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CN1581191A - Electronic vehicle rental management system - Google Patents

Electronic vehicle rental management system Download PDF

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Publication number
CN1581191A
CN1581191A CN 200410044485 CN200410044485A CN1581191A CN 1581191 A CN1581191 A CN 1581191A CN 200410044485 CN200410044485 CN 200410044485 CN 200410044485 A CN200410044485 A CN 200410044485A CN 1581191 A CN1581191 A CN 1581191A
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car
vehicle
rental
module
customer
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吴坤荣
陈育斌
简大为
郑惟元
贺中鼎
罗坤荣
刘鸿益
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Chunghwa Telecom Co Ltd
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Chunghwa Telecom Co Ltd
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Priority to CN 200410044485 priority Critical patent/CN1581191A/en
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Abstract

An electronic vehicle renting management system is mainly composed of a bar code scanner, a vehicle renting terminal computer, a vehicle renting data server, a vehicle renting module, a vehicle taking module, a vehicle returning module, a web page vehicle reserving module and a voice vehicle reserving module, wherein a client can establish vehicle renting data of the client through the web page vehicle reserving module or the voice vehicle reserving module or the vehicle renting module and store the vehicle renting data of the client in the vehicle renting data server module through a communication network, the vehicle renting data server module records the vehicle renting data of the client, meanwhile, the vehicle renting module prints a document containing a bar code to the client as a basis for taking the vehicle, the vehicle renting module informs the vehicle renting data server module of the vehicle to take the vehicle for use through the communication network after the vehicle is verified by the client, and informs the vehicle renting data server module of the vehicle to return the vehicle through the communication network when the client returns the vehicle, and simultaneously, the taxi renting data server module carries out subsequent deduction operation.

Description

电子化车辆租借管理系统Electronic vehicle rental management system

技术领域technical field

本发明涉及一种电子化车辆租借管理系统,特别是指一种使客户可通过网络、语音或现场租借与归还车辆,并易于管理的电子化车辆租借管理系统。The invention relates to an electronic vehicle leasing management system, in particular to an electronic vehicle leasing management system that allows customers to rent and return vehicles through the network, voice or on-site, and is easy to manage.

背景技术Background technique

一般车辆租借业都是以人工方式来作业,租借用的车辆种类有别,通常是以小时为单位计费,车型又有细分,各有各的单据,人数少时还可应付,人数多时因为既要抄写单据又要计算金额常造成大排长龙,游客怨言四起。大部份租借方式是以押金或抵押证件的方式,但如果客户在租借站(甲地)以押金的方式租用车辆,行驶到他处租借站(乙地)欲归还车辆时,乙地的工作人员就必须归还押金给客户,乙地的工作人员就必须携带很多金钱,非常不方便。有的租借站很大,各车型的车辆放置点有一段距离,所以租借站不易得知各车型的车辆尚存数量,大部份工作人员是以无线电联络方式来得知。如果前一位客人欲租借车辆已租完,后面便会造成停滞现象,大部份工作人员是以扩音器通知欲借别种车型的客人前来租借,此方式易造成插队争执。在假日,当客户归还车辆时,因大部份都回租借站,容易造成大排长龙。这些都是人工操作最常遇到的弊病。Generally, the vehicle leasing industry is operated manually. The types of vehicles used for leasing are different, usually billed in units of hours, and the models are subdivided, each with its own documents. It is necessary to copy the documents and calculate the amount, which often leads to long queues and complaints from tourists. Most of the rental methods are in the form of a deposit or mortgage certificate, but if the customer rents a vehicle in the form of a deposit at the rental station (A location), when driving to another rental station (B location) and wants to return the vehicle, the work of B location The staff must return the deposit to the customer, and the staff of Bdi must carry a lot of money, which is very inconvenient. Some rental stations are very large, and the vehicles of each model are placed some distance away, so it is difficult for the rental station to know the remaining number of vehicles of each model. Most of the staff use radio contact to find out. If the car that the previous customer wants to rent has been rented out, there will be a stagnation later on. Most of the staff will use a loudspeaker to inform the guests who want to rent another car to come and rent it. This method will easily lead to queue jumping disputes. During holidays, when customers return their vehicles, most of them go back to the rental station, causing long queues. These are the most common disadvantages encountered by manual operations.

由此可见,上述现有方法有诸多缺陷,亟待加以改良。This shows that above-mentioned existing method has many defectives, needs to be improved urgently.

发明内容Contents of the invention

本发明的目的在于提供一种利用通讯网络技术、语音技术及租借电子化技术进行便利化的车辆租借管理,取代现有人工操作的做法,减少人为管理的成本及疏失的电子化车辆租借管理系统。The purpose of the present invention is to provide an electronic vehicle rental management system that utilizes communication network technology, voice technology and rental electronic technology to facilitate vehicle rental management, replace existing manual operations, and reduce human management costs and negligence. .

可达成上述发明目的的电子化车辆租借管理系统,是一种利用通讯网络、语音或电子化技术,使客户可通过网络、语音或现场租借车辆,并易于管理的电子化车辆租借管理系统,其主要包括:The electronic vehicle rental management system that can achieve the purpose of the above invention is an electronic vehicle rental management system that uses communication network, voice or electronic technology to enable customers to rent vehicles through the network, voice or on-site, and is easy to manage. mainly include:

条形码扫描仪,该条形码扫描仪连接至取车模块与还车模块上;a barcode scanner, the barcode scanner is connected to the car pickup module and the car return module;

租借车辆终端电脑;rental vehicle terminal computer;

租车资料服务器模块,其可通过通讯网络与取车模块、还车模块及租借车辆模块相连接;The car rental information server module can be connected with the car pickup module, car return module and rental vehicle module through the communication network;

租借车辆模块,该租借车辆模块提供客户现场进行车辆租借或预约代码的资料输入;Rental vehicle module, the rental vehicle module provides customers with on-site vehicle rental or data input of reservation codes;

取车模块,该取车模块连接至租借车辆终端电脑上;A car pickup module, which is connected to the rental vehicle terminal computer;

还车模块,该还车模块连接至租借车辆终端电脑上;A car return module, the car return module is connected to the rental vehicle terminal computer;

网页预约车辆模块,该网页预约车辆模块提供客户通过网络进行车辆租借的资料输入;以及A webpage vehicle reservation module, the webpage vehicle reservation module provides customers with data input for vehicle rental through the network; and

语音预约车辆模块,该语音预约车辆模块提供客户通过语音方式进行车辆租借的资料输入;Voice reservation vehicle module, the voice reservation vehicle module provides customers with data input for vehicle rental through voice;

通过网页预约车辆模块、语音预约车辆模块或现场以租借车辆模块来建立客户租车资料,并通过通讯网络将客户租车资料储存于租车资料服务器模块,且该租车资料服务器模块会记录客户租车资料,同时由租借车辆模块印制含条形码的单据给客户作为取车的依据,当客户取车时,通过条形码扫描仪扫描印制含条形码的单据及车辆上的条形码,并经由取车模块验证后,再通过通讯网络通知租车资料服务器模块该车已取用,而当客户还车时,通过条形码扫描仪扫描印制含条形码的单据及车辆上的条形码,并由还车模块验证后,通过通讯网络通知租车资料服务器模块该车已还,同时该租车资料服务器模块做后续扣款操作。Establish customer car rental data through the webpage vehicle reservation module, voice reservation vehicle module or on-site rental vehicle module, and store the customer car rental data in the car rental data server module through the communication network, and the car rental data server module will record the customer car rental data, and at the same time The rental vehicle module prints the document containing the barcode to the customer as the basis for picking up the car. When the customer picks up the car, scan the printed document containing the barcode and the barcode on the vehicle through the barcode scanner, and after verification by the car picking module, then Notify the car rental information server module that the car has been taken through the communication network, and when the customer returns the car, scan the printed receipt with barcode and the barcode on the vehicle through the barcode scanner, and after the verification by the car return module, notify through the communication network The car rental information server module has returned the car, and at the same time, the car rental information server module performs subsequent deduction operations.

本发明所述的电子化车辆租借管理系统,与现有技术相比,具有下列的优点:Compared with the prior art, the electronic vehicle rental management system of the present invention has the following advantages:

一、能提供智能型多元租借车辆技术,使租借管制流程更智能化。1. It can provide intelligent multi-leasing vehicle technology to make the leasing control process more intelligent.

二、结合网页预约技术、语音预约技术及租借流程电子化技术,实现更有效多元的进行车辆租借。2. Combining webpage reservation technology, voice reservation technology and electronic rental process technology to realize more effective and diversified vehicle rental.

附图说明Description of drawings

下面结合本发明的较佳实施例及其附图,进一步说明本发明的技术内容及其目的功效。Below in conjunction with preferred embodiment of the present invention and accompanying drawing, further illustrate the technical content of the present invention and its objective effect.

图1为本发明电子化车辆租借管理系统的架构示意图;FIG. 1 is a schematic diagram of the architecture of the electronic vehicle rental management system of the present invention;

图2为该电子化车辆租借管理系统的网页预约车辆模块流程图;Fig. 2 is a flow chart of the web page reservation vehicle module of the electronic vehicle rental management system;

图3为该电子化车辆租借管理系统的取车模块流程图;Fig. 3 is the flow chart of the car pickup module of the electronic vehicle rental management system;

图4为该电子化车辆租借管理系统的还车模块流程图;Fig. 4 is the flow chart of the vehicle return module of the electronic vehicle rental management system;

图5为该电子化车辆租借管理系统的租借车辆模块流程图;Fig. 5 is the flowchart of the rental vehicle module of the electronic vehicle rental management system;

图6为该电子化车辆租借管理系统的语音预约车辆模块流程图;以及Fig. 6 is the flow chart of the voice reservation vehicle module of the electronic vehicle rental management system; and

图7为该电子化车辆租借管理系统的租车服务器模块流程图。Fig. 7 is a flowchart of the car rental server module of the electronic vehicle rental management system.

具体实施方式Detailed ways

如图1所示,本发明所述的电子化车辆租借管理系统,主要包括有:As shown in Figure 1, the electronic vehicle rental management system of the present invention mainly includes:

条形码扫描仪1,该条形码扫描仪1连接至取车模块与还车模块上;A barcode scanner 1, the barcode scanner 1 is connected to the car pickup module and the car return module;

租借车辆终端电脑2;Rental vehicle terminal computer 2;

租车资料服务器模块3,其可通过通讯网络与取车模块5、还车模块6及租借车辆模块4相连接;Car rental data server module 3, which can be connected with car pickup module 5, car return module 6 and rental vehicle module 4 through communication network;

租借车辆模块4,该租借车辆模块4提供客户现场进行车辆租借或预约代码的资料输入;Rental vehicle module 4, the rental vehicle module 4 provides customers with on-site vehicle rental or data input of reservation codes;

取车模块5,该取车模块5连接至租借车辆终端电脑2上;Car pickup module 5, which is connected to the rental vehicle terminal computer 2;

还车模块6,该还车模块6连接至租借车辆终端电脑2上;Returning the vehicle module 6, the returning vehicle module 6 is connected to the rental vehicle terminal computer 2;

网页预约车辆模块7,该网页预约车辆模7组提供客户通过网络进行车辆租借的资料输入;以及Web page vehicle reservation module 7, the web page vehicle reservation module 7 provides customers with data input for vehicle rental through the network; and

语音预约车辆模块8,该语音预约车辆模块8提供客户通过语音方式进行车辆租借的资料输入;Voice reservation vehicle module 8, the voice reservation vehicle module 8 provides data input for customers to rent vehicles by voice;

通过网页预约车辆模块7、语音预约车辆模块8或租借车辆模块4来建立客户租车资料,并通过通讯网络将客户租车资料储存于租车资料服务器模块3,且该租车资料服务器模块3会记录客户租车资料,同时由租借车辆模块4印制含条形码的单据给客户作为取车的依据,当客户取车时,通过条形码扫描仪扫描印制含条形码的单据及车辆上的条形码,并经由取车模块5验证后,再通过通讯网络通知租车资料服务器模块3该车取用,而当客户还车时,通过条形码扫描仪扫描印制含条形码的单据及车辆上的条形码,并由还车模块6验证后,通过通讯网络通知租车资料服务器模块3该车已还,同时该租车资料服务器模块3做后续扣款操作。Establish customer car rental data through the web page vehicle reservation module 7, voice reservation vehicle module 8 or rental vehicle module 4, and store the customer car rental data in the car rental data server module 3 through the communication network, and the car rental data server module 3 will record the customer's car rental At the same time, the leased vehicle module 4 prints a document containing a barcode to the customer as a basis for picking up the car. When the customer picks up the car, the barcode scanner scans and prints the document containing the barcode and the barcode on the vehicle, and passes through the car picking module. 5 After verification, notify the car rental data server module 3 to take the car through the communication network, and when the customer returns the car, scan and print the receipt containing the barcode and the barcode on the vehicle through the barcode scanner, and verify it by the car return module 6 Afterwards, the car rental data server module 3 is notified that the car has been returned through the communication network, and the car rental data server module 3 performs subsequent deduction operations at the same time.

如图1、图2、图3及图4所示,本发明所述的电子化车辆租借管理系统中,当客户先以网页预约的方式订车时,其方法如下:As shown in Fig. 1, Fig. 2, Fig. 3 and Fig. 4, in the electronic vehicle rental management system of the present invention, when the customer first orders a car in the form of web page reservation, the method is as follows:

一、客户以网页预约车辆:1. Customers book a vehicle through the webpage:

客户键入其身份证字号、姓名、手机号码、租车需求、取车地点及取车时间,当配对完成后租车网页便会显示一组预约代码并以短信方式将预约代码传送至客户手机;Customers key in their ID number, name, mobile phone number, car rental needs, car pick-up location and car pick-up time. After the matching is completed, a set of reservation codes will be displayed on the car rental webpage and sent to the customer's mobile phone by SMS;

二、取车:2. Pick up the car:

由租借站工作人员以租借车辆终端电脑2键入客户预约代码,经验证后由租借车辆终端电脑2打印出含条形码的单据给客户,上列车型、取车地点、抵押状态及起始时间,客户可从取车单据中得知要到哪一车辆停放柜或停放点取车,同时租借车辆终端电脑2通过通讯网络将该项租车资料传送至租车资料服务器模块3;而取车时,工作人员以条形码扫描仪1读取客户取车单据上的条形码,并由客户挑选车辆,再以条形码扫描仪1读取车辆上的条形码将两项条形码资料做连结后,并通过通讯网络由租借车辆终端电脑2将车籍资料回传至租车资料服务器模块3,通知租车资料服务器模块3该车已取用并扣除该型车辆数量,再由租车资料服务器模块3将该型车辆数量传送至租借车辆终端电脑2,同时租借车辆终端电脑2将各型车辆数量以灯号广告牌显示给客户参考。The staff of the rental station key in the customer's reservation code with the rental vehicle terminal computer 2, and after verification, the rental vehicle terminal computer 2 prints out a receipt with a barcode to the customer, including the above-listed vehicle type, pick-up location, mortgage status and starting time, and the customer It can be known from the pick-up receipt which vehicle parking cabinet or parking point to pick up the car, and the rented vehicle terminal computer 2 transmits the rented car data to the car rented data server module 3 through the communication network at the same time; Use the barcode scanner 1 to read the barcode on the customer’s car pick-up receipt, and let the customer select the vehicle, and then use the barcode scanner 1 to read the barcode on the vehicle. After connecting the two barcode data, the rental vehicle terminal is sent through the communication network. The computer 2 returns the car registration data to the car rental data server module 3, notifies the car rental data server module 3 that the car has been used and deducts the number of vehicles of this type, and then the car rental data server module 3 transmits the number of vehicles of this type to the rental vehicle terminal The computer 2 and the rental vehicle terminal computer 2 will display the number of vehicles of various types to the customer for reference on the light billboard.

三、还车:3. Returning the car:

A、甲地还车:客户可根据取车单据回到甲地车辆停放柜或停放点,由工作人员以条形码扫描仪1读取客户取车单据上的条形码及车辆上的条形码,将两项条形码资料做连结,再加入归还时间,并通过租借车辆终端电脑2将该项资料通过通讯网络传送至租车资料服务器模块3,做资料查询及计算租借费用、损坏费用并取消抵押状态、增加该型车辆数量及后续扣款操作,同时将该型车辆数量通过通讯网络传送至甲地租借车辆终端电脑2,做车辆数量更新,工作人员确认无误后即完成还车手续。A. Returning the car at place A: The customer can return to the vehicle parking cabinet or parking point at place A according to the pick-up document, and the staff will use the barcode scanner 1 to read the barcode on the customer's car pick-up document and the barcode on the vehicle, and return the two Link the barcode data, then add the return time, and transmit this data to the car rental data server module 3 through the communication network through the rental vehicle terminal computer 2, do data query and calculate the rental fee, damage fee and cancel the mortgage status, add this type The number of vehicles and the subsequent deduction operation, and at the same time, the number of vehicles of this type is transmitted to the rental vehicle terminal computer 2 of Jiadi through the communication network, and the number of vehicles is updated. After the staff confirms that it is correct, the return procedure is completed.

B、乙地还车:工作人员以条形码扫描仪1读取客户取车单据上的条形码及车辆上的条形码,将两项条形码资料做连结,再加入归还时间,并通过租借车辆终端电脑2将该项资料经由通讯网络传送至租车资料服务器模块3,做资料查询及计算租借费用、损坏费用,并取消抵押状态、增加该型车辆数量及后续扣款操作,同时将该型车辆数量通过通讯网络传送至乙地租借车辆终端电脑2,做车辆数量更新,工作人员确认无误后即完成还车手续。B. Returning the car at B: The staff uses the barcode scanner 1 to read the barcode on the customer’s pick-up receipt and the barcode on the vehicle, link the two barcode data, add the return time, and use the rental vehicle terminal computer 2 to The data is transmitted to the car rental data server module 3 through the communication network, and the data query and calculation of the rental fee and damage fee are performed, and the mortgage status is cancelled, the number of vehicles of this type is increased and the subsequent deduction operation is carried out. At the same time, the number of vehicles of this type is passed through the communication network Send it to the rental vehicle terminal computer 2 in the second place, update the number of vehicles, and complete the return procedure after the staff confirms that it is correct.

如图1、图3、图4及图5所示,本发明所述的电子化车辆租借管理系统中,当客户现场租借车辆时,其方法如下:As shown in Fig. 1, Fig. 3, Fig. 4 and Fig. 5, in the electronic vehicle rental management system of the present invention, when the customer rents a vehicle on site, the method is as follows:

一、取车:1. Pick up the car:

由租借站工作人员以租借车辆终端电脑2键入客户身份证字号、姓名、手机号码及租车需求,经验证后由租借车辆终端电脑2打印出含条形码的单据给客户,上列车型、取车地点、抵押状态及起始时间,客户可从取车单据中得知要到哪一车辆停放柜或停放点取车,同时租借车辆终端电脑2通过通讯网络将该项租车资料传送至租车资料服务器模块3;取车时,工作人员以条形码扫描仪1读取客户取车单据上的条形码,并由客户挑选车辆,再以条形码扫描仪1读取车辆上的条形码将两项条形码资料做连结后并通过通讯网络由租借车辆终端电脑2将车籍资料回传至租车资料服务器模块3,通知租车资料服务器模块3该车已取用并扣除该型车辆数量,再由租车资料服务器模块3将该型车辆数量传送至租借车辆终端电脑,同时租借车辆终端电脑2将各型车辆数量以灯号广告牌显示给客户参考。The staff of the rental station enter the customer's ID number, name, mobile phone number and car rental requirements through the rental vehicle terminal computer 2, and after verification, the rental vehicle terminal computer 2 prints out a receipt with a barcode to the customer, including the listed vehicle type and pick-up location , Mortgage status and starting time, the customer can know which vehicle parking cabinet or parking point to pick up the car from the pick-up receipt, and at the same time, the rental vehicle terminal computer 2 transmits the car rental data to the car rental data server module through the communication network 3. When picking up the car, the staff uses the barcode scanner 1 to read the barcode on the customer's car pick-up receipt, and the customer selects the vehicle, and then uses the barcode scanner 1 to read the barcode on the vehicle. After linking the two barcode data and Through the communication network, the rental vehicle terminal computer 2 sends the car registration data back to the rental car data server module 3, notifies the rental car data server module 3 that the car has been taken and deducts the number of vehicles of this type, and then the rental data server module 3 sets the type The number of vehicles is sent to the rental vehicle terminal computer, and the rental vehicle terminal computer 2 displays the number of various types of vehicles on the light billboard for reference to customers.

二、还车:2. Returning the car:

A、甲地还车:客户可根据取车单据回到甲地车辆停放柜或停放点由工作人员以条形码扫描仪1读取客户取车单据上的条形码及车辆上的条形码将两项条形码资料做连结再加入归还时间并通过租借车辆终端电脑2将该项资料通过通讯网络传送至租车资料服务器模块3做资料查询及计算租借费用、损坏费用并取消抵押状态增加该型车辆数量及后续扣款操作,同时将该型车辆数量通过通讯网络传送至甲地租借车辆终端电脑2,做车辆数量更新,工作人员确认无误后即完成还车手续。A. Returning the car at place A: The customer can return to the vehicle parking cabinet or parking point at place A according to the pick-up receipt, and the staff will use the barcode scanner 1 to read the barcode on the pick-up receipt and the barcode on the vehicle to replace the two barcode data Make a link and then add the return time and send the data to the car rental data server module 3 through the rental vehicle terminal computer 2 through the communication network for data query and calculation of rental fees, damage fees, and cancellation of mortgage status Increase the number of vehicles of this type and subsequent deductions At the same time, the number of vehicles of this type is transmitted to the rental vehicle terminal computer 2 of Land A through the communication network, and the number of vehicles is updated. After the staff confirms that it is correct, the return procedures are completed.

B、乙地还车:工作人员以条形码扫描仪1读取客户取车单据上的条形码及车辆上的条形码将两项条形码资料做连结再加入归还时间并通过租借车辆终端电脑2将该项资料经由通讯网络传送至租车资料服务器模块3做资料查询及计算租借费用、损坏费用并取消抵押状态增加该型车辆数量及后续扣款操作,同时将该型车辆数量通过通讯网络传送至乙地租借车辆终端电脑2,做车辆数量更新,工作人员确认无误后即完成还车手续。B. Returning the car at B: The staff use the barcode scanner 1 to read the barcode on the customer’s pick-up receipt and the barcode on the vehicle, link the two barcode data and add the return time, and use the rental vehicle terminal computer 2 to retrieve this information Send it to the car rental data server module 3 via the communication network for data query and calculation of rental fees, damage fees, and cancellation of mortgage status Increase the number of vehicles of this type and subsequent deduction operations, and at the same time send the number of vehicles of this type to rental vehicles in B through the communication network The terminal computer 2 updates the number of vehicles, and the staff completes the procedures for returning the vehicles after confirming that they are correct.

如图1、图3、图4及图6所示,本发明所述的电子化车辆租借管理系统中,当客户先以语音预约的方式订车时,其方法如下:As shown in Fig. 1, Fig. 3, Fig. 4 and Fig. 6, in the electronic vehicle rental management system of the present invention, when the customer first orders a car by voice reservation, the method is as follows:

一、客户以语音预约车辆:1. Customers reserve vehicles by voice:

客户先以手机拨打语音预约的方式订车,客户根据语音系统的询问键入手机号码、取车地点、取车时间及租车需求,当确认后语音系统便会传短信给客户要客户回传确认讯息,当语音预约车辆模块8收到客户确认讯息便后并以短信方式将预约代码传送至客户手机;Customers first book a car by calling a voice reservation on their mobile phone. The customer enters the mobile phone number, car pick-up location, car pick-up time and car rental requirements according to the voice system's inquiry. After confirmation, the voice system will send a text message to the customer and ask the customer to send back a confirmation message. , when the voice reservation vehicle module 8 receives the client's confirmation message and sends the reservation code to the client's mobile phone in the form of a short message;

二、取车:2. Pick up the car:

由租借站工作人员以租借车辆终端电脑2键入客户预约代码,经验证后由租借车辆终端电脑2打印出含条形码的单据给客户,上列车型、取车地点、抵押状态及起始时间,客户可从取车单据中得知要到哪一车辆停放柜或停放点取车,同时租借车辆终端电脑2通过通讯网络将该项租车资料传送至租车资料服务器模块3;取车时,工作人员以条形码扫描仪1读取客户取车单据上的条形码,并由客户挑选车辆,再以条形码扫描仪1读取车辆上的条形码将两项条形码资料做连结后,通过通讯网络由租借车辆终端电脑2将车籍资料回传至租车资料服务器模块3,通知租车资料服务器模块3该车已取用并扣除该型车辆数量,再由租车资料服务器模块3将该型车辆数量传送至租借车辆终端电脑2,同时租借车辆终端电脑2将各型车辆数量以灯号广告牌显示给客户参考。The staff of the rental station key in the customer's reservation code with the rental vehicle terminal computer 2, and after verification, the rental vehicle terminal computer 2 prints out a receipt with a barcode to the customer, including the above-listed vehicle type, pick-up location, mortgage status and starting time, and the customer It can be known from the pick-up receipt which vehicle parking cabinet or parking point to pick up the car, and the rented vehicle terminal computer 2 transmits the rented car data to the car rented data server module 3 through the communication network at the same time; The barcode scanner 1 reads the barcode on the customer’s pick-up receipt, and the customer selects the vehicle, and then uses the barcode scanner 1 to read the barcode on the vehicle. After connecting the two barcode data, the rental vehicle terminal computer 2 is used through the communication network. Return the car registration data to the car rental data server module 3, notify the car rental data server module 3 that the car has been used and deduct the number of vehicles of this type, and then send the number of vehicles of this type to the rental vehicle terminal computer 2 by the car rental data server module 3 At the same time, the leased vehicle terminal computer 2 will display the number of various types of vehicles to the customer for reference with the light number billboard.

三、还车:3. Returning the car:

A、甲地还车:  客户可根据取车单据回到甲地车辆停放柜或停放点,由工作人员以条形码扫描仪1读取客户取车单据上的条形码及车辆上的条形码,将两项条形码资料做连结,再加入归还时间,并通过租借车辆终端电脑2将该项资料通过通讯网络传送至租车资料服务器模块3,做资料查询及计算租借费用、损坏费用并取消抵押状态、增加该型车辆数量及后续扣款操作,同时将该型车辆数量通过通讯网络传送至甲地租借车辆终端电脑2做车辆数量更新,工作人员确认无误后即完成还车手续。A. Returning the car at place A: The customer can return to the vehicle parking cabinet or parking point at place A according to the pick-up receipt, and the staff will use the barcode scanner 1 to read the barcode on the customer's pick-up receipt and the barcode on the vehicle. Link the barcode data, then add the return time, and transmit this data to the car rental data server module 3 through the communication network through the rental vehicle terminal computer 2, do data query and calculate the rental fee, damage fee and cancel the mortgage status, add this type The number of vehicles and the subsequent deduction operation, and at the same time, the number of vehicles of this type is transmitted to the computer 2 of the car rental terminal in Jiadi through the communication network to update the number of vehicles. After the staff confirms that it is correct, the return procedure is completed.

B、乙地还车:工作人员以条形码扫描仪1读取客户取车单据上的条形码及车辆上的条形码,将两项条形码资料做连结,再加入归还时间,并通过租借车辆终端电脑2将该项资料经由通讯网络传送至租车资料服务器模块3,做资料查询及计算租借费用、损坏费用并取消抵押状态、增加该型车辆数量及后续扣款操作,同时将该型车辆数量通过通讯网络传送至乙地租借车辆终端电脑2做车辆数量更新,工作人员确认无误后即完成还车手续。B. Returning the car at B: The staff uses the barcode scanner 1 to read the barcode on the customer’s pick-up receipt and the barcode on the vehicle, link the two barcode data, add the return time, and use the rental vehicle terminal computer 2 to The data is transmitted to the car rental data server module 3 through the communication network, and the data query and calculation of the rental fee, damage fee and cancellation of mortgage status, increase of the number of vehicles of this type and subsequent deduction operations are performed, and the number of vehicles of this type is transmitted through the communication network at the same time Go to B to rent a vehicle terminal computer 2 to update the number of vehicles, and the staff will complete the return procedure after confirming that it is correct.

如图7所示,本发明所述的电子化车辆租借管理系统中,当客户预约租车时,网页预约车辆模块7或语音预约车辆模块8会将客户资料及租车需求通过通讯网络传送至租车资料服务器模块3,租车资料服务器模块3会做验证及根据需求来做配对并分配一组预约代码回传至网页预约车模块7或语音预约车辆模块8,当客户到现场时,租借车辆模块4根据预约代码通过通讯网络传送至租车资料服务器模块3,找出相关预约资料并送确认讯息回租借车辆模块4,现场租车时租借车辆模块4会将客户资料及租车需求通过通讯网络传送至租车资料服务器模块3,租车资料服务器模块3会做验证及根据需求来做配对并回传结果至租借车辆模块4,取车时租车资料服务器模块3根据资料做查询并记录该项资料的抵押状态及计算、回传车辆数量更新,还车时租车资料服务器模块3根据资料做查询并取消该项资料的抵押状态并做租车费用计算及相关扣款操作及计算、回传车辆数量更新。As shown in Figure 7, in the electronic vehicle rental management system of the present invention, when a customer reserves a car rental, the webpage vehicle reservation module 7 or the voice reservation vehicle module 8 will transmit the customer information and car rental requirements to the car rental information through the communication network. The server module 3, the car rental data server module 3 will verify and match according to the needs and assign a group of reservation codes to send back to the webpage car reservation module 7 or the voice reservation vehicle module 8. When the customer arrives at the scene, the rental vehicle module 4 will The reservation code is sent to the car rental information server module 3 through the communication network, and the relevant reservation information is found and sent back to the rental vehicle module 4. When renting a car on site, the rental vehicle module 4 will send the customer information and car rental requirements to the car rental data server through the communication network Module 3, the car rental data server module 3 will verify and match according to the requirements and return the result to the rental vehicle module 4. When picking up the car, the car rental data server module 3 will query and record the mortgage status and calculation of the data according to the data. Return the update of the vehicle quantity, and when returning the car, the car rental data server module 3 will query and cancel the mortgage status of the data according to the data, calculate the car rental fee and related deduction operations and calculations, and return the update of the vehicle quantity.

Claims (9)

1.一种电子化车辆租借管理系统,其特征在于,该系统主要包括:1. An electronic vehicle rental management system, characterized in that the system mainly includes: 条形码扫描仪,该条形码扫描仪连接至取车模块与还车模块上;a barcode scanner, the barcode scanner is connected to the car pickup module and the car return module; 租借车辆终端电脑;rental vehicle terminal computer; 租车资料服务器模块,其可通过通讯网络与取车模块、还车模块及租借车辆模块相连接;The car rental information server module can be connected with the car pickup module, car return module and rental vehicle module through the communication network; 租借车辆模块,该租借车辆模块提供客户现场进行车辆租借或预约代码的资料输入;Rental vehicle module, the rental vehicle module provides customers with on-site vehicle rental or data input of reservation codes; 取车模块,该取车模块连接至租借车辆终端电脑上;A car pickup module, which is connected to the rental vehicle terminal computer; 还车模块,该还车模块连接至租借车辆终端电脑上;A car return module, the car return module is connected to the rental vehicle terminal computer; 网页预约车辆模块,该网页预约车辆模块提供客户通过网络进行车辆租借的资料输入;以及A webpage vehicle reservation module, the webpage vehicle reservation module provides customers with data input for vehicle rental through the network; and 语音预约车辆模块,该语音预约车辆模块提供客户通过语音方式进行车辆租借的资料输入;Voice reservation vehicle module, the voice reservation vehicle module provides customers with data input for vehicle rental through voice; 通过网页预约车辆模块、语音预约车辆模块或现场以租借车辆模块来建立客户租车资料,并通过通讯网络将客户租车资料储存于租车资料服务器模块,且该租车资料服务器模块会记录客户租车资料,同时由租借车辆模块印制含条形码的单据给客户作为取车的依据,当客户取车时,通过条形码扫描仪扫描印制含条形码的单据及车辆上的条形码,并经由取车模块验证后,再通过通讯网络通知租车资料服务器模块该车已取用,而当客户还车时,通过条形码扫描仪扫描印制含条形码的单据及车辆上的条形码,并由还车模块验证后,通过通讯网络通知租车资料服务器模块该车已还,同时该租车资料服务器模块做后续扣款操作。Establish customer car rental data through the webpage vehicle reservation module, voice reservation vehicle module or on-site rental vehicle module, and store the customer car rental data in the car rental data server module through the communication network, and the car rental data server module will record the customer car rental data, and at the same time The rental vehicle module prints the document containing the barcode to the customer as the basis for picking up the car. When the customer picks up the car, scan the printed document containing the barcode and the barcode on the vehicle through the barcode scanner, and after verification by the car picking module, then Notify the car rental information server module that the car has been taken through the communication network, and when the customer returns the car, scan the printed receipt with barcode and the barcode on the vehicle through the barcode scanner, and after the verification by the car return module, notify through the communication network The car rental information server module has returned the car, and at the same time, the car rental information server module performs subsequent deduction operations. 2.根据权利要求1所述的电子化车辆租借管理系统,其特征在于:当客户欲以网页预约的方式租车时,该客户可联机至网页预约车辆模块网页后,键入身份证字号、姓名或手机号码,以及租车需求、取车地点与取车时间后,网页预约车辆模块将该项租车资料通过通讯网络传至租车资料服务器模块,当租车需求与现存车辆配对完成后网页预约车辆模块的网页便会显示一组预约代码并得以短信方式将预约代码传送至客户手机,此时客户即可依照预定的取车地点与取车时间进行取车。2. The electronic vehicle rental management system according to claim 1, characterized in that: when a customer wants to rent a car through the web page, the customer can connect to the web page and enter the ID number, name or After the mobile phone number, car rental demand, car pick-up location and car pick-up time, the webpage vehicle reservation module will transmit the car rental data to the car rental data server module through the communication network. A set of reservation codes will be displayed and the reservation codes can be sent to the customer's mobile phone by SMS. At this time, the customer can pick up the car according to the scheduled pick-up location and time. 3.根据权利要求1所述的电子化车辆租借管理系统,其特征在于:当客户欲以语音预约的方式租车,客户可以手机拨打开启语音预约车辆模块后,键入客户身份证字号、姓名或手机号码,以及租车需求、取车地点与取车时间后,语音预约车辆模块将该项租车资料通过通讯网络传至租车资料服务器模块,当配对完成后语音预约车辆模块便会便会传短信给客户要客户回传确认讯息,当语音预约车辆模块收到客户确认讯息便后并以短信方式将预约代码传送至客户手机,此时客户即可依照预定的取车地点与取车时间进行取车。3. The electronic vehicle leasing management system according to claim 1, characterized in that: when the customer wants to rent a car by voice reservation, the customer can dial the voice reservation vehicle module on the mobile phone, and then key in the customer's ID number, name or mobile phone number. Number, car rental demand, pick-up location and pick-up time, the voice reservation vehicle module will send the car rental information to the car rental data server module through the communication network, and the voice reservation vehicle module will send a text message to the customer after the matching is completed The customer needs to send back a confirmation message. When the voice reservation vehicle module receives the confirmation message from the customer, it will send the reservation code to the customer's mobile phone by SMS. At this time, the customer can pick up the car according to the scheduled pick-up location and time. 4.根据权利要求1所述的电子化车辆租借管理系统,其特征在于:当客户以租借车辆模块键入客户的预约代码或客户身份证字号、姓名或手机号码以及租车需求,经验证后由租借车辆模块打印出含条形码的单据给客户,单据上列车型、取车地点、抵押状态及起始时间,客户可从取车单据中得知要到哪一车辆停放柜或停放点取车,同时租借车辆模块通过通讯网络将该项租车资料传送至租车资料服务器模块。4. The electronic vehicle rental management system according to claim 1, characterized in that: when the customer enters the customer's reservation code or customer ID card number, name or mobile phone number, and car rental requirements through the rental vehicle module, after verification, the rental The vehicle module prints out the receipt containing the barcode to the customer. The vehicle type, pick-up location, mortgage status and starting time are listed on the receipt. The customer can know from the pick-up receipt which vehicle parking cabinet or parking point to pick up the car, and at the same time The rental vehicle module transmits the rental car data to the rental car data server module through the communication network. 5.根据权利要求1所述的电子化车辆租借管理系统,其特征在于:预约租车时,网页预约车辆模块或语音预约车辆模块会将客户资料及租车需求通过通讯网络传送至租车资料服务器模块,租车资料服务器模块会做验证及根据需求来做配对并分配一组预约代码回传至网页预约车模块或语音预约车辆模块,当客户到现场时,租借车辆模块根据预约代码通过通讯网络传送至租车资料服务器模块,此时,租车资料服务器模块找出相关预约资料并送确认讯息回租借车辆模块。5. The electronic vehicle rental management system according to claim 1, wherein when booking a car rental, the webpage vehicle reservation module or the voice reservation vehicle module will transmit the customer information and car rental requirements to the car rental data server module through the communication network, The car rental information server module will verify and match according to the needs and assign a set of reservation codes to send back to the web car reservation module or voice reservation vehicle module. When the customer arrives at the scene, the rental vehicle module will send the reservation code to the car rental through the communication network The data server module, at this time, the car rental data server module finds out the relevant reservation data and sends a confirmation message back to the rental vehicle module. 6.根据权利要求1所述的电子化车辆租借管理系统,其特征在于:现场租车时,租借车辆模块会将客户资料及租车需求通过通讯网络传送至租车资料服务器模块,租车资料服务器模块会做验证及根据需求来做配对并回传结果至租借车辆模块。6. The electronic vehicle rental management system according to claim 1, characterized in that: when renting a car on site, the rental vehicle module will transmit the customer information and car rental requirements to the car rental data server module through the communication network, and the car rental data server module will do Verify and pair according to requirements and return the result to the rental vehicle module. 7.根据权利要求1所述的电子化车辆租借管理系统,其特征在于:在取车时,租车资料服务器模块根据单据上的条形码资料做查询并记录该项资料的抵押状态及计算、回传车辆数量更新,还车时租车资料服务器模块根据资料做查询并取消该项资料的抵押状态并做租车费用计算及相关扣款操作及计算、回传车辆数量更新。7. The electronic vehicle leasing management system according to claim 1, characterized in that: when picking up the car, the car rental data server module makes an inquiry according to the barcode data on the receipt and records the mortgage status of the data and calculates and sends back The number of vehicles is updated. When the car is returned, the car rental data server module queries the data and cancels the mortgage status of the data, calculates the car rental fee and related deduction operations and calculations, and returns the update of the number of vehicles. 8.根据权利要求1所述的电子化车辆租借管理系统,其特征在于:取车时,通过条形码扫描仪读取客户取车单据上的条形码,并由客户挑选车辆,再以条形码扫描仪读取车辆上的条形码将两项条形码资料做连结后并通过通讯网络由取车模块将车籍资料回传至租车资料服务器模块,通知租车资料服务器模块该车已取用并扣除该型车辆数量,再由租车资料服务器模块将该型车辆数量传送至租借车辆模块。8. The electronic vehicle rental management system according to claim 1, characterized in that: when picking up the car, the barcode on the customer's pick-up receipt is read through a barcode scanner, and the customer selects the vehicle, and then reads it with the barcode scanner After taking the barcode on the vehicle and linking the two barcode data, the car registration module returns the car registration data to the car rental data server module through the communication network, and notifies the car rental data server module that the car has been taken and deducts the number of vehicles of this type. Then the car rental information server module transmits the number of vehicles of this type to the rental vehicle module. 9.根据权利要求1所述的电子化车辆租借管理系统,其特征在于:还车时,客户可根据取车单据回到车辆停放柜或停放点由工作人员以条形码扫描仪读取客户取车单据上的条形码及车辆上的条形码将两项条形码资料通过无线方式传送至还车模块,由还车模块将两项条形码资料做连结再加入归还时间并将该项资料通过通讯网络传送至租车资料服务器模块做资料查询及计算租借费用、损坏费用并取消抵押状态增加该型车辆数量及后续扣款操作,同时将该型车辆数量通过通讯网络传送至租借车辆模块做车辆数量更新,工作人员确认无误后即完成还车手续。9. The electronic vehicle rental management system according to claim 1, characterized in that: when returning the car, the customer can return to the vehicle parking cabinet or parking point according to the car pick-up document, and the staff can read the customer pick-up car with a barcode scanner The barcode on the receipt and the barcode on the vehicle will send the two barcode data to the car return module wirelessly, and the car return module will link the two barcode data and add the return time and send the data to the car rental data through the communication network The server module performs data query and calculates rental fees, damage fees, and cancels mortgage status to increase the number of vehicles of this type and subsequent deduction operations. At the same time, the number of vehicles of this type is transmitted to the rental vehicle module through the communication network to update the number of vehicles, and the staff confirms that it is correct. After that, return the car is completed.
CN 200410044485 2004-05-14 2004-05-14 Electronic vehicle rental management system Pending CN1581191A (en)

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