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CN1416091A - Application system of banking self-help service based on web and operational method - Google Patents

Application system of banking self-help service based on web and operational method Download PDF

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Publication number
CN1416091A
CN1416091A CN 02138372 CN02138372A CN1416091A CN 1416091 A CN1416091 A CN 1416091A CN 02138372 CN02138372 CN 02138372 CN 02138372 A CN02138372 A CN 02138372A CN 1416091 A CN1416091 A CN 1416091A
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China
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page
card
service
linked
self
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CN 02138372
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Chinese (zh)
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薛柄如
曹兴华
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SHIBANG SOFTWARE CO Ltd NANJING
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SHIBANG SOFTWARE CO Ltd NANJING
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Priority to CN 02138372 priority Critical patent/CN1416091A/en
Publication of CN1416091A publication Critical patent/CN1416091A/en
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Abstract

This invention relates to an applied system and operation method based on WEB financial automatic service including providing an applied server for man-machine interactive page and control service flow in order to carry out data exchanger with bank account system to control the standard browser hardware interface by driving hardware module and to control various hardware modules by standard browser interface mounted on end users. The whole system uses the applied server as the core, the upper end connects with the bank account system by data special line, lower end connects with end user standard browser bardware interface by Internet/Intranet, realizing centralized management of automatic service.

Description

Finance self-help service application system and operation method thereof based on WEB
Technical field
The present invention relates to a kind of financial services system, especially a kind ofly realize the application system of finance self-help service, the invention still further relates to the operation method of this system simultaneously, belong to financial service facility technology field based on WEB.
Background technology
Along with the progressively quickening of bank electronic pace of construction, the application of self-service equipments such as ATM is more and more, and Self-Service theory and technological means have obtained client's generally approval and welcome.Existing self-help serving system relies on high-tech means, has become the important extension of bank outlets' service, has effectively improved the efficient of bank, for the client provides convenience.But also drawn a series of problem, wherein one of topmost problem is a problem of management, because self-service equipment kind difference, brand is different, and is distributed in different occasions, therefore is difficult to concentrate management effectively.Two of problem is that Self-Service application system expandability is poor.
Understand according to the applicant, domestic bank generally lacks unified ladder of management to self-service equipment at present, to dissimilar equipment, usually manage respectively, be that different equipment inserts different front end processor platforms, the bank that has even the difficult situation of the three kinds of different platforms of three kind equipments access same self-help bank in occurs.Configuration aspects in the Self-Service application system, also mostly take traditional Client/Server (client/server, be designated hereinafter simply as C/S) pattern, it is mainly used and operates in client, therefore dissimilar equipment will be developed different client application, a large amount of management work (as installation, maintenance, upgrading etc.) is all carried out in equipment end, and the trend that this and financial application system concentrate greatly runs in the opposite direction.The another one significant drawbacks of C/S model is that expandability is poor, and a kind of equipment of every increase all requires the equipment supplier to develop the complete client application of a cover, and a kind of service function of every increase all will be made amendment to client and server end application simultaneously.
More definite, specifically, the finance self-help service refers to bank provides self-service business for the bank card holder by self-service equipment a kind of method of service.At present, the self-service business that provides for the client of domestic most of bank comprises the inquiry account information, withdraws the money, deposits, revises personal identification number, account transfer etc.For above-mentioned Self-Service is provided,,, also need to design cover software systems, Self-Service application system that Here it is as the server on direct customer-oriented ATM (Automatic Teller Machine) ATM, backstage and the network equipment etc. except necessary hardware equipment.
At present, all banks relate to the traditional C/S model of the whole employings of Self-Service application system of money transaction both at home and abroad, in this pattern, the Self-Service application system is divided into two parts, and the one, client application runs on self-service equipment, be called ATMC in the industry, the 2nd, server end is used, and runs on background server, is called ATMP in the industry.ATMC is responsible for managing business, and the action of control operation flow and hardware module shows the man-machine interaction page, sends transaction request and swap data to ATMP, and log is handled abnormal conditions.And ATMP just simply the transaction request of customer in response end, carry out exchanges data and write down corresponding transaction journal.In C/S model, because application distribution is in the system two ends, ATMC particularly, different and different with self-service equipment kind and brand, development platform, developing instrument, operation platform and also have nothing in common with each other with the data exchange interface of ATMP, add self-service equipment except being installed on the bank agency, also be distributed widely in the shop, the hotel, the airport, the public arena that station etc. are numerous, therefore along with the application of self-service equipment is universal day by day, problem of management also becomes increasingly conspicuous, it is also increasing that system expands the workload of bringing, Self-Service function expansion difficulty is big under the C/S model, inefficient problem becomes increasingly conspicuous, and presses for a kind of new system and updates.
According to the retrieval, application number for 96195805.7, the Chinese patent application of the applying date for 1998.08.26 disclose a kind of method and system that integrated financial service is provided, this system utilizes known client's page, a standard A TM or a client to start terminating machine, cooperate network that mediating function is provided as financial transaction, the client can be linked to each other with intermediary system and carry out various extensive, disclosed security tradings, lay down a regulation simultaneously, to obtain the Flash Quote that present investment portfolio is assessed, bought and sold order accurately.Yet this patented claim does not propose the above problem that C/S model exists.
Summary of the invention
The objective of the invention is to: at the problems referred to above of prior art existence, a kind of finance self-help service application system based on WEB is proposed, this system not only can manage concentratedly self-service equipment dissimilar, different brands, reduce management workload, improve the efficiency of management, also should obviously improve the expandability of system.
In order to reach above purpose, basic ideas of the present invention are that the structure of Self-Service application system is changed into Browser/Web_Server (browser/Web server by traditional C/S model, be designated hereinafter simply as B/S) pattern, total system designs based on the WEB mode and realizes, its element comprises: application server and standard browser hardware interface, wherein application server is for to carry out exchanges data with bank accounting system, the man-machine interaction page is provided and controls the application server of operation flow, the standard browser hardware interface is for by driving the standard browser hardware interface of hardware module control client financial self-service equipment.Total system is core with the application server, and the upper end is connected with bank accounting system by Leased line, and the lower end is connected with client standard browser hardware interface by Internet/Intranet.
Briefly, B/S pattern of the present invention is exactly the tactic pattern of Internet/Intranet, its basic thought is to be interconnected to constitute WWW (World Wide Web) and resource (comprising application, data etc.) is provided by Web server, and client is as long as be addressable and obtain resource in the network by browser.Say that precisely under this pattern, the basic operation method of system is that the client financial self-service equipment passes through the browser access application server, and obtains wherein resource information.Therefore, how many resources server end can provide, how many resources are client just can visit, and when the server end resource changes, the resource that client obtains changes thereupon, this and traditional C/S model have very big difference, in traditional C/S model structure, resource is distributed in client and server end simultaneously, therefore must be not easy to centralized management, and the distribution of resource situation is just definite in the design phase of system, client is wanted the resource of access server end, need by self-defining interface, system realizes that once design application function is also determined thereupon, change or the application function of expanding system, usually to redesign and realize that total system (comprises client, server end and interface), therefore, the expandability of system is relatively poor.
The design philosophy of B/S pattern has directly determined its incomparable advantage because resource concentrate concentrating of must causing managing, and management concentrate the expandability of greatly having improved system.In the Self-Service application system of B/S pattern, it is Web server that all application concentrate on application server, professional processing, the control of operation flow, the providing of the man-machine interaction page, and the exchanges data between the bank accounting system, the record of transaction journal, the processing of abnormal conditions is all carried out at server end, and it is simple efficient that management and professional expansion become.As for numerous and diverse ATMC, then abandoned up hill and dale, the substitute is client standard browser hardware interface, although self-service equipment kind and brand have nothing in common with each other, hardware module is roughly the same, kind is also few, and usually also can change, so client standard browser hardware interface is except simple, the part that induces one most is that it can remain unchanged all the life, in case lifelong the use is installed.
We can say, the essential distinction of the present invention and traditional Self-Service application system is the tactic pattern of system, the change of this tactic pattern has directly caused the change of system design and implementation, also directly brought the unique function of system, realized the centralized management of self-service equipment, reduce management workload, improved the efficiency of management, improved the expandability of system.
Description of drawings
The present invention is further illustrated below in conjunction with accompanying drawing.
Fig. 1 is the block diagram of system of one embodiment of the invention.
Fig. 2 is a client tier hierarchical structure chart among Fig. 1 embodiment.
Fig. 3 is a system start-up process flow diagram among Fig. 1 embodiment.
Fig. 4 is that Fig. 1 embodiment inquires about the account balance workflow diagram.
Fig. 5 is Fig. 1 embodiment workflow diagram of withdrawing the money
Embodiment
Embodiment one
Present embodiment based on the basic comprising of the finance self-help of WEB service application system as shown in Figure 1.Its element comprises: application server (Web Server), client standard browser hardware interface.The standard browser hardware interface can be contained on the various financial self-service equipments such as automatic teller machine, multimedia inquiry machine for application server provides the various hardware modules of controlling self-service equipment.Total system is core with the application server, the upper end is connected with bank accounting system by Leased line, the lower end is connected with client standard browser hardware interface by Internet/Intranet, thereby the structure of Self-Service application system is changed into browser/Web server (Browser/Web_Server) pattern by traditional C/S model, and total system designs based on the WEB mode and realizes.Application server is responsible for managing business, and carries out exchanges data with bank accounting system, the man-machine interaction page is provided and controls operation flow, and protection system safety is monitored with equipment running status professional, and system is managed maintenance etc.Client standard browser hardware interface provides the interface of control self-service equipment hardware module for application server.
On physical arrangement, present embodiment and traditional C/S model do not have essential distinction.In addition,, do not need extra network rebuilding work on network physical, do not need extra hardware spending yet, have good exploitativeness so carry out the transition to the B/S pattern from C/S model because B/S pattern Self-Service application system does not change yet.As seen from Figure 1, under the B/S pattern, self-service terminal does not need to install client application, only needs browser, thereby has bypassed the management work of a large amount of client application, as installing, safeguard, upgrading or the like.Professional expansion is also only carried out at the application server end, and client need not to do any change.
Although without any difference, principle of work is far from each other on network physical for B/S pattern and C/S model.In C/S model, client application is most processing procedures that ATMC is responsible for whole service, comprises what each step should do, and should show what page, should write down which daily record or the like.But in the B/S pattern, situation but differs widely, because ATMC is abandoned, the whole service processing procedure is finished by application server fully, and client has only the standard browser hardware interface.This interface is used for application server provides control self-service equipment hardware module, as shown in Figure 2, because browser directly invocation facility hardware drive program goes to drive hardware module, therefore adopted the standard browser hardware interface, browser will for example be controlled card reader and accept to go out paper money, control with the bar printer prints with bar or the like with user's plug-in card, control paper money supplying module by the control of this interface realization to hardware module.
As for the application of server end, then be designed to a Web server, the function of its ATMP in possessing C/S model, also possess the repertoire of ATMC, that is to say that ATMP and ATMC have been united two into one.
Therefore in the B/S pattern, the principle of work of system can simply be described as: the user obtains Self-Service by the browser access application server on self-service equipment, the different different man-machine interaction pages of Web page representative, operation flow then is presented as the link order of the Web page.At the specific Web page, need to carry out specific action by the hardware module of standard browser hardware interface control self-service equipment.
The workflow of present embodiment Self-Service application system is described with the inquiry account balance and these the two kinds most typical Self-Service business of withdrawing the money below.1) system start-up
The startup of system is browsed from browser and is started the page, in starting the page, system carries out necessary initialization, for example initiating hardware module, application are used for the working key of safety certification etc., link is subsequently pointed to and is waited for the plug-in card page, this page is the starting point of Self-Service business, behind user's plug-in card, means the beginning (referring to Fig. 3) of Self-Service flow process.
System the unloading phase, start the page to the initialization of hardware and wait for that plug-in card page control card reader enters and wait for the plug-in card state, all be that the standard browser hardware interface by client carries out.2) inquiry account balance
But inquiry account balance business for the client provide the current remaining sum of account, available balance, the same day account information such as ATM Withdrawal Amount.The browser of this moment is contained on the multimedia inquiry machine, is equipped with in the browser by driving the browser hardware interface of hardware module control card reader.
Inquiry account balance operation flow mainly comprises plug-in card, tests card, inputs password, selects seven steps such as service, business datum preparation, business processing, demonstration as a result, as seen from Figure 4, its concrete operating procedure is: A, system start-up enter and wait for the plug-in card page; Behind B, the user's plug-in card, browser link is to testing the card page, log; C, the legitimacy by card authentication, differentiate Card Type and judge whether card is accepted; D, as being accepted, then be linked to the page that inputs password, accept the user and input password, and encrypt; E, be linked to the service selection page, accept user inquiring account balance service selection; F, be linked to business datum and prepare the page, preparation service is handled desired data; G, be linked to business processing page, manage business record traffic flowing water; H, judge whether business can be accepted; I, as being accepted, then be linked to display page as a result, show account information, log; The service selection page is got back in J, link afterwards; K, do not accept, then be linked to and move back the card page as being judged as of step C; L, move back card back link and get back to and wait for the plug-in card page; M, do not accept, then be linked to the service fail page, show error message as being judged as of step H; N, be linked to and move back the card page, move back the link of card back and get back to and wait for the plug-in card page.
In above process, when needs control hardware module is moved, as log, move back card etc., all realize by the standard browser hardware interface.
The business processing process comprises rightness of business authentication, with the account system swap data, send monitor data etc. to monitoring module.3) withdraw the money
The business of withdrawing the money is to go up the service of extracting cash for the client is provided at cash class self-service equipment (as ATM, automatic teller machine).This moment, browser was contained on the automatic teller machine, was equipped with in the described browser by driving the browser hardware interface of hardware module control card reader.
The operation flow of withdrawing the money mainly comprises plug-in card, tests card, inputs password, selects service, amount of money input, business datum preparation, business processing, go out paper money, send the paper money flow process, concrete steps following (referring to Fig. 5): A, system start-up enter and wait for the plug-in card page; Behind B, the user's plug-in card, the legitimacy of card authentication, differentiation Card Type; C, be linked to the page that inputs password, accept the user and input password, and encrypt; D, be linked to the service selection page, accept user's service selection of withdrawing the money; E, be linked to amount of money input page, accept user's input; F, be linked to business datum and prepare the page, preparation service is handled desired data; G, be linked to business processing page, manage business record traffic flowing water; H, judge whether business can be accepted; I, as being accepted, then be linked to out the paper money page, go out paper money, log; J, judge whether success of paper money; K, then be linked to and send the paper money page, send paper money, log as success; L, be linked to, print with bar with the bar printer page; M, do not accept, then be linked to the service fail page, show error message as being judged as of step H; The service selection page is got back in N, link; O, do not accept, then be linked to the service fail page, show error message as being judged as of step H; P, be linked to and move back the card page, move back the link of card back and get back to and wait for the plug-in card page; Q, unsuccessful as being judged as of step J then forwards to towards positive program.
In the above process, when needs control hardware module is moved, as go out paper money, give paper money, print with bar etc., all realize by the standard browser hardware interface.
The business processing process comprises rightness of business authentication, with the account system swap data, send monitor data etc. to monitoring module.
If go out the paper money failure, for example paper money case sky or paper money supplying module break down, and then will forward to dash just to handle, and dash another business in the Self-Service application system just.
In a word, compare B/S pattern tool with traditional C/S model Self-Service application system The function that following uniqueness is arranged: 1) owing to only need the standard browser hardware interface in client, therefore needing only each manufacturer provides The interface that meets standard, self-service equipment dissimilar, different brands can be at any time Connecting system provides Self-Service for the client everywhere. 2) because application concentrates on Web server, therefore be convenient to centralized management, reduced management Workload has improved the efficiency of management. 3) system expandability is greatly improved, and the one, because of concentrating of management, the 2nd, because The link change of the Web page, the easier realization of content update, the 3rd, Web server Resource can almost expand without restriction.

Claims (10)

1. the finance self-help based on WEB is served application system, comprise application server and standard browser hardware interface, it is characterized in that: described application server is for to carry out exchanges data with bank accounting system, the man-machine interaction page is provided and controls the application server of operation flow, described standard browser hardware interface is for controlling the standard browser hardware interface of client financial self-service equipment by driving hardware module, total system is core with the application server, the upper end is connected with bank accounting system by Leased line, and the lower end is connected with client standard browser hardware interface by Internet/Intranet.
2, according to the described finance self-help service application system based on WEB of claim 1, it is characterized in that: described standard browser hardware interface provides the hardware module of control self-service equipment for application server.
3, according to the described finance self-help service application system based on WEB of claim 1, it is characterized in that: described financial self-service equipment comprises cash class self-service equipment and noncash class self-service equipment.
4. according to the operation method of the described finance self-help service application system based on WEB of claim 1, it is characterized in that: described client financial self-service equipment is by the browser access application server, and obtains wherein resource information.
5, according to the described operation method of using based on the finance self-help service of WEB of claim 4, it is characterized in that: the described inquiry account balance that operates to, described browser is contained on the multimedia inquiry machine, be equipped with in the described browser by driving the browser hardware interface of hardware module control card reader, operating procedure is as follows: A, system start-up enter and wait for the plug-in card page; Behind B, the user's plug-in card, browser link is to testing the card page, log; C, the legitimacy by card authentication, differentiate Card Type and judge whether card is accepted; D, as being accepted, then be linked to the page that inputs password, accept the user and input password, and encrypt; E, be linked to the service selection page, accept user inquiring account balance service selection; F, be linked to business datum and prepare the page, preparation service is handled desired data; G, be linked to business processing page, manage business record traffic flowing water; H, judge whether business can be accepted; I, as being accepted, then be linked to display page as a result, show account information, log; The service selection page is got back in J, link afterwards; K, do not accept, then be linked to and move back the card page as being judged as of step C; L, move back card back link and get back to and wait for the plug-in card page; M, do not accept, then be linked to the service fail page, show error message as being judged as of step H; N, be linked to and move back the card page, move back the link of card back and get back to and wait for the plug-in card page.
6, according to the operation method of the described finance self-help service application system based on WEB of claim 5, it is characterized in that: in above process, comprise log, move back control hardware module action in being stuck in etc. and all realize by the standard browser hardware interface.
7, according to the operation method of the described finance self-help service application system based on WEB of claim 5, it is characterized in that: described business processing process comprises the rightness of business authentication, with the account system swap data, send monitor data to monitoring module.
8, according to the described operation method of serving application system based on the finance self-help of WEB of claim 5, it is characterized in that: described system start-up is browsed from browser and is started the page, then carry out initiating hardware module, application and be used for the working key etc. of safety certification, link is subsequently pointed to and is waited for the plug-in card page, the standard browser hardware interface that passes through client waits for that to hardware initialization plug-in card page control card reader enters the plug-in card state of waiting for simultaneously.
9, according to the described operation method of serving application system based on the finance self-help of WEB of claim 4, it is characterized in that: described operating to withdrawn the money, described browser is contained on the automatic teller machine, be equipped with in the described browser by driving the browser hardware interface of hardware module control card reader, operating procedure is as follows: A, system start-up enter and wait for the plug-in card page; Behind B, the user's plug-in card, the legitimacy of card authentication, differentiation Card Type; C, be linked to the page that inputs password, accept the user and input password, and encrypt; D, be linked to the service selection page, accept user's service selection of withdrawing the money; E, be linked to amount of money input page, accept user's input; F, be linked to business datum and prepare the page, preparation service is handled desired data; G, be linked to business processing page, manage business record traffic flowing water; H, judge whether business can be accepted; I, as being accepted, then be linked to out the paper money page, go out paper money, log; J, judge whether success of paper money; K, then be linked to and send the paper money page, send paper money, log as success; L, be linked to, print with bar with the bar printer page; M, do not accept, then be linked to the service fail page, show error message as being judged as of step H; The service selection page is got back in N, link; O, do not accept, then be linked to the service fail page, show error message as being judged as of step H; P, be linked to and move back the card page, move back the link of card back and get back to and wait for the plug-in card page; Q, unsuccessful as being judged as of step J then forwards to towards positive program.
10, according to the described operation method of serving application system based on the finance self-help of WEB of claim 9, it is characterized in that: in above process, comprise paper money, send paper money, print with the control hardware module action of bar etc. and all realize by the standard browser hardware interface.
CN 02138372 2002-09-29 2002-09-29 Application system of banking self-help service based on web and operational method Pending CN1416091A (en)

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Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100448215C (en) * 2004-06-30 2008-12-31 中国银行股份有限公司 Processing system between enterprise and bank service abutting joint
CN102622267A (en) * 2012-03-14 2012-08-01 深圳市紫金支点技术股份有限公司 Log acquisition method and system
CN103198553A (en) * 2013-03-08 2013-07-10 北京科创融安物联网科技有限公司 Coin exchange machine capable of automatically depositing and withdrawing
CN103530955A (en) * 2013-09-23 2014-01-22 柳州市圣诺科技有限公司 Financial self-service application system based on WEB and running method thereof
CN104679564A (en) * 2015-03-09 2015-06-03 浙江万朋网络技术有限公司 Method for starting application program by browser
CN112562217A (en) * 2020-12-16 2021-03-26 恒银金融科技股份有限公司 Flow engine design, communication mode and working method of self-service terminal control system
CN113900756A (en) * 2021-10-13 2022-01-07 珠海市新德汇信息技术有限公司 A desktop application method of C embedded B based on browser kernel
CN118397762A (en) * 2024-03-29 2024-07-26 国网浙江省电力有限公司双创中心 A self-service terminal for a state grid business hall

Cited By (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100448215C (en) * 2004-06-30 2008-12-31 中国银行股份有限公司 Processing system between enterprise and bank service abutting joint
CN102622267A (en) * 2012-03-14 2012-08-01 深圳市紫金支点技术股份有限公司 Log acquisition method and system
CN102622267B (en) * 2012-03-14 2014-11-12 深圳市紫金支点技术股份有限公司 Log acquisition method and system
CN103198553A (en) * 2013-03-08 2013-07-10 北京科创融安物联网科技有限公司 Coin exchange machine capable of automatically depositing and withdrawing
CN103198553B (en) * 2013-03-08 2016-01-13 北京科创融安物联网科技有限公司 Coin automatic depositing-withdrawing changer
CN103530955A (en) * 2013-09-23 2014-01-22 柳州市圣诺科技有限公司 Financial self-service application system based on WEB and running method thereof
CN104679564A (en) * 2015-03-09 2015-06-03 浙江万朋网络技术有限公司 Method for starting application program by browser
CN104679564B (en) * 2015-03-09 2017-09-26 浙江万朋教育科技股份有限公司 A kind of method for starting application program by browser
CN112562217A (en) * 2020-12-16 2021-03-26 恒银金融科技股份有限公司 Flow engine design, communication mode and working method of self-service terminal control system
CN113900756A (en) * 2021-10-13 2022-01-07 珠海市新德汇信息技术有限公司 A desktop application method of C embedded B based on browser kernel
CN118397762A (en) * 2024-03-29 2024-07-26 国网浙江省电力有限公司双创中心 A self-service terminal for a state grid business hall

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