JP2002011215A - Control system of game customer - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a control system of game customers capable of effectively controlling members. SOLUTION: Whether or not to use preset offered service is accumulated in a taste database with respective members as taste data on the members to the service (Step S45 and 50). Information on the taste-added service can be offered to the members extracted by an each taste member extracting means (Step S60). The taste data is extracted, and can be outputted as a prescribed form document or a check sheet (Step S55). A specific person except for pachinko parlor employees is allowed to use the taste database of the respective pachinko parlors by an Internet communication means, and efficient marketing can be done according to a taste.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a player management system.

[0002]

2. Description of the Related Art A gaming arcade such as a pachinko hall manages members, such as providing information on various services, benefits and events, based on an issued membership card, thereby fixing members. Such information is provided by direct mail or so-called e-mail, and is provided through an information terminal provided for each pachinko machine, a member information terminal that can be used only by members, and the like.

[0003]

However, the systematic processing, analysis and evaluation of the response of the member to the provided information, the use status of various services, benefits and events, etc., have not been performed. For this reason,
There was a problem that the management for each member in consideration of the reaction after providing the information could not be performed finely. The present invention has been made in order to solve the above problems, and an object of the present invention is to provide a player management system capable of effective member management.

[0004]

According to a first aspect of the present invention, there is provided a system for managing a player, wherein each time a membership card is used in a pachinko hall, game history data and game history data for each stand are provided. A member database for accumulating premium exchange history data and information terminal operation history data for each member, a member extracting means for setting predetermined extraction conditions and extracting members from the member database, and a service provided to the extracted members Service setting means for setting information, service information providing means for providing the information of the service to the extracted members, and the history data stored in the member database after the information of the service is provided. A confirmation unit for confirming whether or not the service is used; and a confirmation result for each member as member preference data for the service. Characterized by being composed of a preference database for product.

According to a second aspect of the present invention, in the configuration of the first aspect, a predetermined discriminating condition is set to extract a service providing member from the preference database. Member extraction means is provided, a service taking into account the extracted member's preference is set by the service setting means, and information of the service is provided by the service information providing means.

According to a third aspect of the present invention, in the player management system according to the first or second aspect, the preference data of each member that meets a predetermined condition is extracted from the preference database. An output unit for outputting a form or check sheet in a predetermined format is provided.

According to a fourth aspect of the present invention, in the player management system according to the first aspect of the present invention, the preference data stored in the preference database of each pachinko hall is transmitted to the Internet. A specific means other than the pachinko hall can be used by the communication means.

[0008]

According to the player management system of the present invention, the member extracting means extracts members matching the predetermined extraction condition from the member database by the member extracting means, and the service setting means sets the contents of the service. Information is provided by the service information providing means. Then, after the service content information is provided, based on each history data stored in the member database, the checking means checks whether or not the set service is used, and compares the check result with the service. The member preference data is stored in the preference database for each member. Analysis and evaluation are performed using the preference data accumulated for each member, and follow-up can be performed in consideration of the preference of the member provided with the service information, and detailed and efficient member management becomes possible.

According to the player management system of the present invention, the member extracted by the preference-specific member extracting means is provided with service information in consideration of the preference. Therefore,
Detailed member management can be performed automatically and efficiently.

According to the third aspect of the present invention, there is provided an output system for extracting preference data for each member meeting predetermined conditions from a preference database and outputting the data as a form or check sheet in a predetermined format. Since the means is provided, it is possible to accurately analyze and evaluate the preference data accumulated for each member based on the output form or check sheet in a predetermined format, thereby enabling more detailed and efficient member management. Becomes

[0011] Since the palatability database of each pachinko hall can be used by a specific one other than the pachinko hall through the Internet communication means, the specific pachinko hall uses the palatability database to improve the palatability. According to this, efficient marketing becomes possible.

[0012]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS (First Embodiment) A first embodiment of the present invention will be described with reference to the accompanying drawings in a mode applied to a pachinko hall. FIG. 1 is a block diagram illustrating a schematic configuration of a pachinko patron management system. The pachinko hall includes a management computer (hall computer) 1, a pachinko game console 2, an information terminal device 3 for each machine, a hall server 4, a hall terminal device 5, a member terminal device 6, an order terminal arranged for each pachinko game machine. It manages the device 7, the POS terminal device 8, the counter / ticket printer 9, and the like. The above-mentioned information terminal device 3 according to
Also serves as a ball vending machine.

A hall network 10 is constituted by the pachinko gaming table 2, the information terminal device 3 by hall, the hall server 4, and the hall terminal device 5. Also,
The hall server 4 includes a member terminal device 6, an order terminal device 7, a POS terminal device 8, a counter / ticket printer 9, and a business network 11.
The hall network 10 and the business network 11 are connected via the hall server 4 and are managed by the management computer 1.

The management computer 1 collects the game history data and the game history data for each pachinko machine from each of the pachinko gaming tables 2 based on the membership card used at the time of the game, constructs the member database 12, and also stores the preferences described later. A sex database 13 is constructed to perform comprehensive member management.
When the membership card is inserted, the individual information terminal device 3 displays predetermined service information to the member, manages whether the service information is confirmed, and manages the management information via the hall server 4. Feedback to 1 As the game history data, the visit date and time, the game model, the game time, the investment amount, the win / loss, the number of stored balls, and the like are accumulated for each member. Also, as the game history data by platform,
Game members, game time, investment amount, number of special prizes, wins and losses, etc. are accumulated for each type of table.

The hall server 4 includes the management computer 1
, And distributes predetermined information to be provided to each member to the information terminal device 3 for each vehicle. In addition, the order terminal device 7 that receives orders for cigarettes, drinks, snacks, and the like via the information terminal device 3 per vehicle is collectively managed. Further, the POS terminal device 8 that performs a prize exchange business is collectively managed. The order information and the prize exchange information are transmitted to the management computer 1 and stored in the member database 12.

The hall terminal device 5 debits the number of points corresponding to the service when the member who has acquired the points receives a predetermined service. Management such as awarding and subtraction of points is performed by the platform-specific information terminal device 3 and the member terminal device 6. In addition, the information terminal device 3 for each platform
The member terminal device 6 confirms that various services have been received by inserting the member card, and performs point addition and subtraction as described above. The management information is also transmitted to the management computer 1 via the hall server 4 and stored in the member database 12.

FIG. 2 shows a preference database 1 relating to a pachinko game console in the player management system having the above configuration.
3 is a flowchart showing an outline of a process executed by the management computer 1 when constructing a third computer. When the process starts, a member extraction process is performed in step S10. As an extraction condition in this case, a condition that “the pachinko game machine 2 is the CR game machine 2 and the members who enter the game up to the third game time in the longest game time” is set. In the following step S15, as a service to be provided to members extracted in accordance with the conditions (hereinafter referred to as extracted members), a service of "priority entry at the time of replacing a new vehicle" is set.

In step S20, extracted members are selected based on the registered items of the member card based on whether or not there is an intention to receive a direct mail from the pachinko hall. Extracted members who are selected as having an intention to receive direct mail,
In step S25, a direct mail sending process indicating the information of the service is performed. For extracted members who do not intend to receive direct mail, it is determined in step S30 whether or not they have visited the store twice or more in the month. The information of the service is provided to the extracted member who has come to the store by the information terminal unit 3 in step S35, and the information is provided by e-mail to the extracted member who has not visited the store in step S40. The processing of steps S20 to S40 is automatically performed when an extraction condition is input in step S10.

Subsequently, in step S45, it is confirmed whether or not the extracted member who has been provided with the information on the service has used the service. Whether or not the service is used is confirmed by inserting the membership card of the extracted member into the individual information terminal device 3 and the member terminal device 6, and is stored in the member database 12. Therefore, the member database 1 after providing the information
The presence or absence of use of the service can be confirmed from the contents of each history data stored in No. 2. Then, in step S50, the preference database 13 is constructed by analyzing and converting the preference of each extracted member into data according to the use status of the service, and sequentially storing the data. In a succeeding step S55, predetermined conditions are input, the preference data of each member meeting the predetermined conditions is extracted from the preference database 13, and is output to a display as a check sheet and displayed.

At the time of providing the next service, step S6
0, it is determined whether or not the service is used, that is, the preference is determined. In the following step S65, “frequently visited people, winning people” are selected from the extracted members using the service, and the set service is determined. Without changing, the respective processes from step S20 are performed, the preference is determined, and the preference database 1 is determined.
Store in 3. For the extracted members who have not used the service, in step S70, a process of selecting extracted members that meet the condition of "no visit to the store for more than one month and loss of 30,000 yen or more" is performed, and in step S75. A service different from the previous service is set, and the processing of step S20 and subsequent steps is performed to provide information of a new service. Preference is determined in accordance with the use state of the service and stored in the preference database 13.

FIG. 3 shows an example of the check sheet output in step S55. This check sheet shows the member check sheet, and the condition input field 3
When a predetermined period is entered in the last visit day input field 300a of 00, and “CR game console 2” is selected in the selection field 300b of the model having the top game history, the member name display field 302 of the display field 301 for each member is displayed. A service information provision date display column 303 by direct mail or mail, a provision means type display column 304, a service type display column 305, an effect (use of service) display column 306, and a collection date (service use date) display column 307 Are displayed as shown.
As other check sheets, there are prize check sheets and the like, which are displayed in a predetermined format set in advance.

Next, with reference to the flowchart of FIG. 4, a process for constructing the preference database 13 for premiums will be described. When the process starts, a member extracting process is performed in a step S80. As the extraction condition in this case, a condition of “a member who has exchanged for a premium of golf equipment or a member whose hobby is golf” is set. The premium exchange history, member's hobbies, and the like are stored in the member database 12. In a succeeding step S85, as a service provided to the members extracted in accordance with the conditions (hereinafter, referred to as extracted members), “discount of premiums for golf equipment”
Set the service to do.

In step S90, extracted members are selected based on the registered items of the member card based on whether or not there is an intention to receive a direct mail from the pachinko hall. Extracted members who are selected as having an intention to receive direct mail,
In step S95, a direct mail sending process indicating the information of the service is performed. For extracted members who do not intend to receive direct mail, it is determined in step S100 whether they have visited the store twice or more in the month. The service information is provided to the extracted members who have come to the store by the information terminal device 3 in step S105, and the information is provided by e-mail to the extracted members who have not visited the store in step S110. Note that the above steps S90 to S1
The process of 10 is automatically performed when an extraction condition is input in step S80.

Subsequently, in step S115, it is confirmed whether or not the extracted member who has been provided with the service information has used the service. Whether or not the service is used can be confirmed by exchanging the premium of golf equipment set as a service by the POS terminal device 8 by the extracting member, and furthermore, by confirming that the order has been received by e-mail. 12 is stored. Therefore, whether or not the service is used can be confirmed based on the data content stored in the member database 12 after the information is provided. And
In step S120, the preference database 13 is constructed by analyzing and converting the preference of each extracted member into data according to the use status of the service and sequentially storing the data. In the subsequent step S125, a predetermined condition is input, and the preference data for each member that matches the predetermined condition is extracted from the preference database 13 and output to a display as a check sheet in a predetermined format for display. The format of the displayed check sheet conforms to FIG.

At the time of providing the next service, step S1
At 30, it is determined whether or not the service is used, that is, the preference.
In the following step S135, "Persons with 2000 or more coins, winners" are selected from the extracted members who have used the service, and in step S140, a service of "providing premiums of different genres" is set. Then, the respective processes from step S90 are performed, the preference is determined, and the preference is stored in the preference database 13. For the extracted members who did not use the service, in step S145, a process of selecting the extracted members that meet the condition of "no visit to the store for more than one month, losing more than 30,000 yen" is performed, and in step S150 A service different from the previous one is set, and the processing of step S90 and subsequent steps is performed to provide information of the new service, the preference is determined according to the use status of the service, and the preference is stored in the preference database 13.

With respect to the preference database 13 constructed as described above, predetermined conditions are set, members are extracted, a specific service is provided, and the preference is determined based on the reaction to the service. The information is sequentially stored in the preference database. Then, the response to the provided service is output and analyzed by outputting a form, a member check sheet, or an analysis table, so that a rational and efficient management of the player can be performed.

(Second Embodiment) FIG. 5 is a block diagram schematically showing a second embodiment of the present invention. The preference data stored in the preference database 13 of each pachinko hall is made available to the external company A other than the pachinko hall by the Internet communication means 14 so that the player management system described above can be used. The external company A can extract members of the pachinko hall and distribute service information by Internet communication means. Accordingly, the pachinko hall can provide an external company with a preference database to perform efficient membership management and establish a new information business called a database search service. There may be a plurality of external companies, and for the external companies, efficient marketing according to the preference can be performed.

Although each of the above embodiments has been described in the form applied to a pachinko hall, it can also be applied to the management of players other than the pachinko hall.

[Brief description of the drawings]

FIG. 1 is a block diagram schematically showing a pachinko game management system according to a first embodiment.

FIG. 2 is a flowchart schematically showing the construction of a palatability database relating to pachinko gaming tables.

FIG. 3 is an explanatory diagram showing an example of a check sheet to be output.

FIG. 4 is a flowchart showing an outline when a preference database for premiums is constructed.

FIG. 5 is a block diagram schematically showing a second embodiment.

[Explanation of symbols]

1. Management computer 2. Pachinko gaming table 3. Information terminal by device 4. Hall server 5. Hall terminal device 6. Member terminal device 7. Order terminal device 8. ... POS terminal equipment 9 ... Counter / ticket printer 12 ... Member database 13 ... Preference database 14 ... Internet communication means A ... External company Step S10,80 ... Member extraction Means Steps S15, 75, 85, 140, 150 ... Service Setting Means Steps S25, 35, 40, 95, 105, 11
0 ... Service information providing means Step S45, 115 ... Confirmation means Step S55, 125 ... Output means Step S60,130 ... Preference and gender member extraction means

Claims (4)

[Claims] Each time a membership card is used in a game hall,
A game history data, a game history data by stand, a premium exchange history data, a member database for accumulating information terminal operation history data for each member, and a member extracting means for extracting a member from the member database by setting predetermined extraction conditions. Service setting means for setting a service to be provided to the extracted member; service information providing means for providing the service information to the extracted member; and the member database after the service information is provided. Confirmation means for confirming whether or not the service is used from each of the history data stored in the history data, and a preference database for accumulating the confirmation result as preference data of members for the service for each member. And a player management system. 2. A preference-based member extracting means for setting a predetermined extraction condition and extracting service-providing members from the preference database, wherein the service setting means takes into account the extracted membership preferences. Set by
2. The system according to claim 1, wherein said service information is provided by said service information providing means. 3. An output means for extracting preference data for each member meeting predetermined conditions from the preference database and outputting the extracted data as a form or check sheet in a predetermined format. Or the management system of the player according to claim 2. 4. A specific data other than a pachinko hall can be used by Internet communication means as preference data stored in the preference database of each of the amusement arcades. 3. The player management system according to any one of 3.