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IN2014MU00694A - - Google Patents

Info

Publication number
IN2014MU00694A
IN2014MU00694A IN694MU2014A IN2014MU00694A IN 2014MU00694 A IN2014MU00694 A IN 2014MU00694A IN 694MU2014 A IN694MU2014 A IN 694MU2014A IN 2014MU00694 A IN2014MU00694 A IN 2014MU00694A
Authority
IN
India
Prior art keywords
service
qualities
value
stakeholders
list
Prior art date
Application number
Inventor
Anand Kumar
Doji Samson Lokku
Nikhil Ravindranath Zope
Original Assignee
Tata Consultancy Services Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Tata Consultancy Services Ltd filed Critical Tata Consultancy Services Ltd
Priority to IN694MU2014 priority Critical patent/IN2014MU00694A/en
Priority to US14/633,345 priority patent/US20150310373A1/en
Publication of IN2014MU00694A publication Critical patent/IN2014MU00694A/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06395—Quality analysis or management

Landscapes

  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Educational Administration (AREA)
  • Operations Research (AREA)
  • Marketing (AREA)
  • Game Theory and Decision Science (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Stored Programmes (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Disclosed is a system for designing one or more services delivering value to one or more stakeholders. The identification module may identify one or more stakeholders associated with a service. The process determination module determines one or more existing processes implemented by the one or more stakeholders for creating a value associated to the service. The value determination module determines a list of values pertaining to the service. The service quality retrieving module retrieve a plurality of service qualities and a plurality of process qualities from a service quality master list and a process quality master list respectively. The correlation module correlates each value, present in the list of values, with the plurality of service qualities in order to identify one or more service qualities of the plurality of service qualities. The service definition module defines a service breakdown structure and a process breakdown structure associated with the service.
IN694MU2014 2014-02-27 2014-02-27 IN2014MU00694A (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
IN694MU2014 IN2014MU00694A (en) 2014-02-27 2014-02-27
US14/633,345 US20150310373A1 (en) 2014-02-27 2015-02-27 System and method for designing services delivering value to stakeholders

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
IN694MU2014 IN2014MU00694A (en) 2014-02-27 2014-02-27

Publications (1)

Publication Number Publication Date
IN2014MU00694A true IN2014MU00694A (en) 2015-09-25

Family

ID=54335109

Family Applications (1)

Application Number Title Priority Date Filing Date
IN694MU2014 IN2014MU00694A (en) 2014-02-27 2014-02-27

Country Status (2)

Country Link
US (1) US20150310373A1 (en)
IN (1) IN2014MU00694A (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11811651B2 (en) * 2020-09-11 2023-11-07 Juniper Networks, Inc. Apparatus, system, and method for steering traffic over network slices

Family Cites Families (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6715145B1 (en) * 1999-08-31 2004-03-30 Accenture Llp Processing pipeline in a base services pattern environment
US7464163B1 (en) * 2000-07-27 2008-12-09 International Business Machines Corporation Service provisioning via attribute-based subscription
US20040107131A1 (en) * 2002-11-15 2004-06-03 Wilkerson Shawn R. Value innovation management system and methods
US20050043979A1 (en) * 2003-08-22 2005-02-24 Thomas Soares Process for executing approval workflows and fulfillment workflows
US20060265272A1 (en) * 2005-05-17 2006-11-23 Bosa Patrick A System and methods for re-evaluating historical service conditions after correcting or exempting causal events
US20070180061A1 (en) * 2006-02-02 2007-08-02 International Business Machines Corporation Methods and apparatus for interactive specification of context-sensitive sevice level agreements; for provisioning of resources required during service delivery events regulated by service level agreements; and for monitoring compliance with service level agreements during service delivery events
US8311879B2 (en) * 2008-06-17 2012-11-13 Valkre Solutions, Inc. System and method for customer value creation
US8301488B2 (en) * 2009-08-18 2012-10-30 Accenture Global Services Limited Determination of decision support data concerning customer satisfaction improvement techniques
WO2011149558A2 (en) * 2010-05-28 2011-12-01 Abelow Daniel H Reality alternate
US8527310B1 (en) * 2011-07-22 2013-09-03 Alcatel Lucent Method and apparatus for customer experience management

Also Published As

Publication number Publication date
US20150310373A1 (en) 2015-10-29

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