JP2002056064A - Physical distribution freight tracing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a physical distribution freight tracing system by which delivery information of freight that a consignee (an owner of goods, a transportation company, a shipping date, an inquiry number (freight number), a commodity content, a delivery schedule date and the like) can easily be known even if the consignee does not know the inquiry number and tracing in a physical distribution company delivering freight is facilitated. SOLUTION: In the physical distribution tracing system, shipping information is stored in a pool server 2' for the respective owners, a server 1 cross retrieves delivery information for the respective owners by an identifier specifying the consignee and displays the list of freight. When the device 3 of the consignee accesses the home page of a delivery company or moves to it from an electronic mail receiving the list or the server 1, the inquiry number of freight is displayed on a part of the home page, the inquiry number is set in the page of tracing or tracing is performed in the page of tracing and a result is displayed.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for tracking logistics freight, and more particularly to a system for tracking freight ordered by a consignee even if the consignee does not know the "inquiry number" assigned by the delivery company at the time of shipment. The present invention relates to a distribution logistics tracking system capable of easily knowing delivery information (estimated arrival date and the like) and further facilitating tracking at a delivery company (distribution company) that delivers the cargo.

[0002]

2. Description of the Related Art A conventional method of tracking distribution cargo will be described with reference to FIG. FIG. 9 is a schematic diagram showing a business flow of conventional logistics freight tracking. Cargo is ordered from the consignee to the shipper / shipper, and the shipper / shipper is a logistics company (delivery company).
The logistics company transports the cargo to a center or a sales office, and then is transported by truck from the center or the sales office to a consignee.

[0003] First, a consignee inquires of a shipper / shipper about delivery information of an ordered package using a telephone (1). Then, the shipper / shipper performs the work of determining the inquiry number of the package (cargo) for the consignee (2).

[0004] Next, the shipper / shipper makes an inquiry to the call center of the logistics company for the delivery information of the cargo based on the determined inquiry number by telephone (3). Then, the call center of the distribution company makes an inquiry to the center or the sales office by telephone (4). Further, the center or the sales office inquires the truck being delivered by radio or the like (5).

The truck reports the delivery status of the cargo to a center or a business office by radio (6). The center or sales office reports the delivery status of the cargo to the distribution company by telephone (7). Further, the call center of the distribution company reports the delivery status of the cargo to the shipper / shipper by telephone (8). Then, the shipper / shipper reports the delivery status of the cargo to the consignee by telephone (9). in this way,
When a consignee inquires about the delivery status of a package, it took a lot of time to receive a final report.

In this method, cargo information is managed in a range of a shipper / shipper and a delivery company (distribution company), and means for directly confirming a plurality of shippers / delivery companies from a consignee (orderer) directly. The reason is that you have to contact each person individually by phone.

[0007] That is, the ID of the cargo information is an "inquiry number" assigned by the delivery company at the time of shipment, and the consignee obtains this in advance for each supplier (shipper) and for each delivery company. At present, there is no way, relying on inefficient means of contacting the shipper by telephone, the shipper contacting the delivery company, and the shipper reporting tracking information to the consignee by telephone. In addition, the number of inquiries was enormous, and shippers and delivery companies set up call centers, and many staffers were assigned to the call centers, which increased costs.

[0008] In order to solve the inefficiency of logistics freight tracking, logistics companies have recently provided "freight tracking services" on their homepages (HP). Next, a conventional cargo tracking service will be described with reference to FIG. Figure 1
0 is a schematic diagram showing an outline of a conventional cargo tracking service. Note that procedures for ordering, shipping, and transporting cargo are the same as those shown in FIG.

In the freight tracking service, as shown in FIG. 10, a consignee inquires of freight ordered to a shipper / shipper by telephone (1). In response to the inquiry, the shipper /
The shipping source determines the inquiry number of the package for the consignee (2). Then, the shipper / shipper can access the Internet (in
(3) using the inquiry number to access the distribution company's website using the Internet.

[0010] The delivery status data of the cargo is information of "under delivery" or "delivery completed". When the truck leaves the center / office, the status changes to "Delivery". After the delivery is completed, the truck returns to the center / sales office, and the delivery status data is read by the logistics company. Is performed (4). Then, the distribution company uploads (transmits) the collected delivery status data as data on the distribution company's website on the Internet (5).

Using the inquiry number from the shipper / shipper as a key, the distribution company's HP displays the delivery status of the inquired cargo from the database to be connected on the Internet (6). Thus, the shipper / shipper knows the delivery status of the cargo inquired by the consignee, and notifies the consignee of the delivery status of the cargo by telephone (7).

[0012]

However, in the cargo tracking service provided by the above-mentioned conventional logistics company's website, the consignee cannot make an inquiry unless the inquiry number is obtained in advance from the shipper, and the consignee cannot carry the inquiry number. Recognizing which logistics company will carry each luggage,
It is necessary to access P to make an inquiry, and there is a problem that it is still inconvenient as a consignee.

[0013] The present invention has been made in view of the above circumstances, and even if the consignee does not know the inquiry number, the delivery information of the cargo received by the consignee (shipper, shipping company, shipping date, inquiry number (cargo number) ), Product content, expected delivery date, etc.)
It is an object of the present invention to provide a logistics freight tracking system which makes it easy to know the logistics and further facilitates tracking at a logistics company that delivers the freight.

[0014]

SUMMARY OF THE INVENTION In order to solve the above-mentioned problems of the prior art, the present invention relates to a distribution cargo tracking system, in which a server identifies a consignee in a series of processes from ordering to delivery. Search the database using
This displays cargo delivery information, so that the consignee can know the cargo delivery information without knowing the inquiry number given by the delivery company.

According to the present invention, in a physical distribution tracking system, when a server ships a cargo from a shipper to a consignee,
During a series of processes from ordering to delivery, a database is searched using an identifier that identifies the consignee, and the relevant consignee device is notified of cargo delivery information. In the process of inquiring the delivery information by hand, the personal authentication and pre-registration required
The consignee can know the delivery information of the cargo without knowing the inquiry number given by the delivery company.

According to the present invention, in the logistics freight tracking system, the server sends the displayed freight delivery information or the notified freight delivery information by e-mail, and the e-mail is sent to the homepage of the delivery company of the tracking destination. It contains information that can be transferred, and can be easily tracked by the shipping company.

Further, according to the present invention, in the above-mentioned logistics freight tracking system, when the consignee device accesses the homepage of the delivery company using the information which can be transferred to the homepage of the delivery company in the received e-mail, The tracking number is displayed on the tracking page, the tracking number is set on the tracking page, and the tracking is performed on the tracking page. .

Further, according to the present invention, in the above-mentioned distribution cargo tracking system, when the server receives a tracking instruction from the consignee device for the displayed cargo delivery information, the server shifts to the homepage of the delivery company. Part of the tracking number, set the tracking number on the tracking page, execute the tracking on the tracking page and display the results, making it easier for the shipping company to track the shipment. It can be carried out.

According to the present invention, in a distribution cargo tracking system, the server displays the delivery information of the cargo as a first frame, and receives a tracking instruction from the consignee device, and provides a homepage of a delivery company for delivering the cargo. Is displayed together with the first frame as the second frame, and the tracking of the cargo in the delivery company can be easily performed.

Further, in the present invention, in the physical distribution freight tracking system, a pool server for storing shipping information for each shipper is used, and the server cross-searches the delivery information for each shipper with an identifier for specifying the consignee, and , And delivery information of a plurality of shippers can be displayed in a cross-sectional manner.

Further, according to the present invention, in the above-mentioned logistics freight tracking system, when the consignee device accesses or shifts to the homepage of the delivery company from the e-mail or the server received, the inquiry number of the freight is provided in a part of the homepage. Display, set a tracking number on the tracking page, or perform tracking on the tracking page,
The tracking of the cargo at the delivery company can be easily performed.

Further, the present invention, in the above-mentioned physical distribution cargo tracking system, wherein the delivery information of the cargo related to the consignee is periodically delivered to the consignee device by e-mail, and the consignee relates to the regularly received cargo. You will receive a report, which will simplify the task of managing receipts.

Further, according to the present invention, in the above-mentioned logistics freight tracking system, when there is a shipper's own transaction system, if the transaction system is shifted by the link function, the server is accessed via the shipper's own transaction system. In response to an inquiry of a cargo from the consignee device, the shipping information converted into a unified format for the shipper is taken from the pool server, and a list of delivery information only for the shipper is displayed. The accessed consignee device can know only the consignor's delivery information, and the consignee device that directly accesses the server is converted to the consignor's own shipping information in a unified format and stored in the pool server. It becomes possible to search a plurality of shippers across the board and display the delivery information of the cargo in a list.

Further, according to the present invention, in the physical distribution freight tracking system, when there is a standard transaction system, shipping information of the shipper in the standard transaction system is provided from the pool server to the standard transaction system via the server. The shipper's shipping information is displayed on the ordering / transaction screen in the standard transaction system, and the consignee device accessed from the standard transaction system can easily know only the shipper's delivery information.

According to the present invention, in the above-mentioned distribution cargo tracking system, the server transmits the delivery information to be notified by facsimile, and even if the consignee does not have a computer connectable to the server, the cargo can be transmitted. You can know the delivery status of.

According to the present invention, in the logistics freight tracking system, when the server inquires of the delivery information of the freight from the consignee device, the server logs in to the input of the password and the customer code notified in advance by the shipper. Yes, you can easily access the server without authenticating and pre-registering the consignee.

[0027]

Embodiments of the present invention will be described with reference to the drawings. In the logistics freight tracking system according to the embodiment of the present invention, shipping information is stored in the pool server for each shipper, and the server cross-searches the delivery information for each shipper with an identifier for identifying the consignee, and a list of the goods. The display is performed. As a result, the delivery information of a plurality of shippers can be known in a transverse manner.

Further, the logistics freight tracking system according to the embodiment of the present invention, when accessing or shifting to the homepage of the delivery company from the e-mail or the server received by the consignee device, a part of the homepage of the delivery company, It displays the inquiry number, sets the inquiry number on the tracking page, executes the tracking on the tracking page, and displays the result. Thereby, the tracking of the cargo in the delivery company can be easily performed.

A distribution cargo tracking system (this system) according to an embodiment of the present invention will be described with reference to FIG. FIG. 1 is a schematic diagram of a physical distribution tracking system according to an embodiment of the present invention. As shown in FIG. 1, a logistics cargo tracking system (this system) according to an embodiment of the present invention includes a server 1, a database (DB) 2, a consignee device (a customer device of a shipper) 3, and a shipper device. 4, a main distribution company inquiry system 5, and an order standard EDI system 6.

Each part of the system will be specifically described. The server 1 is accessed directly from the consignee device 3 or via the ordering standard EDI system 6 and receives the consignee device 3.
In this case, necessary information is acquired from the database 2 in response to the inquiry of the cargo from the company, and the cargo of the inquiry is displayed in a list. Further, the server 1 distributes the cargo list by e-mail in response to a request from the consignee device 3. The mail contains the URL of the logistics company for tracking the cargo.

The database (DB) 2 stores the order standard E
This is storage means for storing ordering transaction data from the DI system 6 and shipping information input from the shipper device 4. These data are managed for each shipper. Based on the information stored in the database 2, the server 1 acquires and displays information on the cargo to be delivered using the consignee's telephone number as an identifier (ID). Where I
Although a telephone number is used as D, if it is an identifier that can identify the consignee in a series of processes from ordering to delivery,
It may be other than a phone number.

The consignee apparatus 3 registers with the server 1 to receive the service of the present system. This registration requires entry of at least the consignee's telephone number and password. In addition, a mail address may be registered. In addition, the consignee device 3 is a standard EDI
The cargo is ordered from the shipper 4 via the system 6. In this order, the consignee's telephone number is entered.

Further, the consignee apparatus 3 inquires the server 1 of the cargo delivery information, and receives a list of the cargo to be delivered to itself. Note that the list display may include the cargo already delivered to itself. Further, when receiving a report of the actual delivery status among the listed cargoes, the consignee device 3 receives a list of cargoes (packages) addressed to itself by e-mail. In the present embodiment, HTML mail is used as the received mail.

A “tracking” button is provided for each cargo in the cargo list of the received HTML mail. When the “tracking” button is clicked, the top page of the homepage (HP) of the logistics company responsible for the delivery of the cargo is provided. It is supposed to shift to. In other words, the "track" button of the cargo displayed in the list in the HTML mail is the H of each logistics company.
Links to the top page of P. Accordingly, the consignee apparatus 3 accesses the HP of each distribution company at its own risk from the received HTML mail.

When shifting to the homepage of a distribution company, the inquiry number of the cargo is displayed in a pop-up window on the screen, particularly near the place where the inquiry number is input. This is for facilitating the input of the inquiry number when tracking is performed on the HP of each distribution company. Means for realizing this is that a program that displays a pop-up window uses a specific language (for example, Ja
This can be realized if the script of va) is described in the HTML mail. Further, when the "track" button of the HTML mail is clicked, a program for displaying a pop-up window in the server 1 may be operated and realized on the HP.

The shipper device 4 receives an order from the consignee device 3 for a cargo order made via the ordering standard EDI system 6, and sends shipping information to the database 2 via the server 1.
To memorize. Since ordering is performed using the ordering standard EDI system 6, information on customers is already stored in the database 2, and information on shipping from the shipper device 4 to the server 1 is input. Is done.

The main logistics company inquiry system 5 is a homepage (H) established by the main logistics company on the Internet.
It is an inquiry site in P). When an inquiry number is input to the system 5, an inquiry about the delivery status is made.

The ordering standard EDI system 6 is a system for electronically performing ordering transactions between a consignee and a shipper. Data on ordering transactions is in database 2
Is stored. In addition, the consignee device 3 can access the server 1 via the ordering standard EDI system 6, and can inquire about the inquiry of the cargo concerning the shipper of the business partner.

In this system, the consignee apparatus 3, the consignor apparatus 4, and the main logistics company inquiry system 5 are each described as a single unit for the sake of simplicity. The apparatus 3, a plurality of shipper apparatuses 4, and a plurality of major distribution company inquiry systems 5 are connected to the server 1 and the ordering standard EDI system 6.

Next, first to third examples of the present system
Will be described with reference to FIGS. FIG. 2 is a schematic diagram of a first logistics freight tracking system according to the embodiment of the present invention, and FIG. 3 is a schematic diagram of a second logistics freight tracking system according to the embodiment of the present invention. FIG. 4 is a schematic diagram of a third physical distribution freight tracking system according to the embodiment of the present invention. In the first example, an ordering transaction between a consignee and a shipper is realized using an ordering standard EDI system, and in the second example, an ordering transaction between a consignee and a shipper is performed. Is realized by using a shipper's own ordering EDI system. In the third example, an ordering transaction between the consignee and the shipper is realized without using the ordering system.

First, a first physical distribution cargo tracking system (first system) according to an embodiment of the present invention will be described with reference to FIG. As shown in FIG. 2, the first system includes a server 1, a pool server 2 'having a database (DB) function, and a consignee device (customer device of a shipper) 3.
, A shipper device 4, a major distribution company inquiry system 5, and an ordering standard EDI system 6. The pool server 2 'is managed by the server 1, but is generally provided for each shipper.

Here, in FIGS. 2 to 4, only one consignee device 3 and one consignee device 4 are described for simplicity of explanation, but originally, a plurality of consignee devices 3 are used. And a plurality of shipper devices 4 are connected to the present system. still,
The basic functions of each unit are the same as those shown in FIG. Therefore, the first system will be described below mainly on the flow.

First, the consignee device (customer device of the shipper) 3
Performs user registration with the server 1 (0). However, CTI (Computer Telephony Integratio
Identification is performed according to n). This registration includes the user ’s name, address (shipping address), phone number,
A password and the like are registered. Although not adopted in this system, a user code may be assigned at the time of user registration, and the user code may be used for subsequent access.

When the consignee device 3 places an order for cargo, it places an order with the shipper device 4 via the order-receiving standard EDI system 6, and the shipper device 4 makes an order for the cargo and performs an ordering transaction. Occurs (1). Ordering transaction is standard ordering ED
Since the processing is performed via the I-system 6, information such as the name of the consignee, the delivery address, the telephone number, etc., and the contents of the cargo (contents information) are stored in the pool server 2 '. That is, a part of the shipping information is stored in the standard EDI system 6
Will be entered.

Next, when the shipper ships the cargo to the logistics company (transportation company / delivery company) (2), the shipper device 4 sends the information generated by the shipment, for example, the estimated delivery date, estimated arrival time, and delivery company. , Information such as an inquiry number are stored in the pool server 2 'as shipping information (3).

The major logistics companies will deliver the shipped cargo, and the delivery status is managed by each major logistics company, and the delivery status is in an accessible state on each company's homepage (HP). Provided (4). Therefore,
If the inquiry number is known, it is possible to know the delivery status of the cargo by accessing the website of each company and inputting the inquiry number.

Next, the consignee uses the consignee device 3 to
To know the delivery information of the cargo addressed to itself, the server 1 is accessed (5). Specifically, when the user accesses the site of the server 1 on the Internet, a login window shown in FIG. 5 is displayed. FIG. 5 is a diagram showing a login window according to the embodiment of the present invention.
In Figure 5, enter your email address and password,
When you click "Login", it is checked whether the registered e-mail address and password match, and you can subscribe to the service of this system.

Here, since the telephone number has already been registered by the user registration, in the cargo (baggage) list display request addressed to the user, the inquiry (search) of the cargo is performed using the telephone number as the ID. Note that, instead of starting the inquiry of the cargo immediately after logging in, a window in which the inquiry condition can be set before the start of the inquiry may be provided. As inquiry conditions, it is possible to specify an inquiry range by shipper, logistics company, shipping date, shipping date, expected date of arrival, etc., product number, product name, etc., and to perform efficient inquiry. .

When the inquiry condition is set using the consignee device 3 and the inquiry is started (a cargo list display request addressed to itself is transmitted to the server), the server 1 changes the telephone number of the consignee. As a key, shipping information of a plurality of shippers of the pool server 2 'is searched across, and a list of cargo (packages) addressed to the consignee (user) is displayed. As shown in FIG. 6, the list of the inquiry results is based on the inquiry conditions, and includes the following information regarding the cargo addressed to the user: “carrier name”, “shipper name”, “order date”, “shipping date”, “freight number”
Information of “product number”, “article name”, “quantity”, and “expected delivery date” is displayed. FIG. 6 is a diagram showing an inquiry result list according to the embodiment of the present invention.

At the right end of the list display, check boxes for "non-display" are provided. If this check box is checked, information on the cargo is displayed at the next list display. It will not be. Further, in the list display, sorting can be performed based on each displayed information. For example, sorting by shipper, sorting by expected delivery date, sorting by shipping company, and the like can be performed. By providing this sort function, it is possible to shift from the login to the list display without displaying the inquiry condition setting screen.

The consignee refers to the cargo list display addressed to itself, and when it becomes necessary to track a specific cargo, a process of receiving the contents of the list by mail is performed (7). Specifically, there is a button “receive mail data” in a part of the list display screen, and by clicking the button, the server 1 sends the contents of the list display to the user's consignee device 3 by HTML mail. Send.
In this case, all the contents of the list display may be transmitted, or only the information on the necessary cargo may be selectively transmitted by mail.

The content of the received HTML mail is
As shown in FIG. 7, the contents are almost the same as the contents of the cargo list display screen. FIG. 7 is a diagram showing the contents of the HTML mail according to the embodiment of the present invention. Here, as shown in FIG. 7, a "tracking" button is provided at the right end of the list in the received HTML mail, and the "tracking" button is used to track the packages of each transportation company (distribution company) in advance. The URL of the homepage (HP) is set.

Here, the reason why the "tracking" button is provided to fly to the distribution company's HP is that the access method may be different between the distribution company's HPs. This is because the setting can be made so as to conform to the above access method. Therefore, a simple URL
In some cases, it may not be possible to cope with only the assignment of the data.

When the user clicks the "tracking" button in the mail received on the consignee apparatus 3, the user jumps to the top page of the distribution company HP or the page for tracking the package. Further, on the screen of the distribution company HP, as shown in FIG. 8, the "inquiry number" of the tracked cargo is displayed in a pop-up window. FIG. 8 is a diagram showing a case where the flow has shifted to the HP of each physical distribution company according to the embodiment of the present invention.

The user refers to the inquiry number displayed in the pop-up window and refers to the distribution company HP
The tracking number is input to the tracking page of (8) to start tracking (delivery status inquiry) (8). The input of the inquiry number in the tracking page of the distribution company HP can be performed by cut-and-paste from the pop-up window.

Clicking the "track" button of the cargo with the received mail causes the corresponding logistics company to fly to the homepage. The cargo listed in the received mail is checked as a plurality of tracking targets, and then " By clicking a button such as "execute tracking", a plurality of inquiry numbers may be displayed in a pop-up window on the website of the transferred distribution company. Also, if there are a plurality of HPs of the logistics companies to be transferred, the H
P will be displayed.

In the above example, the pop-up window in which the "inquiry number" is entered is displayed on the page of the distribution company HP, but the inquiry number is set directly in the "inquiry number" input field of the tracking page. Alternatively, it may be possible to start tracking the cargo and automate it until the result is displayed to the user.

If the cooperation of the logistics company is obtained, a "tracking" button may be provided on the cargo inquiry result list screen displayed on the server 1, and a link to the logistics company HP may be provided directly from the screen. Can be Also in this case, a pop-up window including the “inquiry number” is displayed at the linked distribution company HP. Server 1
In this case, a plurality of cargoes to be tracked can be selected at one time. In this case, a plurality of inquiry numbers are displayed in one pop-up window. HP of a plurality of distribution companies is displayed on the screen at the same time. HPs of a plurality of distribution companies may be displayed so as to partially overlap.

Further, if the cooperation of the logistics company becomes strong, if the "tracking" button on the freight inquiry result list screen displayed on the server 1 is clicked, only the result of the logistics company tracking the cargo is clicked. Can be displayed to the user. This is because when you click the “Track” button, you jump to the tracking page of the logistics company HP to which you want to link, and in the place where you enter the “Inquiry number” on that page, perform the process of inputting the freight number (inquiry number) in the list, In addition, tracking is performed and the result is displayed to the user. If this method can be adopted, there is an effect that the consignee can easily track the required cargo with few operations.

In the above description, the "tracking" button is used to shift to the homepage of the logistics company from the cargo inquiry result list screen displayed on the server 1, but the cargo inquiry result list screen is used as the first frame. Then, when the user clicks the “Add” button, the homepage of the distribution company may be displayed as the second frame while the display of the first frame remains. The first and second frames on one screen
May be displayed vertically or horizontally.

The consignee device 3 is provided with a standard ordering standard EDI.
The system 6 can also know the shipping information of the shipper of the supplier. However, since the consignee device 3 does not log in to the server 1 properly, the consignee device 3 does not show the shipping information of other shippers. Specifically, the server 1 fetches the shipping information of the shipper in the order standard EDI system 6 from the pool server 2 ', and the server 1 supplies the shipping information to the order standard EDI system 6. Then, the ordering standard EDI system 6 displays the shipping information on the display screen of the ordering transaction. That is, the consignee device 3
The user can know the delivery information of his / her own cargo (transportation company, shipping date, inquiry number, product content, scheduled delivery date, etc.) on the display screen of the ordering transaction of the standard ordering EDI system 6.

Further, if there is a cargo to be traced from the display screen of the ordering transaction of the ordering standard EDI system 6, it is possible to trace by using an e-mail or by directly accessing or shifting to the HP of the logistics company. is there.

Next, the difference between the second distribution cargo tracking system (second system) according to the embodiment of the present invention and the first system will be described with reference to FIG. The second system is almost the same model as the first system, except that the first system is an order standard ED.
Although the I system 6 is used, the second system uses the EDI system 7 that is unique to the shipper.

In the shipper's original ordering EDI system 7, all the data and shipping information relating to the ordering transaction are managed by the shipper, and the pool server 2 'stores the information in the shipper's own format managed by the shipper. It will be converted into a unified format that the server 1 can use. Incidentally, the unified format conversion process may be performed by the pool server 2 '. As a result, the shipper's own ordering EDI
Even if there are a plurality of systems 7, the information in each shipper's own format is converted into a unified format, so that the server 1 can cross-search the shipper's shipping information, and list the delivery information of the cargo spanning the plurality of shippers. Can be displayed.

Accordingly, in the first system, the server 1 can be accessed using the order standard EDI system 6, but in the second system, the link to the server 1 is provided in the shipper's own order EDI system 7. By this link, the consignee device 3 accesses the server 1. However, only the delivery information relating to the shipper is displayed in a list on the receiver 3 accessed via the shipper's own ordering EDI system 7.

The difference between the third distribution cargo tracking system (third system) according to the embodiment of the present invention and the first system will be described with reference to FIG. The third system is almost the same model as the first system, except that the first system is an order standard ED.
Although the I system 6 is used, the second system does not particularly use the ordering EDI system. Therefore, the shipper apparatus 4 sends necessary shipping information to the pool server 2 '.
And the shipping information is stored in the pool server 2 '.

Further, the server 1 or the pool server 2 ′ holds the inquiry history of the delivery information of the cargo from the consignee device 3 or the access history to the HP of the logistics company.
It is possible to provide the shipper with the results. Shipper is
By referring to the inquiry history, problems or improvements in ordering and ordering can be found, which can be information useful for the management of the shipper. Specifically, knowing the inquiry history can give attention to the sending party to the consignees who have many inquiries, and can respond quickly to the consignees with special considerations, and this can be used for business activities. You can make use of it.

In the embodiment of the present invention, the case where the consignee and the orderer are the same has been described. However, the orderer and the consignee may be different persons. In this case, the consignee apparatus 3 in FIGS. 1 to 4 is composed of an orderer apparatus for ordering cargo and a consignee apparatus for receiving the cargo. More specifically, the orderer device inputs the telephone number of the consignee at the time of ordering. Therefore, the consignee device accesses the server 1 and addresses itself using the telephone number of the receiver as a key. The display of the delivery information of the cargo enables the inquiry and tracking of the cargo.

Next, a fourth distribution cargo tracking system (fourth system) according to the embodiment of the present invention will be described with reference to FIG.
The difference from the first system will be described with reference to FIG. FIG.
FIG. 4 is a schematic diagram of a fourth distribution freight tracking system according to an embodiment of the present invention. The first system and the fourth system have in common that the ordering transaction between the consignee and the shipper is realized using an ordering standard EDI system.

In the fourth system, when a cargo is ordered from the consignee device 3 to the shipper device 4 via the order standard EDI system 6, the order standard EDI system 6 places an order with the consignee device 3. Send the first thank-you email for confirmation.

Further, when the shipment processing of the cargo is performed by the shipper device 4, the shipment information is transferred to the pool server 2 ', and the pool server 2' transmits the list of the package shipment information addressed to the consignee to the HTM.
Notify by L-mail. This e-mail is the second thank-you e-mail and contains the contents of FIG.
Therefore, a “tracking” button is provided to enable cargo tracking. By clicking the button, the user jumps to the top page of the homepage of the delivery company (distribution company) to be tracked.

According to the fourth system, the consignee device 4
Receives the first thank-you mail for order confirmation along with the cargo order, and when the package is shipped further, receives the second thank-you mail notifying the list of package shipment information addressed to the consignee from the pool server 2 '. If it is necessary to track the cargo here, it is possible to move to the top page of the homepage of the delivery company specified by the second thank-you mail (HTML mail) and perform the tracking, so that the tracking at the delivery company can be easily performed. It can be carried out.

According to the fourth system, unlike the first system, the initial registration procedure and the identity authentication procedure required in the process of accessing the cargo tracking system and inquiring the delivery information are omitted. , And the luggage can be tracked more easily.

In the fourth system, the order-receiving transaction has been described using the order-receiving standard EDI system.
Even when the shipper's own EDI system is used, the ordering and ordering using e-mail is premised, and if the e-mail address of the consignee device 3 is acquired and managed by the pool server 2 ', the fourth system A configuration is possible.

Next, a fifth distribution freight tracking system (fifth system) according to the embodiment of the present invention is shown in FIG.
The difference from the third system will be described with reference to FIG. FIG.
FIG. 9 is a schematic diagram of a fifth distribution cargo tracking system according to an embodiment of the present invention. Note that the fifth system is common in that the ordering transaction between the consignee and the shipper is realized by telephone or facsimile and does not use the ordering EDI system. However, it is assumed that the consignee device 3 is a computer that can be connected to the Internet.

In the fifth system, the consignee authenticates the shipper in advance, and sends a facsimile number (F
AX No. ) Or a reply e-mail address is registered, and when the cargo is ordered from the shipper, the consignee receives a thank-you FAX (first thank-you FAX) or a thank-you mail (first thank-you mail) for confirmation. Alternatively, the reply is sent to the consignee device 3.

When the cargo is shipped by the shipper device 4, the list of package shipment information addressed to the consignee is sent by FAX or HT.
Notify by ML mail. This FAX is the second thank-you FAX, and the HTML mail is the second thank-you mail. The HTML mail has a function of jumping to the top page of the homepage of the delivery company (distribution company) to be tracked, similarly to the second thank-you mail in the fourth system.

According to the fifth system, if a facsimile number for reply and an e-mail address for reply are registered in advance after authenticating the user, the confirmation of the order and the shipping status can be performed by facsimile or electronic mail. It can be known by e-mail, and in the case of e-mail, it is possible to access the homepage of the delivery company and track the package easily, similarly to the fourth system.

Note that, even when the shipper's own EDI system is used, the order of the cargo is made by facsimile and the FAX No. is set in advance. Alternatively, if the e-mail address is registered with the consignee, the fifth system can be used.

Next, a sixth distribution freight tracking system (sixth system) according to the embodiment of the present invention is shown in FIG.
The difference from the first system will be described with reference to FIG. FIG.
FIG. 11 is a schematic diagram of a sixth physical distribution cargo tracking system according to an embodiment of the present invention. In the sixth system, the ordering transaction between the consignee and the shipper may use any one of telephone, facsimile, ordering standard EDI system, and shipper's own EDI system. However, it is assumed that the consignee device 3 is a computer that can be connected to the Internet.

The sixth system, similar to the first system, accesses the pool server 2 'to display a list of package shipment information addressed to the consignee. The received HTML mail is received for tracking. The difference from the first system is that the first system requires user registration in advance,
The sixth system does not require user pre-registration.

The sixth system will be specifically described. The shipper notifies the consignee of a password and a customer code for logging in to the pool server 2 'in advance, and the consignee operates the consignee device 3 in advance. The password and the customer code are input at the time of login to enable access to the pool server 2 '. The password and the customer code may be pasted on a catalog distributed by the shipper.

According to the sixth system, when e-mail is not used for ordering a cargo, the consignee device 3 simply accesses the pool server 2 'to access the cargo even if no advance registration has been made. You can know the shipping status of
Further, it is possible to easily track the cargo.

[0084]

According to the present invention, a logistics freight tracking system in which a server searches a database using an identifier for identifying a consignee in a series of processes from order placement to delivery, and displays cargo delivery information. Therefore, the consignee can know the cargo delivery information without knowing the inquiry number given by the delivery company, and the shipper can reduce the number of inquiries from the consignee.

According to the present invention, when a cargo is shipped from a shipper to a consignee, the server searches the database using an identifier for identifying the consignee in a series of processes from ordering to delivery, and finds a corresponding one. The logistics freight tracking system notifies the receiving recipient device of the delivery information of the cargo.This eliminates the need for personal authentication and pre-registration, which is required in the process of accessing the server from the recipient to check the delivery information. There is an effect that the person can know the delivery information of the cargo without knowing the inquiry number given by the delivery company.

According to the present invention, the server sends the displayed delivery information of the cargo or the delivery information of the notified cargo by e-mail, and the e-mail contains information that can be transferred to the homepage of the delivery company of the tracking destination. Since the logistics freight tracking system is included, the tracking at the delivery company can be easily performed.

Further, according to the present invention, when the consignee device accesses the homepage of the delivery company using the information that can be transferred to the homepage of the delivery company in the received e-mail, the consignee apparatus displays a part of the homepage. The above-mentioned logistics freight tracking system, which displays the inquiry number of the cargo, sets the inquiry number on the tracking page, and executes the tracking on the tracking page, can easily track the cargo at the delivery company. effective.

Further, according to the present invention, when the server receives a tracking instruction from the consignee device for the displayed cargo delivery information, when the server shifts to the homepage of the delivery company,
The logistics freight tracking system that displays the freight inquiry number on a part of the homepage, sets the inquiry number on the tracking page, and executes the tracking on the tracking page, so that the tracking of the freight by the shipping company There is an effect that can be easily performed.

Further, according to the present invention, the server displays the delivery information of the cargo as the first frame and, upon receiving a tracking instruction from the consignee device, displays the home page of the delivery company that delivers the cargo to the second frame. Since the logistics freight tracking system is displayed together with the first frame as a frame, it is possible to easily track the freight at the delivery company.

Further, according to the present invention, a pool server that stores shipping information for each shipper is used, and the server cross-searches the delivery information for each shipper with an identifier specifying the consignee, and displays a list of the cargo. Since the logistics freight tracking system is used, there is an effect that the delivery information of a plurality of shippers can be known across.

Further, according to the present invention, when the consignee device accesses or shifts to the homepage of the delivery company from the e-mail or server received, the inquiry number of the freight is displayed or traced on a part of the homepage. Of the logistics cargo tracking system in which an inquiry number is set on the page No. or the tracking is executed on the tracking page and the result is displayed, so that it is possible to easily track the cargo at the delivery company.

Further, according to the present invention, the logistics freight tracking system is configured to periodically deliver the delivery information of the cargo related to the consignee to the consignee device by e-mail. The report will be received, which has the effect of simplifying the management of the receipt.

Further, according to the present invention, when there is a transaction system unique to a shipper, if the system is transferred from the transaction system by the link function, the server is connected to the consignee device accessed via the transaction system unique to the shipper. For the inquiry of the cargo of the above, the shipping information converted into the unified format related to the shipper is taken from the pool server, and the above-mentioned logistics freight tracking system that lists the delivery information of only the shipper is used. The accessed consignee device has the effect of knowing only the shipper's delivery information, and the consignee's own shipping information is converted to a unified format and stored in the pool server, so the consignee directly accesses the server. The apparatus has an effect that a plurality of shippers can be searched across and cargo delivery information can be displayed in a list.

Further, according to the present invention, when there is a standard transaction system, the pool server provides the shipper's shipping information in the standard transaction system to the standard transaction system via the server. The logistics freight tracking system displays the shipper's shipment information on the ordering / transaction screen in the above, so that the consignee device accessed from the standard transaction system can easily know only the shipper's delivery information. .

According to the present invention, the distribution cargo tracking system in which the server transmits the notified delivery information by facsimile, so that even if the consignee does not have a computer connectable to the server, the delivery of the cargo can be performed. It has the effect of being able to know the situation.

According to the present invention, the server is a logistics freight tracking system in which the server permits log-in for the input of the password and the customer code notified in advance by the shipper when the server checks the delivery information of the cargo from the consignee device. Thus, there is an effect that the server can be easily accessed without authentication of the consignee and prior registration.

[Brief description of the drawings]

FIG. 1 is a schematic diagram of a distribution cargo tracking system according to an embodiment of the present invention.

FIG. 2 is a schematic diagram of a first physical distribution cargo tracking system according to the embodiment of the present invention.

FIG. 3 is a schematic diagram of a second physical distribution cargo tracking system according to the embodiment of the present invention.

FIG. 4 is a schematic diagram of a third distribution cargo tracking system according to the embodiment of the present invention.

FIG. 5 is a diagram showing a log-in window according to the embodiment of the present invention.

FIG. 6 is a diagram showing a list of query results according to the embodiment of the present invention.

FIG. 7 is a diagram showing contents of an HTML mail according to the embodiment of the present invention.

FIG. 8 is a diagram showing a case where the distribution company shifts to the HP according to the embodiment of the present invention.

FIG. 9 is a schematic diagram showing a business flow of conventional logistics freight tracking.

FIG. 10 is a schematic diagram showing an outline of a conventional cargo tracking service.

FIG. 11 is a schematic diagram of a fourth distribution freight tracking system according to the embodiment of the present invention.

FIG. 12 is a schematic diagram of a fifth distribution cargo tracking system according to the embodiment of the present invention.

FIG. 13 is a schematic diagram of a sixth physical distribution cargo tracking system according to the embodiment of the present invention.

[Explanation of symbols]

1 ... Server, 2 ... Database, 2 '... Pool server, 3 ... Consignee device, 4 ... Shipper device, 5 ... Major logistics company inquiry system, 6 ... Ordering standard EDI system, 7 ... Shipper's original ordering EDI system

Claims (26)

[Claims] 1. A database for storing shipping information relating to a cargo and an identifier for identifying the consignee in a series of processes from ordering to delivery in response to an inquiry of cargo delivery information from a consignee device. Search the database with
A logistics freight tracking system comprising: a server for displaying freight delivery information. 2. A database for storing shipping information relating to a cargo, and when the cargo is shipped from a shipper to a consignee, the database is used by using an identifier for identifying the consignee in a series of processes from ordering to delivery. And a server for notifying the corresponding consignee device of the delivery information of the cargo. 3. The distribution freight tracking system according to claim 1, wherein a telephone number of the consignee is used as an identifier for specifying the consignee. 4. The server is a server that sends the displayed cargo delivery information to the consignee device by e-mail, and the e-mail includes information that can be transferred to a homepage of a delivery company that delivers the cargo. 2. The logistics freight tracking system according to claim 1, wherein the logistics is an electronic mail. 5. The server is a server that sends delivery information to be notified by e-mail, and the e-mail is an e-mail including information that can be transferred to a homepage of a delivery company that delivers the cargo. The logistics cargo tracking system according to claim 2, characterized in that: 6. The information which can be transferred to the home page of the delivery company is a URL indicating a top page on the home page of the delivery company or a URL of a cargo tracking page on the home page of the delivery company. The distribution cargo tracking system according to claim 4 or claim 5. 7. When the consignee device accesses the homepage of the delivery company using information that can be transferred to the homepage of the delivery company in the received e-mail,
7. The logistics freight tracking system according to claim 4, wherein one or a plurality of freight inquiry numbers are displayed on a part of the homepage by using the function of the e-mail or the function of the server. 8. When the consignee device accesses the homepage of the delivery company using information that can be transferred to the homepage of the delivery company in the received e-mail,
7. The logistics freight tracking according to claim 4, wherein if the homepage is a freight tracking page using the function of the e-mail or the function of the server, a freight inquiry number is set at a necessary place. system. 9. When the consignee device accesses the homepage of the delivery company using information that can be transferred to the homepage of the delivery company in the received e-mail,
Using the function of the e-mail or the function of the server, enter the inquiry number of the cargo in a required location on the cargo tracking page on the homepage, execute the tracking, and display the tracking result. Item 7. A logistics freight tracking system according to any one of Items 4 to 6. 10. The server according to claim 1, wherein the server transfers to a home page of a delivery company that delivers the cargo when the tracking instruction is received from the consignee device for the displayed delivery information of the cargo. 1. The logistics freight tracking system according to 1. 11. The logistics freight tracking system according to claim 10, wherein the homepage of the shipping company to be shifted is a top page on the homepage of the shipping company or a cargo tracking page on the homepage of the shipping company. 12. The server according to claim 10, wherein the server displays one or a plurality of freight inquiry numbers on a part of the homepage when the server is shifted to a homepage of the delivery company. Logistics cargo tracking system. 13. The server according to claim 1, wherein, when the server is shifted to a homepage of a delivery company, if the homepage is a page for tracking a cargo, a server sets an inquiry number of the cargo to a required location. The distribution cargo tracking system according to claim 10 or 11. 14. A server which, when the server is shifted to a homepage of a delivery company, executes a tracking by inputting a freight inquiry number in a required place on a freight tracking page on the homepage, and displays a result of the tracking. The distribution cargo tracking system according to claim 10 or 11, wherein: 15. The server displays the delivery information of the cargo as a first frame, and upon receiving a tracking instruction from the consignee device, displays a homepage of a delivery company that delivers the cargo to a second frame.
2. The logistics freight tracking system according to claim 1, wherein the server is a server that displays the frame together with the first frame. 16. A pool server that stores shipping information relating to cargo input from a shipper device for each shipper, and a series of processes from ordering to delivery in response to an inquiry of cargo delivery information from a consignee device. And a server that searches the pool server for delivery information for each shipper in the pool server using an identifier that identifies the consignee, and displays a list of cargo delivery information. . 17. The shipping information includes information of a shipper, a delivery company, contents of a cargo, a scheduled delivery date, and an inquiry number, and the delivery information of the listed cargo includes a delivery company, a shipper, an inquiry number, and contents of the cargo. 17. The logistics freight tracking system according to claim 16, further comprising information on a scheduled delivery date. 18. A server for transmitting, by e-mail, delivery information of a cargo listed in response to a request from the consignee device to the consignee device, wherein the e-mail is a delivery company that delivers the cargo. 18. The logistics freight tracking system according to claim 16, wherein the electronic mail includes information that can be transferred to a homepage. 19. When the server receives a tracking instruction for the delivery information of the cargoes listed in response to a request from the consignee device, the server shifts to a homepage of a delivery company that delivers the cargos and makes an inquiry on the homepage. 18. The distribution freight tracking system according to claim 16, wherein the server displays a number. 20. A server for executing a tracking by inputting a freight inquiry number in a necessary place on a freight tracking page of the homepage when the server is shifted to a homepage of the delivery company, and displaying a result of the tracking. The physical distribution cargo tracking system according to claim 16 or 17, wherein: 21. The logistics freight tracking system according to claim 16, wherein the server is a server that periodically delivers to the consignee device freight delivery information regarding the consignee by e-mail. 22. The pool server converts shipper's own shipping information acquired by a shipper's own transaction system that electronically implements ordering transactions between the consignee device and the shipper device into data in a unified format. The server is a pool server that, when transferred from the shipper's own transaction system by the link function, receives a query from a consignee device accessed via the shipper's own transaction system. 22. The logistics freight tracking system according to claim 16, wherein the logistics freight tracking system is a server that fetches shipping information in a unified format concerning a shipper from a pool server and displays a list of delivery information of only the shipper. 23. A standard transaction system for electronically realizing an ordering transaction between a consignee device and a shipper device, and displaying shipping information about the shipper fetched from a server on an ordering transaction screen, 22. The logistics freight tracking system according to claim 16, further comprising a server that fetches shipping information of a shipper in the standard transaction system from a server and provides the information to the standard transaction system. 24. An electronic ordering transaction between a plurality of consignee devices and a plurality of shipper devices is realized by a plurality of standard transaction systems or a shipper's own transaction system. 24. The distribution freight tracking system according to claim 22, wherein a homepage of a delivery company used for tracking the cargo from the e-mail received by the consignee device targets homepages of a plurality of delivery companies. 25. The logistics freight tracking system according to claim 2, wherein the server is a server that transmits the delivery information to be notified by facsimile. 26. The server according to claim 25, wherein, when inquiring the delivery information of the cargo from the consignee device, the server permits the login of the password and the customer code notified in advance by the shipper. 1. The logistics cargo tracking system according to 1.