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CN1795461A - A computer system for routing package deliveries - Google Patents

A computer system for routing package deliveries Download PDF

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CN1795461A
CN1795461A CNA2004800141451A CN200480014145A CN1795461A CN 1795461 A CN1795461 A CN 1795461A CN A2004800141451 A CNA2004800141451 A CN A2004800141451A CN 200480014145 A CN200480014145 A CN 200480014145A CN 1795461 A CN1795461 A CN 1795461A
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package
computer system
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data
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纳格什·卡达巴
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United Parcel Service of America Inc
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Abstract

Provided is a shipping system for shipping packages involving the coordinated use of at least a first carrier and a second carrier. The shipping system includes physical delivery facilities for the physical delivery of packages, the physical delivery facilities including at least one transfer location at which the second carrier may take over delivery responsibilities for a package. The shipping system also includes an information system having a shipper computer system configured to record and determine whether the delivery address of a package is an efficient destination for the first carrier. If not an efficient destination, such as a delivery address having a rural zip code, the shipper computer system is configured to label the package for delivery to one of the transfer locations, allowing the first carrier to transfer the selected package to the second carrier for completion of the less efficient portion of the delivery.

Description

用于为包裹递送择路的计算机系统Computer system for routing package deliveries

技术领域technical field

本发明涉及用于协调对多个运营商运送包裹的工作进行控制的数据流的计算机、数字和电子系统,更具体地,涉及用于处理包裹、追踪、开帐单和其它数据以提供对包括多个运营商的运送过程的可见性及质量控制的电子系统。This invention relates to computer, digital and electronic systems for coordinating the flow of data controlling the work of multiple carriers to deliver packages and, more particularly, to processing package, tracking, billing and other data to provide information including Electronic system for visibility and quality control of shipments with multiple carriers.

背景技术Background technique

通常,完全通过美国邮政服务(USPS)的对诸如信件和包裹的邮件的递送需要对各种邮件进行收集、分拣、并随后分发。随着通过邮件进行的贸易量逐年增加,USPS已经做出了大量努力以通过对用于对邮件进行处理、分拣、追踪和递送的机械、计算机及电子系统的技术改良来提高运送和处理邮件的速度和效率。Typically, delivery of mail such as letters and packages entirely through the United States Postal Service (USPS) requires collection, sorting, and subsequent distribution of the various mail items. As the volume of trade through the mail increases each year, the USPS has made extensive efforts to improve the shipping and handling of mail through technological improvements to the mechanical, computer, and electronic systems used to process, sort, track, and deliver mail. speed and efficiency.

作为另选的解决方案,USPS对通过允许其它服务提供商进行对邮件的预处理来降低其工作负载进行了努力。在一个示例中,如果托运方遵从使得USPS可以减小其工作负载的特定要求,则USPS对该托运方(shipper)提供费率上的大幅优惠。对于大宗邮件(bulk mail),USPS将连同诸如通过对邮件进行预分拣的预处理结果的证明文件一起接受来自托运方的投递。证明是通过提供给USPS并且代表一组预处理文件的货物清单(manifest)而进行的。虽然从USPS去除了对处理增加的邮件负载的技术改良的负担,但是该解决方案仅将技术负担转移给预处理设施,该预处理设施仍然必须在预处理期间有效且准确地处理大量邮件并报告预处理的结果以满足USPS程序的需要。As an alternative solution, the USPS has made efforts to reduce its workload by allowing other service providers to pre-process mail. In one example, the USPS offers a substantial discount in rates to a shipper if the shipper complies with certain requirements that allow the USPS to reduce its workload. For bulk mail, USPS will accept delivery from the shipper along with documentation of the results of pre-processing, such as by pre-sorting the mail. Proof is made through a manifest that is provided to USPS and represents a set of preprocessing documents. While the burden of technical improvements to handle increased mail loads is removed from the USPS, this solution merely shifts the technical burden to the preprocessing facility, which must still efficiently and accurately process the large volume of mail during preprocessing and report The results are preprocessed to meet the needs of USPS procedures.

对于其它邮件业务(尤其是其中邮件并不均质的非大宗邮件业务)的预处理需要与USPS进行复杂形式的通信以确保对邮件的准确文件编制。例如,预处理设施可以包括:计算机化秤(scale),用于确定各邮件的重量;计量装置,用于确定与该邮件重量对应的邮资数额;和标记装置,用于在该邮件上设置证明图章(stamp)。这些装置中的每一个都可以经由电话链路连接到USPS,所述电话链路使得USPS可以对所述装置进行询问。Preprocessing for other mail traffic, especially non-bulk mail traffic where the mail is not homogeneous, requires complex forms of communication with the USPS to ensure accurate documentation of the mail. For example, a pre-processing facility may include: a computerized scale for determining the weight of each mailpiece; weighing means for determining the amount of postage corresponding to the weight of the mailpiece; and marking means for placing a certificate on the mailpiece Stamp. Each of these devices is connectable to the USPS via a telephone link that allows the USPS to interrogate the device.

询问使得USPS系统可以周期性地确定装置的状况,包括维护情况和使用率。这种询问使得USPS可以确保装置向其设施提供对被称重、计量、标记和递交的邮件的准确计算以用于进一步递送。电话链路还使得预处理器可以使用USPS系统的电子查询来对特定邮件的进度进行检查。通常,进度检查包括对标记装置设置在邮件上的条形码或者一些其它唯一标识特征的使用。随后可以由USPS系统在邮件递送结束时通过对邮件上的条形码进行扫描并且将其递送记录在数据库中来对该条形编码进行追踪。Interrogations allow the USPS system to periodically determine the condition of the unit, including maintenance and usage. This interrogation allows the USPS to ensure that the device provides its facility with an accurate account of the mail being weighed, measured, marked, and delivered for further delivery. The telephone link also allows the preprocessor to use the USPS system's electronic inquiry to check the progress of a particular piece of mail. Typically, progress checks include the use of a barcode or some other unique identification feature placed on the mailpiece by the marking device. The barcode can then be tracked by the USPS system at the end of mail delivery by scanning the barcode on the mail piece and recording its delivery in a database.

上述系统的缺点在于邮件预处理所需要的装置和秤对于一些托运方来说太过昂贵,特别是当送往住宅地址时。作为对此问题的解决方案,中间实体已经与USPS建立了合作关系以提供打折的运送业务。A disadvantage of the systems described above is that the equipment and scales required for mail prep are prohibitively expensive for some shippers, especially when shipping to residential addresses. As a solution to this problem, intermediary entities have entered into a partnership with the USPS to offer discounted shipping.

通常,中间方提供的业务包括对托运方递交的邮件(包裹)称重、对包裹贴标签、对包裹进行分拣、以及将经分拣的包裹组递交给适当的当地USPS设施。随后,USPS进行向接收地址的最终递送。这样,中间方可以有效地进行前端处理并得到USPS折扣(该折扣通常部分地传递给消费者),并且确保无需用于全面递送覆盖(包括乡村和住宅递送)的大型基础设施的费用的递送。虽然上述组合系统有利地为不愿或者不能对预处理设施投资的托运方提供了节省成本,但当增加吞吐量以跟上需求的时候,这些系统仍然面临对邮件进行准确分拣、追踪和报告的技术问题、Typically, the services provided by the intermediary include weighing the mail (package) delivered by the shipper, labeling the package, sorting the package, and delivering the sorted package group to the appropriate local USPS facility. USPS then makes final delivery to the receiving address. In this way, the intermediary can efficiently do the front-end processing and get the USPS discount (which is usually partially passed on to the customer), and ensure delivery without the expense of a large infrastructure for comprehensive delivery coverage, including rural and residential delivery. While the above combined systems advantageously offer cost savings to shippers who are unwilling or unable to invest in pre-processing facilities, these systems still face the challenge of accurately sorting, tracking and reporting mail when increasing throughput to keep up with demand technical problems,

因此,提供具有高吞吐量同时可以准确且有效地处理邮件并且传送这种处理的结果以满足邮政运营商实行的各种标准的邮件处理和递送系统是有利的。如果这种系统是有助于多个运营商之间(例如私人运营商与USPS之间)的合作以利用各个运营商的力量的组合系统则是更加有利的。Accordingly, it would be advantageous to provide a mail processing and delivery system that has high throughput while being able to process mail accurately and efficiently and communicate the results of such processing to meet the various standards imposed by postal operators. It would be further advantageous if such a system were a combined system that facilitated cooperation between multiple carriers (eg, between a private carrier and the USPS) to leverage the strengths of each carrier.

发明内容Contents of the invention

本发明通过提供准确并有效地对多个运营商对包裹的处理和递送进行处理、分配、和/或控制的多运营商运送系统来满足上述需求并且实现其它优点。通常,运送系统被配置为通过对运营商之间的流信息和运营商的各种物理递送系统对包裹的移动进行控制来实现多运营商处理和递送。所述运送系统还可以被配置为确定何时将包裹的处理和递送在多个运营商之间划分比单个运营商处理和递送更有效,并且通过提供处理和递送的可见性以及通过执行各种质量控制过程来确保处理和递送的准确性。因此,本发明克服了通过协调多个运营商的工作来增加包裹处理和递送的效率和吞吐量的技术障碍,同时通过提供处理的可见性和各种质量控制过程而确保了合作的准确性。The present invention satisfies the above needs and achieves other advantages by providing a multi-carrier shipping system that accurately and efficiently handles, distributes, and/or controls the handling and delivery of packages by multiple carriers. Typically, shipping systems are configured to enable multi-carrier processing and delivery by controlling the flow of information between carriers and the movement of packages by the carrier's various physical delivery systems. The shipping system may also be configured to determine when it is more efficient to divide the processing and delivery of a package among multiple carriers than a single carrier, and by providing visibility into processing and delivery and by implementing various Quality control process to ensure accuracy of handling and delivery. Thus, the present invention overcomes the technical hurdles of increasing the efficiency and throughput of package handling and delivery by coordinating the work of multiple carriers, while ensuring the accuracy of collaboration by providing visibility of the process and various quality control processes.

例如,本发明的一个实施例包括一种运送数据处理系统,该运送数据处理系统用于协调数据流以有助于通过第一运营商和第二运营商的对一个或更多个包裹的运送。在所述运送数据处理系统中包括托运方信息记录器,该托运方信息记录器被配置为对包括描述包裹的收件方地址的数据的包裹数据进行记录。托运方信息处理器被配置为通过将收件方地址与存储在存储器中的第一运营商的递送区域进行比较来处理包裹数据。运送数据处理系统的处理指令生成器被配置为响应于托运方信息处理器确定出收件方地址不在所存储的第一运营商的递送区域内而生成组合运送标签数字图像。该运送标签数字图像包括包裹数据、第一运营商追踪数据键(例如与包裹相关联的机器可读条形码、符号或者字母数字串)、第二运营商追踪数据键以及中间位置地址。所述运送标签数字图像指示第一运营商将包裹递送到中间位置且第二运营商在中间位置获得该包裹并完成向收件方地址的递送。For example, one embodiment of the invention includes a shipping data processing system for coordinating data flow to facilitate shipping of one or more packages by a first carrier and a second carrier . Included in the shipping data processing system is a shipper information recorder configured to record package data including data describing a recipient address of the package. The shipper information processor is configured to process the package data by comparing the recipient address with the first carrier's delivery zone stored in the memory. The processing instruction generator of the shipping data processing system is configured to generate the combined shipping label digital image in response to the shipper information processor determining that the consignee address is not within the stored delivery zone of the first carrier. The shipping label digital image includes package data, a first carrier tracking data key (eg, a machine-readable barcode, symbol, or alphanumeric string associated with the package), a second carrier tracking data key, and an intermediate location address. The shipping label digital image indicates that the first carrier delivered the package to the intermediate location and the second carrier obtained the package at the intermediate location and completed delivery to the recipient address.

此外,所述运送数据处理系统可以包括包裹信息计算机系统,所述包裹信息计算机系统被电子连接为与托运方信息记录器和处理指令生成器进行通信,并被配置为从记录器和生成器分别获得包裹数据和第一运营商追踪数据键。追踪计算机系统被电子连接为与设置在于中间位置的第一运营商扫描装置进行通信。使用该第一运营商扫描装置,追踪计算机可以确定何时在中间位置检测到与包裹相关联的第一追踪数据键。运送数据处理系统的货物清单生成器被电子连接为与包裹信息计算机系统和追踪计算机系统进行通信。这些连接使得货物清单生成器能够获得包裹数据和追踪数据并使用第一运营商追踪键来对包裹数据和追踪数据进行匹配并将它们组合到数字开帐单货物清单中以电子递交给第二运营商。Additionally, the shipment data processing system may include a package information computer system electronically connected in communication with the shipper information recorder and the handling instruction generator and configured to receive data from the recorder and generator, respectively. Get package data and first carrier tracking data keys. The tracking computer system is electronically connected in communication with a first carrier scanning device disposed at an intermediate location. Using the first carrier scanning device, the tracking computer can determine when the first tracking data key associated with the package is detected at an intermediate location. The manifest generator of the shipping data processing system is electronically coupled in communication with the package information computer system and the tracking computer system. These connections enable the manifest generator to obtain the package data and tracking data and use the first carrier tracking key to match the package data and tracking data and combine them into a digital billing manifest for electronic delivery to the second carrier business.

包裹信息计算机系统还可以被配置为从托运方信息记录器获得第二运营商追踪数据键。在这个方面,追踪计算机系统被电子连接为与设置在收件方位置的第二运营商扫描装置进行通信,并被配置为从该第二运营商扫描装置接收递送确认数据。所述递送确认数据与第二运营商扫描装置在收件方位置扫描到包裹的第二运营商追踪数据键对应。货物清单生成器可以使用第二运营商追踪数据键将递送确认数据与包裹和追踪数据相关联,并且将递送确认数据添加到数字货物清单。The package information computer system may also be configured to obtain a second carrier tracking data key from the shipper info recorder. In this aspect, the tracking computer system is electronically connected in communication with a second carrier scanning device disposed at the recipient's location and configured to receive delivery confirmation data from the second carrier scanning device. The delivery confirmation data corresponds to the second carrier's tracking data key of the package scanned by the second carrier's scanning device at the receiver's location. The manifest generator can use the second carrier tracking data key to associate the delivery confirmation data with the package and tracking data and add the delivery confirmation data to the digital manifest.

本发明的另一方面是用于根据对一个运营商在没有其它运营商的协助的情况下进行递送的成本的确定来确定是否提供组合运营商递送服务的系统及方法。影响成本的基本标准优选地可以是接收方的地理位置,但也可以是影响递送成本的任何其它类型的标准。此外,用于确定是否向一地理区域(例如邮区编码区域)提供组合服务的辅助标准可以根据托运方的特性、运送的产品或项目的性质、年中的季节和其它因素而改变。Another aspect of the invention is a system and method for determining whether to provide combined carrier delivery services based on a determination of the cost of one carrier delivering without the assistance of the other carrier. The basic criterion affecting the cost may preferably be the geographical location of the recipient, but also any other type of criterion affecting the cost of delivery. Additionally, the secondary criteria used to determine whether to provide combo service to a geographic area (eg, zip code area) may vary depending on the nature of the shipper, the nature of the product or item being shipped, the season of the year, and other factors.

可选地,信息系统还可以包括第一运营商计算机系统,该第一运营商计算机系统被配置为从托运方计算机系统获得包裹信息,并将该包裹信息与在包裹递送到转运位置时记录的追踪信息相关联。信息的关联使得第一运营商计算机系统可以生成可以由第二运营商核查的货物清单,使得第二运营商可以有效且确定地针对将包裹递送到所选择目的地向第一运营商开帐单。作为另一个优势,可以使第二运营商限定于第一运营商的递送规则,由此递送执行情况对包裹的接收方是透明的。Optionally, the information system may also include a first operator computer system configured to obtain package information from the shipper computer system and compare the package information with the Tracking information is associated. Correlation of information allows the first carrier computer system to generate a manifest that can be verified by the second carrier so that the second carrier can efficiently and definitively bill the first carrier for delivery of the package to the selected destination . As another advantage, the second carrier can be restricted to the delivery rules of the first carrier, whereby delivery performance is transparent to the recipient of the package.

概括地说,本发明一个实施例的用于运送多个包裹的组合运营商运送系统包括第一运营商物理递送系统和第二运营商物理递送系统以及运送命令系统。第一运营商物理递送系统和第二运营商物理递送系统中的每一个被配置为将包裹之一递送到收件方位置。运送命令系统被连接为与第一运营商物理递送系统进行通信。运送命令系统被配置为记录对运送包裹的请求以及与所述包裹相关联的包裹信息。所述包裹信息中包括该包裹要递送到的收件方位置。此外,运送命令系统被配置为确定收件方位置是否满足所存储的第一运营商物理递送系统进行单个运营商递送的条件。响应于满足单个运营商条件,运送命令系统被配置为启动通过第一运营商递送系统从起始位置到收件方位置的递送。另选地,响应于不满足单个运营商条件,运送命令系统被配置为启动通过第一运营商递送系统从起始位置到中间位置的包裹递送以通过第二运营商物理递送系统进一步递送到收件方位置。In summary, a combined carrier shipping system for shipping multiple packages according to one embodiment of the present invention includes a first carrier physical delivery system and a second carrier physical delivery system and a shipping order system. Each of the first carrier physical delivery system and the second carrier physical delivery system is configured to deliver one of the packages to the recipient location. The shipping order system is connected in communication with the first carrier physical delivery system. The shipping order system is configured to record a request to ship a package and package information associated with the package. The package information includes the receiver's location to which the package is to be delivered. Additionally, the shipping order system is configured to determine whether the recipient location satisfies the stored criteria for single carrier delivery by the first carrier physical delivery system. In response to satisfying the single carrier condition, the shipping order system is configured to initiate delivery from the origin location to the recipient location via the first carrier delivery system. Alternatively, in response to the single carrier condition not being met, the shipping order system is configured to initiate delivery of the package from the origin location to the intermediate location via the first carrier delivery system for further delivery to the recipient location via the second carrier physical delivery system. Party location.

本发明的另一实施例的组合运营商运送信息系统包括托运方计算机系统。托运方计算机系统包括程序逻辑和附加逻辑,所述程序逻辑被配置为记录托运方输入的包裹信息(包括递送地址),所述附加逻辑被配置为确定递送地址是否是对于第一运营商递送的有效位置。例如,可以将递送地址的邮政编码与乡村及城市邮政编码的数据库进行比较,其中第二运营商具有在乡村区域进行有效递送的基础设施。托运方计算机的附加逻辑被配置为指示第一运营商将目的地为低效率递送地址(例如乡村地址)的包裹择路到第二运营商愿意在此接管运送的转运点。从第一运营商的角度,有利地,托运方计算机系统避免了第一运营商蒙受得不偿失的递送成本的情况,同时保证了第一运营商完成有利可图的递送。A combined carrier shipment information system of another embodiment of the present invention includes a shipper computer system. The shipper computer system includes program logic configured to record package information (including a delivery address) entered by the shipper and additional logic configured to determine whether the delivery address is for delivery by the first carrier valid position. For example, the zip code of the delivery address can be compared to a database of rural and urban zip codes where the second carrier has the infrastructure to deliver efficiently in rural areas. Additional logic on the shipper's computer is configured to instruct the first carrier to route packages destined for inefficient delivery addresses (eg, rural addresses) to a transshipment point where the second carrier is willing to take over delivery. From the perspective of the first carrier, the shipper computer system advantageously avoids a situation where the first carrier incurs delivery costs that outweigh the benefits, while at the same time ensuring that the first carrier makes a profitable delivery.

托运方计算机系统也可以被配置为将低效率地址与第二运营商愿意将包裹从其递送到低效地址的转运位置相关联。转运位置例如可以是递送到目的地地址的乡村邮区编码的乡村邮局或者USPS目的地递送部分。The shipper computer system may also be configured to associate the inefficient address with a transit location from which the second carrier is willing to deliver the package to the inefficient address. The forwarding location may be, for example, a rural post office or a USPS destination delivery section for delivery to the rural ZIP code of the destination address.

在另一方面,托运方计算机系统可以被配置为针对到低效率递送地址的递送产生标签。该标签上的戳记优选地包括转运位置地址、第一运营商和第二运营商的追踪号以及目的地地址。所述戳记优选地是条形码、密集或者二维码、RFID标记或者标签形式的机器可读编码信息,或者任何其它可编址的标记、标签或者戳记。这样的标签便于第一运营商将包裹递送到转运位置并且将包裹转运给第二运营商以最终递送到同样标记在标签上以由第二运营商使用的目的地地址。所述标签还包括表示包裹信息、追踪号等的符号码以促进容易地对信息进行电子记录。特别地,该标签本身也可以是与信息系统分立的本发明的实施例。In another aspect, the shipper computer system may be configured to generate labels for deliveries to inefficient delivery addresses. The stamp on the label preferably includes the forwarding location address, the tracking numbers of the first carrier and the second carrier, and the destination address. The indicia is preferably machine-readable encoded information in the form of a barcode, dense or two-dimensional code, RFID tag or label, or any other addressable marking, label or indicia. Such a label facilitates a first carrier to deliver the package to a forwarding location and forward the package to a second carrier for eventual delivery to the destination address also marked on the label for use by the second carrier. The tags also include symbolic codes representing package information, tracking numbers, etc. to facilitate easy electronic recording of information. In particular, the tag itself may also be an embodiment of the invention separate from the information system.

本发明的另一实施例的组合运送信息系统包括第一运营商计算机系统。该第一运营商计算机系统包括包裹信息系统、追踪系统和验证系统。包裹信息系统连接为与上述托运方信息系统进行通信,并且被配置为从托运方信息系统接收包裹信息,包括接收方地址、转运位置地址和两个运营商追踪号。包裹信息例如可以包括托运方号、重量、收件方地址(例如位置)、直接递送部分地址、日期和追踪号。A combined shipment information system of another embodiment of the present invention includes a first carrier computer system. The first carrier computer system includes a package information system, a tracking system and an authentication system. A package information system is connected in communication with the above-mentioned shipper information system and is configured to receive package information from the shipper information system, including a recipient address, a forwarding location address, and two carrier tracking numbers. Package information may include, for example, shipper number, weight, recipient address (eg, location), direct delivery part address, date, and tracking number.

设置在转运位置的追踪输入装置(例如条形码扫描装置)通过任何适当的方法与追踪系统进行通信,其中追踪系统被配置为从扫描装置接收扫描到的包裹追踪号(表示包裹已经到达转运位置)。验证系统与包裹信息系统和追踪系统进行通信,并且被配置为从包裹信息系统和追踪系统获得包裹信息和追踪信息。此外,验证系统被配置为通过使用追踪号中的一个将包裹信息与在转运位置接收到的包裹相关联来构造货物清单。有利地,该货物清单可以递送给第二运营商以用于核查和对第一运营商开帐单,使得第一运营商可以获得打折的第二运营商进行的向接收方地址的运送。A tracking input device (such as a barcode scanning device) located at the transshipment location communicates with the tracking system by any suitable method, wherein the tracking system is configured to receive a scanned package tracking number (indicating that the package has arrived at the transshipment location) from the scanning device. The verification system is in communication with the package information system and the tracking system and is configured to obtain package information and tracking information from the package information system and the tracking system. Additionally, the verification system is configured to construct a manifest by associating package information with the package received at the transshipment location using one of the tracking numbers. Advantageously, the manifest can be delivered to the second carrier for verification and billing of the first carrier so that the first carrier can obtain a discounted delivery to the recipient's address by the second carrier.

第一运营商计算机系统也可以进一步连接为与被配置为对第二运营商的包裹递送进行确认的第二运营商追踪系统进行通信。在这种情况下,验证系统被配置为通过将包裹信息的第二运营商追踪号与确认时记录的追踪号相关联来将递送确认添加到货物清单。有利地,验证系统对来自包裹信息系统和追踪系统的不同类信息进行联合,由此有利于未来商业决策和即时开帐单事宜。The first operator computer system may also be further connected to communicate with a second operator tracking system configured to confirm delivery of packages by the second operator. In this case, the verification system is configured to add the delivery confirmation to the manifest by associating the second carrier tracking number of the package information with the tracking number recorded at the time of confirmation. Advantageously, the verification system combines disparate information from package information systems and tracking systems, thereby facilitating future business decisions and immediate billing matters.

根据本发明的系统可以为托运方、接收方、两个运营商、以及其他经授权的实体提供追踪信息访问。例如,托运方制备的运送标签可以包含对于两个运营商的可扫描追踪号。在追踪数据库中可以使两个这样的追踪号与包裹相关联。第一运营商运行在当包裹经过第一运营商的递送网络行进时对包裹标签的每次扫描时以及在向第二运营商递送包裹时将追踪信息上载到数据库的公知追踪信息系统。第二运营商至少在向接收方递送时对包裹进行扫描并且将信息上载到其计算机系统,所述信息可以从该计算机系统转发到第一运营商的追踪数据库。由此,托运方、接收方、两个运营商、以及其它经授权实体可以访问第一运营商的追踪数据库以获得源自处理包裹的两个运营商的关于包裹的整合追踪信息。可以由任一运营商或者甚至由第三方来维护追踪数据库。也可以在无请求(“推动”)的情况下将来自整合系统的整合追踪信息发送给任一方。A system according to the present invention can provide access to tracking information for shippers, receivers, two carriers, and other authorized entities. For example, a shipping label prepared by a shipper may contain scannable tracking numbers for both carriers. Two such tracking numbers can be associated with the package in the tracking database. The first carrier operates a known tracking information system that uploads tracking information to a database each time a package label is scanned as the package travels through the first carrier's delivery network and when the package is delivered to the second carrier. The second carrier scans the package at least upon delivery to the recipient and uploads the information to its computer system, from which the information can be forwarded to the first carrier's tracking database. Thus, the shipper, receiver, two carriers, and other authorized entities can access the first carrier's tracking database to obtain consolidated tracking information about the package originating from the two carriers handling the package. The tracking database can be maintained by either operator or even by a third party. Integration tracking information from the integration system can also be sent to either party without request ("push").

在另一方面,包裹信息系统可以被配置为基于转运位置对包裹的包裹信息进行分拣,以构造用于递交到转运位置的初步货物清单。在转运位置,有利地,第二运营商人员可以使用货物清单以在第二运营商的最终递送之前确认接收到目的地为该转运位置的全部包裹。优选地,初步货物清单是与第二运营商设置的标准对应的电子货物清单,并被电子递送到转运位置的唯一电子邮件地址。作为另一选项,第二运营商计算机系统可以请求从转运位置的人员电子递送货物清单以在对第一运营商开帐单之前进行进一步核查。In another aspect, the package information system may be configured to sort package information for packages based on the transshipment location to construct a preliminary manifest for delivery to the transshipment location. At the transshipment location, the cargo manifest can advantageously be used by second carrier personnel to confirm receipt of all packages destined for that transshipment location prior to final delivery by the second carrier. Preferably, the preliminary manifest is an electronic manifest corresponding to criteria set by the second carrier and delivered electronically to the unique email address of the forwarding location. As another option, the second operator computer system may request electronic delivery of the manifest from personnel at the transshipment location for further verification before billing the first operator.

作为另一选项,第一运营商计算机系统和第二运营商计算机系统可以由托运方计算机系统或者接收方计算机系统进行电子访问,以使得可以对追踪信息、开帐单信息以及其它信息进行访问。As another option, the first operator computer system and the second operator computer system may be electronically accessed by the shipper computer system or the recipient computer system so that tracking information, billing information, and other information may be accessed.

在又一方面,扫描装置可以用于直接将信息提供给在目的地递送部分的计算机以由第二运营商进行核查。例如,在个人数据助理与扫描装置之间建立无线通信。该连接使得个人数据助理可以对递送到目的地递送部分并由在目的地递送部分的扫描装置扫描的包裹的信息进行上载。个人数据助理进一步连接为与部分的第二运营商计算机系统以及打印机进行通信。由此,个人数据助理可以将扫描的信息中继给打印机以打印出递送的包裹的列表,或者中继给第二运营商计算机系统以用于核查过程。In yet another aspect, the scanning device may be used to provide information directly to a computer at the destination delivery section for verification by the second carrier. For example, wireless communication is established between the personal data assistant and the scanning device. This connection allows the personal data assistant to upload information for packages delivered to and scanned by the scanning device at the destination delivery section. The personal data assistant is further connected to communicate with a portion of the second carrier computer system and the printer. Thus, the personal data assistant can relay the scanned information to a printer to print out a list of delivered packages, or to a second carrier computer system for a verification process.

本发明的组合运营商运送系统还可以包括开帐单系统。开帐单系统的第一运营商部分被配置为对参与系统的各运营商的运送费用进行计算。第一运营商开帐单系统被连接为与包裹信息系统进行通信,使得第一运营商开帐单系统可以获得诸如托运方和接收位置以及提供的运送业务的类型(例如常规或者组合)的信息。包裹信息用于计算从各运营商的所有费用的总和以由托运方支付。也可以从到追踪系统的连接获得第一运营商开帐单系统进行帐单计算所使用的附加信息。随后可以使用来自该系统的信息以基于包裹的路径来控制帐单数额。第一运营商开帐单系统也可以包括单个帐单生成器,该单个帐单生成器被配置为对帐单费用进行汇编、增加其它附加费用、并且生成发货单(invoice)以递交给托运方。The combined carrier shipping system of the present invention may also include a billing system. The first carrier portion of the billing system is configured to calculate shipping charges for each carrier participating in the system. The first carrier billing system is connected in communication with the package information system so that the first carrier billing system can obtain information such as the shipper and receiving location and the type of shipping offered (e.g., conventional or combined) . Package information is used to calculate the sum of all charges from each carrier to be paid by the shipper. Additional information used by the first carrier billing system for billing calculations may also be obtained from the connection to the tracking system. Information from this system can then be used to control the billing amount based on the route of the package. The first carrier billing system may also include a single bill generator configured to compile billed charges, add other additional charges, and generate an invoice for delivery to the consignor square.

开帐单系统的第二运营商部分连接为与验证系统进行通信并且接收一天中从第一运营商接收到的递送的运送货物清单。委托帐户也连接为与第二运营商开帐单系统进行通信,第二运营商可以针对货物清单上记录的运送货物从该委托帐户提取资金。第一运营商开帐单系统也连接为与该委托帐户进行通信,并且被配置为将从托运方对发货单的支付接收的资金存入该委托帐户。优选地,对发货单、追踪信息以及资金转帐的全部通信是电子进行的,以改进运送系统的效率。The second carrier portion of the billing system is connected in communication with the verification system and receives a shipping manifest for deliveries received from the first carrier for the day. The escrow account is also linked in communication with the second carrier billing system from which the second carrier can withdraw funds for shipments recorded on the manifest. The first carrier billing system is also connected in communication with the escrow account and configured to deposit funds received from the shipper's payment for the invoice into the escrow account. Preferably, all communications for invoices, tracking information, and funds transfers are electronic to improve the efficiency of the shipping system.

本发明的质量控制系统可以与开帐单系统合作以确保准确地开帐单。第一质量控制处理是通过对接收到来自用户计算机的全部包裹信息进行确认来实施的。每天,对托运方计算机系统报告的运送货物的列表进行汇编并且将其发送给托运方以与发送到包裹信息储存库系统的包裹信息的托运方记录进行比较。随后托运方可以重新发送缺少的包裹信息。The quality control system of the present invention can cooperate with the billing system to ensure accurate billing. The first quality control process is performed by confirming receipt of all package information from the user's computer. Each day, the list of shipments reported by the shipper's computer system is compiled and sent to the shipper for comparison with the shipper's record of package information sent to the package information repository system. The shipper can then resend the missing package information.

另一质量控制处理包括将第一运营商帐单报表(statements)计算出的发货单与同一包裹的递送确认进行比较。在完全借助第一运营商的传统递送的情况下,递送确认是从第一运营商的追踪系统获得的,或者,在组合运营商递送的情况下,递送确认是从第二运营商系统获得的。将差异发送给第一运营商开帐单系统以调整发货单。Another quality control process includes comparing the invoice calculated from the first carrier's billing statements with the delivery confirmation for the same package. Delivery confirmation is obtained from the tracking system of the first carrier in the case of a traditional delivery exclusively with the first carrier, or from the second carrier system in the case of combined carrier delivery . Send the discrepancy to the first carrier billing system to adjust the invoice.

又一质量控制处理包括在第一运营商的操作中心进行的周期性重量和尺寸检查。这种重量和尺寸检查可以每天自动进行,并且将其与包裹信息系统从托运方记录的对同一包裹的测量进行比较。将差异报告给第一运营商开帐单系统以调整发货单。优选地,在各个质量控制处理中的比较是电子进行的。Yet another quality control process includes periodic weight and dimensional checks at the first operator's operations center. This weight and size check can be automated daily and compared to the measurements recorded by the package information system from the shipper for the same package. Report the discrepancy to the first carrier billing system to adjust the invoice. Preferably, the comparisons in each quality control process are performed electronically.

本发明的运送系统还可以包括便于在递送不能进行时将包裹返回托运方的方面。优选地,运营商在用于向接收方尝试性递送的一组规则下进行操作。例如,仅仅允许单次尝试来递送特定包裹。如果收件方不在场签收包裹,则第一运营商或者第二运营商将包裹返回诸如操作中心的保留位置。将包裹保留预定时间(例如五天)以由接收方在操作中心领取。一旦经过了预定时间,则将包裹返回托运方。The shipping system of the present invention may also include aspects that facilitate returning the package to the shipper when delivery cannot be made. Preferably, the operator operates under a set of rules for attempted delivery to recipients. For example, only a single attempt to deliver a particular package is allowed. If the recipient is not present to sign for the package, either the first carrier or the second carrier returns the package to a holding location such as an operations center. The package is held for a predetermined time (eg, five days) to be picked up by the recipient at the operation center. Once the scheduled time has elapsed, the package is returned to the shipper.

在托运方位置,使用扫描装置对包裹返回到托运方进行记录。通过第一运营商计算机系统的追踪系统对来自该扫描装置的信息进行记录,并且验证系统可以访问该信息以使用追踪号与来自包裹信息系统的包裹信息进行匹配。开帐单系统访问该返回信息,针对包裹信息所描述的未递送包裹进行帐单调整。在一个方面,该调整是针对包裹返回的附加费用(通常等于向外递送的费用)。At the shipper's location, a scanning device is used to record the return of the package to the shipper. The information from the scanning device is recorded by the tracking system of the first operator computer system and can be accessed by the verification system to match the package information from the package information system using the tracking number. The billing system accesses this return information to make billing adjustments for the undelivered packages described by the package information. In one aspect, the adjustment is an additional fee for package return (typically equal to the outbound delivery fee).

本发明的一个优点包括使用了对关于包裹递送的追踪、开帐单以及其它信息的电子传输,以便于通过多个运送服务的组合递送。因此,组合运送系统可以自动地以有效且可靠的方式来在多个运营商之间协调信息流、包裹递送流和资金流。另一优点是通过托运方计算机系统实现的成本节约,所述托运方计算机系统识别出通过能力不同的运送服务进行的最有效的包裹递送。An advantage of the present invention includes the use of electronic transmission of tracking, billing, and other information regarding package delivery to facilitate combined delivery by multiple shipping services. Thus, the combined shipping system can automatically coordinate the flow of information, package delivery, and funds among multiple carriers in an efficient and reliable manner. Another advantage is the cost savings achieved by the shipper computer system that identifies the most efficient delivery of packages by shipping services of varying capabilities.

第一运营商计算机系统对货物清单的汇编逐渐增加其允许参与费率减小的递送服务的第二运营商的准确开帐单的足够可信度。通过用两个运营商的追踪信息来协调包裹信息更进一步方便了第二运营商进行核查。质量控制检查进一步确认托运方正确地输入了包裹信息,并且当与第二运营商的核查相协作时,导致了对开帐单准确度的多个闭环确认。此外,返回系统对返回进行追踪并将关于返回的信息提供给开帐单系统以退还对返回的包裹支付的帐单费用。因此,各方可以充分信任帐单的准确性并乐于共享资源且降低运送总成本地递送任务。根据详细说明和附属部分,本发明实现的其它优点(在上文并未将其全部明确列出)将显而易见。The compilation of the manifest by the first carrier computer system gradually increases its confidence enough to allow accurate billing of the second carrier participating in the reduced rate delivery service. This further facilitates verification by the second carrier by reconciling the package information with the tracking information of the two carriers. The quality control check further confirms that the shipper entered the package information correctly and, when coordinated with the second carrier's verification, results in multiple closed-loop confirmations of billing accuracy. Additionally, the returns system tracks the returns and provides information about the returns to the billing system to refund billing charges paid for the returned packages. Therefore, all parties can fully trust the accuracy of billing and are willing to share resources and deliver tasks with reduced total shipping costs. Other advantages achieved by the invention (not all of which have been explicitly listed above) will be apparent from the detailed description and appended sections.

附图说明Description of drawings

已经如此地总体上描述了本发明,现在对附图进行说明,附图未必是按比例绘制的,在附图中:Having thus generally described the invention, reference will now be made to the accompanying drawings, which are not necessarily to scale, in which:

图1是本发明的组合运营商运送系统的一个实施例的示意图;Figure 1 is a schematic diagram of one embodiment of the combined carrier delivery system of the present invention;

图2是根据本发明一个实施例的图1所示的组合运送系统的物理递送机构的示意图;2 is a schematic diagram of the physical delivery mechanism of the combined delivery system shown in FIG. 1 according to one embodiment of the present invention;

图3是包含戳记以便于从第一运营商到第二运营商以及从第二运营商到接收方的递送转交的标签,所述标签是本发明的另一实施例;Figure 3 is a label containing indicia to facilitate handover of delivery from a first operator to a second operator and from the second operator to a recipient, said label being another embodiment of the invention;

图4是包括创建电子货物清单的本发明的组合运营商运送系统的另一实施例的示意图;Figure 4 is a schematic diagram of another embodiment of the combined carrier shipping system of the present invention including creation of an electronic manifest;

图5是本发明的组合运营商运送系统的另一实施例的示意图;Figure 5 is a schematic diagram of another embodiment of the combined carrier delivery system of the present invention;

图6是本发明的又一实施例的第一运营商计算机系统的框图;FIG. 6 is a block diagram of a first operator computer system according to yet another embodiment of the present invention;

图7是根据本发明的运送系统中的追踪信息流的示意图;7 is a schematic diagram of tracking information flow in the delivery system according to the present invention;

图8是图1所示的运送系统的托运方对包裹的预处理的流程的示意图;FIG. 8 is a schematic diagram of the process flow of the pre-processing of the package by the shipper of the delivery system shown in FIG. 1;

图9是包括对发送到接收方的递送的电子邮件确认的本发明的组合运营商运送系统的另一实施例的示意图;Figure 9 is a schematic diagram of another embodiment of the combined carrier shipping system of the present invention including an email confirmation of delivery sent to a recipient;

图10是本发明的另一实施例的开帐单系统的示意图;Fig. 10 is a schematic diagram of a billing system according to another embodiment of the present invention;

图11是本发明的另一实施例的质量控制系统的示意图;Fig. 11 is the schematic diagram of the quality control system of another embodiment of the present invention;

图12是本发明的另一实施例的返回系统的示意图;以及Figure 12 is a schematic diagram of a return system of another embodiment of the present invention; and

图13是包括戳记以便于从第一运营商到第二运营商以及从第二运营商到接收方的递送转交的另一标签,所述标签是本发明的另一实施例。Figure 13 is another label including indicia to facilitate handover of delivery from a first carrier to a second carrier and from the second carrier to a recipient, which is another embodiment of the invention.

具体实施例specific embodiment

在下文中将参照附图更充分地描述本发明,在附图中仅示出一些而不是全部的本发明实施例。实际上,本发明可以以多种不同的形式实施,不应将本发明理解为限于在此阐述的实施例;相反,提供这些实施例是为了使本公开满足可应用的法律需要。相似的标号通篇表示相似的元件。The present invention will be described more fully hereinafter with reference to the accompanying drawings, in which only some, but not all embodiments of the invention are shown. Indeed, the invention may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein; rather, these embodiments are provided so that this disclosure will satisfy applicable legal requirements. Like numerals refer to like elements throughout.

图1示出了本发明的一个实施例的用于组合多个运营商的运送业务的系统10(“运送系统”)。运送系统将包裹(在此使用包裹表示递送的任何内容,例如邮包或者邮件)从托运方11运送到收件方或者接收方12。运送系统10具有用于方便包裹递送的各种物理设施(以实线表示包裹的移动),包括:长途运输机(line hauler)13、分拣中心14、预载设施15以及运营商递送设施(车辆、人员等)16,其中的每一个都优选地由第一运营商操作(如图2所示)。第二运营商(例如USPS)操作其自己的目的地递送部分17和运营商递送设施18,在USPS的情况下目的地递送部分17和运营商递送设施18是当地邮局和邮递员、车辆等。这种USPS系统的传统操作是公知的。Figure 1 illustrates a system 10 for combining multiple carriers' shipping operations ("shipping system") according to one embodiment of the present invention. The delivery system transports a package (a package is used here to mean anything delivered, such as a parcel or mail) from a shipper 11 to a recipient or receiver 12 . The delivery system 10 has various physical facilities for facilitating package delivery (movement of packages is shown in solid lines), including: line haulers 13, sort centers 14, preload facilities 15, and carrier delivery facilities (vehicles) , personnel, etc.) 16, each of which is preferably operated by the first operator (as shown in Figure 2). The second carrier (eg USPS) operates its own destination delivery part 17 and carrier delivery facility 18 which in the case of USPS is the local post office and couriers, vehicles, etc. The conventional operation of such USPS systems is well known.

再次参照图1,运送系统10还包括优选地本质上为电子化的各种通信系统。所述通信系统包括经由网络21电子连接到第一运营商计算机系统22和第二运营商计算机系统23的托运方计算机系统20。第一运营商计算机系统22和第二运营商计算机系统23也经由网络24彼此连接。通常,通信系统使两个运营商和托运方11的物理设施可以协调以有效递送包裹(以及为包裹递送开帐单)。Referring again to FIG. 1 , the delivery system 10 also includes various communication systems that are preferably electronic in nature. The communication system includes a shipper computer system 20 electronically connected to a first operator computer system 22 and a second operator computer system 23 via a network 21 . The first operator computer system 22 and the second operator computer system 23 are also connected to each other via a network 24 . Typically, the communication system allows both carriers and the physical facility of the shipper 11 to coordinate for efficient delivery of packages (and billing for package delivery).

通过通信系统传送的信息(通过虚线表示其移动)包括包裹信息,例如包裹等级细节(PLD)(例如各个包裹的起始地、目的地和重量),所述包裹信息有助于对包裹进行分拣和递送以及对递送业务开帐单。此外,通信系统对追踪信息进行收集、记录并将其报告给运营商、托运方11、接收方12以及任何其它关注方。Information transmitted through the communication system (the movement of which is indicated by dashed lines) includes package information, such as package level details (PLD) (such as the origin, destination and weight of individual packages), which facilitates the classification of packages. Pick and deliver and bill for deliveries. In addition, the communication system collects, records and reports tracking information to the carrier, shipper 11, receiver 12 and any other interested parties.

托运方11可以是零散运送出口、运送大量包裹的商行、或者希望使用本系统10运送包裹的任何其他人或实体。在一方面,托运方11可能同意执行有限的本系统10中的预处理行为,例如以下所述的通过使用计算机系统20与第一运营商计算机系统22进行通信推动的预处理行为。The shipper 11 may be a bulk shipping outlet, a business shipping large quantities of packages, or any other person or entity wishing to use the present system 10 to ship packages. In one aspect, the shipper 11 may agree to perform limited preprocessing activities within the present system 10, such as those facilitated by communication with the first carrier computer system 22 using the computer system 20, as described below.

托运方计算机系统20具有第一运营商发布的软件,使得其被配置为记录对各个包裹进行分拣、计量和运送所必需的PLD信息。在一个示例中,托运方11的计算机系统20可以在网络21上连接到第一运营商计算机系统22的网络服务器(未示出)。第一运营商计算机系统的网络服务器被配置为通过网络发送数据以在托运方计算机系统20上显示网页。另选地,托运方11可以直接配备有从第一运营商计算机系统22下载或者第一运营商在介质上发送以安装在托运方计算机系统20上的软件。The shipper computer system 20 has software issued by the first carrier such that it is configured to record the PLD information necessary to sort, meter and ship each package. In one example, computer system 20 of shipper 11 may be connected over network 21 to a web server (not shown) of first carrier computer system 22 . The web server of the first carrier computer system is configured to send data over the network to display a web page on the shipper computer system 20 . Alternatively, the shipper 11 may be directly equipped with software downloaded from the first carrier computer system 22 or sent on media by the first carrier for installation on the shipper computer system 20 .

优选地,对于PLD上载禁止包裹聚集(即,将各个包裹登记为单个运送),从而运营商不负责一起递送所有的包裹。此外,优选地,随着移近拖车以由长途运输机13进行拾取,每天上载PLD信息,甚至每天多次上载PLD信息。可以执行重新发送以确保上载了全部PLD信息。也可以将PLD信息以打印形式作为货物清单(包括拖车上的包裹的条形码的汇总)提供给长途运输机的拾取驾驶员。Package aggregation (ie, registering individual packages as a single shipment) is preferably disabled for PLD uploads so that the operator is not responsible for delivering all packages together. Furthermore, preferably, the PLD information is uploaded daily, even multiple times per day, as the trailer is approached for pickup by the overhauler 13 . A resend may be performed to ensure that all PLD information is uploaded. The PLD information may also be provided to the pick-up driver of the long-haul aircraft in printed form as a cargo manifest (comprising a summary of the barcodes of the packages on the trailer).

无论软件的来源如何,计算机系统20优选地包括根据邮区编码、重量以及追踪号来处理所有类型的包裹的软件逻辑。此外,托运方计算机系统还可以包括可以通过运营商计算机系统22、23经由网络21、24或者通过其它数据输入或转发来周期性地进行更新的费率信息。此外,托运方计算机系统20可以包括按优选地区分城市和乡村目的地的人口密度来划分组或者编制索引的邮区编码的数据库。其它软件逻辑可以被配置为针对两个运营商获得或者生成包裹追踪号。优选地定期(每季度)更新费率、邮区编码、DDU位置以及其它信息以反映当前信息及其变化。Regardless of the source of the software, the computer system 20 preferably includes software logic to handle all types of packages according to zip code, weight, and tracking number. In addition, the shipper computer system may also include rate information that may be periodically updated by the carrier computer system 22, 23 via the network 21, 24 or by other data input or forwarding. Additionally, the shipper computer system 20 may include a database of zip codes grouped or indexed by population density that preferentially distinguishes urban and rural destinations. Other software logic can be configured to obtain or generate package tracking numbers for both carriers. Rates, zip codes, DDU locations, and other information are preferably updated periodically (quarterly) to reflect current information and changes thereto.

使用软件逻辑,将托运方计算机系统20配置为例如通过呈现具有用于输入PLD信息的区域的图形用户接口来提示托运方11对PLD运送信息的输入并对其进行记录。为了便于准确记录包裹重量,计算机系统20可以包括秤26。除了秤28,托运方计算机系统20还可以包括标签打印装置27或者其它类型的打印机。一旦输入或记录了PLD信息,计算机系统20的逻辑被配置为使用邮区编码的数据库来对包裹邮区编码与包裹目的地地址的分类进行匹配,图1所示实施例中的分类包括乡村或者城市分类。除了对目的地地址进行分类之外,如果有必要,则托运方计算机系统20还可以具有用于确定对应于接收方地址的第二运营商的目的地递送部分17的逻辑和数据。Using software logic, the shipper computer system 20 is configured to prompt and record the entry of PLD shipping information by the shipper 11, eg, by presenting a graphical user interface with an area for entering PLD information. To facilitate accurate recording of package weight, computer system 20 may include scale 26 . In addition to scale 28, shipper computer system 20 may also include a label printing device 27 or other type of printer. Once the PLD information is entered or recorded, the logic of the computer system 20 is configured to use the database of zip codes to match the package zip code with the package destination address classification, which in the embodiment shown in FIG. 1 includes rural or City classification. In addition to categorizing the destination address, the shipper computer system 20 may also have logic and data for determining the destination delivery portion 17 of the second carrier corresponding to the recipient address, if necessary.

软件逻辑使得托运方计算机系统20能够关于接收方12的目的地地址是乡村还是城市对托运方进行警示并根据分类生成恰当的标签。图3中示出了恰当的标签25。优选地,城市范围的包裹接收标准的第一运营商标签并且通常作为由第一运营商递送的规则包裹进行处理。The software logic enables the shipper computer system 20 to alert the shipper as to whether the recipient 12's destination address is rural or urban and to generate the appropriate label based on the classification. A suitable label 25 is shown in FIG. 3 . Preferably, city-wide packages receive a standard first carrier label and are generally handled as regular packages delivered by the first carrier.

另选地,对于乡村包裹(或者由于缺乏设施、道路等而对第一运营商来说递送成本效率低的区域中的包裹),可以向托运方提供组合运营商递送级别的服务。如果托运方选择此选项,则托运方系统20生成如图3所示的组合标签25。在一个实施例中,如图3所示,组合标签25包括表示第一运营商应将包裹递送到的目的地递送部分17的第二运营商地址区域28。在第二运营商地址区域28的上方是托运方11的返回地址区域44和包裹重量区域45,在图3示出的标签25中包裹重量区域45为3磅。Alternatively, for rural packages (or packages in areas where delivery is not cost effective for the first carrier due to lack of facilities, roads, etc.), the shipper may be offered a combined carrier delivery level of service. If the shipper selects this option, the shipper system 20 generates a combination label 25 as shown in FIG. 3 . In one embodiment, as shown in FIG. 3, the combination label 25 includes a second carrier address field 28 indicating the destination delivery portion 17 to which the first carrier should deliver the package. Above the second carrier address field 28 is a return address field 44 for the shipper 11 and a package weight field 45 which in the label 25 shown in FIG. 3 is 3 lbs.

在第二运营商地址区域28的下方是第一运营商字母数字内部择路码29,该第一运营商字母数字内部择路码29用于确定长途运输机13应该将包裹递送到的第一运营商分拣中心14(在图3中,分拣中心是FL335,0-04表示分拣中心内的传送带。挨着内部择路码29的是Maxicode符号30(机器可读的二维或者密集码),在字母数字择路码29的下方是条形码符号31。Maxicode符号30包括标签25上所示的信息的大部分或全部以及包裹的PLD信息的至少一部分。条形码31重复字母数字择路码29中所包含的信息,使得可以使用几种类型的扫描装置来确定择路信息。Below the second carrier address field 28 is the first carrier alphanumeric internal routing code 29 which is used to determine the first carrier to which the overhaul aircraft 13 should deliver the package. Merchant sorting center 14 (in Fig. 3, the sorting center is FL335, 0-04 represents the conveyor belt in the sorting center. Next to the internal routing code 29 is the Maxicode symbol 30 (machine-readable two-dimensional or dense code ), below the alphanumeric routing code 29 is a barcode symbol 31. The Maxicode symbol 30 includes most or all of the information shown on the label 25 and at least a portion of the package's PLD information. The barcode 31 repeats the alphanumeric routing code 29 The information contained in allows several types of scanning devices to be used to determine routing information.

在码29至31的下方是业务名称区域32和表示运送业务的级别或类型的业务图标33,这在示出的标签中是以图标“L”的轻重量包裹(LWP)地面运送。在业务名称区域32的下方是第一运营商追踪号(在示出的标签中为“1Z 510 20T OL 9501 9216”)区域34。在追踪号区域的下方是用符号表示追踪号并且使得可以对追踪号进行自动扫描的追踪号条形码35。Below the codes 29 to 31 is a service name field 32 and a service icon 33 representing the class or type of shipping service, which in the label shown is Light Weight Package (LWP) Ground Shipping with the icon "L". Below the business name field 32 is a first carrier tracking number ("1Z 510 20T OL 9501 9216" in the shown label) field 34. Below the tracking number area is a tracking number barcode 35 that symbolizes the tracking number and enables automatic scanning of the tracking number.

在标签25的底部是第一运营商或者第二运营商(根据前述标准)应将包裹递送到的接收地址36。在标签25的底部还有至少将由第二运营商(优选地由两个运营商)扫描的第二运营商递送确认条形码37。条形码37包含第二运营商追踪号、以及表示第一运营商应支付的邮资的来源的许可号或发送方标识号。At the bottom of the label 25 is the receiving address 36 to which the package should be delivered by either the first operator or the second operator (according to the aforementioned criteria). Also at the bottom of the label 25 is a second carrier delivery confirmation barcode 37 to be scanned by at least the second carrier (preferably by both carriers). The barcode 37 contains the second carrier tracking number, and a license number or sender identification number indicating the source of the postage payable by the first carrier.

另选地,条形码37也可以是对包裹唯一的字母数字码或者其它符号。应该注意,在示出的标签25的实施例中,第一运营商追踪号和第二运营商追踪号包括在标签上,该标签使得所述两个号至少在第一运营商计算机系统22中的数据库中彼此相关联。两个追踪号都存在于标签上并存储在共用系统中,这有助于在两个运营商计算机系统22、23之间进行通信,并且有助于向经授权人士提供整合的追踪信息。与接收方地址36相邻的邮包选择戳记38表示第一运营商将为第二运营商(USPS)的递送支付邮费。在另一实施例中,组合标签25可以具有不同的形式(如图13所示),并且除了条形码37之外还可以包括字母数字递送确认码46。Alternatively, barcode 37 may also be an alphanumeric code or other symbol unique to the package. It should be noted that in the embodiment of the tag 25 shown, a first carrier tracking number and a second carrier tracking number are included on the tag such that the two numbers are at least in the first carrier computer system 22 are associated with each other in the database. Both tracking numbers are present on the tag and stored in a common system, which facilitates communication between the two operator computer systems 22, 23 and provides consolidated tracking information to authorized persons. A mailer selection indicium 38 adjacent to the recipient address 36 indicates that the first carrier will pay for postage for delivery by the second carrier (USPS). In another embodiment, combination label 25 may have a different form (as shown in FIG. 13 ) and may include an alphanumeric delivery confirmation code 46 in addition to barcode 37 .

图8示出了托运方11和托运方计算机系统20的责任的示意性流程图。向托运方计算机系统20输入PLD信息,在步骤200中例如通过对在国家内找到邮区编码进行验证来证实目的地地址。在步骤201和仓库管理步骤202将该PLD信息与命令管理系统协调,其中对命令进行处理并对包裹内容进行定位。在“拾取、包装和称重”步骤203,对内容进行选择、包装(例如包装在常规运送容器中)并且用秤26称重。在住宅与商用分类步骤204中,计算机系统20例如通过将目的地地址与已知商用地址或住宅地址进行比较、通过定单中的包裹的数量、或者通过下定单时对接收方12的实际指示,确定递送是去往住宅还是商用位置。确认还可以包括对地址是商用地址还是住宅地址进行确认的住宅一商用“清理(scrub)”。FIG. 8 shows a schematic flow diagram of the responsibilities of the shipper 11 and the shipper computer system 20 . The PLD information is entered into the shipper computer system 20, and the destination address is verified in step 200, for example by verifying that a zip code is found within the country. This PLD information is coordinated with an order management system at step 201 and warehouse management step 202, where orders are processed and package contents are located. In a "Pick, Pack, and Weigh" step 203, the contents are selected, packed (eg, in a conventional shipping container) and weighed with a scale 26 . In residential versus commercial classification step 204, computer system 20, for example, by comparing the destination address to known commercial or residential addresses, by the number of packages in the order, or by actual instructions to recipient 12 when the order was placed, Determine if the delivery is to a residential or commercial location. Confirmation may also include a residential-commercial "scrub" that confirms whether the address is a commercial or residential address.

如果步骤205确定出包裹是商用订货或者超过最大重量(例如5磅),则在步骤209标签打印装置27打印常规递送标签。在步骤206中,托运方计算机系统20查阅邮政编码或者邮区编码分成两组(城市和乡村)的的邮区编码数据库或者表207。在步骤208将表207中的乡村码或城市码之一匹配到PLD信息中包含的递送地址的邮政编码。如果目的地是城市目的地,则在步骤210通过计算机系统20生成并打印表示仅借助第一运营商的轻重量包裹递送的常规标签。另选地,如果目的地是乡村目的地,则在步骤211通过托运方计算机系统20生成并打印图3中示出的组合运营商标签25。If step 205 determines that the package is a commercial order or exceeds a maximum weight (eg, 5 pounds), then at step 209 the label printing device 27 prints a regular delivery label. In step 206, the shipper computer system 20 consults a ZIP code database or table 207 of ZIP codes or ZIP codes grouped into two groups (urban and rural). At step 208 one of the country or city codes in table 207 is matched to the zip code of the delivery address contained in the PLD information. If the destination is an urban destination, then at step 210 a regular label is generated and printed by computer system 20 indicating light weight package delivery with the first carrier only. Alternatively, if the destination is a rural destination, then at step 211 the combined carrier label 25 shown in FIG. 3 is generated and printed by the shipper computer system 20 .

有利地,通过使用递送系统10,第一运营商避免了向乡村地区(其在乡村地区效率较低)的包裹递送,按打折的费率调整运送。然而可以使用不限于人口密度的另选或附加的分拣(条件)。例如,其它分类可以描述第一运营商的物理递送设施的不同性能,例如接近分拣中心、飞机场或者在全部道路网络的中部的目的地邮区编码。换言之,分类可以将第一运营商可以较容易地并以较低的成本将包裹递送到的区域与其它区域区分开来。此外,本发明可以扩展到三个或者更多个运营商,每个运营商在递送处理中或在地理上具有其自己的有效率区域。这里使用的术语“效率”不仅表示服务的成本,而且可以表示实现服务所需要的时间量。它也可以包括对进行服务所需要的工作或者进行服务的结果的一些其他度量。Advantageously, by using the delivery system 10, the first carrier avoids package deliveries to rural areas (where they are less efficient), adjusting delivery at a discounted rate. Alternative or additional sorting (conditions) not limited to population density may however be used. For example, other classifications may describe different properties of the first carrier's physical delivery facilities, such as proximity to sort centers, airports, or destination zip codes in the middle of the overall road network. In other words, the classification can distinguish areas to which the first carrier can deliver packages more easily and at lower cost from other areas. Furthermore, the invention can be extended to three or more carriers, each with its own area of effectiveness in the delivery process or geographically. The term "efficiency" as used herein not only refers to the cost of the service, but may also refer to the amount of time required to achieve the service. It may also include some other measure of the work required to perform the service or the outcome of performing the service.

参照图4,托运方计算机系统20可以通过网络21访问包括与标签25上的数据对应的数据的PLD数据。第一运营商计算机系统25包括PLD储存库系统39和追踪储存库系统40。系统39和40可以与第一运营商计算机系统22的其余部分集成在一起(例如图1中所示的实施例),或者可以是经由网络互连的不同系统(如图4中所示)。PLD储存库系统39被配置为从第一运营商系统22获得PLD信息并且存储该PLD信息以便运送系统10将来使用。PLD系统39上也可以驻有附加逻辑,该附加逻辑使得可以生成要发送给第二运营商的初步报告或者货物清单,第二运营商制备所述初步报告或货物清单以用于从第一运营商到来的包裹。Referring to FIG. 4 , the shipper computer system 20 can access the PLD data including data corresponding to the data on the label 25 via the network 21 . The first operator computer system 25 includes a PLD repository system 39 and a tracking repository system 40 . Systems 39 and 40 may be integrated with the remainder of first operator computer system 22 (such as the embodiment shown in FIG. 1 ), or may be different systems interconnected via a network (as shown in FIG. 4 ). The PLD repository system 39 is configured to obtain PLD information from the first operator system 22 and store the PLD information for future use by the shipping system 10 . Additional logic may also reside on the PLD system 39 that enables the generation of a preliminary report or manifest to be sent to a second operator that the second operator prepares for Packages from merchants.

追踪系统40具有被配置为当包裹经过沿着物理递送路径的各点时从该包裹获得追踪信息的程序逻辑和存储部。例如,追踪储存库系统可以连接为通过蜂窝电话网络41与诸如分拣中心扫描器或递送信息获取装置(DIAD)42的码扫描单元进行通信(如图1所示)。具体地,DIAD装置是便携式的,并且由将包裹递送到第二运营商的目的地递送部分(DDU)17(其优选为到接收方或收件方12最近的DDU,从它USPS可以在一天内完成递送)或者沿包裹行进路径的其它中间物理拾取或者递送位置的递送驾驶员携带。DIAD装置包括用于读取标签25上的追踪号条形码35的条形码扫描器以及签名捕获盘(pad)。Tracking system 40 has program logic and storage configured to obtain tracking information from a package as it passes through various points along the physical delivery path. For example, the tracking repository system may be connected to communicate over a cellular telephone network 41 with a code scanning unit such as a sort center scanner or Delivery Information Acquisition Device (DIAD) 42 (shown in FIG. 1 ). Specifically, the DIAD device is portable and consists of delivering the package to the second carrier's Destination Delivery Unit (DDU) 17 (which is preferably the closest DDU to the receiver or receiver 12 from which USPS can deliver the package in a day's time). Delivery completed within ) or other intermediate physical pickup or delivery locations along the package’s path of travel with the delivery driver. The DIAD device includes a barcode scanner for reading the tracking number barcode 35 on the label 25 and a signature capture pad.

捕获的符号和签名信息临时存储在该单元中,随后经由光链路转发到位于递送车辆中的停泊站(docking station)。信息从该站经由蜂窝电话网络41发送到追踪系统40。其它系统使用射频(RF)网络直接从扫描单元将追踪信息中继到中心计算机。在共同转让的题为“System andMethod for Reading Package Information”的美国专利No.5,770,841中较详细地描述了扫描和条形码读取操作,在此通过引用将其并入。Captured symbol and signature information is temporarily stored in the unit and then forwarded via an optical link to a docking station located in the delivery vehicle. Information is sent from the station to the tracking system 40 via the cellular telephone network 41 . Other systems use a radio frequency (RF) network to relay tracking information directly from the scanning units to a central computer. Scanning and barcode reading operations are described in greater detail in commonly assigned U.S. Patent No. 5,770,841 entitled "System and Method for Reading Package Information," which is hereby incorporated by reference.

如图4中所示,第一运营商计算机系统22还包括验证和货物清单生成系统43。如以下更详细地描述,最终货物清单使得运送系统10可以“闭环”,这是有利的,因为第二运营商在目的地递送部分17接收包裹并完成对这些包裹的递送而无须预先收集开帐单所必需的PLD信息。在将包裹递送到接收方后,第二运营商从第一运营商获得(优选为电子地获得)最终货物清单,这使得第二运营商可以对第一运营商开帐单。如下所述,系统43还可以生成经由自动生成的电子邮件而递交给第二运营商的转运位置17(例如DDU)的初步货物清单。As shown in FIG. 4 , the first operator computer system 22 also includes an authentication and manifest generation system 43 . As described in more detail below, the final manifest allows the shipping system 10 to "close the loop," which is advantageous because the second carrier receives packages at the destination delivery section 17 and completes delivery of those packages without pre-collecting billing. PLD information necessary for the order. After delivery of the package to the recipient, the second carrier obtains (preferably electronically) a final manifest from the first carrier, which allows the second carrier to bill the first carrier. As described below, the system 43 may also generate a preliminary cargo manifest for delivery to the second carrier's trans-shipment location 17 (eg, DDU) via an automatically generated email.

验证系统43连接为与PLD系统39和追踪系统40进行通信,并且被配置为从这些系统分别获得PLD数据和追踪数据。验证系统包括被配置为对进入特定位置(例如分拣中心14、当地预载设施15、接收方位置12、或者USPS目的地递送部分17)的全部包裹进行识别的软件逻辑。验证系统也被配置为生成直接运送(drop shipment)验证和结关货物清单(clearance manifest),优选为作为USPS对于递送到目的地递送部分17的任何大量直接运送所需要的8125表的电子版的e8125表。在图4的实施例中,验证系统43的部分逻辑驻于PLD系统39上,并使得第二运营商可以访问进入特定位置的包裹的初步货物清单。Verification system 43 is connected in communication with PLD system 39 and tracking system 40 and is configured to obtain PLD data and tracking data from these systems, respectively. The verification system includes software logic configured to identify all packages entering a particular location (eg, sort center 14, local preload facility 15, recipient location 12, or USPS destination delivery section 17). The verification system is also configured to generate a drop shipment verification and clearance manifest, preferably e8125 as the electronic version of Form 8125 required by the USPS for any bulk drop shipment delivered to destination delivery section 17 surface. In the embodiment of FIG. 4, part of the logic of the verification system 43 resides on the PLD system 39 and enables the second carrier to access a preliminary manifest of a package entering a particular location.

第一运营商计算机系统22内(即,在PLD系统39、追踪储存库系统40和验证系统43(可能有其它系统)之间)的通信优选地通过电子数据交换(EDI)来实现,所述电子数据交换是被设计为使对日常事务文件的发送和接收自动化的公知标准和技术的集合。第二运营商计算机系统23与第一运营商计算机系统22之间的通信也优选为电子的。例如,如图4所示,第二运营商系统23可以包括使得可以连接到PLD系统39并且查看PLD系统39上的汇总货物清单的软件。e8125货物清单例如可以经由EDI电子发送给第二运营商计算机系统23,并且例如可以经由电子邮件发送到第二运营商的目的地递送部分17。在又一实施例中,如图5中所示,与目的地递送部分17的通信可以借助传真。Communication within the first operator computer system 22 (i.e., between the PLD system 39, the tracking repository system 40, and the verification system 43 (and possibly other systems)) is preferably accomplished by electronic data interchange (EDI), which Electronic Data Interchange is a collection of well-known standards and technologies designed to automate the sending and receiving of documents on a day-to-day basis. Communication between the second operator computer system 23 and the first operator computer system 22 is also preferably electronic. For example, as shown in FIG. 4 , the second carrier system 23 may include software that enables connection to the PLD system 39 and viewing of a consolidated cargo manifest on the PLD system 39 . The e8125 manifest may be sent electronically to the second operator computer system 23, for example via EDI, and may be sent to the second operator's destination delivery section 17, for example, via email. In yet another embodiment, as shown in FIG. 5, the communication with the destination delivery part 17 may be by facsimile.

可从下列文件中获得关于在运送设施与信息系统之间的通信和处理的其它详情:共同转让的题为“Special Handling Processing in a PackageTransportation System”的美国专利No.6,539,360,在此通过引用将其并入;以及题为“International Cash-On-Delivery System and Method”的国际专利公开WO 03019333 A2(2003年3月6日),在此也通过引用将其并入。在2002年6月21日提交的题为“Systems and Methods for ProvidingBusiness Intelligence Based on Shipping Information”的共有美国专利申请No.10/176,467中公开了关于中心服务器与追踪系统和PLD系统之间的通信的进一步详情,在此也通过引用将其并入。Additional details regarding communications and processing between the shipping facility and the information system can be obtained from commonly assigned U.S. Patent No. 6,539,360 entitled "Special Handling Processing in a Package Transportation System," which is hereby incorporated by reference and International Patent Publication WO 03019333 A2 (March 6, 2003), entitled "International Cash-On-Delivery System and Method", which is also incorporated herein by reference. Co-owned U.S. Patent Application No. 10/176,467, filed June 21, 2002, entitled "Systems and Methods for Providing Business Intelligence Based on Shipping Information," discloses the communication between the central server and the tracking system and the PLD system. Further details are also incorporated herein by reference.

应该注意,如本文所述的电子通信可以通过各种网络并用各种数量的手动或自动工作来完成。如在传真发送的上述示例中,在递送部分17的人员可以通过生成纸件货物清单、将该货物清单插入传真机、拨号等来遵照来自第二运营商计算机系统23的核查请求。还应该注意,本文使用的术语“网络”应该被宽泛地理解为包括所有类型的电子辅助的通信,例如无线网络、局域网、诸如因特网的公共网络、公共电话网络或者各种不同网络的组合。It should be noted that electronic communications as described herein can be accomplished over various networks and with various amounts of manual or automated effort. As in the above example of facsimile transmission, personnel at the delivery section 17 may comply with the verification request from the second operator computer system 23 by generating a paper manifest, inserting the manifest into a fax machine, dialing a number, or the like. It should also be noted that the term "network" as used herein should be broadly understood to include all types of electronically assisted communications, such as wireless networks, local area networks, public networks such as the Internet, public telephone networks, or combinations of various networks.

第二运营商计算机系统23优选地是被配置为接收和处理电子货物清单并在其控制下确认包裹递送的预先存在的系统。具体地,如图4所示,第二运营商计算机系统23在递送时通过对标签25上的第二运营商确认条形码37的扫描来接收追踪信息。在图4和图5示出的实施例中,第二运营商计算机系统23被进一步配置为在接收时将确认信息直接地电子传送给验证系统43。The second carrier computer system 23 is preferably a pre-existing system configured to receive and process electronic manifests and confirm package delivery under its control. Specifically, as shown in FIG. 4 , the second carrier computer system 23 receives tracking information by scanning the second carrier confirmation barcode 37 on the label 25 upon delivery. In the embodiment shown in FIGS. 4 and 5 , the second operator computer system 23 is further configured to electronically transmit the confirmation information directly to the verification system 43 upon receipt.

在本发明的运送系统10的工作期间,托运方对要运送的包裹称重并且将包裹分为希望使用组合运营商服务的包裹和希望使用通常的第一运营商递送服务的包裹。组合运营商服务例如要求希望按折扣运送的优先级、重量轻(例如小于五磅)的包裹。托运方11接着将各种服务级别的全部包裹的PLD输入其计算机系统20中。PLD包括接收地址,该接收地址包括计算机系统20用来确定递送是否是去往适合组合运营商递送的地区(例如乡村区域)的邮区编码。During operation of the shipping system 10 of the present invention, the shipper weighs the packages to be shipped and separates the packages into those desiring the combined carrier service and those desiring the usual first carrier delivery service. Combined carrier services, for example, require priority, light weight (eg, less than five pounds) packages that wish to ship at a discount. The shipper 11 then enters into its computer system 20 the PLDs for all packages of various service levels. The PLD includes the receiving address, which includes the zip code used by the computer system 20 to determine whether the delivery is to an area suitable for combined carrier delivery, such as a rural area.

对折扣资格的其它要求例如可以包括仅运送到住宅地址、起点和目的地在一个地区内(例如无间断的美国)、最大尺度(例如l6英寸×16英寸×7英寸)、仅电子包裹详情上载、或者缺乏附加服务选项。可以强加最小平均每日基本量要求,例如每天5,000件包裹。另一示例包括拖车的最小填充量(例如是全部拖车容量的80%或者90%)或者使用特定的标签标准。此外,可以要求在任何位置(包括公寓住宅、共管公寓以及商用地址)进行无需签名的分发。这些要求可以由托运方基于包括成本的多个因素来设置。Other requirements for discount eligibility may include, for example, shipping to residential addresses only, origin and destination within one region (e.g., uninterrupted U.S.), maximum dimensions (e.g., 16 inches by 16 inches by 7 inches), ePacket details upload only , or lack of additional service options. A minimum average daily base volume requirement can be imposed, such as 5,000 parcels per day. Another example includes minimum filling of the trailer (eg 80% or 90% of full trailer capacity) or use of specific labeling standards. Additionally, signature-free distribution can be required at any location, including apartment homes, condominiums, and commercial addresses. These requirements may be set by the shipper based on a number of factors including cost.

对于城市递送,通常不提供组合递送服务。生成标准运送标签并将其贴到包裹,使包裹进入标准递送处理。当请求组合运营商递送服务并且可以获得组合运营商递送服务时,生成专用的标签25,该标签25包括转运递送地址和接收递送地址二者以及第一运营商和第二运营商追踪号。接着将PLD信息通过网络21传送到第一运营商的PLD储存库系统39。For city deliveries, combo deliveries are usually not offered. Generate a standard shipping label and apply it to the package so that the package goes into standard delivery processing. When a combined carrier delivery service is requested and available, a dedicated label 25 is generated that includes both the forwarding and receiving delivery addresses and the first and second carrier tracking numbers. The PLD information is then transmitted over the network 21 to the first operator's PLD repository system 39 .

一旦托运方对包裹进行了预处理,长途运输机13就从托运方(或者其它开始位置)拾取包裹并且将其递送到第一运营商的分拣中心14。对于这部分递送路径,所有级别的服务都是混合的。在从托运方拾取时,可以通过DIAD对包裹进行扫描,以便将追踪信息发送到追踪系统40,或者可以从托运方计算机系统20将包裹列表的追踪信息下载到DIAD。值得注意的是,可以在沿着第一运营商的物理递送路径的若干点处以公知的方式(在此不详细说明)通过DIAD或其它扫描单元将追踪信息报告给追踪系统。在中心14,可以对包裹进行分拣以按常规方式递送,但是由于包裹的低优先级而导致可能延迟。通常,仅当在中心14有可用容量时才对组合运营商服务包裹的分拣负载进行处理。第一运营商从中心14将包裹运送到其预装载设施15。Once the shipper has preprocessed the package, the overhaul aircraft 13 picks up the package from the shipper (or other starting location) and delivers it to the first carrier's sort center 14 . For this part of the delivery path, all levels of service are mixed. Upon pickup from the shipper, the package may be scanned by the DIAD to send tracking information to the tracking system 40, or the tracking information for the package listing may be downloaded from the shipper computer system 20 to the DIAD. Notably, tracking information may be reported to the tracking system by DIADs or other scanning units at several points along the first carrier's physical delivery path in a known manner (not described in detail here). At the center 14, the package can be sorted for delivery in the usual manner, but there may be delays due to the low priority of the package. Typically, the sort load of combined carrier service packages is only processed when there is capacity available at the center 14 . From the hub 14 the first carrier delivers the package to its preload facility 15 .

通过托运方20或者第一运营商22计算机系统来执行可选线路确定,其中基于收件方位置将包裹负载分为由长途运输机13的不同卡车递送到不同分拣中心14的组。对路线的确定(这与开出的拖车位置对应)是通过查阅按收件方州、邮区编码来编址索引的路线表来进行的,这反过来用于识别负载应放置于其上的拖车或者卡车。通常,通过长途运输机13根据托运方提供的信息来预测拖车供给。Alternative route determination is performed by the shipper 20 or first carrier 22 computer system, wherein package loads are divided into groups delivered by different trucks of the overhaul carrier 13 to different sort centers 14 based on recipient location. The determination of the route (which corresponds to the outbound trailer location) is made by consulting a route table indexed by recipient state, zip code, which in turn is used to identify the location on which the load should be placed. trailer or truck. Typically, trailer supply is forecasted by the overhauler 13 based on information provided by the shipper.

值得注意的是,第一运营商不对托运方11称重的包裹进行重新称重,并且第二运营商也同意接受托运方提供的重量。如果有必要,进行对托运方信息的周期性核查以确保准确度。作为确保正确开帐单的另一措施,第二运营商计算机系统23(特别是PLD储存库系统39)在没有PLD和第一运营商追踪码二者的情况下不接受对运送请求的递交以确保对所有的运送货物适当地编制货物清单和开帐单。It is worth noting that the first operator does not re-weigh packages weighed by the shipper 11, and the second operator also agrees to accept the weight provided by the shipper. Conduct periodic checks of shipper information to ensure accuracy, if necessary. As another measure to ensure proper billing, the second carrier computer system 23 (specifically the PLD repository system 39) does not accept submissions of shipping requests without both the PLD and the first carrier tracking code to Ensures proper inventory and billing of all shipments.

在预装载设施15,进一步的分拣根据邮区编码将那些应通过标准的第一运营商服务递送的包裹从那些应通过组合运营商服务递送的包裹(典型地为去往乡村(或者超出乡村)邮区编码)中分离出来。通过第一运营商以常规方式来递送去往其它目的地(典型地为城市)的包裹。At the preload facility 15, further sorting separates by postcode those packages that should be delivered via the standard first carrier service from those that should be delivered via the combined Rural) ZIP codes). Packages destined for other destinations (typically cities) are delivered in a conventional manner through the first carrier.

通过第一运营商将组合运营商递送包裹直接递送到第二运营商目的地递送部分17。当包裹到达目的地递送部分时,第一运营商驾驶员根据常规的大宗停顿(bulk stop)实践对各个包裹进行扫描,然后让第二运营商的员工验证包裹数并且对包裹签署DIAD 42。DIAD将关于递送到DDU17的包裹的信息发回追踪系统40。第一运营商驾驶员也将关于包裹的表8125数据递交给DDU。The combined carrier delivery package is delivered directly to the second carrier destination delivery section 17 by the first carrier. When the packages arrive at the destination delivery section, the first carrier driver scans each package according to conventional bulk stop practice, then has the second carrier's employee verify the package number and sign the DIAD 42 for the package. The DIAD sends information back to the tracking system 40 about packages delivered to the DDU 17 . The first carrier driver also submits Table 8125 data about the package to the DDU.

作为对物理8125货物清单的替换物,可以使用DIAD扫描将包裹信息直接提供给DDU 17。优选地,DIAD 42具有上行链接到个人数字助理(PDA)的能力,所述个人数字助理反过来与第二运营商计算机系统23的DDU部分进行通信。这种通信优选地是无线的,例如通过使用射频信号、光接口或者红外信号。另一方面,PDA可以与DDU处的使得可以打印DIAD扫描结果的打印机(未示出)直接通信,或者DIAD本身可能能够直接与计算机系统23或者打印机进行通信。As an alternative to the physical 8125 manifest, package information can be provided directly to the DDU 17 using DIAD scanning. Preferably, the DIAD 42 has the capability to uplink to a personal digital assistant (PDA), which in turn communicates with the DDU portion of the second operator computer system 23. This communication is preferably wireless, eg by using radio frequency signals, optical interfaces or infrared signals. Alternatively, the PDA may communicate directly with a printer (not shown) at the DDU that enables printing of DIAD scans, or the DIAD itself may be able to communicate directly with computer system 23 or a printer.

在共有美国专利No.6,285,916中公开了对使用上行链接型DIAD的更完整描述,在此通过引用将其并入。例如,美国专利No.6,285,916的图1示出了包括经由光接口(美国专利No.6,285,916的37、38)连接到PDA(美国专利No.6,285,916的12)的DIAD(美国专利No.6,285,916的35)的这种上行链路系统。邮件室PC(美国专利No.6,285,916的40行)经由红外端口(美国专利No.6,285,916的23、42)连接到PDA。以此方式,DIAD可以将其追踪信息直接传送给PDA,PDA随后将该信息传送给邮件室PC。A more complete description of the use of uplink-type DIADs is disclosed in commonly-owned US Patent No. 6,285,916, which is hereby incorporated by reference. For example, Fig. 1 of U.S. Patent No. 6,285,916 shows a DIAD (35 of U.S. Patent No. 6,285,916) connected to a PDA (12 of U.S. Patent No. ) of this uplink system. The mailroom PC (line 40 of US Patent No. 6,285,916) is connected to the PDA via an infrared port (line 23, 42 of US Patent No. 6,285,916). In this way, the DIAD can transmit its tracking information directly to the PDA, which then transmits this information to the mailroom PC.

无论递送信息是怎样传递到第二运营商的,第二运营商随后都将从第一运营商接收的包裹连同其它邮件或者包裹一起按常规方式递送。第二运营商驾驶员在递送给接收方时扫描递送确认条形码35,此追踪信息通常在几个小时内加载到第二运营商计算机系统23中。对于第二运营商进行的递送,应用针对第一运营商的包裹发放的全部规则。例如,如果第一运营商通常仅进行单次递送尝试,则第二运营商也这样做。优选地,随后将无法递送的包裹在预定(例如五天)的等待时间段后返回给托运方。以此方式,通过第一运营商或第二运营商的运送对接收方12是相对透明的。Regardless of how the delivery information is communicated to the second carrier, the second carrier then delivers the package received from the first carrier in a conventional manner along with other mail or packages. The second carrier driver scans the delivery confirmation barcode 35 upon delivery to the recipient, and this tracking information typically loads into the second carrier computer system 23 within a few hours. For deliveries made by the second carrier, all rules for the first carrier's package release apply. For example, if the first carrier normally only makes a single delivery attempt, the second carrier does the same. Preferably, the undeliverable packages are then returned to the shipper after a predetermined (eg five day) waiting period. In this way, shipping via the first carrier or the second carrier is relatively transparent to the recipient 12 .

随后验证系统43获得来自第二运营商计算机系统23的递送确认信息、来自追踪系统40的追踪信息以及来自储存库系统39的PLD,并且生成发送给第二运营商系统23的货物清单。通过对从这些来源接收的信息进行比较,第一运营商可以向第二运营商计算机系统23提供每天包裹运送的可核查货物清单。对于美国的递送,优选地在太平洋时间下午10:00之前将货物清单发送给第二运营商。在成功的核查后,第二运营商使用整合货物清单来创建发送给第一运营商的帐单,该帐单描述了该运营商递送的包裹的确切数量。可核查货物清单的创建激发了第二运营商接收并运送大量的各种重量、尺寸、目的地等的包裹所需要的可信度,但同时仍然保证上述预付款的适当报酬。The verification system 43 then obtains the delivery confirmation information from the second operator computer system 23 , the tracking information from the tracking system 40 , and the PLD from the repository system 39 and generates a manifest to send to the second operator system 23 . By comparing the information received from these sources, the first carrier can provide the second carrier computer system 23 with a verifiable cargo inventory for each day's package shipments. For US deliveries, manifests are preferably sent to the second carrier by 10:00 PM PT. After a successful verification, the second carrier uses the consolidated manifest to create a bill sent to the first carrier describing the exact number of packages delivered by that carrier. The creation of a verifiable cargo manifest inspires the confidence needed for a second carrier to receive and ship a large number of packages of various weights, sizes, destinations, etc., while still guaranteeing proper remuneration for the aforementioned upfront payments.

在图4中示出的实施例中,运送系统10进一步包括将PLD即时存储在PLD储存库系统39中,使得第一运营商可以经由初步货物清单(e8125)的电子邮件将预先的运送通知提供给第二运营商。PLD信息包含与各转运位置17(例如各个USPS DDU)相关联的唯一的托运方号。预先的运送通知向目的地递送部分17给出预期在几天内递送的包裹数量的预先通知。在通过第一运营商对包裹进行分拣和递送时,验证系统43使用EDI格式从PLD储存库39取出数据并且建立电子货物清单(e8125)并将其发送给目的地递送部分17。In the embodiment shown in FIG. 4, the shipping system 10 further includes immediate storage of the PLD in the PLD repository system 39 so that the first carrier can provide advance shipping notification via email of the preliminary manifest (e8125). to the second operator. The PLD information contains a unique shipper number associated with each transit location 17 (eg, each USPS DDU). The advance shipping notification gives the destination delivery section 17 advance notice of the number of packages expected to be delivered within a few days. When the parcel is sorted and delivered by the first carrier, the verification system 43 takes the data from the PLD repository 39 using EDI format and builds an electronic manifest (e8125) and sends it to the destination delivery part 17.

如上所述,当组合运营商递送包裹到达目的地递送部分17时,第二运营商员工确认运送货物与初步货物清单相匹配,签署DIAD 42。数据即时发送给追踪系统40。验证系统43从追踪系统40获得数据并且将该数据与存储器中已经存在的PLD数据进行比较。如图4所示,随后经由第二运营商计算机系统23从第二运营商递送驾驶员18获得的第二运营商递送确认数据提供了用于构造最终电子货物清单的第三信息源。As stated above, when the combined carrier delivered package arrives at the destination delivery section 17, the second carrier employee confirms that the shipment matches the preliminary manifest and signs the DIAD 42. The data is sent to the tracking system 40 in real time. The verification system 43 obtains data from the tracking system 40 and compares this data with the PLD data already in memory. As shown in FIG. 4 , the second carrier delivery confirmation data subsequently obtained from the second carrier delivery driver 18 via the second carrier computer system 23 provides a third source of information for constructing the final electronic manifest.

PLD信息包括两个追踪号,使得可以将来自追踪系统40的涉及第一运营商追踪号的信息与来自第二运营商递送确认的涉及第二运营商追踪号的信息进行匹配。使用这三个数据源,验证系统43建立一天包裹的整合电子货物清单(e8125),并且将其发送给第二运营商计算机系统23以用于核查。可以根据第二运营商的指定来对货物清单进行分拣或整理以便于核查和开帐单。例如,可以按目的地递送部分17的邮区编码对货物清单进行分拣,使得第二运营商可以查看当天在各个DDU处理的全部包裹。The PLD information includes both tracking numbers so that information from the tracking system 40 relating to the first carrier tracking number can be matched with information from the second carrier delivery confirmation relating to the second carrier tracking number. Using these three data sources, the verification system 43 builds a consolidated electronic manifest (e8125) of the day's parcel and sends it to the second operator computer system 23 for verification. The manifest can be sorted or sorted for verification and billing as specified by the second carrier. For example, the manifest can be sorted by zip code of the destination delivery section 17 so that the second carrier can view all packages processed at each DDU for the day.

在图5示出的实施例中,第二运营商可以采取附加步骤(如由组合运送系统10来实施的)来确保准确地进行核查和开帐单。如在上述实施例中那样,建立电子货物清单并将其发送给目的地递送部分17,目的地递送部分17将该货物清单与从第一运营商接收到的包裹进行比较。然后可以将经确认的货物清单传真给第二运营商计算机系统23的管理员以输入其中并用追踪信息和开帐单信息进行协调。In the embodiment shown in FIG. 5, the second carrier may take additional steps (as implemented by the combined shipping system 10) to ensure that verification and billing are done accurately. As in the above embodiment, an electronic manifest is created and sent to the destination delivery section 17, which compares the manifest with the package received from the first carrier. The confirmed manifest can then be faxed to the administrator of the second carrier computer system 23 for entry and reconciliation with tracking and billing information.

为了更加清楚,图7示出了与包裹的物理流分离的追踪信息流。将最初递交的PLD信息从托运方计算机20发送到PLD储存库系统39。各个DIAD 42(特别是在DDU 17的一个DIAD和在第一运营商递送设施(卡车)的另一个DIAD 42)将第一运营商追踪信息传送给追踪系统40。将第二运营商的递送确认扫描发送到第二运营商计算机系统23。For greater clarity, Figure 7 shows the flow of tracking information separate from the physical flow of packages. The originally submitted PLD information is sent from the shipper computer 20 to the PLD repository system 39 . Each DIAD 42 (specifically one DIAD at the DDU 17 and another DIAD 42 at the first carrier delivery facility (truck)) communicates the first carrier tracking information to the tracking system 40. The second carrier's delivery confirmation scan is sent to the second carrier computer system 23 .

验证系统43周期性地从PLD储存库系统39提取PLD信息,从追踪储存库提取追踪信息,各自优选地使用EDI 213标准。第二运营商计算机系统23将递送信息发送到验证系统43(或者将递送信息从第二运营商计算机系统23取到验证系统43)。验证系统43将原始PLD信息的第一运营商追踪号与DIAD追踪信息和第二运营商递送确认(通过第二运营商确认追踪号)进行匹配。然后将整合追踪信息上载到托运方计算机20,并且也可以使其可以由接收方12获得。可以通过包括逗号分隔的追踪数据的平面文件(flat file)来进行上载,该追踪数据可以用于企业资源计划(ERP)系统、客户服务系统以及托运方自己的网站。The verification system 43 periodically extracts PLD information from the PLD repository system 39 and trace information from the trace repository, each preferably using the EDI 213 standard. The second operator computer system 23 sends the delivery information to the verification system 43 (or retrieves the delivery information from the second operator computer system 23 to the verification system 43). The verification system 43 matches the first carrier tracking number of the original PLD information with the DIAD tracking information and the second carrier delivery confirmation (by which the tracking number is confirmed). The consolidated tracking information is then uploaded to the shipper computer 20 and may be made available to the recipient 12 as well. Uploads can be made via a flat file that includes comma-separated tracking data that can be used in enterprise resource planning (ERP) systems, customer service systems, and the shipper's own website.

在图9中示出的另一另选实施例中,利用电子邮件消息将包括追踪号和递送确认的追踪信息通知给接收方(即收件方)。托运方计算机20也可以经由对追踪储存库40的验证系统43的基于网络的查询来访问追踪信息。另一选择是经由基于因特网的应用程序接口或API来访问。又一选择是针对城市递送和边远递送二者使用单个追踪号,从而可以使用单个运送账号为两种类型的递送编制货物清单。In another alternative embodiment shown in FIG. 9, the recipient (ie, recipient) is notified of the tracking information, including the tracking number and delivery confirmation, using an email message. The shipper computer 20 may also access tracking information via a web-based query to the verification system 43 of the tracking repository 40 . Another option is to access via an Internet-based application programming interface or API. Yet another option is to use a single tracking number for both urban and remote deliveries, so that a single shipping account number can be used to bill both types of deliveries.

除了对包裹的追踪信息流和物理递送流进行控制之外,上述组合运营商运送系统10还可以具有允许或者有助于递送服务的资金流的附加或另选方面。例如,在图10中示出了本发明的组合运营商运送系统10的另一实施例的开帐单方面。在图10中通过长虚线表示开帐单信息流,通过短虚线表示资金流,并且通过粗黑实线表示各种发货单的移动。In addition to controlling the flow of tracking information and physical delivery of packages, the combined carrier shipping system 10 described above may have additional or alternative aspects that allow or facilitate the flow of funds for delivery services. For example, the billing aspect of another embodiment of the combined carrier delivery system 10 of the present invention is shown in FIG. 10 . In FIG. 10, the billing information flow is represented by long dashed lines, the cash flow is represented by short dashed lines, and the movement of various invoices is represented by thick black solid lines.

优选地,第一运营商开帐单系统225是被配置为基于从其它系统收集的信息对各运送涉及的成本进行计算的计算机系统。使用英里数来计算包括长途运输运载机13从托运方11运送到分拣设施14的一部分成本。类似地,也计算由托运方计算机20确定的包裹到DDU 17以获得到乡村邮区编码(或者一些其它低效率位置)的递送的递送成本。此外,在必要时对第二运营商从DDU 17到接收方12的递送进行成本估计。Preferably, the first carrier billing system 225 is a computer system configured to calculate the costs involved in each shipment based on information gathered from other systems. Miles are used to calculate a portion of the cost involved in transporting the overhaul carrier 13 from the shipper 11 to the sortation facility 14 . Similarly, the delivery cost for a package determined by the shipper computer 20 to the DDU 17 for delivery to a rural zip code (or some other inefficient location) is also calculated. In addition, a cost estimate is made for the second carrier's delivery from the DDU 17 to the recipient 12, if necessary.

第一运营商开帐单计算机系统225连接为与PLD储存库系统39进行通信,其从PLD储存库系统39获得开帐单信息,包括对运送仅需要第一运营商还是需要运营商的组合的指示。优选地,该指示来源于使用托运方11设置的特殊标志或在PLD信息中存在第二运营商的追踪号。该指示使开帐单系统225可以确定是否包括来自长途运输运载机13、第二运营商或者其两者的费用。The first carrier billing computer system 225 is connected in communication with the PLD repository system 39 from which it obtains billing information, including information on whether only the first carrier or a combination of carriers is required for shipment. instruct. Preferably, this indication is derived using a special flag set by the shipper 11 or the presence of the second carrier's tracking number in the PLD message. This indication allows the billing system 225 to determine whether to include charges from the overhaul carrier 13, the second carrier, or both.

第一运营商开帐单系统225也连接到追踪系统40,其从追踪系统40获得关于物理包裹递送的进度的追踪信息。这种信息用于确定距离以及对递送中涉及的工作量的其它指示符(例如停站和分拣的数量),这些是计算递送费用的因素。与先前示出的实施例相似,追踪系统40被连接为与一个或更多个DIAD 42进行通信,其从所述一个或更多个DIAD 42获得关于包裹经过沿着递送路线的位置的信息。The first carrier billing system 225 is also connected to the tracking system 40 from which it obtains tracking information regarding the progress of the physical package delivery. This information is used to determine distance and other indicators of the effort involved in the delivery, such as the number of stops and sorts, which factor into the calculation of delivery costs. Similar to the previously shown embodiments, the tracking system 40 is connected in communication with one or more DIADs 42 from which it obtains information about where the package passes along the delivery route.

通过部分第二运营商计算机系统23实施第二运营商进行的开帐单,该部分第二运营商计算机系统23被连接为与验证系统43进行通信并且被配置为从验证系统43接收每日货物清单。委托帐户229(在系统10初始化时建立)也被连接为与第二运营商计算机系统23进行通信,第二运营商可以从该委托帐户提取资金用于支付与各个每日货物清单相关联的费用。以此方式,第二运营商总是一旦接收并完成了对每日货物清单的核查就可以即时提取资金。Billing by the second operator is carried out by a portion of the second operator computer system 23 that is connected in communication with the verification system 43 and configured to receive daily shipments from the verification system 43 list. An escrow account 229 (established upon initialization of the system 10) is also linked in communication with the second operator computer system 23 from which the second operator may withdraw funds for payment of fees associated with each daily invoice . In this way, the second operator can always withdraw funds instantly upon receipt and completion of verification of the daily manifest.

第一运营商开帐单系统225的集成或分立的部件可以包括单个帐单生成器230。该单个帐单生成器被配置为将开帐单系统225的其余部分计算的费用汇编到单个帐单中,托运方11可以容易地由处理并支付该单独帐单。帐单生成器230也可以被配置为将附加的额外费用添加到各种运营商需要的帐单。Integrated or discrete components of the first carrier billing system 225 may include a single bill generator 230 . The single bill generator is configured to compile the charges calculated by the rest of the billing system 225 into a single bill that can be easily processed and paid by the shipper 11. Bill generator 230 may also be configured to add additional premiums to bills required by various carriers.

在操作期间,托运方11在其计算机系统20上记录运送货物,PLD信息从该计算机系统20上载到PLD储存库系统39。包裹的物理递送开始,并且追踪系统40使用DIAD 42追踪包裹的进度,直到在托运方系统20标记为常规包裹的情况下通过第一运营商进行最终递送或者到第二运营商的DDU 17以便转发的递送。During operation, the shipper 11 records the shipment on its computer system 20 from which the PLD information is uploaded to the PLD repository system 39 . The physical delivery of the package begins and the tracking system 40 tracks the package's progress using the DIAD 42 until final delivery via the first carrier if the shipper system 20 marks it as a regular package or to the second carrier's DDU 17 for forwarding delivery.

每天结束时,构造每日货物清单(例如以上实施例中所详述的)并将每日货物清单传送给第二运营商计算机系统23。在接收到该货物清单时,第二运营商进行上述和下述的各种核查和质量控制过程,然后记入委托帐户229的借方。优选地,电子地将资金从委托帐户转帐到运营商计算机系统23。另选地,可以在借记交易之后进行一些或全部的核查和质量控制过程以及任何必要的退款或者进一步记入委托帐户229的借方的改正。At the end of each day, a daily cargo manifest (such as detailed in the embodiments above) is constructed and transmitted to the second operator computer system 23 . Upon receipt of this manifest, the second carrier performs the various verification and quality control processes described above and below, and then debits the escrow account 229 . Preferably, the funds are transferred from the escrow account to the operator computer system 23 electronically. Alternatively, some or all of the verification and quality control processes and any necessary refunds or corrections that further debit the escrow account 229 may be performed after the debit transaction.

在同一天内或者在一天结束时,第一运营商开帐单系统225从PLD储存库系统39和验证系统40获得PLD信息和追踪信息。PLD和追踪信息确定分别由第一运营商、第二运营商以及长途运输运载机征收的单个费用。通过单个帐单生成器230将这些费用与任何其它额外费用一起打包在发货单中,该发货单然后递交给托运方11。The first carrier billing system 225 obtains the PLD information and tracking information from the PLD repository system 39 and verification system 40 within the same day or at the end of the day. The PLD and tracking information determine the individual charges imposed by the first operator, the second operator, and the overhaul carrier, respectively. These charges, along with any other additional charges, are packaged by the single bill generator 230 in an invoice which is then delivered to the shipper 11.

将托运方11的支付(优选为通过托运方计算机系统20电子支付)发送给第一运营商开帐单系统225。第一运营商开帐单系统扣除第一运营商的服务费(该服务费也可以包括长途运输运载机13所需要的费用),并且将剩余数额转帐到委托帐户229(优选为电子转帐)。有利地,第二运营商在任何时间都可以记入委托帐户的借方,进一步支持了第二二运营商对接收到对其递送服务的报酬的信心。Payment by the shipper 11 , preferably electronically through the shipper computer system 20 , is sent to the first carrier billing system 225 . The first carrier billing system deducts the first carrier's service charge (which may also include the cost of overhauling the carrier 13) and transfers the remaining amount to the escrow account 229 (preferably electronically). Advantageously, the second carrier can debit the escrow account at any time, further supporting the second carrier's confidence in receiving payment for its delivery services.

如图11所示,可以通过针对质量控制(“QC”)的几个选择进一步方便开帐单,其中,通过几个核查循环来确认追踪、PLD和其它信息的准确性。如第一质量控制步骤250所示,可以针对遗漏发送来对PLD储存库系统39进行监视。例如向托运方11进行进度管理(follow-up)电话呼叫或电子通信(例如电子货物清单)以确认已经接收到该托运方发送的全部运送货物。这样的电子通信将PLD储存库系统39按天记录的信息关联到托运方11。随后,托运方将托运方计算机20进行的或记录在纸件上的记录与PLD储存库系统39进行的记录进行比较。可以重新发送没有发送到PLD储存库系统39的运送货物。As shown in Figure 11, billing can be further facilitated by several options for quality control ("QC"), wherein the accuracy of tracking, PLD and other information is confirmed through several check cycles. As shown in the first quality control step 250, the PLD repository system 39 may be monitored for missed transmissions. For example, a follow-up telephone call or electronic communication (such as an electronic manifest) is made to the shipper 11 to confirm that all shipments from the shipper have been received. Such electronic communication links the information recorded by the PLD repository system 39 to the shipper 11 on a daily basis. The shipper then compares the records made by the shipper computer 20 or recorded on paper with the records made by the PLD repository system 39 . Shipments not sent to the PLD repository system 39 can be resent.

可以使用验证系统43来实施另一质量控制步骤260。在步骤260中,将系统43记录的递送确认(系统43通过在完全经由第一运营商的常规递送包裹的情况下与追踪系统40进行通信或者在组合递送的情况下与第二运营商计算机系统23进行通信来进行记录)与第一运营商开帐单系统225发送的帐单报表进行比较。将差异传送给开帐单系统225以例如通过添加遗漏包裹来调整帐单。Another quality control step 260 may be implemented using the verification system 43 . In step 260, the delivery confirmation recorded by system 43 (system 43 communicates with tracking system 40 in the case of conventionally delivered packages entirely via the first carrier or with the second carrier computer system in the case of combined deliveries) 23 for communication to record) is compared with the billing statement sent by the first carrier billing system 225. The difference is communicated to the billing system 225 to adjust the bill, eg, by adding the missing package.

通过第一运营商在操作中心15进行又一质量控制步骤27。在操作中心,手动(271)或自动(272)或既手动又自动地进行周期性的尺寸和重量检查。配置有每天核查包裹的自动设施。例如通过第一运营商开帐单系统225来计算应该与核查确定的包裹尺寸和重量相关联的税收数额(273)。将初始计算中的差异与核查计算进行比较,并且进行帐单调整(274),并且在将帐单传送给托运方11以支付报酬之前将该帐单调整应用于最终发货单或者帐单275。A further quality control step 27 is performed at the operation center 15 by the first operator. At the operation center, periodic size and weight checks are performed manually (271) or automatically (272) or both. Equipped with an automatic facility to check packages on a daily basis. The tax amount that should be associated with the package size and weight determined by the verification is calculated ( 273 ), for example by the first carrier billing system 225 . The difference in the initial calculation is compared to the verification calculation and a bill adjustment is made (274) and applied to the final invoice or bill 275 before the bill is sent to the shipper 11 for payment .

除了由第一运营商执行的质量控制步骤之外,也可以将第二运营商的各种核查视为附加的质量控制步骤。如上所述,第二运营商有机会将电子货物清单上列出(或者DIAD 42信息的捕获并打印出)的包裹与在DDU 17接收到的包裹进行比较。可以将货物清单与实际接收到的包裹之间的差异报告给开帐单系统225以用于调整帐单。也可以通过第二运营商仅仅从委托帐户229增加或减少资金来调整帐单。第二运营商系统23之间的连接可以使用图5所示的经确认货物清单的传真来对报告给开帐单系统225以进行调整的异常进行检测。多个质量控制循环和核查的实际效果是它们使得第二运营商可以相信对于其在组合包裹递送中的角色会得到准确的报酬。反过来,第二运营商可以将源自其在乡村地区的效率的节省传给第一运营商。In addition to the quality control steps performed by the first operator, various checks by the second operator can also be considered as additional quality control steps. As noted above, the second carrier has the opportunity to compare packages listed on the electronic manifest (or capture and printout of the DIAD 42 information) with packages received at the DDU 17. Discrepancies between the manifest and the actual package received may be reported to the billing system 225 for billing adjustments. It is also possible to adjust the bill by simply adding or subtracting funds from the escrow account 229 by the second operator. The connection between the second carrier system 23 can use the facsimile of the confirmed manifest shown in FIG. 5 to detect anomalies reported to the billing system 225 for adjustment. The net effect of the multiple quality control loops and checks is that they give confidence that the second carrier will be accurately paid for its role in the combined package delivery. In turn, the second operator can pass on savings from its efficiency in rural areas to the first operator.

图12示意性地示出了本发明的运送系统10的返回方面。在运送系统10的递送包裹是使用预定的顾客关系规则来递送的。这些规则包括:关于递送时间的规则、递送的尝试次数、返回前的时间段等,这些规则控制如何处理返回。例如,规则可以要求在DDU处DIAD扫描后的24小时内进行递送、在递送时只进行单次尝试、如果递送时接收方12不在则在五天的时间段之后将包裹返回托运方11。Figure 12 schematically illustrates the return aspect of the transport system 10 of the present invention. Delivery packages at shipping system 10 are delivered using predetermined customer relationship rules. These rules include: rules about delivery time, number of delivery attempts, time period before return, etc. These rules control how the return is handled. For example, a rule may require delivery within 24 hours of a DIAD scan at the DDU, only a single attempt at delivery, and return the package to the shipper 11 after a period of five days if the recipient 12 is absent at the time of delivery.

再次参照图12,使用前述的示例性顾客关系规则来递送包裹。如果接收方12不在,则通过第一运营商递送卡车16将包裹送回当地第一运营商操作中心15。将返回的包裹在当地操作中心的“预订(will call)”区保留5天,使得接收方12可以请求并领取包裹。Referring again to FIG. 12, the package is delivered using the exemplary customer relationship rules previously described. If the recipient 12 is not available, the package is returned to the local first carrier operations center 15 via the first carrier delivery truck 16 . The returned package is held in the "will call" area of the local operations center for 5 days so that the recipient 12 can request and pick up the package.

如果5天后包裹未被提取,则开始返回发送人的处理,其中将包裹返回给托运方11。在托运方的位置,使用DIAD 42来记录托运方对接收到返回包裹的确认。通过追踪系统40记录来自DIAD的信息,并且通过验证系统43对该信息进行访问以与来自PLD储存库系统39的PLD信息进行匹配。随后,第一运营商开帐单系统225基于从验证系统43获得的PLD信息计算运送的原始成本并加上返回服务的附加成本。通常,返回服务的成本与向外地运送的成本大致相同。If the package has not been picked up after 5 days, the return to sender process begins, wherein the package is returned to the shipper 11. At the shipper's location, use DIAD 42 to record the shipper's acknowledgment of receipt of the return package. Information from the DIAD is recorded by the tracking system 40 and accessed by the verification system 43 to match the PLD information from the PLD repository system 39 . The first carrier billing system 225 then calculates the original cost of the shipment based on the PLD information obtained from the verification system 43 plus the additional cost of the return service. Typically, the cost of return service is about the same as the cost of out-of-town shipping.

在图6中示意性地示出本发明的第一运营商计算机系统22的实施例。第一运营商计算机系统包括处理器100,该处理器100经由系统接口或者总线101与计算机系统22中的其它部件进行通信。在第一运营商计算机系统22中还包括显示器和输入装置,包括用于追踪的DIAD 102和用于接收和显示系统内的数据的各种终端103。第一运营商计算机系统22还包括存储器104,该存储器104优选地既包括只读存储器(ROM)105又包括随机存取存储器(RAM)106。ROM 105用于存储基本输入/输出系统(BIOS)107,该基本输入/输出系统(BIOS)107包含有助于在第一运营商系统22内的元件之间转发信息的基本例程。An embodiment of the first operator computer system 22 of the invention is schematically shown in FIG. 6 . The first carrier computer system includes a processor 100 that communicates with other components in the computer system 22 via a system interface or bus 101 . Also included in the first operator computer system 22 are displays and input devices, including a DIAD 102 for tracking and various terminals 103 for receiving and displaying data within the system. The first operator computer system 22 also includes a memory 104 that preferably includes both read only memory (ROM) 105 and random access memory (RAM) 106 . ROM 105 is used to store a Basic Input/Output System (BIOS) 107 containing the basic routines that facilitate the forwarding of information between elements within the first carrier system 22.

此外,第一运营商计算机系统22包括至少一个存储装置108,诸如硬盘驱动器、软盘驱动器、CD-ROM驱动器、或者光盘驱动器,用于在诸如硬盘、可移动磁盘或CD-ROM盘的各种计算机可读介质上存储信息。本领域的技术人员应该理解,这些存储装置108中的每一个都通过适当接口连接到系统总线。存储装置108及其相关的计算机可读介质为第一运营商计算机系统22提供了非易失性存储。重要的是,要注意上述计算机可读介质可以由本领域已知的任何其它类型的计算机可读介质取代。这种介质例如包括:磁带盒、闪存卡、数字视频盘、以及伯努利盒式磁带(Bernoulli cartridge)。In addition, the first carrier computer system 22 includes at least one storage device 108, such as a hard disk drive, a floppy disk drive, a CD-ROM drive, or an optical disk drive, for storage on various computer devices such as a hard disk, removable disk, or CD-ROM disk. Information is stored on readable media. Those skilled in the art should understand that each of these storage devices 108 is connected to the system bus through an appropriate interface. The storage device 108 and its associated computer-readable media provide non-volatile storage for the first operator computer system 22 . It is important to note that the computer readable media described above may be replaced by any other type of computer readable media known in the art. Examples of such media include: magnetic tape cartridges, flash memory cards, digital video disks, and Bernoulli cartridges.

多个程序模块可以由各种存储装置来存储,例如在RAM 106中(如图6所示)或者在存储装置108中(为了清楚而未示出)。这种程序模块包括操作系统109、PLD模块110、验证模块111以及追踪模块112。如上文和下文所述,PLD模块被配置为记录并存储来自托运方计算机系统20的PLD信息并且也可以被配置为在到目的地递送部分17的途中连同包裹的PLD信息一起生成包裹报告。验证模块111被配置为使用PLD信息、追踪信息以及从第二运营商接收的确认信息来生成开帐单的货物清单。系统接口113也位于第一运营商计算机系统22中,该系统接口113用于与整个运送系统10的其它部件(例如托运方计算机系统20和第二运营商计算机系统23)进行连接和通信。Multiple program modules may be stored by various storage devices, such as in RAM 106 (shown in FIG. 6 ) or in storage device 108 (not shown for clarity). Such program modules include an operating system 109 , a PLD module 110 , an authentication module 111 , and a tracking module 112 . As described above and below, the PLD module is configured to record and store PLD information from the shipper computer system 20 and may also be configured to generate a package report en route to the destination delivery section 17 along with the package's PLD information. The verification module 111 is configured to generate a billed manifest using the PLD information, the tracking information, and the confirmation information received from the second carrier. Also located in the first operator computer system 22 is a system interface 113 for connection and communication with other components of the overall shipping system 10 such as the shipper computer system 20 and the second operator computer system 23 .

本领域的普通技术人员应该理解,在此描述的计算机系统的一个或更多个部件可以地理上远离其它部件。此外,可以对一个或更多个部件进行组合,并且可以在第一运营商计算机系统中包括执行在此描述的功能的附加部件。Those of ordinary skill in the art will appreciate that one or more components of the computer system described herein may be geographically remote from other components. Furthermore, one or more components may be combined and additional components performing the functions described herein may be included in the first operator computer system.

本发明中的图是根据本发明的方法、系统和程序产品的框图、流程图和控制流图示。应该理解,可以通过计算机程序指令来实现框图、流程图和控制流图示的各个块或步骤以及框图、流程图和控制流图示中的块的组合。可以将这些计算机程序指令加载到计算机或者其它可编程装置上以产生一机器,以使得在计算机或者其它可编程装置上执行的指令创建用于执行框图、流程图或控制流的块或步骤中指定的功能的装置。The figures in this disclosure are block diagrams, flowcharts and control flow illustrations of methods, systems and program products according to the present invention. It should be understood that individual blocks or steps of the block diagrams, flowcharts and control flow diagrams, and combinations of blocks in the block diagrams, flowcharts and control flow diagrams, can be implemented by computer program instructions. These computer program instructions can be loaded onto a computer or other programmable device to produce a machine such that the instructions executed on the computer or other programmable device create blocks or steps for executing block diagrams, flowcharts, or control flows specified in the function of the device.

这些计算机程序指令也可以存储在可以指导计算机或者其它可编程装置以特定方式运行的计算机可读存储器中,以使得存储在该计算机可读存储器中的指令产生包括执行框图、流程图或者控制流的块或步骤中指定的功能的指令装置的产品。也可以将计算机程序指令加载到计算机或者其它可编程装置上以使得在计算机或者其它可编程装置上执行一系列操作步骤以产生计算机执行的处理,从而使得在计算机或者其它可编程装置上执行的指令提供用于执行框图、流程图或者控制流的块或步骤中指定的功能的步骤。These computer program instructions can also be stored in a computer-readable memory that can instruct a computer or other programmable apparatus to operate in a specific manner, so that the instructions stored in the computer-readable memory generate The product of the instruction means for the function specified in the block or step. It is also possible to load computer program instructions into a computer or other programmable device so that a series of operation steps are executed on the computer or other programmable device to generate processing executed by the computer, so that the instructions executed on the computer or other programmable device Steps are provided for performing the functions specified in the block diagrams, flowcharts, or blocks or steps of control flow.

因此,框图、流程图或者控制流图示的块或步骤支持用于执行指定功能的装置的组合、用于执行指定功能的步骤的组合、以及用于执行指定功能的程序指令装置。还应该理解,可以通过执行指定功能或步骤的专用的基于硬件的计算机系统、或者专用硬件和计算机指令的组合来实施框图、流程图或控制流图示的各个块或步骤以及框图、流程图或控制流图示中的块或步骤的组合。Accordingly, blocks or steps of a block diagram, flowchart, or control flow illustration support combinations of means for performing the specified functions, combinations of steps for performing the specified functions and program instruction means for performing the specified functions. It should also be understood that the individual blocks or steps of the block diagrams, flowcharts, or control flow illustrations, as well as the block diagrams, flowcharts, or A combination of blocks or steps in a control flow diagram.

本发明所属领域的技术人员得益于前述说明以及附图中体现的教义,可以想到在此阐述的本发明的许多变型例和其它实施例。例如,目的地递送部分17可以是第二运营商愿意接管包裹到其最终目的地的递送的任何正式或者非正式的转运位置。因此,应该理解,本发明不限于公开的特定实施例,并且变型例和其它实施例包括在所附权利要求的范围之内。虽然本文使用了特定术语,但是它们仅仅用于一般的描述性的的意义,不是用于限制。Many modifications and other embodiments of the inventions set forth herein will come to mind to one skilled in the art to which this invention pertains having the benefit of the foregoing descriptions and the teachings embodied in the accompanying drawings. For example, destination delivery section 17 may be any official or informal transit location where the second carrier is willing to take over delivery of the package to its final destination. Therefore, it is to be understood that the inventions are not to be limited to the particular embodiments disclosed and that modifications and other embodiments are to be included within the scope of the appended claims. Although specific terms are used herein, they are used in a general, descriptive sense only, not for limitation.

Claims (71)

1, a kind of data handling system of transporting is used for coordination data stream to help transporting one or more parcel by first operator and second operator, and the described data handling system of transporting comprises:
The consignor information recorder is configured to the package data that comprises the data of describing the recipient address of wrapping up is carried out record;
The consignor message handler is configured to handle package data by the recipient address is compared with the delivery zone that is stored in first operator in the storer; And
The processing instruction maker, be configured to determine the recipient address generates the address comprise package data, first operator's trace data key, second operator's trace data key and centre position not in first operator's delivery zone of being stored combination carry number of tags word image in response to the consignor message handler, described transport the number of tags word image indicate first operator with package delivery to the centre position and indicate second operator to obtain this parcel in the centre position and be accomplished to sending of recipient address.
2, the data handling system of transporting according to claim 1 also comprises first operator's computer system, and described first operator's computer system comprises:
The package information computer system is connected to consignor information recorder and processing instruction maker by electronics and communicates, and is configured to obtain package data and first operator's trace data key from consignor information recorder and processing instruction maker;
Follow the trail of computer system, be connected to the first operator's scanister that is arranged on the centre position at least by electronics and communicate, described tracking computer system is configured to determine that when scanister detects first operator's trace data key of parcel in the centre position; And
The detailed list of goods maker, be connected to the package information department of computer science pursuitmeter of unifying by electronics and calculate the machine system and communicate, described detailed list of goods maker is configured to obtain package data and trace data and use first operator to follow the trail of key and come package data and trace data is mated and it is combined to numeral makes out the bill and be submitted to second operator with electronics the detailed list of goods from corresponding system.
3, the data handling system of transporting according to claim 2,
Wherein, the package information computer system also is configured to obtain second operator's trace data key from the consignor information recorder; And
Wherein, the tracking computer system was connected to and was arranged on the recipient position by electronics second operator's scanister communicates, and be configured to send the affirmation data from the scanister reception of described second operator, described sending confirms that data are corresponding to the scanning of second operator's scanister to second operator's trace data key of the parcel of recipient position.
4, the data handling system of transporting according to claim 3, wherein, described detailed list of goods maker is further configured to using second operator's trace data key to send confirms that data are associated with package data and trace data, and will send affirmation data and package data and trace data and be combined in numeral and make out the bill in the detailed list of goods.
5, the data handling system of transporting according to claim 3, further comprise second operator's computer system, described second operator's computer system is connected to the detailed list of goods maker by electronics and communicates, and be configured to obtain the numeral detailed list of goods of making out the bill from described detailed list of goods maker, described second operator's computer system is configured on output unit display digit and makes out the bill detailed list of goods to be checked by second operator and to verify.
6, the data handling system of transporting according to claim 3, further comprise the quality control computer system, described quality control computer system is connected to detailed list of goods maker and tracking computer system by electronics and communicates, and described quality control computer system is configured to confirm that with sending data and the digital detailed list of goods of making out the bill compare to guarantee to have sent the parcel of listing on the digital detailed list of goods of making out the bill.
7, the data handling system of transporting according to claim 3, further comprise the quality control computer system, described quality control computer system is connected to the package information department of computer science consignor information recorder of unifying by electronics and communicates, described quality control computer system is configured to periodically the package data that the package information computer system receives of passing through that is associated with parcel is collected, and is further configured to package data that will compilation sends to the consignor message handler and compares with the package data with consignor information recorder record.
8, the data handling system of transporting according to claim 3, further comprise the quality control computer system, described quality control computer system is configured to obtain package dimensions and weight as the part of package data from the consignor information recorder, and is further configured to record and compares to the follow-up measurement of package dimensions and weight and with the size of follow-up measurement and the size and the weight of weight and package data.
9, the data handling system of transporting according to claim 1, wherein, the recipient address comprises zip code, and wherein, and the consignor message handler is configured to the tabulation of the zip code in the delivery zone of described zip code and first operator that is stored is compared.
10, the data handling system of transporting according to claim 1, wherein, the centre position is a Local Post Office, second operator is government's postal service.
11, a kind of combination operator that is used to transport a plurality of parcels transports system, and described combination operator transports system and comprises:
The first physical delivery system of operator can be delivered to the recipient position with one of parcel;
The second physical delivery system of operator also can be with package delivery to the recipient position; And
Transport command system, be connected to the first physical delivery system of operator and communicate, wherein, the described command system of transporting is configured to:
Record is to request of transporting parcel and the package information that is associated with this parcel, and described package information comprises the recipient position of package delivery at least,
Determine whether the recipient position is satisfied the first physical delivery system of operator that passes through that is stored and carried out the condition that single operator sends,
In response to satisfying single operator condition, start first physical delivery system of operator the sending from reference position to the recipient position, and
In response to not satisfying single operator condition, start the first physical delivery system of operator from the reference position to the centre position further to be delivered to sending of recipient position by the second physical delivery system of operator.
12, combination business system according to claim 11, wherein, single operator condition is to carry out single operator by first business system to send than sending more efficient by first operator and second operator at least.
13, combination business system according to claim 12 wherein, transports command system and is configured to by the zip code of recipient position and the efficient delivery zone of first operator are compared to determine whether the recipient position is efficient.
14, combination business system according to claim 13 wherein, transports command system and is configured to use the zip code of recipient position to determine the centre position.
15, combination business system according to claim 14, wherein, the centre position is the Local Post Office corresponding with the zip code of recipient position.
16, combination business system according to claim 15, wherein, the second physical delivery system of operator is the part of government's postal service.
17, combination business system according to claim 11 wherein, transports command system and is further configured to not satisfying single operator condition and generate that symbol is followed the trail of by first operator and symbol is followed the trail of by second operator in response to determining.
18, combination business system according to claim 17, wherein, transport command system and be configured to generate the label image that comprises first operator's label stamp and second operator's label stamp, described first operator's label stamp explains the centre position at least and symbol is followed the trail of by first operator, described second operator's label stamp explains the recipient position at least and symbol is followed the trail of by second operator, and described first operator's label stamp and second operator's label stamp separately can be respectively by the first physical delivery system of operator and the physical delivery system identifications of second operator.
19, combination business system according to claim 18, further comprise first operator's tracing system, described first operator's tracing system is connected to and a plurality of first operator's scanister of the first operator physical delivery route setting of edge from the reference position to the centre position communicate, and described first operator's tracing system is configured to write down first operator's scanister is followed the trail of symbol to first operator scanning.
20, combination business system according to claim 19, further comprise second operator's tracing system, second operator's scanister that described second operator's tracing system was connected to and was arranged on the recipient position communicates, and described second operator's tracing system is further configured to writing down second operator's scanister and second operator is followed the trail of the scanning of symbol.
21, combination business system according to claim 20, further comprise verification system, described verification system is connected to and transports command system and tracing system is carried out electronic communication, wherein, described verification system is configured to obtain package information and obtain tracked information from tracing system from transporting command system, and is further configured to using and follows the trail of symbol tracked information is associated with package information with the establishment detailed list of goods of making out the bill.
22, combination business system according to claim 21, wherein, if at least one operator's delivery system is configured to obtain the signature of recipient in the recipient position then parcel is turned back to the consignor position, wherein, a scanister that is included in the consignor position in operator's tracing system, this scanister is configured to scan parcel is returned the consignor position and carry out record following the trail of in the symbol one, and wherein, verification system is further configured to use following the trail of symbol and will prove that wrapping up the tracked information that turns back to the consignor position is associated with package information.
23, combination business system according to claim 22, wherein, verification system is further configured to turn back to the consignor position at parcel and adjusts the detailed list of goods of making out the bill.
24, combination business system according to claim 23, wherein, adjustment is the additional expense of returning at parcel.
25, combination business system according to claim 22 wherein, is configured to described at least one operator's delivery system that parcel returns also is configured to parcel is turned back to retention position limiting time section, waits for may getting of recipient.
26, a kind of combination operator that is used to transport a plurality of parcels transports system, and described combination operator transports system and comprises:
Physical delivery system of basic operator;
One or more physical delivery system of secondary operator; And
Transport command system, be connected to physical delivery system of basic operator and communicate, wherein, the described command system of transporting is configured to:
Record is to request of transporting one of parcel and the package information that is associated with this parcel, and described package information comprises the recipient position of package delivery at least,
Determine whether the recipient position is satisfied the physical delivery system of basic operator that passes through that is stored and carried out the efficiency term that single operator sends,
In response to satisfying single operator efficiency term, start physical delivery system of basic operator sending from reference position to the recipient position, and
In response to not satisfying single operator efficiency term, start physical delivery system of basic operator from the reference position to the centre position further to be delivered to sending of recipient position by one or more physical delivery system of secondary operator.
27, combination business system according to claim 26, wherein, transporting command system is configured to by the zip code of recipient position and the efficient delivery zone of basic operator are compared to determine whether the recipient position satisfies efficiency term.
28, combination business system according to claim 27 wherein, transports command system and is configured to use the zip code of recipient position to determine the centre position.
29, combination business system according to claim 28, wherein, the centre position is a Local Post Office.
30, combination business system according to claim 29, wherein, one in the physical delivery system of secondary operator is the part of government's postal service.
31, combination business system according to claim 28 wherein, transports command system and is further configured to not satisfying single operator condition and generate that symbol is followed the trail of by basic operator and symbol is followed the trail of by at least one secondary operator in response to determining.
32, combination business system according to claim 31, wherein, transport command system and be configured to generate the label image that comprises first operator's label stamp and secondary operator label stamp, described first operator's label stamp explains the centre position at least and symbol is followed the trail of by first operator, described secondary operator label stamp explains the recipient position at least and symbol is followed the trail of by second operator, and described first operator's label stamp and second operator's label stamp separately can be respectively by the first physical delivery system of operator and the physical delivery system identifications of second operator.
33, a kind ofly select the computer system on road for the package delivery of being undertaken by a plurality of operators, described a plurality of operators have in a plurality of physical delivery system separately, and wherein sending is the request of consignor computer system, and described computer system comprises:
Initial operator computer system, be connected to operator in the physical delivery system of operator and the consignor computer system of initial operator carry out electronic communication, described initial operator computer system:
Be configured to obtain the package information data from the consignor computer system, described package information data comprise the recipient address;
Be configured to determine whether that at least some package information data satisfy the single operator that is stored and send condition,
Be configured to indicate physical delivery system of initial operator one of will wrap up to be delivered to the recipient address in response to satisfying single operator condition, and
Be configured to determine that in response to not satisfying single operator condition the follow-up operator in the operator is configured to receive at it centre position of parcel; And
Follow-up operator computer system is connected to the physical delivery system of follow-up operator that unifies in the physical delivery system of operator with department of computer science of initial operator and communicates described follow-up operator computer system:
Be configured to comprise the package information data and the centre position of recipient address from the computer system acquisition of initial operator;
Be configured to receive instruction to receive parcel in the centre position and to be accomplished to sending of recipient address from initial operator computer system; And
Be configured to comprise the package information data of recipient address and the centre position sends to physical delivery system of follow-up operator and indicate follow-up operator delivery system to obtain parcel in the centre position and be accomplished to the package delivery of recipient address.
34, computer system according to claim 33, wherein, the package information data comprise that initial operator follows the trail of number, and wherein, initial operator computer system is configured to scanister with physical delivery system of initial operator and communicates to receive the expression scanister and detect the trace data that initial operator is followed the trail of number in the centre position, and described initial operator computer system also is configured to parcel arrival centre position is notified to follow-up operator tracing system electronically.
35, computer system according to claim 34, wherein, the package information data comprise that also follow-up operator follows the trail of number, and wherein, follow-up operator computer system is configured to scanister with physical delivery system of follow-up operator and communicates with reception and be illustrated in the trace data that the recipient position probing is followed the trail of number to follow-up operator, and described follow-up operator computer system is configured to and will number be notified to first operator's computer system to the tracking of follow-up operator in the recipient address detected.
36, computer system according to claim 35, wherein, initial operator computer system be further configured for use initial operator follow the trail of number with the package information data be illustrated in trace data that the centre position detects parcel and be combined to electronics and make out the bill in the detailed list of goods, and wherein, initial operator computer system is configured to send to follow-up operator computer system by detailed list of goods that electronics is made out the bill and makes out the bill for follow-up operator.
37, computer system according to claim 36, wherein, initial operator computer system also be configured to use follow-up operator to follow the trail of number will to be illustrated in the recipient address detected to the trace data of parcel and package information data combination in the detailed list of goods of making out the bill.
38, according to the described computer system of claim 37, wherein, follow-up operator computer system is configured to show makes out the bill detailed list of goods to be used for verification.
39, according to the described computer system of claim 37, wherein, follow-up operator computer system be configured to electronics make out the bill detailed list of goods be illustrated in the trace data of recipient address detected and compare to confirm to sending that electronics is made out the bill and wrapped up on the detailed list of goods to parcel.
40, according to the described computer system of claim 39, wherein, initial operator computer system is configured to obtain about the package information of a plurality of parcels, the compilation of data from the consignor computer system, and is further configured to periodically the compilation of package information data and package information data being compared with affirmation and receives package information data from the consignor computer system.
41, according to the described computer system of claim 40, wherein, initial operator computer system is configured at least one electronics that package information data, trace data and electronics are made out the bill in the detailed list of goods is sent to consignor computer system or recipient computer system.
42, according to the described computer system of claim 37, wherein, initial operator computer system is further configured to generation comprises and the shipment and delivery cost data of the cost that is associated by one or more package delivery that participates in operator, generates the electronics issue voucher that comprises the shipment and delivery cost data and this electronics issue voucher is sent to the consignor computing machine.
43, according to the described computer system of claim 42, wherein, the shipment and delivery cost data comprise by initial operator and are delivered to the cost in centre position and are delivered to the cost of recipient position by follow-up operator.
44, according to the described computer system of claim 43, wherein, initial operator computer system is configured to control to the reception of fund that is used to pay issue voucher from the consignor computer system, the amount of the fund of the pick-up service that will provide at initial operator debts, and deposits remaining amount of the fund in account in trust.
45, according to the described computer system of claim 44, wherein, follow-up operator computer system is connected to account in trust by electronics, and be configured to extract fund from account in trust, and be configured to amount of the fund that initial operator is debted and the electronics detailed list of goods of making out the bill and compare at the pick-up service that follow-up operator provides.
46, a kind ofly select the method on road for the package delivery of being undertaken by a plurality of operators, described a plurality of operators have in a plurality of physical delivery system separately, and the described path method of selecting may further comprise the steps:
Obtain to comprise the package information data of recipient address from consignor;
Determine whether that at least some package information data satisfy single operator and send condition;
In response to satisfying single operator condition, indicate physical delivery system of initial operator one of will wrap up and be delivered to the recipient address; And
In response to not satisfying single operator condition, determine that the follow-up operator in the operator is configured to receive at it centre position of parcel.
47, select path method according to described the sending of claim 46, further may further comprise the steps: package information data and centre position are sent to physical delivery system of follow-up operator, and indicate physical delivery system of follow-up operator to obtain to wrap up and be accomplished to the package delivery of recipient address in the centre position.
48, select path method according to described the sending of claim 47, wherein, the step that obtains the package information data also comprises and obtains the step that initial operator is followed the trail of number, and comprises that further the scanister that uses physical delivery system of initial operator obtains to be illustrated in the step that the centre position detects the trace data that initial operator follows the trail of number.
49, select path method according to described the sending of claim 48, further comprise to follow-up operator tracing system notice detecting the step that initial operator is followed the trail of number in the centre position.
50, select path method according to described the sending of claim 48, further may further comprise the steps: by use initial operator follow the trail of number with the package information data be illustrated in trace data that the centre position detects initial operator tracking number and be associated and construct the detailed list of goods of making out the bill.
51, select path method according to described the sending of claim 50, wherein, the step that obtains the package information data also comprises and obtains the step that follow-up operator is followed the trail of number, and comprises that further the scanister that uses physical delivery system of follow-up operator obtains to be illustrated in the step of the trace data that the recipient address detected follows the trail of number to follow-up operator.
52, select path method according to described the sending of claim 51, wherein, structure make out the bill the step of detailed list of goods comprise use follow-up operator follow the trail of number with package information be illustrated in the step that the trace data of recipient address detected to follow-up operator tracking number is associated.
53, select path method according to described the sending of claim 50, further comprise with electronics make out the bill detailed list of goods be illustrated in trace data that the recipient address detected follows the trail of number to follow-up operator and compare to confirm to the make out the bill step of sending of the parcel on the detailed list of goods of electronics.
54, a kind of computer program that is used to package delivery to select the road, described computer program comprise the computer-readable recording medium that wherein stores the computer readable program code part, and described computer readable program code partly comprises:
But first operating part is used for obtaining to comprise from the consignor computer system package information data of recipient address;
But second operating part is used to determine whether that at least some package information data satisfy single operator and send condition;
But the 3rd operating part is used for indicating in response to satisfying single operator condition physical delivery system of initial operator one of will wrap up and is delivered to the recipient address; And
But the 4th operating part is used for determining in response to not satisfying single operator condition that the follow-up operator of operator is configured to receive at it centre position of parcel.
55, according to the described computer program of claim 54, but further comprise the 5th operating part, but described the 5th operating part is used for the package information data and the centre position sends to physical delivery system of follow-up operator and indicate physical delivery system of follow-up operator to obtain to wrap up and be accomplished to the package delivery of recipient address in the centre position.
56, according to the described computer program of claim 55, but further comprise the 6th operating part, but described the 6th operating part is used to obtain follow the trail of number and use the scanister of physical delivery system of initial operator to obtain to be illustrated in the centre position as the initial operator of the part of package information data detect the trace data that initial operator is followed the trail of number.
57, according to the described computer program of claim 56, further comprise the 7th executable code part, described the 7th executable code partly be used for by use initial operator follow the trail of number with the package information data be illustrated in trace data that the centre position detects initial operator tracking number and be associated and construct the detailed list of goods of making out the bill.
58, according to the described computer program of claim 57, further comprise the 8th executable code part, described the 8th executable code partly is used to obtain follow the trail of number and use the scanister of physical delivery system of follow-up operator to obtain to be illustrated in the trace data that the recipient address detected is followed the trail of number to follow-up operator as the follow-up operator of the part of package information data.
59, according to the described computer program of claim 58, wherein, the 7th executable code partly be further used for using follow-up operator follow the trail of number with the package information data be illustrated in the trace data of recipient address detected and be associated to follow-up operator tracking number.
60, according to the described computer program of claim 59, further comprise the 9th executable code part, described the 9th executable code partly be used for electronics make out the bill detailed list of goods be illustrated in trace data that the recipient address detected follows the trail of number to follow-up operator and compare to confirm to electronics the sending of parcel on the detailed list of goods of making out the bill.
61, a kind of infosystem of transporting is used to be convenient to transport one or more parcel by first operator and second operator, and the described infosystem of transporting comprises:
The consignor infosystem, be configured to write down the package information of the recipient address that comprises parcel, and recipient address and first operator's delivery zone of being stored compared, described consignor computer system is further configured to not generating the combination carry label image in first operator's delivery zone of being stored in response to determining the recipient address, and described combination carry label image comprises package information, symbol is followed the trail of by first operator, symbol is followed the trail of by second operator and second operator can be in its address that obtains parcel and be accomplished to the centre position of sending of recipient address; And
The first operator's informaiton system comprises:
The package information system is connected to the consignor infosystem and communicates, and be configured to from the consignor infosystem obtain package information, symbol is followed the trail of by first operator and symbol is followed the trail of by second operator;
Tracing system, first scanister that is connected to and is arranged on the centre position communicates with second scanister that is arranged on the consignor position, described tracing system is configured to determine that when first scanister scans parcel in the centre position first operator follows the trail of symbol, and is configured to determine when scan in the tracking symbol of parcel at least one in the consignor position when returning second scanister when wrapping up; And
Verification system, be connected to package information system and tracing system and communicate, described verification system is configured to obtain package information and tracked information from corresponding system, and use first operator to follow the trail of symbol package information and tracked information are combined in the detailed list of goods of making out the bill, described verification system also is configured to after a while owing to wrapping up when turning back to the consignor position and causing that second scanister scans the tracked information of parcel in the consignor position detailed list of goods of making out the bill to be made amendment receiving expression.
62, according to the described infosystem of transporting of claim 61, wherein, verification system is configured to return parcel postage by interpolation and is used for the detailed list of goods of making out the bill is made amendment.
63, a kind of operator's informaiton system is used to be convenient to transport one or more parcel by first operator and second operator, and described operator's informaiton system comprises
The package information system can communicate with consignor and receive package information, first operator tracking symbol and second operator from consignor and follow the trail of symbol;
Tracing system, be connected at least and communicate with first scanister that is arranged on the centre position and second scanister that is arranged on the consignor position, described tracing system be configured to determine provide give second operator before first scanister first operator that when scans parcel in the centre position follow the trail of symbol, and be configured to be defined as when when parcel returns second scanister scan parcel in the consignor position first operator and follow the trail of in symbol and second operator tracking symbol at least one; And
Verification system, be connected to package information system and tracing system and communicate, described verification system is configured to obtain package information and tracked information from corresponding system, and use first operator to follow the trail of symbol package information and tracked information are combined in the detailed list of goods of initially making out the bill, described verification system also is configured to after a while to receive expression owing to wrap up when turning back to the consignor position and causing that second scanister scans the tracked information of parcel in the consignor position detailed list of goods of making out the bill is made amendment.
64, according to the described operator's informaiton of claim 63 system, wherein, verification system is configured to return parcel postage by interpolation and is used for the detailed list of goods of making out the bill is made amendment.
65, a kind of infosystem of transporting is used to be convenient to transport one or more parcel by first operator and second operator, and the described infosystem of transporting comprises:
The package information system can communicate with consignor and receives package information and symbol is followed the trail of by first operator from consignor;
Tracing system, be connected to the first operator's scanister that is arranged on the centre position at least and communicate, described tracing system is configured to determine that when scanister scans parcel in the centre position first operator follows the trail of symbol, and indication will wrap up and being provided to second operator; And
Verification system, be connected to package information system and tracing system and communicate, described verification system is configured to obtain package information and tracked information from corresponding system, and uses first operator tracking symbol that package information and tracked information are combined in the detailed list of goods of making out the bill to be submitted to second operator.
66, according to the described infosystem of transporting of claim 65,
Wherein, described package information system also is configured to obtain second operator from consignor and follows the trail of symbol; And
Wherein, second operator's scanister that described tracing system was connected to and was arranged on the recipient position communicates and is configured to receive delivery confirmation information from described second operator's scanister, described delivery confirmation information and second operator's scanister in the recipient position scanning to second operator tracking symbol of parcel corresponding.
67, according to the described infosystem of transporting of claim 66, wherein, described verification system is further configured to using second operator to follow the trail of symbol delivery confirmation information is associated with package information and tracked information, and delivery confirmation information and package information and tracked information are combined in the detailed list of goods of making out the bill.
68, according to the described infosystem of transporting of claim 66, further comprise second operator's computer system, described second operator's computer system is connected to verification system and communicates and be configured to obtain to make out the bill detailed list of goods from verification system, and described second operator's computer system is configured to show makes out the bill detailed list of goods to be verified by second operator.
69, according to the described infosystem of transporting of claim 66, comprise further being connected to the quality control system that communicates with verification system and tracing system that described quality control system is configured to the delivery confirmation information and the detailed list of goods of making out the bill are compared to guarantee to have sent the parcel of listing on the detailed list of goods of making out the bill.
70, according to the described infosystem of transporting of claim 66, further be connected to the quality control system that communicates with package information system and consignor infosystem, described quality control system is configured to periodically the package information that is received by the package information system that is associated with parcel is collected, and is further configured to package information that will compilation sends to the consignor infosystem and compares with the package information with consignor infosystem record.
71, according to the described infosystem of transporting of claim 66, further comprise quality control system, described quality control system is configured to write down package dimensions and the weight as the part of package information, and be further configured for the record compare to the follow-up measurement of package dimensions and weight and with the size of follow-up measurement and the size and the weight of weight and package information.
CNA2004800141451A 2003-04-22 2004-04-22 A computer system for routing package deliveries Pending CN1795461A (en)

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