HK1178138B - Elevator system - Google Patents

Description

Elevator system

Technical Field

The present invention relates to elevator control. More particularly, the invention relates to an automatic type design for calls and a method and system for performing elevator control based on type.

Background

In elevator systems, the giving of calls usually takes place by means of up/down pushbuttons in the elevator lobby, by means of which pushbuttons the passenger indicates his/her desired direction of travel and further, after the elevator has reached the floor where the passenger is located, his/her desired destination floor is indicated by means of pushbuttons in the elevator car. The use of so-called destination call systems is increasing, in which each passenger already gives his/her individual destination call at the departure floor before entering the elevator car. A frequent problem in hospitals, elderly apartments and many other buildings is that large-sized loads, such as hospital beds or wheelchairs, are moved by elevators, which take up many floor areas of the elevator car with respect to their weight. In this case, it appears that new passengers can no longer enter the elevator car, although there should be sufficient room in the elevator car based on the measured car load. As a result, the elevator car serving the call is unnecessarily parked at the elevator lobby even if the presenter of the call does not enter the elevator car, in which case the transport capacity of the elevator system decreases and the passengers become frustrated because they have to give their call again and have to wait for the next elevator.

Efforts have been made to solve this problem by adding to the call-giving devices a dedicated button indicating the type of call, by means of which button e.g. a passenger moving in a wheelchair can order an elevator car containing sufficient space for the wheelchair. However, adding buttons of the aforementioned type to a call-giving device tends to make the call-giving device complicated and confusing to use. In addition, it should be known exactly from the installation stage of the elevator system which types of buttons are necessary during operation of the elevator system, because adding new types of buttons to the call-giving devices is an awkward and expensive, and sometimes even impossible procedure. Furthermore, the threshold limit of the car load weighing device, which is used to identify the degree of loading of the elevator car, must often be adjusted to be unnecessarily small in order to avoid unnecessary stops.

Disclosure of Invention

The object of the present invention is to eliminate or at least reduce the above-mentioned disadvantages occurring in the prior art described above. It is also an object of the invention to disclose a solution by which one or more of the following objects can be achieved:

-increasing the transport capacity of the elevator system,

-a simplified call-giving device for receiving a call,

better consideration of the needs of different user groups than before in elevator service,

-speeding up the call giving,

improving passenger comfort and service level in the elevator system,

solutions for new user classes and call types can be easily added,

-an increase in evacuation efficiency in special situations,

solutions suitable for use in connection with conventional up/down buttons and in connection with destination call panels.

Some embodiments of the invention are also presented in the description part and drawings of the present application. The inventive content of the application can also be defined differently than in the claims presented below. The inventive content may also consist of several separate inventions, especially if the invention is considered in the light of expressions or implicit sub-tasks or from the point of view of advantages or categories of advantages achieved. In this case, some of the attributes contained in the claims below may be superfluous from the point of view of separate inventive concepts. The features of the various embodiments of the invention can be applied within the scope of the basic idea of the invention in combination with other embodiments.

The invention discloses a method for controlling an elevator system. The elevator system comprises at least one elevator, call-giving devices in the elevator lobbies and means for detecting in a desired identification area a contact pattern directed onto a floor surface of at least one elevator lobby. According to the invention, at least one user to be associated with a call given from an elevator lobby is classified on the basis of the contact pattern produced by the user, the type data of the call is connected to the call on the basis of the aforementioned classification, and the call and its type data are transmitted to the control system of the elevator system for controlling the elevator. In this context, the term "user" refers to any person, object or cargo to be transported by the elevator. The user generates a contact pattern on the floor surface that is characteristic of the user, based on which the users can be classified and distinguished from each other. The user may be, for example, a person, a shopping cart, a hospital bed, a freight cart, a wheelchair, a suitcase, a convoyer, or the like. The user category may be specified by recording a unique reference pattern for the category in memory and by comparing the contact pattern generated by the user with the recorded reference pattern. A "call" in this context refers to a landing call given by means of an up/down button in an elevator lobby, which call indicates the departure floor and the direction of travel of the user, or it may be a destination call given by means of a destination call panel, which destination call indicates the departure floor and the destination floor of the user. The type data of the call refers to information that determines the type of delivery to be associated to the call, e.g. whether wheelchair delivery, patient delivery, cargo delivery, passenger delivery, etc. is involved. Information about the number of people to be associated to the call can also be connected to the type data if the passenger is travelling in a group.

The invention also discloses an elevator system comprising at least one elevator, a control system of the elevator system, and call-giving appliances in the elevator lobby. At least one elevator lobby comprises contact pads for detecting contact patterns directed onto the floor surface of the lobby. The contact pads are connected to an analysis device which classifies at least one user to be associated to a call given from the elevator lobby on the basis of the contact pattern generated by the user. The analysis appliance gives the call based on the aforementioned classified connection type data and transmits the call and its type data to the control system of the elevator system for controlling the elevator.

In one embodiment of the invention, the operating profile connected to the call, according to which the elevator car serving the call is controlled, is determined on the basis of the type data of the call. A travel profile refers to parameters and behavior rules by which the elevator car is controlled during call service, e.g. travel speed, acceleration of the elevator car, opening time of the doors of the elevator car, etc. Thanks to this embodiment the driving comfort and driving safety are improved, because more special needs of users belonging to different categories can be considered than before in the control of the elevator.

In one embodiment of the invention, the calling area is specified from the identification area, and the call is automatically generated when a user belonging to a predetermined category is detected in the calling area. Due to this embodiment, the call presentation of certain users can be automated and they can reach the destination faster.

In one embodiment of the invention, at least two users to be associated to a call are identified and data defining the size of a group formed by said users are connected to type data of said call. Data defining the size of a group are e.g. the number of persons belonging to a group and/or the space requirement of the group in the elevator car. The call is served by an elevator car that includes enough space for all members of the group, in which case users belonging to the same group are not separate and do not move away from each other when transferring from one floor to another.

In one embodiment of the invention, the motion of the user in the identified area is monitored. If it is detected that the user giving the call leaves the identification area, the call given by the user is cancelled. Thanks to this embodiment unnecessary stops of the elevators caused when a person decides to leave the elevator lobby after giving his/her call to the elevator system can be avoided.

In one embodiment of the invention, the category of the user is determined by comparing the contact pattern generated by the user with a predetermined reference pattern. Using the reference pattern speeds up the classification and improves the reliability of the classification.

In one embodiment of the invention, a new user category is established by using the contact pads to teach the user the contact pattern characteristics and by adding the pattern to the reference pattern used in the user's classification. In an embodiment, objects/goods belonging to a new user category or other corresponding users are brought into the identification area and the contact pattern thus obtained is registered. Thanks to this embodiment, the teaching of new user classes and reference patterns to be connected to them is fast and easy.

In one embodiment of the invention, the presence of users in an identified area during an abnormal situation is monitored. If the users are detected in the identification area, information about their presence and the floor at which they are located is transmitted to the elevator system and/or to the evacuation management system. Thanks to this embodiment, evacuation of the building can be more efficient and e.g. disabled persons can be rescued quickly and safely using elevators.

In one embodiment of the invention, the congestion prevailing in the elevator lobby and its severity are identified. If congestion is detected, one or more elevator cars are dispatched to the congested elevator lobby. Thanks to this embodiment the waiting time of passengers in a crowded situation can be shortened and the transport capacity of the elevator system can be directed to those floors where transport is most needed.

In one embodiment of the invention, the user's motion in the identified area is monitored. If it is detected that a user is attempting to enter the wrong elevator car, a guidance message is generated that generates a warning regarding the wrong elevator car. Thanks to this embodiment the passengers entering the wrong elevator car and unnecessary travel caused thereby can be reduced. For example, if the presenter of the call has pressed the down button and he/she tries to enter the elevator in the up direction, the guidance means in the elevator car and/or the elevator lobby guides the passenger to use some other elevator that is going downwards. In a destination call system the elevator car serving the user is exactly known, so it can inform the passenger who is trying to enter the wrong elevator car in a guidance message.

In one embodiment of the invention the transfer of a user who has given a call into the elevator car serving said call is monitored and a departure permission is given to the elevator car on the basis of the aforementioned monitoring. Thanks to this embodiment the transport capacity of the elevator system can be accelerated more efficiently and to the destination, because the elevator car can send a run immediately after all users served by the elevator car have taken a ride in the elevator car.

In one embodiment of the invention the free space of the elevator car arriving in the elevator lobby is determined. If no or even one potential user of the arriving elevator car is to enter the elevator car in the elevator lobby, the elevator car moves past the elevator lobby without stopping (so-called by-pass function). A potential user refers to a user who is attempting to enter an arriving elevator car based on a given call and/or based on the user's location. Owing to this embodiment, unnecessary stops can be avoided, while the transport capacity of the elevator system can be increased.

The invention discloses a method for controlling an elevator system, which elevator system comprises at least one elevator, call-giving appliances in the elevator lobbies and means for detecting contact patterns on contact pads of a floor surface of at least one elevator lobby in a desired identification area, which method comprises the phases:

at least one user to be associated to a call given from an elevator lobby is classified based on a contact pattern generated by the user;

the type data of the call is connected to the call based on the aforementioned classification;

the call and its type data are transmitted to the control system of the elevator system for controlling the elevators in the elevator system.

Preferably, the method comprises the stages of: the category of the user is determined by comparing the contact pattern generated by the user with a predetermined reference pattern.

Preferably, the method comprises the stages of: determining a run profile associated with a call based on type data of the call; and the elevator serving the call is controlled according to the aforementioned operating profile.

Preferably, the method comprises the stages of: at least one calling area is designated from the identification area; and automatically generating a call when a user belonging to a predetermined category is identified in the aforementioned call area.

Preferably, the method comprises the stages of: at least two users associated with the call are identified; data defining the size of a group formed by the aforementioned at least two users is connected to the type data of the call.

Preferably, the method comprises the stages of: monitoring the motion of a user in the identified area; and canceling the call given by the user when the user's departure from the identification area is detected.

Preferably, a new user category is established by teaching the contact pattern characteristics of the user category by bringing users belonging to the category to be taught into said identification area and by adding the contact pattern generated by the aforementioned user to the reference pattern used in the classification of the user.

Preferably, the method comprises the stages of: monitoring for the presence of a user in the identified area during an abnormal situation; and information about the presence and the location of the user is transmitted to the elevator system and/or the evacuation management system.

Preferably, the method comprises the stages of: identifying congestion prevailing in the elevator lobby and a severity of the congestion; and based on the congestion and the severity of the congestion, one or more elevator cars are dispatched to the elevator lobby to eliminate the congestion.

Preferably, the method comprises the stages of: monitoring the motion of a user in the identified area; and generating a warning guidance message related to the wrong elevator car if it is detected that the user is attempting to enter the wrong elevator car.

Preferably, the method comprises the stages of: monitoring the transfer of a user who has given a call to an elevator car serving the user; and giving a departure permission to the elevator car based on the monitoring.

Preferably, the method comprises the stages of: determining a margin space of an elevator car arriving at an elevator hall; if no or even one potential user of the aforementioned elevator car is to enter the elevator car in the elevator lobby, the aforementioned elevator car moves past the elevator lobby without stopping.

The invention discloses an elevator system comprising at least one elevator, a control system of the elevator system and call-giving appliances in an elevator lobby, which elevator system further comprises:

a touch pad in at least one elevator lobby for detecting a touch pattern in an identification area defined by the touch pad on a floor surface of the elevator lobby;

an analysis device connected to the contact pad, the analysis device:

classifying at least one user to be associated to a call given from an elevator lobby based on a contact pattern generated by the user; and

connecting the type data of the call to the call based on the aforementioned classification; and transmitting the call and its type data to a control system of the elevator system for controlling the elevator.

Preferably, the analysis device comprises a memory means in which a plurality of reference patterns are recorded, and the analysis device is arranged to classify the user by comparing a contact pattern generated by the user with the aforementioned reference patterns.

Preferably, the elevator system is arranged to determine a run profile to be connected to a call based on the type data of the call and to control the elevator serving the call according to the aforementioned run profile.

Preferably, the analysis device is arranged to identify users belonging to a predetermined category and being in a call area located in the identification area and to automatically generate a call based on the aforementioned identification.

Preferably, the analysis device is arranged to identify at least two users to be associated to a call and to connect data defining the size of a group formed by the aforementioned at least two users to type data of the call.

Preferably, the analysis device monitors the movement of the user in the identification area and, on the basis of the aforementioned monitoring, sends a call cancellation instruction to the control system of the elevator system when the user who has given a call has left the identification area.

Preferably, the analysis device comprises teaching means for teaching a contact pattern generated by a user brought into the identification area and for adding the contact pattern to a reference pattern used in the classification.

Preferably, the analysis device transmits information about the presence and location of the user in the identified area to the control system of the elevator system and/or to the evacuation management system when an abnormal situation prevails.

Preferably the analysis apparatus is arranged to identify the congestion prevailing in the elevator lobby and its severity and to communicate information about the congestion and the severity of the congestion to a control system which dispatches one or more elevator cars to the elevator lobby to remove the congestion on the basis of the aforementioned information.

Preferably, the evaluation device monitors the transfer of one or more users who have given a call into the elevator car serving the call and sends the departure permit of the elevator car via the control system on the basis of the aforementioned monitoring.

Preferably, the elevator system is arranged to determine the headroom of an elevator car arriving at an elevator lobby; and if no or even one potential user of the aforementioned elevator car is to enter the elevator car in the elevator lobby, the aforementioned elevator car travels past the elevator lobby without stopping.

By means of the solution according to the invention, a number of advantages are achieved with respect to prior art solutions. Thanks to the invention, call-giving can be speeded up and call-giving devices can be simplified. By minimizing the number of unnecessary stops, the transport capacity of the elevator system can be improved by avoiding unnecessary stops of the elevator cars at the floor level and by guiding passengers to the correct elevator car. Adding new user categories is easy by teaching the contact pattern characteristics of the user categories with the contact pads. By the solution according to the invention it is also possible to make evacuation more efficient by monitoring whether there are people waiting for evacuation in the elevator lobby. By influencing the operating profile of the elevator car, passenger comfort and passenger safety are improved. All in all, the solution according to the invention improves the service level of passengers in the elevator system, because the special needs of different user classes can be automatically taken into account in the control of the elevators.

Drawings

In the following, the invention will be described in more detail by means of some examples of embodiments of the invention, in which:

fig. 1 shows an elevator lobby of an elevator system, in which elevator lobby the solution according to the invention is applied.

Detailed Description

Fig. 1 shows by way of example one elevator lobby of a building, which elevator lobby is served by elevators a, B, C and D of an elevator group. A destination call panel 109 is arranged in the elevator lobby, which panel can also be a conventional call-giving device implemented by means of up/down buttons. The floor surface of the elevator lobby is partly covered with so-called contact pads 101, in which identification elements detect local contact or pressure on the floor surface caused by an object or other object. These elements are for example elements that react to a change in capacitance or a change in pressure. These elements are close to each other, e.g. a few millimeters or centimeters apart, in order to achieve the desired resolving power of the contact pattern. The contact pad 101 is connected to the analyzing device 103, for example by a cable, for transferring the contact pattern represented by the contact pad to the analyzing device. Software is installed in the analysis device which, when running on the processor device, classifies the users on the contact pads into predetermined categories, connects the type data of the calls to the calls given by the users on the basis of the aforementioned categories and transmits the calls and their type data to the group control 110 of the elevator group. The analysis device is provided with memory means 104 for recording the information needed in the user classification. In fig. 1 the analyzing device is a separate device, but its functionality may be partly or wholly integrated into the control system of the elevator system and/or into the call-giving device in the elevator lobby.

In fig. 1, the hospital bed is marked with reference numeral 105, and the analysis apparatus compares the contact pattern formed by the contact points of the hospital bed (in fig. 1, the four black dots at the corners of the hospital bed) with the reference pattern recorded in the memory means 104. When a sufficient correlation is found between the detected contact pattern and the recorded reference pattern, the analyzing device may conclude to which class the monitored user belongs, which in this example case is the "hospital bed". Accordingly, the analysis device may infer that user 107 belongs to the "wheelchair" category and that user 108 belongs to the "human" category. When a person in a wheelchair 107 gives a call through a call-giving device 109 in the elevator lobby, the call is transmitted to an analysis device 103, which will classify the giving person of the call as belonging to the "wheelchair" category on the basis of the contact pattern indicated by the contact point 101. The analysis device connects the type data "wheelchair delivery" to the call and sends the call and its type data to the group controller 110. The group control allocates a suitable elevator car for receiving a wheelchair passenger from the elevator lobby and for taking him/her to the destination floor according to the call. The allocated elevator can be indicated to the call-giver by means of a display device in the destination call panel 109. The group control takes into account the type data of the call by reserving an elevator car from those elevator cars which contain sufficient space for the wheelchair passenger; in some embodiments, an empty elevator car may always be assigned. In addition, a running profile of the wheelchair transport has been recorded in the group control, in which profile the door time of the elevator has been extended and/or the door speed reduced.

The analyzing device 103 monitors the movement of the user in the elevator lobby on the basis of the contact pattern indicated by the contact pad 101. If the user, who has given his/her call, leaves the area (identification area) delimited by the contact pads, the analysis device sends information about his/her leaving to the group controller. The group control removes the call from the list of calls to be served and releases the elevator car allocated to the call for other use. Accordingly, if an elevator car has been assigned to his/her user trying to enter the wrong elevator car based on the monitoring, a guidance message can be generated which warns the user about the wrong elevator car and, if necessary, guides him/her to the door of the correct elevator car. The guidance information is presented acoustically and/or visually, for example by a guidance device (not shown in fig. 1) in the elevator car.

The special call area, which is used for generating automatic calls, is marked in fig. 1 by a dashed line 111. Information about those user categories for which automatic calls were made is recorded in the memory means 104. If, for example, "hospital bed" is the user category that generates the automatic call and if the analysis apparatus detects that a hospital bed is entering the call area 111, the analysis apparatus sends a landing call of type "patient delivery" to the group controller. If a user other than "hospital bed" is detected in the call area, no call is made. Based on the call, the group control dispatches to the elevator lobby an elevator car that has sufficient space for the hospital bed and for at least one escort person. If it is desired for reasons of hygiene, or for other reasons, to use a certain elevator car, e.g. elevator car a, for transporting the hospital bed, the group control dispatches the elevator car a to the elevator lobby in response to an automatically generated call.

The analysis device 103 can make inferences about which users may belong together, i.e. form a group, that should be served by the same elevator car based on the user's motion monitoring. For example, if a four-person group arrives at the elevator lobby, one member of the group gives a call, the analysis device designates the call as of the "personal transport" type, associates the size of the group (4 persons) to type data and transmits the call and its type data to the group controller. The group control assigns elevator cars that have sufficient space for four people belonging to the group to use.

The analysis device can infer when a user assigned to an elevator car has transferred into the elevator car based on monitoring of the user's motion. When the analysis appliance detects that there are no more users entering the elevator car in the elevator lobby, it sends the group control a departure permission for said elevator car, as a result of which permission the doors of the elevator car are closed and the elevator car departs to the next stopping floor according to the registered call.

The analysis device can make inferences about the congestion of the elevator lobby and its severity based on the monitoring of the user. In order to identify congestion and determine its severity, the analysis apparatus determines the number of users e.g. in the elevator lobby and/or the average waiting time of the elevators. If the number and/or the average waiting time exceeds a given threshold value, the analysis device sends information to the group controller about the congestion and its severity, e.g. about the number and/or the average waiting time of the users in the elevator lobby. In this case, the group control automatically dispatches one or more elevator cars to the congested elevator lobby according to the severity of the congestion.

In fig. 1, an evacuation management system, which is connected to the group controllers 110 and to the analysis device 103, is denoted with reference numeral 112. When some abnormal situation is detected in the building, for example a fire, the management system 112 sends information about the floors to be evacuated to the analysis device and/or to the group control. The analysis appliance starts to send the group control information about the number and category of users in the elevator lobby of the floor to be evacuated. The group control, on the basis of the information of the analysis device, dispatches the elevator cars to the floors to be evacuated taking into account classification data in the priorities of the evacuation orders of the floors. The evacuation management system is represented in fig. 1 as a separate system, but its functionality may be partly or wholly integrated into the control system of the elevator system and/or into said analysis device.

The analysis device comprises a configuration terminal 120, by means of which the data required in the user classification can be edited and also new user classes can be established. In order to teach a new class of users, users representing the class to be taught, e.g. shopping carts, are brought into the identification area 101. The recording instruction is given from the configuration terminal or from the call-giving device 109, whereby the analysis device adds the contact pattern produced by the shopping cart in the identification area to the reference pattern in the memory means 104. In addition, by means of the configuration terminal, a travel profile can be connected to the new "shopping cart" category, which travel profile is used when transporting shopping carts in the elevator car.

In the elevator system according to fig. 1, the free space (free available floor area) of the elevator car reaching the elevator lobby is determined. Information about arriving elevator cars and about their free space is transmitted to an analysis device which determines the space requirement of potential passengers, and if even none of the potential passengers is to enter an arriving elevator car, the analysis device sends a bypass (by-pass) message to the group control, whereby the elevator car moves past the elevator lobby without stopping if no user in the elevator car is to leave the elevator car at the elevator lobby. The free space of the elevator car can be determined by conventional car load weighing devices or by installing contact pads in the elevator car and by analyzing the contact pattern produced by the user in the elevator car, as has been described above. Another possibility for determining the free space of the elevator car is to monitor the users entering the elevator car and the users coming out of the elevator car in all the elevator lobbies of the elevator system by means of contact pads in the elevator lobbies and by means of an analysis device.

The invention is not limited to the embodiments described above, but many variants are possible within the scope of the inventive concept defined by the following claims. Thus, for example, the elevator system can comprise a plurality of elevator groups with a common call-giving apparatus.

Claims (23)

1. Method for controlling an elevator system, which elevator system comprises at least one elevator, call-giving appliances in the elevator lobbies and means for detecting the contact pattern on the contact mat of the floor surface of at least one elevator lobby in a desired identification area, characterized in that the method comprises the phases:

at least one user to be associated to a call given from an elevator lobby is classified based on a contact pattern generated by the user;

the type data of the call is connected to the call based on the aforementioned classification;

the call and its type data are transmitted to the control system of the elevator system for controlling the elevators in the elevator system.

2. Method according to claim 1, characterized in that it comprises the phases: the category of the user is determined by comparing the contact pattern generated by the user with a predetermined reference pattern.

3. Method according to claim 1, characterized in that it comprises the phases: determining a run profile associated with a call based on type data of the call; and the elevator serving the call is controlled according to the aforementioned operating profile.

4. Method according to claim 1, characterized in that it comprises the phases: at least one calling area is designated from the identification area; and automatically generating a call when a user belonging to a predetermined category is identified in the aforementioned call area.

5. Method according to any of claims 1-4, characterized in that the method comprises the phases: at least two users associated with the call are identified; data defining the size of a group formed by the aforementioned at least two users is connected to the type data of the call.

6. Method according to any of claims 1-4, characterized in that the method comprises the phases: monitoring the motion of a user in the identified area; and canceling the call given by the user when the user's departure from the identification area is detected.

7. Method according to any of claims 1-4, characterized in that a new user category is established by teaching the contact pattern characteristics of a user category by bringing users belonging to the category to be taught into the identification area and by adding the contact pattern generated by the aforementioned user to the reference pattern used in the classification of the user.

8. Method according to any of claims 1-4, characterized in that the method comprises the phases: monitoring for the presence of a user in the identified area during an abnormal situation; and information about the presence and the location of the user is transmitted to the elevator system and/or the evacuation management system.

9. Method according to any of claims 1-4, characterized in that the method comprises the phases: identifying congestion prevailing in the elevator lobby and a severity of the congestion; and based on the congestion and the severity of the congestion, one or more elevator cars are dispatched to the elevator lobby to eliminate the congestion.

10. Method according to any of claims 1-4, characterized in that the method comprises the phases: monitoring the motion of a user in the identified area; and generating a warning guidance message related to the wrong elevator car if it is detected that the user is attempting to enter the wrong elevator car.

11. Method according to any of claims 1-4, characterized in that the method comprises the phases: monitoring the transfer of a user who has given a call to an elevator car serving the user; and giving a departure permission to the elevator car based on the monitoring.

12. Method according to any of claims 1-4, characterized in that the method comprises the phases: determining a margin space of an elevator car arriving at an elevator hall; if no or even one potential user of the aforementioned elevator car is to enter the elevator car in the elevator lobby, the aforementioned elevator car moves past the elevator lobby without stopping.

13. Elevator system, which comprises at least one elevator (a, B, C, D), a control system (110) of the elevator system and a call-giving appliance (109) in an elevator lobby, characterized in that the elevator system further comprises:

a contact pad (101) in at least one elevator lobby for detecting a contact pattern in an identification area on a floor surface of the elevator lobby bounded by the contact pad (101);

an analyzing device (103) connected to the contact pad, the analyzing device:

classifying at least one user (105, 107, 108) to be associated to a call given from an elevator lobby on the basis of a contact pattern generated by the user; and

connecting the type data of the call to the call based on the aforementioned classification; and transmitting the call and its type data to a control system of the elevator system for controlling the elevator.

14. Elevator system according to claim 13, characterized in that the analysis apparatus comprises a memory device (104), in which a plurality of reference patterns are recorded, and that the analysis apparatus is arranged to classify the user by comparing the contact pattern produced by the user with the aforementioned reference patterns.

15. Elevator system according to claim 13, c h a r a c t e r i z e d in that the elevator system is arranged to determine, on the basis of the type data of a call, a run profile to be connected to the call and to control the elevator serving the call according to the aforementioned run profile.

16. Elevator system according to any of claims 13-15 above, characterized in that the analysis apparatus is arranged to identify users belonging to a predetermined category and in a call area (111) located in the identification area and to automatically generate a call on the basis of the aforementioned identification.

17. Elevator system according to any of claims 13-15 above, charac teri z ed in that the analysis apparatus is arranged to identify at least two users to be associated to a call and to connect data defining the size of a group formed by the aforementioned at least two users to the type data of the call.

18. Elevator system according to any of claims 13-15 above, charac teri z ed in that the analysis apparatus monitors the movement of the user in the identification area and, on the basis of the aforementioned monitoring, sends a call cancellation order to the control system of the elevator system when the user who has given a call has left the identification area.

19. Elevator system according to any of claims 13-15 above, characterized in that the analysis apparatus comprises teaching means (101, 109, 120) for teaching the contact pattern produced by a user brought into the identification area and for adding this contact pattern to the reference pattern used in the classification.

20. Elevator system according to any of claims 13-15 above, characterized in that the analysis apparatus transmits information about the presence and location of the user in the identification area to the control system (110) of the elevator system and/or to the evacuation management system (112) when an abnormal situation prevails.

21. Elevator system according to any of claims 13-15 above, characterized in that the analysis apparatus is arranged to identify the congestion prevailing in an elevator lobby and its severity and to transmit information about the congestion and the severity of the congestion to a control system (110) that dispatches one or more elevator cars to an elevator lobby to eliminate the congestion on the basis of the aforementioned information.

22. Elevator system according to any of claims 13-15 above, charac teri z ed in that the analysis apparatus monitors the transfer of one or more users who have given a call into the elevator car serving the call and sends the permission to start the elevator car through the control system on the basis of the aforementioned monitoring.

23. Elevator system according to any of claims 13-15 above, charac teri z ed in that the elevator system is arranged to determine the room for surplus of an elevator car arriving at an elevator lobby; and if no or even one potential user of the aforementioned elevator car is to enter the elevator car in the elevator lobby, the aforementioned elevator car travels past the elevator lobby without stopping.