JP2001351179A - POS system - Google Patents

Abstract

(57) [Summary] [PROBLEMS] To provide a POS system capable of easily providing product-specific sales floor map information to which guidance information for a product desired by a customer is added at a low cost and without burdening an operator or the like. It is in. SOLUTION: In a POS system, storage means 3 for storing a sales floor map for each product in which sales floors for a plurality of types of goods and POS terminals are arranged, and sales floor information for inputting information relating to position data of the sales floor Input means 8; means 1 and 2 for creating merchandise-based counter map information to which guidance information from a predetermined POS terminal to the merchandise counter is added based on input of information relating to the position data of the merchandise counter; Output means 6 and 7 are provided for displaying or printing the created product-specific sales floor map information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a POS system, and more particularly, to a POS system having a sales floor guidance function.

[0002]

2. Description of the Related Art Conventionally, Japanese Unexamined Patent Publication No. Hei 5-204941 stores schematic data indicating the arrangement of customer seats in an order data processing device, and stores customer order data and seat data input from a handy terminal. When receiving the seat data, there is disclosed a technique for identifying the position of the customer seat corresponding to the seat data on the schematic diagram, printing the schematic diagram of the customer seat on the recording paper together with the order data and the seat data, and issuing an order slip. According to this device, by inputting customer order data and seat data from the handy terminal, the position of the seat can be shown in a schematic diagram together with the order data, so that even if the user is unfamiliar with the arrangement of the seats, it is easy to use. You can find the target audience.

Japanese Patent Application Laid-Open No. 7-249179 discloses that, when there is a specially conditional product, the lighting mode of the lighting equipment on the display shelf on which the product is displayed is switched to determine which product is displayed. It describes a merchandise sales registration data processing device that promptly and easily informs a customer whether a product is displayed on a shelf. According to this apparatus, it is possible to reduce the work load on the cashier who also arranges personnel for explaining products with special conditions and carries out product sales registration work on the store side.

Japanese Patent Application Laid-Open No. 8-30691 discloses that
In large stores such as supermarkets and department stores that sell a wide variety of products, shoppers can display the items they want to purchase, the display location of the specified products, and the travel course to that location on the display section of the shopping cart. The information display system to be displayed is described.In addition, this device also displays the current position while moving, it can also notify by light or sound when it reaches the target position, see the information board, The customer does not need to know the display place of the product and the course up to that point, so that the customer can shop efficiently.

[0005]

However, the apparatus disclosed in Japanese Patent Application Laid-Open No. Hei 5-204941 can smoothly find a target seat even if the user is unfamiliar with the arrangement of the seats. The purpose is to provide information for the clerk to provide smooth meals to customers, which indirectly leads to improved service to customers, but does not intend to substantially improve service to customers.

In Japanese Patent Application Laid-Open No. 7-249179, it is effective to inform a customer that the product is a specially conditioned product, but for a customer who has not come to the store to purchase a specially conditioned product. However, there is a problem that the change of the lighting mode of the product display shelf is troublesome and does not fit the atmosphere of enjoying shopping.

[0007] Further, Japanese Unexamined Patent Publication No. Hei 8-30691 discloses a method for providing the same service to all customers.
All carts used by the customer must be provided with a guide information receiving device, which results in a high system construction cost and a large amount of cost compared to the service content of the customer.

SUMMARY OF THE INVENTION In view of the above-mentioned various problems, an object of the present invention is to provide a store-by-product map information to which information on a product desired by a customer is added at low cost and without burdening an operator or the like. It is to provide a POS system that can be provided.

[0009]

The present invention employs the following means in order to solve the above-mentioned problems.

The first means is that in a POS system,
Storage means for storing a product-specific sales floor map in which sales floors and POS terminals for each of a plurality of types of goods are arranged; product sales floor information input means for inputting information relating to position data of the sales floor; Means for creating, on the basis of input of information relating to data, guidance information from a predetermined POS terminal to the commodity sales floor to which the sales information for each commodity is added; and displaying or printing the created sales floor map information for each commodity. Output means.

A second means is the first means, wherein the guide information comprises a route from the predetermined POS terminal to the designated counter and a distance therebetween.

A third means is the first means or the second means, wherein the merchandise section information input means is a bar code table of merchandise sold at each counter, and a reading means for reading a bar code of the merchandise. And position data acquiring means for acquiring position data of the merchandise counter from the read barcode.

The fourth means is the first means or the second means, wherein the merchandise counter information inputting means includes a bar code table for each merchandise sold at each counter, and an optional merchandise from the bar code table. Reading means for reading the bar code of
And position data acquisition means for acquiring position data of the merchandise counter from the read barcode.

A fifth means is the first means or the second means, wherein the merchandise section information input means includes a bar code table for each discounted merchandise flyer sold at each counter, It is characterized by comprising reading means for reading a barcode of an arbitrary product from a code table, and position data obtaining means for obtaining position data of a sales floor from the read barcode.

The sixth means is the means for creating the product-specific sales floor map according to any one of the first to fifth means, and the created product-specific sales floor map is stored in the P
An information processing apparatus comprising means for transferring to the storage means of the OS terminal is externally connected to the POS system.

According to a seventh aspect of the present invention, in any one of the first to the fifth means, the POS terminal comprises:
Means for creating the merchandise-specific sales floor map, and means for storing the generated merchandise-specific sales floor map in the storage means of the POS terminal and transferring the generated storage map to another POS terminal storage means. POS system. The POS
The information processing device externally connected to the system includes means for creating the product-specific sales floor map, and means for transferring the product-specific sales floor map created by the information processing device to the storage means of the POS terminal. And

An eighth means is the information processing apparatus according to any one of the first means to the seventh means, wherein the merchandise sales floor map information to which the guide information is added is output to the output means. The present invention is characterized in that a cumulative means is provided for accumulating the output of the product-specific sales floor map information for each product related to the product-specific sales floor map information.

[0018]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to FIGS.

FIG. 1 is a block diagram showing a system configuration of a POS system having a sales area guidance function according to this embodiment.

In the figure, 1 is a CPU for controlling the whole system, 2 is a ROM in which micro-commands for controlling the system, fixed display, a print message table and the like are stored in advance, and 3 is a touch panel pressing recognition time. , A RAM for storing the number of pressing errors, etc., 4 a buzzer for issuing a warning sound of various errors, 5 a drawer for storing sales, change, checks, etc., 6
Is a printer for printing transaction, inspection, settlement data, etc. on receipts and journal paper, 7 is an LCD for displaying key images on the touch panel, input data, error display, operation guide display, and 8 is for inputting registration and setting data. 9 is a scanner, 10 is a staff key for selecting an operator, and 11 is a PC (personal computer) externally connected to the system body.

FIG. 2 is a view showing an example of a product-specific sales floor map in one store set and displayed on the LCD 7.

As shown in FIG.
1 and POS2, and a sales floor composed of batteries (section 1), batteries (section 2), video tapes (section 3), cassette tapes (section 4), FDs (section 5), and wiring supplies (section 6). Have been. At the lower end and the left end of the drawing, coordinate scales are provided with reference to the lower left, and it is possible to freely set how many meters for one coordinate scale as described later.

FIG. 3 is a diagram showing an example of a correspondence table between department numbers and departments (stores) set and stored in the RAM 3.

Usually, almost all products have a bar code printed thereon, and the bar codes are classified into categories called divisions. Even so, they belong to department 1 (battery department).

FIGS. 4A and 4B are diagrams showing an example of the product position table and the POS position table set and stored in the RAM 3, respectively.

The product position table changes depending on the setting each time the location where the POS terminal is arranged or the location (sales floor) of the product display shelf changes. As shown in FIG. 3, the sales section of the battery has the position coordinates (14, 7),
The coordinates of the OS terminal are set similarly.

FIG. 5 shows the in-store layout, merchandise sales floor positions,
FIG. 5 is a diagram showing a touch panel display screen on which a main menu for setting a POS terminal position is set.

In FIG. 1, reference numeral 1 denotes a mode for setting the in-store layout, merchandise counter position, and POS terminal position;
Is a mode in which the in-store layout, merchandise counter position, and POS terminal position set in the setting mode are registered and stored in the RAM 3, and 3 and 4 are various inspection modes. Here, the cursor is in the setting mode.

FIG. 6 is a diagram showing a touch panel display screen on which a detailed menu of the setting mode shown in FIG. 5 is displayed.

As shown in the figure, the setting mode comprises setting menus such as a product position setting, a POS position setting, an in-store layout setting, a scale distance setting, and a setting check. It is in.

FIG. 7 is a diagram showing a touch panel display screen on which the product position setting in the setting mode of FIG. 6 is displayed.

As shown in the figure, a plurality of product groups (sections) are displayed on the left side of the touch panel display screen, and a sales floor map for each product on the sales floor is displayed on the right side. The coordinates of the light bulb department are set by touching the display (eg, the bulb department) and touching the display position (eg, the upper right end) on the product-specific sales floor map on the right side.

FIG. 8 shows the POS in the setting mode of FIG.
It is a figure showing the touch panel display screen on which the position setting was displayed.

As shown in the figure, a plurality of POS terminal groups are displayed on the left side of the touch panel display screen, and a merchandise sales floor and a sales map for each POS terminal group are displayed on the right side.
Touch any one of the POS terminal groups on the left (for example, POS2), and place it on the right-side product sales floor map (for example,
By touching (bottom left), the coordinate position of the POS terminal 2 is set.

FIG. 9 is a diagram showing a touch panel display screen displayed in the in-store layout setting in the setting mode of FIG.

As shown in the figure, the touch panel display screen is initially displayed in a grid pattern. By pressing (touching) the grid, a line is drawn and a sales floor map for each product in the store is created. can do. Further, the merchandise sales floor map can be created by an externally connected PC (personal computer) 11 and can be input through communication means. By using such a function, when the layout of the merchandise section is changed, the merchandise section map can be freely changed.

FIG. 10 is a diagram showing a touch panel display screen displayed for setting one scale distance in the setting mode of FIG.

As shown in the figure, a one-division distance is input by touching a numeric keypad shown at the bottom of the figure. The input distance is displayed as, for example, 90 cm on the display unit at the top of the figure. When the set distance is determined, the distance of one scale of the in-store layout input in FIG. 9 is determined by touching the determination unit at the bottom of the figure, and the distance calculation described later is also performed based on this.

Next, in the present POS system, after the above-mentioned various settings are completed, FIGS. 11 and 12 are used to provide sales floor map information for each product desired by the customer based on the registered various settings. It will be described using FIG.

FIG. 11 is a diagram showing an example of merchandise sales floor map information to which guidance information for merchandise desired by the customer displayed on the LCD 7 of the POS system is added.

As shown in the figure, when the POS operator is asked, for example, where the lightbulb counter is located by the customer's request, the POS operator touches the key of “counter information” from the touch panel 8 and then “ By touching the “bulb counter” key, the LCD 7 displays the route information from the POS terminal position to the bulb counter on the product-specific counter map and guidance information including the distance between them. Further, the merchandise sales section map information displayed on the LCD 7 can be printed on a receipt by the printer 6, and by passing the printed receipt to the customer, the customer can easily operate the light bulb sales section, which is a desired product sales floor. Can be reached.

Incidentally, the "bulb counter" was touch-input as the "counter guide", but in the case where the customer came to the store with the purchased light bulb, key-in the "counter guide".
By scanning and inputting the bar code of the light bulb with a scanner, the position data of the “light bulb counter” can be easily obtained.

It is not always necessary to output the receipt, and the POS staff may explain the receipt to the customer on the LCD screen display on the merchandise sales floor map information.

FIG. 12 is a flowchart showing a processing procedure up to the point at which the POS operator outputs the map information on the sales floor for each product based on the data input according to the request of the customer.

First, when the customer asks the POS
When the customer asks where the sales floor of the product that he / she wants to find is, the POS staff inputs a key of “sales guidance” on the touch panel 8. Then, in step 1, the process waits for selection of key input or scanner input. In step 2, it is determined whether or not the input is a bar code reading of a sales item desired by the customer using the scanner. In the case of barcode reading input by the scanner 9, in step 3,
Search the department number of the sales floor from the read barcode. If it is determined in step 2 that the input is not from the scanner 9, it is determined in step 4 whether the department number of the merchandise section is to be key-input. If it is not a key input of the department number, it is determined in step 5 that an error has occurred, and the operator is notified by a buzzer or screen display.

In steps 3 and 4, when a department number is retrieved or a department number is entered, in step 6, product position coordinates are retrieved from the department number. Step 7
A search is made for a route from the POS terminal position to the merchandise counter. Next, at step 8, the product-specific sales floor map information as the search result is displayed on the LCD 7. Then, step 9
, The product-specific sales floor map information as a search result
And print it on the receipt.

As can be seen from this flowchart, P
If a machine name (POS1, POS2, etc.) of the OS terminal is set, a common product-specific sales floor map can be shared by a plurality of POS terminals on the same floor without changing the product-specific sales floor map. Can be.

[0048]

According to the invention as set forth in claim 1 of the present application, in response to an inquiry about a merchandise store desired by a customer, merchandise-based store map information with guide information added immediately on a merchandise store map is displayed on a screen. Or by printing out
It is possible to easily guide the customer to the merchandise counter and improve the service.

According to the invention described in claim 2 of the present application, the route and the distance to the commodity section are displayed as the guide information, so that the customer can easily reach the commodity section.

According to the invention described in claim 3 of the present application, it is possible to easily obtain the position information on the product sales floor desired by the customer from the presented barcode of the product.

According to the invention described in claim 4 of the present application, it is possible to easily obtain the position information on the product sales floor desired by the customer from the bar code table for each product.

According to the invention as set forth in claim 5 of the present application, it is possible to easily obtain the position information on the product sales floor desired by the customer from the barcode for each discounted product posted on the discount sale flyer.

According to the invention described in claim 6 of the present application, the PC
By creating a product-specific sales floor map using an information processing device such as a (personal computer) and transmitting it to each POS terminal, it is possible to easily obtain a product-specific sales floor map at each POS terminal.

According to the invention described in claim 7 of the present application, a sales floor map for each product created by an arbitrary POS terminal is stored in another POS terminal.
By transferring the same product-specific sales floor map to the terminal, the trouble of creating a product-specific sales floor map at each POS terminal can be saved.

According to the invention as set forth in claim 8 of the present application, since the total data can be provided together with the sales data at the time of the settlement process, it can be used as a study material in the sales strategy.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a system configuration of a POS system having a sales area guidance function according to an embodiment of the present invention.

FIG. 2 is a diagram showing an example of sales floor map information for each product in one store set and displayed on an LCD 7;

FIG. 3 is a diagram showing an example of a correspondence table between department numbers and departments (stores) set and stored in a RAM 3;

FIG. 4 is a diagram showing an example of a product position table and a POS position table set and stored in a RAM 3;

FIG. 5: In-store layout, merchandise counter location, and POS
FIG. 5 is a diagram showing a touch panel display screen on which a main menu for setting a terminal position is displayed.

6 is a diagram showing a touch panel display screen on which a detailed menu of a setting mode shown in FIG. 5 is displayed.

7 is a diagram showing a touch panel display screen on which a product position setting in the setting mode of FIG. 6 is displayed.

8 is a diagram showing a touch panel display screen on which a POS position setting in the setting mode of FIG. 6 is displayed.

9 is a diagram showing a touch panel display screen on which in-store layout settings in the setting mode of FIG. 6 are displayed.

10 is a diagram showing a touch panel display screen displayed for setting in one scale distance setting in the setting mode of FIG. 6;

FIG. 11 is a diagram illustrating an example of merchandise sales floor map information for merchandise desired by a customer displayed on the LCD of the POS system.

FIG. 12 is a flowchart showing a processing procedure until the POS operator outputs merchandise-based counter map information based on data input by a customer's request.

[Description of Signs] 1 CPU 2 ROM 3 RAM 4 Buzzer 5 Drawer 6 Printer 7 LCD 8 Touch panel 9 Scanner 10 Person in charge key 11 PC (PC)

Claims (8)

[Claims] 1. A storage unit for storing a sales floor map for each product in which sales floors and POS terminals for a plurality of types of products are arranged, a sales floor information input means for inputting information relating to position data of the sales floor, Means for creating merchandise-based counter map information to which guidance information from a predetermined POS terminal to the merchandise counter is added based on input of information relating to the merchandise counter position data; Output means for displaying or printing the POS. 2. The POS system according to claim 1, wherein the guidance information includes a route from the predetermined POS terminal to the designated counter and a distance therebetween. 3. The merchandise section information input means according to claim 1, wherein the merchandise counter information input means includes a bar code table of merchandise sold at each counter, a reading means for reading a bar code of the merchandise, and a read bar code. POS system comprising: position data acquisition means for acquiring position data of a merchandise sales floor from. 4. The commodity sales floor information input means according to claim 1, wherein the commodity sales floor information input means reads a bar code table for each commodity sold at each sales floor and reads a bar code of an arbitrary commodity from the bar code table. And a position data acquisition unit for acquiring position data of a merchandise counter from the read barcode. 5. The commodity sales floor information input means according to claim 1, wherein the commodity sales floor information input means includes a bar code table for each discounted commodity of a discount sale flyer sold at each sales floor, and an arbitrary commodity from the bar code table. A POS system comprising: reading means for reading the barcode of the item (1); and position data obtaining means for obtaining position data of a merchandise counter from the read barcode. 6. The method according to claim 1, wherein the means for creating the product-specific sales floor map and the created product-specific sales floor map are transferred to the storage means of the POS terminal. Characterized in that an information processing apparatus comprising means is externally connected to the POS system.
system. 7. The POS terminal according to any one of claims 1 to 5, wherein the POS terminal is configured to generate the product-specific sales floor map, and to display the generated product-specific sales floor map on the POS terminal. Means for storing in a storage means and transferring to a storage means of another POS terminal. 8. The product-specific sales floor map information according to claim 1, wherein the product-specific sales floor map information to which the guide information is added is output to the output unit. A POS system comprising a totaling means for accumulating the output of the product-specific sales floor map information for each product according to the above.