CN111932055A - Property facility management system based on TnPM - Google Patents
Property facility management system based on TnPM Download PDFInfo
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Abstract
本发明涉及一种基于TnPM的物业设施管理系统,其括用于存储物业设施信息的物业设施信息系统、存储物业设施维护人员信息的物业设施维护人员管理系统、以及物业设施维护系统。本发明具有能够提高物业管理水平,提高物业工作效率的效果。
The invention relates to a TnPM-based property facility management system, which includes a property facility information system for storing property facility information, a property facility maintenance personnel management system for storing property facility maintenance personnel information, and a property facility maintenance system. The invention has the effects of improving the property management level and improving the property work efficiency.
Description
技术领域technical field
本发明涉及物业设施管理技术的技术领域,尤其是涉及一种基于TnPM的物业设施管理系统。The invention relates to the technical field of property facility management technology, in particular to a TnPM-based property facility management system.
背景技术Background technique
目前TnPM管理系统是全面规范化生产维护管理系统的简称,TnPM 是以物业设施综合效率和完全有效生产率为目标,以全系统的预防维修为载体,以员工的行为规范为过程,全体人员参与为基础的生产和物业设施保养维修体制。At present, the TnPM management system is the abbreviation of the comprehensive and standardized production and maintenance management system. TnPM is based on the comprehensive efficiency and complete effective productivity of property facilities, the preventive maintenance of the whole system as the carrier, the behavioral norms of employees as the process, and the participation of all personnel as the basis. Production and property facilities maintenance and repair system.
现有申请号为201811613473.3的中国发明,该发明公开了一种物业设施物业设施管理系统及方法,其主要技术方案要点包括:工单生成模块,用于监听是否发生工单生成的触发事件,并在监听到触发事件后,生成与触发事件相对应的工单;工单分配模块,用于根据预设的工单分配方式,将工单分配给目标处理人,并下发至目标处理人对应的处理终端;工单处理模块,用于在接收到处理终端基于工单上传的处理信息后,生成与该工单对应的工单处理结果信息。The existing Chinese invention with the application number of 201811613473.3 discloses a property facility and property facility management system and method. The main technical solutions of the invention include: a work order generation module, which is used to monitor whether a trigger event for work order generation occurs, and After listening to the trigger event, a work order corresponding to the trigger event is generated; the work order allocation module is used to allocate the work order to the target handler according to the preset work order allocation method, and send it to the corresponding target handler The processing terminal; the work order processing module is used to generate work order processing result information corresponding to the work order after receiving the processing information uploaded by the processing terminal based on the work order.
上述中的现有技术方案存在以下缺陷:在实际运行过程中,当需要运行维护的物业设施较多时,由于这些物业设施的运维标准、运维方式、设置位置均不相同,上述发明不能够依据问题物业设施信息规划维护顺序,如问题物业设施位置不清导致维修人员到处寻找问题物业设施,造成实际无意义的行走路径过多,降低工作效率。The above-mentioned prior art solutions have the following defects: in the actual operation process, when there are many property facilities that need to be operated and maintained, since the operation and maintenance standards, operation and maintenance methods, and installation locations of these property facilities are all different, the above-mentioned invention cannot be implemented. The maintenance sequence is planned according to the information of the problem property facilities. If the location of the problem property facilities is unclear, the maintenance personnel will search for the problem property facilities everywhere, resulting in too many practical and meaningless walking paths and reducing the work efficiency.
发明内容SUMMARY OF THE INVENTION
针对现有技术存在的不足,本发明的目的之一是提供一种基于TnPM的物业设施管理系统,能够提高物业工作效率。Aiming at the deficiencies of the prior art, one of the purposes of the present invention is to provide a TnPM-based property facility management system, which can improve the property work efficiency.
本发明的上述发明目的是通过以下技术方案得以实现的:The above-mentioned purpose of the present invention is achieved through the following technical solutions:
一种基于TnPM的物业设施管理系统,包括物业设施信息系统、物业设施维护人员管理系统以及物业设施维护系统,A TnPM-based property facility management system, including a property facility information system, a property facility maintenance personnel management system, and a property facility maintenance system,
所述物业设施信息系统存储物业设施信息并获取故障设施信息;The property facility information system stores property facility information and acquires faulty facility information;
所述物业设施维护人员管理系统存储物业设施维护人员的信息;The property and facility maintenance personnel management system stores the information of the property and facility maintenance personnel;
所述物业设施维护系统根据所述物业设施信息系统存储的物业设施信息,以及物业设施维护人员管理系统存储的物业设施维护人员的信息,当获取故障设施信息时,为每一维护人员分配维护任务,且对每一维护人员的维护任务执行顺序进行排列组合,并根据维护任务执行顺序的排列组合计算每一排列组合的路径行走量,并将路径行走量最小的维护任务执行顺序设为最短任务行走路径。According to the property facility information stored in the property facility information system and the property facility maintenance personnel information stored in the property facility maintenance personnel management system, the property facility maintenance system assigns maintenance tasks to each maintenance personnel when acquiring faulty facility information , and arrange and combine the maintenance task execution order of each maintenance personnel, and calculate the path travel amount of each arrangement and combination according to the arrangement and combination of the maintenance task execution order, and set the maintenance task execution order with the smallest path travel amount as the shortest task. walking path.
通过采用上述技术方案,物业设施信息系统存储物业设施信息以及物业设施维护人员管理系统存储维护人员信息后,物业设施维护系统根据所述物业设施信息系统存储的物业设施信息,以及物业设施维护人员管理系统存储的物业设施维护人员的信息为每一维护人员分配维护任务,并按照最短任务行走路径规划每一维护人员的维护任务执行顺序,避免物业设施维护任务错误派发导致的维护任务重复进行以及维护任务执行顺序不合理导致的维护效率低等问题,提高物业设施管理水平,进而提高物业工作效率。By adopting the above technical solution, after the property facility information system stores the property facility information and the property facility maintenance personnel management system stores the maintenance personnel information, the property facility maintenance system stores the property facility information according to the property facility information system, and the property facility maintenance personnel manages The information of the maintenance personnel of the property and facilities stored in the system assigns maintenance tasks to each maintenance personnel, and plans the maintenance task execution sequence of each maintenance personnel according to the shortest task walking path, so as to avoid the duplication of maintenance tasks and maintenance caused by the wrong assignment of maintenance tasks of the property and facilities. Problems such as low maintenance efficiency caused by unreasonable task execution sequence, improve the management level of property facilities, and then improve the work efficiency of the property.
本发明在一较佳示例中可以进一步配置为:所述物业设施信息系统包括:In a preferred example, the present invention can be further configured as: the property facility information system includes:
物业设施信息模块,存储物业设施信息,所述物业设施信息至少包括物业设施位置信息;A property facility information module, storing property facility information, where the property facility information at least includes property facility location information;
物业设施定位模块,对物业设施进行定位,并根据物业设施信息将定位结果与物业设施信息进行对比;当定位结果与物业设施信息相同时,输出定位合格信息;当所述物业设施维护系统接收到定位合格信息后,所述物业设施维护系统分配维护任务并进行路径规划;The property facility positioning module locates the property facilities, and compares the positioning result with the property facility information according to the property facility information; when the positioning result is the same as the property facility information, it outputs the positioning qualified information; when the property facility maintenance system receives After locating the qualified information, the property facility maintenance system assigns maintenance tasks and performs path planning;
物业设施运行监控模块,获取物业设施运行的状态数据,并检测获取的数据以判断物业设施是否正常运行;当检测到物业设施运行故障时,输出故障物业设施信息。The property facility operation monitoring module obtains the status data of the property facility operation, and detects the acquired data to judge whether the property facility is operating normally; when the property facility operation failure is detected, it outputs the faulty property facility information.
通过采用上述技术方案,物业设施信息模块存储物业设施信息,物业设施定位模块根据物业设施信息对物业设施进行定位,同时物业设施运行监控模块获取物业设施运行的状态数据,并检测获取的数据以判断物业设施是否正常运行;当检测到物业设施运行故障时,输出故障物业设施信息;随后当接收到故障物业设施信息或物业设施运行的状态数据时,物业设施维护系统根据物业设施定位模块的定位结果以及物业设施信息进行路径规划,由于预先对物业设施运行状态、位置以及物业设施的故障原因进行监控,从而避免出现物业设施信息错误的情况,从而能够对物业设施进行准确维护。By adopting the above technical solution, the property facility information module stores the property facility information, the property facility location module locates the property facility according to the property facility information, and the property facility operation monitoring module obtains the status data of the property facility operation, and detects the acquired data to judge Whether the property facilities are operating normally; when detecting the operation failure of the property facilities, output the information of the faulty property facilities; then when receiving the information of the faulty property facilities or the status data of the operation of the property facilities, the property facility maintenance system will locate the property facilities according to the location results of the facility location module. As well as the property facility information for path planning, due to the pre-monitoring of the property facility operation status, location and the cause of the property facility failure, the property facility information error can be avoided, so that the property facility can be accurately maintained.
本发明在一较佳示例中可以进一步配置为:所述物业设施运行监控模块包括:In a preferred example, the present invention can be further configured as: the property facility operation monitoring module includes:
运行数据采集模块,采集物业设施运行环境数据及物业设施运行数据;The operation data collection module collects the operation environment data of the property facilities and the operation data of the property facilities;
运行数据测试模块,根据运行数据采集模块采集的数据进行模拟测试以判定物业设施是否处于正常工作状态,当测试到采集的数据不符合要求时,则判定物业设施运行故障并输出故障物业设施信息。The operation data test module conducts a simulation test according to the data collected by the operation data acquisition module to determine whether the property facilities are in normal working state. When the collected data does not meet the requirements, it determines the operation failure of the property facilities and outputs the faulty property facilities information.
通过采用上述技术方案,运行数据采集模块采集物业设施运行环境数据及物业设施运行数据,随后运行数据测试模块根据运行数据采集模块采集的数据进行模拟测试以判定物业设施是否处于正常工作状态;其中,当测试到采集的数据不符合要求时,则判定物业设施运行故障并输出故障物业设施信息,否则判定物业设施运行正常并输出物业设施正常信息,从而实现对物业设施运行状态的监控。By adopting the above technical solution, the operation data collection module collects the operation environment data of the property facilities and the operation data of the property facilities, and then the operation data test module performs a simulation test according to the data collected by the operation data collection module to determine whether the property facilities are in a normal working state; wherein, When the collected data does not meet the requirements, it is determined that the operation of the property facilities is faulty and the information of the faulty property facilities is output; otherwise, the operation of the property facilities is determined to be normal and the normal information of the property facilities is output, so as to realize the monitoring of the operation status of the property facilities.
本发明在一较佳示例中可以进一步配置为:所述物业设施维护系统包括:In a preferred example, the present invention can be further configured as: the property and facility maintenance system includes:
故障方案存储模块,用于存储不同种类物业设施的故障数据以及对应故障处理方案;The fault scheme storage module is used to store fault data of different types of property facilities and corresponding fault handling schemes;
维护方案规划模块,根据所述不同种类物业设施的信息、维护人员信息以及对应故障处理方案分配维护任务并确定每一维护人员的维护任务执行顺序。The maintenance scheme planning module allocates maintenance tasks and determines the execution order of each maintenance staff's maintenance tasks according to the information of the different types of property facilities, maintenance personnel information and corresponding fault handling schemes.
通过采用上述技术方案,当接收到故障物业设施信息时,维护方案规划模块根据故障方案存储模块存储的不同种类物业设施的故障数据以及对应故障处理方案以及维护人员信息派发维护任务并进行维护顺序和路径计算,从而避免物业设施维护任务错误派发以及维护顺序的不合理,提高物业管理水平。By adopting the above technical solution, when receiving the faulty property facility information, the maintenance scheme planning module dispatches maintenance tasks and performs maintenance sequence and maintenance according to the fault data of different types of property facilities stored in the fault scheme storage module, the corresponding fault handling schemes and the maintenance personnel information. Route calculation, so as to avoid wrong distribution of maintenance tasks of property facilities and unreasonable maintenance sequence, and improve the level of property management.
本发明在一较佳示例中可以进一步配置为:所述维护方案规划模块包括路径规划模块,所述路径规划模块包括:In a preferred example of the present invention, it can be further configured that: the maintenance plan planning module includes a path planning module, and the path planning module includes:
维护路径障碍监控模块,监控维护路径是否存在障碍物,且当维护路径存在障碍物时,输出路径障碍信息;The maintenance path obstacle monitoring module monitors whether there are obstacles in the maintenance path, and outputs the path obstacle information when there are obstacles in the maintenance path;
维护路径规划模块,根据所述不同种类物业设施的信息、维护人员信息以及对应故障处理方案确定物业设施维护顺序,且当接收到故障物业设施信息时,依据故障位置、物业设施位置、维护人员位置信息规划维护路径;每当接收到路径障碍信息后,所述维护路径规划模块根据路径障碍信息、维护人员当前位置信息、故障设施位置信息重新规划规划维护路径,并将新的维护路径替换前一个维护路径。The maintenance path planning module determines the maintenance sequence of the property facilities according to the information of the different types of property facilities, the information of the maintenance personnel and the corresponding fault handling plan, and when receiving the information of the faulty property facilities, according to the location of the fault, the location of the property facilities, and the position of the maintenance personnel Information planning and maintenance path; each time after receiving path obstacle information, the maintenance path planning module re-plans and plans a maintenance path according to the path obstacle information, the current location information of the maintenance personnel, and the location information of the faulty facility, and replaces the previous maintenance path with the new maintenance path maintenance path.
通过采用上述技术方案,维护路径规划模块根据不同种类物业设施的信息、维护人员信息以及对应故障处理方案确定物业设施维护顺序,随后当维护路径障碍监控模块监控到维护路径存在障碍物时,维护路径障碍监控模块输出路径障碍信息;当维护路径规划模块接收到路径障碍信息时,维护路径规划模块根据路径障碍信息重新规划规划维护路径和设施维护顺序,并将新的维护路径替换前一个维护路径,从而避免因障碍物存在导致实际维护路径延长,提高物业工作效率。By adopting the above technical solution, the maintenance path planning module determines the maintenance sequence of the property facilities according to the information of different types of property facilities, the maintenance personnel information and the corresponding fault handling plan, and then when the maintenance path obstacle monitoring module monitors that there is an obstacle in the maintenance path, the maintenance path The obstacle monitoring module outputs the path obstacle information; when the maintenance route planning module receives the route obstacle information, the maintenance route planning module re-plans the maintenance route and facility maintenance sequence according to the route obstacle information, and replaces the previous maintenance route with the new maintenance route. Thereby avoiding the extension of the actual maintenance path due to the existence of obstacles, and improving the work efficiency of the property.
本发明在一较佳示例中可以进一步配置为:所述路径规划模块还包括巡检路径规划模块,所述巡检路径规划模块根据所述不同种类物业设施的信息、维护人员信息以及路径障碍信息为每一维护人员分配日常巡检任务并规划巡检路径。In a preferred example of the present invention, it may be further configured that: the path planning module further includes an inspection path planning module, and the inspection path planning module is based on the information of the different types of property facilities, maintenance personnel information and path obstacle information Assign daily inspection tasks to each maintainer and plan inspection paths.
通过采用上述技术方案,当未出现物业设施故障时,巡检路径规划模块根据不同种类物业设施的信息、维护人员信息以及路径障碍信息规划巡检路径,从而实现对物业设施的日常巡检,提高物业管理水平。By adopting the above technical solution, when there is no property facility failure, the inspection path planning module plans the inspection path according to the information of different types of property facilities, maintenance personnel information and path obstacle information, so as to realize the daily inspection of the property facilities and improve the Property management level.
本发明在一较佳示例中可以进一步配置为:所述维护方案规划模块还包括维护辅助模块,所述维护辅助模块包括:In a preferred example of the present invention, it can be further configured that: the maintenance scheme planning module further includes a maintenance auxiliary module, and the maintenance auxiliary module includes:
维护人员识别模块,根据维护人员信息对维护人员的到位情况进行检测;当监控到维护人员进入识别范围时,对维护人员的身份进行识别;当识别到维护人员身份符合维护人员信息时,输出识别信息;The maintenance personnel identification module detects the availability of the maintenance personnel according to the maintenance personnel information; when monitoring the maintenance personnel entering the identification range, the identity of the maintenance personnel is identified; when it is recognized that the identity of the maintenance personnel matches the maintenance personnel information, the output identification information;
维护人员到位提示模块,根据所述维护人员识别模块的识别信息对故障设施所在位置进行提示;当检测到维护人员识别模块输出识别信息时,输出提示信号以提示故障物业设施所在位置。The maintenance personnel in-place prompt module, according to the identification information of the maintenance personnel identification module, prompts the location of the faulty facility; when it is detected that the maintenance personnel identification module outputs the identification information, a prompt signal is output to indicate the location of the faulty property facility.
通过采用上述技术方案,当维护人员识别模块检测到维护人员进入识别范围时,维护人员识别模块对维护人员的身份进行识别;当维护人员识别模块识别到维护人员身份符合维护人员信息时,维护人员识别模块输出识别信息;同时当维护人员到位提示模块检测到维护人员识别模块输出识别信息时,维护人员到位提示模块输出提示信号以提示故障物业设施所在位置,从而使维护人员快速发现故障设施所在位置,提高故障物业设施维护效率。By adopting the above technical solution, when the maintenance personnel identification module detects that the maintenance personnel has entered the identification range, the maintenance personnel identification module identifies the identity of the maintenance personnel; when the maintenance personnel identification module identifies that the maintenance personnel identity matches the maintenance personnel information, the maintenance personnel The identification module outputs identification information; at the same time, when the maintenance personnel in-place prompt module detects that the maintenance personnel identification module outputs identification information, the maintenance personnel in-place prompt module outputs a prompt signal to indicate the location of the faulty property facility, so that the maintenance personnel can quickly find the location of the faulty facility. , to improve the maintenance efficiency of faulty property facilities.
本发明在一较佳示例中可以进一步配置为:所述任务管理模块包括:In a preferred example, the present invention can be further configured as: the task management module includes:
工单录入模块,根据物业设施维护任务生成工单;The work order entry module generates work orders according to the maintenance tasks of property facilities;
工单派发模块,根据物业设施维护任务向对应维护人员派发工单;The work order distribution module distributes work orders to corresponding maintenance personnel according to the maintenance tasks of property facilities;
工单接收模块,用于接收工单派发模块输出的工单。The work order receiving module is used to receive the work order output by the work order dispatching module.
通过采用上述技术方案,工单录入模块根据物业设施维护任务生成工单,并通过工单派发模块将工单派发给对应维护人员,再通过工单接收模块接收工单派发模块输出的工单,实现对物业设施维护任务的派发,避免物业设施维护任务的错误派发,提高物业管理水平。By adopting the above technical solution, the work order entry module generates work orders according to the maintenance tasks of the property facilities, and distributes the work orders to the corresponding maintenance personnel through the work order distribution module, and then receives the work orders output by the work order distribution module through the work order receiving module. Realize the distribution of property and facility maintenance tasks, avoid the wrong distribution of property and facility maintenance tasks, and improve the level of property management.
本发明在一较佳示例中可以进一步配置为:所述任务管理模块还包括工单跟踪模块,当所述物业设施运行监控模块获取到故障物业设施运行数据时将故障物业设施运行数据与预设数据进行对比,当故障物业设施运行数据与预设数据相同时,则判断故障物业设施运行数据正常,随后所述工单跟踪模块判定故障消除并向工单派发模块和工单接收模块输出工单完成信息。In a preferred example of the present invention, it can be further configured that: the task management module further includes a work order tracking module, and when the property facility operation monitoring module obtains the operation data of the malfunctioning property facility, the operation data of the malfunctioning property facility and the preset The data is compared. When the operating data of the faulty property facility is the same as the preset data, it is judged that the operating data of the faulty property facility is normal, and then the work order tracking module determines that the fault is eliminated and outputs the work order to the work order dispatching module and the work order receiving module. Complete information.
通过采用上述技术方案,工单跟踪模块对工单的完成情况进行跟踪,从而实现对工单的跟踪,提高物业管理水平。By adopting the above technical solution, the work order tracking module tracks the completion of the work order, thereby realizing the tracking of the work order and improving the property management level.
本发明在一较佳示例中可以进一步配置为:所述维护人员信息系统包括维护人员报表模块,所述维护人员报表存储存储维护人员信息。In a preferred example of the present invention, it may be further configured that: the maintenance personnel information system includes a maintenance personnel report module, and the maintenance personnel report form stores and stores maintenance personnel information.
综上所述,本发明包括以下至少一种有益技术效果:To sum up, the present invention includes at least one of the following beneficial technical effects:
1.通过设置物业设施信息系统、物业设施维护系统以及物业设施维护人员管理系统,能够提高物业的管理水平,提高物业工作效率;1. By setting up the property facility information system, property facility maintenance system and property facility maintenance personnel management system, the management level of the property can be improved and the work efficiency of the property can be improved;
2.通过设置运行数据测试模块,能够对采集的数据进行检测,从而确保检测到的数据的准确性,避免因错误数据造成的资源浪费。2. By setting the running data test module, the collected data can be detected, so as to ensure the accuracy of the detected data and avoid the waste of resources caused by wrong data.
附图说明Description of drawings
图1是本发明的系统结构示意图。FIG. 1 is a schematic diagram of the system structure of the present invention.
图2是本发明中物业设施维护系统的系统结构示意图。FIG. 2 is a schematic diagram of the system structure of the property facility maintenance system in the present invention.
图3是本发明中维护方案归划模块的结构示意图。FIG. 3 is a schematic structural diagram of a maintenance scheme classification module in the present invention.
图4是本发明中路径规划模块的结构示意图。FIG. 4 is a schematic structural diagram of a path planning module in the present invention.
图5是本发明中任务管理模块的结构示意图。FIG. 5 is a schematic structural diagram of a task management module in the present invention.
图6是本发明中维护辅助模块的结构示意图。FIG. 6 is a schematic structural diagram of a maintenance auxiliary module in the present invention.
图中,1、物业设施信息系统;11、物业设施信息模块;12、物业设施定位模块;13、物业设施运行监控模块;131、运行数据采集模块;132、运行数据测试模块;2、维护人员管理系统;21、维护人员报表模块;22、设备维护模拟模块;3、物业设施维护系统;31、故障方案存储模块;32、维护方案规划模块;321、路径规划模块;3211、维护路径规划模块;3212、维护路径障碍监控模块;3213、巡检路径规划模块;322、任务管理模块;3221、工单录入模块;3222、工单派发模块;3223、工单接收模块;3224、工单跟踪模块;323、维护辅助模块;3231、维护人员到位识别模块;3332、维护人员到位提示模块。In the figure, 1. Property facility information system; 11. Property facility information module; 12. Property facility positioning module; 13. Property facility operation monitoring module; 131. Operational data acquisition module; 132. Operational data testing module; 2. Maintenance personnel Management system; 21. Maintenance personnel report module; 22. Equipment maintenance simulation module; 3. Property and facility maintenance system; 31. Fault scheme storage module; 32. Maintenance scheme planning module; 321. Path planning module; 3211. Maintenance
具体实施方式Detailed ways
以下结合附图对本发明作进一步详细说明。The present invention will be further described in detail below with reference to the accompanying drawings.
参照图1,为本发明公开的一种基于TnPM的物业设施管理系统,包括物业设施信息系统1、物业设施维护人员管理系统2以及物业设施维护系统3,其中,物业设施信息系统1存储物业设施信息并获取故障设施信息,物业设施维护人员管理系统2存储物业设施维护人员的信息,物业设施维护系统3根据物业设施信息系统1存储的物业设施信息,以及物业设施维护人员管理系统2存储的物业设施维护人员的信息,为每一维护人员分配维护任务,且对每一维护人员的任务执行顺序进行排列组合,并根据任务执行顺序的排列组合计算每一排列组合的路径行走量,并将路径行走量最小的任务执行顺序设为最短任务行走路径;且物业设施维护系统3还根据物业设施信息系统1存储的物业设施信息存储有不同种类物业设施的不同故障的故障处理方案。1, a TnPM-based property facility management system disclosed in the present invention includes a property
其中,物业设施信息包括物业设施生产日期、安装日期、运行时间、物业设施安装位置等信息中的任一信息或任意组合;维护人员信息包括维护人员的姓名、编号、擅长维护物业设施种类、工作年限等其他个人信息,特别的,擅长维护物业设施种类均为数字编码;物业设施包括电梯系统、照明装置、供水装置、卫生系统、供暖系统、通风系统、电力系统等设施。Among them, the property facility information includes any information or any combination of the property facility production date, installation date, operating time, and property facility installation location; maintenance personnel information includes the maintenance personnel’s name, serial number, type of maintenance personnel, type of work Years and other personal information, in particular, the types of property facilities that are good at maintaining are all digitally coded; property facilities include elevator systems, lighting devices, water supply devices, sanitation systems, heating systems, ventilation systems, power systems and other facilities.
参照图2,物业设施信息系统1包括:Referring to Figure 2, the property
物业设施信息模块11,存储物业设施信息;The property
物业设施定位模块12,对物业设施进行定位,并根据物业设施信息将定位结果与物业设施信息进行对比,当定位结果与物业设施信息相同时,输出定位合格信息;当所述物业设施维护系统2接收到定位合格信息后,分配维护任务以及进行路径规划;The property facility location module 12 locates the property facility, and compares the location result with the property facility information according to the property facility information. When the location result is the same as the property facility information, output location qualified information; when the property
物业设施运行监控模块13,获取物业设施运行的状态数据,并检测获取的数据以判断物业设施是否正常运行;当检测到物业设施运行故障时,输出故障物业设施信息。The property facility
物业设施信息模块11存储物业设施信息后,物业设施定位模块12根据物业设施信息对物业设施进行实时定位,同时物业设施运行监控模块13获取物业设施运行的状态数据,并检测获取的数据以判断物业设施是否正常运行;当检测到物业设施运行故障时,输出故障物业设施信息;随后当物业设施维护系统3接收到故障物业设施信息或物业设施运行的状态数据时,物业设施维护系统3根据物业设施定位模块12的定位结果以及物业设施信息进行维护顺序、维护路径、维护人员等维护方案的规划;由于预先对物业设施运行状态、位置以及物业设施的故障原因进行监控,从而避免出现物业设施信息错误的情况,从而能够对物业设施进行准确维护。After the property
其中,物业设施运行监控模块13包括:Wherein, the property facility
运行数据采集模块131,采集物业设施运行环境数据及物业设施运行数据;The operation
运行数据测试模块132,根据运行数据采集模块131采集的数据,将采集的数据与预设的模拟数据进行比对,以判定物业设施是否处于正常工作状态;当测试到采集的数据与预设的模拟数据相差较大时,则判定物业设施运行故障并输出故障物业设施信息。The operation
运行数据采集模块131采集物业设施运行环境数据及物业设施运行数据,随后运行数据测试模块132根据运行数据采集模块131采集的数据进行模拟测试以判定物业设施是否处于正常工作状态;当测试到采集的数据不符合要求时,则判定物业设施运行故障并输出故障物业设施信息,否则判定物业设施运行正常并输出物业设施正常信息,从而实现对物业设施运行状态的监控;其中,物业设施运行环境数据是指物业设施运行所处环境的数据,具体可以包括温度、湿度、气体浓度、光线亮度、噪音大小等数据,对于具体物业设施运行环境数据的监测类型,选择物业设施所处环境中可影响物业设施运行的种类,如监测路灯的运行环境数据包括环境光亮度、灯泡亮度、路灯电池温度等;而物业设施运行数据包括能够直接反映设施运行状态的数据,如电梯工作时的工作电流、工作电压、瞬时电流、瞬时电压、运行时长,或供水系统的水压、空调系统的气压等数据。The operation
参照图1,维护人员管理系统2包括:1, the maintenance
维护人员报表模块21,存储维护人员信息;The maintenance personnel report
设备维护模拟模块22,根据物业设施故障处理模块21存储的不同种类物业设施的故障数据以及对应故障处理方案对物业设施故障进行模拟。The equipment
维护人员报表模块21存储维护人员信息;而为保证维护人员的设备维护效率,设备维护模拟模块22根据物业设施运行监控模块13采集的不同种类物业设施的故障数据以及业设施维护系统3存储的对应故障处理方案对物业设施故障进行模拟,使维护人员能够根据模拟的物业设施故障进行日常训练,从而提高实际的物业设施维护效率。The maintenance personnel report
参照图3,物业设施维护系统3包括:Referring to Figure 3, the property
故障方案存储模块31,用于存储不同种类物业设施的故障数据以及对应故障处理方案;The fault
维护方案规划模块32,根据不同种类物业设施的信息、维护人员信息以及对应故障处理方案分配维护任务并确定每一维护人员的维护任务顺序。The maintenance
当接收到故障物业设施信息时,维护方案规划模块32根据故障方案存储模块31存储的不同种类物业设施的故障数据以及对应故障处理方案以及维护人员信息分配维护任务并进行维护任务顺序的排列和不同维护任务排列的路径计算,从而避免维护顺序的不合理,提高物业管理水平。When receiving the faulty property facility information, the maintenance
参照图3及图4,维护方案规划模块32包括路径规划模块321以及任务管理模块322,其中,路径规划模块321包括:3 and 4, the maintenance
维护路径障碍监控模块3212,监控维护路径是否存在障碍物或是否处于封路状态,且当维护路径存在障碍物时,输出路径障碍信息;The maintenance path
维护路径规划模块3211,根据不同种类物业设施的信息、维护人员信息以及对应故障处理方案确定物业设施维护顺序,且每当接收到故障物业设施信息后,依据故障位置、物业设施位置、维护人员位置信息重新规划规划维护路径,并将新的维护路径替换前一个维护路径。The maintenance
维护路径规划模块3211根据不同种类物业设施的信息、维护人员信息以及对应故障处理方案确定物业设施维护顺序;随后当维护路径障碍监控模块3212监控到维护路径存在障碍物或维护路径处于封路状态时,维护路径障碍监控模块3212输出路径障碍信息;每当维护路径规划模块3211接收到路径障碍信息时,维护路径规划模块3211根据路径障碍信息重新规划规划维护路径和设施维护顺序,并将新的维护路径替换前一个维护路径,从而避免路径维护顺序的不合理,提高物业工作效率。The maintenance
其中,为实现对物业设施正常状态下的巡检,参照图4,路径规划模块3211还包括巡检路径规划模块3213,巡检路径规划模块3213根据不同种类物业设施的信息、维护人员信息以及路径障碍信息为每一维护人员分配日常巡检任务并规划巡检路径;当未出现物业设施故障时,巡检路径规划模块3213根据不同种类物业设施的信息、维护人员信息以及路径障碍信息规划巡检路径,从而实现对物业设施的日常巡检,提高物业管理水平。Among them, in order to realize the inspection of the property facilities in a normal state, referring to FIG. 4 , the
参照图5,任务管理模块322包括:5, the
工单录入模块3221,根据物业设施维护任务生成工单,并在工单内录入故障物业设施的故障方案、故障处理报酬、故障处理时限等信息;The work
工单派发模块3222,根据物业设施维护任务向对应维护人员派发工单;The work
工单接收模块3223,用于接收工单派发模块3222输出的工单。The work
当需要进行正常巡检或出现物业设施故障时,工单录入模块3221根据物业设施维护任务生成工单,并通过工单派发模块3222将工单派发给对应维护人员,再通过工单接收模块3223接收工单派发模块3222输出的工单,实现对物业设施维护任务的派发,避免物业设施维护任务的错误派发,提高物业管理水平;其中,工单接收模块3223可以设置为手机等移动设备。When a normal inspection is required or a property facility failure occurs, the work
为实现对工单的全程跟踪,参照图5,任务管理模块322还包括用于输出工单完成信息的工单跟踪模块3224;当物业设施运行监控模块13获取到故障物业设施运行数据且故障物业设施运行数据正常,则工单跟踪模块3224判定故障消除,并向工单派发模块3222和工单接收模块3223输出工单完成信息,完成对工单的跟踪。In order to realize the whole-process tracking of the work order, referring to FIG. 5 , the
参照图6,维护方案规划模块32还包括维护辅助模块323,维护辅助模块323包括:6 , the maintenance
维护人员识别模块3231,根据维护人员信息对维护人员的到位情况进行检测;当检测到维护人员进入识别范围时,对维护人员的身份进行识别;当识别到维护人员身份符合维护人员信息时,输出识别信息;The maintenance
维护人员到位提示模块3232,根据维护人员识别模块3231的识别结果对故障设施所在位置进行提示;当维护人员识别模块3231输出识别信息时,维护人员到位提示模块3232输出提示信息以提示维护人员故障设施所在位置。The maintenance personnel arrival
当检测到维护人员进入识别范围时,维护人员识别模块3231对维护人员的身份进行识别;当识别到维护人员身份符合维护人员信息时,输出识别信息;同时当维护人员到位提示模块3232检测到维护人员识别模块3231输出识别信息时,维护人员到位提示模块输出提示信息以提示维护人员故障物业设施所在位置,从而使维护人员快速发现故障设施所在位置,提高故障物业设施维护效率。When it is detected that the maintenance personnel enter the identification range, the maintenance
本发明通过设置物业设施信息系统1、物业设施维护人员管理系统2以及物业设施维护系统3,能够实现对物业设施的精确管理,提高物业管理水平,进而提高物业管理效率;通过设置运行数据测试模块132,能够对采集的数据进行检测,从而确保检测到的数据的准确性,避免因错误数据造成的资源浪费;通过设置设备维护模拟模块22,能够使维护人员保持对维护工作的熟练度,保证物业设施维护效率。By setting the property
本具体实施方式的实施例均为本发明的较佳实施例,并非依此限制本发明的保护范围,故:凡依本发明的结构、形状、原理所做的等效变化,均应涵盖于本发明的保护范围之内。The embodiments of this specific embodiment are all preferred embodiments of the present invention, and are not intended to limit the protection scope of the present invention. Therefore: all equivalent changes made according to the structure, shape and principle of the present invention should be covered in within the protection scope of the present invention.
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