JP2001331846A - Operation guidance method for visually handicapped person of cash automatic transaction device using mobile phone - Google Patents

Abstract

(57) [Summary] [Problem] To provide means for automatically detecting a visually impaired person and guiding operation as a basic function of an automatic teller machine. A mobile phone carried by a visually impaired person is provided with a disability radio wave generating circuit for generating a prescribed frequency radio wave indicating that the person is a visually impaired person. A disability identification radio wave detection circuit for detecting radio waves is provided, and when the ATM recognizes that the person is visually impaired by the disability identification radio detection circuit, insertion of a card,
Alternatively, when a transaction is selected on the transaction menu screen, the user recognizes the visually impaired person and the ATM, and thereafter outputs an operation guidance screen for the visually impaired person to guide the user's operation.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to operation guidance for an automatic teller machine, and more particularly to an operation guidance system for visually impaired persons.

[0002]

2. Description of the Related Art Conventionally, as a method for a visually impaired person to operate an ATM, as shown in JP-A-1-35687, an ATM is provided with a device dedicated to the visually impaired person, and a receiver of the dedicated device is used. By detecting that the customer picked up, the customer was recognized as a visually impaired person. Therefore, even if a healthy person mistakenly picks up the receiver, it is regarded as a visually impaired person, and thereafter, the operation is guided by a careful guidance screen and a voice guidance for the visually impaired person, so it takes time to operate, especially If the healthy person was in a hurry, it was a problem.

[0003] Further, since the dedicated equipment for the visually impaired is expensive, it is generally designated as an option. Since it is installed from a location having a high PI effect, such as a head office or a hospital, it is not equipped with all ATMs. Not limited to this, it was completely inconvenient for visually impaired persons in an area where an ATM without this dedicated device was installed.

[0004]

SUMMARY OF THE INVENTION An object of the present invention is to eliminate the above-mentioned problems of the prior art and provide a means for automatically detecting a visually impaired person and guiding the operation as a basic function of an automatic teller machine. To provide.

[0005]

In order to achieve the above-mentioned object, the present invention provides a radio wave generator for generating a frequency wave of a specified frequency on a portable telephone carried by a visually impaired person. Circuit, while the ATM
Provided with a handicapped person identification radio wave detection circuit for detecting radio waves emitted from the handicapped person radio wave generation circuit, and when the ATM recognizes that the person is a visually impaired by the handicapped person identification radio wave detection circuit, When a transaction is selected by the insertion or the transaction menu screen, the user recognizes the visually impaired person and the ATM, and thereafter outputs an operation guidance screen for the visually impaired person to guide the user's operation. I did it.

[0006]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described.
This will be described with reference to the drawings. First, the drawings to be used will be described.

FIG. 1 shows a control block diagram of a portable telephone carried by a visually impaired person. In the figure, 101 is a portable telephone, 102 is a portable telephone control unit for controlling the center of the portable telephone, and 103 is a disabled person. A radio wave generating circuit for generating a radio wave for notifying the automatic teller machine of the
Is a handicapped person radio wave transmitting antenna for radiating the radio wave generated by the handicapped person radio wave generating circuit 103, 105 is a call wave generating / radio wave receiving circuit for communicating with each other, and 106 is a call wave generating / radio wave receiving circuit 105. A communication radio wave transmitting / receiving antenna for radiating the generated radio waves, 107 is a power supply section of the mobile phone, 108 is a keyboard section for inputting various data, and 109 is a voice signal and a signal received from the other party of the call. Voice output circuit to convert, 110 is mobile phone 1
A voice input circuit for converting a voice generated by the owner 01 into an electric signal, a storage unit 111, a display unit 112 for displaying various information, and a control key unit 113 for inputting various commands.

FIG. 2 is a control block diagram of the automatic teller machine. In the figure, 201 is an automatic teller machine, 202 is a control unit for controlling the center of the automatic teller machine, and 203 is a portable person with a disability. A radio wave detecting circuit 103 for receiving a radio wave radiated from the radio wave generating circuit 103 of the mobile phone 101 and determining that the person is a disabled person.
Disability identification radio wave receiving antenna for efficiently receiving the radiated radio wave, 205 is a transmitting and receiving unit for connecting the communication line with the automatic teller machine 201, and 206 is for connecting the automatic teller machine 201 and the host Communication line, 207 is a storage unit, 208 is a power supply unit, 209 is a cash deposit and withdrawal unit that inserts and releases cash, 210 is a display unit that displays various operation guidance screens, 211 is a display unit 210 corresponding to A touch panel unit for giving various input instructions to the automatic teller machine 201; 212, a Braille input key unit for a visually handicapped person to input in Braille;
3 is a transaction selection key unit for Braille for selecting a transaction type in Braille on the automatic teller machine 201 corresponding to the display unit 210, 21
4 is a slip / card for inserting and removing cards and issuing a slip.
A card unit, 215 denotes a passbook unit for reading and printing a passbook, and 216 denotes a receiver for guiding a visually impaired person by voice.

FIG. 3 to FIG. 7 explain the transaction processing flow on the side of the automatic teller machine for embodying the present invention. In FIG. A disabled person / judgment processing block 302 for judging a transaction flag / judgment processing block 303 for judging whether or not a transaction is in progress; 303
8 is a processing block for outputting a guidance screen shown in FIG. 8 described below and outputting "select a transaction" to the handset 216 by voice. 304 is a transaction selected to determine whether the customer has selected a transaction. Judgment processing block, 305 is a processing block for turning on the in-flag flag “ON”, 306 is a balance inquiry transaction selection / judgment processing block for determining whether or not “balance inquiry” transaction is selected, and 307 is “card insertion”. A processing block that displays the guidance screen for guidance and outputs “Please insert a card” by voice to the handset at the same time.
308 is a card inserted / judgment processing block for judging whether or not a customer has inserted a card, and 309 is "input a password".
A processing block for displaying the guidance screen for guiding the user and simultaneously outputting the voice message "Please enter your PIN code" to the receiver, 310 is a PIN code input / judgment that determines whether or not the customer has entered a PIN code A processing block 311 is a host communication processing block for inquiring the host about a predetermined transaction and receiving a response, and a reference numeral 312 is a slip printing processing block for printing a part of the response to the predetermined transaction from the host on the slip.

313 is a processing block for displaying a guidance screen for guiding the receipt of "slip and card", and simultaneously outputting "receive the slip and card" by voice to the handset. The slip for determining whether or not the card has been received and the card have been received / judgment processing block. 315 displays a guidance screen for guiding the receiver to return to the original position, and at the same time, displays the message "Return the receiver to the original position." 316 is a processing block for outputting a voice, 316 is a receiver fixed position set / determination processing block for determining whether the customer has returned the receiver to the original position, 31
Reference numeral 7 denotes a processing block for turning off the transaction flag.

Reference numeral 318 denotes a withdrawal transaction selection / judgment processing block for judging whether or not "withdrawal transaction" has been selected, and 319 displays a guidance screen for inducing "insert card" and simultaneously displays "insert card" in the handset. 320 is a processing block for outputting voice by voice, 320 is a card inserted / determination processing block for determining whether or not a customer has inserted a card, 321
Is a processing block that displays a guidance screen to guide "PIN input" and outputs "Enter PIN" by voice to the handset, and 322 determines whether the customer has input a PIN The PIN code input completed / judgment processing block, 323 displays a guidance screen for guiding "input of withdrawal amount", and at the same time, a processing block for outputting "input the withdrawal amount" to the handset by voice, 324 A withdrawal amount input / determination processing block for determining whether or not the customer has entered a withdrawal amount, a reference numeral 325 is a host communication processing block for inquiring the host about a predetermined transaction and receiving a response, and a reference numeral 326 is a host communication processing block. A cash counting / processing block for counting cash according to the answer, a reference numeral 327 denotes a slip printing processing block for printing a part of a response from the host to a predetermined transaction on a slip, and a reference numeral 328 denotes a slip and a card. A processing block that displays a guidance screen to guide the reception of "" and simultaneously outputs "Please receive the slip and card" to the handset, and 329 is a slip that determines whether the customer has received "Slip and card" This is a card receiving / determination processing block.

Reference numeral 330 denotes a processing block for displaying a guidance screen for inducing "cash reception" and, at the same time, outputting "receive cash" to the handset by voice, and reference numeral 331 denotes cash reception for determining whether or not the customer has received cash. Already
A judgment processing block 332 displays a guidance screen for guiding the receiver to return to the original position, and a processing block that outputs "Return the receiver to the original position" to the receiver at the same time as a voice. Is set in the handset fixed position set / judgment processing block for judging whether or not has been returned to the original position, and 334 is a processing block for turning off the in-transaction flag.

Reference numeral 335 denotes a processing block for displaying a guidance screen for inducing "cash input", and at the same time, outputting a voice message "Please insert cash" to the handset, and 336 indicates whether the customer has inserted cash. 337 is a cash counting processing block that counts the cash inserted by the customer, 338 is a guidance screen that guides `` amount confirmation '', and at the same time, `` confirm the amount, If you like, please press confirmation '' is a processing block that outputs a voice, 339 is a confirmation pressed / judgment processing block that determines whether the customer has pressed confirmation, and 340 is an inquiry to the host about a predetermined transaction and answers 341 is a slip print processing block that prints a part of a response from the host for a predetermined transaction on a slip, and 342 is a “slip and card” At the same time as displaying the guidance screen for guiding the receipt, the processing block that outputs `` Please receive the slip and card '' by voice to the handset, 343 is a slip and card reception that determines whether the customer has received the `` slip and card '' A completed / judgment processing block 344 displays a guidance screen for guiding the receiver to return to the original position, and a processing block that outputs "Return the receiver to the original position" by voice to the receiver, and 345 indicates a customer The receiver fixed position set / determination processing block for determining whether the receiver has returned to the original position, 34
Reference numeral 6 denotes a processing block for turning the trading flag “OFF”.

FIG. 8 illustrates a customer operation panel of the automatic teller machine 201. In FIG. 8, reference numeral 401 denotes a balance inquiry / braille key in which the name of the "balance inquiry" transaction is represented in Braille;
Is a withdrawal transaction / braille key that represents the name of the “withdrawal” transaction in Braille, 403 is a deposit transaction / braille key that represents the name of the “deposit” transaction in braille, 404 is a touch panel that represents the “balance inquiry” transaction. A transaction selection key, 405 is a touch panel / transaction selection key representing a “withdrawal” transaction, 406 is a touch panel / transaction selection key representing a “payment” transaction, 407 is a confirmation / braille key representing the name of “confirmation” in braille, Reference numeral 408 denotes a cancel / braille key that represents the name of “cancel” in Braille, and reference numeral 409 denotes a lid close / braille key that represents the name of “lid closed” in Braille.

FIG. 9 shows an operation guide screen for instructing card insertion.

FIG. 10 shows an operation guidance screen for instructing input of a personal identification number.

FIG. 11 shows a screen for notifying that the host is communicating.

FIG. 12 shows an operation guide screen for instructing receipt of a slip / card.

FIG. 13 shows an operation guidance screen for instructing to set the receiver in a fixed position. FIG. 14 shows an operation guidance screen for giving an instruction to input a withdrawal amount.

FIG. 15 shows an operation guide screen for instructing cash receipt.

FIG. 16 shows an operation guide screen for instructing cash input.

FIG. 17 shows an operation guidance screen for guiding that the cash is being counted.

FIG. 18 shows an operation guide screen for instructing the confirmation of the amount of money.

FIG. 19 shows the external structure of a portable telephone.

FIG. 20 shows the external structure of the automatic cash transaction apparatus.

Next, the mobile phone 101 brought by the visually impaired
The automatic teller machine 201 receives the radio wave radiated from and recognizes that it is a "visually impaired person", and how to guide the operation of the visually impaired person, balance inquiry, withdrawal transaction and deposit transaction This will be described in detail with reference to FIGS.

In FIG. 1 and FIG. 2, when a visually impaired person approaches the automatic teller machine 201, a radio wave generation circuit 103 for the handicapped person
The radio wave generated by the automatic teller machine 2 is transmitted via the radio wave transmitting antenna 104 for the disabled and the radio wave receiving antenna 204 for the disabled.
The signal reaches the disabled person identification radio wave detection circuit 203 of 01.

On the other hand, in the automated teller machine / transaction processing flow of FIGS. 3 to 7, the visually impaired person is recognized by the handicapped person / judgment processing block 301. Next, whether or not a transaction is possible is confirmed by a transaction-in-progress flag / determination processing block 302. This determination process is necessary, for example, when the customer is lined up behind the operating customer so that the customer can accept the transaction after one transaction is completed. The visually impaired person stands in front of the automatic teller machine / operation panel in FIG. 8, picks up the receiver 216, and first receives the operation guidance by voice.
When the automatic teller machine 201 confirms that the in-transaction flag is "off", the processing block 303 guides the user to select a transaction. In this case, the operation can be guided by the operation guide screen displayed on the display unit 210 of FIG. 8 and the voice output to the receiver 216. According to processing block 305, the in-transaction flag is set to "on" to reject the operation of the next customer until the transaction is completed. Next, when the balance inquiry transaction selection / determination processing block 306 confirms that the balance inquiry transaction has been selected, the processing block 307 displays the card insertion / screen of FIG. 9 to guide the card insertion operation. The same content as the content displayed on the operation guidance screen is output to the handset by voice. Hereinafter, the content displayed on the operation guide screen is output to the receiver in the same manner as the voice, so that the description “output to the receiver as a voice” is omitted in the following description. After confirming that the visually impaired person has inserted the card by the determination processing block 308, the input of the personal identification number is guided by the processing block 309. The visually impaired person inputs the password by using the Braille input key unit 212 shown in FIG. input. The confirmation processing block 310 confirms that the password input has been completed, and transmits the contents of the balance inquiry transaction to the host.
During communication with the host, FIG. 11 is displayed for guidance. Upon receipt of the response from the host, the data is printed out on the slip by the processing block 312, and when the printing is completed, the operation guide screen (FIG. 12) for prompting the receipt of the slip is displayed by the processing block 313. A decision processing block 314 confirms that the slip has been extracted, and a processing block 315 displays an operation guide screen (FIG. 13) for urging the receiver to return to the original position. Judgment processing block 31
Confirm that the handset is set in place by 6
The transaction flag is turned off by processing block 317 to allow the next transaction, thereby ending one balance inquiry transaction.

Next, the dispensing transaction will be described.

In the cash automatic transaction apparatus / processing flow shown in FIGS. 3 to 7, in the balance inquiry transaction selection / judgment processing block 306, if the transaction is not a balance inquiry transaction, the withdrawal transaction selection / determination is performed.
The processing flow branches to a judgment processing block 318. When it is confirmed that the withdrawal transaction is selected by the withdrawal transaction selection / judgment processing block 318, by the processing block 319,
The card insertion / screen of FIG. 9 is displayed to guide the card insertion operation. After confirming that the visually impaired person has inserted the card by the determination processing block 320, the input of the personal identification number is guided by the processing block 321 (FIG. 10). The visually impaired person inputs the password by the Braille input key unit 212 shown in FIG. 8, the confirmation / braille key 407 representing the name of “confirmation” in braille, and the cancel / braille key 408 representing the name of “cancel” in braille. input. After confirming that the input of the personal identification number is completed by the judgment processing block 322, the operation guide screen prompting the input of the withdrawal amount is performed next.
(FIG. 14) is displayed. The visually impaired person enters the Braille input key unit 212 shown in FIG.
With the Braille key 408, the payout amount is input. When the determination processing block 324 confirms that the input of the withdrawal amount has been completed, the contents of the withdrawal transaction are transmitted to the host. During the communication with the host, FIG. 11 is displayed and guided by the processing block 325. Upon receipt of the response from the host, the cash counting is performed by the processing block 326, and further printed out on the slip by the processing block 327. When the printing is completed, the operation guide screen (FIG. 12) for prompting the receipt of the slip is displayed by the processing block 328. Confirming that the slip was extracted by processing block 329,
An operation guide screen (FIG. 15) for prompting cash receipt is displayed by the processing block 330. The processing block 331 confirms that the cash has been removed, and the processing block 332 displays an operation guide screen (FIG. 13) for urging the receiver to return to the original position. Processing block 333 confirms that the handset has been set in place, and processing block 334 turns off the in-transaction flag to allow the next transaction, which causes 1
Ends withdrawal transactions.

Next, a deposit transaction will be described.

In the cash automatic transaction apparatus / processing flow shown in FIGS. 3 to 7, if the withdrawal transaction is not a withdrawal transaction in the withdrawal transaction selection / judgment processing block 318, only a maximum of three transactions are provided in the specific example of this patent. Since there is no payment transaction, the rest is a payment transaction, and the processing flow branches to processing block 335. Operation guidance screen for prompting cash input by processing block 335
(FIG. 16) is displayed. The visually impaired person inserts cash in accordance with the operation guide screen of FIG. 16 and presses the lid close key 409 to start counting cash. During counting, processing block 337 causes
7 is displayed to inform that counting is in progress. When the counting operation is completed, an operation guide screen (FIG. 18) prompting the user to confirm the amount of the counting result is displayed by the processing block 338. When the judgment processing block 339 recognizes that the confirmation key 407 has been pressed, the contents of the deposit transaction are transmitted to the host.
During the communication with the host, FIG. 11 is displayed and guided by the processing block 340. Processing block upon receiving response from host
The printout is output to the slip by 341, and when the printing is completed, the operation guide screen (FIG. 12) for prompting receipt of the slip is displayed by the processing block 342. The processing block 343 confirms that the slip has been extracted, and the processing block 344 displays an operation guide screen (FIG. 13) for urging the receiver to return to the original position. Processing block 345 confirms that the handset has been set in place, and processing block 346 turns off the in-transaction flag to permit the next transaction, thereby ending one deposit transaction.

[0033]

As described above, according to the present invention, an ATM recognizes a visually impaired person only when a visually impaired person who carries a mobile phone that generates a prescribed radio wave approaches. Thus, even if a healthy person mistakenly picks up the receiver, operation guidance for the visually impaired is not performed, and careful operation guidance can be reliably performed only for the visually impaired. In addition, by incorporating the present invention into the basic configuration of the ATM and installing it in all the units, it is possible to eliminate regional differences in convenience for visually impaired persons.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating a control block diagram of a mobile phone.

FIG. 2 is a diagram illustrating a control block diagram of an automatic cash transaction apparatus for embodying the present invention.

FIG. 3 is a diagram for explaining a transaction processing flow on the automatic teller machine side for embodying the present invention.

FIG. 4 is a diagram illustrating a transaction processing flow on the automatic teller machine side for embodying the present invention.

FIG. 5 is a diagram for explaining a transaction processing flow on the automatic teller machine side for embodying the present invention.

FIG. 6 is a diagram illustrating a transaction processing flow on the automatic teller machine side for embodying the present invention.

FIG. 7 is a diagram illustrating a transaction processing flow on the automatic teller machine side for embodying the present invention.

FIG. 8 is a diagram illustrating a customer operation panel of the automatic teller machine.

FIG. 9 is a diagram illustrating an operation guidance screen.

FIG. 10 is a diagram illustrating an operation guidance screen.

FIG. 11 is a diagram illustrating an operation guidance screen.

FIG. 12 is a diagram illustrating an operation guidance screen.

FIG. 13 is a diagram illustrating an operation guidance screen.

FIG. 14 is a diagram illustrating an operation guidance screen.

FIG. 15 is a diagram illustrating an operation guidance screen.

FIG. 16 is a diagram illustrating an operation guidance screen.

FIG. 17 is a diagram illustrating an operation guide screen.

FIG. 18 is a diagram illustrating an operation guidance screen.

FIG. 19 is a diagram illustrating an external structure of a mobile phone.

FIG. 20 is a diagram illustrating an external structure of the automatic teller machine.

[Explanation of symbols]

101: mobile phone, 102: mobile phone controller, 103: radio wave generating circuit for the disabled, 104: radio wave transmitting antenna for the disabled, 105 ...
Call radio wave generating / radio wave receiving circuit, 106 ... Call radio wave transmitting / receiving antenna, 107 ... Power supply unit, 108 ... Keyboard unit, 109 ... Voice output circuit, 110 ... Voice input circuit, 111 ... Storage unit, 112 ... Display unit, 113 ... Control Key part, 201 ... Automatic teller machine, 202
... Control unit, 203 ... Disabled person identification radio wave detection circuit, 204 ... Disabled person identification radio wave receiving antenna, 205 ... Transceiving unit, 206 ... Communication line, 207 ... Storage unit, 208 ... Power supply unit, 209 ... Cash deposit and withdrawal unit, 2
Reference numeral 10: display unit, 211: touch panel unit, 212: Braille input key unit, 213: Braille transaction selection key unit, 214: voucher / card unit, 215: passbook unit, 216: receiver, 301: discrimination of received radio waves A disabled person / determination processing block for determining whether or not a person is disabled; 302: a transaction flag / determination processing block for determining whether a transaction is being performed; 303: guidance output in FIG. Processing block 304, a transaction selection / determination processing block for determining whether or not the customer has selected a transaction; 305, a processing block for setting the on-transaction flag to "ON"; and 306, a "balance inquiry" transaction. Balance inquiry transaction selection / judgment processing block for judging whether or not
A processing block for outputting voice to the handset at the same time as the "Card insertion" guidance display, 308 ... Card inserted / determination processing block for determining whether the customer has inserted a card, 309 ... "Password input" guidance display At the same time, a processing block for outputting voice to the handset, 310: a password input / determination processing block for determining whether or not the customer has input a password, 311: Inquiring the host about a predetermined transaction and receiving an answer Host communication processing block, 312: a slip printing processing block for printing a part of a response from the host for a predetermined transaction on a slip, 313: a processing block for outputting a voice message to the receiver simultaneously with the guidance display of "slip and card reception" , 314: A slip and card received / judgment processing block for determining whether the customer has received "slip and card", 315 ... A processing block for displaying guidance to guide the user to return to the handset, and simultaneously outputting a voice message “Return the handset to the original position” to the handset, 316 ... A handset that determines whether the customer has set the handset in the home position Fixed position set / judgment processing block, 317: processing block for turning off the in-transaction flag, 318 ... withdrawal transaction selection / judgment processing block for judging whether or not "withdrawal transaction" is selected, 319 ... A processing block for outputting voice to the handset simultaneously with the display of the "card insertion" guidance guidance, 320 ... Card inserted / determination processing block for determining whether or not the customer has inserted a card, 321 ...
A processing block for outputting voice to the handset simultaneously with the display of the "guidance code input" guidance guidance, 322 ... a security code input / determination processing block for determining whether or not the customer has input a security code, 323 ... " At the same time as displaying the guidance screen to guide “input,” a processing block that outputs “Please input withdrawal amount” to the handset by voice, 324 ...
A withdrawal amount input / determination processing block for determining whether or not the customer has input a withdrawal amount, 325: a host communication processing block for inquiring the host about a predetermined transaction and receiving a reply, 326 ... A cash counting / processing block for counting cash according to the answer, 327: a slip printing processing block for printing a part of the answer from the host for a predetermined transaction on a slip, 328 ... "Slip and card receiving" guidance guidance display, A processing block for outputting voice to the receiver,
329: A slip for determining whether the customer has already received the "slip and card" and a card received / judgment processing block, 330 ... A guidance screen for guiding "cash receipt" is displayed, and "receive cash" is displayed on the handset. Processing block 331 for outputting by voice; cash-received / determination processing block 332 for determining whether or not the customer has received cash;
… Processing block that displays the guidance to return the handset to its original position and outputs “Return the handset to its original position” by voice at the same time as the receiver, 333… Customer returns the handset to its original position Receiver set position set / judgment processing block for judging whether or not 334: processing block for turning off the transaction flag "off", 335 ... "cash insertion"
A processing block for displaying a guidance screen for guiding the user and simultaneously outputting "Please insert cash" by voice to the handset, 336 ... A cash input / determination processing block for determining whether the customer has inserted cash, 337: Cash counting processing block for counting the cash input by the customer, 338: Guidance display for guiding "Amount confirmation" is displayed, and at the same time, "Check the amount and press confirmation if you like" is output to the handset by voice. Processing block, 339: Confirmed / pressed / determined processing block for determining whether the customer has been confirmed / pressed, 340: Host communication processing block for inquiring the host about a predetermined transaction and receiving an answer, 341: Host for the predetermined transaction Slip print processing block that prints a part of the answer from the slip on the slip, 342 ... Simultaneously sounds to the receiver at the same time as the guidance display for "Slip and card receipt" Output processing block, 343 ... slip and the card receiving already and judgment processing block the customer to determine whether already receiving "slip and the card", 34
4… Processing block that displays guidance to guide the handset back to its original position, and also outputs “Return the handset to its original position” by voice to the handset, 345… Customer sets the handset in place Receiver fixed position set / judgment processing block for judging whether processing has been completed, 346 ... processing block for turning off the transaction flag "OFF", 401 ... "balance inquiry"
Balance inquiry transaction / Braille key, which shows the name of the transaction in Braille,
402… Withdrawal transaction that represents the name of “withdrawal” transaction in Braille
Braille key, 403: Deposit transaction / Braille key showing the name of "Deposit" transaction in Braille, 404 ... Touch panel / transaction selection key for "Balance inquiry" transaction, 405 ... Touch panel / Transaction selection for "Deposit" transaction Keys, 406: Touch panel / transaction selection key for “Payment” transaction, 407… Confirmation / Braille key showing “Confirmation” name in Braille, 408… Cancel / Braille key showing “Cancel” name in Braille, 409 ... Closed lid / Braille key that represents the name of “lid closed” in Braille.

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Ken Ito 3-10-22 Sakae, Naka-ku, Nagoya-shi, Aichi Prefecture Inside Ritsuchubu Software Co., Ltd. (72) Inventor Norihiro Fujii 1-Ikegami, Haraoka-cho, Owariasahi-shi, Aichi Prefecture F Term (Information Equipment Division, Hitachi, Ltd.) 3E040 BA07 CA06 CB05 FJ06 FJ09 5B055 BB03 NA12 PA11 PA14 PA22

Claims (1)

[Claims] 1. An automatic cash transaction apparatus operated by an unspecified number of users to deposit or withdraw cash.
In the user operation guidance (hereinafter referred to as ATM), a visually impaired person is provided with a disability radio wave generating circuit for generating a prescribed frequency radio wave indicating that the person is visually impaired on a portable telephone carried by the user. Provided with a handicapped person identification radio wave detection circuit for detecting radio waves emitted from the handicapped person radio wave generation circuit, and when the ATM recognizes that the person is a visually impaired by the handicapped person identification radio wave detection circuit, When a transaction is selected by the insertion or the transaction menu screen, the user recognizes the visually impaired person and the ATM, and thereafter outputs an operation guidance screen for the visually impaired person to guide the user's operation. An operation guidance system for visually impaired persons, characterized in that: