JP2002049864A - Mail-order sales service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a mail-order sales service system where the time until a commodity arrives at a consumer can be shortened. SOLUTION: The system is constituted of management computers 2 and 4 obtaining the delivery destinations of the commodities, which are previously registered for the respective consumers S and transmitting them as shipment instruction data when data of the commodities ordered from the consumers S through a communication means is registered, a classification/delivery center keeping the commodities which is previously delivered from a wholesale store 9 and classifying the commodities by the individual consumers based on picking data, a delivery computer 8 managing stock information of the commodities kept in the center and outputting picking data of the commodities and delivery data for the respective consumers based on shipment instruction data, a transport company 11 transporting the commodities picked up for the respective consumers from the center based on delivery data to the area center of an area and a newspaper store 14 transporting the commodities ordered from the area center to the consumer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a mail order system.

[0002]

2. Description of the Related Art Conventionally, in a mail order system, a mail order company receiving an order from a consumer contacts a seller (manufacturer or wholesaler) of the order and delivers it by home delivery. Payment is made to the mail-order company using the invoice attached to the mail-order company, and the mail-order company that receives the payment pays out the payment to the seller.

[0003]

However, in the above-mentioned mail-order system, it takes a long time to receive an order from a consumer and the order actually reaches the consumer. Could not respond to.

[0004] In addition, when the consumer pays the price, it is necessary to perform a transfer procedure every time, which is complicated. Therefore,
SUMMARY OF THE INVENTION It is an object of the present invention to provide a mail-order service system that can shorten the time required to reach a consumer and that eliminates the complexity of payment for the consumer.

[0005]

In order to achieve the above object, according to the first aspect of the present invention, when data of a product ordered from a consumer is registered via communication means, A management computer that determines the delivery destination of the pre-registered product for each consumer, transmits data including the consumer, the delivery destination, and the ordered product as shipping instruction data, and a product delivered from the sales source. A merchandise storage unit for storing the merchandise, and manages stock information of the merchandise stored in the merchandise storage unit, and outputs picking data and delivery data of the merchandise for each consumer based on shipping instruction data received from the management computer. A delivery computer; and a sorting unit for picking up the products from the product storage means and sorting the products according to consumers based on the picking data output from the delivery computer. Steps, transport means for transporting the goods picked for each consumer by the sorting means to a regional stopover based on the delivery data output from the delivery computer; and Characterized in that the delivery means is formed by a transportation means of a newspaper store.

According to the above configuration, when the data of the product ordered by the consumer via the communication means is registered in the management computer, the management computer searches for the destination of the consumer, and communicates with the consumer. Data consisting of the product ordered first and is transmitted to the delivery computer via the communication means as shipping instruction data, and the delivery computer forms picking data and delivery data of the product for each consumer based on the shipping instruction data. The merchandise is picked for each consumer by the sorting means from the merchandise storage means to which the merchandise has been delivered in advance based on the picking data, and once transported to the transit point based on the delivery data, and delivered to the newsstand from the transit point. The ordered product is delivered to the consumer by the means. In this way, since the goods stored in the goods storage means are picked and delivered according to the order of the consumer, the goods can be quickly delivered, and the time from when the order is received by the consumer to when the goods actually reach the consumer is reduced. Therefore, it is possible to meet the urgent demands of consumers, such as those who want today, and to sell mail order of fresh foods and the like.

According to a second aspect of the present invention, in the first aspect of the present invention, the management computer stores, for each consumer, data for specifying the consumer and member data including a delivery destination of the product. A function of registering / managing and adding a member number to a consumer is added, and the consumer places an order for a product by the member number.

[0008] According to the above arrangement, a product is ordered by a member number, and data specifying a consumer and a delivery destination of the product are obtained by the member number. The invention described in claim 3 is:
3. The invention according to claim 1 or 2, wherein the management computer has a function of managing sales information of products sold by the seller, and a function of storing data of the products ordered by the consumer as the seller. To the delivery computer, and a function of managing the consumer's destination information for each local relay point.

[0009] According to the above configuration, the management computer manages the sales information of the products sold from the seller, can respond to inquiries about the products from consumers, and can produce catalogs and the like. Also, the data of the product ordered by the consumer is transmitted to the seller, and the seller can grasp the trend of the product, and can determine the delivery time of the product. In addition, the delivery computer manages the consumer's destination information for each local stopover,
It is possible to transport goods to a local stopover by means of transportation.

A fourth aspect of the present invention is the invention according to any one of the first to third aspects, wherein the management computer sends a request for payment to the consumer and confirmation of settlement. It is characterized by adding a function to perform the payment and a function to settle the price to the seller and the newsstand.

[0011] According to the above configuration, in the management computer, the payment of the payment to the consumer and the confirmation of the settlement are performed, and furthermore, the payment to the distributor and the newsstand is performed. Therefore, a flow of the price of the product is formed.

The invention according to claim 5 is the invention according to claim 3 or 4, wherein the management computer is provided with the sales information to the consumer based on the sales information of the product. It is characterized by adding a function.

According to the above configuration, the sales information is provided to the consumer based on the sales information of the product in the management computer, so that the consumer can determine what kind of product is being sold. Become.

The invention according to claim 6 is the invention according to any one of claims 1 to 5, wherein a function of responding to a consumer inquiry is added to the management computer. It is a feature.

According to the above configuration, the management computer responds to the inquiry from the consumer, and for example, the consumer can know the stock status of the product and the progress of the transportation of the product.

A seventh aspect of the present invention is the invention according to any one of the first to sixth aspects, wherein an article is ordered from a newspaper store to a management computer instead of a consumer. It is characterized by having functions.

According to the above arrangement, the merchandise is ordered from the newspaper store on behalf of the consumer to the management computer. Therefore, it is possible to place an order for an elderly person or the like who is unfamiliar with ordering a product, and to provide a service close to the community.

[0018]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a configuration diagram of a mail order service system according to an embodiment of the present invention.

In FIG. 1, reference numeral 1 denotes a mail order company, and FIG.
1 and a distribution center 5 equipped with a system computer system 4. The management computer of the present invention comprises a computer system for mail order 2 and a computer system for system 4.

In FIG. 1, reference numeral 7 denotes a sorting / delivery center (an example of merchandise storage means and sorting means) provided with the delivery computer system 8 shown in FIG. Products 10 delivered in advance from other mail order companies or luggage shipping companies) are stored as inventory, and based on shipping instruction data described below, the stocked products 10 are stored in containers such as cardboard boxes for each consumer. Picking is performed, collected for each district, and delivered to the district center 13 which is a relay point by a truck 12 (an example of a transportation means) of the transport company 11 shown in FIG. Some products will be transported to consumers outside the area by nationwide internet carriers. Wholesale wholesalers 9 are, for example, food wholesalers, liquor wholesalers, fruit and vegetable wholesalers, health food / nursing care wholesalers, daily and miscellaneous goods wholesalers, production wholesalers, clothing wholesalers, office supply wholesalers, and the like.

As shown in FIG. 2, the containers for each consumer delivered to the district center 13 are transferred to a truck 15 (an example of a home delivery means) of a newspaper store 14 which is a home delivery means in this area. Delivered to the consumer S.

In FIG. 3, reference numeral 21 denotes a financial institution such as a bank, a credit union, a post office, etc., and the consumer S pays the price of the ordered product via the financial institution 21 to the mail order company 1. Reference numeral 22 denotes a credit inquiry center, from which the credit data of the consumer S is inquired by the mail order receiving center 2.

The consumer S is registered in advance in the system computer system 4 of the distribution center 4 and given a member number. The registered data includes data identifying the consumer such as the name of the consumer S, the delivery address of the ordered product 10, the account number of the financial institution 21 used for payment, and the like. Strictly managed as data. In addition, the registered consumers S receive in advance catalogs, leaflets, etc., on products 10 that can be purchased from the mail-order company 1.
And the number (product number) are provided, and the consumer S places an order for the product based on the member number and the product number.

The business and business hours of the newspaper store 14 are shown in FIG.
Shown in As shown in FIG. 4, the newspaper store 14 performs a task of delivering the original newspaper (including the morning edition / flyer) to the consumer S for 2.5 hours from 4:00 to 6:30. ,
For 6 hours from 8:00 to 15:00, the goods for each consumer delivered to the district center 13 are delivered to the consumer S (the first time), and when a request for home delivery is received from the consumer S, the goods are collected. Then, a delivery service to the district center 13 is performed (the parcel requested by the home delivery is collected by the shipping company 11 and executed as a home delivery service irrespective of mail order sales). It also collects recycled home appliances and transports them to home appliance manufacturers. 2 hours from 16:00 to 18:30,
The business of delivering the original newspaper (evening edition) is performed, and the business of delivering the product for each consumer delivered to the district center 13 to the consumer S is performed (second time).

The newspaper store 14 can also place an order for the commodity 10 to the mail order computer system 2 instead of the consumer S. As a result, it is possible to place an order for an elderly person who is not accustomed to ordering the product 10, and to provide a service close to the community.

The distribution center 4 cooperates with the wholesaler 9 based on sales information (described later) of the product managed by the system computer system 4 and information on a new product provided by the wholesaler 9. The company plans to sell, and based on this plan, performs advertising using flyers and the like, and also creates a catalog of products 10.

The computer system for mail order 2 comprises communication means such as a modem for transmitting and receiving data via a communication line such as a telephone line and a computer, and establishes trust between the consumer S and the financial institution 21 via the communication line. Inquiry center
22 and connected to the system computer system 4,
Sending and receiving data. The consumer S can transmit and receive data by using a communication device such as a telephone and a facsimile other than the Internet.

The system computer system 4 is composed of a communication means such as a modem for transmitting and receiving data via a communication line such as a telephone line and a computer. The wholesaler 9 and the newspaper store 14 are connected via the communication line. It is connected to a shipping company 11, a financial institution 21, a delivery computer system 8, and a mail order computer system 2, and transmits and receives data. In addition to the Internet, it is also possible to transmit and receive data to and from the newspaper store 14 using a communication device such as a telephone and a facsimile.

The delivery computer system 8 comprises communication means such as a modem for transmitting and receiving data via a communication line such as a telephone line and a computer, and the transport company 11 and the system computer system 4 via the communication line. Is connected to and transmits and receives data.

Further, to the consumer S, the financial institution 21 is sent billing information for notifying that the price of the product 10 has been paid from the account based on the request for the price of the product 10 from the system computer system 4.

The system computer system 4 has the following functions. 1. 1. Management function of the above member data A function of inputting information on the products 10 delivered from each wholesaler 9 to the sorting / delivery center 7, transmitting the information to the delivery computer system 8 as arrival data, and managing the sales information (sales product list) of the products that can be sold. . 3. A function of inputting information on the products 10 stocked in the wholesalers 9 from each wholesaler 9 and grasping the stocks of the products 10 in the wholesalers. 4. A function of transmitting that the product 10 has been received as order data to the wholesaler 9 who has delivered the product 10 of the order data described below. Based on the settlement data of the product described below, this product 10
5. A function of transmitting the payment information of the price of the product 10 to the wholesaler 9 that has delivered the product, transmitting the payment information of the price to the financial institution 21, and paying the price to the wholesaler 9. The data obtained by delivering the product 10 from the newspaper store 14 to the consumer S is received as billing data, and the delivery data is transmitted to the consumer S.
6. The function of transmitting the payment information to the newspaper store 14 and transmitting the payment information to the financial institution 21 to pay the payment to the newspaper store 14. Receiving data of the goods 10 transported from the sorting / delivery center 7 to the district center 13 from the transportation company 11 as billing data, confirming the transportation data with the order data of the consumer S, and sending the payment settlement information to the transportation company 11. 7. A function of transmitting the payment information to the financial institution 21 and transmitting the payment to the shipping company 11; The member data is searched by the member number of the order data described later to obtain the name of the consumer S and the delivery destination of the product 10, and the shipping instruction data including the name of the consumer S, the delivery destination of the product 10 and the product number is used for delivery. 8. Function to send to computer system 8 When the inquiry data on the presence or absence of the stock is inputted by the commodity number from the mail order computer system 2, the stock information of the commodity 10 of the sorting / delivery center 7 in the delivery computer system 8 is searched by this commodity number, and the information is sent to the mail order computer system 2. Output function 10. When the inquiry data of the transport progress information based on the product number is input from the mail order computer system 2, the transport progress information of the product 10 in the delivery computer system 8 is searched by the product number.
A function of transmitting the sales information (sales product list) of the products that can be sold to the consumer S via the mail order computer system 2 can be added to the system computer system 4.

The computer system for mail order 2 has the following functions. 1. When the order data including the member number and the product number is input from the consumer S, the member data registered in the system computer system 4 is searched according to the member number, and the name of the consumer S is obtained. Inquiry of credit data to the credit reference center 12, input the deposit information,
If it is determined to be good, the order data is transmitted to the system computer system 4 as order data, and the order data is rejected if there is a problem with the credit. 2. Function to manage the price data of products for each product number of each product 10. The price of the ordered product 10 is obtained by searching the price data of the product from the product number of the order data, and the member data registered in the system computer system 4 is searched by the member number and the account number of the consumer S is obtained. The financial institution of the account number of the consumer S requested and charged for the product 10 ordered
3. Function to send to 21 4. When receiving payment information of payment from the consumer S from the financial institution 21, a function of transmitting the settlement data including the commodity number ordered by the consumer S and the payment information to the system computer system 4. Upon receiving the inquiry data on whether or not the product is in stock from the consumer S, the product number is entered into the system computer system 4.
5. A function of receiving inventory data obtained by the system computer system 4 and transmitting the data to the consumer S When the inquiry data of the delivery progress information of the product is received from the consumer S, the product number is transmitted to the system computer system 4, the delivery progress information of the product obtained by the system computer system 4 is received, and the consumer S is sent to the consumer S. Transmission Function The delivery computer 8 has the following functions. 1. 1. A function of managing stock information of the commodities 10 stored in the sorting / delivery center 7 based on the receiving data received from the system computer system 4 and shipping data based on picking data described later. 2. A function to manage the destination information of the consumer S for each district center 13 which is a regional stopover. 3. A function of retrieving the stock information based on the product number of the shipping instruction data received from the system computer system 4, and forming and outputting picking data of the product for each consumer. The destination information of the product 10 in the shipping instruction data received from the system computer system 4 is retrieved to find the destination information, and the district center 13 to be transported is obtained. 4. A function of outputting delivery instruction data including a destination to the shipping company 11 and issuing a label printed with the delivery instruction data. Function of Receiving and Saving Transportation Progress Information of Consumer S's Goods from Transportation Company 11 The operation of the above configuration will be described below. [Mail order company 1—Wholesale wholesaler 9] Each wholesaler 14 uses the order data of the product 10 received from the system computer system 4 of the mail order company 1 to store the goods 10 of the wholesaler 9 stored in the sorting / delivery center 7. Judgment of the shipping trend and the delivery of the goods 10 to the sorting / delivery center 7, for example, from 6:00 to 1
The delivery is made between 4:00 and the delivery information is transmitted to the computer system 4 for the system. Further, the storage information (stock information) of the product 10 stored in the wholesaler 9 is transmitted to the system computer system 4. In addition, fresh food on the day,
It will be delivered the day before at the earliest.

The system computer system 4 transmits the received delivery information to the delivery computer system 8 and stores stock information of each wholesaler 9. Further, the system computer system 4 sends the settlement information of the price of the ordered goods 10 delivered by the wholesaler 9 to each wholesaler 9, transmits the settlement information of the price to the financial institution 21, and sends the payment information to the wholesaler 9. Make payment. [Mail order company 1-financial institution 21] The mail order computer system 2 of the mail order company 1 searches the price data of the product from the product number of the order data to obtain the price of the ordered product 10,
In addition, the computer system 4 for the system is determined by the member number.
And retrieves the account number of the consumer S by searching for the member data registered in the customer S, and transmits a request for the price of the ordered product 10 (member billing information) to the financial institution 21 of the account number of the consumer S. The financial institution 21 pays the price of the product 10 to the mail-order company 1 from the account number of the consumer S based on the member billing information, informs the consumer S that the price of the product 10 has been paid from the account, and furthermore, pays the deposit. The information is transmitted to the computer system for mail order 2. When the mail order computer system 2 receives the deposit payment information from the consumer S from the financial institution 21, the mail order computer system 2 sends the settlement data including the product number ordered by the consumer S and the deposit payment information to the system computer system 4. I do. Thereby, the system computer system 4
Confirms the settlement data, and executes payment of the price to the wholesaler 9, the newspaper store 14, and the transportation company 11. [Mail order company 1-newspaper store 14] When the newspaper store 14 directly works with the consumer S to acquire a member, the newspaper store 14 specifies the consumer such as the name of the consumer S required for registration of the consumer S. Data (member acquisition information) of the data, the delivery address of the ordered product 10, and the account number of the financial institution 21 used for payment of the price are transmitted to the system computer system 4.

The system computer system 4 creates member data based on the received member acquisition information, assigns a member number, and transmits the member data to the newspaper store 14. The newspaper store 14 informs the consumer S of the assigned member number.

The newspaper store 14 transmits the data of the delivery of the product 10 to the consumer S to the system computer system 4 as billing data. The system computer system 4 confirms the home delivery data based on the order data of the consumer S, transmits the settlement information of the price to the newspaper store 14, transmits the settlement information of the price to the financial institution 21, and Make payment to. The newspaper store 14 can confirm the payment based on the settlement information. [Mail Order Company 1-Transportation Company 11] The transportation company 11 sends the data of the goods 10 transported from the sorting / delivery center 7 to the district center 13 to the system computer system 4 as billing data. The computer system 4 for the system
The transportation data is confirmed by the order data of the consumer S, the settlement information of the price is transmitted to the transportation company 11, the settlement information of the price is transmitted to the financial institution 21, and the payment is made to the transportation company 11. The transportation company 11 can confirm the payment based on the settlement information. [Sorting / Distribution Center 7-Transport Company 11] The delivery computer system 8 of the sorting / delivery center 7 transmits the delivery instruction data to the transport company 11. Shipping company
11 secures the truck 12 based on the received delivery instruction data and sends it to the sorting / delivery center 7, and transports the goods 10 for each consumer S from the sorting / delivery center 7 to the district center 13 based on the delivery instruction data. . When transportation is completed,
The received delivery instruction data is attached to the delivery completion data and transmitted to the delivery computer system 8. The delivery computer system 8 stores this data as transportation progress information of the product. [Ordering and Delivery of Product 10 by Consumer S] This will be described with reference to the flowchart of FIG.

First, the consumer S transmits order data including the member number and the product number of the product 10 to be ordered to the computer system 2 for mail order (step-1). Upon receiving the order data, the mail order computer system 2 searches the member data registered in the system computer system 4 for the name of the consumer S based on the member number, and determines the name of the consumer S. Inquire credit data (step-2). Deposit information of the credit reference center 12 by this inquiry is input, and if it is determined to be good (step-3), the order data is transmitted to the system computer system 4 as order data (step-4), and the product number of the order data Further, the price data of the product 10 is searched to obtain the price of the ordered product 10 (step-5), and the member data registered in the system computer system 4 is searched by the member number to obtain the account number of the consumer S. (Step-6), the consumer S sends a bill for the ordered product 10
Is transmitted to the financial institution 21 (step-7).
Thereby, the price of the product 10 is paid by the consumer S to the mail-order company 1.

If it is determined from the deposit information that there is a problem with the credit, the order data is rejected, the fact is transmitted to the consumer S (step-8), and the process is terminated. The computer system for system 4 searches the member data by the member number of the order data, and obtains the name of the consumer S and the delivery destination of the product 10 (step-9). The name of the consumer S, the delivery destination of the product 10 and the product The shipping instruction data consisting of the numbers is transmitted to the delivery computer system 8 (step-10).

The delivery computer system 8 searches the stock information based on the product number of the shipping instruction data received from the system computer system 4, forms picking data of the product for each consumer, and sorts and delivers the product. (Step-11). Subsequently, the destination information is searched by the destination of the product 10 in the shipping instruction data received from the system computer system 4, and a district center 13 to be transported is obtained (step-12). And delivery instruction data including the destination of the product 10 to the shipping company 11 (step-1).
3) A label on which the delivery instruction data is printed is issued (step-14). Thereby, the goods for each consumer S are picked and collected in a container such as a cardboard box,
The delivery is carried out to the shipping place, the label is attached, and the destination center 13 and the consumer S (including the destination) are clearly indicated.

The transportation company 11 secures the truck 12 based on the received delivery instruction data and sends it to the sorting / delivery center 7 to sort the products 10 for each consumer S based on the delivery instruction data. It is transported to the center 13 (step-15). When the transportation is completed (Step-1
6) The transmission instruction data received is appended with the data indicating the end of transportation and transmitted to the distribution computer system 8 (step 17). The delivery computer system 8 stores this data as transportation progress information of the goods (step-1).
8).

The newspaper store 14 dispatches the truck 15 to the district center 13 about twice a day and delivers the delivered containers (commodities 10) to the consumers S based on the label. (Step-19).

Delivery of the product 10 is, for example, 7;
For orders between 14:00 and 14:00 on the day,
Orders between 19:00 will be made the next day. Thus, the commodity 10 is delivered and stored in advance to the sorting / delivery center 7 based on the order status of the consumer S,
Items stored at the sorting / delivery center 7 by ordering
10 can be picked and delivered, and can be delivered promptly at the latest on the next day, so that the time it takes to receive the order from the consumer S and actually deliver the product 10 to the consumer S can be shortened. It is possible to respond to the urgent request of S, and to carry out mail-order sales of fresh foods and the like, and to provide convenience for people who cannot go shopping or elderly people.

Further, when the consumer S pays the price, the transfer procedure is not required, and the complexity of the consumer payment can be eliminated. In addition, the newspaper store 14 can provide home delivery service during the daytime when it is available, and can expect an increase in profits and can contribute to the retention of employees.

In the present embodiment, the truck 12 of the transportation company 11 is used as an example of the transportation means. You may make it deliver to the center 13.

[0044]

As described above, according to the present invention, the goods are delivered and stored in the goods storage means in advance, and the goods ordered in the goods storage means are picked up and delivered by the consumer. Can quickly deliver, reduce the time it takes for an order to be delivered from a consumer to the actual delivery of the product to the consumer, thus meeting the immediate demands of consumers, such as wanting today, and fresh foods. Can be sold online.

[Brief description of the drawings]

FIG. 1 is a configuration diagram of a mail order service system according to an embodiment of the present invention.

FIG. 2 is an explanatory diagram of a main configuration of the mail order service system.

FIG. 3 is a data flow diagram of the mail order service system.

FIG. 4 is an explanatory diagram of operations of a newspaper store of the mail order service system.

FIG. 5 is a flow chart of merchandise sales of the mail order service system.

[Explanation of symbols]

 1 mail order company 2 mail order computer system 3 mail order receiving center 4 system computer system 5 distribution center 7 sorting / distribution center 8 delivery computer system 9 wholesale wholesaler 10 merchandise 11 transport company 12,15 truck 13 district center 14 newspaper store 21 Financial Institutions 22 Credit Reference Center S Consumers

[Procedure amendment]

[Submission date] December 6, 2000 (200.12.
6)

[Procedure amendment 1]

[Document name to be amended] Statement

[Correction target item name] 0032

[Correction method] Change

[Correction contents]

The computer system for mail order 2 has the following functions. 1. When the order data including the member number and the product number is input from the consumer S, the member data registered in the system computer system 4 is searched according to the member number, and the name of the consumer S is obtained. Inquiry of credit data to the credit reference center 22 , input the deposit information,
If it is determined to be good, the order data is transmitted to the system computer system 4 as order data, and the order data is rejected if there is a problem with the credit. 2. Function to manage the price data of products for each product number of each product 10. The price of the ordered product 10 is obtained by searching the price data of the product from the product number of the order data, and the member data registered in the system computer system 4 is searched by the member number and the account number of the consumer S is obtained. The financial institution of the account number of the consumer S requested and charged for the product 10 ordered
3. Function to send to 21 4. When receiving payment information of payment from the consumer S from the financial institution 21, a function of transmitting the settlement data including the commodity number ordered by the consumer S and the payment information to the system computer system 4. Upon receiving the inquiry data on whether or not the product is in stock from the consumer S, the product number is entered into the system computer system 4.
5. A function of receiving inventory data obtained by the system computer system 4 and transmitting the data to the consumer S When the inquiry data of the delivery progress information of the product is received from the consumer S, the product number is transmitted to the system computer system 4, the delivery progress information of the product obtained by the system computer system 4 is received, and the consumer S is sent to the consumer S. Transmission Function The delivery computer 8 has the following functions. 1. 1. A function of managing stock information of the commodities 10 stored in the sorting / delivery center 7 based on the receiving data received from the system computer system 4 and shipping data based on picking data described later. 2. A function to manage the destination information of the consumer S for each district center 13 which is a regional stopover. 3. A function of retrieving the stock information based on the product number of the shipping instruction data received from the system computer system 4, and forming and outputting picking data of the product for each consumer. The destination information of the product 10 in the shipping instruction data received from the system computer system 4 is retrieved to find the destination information, and the district center 13 to be transported is obtained. 4. A function of outputting delivery instruction data including a destination to the shipping company 11 and issuing a label printed with the delivery instruction data. Function of Receiving and Saving Transportation Progress Information of Consumer S's Goods from Transportation Company 11 The operation of the above configuration will be described below. [Mail order company 1—wholesale wholesaler 9] Each wholesale wholesaler 9 uses the order data of the product 10 received from the system computer system 4 of the mail order company 1 to store the goods 10 of the wholesale store 9 stored in the sorting / delivery center 7. Judgment of the shipping trend and the delivery of the goods 10 to the sorting / delivery center 7, for example, from 6:00 to 1
The delivery is made between 4:00 and the delivery information is transmitted to the computer system 4 for the system. Further, the storage information (stock information) of the product 10 stored in the wholesaler 9 is transmitted to the system computer system 4. In addition, fresh food on the day,
It will be delivered the day before at the earliest.

[Procedure amendment 2]

[Document name to be amended] Statement

[Correction target item name] 0036

[Correction method] Change

[Correction contents]

First, the consumer S transmits order data including the member number and the product number of the product 10 to be ordered to the computer system 2 for mail order (step-1). Mail order for the computer system 2, upon receiving the order data, the membership number, to search for member data that has been registered in the system for a computer system 4 asked the name of the consumer S and, on the basis of the name, to the credit reference center 22 Inquire credit data (step-2). Deposit information of the credit reference center 22 by this inquiry is input, and if it is determined to be good (step-3), the order data is transmitted to the system computer system 4 as order data (step-4), and the product number of the order data Further, the price data of the product 10 is searched to obtain the price of the ordered product 10 (step-5), and the member data registered in the system computer system 4 is searched by the member number to obtain the account number of the consumer S. (Step-6), the consumer S sends a bill for the ordered product 10
Is transmitted to the financial institution 21 (step-7).
Thereby, the price of the product 10 is paid by the consumer S to the mail-order company 1.

Continued on the front page (72) Inventor Isamu Hattori 600, Wada-cho, Yonago City, Tottori Prefecture F-term in the Hattorishima Transportation Co., Ltd. (reference) 5B049 BB11 BB31 CC05 CC27 GG00

Claims (7)

[Claims] When data of a product ordered by a consumer is registered via a communication means, a delivery destination of a product registered in advance for each consumer is determined, and the consumer and the delivery destination are ordered. A management computer for transmitting data consisting of products as shipping instruction data, a product storage means for storing products delivered from a distributor, and managing the stock information of the products stored in the product storage means, A delivery computer that outputs picking data and delivery data of a product for each consumer based on shipping instruction data received from the delivery computer; and a product from the product storage unit based on the picking data output from the delivery computer. Sorting means for picking and sorting according to consumers, and the sorting based on delivery data output from the delivery computer. Transport means for transporting the goods picked for each consumer by the step to a local stopover, and home delivery means for transferring the goods ordered from the stopover to the consumer, wherein the home delivery means of a newspaper store A mail order sales service system formed by means of transportation. 2. A function for registering and managing data identifying a consumer and member data including a delivery destination of a product for each consumer and adding a membership number to the consumer is added to the management computer. 2. The mail order service system according to claim 1, wherein the customer orders a product by the member number. 3. A computer for delivery which is provided with a function of managing sales information of a product sold from a distributor and a function of transmitting data of a product ordered by a consumer to the distributor to the management computer. The mail-order service system according to claim 1 or 2, further comprising a function of managing consumer destination information for each relay station in the area. 4. The management computer according to claim 1, further comprising a function of requesting a consumer to pay for the payment and confirming the payment, and a function of performing a payment for a distributor and a newspaper store. The mail order service system according to claim 1. 5. The mail order service system according to claim 3, wherein a function of providing the sales information to the consumer based on the sales information of the product is added to the management computer. 6. The mail order service system according to claim 1, wherein a function of responding to a consumer inquiry is added to the management computer. 7. A mail-order sales service system according to claim 1, wherein the newspaper store has a function of placing an order for a product on behalf of a consumer to a management computer. .