JP2002117204A - Device and method for surveying questionnaire, and computer readable recording medium reocrded with program - Google Patents

Abstract

(57) [Summary] [Problem] Mediate between questionnaire survey requesters and questionnaire respondents to efficiently conduct questionnaire surveys. SOLUTION: A client response processing unit 707 receives a request for a questionnaire survey from a survey client, and a questionnaire data recording unit 709 stores the contents of the questionnaire and the conditions for conducting the questionnaire, and a facility data recording unit 710 stores a survey target facility. Is recorded, and when a questionnaire respondent (facility user) requests facility data provision through a terminal, if the conditions for conducting the questionnaire are met, the user response processing unit 704 sends the facility data and A questionnaire is presented, and if there is no answer within a predetermined time, the questionnaire prompting processing unit 706 prompts a questionnaire respondent for an answer. Aggregate and requester processing unit 7
07 presents the questionnaire total result to the survey client.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a surrogate surrogate system and a method thereof for receiving a request from a survey requester of a facility use questionnaire and collecting answers to the questionnaire from users who wish to use the facility.

[0002]

2. Description of the Related Art Conventionally, a user with a certain purpose, for example, a user of a restaurant, department store, or amusement facility, must determine which of the most suitable facilities should be used to achieve the purpose. . In such a case, the user determines the facility to be used by obtaining information using facility data introduced in a book, a magazine, or the Internet in advance. In recent years, with the development of mobile communication, it has become possible to connect to a network from a portable terminal and obtain facility data near a user.

Under such circumstances, the importance of each facility data provided by an information provider has been increasing, and the quality of facility data such as more facility data, more detailed facility data, and user evaluation has been increasing. Sales of books, magazines, the Internet, and mobile communication.

[0004] For this reason, a company that provides facility data has a large number of investigators to conduct surveys on each facility.
Questionnaires are issued to users at each facility, and user evaluations are reflected in facility data. In addition, the questionnaire for the facilities is also given by the owners of the facilities in order to reflect the opinions of users on the facilities for the purpose of improving the facilities. These questionnaire questions and answers are often made by distributing paper or asking questions verbally. The more respondents, the more manpower and time it takes.

[0005]

SUMMARY OF THE INVENTION In an information provider,
A large number of investigators will be required when more detailed and more facility data is obtained or when a questionnaire is conducted to request user evaluation. For this reason, the cost of conducting the survey may be reflected in the prices of books and magazines, which are mediums of facility data, and information provision fees through the Internet and mobile communication, so that the price may be raised.

On the other hand, facility users who acquire facility data acquire facility data from various information media such as books, magazines, and the Internet, but recognize the facility data as an act of promoting the facility. And there is a desire to obtain more detailed and more facility data for free.

[0007] Considering the case where the owner of each facility has conducted a questionnaire, the detailed questionnaire will be reflected in an increase in the usage fee of each facility. In addition, a privately owned restaurant cannot provide a budget for conducting a questionnaire.

[0008] Further, there is a demand from facility data providers and facility owners that they want to narrow down the survey respondents to specific genders and age groups when conducting a questionnaire. If you are a facility data provider, conduct a survey on the gender and age of the magazine and book buyers. In the case of a facility owner, if there are few customers of a specific age group, a survey is conducted to take measures. In that case, if the paper is distributed, it is not possible to identify the respondents. If it is an oral questionnaire, the questionnaire implementer will select it. However, if the condition of the questionnaire respondent is gender and age group, if the condition is based on residence, annual income, occupation, hobby, taste, etc., it cannot be judged by the questionnaire implementer. Therefore, the personal information of the questionnaire respondent is added to the questionnaire items, and the number of questionnaire items increases. In addition, there is a privacy problem for the survey respondents, and it is difficult to obtain the information.

[0009] Considering a user who answers a questionnaire, when an oral answer or a description on paper is requested,
Even if the respondent has an intention to cooperate with the questionnaire, he / she does not want to take time and does not give a response.

[0010] In addition, if a user of the facility is directly requested to cooperate with the questionnaire by the facility operator, the facility may be used for sales activities to the respondent.

The present invention has been made in order to solve the above-mentioned problems, and it is possible to save labor of a questionnaire survey, protect the privacy of respondents, and provide facility data to respondents free of charge. When answering a questionnaire, a privilege can be given. Further, it is possible to reduce the burden of responding to the questionnaire for respondents.

[0012]

FIG. 1 illustrates the principle of operation of a questionnaire survey device according to the present invention. As shown in FIG. 1, the questionnaire survey apparatus receives a questionnaire registration and a service provider data registration request from a service provider (questionnaire survey requester) who provides a service. In the present embodiment, since it is assumed that the service provider has facilities such as restaurants, for example, facility data on facilities such as restaurants is a specific example of the service provider data. Hereinafter, the service provider data will be described as facility data. Next, the questionnaire survey device registers the questionnaire and the service provider data (facility data) that have received the registration request from the service provider (questionnaire survey requester), and stores the registered questionnaire and the service provider data (facility data). Give it to the service user. The service user is a person who uses a service provided by the service provider, for example, a customer who uses a restaurant. next,
The service user receives the service based on the obtained service provider data. Specifically, the service user who has obtained the facility data of the restaurant goes to the restaurant indicated by the facility data and eats at the restaurant (receives service). Next, the questionnaire survey device
A response to the questionnaire for the service is obtained from the service user who has received the service, the questionnaire is totaled based on the obtained questionnaire response, and the result of the questionnaire is transferred to the service provider. The above is the operation principle of the questionnaire survey device according to the present invention.

The questionnaire survey apparatus is provided with means for the survey client to register the facility data to be surveyed and the contents of the questionnaire and means for registering the user. Further, the questionnaire survey device is provided with a means for receiving a facility data acquisition request from a registered user and a means for providing appropriate facility data in response to the acquisition request. Thereby, the user registered in the questionnaire survey device can acquire the facility data registered in the questionnaire survey device. FIGS. 2, 3, and 4 show examples of facility data acquired by the user.

[0014] The questionnaire survey device is provided with means for presenting the survey contents of the questionnaire requested by the survey client and the questionnaire together with the facility data to the user and means for registering the answer of the questionnaire answered by the user. I have. Thereby, the user answers the questionnaire presented from the questionnaire survey device, and registers the answer to the questionnaire in the questionnaire survey device. FIG. 5 shows the contents of the questionnaire conducted by the user.

The means for registering the contents of the questionnaire of the questionnaire survey device can specify the number of surveys and the period of the questionnaire when registering. Further, the questionnaire survey device is provided with a means for storing the number of responses to the questionnaire and a period for conducting the questionnaire, and a means for counting the questionnaire.
When the survey period ends or the number of responses to the survey reaches the designated number of surveys, the survey survey device compiles the survey and sends the survey requester the survey result and each survey. Answer can be provided.

[0016] The means for registering the contents of the questionnaire of the questionnaire survey apparatus is such that the survey requester can designate personal information of the user who wants to obtain an answer, for example, gender, age, income, occupation, place of residence, and the like. it can. In the means for registering the user of the questionnaire survey device, the personal information of the user can be registered. In addition, the means for presenting the contents of the questionnaire survey of the questionnaire survey device to the user is to present the questionnaire when the personal information of the user matches the condition of the personal information of the user who wants to obtain the specified answer. Can be. Accordingly, the questionnaire survey device can present the contents of the survey of the questionnaire to an appropriate user intended by the survey client, using the personal information registered in advance by the user.

The means for registering the contents of the questionnaire of the questionnaire survey apparatus allows the survey requester to designate and register a privilege associated with the answer to the questionnaire. Further, the questionnaire survey device is provided with means for storing and calculating a privilege for the registered questionnaire response. Furthermore, the means for presenting the contents of the questionnaire of the questionnaire survey device is:
The contents of the questionnaire can be presented together with the benefits accompanying the questionnaire. As a result, the questionnaire survey device
It is possible to present to the user a privilege given when answering the questionnaire.

Means for receiving a facility data acquisition request of the questionnaire survey device, means for providing appropriate facility data in response to the acquisition request, and presenting to the user the contents of the survey and the questionnaire requested by the survey client And the means for registering the responses to the questionnaire answered by the user, even if the terminal used by the user is a mobile terminal,
Data and communication used for the mobile terminal can be performed.
In addition, the questionnaire survey device includes a means for receiving the user's consent to conduct the questionnaire, a means for presenting the questionnaire to the user who has accepted the questionnaire, and a means for prompting the user who accepted the questionnaire to answer the questionnaire. Provided. Thereby, the user can freely set the time for answering the questionnaire.

[0019]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiment 1 Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. First, a system configuration including a questionnaire survey device according to the present invention will be described. FIG. 6 is a configuration diagram of a system according to the embodiment of the present invention. In FIG. 6, reference numeral 601 denotes a portable terminal used by a service user (hereinafter, also simply referred to as a user) A who answers a questionnaire. Reference numeral 602 denotes a mobile terminal of the user B who answers the questionnaire. Reference numeral 604 denotes a terminal used by a service provider who requests a questionnaire survey (hereinafter, also referred to as a survey client). Reference numeral 603 stores a questionnaire from the survey requester,
This is a questionnaire survey device that provides a questionnaire to 1,602. The questionnaire survey device 603 and the survey client terminal 604 are connected to a network (Internet) 607.
And data can be transmitted and received in both directions. The user portable terminals 601 and 602 are connected to the network 607 by a wireless line, and can transmit and receive data to and from the questionnaire survey device 603 in both directions. Base stations 605 and 606 are used for the wireless line to realize connection with a wired line and to realize data communication.
Is installed. In FIG. 6, two user terminals and one survey client terminal are described, but the number of user terminals of the present application may be two or more, and the number of survey client terminals may be one or more.

Next, the survey client terminal 604 will be described. The survey client terminal 604 is a general personal computer, and has an input unit such as a keyboard and a mouse in addition to a display unit such as a CRT and an LCD, and understands and specifies a hypertext protocol such as the HTTP protocol. The display data (Web page for PC) of the HTML of the WWW server of the designated URL is displayed on the display unit, and the PC
A web browser for setting input data from an input unit for a form such as a text box, a check box, or a list box included in a web page for use is set. In addition, the survey requester terminal 604 uses an SMTP or PO
Processes e-mail protocols such as P
It is possible to send and receive e-mails to and from the questionnaire survey device connected to the server 07. In addition, the survey client terminal 604 can display the received mail on the display unit, and when the URL is described in the mail content, select the URL with the mouse of the input unit and press the mouse button. By performing an input such as pressing, a Web browser is started, and a Web page of the WWW server of the described URL can be displayed on the display unit.

Next, the user portable terminals 601 and 602 will be described. Each of the user portable terminals 601 and 602 has an input unit such as a key and a cursor key, as well as a display unit such as a CRT and an LCD, and communicates with a terminal or a survey system 603 connected to the network 607 with the HTTP or WAP.
C-HTML (Compact Hyper), which is a language for describing display contents having a hyperlink function for a portable terminal of a WWW server having a specified URL.
Text Make up Language) or WM
L (Wireless Make up Langua)
g)) is displayed on the display unit, and input data from the input unit is set for forms such as text boxes, check boxes, and list boxes included in the mobile device Web page. W
It has an web browser function. The user portable terminals 601 and 602 process e-mail protocols such as SMTP and POP, and can transmit and receive e-mails to and from the investigation system 603 connected to the network 607. The display unit can display the received e-mail. When the URL is described in the contents of the e-mail, select the URL using the cursor keys of the input unit, and perform input such as pressing a key, thereby displaying the Web. The browser function operates, and the Web page of the WWW server of the described URL can be displayed on the display unit.

Next, the internal configuration of the questionnaire survey device will be described. FIG. 7 is a diagram showing the internal configuration of the questionnaire survey device 603. Reference numeral 701 denotes a terminal 604 of the survey requester connected to the Internet, and a portable terminal 6 of the user.
01, 602. Communication unit 7
01 can communicate using a hypertext protocol such as HTTP or WAP, and can make an HTTP request (GET, POST, etc.) from a Web browser.
HTML, C-
It sends out display data described in HTML, WML, or the like. The control unit 702 also receives form data such as text boxes, check boxes, and list boxes included in HTTP requests such as GET and POST, starts a script or program specified by the URL in the control unit 702, and executes Deliver the data. The communication unit 701 processes an e-mail protocol such as SMTP or POP, and can transmit and receive e-mail to and from a questionnaire survey device connected to the network 607.

Reference numeral 702 in FIG. 7 denotes a control unit which is constituted by a CPU and the like, reads data from each storage means, temporarily stores data, performs various calculations and processes, and performs multitask execution by time division. It is possible to execute a plurality of scripts or programs. Scripts and programs executed by the control unit 702 include, in addition to being started from the communication unit 701 by an HTTP request, a script or program executed by the control unit 702 as a new task executed by the control unit 702 itself. Is activated. In addition, a program start timer can be set in the control unit 702, and a specified program can be started at regular intervals.

Reference numeral 704 in FIG. 7 denotes a service user processing unit (hereinafter simply referred to as a user processing unit) which registers a user from a user portable terminal and inquires facility data from the user portable terminal. , Provide the facility data, the contents of the questionnaire survey, the benefits, and the questionnaire, and accept the answer to the questionnaire from the user mobile terminal. In an actual operation, the function of the user processing unit is stored in the program data, the communication unit 701 activates the program data in response to an HTTP request for a URL indicating the user processing, and is executed by the control unit 702. Can be considered.

The connection / disconnection processing unit 705 shown in FIG. 7 performs connection and disconnection processing with the investigation requester terminal and the user portable terminal.
In actual operation, the function of the connection / disconnection processing unit 705 is stored in program data,
The communication unit 701 activates program data in response to an HTTP request to a URL indicating the URL, and the control unit 702 executes the program data.

Reference numeral 706 in FIG. 7 denotes a questionnaire prompting processing unit that sends an e-mail to the user portable terminal that sent the questionnaire and urges the user to answer the questionnaire. The questionnaire prompting processing unit 706 is activated when the user response processing unit 704 sends questionnaire data.

Reference numeral 707 in FIG. 7 denotes a requester response processing unit which is a service provider response processing unit, which processes a request for a questionnaire survey from a service provider (survey requester) terminal and refers to the result of the questionnaire survey. In an actual operation, the function of the requester processing unit is stored in the program data, and the communication unit 701 activates the program data by an HTTP request to a URL indicating the requester processing unit, and is executed by the control unit 702. The form can be considered.

Reference numeral 708 in FIG. 7 denotes a questionnaire end notification processing unit, which sends an e-mail to the requester terminal that has requested the questionnaire, and notifies that the requested questionnaire has ended. The questionnaire end notification processing unit 708 is activated when the user response processing unit 704 receives a response to the questionnaire. The questionnaire end notification processing unit 708 is activated every day by the program activation timer setting of the control unit 702.

Reference numeral 712 in FIG. 7 denotes a questionnaire totalizing unit, which totalizes the questionnaire based on the answers (answer data) of the questionnaire transmitted from the user portable terminal.

Next, a questionnaire data recording unit 709, a facility data recording unit 710, and a user personal information data recording unit 7
11 will be described. Questionnaire data recording unit 70
9, the facility data recording unit 710, and the user personal information data recording unit 711 are storage means. The data stored in each storage unit will be described. By executing the requester correspondence processing unit 707, the data of each questionnaire requested from the survey requester terminal 604 to the questionnaire survey device 603 is stored in the questionnaire data recording unit 709 serving as a storage unit. Questionnaire data recording unit 709
Stores questionnaire data, which is the content of the questionnaire survey of each questionnaire. The questionnaire data describes the name of the survey facility to be surveyed, the survey object, the survey period, the number of surveys, the content of the questionnaire question, and the content of the benefits. Here, the privilege refers to the privilege given to the user by responding to the questionnaire,
For example, a privilege such as a price discount. The questionnaire data recording unit 709 also stores the results of questionnaire counting for each questionnaire data.

The facility data recording section 710 functions as a service provider data recording section. That is, the facility data recording unit 710 records data (facility data) relating to the service provider. In the present embodiment, since the target of the questionnaire survey is a facility such as a restaurant, the service provider data is the facility data. It is not limited. By the execution of the requester correspondence processing unit 707, the information of the facility to be subjected to the questionnaire set in the questionnaire survey device 603 is stored in the facility data of the facility data recording unit 710 as a storage unit. The facility data recording unit 710 stores information that introduces facilities such as the name, type, description, location, and map of each facility for which a questionnaire survey was requested. Also,
The information of each facility in the facility data recording unit 710 stores a survey requester ID and a password for the survey requester to connect to the questionnaire survey device 603.

The user personal information data recording section 711, which is a service user attribute information recording section, includes a user correspondence processing section 70.
In step 4 of registering the user's personal information (attribute information), the user's personal information (attribute information) is stored. When the user correspondence processing unit 704 is executed, the personal information to be registered is stored in the user personal information data recording unit 711 as a storage unit. The user personal information data recording unit 711 stores gender, age, preference, hobby, smoking, annual income, and the like, which are personal information of the user. The user personal information data recording unit 711 stores the total number of benefits given by the user answering the questionnaire, the number of times the questionnaire has been answered, and the answered questionnaire. The user's personal information, the total privilege, the number of responses, and the answered questionnaire stored in the user's personal information data recording unit 711 are searched for a questionnaire provided to the user in response to an inquiry from the user portable terminal 601. Used to make decisions.

Next, the overall flow of the questionnaire survey processing will be described with reference to FIG. First, step S8
At 01, the questionnaire survey device 603 receives the facility data and the questionnaire data from the survey client terminal 604, and records them in the facility data recording unit 710 and the questionnaire data recording unit 709, respectively. Next, in step S802, the questionnaire survey device 603 requests a questionnaire survey and presents a questionnaire to the user portable terminal, and collects answer data to the questionnaire from the user portable terminal. Next, step S8
At 03, the questionnaire survey device 603 tabulates the questionnaire results based on the collected answer data, outputs the tabulated questionnaire results to the survey client terminal, and the survey client terminal acquires the questionnaire results. Hereinafter, each of the steps S801 to S803 will be described in detail.

FIGS. 9 to 12 show an example of processing from the registration of a questionnaire to the acquisition of the result of a questionnaire performed between the survey client terminal 604 and the questionnaire survey apparatus 603. Hereinafter, a flow of requesting a questionnaire and acquiring a result will be described while explaining data transmission / reception between the survey client terminal 604 and the questionnaire survey device 603. Step S8101 of the survey client terminal 604 shown in FIGS.
-Step S8107 (other than step S8105)
This is a process performed by a Web browser. Step S
Step 8105 is performed by the mail client. Steps S8201 to S8207 of the questionnaire survey device 603 are processes executed by the communication unit 701, the control unit 702, the requester processing unit 707, the questionnaire data recording unit 709, the facility data recording unit, and the like. REQ80 sent from the survey client terminal to the questionnaire survey device
01 to REQ8013 are HTTP requests sent by the Web browser. The HTTP request includes a URL specifying a Web page or a processing program to be called and data input to a form on a display screen of the Web browser. REP8002-REP8 sent from the questionnaire survey device to the survey client terminal
Reference numeral 014 denotes an HTTP response sent from the communication unit 701 by each processing program executed by the control unit 702. The HTTP response includes display data to be displayed on the Web browser and data saved as a file by the Web browser. M8008 sent from the questionnaire survey device to the survey client terminal is a mail sent by the questionnaire end notification processing unit 708.

First, a process in which the survey client logs in to the questionnaire survey device will be described. In step S8101, the survey client terminal 604 specifies the REQ8 specifying the URL indicating the connection / disconnection processing unit 705 of the questionnaire survey device.
001 is sent to the questionnaire survey device 603. REQ
In the questionnaire survey device that has received 8001, the control unit 70
2, the connection / disconnection processing unit 705 is activated, and performs the processing shown in step S8201. In step S8201, REP 8002 including the display data of the login screen is returned to the survey requester terminal. The survey client terminal 604 that has received the REP 8002 including the display data of the login screen,
In step S8101, a login screen is displayed to prompt the survey requester to input a requester ID and password.
The requester ID and password entered on the login screen are
By clicking the button on the login screen, RE
The data is sent to the questionnaire survey device as Q8003 data. In step S8201, the questionnaire survey device 6
03 is the requester ID included in the received REQ8003
The authentication process is performed using the password and the password. Right Client I
If the password is D and the password is R, the display data of the registration work screen for selecting a work content by performing a connection procedure is included.
Return EP8004 to the survey client terminal.

Next, a process in which the survey requester registers the contents of the request will be described. In step S8102, the survey client terminal 604 transmits the received display data RE of the registration work screen.
P8004 is received and displayed, and facility data (name, type, content, location, map, etc.) and questionnaire data (survey facility name, survey target, survey period, number of
Prompts for input of questions, benefits, etc.). By clicking a button in the registration work screen, REQ8005 including the facility data and the registration data such as a questionnaire input on the registration work screen is sent to the questionnaire survey device. In the REQ 8005 received by the questionnaire survey device, a URL pointing to the client response processing unit 707 is set, and the client response processing unit is started by the control unit 702 of the questionnaire survey device, and step S8202 is performed. In step S8202, an HTTP response including display data of a registration work screen for confirming registration contents created from the received facility data and registration data such as a questionnaire is returned to the survey requester terminal. In step S8102, the survey client terminal displays the received display data of the registration work screen, and prompts the survey client to confirm the registered contents.
By clicking the confirmation button on the displayed registration work screen, an HTTP request REQ8005 including data indicating that the confirmation button has been pressed is sent to the questionnaire survey device 603. In step S8202, the questionnaire survey device checks the HT for which the registered content has been confirmed.
Upon receiving the TP request REQ8005, the facility data and the like are stored in the facility data recording unit, and the contents of the questionnaire data are stored in the questionnaire data recording unit. Step S82
In 02, after the storage is completed, an HTTP response REP8006 including the data of the display of the registration completion screen indicating that the registration is completed is returned to the survey requester terminal.

Next, the flow of the logout process will be described with reference to FIG. The client who registered the contents of the survey
Click the disconnect button on the displayed registration completion screen,
Log out of the survey device. Step S8
In 103, the survey client terminal sends a REQ8007 that includes a logout command indicating a disconnection request and specifies a URL indicating the connection / disconnection processing unit 705 of the questionnaire survey device to the questionnaire survey device. In the questionnaire survey device that has received REQ8007, the control unit 702 activates the connection / disconnection processing unit 705 and performs step S8203. In step S8203, a cutting process is performed.

Next, a questionnaire is conducted to the user portable terminal, and the questionnaire survey device distributes and collects the registered questionnaire. The specific processing will be described later.

Next, a notice of completion of questionnaire collection will be described with reference to FIG. The questionnaire survey device collects questionnaires from multiple user mobile terminals,
When the registered questionnaire survey implementation period has expired or when the number of questionnaire surveys has been reached, the survey client terminal is notified that the questionnaire collection has ended. Step S8205 of notifying the end of the collection of the questionnaire includes:
Each time the timer is started by the control unit 702 and the questionnaire is collected every day, the processing is performed by the questionnaire end notification processing unit 708 started by the control unit 702. Step S8205
In, the questionnaire end notification processing unit 708 transmits an e-mail M8008 including contents indicating that the collection of the questionnaire has been completed to the e-mail address of the survey requester stored in the facility data recording unit. In step S8105, the survey client terminal receives and displays the mail. Thereby, the survey client recognizes that the collection of the questionnaire has been completed.

Next, a process of obtaining (outputting) a questionnaire result will be described with reference to FIG. Since the collection of the questionnaire has been completed, the survey client terminal acquires the questionnaire result from the questionnaire survey device. First, the survey client terminal logs in to the questionnaire survey device. The process of logging in the survey client terminal and the questionnaire survey device has been described above in the description of step S8101 and step S8201. Step S8106 of the survey client terminal
Performs the same processing as step S8101 described above,
In step S8206 of the questionnaire survey device, the same processing as in step S8201 described above is performed, and REQ800
9, REP8010, REQ8011, REP8012
Transmission and reception. Next, a process in which the survey client terminal acquires the questionnaire result will be described. In step S8107, the survey client terminal receives and displays the received display data of the work screen as the REP 8012, and urges the survey client to input a questionnaire result. The input operation for obtaining the questionnaire results includes designation of the contents of the questionnaire results (only the questionnaire total result, total result of the questionnaire and each questionnaire result, etc.) and specification of the download format. The data input to the work screen is sent to the questionnaire survey device as an HTTP request. In step S8207 of the questionnaire survey device, an HTTP response including display screen data corresponding to the data included in the HTTP request is returned. When a survey requester clicks a download button on a work screen REP8012 for confirming the content and download format of the questionnaire result, an HTTP request REQ8013 including data requesting download of the questionnaire result is sent to the questionnaire survey device. You. In step S8207, based on the content of the designated questionnaire result, a questionnaire total result and a questionnaire response stored in the questionnaire data are created as file data in a designated download format, and HTTP
The response is sent to the survey requester terminal in the response REP8014. In step S8107, the survey client terminal saves the received file data in the storage unit.

After the download is successful, the client logs out of the questionnaire survey device. The logout process of the survey client terminal and the questionnaire survey device has been described in the description of step S8103 and step S8203. The survey requester terminal performs the same processing as in step S8103 described above, and the questionnaire survey apparatus performs the same processing as in step S8203 described above, and the survey requester terminal sends an HTTP including a logout command to the questionnaire survey apparatus. A request is sent.

Next, the implementation of a questionnaire to the user portable terminal will be described with reference to FIGS. FIG. 13 to FIG. 16 show a flowchart of a process for distributing a questionnaire and collecting answers performed between the questionnaire survey device and the user portable terminal. Hereinafter, the flow of questionnaire distribution and answer collection will be described while explaining data transmission and reception between the user portable terminal and the questionnaire survey device. FIG.
Steps S9301 to S9306 (other than step S9304) of the user portable terminal shown in FIG.
b This is a process performed by the browser function. Step S
Step 9304 is performed by the mail client function.
Step S9201 to Step S of the questionnaire survey device
Reference numeral 9206 denotes a communication unit 701, a control unit 702, a user correspondence processing unit 704, a questionnaire data recording unit 709, a facility data recording unit 710, and a user personal information data recording unit 711.
This is a process executed by the above. REQ9001-REQ sent to questionnaire survey device from user mobile terminal
9014 is an HT sent by the Web browser function
This is a TP request. These HTTP requests include a Web page to be called or a UR specifying each processing unit.
L and the data input to the form of the display screen by the Web browser function are included. REP9002-REP sent from survey device to survey client terminal
Reference numeral 9013 denotes an HTTP response sent from the communication unit 701 by each processing unit started by the control unit 702. These HTTP responses include display data displayed by the Web browser function. M900 sent from questionnaire survey device to user mobile terminal
Reference numeral 9 denotes a mail sent by the questionnaire prompting processing unit 706 started by the control unit 702.

First, a process in which the user portable terminals 601 and 602 log in to the questionnaire survey device will be described. In step S9301 of FIG. 13, the user portable terminal refers to the URL pointing to the connection / disconnection processing unit 705 of the questionnaire survey device.
Is sent to the questionnaire survey device. The control unit 702 of the questionnaire survey device that has received the REQ8001 activates the connection / disconnection processing unit 705 and performs step S9201. In step S9201, REP 9002 including the display data of the login screen is returned to the user portable terminal. RE including display data of login screen
Upon receiving P9002, the user portable terminal proceeds to step S9.
At 301, a login screen is displayed to prompt the user to enter a user ID and password. The user ID and password input on the login screen are sent to the questionnaire survey device as REQ9003 data by clicking a button on the login screen. Step S
In 9201, the questionnaire survey device transmits the received REQ
Authentication processing is performed using the user ID and the password included in 9003. If the user ID and password are correct, a connection procedure is performed, and REP9004 including display data of a facility data designation screen for designating facility data is returned to the user portable terminal.

Next, a process in which the user acquires facility data and a questionnaire will be described. In step S9302, the user portable terminal receives and displays the received display data REP9004 of the facility data designation screen.
The user is prompted to input data for specifying the facility such as the location and type of the facility. By clicking the acquisition button on the facility data designation screen, REQ9005 including facility specific data such as the location and type of facility is sent to the questionnaire survey device. In the REQ 9005 received by the questionnaire survey device, a URL pointing to the user response processing unit 704 is set, and the user response processing unit is activated by the control unit 702 of the questionnaire survey device, and step S9202 is performed. In step S9202, the questionnaire survey device
Using the location and type in the received REQ 9005, relevant facility data (facility introduction, map, etc.) is extracted from the facility data recording unit. Further, using the user ID, the personal attribute (sex, age, preference, hobby, annual income, etc.) is acquired from the user personal information data recording unit 711, and the facility to be subjected to the questionnaire survey matching the acquired personal attribute is acquired. Extract the name and contents of the survey. Next, when the privilege is dynamically changed, the privilege is calculated according to the importance and urgency of the survey. As a method of calculating the privilege, there is a method of monotonically increasing the privilege every day with respect to the survey end date. For example, if the privilege is a discount on a product, the discount rate can be increased. In addition, the number of responses up to the end date of the survey is calculated from the arithmetic average of the number of responses to the questionnaire per day performed up to the present, and if the number does not reach the number of questionnaire surveys, the privilege may be increased. The data of a plurality of information display screens is created using the facility data obtained by these processes, the name of the facility subject to the questionnaire survey whose personal attributes match, the contents of the survey, and the benefits. In step S9202, the questionnaire survey device sends REP9006 including appropriate display screen data from the created information display screen to the user portable terminal. The information display screen data sent includes a detailed list of types, a summary of the facility, details of the facility, and the contents of a questionnaire survey. Step S9302
Then, the user portable terminal displays the received HTTP response REP9006, prompts the user to input the type selection, acceptance of the questionnaire, and the like, and sends an HTTP request REQ9007 including these input data to the questionnaire survey device. By transmitting and receiving the HTTP response and the HTTP request in steps S9202 and S9302, the user can acquire the facility data of the designated place, and can check the contents of the survey, the benefits, and the questionnaire of the questionnaire set for the facility. Can be referenced. In step S9202, if the data sent when the user approves the questionnaire is received, the questionnaire survey apparatus copies the questionnaire stored in the questionnaire data to the user personal information data recording unit. The control unit 702 activates a questionnaire prompt processing unit 706 that prompts the user who has accepted the questionnaire to perform the questionnaire.

Next, with reference to FIG. 14, a process for logging out of the questionnaire survey apparatus for using the facility which is the subject of the questionnaire received by the user or for other reasons will be described. The client clicks the disconnect button on the displayed information display screen to log out of the questionnaire survey device. In step S9303, the user portable terminal includes a logout command indicating a disconnection request, and indicates the UR indicating the connection / disconnection processing unit 705 of the questionnaire survey device.
The REQ 9008 specifying L is sent to the questionnaire survey device. In the questionnaire survey device that has received REQ9008, the connection / disconnection processing unit 705 is activated, and step S9 is performed.
Step 204 is performed. In step S9204, a cutting process is performed.

Next, a description will be given of a process of prompting a response to a questionnaire and acquiring a response. The user performs the questionnaire after using the facility because the user has performed the process of approving the questionnaire. Thereby, the implementation of the questionnaire can be performed according to the convenience of the user (for example, the time such as the travel time). However, the user may forget the answer to the questionnaire, and may again think that the answer is troublesome. According to the invention of the present application, it is possible to prompt the user to answer the questionnaire. Hereinafter, with reference to FIG. 15, a process of the questionnaire survey device and the user mobile terminal when the questionnaire survey device prompts the user to perform a questionnaire response will be described. The step S9204 for giving a notification urging the implementation of the questionnaire is performed by the questionnaire reminding processing unit 7 started by the control unit 702 in the step S9202.
06. In step S9204, the process waits until a predetermined time (request waiting time) determined by the facility used has elapsed. Check if there is a questionnaire for the department (if yes, the user has not answered the questionnaire). If not, nothing is performed in step S9204, and the questionnaire prompting processing unit 706 ends. If it exists, a questionnaire prompt message mail M requesting the user to perform a questionnaire is sent to the user's mail address stored in the user personal information data recording unit.
9009 (for example, the used facility data, the contents of the survey, and the number of reminders are described). Step S9204 is a questionnaire prompt message mail M9.
After sending 009, after waiting for a certain period of time, the reminder mail is sent again. In step S9304, the user form terminal receives the questionnaire prompt message mail M
9009 is displayed to urge the user to conduct a questionnaire.

Next, with reference to FIG. 16, the processing of the user portable terminal and the questionnaire survey device when the user answers the questionnaire will be described. First, the user logs in to the questionnaire survey device. The log-in process between the user portable terminal and the questionnaire survey device has been described in the description of step S9201 and step 9301. Step S9305 of the user portable terminal is the same as step S930 described above.
1 is performed, and in step S9205 of the questionnaire survey apparatus, the same processing as in step S9201 is performed, and REQ9010, REP9011, and REQ9 are performed.
012, transmission and reception of the RRP 9013 are performed. Next, a process in which the user portable terminal sends a questionnaire response to the questionnaire survey device will be described. In step S9306, the user portable terminal displays the acquired display data of the facility data designation screen. A hyperlink for reading the questionnaire approved by the user is set on the facility data designation screen. In step S9306, when the user clicks the hyperlink, R including the request for displaying the questionnaire is displayed.
The EQ9014 is sent to the questionnaire survey device. In step 9206, upon receiving the questionnaire display request, the questionnaire survey device sends the display data of the questionnaire display screen stored in the user personal information data recording unit to the user portable terminal. In step 9306, the user portable terminal displays the display screen of the received questionnaire and prompts the user to input the questionnaire. When the user inputs an answer in the form of the questionnaire display screen and clicks a send button, an HTTP request including answer data of the questionnaire is sent to the questionnaire survey device. The questionnaire survey device returns an HTTP response including the display data of the screen for confirming the answer content from the received answer data of the questionnaire. By clicking the confirmation button on the confirmation screen displayed on the user's mobile terminal, the data indicating that the confirmation button was clicked is HTTP.
It is sent to the questionnaire survey device as a request. Upon receiving the confirmation button, the questionnaire survey device proceeds to step S
At 9206, the answer data of the questionnaire is moved to the corresponding questionnaire request area of the questionnaire data recording unit, and a benefit is added to the total privilege of the answered user in the user personal information data recording unit. Increase the number of responses of the responding users. Then, when the number of responses to the questionnaire has reached the set number of surveys, the control unit 702 activates the questionnaire end notification processing unit 708.

After successfully sending the questionnaire, the user logs out of the questionnaire survey device. The logout processing of the user portable terminal and the questionnaire survey apparatus has been described in the description of step S9303 and step S9203. The user portable terminal performs the above-described step S930.
3 and the questionnaire survey device performs the same process as step S9203 described above, and a logout command is sent from the user terminal to the questionnaire survey device.

Next, the processing of the connection / disconnection processing unit 705, the requester processing unit 707, the user processing unit 704, the questionnaire completion notification processing unit 708, and the questionnaire prompting processing unit 706 will be described in detail. In addition, in order to simplify the description and clarify the content of the description, in the description of each processing unit below, screen display data by HTTP between the survey requester terminal and the questionnaire survey device and between the user portable terminal and the questionnaire survey device are input. Without mentioning the sending and receiving of data,
Each processing unit of the questionnaire survey device displays a screen on the display unit of the survey requester terminal and the user portable terminal, and performs an input operation on the input unit of the survey requester terminal or the user portable terminal of the client or the user. Describe as detecting.

FIG. 17 is a flowchart of the connection / disconnection processing unit 705 executed by the control unit 702. First, a description will be given of a process of connecting to the survey client terminal 604 or the user type terminal by the connection / disconnection processing unit 705. In step Sa01, the control unit 702 displays a log-in screen as shown in FIG. 18 on the display unit of the connected terminal (referred to as the survey client terminal 604 or the user portable terminal 601), and the terminal operator ( Specifying the connection form (whether to connect as a survey requester or user) for the survey requester or user, and the I issued at the time of pre-registration
Prompt for D and password. The terminal operator specifies a connection mode using radio buttons 1101 and 1102 (only one of which can be selected) on the login screen 1100, inputs an ID in the edit box 1103, and a password in the edit box 1104, and executes a login process. Press the login button 1105 to perform the operation. Control unit 702
Detects that the login button has been pressed, advances the procedure to the next step Sa02. Step Sa02
Is determined based on the selection status of the pair of radio buttons 1101 and 1102, and if the radio button 1101 indicating the requester has been selected, the process proceeds to step Sa03, and is input to the edit box 1104 and the edit box 1104. The requested ID and password are compared with the requester ID and password stored in the facility data recording unit. If the ID and the password do not match, the process proceeds to step Sa07, and a screen indicating that the ID or the password is invalid is displayed on the terminal. An OK button and the like are arranged on the displayed screen, and the control unit 702
When it is detected that the OK button has been pressed, step Sa0 is performed.
Return the processing to 1. In step Sa03, the control unit 7
02 is the ID where the entered ID and password are stored
If the password matches the password, the process proceeds to step Sa04. In step Sa04, the control unit 702 creates a session ID including the requester ID, stores the session ID in a temporary storage area of the control unit, and manages the connection and disconnection states.
Further, in step Sa04, the requester correspondence processing unit 707
A work selection screen for selecting the selected facility data, questionnaire registration, questionnaire result acquisition, etc., which is the process of the above, is displayed on the client terminal, and the survey requester is prompted to select a desired process, and The user response processing unit 707 is activated by the control unit 702, and stops itself. If the radio button 1102 has been selected, the process proceeds to step Sa05, and similarly to step Sa03, the user ID stored in the user personal information data recording unit registered in advance.
And password. If they do not match, the process proceeds to step Sa07. If they match, step Sa0
The process proceeds to step S6, and a session ID is generated in the same manner as in step Sa04. In step Sa06, a screen for designating facility data as shown in FIG. 19 is displayed on the user type terminal to prompt the user to enter information for designating the facility desired to be used. The control unit 7
02 and stop itself.

Step Sa08 in FIG. 17 is executed by the requester corresponding processing unit 707 and the user corresponding processing unit 704 when disconnecting from the investigation requester terminal 604 or the user type terminal 601. In step Sa08, the session ID created and stored in steps Sa04 and Sa06 at the time of connection is discarded.

FIG. 20 is a flowchart of the processing of the requester processing unit 707. The requester correspondence processing unit 707 is started by the control unit 702 in step Sa04 of FIG. 17 and selects a work selection screen (registered facility data and questionnaire registration, questionnaire result acquisition, etc.) displayed on the survey client terminal in step Sa04. Display screen for
Starting from, each process corresponding to the survey requester is performed by a plurality of display screens and steps corresponding to the display screens.
Further, in step Sb01, when the processing is advanced from the step of the requester correspondence processing unit 707, the work selection screen is displayed again. The work selection screen includes a disconnect button for logging out of the questionnaire survey device.
When detecting that the disconnection button is clicked, the control unit 7
In step 02, the connection / disconnection processing unit is activated to execute step Sa08 shown in FIG. 17, and the processing ends.

First, a process in which the survey client newly registers facility data will be described. This processing is performed by the requester processing unit. In step Sb01, the requester processing unit detects that facility data registration / change has been selected (clicked) from the work selection screen displayed on the survey requester terminal in the connection / disconnection processing unit 705, and step Sb01.
Proceed to b02. In step Sb02, the requester processing unit checks whether facility data of the survey requester is stored in the facility data recording unit 710. Here, since the survey requester has newly registered, the facility data is not registered, and the process proceeds to step Sb03. The requester processing unit displays a facility data registration / setting screen 1400 as shown in FIG. 22 and prompts the survey requester to input the facility data. Note that FIG. 22 shows a state where the screen input by the survey requester is described, and step Sb0
The facility data registration / setting screen 1400 displayed by the step Sb03, which has been processed from step 2, displays an edit box 1401 for inputting the nearest station in the screen, an edit box 1402 for inputting a route from the nearest station of the facility, and a facility. The edit box 1403 for inputting the file name of the map file indicating the above, the combo box 1404 for specifying the type of facility, and the text box 1405 for inputting detailed information of the facility are blank. However, step Sb03
However, if the processing has proceeded from step Sb04, information that has already been input is displayed. 1406 and 1407 on the facility data registration / setting screen 1400 are scroll bars, and are text boxes 14 for inputting detailed information of facilities.
05 can be moved up and down, left and right, and all the inputted contents can be referred to. In step Sb03,
The requester processing unit detects the content input by the survey requester and displays it on the facility data registration / setting screen 1400. The facility data registration / setting screen 1400 has a confirmation button 1408 for requesting the survey requester to perform a process for confirming the inputted facility data, and discards the input contents and displays the work selection screen. There is a work selection button 1409 for returning. In step Sb03, when the requester processing unit detects that the work selection button 1409 has been clicked, the input content is discarded, and the process proceeds to step Sb01.
If it is determined that the confirmation button 1408 has been clicked, the process proceeds to step Sb04. Step S
In b04, the requester processing unit displays a facility data confirmation screen 1500 shown in FIG. 23 for confirming the content of the facility data input to the survey requester on the survey requester terminal, Encourage confirmation of the contents. 1501 displays the nearest station, 1502 displays the itinerary and the type of facility from the nearest station, and 1504 displays detailed information of the facility. 1
The scroll bars 505 and 1506 move the contents of the facility data up and down, left and right, and refer the user to the detailed information of the facility. Reference numeral 1507 reads and displays a map file specified by the user. The scroll bar 1508 moves the entire facility data up and down,
Refer the survey requester to all facility data.
The facility data confirmation screen 1500 has a registration button 150 for storing the registered data in the facility data recording unit 710.
9. Correction button 1 for correcting input facility data
510, there is a work selection button 1511 for discarding the input facility data and returning to the work selection screen. Step S
In b04, the requester processing unit sets the work selection button 15
If it is detected that the user has clicked on the button 11, the process proceeds to step Sb 01. If the user clicks on the correction button 1510, the process proceeds to step Sb 03 and the registration button 1509.
If is clicked, the flow advances to step Sb05. In step Sb05, the nearest station, itinerary, map, type of facility, and detailed information of the facility, which are the input facility data, are stored in the facility data recording unit 710, and a message indicating that the facility data has been registered is requested to be investigated. Display on the user terminal. The display screen of the displayed message includes a work selection button for returning to the work selection screen and a disconnection button for logging out of the questionnaire survey device. In step Sb05,
Step Sb when the work selection button is clicked
In step 03, if the disconnection button is clicked, the control unit 702 activates the connection / disconnection processing unit, executes step Sa08, and terminates the process. As described above, steps Sb01, Sb02, Sb03, and Sb in newly registering facility data of the requester correspondence processing unit 707
04 and Sb05 have been described.

Next, a process of correcting the facility data by the survey client will be described. This processing is also performed by the requester processing unit. In step Sb01, the requester processing unit detects that facility data registration / change has been clicked on the work selection screen displayed on the survey requester terminal in the connection / disconnection processing unit 705, and proceeds to step Sb02. In step Sb02, the requester processing unit checks whether facility data of the survey requester is stored in the facility data recording unit 710. Since the processing is for correcting the facility data, the facility data is registered, and the process proceeds to step Sb06. In step Sb06, if the process has proceeded from step Sb02, the requester-adaptive processing unit sets the facility data recording unit 71
The registered facility data is read from 0, a facility data registration / setting screen 1400 as shown in FIG. 22 is displayed, and the survey requester is prompted to correct the facility data.
When step Sb06 is advanced from step Sb07, information that has already been input is displayed. In step Sb06, the requester-corresponding processing unit detects the content corrected by the survey requester, and enters the facility data registration / setting screen 14
00 is displayed. If it is detected in step Sb06 that the work selection button 1409 has been clicked, the input contents are discarded, the flow advances to step Sb01, and the confirmation button 1
If it is detected that 408 has been clicked, the process proceeds to step Sb07. In step Sb07, the requester processing unit displays a facility data confirmation screen 1500 shown in FIG. 23 for confirming the contents of the corrected facility data to the survey requester on the survey requester terminal. To confirm the contents. If it is detected in step Sa07 that the work selection button 1511 has been clicked, the flow proceeds to step Sb01. If the correction button 1510 has been clicked, the flow proceeds to step Sb06, and the registration button 15
If 09 is clicked, the flow advances to step Sb08. In step Sb08, the requester processing unit deletes the facility data before correction stored in the facility data recording unit 710, stores the corrected facility data in the facility data recording unit 710, and corrects the facility data. Is displayed on the survey client terminal. The display screen of the displayed message includes a work selection button for returning to the work selection screen and a disconnection button for logging out of the questionnaire survey device. In step Sb08, if the work selection button is clicked, the process proceeds to step Sb01. If the disconnection button is clicked, the control unit 70
In step 2, the connection / disconnection processing unit is activated to execute step Sa08 in FIG. 17, and the process ends. As described above, steps Sb01, Sb02, Sb06, Sb07, Sb0 when correcting the facility data of the requester correspondence processing unit 707.
8 has been described.

Next, a process in which the survey client registers a questionnaire will be described. This processing is also performed by the requester processing unit. In step Sb01, the client responding processing unit detects that the questionnaire registration has been clicked on the work selection screen displayed on the survey client terminal by the connection / disconnection processing unit 705, and proceeds to step Sb09. Step Sb0
9, the requester processing unit includes a facility data recording unit 710.
Confirm that the facility data of the survey requester is stored in If not stored, the process proceeds to step Sb23 shown in FIG. 21 to display a message prompting registration of facility data. The displayed message screen has a work selection button. Upon detecting that the work selection button is clicked in step Sb23, the requester processing unit
It returns to step Sb01. In step Sb09,
If it is determined that the facility data of the survey requester is stored in the facility data recording unit 710, the process proceeds to step Sb10. In step Sb10, the requester processing unit checks whether a questionnaire corresponding to the facility data registered by the survey requester is stored in the questionnaire data recording unit 709. If a questionnaire exists in the questionnaire data recording unit 709, the process proceeds to step Sb24 shown in FIG. 21 to display a message urging stop of collection of the questionnaire and acquisition of the result. The displayed message screen has a work selection button. If it is detected in step Sb24 that the work selection button has been clicked, the requester processing unit returns to step Sb01. In step Sb10, when the questionnaire corresponding to the facility data registered by the survey client does not exist in the questionnaire data recording unit 709, the process proceeds to step Sb11. Step Sb11
Is a screen 16 for registering a questionnaire as shown in FIG.
00 is displayed to urge the survey client to input the object and conditions of the questionnaire and the contents of the questionnaire. FIG.
4 shows a state in which the screen input by the survey requester is described, and the questionnaire registration screen 16 displayed by step Sb11 that has been processed from step Sb10 is displayed.
00, a text box 1601 indicating the survey target, a combo box 1606 for selecting the type of privilege, radio buttons 1607, 1609 indicating whether the privilege is set as a fixed value or changing, and edit boxes 1608, 1610 indicating the content of the privilege. A radio button 1611 for specifying that a gender is included in the personal information of a user to be surveyed, and a combo box 16 for specifying a gender
12. Radio button 161 for specifying that the range of age is included in the personal information of the user to be surveyed
3. A list box 1614 for specifying the range of age, a radio button 1615 for specifying that the personal information of the target user of the questionnaire includes a preference, a text box 1616 indicating the content of the preference, and a use target for the questionnaire. Radio button 1621 to specify the range of annual income in the user's personal information, list box 1622 to specify the range of annual income, combo box 1623, list box 1624, personal information of the user to be surveyed, smoking Radio button 1625 to specify whether to include smoking, combo box 1 to specify whether to smoke
626, radio button 1627 for designating the implementation period of the questionnaire, list buttons 1628, 1629, 163 for designating the start and end date and time of the questionnaire
0, 1631, 1632, 1633, a radio button 1634 for designating the number of surveys to be performed,
List button 163 for setting the number of surveys to be performed
5. A text box 1636 for setting the contents of the questionnaire of the questionnaire, a radio button 1637 for specifying that the answer format of the questionnaire is a selection list, 1638 indicating the content of the answer included in the selection list, and a text input of the answer format of the questionnaire Radio button 16 to specify that there is
43 is blank. However, Sb11 which has been processed from step Sb12 displays a value that has already been input. In step Sb11, the requester processing unit detects that the add button 1602 has been clicked, displays an input sub-screen having an input edit box, and inputs a survey target of the questionnaire to the survey requester. Prompt.
In step Sb11, the survey requester inputs an investigation target into the input sub-screen, detects an operation of closing the sub-screen,
Enter the name of the entered survey object in the text box 160
Add to 1. In step Sb11, it is detected that the delete button 1603 has been clicked, and the selected character string in the investigation target displayed in the text box 1601 is deleted. In step Sb11, a function of detecting the operation of the scroll bars 1604 and 1605, moving the display content of the text box 1601 up and down, left and right, and presenting the entire contents of the text box 1601 to the survey requester is provided. I do. Step Sb11
Then, clicks on the add button 1617 and the delete button 1618 are performed by clicking the add button 1602 and the delete button 1603.
A function is provided in which the content of the text box 1616 for displaying the content of the preference can be edited by the survey requester by the same procedure as clicking on. Scroll bar 1
Operations on 619 and 1620 are also performed using scroll bar 1.
According to the same procedure as the operation for 604 and 1605, a function is provided for presenting the entirety of the contents designated as preferences to the survey client. In step Sb11, the add button 1
By providing a function to click on the 639 and the delete button 1640 and to edit the contents of the text box 1638 for displaying the contents at the time of selecting the answer to the questionnaire by the same procedure as the click on the add button 1602 and the delete button 1603. I do. Scroll bar 1
The operations on 641 and 1642 are also performed using scroll bar 1.
According to the same procedure as the operation for 604 and 1605, a function is provided for presenting the entire contents at the time of selecting the answer to the survey client. In step Sb11, the operation on the scroll bar 1644 is detected, and the display content of the questionnaire registration screen can be moved up and down. Although only one question of the content of the questionnaire is shown on display screen 1600, a plurality of questions can be set by operating scroll bar 1644.
In step Sb11, the contents of the questionnaire registration screen 1600 input by the survey requester are detected and displayed on the questionnaire registration screen 1600 as described above. The questionnaire registration screen 1600 has a confirmation button 1645 for requesting that the survey client perform a process for confirming the content of the entered questionnaire, and for discarding the entered content and returning to the work selection screen. Work selection button 164
There are six. In step Sb11, a work selection button 164
If it is detected that No. 6 has been clicked, the input contents are discarded, and the flow advances to step Sb01 to confirm
If it is detected that is clicked, step S
Proceed to b12. In step Sb12, the requester processing unit checks the questionnaire confirmation screen 1 shown in FIG.
700 is displayed on the survey client terminal, and the survey client is urged to confirm the contents. 1701 is a survey object of the questionnaire, 1
702 is a privilege given when conducting a questionnaire,
1703, the condition of the personal information of the user who conducts the questionnaire, 1704, the period of the questionnaire, 1705, the number of questionnaires, combo boxes 1706, 1
In 707, 1708, 1709, and 1710, selection answers to the questions are shown. The scroll bar 1711 moves the entire questionnaire setting screen up and down, so that the survey requester can refer to all questionnaire setting information. On the questionnaire confirmation screen 1700,
A registration button 1712 for storing the input contents in the questionnaire data recording unit 709, a correction button 1713 for correcting the input questionnaire setting information, and an operation for discarding the input questionnaire setting information and returning to the work selection screen There is a select button 1714. Step Sb12 is
If it is detected that the work selection button 1714 has been clicked, the process proceeds to step Sb01, and the correction button 171
When 3 is clicked, the process proceeds to step Sb11,
If the registration button 1712 is clicked, the process proceeds to step Sb13. In step Sb13, the requester-corresponding processing unit stores the survey target, the survey period, the number of surveys, the benefits, the personal information that is the condition of the user who answers the survey, and the contents of the survey, which are the input setting information of the survey. When the survey period is not specified or when the start date and time of the survey period is earlier than the current date and time, a flag indicating that the questionnaire is being collected is set, and the start date and time of the survey period is stored. If is after tomorrow, a program for setting the flag for which the questionnaire is not yet collected during collection is set in the program start timer of the control unit 702. In step Sb13, after performing the storage and the start or start setting of the questionnaire, the requester handling unit displays a message indicating that the questionnaire has been registered on the terminal of the requester. The display screen of the displayed message includes a work selection button for returning to the work selection screen and a disconnection button for logging out of the questionnaire survey device. In step Sb13, if the work selection button is clicked, the process proceeds to step Sb01. If the disconnection button is clicked, the control unit 702 activates the connection / disconnection processing unit and proceeds to step Sa08 shown in FIG.
And terminates the process by itself. As described above, the step S when registering the questionnaire of the requester correspondence processing unit 707 is performed.
b01, Sb09, Sb10, Sb11, Sb12, S
b13 has been described.

Next, a process in which the survey client refers to the result of the questionnaire and the result of each questionnaire will be described. This processing is also performed by the requester processing unit. In step Sb01, the requester processing unit detects that the connection / disconnection processing unit 705 has clicked on the questionnaire result reference from the work selection screen displayed on the survey requester terminal, and proceeds to step Sb20 shown in FIG. . In step Sb20, the requester processing unit checks whether a questionnaire corresponding to the facility data registered by the survey requester is stored in the questionnaire data recording unit 709. If there is no corresponding questionnaire in the questionnaire data recording unit 709, the process proceeds to step Sb25 to display a message notifying that the questionnaire has not been registered.
The displayed message screen has a work selection button. In step Sb25, upon detecting that the work selection button has been clicked, the flow returns to step Sb01. If it is determined in step Sb20 that the questionnaire corresponding to the facility data of the survey requester is stored in the questionnaire data recording unit 709, the requester response processing unit proceeds to step Sb21. In step Sb21,
The requester processing unit reads the survey facility name, object, privilege, survey period, number of collections, and questionnaire result of the questionnaire corresponding to the survey requester stored in the questionnaire data recording unit 709, and shows the result of the questionnaire shown in FIG. Such a questionnaire totaling result screen 1800 is displayed on the survey client terminal, and the total result of the questionnaire is shown to the survey client. 1801 of the questionnaire totaling result screen 1800 indicates the questionnaire survey target, 1802 indicates the privilege given to the user who conducted the questionnaire, 1803 indicates the start date of the survey and the latest date and time when the questionnaire was collected, and 1804 indicates Indicates the number of collected questionnaires, and 1805, 1807, and 1809 indicate the contents of the questionnaire, 1806, 1808, and 1810, respectively.
Shows the ratio of answers to each question. If the period set at the time of questionnaire registration has ended or the target number has been reached, 1803 describes the start date of the survey and the end date and time of the questionnaire collection. Step Sb21
Then, the display content of the questionnaire tallying result screen 1800 is moved up and down in response to the operation of the scroll bar 1811, and the survey requester is made to refer to all of the tallying results of answers to each questionnaire of the questionnaire. Questionnaire count result screen 1
800 includes a work selection button 1813 for returning to the work selection screen and a questionnaire result button 1812 for referring to the result of each questionnaire. Step Sb21
When it is detected that the work selection button 1813 is clicked, the requester processing unit proceeds to step Sb01, and when it detects that each questionnaire result button 1813 is clicked, the process proceeds to step Sb22. Step S
In b22, one questionnaire result for the questionnaire corresponding to the survey requester stored in the questionnaire data recording unit 709 is read, and the user ID stored in the questionnaire result is used to read out the user personal information data recording unit. The personal information of the responding user is searched, and the gender, age, preference,
The annual income, smoking, and the like are read, and a questionnaire result screen 1900 as shown in FIG. 27 is displayed on the survey client terminal, and the total number of each questionnaire is shown to the survey client. In step Sb22, when the process has proceeded from step Sb21, the result of the questionnaire initially answered to the questionnaire is read, and the personal attribute of the user who answered the questionnaire is read and displayed. Step Sb22, when the process proceeds from step Sb22, determines whether the questionnaire was answered after the questionnaire displayed in the previous step or the questionnaire answered before the questionnaire displayed in the previous step. The personal information of the user who answered the questionnaire is read from the questionnaire, and a new questionnaire result screen is displayed.
1901 of the questionnaire result screen 1900 is the content of the personal attribute of the user who answered the questionnaire, and shows gender, age, preference, annual income, and smoking as information that cannot be identified by an individual. 1902 shows the result of the selected answer in the questionnaire. 1903 shows the contents of the answer entered by the user as text. Step Sb2
In step 2, the requester processing unit detects an operation on the scroll bar 1904, moves the contents of the questionnaire result screen 1900 up and down, and causes the requester to refer to all the contents of the questionnaire result. Questionnaire result screen 1
Reference numeral 900 denotes a work selection button 1908 for returning to the work selection screen, a tally result button for displaying the tally result again, and a result of the questionnaire answered after the displayed questionnaire and an attribute of the user who answered the questionnaire. And a previous button for displaying the result of the questionnaire answered before the displayed questionnaire and the attribute of the user who answered the questionnaire. In step Sb22, a work selection button 1908
If it is detected that is clicked, the requester processing unit proceeds to step Sb01 and proceeds to step Sb01.
If it is detected that the button 907 has been clicked, the process proceeds to step Sb21. Next button 1 in step Sb22
If it is detected that the button 906 has been clicked, the process advances to step Sb22 together with data indicating that the next questionnaire is to be displayed. In step Sb22, the previous button 190
If it is detected that No. 5 has been clicked, step Sb is displayed together with data indicating that the previous questionnaire is to be displayed.
Proceed to 22. As described above, the step Sb in referring to the end result or the halfway result of the questionnaire of the client handling unit 707
01, Sb20, Sb21, and Sb22 have been described.

Next, a process in which the survey client stops the questionnaire collection process and obtains the questionnaire result will be described. This processing is also performed by the requester processing unit. In step Sb01, when the connection / disconnection processing unit 705 detects that the questionnaire stop / result acquisition is clicked on the work selection screen displayed on the survey client terminal by the connection / disconnection processing unit 705, the process proceeds to step Sb14. In step Sb14, it is confirmed whether a questionnaire corresponding to the facility data registered by the survey client is stored in the questionnaire data recording unit 709. Questionnaire data recording unit 7
If there is no corresponding questionnaire in step 09, the process proceeds to step Sb25, and a message notifying that the questionnaire has not been registered is displayed. The displayed message screen has a work selection button. Step Sb25
When it is detected that the work selection button is clicked, the process returns to step Sb01. Questionnaire data recording unit 70
If a questionnaire corresponding to No. 9 exists, the process proceeds to step Sb15. In step Sb15, it is checked whether the registered questionnaire is being collected. Step Sb15
Then, the requester processing unit is a questionnaire data recording unit 70
The flag indicating that collection is in progress included in the data of the questionnaire corresponding to No. 9 is checked, and if collection is in progress, the process proceeds to step Sb16. In step Sb16, the requester processing unit displays a message confirming that the collection of the questionnaire should be stopped on the survey requester terminal. The display screen for the message confirming the stop includes a work selection button and a stop button. When it is detected in step Sb16 that the work selection button has been clicked, the process of the control unit 702 returns to step Sb01. In step Sb16,
If it is detected that the stop button has been clicked, the process proceeds to step Sb17. In step Sb17, the requester processing unit deletes the flag indicating that the questionnaire is being collected from the data of the questionnaire in the questionnaire data recording unit 709, and displays a message indicating that the questionnaire collection process has been stopped after the deletion. I do. The display screen of the message indicating the stop includes a work selection button and a data acquisition button. If it is detected in step Sb17 that the work selection button has been clicked, the work of the control unit 702 is performed in step Sb17.
Return to b01. If it is detected that the data acquisition button has been clicked, the process proceeds to step Sb18. Step Sb
18 is a case where a flag indicating that collection is in progress is not set in the data of the questionnaire in the questionnaire data recording unit 709 in step Sb15,
It proceeds from b17. In step Sb18, the requester correspondence processing unit displays a content format setting screen 2000 for specifying the content and data format of the obtained questionnaire result as shown in FIG. Prompt the survey requester to specify the data format. In the content format setting screen 2000, 2001 indicates the questionnaire survey target, 2002 indicates the privilege given to the user when the questionnaire is conducted, 2003 indicates the period during which the questionnaire was collected, and 2004 indicates the number of questionnaire collections. ing. 2005 is the content of the questionnaire results to be acquired (only tally results, tally results and each questionnaire result,
This is a group of a plurality of radio buttons for setting the total result, the result of each questionnaire, and the personal information that can be disclosed to the user who answered. 2006 is a questionnaire data format to be obtained (archive file format lzh,
zip, gzip) are grouped radio buttons. 2007 is the maximum size of a file to be downloaded when acquiring a questionnaire. The plurality of grouped radio buttons have a function of deselecting another radio button when one button is clicked. In step Sb18, the grouped radio buttons 2006, 2007, and The display content is changed in response to the operation on the edit box 2007, and the content and data format of the selected questionnaire are shown to the survey client. In the content format setting screen 2000,
There are a work selection button 2009 and a data creation button 2008. Upon detecting that the work selection button 2009 has been clicked in step Sb18, the requester processing unit returns to step Sb01. If it is detected that the data creation button 2008 has been clicked, the flow advances to step Sb19. In step Sb19, the requester processing unit processes the survey facility name, object, privilege, etc. of the questionnaire corresponding to the survey requester stored in the questionnaire data recording unit 709.
Read the number of records collected during the survey. Step Sb1
If it is determined in step 9 that the contents of the questionnaire are specified as only the results of the survey, only the results of the survey are read. If the contents of the questionnaire are specified including the results of each questionnaire, all the results of the questionnaire are read. When the contents of the questionnaire are specified including the public personal information of each questionnaire, the personal information of the responding user in the user personal information data recording unit is used by using the user ID stored in each questionnaire result. Is read, and the gender, age, preference, annual income, smoking, and the like, which are individual attributes that cannot be identified even if they are made public, are read. In step Sb19, using the read questionnaire total result, each questionnaire result, and the public personal information of the user who answered each questionnaire, step Sb21 is performed.
And the questionnaire total result described in step Sb22 and the display data of the questionnaire confirmation screen of each questionnaire,
The data is collected as one archive file data in a specified data format (for example, lzh). The combined archive file data is divided for each designated maximum file size and given an appropriate name as a download file. In step Sb19, after the download file is created, a download screen 2100 as shown in FIG. 29 is displayed on the survey client terminal. 210
Reference numeral 1 denotes a questionnaire survey target, reference numeral 2102 denotes a privilege given to the user when the questionnaire is conducted, reference numeral 2103 denotes a period during which the questionnaire was collected, and reference numeral 2104 denotes the number of questionnaire collections. Reference numeral 2105 denotes the content of the file to be acquired, and 2106 denotes the format of the archive file and the maximum file size of the download file. Reference numerals 2108 and 2109 and 2110 are hyperlinks for acquiring each download file. In step Sb19, the hyperlink 2108,
Upon detecting that 2109 or 2110 has been clicked, the requester correspondence processing unit sends the file corresponding to each hyperlink to the survey requester terminal, and causes the storage unit of the survey requester terminal to store the file. Download screen 210
0 indicates a disconnect button 2113 and a work selection button 211
2. There is a back button 2111. In step Sb19,
Upon detecting that the return button 2111 has been clicked, the requester processing unit discards the created download file and returns to step Sb18. Step Sb1
In step 9, when it is detected that the work selection button 2009 is clicked, the registration of the questionnaire corresponding to the survey requester stored in the questionnaire data recording unit 709 is performed only when all the download files are stored in the survey requester terminal. The data and the result of the questionnaire, the answer to each questionnaire are deleted, and the process returns to the step Sb01. Step Sb1
9, when it is detected that the disconnection button 2113 is clicked, the questionnaire data recording unit 70 is used only when all the download files are stored in the survey client terminal.
The registration data of the questionnaire corresponding to the survey requester and the result of the questionnaire stored in 9 are deleted, and each questionnaire response is deleted. The control unit 702 activates the connection / disconnection processing unit and executes step Sa08 shown in FIG. Then, the process ends. As described above, steps Sb01, Sb14, Sb16, Sb17, and Sb1 regarding acquisition of the questionnaire total result of the requester correspondence processing unit 707, the result of each questionnaire, and the public personal information of the user who answered the questionnaire.
8, Sb19 was described.

As described above, using the display screens used in FIGS. 20 and 21 and some processing steps,
Requester-adaptive processing unit 707 that explained the process of 07
Is a function that registers and corrects facility data to be provided to users to registered survey requesters in advance, registers the contents of questionnaires for registered facilities, and the conditions of users who respond, survey period, survey A function for registering the number of surveys, a function for referencing the results of surveys and the public personal information of users who answered the results of surveys during or after survey collection, a function for stopping survey collection, and a survey survey collection suspension After that, a function is provided for acquiring the totaling result of the questionnaire and the display data of the public personal information of the user who answered the result of each questionnaire.

FIG. 30 is a flowchart of the processing of the user correspondence processing unit 704. The user correspondence processing unit 704 is activated by the control unit 702 in step Sa06 of FIG. 17 (Sa06 → B → Sc01), and the facility data designation screen 1 displayed on the user portable terminal in step Sa06.
Starting from 200 (FIG. 19), a plurality of display screens and steps corresponding to the display screens are used to perform each process corresponding to the survey client. Step Sc01 shown in FIG.
Displays the facility data designation screen 1200 again when proceeding from the step of the user correspondence processing unit 704.
The facility data designation screen 1200 has a disconnection button 1205 for logging out of the questionnaire survey device. When it is detected in step Sc01 that the disconnection button has been clicked, the connection / disconnection processing unit is started by the control unit 702, and FIG. By executing the step Sa08 shown in FIG.

First, a process in which the user portable terminal displays facility data by the user corresponding processing unit 704 and presents a questionnaire set in the facility data will be described. In step Sc01 of FIG. 30, the connection / disconnection processing unit 705 detects an input to the facility data designation screen 1200 (FIG. 19) displayed on the user terminal, and edits the input content from the user to designate the facility area. A box 1201 is displayed in a combo box 1202 for selecting the type of facility. The facility data designation screen 1200 has an acquisition button 12
There is 03. If it is detected in step Sc01 that acquisition has been clicked, the user handling unit 704 proceeds to step Sc02. In step Sc02, it is checked whether facility data of the designated area and type exists. In step Sc02, the facility data stored in the facility data recording unit 710 is extracted while determining whether the location and the type of each facility stored in the facility data recording unit 710 match the designated area and the type. I do. The classified keyword is added to the extracted facility data and the control unit 7
02 in a temporary storage means memory. If there is no corresponding facility data in step Sc02, the user handling unit 704 proceeds to step Sc03. In step Sc03, a message indicating that there is no facility data to be displayed is displayed on the user terminal. In the displayed message screen, there is a search button, and step Sc03
When it is detected that the search button has been clicked, the process returns to step Sc01. When at least one facility data is extracted in step Sc02, the process proceeds to step Sc04. Step Sc04 advanced
In FIG. 2, extracted facility data is classified according to keywords such as more detailed types, user preferences, details of facility / detailed information, the presence or absence of a questionnaire, and the like. Such a facility type list screen 200 is displayed on the user portable terminal. On the facility type list screen 200, recommended 201, questionnaire 202, and hurry to eat 20 are displayed as detailed classification keywords.
3. Set meal is delicious restaurant 204, ramen 205, Japanese food 20
6, Western food 207, Chinese food 208. For example, facility data classified into ramen 205, Japanese food 206, western food 207, and Chinese food 208 is extracted according to the type of facility stored in the facility data recording unit 710, and is classified into a fast eat 203 and a good set meal 204. The facility data is extracted from the detailed information of the facility stored in the facility data recording unit 710, and the facility data corresponding to the recommendation 201 is the personal attribute of the logged-in user stored in the user personal information data recording unit 711. In the questionnaire target 202, questionnaire setting information corresponding to each facility data extracted according to the designated location and type is obtained from the questionnaire data 703, and the questionnaire target 202 Determine whether the personal attributes match the personal attributes of the logged-in user, and Determining that all of the survey results of the questionnaire corresponding to the property data 703 does not include the user ID, the extracted facility data corresponding to the questionnaire target 202. Recommended 201 in the facility type list 200, questionnaire 202, hurry 203, set meal is good 204, ramen 205, Japanese food 206, Western food 20
7, Chinese flower 208, and all items display 209 are hyperlinks, and the user can display facility data by clicking each link. The facility data list 200 has a disconnection button 210 and a search button 211. If it is detected in step Sc04 that the search button 211 has been clicked, the user response processing unit 7
04 discards the extracted and classified facility data in the storage unit of the control unit 702, and returns to step Sc01. If it is detected in step Sc04 that the disconnection button is clicked, the facility data extracted and classified in the storage unit of the control unit 702 is discarded, and the connection / disconnection processing unit is started in the control unit 702, By causing step Sa08 of step 17 to be executed, the process itself ends. Step Sc04
If it is detected that the keyword has been clicked, the process proceeds to step Sc05. In step Sc05, a facility data list screen 300 as shown in FIG. 3 is constructed from a part of the facility name, location, and detailed facility information of the facility data classified into the clicked keyword, and the candidate facility data (candidate service provision) (User data) on the user type terminal. On the facility data list screen 300,
Back button 307, search button 306, disconnect button 30
There are five. If it is detected in step Sc05 that the search button 306 has been clicked, the user correspondence processing unit 704 discards the extracted and classified facility data in the storage unit of the control unit 702, and returns to step Sc01. If it is detected in step Sc05 that the disconnection button 305 has been clicked, the extracted and classified facility data in the storage unit of the control unit 702 is discarded, and the control unit 702 activates the connection / disconnection processing unit. After executing Sa08, the process ends. Step Sc05
Upon detecting that the return button 307 has been clicked, the user handling unit 704 executes the processing in step Sc0.
Return to 4. Each facility name 3 in facility data list screen 300
Reference numerals 01, 302, and 303 are hyperlinks indicating detailed information of each facility. The user can display detailed information of each facility by clicking each link. still,
"*" Is added to the facility name 303, indicating that a questionnaire has been set for the user. In step Sc05, when it is detected that the facility name has been clicked and a selection instruction indicating that the facility has been selected has been transmitted from the user portable terminal, the user handling unit 704 determines
Proceed to step Sc06. In step Sc06, it is confirmed whether questionnaire data to which the user can respond to the facility with the clicked facility name is set and is being collected. The questionnaire data corresponding to the facility designated by the user's mobile terminal, and those subject to the questionnaire survey are referred to as survey target questionnaire data. The user correspondence processing unit 704 is provided in the questionnaire data recording unit 70.
9, the questionnaire data corresponding to the facility name exists, and the attribute condition of the answering user set in the questionnaire data is the personal information of the logged-in user stored in the user personal information data recording unit 711. If the attribute information matches and the flag of “recovery” is set in the corresponding questionnaire data in the questionnaire data recording unit 709 (whether it is within the questionnaire survey execution period or the number of collected answer data is less than If so, the process proceeds to step Sc07. If any of the conditions are not satisfied, the process proceeds to step Sc08. User response processing unit 7
04 is a questionnaire data transmission condition for transmitting the questionnaire data, wherein the attribute condition of the service user and the questionnaire survey execution period (or the number of questionnaire surveys) set in the questionnaire data are used. After the user uses the service, the survey target questionnaire data is transmitted to the user type terminal. In step Sc07, the survey target and the benefits of the questionnaire data corresponding to the facility name are read into the questionnaire data recording unit 709, and a map of the extracted facility data and a facility detailed information screen 400 as shown in FIG. Is displayed on the user terminal, and the user is presented with the detailed information of the facility, the contents of the questionnaire, and the benefits, and is urged to approve the questionnaire. The facility detailed information screen 400 includes a description 401 of a survey target of the questionnaire, a description 402 of a privilege given to a user who has responded to the questionnaire data, and a check box 403 set when approving the survey (selected on the facility detailed information screen 400). State, facility map 404, facility detailed information 405, list button 408, return button 409, disconnect button 40
7. There is a questionnaire acceptance button 406. Step Sc
In step 08, the user correspondence processing unit 704 includes a map of the extracted facility data, a 401 survey object, a 402 privilege content, a 403 confirmation confirmation check box, and a 406 questionnaire confirmation button in FIG. 4 from the full text of the detailed information of the facility. Display the detailed facility information screen on the user terminal. Step Sc
If it is detected at 08 that the list button 408 has been clicked, the control unit 702 returns the process to step Sc04. When detecting that the return button 409 has been clicked, the control unit 702 determines in step S
The process returns to c05. If it is detected in step Sc08 that the disconnection button has been clicked, the control unit 70
The facility data extracted and classified in the storage unit 2 is discarded, and the connection / disconnection processing unit is started by the control unit 702,
By causing step Sa08 shown in FIG. 17 to be executed, the process itself ends. In step Sc07, the list button 40
When it is detected that the user clicks on the control unit 8, the control unit 7
In step 02, the process returns to step Sc04. When it is detected that the back button 409 is clicked,
The control unit 702 returns the process to step Sc05. If it is detected in step Sc07 that the disconnection button 407 has been clicked, the facility data extracted and classified in the storage unit of the control unit 702 is discarded, and the control unit 702 activates the connection / disconnection processing unit. After executing Sa08, the process ends. In step Sc07,
If it is detected that the questionnaire acceptance button has been clicked, the process proceeds to step Sc09. Step Sc0
In step 9, the state of the check box 403 set when the survey is approved is confirmed. If the check box 403 is not selected, the process proceeds to step Sc10. In step Sc10, a message indicating that the check box 403 is not selected is displayed on the user portable terminal, and an operation error is presented to the user. The displayed message display screen without the acknowledgment check includes a return button. In step Sc10, when it is detected that the return button is clicked, the process returns to step Sc07. If the check box 403 is selected, the process proceeds to step Sc11. In step Sc11, the user correspondence processing unit 704 copies the questionnaire data (survey target questionnaire data) of the facility displayed by the questionnaire data recording unit 709 to the storage area of the user portable terminal of the user personal information data recording unit 711. And
The questionnaire prompting processing unit 706 is activated by the control unit 702. In addition, a message indicating that acceptance of the questionnaire has been completed is displayed on the user portable terminal after copying. The display screen of the message indicating the end of the acceptance of the questionnaire includes a search button and a disconnect button.
If it is detected in step Sc11 that the search button has been clicked, the user correspondence processing unit 704 discards the extracted and classified facility data in the storage unit of the control unit 702, and returns to step Sc01. Step Sc11
When it is detected that the disconnection button is clicked, the facility data extracted and classified in the storage unit of the control unit 702 is discarded, the connection / disconnection process is started by the control unit 702, and step Sa08 is executed. Then, the process ends. As described above, the procedure for acknowledging the implementation of the questionnaire has been described with reference to the information of each facility and the content of the questionnaire survey set for each facility using the location, type, and keyword of the facility.

Next, a process of responding to the questionnaire data accepted by the user will be described with reference to FIG. In step Sc01, the connection / disconnection processing unit 705 detects an input to the facility data designation screen 1200 displayed on the user terminal. Facility data designation screen 1200 (FIG. 1)
9) has a hyperlink 1206 for displaying the accepted questionnaire data (survey target questionnaire data).
There is. If it is detected in step Sc01 that the hyperlink 1206 for displaying the survey questionnaire data has been clicked, the user response processing unit 70
4 proceeds to step Sc12 (Sc01 → I → Sc
12). In step Sc12, it is confirmed whether or not the accepted questionnaire (survey target questionnaire data) exists.
If the survey questionnaire data is not stored in the storage area of the logged-in user in the user personal information data recording unit, the process proceeds to step Sc13. In step Sc13, a message indicating that there is no questionnaire data to be answered (survey target questionnaire data) is displayed on the user portable terminal. There is a return button on the displayed message screen, and the content of execution of the control unit is returned to step Sc01. In step Sc12, if the survey target questionnaire data is stored in the storage area of the logged-in user in the user personal information data recording unit, step Sc1
Proceed to 4. In step Sc14, the questionnaire response screen 500 shown in FIG. 5 is displayed on the user portable terminal, and the user is prompted to input a response to the survey target questionnaire data. The questionnaire response screen 500 includes a description 501 of the survey target of the questionnaire, a description 502 of the privilege given to the user who conducted the questionnaire, combo boxes 503, 504, 505, 506, 507 for selecting and answering the question, and the user responding. There is a text box 508 for entering text. In addition, a search button 51 is displayed on the questionnaire response screen.
0, there is an answer button 509. If it is detected in step Sc14 that the search button 510 has been clicked, the user handling unit 704 discards the input content and returns to step Sc01. If it is determined in step Sc14 that the answer button has been clicked, the user handling unit 704 proceeds to step Sc15. In step Sc15, a questionnaire response confirmation screen is displayed on the user terminal based on the response input on the questionnaire response screen 500, and the user is prompted to confirm the content of the response. The questionnaire response confirmation screen has a return button and a confirmation button. If it is detected in step Sc15 that the return button has been clicked, the process of the control unit 702 is performed in step S15.
Return to c14. In step Sc15, when it is detected that the confirmation button is clicked, the questionnaire response input to the questionnaire response screen 500 is stored in the questionnaire data recording unit 709 in the corresponding questionnaire data (the name of the facility to be surveyed in the survey target questionnaire data). Is stored in the registration area, and the questionnaire totaling unit is made to read the stored result of the survey target questionnaire data, receives the total result of the questionnaire, and updates the content of the questionnaire total result. In addition, the survey questionnaire data that has been answered is deleted from the area of the logged-in user in the user personal information data recording unit. In step Sc15, the number of responses to the questionnaire in the area of the logged-in user in the user personal information data recording unit is increased by one, and the privilege at the time of performing the questionnaire is added to the total privilege. Thereafter, the process proceeds to step Sc16. In step Sc16, the control unit 702
This activates the questionnaire end notification processing unit 708.
In step Sc16, the user response processing unit 704
Transmits a message indicating that the questionnaire response work has been completed, and causes the user portable terminal to display the message. The display screen indicating the end of the questionnaire response work includes a search button and a disconnect button. If it is detected in step Sc16 that the search button has been clicked, the user handling unit 704 returns the process of the control unit 702 to step Sc01. If it is detected in step Sc16 that the disconnection button has been clicked, the control
The disconnection processing unit is activated, executes step Sa08 in FIG. 17, and ends the processing. As described above, the procedure for displaying the questionnaire (survey target questionnaire data) approved by the user, inputting the answer by the user, and storing the answer of the survey questionnaire data in the questionnaire data recording unit 709 has been described.

Next, a process for urging a user who has accepted the questionnaire to answer the questionnaire will be described. The process of prompting the user to perform the questionnaire is performed by the questionnaire prompting processing unit 706. The questionnaire prompting processing unit 706 is activated by the control unit 702 in step Sc11 of the user response processing unit 704. FIG. 32 is one of the flowcharts of the processing of the questionnaire prompting processing unit 706. In step Se01, the questionnaire prompting processing unit 706 waits for a certain period of time in accordance with the facility to be investigated in the survey target questionnaire data. For example, in the case of facilities related to meals, the time for using the facilities is short, and therefore, the standby time may be set short. Amusement facilities such as amusement parks take a long time to use the facilities. Therefore, the waiting time is lengthened. Step Se02
Confirms whether the questionnaire data to be surveyed exists in the storage area of the user who has accepted the questionnaire in the user personal information data recording unit 711. If there is no survey questionnaire (questionnaire has been answered), the process ends. If there is survey target questionnaire data, the questionnaire is not answered, so the questionnaire prompting processor 7
In step 06, the process proceeds to step Se03. Step Se03
Reads the e-mail address of the user who has accepted the questionnaire stored in the user personal information data recording unit 711, and sends a questionnaire reminding message e-mail requesting the conduct of the questionnaire. The e-mail sent contains data on the facilities used and the details of the survey. Step Se
At 04, the questionnaire prompting processing unit 706 waits again for a predetermined time. The standby time in step Se04 is constant regardless of the facility to be surveyed in the questionnaire. FIG.
Is another form of a flowchart of the process of the questionnaire prompting processing unit 706. Step Se′01 is a step S
As in e01, a standby for a certain period of time is performed according to the facility to be surveyed by the questionnaire. In step Se′02, similarly to step Se02, it is confirmed whether or not the survey target questionnaire data exists in the storage area of the user who has accepted the questionnaire in the user personal information data recording unit 711. If there is no survey questionnaire data (questionnaire has been answered), the process ends. If there is survey target questionnaire data, the process proceeds to step Se′03, and it is determined whether the number of prompts for the questionnaire is a certain number or more. If the number is equal to or more than the predetermined number, step Se′06
And delete the questionnaire from the user's personal information data. This invalidates the user's acceptance of the questionnaire. If the number is less than the certain number, step Se′0
Proceed to 4. Step Se′04 is equivalent to step Se03
Similarly to the above, the mail address of the user who accepted the questionnaire stored in the user personal information data recording unit is read, and a questionnaire prompt message mail requesting the implementation of the questionnaire is sent. The mail to be sent includes the facility data used, the contents of the survey, and the number of remaining prompts (transmission times) at which the questionnaire is invalidated for the user. In step Se04, the process waits for a predetermined time again. The standby time in step Se04 is constant regardless of the facility to be surveyed in the questionnaire. The procedure for urging the user to conduct the questionnaire has been described above.

Next, when the questionnaire survey implementation period set by the survey client ends or when the number of collected questionnaires reaches the number of questionnaire surveys, the survey client is notified that collection of the questionnaire has ended. Describe the processing to be performed. The questionnaire end notification processing unit 708 sets the control unit 70 in step Sc16 of the requester correspondence processing unit 707.
2 is activated. Questionnaire end notification processing unit 708
When launching, a survey facility name indicating the questionnaire that has been answered is given. Also, a questionnaire end notification processing unit 708
Is activated every day by the program activation timer setting of the control unit 702. FIG. 34 is one of the flowcharts of the processing of the questionnaire end notification processing unit 708. Step Sd
01 confirms whether the number of collected answer data has reached the number of questionnaire surveys. Questionnaire data recording unit 709
If the number of surveys in the area of the questionnaire data corresponding to the facility name given at the time of activation of the questionnaire end notification unit 708 matches the number of collections, the process proceeds to step Sd02. If they do not match, the questionnaire end notification processing unit 7
08 ends the processing. A step Sd02 deletes the flag indicating that the questionnaire is being collected in the questionnaire data area corresponding to the facility name given at the time of activation in the questionnaire data recording unit 709, and stops collecting the questionnaire. A step Sd03 sends an e-mail including contents indicating that the collection of the questionnaire has been completed to the e-mail address of the survey requester stored in the facility data recording unit 710. FIG. 35 is another form of a flowchart of the process of the questionnaire end notification processing unit 708. Step Sd'01
Confirms whether the number of collected answer data has reached the number of questionnaire surveys, as in step Sd01. If it has reached, the process proceeds to step Sd'02. If not reached, the questionnaire end notification processing unit 708 ends the processing. In step Sd'02, similarly to step Sd02, collection of the questionnaire is stopped. Step S
d'02 is the step Sb1 of the requester handling process of FIG.
As in the procedure for creating the download file performed in step 9,
A download file is created using the contents of the questionnaire data stored in the facility data recording unit 710 registered in advance, the format of the archive file, and the maximum size of the download file. In step Sd'03, the contents of the questionnaire request, the result of the questionnaire, and the result of each questionnaire are deleted from the questionnaire data recording unit 709. In step Sd'04, an e-mail with the created download file attached is sent to the e-mail address of the investigation requester stored in the facility data recording unit 710, together with an e-mail indicating that the collection of the questionnaire has been completed. . As described above, the procedure for notifying the survey client that collection of the questionnaire has been completed and the procedure for notifying that collection of the questionnaire has been completed and sending the result including the result of the questionnaire have been described.

In the present embodiment, a questionnaire survey device will be described, but a questionnaire survey method is also realized by a similar procedure.

Embodiment 2 In the present embodiment,
Conditions for the survey client to present the questionnaire data to the user include external factors (weather, temperature,
An embodiment for designating weather conditions such as humidity) and time factors (date and time conditions such as day of week, time, date and time) will be described. The questionnaire survey device described in the present embodiment performs a questionnaire in consideration of external factors (weather conditions) such as weather, temperature, and humidity, and time factors (date and time conditions) such as time, day of the week, and date as questionnaire data transmission conditions. By presenting, the external factors (weather conditions) and the time factors (date and time conditions) when using the facility are roughly specified. Therefore, the survey requester
A more effective questionnaire response result can be obtained.

First, in order to construct the questionnaire survey apparatus according to the present embodiment, a time providing unit for providing the current time, day of the week, and date to the questionnaire survey apparatus shown in the first embodiment and an external factor are acquired. It is necessary to add an external factor acquisition unit as a means. The time providing unit is a regular P
The time, the day of the week, and the date are calculated using a clock and calendar information built in C or a UNIX (registered trademark) workstation or the like, and a time factor is provided. The external factor obtaining unit obtains external factors such as weather, temperature, and humidity by using a service of the Meteorological Service Support Center (goods) that provides data observed by the Japan Meteorological Agency online.

In order to construct the questionnaire survey apparatus according to the present embodiment, in order to provide a function of setting an external factor and a time factor at the time of presenting a questionnaire to a survey requester, FIGS. It is necessary to add processing to some steps of the requester processing unit 707. First,
FIG. 20 corresponds to step Sb11 of the requester correspondence processing unit 707. In addition to the questionnaire registration screen 1600 displayed on the survey requester terminal at step Sb11, external factors (weather conditions) such as weather, temperature, and humidity, day of the week, and time , An input form that sets time factors such as date and time (date and time conditions) as questionnaire data transmission conditions, and external factors (weather conditions) and time factors (date and time conditions) when presenting a questionnaire to a survey client Prompt for input. Next, step Sb12 of the requester correspondence processing unit 707 in FIG.
In addition to the questionnaire confirmation screen 1700 displayed on the survey requester terminal b12, external factors (weather conditions) and time factors (date and time conditions) which are the input questionnaire data transmission conditions
Is added, and the survey requester is prompted to confirm external factors (weather conditions) and time factors (date and time conditions) when presenting the questionnaire. Next, in contrast to step Sb13 of the requester correspondence processing unit 707 in FIG.
Adds the data of external factors (weather conditions) and time factors (date and time conditions), which are input questionnaire data transmission conditions, in addition to the data stored in the questionnaire data recording unit 709, and presents a questionnaire to the user. Condition (questionnaire transmission condition). Next, in addition to the questionnaire totaling result screen 1800 displayed on the survey client terminal in step Sb21, the set external factors (weather conditions) and time factors are added to step Sb21 of the requester processing unit 707 in FIG. (Date and time condition) is added to the display contents,
It shows external factors (weather conditions) and time factors (date and time conditions) when presenting a questionnaire to a survey client. The displayed external factors (weather conditions) and time factors (date and time conditions) are read from the questionnaire setting information stored in the questionnaire data recording unit 709. Next, the requester processing unit 7 shown in FIG.
07, in addition to the questionnaire content format setting screen 2000 displayed on the survey requester terminal in step Sb18, set external factors (weather conditions),
The time factor (date and time condition) is added to the display contents, and the external factor (weather condition) and the time factor (date and time condition) when the questionnaire is presented to the survey client are shown. The displayed external factors (weather conditions) and time factors (date and time conditions) are read from the questionnaire setting information stored in the questionnaire data recording unit 709. Next, in addition to the download screen 2100 that the step Sb19 displays on the survey requester terminal with respect to the step Sb19 of the requester processing unit 707 in FIG.
The set external factors (weather conditions) and time factors (date and time conditions) are added to the display contents, and the external factors (weather conditions) and time factors (date and time conditions) when presenting the questionnaire to the survey client are shown. . The displayed external factors (weather conditions) and time factors (date and time conditions) are read from the questionnaire setting information stored in the questionnaire data recording unit 709.

In order to construct the questionnaire survey apparatus according to the present embodiment, when presenting a questionnaire to a user, external factors (weather conditions) and time factors (date and time conditions) are taken into account in FIG. It is necessary to add a process to step Sc04 of the user correspondence processing unit 704 and add a condition to the determination process of Sc06. The external factor and time factor conditions set in the questionnaire data recording unit 709 and the external factor are used in the determination process (matching of the personal attribute and the questionnaire has not been answered) at the time of extracting the questionnaire setting information in step Sc04 in FIG. Department, a judgment process that compares the time factor with the external factor acquired and provided from the time acquisition unit is added.
The questionnaire setting information is extracted when the time factors match. The conditions for determining the questionnaire data that can be answered by the user in step Sc06 in FIG. 30 include the external factor and time factor conditions set in the questionnaire data recording unit 709, and the external factors acquired and provided from the external factor unit and the time acquisition unit. Add factors and time factors to match.

Embodiment 3 Next, an embodiment will be described in which a questionnaire set by a survey requester, and a questionnaire for which the number of surveys has not yet been achieved and the survey is imminent, is presented to the user preferentially. By using the questionnaire survey device described in this embodiment,
It is possible to reduce the contents of the survey of the questionnaire presented to the user and the number of the selection of the questionnaire, and obtain the answer of the questionnaire which has reached the number of the surveys by the end of the survey period.

In order to construct the questionnaire survey apparatus according to the present embodiment, when presenting a questionnaire to the user, the number of days until the end date of the survey period and the number of responses to the remaining questionnaire up to the number of surveys are taken into consideration. As described above, it is necessary to add processing to step Sc04 of the user handling processing unit 704 in FIG. 30 and to add conditions to the judgment processing of Sc06.
In addition to the process of extracting the questionnaire setting information of step Sc04 in FIG. 30, the number of days up to the end date of the survey period and the number of remaining survey responses up to the number of surveys of each extracted questionnaire are used (example (number of remaining surveys)). ÷ (the number of days until the end date)), and a process of re-extracting a predetermined number (for example, only one, 50% of the number of extracted questionnaires, etc.) in the descending order of urgency of each questionnaire is added. The condition for determining the questionnaire data to which the user can answer in step Sc06 in FIG. 30 includes that the questionnaire is included in a predetermined number in the descending order of urgency. As a result, the questionnaire that has been extracted again has an expiration date approaching and has a large number of remaining questionnaires, and can be presented to the user preferentially.

Embodiment 4 Regarding the questionnaire set by the survey requester, the user is subject to the questionnaire survey only if the actual number of responses to the questionnaire conducted by the user and the total privilege given to the user do not exceed a predetermined reference value An embodiment for presenting the contents of the survey will be described. By using the questionnaire survey device described in this embodiment,
The number of questionnaires that can be answered within a given period of time and the maximum number of benefits that can be obtained are set, so that it is possible to prevent giving benefits only to specific users, and Can be given.

In order to construct the present embodiment, when presenting a questionnaire to the user, the user response processing unit shown in FIG. It is necessary to add processing to step Sc04 of step 704 and to newly perform a step of performing the judgment processing before performing the judgment processing of Sc06. The process of extracting the questionnaire setting information of step Sc04 in FIG. 30 is stored in the user personal information data recording unit 711, and when the questionnaire is collected, the value is updated. Number of executions reference value (for example, 100
Cases) and the reference value of the total privilege (for example, the amount of money $ 10,000)
Up to 1000 points, discounts up to $ 10,000). Before step Sc06 in FIG. 30, a process of determining whether or not the number of response times is larger than the above-described reference value of the number of times of execution and the total privilege reference value is added. If the number of the added determination processes is small, the process proceeds to step Sc06. If not, step Sc0
Proceed to 8. Thereby, it is possible to prevent giving a privilege only to a specific user, and it is possible to give a privilege to many users.

Embodiment 5 Next, the survey requester registers a plurality of questionnaire data together with questionnaire transmission conditions (personal information, external factors, time factors) which are conditions for presenting the questionnaire data to the user, and sets different questionnaire data in one facility. An embodiment for obtaining an answer is described.
By using the questionnaire survey device described in the present embodiment, it is possible to conduct a detailed questionnaire based on conditions such as personal information, external factors, time factors, and the like, since questionnaire data is set for each condition. Can shorten the survey period.

First, in order to construct this embodiment,
Regarding the questionnaire setting information of each facility stored in the questionnaire data recording unit 709 of the questionnaire survey device, it is necessary to add a questionnaire management number so that a plurality of questionnaire data can be registered for the same facility. If the user approves the questionnaire, it is copied to the user area of the user personal information data recording unit 711.
It is necessary to include a questionnaire management number in the questionnaire data included in the questionnaire setting information stored in the questionnaire data recording unit 709.

Next, in order to construct this embodiment,
20 and 21 so that the questionnaire transmission conditions (personal information of responding users, external factors, time factors) of a plurality of questionnaire data registered by the survey client do not overlap.
It is necessary to add processing to some steps of the survey requester processing 707 and to add new steps. First, it is necessary to add, to step Sb11 of the survey requester process 707 in FIG. 20, a process of determining that the questionnaire transmission conditions of the already registered questionnaire data do not overlap. Step Sb11 compares the setting contents of the setting information of all the registered questionnaire data with respect to the setting information of the user who answers, which is the setting information of the questionnaire during the registration work, the external factor, and the time factor. I do. If you find settings with overlapping conditions,
A new step of displaying a message indicating a condition setting error (setting condition error message) is added. The setting condition improper message screen includes contents indicating setting contents where conditions overlap. In addition, the setting condition invalid message screen includes a button for returning to step Sb11 to which the processing has been added. Next, the setting information of the questionnaire confirmed by the survey requester is stored in the questionnaire data recording unit 70 in step Sb13 of the survey request processing 707 in FIG.
At the time of storing the questionnaire management information in No. 9, a questionnaire management number (for example, 1 is generated by adding the questionnaire management number of the stored questionnaire setting information. If it is not stored, the questionnaire management number becomes 1), and the user is generated. A questionnaire number is stored in the personal information data recording section, including the questionnaire number, and a questionnaire management number is stored in the questionnaire setting information. Next, between step Sb14 and step Sb15 of the survey client processing 707 in FIG. 21, a step for newly stopping the collection of the questionnaire or specifying the questionnaire for acquiring the result (questionnaire specifying step). And a step of confirming the setting contents of the questionnaire (survey setting content confirming step) is added. In the questionnaire specifying step, the questionnaire data recording unit 70
The survey requester stores all the questionnaire setting information including the name of the facility for setting the questionnaire stored in 9 and displays a questionnaire setting screen showing the questionnaire management number on the survey requester terminal. The questionnaire management number shown on the questionnaire setting screen has a hyperlink set, and in the questionnaire identification step, when it is detected that the questionnaire management number has been clicked, the clicked questionnaire number is handed over and the questionnaire setting content confirmation step is performed. Proceed. In the questionnaire setting content confirmation step, a questionnaire setting content confirmation screen having the same display content as the questionnaire registration content confirmation screen displayed in step Sb12 is displayed on the survey client terminal. The questionnaire setting content confirmation screen has a return button and a stop button. The questionnaire setting content confirmation step returns to the questionnaire identification step when detecting that the back button is clicked. In the questionnaire setting content confirmation step, upon detecting that the stop button has been clicked, the flow proceeds to the next step, Sb15. Next, steps similar to the above-described questionnaire specifying step and questionnaire setting content confirmation step are added between steps Sb20 and Sb21 of the requester processing unit 707 in FIG. However, the questionnaire totaling result step Sb
In the questionnaire setting content confirmation step to be added before step 21, the questionnaire setting content confirmation screen displayed on the survey client terminal does not have a stop button but has a tally result display button. The questionnaire setting content confirmation step added before the questionnaire tallying result step Sb21 includes a questionnaire tallying result step Sb21 which is the next step when detecting that the tallying result display button is clicked.
Proceed to

Next, in order to construct the questionnaire survey apparatus according to the present embodiment, step S of the user response process shown in FIG. 31 which is a process when the user answers the questionnaire.
It is necessary to change the processing of c16. Step Sc16
In storing the questionnaire response data in the questionnaire data recording unit 709, a search area for the corresponding questionnaire response data is searched by the name of the facility to be surveyed. In order to realize the present embodiment, a change is made so as to search for a registration area of a corresponding questionnaire by matching the questionnaire management number included in the questionnaire data in addition to the facility name.

Here, the features of the present invention described so far are summarized as follows. Each information processing device that has terminal devices connected to the network, mediates between the requester of the questionnaire survey for the facility and the facility user who answers, and the user Using the information (location, type, facility name, price, atmosphere, etc.) to specify the facility, display the survey target facility and the contents of the survey registered on the terminal, and present the questionnaire to the user. A questionnaire survey proxy system and method.

A questionnaire survey proxy system and method for allowing a client of a questionnaire survey to register the contents of a questionnaire using a terminal connected to a computer system.

A questionnaire survey proxy system and method for collecting responses to a questionnaire from a user using a terminal connected to a computer system.

Using a terminal connected to the computer system, a requester of a questionnaire survey can register the number of questionnaire surveys, and can terminate collection when the designated number of surveys is reached. Agency system and method.

Using a terminal connected to a computer system, a questionnaire survey requester can register a questionnaire survey period and collect a questionnaire during a designated survey period. That way.

Using a terminal connected to a computer system, a questionnaire survey client can register questionnaire survey facility data (location, process, description, map, etc.) and a questionnaire survey proxy system. Method.

A questionnaire survey proxy system and method for presenting the contents of a questionnaire to a user after confirming that the answer to the questionnaire has been accepted using a terminal connected to the computer system.

The requester of the questionnaire survey can register various considerations, present the facilities to be investigated in the questionnaire and the contents of the investigation, and present various considerations (money, discount, points), and allow the user to conduct the questionnaire. A questionnaire survey agency system and method that gives a price when the answer is given.

A questionnaire survey proxy system and method for transmitting a notice urging the user to answer a questionnaire to a user who has accepted the answer to the questionnaire.

[0086] A questionnaire surrogate surrogate system that notifies the user who has accepted the response to the questionnaire of the number of remaining prompts, and cancels the response to the questionnaire if the number of prompts exceeds a predetermined number. And how to do it.

A questionnaire survey proxy system and method for presenting facilities to be surveyed and contents of the survey, and presenting various facility data that are not subject to the questionnaire survey.

The requester of the questionnaire survey can register personal information (name, gender, age, occupation, annual income, preference, address, etc.) as a condition of the respondent of the questionnaire. When presenting the content,
A questionnaire survey proxy system and method capable of presenting a questionnaire to a user whose personal information matches a condition of a survey respondent designated by a survey requester.

The requester of the questionnaire survey can specify a time factor such as a day of the week, a time, and a date as a condition for presenting the questionnaire. A questionnaire survey proxy system and method for presenting a questionnaire to users at a given time.

The requester of the questionnaire survey can specify external factors such as weather, temperature, humidity, etc. as conditions for presenting the questionnaire. A questionnaire survey proxy system and method for presenting a questionnaire to the user based on the determined external factors.

The requester of the questionnaire survey can register a plurality of questionnaires and the conditions of each questionnaire, and presents to the user the facilities to be investigated in one questionnaire and the contents of the survey from the plurality of questionnaires of the same facility. A questionnaire survey proxy system and method that can be used.

It is possible to present, to the client of the questionnaire survey, a part or all of the total result of the questionnaire responses of the questionnaires whose collection has been completed and / or the personal information of each questionnaire response and / or the user who answered each questionnaire. Questionnaire survey agency system and method that can be done.

A questionnaire survey agency capable of presenting, to a requester of the questionnaire survey, a total result of questionnaire responses of questionnaires being collected, a part or all of each questionnaire answer and personal information of a user who answered each questionnaire. Systems and methods.

A questionnaire survey proxy system and method by which a client of a questionnaire survey can stop collecting a questionnaire.

A questionnaire survey proxy system and method for judging whether a user has answered the question and presenting a questionnaire to unanswered users when presenting the survey target facilities and the contents of the questionnaire.

The requester of the questionnaire survey can register the number of surveys, the survey period, and the survey budget, and determine various considerations of the user for the implementation of the questionnaire based on the number of remaining surveys, the survey period, and the survey budget. Questionnaire survey proxy system and method.

A questionnaire survey agency system and method for notifying a client that the survey has been completed when the survey is completed.

When the questionnaire ends, a questionnaire survey that notifies the client that the questionnaire has ended, and sends the total result of the questionnaire and / or the result of each questionnaire and / or the personal information of the user who answered each questionnaire Agency system and method.

A questionnaire survey proxy system and method for preferentially presenting a questionnaire whose deadline is approaching in consideration of the questionnaire's deadline when presenting the questionnaire's target and its contents.

When presenting the facilities to be surveyed and the contents of the survey, only when the number of responses to the questionnaire conducted by the user and the given value of the given privilege are not exceeded,
A questionnaire survey proxy system and method for presenting the survey target and the survey contents to the user.

[0101]

According to the present invention, the questionnaire survey apparatus automatically presents a questionnaire to service users (survey respondents), collects answers to the questionnaire, and totals the questionnaire results. Labor savings can be achieved, and costs required for the questionnaire survey can be kept low.

Further, according to the present invention, since the terminal of the service user is a portable radio terminal, it is possible to carry out a wide range of questionnaire surveys.

According to the present invention, the questionnaire survey device
Questionnaire data is recorded in association with service provider data (facility data). Therefore, it is possible to present the questionnaire data accompanying the search of the service provider data (facility data) by the service user, and to obtain the service provider data (facility data) free of charge for the service user. For providers, there is an advantage that opportunities for providing services increase and opportunities for questionnaire surveys increase.

According to the present invention, the questionnaire data is transmitted after obtaining the consent of the questionnaire response from the service user (questionnaire respondent). Therefore, the questionnaire response rate is improved, and no wasteful response is obtained. This has the effect of avoiding questionnaire surveys.

According to the present invention, the questionnaire survey requester decides whether to permit transmission of the survey target questionnaire data with reference to the questionnaire transmission conditions set in the questionnaire data. Can be realized.

According to the present invention, since the questionnaire survey execution period can be set as the questionnaire transmission condition, there is an advantage that the questionnaire survey can be performed during the survey execution period desired by the questionnaire survey requester.

According to the present invention, since the number of questionnaire surveys can be set as a questionnaire transmission condition, there is an advantage that a questionnaire survey can be performed up to the number of surveys desired by a questionnaire survey requester.

According to the present invention, by presenting a questionnaire in consideration of external factors (weather conditions) such as weather, temperature, humidity, etc. as questionnaire data transmission conditions, external factors when using facilities (weather conditions) Can be specified. For this reason, the survey client can obtain a more effective questionnaire response result.

According to the present invention, a questionnaire is presented in consideration of time factors such as time, day of the week, date, etc. (date and time conditions) as questionnaire data transmission conditions, so that time factors when using facilities (date and time conditions) are used. Can be specified. For this reason, the survey client can obtain a more effective questionnaire response result.

According to the present invention, since the attribute condition of the questionnaire respondent can be set as the questionnaire transmission condition, the answer from the questionnaire respondent who matches the attribute condition desired by the questionnaire survey requester can be efficiently obtained. be able to. In particular, in the case of conditions based on residence, annual income, occupation, hobbies, preferences, and the like, more effective questionnaire survey results can be obtained.

According to the present invention, it is possible to present the information of the privilege given to the questionnaire respondent who answered the questionnaire to the questionnaire respondent, so that the questionnaire respondent can be given an incentive to answer the questionnaire. , It is possible to obtain more effective questionnaire survey results.

According to the present invention, if there is no response to the questionnaire after a certain period of time, a questionnaire prompting message is transmitted, so that the respondent is given time to respond to the questionnaire. The questionnaire prompt message ensures that the answer to the questionnaire can be obtained.

According to the present invention, since the questionnaire survey requester is selected, the questionnaire total result, the answer data, and the attribute information of the questionnaire respondent who transmitted the answer data can be provided to the questionnaire respondent. This has the effect of enabling market research.

According to the present invention, the survey target questionnaire data is transmitted with reference to the answered questionnaire data of the questionnaire respondent, so that the same survey target questionnaire data can be prevented from being repeatedly transmitted. Waste can be eliminated.

According to the present invention, it is possible to preferentially present a questionnaire to a user with respect to a questionnaire set by a survey requester, for a questionnaire for which the number of surveys has not been achieved and the survey is imminent.

According to the present invention, with respect to the questionnaire set by the survey requester, the questionnaire survey target and the questionnaire can be given to the user only when the actual number of times the user has answered the questionnaire does not exceed a predetermined reference value. The contents of the survey can be presented. For this reason, the user is set an upper limit on the number of questionnaires that can be answered within a predetermined period, so that it is possible to prevent giving a privilege only to a specific user, and to give a privilege to many users. Can be given.

According to the present invention, with respect to the questionnaire set by the survey requester, only when the total privilege given to the user does not exceed a predetermined reference value, the user is asked to investigate the questionnaire and the contents of the survey. Can be presented.
For this reason, the user is set an upper limit of the privilege obtained within a predetermined period, it is possible to prevent giving a privilege only to a specific user, and to give a privilege to many users Can be.

According to the present invention, a plurality of questionnaire data can be registered together with questionnaire transmission conditions (personal information, external factors, time factors), and different questionnaire data can be set in one facility to obtain an answer. For this reason, a detailed questionnaire can be conducted according to conditions such as personal information, external factors, and time factors, and the questionnaire survey period can be shorter than when questionnaire data is set for each condition.

[Brief description of the drawings]

FIG. 1 is a diagram showing the operation principle of a questionnaire survey device according to the present invention.

FIG. 2 is a diagram showing a facility type list.

FIG. 3 is a diagram showing a facility information list.

FIG. 4 is a diagram showing detailed information of facilities.

FIG. 5 is a diagram showing the contents of a questionnaire.

FIG. 6 is a diagram showing a system configuration including a questionnaire survey device.

FIG. 7 is a diagram showing an internal configuration of a questionnaire survey device.

FIG. 8 is a diagram showing a flow of a questionnaire process.

FIG. 9 is a diagram showing the flow of facility data and questionnaire registration processing.

FIG. 10 is a diagram showing a flow of a logout process.

FIG. 11 is a diagram showing a flow of a questionnaire end notification process.

FIG. 12 is a diagram showing a flow of a questionnaire result acquisition (output) process.

FIG. 13 is a diagram showing a flow of a questionnaire request process.

FIG. 14 is a diagram showing a flow of a logout process.

FIG. 15 is a diagram showing a flow of a questionnaire prompting process.

FIG. 16 is a diagram showing a flow of a questionnaire collection process.

FIG. 17 is a diagram showing a flow of connection / disconnection processing.

FIG. 18 is a view showing a login screen.

FIG. 19 is a diagram showing a screen for designating facility data.

FIG. 20 is a diagram showing a flow of a survey client handling process.

FIG. 21 is a diagram showing a flow of a survey client response process.

FIG. 22 is a diagram showing a facility data registration / setting screen.

FIG. 23 is a diagram showing a facility data confirmation screen.

FIG. 24 is a diagram showing a questionnaire registration screen.

FIG. 25 is a diagram showing a questionnaire confirmation screen.

FIG. 26 is a diagram showing a questionnaire totaling result screen.

FIG. 27 is a diagram showing a questionnaire result screen (answer 1).

FIG. 28 is a view showing contents of a download file and a format setting screen.

FIG. 29 shows a download screen.

FIG. 30 is a diagram showing a flow of a user handling process.

FIG. 31 is a diagram showing a flow of a user handling process.

FIG. 32 is a diagram showing a flow of a questionnaire prompting process.

FIG. 33 is a diagram showing a flow of a questionnaire prompting process for invalidating the acceptance of the questionnaire according to the number of times of prompting.

FIG. 34 is a diagram showing a flow of a questionnaire end notification process.

FIG. 35 is a diagram showing a flow of a questionnaire end notification process for sending a questionnaire result.

[Explanation of symbols]

601 user portable terminal, 602 user portable terminal, 6
03 Survey device, 604 Survey client terminal,
605 base station, 606 base station, 607 network, 701 communication unit, 702 control unit, 704 user correspondence processing unit, 705 connection / disconnection processing unit, 706 questionnaire prompting processing unit, 707 requester correspondence processing unit, 708
Questionnaire end notification processing unit, 709 questionnaire data recording unit, 710 facility data recording unit, 711 user personal information data recording unit.

Claims (31)

[Claims] A communication is performed between a service provider terminal of a service provider and a service user terminal of a service user, and based on questionnaire data that is a questionnaire content transmitted from the service provider terminal, A questionnaire survey device that performs a questionnaire survey on a service provided by a service provider using the service user terminal, wherein a questionnaire data recording unit that records the questionnaire data transmitted from the service provider terminal; The specific questionnaire data is specified to the service user terminal from the questionnaire data recorded in the questionnaire data recording unit, the questionnaire data specified by the service user terminal is obtained as the questionnaire data to be researched, and the obtained survey target is obtained. Survey data A service user corresponding processing unit that transmits to the service user terminal and receives response data to the survey target questionnaire data transmitted to the service user terminal from the service user terminal, and received by the service user corresponding processing unit And a questionnaire totalizing unit for totalizing a questionnaire survey of the survey target questionnaire data based on the obtained answer data. 2. The questionnaire survey device according to claim 1, wherein the service user terminal is a portable wireless terminal. 3. The questionnaire survey device further includes a service provider data recording unit that records data on the service provider transmitted from the service provider terminal as service provider data, and the questionnaire data recording. The unit records the questionnaire data in association with the service provider data recorded in the service provider data recording unit, and the service user correspondence processing unit records the questionnaire data in the service provider data recording unit From the service provider data, an arbitrary number of service provider data is extracted as candidate service provider data, and the extracted candidate service provider data is transmitted to the service user terminal. Using the service instruction to select a specific service provider data from among them Receiving the questionnaire data received from the terminal and recorded in association with the specific service provider data selected in the received selection instruction as the survey target questionnaire data; The questionnaire survey device according to claim 1, wherein the questionnaire survey device transmits the questionnaire to the service user terminal that transmitted the questionnaire. 4. The questionnaire data recording unit records a plurality of questionnaire data in association with one service provider data, and the service user handling unit processes the identification selected in the received selection instruction. A service user terminal that obtains one questionnaire data from the plurality of questionnaire data recorded in association with the service provider data as the survey target questionnaire data, and transmits the acquired survey target questionnaire data to the selection instruction. 4. The questionnaire survey device according to claim 3, wherein the questionnaire is transmitted to the questionnaire. 5. The service provider data recording unit according to claim 3, wherein the service provider data records facility data relating to a service provided by the service provider. Questionnaire survey device described. 6. The service user correspondence processing unit transmits the survey target questionnaire data to the service user terminal after obtaining an acceptance of an answer to the survey target questionnaire data from the service user terminal. The questionnaire survey device according to claim 1, wherein: 7. The questionnaire data recording unit records questionnaire data in which questionnaire data transmission conditions are set, and the service user corresponding processing unit refers to the questionnaire data transmission conditions set in the survey target questionnaire data. The questionnaire survey apparatus according to any one of claims 1 to 4, wherein it is determined whether or not the survey target questionnaire data is transmitted to the service user terminal. 8. The questionnaire data recording unit records questionnaire data in which a questionnaire survey execution period is set as the questionnaire data transmission condition, and the service user handling unit processes the survey to the service user terminal. The survey questionnaire data is transmitted to the service user terminal only when it is determined that the transmission time of the survey questionnaire data is within the questionnaire survey implementation period set in the survey questionnaire data. The questionnaire survey device according to claim 7. 9. The questionnaire data recording unit records questionnaire data in which the number of questionnaire surveys is set as the questionnaire data transmission condition, and the service user handling unit processes the questionnaire data collected from another service user terminal. Only when it is determined that the number of collected response data to the survey target questionnaire data is equal to or less than the number of questionnaire surveys set in the survey target questionnaire data, transmitting the survey target questionnaire data to the service user terminal. The questionnaire survey device according to claim 7, wherein 10. The questionnaire data recording unit records questionnaire data in which a date and time condition that is a condition relating to a date and time is set as the questionnaire data transmission condition, and the service user corresponding processing unit transmits the questionnaire data to the service user terminal. Only when it is determined that the transmission time of the survey target questionnaire data matches the date and time condition set in the survey target questionnaire data,
The questionnaire survey apparatus according to claim 7, wherein the survey target questionnaire data is transmitted to the service user terminal. 11. The questionnaire data recording unit records questionnaire data in which a weather condition is set as the questionnaire data transmission condition. The service user handling unit processes the questionnaire to be surveyed to the service user terminal. The survey questionnaire data is transmitted to the service user terminal only when it is determined that the weather environment at the data transmission time matches the weather condition set in the survey questionnaire data. 7. The questionnaire survey device according to 7. 12. The questionnaire survey device further includes a service user attribute information recording unit that records attribute information of the service user, wherein the questionnaire data recording unit includes a service user as the questionnaire data transmission condition. The service user handling unit records attribute information of the service user recorded in the service user attribute information recording unit. 8. The questionnaire survey apparatus according to claim 7, wherein the survey questionnaire data is transmitted to the service user terminal only when it is determined that the attribute condition set in the questionnaire data is met. 13. The questionnaire data recording unit records questionnaire data in which privilege information indicating a privilege given to a service user who has responded to the survey target questionnaire data is set, and the service user handling process is performed. The questionnaire survey device according to claim 1, wherein the unit transmits the privilege information set in the survey target questionnaire data to the service user terminal. 14. The questionnaire data recording unit records questionnaire data in which the number of questionnaire surveys and a questionnaire survey execution period are set, and the service user handling unit processes the questionnaire set in the survey target questionnaire data. Setting a privilege given to a service user who has responded to the survey target questionnaire data based on the number of surveys, the survey period, and the number of collected response data to the survey target questionnaire data. The questionnaire survey device according to claim 1. 15. The survey questionnaire apparatus further comprises: after the service user response processing unit obtains an acceptance of the answer to the survey questionnaire data from the service user terminal, after a lapse of a predetermined time. When a response data to the data is not received, a questionnaire prompt processing unit that transmits a questionnaire prompt message for prompting the transmission of the response data to a service user terminal that did not transmit the response data. The questionnaire survey device according to claim 6, characterized in that: 16. The questionnaire survey apparatus according to claim 15, wherein the questionnaire prompting processing unit transmits the questionnaire prompting message until a predetermined number of transmissions is reached. 17. The questionnaire survey device according to claim 16, wherein the questionnaire prompting processing unit transmits a questionnaire prompt message for notifying the number of transmissions until the predetermined number of transmissions is reached. 18. The questionnaire survey device according to claim 1, wherein the questionnaire survey device further comprises a questionnaire end notifying unit that notifies the service provider terminal of the end of the questionnaire survey. 19. The questionnaire data recording unit records the questionnaire tallying result counted by the questionnaire tallying unit, and the questionnaire survey device further requests transmission from the service provider terminal from the questionnaire data recording unit. 2. The questionnaire survey apparatus according to claim 1, further comprising a service provider corresponding processing unit for acquiring the obtained questionnaire total result and transmitting the obtained questionnaire total result to the service provider terminal that has requested transmission. 20. The questionnaire data recording unit records answer data received by the service user correspondence processing unit, and the service provider correspondence processing unit transmits the response data from the questionnaire data recording unit to the service provider terminal. 20. The questionnaire survey apparatus according to claim 19, wherein the response data requested to be transmitted is obtained, and the obtained response data is transmitted to the service provider terminal requesting the transmission. 21. The questionnaire survey apparatus further includes a service user attribute information recording unit that records attribute information of the service user, wherein the service provider correspondence processing unit transmits the attribute information to the service provider terminal. 21. The questionnaire survey according to claim 20, wherein attribute information of the service user who has answered the answer data to be obtained is obtained from the service user attribute information recording unit, and the obtained attribute information is transmitted together with the answer data. apparatus. 22. The questionnaire data recording unit records questionnaire data in which the number of questionnaire surveys and the questionnaire survey execution period are set, and the service user handling unit processes the number of questionnaire surveys set in the questionnaire data. And calculating the urgency of the questionnaire data based on the questionnaire survey implementation period and the number of collected response data to the questionnaire data, and extracting the candidate service provider data in consideration of the calculated urgency. The questionnaire survey device according to claim 3, wherein 23. The questionnaire survey apparatus further includes a service user attribute information recording unit that records attribute information of the service user, wherein the service user attribute information recording unit stores the service user attribute information as attribute information. The responded questionnaire data to which the user has responded is recorded, and the service user corresponding processing unit refers to the answered questionnaire data, determines questionnaire data to which the service user has not responded, 2. The questionnaire survey apparatus according to claim 1, wherein the survey questionnaire data is used. 24. The service user attribute information recording unit records, as attribute information, a total of benefits given to the service user who has answered the survey target questionnaire data, Has a privilege total reference value which is a reference value for the total of the privilege, and is provided by the total of the privilege recorded in the service user attribute information recording unit and the answer to the next survey target questionnaire data. 24. The questionnaire survey apparatus according to claim 23, wherein the survey questionnaire data is transmitted to a service user terminal of a service user whose sum is equal to or less than the privilege total reference value. 25. The service user attribute information recording unit records, as attribute information, the result of the number of responses to the survey target questionnaire data, and the service user corresponding processing unit records the result of the number of responses. A response count actual reference value that is a reference value, and the sum of the result of the response count recorded in the service user attribute information recording unit and the response to the next survey questionnaire data is the response count actual reference value. 24. The questionnaire survey apparatus according to claim 23, wherein the survey questionnaire data is transmitted to a service user terminal of the following service user. 26. Communication between a service provider terminal of the service provider and a service user terminal of the service user, and based on the questionnaire data which is a questionnaire content transmitted from the service provider terminal, A questionnaire survey method for conducting a questionnaire survey on a service provided by a service provider using the service user terminal, wherein a questionnaire data recording step of recording the questionnaire data transmitted from the service provider terminal; The specific questionnaire data is specified to the service user terminal from the questionnaire data recorded in the questionnaire data recording step, the questionnaire data specified by the service user terminal is obtained as the questionnaire data to be researched, and the obtained survey target is obtained. Poll A service user corresponding processing step of transmitting data to the service user terminal and receiving response data to the survey target questionnaire data transmitted to the service user terminal from the service user terminal; and the service user corresponding processing. A questionnaire totalizing step of totalizing a questionnaire survey of the survey target questionnaire data based on the answer data received in the step. 27. The questionnaire survey method, further comprising a service provider data recording step of recording data on the service provider transmitted from the service provider terminal as service provider data, wherein the questionnaire data recording Recording the questionnaire data in association with the service provider data recorded in the service provider data recording step; and recording the service user corresponding processing step in the service provider data recording step. An arbitrary number of service provider data is extracted as candidate service provider data from the service provider data,
Transmitting the extracted candidate service provider data to the service user terminal; receiving a selection instruction for selecting a specific service provider data from the candidate service provider data from the service user terminal; The questionnaire data recorded in association with the specific service provider data selected in the selection instruction is obtained as the survey target questionnaire data, and the obtained survey target questionnaire data is transmitted to the service user terminal that transmitted the selection instruction. The questionnaire survey method according to claim 26, wherein the questionnaire survey is transmitted. 28. The service user corresponding processing step transmits the survey target questionnaire data to the service user terminal after obtaining an approval of the response to the survey target questionnaire data from the service user terminal. The questionnaire survey method according to claim 26 or 27, wherein: 29. The questionnaire data recording step records questionnaire data in which questionnaire data transmission conditions are set, and the service user corresponding processing step refers to the questionnaire data transmission conditions set in the survey target questionnaire data. The questionnaire survey method according to any one of claims 26 to 28, wherein it is determined whether or not the survey target questionnaire data is transmitted to the service user terminal. 30. The questionnaire survey method, further comprising: after the service user corresponding processing step obtains a response to the survey target questionnaire data from the service user terminal, after a lapse of a predetermined time. A questionnaire prompting process step of transmitting a questionnaire prompt message for prompting transmission of the response data to a service user terminal that did not transmit the response data when the response data for the data was not received. 29. The questionnaire survey method according to claim 28, wherein: 31. A computer-readable recording medium on which a program for causing a computer to execute the questionnaire survey method according to claim 25 is recorded.