recording medium recording a program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal stores personal identification information. Identification information storage means for storing; input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product;
A restaurant information storage unit that functions as a display unit for displaying at least characters and still images, and stores the restaurant information including restaurant information including at least restaurant introduction information and business hours information;
Map information storage means for storing map information including at least an entire map showing the entire facility and a detailed map showing a part of the facility, and storing map information including information for displaying the position of the restaurant in association with the restaurant information; Customer information storage means for storing personal information including at least personal identification information and billing method information; and updating means for updating at least information stored in the restaurant information storage means and information stored in the customer information storage means. A search unit that extracts search result information matching the reference information from the restaurant information and the map information based on reference information sent from the mobile terminal via the communication line; and For functioning as display information generating means for generating display information for displaying the search result information on the portable terminal. A recording medium recording the program. 26. A recording medium recording a program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal stores personal identification information. Identification information storage means for storing, input means for inputting inquiry information for inquiring product information, display means for displaying at least characters and still images, and function as a photographing means for photographing an image, The on-site guide server, attraction information storage means for storing at least attraction information including attraction introduction information and schedule information, customer information storage means for storing at least personal identification information and personal information including information on a billing method, The attraction information is based on inquiry information sent from the mobile terminal via the communication line. A search unit that extracts search result information that matches the inquiry information from the report, and a display information generation unit that generates display information for displaying the search result information on the portable terminal via a communication line, A recording medium recording a program for storing the photographed image received from the mobile terminal in the on-site guide server. 27. A program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal is an identification for storing personal identification information. Information storage means, input means for inputting inquiry information for inquiring merchandise information and purchase information for purchasing merchandise,
Functioning as display means for displaying at least characters and still images, the shop guide server, product information storage means for storing at least a product number and product information including shop information for selling the product of the product number,
Map information storage that stores map information that includes at least a general map illustrating the entire facility and a detailed map that illustrates a part of the facility and that is associated with the shop information and includes information for displaying the location of the shop. Means, customer information storage means for storing at least personal information including personal identification information and information on a billing method, and the product information and the map information based on inquiry information sent from the portable terminal via the communication line. A program that functions as search means for extracting search result information matching the inquiry information, and display information generating means for generating display information for displaying the search result information on the portable terminal via a communication line. 28. A program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal is an identification for storing personal identification information. Information storage means, and input means for inputting inquiry information for inquiring product information and purchase information for purchasing a product;
A restaurant information storage unit that functions as a display unit for displaying at least characters and still images, and stores the restaurant information including restaurant information including at least restaurant introduction information and business hours information;
Map information storage means for storing map information including at least an entire map showing the entire facility and a detailed map showing a part of the facility, and storing map information including information for displaying the position of the restaurant in association with the restaurant information; Customer information storage means for storing personal information including at least personal identification information and billing method information; and updating means for updating at least information stored in the restaurant information storage means and information stored in the customer information storage means. A search unit that extracts search result information matching the reference information from the restaurant information and the map information based on reference information sent from the mobile terminal via the communication line; and A program functioning as display information generating means for generating display information for displaying the search result information on the portable terminal. Beam. 29. A program applied to an on-site guide system in which a mobile terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the mobile terminal is an identification for storing personal identification information. An information storage unit, an input unit for inputting inquiry information for inquiring product information, a display unit for displaying at least a character and a still image, and a photographing unit for photographing an image. Attraction information storage means for storing attraction information including at least attraction introduction information and schedule information; customer information storage means for storing at least personal identification information including personal identification information and billing method information; and the communication from the mobile terminal. Based on the inquiry information sent via the line, the inquiry information is obtained from the attraction information. A search unit that extracts search result information that matches the information, and a display information generation unit that generates display information for displaying the search result information on the mobile terminal via a communication line. And storing the photographed image received from the portable terminal. 30. A recording medium recording a program applied to an in-site guide server of an in-site guide system in which a portable terminal, a wireless relay device, and an in-site guide server are connected via a communication line, A product information storage means for storing product information including at least a product number and store information for selling the product of the product number;
Map information storage that stores map information that includes at least a general map illustrating the entire facility and a detailed map that illustrates a part of the facility and that is associated with the shop information and includes information for displaying the location of the shop. Means, customer information storage means for storing at least personal information including personal identification information and information on a billing method, and the product information and the map information based on inquiry information sent from the portable terminal via the communication line. And a program causing the portable terminal to function as display information generating means for generating display information for displaying the search result information on the portable terminal via a communication line. The recording medium on which it was recorded. 31. A recording medium which records a program applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line. A restaurant information storage means for storing restaurant information including at least restaurant introduction information and business hours information;
Map information storage means for storing map information including at least an entire map showing the entire facility and a detailed map showing a part of the facility, and storing map information including information for displaying the position of the restaurant in association with the restaurant information; Customer information storage means for storing personal information including at least personal identification information and billing method information; and updating means for updating at least information stored in the restaurant information storage means and information stored in the customer information storage means. A search unit that extracts search result information matching the reference information from the restaurant information and the map information based on reference information sent from the mobile terminal via the communication line; and A program functioning as display information generating means for generating display information for displaying the search result information on the portable terminal. A recording medium recording the beam. 32. A recording medium which records a program applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line. Attraction information storage means for storing attraction information including at least attraction introduction information and schedule information; customer information storage means for storing at least personal identification information including personal identification information and billing method information; and the communication from the mobile terminal. A search unit that extracts search result information matching the inquiry information from the attraction information based on the inquiry information sent via a line, and displaying the search result information on the portable terminal via a communication line. Functioning as display information generating means for generating display information of A recording medium storing a program for causing the server to store the captured image received from the mobile terminal. 33. A program applied to an in-site guide server of an in-site guide system in which a portable terminal, a wireless relay device, and an in-site guide server are connected via a communication line, wherein the in-site guide server includes at least a product number and Merchandise information storage means for storing merchandise information including dealer information for selling the merchandise of the merchandise number;
Map information storage that stores map information that includes at least a general map illustrating the entire facility and a detailed map that illustrates a part of the facility and that is associated with the shop information and includes information for displaying the location of the shop. Means, customer information storage means for storing at least personal information including personal identification information and information on a billing method, and the product information and the map information based on inquiry information sent from the portable terminal via the communication line. A program that functions as search means for extracting search result information matching the inquiry information, and display information generating means for generating display information for displaying the search result information on the portable terminal via a communication line. 34. A program applied to an in-site guide server of an in-site guide system in which a portable terminal, a wireless relay device, and an in-site guide server are connected via a communication line, wherein the in-site guide server includes at least a restaurant Restaurant information storage means for storing restaurant information including information and business hours information;
Map information storage means for storing map information including at least an entire map showing the entire facility and a detailed map showing a part of the facility, and storing map information including information for displaying the position of the restaurant in association with the restaurant information; Customer information storage means for storing personal information including at least personal identification information and billing method information; and updating means for updating at least information stored in the restaurant information storage means and information stored in the customer information storage means. A search unit that extracts search result information matching the reference information from the restaurant information and the map information based on reference information sent from the mobile terminal via the communication line; and A program functioning as display information generating means for generating display information for displaying the search result information on the portable terminal. Beam. 35. A program which is applied to an on-site guide server of an on-site guide system in which a portable terminal, a wireless relay device, and an on-site guide server are connected via a communication line, wherein the on-site guide server includes at least an attraction. Attraction information storage means for storing attraction information including information and schedule information, customer information storage means for storing at least personal information including personal identification information and information on a billing method, transmitted from the portable terminal via the communication line. Search means for extracting search result information matching the inquiry information from the attraction information based on the obtained inquiry information, and display information for displaying the search result information on the portable terminal via a communication line. Functioning as display information generating means that performs A program storing the photographed image received from a band terminal.