JP2002094621A - Receiving / transmitting device for assisting home shopping, assisting method therefor, and method of selling to home - Google Patents

Abstract

(57) [Summary] [Problem] When going out to shopping, such as refreshing the mood due to going out as well as interacting with the public and receiving stimulus, as well as being able to do shopping while staying at home The present invention provides a receiving / transmitting apparatus for assisting home shopping, a method of assisting the same, and a method of selling to home users so that the user can enjoy various conveniences and utilities. SOLUTION: An interface unit 6 having input / output units 2, 3 and 4 for moving images and sounds and for inputting / outputting the input / output data to / from the mobile phone 10 for receiving / transmitting the input / output data by the mobile phone 10.
When the communication device capable of communicating with the receiving / transmitting device 1 is prepared on the side of the resident by the receiving / transmitting device 1 having the function, the assistant displays the moving image of a predetermined store to the resident via the mobile phone 10. While talking with the resident, the shopping of the resident can be assisted. It is particularly convenient to do this via the Internet.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a home-based person, such as the elderly or the physically handicapped, who cannot go out of shopping or has difficulty going out of shopping. It can be done with the assistance of the clerk, etc. In that case, you can decide on the item by viewing the image in the store while staying at home, and you can also exchange voice and shop with the same convenience as going to the store The present invention relates to a receiving / transmitting apparatus capable of performing the above-mentioned operations, an assisting method using the receiving / transmitting apparatus, and a method of selling to a resident.

[0002]

2. Description of the Related Art At-home residents, such as the elderly and the physically handicapped, have relatively difficulty going out or cannot go out at all. Therefore, it is inconvenient on a daily basis, such as being unable to go out for shopping, and a healthy person cannot do detailed shopping, such as near home. For this reason, it is necessary to wait for the family to return home and request shopping, or to ask a volunteer or other person. Also, there are times when you want to decide what to buy by looking at things directly, so if you ask someone, you can't do what you want, so if you can, you'll want to go to a store and do some shopping.

[0003] Or, it is a pleasure to go out shopping or know what kind of trendy thing is at the time. It's not just about buying what you want to buy, it has the effect of refreshing your mood and keeping you in touch with the public.

Therefore, according to the present invention, it is not only possible to do shopping while staying at home, but also to go shopping when actually going out of shopping, such as refreshing the mood due to going out of the store, interacting with the public, or receiving stimulation. Provided is a transmission / reception device for assisting a resident in shopping for enjoying various conveniences and utilities that can be enjoyed, and an assisting method using the same.

[0005]

Means for Solving the Problems and Effects of the Invention In order to solve the above-mentioned problems, in the present invention, the assistant at the store sequentially shows the state of the store and the displayed products according to the request of the home resident. The present invention provides a receiving / transmitting apparatus that enables a user to perform shopping while having a simulated experience of going to a store while staying at a store, an assisting method therefor, and a method of selling to such a resident.

That is, the invention of the receiving / transmitting device according to the first aspect is a receiving / transmitting device carried by the assistant to assist the resident in shopping, wherein the input / output device includes at least a moving image input and a voice input / output. It has an output unit, and further has an interface unit that inputs and outputs data to and from the mobile phone so that data input and output by the input and output unit can be transmitted and received by the mobile phone. By preparing the communication device, it is possible for the assistant to show the moving image of the predetermined shop to the home via the mobile phone and to assist the home shopping by talking with the home via voice input / output. Features.

[0007] According to this, the resident can see the situation in the store and the displayed merchandise with the receiving / transmitting device, and can listen to the explanation of the assistant if it is difficult to understand just by looking at it. In addition, instructions on what kind of product you want to see,
If a product has instructions such as the angle at which the product is held and a description is attached, the user can view the image of the description at home and read it as long as the size of the characters allows. Of course,
You can also see the whole store at the same time, and you can enjoy the feeling of going out, refreshing the mood of homebound people who tend to have a basket.

According to the second aspect of the present invention, the above-mentioned transmitting and receiving apparatus has a camera for inputting a moving image and is mounted on the head of the assistant, and the camera is set in front of the assistant. Provided as possible. In other words, as long as the assistant's eyes point in front of the face, the assistant and the resident can see the same thing. This allows the assistant to take the place of the resident's eyes, and as a resident, knows what the assistant is looking at in real time, making it easier to give instructions,
It becomes even more possible to see what you want without seeing the frustration of not being in the store or the inconvenience of not seeing the product through video through people.

According to the third aspect of the present invention, when the communication device prepared at the home side is an Internet terminal for the home side, and the mobile phone at the assistant side has a function of connecting to the Internet, transmission and reception are performed. The apparatus is characterized in that it becomes an Internet terminal via the interface unit and the mobile phone. As a result, the transmission / reception path of the data from the transmission / reception device is spread to the Internet where it can be used anywhere, that is, the transmission / reception path can be easily secured, and the data can be used from any home resident or any store.

[0010] The invention according to claim 4 is an assisting method for assisting a homeowner's shopping using the receiving / transmitting apparatus.

[0011] In the invention of the selling method according to the fifth aspect, the auxiliary method using the receiving device is used.
That is, a mobile phone that can be connected to the Internet and a receiving / transmitting device that forms an Internet terminal via the mobile phone are prepared in a store. At this time, the transmission / reception device has at least an input / output unit for moving image input and audio input / output, and further has an interface to the mobile phone for transmitting data input / output at the input / output unit via the mobile phone. It has a part. On the other hand, the resident prepares an Internet terminal for the resident who can output moving images and input and output voice. In such an environment, a resident who wants to make a shopping call from the Internet terminal to a mobile phone of a desired store, and a clerk who receives this call with the mobile phone of the store uses the mobile phone. The transmitting / receiving device is connected. As a result, communication between the receiving / transmitting device on the store side and the Internet terminal on the home side is established. Then, the clerk shows the moving image of the store to the resident and talks with the resident through voice input / output, assists the resident in shopping, purchases the product desired by the resident, and specifies the product by the resident. Delivery to the destination.

[0012] Thus, the resident can always shop and receive the delivery, which is very convenient. As a store, prepare as many mobile phones and receiving / transmitting devices as are necessary for such uses, perform shopping on a call-by-call basis, and collect several such deliveries at once. May be delivered. Alternatively, the delivery may be entrusted to a courier company, and the delivery method may be freely devised.

[0013]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, a description will be given of an embodiment of a transmission / reception apparatus according to the present invention, and a description of an operation method also serves as a description of an auxiliary method.

FIG. 1 shows a transmission / reception device 1 according to the present invention, in which a store clerk serves as a home assistant and uses the same. In the transmitting / receiving apparatus 1, a headphone 2 and a microphone 3 attached to the headphone 2 are provided for inputting and outputting audio, and a small video camera 4 is provided for inputting a moving image. Part. A code 5 is pulled out from the transmission / reception device 1, and the leading end of the code 5 is connected to the mobile phone 10 for transmitting / receiving the moving image and audio data input / output at the input / output unit.
An interface unit 6 for inputting and outputting data to and from an input / output terminal 11 provided on the mobile phone 10 side. Since the overall shape of the transmitting / receiving device 1 is in the form of a headphone, the receiving / transmitting device 1 can be mounted on the assistant's head. It is formed so that the angle can be adjusted with respect to the transmitting and receiving device 1 if necessary, so that it can be accurately adjusted to the front of the clerk, so that the assistant and the resident can see the same thing It is like.

A control circuit of the transmission / reception device 1 is built in one part S of the headphone, and the moving image data photographed by the camera 4 and the sound input from the microphone 3 are converted into communication data and transmitted to the interface unit 6. The headphone 2 has a function of outputting the voice data of the other party (here, a resident who is shopping) input from the interface unit 6 and outputting the voice data through the headphones 2. Therefore, the mobile phone 10 can exchange these data with the Internet.

Next, how to use the transmission / reception device 1 will be described. First, several mobile phones 10 that can be connected to the above-described Internet and the receiving and transmitting apparatuses 1 that form an Internet terminal via the mobile phones 10 are prepared in a store.

On the other hand, the resident prepares a personal computer installed at home as a communication device (not shown) with the transmission / reception device 1, that is, as an Internet terminal so as to be able to output moving images and voice input / output. I will keep it.

In such an environment, a resident who wants to shop first makes a call from the resident Internet terminal to the mobile phone 10 at the store.
At the store, a sales clerk answers the phone, checks the delivery destination, such as the name of the resident and, if necessary, the location of his home, and listens to the general order. Thereafter, with the mobile phone 10 still connected, the interface unit 6 of the receiving / transmitting device 1 prepared in the store is inserted into the input / output terminal 11 of the mobile phone 10 to connect with the receiving / transmitting device 1 on the store side. Establish Internet communication with the home terminal. The clerk puts the mobile phone 10 connected to the transmission / reception device 1 in a breast pocket or the like so that both hands are empty, and there is no difficulty in obtaining goods or the like in place of the resident.

In this state, the clerk shows the moving image in the store to the home resident and talks with the home resident through voice input / output. For example, if a resident calls a grocery store to buy groceries, he first speaks through the Internet terminal from home to ask him to show the vegetable section. You do it. The reply is input from the microphone 3 and arrives at the home and the moving state of the store can be seen in real time from the home terminal of the home, so that the latest state of the supermarket that has not been going for a long time can be picked up I understand. The clerk arriving at the vegetable section moves his head or face and follows the entire section with the camera 4, so that the resident can see the whole section and can easily select what is lined up today. If there is something you want to see, tell it to the Internet terminal at home and immediately tell it to the clerk, and you can see in detail the item that has been uploaded from the camera 4 of the clerk who has obtained it. If you look up in detail and it is different from what you thought, you can specifically say what you want to get, and the clerk because the eyes of the resident and the clerk match You can easily tell which one you want to take. In this way, the resident can have a simulated experience close to being at the supermarket counter, and can shop while looking at the items directly.

In this manner, while receiving assistance from the clerk, the purchase order of the products desired by the resident is sequentially performed, and when all the items are completed, the products are delivered. It is good to collectively deliver such a number of deliveries when they accumulate, but if cost is appropriate, delivery may be entrusted to a distribution company.

It should be noted that the present invention is not limited to the above embodiment, but may be implemented in any manner within the scope of the present invention. The arrangement of the cameras is not limited to the embodiment, and may be arranged anywhere. Although an example is shown in which a mobile phone is placed in a breast pocket, there is a case where there is no breast pocket, so that a mobile phone holder is provided in the transmitting / receiving device, that is, the headphone type receiving / transmitting device is inserted and used. good. If a small monitor is provided and the clerk can see the moving image being sent to the resident, it is possible to check what kind of screen is being sent to the resident, so that assistance can be performed accurately. . In addition, any other device may be added to the present invention.

[Brief description of the drawings]

FIG. 1 is a perspective view of a transmission / reception device shown in an embodiment, and also shows connection with a mobile phone.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Receiving / transmitting apparatus 2 Headphones 3 Microphone 4 Video camera 6 Interface part 10 Mobile phone 11 I / O terminal

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Claims (5)

[Claims] 1. A receiving / transmitting device carried by an assistant to assist shopping at home, comprising: an input / output unit for at least moving image input and voice input / output; An interface unit for inputting and outputting data to and from the mobile phone in order to receive and transmit data input and output by the mobile phone, and a transceiver capable of communicating with the receiving and transmitting device is prepared on the side of the resident. Thereby, the assistant can show the moving image of the predetermined store to the home person via the mobile phone and at the same time, can assist the home person shopping by talking with the home person through voice input / output. Receiving and transmitting device. 2. A camera having a camera for inputting a moving image, which is provided so as to be mounted on the head of the assistant and is provided so that the direction of the camera can be set to the front direction of the assistant.
3. The transmission / reception apparatus according to claim 2, wherein the assistant and the resident can see the same thing. 3. The transmission / reception device according to claim 1, wherein the communication device prepared at the home side is an Internet terminal for the home side, and the mobile phone at the assistant side has a function of connecting to the Internet. A transmission / reception device, which is an Internet terminal via an interface unit and the mobile phone. 4. A receiving / transmitting apparatus which forms an Internet terminal via a mobile phone connectable to the Internet, comprising: an input / output unit for at least moving image input and voice input / output; An assistant carrying a transmission / reception device having an interface unit for inputting / outputting data to / from the mobile phone for receiving / transmitting data input / output by the mobile phone can perform moving image output and voice input / output. A method of assisting a home-resident shopping with a home-resident who is facing an Internet terminal for a home-resident, wherein the assistant displays a moving image of a store to the home-resident and voice-inputs. A method of assisting the home resident by assisting the home resident by talking with the home resident through output. 5. A shop is provided with a mobile phone connectable to the Internet and a transmitting / receiving device forming an Internet terminal via the mobile phone, and the receiving / transmitting device includes at least a moving image input, a voice input / output, An input / output unit for transmitting and receiving data input / output from / to the input / output unit via a mobile phone. While making a call to the mobile phone of the store from the Internet terminal for the resident who can output, the receiving and transmitting device is connected to the mobile phone of the store that has received the call, and the store-side By establishing communication between the receiving / transmitting device and the Internet terminal of the resident, the store clerk can show a moving image of the store to the resident and also perform voice input / output. A conversation with the at-home, thereby assisting the at-home shopping, buying and selling the products desired by the at-home, and delivering the products to a delivery destination specified by the at-home. How to sell.