JP2000030153A - Discount service system intelinking customer visit result - Google Patents

Abstract

PROBLEM TO BE SOLVED: To obtain a system for automating a discount service upon purchasing articles by controlling the update of a customer's result information master for operating a discount service with a designated sum of money from the retail price of merchandise purchased by a customer, and transferring the discount service to the next visit when the discount service is not used by the customer. SOLUTION: A transfer discount sum is obtained by referring to a customer's result information master 60 from customer information inputted from an inputting device 10. A discount sum equivalent to a calculated sales total sum is obtained by referring to a discount master 50 after the sales total sum is established. A customer is allowed to confirm whether or not the discount service should be used, and a corresponding operation is executed. Then, sales data are transaction outputted, and the output of a slip is operated by an outputting device 30. When the discount service is not used, the sales data are outputted, and the customer's result information master 60 is updated by adding the day discount sum. Thus, discount management for each customer is automated, and the efficiency of a sales task is improved.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a sales management system for stores and the like, and more particularly to a discount service system for merchandise purchased by customers.

[0002]

2. Description of the Related Art As a product sales promotion service, a service using a paper card has been widely used. For example, each time a customer purchases a product at a store, the customer gives the customer a piece of paper to which points corresponding to the purchase price have been given. Offer discount services or giveaways. Alternatively, when the customer first purchases a product at the store, hands the customer a paper card with a mark corresponding to the number of points corresponding to the purchase price, and when the customer brings the paper card the next time the product is purchased, At the time of settlement, a mark for points corresponding to the purchase price is given, and when a predetermined point is reached, a discount service is provided from the current purchase price.

[0003]

However, the above-described discount management method using a paper card has the following problems.

[0004] The first problem is that the discount amount that a customer receives when purchasing a product is not clear.

[0005] The reason is that the discount amount is not specified in the output result of a slip or the like.

A second problem is that no compensation is made when the customer loses the card (paper) and does not bring it.

[0007] The reason is that, since the store does not hold customer data, it is not possible to make up for it.

[0008] A third problem is that it is unclear when a customer will be entitled to service.

The reason is that when accumulating points and the like, the customer is not notified of the points and the like each time.

As a discount service in the sale of goods, for example, Japanese Patent Application Laid-Open No. Hei 5-189666 proposes a processing device that changes the discount rate depending on the price of the goods or the amount of the purchase amount of the customer. Also, JP-A-7-2
No. 39979 discloses product sales registration data that allows a person who does not own a customer-supplied storage medium or a person who does not bring the same day to receive a discount service equivalent to a point service based on a point giving function evenly. Processing devices have been proposed.

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned problems, and it is an object of the present invention to provide a system for automating a discount service for a customer's product purchase.

[0012]

SUMMARY OF THE INVENTION The present invention, which achieves the above-mentioned object, comprises a customer record information master which holds a carry-over discount amount for each customer in a store or the like. In conjunction with the actual performance and the purchase price, a discount service of the specified amount is provided from the general selling price of the product purchased by the customer, and if the customer does not use the discount service, the discount is made according to the sales amount of the day. The customer performance information master is updated and controlled so that the amount is carried over to the next time the customer comes to the store.

[0013]

Embodiments of the present invention will be described. The present invention, in its preferred embodiment, a merchandise master storing the sales unit price of the merchandise, a discount master storing the discount data of the merchandise, a customer record information master holding a carry-over discount amount for each customer, In a data processing device comprising an input unit and an output unit, (a) at the time of the sales settlement of a purchased product of a customer, a carry-over discount amount is acquired by referring to the customer performance information master based on customer information;
(B) Refer to the product master for the purchased product of the day and calculate the sales amount using the normal unit price. (C) Refer to the discount master after determining the total sales amount and correspond to the total sales amount. (D) add up the discount amount of the customer performance information master and the discount amount of the day to calculate a usable discount amount, and (e) if the customer does not use the discount service, The above-described processes (a) to (e) of updating the customer record master with a discount amount corresponding to the sales amount of the day and carrying over to the next visit to the store are performed. The processes (a) to (e) are realized by programs executed by the data processing device. These programs are stored in a storage medium, read out to a memory by the data processing device, and executed, whereby the present invention is implemented. The invention may be implemented.

[0014]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing a system configuration according to an embodiment of the present invention. Referring to FIG. 1, the present embodiment includes a data processing device, and includes an input device 10, an output device 30,
Product master file 40 and discount master file 50
, A customer record master file 60, and the business application 20 running on the data processing device. It should be noted that the data processing device may be constituted by a POS terminal used for settlement work in a store or the like, and various masters may be a master file provided in a center to which the POS terminal is connected, or a center file. May be copied to the POS terminal side.

The input device 10 inputs customer information. The merchandise master 40 holds a normal unit price of the merchandise, the customer performance information master 60 holds discount carryover information for each customer, and the discount master 50 holds a discount amount corresponding to the sales amount. The output device outputs the details of the sales data as a slip.

Referring to FIG. 1, the operation of this embodiment will be described in detail.

Procedure 1: Based on the customer information input from the input device 10, the customer performance information master 60 is referred to, and the carry-over discount is acquired.

Step 2: A purchased product on the day is input, and the sales amount is calculated from the product master 40 using the normal unit price of the product.

If there are a plurality of products purchased by the customer, steps 1 and 2 are repeated to calculate the total sales amount.

Step 3: After the total sales amount is determined, a discount amount corresponding to the calculated total sales amount is obtained with reference to the discount master 50.

Step 4: The discount amount of the customer record information master 60 and the discount amount of the day are added to calculate an available discount amount. The usage amount is equal to or less than the total sales amount.

Step 5: Next, it is confirmed whether the customer uses the discount service, and a corresponding operation (service presence / absence) is performed. Then, the sales data is output as a transaction and the slip is output by the output device. The output information includes a product description, a discount use amount, a carry-over discount amount, and the like.

Step 6: When the discount service is used after the sales data is output as a transaction, the customer record master 60 is updated according to the sales data. At this time, if all the carry-forward discount amounts have been used, the clear is performed, and otherwise, the discount use amount is updated with the amount subtracted from the total discount amount.

Step 7: If the discount service is not used, after outputting the sales data, the customer record master 60
Is updated by adding the discount amount on the day.

In the above embodiment, the customer record master holds the carry-over discount amount for each customer, so that the customer can carry out discounts on purchased products without bringing a paper card or the like, The discount information is also printed and output on sales slips (receipts).

[0026]

As described above, according to the present invention,
Contribute to sales promotion by promoting customer visits and raising purchase awareness, and at the same time, automating discount management for each customer,
This has the effect of increasing the efficiency of sales operations and reducing the work load.

The reason is that, in the present invention, a discount method of the total price is performed so that the customer can understand and satisfy the most easily, and the discount amount is carried forward, and these processes are automated. Because it is.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an embodiment of the present invention.

[Explanation of symbols]

 Reference Signs List 10 input device 20 business application 30 output device 40 product master 50 discount master 60 customer record master

Claims (4)

[Claims] A customer performance information master for holding a carry-over discount amount for each customer is provided. In selling value at the time of product sale, the customer's purchase performance is linked to the customer's visit performance and purchase price. From the selling price, if the customer performs a discount service of a specified amount, and the customer does not use the discount service, the customer record information master is made to carry over the discount amount at the next visit of the customer according to the sales amount of the day. Update control service, characterized in that the customer visit results linked discount service system. 2. A merchandise master storing a normal sales unit price of the merchandise, a discount master storing discount data of the merchandise, a customer performance information master storing a carry-over discount amount for each customer, input means, Output means; and (a) at the time of sales settlement of a purchased product of the customer, obtains a carry-over discount amount by referring to the customer performance information master based on customer information; and (b) obtains the product for the purchased product on the day. (C) obtaining the discount amount corresponding to the total sales amount by referring to the discount master after determining the total sales amount, referring to the master, and calculating the sales amount using the normal unit price; The discount amount of the performance information master is added to the discount amount of the day to calculate a usable discount amount. (E) If the customer does not use the discount service, the discount amount corresponding to the sales amount of the day is used. Means for controlling the above (a) to (e), which updates the customer record master and carries over to the next visit to the store. 3. A step of: (a) obtaining a carry-over discount amount by referring to the customer performance information master that holds a carry-over discount amount for each customer based on customer information at the time of sales settlement of a purchased product of the customer; (b) on the day (C) calculating a sales amount by using a normal unit price with reference to a product master storing a sales unit price of the product for the purchased product; (c) discounting storing discount data of the product after determining the total sales amount; Acquiring a discount amount corresponding to the total sales amount by referring to a master; (d) calculating a usable discount amount by adding the discount amount of the customer performance information master and the discount amount of the day; (E) when the customer does not use the discount service, updating the customer record master with the discount amount corresponding to the sales amount of the day and carrying over to the next visit to the store; Including, customers coming to the store experience conjunction discount service method. (A) processing for acquiring a carry-over discount by referring to the customer performance information master that holds a carry-over discount for each customer based on customer information at the time of sales settlement of a product purchased by the customer; (C) a process of calculating a sales amount by using a normal unit price with reference to a product master storing a sales unit price of the product for the purchased product, and (c) a discount storing the discount data of the product after the total sales amount is determined. A process of referring to a master to obtain a discount amount corresponding to the total sales amount; (d) a process of calculating a usable discount amount by adding the discount amount of the customer performance information master and the discount amount of the day; (E) When the customer does not use the discount service, the customer performance master is updated with the discount amount corresponding to the sales amount of the day and the process is carried over to the next visit to the store. Processing, recording medium recording a program to be executed by the data processor.