JP2002056285A - Information providing method for perishable food - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method for providing latest information on perishable food to be sold to a client to the client without costs. SOLUTION: A server computer 4 is provided with a database 4a storing the information of articles, an article in which a web address for accessing the database 4a through the Internet is shown, is sold in a store 1 and a client 2, who purchases the article, is made access the destination of the web address from Internet terminal equipment 3. Thus, the information of articles stored on the database 4a is displayed on the screen of the Internet terminal equipment 3 as a web page and that information is provided to the client 2.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for providing information on fresh food products.

[0002]

2. Description of the Related Art In recent years, it has become mandatory to display the place of origin for fresh foods such as fruits and vegetables, meat, and the like.
For example, attempts have been made to print the name of the place of origin on a package of fresh food, or to attach a sticker with the name of the place of origin to the fresh food. However, customers are not asking for fresh food,
For example, various information such as what kind of cultivation method and production method of the fresh food product is obtained, and what methods are available for cooking the fresh food product are required. Therefore, as an information service for customers, for example, a method of separately producing a small pamphlet in which such information is described and attaching the pamphlet to a fresh food is being performed.

[0003]

However, the above-described method for separately producing a pamphlet has a problem in that the production cost of the pamphlet is high, and the cost increases each time the printed content is changed. Even if the place of origin is simply indicated on the perishable food without producing a pamphlet, the perishable food whose origin differs from day to day must be changed each time. It is also expected that the work of each store or the like dealing with the information will become complicated, and further, there will be adverse effects such as an input error when changing the display contents and an increase in cost burden such as capital investment. On the other hand, most fresh food packaging uses transparent plastic packs or plastic bags to help customers check the freshness of the contents.
It is difficult to display all the information desired by the customer on this object due to cost or convenience. In addition, if a complaint is issued by a customer who has purchased the perishable food, the packaging of the perceived perishable food must not include detailed information, such as its type, place of origin, and producer. However, there is a problem that the manufacturer, the store, and the like cannot respond appropriately to the complaint.

The present invention has been made in view of such circumstances, and an object of the present invention is to provide a method for providing the latest information on fresh foods to be sold to customers to customers without incurring costs.

[0005]

In order to achieve the above object, the present invention provides a server computer having a database in which information on fresh foods is stored, and a web for accessing the database via the Internet. By selling the perishable food whose address is displayed, and allowing the customer who purchased the perishable food to access the web address from the Internet terminal, the perishable food stored in the database on the screen of the Internet terminal is displayed. A first aspect of the present invention is a method of providing information on a fresh food product, which displays product information as a web page and provides the information to a customer. In addition, the present invention provides a server computer with a database in which information on fresh food is stored, and a web address for accessing the database via the Internet, and a corresponding one for each fresh food from the database. Selling a perishable food on which a bar code number including a merchandise item code for accessing a database is displayed, and allowing a customer who has purchased the perishable food to access the web address from an Internet terminal, By inputting or selecting a code, a method of providing information on perishables, which displays information on perishables stored in the database on a screen of the Internet terminal as a web page and provides the information to a customer Is the second gist. further,
According to the present invention, a server computer is provided with a database in which information of fresh foods is stored, and the database for accessing the database via the Internet.
The web address is displayed, and a fresh food product attached with a label configured to have a different appearance for each piece of fresh food information is sold, and the customer who purchased the fresh food product is sent from the Internet terminal to the web address destination. To display the information of the fresh food stored in the database as a web page on the screen of the Internet terminal by selecting the appearance of the label, and provide the customer with the information. The method of providing product information is the third gist.

[0006]

Next, an embodiment of the present invention will be described in detail.

FIG. 1 is a block diagram showing a configuration of an embodiment of a method for providing information on fresh food according to the present invention.

[0010] That is, in FIG. 1, reference numeral 1 denotes a store that sells fresh food products, such as a mass retailer such as a supermarket or a store. In addition, a web address of the Internet is displayed for the fresh food sold at the store 1. And customer 2 who purchased this fresh food
When the user accesses the web address from the Internet terminal 3 via the Internet, the server is connected to the server computer 4 and the information of the fresh food stored in the database 4a provided in the server computer 4 is stored in the Internet terminal 3. Is displayed on the screen of
The above information is provided to the customer 2.

The person who attaches an Internet web address to the fresh food sold at the store 1 is not particularly limited. For example, a clerk of the store 1 or a producer, manufacturer, Distributors and the like can be mentioned.

The object for displaying the web address is not particularly limited. For example, the whole fresh food product is packaged, such as a box made of paper, a plastic pack, or a bag made of a polyethylene sheet. And fresh foodstuffs, such as a band, and a sticker directly attached to fresh foodstuffs, such as a sticker.

The above-mentioned web address refers to an address input to access a predetermined home page on the Internet, and is referred to as "http: // www.
A character string starting with "~" is shown.

The above fresh food products are not particularly limited, and include, for example, meat, vegetables, fruits, mushrooms, milk, eggs, and processed products thereof. Preferably, fruits and vegetables such as vegetables and fruits are used. That is, since the above-mentioned fruits and vegetables are apt to cause differences in safety, taste, and the like due to differences in cultivation methods and the like, many customers 2 are expected to want to disclose the information.

The Internet terminal 3 is not particularly limited, and includes, for example, a general-purpose personal computer and a mobile phone connected to the Internet.

The server computer 4 is not particularly limited as long as it has a database 4a in which information on fresh food is stored, and its location and manager are not particularly limited. Therefore, the server computer 4 may be directly managed by a fresh food provider, or may be managed by a third party organization such as a fresh food provider or a specialized company entrusted to the store 1. There may be.

As the database 4a,
As long as the information on the fresh food is stored, the database is not particularly limited, but a database storing information on a method of cooking the fresh food, a database storing information on a producer of the fresh food, and a fresh food. It is preferable that there is a database or the like in which information on the food production area is stored. That is, these databases are considered to be information that many customers 2 want to know. Further, information that may be referred to as “unchiku” regarding fresh foods, information on combinations with other foods, and the like may be included. Further, when a fresh food product is registered in the Seed and Seedling Law, such as shiitake mushrooms, the information may be added.

Therefore, according to the above configuration, the customer 2 who has purchased the perishable food simply accesses the web address via the Internet, and the outline information of the perishable food is displayed on the screen of the Internet terminal 3. But Figure 2
Is displayed as a web page 5 as shown in FIG. The web page 5 is a front page of the database 4a. By linking the web page 5 to information on fresh foods stored in the database 4a of the server computer 4, the information is displayed on the screen of the Internet terminal 3. (Not shown). Thereby, the customer 2 can obtain various information related to fresh food. The information on the perishable food in the database 4a is updated on a regular basis by updating the contents of the home page including the web page to the latest information.
Can always be provided with the latest information. This operation can be easily performed and does not require cost.

As another embodiment, in the same configuration as in FIG. 1, in addition to the web address, a commodity item code for accessing a database corresponding to each fresh food item from the database 4a. Is displayed on the perishable food, and when the customer 2 who has purchased the perishable food accesses the above-mentioned web address from the Internet terminal 3 via the Internet, the server computer 4 A front page is displayed (not shown) that describes the connection and outline information of the perishable food. Further, by linking from the front page, a web page 6 as shown in FIG. The page with the title "To homepage") is the Internet terminal 3 It can be set to appear on the surface. In this case, from among the information stored in the database 4a provided in the server computer 4, information corresponding to the purchased fresh food is displayed on the screen of the Internet terminal 3. On the screen, the customer 2 selects or inputs the last six digits (product item code) of the barcode number. Thereby, the database corresponding to each fresh food is searched, and as a result, detailed information corresponding to the fresh food is provided.

The bar code number is not particularly limited as long as it includes a predetermined commodity item code. Here, the predetermined commodity item code is a code attached for separating perishable foods according to criteria such as type, production area, producer, price, size, packaging form, and the like. , And can be arbitrarily set and included in a normal bar code number in advance.

The object for displaying the barcode number is not particularly limited, and may be the same as the object for displaying the web address.

Further, as another embodiment, in the same configuration as that of FIG. 1, the above-mentioned web address is displayed, because at least one of the shape, pattern, color and the like differs for each piece of perishable food information. May be used, and according to the label, fresh food products may be classified into types, production areas, producers, and the like. In this case, the customer 2 who has purchased the fresh food to which the label has been attached is sent from the Internet terminal 3 to the web site.
When the user accesses the address b via the Internet, the server is connected to the server computer 4 and a front page on which the outline information of the fresh food is described is displayed (not shown). Further, by linking from the front page, Web page 7 as shown in FIG. 4 (for example,
(A page entitled “Welcome to the homepage of vegetables”) can be set to be displayed on the screen of the Internet terminal 3. In this case, from among the information stored in the database 4a provided in the server computer 4, information corresponding to the purchased fresh food is displayed on the screen of the Internet terminal 3. On the screen, the customer 2 selects a corresponding label from the labels displayed on the screen. Thereby, the database corresponding to each fresh food is searched, and as a result, detailed information corresponding to the fresh food is provided. Note that the label does not necessarily need to indicate a web address, and may be affixed separately from the web address. If the label is classified only by color, the user may be asked "What is the color of the label?" On the screen, and the color may be input or selected.

The database 4a may store example claims of fresh foods and examples of how to deal with them. In this case, since an example of handling the customer 2's complaint is displayed on the screen of the Internet terminal 3,
The customer 2 can immediately resolve the complaint without having to interact with the store 1. It should be noted that the example of the claims and the example of dealing with the same are as follows.
It is preferable that the setting is made so that the number of times of execution will eventually reach a coping example corresponding to the claim requested by the customer 2. In other words, it is easier to find a coping example desired by the customer 2 from the display in which the cases are simply listed,
This is because a coping example can be drawn.

Further, a setting can be made so that a mailbox linked to a mail address for inquiry is displayed on the screen of the Internet terminal 3. Then, for example, even if the customer 2 looks at the display of the claim example and the countermeasure example, if the customer is still unsatisfied, the fact can be transmitted to the mailbox by e-mail. Thereby, the store 1 becomes the customer 2
Will be able to respond individually.

Further, a program for performing a lottery for the customer 2 accessing the database 4a can be set in the server computer 4. in this case,
A prize for the customer 2 who accesses the home page can be held, and the prize is given to the customer 2 by the prize.
It is more preferable to give a prize or a prize to a person selected by lottery from among the customers, since it is expected that the frequency at which the customer 2 accesses the homepage will increase.

Note that, in addition to the above-described display, an advertisement for improving the image of the fresh food to be sold may be displayed on the homepage. According to this, in addition to providing useful fresh food information to the customer 2, an advertising function can be added,
It is suitable. And advertising costs are low.

[0025]

As described above, according to the method for providing fresh food information of the present invention, a server computer is provided with a database in which information on fresh food is stored, and the database is accessed via the Internet. The web server displays the perishable food product on which the web address is displayed. When the customer who purchases the perishable food product accesses the web address destination from the internet terminal, the database is displayed on the screen of the internet terminal. Is displayed as a web page, and the information is provided to the customer. Therefore, according to this method, the customer can quickly and reliably obtain the information on the individual fresh food. Further, the content of the above information can be easily updated to the latest information one after another, and the latest information can be provided to the customer without increasing the cost.

In addition, if a bar code number including a commodity item code for accessing a predetermined database in the database is displayed for perishable goods in addition to the web address, the customer may purchase When searching for information on fresh food products, the information can be easily searched for by simply selecting or inputting the product item code.

Further, when a label configured so that the appearance differs for each piece of perishable food information is used, when the customer searches for information on the purchased perishable food, the customer simply selects or inputs the appearance of the label. Thus, the information can be easily searched.

In these cases, the exact type, place of origin, producer, etc. of the fresh food purchased by the customer are determined by w
Since the information is determined from the eb address, the barcode number, or the appearance of the label, when a customer makes a complaint, the manufacturer, store, or the like can respond appropriately to the complaint. Further, when a serious complaint such as food poisoning occurs, it is possible to promptly and accurately notify other customers and contact distributors, producers, and administrative organizations via the Internet.

[0029] When the above fresh food is a fruit or vegetable, it is easy to cause differences in safety and taste due to differences in cultivation methods and the like. Has the advantage that this information can be used by other customers.

The database may be a database storing information on a method of cooking fresh food, a database storing information on a producer of fresh food, and a database storing information on a production place of fresh food. In the case of at least one selected from the group consisting of, there is an advantage that information useful for customers stored in these databases can be used by many customers.

Further, when the database is a database of examples of fresh food complaints and their countermeasures, the countermeasures desired by the customer can be displayed on the screen of the Internet terminal. The example of the complaint and the example of dealing with the complaint are displayed on the screen of the Internet terminal by the customer performing at least one affirmative / negative selection action on the question related to the content of the perishable food complaint. If it is set to finally reach the response example corresponding to the customer's desired claim, it is easier to find the response example desired by the customer than simply displaying a list of cases. It has the advantage that an example is available.

If the mailbox linked to the inquiry e-mail address is set to be displayed as a web page on the screen of the Internet terminal, for example, the customer displays the above-mentioned example of the claim and an example of the solution. Even if the user is still unsatisfied, sending an e-mail to the above-mentioned mail box has the advantage that the customer can be individually dealt with.

When a program for performing a lottery for a customer accessing the database is set in the server computer, for example, a prize for a customer accessing the home page can be executed. By giving a prize or a prize to a person selected by lottery from the above customers by sweepstakes,
This has the advantage that the frequency of access to the home page by the customer can be expected to increase.

[Brief description of the drawings]

FIG. 1 is a block diagram according to an embodiment of the present invention.

FIG. 2 is a web displaying summary information of a predetermined fresh food product.
It is a figure showing a page.

FIG. 3 is a diagram showing a web page for selecting a product item code.

FIG. 4 is a diagram showing a web page for selecting a label of a fresh food product.

[Explanation of symbols]

 1 store 2 customer 3 internet terminal 4 server computer 4a database

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/30 310 G06F 17/30 310C

Claims (9)

[Claims] A server computer is provided with a database in which information of fresh food is stored, and sells a fresh food in which a web address for accessing the database via the Internet is displayed. By allowing the customer who purchased the product to access the web address from the Internet terminal, the information of the fresh food stored in the database is displayed on the screen of the Internet terminal as a web page, and the information is provided to the customer. A method of providing information on fresh food products, characterized in that: 2. A database in which information of fresh food is stored in a server computer, and a web address for accessing the database via the Internet and a database corresponding to each fresh food from the database. Sells a perishable food having a bar code number including a merchandise item code for accessing to the user, and allows a customer who has purchased the perishable food to access the web address from an Internet terminal; By inputting or selecting a web page, the information of the fresh food stored in the database is displayed as a web page on the screen of the Internet terminal, and the information is provided to the customer. How to provide information. 3. A server computer is provided with a database in which information on fresh food is stored, a web address for accessing the database via the Internet is displayed, and the appearance of each piece of fresh food is different. By selling a perishable food with a label configured as described above and allowing a customer who has purchased the perishable to access the web address from an internet terminal and select the appearance of the label, the Internet terminal Wherein the information of the fresh food stored in the database is displayed as a web page on the screen of (1), and the information is provided to the customer. 4. The fresh food product is a fruit or vegetable.
The method for providing information on fresh foods according to any one of claims 3 to 3. 5. A database in which information on a method of cooking fresh food is stored, a database in which information on a producer of fresh food is stored, and a database in which information on a place where fresh food is produced is stored. The method for providing information on fresh food according to any one of claims 1 to 4, wherein the method is at least one selected from the group consisting of: 6. The database according to claim 1, wherein the database is a database of examples of fresh food complaints and examples of how to deal with them.
The method for providing information on a fresh food product according to any one of claims 1 to 5. 7. On the screen of the Internet terminal, the customer makes at least one affirmative / negative selection action on the question about the content of the perishable food complaint, and finally the customer is selected from the database. 7. The method for providing information on fresh food according to claim 6, wherein the method is set to reach a handling example corresponding to the claim requested by the user. 8. The perishable food according to claim 1, wherein a mailbox linked to an inquiry e-mail address is set to be displayed as a web page on a screen of the Internet terminal. How to provide product information. 9. The perishable food information providing method according to claim 1, wherein a program for performing a lottery for a customer accessing the database is set in the server computer.