JP2002170035A - INFORMATION PROVIDING METHOD, ITS APPARATUS, AND RECORDING MEDIUM RECORDING THE DATA - Google Patents

Abstract

(57) [Summary] [PROBLEMS] To provide a technology capable of providing service information suitable for a user and conducting a transaction without disclosing information capable of identifying the user to a store side. SOLUTION: A user side device transmits user identification information for identifying a user and a service information provision request for requesting provision of service information according to the personal information of the user; Receiving the received user identification information and the service information provision request by the information providing device; and identifying information that can identify the user from the personal information of the user identified by the received user identification information. When the removed user information is not stored in the information providing device, receiving the user information in the information providing device, and selecting different service information according to the content of the received user information. And transmitting the transmitted service information to the user side device.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information providing system for providing information on products and services, and more particularly to an information providing system for providing information on products and services in accordance with a user's preference and location. It is about technology.

[0002]

2. Description of the Related Art Conventionally, with the development of the Internet, an information processing device of a store that sells goods and services has been connected to a network, and goods and services have been sold through electronic commerce. When using such an electronic commerce system, the user uses a personal computer from home or uses a portable information terminal outdoors to access an information processing device on the store side connected to the network, After obtaining and examining the information of a desired product, the user can purchase the product without visiting the store by requesting payment by automatic debit from a bank account and delivery to his / her home. In addition, stores that sell products also collect various types of personal information that indicate user preferences when selling products, analyze top-selling products, and propose products that are suitable for each customer. Improve service.

[0003] On the other hand, when the user's personal information is exchanged via the network as described above, the personal information is diverted to a place other than the store where the product was purchased, and may be misused. Therefore, as described in Japanese Patent Application Laid-Open No. H11-345248, it is prevented that the profile information of the user required when selecting the information matching the user's preference is unexpectedly disclosed and the privacy is impaired. An information providing system has been proposed. The outline is configured such that, when the product information is provided by the information providing unit and the user purchases the product, the purchased product information is stored as profile information and can be used for selection of information by the selection unit, and The profile information stored in the user information storage means is characterized in that profile information other than the one for which disclosure permission has been obtained in accordance with the operation of the user corresponding to the profile information is treated as confidential and is not disclosed.

Japanese Patent Application Laid-Open No. 11-85861 discloses an individual service information providing apparatus for giving a presentation of different contents according to each of the visitors and an individual service information providing method using the same. The outline is that when the receiver in the facility receives the individual identification code of the portable transmitter handed to each visitor at the time of entry, the type of service information corresponding to the individual identification code is selected, and the receiver It outputs the service information of the content corresponding to the installation position.

[0005]

In the above-mentioned conventional information providing system, profile information other than information for which disclosure has been permitted is confidential and is not disclosed. However, the profile information stored in the user information storage means is not disclosed. Since a user operation to specify whether to permit disclosure of information is required, there is a problem that if the number of items of profile information increases, the operation to specify whether to permit the disclosure becomes a burden on the user. .

[0006] Even if personal information is kept confidential to a certain extent when providing information that matches the user's preferences, identity confirmation, account number and address disclosure, etc., are required when paying for or shipping goods. In some cases, it is necessary to disclose the non-disclosed personal information to the store when purchasing it.

[0007] In the conventional service information individual providing method, the service information having the content corresponding to the installation position of the receiver in the facility installed near the visitors is output. There is a problem that it is difficult to provide information, and it is not possible to store the number of times the user has used the facility and to store the preference information.

[0008] It is an object of the present invention to solve the above-mentioned problem and to provide a service by providing service information suitable for the user without disclosing information that can identify the user to the store side. Is to provide.

[0009]

SUMMARY OF THE INVENTION The present invention relates to an information providing system for providing service information indicating the contents of a product or service according to the user's personal information. Different service information is selected and provided according to the content of the user information excluding information that can identify the user among the information.

In the information providing system of the present invention, when a user intends to obtain information indicating the contents of a product or service sold in a store or various contents such as map data, the user is required to obtain the information. A service information provision request for requesting provision of service information corresponding to the user's personal information is transmitted from the user side apparatus to the information provision side apparatus together with the pseudonym registered as the user identification information for identification.

[0011] After receiving the transmitted user identification information and the service information provision request, the information providing device identifies the user from the personal information of the user identified by the received user identification information. Examine whether or not user information such as gender or hobby is stored in the information providing device, excluding identifiable information.If the user information is not stored in the information providing device, The customer information management center side device is requested to transmit the user information, and the user information is received from the customer information management center side device.

The information providing side device selects different service information according to the content of the received user information such as sex and hobby, transmits the service information from the information providing side device to the user side device, and Receives the transmitted service information and outputs the received information to an output device to assist a user in purchasing a product.

When the user who has considered the transmitted service information decides to purchase the product, the user is notified of the content of the purchased product together with the pseudonym of the user to the store via the customer information management center side device. I do. At the store where the notification was made, the purchased product is sent to the customer information management center,
Receive payment from customer information management center. The customer information management center that has received the product refers to the personal information managed by the customer information management center-side device, sends the product to the address corresponding to the pseudonym of the user who purchased the product, and uses the product. The payment of the product is performed by performing processing such as withdrawing the price from the designated account of the person.

As described above, according to the present invention, personal information that can identify a user is managed only by the customer information management center, and service information is provided and merchandise is sold to the store using the user identification information. Therefore, it is possible to provide service information and purchase goods according to the user's personal information without disclosing information that can identify the user to the store side. For this reason, even when the user has made a transaction with many stores, only the customer information management center discloses the information that can identify the user, and the risk of personal information leakage can be minimized. .

[0015] As described above, according to the information providing system of the present invention, the contents of the user information excluding the information that can identify the user among the personal information of the user identified by the user identification information are included. Since different service information is selected and provided depending on the situation, it is possible to provide service information suitable for the user and conduct a transaction without disclosing information that can identify the user to the store side.

[0016]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An information providing system according to an embodiment for providing service information according to personal information of a user by using a pseudonym as user identification information for identifying the user will be described below. explain.

FIG. 1 is a diagram showing a schematic configuration of the information providing system of the present embodiment. As shown in FIG. 1, the information providing system of the present embodiment includes a portable information terminal 100, a recording device 1
01, portable information terminal management table 102, access point side device 110, store side device 120, user information table 121, customer information management center side device 13
0, customer information management table 131, and network 1
40.

The portable information terminal 100 is a user-side device that uses a pseudonym, which is user identification information for identifying a user, to obtain service information corresponding to the user's personal information. The recording device 101 is a device that acquires service information according to a user's personal information and stores various information for purchasing a product or service, such as a semiconductor memory such as an IC card, a removable hard disk or a micro drive, or the like. This is an apparatus using the magnetic medium. The portable information terminal management table 102 is a table for storing various information for acquiring service information according to the personal information of the user, and includes a pseudonym as user identification information for identifying the user, Of information providers who select and provide service information in accordance with the contents of user information excluding information that can identify the user among the personal information of the user, the use identified by the user identification information It is a table that records data including a store name and a trader name, which are information providing side identification information for identifying a store and an information provider that provide service information to a user.

The access point-side device 110 transmits service information corresponding to the user's personal information to the portable information terminal 100.
It is a processing device on the access point side that relays between the device and the customer information management center device 130.

The store-side device 120 is an information providing-side device that provides service information corresponding to the user's personal information to the portable information terminal 100. The user information table 121 is a table for storing information excluding information that can identify the user from the personal information of the user.

The customer information management center side device 130 is a processing device on the customer information management center side for managing a pseudonym for identifying a user and personal information of the user. The customer information management table 131 is a table that stores various types of information for providing service information indicating the content of a product or service according to personal information of a user. Network 140
Is a communication line for transmitting and receiving information to and from each device.

The portable information terminal 100 of this embodiment is a device such as a PDA (Personal Digital Assistants). The portable information terminal 100 has a communication function between the portable information terminal management table 102 and the access point side device 110. It is possible to mount it and connect the recording device 101. The portable information terminal management table 102 may be stored in a memory or the like of the portable information terminal 100.

The access point side device 110 is set at a place where communication with the portable information terminal 100 is desired, for example, at an event site or a store, and transmits and receives information to and from the portable information terminal 100. The store-side device 120 of the store X is a store in which the access point-side device 110 is installed, and conducts a transaction using not only the store but also information from the access point. The user information table 121 of the store X includes the store X
The information of the user who uses is recorded.

The customer information management center side device 130 uses the customer information management table 131 to
Of the access point side device 110, the store side device 120 that provides information to the portable information terminal 100, and the information of the store Y that performs business using the portable information terminal 100 with the store side device 120. Manage transmission and reception.
The store-side device 120 holds the user information table 121 individually. Further, each organization is connected via a network 140.

Hereinafter, in the present embodiment, as service information corresponding to the user's personal information, store information indicating the contents of products and services sold at each store, and contents of stores and events in each region are shown. Regional information and the like will be described by taking information for selling goods and services as an example, but the goods include character data, music data, still image data, moving image data, map data, etc.
It may be applied to the case where the content itself provided as the service information is sold.

FIG. 2 is a diagram showing a schematic configuration of the portable information terminal 100 of the present embodiment. As shown in FIG. 2, the portable information terminal 100 according to the present embodiment includes a CPU 201, a RAM 202
, ROM 203, input device 204, and output device 20
5, the recording device interface 206, and the communication device 20
7 are provided.

CPU 201 is a device for controlling the operation of portable information terminal 100 as a whole. The RAM 202 is a storage device that loads various processing programs and data for controlling the operation of the entire portable information terminal 100.

The ROM 203 is a storage device for storing the various processing programs and data. Input device 20
Reference numeral 4 denotes a device such as a keyboard and a touch panel for performing various inputs for acquiring service information according to a user's personal information and purchasing a product or service.

The output device 205 is a device for performing the various outputs associated with the acquisition of the service information or the purchase of a product or service. The recording device interface 206 is a device that reads out the contents of the recording device 101 that records various types of information for acquiring the service information or purchasing a product or service. The communication device 207 is a device that communicates with another device via the network 140.

Further, the portable information terminal 100 includes an authentication processing unit 2
11, a service information provision request processing unit 212, a service information acquisition processing unit 213, and a table update processing unit 214
And

The authentication processing unit 211 is a processing unit that performs an authentication process with the access point device 110. The service information provision request processing unit 212 transmits, to the access point side device 110, a pseudonym for identifying a user and a service information provision request for requesting provision of service information according to the personal information of the user. It is.

The service information acquisition processing unit 213 converts the service information selected according to the contents of the user information excluding the information that can identify the user from the personal information of the user identified by the pseudonym. It is a processing unit that receives from the access point side device 110. The table update processing unit 214
A processing unit that updates the contents of the portable information terminal management table 102 when the service information is acquired or a product or service is purchased.

The portable information terminal 100 is connected to the authentication processing unit 211,
A program for functioning as the service information provision request processing unit 212, the service information acquisition processing unit 213, and the table update processing unit 214 is recorded on a recording medium such as a ROM and executed. The recording medium for recording the program may be a recording medium other than the ROM.

Here, when communication is performed between the portable information terminal 100 and the access point side apparatus 110, the authentication information and the transmission / reception information may be encrypted using an encryption processing circuit or encryption processing software. A recording medium such as a flash memory or a multimedia card other than the recording device 101 may be built in the portable information terminal 100, and the portable information terminal management table 102 may be stored in the recording medium.

As the recording device 101, a device having a processor such as an IC card and a semiconductor memory, and a device such as a removable hard disk or a micro drive incorporating the processor are used to record the processing of each processing unit of the portable information terminal 100. The program may be executed by the device 101.

FIG. 3 is a diagram showing a schematic configuration of the access point side device 110 of the present embodiment. As shown in FIG. 3, the access point side device 110 of the present embodiment
01, a memory 302, a magnetic disk device 303,
It has an input device 304, an output device 305, a CD-ROM device 306, and a communication device 307.

The CPU 301 is a device for controlling the operation of the access point side device 110 as a whole. Memory 302
Is a storage device for loading various processing programs and data for controlling the operation of the entire access point side device 110.

The magnetic disk device 303 is a storage device for storing the various processing programs and data. The input device 304 transmits the service information corresponding to the user's personal information to the portable information terminal 100 and the customer information management center side device 1.
This is a device for performing various inputs for relaying between the device 30 and the device.

The output device 305 is a device for performing various outputs associated with the relay. The CD-ROM device 306 is a device for reading the contents of a CD-ROM in which the various processing programs are recorded. The communication device 307 is connected to the network 1
This is a device that communicates with another device via the PC 40.

The access point apparatus 110 includes an authentication processing unit 311 and a service information relay reception processing unit 312.
Service information determination processing unit 313, content size calculation processing unit 314, service information relay processing unit 315
And a user information acquisition processing unit 316 and a local information provision processing unit 317.

The authentication processing unit 311 is a portable information terminal 100
This is a processing unit that performs authentication processing between. The service information relay reception processing unit 312 is a processing unit that receives, from the portable information terminal 100, a pseudonym for identifying a user and a service information provision request for requesting provision of service information according to the personal information of the user. is there.

The service information determination processing unit 313 stores information on stores whose number of times of use is greater than or equal to a predetermined value in a store information use history table that records the use history of store information indicating the contents of products and services in each store, or In the area information use history table which records the use history of the area information indicating the contents of stores and events in each area, the area information of the area where the number of times of use is equal to or more than a predetermined value is provided to the user identified by the received pseudonym. This is a processing unit that is determined as service information to be provided.

The content size calculation processing unit 314 is a processing unit that calculates the content size indicating the storage size of the determined service information according to the memory capacity of the portable information terminal 100. Service information relay processing unit 315
Transmits the received pseudonym and the service information provision request and the calculated content size to the store-side device 120 that provides the determined service information via the customer information management center-side device 130, and the store-side device The processing unit transmits the service information received from the mobile information terminal 120 to the mobile information terminal 100.

The user information acquisition processing unit 316 converts the user information obtained by excluding the information that can identify the user from the personal information of the user identified by the pseudonym received from the portable information terminal 100 on the access point side. If the user information is not stored in the device 110, the user information transmission request is sent to the customer information management center device 130 and the customer information management center device 13 is sent.
It is a processing unit that receives the user information transmitted from 0.

The local information provision processing unit 317 selects different regional information according to the contents of the received user information from the local information indicating the contents of the stores and events in the area where the access point side device 110 is installed. The processing unit transmits the service information to the portable information terminal 100.

The access point apparatus 110 is connected to an authentication processing unit 311, a service information relay reception processing unit 312, a service information determination processing unit 313, a content size calculation processing unit 314, a service information relay processing unit 315, and a user information acquisition processing unit 316. A program for functioning as the local information provision processing unit 317 is recorded on a recording medium such as a CD-ROM, stored on a magnetic disk or the like, and then loaded into a memory and executed. The recording medium for recording the program may be a recording medium other than the CD-ROM.

Here, it is assumed that communication between the portable information terminal 100 and the access point side device 110 may be performed by wire or wireless.

FIG. 4 is a diagram showing a schematic configuration of the store-side device 120 of the present embodiment. As shown in FIG. 4, the store-side device 120 of the present embodiment includes a CPU 401, a memory 402,
Magnetic disk device 403, input device 404, output device 405, CD-ROM device 406, communication device 40
7 are provided.

The CPU 401 is a device that controls the operation of the entire store-side device 120. The memory 402 is a storage device that loads various processing programs and data for controlling the operation of the entire store-side device 120. The magnetic disk device 403 is a storage device for storing the various processing programs and data.

The input device 404 is a device for providing various types of inputs for providing service information corresponding to the user's personal information to the portable information terminal 100 and for selling goods and services. The output device 405 is a device that performs various outputs accompanying the provision and sale of the service information.

The CD-ROM device 406 is a device for reading the contents of a CD-ROM in which the various processing programs are recorded. The communication device 407 is a device that communicates with another device via the network 140.

The store-side device 120 includes a service information provision request reception processing unit 411 and a user information acquisition processing unit 41.
2 and a store information provision processing unit 413.

Service information provision request reception processing unit 411
Receives a pseudonym for identifying a user and a service information provision request for requesting provision of service information according to the personal information of the user from the access point side apparatus 110 via the customer information management center side apparatus 130. It is a processing unit.

The user information acquisition processing section 412 stores the user information excluding the information that can identify the user among the personal information of the user identified by the received pseudonym as described above.
20 is a processing unit that requests the transmission of the user information from the customer information management center side device 130 and receives the user information transmitted from the customer information management center side device 130 when the user information is not stored in the storage device 20.

The store information provision processing unit 413 selects different store information according to the contents of the received user information from store information indicating the contents of goods and services in the store where the store-side device 120 is installed. The processing unit transmits the service information as service information.

A program for causing the store-side device 120 to function as the service information provision request reception processing unit 411, the user information acquisition processing unit 412, and the store information provision processing unit 413 is recorded on a recording medium such as a CD-ROM, After being stored on a disk or the like, it is assumed to be loaded into a memory and executed. The recording medium for recording the program may be a recording medium other than the CD-ROM.

Here, the store-side device 120 of the store X may be connected to a POS terminal installed in the store to collect information indicating the contents of sales in the store.

FIG. 5 is a diagram showing a schematic configuration of the customer information management center-side device 130 of the present embodiment. As shown in FIG. 5, the customer information management center-side device 130 of the present embodiment
U501, memory 502, magnetic disk drive 503
, An input device 504, an output device 505, and a CD-RO
An M device 506 and a communication device 507 are provided.

The CPU 501 is a device for controlling the operation of the customer information management center-side device 130 as a whole. Memory 50
Reference numeral 2 denotes a storage device that loads various processing programs and data for controlling the operation of the entire customer information management center-side device 130.

The magnetic disk device 503 is a storage device for storing the various processing programs and data. The input device 504 is a device for performing various inputs for managing a pseudonym for identifying a user and personal information of the user.

The output device 505 is a device for performing various outputs associated with the management of pseudonyms and personal information. The CD-ROM device 506 is a CD-R on which the various processing programs are recorded.
This is a device for reading the contents of the OM. The communication device 507 includes:
The device communicates with another device via the network 140.

The customer information management center side device 130
It has a pseudonym registration processing unit 511, a user information provision request reception processing unit 512, a user information provision processing unit 513, a service information relay processing unit 514, and a table update processing unit 515.

The pseudonym registration processing unit 511 accepts, from the portable information terminal 100, a pseudonym for identifying a user and a request for registration of personal information of the user identified by the pseudonym, and registers the pseudonym and personal information. User information registration processing unit.

The user information provision request reception processing unit 512
The processing unit receives a specific pseudonym and a user information provision request for requesting provision of information of a user identified by the pseudonym from the access point side device 110 or the store side device 120.

The user information provision processing unit 513 outputs the user information obtained by removing the information that can identify the user from the personal information of the user identified by the received pseudonym, to the access point side device 110 of the request source. Alternatively, the processing unit transmits the data to the store-side device 120.

The service information relay processing unit 514 converts a pseudonym for identifying a user, a service information provision request for requesting provision of service information according to the personal information of the user, and the content size thereof into an access point side device. 110
, And transmits the service information received from the store-side device 120 to the access point-side device 110. The table update processing unit 515 stores the customer information management table 13 when the service information is acquired or a product or service is purchased.
1 is a processing unit for updating the content of the first.

The customer information management center side device 130 is changed to a pseudonym registration processing unit 511 and a user information provision request reception processing unit 51.
2. A program for functioning as the user information provision processing unit 513, the service information relay processing unit 514, and the table update processing unit 515 is recorded on a recording medium such as a CD-ROM and stored on a magnetic disk or the like. And executed. The recording medium for recording the program may be a recording medium other than the CD-ROM.

In the present embodiment, the user information of the portable information terminal 100 is managed using the portable information terminal management table 102 and the customer information management table 131, but the combination can be roughly classified as follows.

FIG. 6 is a diagram showing a first example of the portable information terminal management table 102 and the customer information management table 131 of the present embodiment. 6, the store information use history table 602 and the local information use history table 603 are stored in the portable information terminal management table 102 of the portable information terminal 100, and the purchase information is stored in the customer information management table 131 of the customer information management center side apparatus 130. This shows an example in which a personal information / pseudonym correspondence table 605 including information is stored.

The user ID in the personal information table 601 is
This is identification information for identifying each piece of personal information on the comprehensive personal information table 604 of the customer information management center-side device 130. The real name represents the name of the user of the portable information terminal 100, and other items of the personal information table 601 store other personal information of the user.

The store information use history table 60 as shown in FIG.
Reference numeral 2 denotes a pseudonym which is user identification information for identifying a user, and information providing side identification information for identifying a store or an information provider which provides store information according to the user's personal information. Data including a store name or a trader name and a use history of store information provided by the store or the trader is recorded.

The pseudonym in the store information use history table 602 is identification information used when a user transacts with a specific business partner, and can be changed for each business partner. The business partner indicates the name of the store where the mobile information terminal 100 has previously acquired store information or purchased a product or service. The information provision rate indicates a weighting ratio used in calculating the content size when receiving information provision, and is set according to the type of the business partner. As a setting example, a method of setting a high information provision rate in a field where a business partner provides a large amount of information can be considered. The number of times of use represents the number of times the store information of the business partner has been used so far, and the date and time of last access is recorded in the last access column. The disclosure flag is a flag indicating whether information for each trading partner is individually disclosed to the outside.

As shown in FIG. 6, the local information use history table 603 stores a pseudonym as user identification information for identifying a user and an access point for providing local information according to the user's personal information. Data including an access point name, which is identification information, and a usage history of local information provided from the access point is recorded.

The access point in the local information use history table 603 indicates the name of the access point from which the portable information terminal 100 has previously obtained the local information, and the number of use times is recorded in the use number column. I have. The date and time of the last access is recorded in the last access column.

The total personal information table 604 is obtained by aggregating the contents of the personal information table 601 of each user in the customer information management center side device 130. The purchase information in the personal information / pseudonym correspondence table 605 indicates information on products and the like that the user purchased from individual business partners.

As shown in FIG. 6, when the portable information terminal management table 102 and the customer information management table 131 have this configuration, information frequently used in the processing of the access point side device 110 is stored in the portable information terminal 100. Therefore, access to the customer information management center side device 130 is reduced, and the access point side device 110 and the portable information terminal 10 are reduced.
It is possible to transmit and receive information to and from 0 quickly. In addition, the mobile information terminal 100 can receive service information according to the user's preference from the access point-side device 110 that is not connected to the customer information management center-side device 130. Further, since information having a large amount of information such as purchase information is managed by the customer information management center-side device 130, the recording circuit and the recording device of the portable information terminal 100 need not have a large capacity.

FIG. 7 is a diagram showing a second example of the portable information terminal management table 102 and the customer information management table 131 of the present embodiment. FIG. 7 illustrates an example in which purchase information of a user is also recorded in the portable information terminal management table 102 in the portable information terminal 100. The contents stored in the portable information terminal management table 102 and each item of the portable information terminal management table 102 are the same as those shown in FIG.

With this configuration of the portable information terminal management table 102, all personal information including the purchase information of the user is recorded in the portable information terminal 100, so that the customer information management center side device 130 can be used without using it. By simply transmitting and receiving information to and from the mobile information terminal 100, each store and the access point side device 110 obtains information indicating the user's preference, such as the number of times of use, and provides services such as provision of service information according to the information. It becomes possible.

FIG. 8 is a diagram showing a third example of the portable information terminal management table 102 and the customer information management table 131 of the present embodiment. FIG. 8 shows an example in which all information of a user is recorded in the customer information management table 131 of the customer information management center side apparatus 130. The contents of each item in the customer information management table 131 are the same as those shown in FIG.

As shown in FIG. 8, the pseudonym information 606 includes a pseudonym, which is user identification information for identifying a user, and a store or an information provider that provides service information corresponding to the user's personal information. And data having information providing side identification information such as a store name and a trader name for recording.

When the customer information management table 131 has this configuration, the processing on the preference information such as the number of times of use is performed by the customer information management center-side device 130, so that the recording circuit and the recording device 101 of the portable information terminal 100 are small. Since the capacity is improved and advanced processing is not required for the mobile information terminal 100 itself, the configuration of the mobile information terminal 100 is simplified,
The portable information terminal 100 can be manufactured at low cost.

Here, as to which of the tables shown in FIGS. 6 to 8 is adopted, the portable information terminal 1
00 may be determined in advance in accordance with the memory capacity or processing capacity of the mobile information terminal 100, or may be dynamically determined in accordance with the communication load or processing load of the mobile information terminal 100 and the customer information management center side apparatus 130. The table contents may be moved between the terminal 100 and the customer information management center-side device 130.

FIG. 9 is a flowchart showing the procedure of the service information acquisition process according to this embodiment. As shown in FIG. 9, the service information provision request processing unit 212 of the portable information terminal 100 according to the present embodiment provides a service for requesting provision of service information according to a pseudonym for identifying a user and personal information of the user. The information provision request and the access point side device 1
The service information acquisition processing unit 213 transmits the service selected in accordance with the contents of the user information excluding the information that can identify the user among the personal information of the user identified by the pseudonym. A process of receiving information from the access point side device 110 is performed.

In step 900, the portable information terminal 100
A signal such as a pilot signal is received from the access point side device 110, and the received signal is transmitted to the portable information terminal 10
It is checked whether the received signal is the first signal received since the power was turned on, or whether the signal was received from the access point device 110 of an access point different from the previously detected access point. If the signal is the first signal after the power is turned on or the signal from the access point side device 110 different from the previous signal, the process proceeds to step 901.

In step 901, authentication processing section 211 requests access point identification information for identifying access point side apparatus 110 from access point side apparatus 110 and receives the access point identification information. To see if it matches the identification information of the device. When the access point device 110 requests the portable information terminal identification information for identifying the portable information terminal 100, the portable information terminal identification information stored in advance in the portable information terminal 100 is read and the access point device is read. Send to 110. If the result of the authentication process with the access point side device 110 is that the access point side device 110 is determined to be a valid device, the process proceeds to step 902. By performing such an authentication process, it is possible to confirm that the portable information terminal 100 and the access point-side device 110 are mutually valid devices, so that it is possible to prevent a crime caused by using an unauthorized device. .

In step 902, the service information provision request processing unit 212 checks whether or not an instruction to start acquisition of service information or purchase of a product or service according to the user's personal information has been input by the user. If the start instruction has been input from step (1), the process proceeds to step 903. If the user has not input the start instruction, the process proceeds to step 905 to automatically start transmission and reception of service information with the access point side device 110.

In step 903, a menu for providing service information according to the user's personal information and displaying the provided service information is displayed, and an input of an operation instruction from the user is accepted. In step 904, it is checked whether or not the received operation instruction is an instruction to request provision of service information according to the personal information of the user. If the received operation instruction is a request to provide service information, the process proceeds to step 905.

In step 905, the service information provision request processing section 212 refers to the store information use history table 602 or the pseudonym information 606 to determine whether or not the pseudonym has not been registered at all, and to receive an operation instruction received from the user. Is a request for the store information of a specific store, and checks whether the pseudonym is unregistered for the specific store.If the pseudonym is not registered at all or the pseudonym corresponding to the specific store is If not registered, step 9
Proceed to 06.

In step 906, a pseudonym registration request for requesting registration of a pseudonym for the specific store is transmitted to the customer information management center side apparatus 130. When registering a pseudonym for the first time, the personal information in the personal information table 601 is also transmitted, and the personal information is registered. Then, the pseudonym generated by the customer information management center side device 130 is received and stored in the store information use history table 602 or the pseudonym information 606 together with the corresponding store name.

In step 907, it is checked whether or not the received operation instruction is a display instruction of service information that has already been acquired. If the received operation instruction is a display instruction of service information, the process proceeds to step 908. Display service information.

At step 909, it is checked whether or not a purchase instruction for the product or service of the displayed service information has been inputted.
The process proceeds to step 910, where processing such as purchase of the designated product, reservation of meals and tickets, and the like are performed.

That is, when the user who has examined the displayed service information decides to purchase the product, information indicating the contents of the purchased product together with the pseudonym of the user is transmitted to the customer information management center side device 130. Store side device 1 via
Notify 20. At the store where the notification is made, for example, a tag storing the pseudonym of the user is added to the product and sent to the customer information management center, and the price of the product is received from the customer information management center. Then, the customer information management center reads the pseudonym of the user from the tag added to the product, refers to the personal information corresponding to the pseudonym in the comprehensive personal information table 604, and stores the product in the address of the user. At the same time, the product is deducted from the designated account of the user, and the price of the product is collected. In this way, by using pseudonyms when purchasing products, even if you purchase products at multiple stores,
Since personal information that can identify the user is not transmitted, the risk of misuse of the personal information can be reduced.

In step 911, a store information use history table 602 recording the use history of store information indicating the contents of products and services in each store, and the use history of regional information indicating the contents of stores and events in each region are stored. It is checked whether the recorded local information use history table 603 is stored in the portable information terminal management table 102, and the store information use history table 602 and the local information use history table 603 are stored in the portable information terminal management table 102 Then, the process proceeds to step 912. In step 912, the contents of the store information use history table 602 and the local information use history table 603 including the pseudonym of the user whose public flag is disclosed are read. Store information use history table 602 and local information use history table 6
If 03 is not stored in the portable information terminal management table 102, the process proceeds to step 913. At step 913, pseudonym information 606 indicating the registered pseudonym and the store name of the business partner is read.

Next, in step 914, the contents of the read shop information use history table 602 and the local information use history table 603 or the pseudonym information 606 are used as service information provision requests as access point side apparatus 110.
Send to

In step 915, the service information acquisition processing unit 213 is selected according to the contents of the user information excluding the information that can identify the user from the personal information of the user identified by the pseudonym. The service information is received from the access point side device 110 and stored in the recording area of the portable information terminal 100 or the recording device 101.

In step 916, the table update processing section 21
4 checks whether the store information use history table 602 and the local information use history table 603 are stored in the portable information terminal management table 102 of the portable information terminal 100, and proceeds to step 917 if they are stored. In step 917, the contents of the store information use history table 602 and the local information use history table 603 are updated according to the contents of the received service information.

FIG. 10 is a flowchart showing a processing procedure of the pseudonym registration processing of the present embodiment. As shown in FIG. 10, the pseudonym registration processing unit 511 of the customer information management center-side device 130 of this embodiment transmits a pseudonym for identifying a user and a request for registration of personal information of the user identified by the pseudonym. The pseudonym and personal information are registered by receiving the information from the information terminal 100.

At step 1001, the pseudonym registration processing section 511 of the customer information management center side device 130
When a request for registration of a pseudonym is received from 00, it is checked whether or not personal information of the user has been received together with the request for registration of a pseudonym.
6, the personal information is stored in the comprehensive personal information table 604.
Register with.

In step 1002, the portable information terminal 10
It is checked whether a pseudonym is specified from 0. If no pseudonym is specified, the process proceeds to step 1003, and the pseudonym in the registration request is generated by a random number or the like.

At step 1004, the portable information terminal 10
Step 1005: associate the pseudonym designated from 0 or the generated pseudonym with the store designated by the registration request.
Then, after registering the associated pseudonym and store name in the personal information / pseudonym correspondence table 605 of the customer information management table 131, the registered pseudonym is notified to the portable information terminal 100.

FIG. 11 is a flowchart showing the procedure of service information relay processing of the access point side apparatus 110 of the present embodiment. As shown in FIG. 11, the service information relay reception processing unit 312 of the access point side device 110 according to the present embodiment requests provision of service information according to a pseudonym for identifying a user and personal information of the user. After receiving the service information provision request from the portable information terminal 100, the service information relay processing unit 315 determines the received pseudonym and the service information provision request and the content size calculated by the content size calculation processing unit 314. The service information transmitted to the store-side device 120 that provides the service information via the customer information management center-side device 130 and received from the store-side device 120 is transmitted to the portable information terminal 1.
The process of transmitting to 00 is performed.

At step 1101, authentication processing section 311 of access point side apparatus 110 receives a transmission request for access point identification information for identifying access point side apparatus 110 from portable information terminal 100, and transmits the access point identification information to portable terminal 100. The information is transmitted to the information terminal 100. Also,
The portable information terminal 100 requests portable information terminal identification information for identifying the portable information terminal 100,
, And checks whether the mobile information terminal identification information matches the identification information of a valid device stored in advance. If the result of the authentication process with the portable information terminal 100 is that the portable information terminal 100 is determined to be a legitimate device, the process proceeds to step 1102. By performing such an authentication process, the portable information terminal 10
0 and the access point-side device 110 can be confirmed to be mutually valid devices, so that it is possible to prevent a crime caused by using an unauthorized device.

In step 1102, service information relay reception processing section 312 transmits a pseudonym for identifying a user and a service information provision request for requesting provision of service information according to the personal information of the user to portable information terminal 100. Receive from.

In step 1103, the store information use history table 602 is used during the received service information provision request.
It is checked whether or not the contents of the area information use history table 603 are included. If the contents of the store information use history table 602 and the area information use history table 603 are not included, the process proceeds to step 1104.

In step 1104, the contents of the store information use history table 602 and the local information use history table 603 corresponding to the received pseudonym are requested to the customer information management center side device 130,
To receive their contents from.

In step 1105, the service information determination processing section 313 determines service information to be provided to the user identified by the received pseudonym, and in step 1106
The content size calculation processing unit 314 calculates the content size indicating the storage size of the determined service information according to the memory capacity of the portable information terminal 100.

In step 1107, the service information relay processing unit 315 converts the received pseudonym and the service information provision request and the content size calculated by the content size calculation processing unit 314 into a store-side device that provides the determined service information. To 120, customer information management center side device 13
0, and transmits the service information received from the store-side device 120 to the portable information terminal 100.

At step 1108, the local information provision processing unit 3
A mobile information terminal 17 selects different regional information according to the content of the received user information from regional information indicating the details of stores and events in the area where the access point side device 110 is installed, and Send to 100.

FIG. 12 is a flowchart showing the processing procedure of the content size calculation processing according to this embodiment. FIG.
As shown in FIG.
The service information determination processing unit 313 performs a process of determining service information to be provided to the user identified by the received pseudonym, and the content size calculation processing unit 314 indicates a storage size of the determined service information. The content size is calculated according to the memory capacity of the content.
Here, these processes are performed by the portable information terminal 100, and the calculated content size is stored in the access point side device 1.
10 may be notified.

In step 1201, the service information determination processing unit 313 of the access point side device 110 refers to the contents of the store information use history table 602 which records the use history of store information indicating the contents of products and services in each store. .

In step 1202, it is checked whether or not the number of uses of the referred store information use history is equal to or more than a predetermined value.
The process proceeds to 203 and the store name indicated in the item of the business partner is temporarily recorded on the memory 302.

In step 1204, it is checked whether or not the information in the store information use history table 602 has been completed. If the information in the store information use history table 602 has not been completed yet, the process returns to step 1201 to perform processing. When the information in the information use history table 602 is completed, the process proceeds to step 1205.

In step 1205, the contents of the local information use history table 603 which records the use history of local information indicating the contents of stores and events in each region are referred to. In step 1206, it is checked whether or not the number of times of use of the referred regional information use history is equal to or greater than a predetermined value. The access point name is temporarily recorded on the memory 302.

In step 1208, it is determined whether or not the information in the area information use history table 603 has been completed. If the information in the area information use history table 603 has not been completed, the process returns to step 1205 to perform the processing. If the information in the information use history table 603 has been completed, the process proceeds to step 1209.

At step 1209, the portable information terminal 10
In the service information provision request received from 0, it is checked whether a provision request for requesting store information of a specific store or regional information of a specific access point is included. If the provision request is included, , The memory 30
The store name and the access point name are added to the store name and the access point name temporarily recorded on 2 above, and the store information of those stores and the regional information of the access point are determined as the service information to be provided.

In steps 1210 to 1213, the content size calculation processing section 314 calculates the content size indicating the storage size of the determined service information according to the memory capacity of the portable information terminal 100 or the recording device 101.

FIG. 13 shows a portable information terminal 100 according to this embodiment.
3 is a diagram illustrating a state of a recording area of the recording apparatus 101. FIG. The work area in FIG. 13 is an area for recording information necessary for the operation of the portable information terminal 100 or the recording apparatus 101, and the user data area is the personal data of the user of the portable information terminal 100 or the recording apparatus 101. Is an area for storing. The access point recording area is an area for recording data received from the access point side device 110, and the business partner recording area is an area for recording information received from a store that is a business partner. Note that the above-described portable information terminal management table 102 may be configured in an empty area.

(Equation 1)

(Equation 2)

(Equation 3)

(Equation 4) Equations 1 to 4 show examples of calculation formulas for determining the size of each area shown in FIG. Here, the number of times of use of the access point indicates the number of times of use of local information of the area where the access point is installed, and the number of times of use of the business partner indicates the number of times of use of the store information of the store of the business partner. In addition, the entire information recording area indicates the entire area that can be used as an access point recording area and a business partner recording area in the recording area 1301 of the portable information terminal 100 or the recording device 101. Is transmitted from the portable information terminal 100 together with the service information provision request.

Equations 1 and 2 which are the calculation formulas of the recording area are as follows:
It is used when calculating the size of the entire recording area of the access point and the size of the entire recording area of the business partner. Equations 3 and 4, which are the formulas for calculating the individual recording area, are used when calculating the size of the access point recording area and the size of the partner recording area.

In step 1210, for the shop information and the area information determined as the service information by the service information determination processing unit 313, the number of times of use is substituted into the formula 1, and the size of the entire access point recording area is calculated. In step 1211, the number of times of use is substituted into Expression 2 to calculate the size of the total recording area of the trading partner.

In step 1212, the size of the access point recording area is calculated for each piece of local information determined as the service information by the service information determination processing unit 313 according to equation (3).
The size of the business partner recording area is calculated for each store information. Here, the number of uses of the trading partner may be weighted by the value of the information provision rate.

FIG. 14 is a flowchart showing the procedure of the service information relay process of the customer information management center side apparatus 130 of this embodiment. As shown in FIG. 14, the service information relay processing unit 514 of the customer information management center apparatus 130 of the present embodiment requests provision of service information according to a pseudonym for identifying a user and personal information of the user. The service information providing request and the content size to be transmitted are received from the access point device 110 and transmitted to the store device 120, and the service information received from the store device 120 is transmitted to the access point device 110. .

In step 1401, the service information relay processing unit 514 of the customer information management center side apparatus 130 provides a service information requesting provision of service information according to a pseudonym for identifying a user and personal information of the user. The request and its content size are stored in the access point side device 110.
In step 1402, the received pseudonym, service information provision request, and content size are transmitted to the store-side device 120.

In step 1403, the service information, which is sent as a response to the transmitted service information provision request and is information from the store or information from an information provider, is received from the store-side device 120.
Then, the received service information is transmitted to the access point side device 110.

In step 1405, the table update processing unit 5
15 checks whether the store information use history table 602 and the local information use history table 603 corresponding to the received pseudonym are stored in the customer information management table 131 of the customer information management center side apparatus 130, and is stored. If yes, the process proceeds to step 1406, and step 14
At 06, the contents of the store information use history table 602 and the local information use history table 603 are updated.

FIG. 15 is a flowchart showing the procedure of the service information providing process of the present embodiment. As shown in FIG. 15, the service information provision request reception processing unit 411 of the store-side device 120 according to the present embodiment requests provision of service information according to a pseudonym for identifying a user and personal information of the user. The service information providing request is received from the access point side device 110 via the customer information management center side device 130, and the store information providing processing unit 413
A process of selecting different store information according to the contents of the received user information from the store information indicating the contents of products and services in the store where 0 is installed, and transmitting the same as service information is performed.

At step 1501, the service information provision request reception processing unit 411 of the store apparatus 120 requests the provision of service information according to the pseudonym for identifying the user and the personal information of the user. And its content size are received from the access point side device 110 via the customer information management center side device 130.

In step 1502, the user information acquisition processing unit 412 converts the user information obtained by excluding the information that can identify the user from the received personal information of the user identified by the pseudonym. It is checked whether or not the user information is stored in the user information table 121, and if it is not stored, the process proceeds to step 1503.

In step 1503, the customer information management center side device 130 is requested to transmit the user information, and the user information transmitted from the customer information management center side device 130 is received, and the user of the store side device 120 is received. Information table 12
1 is stored.

In step 1504, the store information provision processing section 4
13 selects different store information according to the content of the received user information from the store information indicating the content of goods and services in the store where the store-side device 120 is installed. For example, when gender and hobbies are transmitted as the user information, information on products for men and products for women is selected, and information on products such as golf equipment and tennis rackets used for the hobbies is select. Alternatively, store information of affiliated stores located in the area where the access point side device 110 that has transmitted the service information provision request is located or an area in the vicinity thereof may be selected.

In step 1505, the selected store information is processed into the content size to generate service information, which is transmitted to the access point device 110 via the customer information management center device 130. At this time, the contents of the service information may be further processed according to the size and resolution of the output device 205 of the portable information terminal 100. Further, the contents of the transmitted service information may be stored in the user information table 121, and may be used as data for analyzing which service information actually led to the sale of the product.

FIG. 16 is a flowchart showing the procedure of the user information providing process of the present embodiment. As shown in FIG. 16, the user information provision request reception processing unit 512 of the customer information management center-side device 130 of the present embodiment is a user who requests the provision of information of a specific pseudonym and the user identified by the pseudonym. The information provision request is received from the access point side apparatus 110 or the store side apparatus 120, and the user information provision processing unit 513 determines information that can identify the user from the personal information of the user identified by the received pseudonym. Is transmitted to the access point side apparatus 110 or the store side apparatus 120 of the request source.

In step 1601, the user information provision request reception processing unit 512 of the customer information management center side apparatus 130
A specific pseudonym and a user information provision request for requesting provision of information of a user identified by the pseudonym are received from the access point side device 110 or the store side device 120.

In step 1602, the user information provision processing section 513 checks whether or not the personal information of the user identified by the received pseudonym is stored in the comprehensive personal information table 604. Step 160
Proceed to 3.

In step 1603, the personal information of the user identified by the received pseudonym excluding the information that can identify the user is stored in the comprehensive personal information table 6.
Read from 04. For example, the comprehensive personal information table 604
The user information such as gender and hobby is read from the personal information except for the real name and address, which are information that can identify the user. In step 1604, the read user information is transmitted to the access point device 110 or the store device 120 that made the request.

FIG. 17 is a flowchart showing the processing procedure of the local information provision processing according to the present embodiment. As shown in FIG. 17, the local information provision processing unit 317 of the access point side device 110
A process of selecting different regional information according to the content of the received user information from the regional information indicating the details of the stores and events in the area where is installed and transmitting the service information to the portable information terminal 100 is performed.

In step 1701, the user information acquisition processing section 316 of the access point side device 110 reads the name of the access point of the regional information determined as the service information by the service information determination processing section 313.

In step 1702, the portable information terminal 10
From the personal information of the user identified by the pseudonym received from 0, it is checked whether or not the user information excluding the information that can identify the user is stored in the access point side device 110, and is not stored. In this case, the process proceeds to step 1703.

In step 1703, the transmission of the user information is requested to the customer information management center side device 130, and the user information transmitted from the customer information management center side device 130 is received.

In step 1704, the local information provision processing unit 3
Reference numeral 17 denotes the area information related to the access point read in step 1701
And selects different area information from the information according to the content of the received user information. For example, when gender and hobbies are transmitted as the user information, information on the location of a store for men, information on the location of an event for women, or information on the location of a golf course or tennis court, etc. select. Also, the local information related to another access point read out in step 1701 is stored in the access point side device 1 accessed by the portable information terminal 100.
If it is not present in network 10, network 140
The selection may be performed by acquiring regional information from those other access points via the.

In step 1705, the selected area information is processed into the calculated content size to generate service information, and transmitted to the portable information terminal 100. At this time, the content of the service information may be further processed according to the size and resolution of the output device 205 of the portable information terminal 100, or regional information of a plurality of sizes may be prepared, and according to the content size. It is also possible to select content having an optimal size, or to prioritize the contents of the regional information, and select information in order from the highest priority until the calculated content size is reached.

FIG. 18 is a flowchart showing the processing procedure of the table update processing according to this embodiment. As shown in FIG. 18, the table update processing unit 214 of the portable information terminal 100 or the table update processing unit 515 of the customer information management center side device 130 updates the contents of the store information use history table 602 and the local information use history table 603. Perform processing.

In step 1801, the table update processing unit 2
14 or the table update processing unit 515 refers to the local information use history table 603 and searches for an item corresponding to the accessed local information.

At step 1802, the search result is checked, and if the item exists in the local information use history table 603, it is determined that the local information has been accessed before and the process proceeds to step 1803. If the item does not exist, the process proceeds to step 1804 as a new access.

At step 1803, the number of times of use of the corresponding item of the local information use history table 603 is increased. On the other hand, in step 1804, a new item is added to the local information use history table 603, and an initial value of the number of uses is set. In step 1805, the last access date of the corresponding item in the area information use history table 603 is updated.

At step 1806, the item corresponding to the accessed store information is searched by referring to the store information use history table 602. In step 1807, the search result is checked, and if the item exists in the store information use history table 602, it is determined that the store information has been accessed in step 18
08, if the item does not exist, the process proceeds to step 1809 as a new access.

In step 1808, the number of times of use of the corresponding item in the store information use history table 602 is increased. On the other hand, in step 1809, a new item is added to the store information use history table 602, and an initial value of the number of uses is set. In step 1810, the last access date of the corresponding item in the store information use history table 602 is updated. In addition, if a product or service corresponding to the store information is purchased by the access,
In step 1811, the purchase information of the corresponding item is updated.

As described above, in this embodiment, information such as the number of times of use corresponding to the user's preference information is recorded in the portable information terminal 100 or the customer information management center side apparatus 130 and installed in a store or the like. Since such information is provided to the access point, service information corresponding to the user's personal information can be individually provided to the portable information terminal 100.

Also, since a table is individually managed for each portable information terminal 100, user information excluding personal information capable of specifying a user is transmitted from the customer information management center side device 130 to the store side device 120. It is possible to prevent problems such as leakage of personal information.

By moving the contents of each table between the portable information terminal 100 and the customer information management center device 130, the performance of the portable information terminal 100 and the processing capacity of the customer information management center device 130 are changed. Load distribution.

Since a disclosure flag is provided for each item in each table, it is possible for the user to control the disclosure and non-disclosure of personal information. Since an item for managing pseudonyms that can be determined is provided, it is possible for a user to make a transaction without using his real name.

As described above, according to the information providing system of the present embodiment, of the personal information of the user identified by the user identification information, the user information excluding the information that can identify the user is excluded. Since different service information is selected and provided according to the contents, it is possible to provide service information suitable for that user and conduct transactions without disclosing information that can identify the user to the store side. is there.

[0152]

According to the present invention, different service information is selected from the personal information of the user identified by the user identification information according to the contents of the user information excluding the information capable of identifying the user. Therefore, it is possible to provide service information suitable for the user and make a transaction without disclosing information that can identify the user to the store side.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating a schematic configuration of an information providing system according to an embodiment.

FIG. 2 is a diagram illustrating a schematic configuration of a portable information terminal 100 according to the embodiment.

FIG. 3 is a diagram illustrating a schematic configuration of an access point-side device 110 according to the present embodiment.

FIG. 4 is a diagram illustrating a schematic configuration of a store-side device 120 according to the present embodiment.

FIG. 5 is a customer information management center-side device 130 of the present embodiment.
It is a figure which shows the schematic structure of.

FIG. 6 is a portable information terminal management table 102 according to the embodiment.
FIG. 7 is a diagram showing a first example of a customer information management table 131.

FIG. 7 is a portable information terminal management table 102 according to the embodiment.
FIG. 7 is a diagram showing a second example of the customer information management table 131.

FIG. 8 is a portable information terminal management table 102 according to the embodiment.
FIG. 14 is a diagram showing a third example of the customer information management table 131.

FIG. 9 is a flowchart illustrating a processing procedure of service information acquisition processing according to the embodiment;

FIG. 10 is a flowchart illustrating a procedure of a pseudonym registration process according to the embodiment.

FIG. 11 is an access point side device 110 of the present embodiment.
It is a flowchart which shows the processing procedure of the service information relay processing of FIG.

FIG. 12 is a flowchart illustrating a processing procedure of a content size calculation process according to the embodiment.

FIG. 13 is a diagram illustrating a state of a recording area of the portable information terminal 100 or the recording device 101 according to the present embodiment.

FIG. 14 is a customer information management center-side device 13 of the present embodiment.
13 is a flowchart illustrating a processing procedure of service information relay processing of No. 0.

FIG. 15 is a flowchart illustrating a procedure of a service information providing process according to the embodiment;

FIG. 16 is a flowchart illustrating a procedure of a user information providing process according to the embodiment;

FIG. 17 is a flowchart illustrating a processing procedure of a local information providing process according to the embodiment;

FIG. 18 is a flowchart illustrating a processing procedure of a table updating process according to the present embodiment.

[Explanation of symbols]

100: portable information terminal, 101: recording device, 102: portable information terminal management table, 110: access point side device, 120: store side device, 121: user information table, 130: customer information management center side device, 131 ... Customer information management table, 140 ... network, 201 ... C
PU, 202 RAM, 203 ROM, 204 input device 205 output device 206 recording device interface 207 communication device 211 authentication processing unit 212
... Service information provision request processing unit, 213 ... Service information acquisition processing unit, 214 ... Table update processing unit, 301 ... C
PU, 302: memory, 303: magnetic disk device, 3
04 input device, 305 output device, 306 CD-R
OM device, 307 communication device, 311 authentication processing unit, 3
12: service information relay reception processing unit, 313 ... service information determination processing unit, 314 ... content size calculation processing unit, 315 ... service information relay processing unit, 316 ... user information acquisition processing unit, 317 ... regional information provision processing unit, 401
.., CPU, 402, memory, 403, magnetic disk drive, 404, input device, 405, output device, 406, C
D-ROM device, 407: communication device, 411: service information provision request reception processing unit, 412: user information acquisition processing unit, 413: store information provision processing unit, 501: CPU, 5
02 memory, 503 magnetic disk device, 504 input device, 505 output device, 506 CD-ROM device, 507 communication device, 511 pseudonym registration processing unit, 51
2 ... User information provision request reception processing unit, 513 ... User information provision processing unit, 514 ... Service information relay processing unit, 51
5: table update processing unit, 601: personal information table,
602: store information use history table, 603: regional information use history table, 604: comprehensive personal information table, 6
05: personal information / kana correspondence table, 606: pseudonym information, 1301: recording area.

Continued on the front page (72) Inventor Nagamasa Mizushima 1099 Ozenji Temple, Aso-ku, Kawasaki City, Kanagawa Prefecture Inside Hitachi, Ltd.System Development Laboratory Co., Ltd. Inside the System Development Laboratory (72) Inventor Takashi Tsunehiro 1099 Ozenji Temple, Aso-ku, Kawasaki-shi, Kanagawa Prefecture Inside the System Development Laboratory Hitachi, Ltd. (72) Takashi Totsuka 5-2-1, Josuihoncho, Kodaira-shi, Tokyo Hitachi Semiconductor Co., Ltd. (72) Kunihiro Katayama Inventor F-term (reference) 5B049 CC02 DD05 EE00 EE05 GG00 5-20-1, Kamimizuhonmachi, Kodaira-shi, Tokyo

Claims (11)

[Claims] 1. An information providing method for providing service information indicating the contents of a product or service according to personal information of a user, comprising: user identification information for identifying a user; and personal information of the user. Transmitting a service information provision request for requesting provision of service information from the user side apparatus, receiving the transmitted user identification information and the service information provision request at the information provision side apparatus, and If the user information excluding the information that can identify the user is not stored in the information providing device among the personal information of the user identified by the user identification information, the user information is stored as information. Receiving at the providing device, selecting different service information according to the content of the received user information and transmitting from the information providing device, Information providing method characterized by comprising the steps of: receiving a bis information at the user side apparatus. 2. A store information use history that records a use history of store information indicating the contents of products and services in each store is referred to, and store information of a store whose use frequency is equal to or more than a predetermined value is determined as the service information. 2. The method according to claim 1, wherein
Information provision method described in. 3. Reference is made to a local information use history that records the use history of local information indicating the contents of stores and events in each region, and local information of a region where the number of uses is equal to or greater than a predetermined value is determined as the service information. 2. The method according to claim 1, wherein
Alternatively, the information providing method according to claim 2. 4. The information according to claim 1, wherein a content size indicating a storage size of the service information is calculated in accordance with a memory capacity of the user device. Delivery method. 5. An information providing system for providing service information indicating the contents of a product or service according to personal information of a user, wherein the user information is used to identify a user and the personal information of the user. A service information provision request processing unit for transmitting a service information provision request requesting provision of service information from the user side apparatus, and receiving the transmitted user identification information and the service information provision request at the information provision side apparatus A service information provision request reception processing unit, and user information excluding information capable of identifying the user among the personal information of the user identified by the received user identification information is stored in the information providing apparatus. If not, the user information acquisition processing unit that receives the user information at the information providing device, and selects different service information according to the content of the received user information. An information providing unit that transmits the information providing side device,
An information providing system, comprising: a service information acquisition processing unit that receives the transmitted service information at a user device. 6. A user-side apparatus that receives service information corresponding to a user's personal information, wherein user identification information for identifying the user and service information corresponding to the user's personal information are provided. A service information provision request processing unit for transmitting a service information provision request for requesting user information, and user information excluding information capable of identifying the user from personal information of the user identified by the user identification information A service information acquisition processing unit that receives service information selected according to the content of the user information. 7. An access point-side device for relaying service information corresponding to a user's personal information, wherein user ID information for identifying the user and service information corresponding to the user's personal information are provided. A service information relay reception processing unit that receives a requested service information provision request from a user device, and a service information determination processing unit that determines service information to be provided to a user identified by the received user identification information. A content size calculation processing unit that calculates a content size indicating the storage size of the determined service information according to the memory capacity of the user device, the received user identification information and the service information provision request, and The content size, and transmits to the information providing device that provides the determined service information,
A service information relay processing unit for transmitting service information received from the information providing apparatus to the user side apparatus. 8. When the user information except for the information which can identify the user among the personal information of the user identified by the received user identification information is not stored in the access point side device. A user information acquisition processing unit for requesting the transmission of the user information and receiving the transmitted user information, and a local information indicating contents of a store or an event in a region where the access point side device is installed. The access point-side apparatus according to claim 7, further comprising: a local information providing processing unit that selects different local information according to the content of the received user information and transmits the selected local information as service information. 9. A user information management center side device for managing user identification information for identifying a user and personal information of the user, wherein the user identification information for identifying the user and the user identification A user information registration processing unit for registering personal information of a user identified by information, and a user information provision requesting provision of specific user identification information and information of a user identified by the user identification information A user information provision request reception processing unit that receives the request and user information provided by removing the information that can identify the user from the personal information of the user identified by the received user identification information. And a user information provision processing unit for transmitting the information to a customer information management center. 10. An information providing apparatus for providing service information indicating the content of a product or service according to personal information of a user, wherein user identification information for identifying the user and personal information of the user are provided. A service information provision request reception processing unit for receiving a service information provision request for requesting provision of service information in response to the request, and identifying the user from the personal information of the user identified by the received user identification information When the user information excluding the possible information is not stored in the information providing device, the user information acquisition processing unit that receives the user information at the information providing device, and the information providing device is installed. A store information providing processing unit that selects different store information according to the contents of the received user information from the store information indicating the contents of products and services in the store, and transmits the selected store information as service information. Information providing side and wherein the obtaining. 11. A computer-readable recording medium on which data for receiving service information corresponding to a user's personal information is recorded, wherein: user identification information for identifying the user; Among the information providers who select and provide service information according to the content of the user information excluding the information that can identify the user in the information, the user identified by the user identification information A recording medium on which data having information providing side identification information for identifying an information provider providing service information is recorded.