JP2002083041A - Service system for home for the aged and npo - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system which allows a contractor to easily select a desired home for the aged or NPO(Non Profit Organization) and to design the contractor's life plan and conduct asset management. SOLUTION: This is a service system which is connected to the home for the aged, NPO, and contractor through a network 6 and is equipped with: a database managing means 2 which manages information regarding the home for the aged and NPO and information regarding the contractor and discloses the information regarding the contractor to the home for the aged and NPO and the information regarding the home for the aged and NPO to the contractor; and information disclosing means 14, 15, and 16 which disclose to the contractor at least one of pieces of information regarding the life plan designed for the contractor, information regarding the result of negotiations with the home for the aged about the conditions of residence at the home for the aged, and information regarding the asset management of the contractor. The information regarding the home for the aged and NPO is disclosed to the contractor by using, for example, a homepage on the Internet.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to a contractor or NPO (private non-profit organization: Nonp
rofit Organization (abbreviated as "NP
O ")) relates to a service system for providing useful information to a contractor who desires the service.

[0002]

2. Description of the Related Art With the advance of the socialization of the elderly, the importance of nursing homes is increasing more and more. In recent years, various types of NPOs have been organized, and business-type NPOs that manage nursing homes and the like have also been organized. In the past, the means of obtaining information on nursing homes and the NPOs that run them were limited, and the price was a one-sided setting for nursing homes and NPOs that are sellers. People (hereinafter referred to as "contractors") had difficulty making proper judgments.

[0003]

As a result, the contractor may not always be able to enter the nursing home as desired. In addition, when moving into a nursing home, it is often necessary to manage assets, such as disposing of the home in which the person is currently living. In such a case, the disposal of real estate such as a home and the purchase of a nursing home had to be performed separately, and the burden on the contractor was large.

Accordingly, it is an object of the present invention to provide a system which allows a contractor to easily select a desired nursing home or NPO, and at the same time, can design a life plan of the contractor and manage assets. is there.

[0005]

In order to achieve the object, the present invention provides a nursing home and a service system for a nursing home connected to a contractor who wants to enter the nursing home via a network. A database management means that manages information on nursing homes and information on contractors, discloses information on contractors to retirement homes, and discloses information on retirement homes to contractors, Information on the completed life plan,
An information disclosure means for disclosing to the contractor at least one of information on the result of negotiations with the nursing home about the conditions for entering the nursing home and information on the asset management of the contractor. And

According to the present invention, there is provided an NPO service system which is connected via a network to an NPO and a contractor who desires the service of the NPO. , And negotiated with the NPO about the database management means for disclosing information about the NPO to the contractor, information about the life plan designed for the contractor, and the conditions for receiving the NPO service. An information disclosing means for disclosing at least one of the information on the result and the information on the asset management of the contractor to the contractor is provided.

[0007] In these service systems, disclosure of information on nursing homes and NPOs to the contractor is as follows:
For example, it is performed using an Internet homepage.

[0008]

Preferred embodiments of the present invention will be described below with reference to the accompanying drawings. FIG. 1 is a block diagram showing a configuration example of a nursing home service system according to an embodiment of the present invention. The electronic service server 1
It is set up in a sales center that provides various services. The electronic service server 1 includes a database management unit 2 for mainly managing information. A plurality of retirement home clients 4 operated by a retirement home and a plurality of contractor clients 5 operated by a contractor who wants to move into the retirement home are connected to the electronic service server 1 via a communication network (network) 6. ing.

The database management means 2 includes a nursing home information database 21, a personal information database 22,
A charge information database 23 is provided. The nursing home information database 21 is a database that stores information about the nursing home required for a contractor who wants to move into the nursing home. This nursing home information database 21
As shown in FIG. 2A, a management number of a nursing home, information on facilities and services, a contract clause, a price, and the like are stored. Information on such a nursing home is transmitted from the nursing home client 4. The nursing home information database 21 also stores rating information on the nursing homes, appropriate prices, and the like. Information on nursing home ratings includes, for example, financial strength as a management entity, rent system, location conditions,
There are scale, structure, equipment, meal service, bathing service, home-visit nursing service, nursing care system, medical system, staff system, etc. Information on the rating of the nursing home and the appropriate price are determined by, for example, a rating agency client (not shown). Further, the rating information and the appropriate price are updated in the nursing home information database 21 based on, for example, information transmitted from the contractor client 5 of the contractor who actually visited or moved into the nursing home. You may do it.

The personal information database 22 is a database for storing personal information of a contractor who wants to move into a nursing home. This personal information database 22 includes the information shown in FIG.
As shown in (B), the management number of the contractor, the user identifier (contractor ID), the address, the name, the reading, the age, the sex, and the like are stored. Such personal information on the contractor is transmitted from the contractor client 5. The charge information database 23 stores information on charges to be charged to the contractor when the contractor uses the electronic service server 1. The charge information database 23 includes FIG.
As shown in (C), a management number of the contractor, a user identifier (contractor ID), a use ID, fee information, and the like are stored.

The electronic service server 1 includes a nursing home information browsing unit 11, a personal data registration unit 12, and a charge information management unit 13. The nursing home information browsing means 11 is a means for browsing the information of the nursing home stored in the nursing home information database 21 of the database management means 2. The personal data registration means 12 stores the information of the contractor who wants to move into the nursing home, for example, information such as the contractor's management number, user identifier (contractor ID), address, name, reading, age, gender, and the like. 2 means for storing the information in the personal information database 22. The charge information management means 13 is a database management means 2
Is a means for storing the charge information in the charge information database 23.

The electronic service server 1 includes a life plan information disclosing means 14, a negotiation information disclosing means 15, and an asset management disclosing means 16. The life plan information disclosing means 14 transmits information on the contractor who wants to move into the nursing home to the life plan design system 31, and also relates to the life plan designed for the contractor transmitted from the life plan design system 31. Disclose information to contractors. In the life plan design system 31, an expert (arranger) such as an accountant or a lawyer designs a life plan for each contractor.

The negotiation information disclosing means 15 transmits the information of the contractor who wants to move into the nursing home to the negotiation system 32 and negotiates with the nursing home about the conditions for entering the nursing home transmitted from the negotiation system 32. Information to the contractor. The negotiation system 32 negotiates a price and the like for the nursing home on behalf of each contractor.

The asset management disclosing means 16 transmits the information of the contractor who wants to move into the nursing home to the asset management system 33.
And the information regarding the asset management of the contractor transmitted from the asset management system 33 is disclosed to the contractor. In the asset management system 33, the property such as real estate owned by the contractor is disposed of on behalf of each contractor as appropriate, or the real estate is funded through the futures market or the like, and financing for entering the nursing home is procured. In addition, the real estate owned by the contractor is used as collateral for finance, stocks, commodity futures,
It can be operated by real estate investment or the like, and it is also possible to cover the costs after the contractor enters the nursing home.

The above-mentioned retirement home client 4 and contractor client 5 are access means 4 such as a WWW browser.
Nursing home information browsing means 1 provided in the electronic service server 1 using the
1, personal data registration means 12, charge information management means 13,
It is possible to appropriately access the life plan information disclosure means 14, the negotiation information disclosure means 15, and the asset management information disclosure means 16.

The electronic service server 1 first sets up a home page on the Internet using a Web engine or the like. The nursing home that has joined the business center in which the electronic service server 1 is installed is connected to the nursing home client 4 linked to the communication network 6 using the access means 41 such as a WWW browser.
Go to the homepage and register information about the nursing home. The registration means (not shown) of the electronic service server 1 stores information on the nursing home in the nursing home information database 21.

On the other hand, a person who wants to receive the service from the electronic service server 1 (a person who wants to move into the nursing home) first accesses the contractor client 5 linked to the communication network 6 by accessing a WWW browser or the like. Means 5
1 to register in the electronic service server 1 and make a predetermined contract (the person who contracted in this way becomes a contractor). At the time of this contract, the contractor inputs his or her personal information. The personal data registration means 12 of the electronic service server 1 stores the contractor information (management number, user identifier (contractor ID), address, name, reading, age, gender, etc.) thus entered into the database management means 2. It is stored in the personal information database 22. Note that the management number, the user identifier (contractor ID), and the like may be appropriately assigned when the contractor is registered.

The contractor who wants to view the information on the nursing home with respect to the electronic service server 1 receives the W at the contractor client 5 linked to the communication network 6.
Using the access means 51 such as a WW browser, the user accesses the nursing home information browsing means 11 on the homepage of the electronic service server 1 and inputs desired conditions. After confirming that the contractor is a regular member based on the contractor ID or the like, the electronic service server 1 selects information on the nursing home that meets the desired conditions from the information stored in the nursing home information database 21, and To present. Thus, the contractor can see the information on the presented nursing home. Thereafter, the contractor can contact the provided nursing home and enter.

A contractor who wants to design a life plan can use an access means 51 such as a WWW browser on a contractor client 5 linked to the communication network 6.
Access the life plan information disclosure means 14 on the homepage of the electronic service server 1. After confirming that the contractor is a regular member by the contractor ID or the like, the electronic service server 1 presents a life plan suitable for the contractor designed by the life plan design system 31 to the homepage through the life plan information disclosure means 14. I do. Thus, the contractor can receive the service for designing the life plan.

A contractor who wants to negotiate (eg, negotiate a price for a retirement home) can access the homepage of the electronic service server 1 by using an access means 51 such as a WWW browser in a contractor client 5 linked to the communication network 6. Negotiation information disclosure means 1
Access 5 After confirming that the contractor is a regular member based on the contractor ID or the like, the electronic service server 1 sends the result of the negotiation on the nursing home entry conditions such as the price made by the negotiation system 32 to the homepage through the negotiation information disclosure means 15. To present. Thus, the contractor can receive the negotiation service.

Further, a contractor who wishes to manage assets operates a WW on the contractor client 5 linked to the communication network 6.
The asset information disclosure unit 16 on the homepage of the electronic service server 1 is accessed using the access unit 51 such as a W browser. The electronic service server 1 has a contractor ID
After confirming that the contractor is a regular member, etc.,
Information on the assets of the contractor managed by the asset management system 33 is presented on the homepage through the asset information disclosure unit 16. Thus, the contractor can receive the asset management service.

On the other hand, when the contractor is provided with services such as information browsing service for nursing home, life plan design service, negotiation service, and asset management service, the electronic service server 1 The charge information management means 13 records the charge information corresponding to the service amount in the charge information database 23. The sales center bills the contractor based on the charge information recorded in the charge information database 23 of the electronic service server 1, and the contractor pays various charges.

FIG. 3 shows that the contractor client 5 sends the contractor's personal information (contractor's management number, user identifier (contractor ID), address, name,
7 is a flow sheet showing the flow of processing for registering information such as reading, age, and gender. First, contractor client 5
Login to the electronic service server 1 from (S10
0). Then, the electronic service server 1 transmits a menu selection screen (initial screen) to the contract client 5 (S101). On this menu selection screen, it is now possible to select personal information registration, provision of browsing services, provision of life plan design services, provision of negotiation services (eg price negotiations for nursing homes), provision of asset management services, etc. ing. The contractor client 5 receives and displays the menu selection screen (S102). The contractor selects personal information registration (S10
3), transmit the personal information registration menu selection (S10)
4). The electronic service server 1 receives the personal information registration menu selection (S105) and transmits a personal information registration screen (S106). The contractor client 5 receives and displays the personal information registration screen (S107). At this time, a personal information registration screen as shown in FIG. 4 is displayed on the contractor client 5, for example. The contractor inputs his / her information (information such as the contractor's address, name, reading, age, gender, etc.) on this personal information registration screen, and transmits it to the electronic service server 1 (S108). The electronic service server 1 receives the contractor's personal information (information such as the contractor's address, name, reading, age, and gender) (S109), and stores this personal information in the personal information database 22 (S1).
10), a registration notification screen is transmitted (S111). The contractor client 5 receives and displays the registration notification screen (S112). Thus, the registration of the contractor's personal information from the contractor client 5 to the electronic service server 1 is completed.

FIG. 5 is a flow sheet showing the flow of processing for providing a service for browsing information on a retirement home to a contractor. First, the client client 5 logs in to the electronic service server 1 (S200). Then, the electronic service server 1 transmits a menu selection screen (initial screen) to the contractor client 5 (S2).
01). The contractor client 5 receives and displays the menu selection screen (S202). The contractor selects and transmits the nursing home information browsing menu (S203). The electronic service server 1 receives the nursing home information browsing menu selection (S204) and transmits a nursing home information browsing screen (S205). The contractor client 5 receives and displays the nursing home information browsing screen (S206). In this way, the contractor client 5 can see the nursing home information browsing screen, and the contractor can know information about the nursing home. On the other hand, the charge information at this time is registered in the charge information database 23 (S20).
7) Later, the sales center sends an invoice to the contractor.

FIG. 6 is a flow sheet showing a flow of processing for providing a life plan design service to a contractor. As before, first, the contractor client 5 logs in to the electronic service server 1 (S300). Then, the electronic service server 1 transmits a menu selection screen (initial screen) to the contractor client 5 (S3).
01). The contractor client 5 receives and displays the menu selection screen (S302). The contractor selects the life plan design menu selection (S303), and transmits the life plan design menu selection (S304). The electronic service server 1 receives the life plan design menu selection (S305) and transmits a life plan investigation screen (S306). The contractor client 5 receives and displays the life plan investigation screen (S307). At this time, for example, a life plan investigation screen as shown in FIG. 7 is displayed on the contractor client 5. The contractor inputs information such as his / her asset status and life plan conditions on the life plan survey screen, and the electronic service server 1
(S308). The electronic service server 1
Life plan condition information is received (S309), and a life plan screen is transmitted (S310). The contractor client 5 receives and displays the life plan screen (S31)
1). In this way, the life plan screen can be viewed on the contractor client 5, and the contractor can know information on the life plan appropriately designed by the life plan design system 31. On the other hand, the charge information at this time is registered in the charge information database 23 (S
312) Then, the sales center sends a bill to the contractor later.

FIG. 8 is a flow chart showing the flow of processing for providing a negotiation service (such as price negotiation for a retirement home) from the contractor client 5 to the electronic service server 1. First, as described above, when the user logs in to the electronic service server 1 from the contractor client 5, the electronic service server 1 transmits a menu selection screen (initial screen) to the contractor client 5, and the contractor displays it on the contractor client 5. The negotiation means input screen is selected on the menu selection screen thus obtained, and the negotiation means input screen transmitted from the electronic service server 1 is obtained. At this time, the contractor client 5 displays, for example, a negotiation means input screen as shown in FIG. The contractor selects and inputs negotiation information as appropriate on the negotiation means input screen displayed on the contractor client 5, and transmits the negotiation information to the electronic service server 1 (S400). The electronic service server 1 receives the negotiation information (S401). The electronic service server 1 transmits a negotiation screen (S4
02), the contractor client 5 receives and displays the negotiation screen (S403). Thus, the negotiation screen can be viewed on the contractor client 5, and the contractor can know information on the result of the negotiation with the nursing home performed by the negotiation system 32. The contractor who has learned the negotiation result transmits the result confirmation information to the electronic service server 1 (S40).
4). The electronic service server 1 receives the result confirmation information (S405). The charge information at this time is registered in the charge information database 23 (S406), and the sales center later sends an invoice to the contractor.

FIG. 10 is a flow sheet showing the flow of processing for providing asset management services from the contractor client 5 to the electronic service server 1. First, from the contractor client 5 to the electronic service server 1 as before.
When the user logs in, the electronic service server 1 transmits a menu selection screen (initial screen) to the contractor client 5, and the contractor selects asset management on the menu selection screen displayed on the contractor client 5, and An asset management operation information input screen transmitted from the service server 1 is obtained. At this time, for example, FIG.
The asset management operation information input screen as shown in is displayed.
The contractor selects and inputs the asset management information appropriately on the asset management operation information input screen displayed on the contractor client 5, and inputs the asset management information to the electronic service server 1.
(S500). The electronic service server 1
The asset management information is received (S501). The electronic service server 1 transmits the asset management result (S50).
2) The contractor client 5 receives and displays the asset management result (S503). Thus, the asset management result can be viewed on the contractor client 5,
The contractor can know information on his or her own assets managed and managed by the asset management system 33. On the other hand, the charge information at this time is registered in the charge information database 23 (S504), and the bill is sent from the sales center to the contractor later.

FIG. 12 is a block diagram showing a configuration example of an NPO service system according to the embodiment of the present invention. This NPO service system is basically the same as the nursing home service system described above with reference to FIGS. 1 to 11 except that the NPO service information is disclosed in place of the nursing home information. The configuration is different from the service system of the nursing home described above. That is, in this service system, the database management means 2 provided in the electronic service server 1 replaces the nursing home information database 21 with the NPO information database 2.
1 '. The NPO information database 21 '
This is a database that stores various information necessary for a contractor who wants to move into a nursing home managed by an NPO. The NPO information database 21 'stores an NPO management number, information on facilities and services of nursing homes managed by the NPO, contract terms, prices, and the like. Such NP
Information about O (and information about a nursing home managed by the NPO) is transmitted from the NPO client 4 '. In addition, this NPO information database 21 'contains NP
Information on the rating of O (and the nursing home run by the NPO) and the appropriate price are also stored. NPO
Information on the rating of (and nursing homes run by NPOs) includes, for example, the financial strength of NPOs as management entities, rent payment systems for nursing homes run by NPOs, location conditions, scale, structure, facilities, meals, etc. There are services, bathing services, home-visit nursing services, nursing care systems, medical systems, staffing systems, etc. The rating information and appropriate price of such an NPO (and a nursing home managed by the NPO) are determined by, for example, a rating agency client (not shown). Further, the rating information and the appropriate price are calculated based on, for example, information transmitted from the contractor client 5 of the contractor who actually visits or moves into the nursing home managed by the NPO, based on the NPO information database 2.
1 'may be updated.

In this service system, the electronic service server 1 includes an NPO information browsing unit 11 ′ instead of the nursing home information browsing unit 11. The NPO information browsing means 11 'is configured to store the NPO (and NPO information) stored in the NPO information database 21' of the database management means 2.
It is a means to browse the information of the nursing home run by the company.

The NPO service system shown in FIG. 12 has first been described with reference to FIGS. 1 to 11 except that it is configured to disclose information on the NPO (and the nursing home managed by the NPO). It has the same configuration as the service system of the nursing home described above. Therefore,
12, the same components as those shown in FIG. 1 are denoted by the same reference numerals, and the description thereof will not be repeated.

In the NPO service system shown in FIG. 12, similarly to the nursing home service system described above with reference to FIGS. 1 to 11, the contractor can obtain information on the NPO (and the nursing home managed by the NPO). , And can receive life plan design services, negotiation services, and asset management services.

Although the preferred embodiments of the present invention have been described above by way of example, the present invention is not limited to the embodiments described above, but may take various other forms. For example, when the personal information of a contractor is input, a design program for automatically designing a life plan suitable for the contractor and a creation program for automatically creating a portfolio for asset management are stored in the electronic service server 1. Is also good. In FIG. 12, an NPO that manages a nursing home has been described. However, the service system of the present invention is also applicable to a service system that provides information to a contractor who wants a service of an NPO that manages, for example, a school or a hospital. Applicable.

[0033]

According to the present invention, the contractor can easily select a desired nursing home or NPO, and can also design the life plan of the contractor and manage assets. It becomes possible.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration example of a nursing home service system according to an embodiment of the present invention.

FIG. 2 is an explanatory diagram of each database.

FIG. 3 is a flow sheet showing a flow of processing for registering contractor's personal information.

FIG. 4 is an explanatory diagram of a personal information registration screen.

FIG. 5 is a flowchart illustrating a flow of a process for providing a browsing service of information on a nursing home.

FIG. 6 is a flow sheet showing a flow of a process of providing a life plan design service.

FIG. 7 is an explanatory diagram of a life plan investigation screen.

FIG. 8 is a flowchart illustrating a flow of a process for providing a negotiation service.

FIG. 9 is an explanatory diagram of a negotiation means input screen.

FIG. 10 is a flowchart illustrating a flow of a process of providing an asset management service.

FIG. 11 is an explanatory diagram of an asset management operation information input screen.

FIG. 12 is a block diagram illustrating a configuration example of an NPO service system according to an embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Electronic service server 2 Database management means 4 Retirement home client 4 'NPO client 5 Contractor client 6 Communication network 11 Retirement home information browsing means 11' NPO information browsing means 12 Personal data registration means 13 Charge information management means 14 Life plan information disclosure Means 15 Negotiation information disclosure means 16 Asset management information disclosure means 21 Nursing home information database 21 'NPO information database 22 Personal information database 23 Fee information database 31 Life plan design system 32 Negotiation system 33 Asset operation management system 41, 51 Access means

Claims (4)

[Claims] 1. A service system for a retirement home connected to a retirement home and a contractor who wants to move into the retirement home via a network, wherein the system manages information about the retirement home and information about the contractor, and manages the retirement home. Discloses information about the contractor, database management means to disclose information about the nursing home to the contractor, information about the life plan designed for the contractor, and negotiations with the nursing home about the conditions for entering the nursing home. A service system for nursing homes, comprising: information disclosure means for disclosing at least one of information on the result of the operation and information on asset management of the contractor to the contractor. 2. The nursing home service system according to claim 1, wherein the information on the nursing home is disclosed to the contractor using a homepage on the Internet. 3. An NPO service system connected to an NPO and a subscriber who desires an NPO service via a network, wherein the NPO manages information about the NPO and information about the subscriber, and the NPO contains information about the subscriber. Database management means for disclosing information on the NPO to the contractor, information on the life plan designed for the contractor, information on the result of negotiations with the NPO on the conditions for receiving the service of the NPO, An NPO service system, comprising: information disclosure means for disclosing at least one piece of information relating to asset management of a contractor to a contractor. 4. The NPO service system according to claim 3, wherein the disclosure of the information regarding the NPO to the contractor is performed using a homepage on the Internet.