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CN1878337A - Method and system for realizing call waiting service - Google Patents

Method and system for realizing call waiting service Download PDF

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CN1878337A
CN1878337A CNA2006100994120A CN200610099412A CN1878337A CN 1878337 A CN1878337 A CN 1878337A CN A2006100994120 A CNA2006100994120 A CN A2006100994120A CN 200610099412 A CN200610099412 A CN 200610099412A CN 1878337 A CN1878337 A CN 1878337A
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call waiting
terminal
call
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杨涛
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Huawei Technologies Co Ltd
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Abstract

本发明公开了实现呼叫等待业务的方法和系统。本发明提供的方法包括:A.移动交换中心通过基站子系统向第一终端发送包含呼叫等待状态标志的消息;B.第一终端根据该消息中呼叫等待的状态标志确认呼叫等待的状态。通过该方法,在呼叫等待过程中,终端可以准确获知呼叫等待的状态,并以此进一步解决了现有呼叫等待处理中可能向用户提示错误相关信息的问题。

Figure 200610099412

The invention discloses a method and a system for realizing call waiting service. The method provided by the invention includes: A. The mobile switching center sends a message including the call waiting state flag to the first terminal through the base station subsystem; B. The first terminal confirms the call waiting state according to the call waiting state flag in the message. Through this method, during the call waiting process, the terminal can accurately know the state of the call waiting, and thereby further solves the problem that the user may be prompted with wrong relevant information in the existing call waiting process.

Figure 200610099412

Description

实现呼叫等待业务的方法和系统Method and system for realizing call waiting service

技术领域technical field

本发明涉及移动通信领域,尤其涉及实现呼叫等待业务的方法和系统。The invention relates to the field of mobile communication, in particular to a method and system for realizing call waiting service.

背景技术Background technique

呼叫等待是移动通信系统中的一种补充业务。当用户正在进行通话时,如果有其他用户呼叫该用户,通过呼叫等待业务,该用户可以选择保持或接听第二个呼叫,也可以在两个通话中进行切换。Call waiting is a supplementary service in mobile communication systems. When the user is talking, if another user calls the user, the user can choose to hold or answer the second call through the call waiting service, and can also switch between the two calls.

在现有的呼叫等待处理机制中,若第一终端和第二终端正在通话中,当第三终端呼叫第一终端时,MSC(Mobile Switch Center,移动交换中心)以一定的时间间隔向第一终端发送信息消息,通知第一终端有另一个呼叫正在等待中,若第一终端接听该呼叫或者第三终端在第一终端接听之前挂机,MSC停止向第一终端发送信息消息。In the existing call waiting processing mechanism, if the first terminal and the second terminal are talking, when the third terminal calls the first terminal, the MSC (Mobile Switch Center, Mobile Switching Center) sends the call to the first terminal at a certain time interval. The terminal sends an information message to notify the first terminal that another call is waiting. If the first terminal answers the call or the third terminal hangs up before the first terminal answers, the MSC stops sending the information message to the first terminal.

上述的呼叫等待处理机制具有以下缺陷:The above-mentioned call waiting processing mechanism has the following defects:

1、由于MSC是以一定的时间间隔向第一终端发送信息消息,第一终端无法准确获知呼叫等待的开始时间;而在MSC的预置定时器超过预定时间或第三终端挂机终止呼叫等待时,MSC并不通知第一终端,这样第一终端也无法准确获知呼叫等待的终止时间。1. Since the MSC sends information messages to the first terminal at a certain time interval, the first terminal cannot accurately know the start time of call waiting; and when the preset timer of the MSC exceeds the predetermined time or the third terminal hangs up and terminates the call waiting , the MSC does not notify the first terminal, so the first terminal cannot accurately know the termination time of the call waiting.

2、若第三终端在第一终端接听前挂机,之后又立即再次呼叫第一终端,MSC会向第一终端发送两次以上的信息消息,而由于两次呼叫等待的时间间隔较小,第一终端可能会将实际发生的两次呼叫等待误认为只发生了一次;另外,在一次呼叫等待中,如果等待的时间较长,MSC可能会向第一终端发送多次信息消息,这样会使第一终端将一次呼叫等待误认为发生了多次,在向用户显示未接来电时就会显示错误信息。2. If the third terminal hangs up before the first terminal answers the call, and then immediately calls the first terminal again, the MSC will send more than two information messages to the first terminal. A terminal may mistake the actual two call waiting occurrences as only one; in addition, in a call waiting, if the waiting time is longer, the MSC may send multiple information messages to the first terminal, which will cause The first terminal mistakenly thinks that one call waiting has occurred multiple times, and will display an error message when displaying the missed call to the user.

3、现有呼叫等待处理过程中,如果第一终端向用户播放时间较长的提示音或振铃音,若第三终端在第一终端接听前挂机终止呼叫等待,MSC只是停止向第一终端发送信息消息却并不直接通知第一终端,因此可能会导致呼叫等待已经结束,而第一终端仍然在播放提示音或振铃音,使用户误认为呼叫等待仍然在进行中,并进一步根据该错误信息去接听实际上已经结束而无法接通的呼叫。3. During the existing call waiting process, if the first terminal plays a long prompt tone or ringing tone to the user, if the third terminal hangs up before the first terminal answers the call to terminate the call waiting, the MSC just stops calling the first terminal. Sending an information message does not directly notify the first terminal, so it may cause the call waiting to end, but the first terminal is still playing a prompt tone or ringing tone, making the user mistakenly believe that the call waiting is still in progress, and further based on this error message to pick up a call that actually ended and could not be reached.

发明内容Contents of the invention

本发明要解决的技术问题是提供一种实现呼叫等待业务的方法和系统,以实现在呼叫等待过程中,终端能够准确获知呼叫等待的状态,并以此进一步解决现有呼叫等待处理过程中可能向用户提示错误相关信息的问题。The technical problem to be solved by the present invention is to provide a method and system for implementing the call waiting service, so that the terminal can accurately know the state of the call waiting during the call waiting process, and further solve the possible problems in the existing call waiting process. A question that prompts the user with information about the error.

为解决上述技术问题,本发明的目的是通过以下技术方案实现的:In order to solve the problems of the technologies described above, the purpose of the present invention is achieved through the following technical solutions:

一种实现呼叫等待业务的方法,包括步骤:A method for implementing a call waiting service, comprising the steps of:

A、移动交换中心通过基站子系统向第一终端发送包含呼叫等待状态标志的消息;A. The mobile switching center sends a message including a call waiting status flag to the first terminal through the base station subsystem;

B、第一终端根据该消息中呼叫等待的状态标志确认呼叫等待的状态。B. The first terminal confirms the call waiting status according to the call waiting status flag in the message.

其中,步骤A具体包括:第三终端呼叫第一终端时,若第一终端正处于通话状态,移动交换中心通过基站子系统向第一终端发送包含呼叫等待开始标志的消息;Wherein, step A specifically includes: when the third terminal calls the first terminal, if the first terminal is in a call state, the mobile switching center sends a message including a call waiting start flag to the first terminal through the base station subsystem;

步骤B具体包括:第一终端根据该消息中呼叫等待的开始标志确认呼叫等待开始。Step B specifically includes: the first terminal confirms that the call waiting starts according to the start flag of the call waiting in the message.

优选的,步骤B后进一步包括:第一终端接听第三终端的呼叫,确认呼叫等待结束。Preferably, after step B, the method further includes: the first terminal answers the call of the third terminal, and confirms that the call waiting is over.

优选的,步骤B后进一步包括:当第三终端停止呼叫第一终端或移动交换中心的预置定时器超过预定时间时,移动交换中心通过基站子系统向第一终端发送包含呼叫等待终止标志的消息;第一终端根据该消息中呼叫等待的终止标志确认呼叫等待结束。Preferably, after step B, it further includes: when the third terminal stops calling the first terminal or the preset timer of the mobile switching center exceeds a predetermined time, the mobile switching center sends a message containing a call waiting termination flag to the first terminal through the base station subsystem message; the first terminal confirms that the call waiting ends according to the termination flag of the call waiting in the message.

优选的,第一终端确认呼叫等待结束后进一步包括:第一终端根据已接收的呼叫等待终止标志统计未接来电个数,并在界面上显示该信息。Preferably, after the first terminal confirms that the call waiting is over, the method further includes: the first terminal counts the number of missed calls according to the received call waiting termination flag, and displays the information on the interface.

优选的,第一终端确认呼叫等待开始后,按预先设置播放媒体音;确认呼叫等待结束后,停止播放媒体音。Preferably, after the first terminal confirms that the call waiting starts, it plays the media tone according to preset settings; after confirming that the call waiting ends, it stops playing the media tone.

第一终端确认呼叫等待开始后还可以包括:第一终端对呼叫等待持续时间计时,并在界面上显示该信息。After the first terminal confirms that the call waiting starts, the method may further include: the first terminal counts the duration of the call waiting, and displays the information on the interface.

一种实现呼叫等待业务的系统,包括移动交换中心和第一终端,所述移动交换中心用于通过基站子系统向第一终端发送包含呼叫等待状态标志的消息;所述第一终端用于根据接收到的消息中呼叫等待的状态标志确认呼叫等待的状态。A system for implementing a call waiting service, comprising a mobile switching center and a first terminal, the mobile switching center is used to send a message including a call waiting status flag to the first terminal through a base station subsystem; the first terminal is used to The call waiting status flag in the received message confirms the status of the call waiting.

其中,所述的呼叫等待状态标志是呼叫等待开始标志;第一终端用于根据该标志确认呼叫等待。Wherein, the call waiting state flag is a call waiting start flag; the first terminal is used to confirm the call waiting according to the flag.

优选的,第一终端用于在确认呼叫等待开始后对呼叫等待持续时间计时,并在界面上显示该信息。Preferably, the first terminal is configured to count the duration of the call waiting after confirming the start of the call waiting, and display the information on the interface.

所述的呼叫等待状态标志是呼叫等待开始标志和呼叫等待终止标志;第一终端用于根据所述标志确认呼叫等待开始和呼叫等待结束。The call waiting state flag is a call waiting start flag and a call waiting end flag; the first terminal is used to confirm the call waiting start and call waiting end according to the flags.

优选的,所述第一终端用于根据已接收的呼叫等待终止标志统计未接来电个数,并在界面上显示该信息。Preferably, the first terminal is configured to count the number of missed calls according to the received call waiting termination flag, and display the information on the interface.

所述第一终端还用于在确认呼叫等待开始后按预先设置播放媒体音,并在确认呼叫等待结束后停止播放媒体音。The first terminal is further configured to play the media tone according to preset settings after confirming the start of the call waiting, and stop playing the media tone after confirming the end of the call waiting.

从以上技术方案可以看出,本发明具有以下优点:As can be seen from the above technical solutions, the present invention has the following advantages:

发生呼叫等待或呼叫等待结束时,通过在移动交换中心向第一终端下发的消息中增加呼叫等待状态标志,使第一终端可以根据该标志确认呼叫等待的当前状态,从而能够准确得到呼叫等待的开始时间或结束时间。When call waiting occurs or ends, the first terminal can confirm the current state of call waiting according to the sign by adding a call waiting state flag in the message sent by the mobile switching center to the first terminal, so that the call waiting status can be obtained accurately. The start time or end time of .

进一步的,由于第一终端可以准确得到每个呼叫等待的开始时间和终止时间,避免了在一次呼叫等待中发送多次信息消息的问题,这样终端能够准确、及时了解呼叫等待的状态,从而向用户提供正确的相关信息。例如能够确保在呼叫等待开始后、结束前播放媒体音通知用户有呼叫等待接听,解决了现有呼叫等待处理过程中媒体音较长时可能引起的呼叫等待已经结束而终端仍然播放媒体音的问题;也能够在有未接来电时正确地统计未接来电个数。Further, since the first terminal can accurately obtain the start time and end time of each call waiting, the problem of sending multiple information messages during one call waiting is avoided, so that the terminal can accurately and timely understand the state of call waiting, so as to provide User provides correct relevant information. For example, it can ensure that the media tone is played to inform the user that there is a call waiting to be answered after the start of the call waiting and before the end, which solves the problem that the terminal still plays the media tone when the call waiting is over and the media tone is long during the existing call waiting process. ; It can also count the number of missed calls correctly when there are missed calls.

附图说明Description of drawings

图1为本发明实现呼叫等待业务方法的实施例一流程图;Fig. 1 is a flow chart of Embodiment 1 of the present invention's implementation of the call waiting service method;

图2为本发明实现呼叫等待业务方法的实施例二流程图;Fig. 2 is the flow chart of Embodiment 2 of the method for realizing the call waiting service in the present invention;

图3为本发明实现呼叫等待业务方法的实施例三流程图;Fig. 3 is the flow chart of Embodiment 3 of the method for realizing the call waiting service of the present invention;

图4为本发明实现呼叫等待业务方法的实施例四流程图;Fig. 4 is the flow chart of Embodiment 4 of the method for realizing the call waiting service in the present invention;

图5为本发明实现呼叫等待业务系统的结构图。Fig. 5 is a structural diagram of the system for realizing the call waiting service in the present invention.

具体实施方式Detailed ways

本发明针对现有呼叫等待处理过程中,第一终端无法准确获知呼叫等待开始时间的问题,提出解决该问题的基本构思是:在MSC向第一终端发送的信息消息中增加一个CW_INDICATION(呼叫等待标识)信元,定义该信元的值包括CW_START(呼叫等待开始);当第三终端呼叫第一终端时,MSC向第一终端下发信息消息,设置信元CW_INDICATION的值为CW_START;第一终端收到信息消息后判断若CW_INDICATION的值为CW_START,则确认呼叫等待开始,可以准确获知呼叫等待开始时间;进一步的,还可以定义CW_INDICATION的值包括呼叫等待终止(CW_END),如果在第一终端应答前第三终端挂机或MSC定时器超时,MSC再次下发信息消息给第一终端,设置信元CW_INDICATION为CW_END;第一终端收到信息消息后判断若信息消息中CW_INDICATION的值为CW_END,则确认呼叫等待结束,可以准确获知呼叫等待终止时间。The present invention aims at the problem that the first terminal cannot accurately know the start time of call waiting in the existing call waiting process, and proposes a basic idea to solve this problem: add a CW_INDICATION (call waiting Identification) information element, defining that the value of this information element includes CW_START (call waiting start); when the third terminal calls the first terminal, the MSC sends an information message to the first terminal, and the value of the information element CW_INDICATION is set as CW_START; the first After the terminal receives the information message, it judges that if the value of CW_INDICATION is CW_START, then it confirms that call waiting starts, and can accurately know the start time of call waiting; further, the value of CW_INDICATION can also be defined to include call waiting termination (CW_END). Before answering, the third terminal hangs up or the MSC timer expires, and the MSC sends an information message to the first terminal again, setting the cell CW_INDICATION as CW_END; after receiving the information message, the first terminal judges that if the value of CW_INDICATION in the information message is CW_END, then By confirming the end of call waiting, you can accurately know the end time of call waiting.

下面结合图1对本发明实现呼叫等待业务方法的实施例一进行描述,在本实施例中,第一终端通过MSC发送来的信息消息中呼叫等待开始标志确认呼叫等待开始,记录呼叫等待的开始时间,并在呼叫等待开始以后将呼叫等待持续时间显示在终端界面上通知用户,第三终端在第一终端应答前挂机终止呼叫等待,第一终端通过MSC发送来的信息消息中呼叫等待终止标志确认呼叫等待结束。Below in conjunction with Fig. 1, embodiment 1 of the method for realizing the call waiting service of the present invention is described. In this embodiment, the first terminal confirms that the call waiting starts in the information message sent by the MSC, and records the start time of the call waiting , and display the call waiting duration on the terminal interface to notify the user after the call waiting starts, the third terminal hangs up before the first terminal answers to terminate the call waiting, and the first terminal confirms the call waiting termination flag in the information message sent by the MSC Call waiting ends.

步骤101、第一终端和第二终端正在通话中,第三终端呼叫第一终端。Step 101, the first terminal and the second terminal are talking, and the third terminal calls the first terminal.

步骤102、MSC向BSS(Base Sub System,基站子系统)发送信息消息,该消息中包括终端信息记录信元,在该信元中包括主叫号码子信元,用于指示第三终端的号码信息;另外,信息消息中还包括呼叫等待标识信元,该信元的值被设置为CW_START,指示呼叫等待开始。Step 102, MSC sends information message to BSS (Base Sub System, base station subsystem), includes terminal information recording cell in this message, includes calling number sub-cell in this cell, is used to indicate the number of the 3rd terminal information; in addition, the information message also includes a call waiting identification information element, and the value of the information element is set to CW_START, indicating that the call waiting starts.

步骤103、BSS将MSC发送来的包含呼叫等待标识信元的信息消息转发至第一终端。Step 103, the BSS forwards the information message containing the call waiting identifier information element sent by the MSC to the first terminal.

步骤104、第一终端收到信息消息后,判断若该消息中呼叫等待标识信元的值等于CW_START,则确认呼叫等待开始,记录当前时刻,开始对呼叫等待计时,并在终端界面上显示呼叫等待持续时间。Step 104, after the first terminal receives the information message, it judges that if the value of the call waiting identification cell in the message is equal to CW_START, then confirm that the call waiting starts, record the current time, start timing the call waiting, and display the call waiting time on the terminal interface Wait duration.

步骤105、第一终端从信息消息的终端信息记录信元中提取第三终端的号码,将该号码显示在终端界面上。Step 105, the first terminal extracts the number of the third terminal from the terminal information record information element of the information message, and displays the number on the terminal interface.

步骤106至步骤107、第三终端挂机终止本次呼叫等待,MSC向BSS发送信息消息,并设置该消息中呼叫等待标识信元的值为CW_END,指示呼叫等待结束。From step 106 to step 107, the third terminal hangs up to terminate the current call waiting, and the MSC sends an information message to the BSS, and sets the value of the call waiting identification information element in the message to CW_END, indicating that the call waiting ends.

另外,当MSC在向第一终端发送包含呼叫等待开始标志的信息消息时会启动定时器;若定时器超过预定时间,MSC会直接向BSS发送呼叫等待标识信元的值为CW_END的信息消息,指示呼叫等待结束。In addition, the timer will be started when the MSC sends the information message containing the call waiting start flag to the first terminal; if the timer exceeds the predetermined time, the MSC will directly send the information message that the value of the call waiting identification cell is CW_END to the BSS, Indicates that call waiting has ended.

步骤108、BSS将包含呼叫等待标识信元的信息消息转发至第一终端。Step 108, the BSS forwards the information message including the call waiting identifier information element to the first terminal.

步骤109、第一终端收到信息消息后,判断若该消息中呼叫等待标识信元的值等于CW_END,则确认呼叫等待结束,停止在终端界面显示呼叫等待持续时间和第三终端的号码。Step 109: After receiving the information message, the first terminal judges that if the value of the call waiting identification cell in the message is equal to CW_END, then confirms that call waiting is over, and stops displaying the call waiting duration and the number of the third terminal on the terminal interface.

结合图2,对本发明实现呼叫等待业务方法的实施例二进行描述,在本实施例中,第一终端通过MSC发送来的信息消息中呼叫等待开始标志确认呼叫等待开始,第三终端在第一终端应答前挂机终止呼叫等待,第一终端通过MSC发送来的信息消息中的呼叫等待终止标志确认呼叫等待结束,并统计未接来电个数,将该信息显示在界面。In conjunction with Fig. 2, the second embodiment of the method for realizing the call waiting service of the present invention is described. In this embodiment, the first terminal confirms that the call waiting starts in the information message sent by the MSC. The terminal hangs up before answering to terminate the call waiting, and the first terminal confirms the end of the call waiting through the call waiting termination sign in the information message sent by the MSC, counts the number of missed calls, and displays the information on the interface.

步骤201、第一终端和第二终端正在通话中,第三终端呼叫第一终端。Step 201, the first terminal and the second terminal are talking, and the third terminal calls the first terminal.

步骤202、MSC向BSS发送信息消息,该消息中包括终端信息记录信元,在该信元中包括主叫号码子信元,用于指示第三终端的号码信息;另外,信息消息中还包括呼叫等待标识信元,该信元的值被设置为CW_START,指示呼叫等待开始。Step 202, the MSC sends an information message to the BSS, the message includes a terminal information record cell, and the cell includes a calling number sub-cell, which is used to indicate the number information of the third terminal; in addition, the information message also includes The call waiting identification information element, the value of which is set to CW_START, indicates that the call waiting starts.

步骤203、BSS将MSC发送来的包含呼叫等待标识信元的信息消息转发至第一终端。Step 203, the BSS forwards the information message containing the call waiting identifier information element sent by the MSC to the first terminal.

步骤204、第一终端收到信息消息后,判断若该消息中呼叫等待标识信元的值等于CW_START,则确认呼叫等待开始,记录当前时刻,开始对呼叫等待计时,并在终端界面上显示呼叫等待持续时间。Step 204, after the first terminal receives the information message, it judges that if the value of the call waiting identification cell in the message is equal to CW_START, then confirm that the call waiting starts, record the current time, start timing the call waiting, and display the call waiting time on the terminal interface Wait duration.

步骤205、第一终端从信息消息的终端信息记录信元中提取第三终端的号码,将该号码显示在终端界面上。Step 205, the first terminal extracts the number of the third terminal from the terminal information record information element of the information message, and displays the number on the terminal interface.

步骤206至步骤207、第三终端挂机终止本次呼叫等待,MSC向BSS发送信息消息,并设置该消息中呼叫等待标识信元的值为CW_END,指示呼叫等待结束。From step 206 to step 207, the third terminal hangs up to terminate the current call waiting, and the MSC sends an information message to the BSS, and sets the value of the call waiting identification information element in the message to CW_END, indicating that the call waiting ends.

另外,当MSC在向第一终端发送包含呼叫等待开始标志的信息消息时会启动定时器;若定时器超过预定时间,MSC会直接向BSS发送呼叫等待标识信元的值为CW_END的信息消息,指示呼叫等待结束。In addition, the timer will be started when the MSC sends the information message containing the call waiting start flag to the first terminal; if the timer exceeds the predetermined time, the MSC will directly send the information message that the value of the call waiting identification cell is CW_END to the BSS, Indicates that call waiting has ended.

步骤208、BSS将包含呼叫等待标识信元的信息消息转发至第一终端。Step 208, the BSS forwards the information message including the call waiting identifier information element to the first terminal.

步骤209、第一终端收到信息消息后,判断若该消息中呼叫等待标识信元的值等于CW_END,则确认本次呼叫等待结束,停止在终端界面显示呼叫等待持续时间和第三终端的号码。Step 209, after the first terminal receives the information message, it judges that if the value of the call waiting identification cell in the message is equal to CW_END, then confirm that the call waiting is over, and stop displaying the call waiting duration and the number of the third terminal on the terminal interface .

步骤210、第一终端确认本次呼叫等待结束后统计未接来电个数,并将该信息显示在终端界面上。Step 210, the first terminal counts the number of missed calls after confirming that the call waiting is over, and displays the information on the terminal interface.

如果第三终端在第一终端接听前挂机,之后第三终端或其他终端又再次呼叫第一终端,第一终端会在收到MSC发送的信息消息后,判断若该消息中呼叫等待标识信元的值等于CW_START,则停止显示未接来电个数,而显示呼叫等待持续时间及呼叫第一终端的终端号码信息;若第一终端判断该消息中呼叫等待标识信元的值等于CW_END,则停止显示呼叫等待持续时间及呼叫第一终端的终端号码信息,并将发生的未接来电个数加一后显示在界面上。If the third terminal hangs up before the first terminal answers, and then the third terminal or other terminals call the first terminal again, the first terminal will, after receiving the information message sent by the MSC, If the value is equal to CW_START, stop displaying the number of missed calls, and display the call waiting duration and the terminal number information of the first terminal being called; if the first terminal judges that the value of the call waiting identification cell in the message is equal to CW_END, then stop Display the call waiting duration and the terminal number information of the calling first terminal, and display on the interface after adding one to the number of missed calls.

下面结合图3,对本发明实现呼叫等待业务方法的实施例三进行描述,在本实施例中,第一终端通过MSC发送来的信息消息中呼叫等待开始标志确认呼叫等待开始,第三终端在第一终端应答前挂机终止呼叫等待,第一终端通过MSC发送来的信息消息中的呼叫等待终止标志确认呼叫等待结束,并在该时间段内播放提示音,提示用户有呼叫在等待接听中。Below in conjunction with Fig. 3, the third embodiment of the method for realizing the call waiting service of the present invention is described. In this embodiment, the first terminal confirms that the call waiting starts in the information message sent by the MSC. A terminal hangs up before answering to terminate the call waiting, and the first terminal confirms that the call waiting is terminated through the call waiting termination sign in the information message sent by the MSC, and plays a prompt tone within this time period to remind the user that a call is waiting to be answered.

步骤301、第一终端和第二终端正在通话中,第三终端呼叫第一终端。Step 301, the first terminal and the second terminal are talking, and the third terminal calls the first terminal.

步骤302、MSC向BSS发送信息消息,该消息中包括终端信息记录信元,在该信元中包括主叫号码子信元,用于指示第三终端的号码信息;另外,信息消息中还包括呼叫等待标识信元,该信元的值被设置为CW_START,指示呼叫等待开始。Step 302, the MSC sends an information message to the BSS, the message includes a terminal information record cell, and the cell includes a calling number sub-cell, which is used to indicate the number information of the third terminal; in addition, the information message also includes The call waiting identification information element, the value of which is set to CW_START, indicates that the call waiting starts.

步骤303、BSS将MSC发送来的包含呼叫等待标识信元的信息消息转发至第一终端。Step 303, the BSS forwards the information message containing the call waiting identifier information element sent by the MSC to the first terminal.

步骤304、第一终端收到信息消息后,判断若该消息中呼叫等待标识信元的值等于CW_START,则确认呼叫等待开始,记录当前时刻,开始对呼叫等待计时,并在终端界面上显示呼叫等待持续时间。Step 304, after the first terminal receives the information message, it judges that if the value of the call waiting identification cell in the message is equal to CW_START, then confirm that the call waiting starts, record the current time, start timing the call waiting, and display the call waiting time on the terminal interface Wait duration.

步骤305、第一终端从信息消息的终端信息记录信元中提取第三终端的号码,将该号码显示在终端界面上。Step 305, the first terminal extracts the number of the third terminal from the terminal information record information element of the information message, and displays the number on the terminal interface.

步骤306、第一终端播放媒体音,通知用户有另一个呼叫等待接听。Step 306, the first terminal plays a media tone to notify the user that there is another call waiting to be answered.

步骤307至步骤308、第三终端挂机终止本次呼叫等待,MSC向BSS发送信息消息,并设置该消息中呼叫等待标识信元的值为CW_END,指示呼叫等待结束。From step 307 to step 308, the third terminal hangs up to terminate the current call waiting, and the MSC sends an information message to the BSS, and sets the value of the call waiting identification information element in the message to CW_END, indicating that the call waiting ends.

另外,当MSC在向第一终端发送包含呼叫等待开始标志的信息消息时会启动定时器;若定时器超过预定时间,MSC会直接向BSS发送呼叫等待标识信元的值为CW_END的信息消息,指示呼叫等待结束。In addition, the timer will be started when the MSC sends the information message containing the call waiting start flag to the first terminal; if the timer exceeds the predetermined time, the MSC will directly send the information message that the value of the call waiting identification cell is CW_END to the BSS, Indicates that call waiting has ended.

步骤309、BSS将包含呼叫等待标识信元的信息消息转发至第一终端。Step 309, the BSS forwards the information message including the call waiting identifier information element to the first terminal.

步骤310、第一终端收到信息消息后,判断该消息中呼叫等待标识信元的值若等于CW_END,则确认本次呼叫等待结束,停止在终端界面显示呼叫等待持续时间和第三终端的号码,并停止播放媒体音。Step 310, after the first terminal receives the information message, if it judges that the value of the call waiting identification cell in the message is equal to CW_END, then confirm that the call waiting is over, and stop displaying the call waiting duration and the number of the third terminal on the terminal interface , and stop playing the media sound.

在本实施例中,第一终端播放媒体音通知用户有另一个呼叫等待接听,与普通呼叫业务中一样,媒体音可以是普通提示音或个性化的振铃音,也可以设置第一终端在呼叫等待过程中通过振动来通知用户。In this embodiment, the first terminal plays a media tone to notify the user that another call is waiting to be answered. As in the ordinary call service, the media tone can be a common prompt tone or a personalized ring tone, or the first terminal can be set to Vibrate to notify user during call waiting.

上述各实施例中,由第三终端在第一终端应答前挂机或MSC定时器超时终止呼呼等待。呼叫等待也可以是由于第一终端接听呼叫而终止,此时第一终端可以获知准确的呼叫等待终止时间,因此MSC在呼叫等待终止后不需要再向第一终端发送带有呼叫等待终止信息的信息消息。In the above embodiments, the third terminal hangs up before the first terminal answers or the MSC timer expires to terminate the call waiting. The call waiting can also be terminated because the first terminal answers the call. At this time, the first terminal can know the accurate call waiting termination time, so the MSC does not need to send a message with the call waiting termination information to the first terminal after the call waiting is terminated. information message.

下面结合图4对本发明实现呼叫等待业务方法的实施例四进行描述,在本实施例中,第一终端通过MSC发送来的信息消息中呼叫等待开始标志确认呼叫等待开始,在终端界面上显示呼叫等待持续时间,并播放提示音通知用户有呼叫等待接听;第一终端接听第三终端的呼叫终止呼叫等待后,停止显示呼叫等待持续时间,并停止播放提示音。Embodiment 4 of the method for realizing the call waiting service of the present invention will be described below in conjunction with FIG. Wait for the duration and play a prompt to notify the user that there is a call waiting to be answered; after the first terminal answers the call from the third terminal to terminate the call waiting, stop displaying the call waiting duration and stop playing the prompt.

步骤401、第一终端和第二终端正在通话中,第三终端呼叫第一终端。Step 401, the first terminal and the second terminal are talking, and the third terminal calls the first terminal.

步骤402、MSC向BSS发送信息消息,该消息中包括终端信息记录信元,在该信元中包括主叫号码子信元,用于指示第三终端的号码信息;另外,信息消息中还包括呼叫等待标识信元,该信元的值被设置为CW_START,指示呼叫等待开始。Step 402, the MSC sends an information message to the BSS, the message includes a terminal information record cell, and the cell includes a calling number sub-cell, which is used to indicate the number information of the third terminal; in addition, the information message also includes The call waiting identification information element, the value of which is set to CW_START, indicates that the call waiting starts.

步骤403、BSS将MSC发送来的包含呼叫等待标识信元的信息消息转发至第一终端。Step 403, the BSS forwards the information message containing the call waiting identifier information element sent by the MSC to the first terminal.

步骤404、第一终端收到信息消息后,判断若该消息中呼叫等待标识信元的值等于CW_START,则确认呼叫等待开始,记录当前时刻,开始对呼叫等待计时,并在终端界面上显示呼叫等待持续时间。Step 404, after the first terminal receives the information message, it judges that if the value of the call waiting identification cell in the message is equal to CW_START, then confirm that the call waiting starts, record the current time, start timing the call waiting, and display the call waiting time on the terminal interface Wait duration.

步骤405、第一终端从信息消息的终端信息记录信元中提取第三终端的号码,将该号码显示在终端界面上。Step 405, the first terminal extracts the number of the third terminal from the terminal information record information element of the information message, and displays the number on the terminal interface.

步骤406、第一终端播放媒体音,通知用户有另一个呼叫等待接听。Step 406, the first terminal plays a media tone to notify the user that there is another call waiting to be answered.

步骤407、第一终端接听第三终端的呼叫,终止本次呼叫等待,停止在终端界面显示呼叫等待持续时间和第三终端的号码,并停止播放媒体音。Step 407, the first terminal answers the call from the third terminal, terminates the current call waiting, stops displaying the duration of the call waiting and the number of the third terminal on the terminal interface, and stops playing the media sound.

步骤408至步骤409、第一终端向BSS发送信息消息;BSS将该信息消息转发至MSC。From step 408 to step 409, the first terminal sends an information message to the BSS; the BSS forwards the information message to the MSC.

步骤410、MSC通知第三终端可以进行通话。Step 410, the MSC notifies the third terminal that the call can be made.

在本实施例中,第一终端播放媒体音通知用户有另一个呼叫等待接听,与普通呼叫业务中一样,媒体音可以是普通提示音或个性化的振铃音,也可以设置第一终端在呼叫等待过程中通过振动来通知用户。In this embodiment, the first terminal plays a media tone to notify the user that another call is waiting to be answered. As in the ordinary call service, the media tone can be a common prompt tone or a personalized ring tone, or the first terminal can be set to Vibrate to notify user during call waiting.

结合图5,对本发明提供的实现呼叫等待业务的系统的实施例一进行描述,该系统包括第一终端501、第二终端505、第三终端502、移动交换中心503和基站子系统504,其中:In conjunction with FIG. 5, Embodiment 1 of the system for realizing the call waiting service provided by the present invention is described, the system includes a first terminal 501, a second terminal 505, a third terminal 502, a mobile switching center 503 and a base station subsystem 504, wherein :

第一终端501用于在与第二终端505的通话中接收来自基站子系统504的信息消息,并判断若该消息中呼叫等待标识信元的值为呼叫等待开始,则确认呼叫等待开始,获取呼叫等待开始时间;若该消息中呼叫等待标识信元的值为呼叫等待终止,则确认呼叫等待结束。The first terminal 501 is used for receiving the information message from the base station subsystem 504 during the conversation with the second terminal 505, and judging that if the value of the call waiting identifier cell in the message is the start of call waiting, then confirm the start of call waiting, and obtain The start time of call waiting; if the value of the call waiting identification information element in the message is call waiting end, then the end of call waiting is confirmed.

第一终端501还用于在确认呼叫等待开始后对呼叫等待进行计时,将呼叫等待的持续时间显示在终端界面上,并从信息消息的终端信息记录信元中提取第三终端的号码,将该号码显示在终端界面上;还用于在确认呼叫等待开始后播放提示音或个性化振铃音。The first terminal 501 is also used for timing the call waiting after confirming that the call waiting starts, displaying the duration of the call waiting on the terminal interface, and extracting the number of the third terminal from the terminal information recording cell of the information message, and This number is displayed on the terminal interface; it is also used to play a prompt or personalized ring tone after confirming the start of call waiting.

第一终端501还用于在确认呼叫等待结束时停止在终端界面上显示呼叫等待持续时间和第三终端号码,并停止播放提示音或个性化振铃音。The first terminal 501 is further configured to stop displaying the call waiting duration and the third terminal number on the terminal interface, and stop playing the prompt tone or the personalized ring tone when the end of the call waiting is confirmed.

另外,第一终端501还用于根据接收的提示信息中的呼叫等待终止标志统计未接来电个数,并将该信息显示在终端界面上。In addition, the first terminal 501 is further configured to count the number of missed calls according to the call waiting termination flag in the received prompt information, and display the information on the terminal interface.

第三终端502用于在第一终端501与第二终端502进行通话时呼叫第一终端501,进入呼叫等待;还用于在第一终端501无应答时挂机终止呼叫等待。The third terminal 502 is used to call the first terminal 501 and enter call waiting when the first terminal 501 is talking with the second terminal 502; it is also used to hang up and terminate the call waiting when the first terminal 501 does not answer.

移动交换中心503用于在第三终端502呼叫第一终端501时向基站子系统504发送信息消息,在该消息中设置呼叫等待标识信元值为呼叫等待开始,并在该信息消息中通过终端信息记录信元的主叫号码子信元来指示第三终端502的号码信息;还用于在第一终端501未应答而第三终端502挂机或移动交换中心503的定时器超过预定时间时向基站子系统504发送呼叫等待标识信元值为呼叫等待结束的信息消息。The mobile switching center 503 is used to send an information message to the base station subsystem 504 when the third terminal 502 calls the first terminal 501, set the value of the call waiting identification information element in the message as the call waiting start, and pass the terminal in the information message The calling number sub-cell of the information record cell indicates the number information of the third terminal 502; it is also used to send a message to the third terminal 502 when the first terminal 501 does not answer and the third terminal 502 hangs up or the timer of the mobile switching center 503 exceeds a predetermined time The base station subsystem 504 sends an information message in which the information element value of the call waiting identifier is end of call waiting.

基站子系统504用于将移动交换中心503发送来的信息消息转发给第一终端501。The base station subsystem 504 is configured to forward the information message sent by the mobile switching center 503 to the first terminal 501 .

本发明提供的实现呼叫等待业务系统实施例二的结构图与实施例一相同,包括第一终端、第二终端、第三终端、移动交换中心和基站子系统,其中:The structural diagram of the second embodiment of the system for realizing the call waiting service provided by the present invention is the same as that of the first embodiment, including a first terminal, a second terminal, a third terminal, a mobile switching center and a base station subsystem, wherein:

第一终端用于在与第二终端的通话中接收来自基站子系统的信息消息,并判断若该消息中呼叫等待标识信元的值为呼叫等待开始,则确认呼叫等待开始,获取呼叫等待开始时间,并且在确认呼叫等待开始后对呼叫等待进行计时,将呼叫等待的持续时间显示在终端界面上,并从信息消息的终端信息记录信元中提取第三终端的号码,将该号码显示在终端界面上;还用于在确认呼叫等待开始后播放提示音或个性化振铃音。The first terminal is used for receiving an information message from the base station subsystem during a call with the second terminal, and judging that if the value of the call waiting identification cell in the message is the start of call waiting, then confirm the start of call waiting, and obtain the start of call waiting time, and after confirming the start of the call waiting, time the call waiting, display the duration of the call waiting on the terminal interface, and extract the number of the third terminal from the terminal information record cell of the information message, and display the number on the On the terminal interface; also used to play a prompt tone or a personalized ring tone after confirming the start of call waiting.

第一终端还用于在接听来自第三终端的呼叫等待后,通过基站子系统向移动交换中心发送信息消息,并停止在终端界面上显示呼叫等待持续时间和第三终端号码,并停止播放提示音或个性化振铃音。The first terminal is also used to send an information message to the mobile switching center through the base station subsystem after answering the call waiting from the third terminal, and stop displaying the call waiting duration and the third terminal number on the terminal interface, and stop playing the prompt tone or personalized ring tone.

第三终端用于在第一终端与第二终端进行通话时呼叫第一终端,进入呼叫等待。The third terminal is configured to call the first terminal when the first terminal is talking with the second terminal, and enter into call waiting.

移动交换中心用于在第三终端呼叫第一终端时向基站子系统发送信息消息,在该消息中设置呼叫等待标识信元值为呼叫等待开始,并在该信息消息中通过终端信息记录信元的主叫号码子信元来指示第三终端的号码信息。The mobile switching center is used to send an information message to the base station subsystem when the third terminal calls the first terminal, set the value of the call waiting identification cell in the message as the start of call waiting, and record the cell in the information message through the terminal information The calling number sub-information element of the third terminal is used to indicate the number information of the third terminal.

基站子系统用于将移动交换中心发送来的包括呼叫等待开始标志的信息消息转发给第一终端。The base station subsystem is configured to forward the information message including the call waiting start flag sent by the mobile switching center to the first terminal.

以上对本发明所提供实现呼叫等待业务的方法和系统进行了详细介绍,本文中应用了具体个例对本发明的原理及实施方式进行了阐述,以上实施例的说明只是用于帮助理解本发明的方法及其核心思想;同时,对于本领域的一般技术人员,依据本发明的思想,在具体实施方式及应用范围上均会有改变之处,综上所述,本说明书内容不应理解为对本发明的限制。The method and system for realizing the call waiting service provided by the present invention have been introduced in detail above. In this paper, specific examples are used to illustrate the principle and implementation of the present invention. The description of the above embodiments is only used to help understand the method of the present invention. and its core idea; at the same time, for those of ordinary skill in the art, according to the idea of the present invention, there will be changes in the specific implementation and scope of application. limits.

Claims (13)

1、一种实现呼叫等待业务的方法,其特征在于,该方法包括步骤:1. A method for realizing a call waiting service, characterized in that the method comprises steps: A、移动交换中心通过基站子系统向第一终端发送包含呼叫等待状态标志的消息;A. The mobile switching center sends a message including a call waiting status flag to the first terminal through the base station subsystem; B、第一终端根据该消息中呼叫等待的状态标志确认呼叫等待的状态。B. The first terminal confirms the call waiting status according to the call waiting status flag in the message. 2、如权利要求1所述实现呼叫等待业务的方法,其特征在于,2. The method for realizing call waiting service according to claim 1, characterized in that: 步骤A具体包括:第三终端呼叫第一终端时,若第一终端正处于通话状态,移动交换中心通过基站子系统向第一终端发送包含呼叫等待开始标志的消息;Step A specifically includes: when the third terminal calls the first terminal, if the first terminal is in a call state, the mobile switching center sends a message including a call waiting start flag to the first terminal through the base station subsystem; 步骤B具体包括:第一终端根据该消息中的呼叫等待开始标志确认呼叫等待开始。Step B specifically includes: the first terminal confirms that the call waiting starts according to the call waiting start flag in the message. 3、如权利要求2所述实现呼叫等待业务的方法,其特征在于,步骤B后进一步包括:第一终端接听第三终端的呼叫,确认呼叫等待结束。3. The method for realizing the call waiting service according to claim 2, characterized in that after step B, the method further comprises: the first terminal answers the call of the third terminal, and confirms that the call waiting ends. 4、如权利要求2所述实现呼叫等待业务的方法,其特征在于,步骤B后进一步包括:当第三终端停止呼叫第一终端或移动交换中心的预置定时器超过预定时间时,移动交换中心通过基站子系统向第一终端发送包含呼叫等待终止标志的消息;第一终端根据该消息中的呼叫等待终止标志确认呼叫等待结束。4. The method for realizing call waiting service according to claim 2, characterized in that, after step B, it further comprises: when the third terminal stops calling the first terminal or when the preset timer of the mobile switching center exceeds a predetermined time, the mobile switching center The center sends a message including the call waiting end flag to the first terminal through the base station subsystem; the first terminal confirms that the call waiting ends according to the call waiting end flag in the message. 5、如权利要求4所述实现呼叫等待业务的方法,其特征在于,第一终端确认呼叫等待结束后进一步包括:第一终端根据已接收的呼叫等待终止标志统计未接来电个数,并在界面上显示该信息。5. The method for implementing call waiting service according to claim 4, characterized in that after the first terminal confirms that the call waiting is over, it further comprises: the first terminal counts the number of missed calls according to the received call waiting termination flag, and This information is displayed on the interface. 6、如权利要求3至5任一项所述实现呼叫等待业务的方法,其特征在于,第一终端确认呼叫等待开始后,按预先设置播放媒体音;第一终端确认呼叫等待结束后,停止播放媒体音。6. The method for realizing the call waiting service according to any one of claims 3 to 5, characterized in that, after the first terminal confirms that the call waiting starts, it plays the media sound according to the preset setting; after the first terminal confirms that the call waiting ends, it stops Play media tones. 7、如权利要求2至5任一项所述实现呼叫等待业务的方法,其特征在于,第一终端确认呼叫等待开始后进一步包括:第一终端对呼叫等待持续时间计时,并在界面上显示该信息。7. The method for realizing the call waiting service according to any one of claims 2 to 5, characterized in that, after the first terminal confirms that the call waiting starts, it further includes: the first terminal counts the duration of the call waiting, and displays on the interface the information. 8、一种实现呼叫等待业务的系统,包括移动交换中心和第一终端,其特征在于,所述移动交换中心用于通过基站子系统向第一终端发送包含呼叫等待状态标志的消息;所述第一终端用于根据接收到的消息中呼叫等待的状态标志确认呼叫等待的状态。8. A system for implementing a call waiting service, comprising a mobile switching center and a first terminal, wherein the mobile switching center is used to send a message including a call waiting state flag to the first terminal through a base station subsystem; the The first terminal is configured to confirm the state of the call waiting according to the state flag of the call waiting in the received message. 9、如权利要求8所述实现呼叫等待业务的系统,其特征在于,所述的呼叫等待状态标志是呼叫等待开始标志;第一终端用于根据该标志确认呼叫等待开始。9. The system for implementing call waiting service according to claim 8, characterized in that, the call waiting state flag is a call waiting start flag; the first terminal is used to confirm the start of call waiting according to the flag. 10、如权利要求9所述实现呼叫等待业务的系统,其特征在于,第一终端用于在确认呼叫等待开始后对呼叫等待持续时间计时,并在界面上显示该信息。10. The system for implementing call waiting service according to claim 9, characterized in that the first terminal is used to count the duration of call waiting after confirming the start of call waiting, and display the information on the interface. 11、如权利要求8所述实现呼叫等待业务的系统,其特征在于,所述的呼叫等待状态标志是呼叫等待开始标志和呼叫等待终止标志;第一终端用于根据所述标志确认呼叫等待开始和呼叫等待结束。11. The system for implementing call waiting service according to claim 8, characterized in that, said call waiting status flags are a call waiting start flag and a call waiting termination flag; the first terminal is used to confirm the start of call waiting according to said flags and call waiting ends. 12、如权利要求11所述实现呼叫等待业务的系统,其特征在于,所述第一终端用于根据已接收的呼叫等待终止标志统计未接来电个数,并在界面上显示该信息。12. The system for implementing call waiting service according to claim 11, wherein the first terminal is used to count the number of missed calls according to the received call waiting termination flag, and display the information on the interface. 13、如权利要求11所述实现呼叫等待业务的系统,其特征在于,所述第一终端还用于在确认呼叫等待开始后按预先设置播放媒体音,并在确认呼叫等待结束后停止播放媒体音。13. The system for realizing call waiting service according to claim 11, characterized in that, the first terminal is also used to play the media tone according to the preset setting after confirming the start of call waiting, and stop playing the media after confirming the end of call waiting sound.
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CN101815270A (en) * 2010-03-05 2010-08-25 中兴通讯股份有限公司 Processing method and device for calling
CN101835123A (en) * 2010-05-11 2010-09-15 中兴通讯股份有限公司 Method, system and base station for realizing compatibility between mobile call waiting and cluster call waiting
CN102083011B (en) * 2009-11-26 2014-05-07 Tcl集团股份有限公司 Intercommunication system and call processing method thereof for multiple calling terminals
US9049677B2 (en) 2008-11-07 2015-06-02 Huawei Technologies Co., Ltd. Method, apparatus and system for paging processing and information displaying
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Publication number Priority date Publication date Assignee Title
US9049677B2 (en) 2008-11-07 2015-06-02 Huawei Technologies Co., Ltd. Method, apparatus and system for paging processing and information displaying
US10306517B2 (en) 2008-11-07 2019-05-28 Huawei Technologies Co., Ltd. Method, apparatus and system for paging processing and information displaying
US10757614B2 (en) 2008-11-07 2020-08-25 Huawei Technologies Co., Ltd. Method, apparatus and system for paging processing and information displaying
CN102083011B (en) * 2009-11-26 2014-05-07 Tcl集团股份有限公司 Intercommunication system and call processing method thereof for multiple calling terminals
CN101815270A (en) * 2010-03-05 2010-08-25 中兴通讯股份有限公司 Processing method and device for calling
WO2011107001A1 (en) * 2010-03-05 2011-09-09 中兴通讯股份有限公司 Call processing method and apparatus thereof
CN101815270B (en) * 2010-03-05 2014-04-09 中兴通讯股份有限公司 Processing method and device for calling
CN101835123A (en) * 2010-05-11 2010-09-15 中兴通讯股份有限公司 Method, system and base station for realizing compatibility between mobile call waiting and cluster call waiting
CN111954174A (en) * 2015-12-31 2020-11-17 华为技术有限公司 A method of prompting a call
US20210243573A1 (en) * 2015-12-31 2021-08-05 Huawei Technologies Co., Ltd. Call prompt method
CN111954174B (en) * 2015-12-31 2022-07-29 华为技术有限公司 Method for prompting calling
US11653184B2 (en) * 2015-12-31 2023-05-16 Huawei Technologies Co., Ltd. Call prompt method

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