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CN1508734A - Information supply method and system for supporting operation development of small and medium-sized enterprises - Google Patents

Information supply method and system for supporting operation development of small and medium-sized enterprises Download PDF

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CN1508734A
CN1508734A CNA021566712A CN02156671A CN1508734A CN 1508734 A CN1508734 A CN 1508734A CN A021566712 A CNA021566712 A CN A021566712A CN 02156671 A CN02156671 A CN 02156671A CN 1508734 A CN1508734 A CN 1508734A
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温世仁
吴鸿祺
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Chinese Innovative Co ltd
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Abstract

一种用以支持中小企业营运发展的信息供应方法以及系统,令一信息接收模块接收信息供应者上传的服务信息资料并储存在数据库中;令一信息整理模块将该服务信息资料依据信息供应者提供的内容进行相关资料的整理;令一信息整合模块依据使用者输入的需求将该整理后且符合该需求的资料,通过一接口转换模块传送至使用者数据处理系统;最后,令一计费模块依据使用者使用系统的模式,执行服务费用的统计工作。通过该使用本发明,能够提供个人工作室、住家办公室及中小企业的经营者及其从业人员使用者通过单一网站即可获得所需的信息服务。

Figure 02156671

An information supply method and system for supporting the operation and development of small and medium-sized enterprises, wherein an information receiving module receives service information data uploaded by an information supplier and stores it in a database; an information sorting module sorts the service information data according to the content provided by the information supplier; an information integration module transmits the sorted data that meets the requirements to a user data processing system through an interface conversion module according to the requirements input by the user; and finally, a billing module performs the statistical work of service fees according to the user's system usage mode. By using the present invention, operators of personal studios, home offices and small and medium-sized enterprises and their employees can obtain the required information services through a single website.

Figure 02156671

Description

用以支持中小企业营运发展的信息供应方法以及系统Information supply method and system for supporting the operation and development of small and medium-sized enterprises

技术领域technical field

本发明是关于一种用以支持中小企业营运发展的信息供应方法以及系统,特别是关于一种整合信息以提供使用者通过单一网站获取该整合信息的信息供应方法与系统。The present invention relates to an information supply method and system for supporting the operation and development of small and medium-sized enterprises, in particular to an information supply method and system for integrating information so that users can obtain the integrated information through a single website.

背景技术Background technique

随着电子信息科技的蓬勃发展,诸如个人计算机、笔记本型计算机、平板计算机、掌上型计算机、个人数字助理乃至移动电话等具有数据处理功能的电子装置或系统,其在功能上愈来愈强大,除单纯进行数据处理外,这些设备已经能够提供使用者上网浏览、信息的上传或下载、听音乐、编辑、播放影像信息等多元化的多媒体服务,来获取所需要的信息。另一方面由于有线及无线网络通讯技术的日益成熟,再加上这些电子装置或系统的体积愈来愈轻薄短小,便于使用者在行动中进行信息的取得。基于上述种种客观环境,使用者主观上也更乐意通过该具有网络连接与数据传输功能的电子装置或系统进行信息的搜寻及取得。With the vigorous development of electronic information technology, electronic devices or systems with data processing functions, such as personal computers, notebook computers, tablet computers, palmtop computers, personal digital assistants and even mobile phones, are becoming more and more powerful in function. In addition to pure data processing, these devices have been able to provide users with diversified multimedia services such as surfing the Internet, uploading or downloading information, listening to music, editing, and playing video information to obtain the required information. On the other hand, due to the growing maturity of wired and wireless network communication technologies, coupled with the fact that these electronic devices or systems are becoming thinner, thinner and smaller, it is convenient for users to obtain information on the go. Based on the above-mentioned various objective environments, users are more willing to search and obtain information through the electronic device or system with network connection and data transmission functions subjectively.

但是当愈来愈多的使用者不再通过报纸、杂志,甚至广播电视等传统的媒体来取得信息,而是选择通过具有实时性的网络通讯系统来取得所需的信息时,网络信息供应商势必要考虑如何能够充分利用网络通讯系统的特性,提供有别于传统媒体所能够提供的信息。However, when more and more users no longer obtain information through traditional media such as newspapers, magazines, and even radio and television, but choose to obtain the required information through a real-time network communication system, network information providers It is necessary to consider how to make full use of the characteristics of the network communication system to provide information that is different from what traditional media can provide.

现有通过网络通讯系统提供使用者信息的方法不一般是以下方法:由使用者通过浏览器联接门户网站,输入要搜寻信息的关键词等搜寻条件,通过该门户网站提供的搜寻引擎进行与该关键词相符及/或近似的网页资料,由使用者通过输入网址或借由超级链接的方式与该网址进行联接,通过浏览器进行资料的浏览或传输。The current method of providing user information through the network communication system is not generally the following method: the user connects to the portal website through a browser, enters search conditions such as keywords to search for information, and uses the search engine provided by the portal website to communicate with the portal website. The webpage data that matches and/or is similar to the keyword, the user enters the URL or connects to the URL through a hyperlink, and browses or transmits the data through the browser.

这种现有的信息搜寻方法,对于缺乏网络搜寻经验或是搜寻条件等相关信息不是十分充分的使用者而言,信息的寻找、取得有时就如同大海捞针。此外,若使用者要同时搜寻许多具有实质关联性、却不具有形式关联性的网站时,上述的搜寻方式恐怕无法有效解决使用者的需要。此时,使用者仍须通过一次次的搜寻才有可能找到所需要的信息。即令使用者已经搜寻到所有的相关信息,但若缺乏有效率的资料筛选,则所搜集到的信息对于使用者而言不但无法有效的解决自身的需要,有时反而会成为庞大的负担。This existing information search method, for users who lack experience in network search or relevant information such as search conditions is not very sufficient, the search and acquisition of information is sometimes like looking for a needle in a haystack. In addition, if the user wants to search many websites that have substantive relevance but no formal relevance at the same time, the above search method may not be able to effectively meet the needs of the user. At this time, the user still has to search again and again to find the desired information. Even if the user has already searched for all the relevant information, if there is no efficient data screening, the collected information will not only be unable to effectively meet the needs of the user, but sometimes it will become a huge burden.

另一方面,使用者在通过付费网站获取信息方面,通常所采用的方法有固定费率制,也就是缴纳一定的费用取得在一定期间内无限次的使用权;储值制,也就是购买一定的点数,再从所使用的信息对应的点数中加以扣除。除上述两种以外,再一种方法就是依据服务提供商所开列的价格,通过信用卡或转帐的方式支付费用。上述服务费用的支付方法均是依据固定的服务价目表收费,并不能够将使用者登录或连接的等级、范围甚或是服务内容作为服务费率调整的依据。On the other hand, in terms of obtaining information through paid websites, users usually adopt a fixed rate system, that is, to pay a certain fee to obtain unlimited usage rights within a certain period; , and then deducted from the points corresponding to the information used. In addition to the above two, another method is to pay the fee by credit card or transfer according to the price listed by the service provider. The payment methods for the above-mentioned service fees are based on a fixed service price list, and the level, scope, or even service content of the user's login or connection cannot be used as the basis for adjusting the service fee rate.

综上所述,如何能够为使用者提供一套具有整合多元信息、并能够更合理地保证信息服务提供商与信息需求方利益的方法,是亟需解决的问题。To sum up, how to provide users with a set of methods that can integrate multiple information and more reasonably guarantee the interests of information service providers and information demanders is an urgent problem to be solved.

发明内容Contents of the invention

为克服现有技术的缺点,本发明的主要目的在于提供一种用以支持中小企业营运发展的信息供应方法以及系统,它能够提供一信息供应网站,让信息供应者通过该信息供应网站提供信息服务。In order to overcome the shortcomings of the prior art, the main purpose of the present invention is to provide an information supply method and system for supporting the operation and development of small and medium-sized enterprises, which can provide an information supply website, allowing information suppliers to provide information through the information supply website Serve.

本发明的另一目的在于提供一种用以支持中小企业营运发展的信息供应方法以及系统,它能对信息供应者提供的信息进行有效的整合,提高使用者查找所需信息的效率。Another object of the present invention is to provide an information supply method and system for supporting the operation and development of small and medium-sized enterprises, which can effectively integrate the information provided by the information provider and improve the efficiency for users to find the required information.

本发明的又一目的在于提供一种用以支持中小企业营运发展的信息供应方法以及系统,它能够提供使用者通过一信息服务整合的机制与信息供应者进行信息服务的交易。Another object of the present invention is to provide an information supply method and system for supporting the operation and development of small and medium-sized enterprises, which can provide users with information service transactions with information providers through an information service integration mechanism.

本发明的再一目的在于提供一种用以支持中小企业营运发展的信息供应方法以及系统,它能够提供一计费机制,让信息供应者依据使用者使用信息服务的模式,进行服务费用的计算。Another object of the present invention is to provide an information supply method and system for supporting the operation and development of small and medium-sized enterprises, which can provide a billing mechanism, allowing information providers to calculate service fees according to the user's use of information services .

本发明的又再一目的在于提供一种用以支持中小企业营运发展的信息供应方法以及系统,它能够提供一接口转换机制,用以提供客户端的使用者可以借由不同类型的数据处理系统通过本发明获得信息服务。Yet another object of the present invention is to provide an information supply method and system for supporting the operation and development of small and medium-sized enterprises, which can provide an interface conversion mechanism, so that users of the client can use different types of data processing systems through The present invention obtains information services.

为达成上述目的,本发明之用以支持中小企业营运发展的信息供应系统包括:一数据库,用以储存至少包括信息提供者所提供的信息、信息整理的相关资料、信息需求者的信息资料、信息需求者及信息供应者间信息服务整合的资料以及服务费用资料;一信息接收模块,用以接收信息提供者通过网络通讯系统提供的信息;一信息整理模块,用以整合该信息接收模块接收该信息提供者所提供的信息内容;一信息整合模块,用以将该信息整理模块所整理的信息与使用者所提出的信息需求作一连接互通;一接口转换模块,用以依据不同的客户端数据处理系统提供符合该系统的资料传送、存取的规格;以及一计费模块,用以依据使用者使用资源服务的模式计算其所需支付的服务费用,以及信息供应者与用以支持中小企业营运发展的信息供应系统管理者的利润分配。In order to achieve the above purpose, the information supply system used to support the operation and development of small and medium-sized enterprises in the present invention includes: a database for storing at least information provided by information providers, related materials of information collation, information materials of information demanders, Information service integration data and service fee data between information demanders and information suppliers; an information receiving module, used to receive information provided by the information provider through the network communication system; an information sorting module, used to integrate the information received by the information receiving module The content of the information provided by the information provider; an information integration module, which is used to connect and intercommunicate the information organized by the information organization module with the information demand put forward by the user; an interface conversion module, which is used to The terminal data processing system provides data transmission and access specifications that meet the system; and a billing module, which is used to calculate the service fee that the user needs to pay according to the mode of resource service used by the user, as well as information providers and to support Profit distribution for managers of information supply systems for the operation and development of small and medium-sized enterprises.

通过该用以支持中小企业营运发展的信息供应系统,进行信息供应的方法是:令一信息接收模块接收信息供应者上传的服务信息资料并储存在一数据库中;令一信息整理模块将该服务信息资料依据信息供应者所提供的内容进行信息资料的整理;令一信息整合模块依据使用者所输入的需求,将该整理后且符合该需求的资料通过一接口转换模块传送至使用者数据处理系统;以及令一计费模块依据使用者使用该用以支持中小企业营运发展的信息供应系统的模式,执行服务费用的统计与利润分配工作。Through the information supply system used to support the operation and development of small and medium-sized enterprises, the method of information supply is as follows: make an information receiving module receive the service information uploaded by the information supplier and store it in a database; let an information sorting module The information data is sorted according to the content provided by the information provider; an information integration module is ordered to transmit the sorted data that meets the demand to the user data processing through an interface conversion module according to the demand input by the user system; and causing a billing module to perform service fee statistics and profit distribution according to the user's use mode of the information supply system for supporting the operation and development of small and medium-sized enterprises.

与传统的信息供应方法以及系统比较,本发明通过整合信息供应者提供的信息机制、信息服务整合的机制、计费机制及接口转换机制,借由一信息供应网站以供信息供应者通过该信息供应网站提供信息服务,它能对信息供应者提供的信息进行有效的整合,提高使用者查找所需信息的效率;同时能够提供使用者通过一信息服务整合的机制与信息供应者进行信息服务的交易,它所提供一计费机制,让信息供应者依据使用者使用信息服务的模式,进行服务费用的计算及收取。本发明提供的接口转换机制,能够让客户端的使用者可以借由不同类型的数据处理系统通过本发明获得其所需的信息服务。Compared with the traditional information supply method and system, the present invention integrates the information mechanism provided by the information provider, the information service integration mechanism, the billing mechanism and the interface conversion mechanism, and uses an information supply website for the information provider to pass the information The supply website provides information services, which can effectively integrate the information provided by the information suppliers, improve the efficiency of users to find the required information; at the same time, it can provide users with information services through an information service integration mechanism and information suppliers. Transaction, which provides a billing mechanism that allows information providers to calculate and collect service fees based on the user's use of information services. The interface conversion mechanism provided by the present invention enables the user of the client to obtain the required information service through the present invention through different types of data processing systems.

附图说明Description of drawings

图1为一应用架构方块示意图,用以显示本发明之用以支持中小企业营运发展的信息供应系统的应用架构;FIG. 1 is a schematic block diagram of an application architecture, which is used to show the application architecture of the information supply system for supporting the operation and development of small and medium-sized enterprises of the present invention;

图2为一系统架构方块示意图,用以显示本发明之用以支持中小企业营运发展的信息供应系统的系统架构;以及FIG. 2 is a schematic block diagram of a system architecture, which is used to show the system architecture of the information supply system for supporting the operation and development of small and medium-sized enterprises according to the present invention; and

图3为流程图,用以显示本发明之用以支持中小企业营运发展的信息供应方法的流程步骤。FIG. 3 is a flowchart showing the process steps of the information supply method for supporting the operation and development of small and medium-sized enterprises according to the present invention.

具体实施方式Detailed ways

实施例Example

在以下实施例中,本发明用以支持中小企业营运发展的信息供应方法以及系统中所提供的信息包括文字资料、图像数据、影音资料以及其它无法由人类通过感官直接辨识的电磁记录资料,实际上能够通过本发明的用以支持中小企业营运发展的信息供应方法以及系统提供信息供应服务的,均适用于本发明的用以支持中小企业营运发展的信息供应方法以及系统。In the following embodiments, the information provided by the present invention to support the operation and development of small and medium-sized enterprises and the information provided in the system include text data, image data, video and audio data, and other electromagnetic recording materials that cannot be directly recognized by human beings through their senses. All information provision services that can be provided through the information supply method and system for supporting the operation and development of small and medium-sized enterprises of the present invention are applicable to the information supply method and system for supporting the operation and development of small and medium-sized enterprises of the present invention.

请参阅图1,如图所示,在本实施例中,本发明的用以支持中小企业营运发展的信息供应系统100,是应用在现有的主从架构网络通讯系统200中,又该用以支持中小企业营运发展的信息供应系统100是建构在该网络通讯系统200的伺服端,用以提供具有网络连接功能的网络终端装置300及网络终端装置400的客户端使用者,借由一浏览器应用程序通过该网络通讯系统200,与建构在该伺服端的用以支持中小企业营运发展的信息供应系统100相互连接,进行包括程序或资料的上传或下载、资料储存及数据管理等工作。其中,该网络通讯系统200可以是一国际互联网(Internet)、企业内部互联网(Intranet)或企业间互联网(Extranet);该网络终端装置300及网络终端装置400可以是个人计算机(PC)、笔记本型计算机(NB)、工作站(Workstation)或其它具有数据处理功能的装置或系统;该浏览器应用程序可以是微软的网络探险家(Internet Explorer)或是网景的领航员(Netscape Navigator)等。上述的主从架构网络通讯系统200、该网络终端装置及该浏览器应用程序均为现有的软、硬件架构,故在此不重复说明。Please refer to FIG. 1, as shown in the figure, in this embodiment, the information supply system 100 for supporting the operation and development of small and medium-sized enterprises of the present invention is applied in the existing master-slave architecture network communication system 200, and should be used The information supply system 100 to support the operation and development of small and medium-sized enterprises is built on the server side of the network communication system 200, and is used to provide the client users of the network terminal device 300 and the network terminal device 400 with the network connection function. The server application program is connected to the information supply system 100 built on the server side to support the operation and development of small and medium-sized enterprises through the network communication system 200, and performs work including uploading or downloading of programs or data, data storage, and data management. Wherein, the network communication system 200 can be an Internet (Internet), an intranet (Intranet) or an Internet between enterprises (Extranet); the network terminal device 300 and the network terminal device 400 can be a personal computer (PC), notebook Computer (NB), workstation (Workstation) or other devices or systems with data processing functions; the browser application program can be Microsoft's Internet Explorer or Netscape Navigator, etc. The aforementioned master-slave architecture network communication system 200 , the network terminal device and the browser application program are all existing software and hardware architectures, so the description will not be repeated here.

请参阅图2,它显示了本发明的用以支持中小企业营运发展的信息供应系统100的系统架构,如图所示,该用以支持中小企业营运发展的信息供应系统100搭配至一网络服务器210,该网络服务器210是提供该用以支持中小企业营运发展的信息供应系统100,通过该网络通讯系统200与网络终端装置300及网络终端装置400相互连接,并提供该网络终端装置300及网络终端装置400响应使用者的指令或其它需求以进行资料存取之用。在本实施例中,该网络终端装置300及网络终端装置400,是利用各该网络终端装置上的网络浏览器应用程序,如上述的微软的IE或是网景的Navigator,通过网络通讯系统200经由该网络服务器210,与该用以支持中小企业营运发展的信息供应系统100相互连接,以进行档案管理相关的工作。需特别说明的是,该用以支持中小企业营运发展的信息供应系统100还可以与一防火墙(Firewall)系统联接(未图标),用以保护该用以支持中小企业营运发展的信息供应系统100。该用以支持中小企业营运发展的信息供应系统100包括:一数据库220、一信息接收模块230、一信息整理模块240、一信息整合模块250、一接口转换模块260以及一计费模块270。Please refer to FIG. 2, which shows the system architecture of the information supply system 100 for supporting the operation and development of small and medium-sized enterprises of the present invention. As shown in the figure, the information supply system 100 for supporting the operation and development of small and medium-sized enterprises is matched to a network server 210, the network server 210 provides the information supply system 100 for supporting the operation and development of small and medium-sized enterprises, connects with the network terminal device 300 and the network terminal device 400 through the network communication system 200, and provides the network terminal device 300 and the network The terminal device 400 is used for data access in response to user instructions or other requirements. In this embodiment, the network terminal device 300 and the network terminal device 400 use the web browser application program on each of the network terminal devices, such as the above-mentioned IE of Microsoft or the Navigator of Netscape, through the network communication system 200 Through the network server 210, it is connected with the information supply system 100 for supporting the operation and development of small and medium-sized enterprises, so as to perform files management-related work. It should be noted that the information supply system 100 for supporting the operation and development of small and medium-sized enterprises can also be connected with a firewall (Firewall) system (not shown) to protect the information supply system 100 for supporting the operation and development of small and medium-sized enterprises . The information supply system 100 for supporting the operation and development of small and medium enterprises includes: a database 220 , an information receiving module 230 , an information sorting module 240 , an information integration module 250 , an interface conversion module 260 and a billing module 270 .

该数据库220是用来储存至少包括信息提供者所提供的信息、信息整合的相关资料、信息需求者的信息资料、信息需求者及信息供应者之间信息服务整合的资料以及服务费用等资料表。在本实施例中,为增加资料查询及检索的效率,该数据库220可以是一关系型数据库。其中,该信息提供者所提供的信息资料表,用来储存至少包括信息提供者所提供的文字资料、图像数据、影音资料以及其它能够以储存在该数据库的任何形式的资料等数据区位;该信息整合的相关资料表,用以储存至少包括信息类别资料、信息内容相互关系资料以及信息整合资料等数据区位;该信息需求者的信息资料表,用以储存至少包括使用者基本身分、使用者使用信息的权限以及使用者使用资源的记录等数据区位;该信息需求者及信息供应者之间信息服务整合的资料表,用以储存至少包括有信息服务整合类别资料以及信息服务整合历史记录资料等数据区位;该服务费用资料表,则用以储存至少包括信息供应者的收费模式、信息供应者所提供的信息被使用的计量以及信息供应者与该用以支持中小企业营运发展的信息供应系统管理者之间利润分配基础等数据区位。The database 220 is used to store at least the information provided by the information provider, the relevant data of information integration, the information data of the information demander, the data of information service integration between the information demander and the information provider, and the service fee. . In this embodiment, in order to increase the efficiency of data query and retrieval, the database 220 may be a relational database. Among them, the information data table provided by the information provider is used to store at least text data, image data, audio-visual data and other data that can be stored in the database and other data locations provided by the information provider; The related data table of information integration is used to store data locations including at least information category data, information content interrelationship data, and information integration data; the information data table of the information demander is used to store at least user basic identity, user Data locations such as the authority to use information and the records of resources used by users; the information service integration data table between the information demander and the information provider is used to store at least the information service integration type data and the information service integration history record data and other data locations; the service fee data table is used to store at least the charging model of the information provider, the measurement of the use of the information provided by the information provider, and the information provider and the information supply used to support the operation and development of small and medium-sized enterprises. Data location such as profit distribution basis among system managers.

通过这种关系型数据库的建立,当使用者输入上述任一种资料时,该用以支持中小企业营运发展的信息供应系统100即可快速的寻找到其对应的资料。需特别说明的是,上述的各该数据区位及其所属的资料表仅为举例而已,在实际情况下,其内容应更为明确详细。此外,各该数据区位的内容也有可能包括有其它的数据区位或是资料表,只是由于篇幅所限,以及为陈述上的简洁,仅显示与本发明的用以支持中小企业营运发展的信息供应方法以及系统有关的部分资料。另一方面,该关系型数据库的系统架构也有多种,应视使用者的需要加以建构,故也不再重复说明。Through the establishment of this relational database, when a user inputs any of the above-mentioned data, the information supply system 100 for supporting the operation and development of small and medium-sized enterprises can quickly find the corresponding data. It should be noted that the above-mentioned data areas and the data tables to which they belong are only examples, and in actual situations, the content should be more specific and detailed. In addition, the content of each data location may also include other data locations or data tables, but due to space limitations and for the sake of brevity in presentation, only the information provided in the present invention to support the operation and development of small and medium-sized enterprises is shown. Methods and some information about the system. On the other hand, there are also various system architectures of the relational database, which should be constructed according to the needs of users, so the description will not be repeated.

该信息接收模块230是用来接收信息提供者通过网络通讯系统200所提供的信息。在本实施例中,信息提供者可以是顾问咨询服务、专业规划服务、生活增值服务、知识增值服务、业务连接服务,甚至包括法人组织或政府机关的行政单位或对外服务窗口等任何自然人或法人构成的信息提供主体。该信息提供者可借由该网络终端装置通过该网络通讯系统200,将提供的信息服务内容上传至该网络服务器210,该信息接收模块230随即将接收到的信息服务相关资料加以储存至该数据库220中。The information receiving module 230 is used for receiving the information provided by the information provider through the network communication system 200 . In this embodiment, the information provider can be consulting services, professional planning services, life value-added services, knowledge value-added services, business connection services, and even any natural person or legal person including legal person organizations or administrative units of government agencies or external service windows. constitute the information provider. The information provider can upload the information service content provided to the network server 210 through the network communication system 200 through the network terminal device, and the information receiving module 230 will store the received information service-related data in the database 220 in.

需特别说明的是,信息提供者与该用以支持中小企业营运发展的信息供应系统100的管理者之间应建立一资料传送的协议,如以特定的识别号码或文字定义的特定的信息种类,当该信息接收模块230接收到具有该识别号码或文字的信息相关资料时,则应依据该识别号码或文字将该相关信息储存至该数据库220中对应的信息资料储存字段。It should be noted that a data transmission agreement should be established between the information provider and the manager of the information supply system 100 to support the operation and development of small and medium-sized enterprises, such as a specific type of information defined by a specific identification number or text When the information receiving module 230 receives information-related materials with the identification number or text, the relevant information should be stored in the corresponding information data storage field in the database 220 according to the identification number or text.

该信息整理模块240是对该信息接收模块230接受该信息提供者提供的信息内容,按照一定的规则进行整理。在本实施例中,由于信息提供者所提供的信息内容包罗万象,内容可能包括各个领域中不同层次的内容,可能是民间企业或是政府机关。但是通常一种业务的处理流程可能包括许多不同的信息供应者才能完成。如专利的申请,其流程可能包括寻找专业的专利事务所讨论专利申请的相关信息,委托其办理如专利说明书的撰写或专利申请程序的代办,当完成专利说明书的撰写后,还必须送交专利局进行专利审查,最后再经由相关的作业程序才能确定是否获得专利权。The information organizing module 240 accepts the information content provided by the information provider from the information receiving module 230 and organizes it according to certain rules. In this embodiment, since the information content provided by the information provider is all-encompassing, the content may include different levels of content in various fields, and may be private enterprises or government agencies. But usually a business process may include many different information suppliers to complete. Such as a patent application, the process may include finding a professional patent firm to discuss the relevant information of the patent application, and entrusting it to handle such as the drafting of the patent specification or the agency of the patent application process. After the patent specification is written, it must be sent to the patent The office conducts patent examination, and finally it can be determined whether to obtain the patent right through the relevant operating procedures.

该信息整理模块240能够将与专利申请相关的信息服务内容作一整理,当使用者欲搜寻与专利申请相关的信息服务时,即可获取一连串有用且相关的信息服务。在整理手段上,可以通过上述由信息供应者与用以支持中小企业营运发展的信息供应系统管理者之间的协议,借由特定的识别号码或文字加以分类,以将前阶段由民间专利事务所提供的服务,与后阶段由政府机关的专利局提供的行政程序服务等加以连接。也就是当信息供应者提供的信息通过该信息接收模块230储存至该数据库220时,该信息整理模块240能够将该特定相关的信息加以整理,并以特定的关键内容如“专利申请”等储存至该数据库220中的特定数据区位中,以供该用以支持中小企业营运发展的信息供应系统100进行资料的存取。The information sorting module 240 can sort out the content of information services related to patent applications. When users want to search for information services related to patent applications, they can obtain a series of useful and relevant information services. In terms of sorting means, through the above-mentioned agreement between the information provider and the manager of the information supply system used to support the operation and development of small and medium-sized enterprises, it can be classified by a specific identification number or text, so as to classify the information provided by the private patent affairs in the previous stage. The provided services are linked to the administrative procedure services provided by the patent office of the government agency in the later stage. That is, when the information provided by the information provider is stored in the database 220 through the information receiving module 230, the information organizing module 240 can organize the specific relevant information and store it with specific key content such as "patent application" and so on. To a specific data location in the database 220 for the information supply system 100 for supporting the operation and development of small and medium-sized enterprises to access data.

该信息整合模块250用来将该信息整理模块240所整理出的信息与使用者所提出的信息需求作一个连接互通。在本实施例中,当使用者借由网络终端装置通过该网络通讯系统200,与建构有该用以支持中小企业营运发展的信息供应系统100的网站相互连接时,该网站会提供一信息服务相关的搜寻机制,如请求使用者输入使用者基本身分、使用者使用信息的权限等个人识别资料,以及特定的信息搜寻关键识别号码或文字等,通过该信息整合模块250的搜寻功能,即能够将信息需求者所需的信息服务与该用以支持中小企业营运发展的信息供应系统100中所能够提供的相关信息服务相互结合。其结合方式包括提供使用者以超级链接的方式与该信息供应者相互连接、以提供如统一资源寻址器(URL)等网络资源的连接及/或提供如线上实时视频会议(Net-Meeting)等线上实时的信息请求及响应。The information integration module 250 is used to connect and intercommunicate the information sorted out by the information sorting module 240 with the information demand put forward by the user. In this embodiment, when the user connects to the website constructed with the information supply system 100 for supporting the operation and development of small and medium-sized enterprises through the network communication system 200 through the network terminal device, the website will provide an information service Relevant search mechanisms, such as requesting the user to input personal identification data such as the user's basic identity, the user's authority to use information, and specific information search key identification numbers or text, etc., through the search function of the information integration module 250, can The information services required by information demanders are combined with the relevant information services that can be provided in the information supply system 100 for supporting the operation and development of small and medium-sized enterprises. Its combination methods include providing users with hyperlinks to connect with the information provider, providing connections to network resources such as Uniform Resource Addressers (URLs), and/or providing online real-time video conferences (Net-Meeting ) and other online real-time information requests and responses.

该接口转换模块260会依据不同客户端的网络终端装置提供符合该系统资料传送存取的资料规格。在本实施例中,该网络终端装置300及400并不限定为现有的个人计算机或笔记本型计算机,还可包括任何能够通过网络通讯系统200连接至架构有该用以支持中小企业营运发展的信息供应系统100网站的系统或装置,如移动电话所适用的无线应用软件协议(WAP)等其它网页浏览格式。该接口转换模块260是为使用不同资料浏览或存取协议的系统或装置提供转换接口,使其均可连接到架构有该用以支持中小企业营运发展的信息供应系统100的网站,供使用不同浏览或存取协议的网络终端装置进行信息的搜寻或接受信息供应者所提供各种形式的信息服务。The interface conversion module 260 provides the data specification conforming to the data transmission and access of the system according to the network terminal devices of different clients. In this embodiment, the network terminal devices 300 and 400 are not limited to existing personal computers or notebook computers, but may also include any devices that can be connected to the framework through the network communication system 200 to support the operation and development of small and medium-sized enterprises. The system or device of the information supply system 100 website, such as other web browsing formats such as the Wireless Application Protocol (WAP) applicable to mobile phones. The interface conversion module 260 provides conversion interfaces for systems or devices that use different data browsing or access protocols, so that they can all be connected to the website that has the information supply system 100 for supporting the operation and development of small and medium-sized enterprises, for different use The network terminal device of the browsing or access protocol searches for information or accepts various forms of information services provided by information providers.

该计费模块270是用以依据使用者使用资源服务的模式,计算其所应支付的服务费用。在本实施例中,该计费模块270除了依据信息供应者或该用以支持中小企业营运发展的信息供应系统100的管理者所确定的信息服务价目表,计算使用者所使用的信息服务内容所应支付的总服务费用外。还能够依据使用者使用该用以支持中小企业营运发展的信息供应系统100的模式及其历史记录,作为计算服务费用的标准。以上述的“专利申请”流程为例,使用者自搜寻相关专利事务所或专利局的信息时,该计费模块270随即开始记录使用者使用该网站的使用时间、点选次数或下载档案的资料量等行为模式、并加以记录,若该使用者与其中一家具有专利代理经验的信息供应者相互联系,并且双方进行了如线上实时咨询等信息服务时,该计费模块270随即记录使用者与该信息供应者之间服务与被服务的信息,若使用者再通过该网站与专利局进行信息需求与供应的服务时,该计费模块270仍会记录他们之间的有关信息。通过上述追踪记录使用者的行为模式、并加以记录的方式,能够以依据使用者利用该网站的不同层次(Level)作为计算服务费用的标准。The billing module 270 is used to calculate the service fee payable by the user according to the resource service mode used by the user. In this embodiment, the billing module 270 calculates the information service content used by the user according to the information service price list determined by the information provider or the manager of the information supply system 100 for supporting the operation and development of small and medium-sized enterprises In addition to the total service fee payable. It can also be used as a standard for calculating the service fee based on the user's usage mode and historical records of the information supply system 100 for supporting the operation and development of small and medium-sized enterprises. Taking the above-mentioned "patent application" process as an example, when the user searches for information on the relevant patent firm or patent office, the billing module 270 immediately starts recording the user's usage time of the website, the number of clicks, or the number of downloaded files. If the user contacts with one of the information providers with patent agency experience, and both parties perform information services such as online real-time consultation, the billing module 270 will record the usage The billing module 270 will still record the relevant information between the information provider and the information provider when the user conducts information demand and supply services through the website and the patent office. Through the above method of tracking and recording the user's behavior pattern and recording it, the different levels (Levels) of the user's use of the website can be used as the standard for calculating the service fee.

请参阅图3,它显示通过上述的用以支持中小企业营运发展的信息供应系统100,在实施该用以支持中小企业营运发展的信息供应方法的步骤是。Please refer to FIG. 3 , which shows the steps of implementing the information supply method for supporting the operation and development of small and medium-sized enterprises through the above-mentioned information supply system 100 for supporting the operation and development of small and medium-sized enterprises.

在步骤S301中,令该信息接收模块230接收信息供应者上传的服务信息资料并储存在该数据库220中。通过该信息接收模块230能够接收资料供应者所传送的信息资料,以超级链接的方式所提供的网络协议地址及/或统一资源寻址器地址等资料。In step S301 , the information receiving module 230 is configured to receive the service information uploaded by the information provider and store it in the database 220 . The information receiving module 230 can receive the information materials sent by the data provider, the network protocol address and/or the uniform resource addresser address and other materials provided in the form of hyperlinks.

承前所述,该信息提供者与该用以支持中小企业营运发展的信息供应系统100的管理者之间得建立一资料传送的协议,如以特定的识别号码或文字定义特定的信息种类,当该信息接收模块230接收到具有该识别号码或文字的信息等相关资料时,则能够依据该识别号码或文字将该相关信息储存至该数据库220中对应的信息资料储存字段中。As mentioned above, the information provider and the administrator of the information supply system 100 for supporting the operation and development of small and medium-sized enterprises shall establish a data transmission agreement, such as defining a specific type of information with a specific identification number or text, when When the information receiving module 230 receives relevant information such as information with the identification number or text, it can store the relevant information in the corresponding information storage field in the database 220 according to the identification number or text.

在本实施例中,若一专利事务所欲通过该用以支持中小企业营运发展的信息供应系统100作为一专利信息供应者,则其能够借由网络终端装置通过该网络通讯系统200,将其所能提供的信息资料传送至该网络服务器210,其中该传送的资料包括文字或影像信息资料,以超级链接方式所提供的网络协议地址及/或统一资源寻址器地址等资料。此外,还包括特定的识别号码或文字,如“0001”与“专利服务”等,该信息接收模块230在该网络服务器210接收到上述的资料时,随即将该资料储存至该数据库220中符合该识别号码“0001”与识别文字“专利服务”的数据区位中,接着进行步骤S302。In this embodiment, if a patent firm intends to serve as a patent information provider through the information supply system 100 for supporting the operation and development of small and medium-sized enterprises, it can use the network terminal device through the network communication system 200 to send it The information that can be provided is transmitted to the network server 210, wherein the transmitted information includes text or image information, network protocol addresses and/or URLs provided by hyperlinks, etc. In addition, it also includes a specific identification number or text, such as "0001" and "patent service", etc., when the information receiving module 230 receives the above-mentioned data at the network server 210, it will immediately store the data in the database 220 according to the In the data area of the identification number "0001" and the identification text "patent service", proceed to step S302.

在步骤S302中,令该信息整理模块240将该服务信息资料依据信息供应者所提供的内容进行相关资料的归纳、整理。其过程包括将同一信息供应者或不同信息供应者所提供的相同、相似或不同的信息加以分类、归纳或结合等。In step S302 , the information organizing module 240 is instructed to summarize and organize the service information according to the content provided by the information provider. The process includes classifying, summarizing or combining the same, similar or different information provided by the same information provider or different information providers.

承前所述,除该专利服务的信息供应者能够传送相关信息资料外,设架构有该用以支持中小企业营运发展的信息供应系统100的网站还能够与政府机关、如上述的专利局等相互合作,提供诸如线上专利申请或咨询等服务。由于一专利的申请流程可能需通过包括专利事务所与专利局等信息服务提供者的协助才能顺利完成。则该信息整理模块240则应将专利事务所及专利局所提供的信息服务作一信息归类,当使用者登录架构有该用以支持中小企业营运发展的信息供应系统100的网站,且欲请求该网站提供“专利申请”的信息服务时,则能够轻易的搜寻到上述经归纳后的该专利事务所及专利局所提供的信息服务,接着进行步骤S303。As mentioned above, in addition to the fact that the information provider of the patent service can transmit relevant information, the website with the information supply system 100 for supporting the operation and development of small and medium-sized enterprises can also communicate with government agencies, such as the above-mentioned patent office, etc. Cooperation, providing services such as online patent application or consulting. Because the application process of a patent may need the assistance of information service providers, including patent firms and patent offices, to be successfully completed. Then the information sorting module 240 should classify the information services provided by patent firms and patent offices as information. When requesting the website to provide the information service of "patent application", the information service provided by the above-mentioned summarized patent firm and patent office can be easily found, and then proceed to step S303.

在步骤S303中,令一信息整合模块250依据使用者输入的需求,将该整理后且符合该需求的资料通过一接口转换模块260传送至客户端网络终端装置。其整合的模式包括数据库220信息的搜寻、信息服务提供者网络资源的连接及/或提供线上实时的信息请求及响应等。In step S303 , an information integration module 250 is configured to transmit the sorted data meeting the requirements to the client network terminal device through an interface conversion module 260 according to the requirements input by the user. The mode of its integration includes search of information in the database 220, connection of network resources of information service providers and/or provision of online real-time information request and response, etc.

承前所述,当有“专利服务”信息需求的使用者登录该网站后,该网站能够提供使用者一输入该使用者相关信息的功能,如要输入使用者的基本身分、使用者使用信息的权限等个人识别资料,以及特定的信息搜寻关键识别号码或文字,如识别号码“0001”与识别文字“专利服务”等,通过该信息整合模块250的搜寻功能,即能够将信息需求者所需要的“专利服务”的相关信息服务,与该用以支持中小企业营运发展的信息供应系统100中所能够提供的、经整合后的该专利事务所及专利局所提供的信息服务相互结合。As mentioned above, when a user who needs information about "patent services" logs in to the website, the website can provide the user with the function of entering the relevant information of the user, such as entering the basic identity of the user, the user's usage information, etc. Personal identification data such as permissions, as well as key identification numbers or characters for specific information searches, such as the identification number "0001" and the identification text "patent service", etc., through the search function of the information integration module 250, it is possible to search for the information required by the information demander. The related information service of "patent service" is combined with the integrated information service provided by the patent firm and patent office that can be provided in the information supply system 100 for supporting the operation and development of small and medium-sized enterprises.

在本实施例中,使用者进行数据库220中相关资料的搜寻、与该专利事务所进行网络视频会议及上述假设的专利局线上的专利申请作业流程等信息服务,接着进行步骤S304。In this embodiment, the user performs information services such as searching for relevant information in the database 220, conducting online video conferencing with the patent office, and the online patent application workflow of the hypothetical patent office, and then proceeds to step S304.

在步骤S304中,令一计费模块270依据使用者使用该用以支持中小企业营运发展的信息供应系统100的模式,执行服务费用的统计工作。它是依据使用者使用信息的模式,计算所需支付的费用以及信息供应者之间的利润分配。In step S304, a billing module 270 is configured to perform service fee statistics according to the user's usage mode of the information supply system 100 for supporting the operation and development of small and medium-sized enterprises. It calculates the fees to be paid and the distribution of profits among information providers based on the mode of information usage by users.

承前所述,在使用者通过上述的信息整合模块250取得该用以支持中小企业营运发展的信息供应系统100所提供的服务信息的过程中,该计费模块270会记录使用者与该信息供应者整合的信息,若使用者再通过该网站与专利局进行信息需求与供应的联系时,该计费模块270仍会记录其信息。As mentioned above, when the user obtains the service information provided by the information supply system 100 for supporting the operation and development of small and medium-sized enterprises through the above-mentioned information integration module 250, the billing module 270 will record the user's relationship with the information provider. The billing module 270 will still record the information integrated by the user, if the user contacts the patent office for information demand and supply through the website.

在本实施例中,以上述的“专利申请”流程为例,使用者自搜寻相关专利事务所或专利局的信息时,该计费模块270随即开始记录使用者使用该网站的使用时间、点选次数或下载档案的资料量等行为模式并加以记录,若该使用者与其中一具有专利代理经验的信息供应者相互联系,双方进行如线上实时咨询等信息服务时,该计费模块270随即记录使用者与该信息供应者之间的相关信息,若使用者再通过该网站与专利局进行信息需求与供应的联系时,该计费模块270仍会记录其有关信息。通过上述的信息记录,该计费模块270能够依据所记录该使用者连接该网站的层次、连接的时间及/或信息服务的内容等,计算出相对应的服务费用,其中,该服务费用的计算基准应视实际情况加以制定。此外,该计费模块270还能够依据信息提供者与该用以支持中小企业营运发展的信息供应系统100的管理者对于信息提供的利润分配基准,进行利润分配的计算。In this embodiment, taking the above-mentioned "patent application" process as an example, when the user searches for information on the relevant patent firm or patent office, the billing module 270 immediately starts to record the user's usage time and point of use of the website. Behavior patterns such as the number of selected times or the amount of downloaded files are recorded and recorded. If the user contacts with one of the information providers with patent agency experience, when the two parties perform information services such as online real-time consultation, the billing module 270 The relevant information between the user and the information provider is recorded immediately, and if the user contacts the patent office for information demand and supply through the website, the billing module 270 will still record the relevant information. Through the above-mentioned information records, the billing module 270 can calculate the corresponding service fee according to the recorded level of the user's connection to the website, the connection time and/or the content of the information service, etc., wherein the service fee The calculation basis should be formulated according to the actual situation. In addition, the billing module 270 can also calculate the profit distribution based on the profit distribution basis for information provided by the information provider and the manager of the information supply system 100 for supporting the operation and development of small and medium-sized enterprises.

综上所述,本发明之用以支持中小企业营运发展的信息供应方法以及系统,能够通过整合信息服务供应者所提供的信息服务供应机制、信息服务整合的机制、计费机制及接口转换机制,借由一信息供应网站以供信息服务供应者通过该信息供应网站提供信息服务。In summary, the information supply method and system used to support the operation and development of small and medium-sized enterprises in the present invention can integrate the information service supply mechanism, information service integration mechanism, billing mechanism and interface conversion mechanism provided by the information service provider. , through an information supply website for information service providers to provide information services through the information supply website.

本发明的用以支持中小企业营运发展的信息供应方法以及系统能够协助个人工作室、住家办公室及中小企业的经营者及其从业人员,在接取订单、增创营收、善用外部资源、进行委外服务、增加经营弹性、减少聘雇人员及办公室空间的需求、节省营运成本、降低创业门槛等方面提供帮助,进而达到解决失业问题及调整产业结构的目的。The information supply method and system for supporting the operation and development of small and medium-sized enterprises of the present invention can assist operators of personal studios, home offices and small and medium-sized enterprises and their employees in receiving orders, increasing revenue, making good use of external resources, Provide assistance in outsourcing services, increasing operating flexibility, reducing the demand for hired personnel and office space, saving operating costs, and lowering the threshold for starting a business, so as to solve the unemployment problem and adjust the industrial structure.

Claims (26)

1. one kind in order to support the information provider method of medium-sized and small enterprises operation development, in order to provide the user to obtain needed information service by a network communication system by a data handling system, it is characterized in that, should comprise in order to the information provider method of supporting medium-sized and small enterprises operation development:
Make an information receiving module receive the information on services data that the information provider uploads and be stored in the database;
Make a finish message module that this information on services data is carried out the arrangement of information material according to the content that the information provider provided;
Make an information integrated module according to the demand that the user imported, this arrangement back and the data that meets this demand are sent to user's data handling system by an interface modular converter; And
Make an accounting module use this in order to support the pattern of the information supply system that the medium-sized and small enterprises operation develops, carry out the statistics and the split of the profit work of service fee according to the user.
2. the method for claim 1, it is characterized in that wherein a kind of of internet protocol address that the information on services data that this information provider uploads can be written historical materials, view data, audio document, image data, provided in the hyperlink mode and unified resource addressing device address details.
3. the method for claim 1 is characterized in that, the information on services data that this information provider uploads can be a kind of in business intelligence, commercial opportunity, professional service, career management, professional connection, administrative procedures and the value-added service.
4. the method for claim 1, it is characterized in that, wherein any information of any one identical, similar and different information that provide wherein with same information provider and different information provider also is provided the arrangement step of this information material, is classified, the data handling procedure of conclusion and combination.
5. the method for claim 1 is characterized in that, the search that this information integrated form can be a database information, the connection of information service provider's Internet resources and in information request real-time on the line and the response any is provided.
6. the method for claim 1 is characterized in that, the communications protocol of this interface modular converter conversion can be any in IP Internet Protocol and the wireless application software protocol.
7. the method for claim 1 is characterized in that, uses in the content of time of this level, connection that can the person of being to use connects this website in order to the pattern of the information supply system of supporting medium-sized and small enterprises operation development and information service any.
8. the method for claim 1 is characterized in that, this data handling system can be any in server, workstation, personal computer, notebook computer, palmtop computer, personal digital assistant and the mobile phone.
9. the method for claim 1 is characterized in that, this network communication system can be any in Internet, Intranet and the enterprise interconnection net.
10. the method for claim 1 is characterized in that, this network communication system can be any in line communication system and the wireless telecommunication system.
11. the method for claim 1 is characterized in that, this database is a relevant database.
12. the method for claim 1 is characterized in that, this information receiving module, finish message module, information integrated module, interface modular converter and accounting module are software programs.
13. the method for claim 1 is characterized in that, this user can be the operator of personal work chamber, SOHO and medium-sized and small enterprises and among the practitioner any thereof.
14. one kind in order to support the information supply system of medium-sized and small enterprises operation development, in order to provide the user to obtain needed information service by a network communication system by a data handling system, it is characterized in that, should comprise in order to the information supply system of supporting medium-sized and small enterprises operation development:
One database, data and the service fee data integrated in order to information service between information material, information demander and the information provider of related data that the information comprise the informant at least and provided, finish message are provided, information demander;
One information receiving module is in order to receive the information that the informant provides by network communication system;
One finish message module receives the information content that this informant provides in order to integrate this information receiving module;
One information integrated module, the information requirement work one that is proposed in order to information and the user that this finish message module is put in order is connected intercommunication;
One interface modular converter is in order to provide the data transmission that meets this system, the specification of access according to different client data disposal systems; And
One accounting module uses the service fee of its required payment of mode computation of resource service in order to the foundation user, and information provider and in order to support the gerentocratic split of the profit of information supply system of medium-sized and small enterprises operation development.
15. system as claimed in claim 14, it is characterized in that internet protocol address that the information that this information provider provides can be written historical materials, view data, audio document, image data, provide in the hyperlink mode and in the unified resource addressing device address details any.
16. system as claimed in claim 14 is characterized in that, the information on services data that this information provider uploads can be any in business intelligence, commercial opportunity, professional service, career management, professional connection, administrative procedures and the value-added service.
17. system as claimed in claim 14, it is characterized in that, this finish message module is with any information in any one identical, similar and different information that provides among same information provider and the different information provider, is classified, the data handling procedure of conclusion and combination.
18. system as claimed in claim 14 is characterized in that, the integration form of this information integrated module can be database information search, information service person's Internet resources connection and in information request real-time on the line and the response any is provided.
19. system as claimed in claim 14 is characterized in that, the communications protocol of this interface modular converter conversion can be any in IP Internet Protocol and the wireless application software protocol.
20. system as claimed in claim 14 is characterized in that, uses in the content of time of this level, connection that can the person of being to use connects this website in order to the pattern of the information supply system of supporting medium-sized and small enterprises operation development and information service any.
21. system as claimed in claim 14 is characterized in that, this data handling system can be any in server, workstation, personal computer, notebook computer, palmtop computer, personal digital assistant and the mobile phone.
22. system as claimed in claim 14 is characterized in that, this network communication system can be any in Internet, Intranet and the enterprise interconnection net.
23. system as claimed in claim 14 is characterized in that, this network communication system can be any in line communication system and the wireless telecommunication system.
24. system as claimed in claim 14 is characterized in that, this database is a relevant database.
25. system as claimed in claim 14 is characterized in that, this information receiving module, finish message module, information integrated module, interface modular converter and accounting module are software programs.
26. system as claimed in claim 14 is characterized in that, this user can be the operator of personal work chamber, SOHO and medium-sized and small enterprises and among the practitioner any thereof.
CNA021566712A 2002-12-13 2002-12-13 Information supply method and system for supporting operation development of small and medium-sized enterprises Pending CN1508734A (en)

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