ES1148010U - Hospitality notice device system (Machine-translation by Google Translate, not legally binding) - Google Patents

Abstract

System of warning devices for catering, characterized by being constituted by a plate that has a hole in one edge that passes through the thickness of the plate, in which an identifier is inserted, which is a vertical mast that has its upper end of a banner with the user's table number, and because on the table is a warning that is a mast provided on its upper end with a label with the table number and a button to call waiters to be pressed lights a light for thirty seconds, while in its central area there is a label or luminous screen with a warning text to remove the plate. (Machine-translation by Google Translate, not legally binding)

Description

HOSPITALITY NOTICE DEVICE SYSTEM

OBJECT OF THE INVENTION The present invention, as indicated in the title, is

5 refers to a system constituted from various recommended devices to optimize customer service in hospitality establishments, which together, when working together, manages to avoid agglomerations of people waiting for dishes while providing comfort in the service .

The object of this invention is to provide a solution hitherto unknown for several inconveniences that will be discussed later, mainly, it is intended to achieve an end result that allows customers not to have to stand to collect their food, and that may be enjoying the company

15 of his family and friends, while preparing food; In addition to being able to notify the waiters for any inconvenience or to pay, without having to be aware of whether they are visible or not.

The system in question provides essential characteristics of novelty and notable advantages over the means known and used for the same purposes in the current state of the art.

At present, the self-service buffet restaurants are widely known and have food for roasting iron that must be selected by customers and taken to

25 the iron area. There they leave the dishes for the food to be prepared while the customers wait standing or return to their tables until they consider that their order could be ready. This type of situation generates a series of inconveniences such as the accumulation of people around the plate area, which

30 generates discomfort for the customer who is waiting from there

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Foot often for not a short time and you cannot enjoy sitting at your table with family or friends. It is also stressful for the hospitality establishment since it sees how the agglomeration of people waiting for their dishes continues to increase at times. It is also a nuisance for the other users of the establishment, that although they are not waiting for dishes from the iron, they see how it is difficult to travel through that area due to the accumulation of people waiting. If the customer who has left his plate in the ironing area decides not to wait there

10 and return to your table, instead of enjoying the moment and relax, you would have to be aware of when the kitchen dishes are coming out, maybe on more than one occasion get up, see if it is ready, and if not, return to sit down. All this generates tension, discomfort, lack of organization, etc.

15 The traditional customer service elements are very varied, the simplest are round and flat, they are placed on each of the restaurant tables and have a corresponding receiver, with the majority having the ability to synchronize several announcers with a single receiver , which will transmit the

20 called by a light, numerical or vibration signal. We also find clocks, which receive the signal sent by the transmitter and that the clock picks up by dialing a number of up to nine digits. These elements of attention, although they comply in a way

25 Fully satisfactory the function for which they have been foreseen, they present as a fundamental problem the lack of a system that allows to identify the dishes or other utensils per table, avoiding mistakes by both waiters and customers, nor does it manage to avoid waiting in line,

30 agglomerating all people in one place and preventing

Enjoy your time at the store, besides not being able to avoid an unwanted delay for both clients and workers. The element of attention that the invention proposes solves the problem previously satisfactorily

5 exposed, providing a series of advantageous and novel features, and without this reducing any of its benefits in other aspects.

The proposed invention aims to provide an economical, ecological, practical, simple and easy-to-use solution, the effect of which would be a more adequate and comfortable control of customers' dishes, avoiding long waits and agglomerations, allowing the dishes to be in place. , in addition to allowing customers to enjoy their food, and if they find themselves in need of service, they can be quickly identified, both for the convenience of

15 client, as of the worker. The present invention has its field of application in the catering sector, more specifically in the devices for customer service.

BACKGROUND OF THE INVENTION In the state of the art we find some documents related to the invention in question, although none of them provides the same advantageous characteristics nor effectively resolves existing drawbacks.

25 Thus, in document ES 1 041 552 U it is a wireless remote warning equipment for hospitality establishments and the like, provided with numbered tables, characterized in that it is constituted by a plurality of call units and at least one indicator panel, each unit being composed of

30 called by a box containing a power supply, about

4

activation means for connecting said power supply, a microprocessor equipped with RAM memory and EPROM memory and capable, when activated, of sending start data to a radio transmitter and of sending, when deactivated, data given to the same transmitter and of storing a variable code or serial number between zero and several million; and the indicator panel being composed of another box provided with a plurality of windows or boxes for respective displays, which contains a power supply, a radio receiver tuned to the same frequency as the transmitter, a microprocessor provided with RAM memory, of EEPROM memory and EPROM memory and responsible for interpreting the data received from the receiver and activating a display, corresponding to a specific table number, with a first type of signal and also equipped with timers capable of limiting the duration of the first signal from the display to introduce a second type of signal, the same microprocessor being able to store a table of table numbers, and that indicator panel also containing a susceptible configuration block by means of push buttons to configure or associate each

20 call unit a table number corresponding to a code number. On the other hand, in the document ES 1 065 133 U a warning device for a restaurant is presented, characterized in that it comprises a plurality of call modules which present inside a

25 coded radio frequency transmitter for sending call messages, a battery or power supply and drive commands with at least one call control; and at least one management module comprising a radio frequency transmitter, for receiving the messages emitted by the call modules,

30 an administration microprocessor, display means

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of the messages of the calls, a drive means for the cancellation of the displayed messages, and a power supply, said warning being operatively suitable so that the waiter or service can centralize in the module of

5 manage the call messages of customers through the call modules installed in the tables and service points of a restaurant or hospitality establishment.

In turn, in document ES 2 176 058 A1 an optical warning device for tables and the like is observed, for its preferred use in hotel and similar establishments, intended to be activated when the user of a table or the like wishes to draw attention of the service personnel in charge of serving that table, which is characterized in that it is constituted from a lower support body and a carrier upper body 15 of the optical indicating means, both bodies being joined by means of an intermediate tubular element, in the that said lower body incorporates a push-button, in a position accessible to both users and components of the service personnel, whose successive activation causes the activation / deactivation of said warning means, preferably causing the intermittent on / off of said optical warning means, the lower body having a compartment for housing the ba terías responsible for the power supply of the assembly, and said lower body being also conceived for the presentation of elements associated with other auxiliary services, such as a compartment for the provision of napkins, a toothpick, and even the eventual incorporation of an ashtray, while the superior is prepared for the incorporation of related informative data

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with the table number, the name of the establishment, or others related to the provision of the service. Each of these inventions provides elements other than those of the proposed invention and does not solve the drawbacks.

5 previously commented. Unlike the proposed invention, these cited documents provide more complex systems and do not have features that allow differentiating dishes quickly, economically and easily.

So we see, that until now an element of

Attention that, due to its novel characteristics, resolves the aforementioned problems both in terms of the documents cited and other inventions or traditional callers that we find in the state of the art.

Taking into consideration the cases mentioned and

15 The combined arguments analyzed, with the invention proposed in this document, results in a final result in which significant differentiating aspects are provided in relation to the current state of the art, and where a series of advances in the elements are already provided. known with its advantages

20 corresponding. In particular: -The client does not have to wait to be prepared

food, being able to return to your table and continue eating. 25 -You don't have to be in queues. - We avoid that the client confuses his plate with the one of another client. -If the alarm has it on your table, just wait to see the light signal to pick up your plate. 30 -It is a simple and economical product.

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Easy to transport

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More comfort in the kitchen, since the dish they are going to cook is identified and will not worry about mistakes.

5-The kitchen will not suffer from queues. -The roast or cooking meal will not be passed -Quick customer service. -It is easy to use, comfortable and simple.

DESCRIPTION OF THE INVENTION Thus, the present invention is constituted from the following elements: A plate that has a hole in one edge that crosses the entire thickness of the plate, into which a plate is inserted.

15 identifier, which is a vertical mast that has at its upper end a banner with the user's table number. On the table is a warning device that is a mast provided at its upper end with a label with the table number and a warning button to call waiters who, when pressed, turns on a

20 light for thirty seconds, while in its central area there is a label or luminous screen with a warning text of plate removal. In the kitchen, on one of the sides of an iron, identifier carriers are placed, which are vertical supports properly fixed on which they go

25 introduced table identifiers. The carriers have a chronometer that can be activated at the time of entering the identifier. Also in the kitchen there is an electronic panel with push buttons that each correspond to a table number.

Both the alarm, the chronometers and the electronic panel have electronic circuits configured and powered electrically from batteries, batteries or directly from the mains, and communication between different devices is carried out

5 wirelessly by any means known in the state of the art.

The operation is simple: the identifier is placed on the plate, so that we can identify our plate with the table number, the food to be prepared on the plate is collected and

10 deliver the plate with the identifier. Inside the kitchen, on the iron, the cook places the identifier on the carrier with a stopwatch in the area where our food is. The stopwatch is activated automatically when you enter the identifier and helps the cook to verify the times with a single glance. Once i am

15 when the meal is done, the cook removes the identifier, automatically keeping the stopwatch at 0 and introducing it to the hole in the plate. Then, activate the button with the corresponding table number so that the alarm on the customer's table turns on, notifying us that we can remove the

20 plate This advisor, as we have indicated before, also consists of a caller, which allows us to call the waiter if we have any need.

BRIEF DESCRIPTION OF THE DRAWINGS

25 For a better understanding of this specification, a drawing is attached which, by way of non-limiting example, describes a preferred embodiment of the invention: Figure 1.-Plate with hole. Figure 2.-Identifier.

30 Figure 3.-Warning.

Figure 4.-Identifier support with stopwatch.

These figures include the following numbered elements:

5 1. Dish

2.

Orifice

3.

Identifier

Four.

Vertical mast

5.

Banderole

10 6. Announcer

7.

Table number label

8.

Waiter Call Button

9.

Label or luminous display

10. Carriers or holder of identifiers for the kitchen 15 11. Stopwatch

PREFERRED EMBODIMENT OF THE INVENTION A preferred embodiment of the proposed invention is constituted from the following elements: a plate (1) which

20 has an orifice (2) made at one edge that crosses the entire thickness of the plate, in which an identifier (3) is inserted, which is a vertical mast (4) that has a flag (5) at its upper end with the user's table number. On the table is a warning (6) that is a mast provided at its end

25 top of a label (7) with the table number and a warning button to call waiters (8) that when pressed turns on a light for thirty seconds, while in its central area there is a label or luminous screen ( 9) with a plaque withdrawal notice text. In the kitchen, on one of the sides of

30 an iron, identifier carriers are placed

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(10), which are properly fixed vertical supports in which the table identifiers are introduced. The carriers have a stopwatch (11) that can be activated at the time of the introduction of the identifier. Also in the kitchen you will find a

5 electronic panel with push buttons that each correspond to a table number.

Both the alarm, the chronometers and the electronic panel have electronic circuits configured and powered electrically from batteries, batteries or directly from the network

10, and the communication between different devices is carried out wirelessly by any means known in the state of the art.

Claims (1)

1.-SYSTEM OF NOTICE DEVICES FOR HOSPITALITY, characterized by being constituted by a plate that has a practiced hole on one edge that crosses all the 5 plate thickness, in which an identifier is inserted, which is a vertical mast that has at its upper end a flag with the user's table number, and because on the table there is a warning device that is a mast provided at its top end of a label with the table number and a warning button 10 to call waiters who, when pressed, turn on a light for thirty seconds, while in its central area there is a label or luminous screen with a warning text of plate removal. 2.-NOTICE DEVICE SYSTEM FOR HOSPITALITY, according to claim 1, characterized in that in the kitchen, on one of the sides of an iron, identifier carriers are placed, which are properly fixed vertical supports in which the table identifiers are inserted, and why the carriers have a 20 chronometer that can be activated at the time of the introduction of the identifier, and because in the kitchen there is also an electronic panel with push-buttons that each correspond to a table number. 3.-NOTICE DEVICE SYSTEM FOR HOSPITALITY, according to claims 1 to 2, characterized in that the alarm, stopwatches and electronic panel have electronic circuits configured and powered electrically and connected wirelessly by any means known in the state of the art.