JP2000331072A - Agent holding type home-delivery system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the dependability of the service of an agent by requesting a customer to visit the agent for article reception on the basis of predetermined data when an article arrives at the agent and blanking the required data when the article is received by the customer. SOLUTION: This system is constituted of a computer 1, a keyboard 2, a bar code reader 3, a modem 4, a communication line 5, a cellular telephone 6 and a pager 7. In such structure, when the article is received from a sender, a code, a message to the customer, for example the telephone number, name and desired agent, are attached to the article. Then the article is carried to the agent, the customer is contacted using the data attached to the article at the point of time when the article arrives at the agent, a fact that the article is at a receivable state is informed and the visit is request. When the customer visits the agent to receive the article, a series of slip codes is compared with the character message of the arrival of a parcel such as the customer's cellular telephone 6 and when the parcel is verified, it is transferred. Then the data attached to the article is blanked.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an agent-delivered home delivery system.

[0002]

2. Description of the Related Art Physical distribution systems are changing daily with the improvement of electronic technology and the spread of vehicles, and are in a state of responding to the demands of senders, carriers, and customers. However, since the customers are busy with daily chores, tasks, and the like, they are required to be free from time constraints, or carriers are required to eliminate delivery waste due to the absence of customers. . In addition, the situation where it is necessary to minimize the traveling of the vehicle and contribute to the global environment by eliminating the occurrence of the delivery waste and reliably delivering the vehicle, or by eliminating the waste of the vehicle sending each item individually to each customer. It has become.

[0003] Accordingly, goods (packages, deliveries, various products such as tools and utensils, and various goods such as parts) are reliably delivered to customers.
Alternatively, a search for a home delivery system that allows a customer to pick up a product at an agent store (for example, a convenience store “Conzini”) using conventional techniques will find the following documents.

(1) An offline authentication system disclosed in Japanese Patent Application Laid-Open No. Hei 10-222574, in which the contents are an online shopping
It is a system with the agency and the customer, generates a certification coat using an ID cart, delivery note, bar coater, etc., and passes the goods to predetermined customers through reading of this coat. With this configuration, the customer can select an agent and go to the store for goods. Accordingly, an object of the present invention is to maintain the global environment by eliminating troublesome traveling through reliable and efficient delivery of goods and efficient delivery, and to satisfy customer's wishes.

(2) A logistics system using a communication network disclosed in Japanese Patent Application Laid-Open No. 9-330354, the contents of which are a manufacturer, transporter, agency, customer ordering and receiving mechanism using the Internet. Is to use the Internet to place an order and efficiently send the order to the customer. The purpose is to allow the customer to check the flow of the goods or to have the customer go to get it.

(3) The delivery management system disclosed in JP-A-10-162065,
Contents include logistics service using the Internet, personal service, and agency
(Agency store), the structure of the customer, the order is made by the customer using the Internet, the order is sent to the customer efficiently, long-term storage can be confirmed at the agency,
In addition, it is an object of the present invention to be able to receive goods without being restricted by the business hours of a logistics company by using an agency store.

(4) The baggage delivery system disclosed in Japanese Patent Laid-Open No. 4-147375,
The content is that the agency (baggage agency) uses the communication network,
The purpose of the present invention is to know in advance the goods that have arrived at their own luggage agency, the arrival time of the goods, and the recipients, eliminate wasteful delivery, and improve the efficiency and reliability of delivery.

[0008]

The above documents (1) to (4)
It is a configuration that employs a wide range of systems such as online and network, and is a personal computer terminal device using personal computer communication.
The problem is that it is not always used or simple and low-cost use, not simple terminal equipment such as HS / pocket pocket, etc. There is a problem such as hindrance to the certification and confirmation work of etc.

The documents (1) to (4) employ a wide range of systems such as an online system and a network, so that the system becomes a very large system and requires specialized knowledge and operation for handling. And there is also a problem in that there is a problem in terms of price. Documents (1) to (4) use a communication means (text mail) such as a mobile phone, PHS, or a pocket phone, and the customer voluntarily goes to an agency at a desired date and time and receives the goods. It is not a system, and there is a problem that nobody can use it easily and at low cost.

[0010] As described above, the documents (1) to (4) adopt a wide range of systems such as online and network, and are not commanded or operated by the agency. For example, there is a problem that the contact with the local residents or the simplicity, security, or casual atmosphere of the local residents is lost.

[0011]

Means for Solving the Problems The invention according to claim 1 is applied to a customer.
If the (recipient) comes to pick up the goods, the person (hander, employee, etc.) of the goods distributor will use a computer (including online, network, etc.) The slips displayed as the handling slip number “slip coat No.”) or the coat No. (the handling slip number “slip coat No.”), and the package arrival character message and / or e-mail etc. of the customer's mobile phone, PHS, and pocket mail Coats are compared, and if certified, the goods are delivered to ensure accurate delivery of the goods to the customer and the reliability of the business of the agency, or release of the customer's time restraint, arrival letter text message and / or Or, using a series of slips such as e-mail, to prevent customers from making mistakes outside of their home, to reduce waste when the delivery side is absent, and to improve efficiency by replacing individual delivery with collective delivery An object of the present invention, such as possible to reduce the Ppu.

[0012] Claim 1 receives the goods from the sender, and attaches the coat ゛ to the goods on the spot or in advance and a message to the customer, for example, a telephone number, a name, and a desired agent, and stores the items in the agent. When the customer arrives at the agency, the customer is contacted based on the data attached to the item to inform the customer that the item is ready to be received, and the customer is requested to visit the store. Customer contact means for performing, based on the customer contact means, customer contact completion means for deleting the data when the customer receives the item;
This is an agent-reserved home delivery system composed of

According to the second aspect of the present invention, it is possible to appropriately deal with the elimination of the traps in the home delivery system such as storage and delivery of goods, for example, in the case of the expiration date, the gastronomy period, the improvement of safety, or the time limit. Provide a home delivery system.

[0014] Claim 2 receives the goods from the sender, and attaches the coat ゛ to the goods on the spot or in advance and a message to the customer, for example, a telephone number, a name, a desired agency, and stores the items in the agency. When the customer arrives at the agency, the customer is contacted based on the data attached to the item to inform the customer that the item is ready to be received, and the customer is requested to visit the store. Customer contact means for performing, based on the customer contact means, customer contact completion means for deleting the data when the customer receives the item;
And a return means for returning, to the sender, the goods whose retention period has passed in the agency, the agency-reserved home delivery system.

[0015]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The flow of a home delivery system will be described below. Receiving the goods from the sender (ST-1) ↓ Allocate one of a series of slip coats に to the goods and fill in the telephone number, the place of detention (contractor), etc. (ST-2) ↓ Place the goods near the customer or Dispatch to the desired agent (ST-3) ↓ The goods arrive at the nearest agent (ST-4) ↓ Read a series of voucher coats of the goods with a hard coater writer to the computer. Or enter the slip code on the computer with the key (register)
At the same time, enter the customer's phone number (ST-5) ↓ Proceed to all (ST-6) or YES (ST-7) Return to NO (ST-5) ↓ Operate the computer keypad to start the call Yes (ST-7) ↓ Notify the customer of the agency and the slip coat ゛ by text message and / or mail (ST-8) ↓ All (ST-9) YES (ST-10) NO (ST-10) Return to 8) ↓ Whether the customer has arrived (ST-10) ↓ Compare the customer's mobile phone / PHS / packet header character message and / or e-mail etc.'s voucher coat with the computer's voucher coat to see if they match or not. In this case (ST-11) ↓ Give the goods to the customer (ST-12). ↓ Mark the completion data on the registered data in the computer (ST-1
3) ↓ Check if all customers have arrived (ST-14) ↓ Proceed to YES (ST-16) if it is in the retention (storage) period NO Contact the sender via an agency (ST-15) ↓ For the next The operation of the example ends in the process of processing the inside (ST-16).

[0016]

FIG. 3 is a system configuration diagram of the present invention. 1 is a computer, 2 is a keyport, 3 is a harcourt writer, 4 is a modem, 5 is a communication line, 6 is a mobile phone, and 7 is a pocket level. Shown respectively. The method of this operation has already been described. 8 shows a data structure diagram.
In addition, the input of the slip coat 入 力 adopts an input at an agency or an input using communication such as the Internet. FIG. 8 shows an example of the data structure shown in FIG.

[0017]

According to the first aspect of the present invention, the goods are received from the sender, the slip coat ゛ or a message to the customer is attached, the goods are transported to the agency, and when the goods arrive at the agency, The customer is contacted based on the data attached to the item to inform the customer that the item is ready to be received, and based on the customer contact means for requesting the customer to visit the store and the customer contact means based on the customer contact means. And means for completing customer contact upon deleting the data upon receipt of the goods. Therefore, there are the following effects. If the customer comes to pick up the item, the agent of the item will be certified by comparing the computer's voucher coat with the customer's mobile phone / PHS / pocket mail letter message and / or mail etc. voucher coat. You can hand over the goods when you are. It is possible to accurately deliver goods to the customer, to ensure the reliability of the business of the agency, or to release the time constraint of the customer. It is possible to prevent customers from making mistakes at home other than by using the mail slip coater, to reduce waste when the delivery side is absent, and to improve efficiency by replacing individual delivery with collective delivery. It helps reduce vehicle travel and delivery efficiency, and helps to reduce traffic congestion or reduce exhaust emissions.

According to the invention of claim 2, the goods are received from the sender, the slip coat ゛ or a message to the customer is attached, the goods are transported to the agent, and when the goods arrive at the agent, the items are attached to the item. The customer is notified based on the received data that the item is ready to be received, and the customer has received the item based on the customer contact means for requesting the customer to visit the store and the customer contact means. At this time, it is composed of customer contact completion means for deleting data, and return means for returning goods whose retention period has passed at the agent store to the sender. Therefore, there are the following effects. Storage of goods,
It is possible to appropriately deal with the elimination of the trouble of the delivery system such as delivery, for example, in the case of the expiration date, the gastronomy period, the improvement of safety, or the time limit.

[Brief description of the drawings]

FIG. 1 is a flowchart illustrating a part of a system operation according to the present invention.

FIG. 2 is a flowchart of another part of the system operation of the present invention.

FIG. 3 is a diagram illustrating an example of a configuration of a system operation according to the present invention.

FIG. 4 is a diagram showing an example of a data structure diagram of the present invention.

[Explanation of symbols]

 1 Computer 2 Keyport 3 Harcourt writer 4 Motor 5 Communication line 6 Mobile phone 7 Pocket hole 8 Data structure

Claims (2)

[Claims] 1. Receiving an item from a sender, attaching the item on the spot or in advance to the item with a coat の and a message to the customer, such as a telephone number, a name, and a desired agent, and transporting the item to the agent. When the customer arrives at the agency, the customer is contacted based on the data attached to the article to inform the customer that the article is ready to be received, and to contact the customer requesting the customer to visit the shop. Means, and customer contact completion means for deleting the data when the customer receives the article based on the customer contact means. 2. Receiving the goods from the sender, attaching the goods to the customer on the spot or in advance, and providing the customer with information such as a telephone number, a name, and a desired agent, and transporting the items to the agent. When the customer arrives at the agency, the customer is contacted based on the data attached to the article to inform the customer that the article is ready to be received, and to contact the customer requesting the customer to visit the shop. Means, based on the customer contact means, when the customer receives the item, a customer contact completion means for deleting the data; and return means for returning the item after the retention period at the agency to the sender. , Which consists of an agency-reserved home delivery system.