CN112308687A - Method, device, equipment and storage medium for realizing automatic comment request of order - Google Patents
Method, device, equipment and storage medium for realizing automatic comment request of order Download PDFInfo
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- CN112308687A CN112308687A CN202011348961.3A CN202011348961A CN112308687A CN 112308687 A CN112308687 A CN 112308687A CN 202011348961 A CN202011348961 A CN 202011348961A CN 112308687 A CN112308687 A CN 112308687A
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0623—Electronic shopping [e-shopping] by investigating goods or services
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- G06Q30/0633—Managing shopping lists, e.g. compiling or processing purchase lists
- G06Q30/0635—Managing shopping lists, e.g. compiling or processing purchase lists replenishment orders; recurring orders
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Abstract
本发明提供了一种实现订单自动请求评论的方法、装置、设备及存储介质，其中，所述方法包括：创建请求评论策略；执行所述请求评论策略对订单进行筛选；获取满足所述请求评论策略的订单的订单号；通过预设的小工具生成所述订单号对应的请求评论链接；基于所述请求评论链接向所述订单号发送评论请求。本发明的实现订单自动请求评论的方法，能够根据请求评论策略筛选满足要求的订单自动请求评论，实现自动请求评论的操作，这一操作，大大降低了运营人力成本，提高卖家操作效率，在有效的时间内，向客户索取评论，提高了产品留评率，从而提升产品转化率。
The present invention provides a method, device, device and storage medium for automatically requesting comments for an order, wherein the method includes: creating a comment request strategy; executing the comment request strategy to screen orders; order number of the order of the strategy; generate a comment request link corresponding to the order number through a preset widget; send a comment request to the order number based on the request comment link. The method for automatically requesting comments for an order in the present invention can screen the orders that meet the requirements and automatically request comments according to the comment request strategy, and realize the operation of automatically requesting comments. Within the time limit, requesting reviews from customers increases the rate of product reviews, thereby increasing the conversion rate of products.
Description
Technical Field
The invention relates to the technical field of e-commerce management, in particular to a method, a device and a storage medium of a device for automatically requesting comments for an order.
Background
The left message and the comment are important determinants for judging whether the product is worthy of being purchased by the buyer. Most buyers can very carefully see the message comments when shopping on the E-commerce platform and then decide whether to buy the goods. To improve the list ranking, obtain good exposure, attract the really demanded buyer's interest, generate the purchase, more high-quality message comments must be obtained. The more the E-commerce platform reviews the product, the higher the level of the left word review will be, and the official of the E-commerce platform will judge the better the product is, so that the list ranking can be promoted. Obviously, obtaining good comments is a crucial link for making e-commerce.
At present, the existing comment requesting function of the e-commerce platform can only click on a single order to request a buyer for comment. The main advantage of operating a single order request comment on the e-commerce platform is that no account association problem is generated, because buyers can respectively log in a shop account and request comments for orders in the shop by a single click. The defects are mainly as follows: 1) the request comment email cannot be automated through the button, and if a seller needs to complete a large number of orders every day, it is very time-consuming to manually view each order and activate the comment email for each order; 2) the E-commerce platform only allows comments to be requested within hours or at most 4 days after the sale is completed, and comments can not be requested any more if no comments are requested within a limited time.
Accordingly, the prior art is yet to be improved and developed.
Disclosure of Invention
The invention mainly aims to solve the technical problems of complicated operation steps and low efficiency of the existing e-commerce management system for requesting order comments.
The invention provides a method for realizing automatic comment request of an order, which is applied to an e-commerce management system and comprises the following steps:
creating a request comment strategy;
executing the request comment strategy to screen the order;
acquiring an order number of an order meeting the request comment strategy;
generating a request comment link corresponding to the order number through a preset gadget;
and sending a comment request to the order number based on the request comment link.
Optionally, in a first implementation manner of the first aspect of the present invention, the creating request comment policy includes:
setting the source of order data;
setting a time interval of an order;
setting the execution time of the request comment strategy;
and setting the status of the order.
Optionally, in a second implementation manner of the first aspect of the present invention, after the creating the request comment policy, before the executing the request comment policy to filter the order, the method includes:
opening the small tool login shop account;
detecting whether parameter settings within the widget are normal.
Optionally, in a third implementation manner of the first aspect of the present invention, the detecting whether the parameter setting in the widget is normal includes:
detecting whether the gadget starts an automatic comment request function;
if the gadget starts the automatic comment requesting function, the e-commerce management system executes the comment requesting strategy at regular time to screen orders;
if the gadget does not start the automatic comment request function, manually triggering a collection button on the gadget to control an e-commerce management system to execute the comment request strategy to screen orders.
Optionally, in a fourth implementation manner of the first aspect of the present invention, the obtaining an order number of an order that satisfies the request comment policy includes:
if the order meeting the request comment strategy exists, detecting whether the order has already executed the operation of requesting comment;
if the order has already executed the operation of requesting for comment, continue to detect whether the order that has already executed the operation of requesting for comment requests for comment to succeed, if not, return the said order number to the said gadget.
Optionally, in a fifth implementation manner of the first aspect of the present invention, after sending a comment request to the order number according to the request comment link, the method further includes: an identification of the requested review is added after the order number.
Optionally, in a sixth implementation manner of the first aspect of the present invention, after sending a comment request to the order number according to the request comment link, the method further includes:
and collecting feedback comment information, and optimizing the products in the order based on the comment information.
The second aspect of the present invention provides an apparatus for implementing automatic comment request for an order, where the apparatus for implementing automatic comment request for an order includes:
the creating module is used for creating a request comment strategy;
the execution module is used for executing the request comment strategy to screen the order;
the acquisition module is used for acquiring the order number of the order meeting the request comment strategy;
the link module is used for generating a request comment link corresponding to the order number through a preset gadget;
and the sending module is used for sending a comment request to the order number based on the request comment link.
The third aspect of the present invention provides an apparatus for implementing automatic comment request of an order, where the apparatus for implementing automatic comment request of an order includes: a memory having instructions stored therein and at least one processor, the memory and the at least one processor interconnected by a line;
the at least one processor invokes the instructions in the memory to cause the apparatus for realizing automatic request for comments on an order to execute the method for realizing automatic request for comments on an order as described in any one of the above.
A fourth aspect of the present invention provides a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements a method of implementing an automatic order request review as recited in any of the above.
Has the advantages that: the invention provides a method, a device, equipment and a storage medium for realizing automatic comment request of an order, wherein the method comprises the following steps: creating a request comment strategy; executing the request comment strategy to screen the order; acquiring an order number of an order meeting the request comment strategy; generating a request comment link corresponding to the order number through a preset gadget; and sending a comment request to the order number based on the request comment link. The method for realizing automatic comment request of the order can screen the automatic comment request of the order meeting the requirements according to the comment request strategy, realize the operation of automatically requesting the comment, greatly reduce the operation labor cost, improve the operation efficiency of the seller, ask for the comment from the client in the effective time, improve the comment retention rate of the product, and further improve the product conversion rate.
Drawings
FIG. 1 is a schematic diagram of an embodiment of a method for automatically requesting comments for an order according to the present invention;
FIG. 2 is a schematic diagram of an embodiment of an apparatus for automatically requesting comments in an order according to the present invention;
FIG. 3 is a schematic diagram of an embodiment of an apparatus for automatically requesting comments in an order according to the present invention.
Detailed Description
The embodiment of the invention provides a method, a device, equipment and a storage medium for automatically requesting comments for an order.
The terms "first," "second," "third," "fourth," and the like in the description and in the claims, as well as in the drawings, if any, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It will be appreciated that the data so used may be interchanged under appropriate circumstances such that the embodiments described herein may be practiced otherwise than as specifically illustrated or described herein. Furthermore, the terms "comprises," "comprising," or "having," and any variations thereof, are intended to cover non-exclusive inclusions, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
For convenience of understanding, a specific flow of the embodiment of the present invention is described below, and with reference to fig. 1, a first aspect of the present invention provides a method for implementing an automatic request for comments on an order, which is applied to an e-commerce management system, where the method includes:
s100, creating a request comment strategy;
s200, executing the request comment strategy to screen orders;
s300, acquiring an order number of an order meeting the request comment strategy;
s400, generating a request comment link corresponding to the order number through a preset gadget;
and S500, sending a comment request to the order number based on the request comment link.
Specifically, the method for automatically requesting comments for orders comprises the steps of firstly setting a request comment strategy, secondly screening orders meeting conditions through service, then judging whether a gadget is started or not through source channel dimension and the setting is normal, then judging whether an automatic request comment is started or not, then carrying out the strategy to screen the orders, judging whether the orders are the orders meeting the conditions or not, then judging whether the orders have successfully executed the request comment or not, if not, transmitting the order numbers to the gadget, assembling links and collecting the gadgets, feeding collected results back to a supplier management system, and finally finishing.
The invention can realize the automation of requesting comments, and the system can automatically request comments according to the order which meets the strategy by screening according to the strategy, thereby realizing the operation of automatically requesting comments in batches, greatly reducing the cost of operating manpower, improving the operating efficiency of sellers, asking for comments from customers in effective time, improving the product comment rate and further improving the product conversion rate.
In an optional implementation manner of the first aspect of the present invention, the creating request comment policy includes:
setting the source of order data;
setting a time interval of an order;
setting the execution time of the request comment strategy;
and setting the status of the order.
In the embodiment, the requested comment strategy is rich and complete in content, and the use requirements of different customers are met. Of course, the request comment policy in the invention includes, but is not limited to, the above-mentioned several policies, and also includes, for example, the logistics distribution status, whether the e-commerce platform logistics distribution warehouse delivers orders or self-delivers orders; the order state, namely the order state of refund and exchange goods is to be checked, and no comment is required as long as the order is to be checked; and clients who have joined the blacklist do not request comments; the detailed strategy type can effectively help the seller to obtain more high-quality comments, and meanwhile, the risk of obtaining medium-quality and poor-quality comments is reduced.
In an optional implementation manner of the first aspect of the present invention, after the creating of the request comment policy, before the executing of the request comment policy and the screening of the order, the creating of the request comment policy includes:
opening the small tool login shop account;
detecting whether parameter settings within the widget are normal.
In this embodiment, the automatic comment requesting function of the present invention requests comments by using a comment requesting gadget according to a comment requesting policy created in the e-commerce management system, and configures, at an early stage, a comment requesting policy created in the e-commerce management system, and opens the gadget to log in the shop account.
In an alternative implementation manner of the first aspect of the present invention, the detecting whether the parameter setting in the gadget is normal includes:
detecting whether the gadget starts an automatic comment request function;
if the gadget starts the automatic comment requesting function, the e-commerce management system executes the comment requesting strategy at regular time to screen orders;
if the gadget does not start the automatic comment request function, manually triggering a collection button on the gadget to control an e-commerce management system to execute the comment request strategy to screen orders.
In this embodiment, after the early configuration is completed, the system will perform the following operations:
1) detecting whether a request comment gadget is started or not, whether the parameter setting of the gadget is normal or not, and if the gadget is started and the parameter setting is normal, continuously detecting whether an automatic acquisition request comment is started or not;
2) the method comprises the steps that a strategy is started, automatic collection comments are started, a system executes collection according to a timing service, a request comment strategy is executed to screen orders, whether orders meeting the strategy exist is checked, if orders meeting the strategy exist, whether orders have already executed operation of requesting comments is checked, whether orders executing the request comment operation request comments succeed or not is detected, if orders do not succeed, an order number is returned to a request comment gadget, the gadget assembles link collection, then a collection result is fed back to a match box ERP, and sales can check whether the request comments succeed or not in a request comment strategy interface.
3) Not opening the automatic collection comment: the method comprises the steps that a strategy is started, a widget is not started automatically, whether an acquisition button is triggered manually or not is checked, if yes, a request comment strategy is executed to screen orders, whether orders meeting the strategy exist or not is checked, if orders meeting the strategy exist, whether orders which have already executed the request comment operation or not is checked, whether the orders which have executed the request comment operation have successfully requested the comment is detected, if not, the order number is returned to the request comment widget, the widget is assembled and linked to be acquired, then the acquisition result is fed back to an E-commerce management system, and whether the request comment is successfully requested or not can be checked in a request comment strategy interface through selling.
In an optional implementation manner of the first aspect of the present invention, the executing the request comment policy to filter the order includes:
the exclusion platform limits that the order can not be requested to be commented, and excludes the order number which is requested and successful in the system by default;
the exclusion policy limits may not request a review of orders, by default excluding orders that are not associated with system SKUs.
In an optional implementation manner of the first aspect of the present invention, the obtaining an order number of an order that satisfies the request comment policy includes:
if the order meeting the request comment strategy exists, detecting whether the order has already executed the operation of requesting comment;
if the order has already executed the operation of requesting for comment, continue to detect whether the order that has already executed the operation of requesting for comment requests for comment to succeed, if not, return the said order number to the said gadget.
In an optional implementation manner of the first aspect of the present invention, the generating, by a preset gadget, the request comment link corresponding to the order number includes:
according to the acquired site domain name, order number and market ID, assembling acquisition request comment links as follows:
https://sellercentral.amazon.com/messaging/reviewsorderId＝702-6593194-3111107&marketplaceId＝A1AM78C64UM0Y8；
wherein market IDs are obtained through a database table, one has 16 markets, field names: appidmarkplaceid.
In an optional implementation manner of the first aspect of the present invention, after sending a comment request to the order number according to the request comment link, the method further includes: an identification of the requested review is added after the order number. In this embodiment, finally, the product corresponding to the order requesting for comment displays a comment requesting identifier on the e-commerce management system interface, which represents that the product has been operated to request for comment.
In an optional implementation manner of the first aspect of the present invention, after sending a comment request to the order number according to the request comment link, the method further includes: and collecting feedback comment information, and optimizing the products in the order based on the comment information. In this embodiment, the sales may focus on the outcome of the product request review for a product of particular interest, again optimizing its own product.
In summary, the main features of the present invention are: 1) the automation of order request comments of the Amazon platform is realized, and automatic batch request comments are realized. 2) And two modes of automatically requesting comments and manually commenting are supported. 3) And customizing comment strategy content, and screening orders meeting the conditions to automatically request comments. 4) The product requesting the comment returns a result of whether the request is successful, and the order list management page displays a comment request identifier.
Referring to fig. 2, a second aspect of the present invention provides an apparatus for implementing an automatic comment request for an order, where the apparatus for implementing an automatic comment request for an order includes:
a creating module 10, configured to create a request comment policy;
the execution module 20 is used for executing the request comment strategy to filter the order;
an obtaining module 30, configured to obtain an order number of an order that satisfies the request comment policy;
the link module 40 is used for generating a request comment link corresponding to the order number through a preset gadget;
and the sending module 50 is used for sending a comment request to the order number based on the request comment link.
In an optional implementation manner of the second aspect of the present invention, the apparatus for implementing automatic comment request for an order further includes:
the setting module is used for setting the source of the order data; setting a time interval of an order; setting the execution time of the request comment strategy; and setting the status of the order.
In an optional implementation manner of the second aspect of the present invention, the apparatus for implementing automatic comment request for an order further includes:
the login module is used for starting the small tool to log in the shop account;
and the detection module is used for detecting whether the parameter setting in the small tool is normal or not.
In an optional implementation manner of the second aspect of the present invention, the detecting module is further configured to detect whether the gadget starts an automatic comment requesting function; if the gadget starts the automatic comment requesting function, the e-commerce management system executes the comment requesting strategy at regular time to screen orders; if the gadget does not start the automatic comment request function, manually triggering a collection button on the gadget to control an e-commerce management system to execute the comment request strategy to screen orders.
In an optional implementation manner of the second aspect of the present invention, the obtaining module is further configured to detect whether an order meeting the request comment policy has already performed a comment requesting operation if the order exists;
if the order has already executed the operation of requesting for comment, continue to detect whether the order that has already executed the operation of requesting for comment requests for comment to succeed, if not, return the said order number to the said gadget.
In an optional implementation manner of the second aspect of the present invention, the apparatus for implementing automatic comment request for an order further includes:
and the identification module is used for adding the identification of the requested comment after the order number.
In an optional implementation manner of the second aspect of the present invention, the apparatus for implementing automatic comment request for an order further includes:
and the feedback module is used for collecting feedback comment information and optimizing the products in the order based on the comment information.
Fig. 2 describes the apparatus for implementing an automatic order request comment in the embodiment of the present invention in detail from the perspective of a modular functional entity, and the apparatus for implementing an automatic order request comment in the embodiment of the present invention in detail from the perspective of hardware processing is described below.
Fig. 3 is a schematic structural diagram of an apparatus for implementing an automatic order request for comment, which may generate a relatively large difference due to different configurations or performances, according to an embodiment of the present invention, and may include one or more processors 60 (CPUs) (e.g., one or more processors) and a memory 70, and one or more storage media 80 (e.g., one or more mass storage devices) for storing applications or data. The memory and storage medium may be, among other things, transient or persistent storage. The program stored on the storage medium may include one or more modules (not shown), each of which may include a series of instruction operations for implementing an apparatus for automatically requesting comments for an order. Still further, the processor may be configured to communicate with the storage medium to execute a series of instruction operations in the storage medium on a device implementing the automatic order request review.
The apparatus implementing the automatic order request review may also include one or more power supplies 90, one or more wired or wireless network interfaces 100, one or more input-output interfaces 110, and/or one or more operating systems, such as Windows Server, Mac OS X, Unix, Linux, FreeBSD, etc. Those skilled in the art will appreciate that the configuration of the apparatus for implementing the automatic order request review illustrated in FIG. 3 does not constitute a limitation of the apparatus for implementing the automatic order request review, and may include more or fewer components than those illustrated, or some components in combination, or a different arrangement of components.
The present invention also provides a computer readable storage medium, which may be a non-volatile computer readable storage medium, which may also be a volatile computer readable storage medium, having stored therein instructions, which, when run on a computer, cause the computer to perform the steps of the method for implementing an automatic order request for comments.
It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses, and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a read-only memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A method for realizing automatic comment request of an order is applied to an e-commerce management system and is characterized by comprising the following steps:
creating a request comment strategy;
executing the request comment strategy to screen the order;
acquiring an order number of an order meeting the request comment strategy;
generating a request comment link corresponding to the order number through a preset gadget;
and sending a comment request to the order number based on the request comment link.
2. The method for realizing automatic request for comments in an order according to claim 1, wherein the creating request for comments policy comprises:
setting the source of order data;
setting a time interval of an order;
setting the execution time of the request comment strategy;
and setting the status of the order.
3. The method for realizing automatic request for comments in an order according to claim 1, wherein after the creating of the request comment policy, the executing of the request comment policy before the screening of the order comprises:
opening the small tool login shop account;
detecting whether parameter settings within the widget are normal.
4. The method for realizing automatic request for comments in an order according to claim 3, wherein the detecting whether the parameter setting in the gadget is normal comprises:
detecting whether the gadget starts an automatic comment request function;
if the gadget starts the automatic comment requesting function, the e-commerce management system executes the comment requesting strategy at regular time to screen orders;
if the gadget does not start the automatic comment request function, manually triggering a collection button on the gadget to control an e-commerce management system to execute the comment request strategy to screen orders.
5. The method for realizing automatic request for comments in an order according to claim 1, wherein the obtaining of the order number of the order satisfying the request for comments policy comprises:
if the order meeting the request comment strategy exists, detecting whether the order has already executed the operation of requesting comment;
if the order has already executed the operation of requesting for comment, continue to detect whether the order that has already executed the operation of requesting for comment requests for comment to succeed, if not, return the said order number to the said gadget.
6. The method for realizing automatic comment request of an order according to claim 1, wherein after sending a comment request to the order number according to the comment request link, the method further comprises: an identification of the requested review is added after the order number.
7. The method for realizing automatic comment request of an order according to claim 1, wherein after sending a comment request to the order number according to the comment request link, the method further comprises:
and collecting feedback comment information, and optimizing the products in the order based on the comment information.
8. An apparatus for implementing automatic request for comment of an order, comprising:
the creating module is used for creating a request comment strategy;
the execution module is used for executing the request comment strategy to screen the order;
the acquisition module is used for acquiring the order number of the order meeting the request comment strategy;
the link module is used for generating a request comment link corresponding to the order number through a preset gadget;
and the sending module is used for sending a comment request to the order number based on the request comment link.
9. An apparatus for implementing automatic comment request of an order, comprising: a memory having instructions stored therein and at least one processor, the memory and the at least one processor interconnected by a line;
the at least one processor invokes the instructions in the memory to cause the apparatus for enabling automatic request for comments for orders to perform the method for enabling automatic request for comments for orders as claimed in any one of claims 1-7.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the method of carrying out an automatic request for comments of an order according to any one of claims 1 to 7.
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