JP2002083244A - Ticket-purchasing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate the risk of the number or the like of a consumer's credit card from leaking and used in unauthorized manner, by a third person by notifying of the number of the credit card through the use of the voice telephone function of a terminal machine in the determination of a ticket purchase over the Internet or the like by the consumer. SOLUTION: This system comprises a consumer terminal 12, equipped with voice communication means and connectable to a network 19, a payment service center 14 equipped with a telephone 15 for voice communication, and a ticket selling server 13 for transmitting the information for a ticket, a ticket order number and the telephone number of the telephone 15 of the payment service center 14 to the consumer terminal 12 via the network 19. The the credit card number of the ticket purchaser is transmitted by voice, from the voice communication means of the consumer terminal 12 to the telephone 16 of the payment service center 14.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to a ticket purchasing system.

[0002]

2. Description of the Related Art Conventionally, devices such as boarding passes for boarding vehicles such as airplanes and trains, entrance tickets for entering theaters, cinemas, amusement parks, train stations, airfields, and the like, game machines, play equipment, and the like have been used. Right to use, accommodation vouchers to stay at inns, hotels, etc., vouchers for purchase of merchandise at department stores, supermarkets, etc., rent videos, DVDs, books at rental shops, bookstores, etc. As a system for purchasing tickets such as vouchers, consumers can use personal computers, mobile phones and other terminals to
2. Description of the Related Art There is provided a system for accessing a site such as a virtual store that sells tickets through a network such as the Internet to purchase tickets.

In this case, the consumer can purchase a desired ticket while staying at home or the like without going to a ticket center, a travel agency, a store, or the like.
On the other hand, a ticket center, a travel agency, a store, and the like can also reduce store space and personnel for selling to face consumers.

[0004]

However, in the above-mentioned conventional system, the consumer uses his / her credit card number via a network such as the Internet in order to pay for the ticket determined to be purchased. Had to send,

In this case, since the security function of the network is weak, there is a high risk that the credit card number is leaked to a third party and is abused. Recently, from the viewpoint of security, a system for encrypting a signal when transmitting the credit card number has also been provided, but in order to use such a system,
It is necessary to register in advance for the authentication period or the like and obtain an encryption key or the like, which is costly and troublesome.

The present invention solves the above problems, and when a consumer accesses a server for selling tickets from a terminal via a network such as the Internet to determine a desired ticket purchase, the terminal Using the voice telephone function of, by notifying the credit card number, etc. owned by the user by voice, the credit card number, etc. leaked to a third party, there is no risk of misuse, and It is an object of the present invention to provide a ticket purchase system that does not require much cost and trouble.

[0007]

To this end, a ticket purchase system according to the present invention comprises a display means and a voice call means, and comprises a ticket purchaser consumer terminal connectable to a network, and a ticket purchaser connected to the network. A settlement service center comprising a service terminal and a telephone for voice call, and a ticket information, a ticket order number and a telephone number of the settlement service center telephone connected to the network via the network to the consumer terminal; And a ticket sales server for transmitting the ticket information and the ticket order number to the service terminal of the payment service center via the network, and transmitting the payment from the voice communication means of the consumer terminal. To the telephone of the service center, Number of the credit card is transmitted by voice.

[0008] In another ticket purchasing system of the present invention, the ticket sales server further includes information on the ticket, ticket order number, and ticket order number in a form of a web page from which items can be selected from the consumer terminal. The telephone number of the telephone of the settlement service center is transmitted to the consumer terminal.

In still another ticket purchase system of the present invention, the settlement service center further comprises a settlement terminal connected to a settlement institution, and transmits the credit card number and the like from the settlement terminal to the settlement institution. Then, the ticket is settled by the credit card.

[0010] In still another ticket purchase system of the present invention, when the settlement service center transmits to the ticket sales server that the payment for the ticket has been performed, the ticket sales server transmits the ticket price. The consumer terminal is notified by e-mail that the payment has been made.

[0011] In still another ticket purchase system of the present invention, the consumer terminal has a function of automatically calling a telephone number displayed on the display means.

[0012]

Embodiments of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a conceptual diagram of a ticket purchasing system according to an embodiment of the present invention.

In the figure, reference numeral 11 denotes a consumer as a ticket purchaser who purchases a ticket using a credit card, which is generally an individual, but may be a company, an organization, or the like. Here, the ticket is an airplane, a boarding pass for boarding a vehicle such as a train, an entrance ticket for entering a theater, a movie theater, an amusement park, a station, an airfield, etc., a game machine,
Right to use equipment such as playground equipment, accommodation vouchers to stay at inns, hotels, etc., gift certificates for purchase of merchandise at department stores, supermarkets, etc., videos at rental shops, bookstores, etc. , A voucher for borrowing a book, etc., but may be any other form of admission ticket, ticket, use ticket, meal ticket, discount ticket, etc.

[0015] The consumer 11 uses a consumer terminal 12 having voice communication means. Note that the consumer terminal 12 may be a property of the consumer 11, may be rented, or may be used by paying a fee like a public telephone. Is also good. In addition, the consumer terminal 12 generally includes a mobile phone, an electronic organizer, and a PDA (Personal Digital).
Assistants), but may be a stationary terminal such as a personal computer or a home game machine,
Any form may be used as long as it includes a voice communication unit and a communication interface in addition to a calculation unit, a storage unit, a display unit such as a CRT and a liquid crystal display, an input unit for inputting characters, numbers, and symbols. .

The consumer terminal 12 is connected to the Internet or LA via a wired or wireless public telephone line or the like.
N (Local Area Network), WAN
(Wide Area Network) or the like so as to be able to transmit and receive.
, It is possible to access the ticket sales server 13 described later, other servers, computers, and the like.

Since the consumer terminal 12 has voice communication means, the consumer terminal 12 is communicably connected to another terminal or telephone via a wired or wireless public telephone line or the like, and can perform voice communication. It has become. For this reason, the consumer 11 can transmit the type, the expiration date, the number, and the like of the credit card owned by the consumer 11 to a third party by voice communication without fear of leakage. That is, since a voice call signal in a mobile terminal such as a mobile phone is usually a digitized digital signal, it is difficult for a third party to eavesdrop on it, like an encrypted signal.

Here, the consumer terminal 12 is a Phon
It is desirable to have an e-to function. The Phone-
The "to" function is displayed on an HT
This is a function similar to the link function in the ML. When a pointer is clicked by pointing to the underlined telephone number displayed on the display means of the consumer terminal 12,
This is a function in which the consumer terminal 12 automatically calls the telephone number. Accordingly, the consumer 11 accesses the ticket sales server 13 or the like, easily dials the telephone number while viewing the display contents displayed on the display means of the consumer terminal 12, and makes a voice call. Can be.

It is desirable that the display content displayed on the display means of the consumer terminal 12 be maintained without disappearing even during a voice call.

The ticket sales server 13 includes an arithmetic unit, a storage unit, a communication interface, and the like, and is directly connected to the network 19 via a wired or wireless public telephone line, or a gateway, a firewall, and other devices. It is connected indirectly via a network or the like.

Further, the ticket sales server 13 provides information on various tickets in the form of a browseable web page via the network 19 in the same manner as a general website on the Internet. Then, the consumer terminal 12 accesses the web page and displays information on the various tickets on a display unit.

The information on the ticket includes, for example, a flight destination, flight number,
It includes the date and time of departure and arrival, vacant seat status, price, and the like. By sequentially selecting each of these items, the consumer 11 can determine the ticket to be purchased. Further, when the ticket to be purchased is determined, the ticket order number (ticket purchase application number) of the ticket and the telephone number of the settlement service center 14 described later are displayed.

Here, the ticket sales server 13
Operates vehicles such as airplanes and trains, theaters, cinemas, amusement parks, stations, airports, inns, hotels and other facilities, equipment such as game machines and playground equipment, stores such as department stores, supermarkets, rental shops, and other products and services. Is operated by a ticket seller, such as a ticket shop, a convenience store, a travel agency, or the like, which sells the tickets, on behalf of the person who provides the service or the person who provides the product or service. One ticket sales server 13 may handle only tickets sold by a single trader, and one ticket sales server 13 may handle the same kind of tickets sold by a plurality of competitors. Alternatively, one ticket sales server 13 may handle a plurality of types of tickets. The person who operates the ticket sales server 13 may be any person such as an individual, a corporation, a for-profit company, and a public interest organization.

Reference numeral 14 denotes a settlement service center, which is provided with arithmetic means, storage means, display means, a communication interface and the like, and is connected to the network 19 directly via a wired or wireless public telephone line or the like. A service terminal 15 is indirectly connected via a gateway, a firewall, another network, or the like. The service terminal 15 can be communicably connected to the ticket sales server 13 via the network 19.

Further, the settlement service center 14
A normal telephone 16 for voice communication, and input means for inputting characters, numbers, symbols, etc., display means, a communication interface, etc., will be described later via a wired or wireless dedicated line or public telephone line. A settlement terminal 17 that is communicably connected to a device in a settlement institution 18 and exchanges information related to settlement such as credit card credit confirmation.
Is provided. The service terminal 15, telephone 16 and payment terminal 17 are operated by an operator (operator) stationed at the payment service center 14.

The person who operates the settlement service center 14 may be any person such as an individual, a corporation, a for-profit company, and a public interest organization. The settlement service center 1
4 may be the same person who operates the ticket sales server 13.

The settlement institution 18 is an institution that provides credit card credit information and operates other settlement operations, and is usually the same as the institution that issues the corresponding credit card, but is another institution. You may. The person who operates the settlement institution 18 may be any person such as an individual, a corporation, a for-profit company, and a public interest organization. Further, the person who operates the settlement service center 14 may be the person who operates the ticket sales server 13 or the same person who operates the settlement service center 14.

The settlement institution 18 has a device communicably connected to the settlement terminal 17 via a wired or wireless dedicated line or a public telephone line. And exchange information about payments.

Next, the operation of the ticket purchasing system having the above configuration will be described.

FIG. 2 is a diagram showing an example of a web page of the ticket sales server, and FIG. 3 is a flowchart showing the operation of the ticket purchase system.

First, the consumer 11 accesses the ticket sales server 13 handling the desired ticket from the consumer terminal 12 via the network 19.
Then, the user browses the web page provided by the ticket sales server 13.

Here, for example, in order for the consumer 11 to obtain a ticket for a round trip between Narita and London, a ticket sales server 13 handling an international airline ticket of an airline company
Assume that you have accessed The web page is displayed on the display unit of the consumer terminal 12. It is also assumed that the consumer terminal 12 has a phone-to function.

On the first web page, types such as international air tickets and domestic air tickets are displayed.
Chooses an international flight ticket. Then, as shown in FIG. 2A, destinations such as London, Paris, and New York are displayed on the next web page, and the consumer 11 selects London.

Next, as shown in FIG. 2B, a calendar is displayed on the web page in order to select a departure date of the outward trip. In this case, selectable days with vacant seats are highlighted or displayed with an underline. Then, when the consumer 11 selects a desired date, as shown in FIG.
The airfare is displayed. The airfare may be changed as appropriate according to the date or the number of vacant seats.

Next, a calendar for this month and next month is displayed to select a departure date of the return trip.
1 selects a desired date. Also in this case, selectable days with vacant seats are highlighted or displayed with an underline. And the consumer 1
When the user selects a desired date, the air fare is displayed.
The airfare may be changed as appropriate according to the date or the number of vacant seats.

Next, a cancellation fee and other precautions are displayed on the web page as shown in FIG. 2D, and subsequently the selected airline is displayed as shown in FIG. 2E. The details of the ticket, the round-trip airfare, etc. are displayed for confirmation. Then, the consumer 11 confirms and proceeds to the next web page.

Next, as shown in FIG. 2 (f), the ticket page number and the telephone number of the settlement service center 14 are displayed on the web page. Then, the consumer 11 clicks the displayed telephone number. Then, the consumer terminal 1 is activated by the Phone-to function.
2 automatically calls the telephone number. in this case,
The web page continues to be displayed on the display means of the consumer terminal 12.

On the other hand, the contents of the international ticket selected by the consumer 11 are stored in the storage means of the ticket sales server 13 together with the ticket order number.

When the consumer terminal 12 is connected to the telephone set 16 of the settlement service center 14, the consumer 11 gives a voice call to the operator of the telephone set 16 to provide the ticket order number and its own Notify the type, expiration date, number, etc. of the credit card you own. At this time, since the web page is continuously displayed on the display means of the consumer terminal 12, the consumer 11 can easily transmit the ticket order number without error. In addition, since the voice call signal at the consumer terminal 11 is a digitized digital signal,
Like the encrypted one, it is difficult for a third party to eavesdrop on it, so there is no risk that the type, expiration date, number, etc. of the credit card will leak to the third party.

On the other hand, when the operator of the settlement service center 14 inputs the ticket order number transmitted from the consumer 11 by voice call to the service terminal 15, the service terminal 15 transmits the ticket order via the network 19. Access the sales server 13. The consumer 11 corresponding to the ticket order number stored in the storage means of the ticket sales server 13
Is read out and displayed on the display means of the service terminal 15.

When the display as shown in FIG. 2F is displayed on the web page, the ticket sales server 13 transmits the contents of the international airline ticket selected by the consumer 11 to the network 19. May be automatically transmitted to the service terminal 15 via the Internet.

Then, the operator inputs information such as the type of credit card, expiration date, number, international flight ticket fee and the like to the payment terminal 17 and executes settlement operations such as credit confirmation etc. Ask 18 Then
The payment terminal 17 accesses the payment institution 18 and
Send the entered information. Subsequently, the settlement institution 18
Then, after the settlement operation is performed based on the information, the fact that settlement of accounts such as credit confirmation is completed is transmitted to the settlement terminal 17.

When the operator inputs the end of settlement to the service terminal 15, the service terminal 15 accesses the ticket sales server 13 to settle the international air ticket selected by the consumer 11. Is sent. In response, the ticket sales server 13 sends an e-mail to the consumer terminal 12 of the consumer 11 notifying that the payment for the international air ticket selected by the consumer 11 has been completed.

Thereafter, at a convenient time, the consumer 11 can go to a window of an airline, a travel agency, or the like, and obtain or notify of the ticket order number to obtain an international airline ticket. it can. In addition, they can be sent by mail, courier service, or the like.

Here, a case has been described where the consumer 11 accesses the ticket sales server 13 which handles international airline tickets of a certain airline in order to obtain airline tickets to and from Narita and London. The same applies to the case of purchasing a ticket.

As described above, in the present embodiment, the consumer 11 accesses the ticket sales server 13 which sells tickets from the consumer terminal 12 via the network 19 such as the Internet to purchase a desired ticket. When the decision is made, a telephone call is made to the settlement service center 14 using the voice communication means of the consumer terminal 12, and the type of credit card owned by the user, the expiration date,
Communicate numbers etc.

Therefore, there is no danger of the type, expiration date, number, etc. of the credit card being leaked to a third party and being abused, and it is necessary to use a system for encrypting a communication signal via a network. There is no cost and no hassle.

Next, the flowchart will be described.
Step S1 The consumer 11 receives a message from the consumer terminal 12
The user accesses the ticket sales server 13 handling the desired ticket via the network 19. Step S2 The consumer 11 browses the web page provided by the ticket sales server 13. Step S3 The consumer 11 selects a desired ticket while browsing the content displayed on the web page, and applies for the purchase of the ticket. Step S4: The ticket order number of the ticket for which purchase has been applied and the telephone number of the settlement service center 14 are displayed on the web page. Step S5 The consumer 11 calls the settlement service center 14 using the voice communication means of the consumer terminal 12. Step S6 The consumer 11 informs the operator of the settlement service center 14 of the ticket order number of the ticket for which he / she has purchased and the type, expiration date, and number of the credit card owned by the consumer. Step S7: The operator accesses the settlement institution 18 from the settlement terminal 17 and completes the payment for the ticket with a credit card.
Step S8: The settlement is completed by the ticket sales server 1.
From 3, the consumer 11 is notified by e-mail.

The present invention is not limited to the above embodiment, but can be variously modified based on the gist of the present invention, and they are not excluded from the scope of the present invention.

[0050]

As described above in detail, according to the present invention, the ticket purchase system includes a display unit and a voice call unit, and a ticket purchaser consumer terminal connectable to a network; A settlement service center comprising a service terminal connected to the telephone and a telephone for voice communication, and connected to the network,
The information of the ticket, the ticket order number and the telephone number of the telephone of the settlement service center are transmitted to the consumer terminal via the network, and the information of the ticket and the ticket order number are transmitted to the service terminal of the settlement service center. A ticket sales server for transmitting via the network, wherein the credit card number and the like of the ticket purchaser are transmitted by voice from the voice communication means of the consumer terminal to the telephone of the settlement service center. You.

In this case, there is no danger of the credit card number or the like leaking to a third party and being abused, and there is no need to use a system for encrypting a communication signal via a network. And no hassle.

[0052] In another ticket purchasing system of the present invention, the ticket sales server may further include information on the ticket, a ticket order number and a ticket order number in a form of a web page from which an item can be selected from the consumer terminal. The telephone number of the telephone of the settlement service center is transmitted to the consumer terminal.

In this case, the ticket purchaser can easily select and purchase a desired ticket.

In still another ticket purchase system of the present invention, the settlement service center further comprises a settlement terminal connected to a settlement institution, and transmits the credit card number and the like from the settlement terminal to the settlement institution. Then, the ticket is settled by the credit card.

In this case, the payment for the ticket by the credit card is executed quickly and reliably.

In still another ticket purchasing system of the present invention, when the settlement service center transmits to the ticket sales server that the payment for the ticket has been performed, the ticket sales server transmits the ticket price to the ticket sales server. The consumer terminal is notified by e-mail that the payment has been made.

In this case, the ticket purchaser can quickly know that the payment for the ticket has been made, go to the window where the ticket is sold, and obtain the ticket simply by announcing the ticket order number. be able to.
It should be noted that the ticket may be sent by mail or the like.

In still another ticket purchase system of the present invention, the consumer terminal has a function of automatically calling a telephone number displayed on the display means.

In this case, the ticket purchaser accesses the ticket sales server and can easily make a telephone call and make a voice call while viewing the display contents displayed on the display means of the consumer terminal.

[Brief description of the drawings]

FIG. 1 is a conceptual diagram of a ticket purchase system according to an embodiment of the present invention.

FIG. 2 is a diagram illustrating an example of a web page of a ticket sales server.

FIG. 3 is a flowchart showing the operation of the ticket purchase system.

[Explanation of symbols]

 12 Consumer terminal 13 Ticket sales server 14 Payment service center 15 Service terminal 16 Telephone 17 Payment terminal 18 Payment institution 19 Network

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Claims (5)

[Claims] (A) display means and voice communication means;
A consumer terminal of a ticket purchaser connectable to a network, (b) a settlement service center including a service terminal connected to the network and a telephone for voice communication, and (c) a ticket connected to the network, Information, the ticket order number and the telephone number of the telephone of the settlement service center are transmitted to the consumer terminal via the network, and the information of the ticket and the ticket order number are transmitted to the service terminal of the settlement service center. A ticket sales server for transmitting via a network, and (d) the credit card number or the like of the ticket purchaser by voice from the voice communication means of the consumer terminal to the telephone of the settlement service center. A ticket purchase system that is transmitted. 2. The ticket sales server stores the ticket information, the ticket order number and the telephone number of the telephone of the settlement service center in a form of a web page from which an item can be selected from the consumer terminal. The ticket purchasing system according to claim 1, wherein the ticket is transmitted to the consumer terminal. 3. The payment service center includes a payment terminal connected to a payment institution, and transmits the credit card number and the like from the payment terminal to the payment institution to perform payment for the ticket by the credit card. The ticket purchase system according to claim 1 or 2, wherein the ticket purchase system performs the operation. 4. When the settlement service center transmits to the ticket sales server that the payment for the ticket has been performed, the ticket sales server notifies the consumer terminal that the payment for the ticket has been performed. 4. The ticket purchase system according to claim 3, wherein the notification is made by e-mail. 5. The ticket purchasing system according to claim 1, wherein said consumer terminal has a function of automatically calling a telephone number displayed on said display means.