CN1842992A - Method of proving service for telephone call recording and system thereof - Google Patents

Abstract

Conventionally , there is a method where a certification of contents is mailed in order to legally prove that intention of one party is transferred to an opposite party. Namely, one party who desires to retain a legal evidence showing that the one party transferred his intention to the opponent party mails the content certification to prove such a transfer of the intention from the one party to the opponent party. However, this method has a problem in that an emotional trouble may arise between the two parties. The present invention provides a method of proving service for telephone call recording and a system thereof, wherein a calling party inputs a telephone number of a call content proving apparatus and a telephone number of a called party to establish call connection with the call content proving apparatus and the called party, content of a call between the calling party and the called party is automatically recorded in the call content proving apparatus, and a certificate for the recorded call content is issued by the call content proving apparatus, so that the content of the call between the calling party and the called party can be proved by the certificate issued by the call content proving apparatus.

Description

Method and system for providing telephone call recording service

technical field

The invention relates to a service method and system for providing telephone call records. The system can use the request sent by the calling party to record the call between the two parties (the calling party and the called party), and can use the certificate issued by the third party to record the call to prove the call between the two parties and The recorded call can be opened to another third party.

Background technique

Since caller identification display systems were introduced into telephony services, the calling party number can be identified for most telephones. In addition, due to the development of computer and telephone systems, in addition to the basic telephone services in the past (by inputting the telephone number of the called party into the phone of the calling party, the calling party establishes a call connection with the called party), various call methods to provide various telephone call systems. In addition, voice services for recording telephone calls are widely used for customer consultation or telemarketing.

In addition, due to the development of Internet technology and security technology on the Internet, a third party is usually employed to verify various electronic documents exchanged between any two parties.

Conventionally, there is a method of mailing a content certificate to legally prove that one party's intent was communicated to the other party. That is, a party that retains legal evidence of its intent to communicate to the other party is required to post the content certificate to prove such communication.

The problem with this approach, however, is that an emotional barrier may arise between the two parties.

Contents of the invention

In view of the above problems, the present invention has been devised, and an object of the present invention is to provide a method for providing a telephone call recording service and a system thereof, wherein a calling party inputs a telephone number of a call content certification device (herein referred to as a device) and the phone number of the called party to establish a call connection with the calling device and the called party, and the call content between the calling party and the called party is automatically recorded on the device. The device then issues a certificate of the recorded call content, thereby proving the content of the call between the calling party and the called party. This credential makes it possible to open the call content also to other parties.

Another object of the present invention is to provide a method and system for providing a telephone call recording service, which can legally prove the call content and the truth of a call made between two parties (calling party and called party).

This feature of the system is that by recording the call content between the two parties, and then using the document number of the recorded call content and the read password that can hear the recorded call content only by its called party, Sending the recorded call content to the called party can conditionally send information through the Internet, so the calling party can only send the recorded call content to the called party.

According to an aspect of the present invention, the above and other objects can be achieved by providing a method for providing a telephone call recording service. The process includes steps:

Through the communication network, the calling party makes a call to the telephone call record verification device and inputs the telephone number of the called party to the device that records the content of the telephone call between the calling party and the called party, and stores the recorded telephone call content as a voice Record information, generate a unique verification number for the stored voice recording information, and send the generated unique verification number to the calling party through the communication network;

The device generates and stores call confirmation information by which the telephone call between the calling party and the called party is confirmed;

When the calling party or a third party who knows the unique verification number calls the telephone call record verification device through the communication network, and then inputs the unique verification number to the telephone call record verification device, the device sends out the recorded telephone call proof of content; and

After verification processing, the telephone call record verification device allows the calling party or a third party to hear the recorded voice information through the communication network, or transmits call confirmation information by which the telephone call can be confirmed to the calling party or the third party through the communication network. Three parties.

The steps to issue a certificate include:

The calling party makes a call to the telephone call record verification device through the communication network;

The calling party inputs a unique verification number to the telephone call record verification device; the telephone call record verification device confirms whether the verification number input by the caller exists in the telephone call record verification device;

If there is a verification number input by the calling party in the device, the phone call record verification device confirms whether payment has been made for the verification number;

If the verification number has not been charged, the telephone call record verification device requests the calling party to pay for the verification number and processes the calling party's payment; and

Through the communication network, the telephone call record verification device issues certificates to the calling party.

The steps for generating a unique verification number for the stored voice record information include:

The device confirms the calling party's phone number, notifies the calling party that the phone call has been recorded, and requests the calling party to enter the called party's phone number into the phone call record verification device; if the calling party's phone number is not confirmed, then The telephone call record verification device sends to the calling party a message for notifying that the service cannot be provided to the calling party;

The calling party inputs the phone number of the called party to the telephone call record verification device; the telephone call record verification device makes a call to the called party, and establishes a call connection between the calling party and the called party;

The telephone call record verification device records the content of the telephone call between the calling party and the called party;

When the telephone call between the calling party and the called party is terminated, the telephone call record verification device stops recording;

The telephone call record verification device stores the recorded telephone call content between the calling party and the called party as voice recording information; and the telephone call record verification device generates a unique verification number for the voice recording information.

The communication network includes a wired communication network, a wireless communication network, a public switched telephone network, an Internet communication network and a satellite communication network.

The document includes the document number, calling party's telephone number, called party's telephone number, date and time of call and details of the issuing document.

The verification number is one of a serial number specified in the device, a calling party's telephone number, and a called party's telephone number, or a combination thereof.

According to the second aspect of the present invention, there is provided a method for recording the contents of a telephone call between the calling party and the called party according to the request of the calling party as voice record information, and storing the recorded voice record information The verification number and certificate are sent to the equipment of the calling party, and a method for providing a telephone call recording service, the method includes steps:

The calling party makes a phone call to the telephone call record verification device and inputs the called party's phone number to the telephone call record verification device to record the content of the telephone call between the calling party and the called party;

The telephone call record verification device generates a unique verification number for the recorded voice recording information, and sends the generated unique verification number to the calling party through the communication network;

The calling party makes a phone call to the telephone call record verification device through the communication network and enters the verification number to the device, so that the calling party can hear the voice record information;

After the verification process is performed on the verification number, the telephone call record verification device receives the email address of the called party from the calling party;

The telephone call record verification device generates a voice mail reading password that can hear the voice recording information and sends the generated voice mail reading password to the called party;

The device will search access to the e-mail address of the called party with the voice recording information that it can hear the voice recording information;

The called party accesses a search path of the voice recording information through the Internet and inputs a voice mail read password into the search path to perform authentication processing; and

After performing the verification process, the called party hears the voice recording information.

The verification number is one of the sequence number received from the telephone call record verification device, the calling party's telephone number, and the called party's telephone number, or a combination thereof.

According to a third aspect of the present invention, there is provided a method of providing a telephone call log service using an apparatus for providing a telephone call log service, which, at the request of the calling party, connects the calling party with the called party The content of the telephone call between is recorded in the form of a log and retained in the virtual storage area assigned to the calling party as voice recording information, and then the verification number and certificate of the voice recording information recorded in the virtual storage area are sent to The calling party, the method comprises the steps of:

By sequentially inputting the called number of the phone call record verification device and the phone number of the called party to the calling party's phone or mobile terminal, the calling party makes a call to the device to automatically record the communication between the calling party and the called party the content of the telephone call;

The device generates a verification number for the recorded voice recording information and sends the generated verification number to the calling party through the communication network;

The calling party accesses the telephone call record verification device through the Internet;

The device determines whether the calling party is a subscriber to the telephone call log service, and if the calling party is a subscriber, causes the calling party to transfer to the calling party's virtual storage area, otherwise,

cause the calling party to be transferred to the virtual storage area allocated after the calling party has subscribed to the telephone call log service through subscription processing;

The calling party enters a verification number into the virtual storage area; and the telephone call record verification device provides the calling party with a listening channel of the voice recording information.

The method for providing the telephone call record service further includes the steps: the calling party inputs a verification number to the telephone call record verification device; the telephone call record verification device searches for a voice corresponding to the input verification number from a virtual storage area allocated to the calling party. The information is recorded, and the retrieved voice recording information is sent to the calling party through the communication network.

The method for providing a telephone call recording service further comprises the steps of:

The calling party accesses the telephone call record verification device, and after performing authentication processing using the verification number, hears the contents of the recorded telephone call.

The verification number is one of the sequence number received from the telephone call record verification device, the calling party's telephone number, and the called party's telephone number, or a combination thereof.

According to a fourth aspect of the present invention, there is provided a system for providing a telephone call record service, and the system includes a telephone call record verification device, wherein at the request of the calling party, the telephone call record verification device records the calling party's and The content of a telephone call between called parties. Then, the device generates a unique verification number for the voice recording information including the recorded telephone call content between the calling party and the called party, sends the generated unique verification number to the calling party through the communication network, generates and stores the It confirms the call confirmation information of the telephone call between the calling party and the called party, and after verifying the verification number input by the calling party or a third party through the communication network, sends the voice record information to The calling party or third party, so that the calling party or third party can hear the voice recorded information, or send a call confirmation message by which the telephone call is confirmed to the calling party or third party.

The phone call record verification device includes: a call connection module, used to connect the calling party or called party through the communication network; a voice recording module, used to record the voice call and record the recorded voice Calls are stored to disk as voice recording information;

a service point for enabling communication between the calling party and the called party via the Internet; and

A database (DB) server includes a disk on which voice recording information is stored and an instruction module for executing database instructions of the voice recording information.

The call confirmation information includes information about the calling party's telephone number, the called party's telephone number, the date and time of the call, the facts of the call between the calling party and the called party, and the content of the telephone call.

The telephone call record verification device records the content of the telephone call between the calling party and the called party in the form of a log in a virtual storage area allocated to the calling party, and stores the recorded content of the telephone call as voice record information.

The telephone call record verification device records the content of the telephone call between the calling party and the called party in the form of a log in a virtual storage area allocated to the calling party, and stores the recorded content of the telephone call as voice record information.

The steps to send the generated unique verification number to the caller include:

If the call path of the calling party is not released, the calling party is notified of the verification number by voice. If the calling party terminates the call, the calling party is notified of the verification number by voice or short message by re-establishing a call connection with the calling party.

The call confirmation information includes information about the calling party's telephone number, the called party's telephone number, the date and time of the call, the facts of the call between the calling party and the called party, and the content of the telephone call.

According to the method for providing a telephone call recording service and the system thereof, according to the request of the calling party, the content of the call between the two parties (the calling party and the called party) is recorded, and then the third party issues a copy of the recorded content of the call Certificate, using the certificate issued by a third party and can be opened by other parties can prove the content of the call between the calling party and the called party.

In addition, through notarization, a third party can legally certify the content and truth of the call between two parties (the calling party and the called party).

By recording the content of the call between the two parties, and then using the document number (or record number) of the recorded content of the call, only the two parties can hear the recorded content of the call between the two parties, so that the two parties ( The content and facts of the call between the calling party and the called party).

Through the Internet, the content of the call between the two parties (the calling party and the called party) can be retained, and if necessary, by recording the content of the call between the two parties and using the verification number of the content of the call between the two parties ( or record number), you can confirm the content of the call between the two parties.

The inconvenience of traditional content certificates and the limitations of the legal probative force of basic testimony (for example, falsified records and inability to verify the time of telephone calls) can be overcome.

When the present invention is widely used, the content of calls between two parties can be easily notarized by using basic services.

In addition to legally proving the content of the call, the content of the call between two parties can also be preserved by providing an email that records and confirms the content of the call between the parties.

Finally, for the telephone call log service, the call content between the two parties (for example, family, lover, etc.) can be kept for a long time, and the call content can be opened to each other, so that a new recording method can be created, for example, a photo album or a log collection.

Description of drawings

According to the following detailed description in conjunction with the accompanying drawings, the above and other objects, features and other advantages of the present invention will be more easily understood, wherein:

1 is a schematic diagram showing a general configuration of a telephone call record checking service system according to the present invention;

FIG. 2 is a schematic diagram showing a detailed configuration of the telephone call record checking device shown in FIG. 1;

Fig. 3 is a flow chart showing the processing procedure for recording a telephone call in the telephone call record verification service method according to the present invention;

Fig. 4 is a flow chart showing the processing procedure for issuing certificates for proving the contents of a telephone call in the telephone call record verification service method according to the present invention;

Fig. 5 is a flow chart showing the processing procedure for confirming the contents of a recorded telephone call in the telephone call record verification service method according to the present invention;

Fig. 6 is a flow chart showing the processing procedure for listening to the voice record information through the Internet in the telephone call record checking service method according to the present invention;

Fig. 7 is a flow chart showing the processing procedure of the listening path for sending voice recording information from the e-mail sent from the calling party to the called party through the Internet in the telephone call record verification service method according to the present invention; and

FIG. 8 is a flowchart showing a processing procedure in which a calling party stores the contents of a telephone call on a virtual storage area allocated to him in the telephone call record checking service method according to the present invention.

Detailed ways

Preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings.

FIG. 1 is a schematic diagram showing a general configuration of a telephone call record checking service system according to the present invention. As shown in FIG. 1 , the system includes: a mobile terminal 100 , a wired telephone 200 , a wired telephone network 300 , a mobile communication network 400 , a telephone call record checking device 500 and the Internet 600 .

Mobile communication network 400 generally refers to mobile communication service providers using mobile terminal 100 for commercial activities, including: cellular phone service providers, personal communication service (PCS) providers, trunked radio system (TRS) providers, etc.

The mobile terminal 100 for accessing the mobile communication network 400 is a terminal having its own unique number to access the mobile communication network 400 that can provide services that the mobile communication network 400 can provide.

The wired telephone network 300 generally refers to a local telephone network service provider, a long-distance telephone network service provider, and an international telephone network service provider. Wired telephone 200 is a terminal with its own unique number assigned to users of the local telephone network.

Through the mobile communication network 400 or the wired telephone network 300, the telephone call record checking device 500 is connected to the mobile terminal 100 and the wired telephone 200 of the calling party respectively, and through the Internet 600, is connected to a computer terminal (not shown) or the mobile terminal 100 .

Utilizing the request sent by the calling party, the telephone call record verification device 500 records the content of the telephone call between the calling party and the called party, and then sends the verification number (or record number) of the recorded telephone call content to the calling party . In addition, after verification using the verification number, the telephone call record checking device 500 transmits a certificate for certifying the content of the telephone call with the called party to the calling party. After being authenticated with the authentication number, the calling party or a third party hears the telephone call content through one of the mobile communication network 100, the wired telephone network 300, and the Internet 600.

Fig. 2 is the schematic diagram showing the detailed configuration of telephone call record verification device 500 shown in Fig. 1, and this telephone call record verification device 500 comprises: call connection module 510, voice recording module 520, service network point 530 and database (DB) server 540 .

The call connection module 510 as part of the call connection through the telephone network performs various operations on the voice call connection with the calling party, the called party, and the telephone call record verification device 500 in cooperation with the telephone network (i.e., For example, a signal network or a VoIP network interconnected through the network).

After the call path is established with the call connection module 510, the voice recording module 520 records the voice call, and then stores the recorded voice call on the disk.

The service site 530 refers to an Internet site connected to the Internet 600, through which it provides a user matching function to issue the certificate.

The DB server 540 includes: a disk 541 for storing phone call content; and an instruction module 542 for executing database instructions on information about the stored voice calls.

As an example of the logical configuration, a telephone call record verification service system according to the present invention as shown in FIGS. 1 and 2 is explained. Depending on the hardware used, the system can be implemented with various subsystems, and as an option, the system can be integrated into one hardware system.

FIG. 3 is a flowchart showing a processing procedure for recording a telephone call in a telephone call record verification service method according to the present invention.

First, with reference to Fig. 3 in conjunction with Fig. 1 and Fig. 2, the calling party utilizes the mobile terminal 100 or the wired telephone 200 to make a call to the telephone call record verification device 500 to store the content of the telephone call with the called party (step S1 ). Then, through the mobile communication network 400 or the wired telephone network 300, the call connection module 510 of the telephone call record verification device 500 accesses the mobile terminal 100 or the wired telephone 200, and then confirms the calling party's phone number (calling number) (step S2). In this case, the calling party must have the calling party telephone number provided by the calling number service.

If the calling party's phone number cannot be confirmed, the call connection module 510 will notify the calling party's mobile terminal 100 or wired phone 200 that the service cannot be provided to the mobile terminal 100 and the wired phone 200 by text or voice. Otherwise, utilize text or voice, call connection module 510 will be used for notifying and record the guidance message of this telephone call content and send to mobile terminal 100 or wired telephone 200 (step S3), then, request calling party to input called party's telephone number (called number).

Next, using the mobile terminal 100 and the wired phone 200, the calling party that inputs the called number is requested to input the called number (step S4).

Next, the call connection module 510 of the telephone call record verification device 500 is connected to the wired telephone network 300 or the mobile communication network 400, and then, uses the telephone number input by the calling party to try to establish a call connection (step S5).

Next, if the wired telephone network 300 or the mobile communication network 400 notifies the call connection module 510 of successfully establishing a call connection with the called number, then request the call to enter the voice recording module 520 (step S6).

Next, when the call connection module 510 sends a call access request to the voice recording module 520, it establishes a call connection with the voice recording module 520 to record the content of the telephone call (step S7).

Then, through the telephone network 300 or the mobile communication network 400, the voice recording module 520 records the content of the telephone call between the calling party and the called party (step S8).

Then, when one of the mobile terminal 100 or the wired phone 200 of the called party or the calling party releases the call connection with the called number (step S9), the call connection module 510 detects this release, and then requests the voice recording module 520 releases the call connection, thereby stopping recording the content of the phone call (step S10).

Then, the voice record module 520 stores the record result (record data information) on the disk 541 of the DB server, and then sends the sequence number (verification number) that does not overlap with the numbering of the record data information written previously to the call connection module 510 (step S11).

Next, the call connection module 510 notifies the calling party's mobile terminal 100 or wired phone 200 of the verification number (step S12). At this time, if the call path of the calling party is not released, the calling party will be notified of the verification number by voice, and if the calling party terminates the call, the verification number will be verified by voice by re-establishing a call connection with the calling party. number to notify the caller. In this case, if the calling party uses the mobile terminal 100, the call connection module 510 notifies the mobile terminal 100 of the verification number using a short message service which is one of general mobile communication services.

Next, the call connection module 510 terminates the call connection service by releasing the call connected to the calling party (step S13).

4 is a flow chart showing the processing procedure for issuing a certificate for certifying the contents of a telephone call in the telephone call record verification service method according to the present invention.

At first, refer to Fig. 4 in conjunction with Fig. 1 to 3, as shown in Fig. 3, the calling party that sends out verification number accesses the service network point 530 of telephone call record checking device 500 through Internet 600, then, the verification number that sends out is input into service network point 530 (step S21).

Then, the service network point 530 that has received the verification number requests the DB server 540 to check whether there is the verification number received in the DB server 540, and if it exists, check whether the payment has been made (step S22).

Next, the DB server 540 notifies the service network point 530 of the verification result of checking whether the verification number input by the calling party exists and if exists, whether the verification number has been paid (step S23). If there is no verification number input by the calling party in the DB server 540, the DB server 540 will notify the service network point 530 of the absence of the verification number. Furthermore, if a verification number already exists, but has not been charged for the verification number, the service outlet 530 is notified of this fact.

Then, according to the inspection result of checking whether there is a verification number and whether payment has been made to the verification number, the service outlet 530 determines whether payment has been made to the verification number (step S24), and if the payment has not been made to the verification number, then a request is made to visit the service outlet The calling party of 530 pays for the certificate to be sent to the calling party (step S25).

Then, when the calling party imported the payment information into the service network point 530 (step S26), the service network point 530 stored the payment information of the calling party verification number into the DB server 540, and then terminated the payment process, as described above (step S26). S27). In this case, when requesting the calling party to pay for the verification number, he utilizes various payment methods, including Internet payment services, various offline payment services, etc. to complete the payment.

Next, using the request sent by the calling party, the service outlet 530 issues an electronic certificate through the Internet 600 (step S28). In this case, the document needs to include the verification number, calling party number, called party number, call time, etc.

The calling party that issued the document can keep it and use it as evidence in various legal activities.

FIG. 5 is a flowchart showing a processing procedure for confirming recorded telephone call contents in a telephone call record verification service method according to the present invention.

First, referring to Fig. 5 in conjunction with Figs. 1 to 4, after the telephone call content between the calling party and the called party is recorded on the telephone call record verification device 500, if the calling party who knows the verification number of the recorded telephone call content Or the third party wants to confirm the content of the telephone call recorded on the telephone call record verification device 500, or if the calling party or the third party who knows the certificate number of the certificate issued by the telephone call record verification device 500 wants to hear the record recorded in the telephone call record verification device 500 phone call content on the device 500, then he utilizes a specific phone number to call the phone call record checking device 500 and access the phone call record checking device 500 (step S31).

Then, utilize the guidance message (voice and/or text), the call connection module 510 of telephone call record verification device 500 requests the people (calling party or third party) who tries to visit telephone call record verification device 500 to enter his verification number (or certificate number) (step S32).

Then, when the calling party or a third party utilizes the mobile terminal 100 or the wired phone 200 to input the verification number to the telephone call record checking device 500 (step S33), the call connection module 510 queries the DB server 540 for the verification number (step S34).

Then, the DB database 540 confirms whether the verification number received from the call connection module 510 is the effective verification number (step S35) of the telephone call content that the calling party or a third party can hear, and then reports the confirmation to the call connection module 510 Result (step S36).

Then, if the confirmation result received from the DB server 540 is the verification number of the phone call content that the calling party or a third party can hear, then the call connection module 510 sets up a call path with the voice recording module 520 (step S37), and then, Notify the calling party or a third party of the recorded telephone call content and information about the calling party number, called party number, and call time included in the certificate (step S38).

Next, the voice recording module 520 notifies the call connection module 510 of the telephone call content of which the notification recording has been completed (step S39).

Next, the call connection module 510 sends a guide message to the calling party or a third party, and then inputs the verification number into the service network point 530 that issues the certificate (certificate issuing step).

In addition, as shown in FIG. 5, if the calling party or a third party who knows the verification number or the certificate number wants to confirm the content of the telephone call between the calling party and the called party, he will send a call to the telephone call record verification device 500. The connection module 510 makes a phone call, and then inputs the verification number or certificate number to hear the recorded content of the phone call between the calling party and the called party (call content confirmation step).

As mentioned above, the telephone call record verification business method of the present invention includes three sequential steps, namely, the recording and verification number issuing step (FIG. 3), the certificate issuing step (FIG. 4) and the call content confirmation step (FIG. 5).

Another embodiment is that the telephone call record verification service method of the present invention includes two sequential steps, namely, the record and verification number issuing step (FIG. 3) and the certificate issuing step (FIG. 4).

In addition, the telephone call record verification service method of the present invention includes two sequential steps, namely, a record and verification number issuance step (FIG. 3) and a call content confirmation step (FIG. 5).

Finally, the telephone call record verification service method of the present invention includes three sequential steps, namely, the record and verification number issuance step (FIG. 3), the call content confirmation step (FIG. 5) and the certificate issuance step (FIG. 4).

As an option, in the telephone call record verification service method of the present invention, instead of using the verification number for verifying the calling party or the called party, the verification process is performed using the phone numbers of the calling party and the called party Afterwards, the telephone call record verification device 500 can issue a certificate, or make the calling party or a third party who visits the telephone call record verification device 500 hear the telephone call content recorded on the telephone call record verification device 500 .

In addition, the telephone call record verification device 500 notarizes information related to telephone call content, telephone call history, details of issued certificates, etc., using the electronic notarization process.

However, the telephone call record verification device 500 prints out the certificate issued to the calling party in the form of an electronic document or a document to be legally notarized.

In order to enhance the notarization power for other people, the present invention may include electronic notarization services provided by specific agencies. With this electronic notarization service, various procedures of authentication processing can be added. In this case, the agency that verifies the content of the telephone call may be a mobile communication network service provider or a wired telephone network service provider, or an information verification enterprise that has the right to legally verify the retention and distribution of electronic documents.

Therefore, agencies that provide telephone call record verification services can exist in various forms.

FIG. 6 is a flowchart showing a processing procedure for listening to voice record information through the Internet in a telephone call record checking service method according to the present invention.

With reference to Fig. 6, in order to record the telephone call content with the called party in the telephone call record checking device 500, then, allow the calling party and the called party to hear the telephone call content (voice record information) of recording, carry out following Steps, at first, through the Internet, the calling party visits the service network point 530 of the telephone call record verification device 500, and then inputs the verification number (or certificate number) into the service network point 530 (step S51). At this time, the telephone call record checking device 500 recognizes the verification number input by the calling party as the record number.

Next, the business site 530 requests the DB server 540 to confirm whether the input verification number exists in the DB server 540 (step S52).

Next, the DB server 540 notifies the service network point 530 of the confirmation result on whether there is a verification number input by the calling party or a third party in the DB server 540 .

Next, according to the confirmation result received from the DB server 540, the service network point 530 determines whether the recorded telephone call content (voice recording information) should be sent to the calling party or a third party (step S54). In this case, if the verification number entered by the calling party or the third party does not exist within the DB server 540, the calling party or the third party is notified of the absence of the verification number. If there is this authentication number, then receive the search path of the voice recording information from the DB server 540 (step S55), and then, through the Internet 600, the search path is sent to the calling party or a third party (step S56).

If the called party is not notified that the telephone call is to be recorded, the system of sending the "search path of the voice recording information" by electronic mail using the Internet 600 may cause the problem of violating the right of privacy. To avoid these problems, you can include additional programs in the mail sending process.

Here, as an embodiment of the additional program, if the "search path for voice recording information" is to be sent by email using the Internet 600, as shown in Figure 7, only relevant parties (calling party and called party) can be used. Party) A security device that can confirm (or hear) sent emails.

FIG. 7 is a flow chart showing a processing procedure for listening path for sending voice record information by e-mail sent from a calling party to a called party through the Internet in a telephone call record checking service method according to the present invention.

When the calling party who knows the verification number or certificate number of the voice recording information recorded in the telephone call record checking device 500 wants to utilize email to send the search path of the voice recording information recorded in the device 500 to the called party, He accesses the service network point 530 (step S61) of the telephone call record verification device 500 through the Internet 600, and then inputs the verification number into the service network point 530 (step S62). At this time, the telephone call record checking device 500 recognizes the verification number input by the calling party as a record number.

Next, the business network point 530 that has received the verification number (record number) requests the DB server 540 to confirm whether the input verification number exists in the DB server 540 (step S63).

Next, the DB server 540 notifies the service network point 530 of a confirmation result on whether the verification number input by the calling party exists in the DB server 540 (step S64).

Next, if the verification number entered by the calling party does not exist in the DB server 540, the calling party is notified of the absence of the verification number (this process is not shown in the figure).

Then, if it is confirmed in step S64 that there is the verification number, then the calling party will input the email address of the called party and the verification number into the service network point 530, so as to request the service network point 530 to send the email to the calling party (step S65).

Next, the service outlet 530, which the calling party requests to send e-mails, requests the DB server 540 to generate a voice mail read password (step S66).

Then, the DB server 540 that the service network point 530 requests it to generate the password automatically generates the voice mail reading password, and then notifies the service network point 530 of the generated password (step S67).

Then, the service network point 530 utilizes the short message to send the voice mail reading password to the called party (step S68) with the called number recorded on the call record of the voice recording information, and the voice mail reading password can be used to hear the call voice mail. Instead, a voicemail read password can be sent using a telephone voice message, a short message, and one of the Internet mail addresses of the telephone number that is the same as the called number. Therefore, only the person who received the voicemail read password can hear the content of the voice call sent by email.

Next, using electronic mail (step S70), the service network point 530 sends the voice record information search path from the DB server 540 to the called party (step S69). For the search path of sent, voice recording information, the called party inputs the voice mail reading password that he receives separately, and then, if the input password is identical to the password generated by the DB server 540 (this process is not shown in this figure) ), you will hear the voice memo.

FIG. 8 is a flowchart showing a processing procedure in which a calling party stores the contents of a telephone call on a virtual storage area (diary) allocated to him in the telephone call record checking service method according to the present invention.

First, the service network point 530 of the telephone call record verification device 500 allocates a virtual storage area (log) to the calling party, and then provides a telephone call log service for retaining the content of the telephone call.

The telephone call log service retains the content of the telephone call as a call record, and then, according to the request of the calling party, sends the content of the telephone call to the calling party.

For this, the calling party accesses the service network point 530 of the telephone call record verification device 500 through the Internet 600 (step S71).

Next, the service network point 530 determines whether the calling party visiting the service network point 530 has subscribed to the telephone call log service (step S72). If the calling party has subscribed to the telephone call log service, he transfers to its virtual storage area (step S73). If the calling party has not subscribed to the telephone call log service, then using steps S74 to S77, the service outlet 530 requests the calling party to subscribe to the telephone call log service. In step S73, after the calling party transfers to its virtual storage area, the calling party inputs the verification number (record number) into the virtual storage area (step S78).

On the contrary, if it is determined in step S72 that the calling party has not subscribed to the telephone call log service, the service outlet 530 inquires the calling party whether he wishes to subscribe to the telephone call log service (step S74). Then, if the calling party wants to order the telephone call log service, he applies for ordering the telephone call log service (step S75) according to a predetermined procedure, otherwise, terminates the caller's visit to the service network point 530.

In step S75, when the calling party applies for ordering the telephone call log service, the service network point 530 requests the DB server 540 to allocate a virtual storage area to the calling party. Afterwards, the DB server 540 allocates a virtual storage area to the calling party, and then the calling party transfers to its virtual storage area (step S76).

Next, at step S77, the service outlet 530 asks the calling party whether he wishes to terminate the visit to the service outlet 530. If the calling party wants to terminate the visit to the service network 530, then terminate the visit to the service network 530, otherwise, the process proceeds to step S78.

In step S78, as described above, after the calling party has been transferred to the virtual storage area, he enters his verification number into the virtual storage area. At this time, the telephone call record checking device 500 recognizes the verification number input by the calling party as a record number.

Next, the service outlet 530 provides a path through which the calling party can hear the voice recording information with the calling party (step S79).

Next, the service network point 530 asks the calling party whether he wishes to continue storing the voice record information on the virtual storage area (step S80). If the calling party wants to do this, then the processing procedure returns to step S78, otherwise, the access service outlet 530 is terminated.

Although the preferred embodiment of the present invention has been disclosed for illustrative purposes, those skilled in the art will understand that various modifications, additions and substitutions can be made without departing from the essential scope of the present invention disclosed in the appended claims .

Claims (19)

1. method that is used to provide the telephone call register business, the method comprising the steps of:

The calling party makes a phone call and to this equipment input callee's telephone number, with the telephone calling content between application record calling party and the callee to telephone call register verification equipment by communication network;

Telephone calling content between telephone call register verification equipment records calling party and the callee, the telephone calling content of stored record are as voice record information, produce unique checking number and unique checking that will produce by communication network number sends to this calling party to the voice record information of storage;

It confirms the calling confirmation of the calling between calling party and the callee generation of telephone call register verification equipment and memory by using;

Make a phone call to this equipment by communication network the calling party or the third party that know this unique checking number, then, during to this this unique checking of telephone call register verification equipment input, telephone call register verification equipment sends the certificate of the telephone calling content that is write down; And

Carried out after the checking processing, telephone call register verification equipment allows calling party or third party to hear by communication network the voice messaging of record perhaps will utilize its calling confirmation that can confirm call to send to calling party or third party by communication network.

2. method according to claim 1, the step of wherein sending certificate comprises:

The calling party makes a phone call to call record verification equipment by communication network;

The calling party imports unique checking number to telephone call register verification equipment;

Telephone call register verification equipment confirms whether to exist in this equipment checking that the calling party imports number;

If telephone call register verification Device memory is in the checking of calling party's input number, then whether this telephone call register verification equipment is confirmed this checking number is paid;

If also not to this checking number paying, then this device request calling party handles to this checking number paying and to calling party's paying; And

By communication network, telephone call register verification equipment sends certificate to the calling party.

3. method according to claim 1 wherein comprises the step that the voice record information of storage produces unique checking number:

Telephone call register verification equipment confirm the calling party telephone number, will write down this call caller notification and request calling party telephone number to this equipment input callee;

If calling party's unconfirmed telephone number, then this equipment will be used to notify can not provide professional message to send to this calling party to this calling party;

The calling party is to telephone call register verification equipment input callee's telephone number; Telephone call register verification equipment is made a phone call to the callee, and sets up to call out between calling party and callee and be connected; Telephone calling content between telephone call register verification equipment records calling party and the callee;

When the call between calling party and callee stopped, telephone call register verification equipment stopped to carry out record; Telephone call register verification calling party that device storage write down and the telephone calling content between the callee are as voice record information; And

Telephone call register verification equipment produces unique checking number to this voice record information.

4. according to the arbitrary described method of claim 1 to 3, wherein communication network comprises wire net, wireless communication networks, public switch telephone network, internet communication net and satellite communication network.

5. according to claim 1 or 2 described methods, wherein certificate comprises certificate number, calling party's telephone number, callee's telephone number, the details of calling out date and call time and sending certificate.

6. according to claim 1 or 2 described methods, wherein checking number is one of the serial number of stipulating in telephone call register verification equipment, calling party's telephone number and telephone number of callee, perhaps their combination.

7. one kind is utilized telephone call register verification equipment, the method of telephone call register business is provided, request according to the calling party, telephone calling content between this telephone call register verification equipment records calling party and the callee, as voice record information, and the checking of the voice record information that write down number and certificate sent to the calling party, the method comprising the steps of:

The calling party makes a phone call and to this telephone call register verification equipment input callee's telephone number, with the telephone calling content between record calling party and the callee to telephone call register verification equipment;

Telephone call register verification equipment produces unique checking number to the voice record information of record, and by communication network, and unique checking of producing number is sent to the calling party; The calling party makes a phone call and to this telephone call register verification equipment input validation number, so that the calling party can hear this voice record information to telephone call register verification equipment by communication network;

After this checking number carried out checking and handle, telephone call register verification equipment received callee's e-mail address from the calling party; The generation of telephone call register verification equipment utilizes its voice mail that can hear voice record information to read password and the voice mail that produces is read password and sends to the callee; Telephone call register verification equipment will utilize it can hear that the voice record information search path of voice record information sends to callee's e-mail address; The callee by access to the Internet voice record information the search path and voice mail read password be input to this search path, handle to carry out checking; And after having carried out the checking processing, the callee hears voice record information.

8. method according to claim 7, wherein checking number is one of serial number, calling party's telephone number and telephone number of callee of receiving from telephone call register verification equipment, perhaps their combination.

9. a utilization is used to provide the telephone call register of phone call log business to investigate equipment, the method of telephone call register business is provided, request according to the calling party, this phone call log business with the telephone calling content between calling party and the callee with the form of daily record record and be retained in the virtual storage region that the calling party is distributed, as voice record information, and the checking number and the certificate that will be recorded in the voice record information in this virtual storage region send to the calling party, and the method comprising the steps of:

Import the called number of telephone call register verification equipment and callee's telephone number in proper order by phone or portable terminal to the calling party, the calling party makes a phone call to telephone call register verification equipment, with the telephone calling content between automatic record calling party and the callee; Telephone call register verification equipment produces checking number to the voice record information of record and the checking that will produce by communication network number sends to the calling party;

The calling party is by access to the Internet telephone call register verification equipment; Utilize telephone call register verification equipment to determine whether the calling party is the subscriber of phone call log business, if this calling party is the subscriber, then make this calling party transfer to this calling party's virtual storage region, otherwise, this calling party is transferred to this calling party has ordered the virtual storage region that distributes after the phone call log business by subscription process; The calling party is to this virtual storage region input validation number; And

Telephone call register verification equipment provides the path of listening to of voice record information to the calling party.

10. method according to claim 9 further comprises step:

The calling party is to telephone call register verification equipment input validation number; And

Telephone call register verification equipment is from virtual memory area searching that the calling party the is distributed voice record information corresponding to the checking of input number, and by communication network the voice record information of retrieval delivered to the calling party.

11. method according to claim 9 further comprises step:

The calling party visits telephone call register verification equipment, and after utilizing checking number to carry out checking to handle, hears the telephone calling content of record.

12. method according to claim 9, wherein checking number is one of serial number, calling party's telephone number and telephone number of callee of receiving from telephone call register verification equipment, perhaps their combination.

13. system that is used to provide the telephone call register business, this system comprises telephone call register verification equipment, wherein according to calling party's request, telephone calling content between telephone call register verification equipment records calling party and the callee, the calling party who writes down comprising and the voice record information of the telephone calling content between the callee produce unique checking number, unique checking that will produce by communication network number sends to the calling party, it confirms the calling confirmation of the call between calling party and the callee generation and memory by using, and after by communication network the checking of calling party or third party input number having been carried out checking and having handled, by communication network voice record information is sent to calling party or third party, so that calling party or third party can hear voice record information, perhaps will utilize its calling confirmation of confirming call to send to calling party or third party.

14. system according to claim 13, wherein telephone call register verification equipment comprises:

Call out link block, be used for connecting calling party or callee by communication network;

The voice record module, be used for the voice record module with call out after link block links to each other, the record audio call and with the audio call that writes down as the voice record information stores to disk;

Professional site is used for realizing communicating by letter between calling party and the callee by the internet; And

Database (DB) server comprises the disk of having stored voice record information on it and is used to carry out the instruction module that the voice record database of information is instructed.

15. system according to claim 13 wherein calls out confirmation and comprises the telephone number about the calling party, callee's telephone number, the calling truth between calling date and time, calling party and the callee and the information of telephone calling content.

16. system according to claim 13, wherein telephone call register verification equipment records the telephone calling content between calling party and the callee virtual storage region that the calling party is distributed with the form of daily record, and the telephone calling content of stored record, as voice record information.

17. method according to claim 1, wherein telephone call register verification equipment records the telephone calling content between calling party and the callee virtual storage region that the calling party is distributed with the form of daily record, and the telephone calling content of stored record, as voice record information.

18. number sending to calling party's step, method according to claim 1, unique checking that wherein will produce comprise:

If do not discharge calling party's call path, then utilize the voice should the checking caller notification, and if calling party's end call then is connected by rebuliding to call out with the calling party, utilize voice or the short message should the checking caller notification.

19. method according to claim 1 is wherein called out confirmation and is comprised the telephone number about the calling party, callee's telephone number, the calling truth between calling date and time, calling party and the callee and the information of telephone calling content.

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