[go: up one dir, main page]

GB2506327A - Method and system for verifying orders and processing return items - Google Patents

Method and system for verifying orders and processing return items Download PDF

Info

Publication number
GB2506327A
GB2506327A GB1400813.0A GB201400813A GB2506327A GB 2506327 A GB2506327 A GB 2506327A GB 201400813 A GB201400813 A GB 201400813A GB 2506327 A GB2506327 A GB 2506327A
Authority
GB
United Kingdom
Prior art keywords
products
consumer
return
electronic device
processing return
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
GB1400813.0A
Other versions
GB201400813D0 (en
Inventor
James Lerose
Corinne Daily
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of GB201400813D0 publication Critical patent/GB201400813D0/en
Publication of GB2506327A publication Critical patent/GB2506327A/en
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016—After-sales
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0837—Return transactions
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Landscapes

  • Business, Economics & Management (AREA)
  • Economics (AREA)
  • Engineering & Computer Science (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Development Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Human Resources & Organizations (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Operations Research (AREA)
  • Accounting & Taxation (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Finance (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Exemplary embodiments of a method and system provide for electronic visibility of order information and/or for a return of one or more products. A label associated with one or more products can be provided to a consumer, the label having an Internet directing code thereon having an ability to be read by an electronic device. Information associated with the one or more products can be provided to the electronic device when read by the electronic device. The consumer can verify the contents of the package. An authorization for a return of at least one of the products can be automatically provided and a shipping label can be generated to a consumer for a return of the product.
GB1400813.0A 2011-06-24 2012-06-22 Method and system for verifying orders and processing return items Withdrawn GB2506327A (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US201161500660P 2011-06-24 2011-06-24
PCT/US2012/043800 WO2012178047A1 (en) 2011-06-24 2012-06-22 Method and system for verifying orders and processing return items

Publications (2)

Publication Number Publication Date
GB201400813D0 GB201400813D0 (en) 2014-03-05
GB2506327A true GB2506327A (en) 2014-03-26

Family

ID=47422973

Family Applications (1)

Application Number Title Priority Date Filing Date
GB1400813.0A Withdrawn GB2506327A (en) 2011-06-24 2012-06-22 Method and system for verifying orders and processing return items

Country Status (3)

Country Link
CA (1) CA2840252A1 (en)
GB (1) GB2506327A (en)
WO (1) WO2012178047A1 (en)

Families Citing this family (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8918341B2 (en) * 2013-03-06 2014-12-23 United States Postal Service System and method for international merchandise return service
US10878369B2 (en) * 2013-09-20 2020-12-29 United Parcel Service Of America, Inc. Methods, apparatuses and computer program products for facilitating label less returns
US9697548B1 (en) * 2014-02-20 2017-07-04 Amazon Technologies, Inc. Resolving item returns of an electronic marketplace
US9852391B2 (en) 2014-02-22 2017-12-26 Mena360 Dwc-Llc System and method for logistics network utilizing mobile device location information
CN108140159B (en) 2015-05-04 2023-06-06 美国邮政管理局 System and method for processing international shipping items
US11144874B1 (en) 2018-03-09 2021-10-12 INMAR Rx SOLUTIONS, INC. Product returns processing system including return address determination based upon disposition and product availability and condition and related methods
JP6751112B2 (en) * 2018-05-07 2020-09-02 三菱商事株式会社 Return/return system, return/return server and return/return device
CN112241859B (en) * 2019-07-19 2024-06-18 北京京东振世信息技术有限公司 Article sending method and device, article sending equipment, medium and electronic equipment
US11803887B2 (en) * 2019-10-02 2023-10-31 Microsoft Technology Licensing, Llc Agent selection using real environment interaction
US12045771B2 (en) * 2020-04-21 2024-07-23 United Parcel Service Of America, Inc. Asset return technology
US20250209415A1 (en) * 2023-12-21 2025-06-26 Returned.com, Inc. Methods and apparatus to coordinate returns using qr codes

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20010027401A1 (en) * 1999-05-31 2001-10-04 Elliot Klein Product warranty registration system and method
US20020032613A1 (en) * 2000-04-18 2002-03-14 Buettgenbach Thomas H. Methods and systems for the physical delivery of goods ordered through an electronic network
US20050060165A1 (en) * 2003-09-12 2005-03-17 United Parcel Service Of America, Inc. Return-shipping label usage
US20050289018A1 (en) * 2004-06-07 2005-12-29 Todd Sullivan Online personalized apparel design and sales technology with associated manufacturing and fulfillment techniques and processes
US20060149577A1 (en) * 2004-12-30 2006-07-06 Newgistics, Inc. System and method for the customized processing of returned merchandise

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20010027401A1 (en) * 1999-05-31 2001-10-04 Elliot Klein Product warranty registration system and method
US20020032613A1 (en) * 2000-04-18 2002-03-14 Buettgenbach Thomas H. Methods and systems for the physical delivery of goods ordered through an electronic network
US20050060165A1 (en) * 2003-09-12 2005-03-17 United Parcel Service Of America, Inc. Return-shipping label usage
US20050289018A1 (en) * 2004-06-07 2005-12-29 Todd Sullivan Online personalized apparel design and sales technology with associated manufacturing and fulfillment techniques and processes
US20060149577A1 (en) * 2004-12-30 2006-07-06 Newgistics, Inc. System and method for the customized processing of returned merchandise

Also Published As

Publication number Publication date
WO2012178047A1 (en) 2012-12-27
CA2840252A1 (en) 2012-12-27
GB201400813D0 (en) 2014-03-05

Similar Documents

Publication Publication Date Title
GB2506327A (en) Method and system for verifying orders and processing return items
WO2013162710A3 (en) Arranging for shipment of a package without generating a shipping label
WO2014039801A3 (en) System and method for tracking usage of items at a work site
WO2015183763A3 (en) Reusable parcel apparatus and methods
WO2012161732A3 (en) Customer controlled management of shipments
WO2013052609A3 (en) Automatic relationship detection for reporting on spreadsheet data
WO2015038207A3 (en) Customer controlled management of shipments
WO2013148016A3 (en) Html5 i-frame extension
WO2012064940A8 (en) System and method for tracking items during a process
IN2015DN00473A (en)
WO2008086425A9 (en) Association of refrigerated shipping containers with dispatch orders
WO2012161730A3 (en) Customer controlled management of shipments
WO2012116239A3 (en) E-used digital assets and post-acquisition revenue
WO2015050588A3 (en) Method and system for combining multiple applications into a single binary file while maintaining per process sandboxing
WO2014028643A3 (en) Generating product purchase pages for containers of items
MY167284A (en) Product Delivery Inspection System, Order-Receiving-Side Handy Terminal, Ordering-Side Handy Terminal, and Container
WO2012162470A3 (en) Method and apparatus for optimized shipping strategies accounting for endpoint requirements
MX2013001602A (en) Product pricing in e-commerce.
MX2019006225A (en) Systems and methods for labeling related consumer products with unique identifiers.
WO2013040000A3 (en) Service exception analysis systems and methods
PT2780794T (en) A method and a system for displaying product information on electronic labels
WO2014123789A3 (en) Digital marketplace for reselling media packages
WO2013079408A3 (en) Method and system for controlling packaging of items on a production/distribution line
WO2014145709A3 (en) Purchase history systems and related methods
WO2014145721A8 (en) Multi-carrier tracking systems and related methods

Legal Events

Date Code Title Description
WAP Application withdrawn, taken to be withdrawn or refused ** after publication under section 16(1)