JP2002109242A - Method and device for document processing and storage medium stored with document processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method and a device for document processing which can efficiently process documents, etc., and a storage medium stored with a document processing program. SOLUTION: A scanner 22 on the side of a sales office 2 converts a document into image data, a sales-office terminal 21 generates character data by using OCR processing, and an office-work centralized center 1 gathers and automatically process them. When confirmation processing is performed at the office- work centralized center 1, a head-office terminal 14 makes various assistant displays.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a form processing method and apparatus, and a storage medium storing a form processing program, and more particularly, to a form processing method and a form processing method capable of efficiently processing forms used in financial institutions and the like. The present invention relates to an apparatus and a storage medium storing a form processing program.

[0002]

2. Description of the Related Art In recent years, financial institutions such as banks and shinkin banks have been trying to improve the efficiency of various operations. For example,
Conventionally, the processing of forms processed at each head office is collectively processed at an office centralized center or the like.

[0003] The forms used in each head office include those used in window operations and those used in public relations operations. The forms used in window operations are often processed immediately because the customer is waiting at the store, but the forms used in foreign affairs work are handled by the outsider at the customer. Since the form is created and processed after being brought back to the store, the time required for the processing is inevitably increased.

[0004] For this reason, the processing efficiency is improved by collectively processing the documents brought back to each head office by the public relations center at the office centralized center. For example, as shown in FIG. 18, the centralized processing in the central office is performed by the central office 2001 and the branch offices (main branch) 2002-1 through the branch office 2 as shown in FIG.
Mail service (collection and delivery vehicle) 200 circulating between 002-n
According to 3 above, the forms are centralized in the office centralized center.

[0005]

However, when the forms are collected and delivered by mail or the like, the forms may be lost during the collection or delivery, or newly collected and distributed at each head office. If a form to be processed is added,
Complicated processing will occur.

[0006] Further, in the office centralized center, data is input to a terminal (hereinafter, referred to as an accounting terminal) of a system for managing deposit and withdrawal operations by manual input based on collected and distributed forms.

As described above, there are many points to be improved in the conventional processing of forms in order to achieve further efficiency.

It is therefore an object of the present invention to provide a form processing method and apparatus capable of efficiently processing forms and a storage medium storing a form processing program.

[0009]

In order to achieve the above object, a first aspect of the present invention is a form processing method for inputting information described in a form handled by a financial institution to a host computer by reading the form. The obtained form image and the character information described in the form are displayed in association with each other, and the corrected character information input based on the display result is received, and based on the character information and the corrected character information, The information to be input to the host computer is generated.

According to a second aspect of the present invention, in the first aspect of the present invention, the form image displays both an overall image representing the entire form and an enlarged image obtained by enlarging a predetermined area of the form. It is characterized by that.

According to a third aspect of the present invention, in the first aspect, the character information is obtained by performing a character recognition process on the form image.

According to a fourth aspect of the present invention, in the first aspect, the character information includes a character of an item selected from a selection field printed on the form.

According to a fifth aspect of the present invention, in the first aspect of the invention, the character information includes a character in which the number 0 is omitted from the form and is supplemented with the omitted 0. It is characterized by the following.

According to a sixth aspect of the present invention, there is provided a form processing device for inputting information described in a form handled by a financial institution to a host computer, the image display means for displaying a form image obtained by reading the form. Character information display means for displaying character information described in the form, and modified character information receiving means for receiving inputted modified character information are provided.

According to a seventh aspect of the present invention, in the sixth aspect of the invention, the image display means displays both an entire image representing the entire form and an enlarged image obtained by enlarging a predetermined area of the form. It is characterized by doing.

According to an eighth aspect of the present invention, in the seventh aspect of the present invention, the image display means displays the enlarged image in place of the entire image based on the input instruction. .

According to a ninth aspect of the present invention, in the sixth aspect of the invention, the character information display means displays the corrected character information together with the character information.

According to a tenth aspect of the present invention, in a storage medium storing a form processing program for inputting information described in a form handled by a financial institution to a host computer, the form image obtained by reading the form is provided. First to display the character information described in the form in association with it
And a second step of receiving corrected character information input based on the display result displayed in the first step. Based on the corrected character information received in the second step and the character information, And a third step of generating information to be input to the host computer.

According to an eleventh aspect of the present invention, in the tenth aspect of the present invention, the first step includes the step of combining both an entire image representing the entire form and an enlarged image obtained by enlarging a predetermined area of the form. It is displayed as the form image.

According to a twelfth aspect of the present invention, in the tenth aspect, the first step includes displaying, as the character information, a character of an item selected from a selection field printed on the form. Features.

According to a thirteenth aspect of the present invention, in the tenth aspect of the present invention, the first step is a step of supplementing the omitted 0 with a character in which the number 0 is omitted from the form. Are displayed as the character information.

[0022]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a form processing method and apparatus according to the present invention and a storage medium storing a form processing program will be described below in detail with reference to the accompanying drawings.

FIG. 1 is a block diagram showing the overall configuration of a form processing system according to the present invention. As shown in the figure, the form processing system includes an office centralized center 1 and a sales office 2
(2-1 to 2-n) are connected via the public line 3. It is not always necessary to use the public line 3 for the connection between the office centralized center 1 and the sales office 2, but the connection may be made by a dedicated line or the like.

In this configuration, data and the like of forms used in the foreign affairs business at each business office 2 are collected in the office centralized center 1 via a public line and processed collectively.

FIG. 2 is a block diagram showing a detailed configuration of the form processing system.

As shown in FIG. 1, in the form processing system, the centralized processing center 1 has a collection processing server 11, a storage device 12 for storing a form image file, a storage device 13 for storing a collection management file, and a head office. Terminal 14 (14
-1 to 14-m), a storage device 15 for storing an account-related CSV file is provided, and
1, a scanner 22, and a storage device 23 for storing a form image file. The office terminal 21 may use a general-purpose computer, or may use a dedicated device integrated with the scanner 22. Further, the collection server 11, the head office terminal 14, and the sales terminal 21 are all realized in the form of application software operating on a computer, and the application software is stored in a storage medium and distributed.

In the sales office 2, the sales representative has the scanner 22 read the form brought back from the customer and generates a form image file. The office terminal 21 responds to the form image file by the OCR (Optical Chara).
cter Reader) processing, stamping out processing,
A binarization process or the like is performed, and the processing result is stored in the storage device 23.

In the central office 1, the concentration processing server 1
1 collects the form image file and the like stored in the storage device 23 from the office terminal 21 via the public line 3 based on the collection management file stored in the storage device 13, Remember. The collection management file stored in the storage device 13 describes information such as a time at which collection is performed and a telephone number for connecting to the office terminal 21. The time at which the call is collected is a time preset for each branch 2 or a time designated by the branch 2 each time. For example, the call is collected at night at 8:00, 9:00, or 10:00.

The headquarters terminal 14 performs matching processing, verification (examination) processing, and the like based on the form image file and the like stored in the storage device 12, and outputs a CSV (Comma Separated Val) for accounting system cooperation.
ue) Generate a file and store it in the storage device 15. Details of each process in the head office terminal 14 will be described later.

The accounting system linking C stored in the storage device 15
The SV file is input to the accounting host computer 42 from the accounting terminal 41 installed in the computer center 4 (or the office centralization center 1), whereby the final processing for the form is completed.

Here, the sales office 2 and the office centralized center 1
First, the processing in the branch 2 will be described.

FIG. 3 is a flowchart showing the flow of the form processing in the branch 2. In the branch 2, first, the foreign agent reads the form brought back from the customer by the scanner 22 (step 101). The scanner 22 has an ADF
(Auto Document Feeder) is provided, and the external representative can read all the forms simply by stacking a plurality of forms on the ADF. At this time, the scanner 22 reads the form as a color or gradation image.

When the reading of the form is completed, the public relations officer
Data confirmation input is performed as confirmation of reading (step 102). This data confirmation input is performed when a public relations person presses a predetermined key of the office terminal 21. At this time, the form image file obtained by reading the form is stored in the storage device 23 (step 110).

When the data is input by the public relations official, the office terminal 21 performs a form identification process for identifying the type of the form based on the form image file obtained by reading the form (step). 103). The form identification process is performed, for example, based on the form number 201 and the title 202 printed on the form 200 shown in FIG. In addition to the form number 201 and title 202,
The type of the form may be determined based on the ruled line pattern printed on the form. If the identification of the form type fails (NO in step 104), the branch office terminal 21 prompts an external member to perform an error correction process, and based on the error correction process, the external member specifies the form type. (Step 105).

When the form identification processing is completed, the branch office terminal 2
1 performs OCR processing on the form image (step 106). In the OCR process, for example, the customer recognizes characters written on the form 200, such as the name 203 of the form 200. Note that which part of the form image is to be subjected to the OCR process is determined in advance by the form type.

Subsequently, if the type of the form identified in step 103 is one that requires seal verification (YES in step 107), a seal image (corresponding to the seal 204 of the form 200) is cut out from the form image. (Step 108).

When these processes are completed, the sales terminal 21
Performs an image conversion process for converting the form image into a binary image (step 109), and performs an OCR process, a seal imprint cutting process,
The data obtained in each of the image conversion processes is stored in the storage device 23.
(Step 110), and the process ends. In addition,
At the time of storage in the storage device 23, the form image obtained by the image conversion processing in step 109 is replaced with the form image stored at the time of data confirmation input in step 102 and stored.

Next, the form processing in the office centralized center 1 will be described. First, the business centralization center 1 sends the form stored in the storage device 23 from the branch office terminal 21 via the public line 3 based on the collection management file stored in the storage device 13 by the collection processing server 11. Collect image files, etc. The data collected here is data obtained by the above-described OCR processing, seal stamp cutting processing, and image conversion processing by the branch office terminal 21.

Then, the headquarters terminal 14 performs processing on the form using each data collected by the collection processing server 11.

FIGS. 5 and 6 are flowcharts showing the flow of the form processing of the head office terminal 14.

If the form to be processed is a new form (YES in step 151), the head office terminal 14
The form image is automatically printed by a printer (not shown) and output (step 152). Then, for this form, a customer number is issued by the accounting terminal 41, and the operator inputs the issued customer number to the head office terminal 14 (step 153).

On the other hand, if the form to be processed is not a new form (NO in step 151), the processing code is automatically determined from the data of the OCR processing result (step 1).
54). The processing code is a code conventionally used by financial institutions and is assigned to each processing pattern (also referred to as an operation code).

These processes are performed on all collected data (NO in step 155), and when the process is completed on all data (YES in step 155), matching processing is performed (step 156).

The matching process simulates a process in which a form collected from a branch office is conventionally combined with a clip or the like so that the form can be easily processed. This is the process of classifying on the screen up to the unit.

The matching process is performed manually at the head office terminal 14, and the operator confirms the result. The confirmation of the processing result is performed on a screen displayed on the display of the head office terminal 14. Screens and the like displayed on the display will be described later.

When the matching process is completed, the head office terminal 1
In step 4, a verify process is performed (step 1).
57). The verification process is performed by the operator at the head office terminal 14.
The processing is performed with reference to the screen displayed on the display. In the verifying process, seal verification and the like are performed as necessary (YES in step 158, step 159), and one branch is collectively performed (NO in step 160). Details of the verification process will be described later.

When the verification process for one branch is completed (YES in step 160), the headquarters terminal 14 generates an account-related CSV file based on the form data for which the verification process has been completed (step 161). The account-related CSV file is input from the account terminal 41 to the account host computer 42. This input replaces the input that the operator has directly input by referring to the form, thus reducing the burden on the operator. When the data input from the accounting terminal 41 is completed, the processing status returns.
Based on this processing status, the head office terminal 14 performs a verification process (step 162). The verification process will be described later.

When this verification process is performed for all the branches (NO in step 163), and finally all the processes are performed for all data (YES in step 164), the process for the collected form is completed.

Here, the matching process will be described. As described above, the matching process is a process of classifying a form image or the like on a screen for each branch office and even for each member of a public relations. This process itself is performed based on data of an OCR process result. Regarding the confirmation of the processing result, the operator looks at the screen displayed on the display of the head office terminal 14. The screen displayed on the display of the head office terminal 14 is, for example, a screen 30 as shown in FIG.
It will be something like 0.

On the screen 300, the name of a foreign member for each branch is displayed in the foreign member selection column 301, and when the operator selects a desired public member name from the display, the case (the form is processed) handled by the selected public member is displayed. ) Are listed in the display column 302. When the operator selects an item displayed in the display column 302 and presses an “image confirmation” button 303 (selects with a pointing device such as a mouse), a corresponding form image is displayed in the image display column 304. If there is an interlocking process such as processing the refund due to cancellation as payment of another account, the display column 302
Select the item to be linked with the "Transfer (link)" button 30
By pressing 5, the fact that the selected cases are linked is recorded.

Next, the verifying process will be described.
The verification process is a process for confirming whether or not the data of the OCR process result or the like matches the data described in the form. The headquarters terminal 14 provides various assistance so that the operator can efficiently perform the confirmation work. Do.

For example, on the display of the head office terminal 14,
A screen 400 shown in FIG. 8 is displayed. On screen 400,
A form image to be processed is displayed in an image display column 401, and corresponding data is displayed in a data display column 402. The data displayed here is O
This is data acquired from the form by the CR process. Also,
When the operator selects a desired item in the data display column 402, the selected item is displayed surrounded by an instruction frame 403. In response to the instruction frame 403, the image display column 4
Also, the instruction frame 404 is displayed on the form image 401 displayed in 01, the image in the frame of the instruction frame 404 is displayed in the cut-out image display column 405, and the data of the item is displayed in the item display column 406. . Then, the operator refers to these, if there is an erroneous recognition in the OCR process, that is, if the display content of the cutout image display column 405 and the display content of the item display column 406 are different,
The data displayed in the item display column 406 is changed.

For example, when the display of the cut-out image display column 501 is different from the display content of the item display column 502 as shown in a screen 500 shown in FIG. When the user presses the enter key (not shown) after making the change, the result is displayed in the data display column 503.
Is displayed as the correction value 504, the instruction frame moves to the processing date (year) in the lower row, the instruction frame in the form image on the left side of the screen also moves to the year of the reception date, and the cutout image of that part The OCR result 12 (not shown) is displayed in the display column 501 in an enlarged manner and the item display column 502 is displayed. In FIG. 8, the operator compares the display content of the cut-out image display field 405 with the OCR result displayed in the item display field 406, and when the OCR result is correct, the operator simply presses the enter key and the instruction frame 403 is displayed in the lower line. To the processing date (year) 12 of the
The instruction frame 404 of the first form image 401 also has the
(Year), the image is enlarged and displayed in the cut-out image display column 405, and the OCR result is displayed in the item display column 406. That is, the operator compares the two display fields 405 and 406 in the upper right part of the center of the screen 400, and when the OCR result is correct, the operator can successively confirm the data only by pressing the enter key. In this case, the image of the next item is displayed simply by inputting the correction and pressing the enter key, so that the data confirmation work can be performed efficiently.

On the screen 500, a "confirm" button 50 is displayed.
When the user presses “5”, the verification process ends, and when the “print” button 506 is pressed, the form image, data, and the like are printed.

When the “certificate” button 507 is pressed on the screen 500, a pop-up window 601 is displayed in addition to the screen 600 as shown in FIG. 10, and an image of an account certificate corresponding to the pop-up window 601 is displayed. Is displayed. When the “confirm” button 602 is pressed in this state, the fact that the certificate has been checked is displayed in the confirmation column 603 together with the operator name.

On the screen 500, a "collation" button 50
When 8 is pressed, as shown in FIG. 11, a pop-up window 701 is displayed in addition to the screen 700, and an imprint of the account corresponding to the pop-up window 701 is displayed. The seal imprint displayed in the pop-up window 701 is a seal imprint image cut out from the form image at the office terminal 21 and a registered seal imprint, and these are superimposed or alternately displayed to assist the operator in verifying the seal. Then, when the “confirmation” button 702 is pressed after performing the seal stamp collation, the fact that the seal stamp collation has been completed is displayed in the confirmation column 703 together with the operator name.

On the screen 500, a "TM" button 50
When the user presses 9, the form data is displayed in the display column 801 in the TM format, which is a format for accounting system cooperation, as in a screen 800 shown in FIG. Also on this screen 800,
By pressing the “print” button 802, the form data is printed, a “certificate display” button 803, a “seal check” button 8
When the user presses 04, the above-described pop-up windows are displayed. When the “slip format” button 805 is pressed, the display returns to the screen 400 or the like, and when the “confirmation” button 806 is pressed, the verification process for the form data is completed. Instead of just character recognition, recognition other than characters is also performed using the form type identified earlier. Therefore, the result is also used in the verifying process.

For example, as shown in a screen 900 in FIG. 13, when the instruction frame 902 on the image display column 901 is moved to the account of the transaction account, the cut-out image display column 903 displays the account information of the transaction account as described above. The description part of the course is displayed. The subjects displayed here are not those written by the customer but are selected from a plurality of options. In this case, in the OCR processing in the sales terminal 21, the selected subject is recognized based on the check position entered by the customer, and the result is displayed in the data display column 904. Therefore, the operator may confirm which subject is selected from the plurality of options.

The cut-out image display field 903 is
Since the size is a fixed size, the displayed image is small in a portion such as a description portion of a transaction account, and it may be difficult to confirm the image. In such a case, when the “enlarge” button 905 is pressed, the form image is enlarged and displayed in the image display column 1001 as in a screen 1000 shown in FIG.

When recognizing a selected one of a plurality of options, such as a description part of a transaction account item, as shown in FIG. In addition to those that circle the choices,
It also recognizes that the customer has erroneously selected an option and circles the options to be checked.

In addition, in the headquarters terminal 14, as in the case of the cut-out image displayed in the cut-out image display field 1101 of the screen 1100 shown in FIG.
If "0" at the beginning of the character string is omitted as described in "2" for what should be described as "2", the OCR
“02” with “0” automatically added based on the processing result
Is displayed in the data display column 1002.

Finally, the verification processing will be described. In the verification process, a screen 1200 shown in FIG. 17 is displayed on the display of the head office terminal 14.

On the screen 1200, the image display field 120
1 shows the form image, and the verification result display column 1
The form data of the verification result is displayed in 202, and the processing status returned from the accounting terminal 41 is displayed in the processing status display column 1203. In addition, the worker display column 1
In 204, the name of the operator in charge of each process is displayed. The operator refers to these displays and confirms that there is no difference between the form image, the verification result, and the processing status.If there is a difference, the operator returns to the previous operation. Button 1205 is pressed to end the processing for the form.

The processing at the head office terminal 14 described above
Since the form image and the OCR processing result based on the form image are possible, the processing target is not necessarily limited to the form image or the like collected from the branch 2, and the form itself is collected from the branch 2, This may be imaged by the office centralized center 1.

[0065]

As described above, according to the present invention, the business office converts the form into image data, generates character data using OCR processing, and collects the data at the office centralized center. The headquarters terminal is configured to perform various auxiliary displays when performing confirmation processing at the office centralized center, eliminating the burden of collecting documents and making processing at the office center easier. Thus, the efficiency of processing of the form can be improved.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an overall configuration of a form processing system according to the present invention.

FIG. 2 is a block diagram showing a detailed configuration of a form processing system.

FIG. 3 is a flowchart showing a flow of a form process in a branch 2;

FIG. 4 is a diagram showing an example of a form to be processed.

FIG. 5 is a flowchart (1) showing a flow of a form process of the head office terminal 14;

FIG. 6 is a flowchart (2) showing a flow of a form process of the head office terminal 14;

FIG. 7 is a diagram (1) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 8 is a diagram (2) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 9 is a diagram (3) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 10 is a diagram (4) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 11 is a diagram (5) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 12 is a diagram (6) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 13 is a diagram (7) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 14 is a diagram (8) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 15 is a diagram (9) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 16 is a diagram showing an example of description other than characters recognized by the head office terminal.

FIG. 17 is a diagram (10) showing an example of a screen displayed on the display of the head office terminal 14;

FIG. 18 is a diagram for explaining a conventional form processing example.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Office centralized center 2, 2-1 to 2-n branch office 3 Public line 4 Computer center 11 Concentration processing server 12 Storage unit 13 Storage unit 14, 14-1 to 14-m Head office terminal 15 Storage unit 21 Office terminal 22 Scanner 23 Storage device 41 Billing terminal 42 Billing host computer 200 Form 201 Form number 202 Title 203 Name 204 Imprint 300 Screen 301 Negotiator selection field 302 Display field 303 "Image confirmation" button 304 Image display field 305 "Transfer (interlocking) ) "Button 400 screen 401 image display field 402 data display field 403 indication frame 404 indication frame 405 cutout image display field 406 item display field 500 screen 501 cutout image display field 502 item display field 503 data display field 504 correction value 505 Button 506 "Print" button 507 "Certificate" button 508 "Verify" button 509 "TM" button 600 Screen 601 Pop-up window 602 "Confirm" button 602 603 Confirmation field 700 Screen 701 Pop-up window 702 "Confirm" button 602 703 Confirmation field 800 Screen 801 Display column 802 "Print" button 803 "Certificate display" button 804 "Seal stamp collation" button 805 "Slip form" button 806 "Confirm" button 900 Screen 901 Image display column 902 Instruction frame 903 Cutout image display column 904 Data display column 905 “Enlarge” button 1000 screen 1001 image display field 1100 screen 1101 image display field 1102 data display field 1200 screen 1201 image display field 1202 verify Result display column 1203 processing status display column 1204 the operator display column 1205 "confirm" button

Continued on the front page (72) Inventor Terasamasa Daito 1-3-1 Shimoteno, Himeji-shi, Hyogo Glory Industries Co., Ltd. F-term (reference) 3E040 AA06 CB01 5B055 CC16 MM00 MM14 5B064 AA01 AB03 AB13 BA01 EA05 EA11 FA05 FA07 FA18 5E501 AA01 AA09 AA13 AC19 AC20 AC25 AC32 BA05 CA02 CB02 CB09 CB13 CC04 EA05 EA10 EA12 EB05 FA03 FA06 FA13 FA14 FA25 FA42 FB04

Claims (13)

[Claims] 1. A form processing method for inputting information described in a form handled by a financial institution into a host computer, wherein a form image obtained by reading the form is associated with character information described in the form. A form processing method for receiving corrected character information input based on the display result, and generating information to be input to the host computer based on the character information and the corrected character information. 2. The form processing method according to claim 1, wherein the form image displays both an entire image representing the entire form and an enlarged image obtained by enlarging a predetermined area of the form. . 3. The form processing method according to claim 1, wherein the character information is obtained by performing a character recognition process on the form image. 4. The form processing method according to claim 1, wherein the character information includes a character of an item selected from a selection field printed on the form. 5. The form processing method according to claim 1, wherein the character information includes a character in which a number 0 is omitted and described in the form and the omitted 0 is supplemented. 6. A form processing device for inputting information described in a form handled by a financial institution to a host computer, an image display means for displaying a form image obtained by reading the form, and a form described in the form. A form processing apparatus comprising: character information display means for displaying character information; and corrected character information receiving means for receiving input corrected character information. 7. The form processing apparatus according to claim 6, wherein said image display means displays both an entire image representing the entire form and an enlarged image obtained by enlarging a predetermined area of the form. . 8. The image display device according to claim 7, wherein the image display means displays the enlarged image instead of the entire image based on the input instruction.
Form processing device as described. 9. The form processing apparatus according to claim 6, wherein said character information display means displays said corrected character information together with said character information. 10. A storage medium storing a form processing program for inputting information described in a form handled by a financial institution to a host computer, a form image obtained by reading the form, and a character described in the form. A first step of displaying information in association with information, a second step of receiving corrected character information input based on the display result displayed in the first step, and a correction received in the second step And a third step of generating information to be input to the host computer based on the character information and the character information. 11. The method according to claim 10, wherein the first step displays both an entire image representing the entire form and an enlarged image obtained by enlarging a predetermined area of the form as the form image. A storage medium storing the described form processing program. 12. The form processing program according to claim 10, wherein said first step displays a character of an item selected from a selection field printed on said form as said character information. Storage medium. 13. The method according to claim 1, wherein the first step displays, as the character information, a character obtained by omitting the number 0 on the form and supplementing the omitted 0. A storage medium storing ten form processing programs.