CN201166861Y - Checkout system capable of improving transaction safety and convenience - Google Patents
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Abstract
一种可提高交易安全与便利性的结帐系统,包括一商品辨识装置以及一后台主机,其中该商品辨识装置包含有一商品信息输入装置、一无线传输装置以及一数据处理装置;该后台主机包含有一个收银装置以一个无线收发装置;其中,当消费者欲结帐时,以商品辨识装置辨识商品信息,并将该商品信息由该无线传输装置传送至后台主机,消费者在所购买的商品及相关付费财物无需离开视线的情形下即可完成结帐作业,可免除消费者因财物暂时离开可观察视线所造成物品被掉包、卡片被盗刷等疑虑,亦可避免结帐时服务人员无法继续服务消费者的情形。
A checkout system capable of improving transaction security and convenience comprises a commodity identification device and a background host, wherein the commodity identification device comprises a commodity information input device, a wireless transmission device and a data processing device; the background host comprises a cash register device and a wireless transceiver; wherein, when a consumer wishes to check out, the commodity identification device identifies the commodity information, and the wireless transmission device transmits the commodity information to the background host, so that the consumer can complete the checkout operation without leaving the sight of the purchased commodity and related paid property, thereby eliminating the consumer's concerns about the goods being replaced or the card being stolen due to the temporary departure of the property from the observable sight, and also avoiding the situation where the service personnel cannot continue to serve the consumer during the checkout.
Description
技术领域 technical field
本实用新型涉及一种结帐系统,尤其涉及一种可使消费者在所购买的商品及相关付费财物无需离开视线的情形下即可完成结帐作业的可提高交易安全与便利性的结帐系统。The utility model relates to a checkout system, in particular to a checkout system that can improve transaction safety and convenience by enabling consumers to complete the checkout operation without leaving the purchased commodities and related paid property. system.
背景技术 Background technique
近年来大型百货公司、餐饮店、影音娱乐服务及其它消费娱乐场所竞相成立,其竞争愈显激烈。为能够吸引更多的消费者,新开设的消费娱乐场所以更宽广的店面来抢占市场,尤其是以百货公司为主的复合式购物中心(shoppingmall)最为明显。因为上述消费娱乐场所的面积较大,使得服务业者的收款机台无法适当的提供消费者较方便的结帐作业,因此消费者必须行走一段距离到特定的结帐柜台进行结帐,甚至需要将所选购的各样大小商品提至柜台,而造成消费者的不便。若由服务人员协助结帐的动作,依照现行的机制必须由服务人员将消费者所缴付的现金、信用卡或其它财物携至结帐柜台进行结帐的动作,而留下消费者等待其返还,消费者在等待的期间并无服务人员能够提供任何的服务,甚至还有信用卡离开视线而产生被盗刷的疑虑。In recent years, large-scale department stores, restaurants, audio-visual entertainment services and other consumer entertainment venues have been established, and the competition has become increasingly fierce. In order to attract more consumers, newly opened consumer entertainment venues seize the market with wider storefronts, especially shopping malls dominated by department stores. Due to the large area of the above-mentioned consumer entertainment places, the cash registers of the service providers cannot properly provide consumers with more convenient checkout operations, so consumers must walk a certain distance to a specific checkout counter for checkout, and even require The various sizes of commodities purchased are mentioned to the counter, which causes inconvenience to consumers. If the checkout action is assisted by service personnel, according to the current mechanism, the service personnel must bring the cash, credit card or other property paid by the consumer to the checkout counter to perform the checkout action, leaving the consumer to wait for their return However, during the waiting period, consumers have no service personnel to provide any services, and even have doubts about the credit card being stolen due to leaving their sight.
如图1所示,为一种现有消费场所的消费结帐流程图。该消费场所于特定地点设置有一收银柜台1及多个服务柜台2,当消费者3从商品架5上挑选完商品后至其中一区服务柜台2欲进行结帐,此时该区的服务人员4将会于确认商品后收取现金或信用卡,再将现金或信用卡携至特定的结帐柜台1进行结帐作业,该结帐柜台1具有一收款机6及信用卡刷卡机7,待结帐作业完成后将发票及余额或信用卡再携回服务柜台2归还给消费者3。As shown in FIG. 1 , it is a consumption checkout flowchart of an existing consumption place. The consumption place is provided with a cashier counter 1 and a plurality of
如上述现有结帐的过程中,服务人员4须将从消费者3所收取的现金或信用卡由服务柜台2携至特定的结帐柜台1进行结帐作业,此时消费者3所缴付的现金或信用卡等财物将离开消费者3视线的外,因此将可能造成所付的现金遗失或信用卡被盗刷的疑虑,若消费者3为确保无疑势必须随同该服务人员4至结帐柜台1进行结帐作业,但如此一来消费者3将额外步行一段距离,除造成体力的负担,亦可能影响购物的心情,实具有不便之处。In the above-mentioned existing checkout process, the
发明内容 Contents of the invention
本实用新型的主要目的即为改善现有结帐流程的缺失,从而使消费者在不需离开消费区域及没有所付的现金遗失或信用卡被盗刷的疑虑下,能完成结帐作业且不影响享受消费的乐趣。The main purpose of this utility model is to improve the lack of the existing checkout process, so that consumers can complete the checkout operation without leaving the consumption area and without worrying about the loss of paid cash or stolen credit cards. Affects enjoyment of consumption.
本实用新型关于一种可提高交易安全与便利性的结帐系统,包括有至少一个商品辨识装置及一后台主机,其中,该商品辨识装置还包括一商品信息输入单元、至少一无线传输单元以及一数据处理单元;该后台主机包括一收款机单元以及一无线收发单元;当消费者欲结帐时,可直接于选购的物品放置处或至附近服务柜台由服务人员以商品辨识装置辨识商品信息,并将该商品信息由该无线传输单元传送至后台主机,待后台主机结帐完成后再由另一服务人员将发票、签单或零钱等相关物品送至消费者所在位置,消费者在所购买的商品及相关付费财物无需离开视线的情形下即可完成结帐作业。The utility model relates to a checkout system that can improve transaction security and convenience, including at least one product identification device and a background host, wherein the product identification device also includes a product information input unit, at least one wireless transmission unit and A data processing unit; the background host includes a cash register unit and a wireless transceiver unit; when consumers want to check out, they can be directly identified by service personnel at the place where the purchased items are placed or at a nearby service counter with a product identification device Commodity information, and the commodity information is transmitted from the wireless transmission unit to the background host, and after the background host checkout is completed, another service personnel will send invoices, bills or change and other related items to the location of the consumer. The purchased goods and related paid properties can complete the checkout operation without leaving the line of sight.
本实用新型因此可达到提高消费者结帐过程的便利性且没有安全疑虑的目的,进而提升消费者的服务质量,增进业主的竞争力。Therefore, the utility model can achieve the purpose of improving the convenience of the consumer's checkout process without safety concerns, thereby improving the service quality of consumers and enhancing the competitiveness of owners.
以下结合附图和具体实施例对本实用新型进行详细描述,但不作为对本实用新型的限定。The utility model will be described in detail below in conjunction with the accompanying drawings and specific embodiments, but not as a limitation of the utility model.
附图说明 Description of drawings
图1为现有消费场所的消费结帐流程图;Fig. 1 is the consumption checkout flowchart of existing consumption place;
图2为本实用新型最佳实施例的结帐系统示意图;及Fig. 2 is the schematic diagram of the checkout system of the preferred embodiment of the utility model; and
图3为本实用新型的商品辨识装置及后台主机内部方块示意图。FIG. 3 is a schematic diagram of internal blocks of the product identification device and the background host of the present invention.
其中,附图标记Among them, reference signs
1 结帐柜台 2 服务柜台1 Checkout Counter 2 Service Counter
3 消费者 30 商品3
4 前台服务人员 40 服务识别卡4
4a 服务人员 5 商品架4a Service staff 5 Commodity shelves
6 收款机 7 刷卡机6 cash register 7 credit card machine
8 商品辨识装置 80 商品信息输入单元8
82 第一无线传输单元 84 信用卡信息输入单元82 first
86 身分识别单元 88 数据处理单元86
90 显示装置 92 第二无线传输单元90
94 记忆单元 96 第三无线传输单元94
10 后台主机 100 收款机单元10
102 无线收发单元 11 销售管理系统102
12 信用卡中心12 Credit Card Center
具体实施方式 Detailed ways
请同时参阅图2及图3,图2为本实用新型较佳实施例的可提高交易安全与便利性的结帐系统示意图,图3为本实用新型的商品辨识装置及后台主机内部方块示意图,本实用新型的结帐系统可包括至少一个商品辨识装置8、一后台主机10、一销售管理系统11及一信用卡中心12。Please refer to Figure 2 and Figure 3 at the same time, Figure 2 is a schematic diagram of a checkout system that can improve transaction security and convenience in a preferred embodiment of the present invention, and Figure 3 is a schematic diagram of the internal block diagram of the commodity identification device and the background host of the present invention, The checkout system of the present invention may include at least one
商品辨识装置8还包括一商品信息输入单元80、一第一无线传输单元82、一信用卡信息输入单元84、一身分识别单元86、一数据处理单元88、一显示装置90、一第二无线传输单元92及一记忆单元94。
后台主机10还包含一收款机单元100以及一无线收发单元102。The
商品信息输入单元80可为一条形码读取器、一组数据输入按键或一无线收发器,若商品信息输入单元80的实施为条形码读取器时,则每一个商品都会存在有独一的识别条形码,以提供给条形码读取器进行读取动作。若商品信息输入单元80的实施为数据输入按键时,则必须通过一服务人员4对于一消费者3所购买的商品30经由数据输入按键将商品30的代码或代号一一进行手动输入的动作。若商品信息输入单元80的实施为无线收发器时,则每一个商品30都会存在有独一的射频标签,以提供给无线收发器进行无线传输动作。The commodity
信用卡信息输入单元84可为由接触式或感应式的读取模块所组成,若信用卡信息输入单元84为接触式的读取模块所组成时,则消费者3必须将一信用卡取出后与信用卡信息输入单元84进行实体接触,通过接触式读取模块的光学信号以读取信用卡数据进行信用卡刷卡的动作。若信用卡信息输入单元84为感应式的读取模块所组成时,则消费者3不需要将信用卡取出与信用卡信息输入单元84进行实体接触,而是通过无线通讯协议方式感应消费者3的信用卡,以读取信用卡数据进行信用卡刷卡的动作。在感应式读取模块的实施时,其所使用的无线通讯协议可为射频方式,例如:无线射频识别(RFID)技术。The credit card
身分识别单元86可为一指纹辨识装置或者是一能读取具有条形码的服务识别卡的条形码读取器。数据处理单元88可为一处理器。显示装置90可为一LCD显示屏幕。收款机单元100可为一销售点情报系统(POS)。第一无线传输单元82、第二无线传输单元92及无线收发单元102可为一无线传输模块。记忆单元94储存有所有服务人员的个人数据,包括每一个服务人员的指纹数据。The
本实用新型于实施时有现交易及信用卡交易的两种方式进行结帐动作,故以下说明本实用新型的两种方式实施的运作流程。The utility model has two modes of cash transaction and credit card transaction to carry out the checkout action during implementation, so the operation process of the implementation of the two modes of the utility model will be described below.
首先说明以现金交易的结帐动作,当消费者3欲进行结帐动作时,前台服务人员4就会携带本实用新型的商品辨识装置8至消费者3处,前台服务人员4将对于消费者3进行结帐服务前,前台服务人员4可先通过商品辨识装置8的身分识别单元86进行身分的确认,用以辨识前台服务人员4的真伪或作为前台服务人员4的业绩基准等...,接着,再执行本实用新型的结帐系统进行结帐动作。较详细的说,本实用新型对于前台服务人员4进行身分确认的动作有三种方式。Firstly, the checkout action of cash transaction is explained. When the consumer 3 wants to perform the checkout action, the front
第一种方式是使用前台服务人员4本身配戴具有条形码的服务识别卡40,通过本实用新型的商品辨识装置8的身分识别单元86的读取,以进行身分的认证。本实用新型的商品辨识装置8可通过内建的记忆单元94直接取得前台服务人员4的身份数据,或者通过第一无线传输单元82与后台主机10的无线收发单元102进行无线连结,取得储存于后台主机10的前台服务人员4的身份数据,然后将由记忆单元94或者后台主机10所取得的数据与服务识别卡40作比对,以进行前台服务人员4身分确认的动作。The first way is to use the
第二种方式是身分识别单元86为指纹辨识装置时,前台服务人员4需要将手指放到指纹辨识装置的表面,通过指纹辨识装置读取前台服务人员4的指纹,商品辨识装置8的数据处理单元88将取得的指纹数据与记忆单元94或储存于后台主机10所储存的指纹数据进行比对,以进行前台服务人员4身分确认的动作。The second way is that when the
第三种方式是由数据输入按键来输入可用于辨识前台服务人员4身份的代码。The third way is to input a code that can be used to identify the identity of the front
以本较佳实施例而言,若前台服务人员4通过上述任一种方式完成身份确认后,前台服务人员4就会被允许进入本实用新型的结帐系统内,反之,若前台服务人员4通过上述任一种方式无法完成身份确认的动作时,前台服务人员4不仅无法进入本实用新型的结帐系统内,本实用新型的商品辨识装置8亦会通过第一无线传输单元82与后台主机10进行无线连结,然后传送一警示信号至后台主机10的无线收发单元102,以通知另一服务人员4a知悉有不法人员欲进入结帐系统。In terms of this preferred embodiment, if the front
在前台服务人员4完成身份确认后,当商品30上贴附具有独一的识别条形码时,消费者3只要将持有识别条形码的商品30交付于前台服务人员4,前台服务人员4就会通过商品辨识装置8的商品信息输入单元80,感应商品30上的识别条形码,以取得商品30的商品数据(例如商品代号、数量及金额)的消费相关信息,并且将消费者3此次所购买的商品总金额显示于显示装置90上。After the
若消费者所购买的商品并未贴附有识别条形码时,消费者3只要将商品30交付于前台服务人员4,前台服务人员4就会通过商品辨识装置8的商品信息输入单元80,以手动输入方式将每一个未贴附识别条形码的商品30的代码或代号输入于商品辨识装置8,商品辨识装置8就会通过第一无线传输单元82传送商品30的代码或代号至后台主机10的无线收发单元102,以取得未贴附识别条形码的商品30金额,并且将消费者3此次所购买的商品总金额显示于显示装置90上。If the commodity purchased by the consumer is not attached with an identification barcode, the consumer 3 only needs to deliver the
商品辨识装置8将上述有贴附识别条形码或未贴附识别条形码的商品30所取得的消费相关信息,通过第一无线传输单元82传送至后台主机10的无线收发单元102,后台主机10在接收到消费相关信息后就会打印出相关发票单据,由另一服务人员4a将该发票等相关单据一并携至前台服务人员4处给予消费者3,消费者3可将发票所载明的消费金额与显示装置90上所显示的商品总金额进行比对,以确认此次的交易金额是否正确,当消费者3确认无误后,即可交付等值的现金给前台服务人员4。消费者3在所购买的商品相关付费财物无需离开视线的情形下即可完成结帐作业。
以下更进一步说明消费者3以信用卡交易的结帐动作,当消费者3欲进行结帐动作时,前台服务人员4就会携带本实用新型的商品辨识装置8至消费者3处,前台服务人员4将对于消费者3进行结帐服务前,前台服务人员4可先通过商品辨识装置8进行身分的确认,再执行本实用新型的结帐系统进行结帐动作。本实用新型对于前台服务人员4进行身分确认的动作已揭露于上述的三种方式,故于此不再重述。The following will further illustrate the checkout action of the consumer 3 with credit card transactions. When the consumer 3 wants to perform the checkout action, the front
当前台服务人员4完成身份确认后,接着,进行商品辨识的动作,而此商品辨识的动作,同样已在前文中揭露,在此即不再赘述。After the front
在消费者3取出信用卡交付于前台服务人员4时,前台服务人员4就会将消费者3所取出的信用卡通过信用卡信息输入单元84,以实体接触方式或感应方式读取信用卡数据,由商品辨识装置8的第二无线传输单元92与该信用卡对应的信用卡中心12联机进行授信作业,在取得授信后将已授信的信息传回后台主机10的无线收发单元102。后台主机10在接收到上述消费相关信息及信用卡授信确认后,将会打印出相关发票单据及信用卡签账单,由另一服务人员4a将该发票等相关单据一并携至并前台服务人员4给予消费者3,消费者3可将发票所载明的消费金额、信用卡签账单与显示装置90上所显示的商品总金额进行比对,以确认此次的交易金额是否正确,当消费者3确认无误后,再取回信用卡。故消费者3在所购买的商品相关付费财物无需离开视线的情形下即可完成结帐作业。消费者3不但无须亲自至结帐柜台结帐,亦可避免消费者3产生信用卡被盗刷的疑虑,如此一来不仅可以节省消费者额外步行一段距离的体力负担,亦可增进购物的心情。When the consumer 3 takes out the credit card and delivers it to the front
另外,对销售业主而言,在完成交易的同时,亦可将销售结果以商品辨识装置8的一第三无线传输单元96回报至销售管理系统11,以随时控管商品状态,达到更完善的商品控管效果。In addition, for the sales owner, when the transaction is completed, the sales result can also be reported to the
本实用新型提供二个交易安全机制,一种是服务人员的身份认证机制,以防止不法人员进入本实用新型的结帐系统窜改数据,造成企业损失以及消费者3的金钱损失。另一种是利用本实用新型的结帐系统,消费者3的现金或信用卡不需要离开视线就可完成结帐的动作,以提高结帐的安全性。The utility model provides two transaction security mechanisms, one is the identity authentication mechanism of service personnel, to prevent illegal personnel from entering the checkout system of the utility model to tamper with data, causing losses to the enterprise and money losses to consumers 3 . The other is to utilize the checkout system of the present utility model, so that the cash or credit card of the consumer 3 can complete the checkout action without leaving the line of sight, so as to improve the security of checkout.
当然,熟悉该项技术者应知,在可达到本实用新型的主要目的的基准下,服务人员的身份认证机制可为选择性建置,以使本实用新型的功能更为完善。Of course, those who are familiar with this technology should know that under the benchmark of achieving the main purpose of the utility model, the identity authentication mechanism of the service personnel can be selectively built to make the function of the utility model more perfect.
本实用新型还可有其它多种实施例,在不背离本实用新型精神及其实质的情况下,熟悉本领域的技术人员当可根据本实用新型作出各种相应的改变和变形,但这些相应的改变和变形都应属于本实用新型所附的权利要求的保护范围。The utility model can also have other various embodiments, without departing from the spirit and essence of the utility model, those skilled in the art should make various corresponding changes and deformations according to the utility model, but these corresponding All changes and deformations should belong to the scope of protection of the appended claims of the utility model.
Claims (10)
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| CNU2008200036357U CN201166861Y (en) | 2008-01-25 | 2008-01-25 | Checkout system capable of improving transaction safety and convenience |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102521768A (en) * | 2011-12-14 | 2012-06-27 | 岳洋有限公司 | A system that automatically detects the quantity of goods and calculates the cost |
| CN102637328A (en) * | 2012-03-27 | 2012-08-15 | 潘晓亮 | Self-service checkout system and method for commodities in supermarket |
| CN105654158A (en) * | 2015-12-30 | 2016-06-08 | 天津金域医学检验所有限公司 | Multi-information fusion accounting system |
| CN105654159A (en) * | 2015-12-30 | 2016-06-08 | 天津金域医学检验所有限公司 | Standing book multi-information fusion method |
-
2008
- 2008-01-25 CN CNU2008200036357U patent/CN201166861Y/en not_active Expired - Fee Related
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102521768A (en) * | 2011-12-14 | 2012-06-27 | 岳洋有限公司 | A system that automatically detects the quantity of goods and calculates the cost |
| CN102637328A (en) * | 2012-03-27 | 2012-08-15 | 潘晓亮 | Self-service checkout system and method for commodities in supermarket |
| CN105654158A (en) * | 2015-12-30 | 2016-06-08 | 天津金域医学检验所有限公司 | Multi-information fusion accounting system |
| CN105654159A (en) * | 2015-12-30 | 2016-06-08 | 天津金域医学检验所有限公司 | Standing book multi-information fusion method |
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