JP2001326730A - Button telephone device with voice storage device, key telephone, and key telephone main device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To notify the reception of an e-mail with a method designated by a receiver such as telephone calling and to transmit whether notification is responded to its sender in a key telephone system having a voice storage function capable of communicating with the Internet. SOLUTION: A header information analyzing device 13 analyzes the destination address with respect to the reception of the e-mail, retrieves coincidence with an address that is preliminarily stored in an address storage device 15, and when the destination address coincides with the preliminarily stored address, a call destination storage device 9 accesses a designated calling destination, e.g. a telephone set 3. An ending reason storage device 17 records a response to the calling, and a transmission mail generating device 18 generates a reply to the sender by using a response state and a predetermined regular shape sentence and transmits the reply.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a key telephone, a key telephone, and a key telephone main unit provided with a voice storage device.

[0002]

2. Description of the Related Art FIG. 5 is a block diagram showing a schematic configuration of a conventional key telephone apparatus. This device comprises a main device 21, a telephone interface 22, a telephone 23, a voice storage device 2
6 is roughly constituted. The office line interface 24 is connected to a public line. The central processing unit 25 controls the telephone interface 22 and the office line interface 24. The voice storage device 26 includes a voice information storage device 28 for storing conversations and messages during a call, a call destination storage device 29 for storing a party to be notified when new voice information is registered, and a counter for storing the number of calls. 30, a counter work 30w which is a work area of the counter 30,
Connected to a timer 31 that stores the call interval, a timer work 31w that is a work area of the timer 31, a guidance storage device 32 in which guidance to be sent when a callee answers is registered, and a central processing unit 25 of the main device 21. The control device 27 is provided. The control device 27 includes a voice information storage device 28, a call destination storage device 29, a counter 3
0, a counter work 30w, a timer 31, a timer work 31w, and a guidance storage device 32.

[0003] The voice information storage device 28 and the call destination storage device 29 are divided into areas corresponding to the number of persons using the voice storage device 26, and the divided areas 28a, 28b,. An ID is assigned to the areas 29a and 29b of the destination storage device 29. 6 and 7
Is a diagram showing the inside of each storage device, and the above ID shown in this diagram is called a box number. For example,
The ID corresponding to the areas 28a and 29a of each storage device is 1
If it is set to 0, the voice information for the box number 10 is stored in the area 28a of the voice information storage device 28, and a call is made to the number stored in the area 29a of the call destination storage device 29.

[0004] The control device 27 of the voice storage device 26
When a predetermined input for connecting to the terminal is made from the telephone 23 or a terminal on the public line, the central processing unit 25 is notified via the telephone interface 22 or the central office interface 24. Is started, and the voice storage device 26 can be operated from the telephone 23 or the public line terminal.

Next, the operation of the above configuration will be described.
When a predetermined operation on the telephone 23 or the public line terminal is notified to the central processing unit 25, the central processing unit 25
Causes the voice information storage device 28 to store voice information from the telephone 23 or a public line via the control device 27 of the voice storage device 26. At this time, the voice information is stored in the voice information storage device 28 by performing a predetermined operation of designating the box number 10 from the telephone 23 or a public line terminal.
Is stored in the area 28a. Voice information storage device 2
When the voice information is stored in the area 28a, the control device 27 fetches the call destination number from the call destination storage device 29 from the area 29a corresponding to the same box number, and through the central processing unit 25, the telephone interface 22 To the telephone 23 via the
Make a call to the public line via. When the called party answers, the control device 27 extracts predetermined guidance from the guidance storage device 32 and sends it to the called party (for example, "There is a new message").

[0006] Counter work 30w, timer work 31
In w, when the new voice information is stored, the number of calls and the call interval time are copied (held) by the control device 27 from the counter 30 and the timer 31, respectively.
When the called party answers, the counter work 30w is cleared, and the transmission to the called party stops. Here, if the called party does not respond, the control device 27
The number of times 0w is called is decremented by one, the timer work 31 is activated, and time measurement is started. When the time measured by the timer work 31 has expired (when the predetermined time has been reached), the control device 27 again retrieves the call destination number from the area 29a of the call destination storage device 29 and makes a call. When the counter work 30w becomes 0, transmission is stopped even if the called party does not answer.

[0007] According to the above configuration, when voice information is stored, a call is made to the call destination, and a call is repeated a specified number of times until a response is received. The user can be prompted to confirm the voice information.

[0008]

However, in recent years when the Internet network has been developed and a large amount of data can be transmitted / received, the proportion of electronic mail communication has increased alongside voice messages. This e-mail has the advantage that it can be read at the recipient's convenience and can transmit complex information that cannot be conveyed by voice, but if there is no response from the e-mail recipient, the sender will There is no way to know if there is no answer or no response after receiving the message, and there is a problem in that it is necessary to confirm by another means such as a telephone.

SUMMARY OF THE INVENTION The present invention solves such a conventional problem. A voice storage device issues a call notification for receiving an e-mail, and receives a response from the receiver in response to the call. It is an object of the present invention to provide a key telephone device, a key telephone device, and a key telephone main device provided with a voice storage device capable of transmitting whether or not a recipient can read an electronic mail.

[0010]

SUMMARY OF THE INVENTION The present invention has been made to achieve the above object, and a key telephone device having a voice storage device has a voice storage device capable of communicating with the Internet network. In the button telephone device, header information analysis means for directly recognizing the destination address, the broadcast destination address and the sender address from the header information of the received e-mail, and the address information storage for storing the read direct destination address and the broadcast destination address Means, an address storage means for storing an e-mail address held by a user of the apparatus, and an address search for searching for a match between header information of the received e-mail and the e-mail address of the user stored in the address storage means. Means, a call destination storage means for storing a call destination when the e-mail addresses match, Sending mail creating means for creating and sending a sending mail for replying to the receipt confirmation using a preset fixed phrase to the sender address when the search address matches the broadcast destination address included in the e-mail. Features. According to the above configuration, when the voice storage device receives the e-mail, the voice storage device recognizes the destination address and the sender address from the header information of the e-mail, compares the obtained destination information with the address of the pre-registered user, and finds a match. In this case, a call notification of a predetermined call destination is performed, and a notification that the e-mail has been received is returned to the sender of the e-mail using a predetermined fixed phrase.

[0011] Further, it is possible to provide a termination reason storing means for storing the response status of the call destination when receiving the e-mail, and the transmission mail creating means can add the response status of the call destination and transmit. According to this configuration, the response status of the call destination is added to the outgoing mail and can be confirmed on the transmitting side.

[0012] Further, the outgoing mail creating means may be configured to transmit different fixed phrases set in advance according to the response status of the call destination as the response status. According to this configuration, a fixed phrase for each response state at the time of reception is returned to the transmission side of the electronic mail.

The key telephone set according to the present invention is a key telephone set connected to a voice storage device capable of communicating with the Internet network, wherein the voice storage device directly receives a destination address and a broadcast destination address from header information of a received electronic mail. Header information analyzing means for recognizing the sender address and the sender address; address information storing means for storing the read direct destination address and the broadcast destination address; address storing means for storing the e-mail address held by the user of the apparatus; Address search means for searching for a match between the obtained header information of the e-mail and the user's e-mail address stored in the address storage means, and a call destination storage means for storing a call destination when the e-mail addresses match.
A sending mail creating means for creating and sending a sending mail for replying to the receipt confirmation using a preset fixed phrase to the sender address when a search match of the broadcast destination address included in the received email is made, The telephone is characterized in that a corresponding one of the call destination storage means gives a predetermined notification. According to this configuration, the incoming of the e-mail can be known by the key telephone without performing any special operation, and the reception can be returned to the transmitting side without operating the key telephone.

A key telephone main unit according to the present invention is a key telephone main unit connected to a voice storage device capable of communicating with the Internet network, wherein the voice storage device directly determines a destination address from header information of a received electronic mail. Header information analysis means for recognizing a broadcast destination address and a sender address; address information storage means for storing the read direct destination address and the broadcast destination address; and address storage for storing an e-mail address held by a user of the apparatus. Means, address search means for searching for a match between the header information of the received e-mail and the user's e-mail address stored in the address storage means, and a call destination for storing a call destination when the e-mail address matches When the search means matches the broadcast destination address contained in the received e-mail, Sending mail creating means for creating and sending an outgoing mail for replying to the receipt confirmation using a preset sentence addressed to the sender address, and the key telephone main unit has It is characterized in that a predetermined notification is made to a corresponding key telephone or an external terminal so as to make a predetermined notification. According to this configuration, the arrival of the e-mail can be known by the key telephone or the external terminal without performing any special operation, and the fact that the transmission side has received the e-mail without operating the key telephone or the external terminal. You can reply.

[0015]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the key telephone apparatus according to the present invention will be described below. FIG. 1 is a block diagram showing the configuration of an embodiment of the key telephone apparatus of the present invention. The illustrated key telephone apparatus is mainly composed of a main device 1, a telephone 3, and a voice storage device 6. The mail receiving terminal 19 such as a personal computer is provided independently of the main device 1 and the voice storage device 6, and is connected to the Internet.

The main unit 1 is connected to a telephone 3 via a telephone interface 2 and to a public line via a line interface 4. The central processing unit 5 includes the telephone interface 2 and the office line interface 4.
Control.

The voice storage device 6 has a control device 7 connected to the central processing unit 5 of the main device 1. The voice storage device 6 is connected to an Internet network via a cable 8, and the control device 7 includes means for controlling the communication. The voice storage device 6 provides services such as e-mail using the Internet network. It is configured to be available.

The audio storage device 6 includes the following devices 9
~ 18. The call destination storage device 9 stores a party to be notified when a mail is received. The counter 10 stores the number of calls, and uses the counter work 10w as a work area for counting. The timer 11 stores the call interval, and uses the timer work 11w as a work area. In the guidance storage device 12,
Guidance sent out when the called party answers is registered in advance. The header information analysis device 13 analyzes the header information of the received mail, and stores the result in the header information storage device 14. The address storage device 15 stores the e-mail address of the key telephone device user. The address search device 16 searches for a match between the received address stored in the header information storage device 15 and the contents of the address storage device 15. The termination reason storage device 17 stores the termination reason when the call is terminated. The outgoing mail creation device 18
Create an outgoing mail that tells you why the call ended. The control device 7 controls each unit of the call destination storage device 9 to the outgoing mail creation device 18.

Call destination storage device 9, address storage device 1
5 is divided into areas corresponding to the number of people who use the voice storage device 6, and the divided areas 9a and 9 of the call destination storage device 9 are divided.
b, ..., areas 15a, 15 of the address storage device 15
b ... are assigned IDs. FIG. 2 and FIG. 3 are diagrams showing the insides of the storage devices 9 and 15, respectively, and the above-mentioned IDs shown in the drawings are called box numbers.

For example, the mail address of the user of the box number 10 is stored in the area 15a of the address storage device 15, and the call is made to the number stored in the area 9a of the call destination storage device 9. As shown in FIG. 4, the header information storage device 14 has a direct destination address storage unit 14.
a, a broadcast destination address storage unit 14b, and a sender address storage unit 14c.

Next, the operation of the above configuration will be described. Here, the user A of the mail receiving terminal 19 sends the voice storage device 6
Is used. The mail address of the mail receiving terminal 19 is set to A @ mci. co. jp,
The mail address assigned to the voice storage device 6 is ma
ilbox @ co. jp, Mr. A sends his / her mail address A @ mci @ co.com to the area 15a corresponding to the box 10 in the address storage device 15. jp,
If the user wants a notification to be sent to the telephone 3 of the extension number 100 when the e-mail addressed to the mail address is received, the extension number 100 is stored in the area 9a corresponding to the box 10 in the callee storage device 9. Keep it.

When an external person B (whose e-mail address is B@mei.co.jp) sends an e-mail to A, the voice storage device 6 notifies the reception of the mail to A, and If a reply of the notification result is desired, Mr. B sends A @ mci. co. jp.mailbox@mci.jp as a broadcast address in addition to jp. co. jp is also added to the destination and transmitted. This e-mail is transmitted to the mail receiving terminal 19 via the Internet network and also to the voice storage device 6.

The header information deciphering device 13 extracts a direct destination address, a broadcast destination address, and a sender address from the header information of the received e-mail, and respectively extracts the direct destination address storage section 14a of the header information storage device 14 and the broadcast. They are stored in the destination address storage unit 14b and the sender address storage unit 14c. The address search device 16 includes a direct destination address storage unit 14a and a broadcast destination address storage unit 14b.
The address storage device 1 uses the addresses stored in the two storage units.
Then, a search is made to see if there is any address that matches the address stored in 5.

According to the above example, the contents of the areas 14a and 15a corresponding to the box 10 in the direct destination address storage section 14a and the address storage device 15 are A @ mci. co. j
Match with p. As described above, when the coincidence of the addresses is detected, the control device 7 extracts the call destination information corresponding to the box from the call destination storage device 9 and notifies the central processing unit 5 of the information. That is, the extension number 100 is fetched from the area 9a of the callee storage device 9 and notified to the central processing unit 5,
The central processing unit 5 calls the telephone 3 via the telephone interface 2. When the telephone 3 answers, the control device 7 retrieves a predetermined guidance from the guidance storage device 12 and sends it to the call destination (eg, “mail has been received”).

Here, the counter work 10w and the timer work 11w have the counter 1 when the electronic mail is received.
0, and the number of calls and the call interval time are held (copied) by the control device 7 from the timer 11 respectively, but when the callee responds, the counter work 10w is cleared and the transmission to the callee is stopped. At this point, the control device 7 records the reason for termination in the termination reason storage device 17. (For example: "1 (call destination responded)"). On the other hand, if the call destination does not respond, the control device 7 decrements the number of times the counter work 10w is called by one, activates the timer work 11w, and starts measuring time. When the measurement time of the timer work 11w expires, the control device 7 transmits again. When the counter work 10w becomes 0, transmission is stopped even if the called party does not respond. Also in this case, the control device 7 records the termination reason in the termination reason storage device 17. (Example: “2 (end of number of calls / no response)”).

Further, when the called telephone 3 sets an absence, etc., the control unit 7 can detect the absence state by a notification from the central processing unit 5 at the time of the first call, and at that time, Terminates the call and stores the termination reason storage device 17
It is also possible to record the reason for termination (eg, “3 (absence)”).

When the end reason is recorded in the end reason storage device 17, the outgoing mail creating device 18 fetches the sender address (B@mei.co.jp) from the sender address storage portion 14c of the header information storage device 14, and Create a reply mail by adding a fixed phrase (eg, "Reception was notified / Not responded to notification / Not present today") according to the termination reason of the termination reason storage device 17, and reply to the sender. Perform At this time, the same reply mail is also sent to the receiving address stored in the direct destination address storage unit 14a and the broadcast destination address storage unit 14b, and it is also possible to report what kind of response was sent to the sender. It is possible.

As described above, according to the above embodiment, if the sender of the e-mail adds the address of the voice storage device as the broadcast destination, the call is transmitted to the designated call destination, and the result of the call is transmitted to the e-mail. The sender can be notified. The above embodiment describes a configuration example in which the address of Mr. A and the address of the voice storage device 6 are broadcast and transmitted on the assumption that the e-mail server and the voice storage device 6 are separate systems. When the voice storage device 6 has the function of an e-mail server and is in an environment where an e-mail addressed to an individual address (A@mci.co.jp, etc.) is directly received by the voice storage device 6,
Mr. B sends A @ mci. co.
Only jp need be specified. In this case, similarly to the above description, the control device 7 may recognize the destination address with the header information analysis device 13 and compare the address with the address storage device 15 with the address search device 16.

[0029]

According to the key telephone apparatus provided with the voice storage device of the present invention, the voice storage device receiving the electronic mail recognizes the destination address and the sender address from the header information of the received electronic mail, and obtains the obtained destination. The information is compared with a pre-registered user address, and when they match, a call notification of a predetermined call destination is performed, and a predetermined reply is transmitted to an e-mail sender. This has the effect that the reception status of the e-mail sent by the sender of the e-mail can be known immediately after transmission.

According to the second aspect, in addition to the above effects, the response status as to whether or not the recipient has viewed the electronic mail can be confirmed by the returned electronic mail. According to the third aspect, since a fixed form different from the response status is returned to the transmission side, it is possible to more appropriately know the browsing status of the e-mail on the reception side.

According to the key telephone set of the present invention, the voice storage device that has received the e-mail recognizes the destination address and the sender address from the header information of the received e-mail, and obtains the obtained destination information and the registered user's address. If the addresses are compared and they match, a call notification of a predetermined call destination is made, and the incoming telephone can be notified by the corresponding telephone.

According to the key telephone apparatus of the present invention, the voice storage device that has received the e-mail recognizes the destination address and the sender address from the header information of the received e-mail, and uses the obtained destination information and the pre-registered usage information. The address of the caller is compared, and if they match, a call notification of a predetermined call destination is made, so that the sender can make a notification to the receiver of the key telephone or the external terminal in a manner intended by the sender.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of a key telephone apparatus of the present invention.

FIG. 2 is a diagram showing storage contents of a call destination storage device;

FIG. 3 is a diagram showing storage contents of an address storage device;

FIG. 4 is a diagram showing storage contents of a header information storage device.

FIG. 5 is a block diagram showing an example of a conventional key telephone device.

FIG. 6 is a diagram showing storage contents of a voice information storage device provided in a conventional key telephone device.

FIG. 7 is a diagram showing storage contents of a call destination storage device provided in a conventional key telephone device.

[Explanation of symbols]

 Reference Signs List 1 Main device 2 Telephone interface 3 Telephone 4 Local line interface 5 Central processing unit 6 Voice storage device 7 Control device 8 Cable 9 Call destination storage device 10 Call destination storage device 10w Counter work 11 Timer 11w Timer work 12 Guidance storage device 13 Header information Analysis device 14 Header information storage device 14a Direct destination address storage unit 14b Broadcast destination address storage unit 14c Sender address storage unit 15 Address storage device 16 Address search device 17 Termination reason storage device 18 Outgoing mail creation device 19 Mail receiving terminal

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Claims (5)

[Claims] 1. A key telephone apparatus provided with a voice storage device capable of communicating with the Internet network, wherein header information analyzing means for directly recognizing a destination address, a broadcast destination address and a sender address from header information of a received electronic mail. Address information storage means for storing the read direct destination address and broadcast destination address; address storage means for storing an e-mail address held by a user of the apparatus; header information of the received e-mail and the address Address search means for searching for a match of the user's e-mail address stored in the storage means; call destination storage means for storing a call destination when the e-mail addresses match; contained in the received e-mail When the search address matches the broadcast address, it is set in advance to the sender address. And a transmission mail generating means for generating and transmitting a transmission mail for replying to a reception confirmation using a fixed form sentence. 2. The transmission mail creating means according to claim 1, further comprising an end reason storing means for storing the response status of the call destination when the electronic mail is received, wherein the transmission mail generating means transmits the response status of the call destination. A key telephone device with a voice storage device. 3. The key telephone apparatus according to claim 2, wherein said outgoing e-mail creating means transmits, as said response state, different fixed phrases preset for each response state of said call destination. 4. A key telephone connected to a voice storage device capable of communicating with the Internet network, wherein the voice storage device directly converts a destination address, a broadcast destination address, and a sender address from header information of a received electronic mail. Header information analysis means for recognizing; address information storage means for storing the read direct destination address and broadcast destination address; address storage means for storing an e-mail address held by a user of the apparatus; Address search means for searching for a match between the header information of the user and the e-mail address of the user stored in the address storage means; a call destination storage means for storing a call destination when the e-mail addresses match; When the search address matches the broadcast destination address contained in the Sending mail creating means for creating and sending outgoing mail for replying to the reception confirmation using a fixed phrase set in advance to the dress, wherein the key telephone set is determined by the call destination storage means. A key telephone configured to notify the user of the key telephone. 5. A key telephone main unit connected to a voice storage device capable of communicating with the Internet network, wherein the voice storage device directly receives a destination address, a broadcast destination address, and a sender from header information of a received electronic mail. Header information analysis means for recognizing an address; address information storage means for storing the read direct destination address and broadcast destination address; address storage means for storing an e-mail address held by a user of the apparatus; Address search means for searching for a match between the email header information and the user's email address stored in the address storage means; call destination storage means for storing a call destination when the email addresses match; When the search for the broadcast destination address included in the received e-mail matches, the Sending mail creating means for creating and sending a sending mail for replying to receipt confirmation using a fixed phrase set in advance to a human address, wherein the key telephone main unit corresponds to the call destination storage means The key telephone apparatus according to claim 1, wherein said key telephone apparatus is configured to make a predetermined notification to a corresponding key telephone or an external terminal so as to make a predetermined notification.