JP2002024584A - Internet product ordering method and product order receiving device - Google Patents

Abstract

(57) [Summary] [Problem] To arbitrarily create a gift box product on the Internet. SOLUTION: A plurality of types of products to be sold are displayed on a virtual screen accessible via the Internet 1,
In the Internet product ordering method of receiving an order from a customer terminal 4 in accordance with a product designation on a virtual screen via the Internet 1, a single or a plurality of frames 47 for storing each product are formed on the virtual screen. Multiple types of containers 46
Is displayed on the virtual screen as a gift box product in which each frame of the container specified from the customer terminal 4 is packed with the product specified by the customer terminal via the Internet. Order the gift box product created above as an order from the customer terminal.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an Internet product order receiving method for receiving orders for various products from customers via the Internet, and an Internet product order receiving apparatus.

[0002]

2. Description of the Related Art In recent years, merchandise sellers such as department stores and supermarkets have sold so-called Internet sales, which sell various products to customers visiting the store and sell various products to customers via the Internet. We are implementing.

In this Internet product sales system, a product dealer such as a department store or a supermarket opens a homepage on the Internet and displays a plurality of types of products to be sold on a virtual screen on the homepage. Access the homepage of this product seller from your own terminal (customer terminal) via the Internet, and among the products displayed on the virtual screen,
Select the product you want to purchase. The merchandise seller receives an order for the specified product on the virtual screen as an order of the corresponding customer, setstle the price by a payment method such as a credit card or a bank transfer, and then sends the specified product to the customer.

[0004]

However, such an Internet merchandise sales system still has the following problems to be solved.

That is, the customer naturally selects his / her favorite product from the products prepared by the product seller.
In Nakamoto and year-end gifts, not only individual products, but also combinations of seasonings and food oils, combinations of various cans,
The customer can also arbitrarily select a gift set product such as a combination of beer and whiskey on the virtual screen.

[0006] However, these gift set products are all prepared in advance by a product distributor, and the combination of the products is determined by referring to the sales statistics of each product alone or the gift set product. Had been decided. Since customers' requests for product combinations are various, not all customers can be satisfied.

[0007] Further, there are cases where the customer wants to change the type of the wrapping paper or the gift box of the gift set product depending on the purpose of delivering the purchased gift set product to the gift recipient and depending on the gift recipient. However, in the conventional Internet merchandise sales system, it was not possible to satisfy all such customer requests.

[0008] The reason for this is that in order to satisfy the demands of all customers, the number of types of products to be displayed on the virtual screen on the homepage becomes enormous, and not only the storage capacity of the necessary virtual screen becomes enormous, but also , It takes a lot of time for customers to search for gift set products of the target product combination stored in the target wrapping paper or cosmetic box,
And it is very complicated.

SUMMARY OF THE INVENTION The present invention has been made in view of the above circumstances, and a gift box product in which a customer combines his / her favorite product in his / her favorite container with a simple operation for the customer via the Internet. Internet products that can be ordered on a virtual screen of the product distributor's homepage and that can greatly improve service to customers with a simple configuration for product distributors, and increase sales by participating customers in product planning An object of the present invention is to provide an order receiving method and an Internet order receiving device.

It is another object of the present invention to provide a method of ordering Internet products that is easier for customers to use by presenting a gift box product created by each customer on a virtual screen to other customers on a virtual screen. .

[0011]

SUMMARY OF THE INVENTION According to the present invention, a plurality of types of products to be sold are displayed on a virtual screen accessible via the Internet, and a customer terminal can specify a product on the virtual screen via the Internet. The method is applied to an Internet product ordering method for receiving an order for a corresponding product accordingly.

[0012] In order to solve the above-mentioned problem, in the Internet product order receiving method of the present invention, a plurality of types of containers in which a single or a plurality of frames for storing each product are formed are displayed on a virtual screen. Then, on the virtual screen, a state in which each of the boxes of the container specified from the customer terminal was packed with the product specified by the customer terminal via the Internet was created as a gift box product on the virtual screen. Gift box products are ordered as orders from customer terminals.

In the Internet product order receiving method configured as described above, the customer operates his / her own customer terminal and places it in his / her favorite container on the virtual screen of the homepage of the product seller established on the Internet. You can easily order gift box products that combine your favorite products.

According to another aspect of the present invention, there is provided the Internet product order receiving method according to the above-described invention, further comprising storing and holding the created gift box product as a public original product and displaying it as one of the products on a virtual screen. ing.

In the Internet merchandise order receiving method configured as described above, the gift box merchandise created on each virtual screen by each customer is disclosed to other customers at this virtual screen merchandise as a public original merchandise. Has a wider range of choices for commodities to be ordered.

Another aspect of the present invention is the Internet product order receiving method according to the above-described invention, wherein the message for the created public original product is stored and held together with the corresponding public original product in accordance with an instruction from the customer terminal.
It is displayed on the virtual screen together with the corresponding published original product.

[0017] In the Internet product order receiving method configured as described above, the public original product published on the virtual screen is attached with the intention of the customer who created the public original product and the characteristics of the public original product. Therefore, other customers can refer to this message and select a public original product.

Another aspect of the present invention is the Internet product order receiving method according to the above-described invention, wherein the number of times the corresponding published original product is designated from each customer terminal is stored for each published original product. I have.

In the Internet product order receiving method configured as described above, since the number of adoption (designation) of each public original product can be ascertained, the product distributor can send a request to a customer who has created a popular public original product. Incentives such as product discounts and sweepstakes can be given.

Further, another invention is the internet product order receiving method of the invention described above, wherein the created gift box product is stored and held as a secret original product, and in response to access to the virtual screen from the same customer terminal, The undisclosed original product stored and held on this virtual screen is displayed as one of the products.

In the Internet product ordering method configured as described above, the customer designates the gift box product created by the customer as a private original product exclusive to the customer, and at the time of the next order, the customer specifies the gift box product previously created by the customer. It is possible to select a public original product.

Another aspect of the present invention is the internet product order receiving method according to the above-mentioned invention, wherein a plurality of products are arbitrarily assigned to a basket in accordance with an instruction from a customer terminal, and the customer is assigned to the basket to which the plurality of products are assigned. An order is received from a customer terminal with a gift destination designated by the terminal.

In the Internet product order receiving method configured as described above, the customer assigns a plurality of products to the basket, that is, the customer stores the plurality of products in one basket and designates a gift receiving party to order. It is possible to

Another aspect of the present invention is the Internet product order receiving method according to the above-described invention, wherein each product including a single product, a gift box product, an original product, a select flight product, and the like is arbitrarily selected according to an instruction from a customer terminal. Combinations are assigned to baskets.

In the Internet product order receiving method configured as described above, the customer arbitrarily combines each product including a single product, a gift box product, an original product, and a select flight product on the virtual screen of the homepage. First, it is possible to receive an order from a customer terminal by assigning a gift destination after being assigned to one basket, which makes it easier for the customer to select a product.

Another aspect of the invention is the internet product order receiving method of the invention described above, wherein a plurality of products are selected as a spare list in accordance with an instruction from a customer terminal, and a plurality of gift recipients are stored and held for each customer. In response to an instruction from the customer terminal, the gift destination of each customer is read out on the virtual screen, and a product selected from the spare list is attached to each of the read gift destinations to receive an order as an order from the customer terminal. I have to.

In the Internet product order receiving method configured as described above, since a plurality of gift recipients are stored and held for each customer, the customer selects a product to be given to each gift recipient from the spare list and virtually selects the gift. Only specified on the screen. Therefore, since the customer does not need to input the gift recipient, it is possible to greatly reduce the operation burden on the customer at the time of an annual event, such as mid-year or year-end gift.

Another aspect of the present invention is the Internet product order receiving method according to the above-described invention, wherein a gift receiving destination is specified according to an instruction from a customer terminal, and a gift receiving destination is designated according to an instruction from the customer terminal.
The selection request information for each of the gift candidate products constituting the select flight product is transmitted to the gift receiving party, and the gift candidate product selected with the gift receiving party is selected according to the gift candidate selecting instruction from the gift receiving party. Orders are received as orders from customer terminals.

In the Internet product order receiving method configured as described above, the customer presents the selected flight product composed of a plurality of gift candidate products to the gift recipient and allows the gift recipient to select the desired gift candidate product. , It is possible to obtain a product that the user prefers, and a method of receiving an Internet product that is very pleasing to both customers and gift recipients.

Another aspect of the present invention is the internet product order receiving method according to the above-described invention, in which page information including each product displayed on the virtual screen is converted into a color document that can be embedded in a script according to an instruction from a customer terminal. It is displayed, and it is assumed that the corresponding product is specified by the specification of the script.

In the Internet product order receiving method configured as described above, the products to be sold are displayed on the virtual screen with a relatively free layout and expressive power, similarly to a normal catalog, and each product is embedded in a script. Since the product is displayed in the state, the customer can specify the product by simply clicking the color-displayed product with, for example, a mouse. Therefore, the customer can more reliably grasp the substance of each product and can improve the operability.

Another aspect of the present invention is the Internet product order receiving method according to the above-described invention, in which an operation guide including an instruction operation already executed by the customer terminal and an instruction operation to be executed next by the customer terminal is displayed on the virtual screen. It is displayed.

In the Internet product order receiving method configured as described above, even if the customer is unfamiliar with the order of the product using the Internet, the order can be easily executed.

Further, another invention displays a plurality of types of products to be sold on a virtual screen accessible via the Internet, and responds according to a product designation on the virtual screen via the Internet from a customer terminal. It is related to an Internet product order receiving device for receiving product orders.

[0035] Container display means for displaying a plurality of types of containers on which a single or a plurality of frames for storing respective commodities are formed on the virtual screen, and a container designated by the customer terminal via the Internet. Gift box product creation means for creating a state in which each frame is similarly packed with a product designated by the customer terminal as a gift box product on a virtual screen;
A product order receiving means is provided for receiving an order for a gift box product created on the virtual screen as an order from a customer terminal.

In the Internet product order receiving apparatus configured as described above, it is possible to achieve substantially the same operation and effect as the Internet product order receiving method of the invention described above.

Still another aspect of the present invention relates to the Internet product order receiving apparatus of the above-mentioned invention, further comprising an operation terminal for operating and inputting at least an instruction of a customer who has listened to the telephone, and a terminal designated via the operation terminal. Created on the display screen of the operation terminal as a gift box product a state in which each frame of the container filled with the product specified by the operation terminal is also
An order processing device for receiving a gift box product created on this display screen as an order from a customer is added.

In the Internet product order receiving apparatus configured as described above, a gift box product specified by the customer terminal is created on the virtual screen of the Internet described above, and, for example, mail order sales using a normal telephone are performed. In addition, there is provided an operation terminal for a staff member (operator) to input an instruction from a customer via a telephone, and an order processing device operated by the operation terminal.

With the operation terminal and the order processing device, it is possible to create a gift box product and receive an order for a gift box product, similarly to the Internet described above.

Still another aspect of the present invention is to select a select flight product including a plurality of gift candidate products in response to an instruction from an operation terminal to an order processing device in the internet product order receiving device according to the above-described invention. In response to an instruction from the terminal, output an instruction to send selection request information for each gift candidate product constituting the selected flight product to the designated gift destination from the operation terminal, and output the instruction from the gift destination operated and input from the operation terminal. A function is added for receiving an order for the gift candidate product selected with the gift destination as an order from the customer in response to the instruction to select a gift candidate product.

In the Internet product order receiving apparatus configured as described above, a clerk operating the operation terminal issues a selection request for a selected flight product and each gift candidate product of the selected selected flight product based on an instruction from the customer. Send it to the designated gift recipient by mail. Then, when a gift candidate's selection instruction is notified by telephone or postcard from the gift receiving party, the user inputs the selection instruction of the gift candidate product using the operation terminal.

[0042]

Embodiments of the present invention will be described below with reference to the drawings. (First Embodiment) FIG. 2 is a schematic diagram showing a schematic configuration of an Internet product order receiving system to which an Internet product order receiving method according to a first embodiment of the present invention is applied.

For the Internet 1, an order receiving server 2 as an Internet product order receiving device of the present invention, a plurality of customer terminals 4 each operated by a customer 3, and a plurality of gift receiving terminals 6 operated by a gift receiving destination 5 of a product And the shipping company terminal 7
Etc. are connected.

For example, the order receiving server 2 installed in the office of a merchandise seller displays a plurality of types of merchandise to be sold on a virtual screen of a homepage accessible via the Internet 1, In accordance with the product specification via the Internet 1, an order is received for the specified product as an order of the customer 3.

Each of the customer terminal 4 and the gift receiving terminal 6 is constituted by, for example, a commercially available personal computer in which a browser capable of browsing a home page of the Internet 1 is provided, and has its own e-mail address. In addition, the transport company terminal 7 receives an instruction from the merchandise seller via the Internet 1 to directly deliver the specified merchandise to three customer homes or five gift homes designated by the customer 3.

For example, the order receiving server 2 composed of a computer is configured as shown in FIG. The order receiving server 2 has a built-in browser, a communication IF 8 for transmitting and receiving various information to and from the customer terminal 4, the gift receiving terminal 6, and the transportation company terminal 7 via the Internet 1, and a database 10 for storing various information. , A spare list buffer 11, a basket allocation buffer 12, a gift box product creation buffer 13, a select flight creation buffer 14, a gift recipient list creation buffer 15, and an order receiving file 16.

The database 10 includes a customer database 17, a product database 18, a PDF file 19,
A makeup box database 20, a screen memory 21, a public original product file 22, an event / basket designation memory 57, and the like are formed.

In the customer database 17, as shown in FIG. 3, for each customer 3, a customer code, name, address, telephone number, fax number, password, e-mail address,
In addition to personal information such as gender and family structure, a secret original product 30 and a gift recipient list 31 created by the customer 3 are stored.

The non-disclosed original product 30 is a product that allows only the customer 3 to specify a gift box product composed of a combination of a plurality of products created on the virtual screen of the Internet 1 homepage. In addition, the customer destination list 31 includes the names of gift recipients who deliver products ordered by the customer 3 at annual events such as Nakamoto and year-end gifts,
The address, telephone number, FAX number, e-mail address, etc.

In the PDF file 19, a color document in which page information including each product to be sold can be embedded in a script as a PDF (portable document format, Adobe
Systems Inc.) file format. This P
A color document of page information including each product stored in the DF file format has a function of freely laying out a color image image in a sentence or a table like a normal paper catalog. Furthermore, since a script is embedded in each product displayed in color, the product can be designated by clicking the displayed product with, for example, a mouse.

As shown in FIG. 4, the product database 18 stores, for each product to be sold, a product code of the product,
The product name, price (unit price), type (group of belonging products), weight / size, image file number, and the like are stored. The image file number is a storage position of the color image of the self-commodity in which the script can be embedded in the PDF file 19 described above. The product database 18 stores a plurality of select flight products including a plurality of gift candidate products specified in advance by the product seller in addition to the above-mentioned single products.

As shown in FIG. 5, for example, as shown in FIG. 5, in the makeup box database 20, for each makeup box 46 as a container for storing each product ordered by the customer 3,
The dressing box code and the outer dimensions of the corresponding dressing box 46, the frame size of each frame 47, a plane figure, a perspective figure, and the like are stored.

In the public original product file 22,
Information on a plurality of public original products is stored. A public original product is a gift box product comprising a combination of a plurality of products created by each customer 3 on a virtual screen of a home page of the Internet 1 by other customers 3
Is a product that can be arbitrarily specified on the virtual screen.

That is, as shown in FIG. 6, in the public original product file 22, for each public original product, the product name assigned by the customer 3 who created this public original product, the total price of this public original product , Makeup box code, product name and price of each product composing this public original product, catch phrase characterizing the public original product, product description, voice memory storing voice for explanation, image memory storing color image, The number of adoptions of the published original product in the order of the customer 3 and a customer ID for specifying the customer 3 who created the published original product are stored.

As shown in FIG. 7, the screen memory 21 stores the formats of a plurality of selection screens which are displayed on each virtual screen of the home page. Specifically, the homepage reception (login) screen 32 shown in FIG. 9, a main screen 33 shown in FIG. 10, a product selection method screen 34 shown in FIG. 11, a PDF screen 35 shown in FIGS. 12 and 13, FIG. , A gift box input screen 38 shown in FIGS. 16 and 17, a gift box product makeup box selection screen 39 shown in FIG. 20, a makeup box frame selection screen 40 shown in FIG. 21, and FIGS. Product selection screen 4 shown
1. Original product creation screen 42 shown in FIG. 27, FIG.
, A select flight product input screen 44 shown in FIG. 30, a gift destination input screen 45 shown in FIG. 31, and the like.

In the product selection method screen 34, the customer 3
There are stored a plurality of selection methods for selecting a purchased product. Specifically, the customer 3 has glue / konbu, crab,
One or more methods are selected from each product group such as dried fish, processed goods, salmon, etc., gift box products, original products (creation), public original products, your (non-public) original products, and the like.

In the event / basket designation memory 57 in the database 10 of FIG. 1, each menu of “normal shopping”, “Christmas gift”, and “year-end gift” displayed on the main screen 33 shown in FIG. Each time, information on whether an order is received in an event type or in a basket type is stored.

The type of each menu in the event / basket designation memory 57 can be arbitrarily set by the administrator of the order receiving server 2. In this embodiment, “normal shopping” is set to a basket type, and “Christmas gift” and “year-end gift”
Is set to the event type.

In the order receiving server 2 of FIG. 1, the home page (HP) display section 9 displays and outputs a home page reception screen 32 shown in FIG. 9 on a virtual screen. Product selection section 23
Selects each product displayed on the virtual scene according to the instruction of the customer 3 and writes it in the spare list buffer 11. The container display unit 24 displays and outputs each makeup box 46 read from the makeup box database 20 on a virtual screen. Container selection unit 25
Selects the makeup box 46 specified by the customer 3 from the displayed makeup boxes 46. The gift box product creation unit 26 stores each product selected by the customer 3 in each frame 47 of the selected makeup box 46, creates a gift box product, and writes the gift box product in the gift box product creation buffer 13.

The basket allocating unit 27 allocates a plurality of products among the single product, the single product and the gift box product selected by the customer 3 and the plurality of original products to a basket (meaning that a plurality of products are stored in the basket). Write to the basket allocation buffer 12. The public original product creating unit 28 writes the gift box product created by the gift box product creating unit 26 as a public original product in the public original product file 22 of the database 10 based on the instruction of the customer 3.

The selected flight creating section 29 specifies the selected flight product selected by the customer 3 and the gift destination list or the gift receiving destination of the corresponding customer 3 written in the gift destination list creating buffer 15 and the information of the basket allocation buffer 12. Is written into the select flight creation buffer 14.

The order receiving server 2 configured as described above executes an order receiving process for a product based on an instruction from the customer 3 in accordance with a flowchart shown in FIG.

When the power is turned on, a homepage reception screen 32 shown in FIG. 9 is displayed on a virtual screen of the Internet (S1). When there is access from the customer terminal 4 via the Internet (S2), the name of the customer is read from the customer database 17, and the main screen 33 shown in FIG. 12 is displayed (S3).

On the main screen 33, operation guides 48 for "menu selection", "product group selection", "candidate product selection", and "delivery destination designation" are displayed. Each of the operation guides displays the current processing status, and among the four operation guides 48, the operation guide 48 corresponding to the current processing status is highlighted in a different color. Further, the next operation guide 48a performed by the customer 3 at this time is displayed.
In this state, the operation guide 48a of "Please select a recommended menu" is displayed.

Further, on the main screen 33, the above-mentioned customer name 49, three recommended menus of "normal shopping", "Christmas gift" and "year-end gift", and PD
An F button 50 is provided.

When the PDF button 50 is pressed (S4), a PDF magazine process is performed (S5). That is, for example, the PDF button 50 of the year-end gift menu
Is pressed, as shown in the PDF screen 35 of FIG.
A color document 51 prepared in advance and which can be embedded with a script for each product is read from the PDF file 19 and displayed. In the color document 51 in which the script can be embedded,
As described above, it is possible to specify a corresponding product by clicking on the color-displayed product in which the script is embedded with the mouse. In addition, the PDF of FIG.
As shown in the screen 35, it is possible to display a color document 51 of each product with a expressive screen like an ordinary paper catalog.

Further, when a menu is selected on the main screen 33 (S6), a product selection method screen 34 shown in FIG.
Is displayed (S7). Each product selection method can be selected by a scroll method. The state of FIG. 11 shows a state in which the product group of “crab” is selected. This product selection method screen 34
When the customer 3 performs a product selection operation (S8), an event type or basket type order receiving process is performed (S9), and when the customer 3 specifies a gift box product (S10), a gift box product creation process is performed. (S11). Further, when the customer 3 specifies the original product (S12),
An original product creation process is performed (S13). Also,
When the customer 3 specifies a selected flight product (S14), a selected flight creation process is performed (S15).

If the customer 3 does not perform the end operation on the merchandise order, the process returns to S8, and if the customer 3 notifies the end operation (S16), a series of order receiving processing for the customer 3 ends.

Next, the specific operation of each process will be described using a flowchart and screen display. FIG. 14 is a flowchart showing an event type or basket type order receiving process. Customer 3 Figure 1
When any one of the menus “normal shopping”, “Christmas gift”, and “year-end gift” is selected on the main screen 33 of “0”, the type of the corresponding menu is determined from the event / basket designation memory 57 of the database 10 (Q1). ).

In the event type, when a product group or an original product is selected on the product selection method screen 34 shown in FIG. 11 (Q2), a detailed screen of the specified product group or the original product is displayed (Q3). FIG. 15 is a product selection screen 37 showing a state in which a product group of “kani”, which is a part of the detail screen, is selected. On the product selection screen 37, each single product in the product group of "crab" is displayed in a scrolling manner.

When the customer 3 selects a product (Q
4) Write the selected merchandise into the selected column of the merchandise selection screen 37 and write it into the spare list buffer 11 (Q
5). When the customer 3 specifies an additional product (Q6), Q2
Return to FIG. 15 shows "Taro Toshiba's gift A"
Is selected and written in the selected field of the product selection screen 37.

When the product selection operation is completed (Q6), each product written in the spare list buffer 11 is sent to each of the gift receiving destinations 5
Each item on the spare list to be delivered to. Then, the gift receiving party input screen 38 shown in FIG. 16 is displayed, and the gift receiving party list 31 of the customer 3 read from the customer database 17 is displayed on the gift receiving party input screen 38. At the same time, the recipient list 31 is written into the recipient list creation buffer 15 (Q
7). When the addition, change, or deletion of the gift recipient list 31 is performed (Q8), the display content of the gift recipient list 31 is changed (Q9).

Then, each product in the spare list stored in the spare list buffer 11 is sent to the gift destination list creation buffer 1.
5 is assigned to each of the gift recipients, and the product assigned to each of the gift recipients 5 is added to the order file 16 and written to the order file 16 (Q1).
0). Thus, the order receiving process when the selected menu is the event type is completed.

In Q1, if the previously selected menu is a basket type, when a product group or original product is selected (Q11), a detailed screen of the specified product group or original product is displayed (Q12). . FIG. 17 is a diagram showing a gift destination input screen 38 for inputting the content of the basket to which each selected product is allocated and the gift destination.

When the customer 3 selects a product (Q1
3) The selected product is written in the basket on the gift receiving destination input screen 38 and also written in the basket allocation buffer 12 (Q14). When customer 3 specifies an additional product (Q
15) Return to Q11.

When the product selection operation is completed (Q15),
One or a plurality of gift recipients 5 who deliver a basket to which a plurality of products are assigned by using the gift recipient input screen 38
(Q16), the basket to which each product is assigned is written to the order file 16 with one or more gift destinations 5 attached (Q17). Thus, the order receiving process in the case where the selected menu is the basket type is completed.

As described above, the order processing is performed on the menu of “normal shopping”, “Christmas gift”, and “year-end gift” selected on the main screen 33 by the method corresponding to the event type or the basket type. Therefore, it is very convenient to select an event type menu such as "Christmas gift" or "year-end gift", since it is not necessary to input a gift destination each time.

Each product included in the spare list may be a single product, a gift box product, a public original product, or a private original product. Further, each product included in the basket may be any combination of a single product, a gift box product, a public original product, or a private original product, as well as a plurality of individual products.

FIG. 18 is a flowchart showing a gift box product creation process. Product selection method screen 34 shown in FIG.
When the customer 3 designates a gift box product, FIG.
Display the gift box product creation / confirmation screen shown in
When the customer 3 specifies the create button, a gift box / commodity box selection screen 39 shown in FIG. 20 is displayed (R1).
On the gift box commodity makeup box selection screen 39, a plan view, a perspective view, each frame 47, and each dimension of each makeup box 46 read from the makeup box database 20 are displayed. Further, the operation guide 48 includes “gift box products”,
“Selection of makeup box”, “selection of frame”, “selection of product”, and operation guide 48a at that time are displayed.

In this state, when the customer 3 selects one makeup box 46 (R2), as shown in FIG. 21, the makeup box frame selection screen 40 for selecting the frame 47 of the selected makeup box 46 is displayed. Display (R3). When the customer 3 designates one frame 47, a product selection screen 41 shown in FIG. 22 is displayed. On the product selection screen 41, a product list 52 of each product that can be stored in the frame 47 specified previously is displayed (R5).
Specifically, a product whose size fits in the size of the frame 47 is added to the product list 52.

When the customer 3 selects one product from the product list 52 (R6), a color image 51 of the selected product is displayed as shown in FIG. Then, by clicking the "assign to frame" button, the selected product is written into the gift box product creation buffer 14 (R7). Furthermore, as shown in FIG. 24, the color image 51 of the selected product is
(R8).

When the operation of selecting each product for all the frames 47 of the decorative box 56 is completed (R9), a gift box product registration screen shown in FIG. 25 is displayed (R19). When the product name 53 of the gift box product created by the user is input on the gift box product registration screen (R11), the created gift box product is firstly applied as the secret original product 30 of the corresponding customer 3 in the customer database 17. Write to the area (R12).

As described above, the customer 3 can create a gift box product that suits his or her preference on the virtual screen of the Internet.

FIG. 26 is a flowchart showing the original product creation processing. In the product selection method screen 34 of FIG.
When the original product is designated, the gift box product previously created by the customer 3 is read out (T1). Then, the original product creation screen 42 shown in FIG. 27 is displayed (T
2) The product name 53 of the gift box product provided by the customer 3 is displayed in the product name column.

Next, when the customer 3 inputs a catch phrase (T3), inputs a description (T4), and presses a registration button (clicks) (T5), the gift box product is made public in the database 10. It is registered in the original product file 22 as a new public original product (T6). Thereafter, the registration list of the customer 3 registered in the public original product file 22 is displayed and output on the original registration screen 43 shown in FIG. 28 (T7).

Further, on the product selection method screen 34 shown in FIG. 11, the non-disclosed original product 30 stored in the customer database 17 of the corresponding customer is read out and its product name 6 is displayed.
5 is displayed in a scrolling manner. Then, the customer 3 specifies the product name 65 of one non-disclosed original product 30, and
When a catch phrase or a description is input and the decision button 65a is clicked, the corresponding undisclosed original product 30 is registered as a published original product. At the same time, the undisclosed original product 30 changed to the published original product of the customer 3 in the customer database 17 is cleared.

As described above, each customer 3 stores the gift box product created by itself as a non-disclosed original product 30 in its own area of the customer database 17 as it is, or as a public original product, a public original product file. 22 can be registered. Furthermore, it is also possible to change a non-disclosed original product 30 created in the past to a public original product.

FIG. 29 is a flowchart showing the selected flight creation processing. When a selected flight product is designated on the product selection method screen 34 of FIG. 11, a selected flight product input screen 44 shown in FIG. 30 is displayed (U1). When the user selects a selected flight product 54 including a plurality of gift candidate products on the selected flight product input screen 44 (U2), the specified selected flight product 54 is written into the selected flight creation buffer 14 (U3). It is also possible to select a plurality of selected flight products (U4).

When the selection of the select flight product 54 is completed,
A gift destination is designated (U5). That is, when the selected menu is the event type, as shown in FIG. 31, the gift receiving party list 31 of the corresponding customer 3 in the customer database 17 is displayed and output on the gift receiving party input screen 45. Further, the selected flight product 54 including the plurality of gift candidate products 54a written in the selected flight creation buffer 14 on the gift receiving destination input screen 45.
Is displayed. Then, on the gift receiving destination input screen 45, one selected flight product 54 including a plurality of gift candidate products 54a is assigned to each of the gift receiving destinations 5 in the gift receiving destination list 31.

When the selected menu is of the basket type, the customer 3 operates and inputs the gift destination information on the gift destination input screen 38.

In the gift receiving party list 31 and the gift receiving party input screen 3
When it is confirmed that the designated gift destination 5 in 8 has an e-mail address (U6), the e-mail address is used to send to the gift receiving terminal 6 of the corresponding gift destination 5 via the network 1 in FIG. Is transmitted (U7). In this message 55, "You,
The client will present a select flight that can be selected by the customer, so please access the following URL. "

Then, when there is access (response) to the home page of the order receiving server 2 from the gift receiving terminal 6 of the gift receiving destination 5 (U8), the product selection screen 56 shown in FIG. (U9). As shown in FIG. 33, the product selection screen 56 displays images and product information of a plurality of gift candidate products 54a constituting one selected selected flight product. And the corresponding gift recipient 5
Selects one gift candidate product 54a (U1
0), the selected one candidate gift product 54a is written to the order file 16 with the customer 3 as the requester and the gift receiving party 5 attached (U11).

If the gift destination 5 does not have an e-mail address at U6, a message and a mailing instruction for the catalog are output (U12). In this case, when one gift candidate product 54a selected by postcard or telephone is notified from the corresponding gift recipient 5, the manager (operator) of the order receiving server 2 deletes the gift candidate product 54a selected by manual operation. Enter the key.

As described above, the customer 3 displays a plurality of gift candidate products 54 on the select flight product input screen 44 on the homepage.
A plurality of gift candidate products 54a are indicated to the gift receiving party 5 by specifying the select flight 54 consisting of "a", and the desired product 54a is selected by the gift receiving party 5. Therefore, both the customer 3 and the gift receiving party 5 who are the requesters are pleased with.

(Second Embodiment) FIG. 34 is a schematic diagram showing a schematic configuration of an Internet product order receiving system to which an Internet product order receiving method according to a second embodiment of the present invention is applied. The same parts as those of the Internet product order receiving system of the first embodiment shown in FIG. 2 are denoted by the same reference numerals, and detailed description of the overlapping parts will be omitted.

In the Internet product order receiving system of the second embodiment, an order processing device 58 and an operation terminal 59 are added to the Internet product order receiving system of the first embodiment shown in FIG. Order server 2
Receives an order for each product from the customer terminal 4 via a virtual screen of a homepage established on the Internet 1. On the other hand, the order processing device 58 receives an order for each product from each customer using a real telephone line or a postcard other than the Internet 1. Specifically, a clerk operates and inputs the order information of each customer who has received an order via a telephone line or a postcard using the operation terminal 39.

The order processing device 58 is operated by a person in charge of the operation terminal 39.
Based on the information input through the operation, an order receiving process is performed for each product specified by the customer. Furthermore, the order processing device 58 performs a process of creating a gift box product of the customer specified by telephone or postcard, and a process of creating a select flight.

FIG. 35 is a view showing an order input screen 60 displayed on a display such as a CRT of the operation terminal 59. A clerk inputs various order information for a customer's product designated by telephone or postcard.

More specifically, client information, delivery destination (gift destination) information, billing destination information, and catalog code (C
D), a product code (CD), and a quantity are keyed in. The product name, unit price, and price of each product are automatically read from the product database, calculated, and displayed.

Further, in the order input screen 60, a gift box edit button 63 is provided. When the attendant clicks this gift box edit button 63 with the mouse, a gift box input screen 61 shown in FIG. 36 is displayed and output.

On the gift box input screen 61, a plurality of gift box products 61a can be created. Each gift box product 61a can incorporate, for example, up to four individual products. As shown in the figure, each gift box product 61a has a dressing box code,
For example, input fields of four frames are formed. In the gift box product 61a, input fields for a single product code (CD), a product name, a quantity, a unit, a unit price, and a price are formed for each frame. The clerk inputs a variety of order information for the gift box product 61a of the customer specified by telephone or postcard.

Further, a select flight button 64 is provided in the order input screen 60 of FIG. When the attendant clicks this select flight button 64 with a mouse, a select flight input screen 62 shown in FIG. 37 is displayed and output.

In this select flight input screen 62,
For example, a maximum of three gift candidate products can be displayed for each selected flight product 62a. For each selected flight product 62a, an area is formed in which the above-described product codes (CD) of the three gift candidate products, gift receiving party information, and response information of gift candidate product selection from the gift receiving party are written. . The clerk inputs the various types of order information for the customer's selected flight product 62a designated by telephone or postcard and the response information of the gift candidate product selection from the gift recipient.

As described above, the order processing device 58 receives an order for each product from each customer using a telephone line or a postcard other than the Internet 1. In this way, even for a general customer who does not have the customer terminal 4 that can connect to the Internet 1, the gift box product 61a and the select flight product 62a can be provided.

The order processing device 58 has a function of managing order data received from each customer terminal 4 by the order server 2 via the Internet 1.

Also, the database 10 and the order file 16 shown in FIG. 1 formed in the order receiving server 2 are formed in the order processing device 58 shown in FIG. By sharing with the order processing device 58, customer management, product management, and order management can be performed more efficiently.

[0107]

As described above, in the Internet product order receiving method and the Internet product order receiving apparatus according to the present invention, a plurality of containers having a plurality of frames for storing products are displayed on a virtual screen of a home page. And let the customer choose.

Therefore, it is possible for a customer to order a gift box product, which is a combination of his / her favorite product in his / her favorite container and his / her favorite product, on the virtual screen of a merchandise dealer's homepage via the Internet by a simple operation. Even for merchandise sellers, services to customers can be greatly improved with a simple configuration, and further sales can be expected.

Further, the gift box product created by each customer on the virtual screen is open to other customers on the virtual screen. Therefore, the range of product selection for the customer is expanded, and usability can be further improved.

Further, the customer designates a select flight composed of a plurality of gift candidate products on the homepage, indicates the gift candidate products to the gift recipient, and allows the gift recipient to select a desired product. Therefore, both the customer who is the client and the gift recipient are pleased.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a schematic configuration of an order receiving server incorporated in an Internet order receiving system to which an Internet product order receiving method according to a first embodiment of the present invention is applied;

FIG. 2 is a schematic diagram showing the overall configuration of the Internet order receiving system.

FIG. 3 is a diagram showing storage contents of a customer database incorporated in the order receiving server;

FIG. 4 is a diagram showing storage contents of a product database incorporated in the order receiving server;

FIG. 5 is a diagram showing storage contents of a makeup binding database incorporated in the order receiving server;

FIG. 6 is a diagram showing storage contents of a public original product file incorporated in the order receiving server;

FIG. 7 is a diagram showing storage contents of a screen memory incorporated in the order receiving server;

FIG. 8 is a flowchart showing the overall operation of the order receiving server.

FIG. 9 is a diagram showing a homepage reception (login) screen displayed on the homepage of the order receiving server.

FIG. 10 is a diagram showing a main screen displayed on a homepage of the order receiving server.

FIG. 11 is a diagram showing a product selection method screen displayed on a homepage of the order receiving server.

[FIG. 12] P displayed on the homepage of the order receiving server
Diagram showing DFH screen

FIG. 13 is a diagram showing a PDFH screen similarly displayed on the homepage of the order receiving server.

FIG. 14 is a flowchart showing an order receiving process performed by the order receiving server.

FIG. 15 is a diagram showing a product selection screen displayed on a homepage of the order receiving server.

FIG. 16 is a diagram showing a gift destination input screen displayed on the homepage of the order receiving server.

FIG. 17 is a view showing a gift receiving destination input screen also displayed on the homepage of the order receiving server.

FIG. 18 is a flowchart showing a gift box product creation process performed by the order receiving server.

FIG. 19 is a diagram showing a gift box product creation screen displayed on the homepage of the order receiving server.

FIG. 20 is a diagram showing a gift box / product makeup box selection screen displayed on the homepage of the order receiving server.

FIG. 21 is a diagram showing a cosmetic box frame selection screen displayed on a homepage of the order receiving server.

FIG. 22 is a diagram showing a product selection screen displayed on a homepage of the order receiving server.

FIG. 23 is a diagram showing a product selection screen also displayed on the homepage of the order receiving server.

FIG. 24 is a diagram showing a product selection screen similarly displayed on the homepage of the order receiving server.

FIG. 25 is a diagram showing a gift box product registration screen displayed on the homepage of the order receiving server.

FIG. 26 is a flowchart showing an original product creation process performed by the order receiving server.

FIG. 27 is a diagram showing an original product creation screen displayed on the homepage of the order receiving server.

FIG. 28 is a view showing an original product registration screen displayed on a homepage of the order receiving server.

FIG. 29 is a flowchart showing select flight creation processing performed by the order receiving server.

FIG. 30 is a diagram showing a select flight product input screen displayed on the homepage of the order receiving server.

FIG. 31 is a diagram showing a gift receiving destination input screen displayed on the homepage of the order receiving server.

FIG. 32 is a diagram showing a message transmitted from the order receiving server to the gift receiving terminal.

FIG. 33 is a view showing a selection screen of a gift candidate product displayed on a homepage of the order receiving server.

FIG. 34 is a schematic diagram showing the overall configuration of an Internet order receiving system to which the Internet product order receiving method according to the second embodiment of the present invention is applied;

FIG. 35 is a view showing an order input screen displayed on a display of an operation terminal incorporated in the Internet order receiving system.

FIG. 36 is a view showing a gift box input screen displayed on a display unit of an operation terminal incorporated in the Internet order receiving system.

FIG. 37 is a view showing a select flight input screen displayed on a display unit of an operation terminal incorporated in the Internet order receiving system.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Internet 2 ... Order receiving server 3 ... Customer 4 ... Customer terminal 5 ... Gift recipient 6 ... Gift recipient terminal 7 ... Carrier company terminal 8 ... Communication IF 10 ... Database 17 ... Customer database 18 ... Product database 19 ... PDF file 20 ... Makeup Box database 21 ... Screen memory 22 ... Public original product file 23 ... Product selection unit 24 ... Container display unit 25 ... Container selection unit 26 ... Gift box product creation unit 27 ... Basket creation unit 28 ... Public original product creation unit 29 ... Selected flights Creation unit 30: Undisclosed original product 31: Gift recipient list 57: Event / basket designation memory 58: Order receiving device 59: Operation terminal

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor: Tamotsu Kadowaki 1 Toshiba-cho, Fuchu-shi, Tokyo Toshiba Corporation Fuchu Plant (72) Inventor: Kikuo Yamauchi 66-2 Horikawa-cho, Sai-ku, Kawasaki-shi, Kanagawa Toshiba Engineering (72) Inventor Ichiro Yoshizawa 1-1-1, Shibaura, Minato-ku, Tokyo Toshiba Building Ding Toshiba System Development Co., Ltd. (72) Eiji Toyoda 1-1-1, Shibaura, Minato-ku, Tokyo Toshiba Building Ding Toshiba System Development Co., Ltd. F-term (reference) 5B049 AA01 AA02 BB11 CC05 CC10 DD01 EE00 EE07 FF03 GG02 GG04 GG07

Claims (14)

[Claims] 1. Displaying a plurality of types of products to be sold on a virtual screen accessible via the Internet, and receiving an order for the relevant product from a customer terminal in accordance with a product designation on the virtual screen via the Internet. In the internet product order receiving method, a plurality of types of containers in which a single or a plurality of frames for storing the respective products are formed are displayed on the virtual screen as images, and each of the containers designated from the customer terminal via the Internet is displayed. A state in which the product is also packed in the frame with the product specified by the customer terminal is created on the virtual screen as a gift box product, and the gift box product created on the virtual screen is ordered as an order from the customer terminal. Internet product ordering method characterized by the following. 2. The Internet product order receiving method according to claim 1, wherein the created gift box product is stored and held as a public original product, and is displayed as one of the products on the virtual screen. 3. In accordance with an instruction from the customer terminal, a message for the created published original product is stored and held together with the published original product, and is displayed on the virtual screen together with the published original product. 3. The Internet product order receiving method according to claim 2. 4. The internet product order receiving method according to claim 2, wherein for each of said public original products, said public original product is counted and stored in a number designated by each customer terminal. 5. The created gift box product is stored and held as a secret original product, and in response to an access to the virtual screen from the same customer terminal, the secret original product stored and held on the virtual screen is stored. 5. A display as one of the products.
Internet product order receiving method according to any one of the above. 6. In accordance with an instruction from the customer terminal, a plurality of commodities are arbitrarily assigned to a basket, and a gift destination designated by the customer terminal is attached to the basket to which the plurality of commodities are assigned. 6. The Internet product order receiving method according to claim 2, wherein the order is received as an order from a terminal. 7. The Internet according to claim 6, wherein each product including a single product, a gift box product, and an original product is arbitrarily combined and assigned to the basket in accordance with an instruction from the customer terminal. Product ordering method. 8. A plurality of products are selected as a spare list according to an instruction from the customer terminal, a plurality of gift recipients are stored and stored for each customer, and each customer's gift is presented according to an instruction from the customer terminal. 8. The method according to claim 1, further comprising: reading a destination on the virtual screen; attaching a product selected from the spare list to each of the read gift destinations; and receiving an order as an order from the customer terminal. Internet product ordering method according to any one of the above. 9. A select flight product including a plurality of gift candidate products according to an instruction from the customer terminal, a gift receiving destination is specified according to an instruction from the customer terminal, and an instruction from the customer terminal. In response to, the selection request information for each gift candidate composing the select flight product is transmitted to the gift recipient, and in response to a gift candidate product selection instruction from the gift recipient,
9. The Internet product order receiving method according to claim 1, wherein an order is received with the gift destination as an order from the customer terminal. 10. The page information including each product displayed on the virtual screen is displayed in a color document that can be embedded in a script according to an instruction from the customer terminal, and the relevant product is specified by the specification of the script. 10. The Internet product order receiving method according to any one of claims 1 to 9, wherein the method has been performed. 11. An operation guide including an instruction operation executed by the customer terminal and an instruction operation to be executed next by the customer terminal is displayed on the virtual screen. Internet product ordering method according to any one of the above. 12. Displaying a plurality of types of products to be sold on a virtual screen accessible via the Internet,
In an Internet product order receiving apparatus that receives an order for a corresponding product from a customer terminal according to a product designation on a virtual screen via the Internet, a single or a plurality of frames for storing the respective products are formed on the virtual screen. Container display means for displaying images of a plurality of types of containers; and the virtual screen as a gift box product in a state where each of the frames of the container designated from the customer terminal is packed with the same product designated by the customer terminal. An Internet product order receiving apparatus comprising: a gift box product creating unit created above; and a product order receiving unit receiving an order for the gift box product created on the virtual screen as an order from the customer terminal. 13. An operation terminal for operating and inputting at least an instruction of a customer who has listened to a telephone, and each frame of a container specified via the operation terminal is filled with a product specified by the operation terminal. 13. The Internet product according to claim 12, further comprising: an order processing device that creates a state as a gift box product on a display screen of the operation terminal, and receives the gift box product created on the display screen as an order from the customer. Order receiving equipment. 14. The order processing device selects a select flight product including a plurality of gift candidate products in response to an instruction from the operation terminal, and selects the selected flight product in response to an instruction from the operation terminal. Outputs an instruction to send selection request information for each of the configured gift candidate products from the operation terminal to the designated gift destination, and in response to the selection instruction of the gift candidate product from the gift destination input from the operation terminal input from the operation terminal. 14. The Internet product order receiving apparatus according to claim 13, wherein said selected gift candidate product is ordered with said gift destination as an order from said customer.