GB2273225B - Control device for telephone network switching - Google Patents

Control device for telephone network switching

Info

Publication number: GB2273225B
Authority: GB; United Kingdom
Prior art keywords: control device; telephone network; network switching; switching; telephone
Prior art date: 1992-11-11
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.): Expired - Fee Related

Application number

GB9323260A

Other versions

GB9323260D0 (en

GB2273225A (en

Inventor

Roger A Summer

Mark J Michelson

Dale A Paney

Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

Boeing North American Inc

Original Assignee

Rockwell International Corp

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

1992-11-11

Filing date

1993-11-11

Publication date

1996-07-17

1993-11-11 Application filed by Rockwell International Corp filed Critical Rockwell International Corp

1994-01-05 Publication of GB9323260D0 publication Critical patent/GB9323260D0/en

1994-06-08 Publication of GB2273225A publication Critical patent/GB2273225A/en

1996-07-17 Application granted granted Critical

1996-07-17 Publication of GB2273225B publication Critical patent/GB2273225B/en

2013-11-11 Anticipated expiration legal-status Critical

Status Expired - Fee Related legal-status Critical Current

Classifications

- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing

Landscapes

Business, Economics & Management (AREA)
Marketing (AREA)
Engineering & Computer Science (AREA)
Signal Processing (AREA)
Exchange Systems With Centralized Control (AREA)
Sub-Exchange Stations And Push- Button Telephones (AREA)
Medicines That Contain Protein Lipid Enzymes And Other Medicines (AREA)

GB9323260A 1992-11-11 1993-11-11 Control device for telephone network switching Expired - Fee Related GB2273225B (en)

Applications Claiming Priority (1)

Application Number	Priority Date	Filing Date	Title
US97524092A	1992-11-11	1992-11-11

Publications (3)

Publication Number	Publication Date
GB9323260D0 GB9323260D0 (en)	1994-01-05
GB2273225A GB2273225A (en)	1994-06-08
GB2273225B true GB2273225B (en)	1996-07-17

Family

ID=25522817

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
GB9323260A Expired - Fee Related GB2273225B (en)	1992-11-11	1993-11-11	Control device for telephone network switching

Country Status (3)

Country	Link
JP (1)	JP3202849B2 (en)
CA (1)	CA2102862A1 (en)
GB (1)	GB2273225B (en)

Families Citing this family (12)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US6104802A (en)	1997-02-10	2000-08-15	Genesys Telecommunications Laboratories, Inc.	In-band signaling for routing
US6480600B1 (en)	1997-02-10	2002-11-12	Genesys Telecommunications Laboratories, Inc.	Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality
US7031442B1 (en)	1997-02-10	2006-04-18	Genesys Telecommunications Laboratories, Inc.	Methods and apparatus for personal routing in computer-simulated telephony
US6148074A (en) *	1997-02-10	2000-11-14	Genesys Telecommunications Laboratories, Inc.	Personal desktop router
US6985943B2 (en)	1998-09-11	2006-01-10	Genesys Telecommunications Laboratories, Inc.	Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center
US6711611B2 (en)	1998-09-11	2004-03-23	Genesis Telecommunications Laboratories, Inc.	Method and apparatus for data-linking a mobile knowledge worker to home communication-center infrastructure
USRE46528E1 (en)	1997-11-14	2017-08-29	Genesys Telecommunications Laboratories, Inc.	Implementation of call-center outbound dialing capability at a telephony network level
US7907598B2 (en)	1998-02-17	2011-03-15	Genesys Telecommunication Laboratories, Inc.	Method for implementing and executing communication center routing strategies represented in extensible markup language
US6332154B2 (en)	1998-09-11	2001-12-18	Genesys Telecommunications Laboratories, Inc.	Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
USRE46153E1 (en)	1998-09-11	2016-09-20	Genesys Telecommunications Laboratories, Inc.	Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment
US7929978B2 (en)	1999-12-01	2011-04-19	Genesys Telecommunications Laboratories, Inc.	Method and apparatus for providing enhanced communication capability for mobile devices on a virtual private network
US9008075B2 (en)	2005-12-22	2015-04-14	Genesys Telecommunications Laboratories, Inc.	System and methods for improving interaction routing performance

Citations (3)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
GB2129255A (en) *	1982-10-28	1984-05-10	Western Electric Co	Acd management information system
US4951310A (en) *	1988-05-19	1990-08-21	Fujitsu Limited	Automatic call distribution system
US5117372A (en) *	1989-07-20	1992-05-26	At&T Bell Laboratories	Graphics-assisted terminal administration arrangement

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
JP2957628B2 (en) *	1990-03-19	1999-10-06	株式会社日立テレコムテクノロジー	Dial-in received number conversion data control method
JPH04188993A (en) *	1990-11-21	1992-07-07	Nec Eng Ltd	Electronic private branch exchange

1993
- 1993-11-11 GB GB9323260A patent/GB2273225B/en not_active Expired - Fee Related
- 1993-11-11 JP JP28279693A patent/JP3202849B2/en not_active Expired - Fee Related
- 1993-11-12 CA CA 2102862 patent/CA2102862A1/en not_active Abandoned

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
GB2129255A (en) *	1982-10-28	1984-05-10	Western Electric Co	Acd management information system
GB2169473A (en) *	1982-10-28	1986-07-09	At & T Technologies Inc	Acd management information system
US4951310A (en) *	1988-05-19	1990-08-21	Fujitsu Limited	Automatic call distribution system
US5117372A (en) *	1989-07-20	1992-05-26	At&T Bell Laboratories	Graphics-assisted terminal administration arrangement

Also Published As

Publication number	Publication date
JP3202849B2 (en)	2001-08-27
GB9323260D0 (en)	1994-01-05
CA2102862A1 (en)	1994-05-12
JPH06284203A (en)	1994-10-07
GB2273225A (en)	1994-06-08

Publication	Publication Date	Title
GB2272602B (en)	1996-06-26	Telephonic switching network
EP0534784A3 (en)	1994-06-29	Distributed controlled switching network for telephone communications
EP0564160A3 (en)	1993-12-08	Automatic handset-speakerphone switching arrangement for portable communication device
EP0571166A3 (en)	1997-10-22	A switching network
IL107824A0 (en)	1994-04-12	Auxiliary device control for a subscriber terminal
GB2282027B (en)	1998-08-05	Telecommunications switching
GB9104861D0 (en)	1991-04-17	Communications switching network
GB2273225B (en)	1996-07-17	Control device for telephone network switching
GB2308045B (en)	2000-07-12	Communication unit switching apparatus
GB2252476B (en)	1995-06-21	Telecommunication packet switching system
GB2277423B (en)	1997-04-02	Telecommunications switch control
AU662053B2 (en)	1995-08-17	Switching network
GB9108824D0 (en)	1991-06-12	Telecommunications switching
HUT63530A (en)	1993-08-30	Tele-disconnecting unit for telephone networks
GB9008465D0 (en)	1990-06-13	Telephone call control device
GB2243052B (en)	1994-03-16	Switching network
GB9522638D0 (en)	1996-01-03	Switching regulator for telecommunications apparatus
GB2258360B (en)	1995-05-10	Telecommunications switching device
GB2227628B (en)	1993-06-16	Call control device for telephones
GB2333419B (en)	2000-11-15	Telecommunication control switching device
GB2265494B (en)	1995-10-11	Switching device
GB9326304D0 (en)	1994-02-23	Electrical switching device
GB9221803D0 (en)	1992-12-02	Telecommunication switching apparatus
GB9403419D0 (en)	1994-04-13	A telecommunications switching system
AU8057091A (en)	1993-01-25	Telephone call control device

Legal Events

Date	Code	Title	Description
1998-07-01	PCNP	Patent ceased through non-payment of renewal fee	Effective date: 19971111