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GB2611432B - Processing sensitive information over VoIP - Google Patents

Processing sensitive information over VoIP Download PDF

Info

Publication number
GB2611432B
GB2611432B GB2216879.3A GB202216879A GB2611432B GB 2611432 B GB2611432 B GB 2611432B GB 202216879 A GB202216879 A GB 202216879A GB 2611432 B GB2611432 B GB 2611432B
Authority
GB
United Kingdom
Prior art keywords
sensitive information
information over
over voip
processing sensitive
voip
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
GB2216879.3A
Other versions
GB2611432A (en
GB202216879D0 (en
Inventor
Forsyth Geoff
Branco César
Thorpe James
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
PCI Pal UK Ltd
Original Assignee
PCI Pal UK Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by PCI Pal UK Ltd filed Critical PCI Pal UK Ltd
Priority to GB2216879.3A priority Critical patent/GB2611432B/en
Priority claimed from GB1716649.7A external-priority patent/GB2569772B/en
Publication of GB202216879D0 publication Critical patent/GB202216879D0/en
Publication of GB2611432A publication Critical patent/GB2611432A/en
Application granted granted Critical
Publication of GB2611432B publication Critical patent/GB2611432B/en
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10—Architectures or entities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066—Session management
    • H04L65/1101—Session protocols
    • H04L65/1104—Session initiation protocol [SIP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066—Session management
    • H04L65/1069—Session establishment or de-establishment
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40—Support for services or applications
    • H04L65/403—Arrangements for multi-party communication, e.g. for conferences
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/60—Network streaming of media packets
    • H04L65/65—Network streaming protocols, e.g. real-time transport protocol [RTP] or real-time control protocol [RTCP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/80—Responding to QoS
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
    • H04M2203/6009—Personal information, e.g. profiles or personal directories being only provided to authorised persons
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
    • H04M2203/6027—Fraud preventions

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
GB2216879.3A 2017-10-11 2017-10-11 Processing sensitive information over VoIP Active GB2611432B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
GB2216879.3A GB2611432B (en) 2017-10-11 2017-10-11 Processing sensitive information over VoIP

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB1716649.7A GB2569772B (en) 2017-10-11 2017-10-11 Processing sensitive information over VOIP
GB2216879.3A GB2611432B (en) 2017-10-11 2017-10-11 Processing sensitive information over VoIP

Publications (3)

Publication Number Publication Date
GB202216879D0 GB202216879D0 (en) 2022-12-28
GB2611432A GB2611432A (en) 2023-04-05
GB2611432B true GB2611432B (en) 2023-10-25

Family

ID=85477716

Family Applications (1)

Application Number Title Priority Date Filing Date
GB2216879.3A Active GB2611432B (en) 2017-10-11 2017-10-11 Processing sensitive information over VoIP

Country Status (1)

Country Link
GB (1) GB2611432B (en)

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2001005127A1 (en) * 1999-07-13 2001-01-18 Intervoice Limited Partnership System and method for packet network media redirection
US7881294B1 (en) * 2004-12-21 2011-02-01 At&T Intellectual Property Ii, L.P. Method and apparatus for enabling network based media manipulation
GB2496850A (en) * 2011-11-21 2013-05-29 David H James Modification of session establishment messages to redirect associated media messages.
US20170026516A1 (en) * 2015-07-23 2017-01-26 Syntec Holdings Limited System and method for secure transmission of data signals
GB2548413A (en) * 2016-03-18 2017-09-20 Pci-Pal (U K ) Ltd Processing sensitive information by a contact centre

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2001005127A1 (en) * 1999-07-13 2001-01-18 Intervoice Limited Partnership System and method for packet network media redirection
US7881294B1 (en) * 2004-12-21 2011-02-01 At&T Intellectual Property Ii, L.P. Method and apparatus for enabling network based media manipulation
GB2496850A (en) * 2011-11-21 2013-05-29 David H James Modification of session establishment messages to redirect associated media messages.
US20170026516A1 (en) * 2015-07-23 2017-01-26 Syntec Holdings Limited System and method for secure transmission of data signals
GB2548413A (en) * 2016-03-18 2017-09-20 Pci-Pal (U K ) Ltd Processing sensitive information by a contact centre

Also Published As

Publication number Publication date
GB2611432A (en) 2023-04-05
GB202216879D0 (en) 2022-12-28

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Legal Events

Date Code Title Description
732E Amendments to the register in respect of changes of name or changes affecting rights (sect. 32/1977)

Free format text: REGISTERED BETWEEN 20250925 AND 20251001